Insignia TV Reviews

OUTSIDE COVERED TV. The Right Choice, Excellent Quality, Competitive Price, Over 7 years of spring-to-fall use. I purchased two of these TVs at Best Buy for “outside usage”, one in covered in a cabinet and the other one installed just under outside soffit and Eavestrough totally exposed all year, no cover (both tv’s not used in winter). Unbelievably they both are still working perfectly for relatively reasonable low cost. I thought if I got two years outside I would be lucky!! Therefore 10 Stars for basic Cost, effective TV that suffers elements on Lake Simcoe Canada.

The Insignia tv I purchased from Best Buy tv is mounted on my office wall and emitting a strange, toxic odor. Anybody else having a similar experience? TV works fine - quite pleased except the unexplainable, offensive odor.

I ordered a Fire TV from Insignia off Amazon on Feb 27, 2023. I was sent one on March 3, 2023 that was missing screws to assemble the legs for the TV to stand upon. I was not given the option to have the parts sent to me only to return for an exchange. I did so and on March 9, 2023 the replacement arrived and had only ONE screw in the box. This basically the same problem with ensuring that the box had all proper components. I was told the second time that they could ship screws out to me and I told them why would I want that when they have shown that they are an incompetent company and their product would probably be subpar. After reading other reviews on this website it looks like that would be a likely bet.

Hands down the worst experience and product I've ever experienced in my life. The company refuses to honor their warranty because "I only bought two 32" TVs". I asked for a supervisor. The rep laid down her phone and proceeded to tell her coworker that I was so annoying and other horrid phrases. Then comes back after that and says she can't find a supervisor. I tell her to check again and she does the same thing. I spent 300 on 2 tvs for Christmas and I can't even get them to power on yet they will not honor a warranty or allow me to return them. Biggest waste of money I've ever spent.

Had a TV for about five months then it now will not connect to Wi-Fi. Everything else I have has no problem connecting to Wi-Fi except this TV. Three years old. I guess that’s the end of its life. About ready to throw it out to the trash. Will not ever purchased another one.

My Insignia lasted 3 years and ready for the trash. I took the TV to Best Buy and they said "SORRY, DO YOU WANT IT RECYCLE IT". Well yes! I would not buy another Insignia. Think before you decide. Steve

Bought 3 TVs, 2 for myself and 1 for my Mother. One tv came with remote control that has loose insides. The remote that came with the TV I bought for my Mother is going through batteries every 2-4 days. It does not matter the brand, the batteries are dead within 4 days. Can deal with the remote that has loose parts, can't deal with my Mom having to replace batteries every 3-4 days. Batteries are not cheap if being replaced every 2-4 days. Called Insignia support was told I had to contact the Best Buy store on eBay where I purchased it from. It is past the 15 day return period, so I am certain the Best Buy store on eBay cannot do anything at this time. The manufacturer should be obligated to honor the warranty. Also, there is NO possible way to contact the Best Buy store on eBay because of an error message "We're sorry we couldn't find an answer for you.

I give 1 star because I can't give 0 but Insignia TV powered by Amazon is the worst product I have come across, It did work fine for a few months, then I was told that I have to reset it. I have done it 100's of times. When I realized the TV was good for nothing the warranty was over. Please, never buy the Insignia TV brand, It will go from the channel you are watching to the channel guide or to another channel and so many other problems, It will take too long to write all that is wrong with it. So in a few words: JUST DON'T BUY IT, IT WILL GIVE YOU MANY PROBLEMS.

I’ve owned 4 other smart TVs and Insignia's fire TV is the most horrible piece of junk I’ve ever owned! I bought it on sale (11/2021) during Black Friday at Best Buy and thought I was getting a wonderful deal, but I couldn’t have been more wrong! I wouldn’t pay $1 for it now!! I can’t watch my HBO Max app or my Disney+ app on it (I’ve called both companies, the problem is on my end). If I load other tv apps (discovery plus, paramount+) it takes an average of 5-10 minutes to get them to open. I thought it was the original tv, took it back to Best Buy and exchanged it for a new tv 3 different times and THEY ALL BEHAVE THIS WAY!! If you want to watch streaming apps buy another tv!! This isn’t a smart tv… it’s the most ignorant tv you’ll ever own.

The remote for this TV is not any good. Have to replace every week. Have no idea what the problem is. Have purchase all types of batteries and still have the same problem. Please don't purchase this Tv.

Purchased TV Black Friday 2020, have had one year 2 months and tv do not work no picture. Called them and was told in other words too bad. I guess they only make tv’ to work a year. Very upset and dissatisfied.

My husband purchased the Insignia TV when our other flat screen HD TV died after many years of use. I would not recommend this brand. It keeps losing the sound or picture goes out and has to be reset. Messages to change from a HDMI cable to a composite cable keep appearing. We changed to the recommended cable and had worse viewing issues. Picture could not be formatted to fit our large screen HD TV, and we received message to use a HD cable. Spend more time with TV being reset than watching a show. I am more than ready to throw this TV out and run it over with my truck. Don't buy it. Only reason I gave 1 star is picture is good when it works. Otherwise I would be giving it negative stars.

