Panasonic Microwaves Reviews

We needed to replace a large noisy microwave oven with a medium-size unit that was quieter but still had the many features of our old expensive one. After researching the many brands, we picked a Panasonic model that matched the features we wanted. This model has proven easy to use and does every cook, defrost and reheating tasks we asked it to do!

It opens and closes effortlessly, unlike many we have owned. The touch pad is very responsive and easy to engage. The only drawback is the TouchPad not back-lighted. It does not look large, but it does have a large capacity, and ample cooking options. It is every bit as good as the three hundred dollar unit it replaced. We paid $120 for it.

I bought this microwave, because the last one I bought gave out with in less than a year. So I decided to take a chance with this brand. It has been a very good purchase. I have had it for about 5 years or longer.

I have had my Panasonic Microwave for about four years now and have never had any problems with it yet. It works very well and most foods straight out of the refrigerator heat up quite well within two minutes.

Nice size microwave but have always had problems with the door closing without slamming it. It also now has an electrical sound that may indicate that it is not functioning properly. It has been difficult to get service questions answered or to find a replacement for this space in our kitchen.

I HAVE HAD SEVERAL DIFFERENT BRANDS OF MICROWAVES & MY PANASONIC TO ME SEEMS THE BEST. I would tell my friends & family if they asked me how satisfied I am with it. I am very please I chose it. A very good brand.

This is a great microwave. It's three years old. Turbo defrost inverter system. It's the NN-SN778 model. Has all the good presets like for popcorn setting, sensor reheat, sensor cook and many other great features. I bought it at Walmart. It was under two hundred dollars. A great value.

Temperature zones don't seem correct. Have to reset temperature, so takes longer to prepare a dish. Use for warming my morning coffee. Would not purchase this brand. Came with my home when I purchased.

Bought the micro 2.5 years ago. Worked for well for about 1.6 years, then door wouldn’t always close. Then past 3 months it would stay running after time ran out and you would open door, so quick unplug shut it off. We got more cautious to watch it and then seemed ok. But then out of blue would not shut off after time ran out, open door and again unplug it. Only paid $110 on sale but I’ve bought $100 micros not on sale that lasted 5 years. We pulled the old one out of basement that our son had for 2 years after our 5 years, and then he bought a new one. Thing is I bought a new Panasonic Blu-ray theatre system and minimal use and it died after 2.5 years. I’m engineering and I keep an eye on proper use of any and all our products. Will not be buying any Panasonic products anymore. I’d rather pay double and get 4+ years than really only 1.5 years.

Doesn't hold the time you set. Doesn't heat up a cup of coffee. Very weak power. My old Panasonic microwave was easy to use. This one is junk. Very hard to read the screen. I don't understand selling junk.

I have a Panasonic inverter microwave, and swear by its great Features. So easy to clean, as it is all stainless steel. It is 4yrs old, and still looks like new. Never had any problems with it. I think that cleaning it regularly is the key to its longevity. I am in the UK, so we use 240 volts. I write this review as I am extremely pleased with my purchase, and highly recommend this product. I hope this is of some help to folk who may wish to purchase this product.

Updated on 06/22/2020: The Invertor Technology works well until it doesn’t. The problem is that the magnetron and the inverter are notoriously prone to early failure, more so in Panasonics, as internet and shopping site reviews everywhere illustrate. H98 error code less than 2 years old. Two weeks attempt to speak or contact anyone from Panasonic. 800 number menus with automated responses or 20-minute wait times. CHAT. wasn’t working. Called nearest authorized repair center 130 miles. “Can’t help you”. Was told to call 800 number in Romania who will get in touch with Texas who will get in touch with Salem Supply Depot, only repair center who will contact you.

Brand new Panasonic microwave NN-ST66KW and the keypad works most of the time. But when it decides not to work doesn't matter how hard you push, where you push or what finger you use it just will not accept an entry. Then it will start working again by some sort of "magic". Even more frustrating is trying to contact Panasonic to find out if there is a solution. No phone numbers listed anywhere and sending message on their website results in a computer generated email response listing many things you could do but having no connection to your problem at all. And this new unit was a replacement for one that suddenly went up in smoke 2 months after the one year warranty expired on the last one. I will not be buying Panasonic again.

Purchased from Costco in October of 2018. Worked fine until it caught fire about a year later while heating a cup of water. I've since checked out the reviews of this model and see others have had similar experiences.

My Panasonic microwave caught on fire in my kitchen. I emailed to let Panasonic know. They told me because it was out of warranty they would give me 30% off a new one. I do not want another Panasonic, it CAUGHT ON FIRE!! They seemed not to care about their product catching fire. I have since learned it has happened many times before.

We bought this Panasonic Model No. NN-SA651S at Costco in June 2018. After about 1 1/2 years we noticed paint chipping off on the inside. The paint chips were likely dropping into the food since you could see a 6 inch x 6 inch section on the top where the paint was bubbling. We're taking it back to Costco for a refund but they're still selling a similar looking Panasonic, although it has a different model number. Hopefully they've fixed this issue. I don't see why they have to paint the inside of the oven in the first place.

2015 model (type S333) has some issues. The control touch pad failed and was replaced under warranty. The exterior plastic trim has melted because of proximity to stove top (4-6 inches away from electric burners). The interior oven paint is wearing off, chipping and discoloring, and not from over-cleaning. Otherwise it works well in reheating and in inverter turbo defrost mode. 1480 W capacity, 1200 W max output.

I bought the Panasonic Model No. NN-SA651S from Costco on 2 September 2018 and in less than one year the interior back seam and top venting fan area formed rust stains. This oven was used less than once a day. No other microwave oven that I've owned ever formed "rust" on interior seams. The oven seemed to lose power over time, don't know if the rust problem was the cause. I took the oven back to Costco for a refund. Costco still sells the oven. I would not recommend the NN-SA651S to any buyer.

I love this 1300 watt microwave. It has many features (turbo defrost, sensor reheat, buttons for all three meals and side dishes, just to name a few). And it is easy to use. I just moved into a house with a microwave, and I still brought this one with me because it is so good.

We found that the button for the door sticks. It should last longer than three years before something like that happens. And, that we own two different Panasonic Microwaves. One ends and it shows "Enjoy your meal" after it is done. We enjoy seeing that as it reminds us that something is in the microwave. The other does not and just goes back to the time. We love the power settings for the Panasonic as it is a constant low if different power settings are used. Other microwaves do not do that and that is why we keep buying Panasonic Microwaves.

I have had it for few years, got it from Costco. Microwave still works great, easy to clean, easy to operate with various buttons. Nice stainless steel appearance, I would purchase it again if needed.

We purchased our Panasonic over the oven in 12/18 and am extremely pleased. It's a little smaller than our original one we replaced, but we're perfectly happy. Looks great, works great, very easy to operate. Great purchase!

My Panasonic microwave is a good looking appliance and works effectively, although it uses a lot of power and I live off solar. The only real complaint I have is the keypad is not as touch sensitive or as easy to use as I would like. You really have to push hard and dead center to select your functions.

I have been looking at microwaves since mine went dead. I am still not really certain which one I want but I do like the size of the Panasonic. I have been waiting for a sale which will probably make up my mind.

I've had Panasonic microwaves in houses that I rented, as well as the house I own. These microwaves are workhorses, and they never seem to fail. Besides being attractive, they are a way to prepare family dinners quickly. Mine is 1,000 watts plus. The clock on the front, helps me to adjust all of my kitchen clocks, as well as the clocks in other rooms. The microwave feature are also great, but does a vegetarian need a probe to cook. Veggies are done in minutes, and I never cook meat. Popcorn cooks fast too, but I never buy the mystery stuff in microwaveable bags.

It works flawlessly and has given me NO trouble, lots of power for short bursts, refined with power adjustments for strategic use. I chose this brand because in my stint of professional food service, their microwaves performed. I was not disappointed with my decision.

Great price. Great performance. Not unattractive. Works as promised and thus far, about 1.5 years, without need of repair. Very satisfied though would have been willing to pay more for not-made-in-China.

The microwave works ok but the revolving plate doesn't sit on the bottom easily. You have to wiggle it on until it finally drops down correctly. The door and area around the controls are hard to clean well.

I have a large countertop Panasonic inverter. My first worked flawlessly for 5 years before its repair cost outweighed price. This is my second and it is used every day with superior performance and great features. Highly recommend.

