Insignia TV

Insignia TV

 3.9/5 (413 reviews)

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Overall Rating3.9 out of 5
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About Insignia TV

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Insignia TV Reviews

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Page 1 Reviews 0 - 10
Rated with 1 star
Verified Reviewer
Original review: May 31, 2023

It continuously drops whatever it’s doing to go to its Home Screen. I have to use my 15 year old non smart tv instead. I used to think it was my former internet provider and the Roku service itself but it turns out to be just the tv. I will be in the middle of a show or a movie and it will just end and go to the Home Screen. Or I will try for over thirty minutes to get a show going for it to continuously go back to the Home Screen after DOZENS of attempts. You can imagine just how frustrating this is.

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Rated with 5 stars
Verified Reviewer
Original review: May 13, 2023

OUTSIDE COVERED TV. The Right Choice, Excellent Quality, Competitive Price, Over 7 years of spring-to-fall use. I purchased two of these TVs at Best Buy for “outside usage”, one in covered in a cabinet and the other one installed just under outside soffit and Eavestrough totally exposed all year, no cover (both tv’s not used in winter). Unbelievably they both are still working perfectly for relatively reasonable low cost. I thought if I got two years outside I would be lucky!! Therefore 10 Stars for basic Cost, effective TV that suffers elements on Lake Simcoe Canada.

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    Rated with 3 stars
    Verified Reviewer
    Original review: March 20, 2023

    The Insignia tv I purchased from Best Buy tv is mounted on my office wall and emitting a strange, toxic odor. Anybody else having a similar experience? TV works fine - quite pleased except the unexplainable, offensive odor.

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    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: March 17, 2023

    Purchased Aug 26, 2021

    View order details
    Front Zoom. Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. See more images
    Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV

    Baldwin NY

    I purchased this TV for my son's birthday. A year later, I noticed that he kept going to the living room to watch TV. He said the TV screen had gone black. I called the store and ordered a tech thinking, "well, my total tech membership" should cover this mess. NOOOPE! The Best Buy arranged for someone to come out to look at the TV, told me it would be at least $250 (w/o labor) to repair what he thought was the panel gone bad. He further explained that the Insignia Brand TVs are no good. The purchase was is not considered covered because the date I called for a service was passed the year coverage. GREAT, just great!

    Bottom line... DON'T WASTE YOUR MONEY ON THIS TV, ANY INSIGNIA TV, AND BE SKEPTICAL ABOUT PURCHASING ANY OTHER ITEMS UNDER THIS BRAND. *NOTE-I purchased an Airfryer under the same brand that I tried to return and they wouldn't take it back. Fortunately, there was a recall and I was then able to return it and get part of the purchase price back.

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: March 10, 2023

    I ordered a Fire TV from Insignia off Amazon on Feb 27, 2023. I was sent one on March 3, 2023 that was missing screws to assemble the legs for the TV to stand upon. I was not given the option to have the parts sent to me only to return for an exchange. I did so and on March 9, 2023 the replacement arrived and had only ONE screw in the box. This basically the same problem with ensuring that the box had all proper components. I was told the second time that they could ship screws out to me and I told them why would I want that when they have shown that they are an incompetent company and their product would probably be subpar. After reading other reviews on this website it looks like that would be a likely bet.

    4 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 17, 2023

    Hands down the worst experience and product I've ever experienced in my life. The company refuses to honor their warranty because "I only bought two 32" TVs". I asked for a supervisor. The rep laid down her phone and proceeded to tell her coworker that I was so annoying and other horrid phrases. Then comes back after that and says she can't find a supervisor. I tell her to check again and she does the same thing. I spent 300 on 2 tvs for Christmas and I can't even get them to power on yet they will not honor a warranty or allow me to return them. Biggest waste of money I've ever spent.

    6 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 29, 2022

    Had a TV for about five months then it now will not connect to Wi-Fi. Everything else I have has no problem connecting to Wi-Fi except this TV. Three years old. I guess that’s the end of its life. About ready to throw it out to the trash. Will not ever purchased another one.

    18 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 25, 2022

    My Insignia lasted 3 years and ready for the trash. I took the TV to Best Buy and they said "SORRY, DO YOU WANT IT RECYCLE IT". Well yes! I would not buy another Insignia. Think before you decide. Steve

    13 people found this review helpful
    Rated with 2 stars
    Verified Reviewer
    Original review: Aug. 19, 2022

    Bought 3 TVs, 2 for myself and 1 for my Mother. One tv came with remote control that has loose insides. The remote that came with the TV I bought for my Mother is going through batteries every 2-4 days. It does not matter the brand, the batteries are dead within 4 days. Can deal with the remote that has loose parts, can't deal with my Mom having to replace batteries every 3-4 days. Batteries are not cheap if being replaced every 2-4 days. Called Insignia support was told I had to contact the Best Buy store on eBay where I purchased it from. It is past the 15 day return period, so I am certain the Best Buy store on eBay cannot do anything at this time. The manufacturer should be obligated to honor the warranty. Also, there is NO possible way to contact the Best Buy store on eBay because of an error message "We're sorry we couldn't find an answer for you.

    Unfortunately due to the high volume of messages this seller receives, they are unable to respond to your specific question right now." Contacted Best Buy through online help was told to bring the remote into a Best Buy for exchange, they won't send a replacement. Looked online to see if others were having issues with remote draining the batteries, TONS of complaints on this issue. Best Buy sells a replacement remote for $29.99, that is an insane price (they obviously know there are issues with the remote and feel they can charge a higher price). The major problem is that the TV has absolutely no channel or volume buttons on the TV itself, you have to use the remote.

    They are continuously selling TVs with bad remotes even though there is a KNOWN issue with the remotes. Spent hours online in chat and on the phone with no resolution except being told to go out of my way to pick up the remote from my mom's house and bring it to a Best Buy store and then drop the remote back off. I will never buy another Insignia product and will be sure to mention to everyone I know that there are known issues not only with the remote but with the TV itself. My mom says, "It is a very dumb Smart TV". Do yourself a favor and do a little research and find a better brand with better warranty support.

    14 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: July 4, 2022

    I give 1 star because I can't give 0 but Insignia TV powered by Amazon is the worst product I have come across, It did work fine for a few months, then I was told that I have to reset it. I have done it 100's of times. When I realized the TV was good for nothing the warranty was over. Please, never buy the Insignia TV brand, It will go from the channel you are watching to the channel guide or to another channel and so many other problems, It will take too long to write all that is wrong with it. So in a few words: JUST DON'T BUY IT, IT WILL GIVE YOU MANY PROBLEMS.

    36 people found this review helpful
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    Insignia TV author review by ConsumerAffairs Research Team

    Sold exclusively in megahouse retailer Best Buy, Insignia TVs are a value-oriented brand of LED LCD models that come in a range of sizes.

    • Personalized home screen: Personalize your home screen with your favorite broadcast channels, streaming channels and devices so everything you like best is right at your fingertips.

    • Wireless connectivity: Easily connect to your home network and control your TV with your smart phone.

    • Wide viewing angle: A wide 178-degree viewing angle allows more seats in the room to be the best seat in the house.

    • Superior audio: Multiple built-in speaks provide superior audio.

    • Stunning HD images: With 1080p resolution, these TVs deliver HD content with amazing detail and crisp picture contrast.

    The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

    Insignia TV Company Information

    Company Name:
    Insignia TV
    7601 Penn Avenue
    South Richfield
    Postal Code:
    United States