This is a garbage brand and would HIGHLY NOT!!! Recommend buying one EVER!!!, luckily for me it was given to me by a sibling so I didn't have to come out of my own pocket. But with that being said, I can definitely say that Insignia makes a garbage tv, I would and always will recommend NOT EVER!!!! Buying their products especially their tv's because once an issue pops up, its signals the beginning of your continuous frustration and the eventual crapping out of your tv altogether. Insignia tv's SUCK!!!! & as far as I'm concerned aren't worth more than one dollar. (and I'm being kind when giving this tv brand the $1.00 amount)

This tv is not for watching over the air tv. The tuner is very weak, I have to keep resetting by unplugging. + The remote has no numbers on it. You have to push several buttons to change channels. Unless you speak into the remote. What if your remote goes down. You could try to found another? Or buy a new tv.

I have to reset this TV multiple times during the week by unplugging and plugging back in because it freezes or it just shuts down. When I rewind a show the picture disappears. I have to rewind it several times in order to get the picture to come back on the screen. I have had other Insignia TVs that were not fire TVs and they were great for my purpose and lasted several years. I would suggest not buying this television. Unfortunately the time to return is up so I can't return it, now I'm stuck with it.

Purchased a 43” tv thru Amazon with Best Buy as “seller” in June. My daughter was moving and didn’t open box for 35 days. Immediate quality problems so she called Insingia 5 times troubleshooting issues. They determined it needed to be replaced but they only replace TVs over 51”, so I had to go back thru Amazon. Amazon said the seller is Best Buy so it had to go through their warranty which is only 30 days! So I’m out $250 and have a tv they told me to just throw away!!

Insignia TV's are okay if you have another one as well. It has served its purpose for just watching the average television programs. For watching sports, not so much. It tends to blur somewhat with close-up plays and relays. Will get a big screen Sony shortly before OSU football is on.

I bought an Insignia tv from Best Buy not even a year ago and the POS died already. Nothing but garbage. Don't waste your money! I was told by the Best Buy employee "Ohhh it's a WONDERFUL tv!" I'd like to take it back and throw it at him.

I bought a 55" Insignia TV from Best Buy in February 2020 and it is now August 2021 (18 months of regular use), the TV stopped working altogether. It cost me $400. The quality of the TV set was not that good either while it was working.

400 dollars spent on this and the cord doesn't even stay in the TV. It fall out every five minutes and when it does stay in the TV the slightest breeze hitting my home will knock it out. Terrible product. I actually switched the 4k TV out for my old 32 in sung from 12 hears ago and it works so much better. Please don't buy Insignia product. Not only are they cheaply made they will not help you when they shipped you a broken product.

I echo everything everyone else said: it's terrible! Dropping the signal several to dozens of times, restarting from scratch is a pain! Or, it will refresh but then go back 5 minutes and don't try to resume where you were, it's impossible to ff. The remote is a tiny thing made for tiny hands. It often doesn't work at all and it isn't the batteries.

We bought an Insignia Fire TV from Best Buy in July 2019. Now it is June 2021 and it is shot. A few months ago the picture and sound would go off from time to time. It became more often. We had a warranty and called for a repairman. Best Buy uses Geek Squad. The first time they didn't send a repair but an installer. But it has been installed correctly. So that made no difference but delayed getting things fixed. So again I ordered a repairman emphasizing that I wanted a REPAIR man. They tried to get me to take it off the wall and bring it in, but we are in our 80s, it is heavy and on the wall. We would not do that. Well they repair man was late and missed their time frame. He came in, and within 5 minutes said, "Oh you have a picture." We knew that. He said he would need to get a part if he could. He said a lot of the Insignia TVs have this problem. So now we are waiting to see if they can get a part. I am not happy with Best Buy and Geek Squad. Bottom line I would not recommend buying one.

This tv will not work with a Fios One remote. I guess it’s so they can sell you a universal remote. It takes forever to boot. Sound is horrible. I can’t even get them to answer the phone to discuss. Gonna return it and buy a name brand. Do not waste your money. Spend the extra few bucks and get a name brand.

I mean sure, as far as tv's go I can imagine there could be a worse tv. Somebody out there has to have a tv worse than this, so it cannot be the worst, but frankly, unless you're planning on buying it on Black Friday, or if you're looking for a cheap and temporary television to send your child to college with, it's good. Besides that, there are better brands out there.

The Insignia 32 inch 720p HD TV, has a poor picture quality. It has a grainy effect, and the sound is weak. I can't hear the sound of a movie, either DVD, or even a CD over the top of my box fan. Of all things the fan was set to low. This is no opinion, it is the truth of my experience. I have had a 32 inch Westinghouse 720p tv, and was very satisfied with the results. Picture was not grainy at all, and the sound was quite a bit louder. Due to the Covid19, I was unable to find another Tv at this time. If you so get this tv, games would be ok I guess. But for movies forget it.

Thank goodness I didn’t buy this TV myself. I would not recommend Insignia to ANYONE. I would rather have no TV than this broken piece of junk. NEVER connects to the internet, and when it does, it disconnects minutes later. TV often resets itself due to this, so I can hardly even pick a show before it turns off on me! When I do get lucky enough to get Netflix to load, every 5-10 minutes I get the buffering screen (probably also due to the fact that the tv doesn’t want to stay connected to my wifi). When I tried to find their customer service, it doesn’t seem to exist. (Because I didn’t buy it I’m not sure what store it came from), so it’s not even like I can exchange it. Seriously the most worthless piece of technology sitting in my house. DO NOT BUY INSIGNIA!