Microwave works well. Only problem is that the digital readout panel does not work. You have to listen to the tones as you press the buttons to make your selections. You have to be familiar with the functions since the digital readout doesn't work.

My microwave is a Panasonic with the genius sensor, inverter, 1200w, model # nn- sn651w. I got it from Amazon for a great price over a year ago and it has been a real gem. I use it all the time and it has made my life much easier and happier to make meals with.

I bought this microwave/convection oven 9 1/2 years ago. I love that it’s large enough for a 9”X13” baking dish. I can bake on the convection setting for those times when I don’t need a larger oven. There a stacking racks so you can bake 2 pies or squares at the same time. It cleans beautifully and it’s in use daily. Never a glitch.

A constantly powerful machine that works wonders. It is easy to clean and does not need much attention. Touch screen with plenty of cooking options. I never have to change the power setting, I just decrease the cooking time.

The microwave has been good so far and it does make things easier if I want to heat up some food or defrost some food items. It does well for a long time to make the breakfast, lunch, dinners or snacks. I like the appearance of the microwave since it goes well with the home décor. The performance of the microwave also is well and the value is well. The microwave does the job well.

My Panasonic microwave finally bit the dust. I don't blame the brand though as it was 15 years old. I plan to buy another panasonic since I have a trim kit that it must fit. I believe the sizing is still about the same on those microwaves.

Ours is a large 1200 watt microwave. We have had it for maybe 10 years. It has a turntable. We use it a lot every day. It has been dependable and we would not want to be without it. We keep it clean and it still looks almost new.

I had a stainless steel. Looked great on the outside like brand new. After 5 years the inside peeled really bad. I guess it does this with all microwaves after time. It happens over time. All companies should do better 'cause the microwave still goes strong and works. It is just the peeling of the inside.

Out of all the brands I've had such as Sanyo and Samsung, the Panasonic microwave I have has been the most durable long lasting one. It also heats up food really well in very little time whereas other brands take twice the time and heat.

It is one of the few companies that has a microwave that is tall enough on the inside to accommodate the majority of the reheating storage containers. Today's microwaves are way too short in height for the storage containers that are made. All the microwaves today are wide, not high and kind of useless for reheating unless a person transfers the food to another dish of some type. And that defeats the purpose of containers for heating!

I am not normally able to use electronic equipment. Our Panasonic microwave is, for me very easy, whether I am warming coffee, cooking/ heating a meal, popping corn. I can thaw, reheat, cook & never burn the product. The directions are simple, easy to follow & as long as I cover what I am cooking, the cleanup is a breeze. The turntable guarantees even cooking. I recommend Panasonic Microwaves to anyone to everyone one. I am only 81 & I need easy!

I have Panasonic microwave and use it from 5 years. It is great value for money, have different features/settings for different food types. It takes less time compare to LG brand same power microwave. Good quality touch screen. Size is good, standard size. Different finishing available, match with kitchen appliances.

We love the all features, power, appearance, size, turntable, keypad, color, everything. We are a very very happy with this microwave. Panasonic is awesome. I don't know what else can I say. It does everything we need very well. I use it mostly for defrosting frozen breakfast biscuits.

We have always purchased Panasonic microwaves. Our last microwave is over 20 years old and still works well. The one before that was 15 years. We didn't upgrade the microwave when we went to stainless appliances. It is working so well. Why change it?

This is my 2nd microwave oven in my life. The first was also a Panasonic. It is a wonderful machine. It is about 30 to 40 years old because I inherited it. There is no end to it. I will never replace it again.

I have had this microwave for 15 years and it still works great! It has various cooking options that I use regularly. I especially like the popcorn option. It never burns my popcorn. The defrost works great as well.

I really like this Panasonic microwave as it replace my last one which was age. It has not missed a beat for the uses that this family of seven needed. We mostly use it to reheat leftovers, tv dinners and of course popcorn. We are not skilled enough to attempt meals.

Larger overall size than I wanted. BEST part is that your clock is NOT required to be set in order to use like some models. I have no idea how to work the defrost button as there were no directions and it makes no sense with the numbers that come up and the timing results - so I never use it. Not too loud. Sleek and easy to clean. I like the other controls.

Directions are not good. There is no automatic like I had before. They say it cooks faster but gives no idea at adjustment. Going to Panasonic is useless as they never answer. Panasonic is not consumer friendly.

I got this microwave to replace a larger one which was having issues after 15 yrs. After 2 mo this new one started squeaking and sometimes the plate wouldn’t turn. From the very beginning, there was an issue with the door opening button. I’ve had about 4 microwaves and this one is garbage.

I have used this microwave for about 25 years. It has worked perfectly since day 1. The only problem I have had with it was a burned-out bulb. I replaced the bulb myself, which was a simple repair. I would certainly buy this brand again and I would highly recommend this brand to anyone looking for a great microwave.

It features awesome hot buttons such as popcorn, 30 sec increment, power levels, etc. Buttons plus a rotary button to adjust the levels quickly. Its space was perfect and it's very similar to famous GE countertop microwave.

Not recommended. It went into smoke after about 4 years. During these four years I had to change fuses and door switches. Luckily I was able to do these things myself and save the microwave oven otherwise it wouldn't have been worth it to repair and it would have been ditched in two years or so. The previous Panasonic lasted at least 15 years, though the HV capacitor, fuses and door switches had to be changed during this period. It is poor quality product not for the ordinary non technical consumer.

This is by far the best microwave I've had. Its sensor reheat works great even with pizza. Very good product. Also, the quick minute button is quite handy. It is also quite powerful so I get to use the lower time settings for meals.

Small size makes it perfect for condo living. Powerful enough to cover all needs for most people. Easy to clean. Design is sleek. Quiet when operating, makes it good for small places. Price was excellent. While I am not a big user of microwaves, it is one that has fulfilled all my needs.

Very aesthetic to the eye. Although it’s a countertop microwave, it works as well or better than the over the stove one that I had. At 1400kw, it has many settings, from defrost to any other range one may find on an expensive unit. It is small by comparison, but the inside is large enough to hold most cooking dishes. The timer is so refined. Set it and forget it. I got the black one. It has clean glass window. Outside color maintained its beauty after eight years. It still is a thing of beauty and workmanship.

I've never had any problems with this microwave in terms of cooking. It does a really great job! The one thing it does that drives me nuts is that the glass tray, when revolving, will sometimes hop off its track and keep the tray from turning properly. It's a little tricky to get it back in place.

This microwave is not performing well. When we heat food macaroni for example it heats partial, only some of the food in the plate. It's cold with the same temperature when we took it out of the refrigerator and the other side of the same plate is hot and smoking. When we do popcorn same results. We contacted customer service and we were not satisfied with the lack of knowledge Panasonic person provided over the phone. We hate to return it back but we will wait for a better deal of another brand and will ditch this junk Panasonic microwave.

I have the larger microwave at home; the smaller version at the office. I thought the larger was rather spendy, but if you broke down the cost compared to the number of years I've had it, it's money well spent. We had the fuse burn out once. Easy to repair ourselves and relatively inexpensive.

This was here with house purchase. Then we replaced with another similar unit after 7 yrs. We are quite happy overall with power, color, size. Maybe price could be cheaper. Next time we will look for better priced unit.

This microwave was already in the house I bought and after 6 years, it still works well. I have had 3 Panasonic microwaves in different houses and they have all worked well with no problems and they have lasted for as long as I lived in the houses.

I've had it for 3 years now and it still is working just like it was brand new. I have and will continue to recommend this brand microwave to family and friends. Heats and defrosts foods quickly, I am a very satisfied customer with my microwave. I don't expect it to go out any time soon. For the investment I think the durability and functions are well worth it.

Panasonic microwave cooks items faster & hotter than any other microwave that I've used in all my years using microwaves. It's very efficient & cooks food & snacks to maximum satisfaction. The size, look & design are very user friendly.

I like my microwave but the buttons are hard to push and the light does not stay on after you open the door. Also, there is no handle on the door. I had one before, it was silver and it was a lot easier to use but it was a little bit more expensive. Like they say you get what you pay for.

This microwave has been reliable and works well. We’ve had it 3 years now. We can fit a decent sized container inside. The prompts ask you for info so it can sense how long things should cook. Touchpad - easy to read.

I have used the product from 2014 to present. I've never had any problem. I would recommend this brand. Over the years I've had other brands. The performance was acceptable. But I would recommend Panasonic. It great!!!!