I purchased a TV from Insignia that did not work. They sent a third party to fix it who took the TV from my home and was supposed to bring it back fixed. He NEVER brought it back and I got an email saying since it can't be fixed to go to Best Buy to get an exchange. Best Buy claims they have no record and are not able to give me an exchange. It's been weeks and I STILL have no TV but they STILL have $400 of my dollars. Horrible experience and I will never spend even $1 with Insignia ever again in my life. I WANT MY MONEY BACK.

Do not buy any INSIGNIA PRODUCTS the company will not work with you for a refund if the item can not be fixed. They try and pass the buck. The people you talk to can not speak very well. They SUCK. DO NOT BUY ANYTHING FROM THEM. THEY ARE NOT MADE IN AMERICA.

I purchased a 55" 4K Amazon Fire Smart TV from best buy for roughly 450$ in December of 2018 so I have had the product a little over 2 years now. The issues first started with the remote and the Alexa command controls as soon as I got it home from the store. The Alexa microphone button would work, register through the tv, but then no response from Alexa. About 6 months later it just randomly started working and then a month later, stopped working again. Figured okay not the biggest deal, everything else works so I just left it alone.

Bought a 32” LED Insignia TV in 2017, the LEDs finally died this morning. The remote did start to go after a year and a half. But I was happy with the TV. The picture stayed good, the audio was good, and it was easy to figure out the settings. Overall, sold 8/10

After watching tv then turn it off, it may show a picture or not. Then it has to be reset. It also prevents the Roku from coming on, this started about a year ago, the tv was bought new about six years from best buy, it's really annoying, there's a message in a blue box about the tv but it flickers off in a couple seconds, not able to read it...Something about HDMI??? Need a new tv.

I cannot watch a show without it shutting off and then coming back on after about 20-30 seconds. Glad I didn't pay for this. Extremely unsatisfied! When I purchase a new set I definitely won't be buying this brand and will NEVER recommend.

2 Insignias in a year. Crapped out. Sad. The first one completely died. 2nd lost pic. Bad sound. I won't buy this brand again. Buy cheap. Get cheap. I'll stick with the better brands I know. Insignia...get it together.

Yes, I was one of those people anxious to get my hands on a 58" 4k smart tv. Finally a 4k I could afford. Black Friday was gonna be my day. A month and a half after, the regrets were spilling over. Programs would pause, have to hit play to continue. Then sound would not come on when powering on. Eventually it would come on. This lasted a few weeks. Now it's April and the sound cuts out at any time and program pauses at will. Sometimes sound comes back quickly, other times it takes 10 minutes. Called Bestbuy, but was told nothing they could do and was to contact Insignia support. Went online 1st to find solutions. Tried them all! No help whatsoever. Reset, factory reset, power on, power off, check updates and nothing helps.

I thought I got a good deal January 13, 2019, when I bought a 50’ Insignia from Best Buy in Secaucus, NJ. Boy was I wrong. If a cheap, affordable HD/Ultra HD-4K tv seems too good to be true you can bet your grandma’s best cookies it is too good to be true. Aside from the fact it’s not actually truly 4K, my tv began acting weird last night March 8, 2020. I’ve barely had this thing 14 months and it just went blank yesterday. I replaced the remote batteries which obviously had no effect. The tv jumps from a blank screen to the main menu as if someone’s laying on the remote. The tv doesn’t respond to commands when using the remote.

I bought my television in July 2019, and in February 2020 the remote stopped working. I called customer service to replace the remote and after 30 minutes on the phone, the rep says I should just order a new one online. Appalled at such poor service and extremely cheap quality product.

Stay away from the Insignia TVs. Mine caught on fire shortly after the warranty expired. Set off my smoke alarms and stained the wall and ceiling with black soot. My Insignia was made by Hisense. Look at the photos.

I recently bought a Toshiba TV Fire and it came or was able to load very Easily the Xfinity app. I bought the Insignia TV or a blind old man thinking it was gonna work the same as the Toshiba Fire TV. I can watch Xfinity on every device I own except for my new Insignia Smart Fire TV. I spent hours thinking I was downloading the app. I even was able to open it a couple of times in a round about way but it would not work. I am now told by Insignia that the problem is with Xfinity or Amazon But that doesn't make sense to me since I'm able to watch on every other device I own. I'm sorry I ever bought this Insignia Fire TV.

This TV was relatively cheap at Best Buy and my first experience with a Smart TV. I love the built in Roku. However, the TV is really inferior. It started freezing up and turning itself off or going back to the main screen. The sound was inconsistent. Yesterday I was trying to scan an update of channel selections and the TV went from finding 39 channels, to 27 with the next scan, to 9, then zero. So I lost all the stored channels and it will not scan any antenna channels. The Roku thing still works, the TV still works, but now I can't watch any antenna channels unless they are offered on the Roku channel menu and I go through the internet/wifi. It is such a frustrating piece of inferior technology.

I purchased both the 45 and 35 inch Insignia TVs from the Amherst, NY Best Buy location in June 2019. I'm hitting that 6-7 month mark where the TVs go to crap. The TVs constantly disconnect from the internet, making it impossible to stream anything (no point in having Hulu, Netflix, Amazon Prime, etc.) I'm lucky if the TV doesn't disconnect after 10 minutes. It isn't my internet provider, as my laptop and cell phones have had zero issues. It's just these cheapo Insignia TVs. For both TVs I'm out $450. To hell with Insignia and Best Buy.

Bought a 50 inch TV in June. 3 months later I have blobs and lines. Did the rescue lens via the Best Buy app and they cover it under warranty. Get a new Insignia. Same TV. 4 months later I come back from working out of town for 2 months, tv hasn't been touched or turned on during this time, and I have blobs and lines again. Called the warranty department and it looks like pressure points. Excuse me. I have not been home in 9 weeks and this is now the 2nd tv that has done this in 7 months. They sent a tech out and it was said to have been caused by a burn or something. Took tv back today and upgraded to a Samsung 8 series. Better reviews. Better warranty. And I will never shop for insignia again.

I bought my 52" insignia TV a year ago and it wasn't bad for what I paid for it but there are a few things that I don't like.

I chatted online and was asked to pay $5 to chat with a tech. There is a parental control on my tv that we can't get off. We tried factory reset with no result. We are adults and want to watch whatever we want. Will NEVER buy another Insignia tv.

This good idea to get gift card from you people and I do not know what to say here and what kind thing do you want me say now and nice tv to have in your home and yes I DID get tv as gift from my family.

The only thing about larger tv's that I do not like is that you have to purchase a sound bar. It might be a smart tv, but not smart sound. I own a 43" Insignia Roku 4k hd tv and absolutely love it except for the sound.

The picture has clarity; however, there are times when the sound goes out and it takes, sometimes a few minutes, for the sound to come back on. The built in Roku is a great asset and especially having a cable company that will stream through Roku so that you don't have to rent an extra box. So money saved. The cost was well worth the TV. I would recommend.

It is a basic tv. Not too many features to confuse you. It gets the job done. Nothing too fancy here, but so far reliable. Would recommend it to others for sure. Would consider this brand again, if I was in the market for a new tv.

I bought this last year to go in our guest room. I had barely had the TV in use less than 6 months and it blows a fuse internally (if I could add photos I would). No damage was done to it whatsoever, you can see it blew something inside the TV and the whole thing spiderwebbed, mind you zero evidence of negligence on my part. I contact Insignia directly and they tell me it is caused by "accidental" damage and they don't cover the issue. I had purchased an outside protection warranty w/ TV so I take it to Best Buy and get told the same thing. Now I am out almost $200 to a POS TV that doesn't last past 6 months when I own a Samsung Smart tv that's in my living room for almost a decade now and still works like a charm!! Do yourself a favor and spend a little bit more to get a quality TV along with quality service! Best Buy has lost a loyal customer of 20 years over this issue!!!

INSIGNIA Led TV, Mod: NS-32D20SNA14, screen size diag. 80cm /32". 2 HDMI inputs for home theater connection or a laptop, the sound is great. There is a 720p resolution, great with HD images, picture clarity & color fantastic. There are additional connections for PC, DVI, and a USB port. Would we buy another INSIGNIA, we sure would. :)

My daughter and I each bought the Insignia 32” model number ns32d311na15 a few years ago from Best Buy. Well the other night it quit working, had blue backlight but red light would only flicker. I unplugged it that night thinking will reset it the next day. The next day I plugged it back in then walked unto other room to grab laptop for Google search on how to do reset. I heard loud pop, my Shepherd ran into me with her alert ears looking at me. So I hustled to bedroom. By then smoke alarms are going off and white blue gray smoke coming from back of my tv. I pulled the plug from surge protector and carries it outside away from home. We will see what outcome is but so far Insignia only appears to be worried about whether I saw flames or not. Like as soon as I seen smoke I was going to wait to see if flames erupted?!

Not even 2 years, TV barely used starts showing vertical lines. Also using constantly WiFi with strong signal even if you turn off the TV. Looked around. There is no way to turn off the WiFi. I hope I got extra warranty for this brand.

Insignia 50" TV has 6" wide black band on right side of screen. Picture is thus reduced by 6" on right side. Just spent 35 minutes on the phone with Best Buy. On 17th day since new, Best Buy refuses to replace, until they can send a technician. Best Buy then advises that there are no technicians in my area. What now? NOT GOOD!!

Insignia 55” fire tv. I purchased this tv 3 months ago. The sound on the cable channels is fine until I get to commercials. Then the volume automatically goes as loud as it can go. I have emailed customer service and they just don’t get it. They keep telling me it is my cable box. I do not have cable tv, I stream my tv with DirectvNow. I have gone around in circle with their so-called “techs” and they cannot help me. I am stuck with this tv that is completely intolerable. I have to mute the tv during every commercial. Their customer service just doesn’t care. Their attitude is there is nothing they can do.

The video and sound quality are excellent. You just can't find this this kind of quality anywhere else for the low price. I have 2 smaller insignia TVs and bought have insignia for years and will continue to do so.

Very good value for the price. The installation was easy and it worked fine except I added a sound bar Because the TV speakers did not put out enough sound for the room that the TV is in. It Is easy to operate.

I bought this TV about 10 years ago. The sound was not as good as I expected, but as I got used to it, it doesn't bother me at all any more. I haven't had any problems out of this tv. I would definitely buy another one.

Excellent TV for the price. This TV also has the text to speech option which I can use a lot easier than other TVs, this is because I am blind. It also has a voice activated remote that can also be used. You can also set it up with the Amazon echo.

Very good quality TV for the price. I think one of the main TV companies makes this brand. Good picture but the only thing was the speakers are on the bottom, need a sound bar.

This tv is a piece of crap, we hardly have ever use it and after 3 years it went belly up. We called tech support and they said, "Too bad, only one year warranty." We have a Sony over 15 years old and it works fine with daily use.