We wanted a compact microwave that doesn't take up too much counter space. But as a result, our larger dinner plates don't allow the turntable to spin, so we must always remember to reverse the turntable so that we don't wreck the motor. Price to pay for compactness I guess. The spinner dial to set the time is a nice touch.

the door latch finally broke. Was warrantied for 1 year. Didn't bother to have fixed, since it would cost more than it was worth. Was really disappointed in Panasonic since the first microwave I bought lasted 25 years. Will not buy another Panasonic ever. I got online and googled my microwave and found many others were having the very same problem I had.

Stay away from Panasonic. I been buying it for year now. Never had a problem until today. The microwave stop working after 2 months of use. Save your money and buy something different. I will myself stop buying Panasonic.

My old Sharp microwave died this morning after 9 years, so I went to Costco to get a new one. They only had Panasonic Microwave available model NN-SA651S for a hundred bucks, a great deal. Came home, removed the dead Sharp microwave and cleaned the counter space under it. Put the new Panasonic Microwave in the space. Plugged in, set the clock and got ready to cook a frozen burrito for lunch. Set the timer for 2 minutes cooking and the thing started cooking. A minute or so later, it stopped cooking.

We have a Panasonic model NN-SN667B that recently started shutting down the WiFi and televisions in our home. This didn't happen originally with the microwave. I called Panasonic customer service and claims departments and they told me this was "normal". I sent the microwave back to them for evaluation and they found 'no problem with the microwave' and said they're returning it to me. I will not be using this microwave in my home and risk exposing my family to microwaves going throughout the house.

Purchased unit on 12/16/18, caught fire on 2/2/19. Cooking 2 potatoes according to manual. Power 8 for 5 minutes, Panasonic will not honor warranty because I had left room briefly to use restroom. VERY DANGEROUS UNIT. Do not buy this unit unless you intend to watch everything being cooked. Instructions also say do not open door if material inside ignites. Apparently they may cover if you watch the incineration! I do have receipt and pictures which were sent to Panasonic. I am not smart enough to get them on this site.

What a waste of money! I used this microwave two or three times a week so was shocked when it stopped working completely yesterday... only a year and half after purchase!! It's completely dead and Panasonic says it's beyond the one year warranty. What a piece of junk!! I will NOT be buying another Panasonic microwave.

Less than 2 years ago I purchased a Panasonic microwave (model # NN-SB646S) from Walmart for $110. Had I thought to research this I would have never bought it. Recently the microwave has done for me as it has for many others, and the voltage fluctuates. We immediately unplugged the microwave as it is a huge danger and do not want it to burn our home down.

We have just purchased a Panasonic Genius NN-ST975S. So far we have no complaints about the functionality of it but the display area is very small and I cannot read the time nor the settings for cooking. The lighting is lacking poorly. So far I love the machine but would not buy another strictly because of this deficient feature.

When you Google microwaves lifespans it estimates 10 years on average. This one is 5. Works well but paint is peeling on the bottom. Had already been replaced once. Warrantied one year. No customer service. 100 dollar piece of crap NN3725.

Microwave set on fire. I was heating a microwaveable item I have used many times previously. Luckily I was beside the microwave. A few seconds Into the time, I saw flames inside. The metal plate on right hand side has a hole in it now where the flames were and is burnt. I see another person reported this. I loved this microwave but will never buy another one. Could have been a disaster!

I bought a Panasonic Microwave model NN-DS596B model from John Lewis in August 2017 with a two-year warranty. Expensive £305! I have discovered that it does not cook the food evenly. Rang John Lewis and was asked to contact Panasonic who gave me a case ID number. Their only nominated service centre DK AVS took two weeks to collect it and told me it takes about 4 days. Since then I have contacted DK AVS 6 times (each call takes around 35 to 45 minutes for a response) with promise to come back each time by the end of the day but never came back to me. Out of exasperation, I contacted Panasonic customer services and spoke to 4 staff again with the same response will get back to me by end of day after contacting DK AVS.

We purchased a Panasonic inverter microwave/convection oven (NN-CD989S) with trim from Abt Electronics & Appliances in 2012. Just this week, flames/sparks were arcing in our microwave during use, a description I've seen from other online chat forums regarding this product. In all of my years owning microwaves, I have never had one stop functioning after 6 years, particularly one that this is considered a "top of the line". Adding 'insult to injury' - I just learned from our appliance store, Abt Electronics & Appliances (Glenview, IL) - that we cannot even simply replace this microwave with a similarly sized one, because the trim sizes are now completely different. If Panasonic wishes to sell microwaves that fail after 6 years of gentle use, they can at least TRY to encourage customer loyalty by keeping the sizes of their microwaves the same over a 6 year period. Presently, I see no reason why I should purchase another Panasonic microwave.

I bought this supposedly "top of the line" Panasonic microwave oven "used" ("almost new" from someone who immediately couldn't tolerate it after he had just purchased it from the store and sold he it really cheap to me). It is the poorly engineered oven you could imagine. The biggest single issue is that the door will not shut fully and securely and thus allow engagement to start cooking (it almost never closes on the first attempt, maybe 1 in 10 times of slamming it so hard the neighbors think we are renovating our home). Additionally, the interface panel is poorly laid out and unresponsive, not back-lit and sometimes does the wrong command when you push the buttons.

First inverter top of the class microwave... ended up burning (flame) in the door. Called Panasonic (was 3.5 yrs old). They charged me 113$ to upgrade and have a NNST671S shipped. I only use my microwave 6 months a year. 5 yrs later... starts making noise. Yesterday heated leftover. When opening the door to get the food out the microwave continued working. Closed the door. Fast unplugged and felt outside of microwave. Extremely HOT!!! I am a lot confused... They say it is top of the class and that their products are reliable. Now... no microwave... no news from Panasonic. This is ridiculous.

I bought this microwave 14 months ago and the power level button started working on its own a few days ago. The keypad would start beeping and changing levels without warning. The microwave is out of warranty by 60 days so after 14 months we are stuck buying a new microwave. After reading reviews online, I now realize this is common problem with Panasonic microwaves, so I will never buy another of this brand.

Purchased from large big box retailer. Had it for about 2 years when, while warming up some leftovers I heard a strange noise. I turned around from the kitchen sink to see a 4 inch flame inside the oven on the right side. There is some kind of plate on the side wall which looks like metal. Flame was coming from there and started to catch the plastic on fire above it. (And yes for the record the container was microwave safe.) I shut it off, unplugged it and threw it outside. After doing some review checks, I found two similar cases on Amazon! BEWARE of this model. I have yet to reach out to Panasonic but I fully intend to. Had I gone out of the room I dread to think what might have happened.

Useless technical support. They won't understand the problem; they won't provide an appropriate answer. All they would keep asking for you to go to an authorized service center. Who would pay for the extreme inconvenience of going to the authorized service center which is an hour drive i.e. spend at least 3 hours for a simple issue that exists because of their inferior quality product?

Absolutely love the Inverter series of Panasonic microwaves. We have always used two in this house for more than a dozen years, and have had the same broken door spring issue repeatedly on every one. Our favorite model is NN-SN942 series, which includes NN-SN968. Our last 2 pair have been NN-SN942B, but we quit buying anything Panasonic. No matter how many times we attempt to write or have made calls, the issue is never resolved.

I bought a Panasonic Genius Sensor 1250 W microwave oven in April. Today is July 4 and for the last week the door would not opened without me pulling on it. Junk... cannot take it back to the store and I hear that Panasonic will give me the cold shoulder. I will call to find out what they will do. I will not buy any Panasonic product again. In the past they made good stuff today junk. It worked for 90 days. Wow... Buyer beware!!!

Model NN-SU686S Panasonic microwave. Bought for $112.34. First use - put bag popcorn in for 1 minute and stayed at the unit to monitor knowing would have to add more time but wanted to learn how unit would handle a bag. Owned first Amanda microwave on the market and have had different models in my houses - read the guides everytime. Only this model smoked in less than 1 min. Backsides and top was too hot to touch. Contacted Panasonic spent $94.42 to ship back. They reimbursed. Shipping said nothing was wrong, I am out $112.34. Oh, and said they popped popcorn in it! Panasonic will not be in any of my properties. Bought at Best Buy 11/22/17. Order #. Have receipt and correspondence including return shipping info.