Turned the TV on and usually, the TV has to be reprogrammed 2 or 3 times a night. To make this short on how I feel about this TV, I would rather look at my toilet hanging on the wall other than this TV!!!

I purchased this TV at Best Buy, and all seemed good until after 9 months of use. If you look at reviews on Best Buy website, you’d think this TV was a great value, but I’ve left a review several times on their site, only to notice it gone within a month. My problem, it will drop internet connection if you look at the darn thing cross-eyed! Several times a day I need to re-start the TV, and if you’re in the middle of watching something good, this will definitely cause you a bit of frustration! I contacted Best Buy, and of course for more money to diagnose the issue, the Geek, said it must be my internet connection!

Insignia Products are a pile of junk. I recommend that you do not buy these products. The Flex Tablets are very un-friendly and now the tablet does not work at all. When I turn in on, the only thing comes on is a dim light. It has very little memory, and it is very hard to operate. The battery does not last very long. You have to clear every time you use an app. The controls are very difficult to get to, in order to clear the tablet. I do recommend anyone from purchasing product. They do want to repair or fix it for me.

12/31/18: Well, Happy New Year to me! This 15 month old TV crapped out on me at 9:30 am today. I bought it on sale from Best Buy in San Luis Obispo, California. I'm having the exact same problem as experienced by another reviewer here. The TV now refuses to acknowledge or accept an internet connection & yet Wi-Fi is telling me it's connected, very strong signal, all systems go, etc, except for the TV, of course. I've had this problem before, and usually it's only with one channel, such as Hulu, and I usually just switch to another streaming channel and everything is fine. Sometimes I do have to unplug the TV and plug it back in and then everything is fine.

Wow, clearly Insignia TVs are garbage!! I just bought a 39" 1080 LED smart fire edition TV from Best Buy in 12/21/2018. So basically I haven't owned this TV for two weeks and already when I'm watching TV out of the blue there is a soft click and the TV will lose picture and sound and go black for no reason!! If I go back to home and run through the channels it shows picture again and has sound but it keeps going black (no sound either) every time I watch TV and it doesn't matter what station I'm watching, it happens constantly.

I bought the 32 inch tv ??? for my daughter in April this year. Within less than six months the tv stopped working. Took it to Best Buy Geek in September. They sent it to the manufacturer which supposedly should have been resolved but less then another two months it stopped working AGAIN. I called the manufacturer and they were both unprofessional and unhelpful. The box claims any defects will be immediately replaced but when I called they told me the manual says after three times then they will replace it. WHO WANTS TO HAVE THEIR TV FIXED THREE TIMES JUST TO FINALLY GET A REPLACEMENT. Disgusting company and disgusting service. Would not recommend. Stick with well known brands like Samsung or LG who actually care about customer satisfaction.

I have the Insignia 39 Class LED 1080p Smart HDTV Roku TV. It is the worst TV. It is not smart, it is stupid. It constantly can't read my Internet connection. So many times, the connection is fine, and it says it's not. It is by far the stupidest TV I have ever purchased. DO NOT PURCHASE THIS TV or anything like it. It is awful, absolutely awful.

The 38-39" Insignia Roku TV from Best Buy continually loses the Internet connection and is constantly loading, even though our other regular TV using Roku in another room works perfectly, and the Insignia Roku TV is in the same room with the router with high-speed (200) unlimited Internet service. All other equipment (2 computers, 2 wireless printers and VOIP phone system) in the same room work great. I would not recommend purchasing an Insignia Roku TV. It also eliminates the streaming service icon on the TV and has to be rebooted (unplug power) to get it back because it won't turn off. It's also really slow to load. So many problems... I'd like to throw it out the window. The best thing we did was to cut the cable and go with Roku on our regular TV. However, the Insignia Roku TV from Best Buy is definitely not worth the money. DON'T BUY ONE!!!

I purchased a 42 in Insignia Roku tv from Best But in Milwaukee Wisconsin 2 days ago for $300 after tax. I have been trying to set it up that long. I finally reached out to customer service only to be informed I have to pay $150 one time fee to activate this tv that I just bought and paid to have hung on my wall. The store opens in 20 minutes. I think will be returning this tv!

Worst TV ever (Insignia Roku tv 24 inch). It stopped connecting to the internet and I have had my TV for four years and it just stop connecting and then I see that my TV is discontinued so Don't pay TV from Insignia. It may work for a little while but then you are going to have to get a replacement so Insignia is not worth it. Anyone that says their TV works fine is lying and they had to get another TV so don't listen to them.

I bought the Insignia 50 inch 4K Ultra TV with Roku and barely got a year's use out of it before the backlight went on it. The customer support from the company was also disappointing. The Insignia support website is full of people complaining about this same issue with no response from Insignia, and I will not be buying any Insignia product again based on this experience.

In short: DO NOT buy this TV. It’s a so-so product, but customer service is horrible. It WILL stop working, and you could spend your money on a more reliable product. Bought the Insignia NS50 model May 2016, and after 2 weeks, it had to exchange because the TV would not turn on. The 2 year warranty from Best Buy was purchased, so we got a new one. Come June 2018, the TV goes on, but you cannot see anything on the screen but a grey dot. Called Insignia (Best Buy suggested asking them to extend the warranty) and the gist of their “customer service” is that they WILL NOT do anything after THEIR 1 year warranty. The rep then asked, “well it worked for 2 years, right? So what else do you want?” Insignia appreciates their customers so much, they even hang up on you.

This is a good tv for the price. This is the second tv I’ve had with Insignia and the first one just wore out. I would buy this brand for the third time.

23 inch Insignia Roku TV is the most horrible smart TV I ever purchased. The internet only stays in for five minutes. The ethernet cable is in the side of the TV to connect to internet and it still isn't connecting. So take it from me. I don't and I mean don't buy Roku Insignia TV. Not worth your money or you being angry over it. Just don't buy it.

When I bought this TV I felt I settled for what I could afford. It has a great picture, plenty of inputs, all the app options. This is a great TV. You won't be settling at all. You will be very happy with it.

My Insignia NS-22D420NA18 used to look great but now the LCD is failing. I loved the $120 value at Best Buy, but will never get it again. Going for HP next time, or something with a higher market point.

Great tv for the price. Have this brand in all rooms from main living to kitchen in multiple sizes. All have great picture. Sharp and sleek. Only negative is the sound could be a bit better. Also does not come larger than 65”. Would recommend to anyone especially if you don’t want to spend $2000 on a tv. Smallest starts at around $119 at Best Buy. 55” usually is $349.

This Insignia TV is a Best Buy brand and it used to be a great brand of TV. I have bought many in the past and all of them were excellent TV's. However since they changed them to include the Roku device they started to use a low end manufacturer to make their TV's and sell them with this cheap, very inconvenient Roku remote. Their brand lost all the quality and pizzaz it used to have.

Have a new 42". Mostly performs very well. The only problem I find is the sound can be at a good hearing level on one station and terrible on another. No matter how high I turn the volume up it doesn't seem to get any louder past a certain number. Otherwise it is great.

Just bought a 32" Insignia LED (not Smart TV) for my Samsung that dies after 3 years and am very pleased with the TV. It was super easy to set-up, and set up with my Xfinity remote in 2 seconds. The picture is very clear and sound is good (multiple adjustments available for both depending on preference). Overall great TV for only $199.

INSIGNIA TV NS-43 - Bought at Best Buy in Danbury, CT. TV is a total lemon. Best Buy will be charging for shipping and find it is indeed a lemon. Here are just the main problems. Ghosting and halos - 6 visible with direct cable hookup. Volume changes - Sometimes very low end, changes every time. Front power and wireless connection light flashing every 2 seconds. Playing USB movies volume almost un-hearable. Blue, yellow, magenta outlines around shading. TV is now 6 months old. I've been in contact with the Geeks during this time. No luck. Power turns on by itself.

Insignia TV 32 inch LED - I bought this TV a few years ago, and now the IR sensor is gone on the TV. Two remotes from them did not correct the problem. The menu for TV pops up in middle of screen so I can't see what is going on. It is so annoying. I have contacted both Insignia and Best Buy store and they have only said that I didn't get warranty and there's nothing they can do about it. Get it repaired. TV's should last longer than a 2-3 years.

We purchase our TV at Best Buy, and have been having problem with it since. After emailing Insignia (39 inch Roku Smart TV) three times they told us to take it to the Geek Squad and have it tested there, they had the same problem and shipped it out for repair, after asking for a replacement from Insignia they told us the warranty requires that we accept the repaired TV back, after only 3 weeks of ownership.

I contacted Insignia because, on April 2nd the broadcasters are relocating their Television transmitters. I will be forced to rescan. Having lost the whereabouts of my TV manual. I contacted Insignia for instructions, but even though they did respond, it was unhelpful. Scanning has always been problematical even with the manual. Insignia could have done more.

This was a really bad TV. It broke down before it was a year old so I replaced it. One day it just wouldn't turn on correctly, no picture on the screen but the TV would power up. The second time it happened not even 7 months later I just skipped getting the replacement and got something else. Reading the reviews on this thing was an eye opener. Someone from the company called it a "disposable TV"... I thought, "Wow that's really bad!"

I bought this tv for my son's room. 19 months later I am already searching for another tv for his room. The left side of the screen started turning blue and is getting progressively worse everyday. Of course, I’m out of the 12 month warranty and Best Buy, or Insignia will help in any way. I would NOT recommend INSIGNIA.

I bought this 4K 50 inch TV a couple years ago, thinking it was a good deal at the time. It worked fine until the warranty ran out. First one of the 4 HDMI inputs stopped working, so fine, I'll just use another one. Then the computer stopped recognizing the TV when booting up, fortunately I had a small LCD display I could hook up that would allow it to boot up. Then static started showing up on the screen when displaying certain darker colors. Then another HDMI input stopped working. Then just yesterday the third HDMI stopped working, so I decided it was time to kick this turkey to the curb and bought the same size in a Samsung. We have 2 Samsung TVs in the house and never had any problems with them, and an LG monitor that has never let me down. I regret trying Insignia and would only recommend them to my worst enemy.

I bought an audio receiver from Insignia a little while back, worst purchase I could have made. It has not worked properly from the get go and is always turning on and off (which, if you are a music lover you will understand, has ruined many moments of relaxation), and their customer service is absolutely terrible. Would not recommend to anyone.

Bought a 32" Insignia TV on sale for $99. Got it home and set it up. Took about 15 times of going into add/remove channels to remove the channels I did not want. The add/remove section would throw me out of it at random. Next when switching channels it took between 5-10 seconds for channel to come in. I thought it was the signal strength so I connected it to the cable source coming in the house. It did the same thing. I called support and they said to return it that it was defective.