I am a CFESA certified tech with several decades of experience. I contacted Panasonic, got shuffled through several phone numbers. Finally got to correct dept tech services, asked for manual of product I was working on. I was told that they would not send tech manual for unit. I could go online and buy said manual. They told me that this is for liability reasons. This answer was a pure lie. If I can go out and buy it, there is no way buying it will absolve them of any liability. Unit is less than 3 years old, Mag is covered for 3 years. Plain truth is they do not want to have anything to do with units that are already sold. I have worked on several of their commercial units over the years as well, ALL junk.

I recently owned Panasonic Genius Prestige Microwave (Model: NN-SD978S) and it worked good for a while, then the issues started. It would make funny noises, the door sensor went bad. The other day it was making a noise that I never heard before... Sounded like firecrackers almost, then I smelled something burning. Smoke started coming from under the cover. I took off the cover and noticed two wires completely black from being burnt.

Panasonic NN-SF550W: I was heating some vegetables while I was in another room. I smelt an acrid, burning chemical smell and saw clouds of smoke pouring out of my kitchen. I had to go through the smoke which irritated my eyes to turn the microwave off. I then had to take it outside. The smoke was coming out from behind the keypad and lower portion of the microwave on the same side was too hot to touch. I immediately emailed Panasonic to report the fault and asked for safety data information in regard to the smoke as the smell, its effect on me and the inability to remove the smell suggested it may be hazardous. I received a phone call from Panasonic in regard to the email. They asked what I was heating, what container I was using etc apparently overlooking the details of my email. The customer service officer then asked me to return it to a Panasonic customer service centre.

My mother passed away almost a year ago. In clearing her home, we kept her microwave. A Panasonic inverter model NN-S443WF. Fast forward to this morning at about 5 am... Something (God) woke me about 4:40 am and would not let me go back to sleep. So I got up. My hubby is naturally an early riser, so he, too was awake. I began mulling about the kitchen, about to start making breakfast for my hubby & 3 children (soon to be 4). I smelled this awful burning plastic smell... Started investigating. Saw an outlet that had burn/smoke marks on it, and felt the plug in it (my mom's microwave). It was scalding! I quickly unplugged it, but watched to make sure. White smoke began coming from the plug holes.

This Panasonic Inverter Microwave did not even last 3 years. I will never purchase anything from them again. It is all disposable garbage and the advice was go purchase a new one, what a rip off NN-SD681S model.

I had a Panasonic combination microwave/convection oven for many years. I was very happy with it but it eventually gave up the ghost after 25 years. I first bought just a microwave (don't recall the model number) but it lasted only a few years. The door kept sticking and then it just died. In 2013 I purchased the NN-ST651 and it died a few months ago. I went to use it one day and deader than door knob! It too had a sticky door. Both were crap machines and such a waste to have to throw them out as it costs more to fix. When are regulators going to see through this facade of "disposable appliances"? They are a disgrace as they litter the landfills and are just a bad as being concerned about our dwindling natural resources.

I received a Panasonic microwave from my son 2 to 3 years ago. I wanted to inform Panasonic A week ago I put food in and went to take it out after the time ran out and the microwave was still running. I tried that twice and both times the oven would not shut off. My daughter also grabbed food out while it would not shut off. This was dangerous and unsafe for both of us. I wanted to inform Panasonic of this serious problem but only got the runaround with numbers and asking for Visa.

Panasonic Microwave Inverter Model NN-SN651B - I think I bought it in 2015 . I just went to the kitchen to use it and it was dead, just out of the blue. I have no idea what is wrong with it. I probably will throw it out and never buy Panasonic again. Any suggestion if it can be repaired. Probably cost more to repair than its worth.

Purchased one year ago, now the door will not close without slamming it. I don't know how long before it will not close at all? Tried calling Panasonic. They were no help. Cannot find any repair shops that will work on Panasonic or the cost to repair is as much or more than just buying a new microwave. I paid more money for this microwave thinking it would last longer. Very disappointed in Panasonic.

I bought a Panasonic Microwave NNSB646S to replace a 15 year old Sharp that we loved until it failed. The Panasonic meets most of our requirements. It is a "No Frills", easy to use model with some exceptions. The interior light does not come on when the door is opened. It does come on while in use. Why does it not come on when the door is opened & needed? The control panel is not backlit making it impossible to read the button when programming it. How much did Panasonic save in leaving off this feature?

In June 2016 I had to replace my GE over-the-counter microwave. The only microwave I could find which was the right size and colour was the Panasonic Inverter Microwave NN-SE284B for $600. It was very hard to install because of the power cable. The cable exits at the front and there is no groove for the cable when you slide the microwave over the bracket. The cable should come out near the back from a recession in the frame. Then there was a speck of dirt inside the window of the door. The door is supposed to open by slightly pushing it. That lasted only a day. Now I have to push the button at the bottom corner.

I bought this microwave NN-SA661S at Walmart in Leominster MA. while visiting my family in 2015. I only heat food in it. After about 1 year it started to get somewhat rusty inside and it has progressed to very rusty. I have never had a microwave that turned rusty before… It heats fine when I use it but it looks like it belongs in the landfill… I am concerned with the rusting. What has happened to my microwave? I don't think I will buy a Panasonic again... Not a good product for the long haul! Of course I no longer have my receipt which is a shame. I just wanted you to know about my experience with this microwave.

Panasonic Inverter Microwave Model # NN-SN778 - This model keeps tripping the breaker of a 20 amp circuit and the fuse blew in the microwave. I replaced the fuse and did an amp draw on it and its drawing 16.7 amps. The specs in the user manual say it draws 12.7 at the most. I'm a long time electrician with 25 years experience and I study the National Electrical Code constantly and that said this unit should be on a 25 amp circuit with a 30 amp receptacle but the cord that came with it is only good for 10 amps. This is a fire hazard! The receptacles that come with your homes at best are rated at 20 amps except for the dryer, range, heating and air units and some others like welding receptacles.

Ordered my Panasonic microwave (NN-SN651W) the 24th of May, 2017. Was not home to use it for over two weeks. It started overheating in less than 2 months. It has plenty of space around it, so that is not the problem. Overstock will give me a credit. Will not order another Panasonic.

I bought a Panasonic Microwave March 21, 2017. The product was manufactured in August of 2016. Model # NN-T945SFX. The microwave worked fine until two days ago I closed the door and the plastic latch key broke. I tried to contact Panasonic and had no luck at all. Finally I have ordered the latch key and only hope I can fix it myself. Flimsy plastic is the cheap way to make something of importance... another ten cents in production and this could probably have been avoided. There isn't another Panasonic product in my future.

When my very old microwave died I took my time and researched which microwave I wanted. I decided on the Panasonic microwave with inverter technology. Sounded really good, Panasonic has been around for awhile. A year and 4 months later it won't start up and I get an error code of H97. I don't know what that is but when I got on Panasonic website it tells me my microwave is out of warranty. I looked up on the web and it says it might be a loose wire or the inverter is bad. I think they should be responsible to fix or replace it seeing their new technology wasn't good.

In late April of 2016, I was starting to experience problems with my eight year old microwave. My previous three microwaves lasted for thirty five years (none of them a Panasonic). In doing my due diligence, I found that the inverter technology was the way to go, and that Panasonic manufactured a "state of the art" product. I purchased the Panasonic inverter model # nn-sn933b for slightly less than $200.00. For the first three or so months, the product worked as described, but soon after, the food was not heating evenly on the high (fixed) power setting. Instant oatmeal was pouring over the sides of the bowl. I compensated for the heating problem by using lower power settings, and cooking/Warming food for longer periods of time.

In the past Panasonic items lasted. Not any longer. Bought the microwave Inverter model and it failed in 6 months. But even the websites are messed up. The model number does not register on their website. The website indicates hours of operation that don't exist. The cost of support is $10 if your warranty is past. Spending 3 hours bouncing around from their websites with no way to check on my warranty. The oven went crazy and zapped my chicken pieces so hard they turned to carbon in 2 minutes and were starting on fire. It's clear that they are avoiding resolution by the way their websites work. Many dead ends. What happened to a once respected organization?

Used to be microwaves lasted over 10 years, as others have mentioned. We bought a Panasonic NN-H624BF in January 2007. It stopped working in November 2009, with interior sparking preceding. I purchased a Panasonic NN-SN667B in November 2009 - it stopped working in April 2012 (subsequently I bought a fuse, which repaired it, and I have it for back-up.). In the meantime, we purchased another, larger Panasonic microwave in April 2012 (I don't have the model number anymore, as we put it in the dump) - the door became a huge problem by early 2015. I found online repair methods and fixed it, which lasted about a month before it again became necessary to slam it repeatedly in order to get it to close.