Since I am older and can recall the days when things were made to last more than one year, I didn't expect a whole lot from this Insignia 24" LED TV. Suffice it to say my expectations were realistic: The TV truly represents the adage, "you get what you paid for." A short list of the problems: Audio could be better. Takes too long to turn on, switch channels, etc. etc. Unresponsive at times to "On," "Off" and "Mute." Distortion of images on screen. That annoying voice announcing that the TV is looking for a signal.

12/12/17 Received the tv (39" Roku SmartTV) from Best Buy in today's mail. The picture is poor per 1080P. It's inexpensive TV, however, you pay for what you get. It's going back tomorrow. Re-Installing Samsung 32" also 1080p - thought the 39" screen would be nice, however, I don't want to lower the picture quality for 6" larger screen. The other item I did not like about the Insignia is that I could not set it up without entering my CC.

We haven't had one problem with it, and it is on 24/7, and we bought it used. The screen quality is great as well. The only issue we've ever had with it was difficulty setting it up. Other than that we would definitely purchase another Insignia TV.

Purchased this 55" Insignia Roku tv 08/18/17. Unfortunately, I did not spring for the extended coverage. There have been numerous small issues, such as freezing up and randomly restarting. Now the picture is incredibly dark and the Geek Squad will charge a base of $200 ($100 to come out and $100 to diagnose). I wish I could give this tv 0 stars.

My husband purchased a 43" insignia 4k Roku TV on 9/13 from Best Buy for my birthday. Within 1 month the signal from the remote to the receiver on the TV stop working, I changed the batteries and it started working. Now on 11/6/2017 the signal from the remote to the TV is not working again. I changed the batteries and still nothing. I called Best Buy and they said we had purchased the extended warranty so bring the TV in and they will swap it for another one. However, if a receiver goes out on a TV that I have had less than 2 months, this is a manufacturer's defect and regardless to whether I bought an extended warranty or not the TV should be replaced.

My husband bought an Insignia NS 48D510NA17 (48in) from Best Buy. Believe me, it was a best buy at all. It's only 8 months old and has already stopped working. Was watching it and POOF, just went black and the red light started blinking. Tried all the reset things, found on the internet and none of them work. (Don't waste your time, if this happens to you.) Needless to say, Insignia is straight up... junk. Will be interesting to see what Best Buy says when we take it in. If it dies after 8 months, I don't want another one. I'll use my 8 yr old Emerson that still works like a champ, it's just not HD. (sad face) Hope Best buy keeps records because I can't find the receipt.

I purchased my 55" Insignia HD September, 2015 to replace an old 36" Dynex (which still works fine after 5 years). I spent less because Best Buy assured me it was their brand and they were able to sell it for less because of their volume. In addition, I was using it at second home so wouldn't be watching it more than a couple days per month.

Don't buy an Insignia television. We bought our 50" from Best Buy and the salesman convinced us that it was as good as Samsung. After having it for two years + 5 months (actually the problem started at least 2 months ago), the warranty ran out 5 months ago. The problem being that there are 7 lines going down the front of the screen. They are increasing as time goes on. We called Best Buy but they now tell us that the only thing they can do is send it back to the manufacturer ($35 charge) and then they will quote a cost to repair it. I don't think so!

I purchased a 39" Insignia TV on 1-12-16 from Best Buy. The TV started turning itself on and off all the time. I took the TV back to Best Buy for repair on 9-28-16, within the warranty timeframe. The TV is now doing the same thing again, turning on and off. I called Insignia and they said there was nothing they could do because I did not buy the extended warranty. Insignia is a HUGE rip off, I will never buy another Insignia product!

Purchased the tv 02/19/2016 40" Insignia DLED TV model #NS-40DONA16 at Best Buy. On August 8, 2017 the tv started shutting off. Today 8/13/17 started shutting off after 1 minutes, turned it back on turned right and keeps repeating. I spent $239.99 plus tax for a piece of trash. I will never buy another Insignia. I took it to a repair shop and was told the tv needed a new screen that would cost $200. It's not worth it to repair. Insignia just ripped you off. How many complaints do they have to get before something is done. Feeling Frustrated.

I started having problems with this flat screen TV soon after one year. It would not turn off so I would unplug and plug back in. Then, after my children used the Xbox, it would not change back to HDMI1. The TV is unusable while we stand and push the buttons over and over. It was very intermittent at first but after the third year the buttons would switch purpose. Really. Suddenly the volume would change to the bottom two buttons instead of the second and third button down. If someone accidentally hits the wrong button, it switches quick to AV and again, the TV is unusable. I just jumped in to say that if it starts having an issue, it's not you. Get it repaired before it is out of warranty! I would neither buy nor recommend this brand.

55 inch Insignia TV: Model # ns-55dr710na17, I bought this tv on 09/20/16. The tv started shutting down and starting back up on its own. I only have the factory warranty. I called Best Buy, they ordered a part sent to my house, they came to the house on 07/01/17. They replaced the motherboard, which didn’t help. They ordered a new motherboard and a power supply, installed it on 07/19/17. This tv worked fine for 30 minutes, then the same problem, except the back of the tv is warmer. I called the repairman and he said he would call his field supervisor. He said there is nothing else to change, so I figure defective parts. I’m waiting for a call from the Geek Squad if they are going to replace it, or what.