My Panasonic NN-ST642W microwave works ok to good.. but my dilemma is when it is running it cuts off my wifi connection from the other room through the house past the kitchen. Is my microwave leaking waves? Can't see it or feel it.. but my smartphone knows... Ideas? Time for a new one or just wrap it up in aluminum foil??

Unit rocks on counter, (somehow the entire unit is twisted) and door hangs at an angle, Panasonic is charging me a 15% restocking fee for an item they can't resell plus return shipping! I have only owned microwaves from Panasonic, they have made their last dollar off of me. 1.6 Cu. Ft. Built-In/Countertop Cyclonic Wave Microwave, Order Number: ** Order Date: Jan 22, 2017, arrived 2/18/17. NOT WORTH THE WAIT!!! I HAD PLANNED TO EXCHANGE IT, BUT I AM NOT PAYING FOR THE RETURN POSTAGE!!!

I have used Panasonic microwaves for the past 30 years. They are reliable, affordable and offer many features I enjoy. Choices and auto cook features seem to be more intuitive to my way of thinking. Also, I enjoy the easy ways that Panasonic allows one to begin right away or change or add time in the middle of cooking. I particularly like convection cooking and combo cooking with microwave/convection. Very predictable results.

The Panasonic Inverter Microwave has been the best at cooking and reheating and the price is better than a lot of other brands/types. I have used it for almost 20 years and I am on my 2nd one. I cook and reheat food, pop popcorn and it is large enough for a large turkey. I have used others but this is the one that I will stick with.

NN ST6815 Model Won't Turn off. After about a year our microwave door wouldn't shut properly and wouldn't start without shutting the door hard. Then about a year later the microwave wouldn't turn off. Ever. We took to an authorized repair shop and our $350 built-in microwave is cannot be repaired and is now in the landfill. After reading these reviews it seems there is an issue with the door and the start mechanism. I will never buy a Panasonic microwave or anything else by Panasonic again.

I received this microwave as a gift from my son. I changed my whole way of looking at microwaves. I love it because it works the way it should and it's simple to operate. Also, it does all you want it to and more and it's large capacity and a way to thaw or cook without heating zones. Love the turntable, love the turbo thawing and heating. Just love it because it is new. It's a fat cat, this is where it's a machine.

Got a model NN-SN686S for Christmas 2016. It lasted 3 weeks. Got up one morning. Went to heat me a cup of instant coffee and the Microwave was dead, no power, no clock, no nothing. Went to Panasonic website, my model was not yet on the help available list... Called customer support to Contact Panasonic. They gave me a different phone number to call about microwaves. They have a machine that answers that number saying the department is closed to call later. Panasonic is of No help what so ever with its products. I returned the microwave to the place I purchased it. Got another one Only because it's all the seller would do. Just got this replacement Panasonic microwave. I have no idea how long it will last. I have Zero Confidence in Panasonic's garbage electronics.

Manufactured on 10/2014. That is not when I purchased it but they told me it was out of warranty. The machine just stopped working on 01/2017, a little over 2 years after manufacture date. The rep said if I needed his help I would have to pay almost $10 and if he could not fix it, I would have to send it in for repair!!! This company does not care about the customer! They make junk and then do not help when the product fails. I will never buy another product from them!!!

I have had my Panasonic microwave since 1982 and it runs like new and I have never had it worked on!!! I feel that is a pretty amazing appliance! Purchase a Panasonic brand, they last a long time! This microwave has been working for 35 years and still going strong! Hahaha!

It's reliable, I have had it so long it feels like a part of my life. It has been working without a problem, other than the 2 button occasionally doesn't work, for 18 years. It has all the same programmable settings that the current ones do plus the rotating glass tray. It is the prototype for what is still used today. Of course it doesn't have any programmable capabilities that are computerized like today, but that still doesn't limit what it can do, it just means a person has to actually walk to it and touch it, just like before there were remotes for TVs. It does have a few pre-programming features though that you can set so it will go from one function to another without you having to get up and reset it in between cooking temperatures. I don't know what I will do when it finally stops working. It probably won't be that much of an adjustment, but it's one of my tables that I have relied on for years with its rolling storage cabinet beneath it.

This is a reasonably-priced unit with useful features one would need. I would prefer the display to include the date, but at this price point, that's probably a little too much to ask. This model fits the bill for an 1100w unit.

I like its size and it fits where I need it. It's really a nice microwave and seems to cook well although I don't cook main meals in microwave. Usually just warm ups or quick frozen meals. Last microwave I had started when you hit the 30 sec button but this one you have to hit 30 then start. Would like more timer options, just a minor thing that I wish was different.

This is probably one of the best microwave on the market. I have had this microwave about 10 years and I've had absolutely no problems. They make a great product. Size, performance, convenience and price that was paid is probably one of the best around. I would recommend this product to anyone and I would buy another one. I know availability is still there.

"It is great. It heats up so fast, anything 1 or 2 minutes and food tastes great. I found this deal on a microwave and it's very nicely made. It stands out and looks good on the counter."

Panasonic microwave has self-timing or manual timing, a minute button which is used very often. The self-cook is easy to set and the food is perfect every time. Also, the cost was reasonable for this fine product. The microwave fits nicely on the countertop. It has a turntable which makes turning the container continually not necessary. It holds larger size containers which makes it easy to cook a goodly quantity of food. I do recommend Panasonic.

It's the best I ever had at 1100 Watts. It does a cup of tea in 20 seconds and also great for steaming veggies. Evenly cooks carrots and beets in 14 minutes when in a deep bowl and covered by water. I can easily reheat casserole or in a covered dish, steam a salmon steak that is frozen with lemon juice and herbs. Versatility is great when taking on two jobs and three generations of family besides my own peer group. It's also the go to way to make a damp hot pack with a washcloth so long as one wraps it in a dry towel and temps the heat so no one gets burned.

My Panasonic Microwave, m/n NN-SN661S, caught on fire. I had to unplug it to make the microwave stop and to put out the flames. I contacted Panasonic and they offered me $30 in compensation but I had to agree to release them from any additional claims.

Just over a year old the interior base has a melted hollow about fingertip size and cracks radiate out from it. Never to my knowledge had anything in it to cause that. Have been told by the repair company that it would cost £350 to repair. £100 more and I could buy a new one. Don't buy Panasonic. They shed you after the guarantee period is up.

I purchased this microwave NNSA651S in March of this year. In November the clock stops working. Then there begins to be water retained in the cavity. This wasn't normal condensation. After several hours on the phone the team at Panasonic tell me, that even though we are under warranty, it's our fault. Yea, a 1/2 a cup of water sitting in the cavity is our fault. This wasn't normal condensation. It didn't start happening until recently. We had since bought another Panasonic model but am returning it today. Do not buy Panasonic, they do not stand behind their warranty. They refused to fix the clock, since the inside was damaged. Bad bad bad all the way around.

First, I want to say it hasn't stopped working but the features suck. My 2 biggest complaints are it is so hard to close the door as the latching device is just hard to push the door closed having to about slam it closed. The other complaint is the LED or whatever Panasonic used for the clock/timer is so dim in a lit room. My KitchenAid stove timer shows very well compared to the Panasonic microwaves. It is hard to believe we are having these problems as we just replaced the old one with the same. The old model is almost exactly the same model years later. It appears the only upgrade was to make it cheaply. In doing so I will not buy another Panasonic Microwave, EVER.

Cooks evenly and correctly from directions. It has been very dependable for 15 years and still counting. It is. (the Genius Premier 1100w. It is an amazing microwave!)

This is my 2nd Panasonic Microwave. I am thoroughly happy with this brand and size since they last a long time. My first one lasted over 20 years and I'm on my 2nd one now. I highly recommend this brand to other consumers if you are looking for a long lasting product. The sizes are perfect. I can fit a turkey in my newest one. Easy cleaning with soap and water. I love it! Get one!

There are no settings for certain foods such as, baked potato, frozen vegetables, popcorn, etc. Also, you cannot use the microwave and the timer at the same time! The only time the light inside comes on is only during cooking. My final thoughts are, I would not waste my money on this brand of microwave oven again, the money you may save is not worth it. If you cannot use the timer and microwave at the same time you end up spending more time making the meal than if you just use a stovetop. Also, if your old microwave had settings for things like baked potato, frozen vegetables, etc, you have to use trial and error to figure out how long to cook things. Not very convenient to me!

Bought Panasonic Inverter Microwave from Best Buy about two years ago after my Sharp Microwave of 18 years died. The Panasonic worked well for about a year, however, it developed a small hitch in the door when closing. Eventually the spring keeping the plastic door latch prongs moving up and down became unhooked and when I tried to hook the spring the two prong latch hook broke. Taking the door apart, I could not believe how cheap and flimsy the 2 prong latch hook was made. I ordered a new part for just over $2. It said genuine Panasonic OEM part.

Panasonic sa651s microwave oven review - One year and the microwave oven no longer cooks. Pathetic quality. Bought it at Costco with lifetime warranty, back it goes.

I bought a Panasonic Microwave Model NN SA 661S. That was in March 2016. It had made a loud popping noise and the caught on fire. I pack it up and took it to Wal-Mart. They told me it was passed their 90-day return policy. They told me to contact the manufacturer. Panasonic wouldn't discuss it.

I brought NNST762S. It was fine for a year. It started burning the microwavable bowls and food. This is really a safety hazard and I think these microwaves should be recalled/banned. Till now it has burned/busted/melted many microwaveable bowls including a very very thick/hard kid's microwavable bowl. Also, every other day it is burning the food. I have ordered a new microwave and I will throw this crap after I get my new one. I will never buy a Panasonic microwave again.

Panasonic inverter microwave model NNSA651S SA651S - We've owned this microwave for a short time. We started noticing uneven cooking. Then today we started smelling a burning odor. The microwave was burning through a bacon plate (very thick material) made for microwaves and char-burned the bacon that almost burst into flames. This happened in less than a minute. DO NOT PURCHASE THIS MICROWAVE.

I purchased this microwave from Best Buy on April 30, 2016. Two days ago while microwaving macaroni and cheese, gray smoke came from both sides of the microwave, nearly caught my house on fire. The macaroni and cheese had only been on for less than a minute and turned my microwave yellow. I immediately unplugged it, looked at the outlet looked at the back of the microwave and waited for my husband to get home. We read plugged it in the next day and the smoke and smell immediately started again. I called customer service to find out if I need to bring it to a repair center or what could be done. I was told this matter is very serious and my complaint would be sent over to a manager. I was then emailed by a lead consumer affairs employee who asked for pictures and more information.

Purchased this microwave 1 year ago after my SHARP microwave of 11 years quit working. This Panasonic unit is only exactly one year old... Apparently the units have cheap wiring and are only designed to last one year so you have to pay money to their online support or purchase a new one. With no warning it just quit working after having for 1 year. My household has only 2 adults over age 50 and the microwave is not overused at all.

We have had our ST681S since December 2015. It works very well and we are enjoying the 1200 watts that do the job fast. It takes some getting used to but water boils so fast now and frozen food defrosts evenly and quickly. We have read of horror stories of this model blowing up and setting on fire. So far everything is fine 9 months into using it daily. It is quieter than our old ones, too. In high humidity, our 10 year old Panasonic would blow a fuse if it got too hot baking potatoes! No longer a problem with this new one! It cleans up well and the clock is easy to set. ;-)

Only 2 years old and the door hinge broke. I read the reviews about it having cheap metal part that hold the hinges on, and the reviewer suggested how to fix it. Do not buy a Panasonic microwave. I agree.

I purchased a Panasonic Microwave NN-SA661S from Walmart 1838 in Las Vegas, Nevada. Only 9 months after my purchase there is no power. I've contacted customer support. There is a 1 year warranty but since there is no place in Las Vegas for warranty repair I must find my own proper container and ship oven to California for repair or replacement. The problem that customer support originally said they would send a container and they would pay for the freight. Now they say, "Too bad." I then asked to speak to a supervisor and they said one would call me. This was 48 hours ago and have heard nothing.

I purchased a Panasonic microwave just 2 years ago. Model #SN671S, it worked well. Then in just 2 years the display disappeared. Really? I paid around $300.00. It's now at Costco for $99.00. Did Panasonic dump these at Costco? Very unhappy with only 2 years of light use. I won't buy Panasonic again.

I bought a Panasonic microwave from Canadian Tire and it broke after 31 days and they told me it was over the warranty that I would have to pay to repair it. I thought Panasonic was a better company.

I bought this microwave December of 2014. All of the sudden there is no power at all. I've contacted customer support. There is only a 1 year warranty. I contacted the repair shop that the customer support recommended. It will be $150 to have it repaired. I think this is absolutely ridiculous. The microwave I had before was a hand me down and lasted me 7-8 years! This product should be recalled. It is absolutely absurd that this $160 microwave lasted less then 2 years! What a horrible product! Panasonic Inverter microwave model number NN-SN778S.

Purchased a Panasonic microwave, model NN-SN745S over a year ago. After a few months noticed laptop, cell phone and tablet WiFi lost internet connection in the kitchen whenever the Panasonic Microwave NN-SN745S is turned on. Wifi router is in the living room over 30 feet away from the microwave. No return back to the store after 30 days. The door won't close easily. You have to give it a hard slam in order to close it. The door doesn't always close or open when the latch release is pressed after a year.

I purchased a Panasonic Microwave Oven model number NN-SN7785S. I owned this microwave for a year and the door would not close properly. The latch would not catch. The latch finally broke so I contacted Panasonic and they said my unit was out of warranty. I would expect a microwave that I spent $160.00 on to last longer than $9.95 for them to assist me further. Why would I want to pay $9.95 for them to tell me that it is still out of warranty and then on top of that pay for the repair? Panasonic does not stand behind their products. I will never purchase another Panasonic product again and I have owned several in the past. I am very disappointed in this product. My advice to another consumer do not consider Panasonic for anything!!!

The Panasonic NN-SD767W has managed to completely destroy my previous belief in the quality and design of Panasonic products. There is no way the engineering principles previously applied by company engineers and designers were applied to this family of product. Nothing about it functions as intended or is smartly designed. The carousel wheel support and drive hub interface do not fit well together and are knocked out of place so easily. My wife refuses to load anything more cumbersome than a coffee cup. It is utterly frustrating to try to reheat even a medium chicken or a casserole.

Purchased December 2015. Now April and will not turn on. What a poor excuse for equipment in this day. Seems Panasonic would be clever enough to make it last a year or whatever the warranty is for. Will not bother to call after reading reviews.

Bought a Panasonic 651B just before Christmas. Three months later it stopped running and will not even turn on.

Two independent tests showed door leaking radiation above federal standards. Panasonic customer service said no one but their factory could test and besides they NEVER found any leaks unless door damaged. Door confirmed undamaged by local appliance co. that services high end microwaves (not Panasonic). Even their local warranty service can not test, must be returned to factory and they already said no problem exists!! Do not buy and stay back two feet if using any of their microwaves.

I purchased this model microwave in August. I do not use the microwave for anything but reheat coffee, popcorn and occasion frozen entrée. Yesterday the kitchen was overcome with the smell of burning, it seemed like burning paper but I cannot imagine how paper could be burning within the oven's walls. I plan to return it but I wanted to advise people not to purchase NN-SA 63... or N size oven. N-SA 65 or 66 series. I would expect a cheap small microwave to fail but this is a family.

Do not buy! The Panasonic Inverter microwave! Nearly caught on fire after only one minute of use. The whole house was filled with smoke and the microwave was ruined. Luckily, I was near the microwave when it occurred because it could have ended tragically. Since it was less than a year old, I contacted Panasonic and they were not interested in making it right. I will never purchase a Panasonic product again.

Purchased Panasonic model NN-SN942B on November 28th, 2014. Only used on the weekends. Unit stopped working on January 23rd 2016. The upper door latch (plastic part) broke.

I had my first Panasonic combination microwave for over 12 years and only replaced it as concerned about its age. Turned new virtually identical microwave on full power to cook McCans frozen potato for 4 minutes as a 1000 watt unit. After 3 minutes the door was in flames. Fortunately I was in the room to put the fire out reducing the damage. As an OCD cleaner I was annoyed when John Lewis staff called me to collect the repaired Item that the reason this had happened was because there must have been food debris on the door that a leaflet informing me how to clean it in future was supplied.

Purchased a Panasonic microwave, model NN-SN745S, in September 2015. It's now Jan 4, 2016 and the door latch mechanism is failing. Door doesn't always close or open when the latch release is pressed. One would think a microwave oven should last more than 4 months. Went online and note many complaints of same problem for Panasonic microwaves. After less than 4 months of use, this product is soon to become worthless. Will pack it up and return it to store where I purchased it. If more people did the same, Panasonic may get tired of replacing these units and fix the problem once and for all. Avoid purchase of this model - it's likely you'll be returning it in a few months.

This is no complaint. Just wanted to say as I was wiping out my microwave I realized that I've had it almost 29 years. It is a Panasonic Genius Model NE 7960 and it has never needed a repair, looks as new as the day I bought it and I tell everyone how old it is. Used it with 3 children and now use it mostly to heat things and thaw things. Paid $350 for it which was a lot as I am a widow raising the children at the time. I've been more than satisfied with it and would buy another if necessary. Thank you for an excellent product and others that my family have purchased.

NN-SN778S - Microwave caught fire and latches do not work within 2 months. Within 1 month door latch faulty. Cheap materials and flexes, so it does not shut properly. Panasonic should have recalled as eventually it also melted all wires inside unit and quit working. Talked to individual who just flatly denied any problems. I am a tech and this is the worst piece of garbage I have seen. Obviously a scare tactic from a company that does not look after its customers.

Have had this microwave for more than 10 years now. Never a problem, works like new. Only thing is it's size. The older ones were much larger than the newer ones but it's the reliability that counts. If need be, we will definitely buy another Panasonic.

What can you say, it does what it should. It defrosts, or heats or reheats items placed in it. A tip - make sure you have a lid on the container to avoid a mess.

The stainless steel finish looks good, has great power (1200 watts), and the Panasonic name is one of the most reliable for microwaves. Has enough features to make a good job of everything without being overly complicated.

My Panasonic 1000W "Genius Premiere" microwave came with my house when I bought it, but that was ten years ago and the microwave is still working fine. I haven't noticed any decrease in output power in the last decade. I'd recommend it.

What can I say? It was very reasonably priced, roomy inside without taking up a tremendous amount of room, made by a reputable company with a long history of quality products, very easy to operate, easy to clean. It is stainless steel and very attractive/sleek in appearance, it is also energy efficient. I have had it about 4 years and I am extremely happy with it.

The outside is slightly marked and I am not sure why or how it happened. I cannot get it off. It almost looks like rust.

"One touch" cooking feature is very useful. Changing the power setting for modified cooking is sometimes a hassle. Above stove mounted units are sometimes difficult to clean - a better finish and flatter surface will make it easier.

Panasonic purchased in 1980. Has performed as designed for all these years with regular usage. The only "complaint" is that closing the door, no matter how easy, results in a loud, hollow-sounding noise that can be heard throughout the house. Otherwise, it's an excellent product and I'd buy another should this one fail.

Microwave is just fine. Would never purchase from Panasonic again. The manufacturer does not communicate with the purchaser. Took three months to straighten things out.

We have had our Panasonic NN-5548BA for over 5 years. It has been extremely reliable, never needing repairs of any sort. It is easy to clean, with carousel and bearing easy to remove for washing. The black exterior compliments any decor, and remains unobtrusive to the eye. Very satisfied.

Buying a large capacity was a smart move. I learned to cook whole stuffed chicken, medium turkeys, prime rib. It browned anything you wanted. With the racks you could reheat and cook at the same time. I still use mine.

We chose this model to accommodate large pans and bowls since we have a large family. It is all we expected it to be. It is a pleasure to use, simple and accurate. I have "baked " in it as well as reheated and defrosted.

5 months after purchasing Panasonic 2.2 inverter microwave from Walmart, it has died. Nothing wrong with our power or receptacle. No lights on unit, nothing. Heated up a cup of water for 40 seconds and it quit. Avoid buying this kind of microwave!

My Panasonic SN7979 is a little over 5 years old. And not one year after the 5-year warranty on the magnetron tube did the microwave stop working. Shuts off after a few seconds and smells of burned plastic and overheated electronics. I cannot be confident that I would want something fixed that burns plastic parts internally and is a fire hazard. The one year warranty on parts is certainly not applicable in fixing it if something like the power supply--transformer or large capacitor is bad. Also, labor is always an expense factor in repairing it at the service center. Might as well consider it a bad decision to purchase a Panasonic Microwave Oven, cut my losses by tossing it and buying a new one by another manufacturer other than Panasonic!

NN-SN778 - First hint, crashed our WIFI router whenever it was activated, not a good sign. At 6 months funny smell (burned paint as it turned out). After looking, door was starting to arc and burn around the edges in three places, mostly the lower edge. Took it out of service and called Panasonic. Both recommended service groups declined to work on it even though it was still under warranty. Could not find another repair person close enough to justify travel cost. The higher power 1250W obviously has multiple problem as described here in this blog. As a science person, I really like the much lower weight of the inverter system, very impressive. Now, if they could get the bugs out of the system without losing more customers, that would be very, very impressive.

Panasonic 2.2 cu ft Microwave Model SD997S - We purchased the appliance in 2010 for our new house. It worked fine for 2 years and then the magnetron and inverter both failed. Fortunately they were both replaced under warranty and the microwave worked fine for another 3 years until the summer of 2015. Initially the unit's fuse blew and when that was replaced, it worked ok for another 2 months. The repair tech suggested we use a power bar to save the trouble of replacing the internal fuse. Now the the unit keeps popping the circuit breaker on the power bar at the P10 setting after about a minute of use. At a P8 setting the microwave will work for about 4 minutes before the circuit breaker on the power bar pops. At a setting of P5 the unit will work for 10 minutes. Not sure how much longer this microwave will last before it dies completely.

Microwave 1250 Mod #NN-SN7785 - I bought this less than a year ago and just 2 weeks ago I went to use it and it started to make a crackling noise then smoke. I immediately unplugged it and carried it outside. I called Panasonic and was told that I need to take it to a repair shop but I said this is a microwave not a TV and I don't want some TV repairman working on it and then bring it home and have it catch fire in the middle of the night, or leak radiation to which she replied "that is your choice." So I took it to the curb and will never purchase another Panasonic product.

I purchased this 2.2 cubic foot oven in January. The inverter board and magnetron burned up smoking up the entire house. After three weeks in service it failed within the first minute of operation. Back to service where a new inverter board and control board are being installed. You can't leave this oven unattended for a minute or you could be calling 911! Quality is very low. Reliability is poor. Service is poor. Customer support will not respond. I will avoid all Panasonic products from now on.

I bought my Panasonic microwave about 18 months ago from new and paid £79.99 from a high street retailer so I thought I was on to a winner till yesterday. I switched it on to defrost some chicken. And all of a sudden 2 mins in it started to make a strange noise, sparks were flying around the inside and smoke started pouring from the back. So as I went to switch it off and the socket it blew. After I switched it off at the wall and pulled the plug, I looked inside and seen it had scorches on the inner sides, it had a strong electrical smell and is now completely bust.

Avoid purchasing this device! Within 6 months we started having issues with the lower door latch failing to properly engage. As time progressed, harder slamming to engage, till no more success. Warranty is a joke. No help there. Removed outer cover. Poorly engineered bracket. Flimsy. Poorly designed latch. Design is conducive to lower watch wearing down\out. However, if it was the goal of Panasonic to hope enough suckers would just roll over and buy another one... Then awesome work Panasonic!

Unit about 5 years old stopped working today. Checked plug and hot prong is partially melted fused to plug. Genius prestige inverter model. I have not tried contacting Panasonic since I looked online and saw numerous complaints about unresponsiveness. Already angry enough and for the cost of new one will not waste more time on frustration as well. Just figured I would pass it on, will check consumer reports next time even though this seems to be something that happens over time. Have not thrown it out yet. Outlet is correctly polarized and grounded .20 amp copper wire circuit never tripped breaker, no charring inside outlet.

We had moved two months ago and purchased a new Panasonic microwave. It worked fine and we liked it. But one morning it just didn't work anymore after 2 months. We called the company and without the receipt they wouldn't even talk to us. Very unhappy with quality of merchandise! Would never buy Panasonic anything again. Keeping all receipts from purchases from now on.

In October 2014 I purchased a Panasonic microwave model NN-SA661S. Went to warm up a bag of popcorn this morning and the inside caught fire... The bag of popcorn was fine and unpopped but now the right side of my microwave is burnt up. Still under 1 year warranty. Called to file claim and was told they will get back to me within 24 hours...

The Microwave does all the cooking etc. very well. BUT - don't try to use it as a 1. Kitchen Timer or 2. Use the timer if something is being heated/cooked in the microwave. We have had several Microwaves over the years and all have been able to do both these functions. The timer emits "4 beeps" when the time is up; other microwaves, continue to beep until shut off. Guess you better stay in the kitchen to hear the beep. This 4 beep function has remained unchanged since the beginning of time. If you are cooking with the microwave, you better get a dedicated timer. The 2 functions are mutually exclusive. I called Panasonic on this. I was told that is the way it is! Clearly, Panasonic pays no attention to detail or consumer wishes.

Before a year, I had bought an oven of Panasonic But coincidentally the lock of oven had snapped. After that I searched it at many stores but no luck. After that I called customer care then they told me that they don't sell their parts. The main complain I have is that they charge us more than worth. They take more than thousand for issuing minor things... As well as they delay to resolve our issues. It's 2nd time that I am going to pay much of cost.

Purchased a Panasonic Inverter 2.2 cu.ft from Walmart Jacksonville FL on or about March of 2013. After 5 months I had to start slamming the door hard in order for it to function. 3 month later it stopped working. Misplace my receipt was told by Walmart customer service they couldn't take it back w/out it. Very disappointed. 2014 purchased another Panasonic 2.2 cu.ft. thinking that I was responsible due having to slam the door so hard w/ the first one, but after about 10 months the SAME problem started again. Waste of my money. $159.00 x $159.00… Help!!!

Wish I had googled "Panasonic microwave door" before buying. Without fail the door latch will break just after the 1 yr warranty expires and Panasonic customer service and tech support are of no assistance. Their microwaves are built of cheap materials. (Hence the 1 yr warranty!) If you want a microwave that will last longer than one year do not buy Panasonic.

First Microwave was a Sharp. Lasted 20 years until the transformer gave out. The next two Sharp SHAR2STM devices melted the plastic turntable spindle before I tried a Panasonic NNCT562M on the strenth of a friend having one for over a year. Bought in November failed in July. Simply closed the door after cooking. Click; door shut; all lights out; never to work again! Ok, if we live in a disposable world at least 2 years before it breaks seems reasonable... Right??

I bought the large Panasonic microwave (July 2013) and I loved it. After about a year and a half, it wouldn't start unless you slammed the door. Like the other reviews, it would just click and return to the clock. I bought it at Sam's and purchased the extended warranty. They had me take to an appliance repair store and they fixed it making modifications to the latch and switch. That gave it another 2 months of life - now it's worse than ever. I went by the repair store this morning to tell them it would not start again. He said there is probably nothing else they could do because the inside of the cabinet is made so cheap and the parts flex and won't stay in place to make contact to start the microwave. He said the best place for it is in the trash. That sure made me feel good.

I sent the review below regarding our Panasonic Microwave (model NNSN661S) issue and want to reply that I also submitted a report to Panasonic on their website right afterward.

I had one bought at Costco. It lasted 6 months. It shorted my electrical circuits. The second one lasted 18 months, also at Costco. Inverter Model SD691S. Dec 2012 manufacture date. This latest one caught fire. The material in it was charred. The outlet in the upper component was charred. It will not go back on. Will never buy another inverter. The product is defective.

Panasonic Microwave Model #NN-H965WFX - Latch broke off... when closed door... apparently a common problem from these models from what I have read. Panasonic needs to address this problem and quit selling a product such as this. My previous microwave lasted over 10 years! The faulty one was purchased from Walmart. This seems to be a common problem with these type microwaves (From what I read).

We bought a NN-SN661S Panasonic about 3 years ago as it rated well in Consumer Reports and after a couple of years of very light use mainly just heating up chai, coffee, soup, etc, it just quit working. No digital readout at all and of course it was out of warranty and you get no help from Panasonic. I reluctantly agreed to getting another one and in less than 6 months it did the same thing. I called Panasonic and (of course you don't get to speak to a real person) was told where to send it for repair. I had to hassle with finding a suitable box, packing it up and paying nearly $40 to ship it to south TX. It came back a few days later - fixed.

The latch mechanism gets loose so often that it no longer works, period. I tightened the screws as the YouTube video shows and made sure not to strip the plastic where the metal screw goes. My daughter spent $159 at Walmart for it as a Christmas gift which I greatly appreciated. But I feel this is a substandard microwave. The part that receives the screw should be metal. I'm replacing it but not with a Panasonic product. Don't throw your money away on anything with plastic latches. You won't find anything worthwhile at Walmart as far as microwaves go.

So not even a year into Panasonic Microwave and it's broken suddenly. When I open the microwave door it turns on and when I close the door it doesn't do anything. It's such a bizarre malfunctioning. Really upset! Never buying a Panasonic microwave again!

Panasonic microwave sa651se purchased from Costco on 3/2/15. It lasted 2 days before not powering up. Check of reviews showed that this is a huge problem with these units. Will return and buy something else.

NN SD691S - Bought this unit at Costco 2 years ago. Just started operating fan & turntable with the door open. Still heats food. Don't know if this is a mechanical problem with a switch or electrical malfunction. Junk it or fix or wait till it craps out... hmmm. Panasonic again, I think not.

I purchased a countertop Panasonic microwave in August 2014 and it is already broken. The door would not shut and I could not see anything which would of prevented it from shutting. When it finally shut, the PLASTIC door latch broke off. There is a latch on the top and one on the bottom of the door. I would have thought with one latch still operable it would have still worked but it does not. It will no longer cut on at all. I tried calling the store where I purchased it but they said I have to send it back to Panasonic for repairs. By the time I pay for shipping and the hassle of shipping along with not having a microwave for weeks I will no doubt end up just buying another one but it will NOT BE A PANASONIC!

Bought a Panasonic Model No.NN-SN942B microwave. The door kept getting a little harder to close over time, to the point of having to hold on to the side so as not to spill the inside contents. Finally it stopped working unless you held down on the door to engage the door latch to the on switch. Finally, after closing the door so many times, with difficulty, the door latch, or (key). Never have I owned a microwave that only lasted working 3 or 4 mo. after the warranty ran out.

We haven't had this Microwave 2 years and is having the door issue. Today I used it, had to slam the door however to get the light to turn off. Hit start, sits there a sec and clicks... nothing. After a few min of slamming the door because you "have to!" It finally worked for 5 sec then shut off. Why is there NO customer support for what obviously been an issue for years!!!!

Microwave began to not start unless the door was shut extremely hard, then the turntable started to run all the time, as Panasonic is the only brand with an inverter, I again purchased one, but I can already see the seeds of destruction as the turntable is slipping. Take everyone's advise and buy anything but Panasonic.

I bought this Panasonic microwave a little over a year ago, and now when I put something in to heat it up, it won't turn on. I have to open the door and move the turntable inside, close the door and try again. Going to buy a different one today, as I don't trust this one to be safe now, and whatever I buy, will not be another Panasonic.

Microwave Oven Genesis 1250W - Purchased 12-12-2012. The door latch is defective and does not shut properly. I cannot use it anymore and need to go out and buy a new one -- not a Panasonic though. Very disappointed!

I just wanted to say that the same thing happened to my Panasonic microwave. The door was very hard to close and then the clip inside that holds the door shut broke. It's just not fair. I thought Panasonic was one of the top brands. But now that I hear all these other people who were snubbed, I was sure they would stand behind their merchandise, not right to do to your loyal customers. And I'm a customer who loved them, I was always telling my friends to get Panasonic, it's the best. I have many things by Panasonic. I won't be saying that any more. It's too bad that they came down to those other businesses level. Sounds stupid, but I feel a little heart broken.

Chinese built Panasonic Countertop Microwave Model NN-SN661S failed in less than one year (Feb to Dec 2014). Former Samsung microwave failed after 20 years. I have used a number of Panasonic products over the years and have been very satisfied with them. I went back to FRYs where I bought my failed microwave (which only has used parts- Magnetron available on the Internet). Fry's said I should have bought the extended warranty. What! The microwave is less than a year old.

I purchased a combination microwave on 9th November 2014 and it subsequently caught fire, it electrically arched to the door, and the door seal and trim melted. This welded itself to the inside frame of the microwave. It filled my utility room with black electrical smoke and also the kitchen. Items in the utility had to be wiped clean and washing re-washed. I took it to Currys PC World Rugby store No 2391 14th January 2015 that sent it for repair at D&J Henry in Coventry.