I just bought my son this tv (Model Insignia™ - 32 Class) from Best Buy, which seemed like a bargain at the time. Within 2 months I noticed a spider webbed typed screen crack on the tv. I didn't purchase the 2yr warranty because I felt it should last sometime and I can add it later. This tv has been worse than my Vizio buy years ago. It's so light, weight shipping should have been free. This is the worst purchase ever! They need to recall these immediately and recompensate customers. What a fraud!

I wish I could give Insignia a -10 star review. I bought a 49-inch Insignia TV for my mom back in December 2015 and within the last month and a half (starting May 2017) we continue to have problems with it either not turning on or when the red light flashes and is telling me it is turning on it decides to take 30 minutes to come on. I will NEVER BUY another Insignia TV or product EVER AGAIN in life and based on the other reviews it goes to show just how much of a piece of crap this product really is.

I purchased an Insignia television for $326.61 on Christmas Eve 2015 from best buy. I thought it was a good gift for my husband for the bedroom. I was totally wrong. It is garbage. I didn't realize it sooner because we are always watching television in the family room. Once my daughter moved back in and she started watching it and it kept shutting off for 10 seconds or more and then turns back on. I want a full refund for this trash.

Insignia 50 inch TV: I've had the tv for just under two years. Several months ago it would just freeze on certain channels. I could not change the channel or even turn the tv off. It would turn on and off by itself. I had to unplug it. When I googled it, it basically told me to delete the channels I was having problems with. I was paying for these major network channels and was not going to delete them. I did not buy an extended warranty because I have never had issues so soon on with a product. Terrible tv. I will never buy this product again.

The Insignia TV screen is big but the tv itself doesn't take up a lot of space. This brand of tv is high quality at a very reasonable price and doesn't have any unnecessary components or flashy designs. The most important part of the tv is all the different programs so you can get the absolute best from your tv.

I purchased the Insignia television Model # NS-480420NA16 from Best Buy, Knoxville, Tn in October, 2015. It worked well for 1-1/2 years. Recently when I turned it on, it came on flashed the Insignia logo, then turned off and repeated that pattern over and over, will not do anything else. I don't know if I can get this repaired for a decent price, but I will never buy Insignia again and I will never buy from Best Buy again. I have read several reviews from others relating the same problem. I wish I had read reviews from this site before I purchased this piece of junk.

I have my television set up as my computer monitor and use it daily all day and night, too. It's fantastic and has an extremely clear picture quality.

Compared to what I had in the past, I really enjoy this Insignia TV. Always a clear picture and have had no problems. Although my TV is only a 32", it fits nicely on my dresser in my bedroom. I have had a couple of satellite companies which allows able to hook up to my TV with no problems. Now I have an antenna and it still looks great.

I purchased a "bundle" from Gardner White furniture which included a 55" television. After only 2 years the picture went black. I trying calling Gardner White, they referred me to BEST BUY, who referred me to INSIGNIA, who referred me back to BEST BUY. Best Buy wants me to pay GEEK SQUAD 350.00 dollars to have TV repaired, which is NOT going to happen. Insignia is the home product of BEST BUY. This is a racket! This tv sucks, GARDNER WHITE sucks and so does BEST BUY! BEST BUY does not back their own product, they are promoting garbage.

The Insignia TV brand is one of the most underrated brands based on performance and value. The quality and value is by far worth the price. It is unfortunate that cable providers like Time Warner/Spectrum do not see the brand's value and, therefore do not see it as a viable contribution to their ROI. In other words, it is not a supported brand for their DVR configuration.

I've only had it for a few months, but so far pic and size are good. The sound is okay but only small speaker on one side of back of TV. Wish it had a front speaker.

This was my son's TV. It was the first TV of its kind I have ever used. I noticed, too, I was having problems hearing the TV and made an appointment for a hearing exam. After reading this, I canceled it. There isn't much detail I can give. I was watching the news just fine, went to the kitchen, came back with audio and no picture. Now I can't get it to turn off, even when I do on the remote and TV it still flickers on and off. I just unplug it. LOL. You all have been a great resource. Would this be a situation for a Class Action lawsuit?

I have purchased the Insignia tv from Best Buy and within the 3 months the tv started shuffling on its own. Have to unplug the tv and it will stop for a min then right back to shuffling. I would not recommend this brand for anyone to purchase. Very dissatisfied with this product.

Well for starters I'm surprised people are actually bashing a cheap tv. Old tube tv lasted longer but didn't have the quality. I bought a 19-inch tv in July of 2014 and recently bumped the cable outlet and broke it but it still works. I soldered it and wala - it's fine to this day. I bought a 24 inch 2 months ago and the quality in picture just wasn't there so I returned it for an LG which has a good pic btw if you people want a decent tv, but I'm still impressed with the older model working so long in my 5th wheel when it does get jostled around quite a bit. Insignia is a brand that has made me happy but I in turn only spent $99.00 at Best Buy. Good luck peoples and try LG if you're not satisfied with this brand. I'm sticking with my old 19 for now.

For the money, INSIGNIA is a great tv. Had it two years now and still doing great. Gives a clear picture, easy to program and bought at a good price. People call the new tvs "throw aways", but I expect a tv to last a while. I would buy another insignia.

Insignia stops working after a year. Do not buy the Insignia brand tv. I have owned their 50" LED TV for less than 2 years and it started shutting itself off out of nowhere about 4 months ago. For a while I was able to just turn it back on with remote, then that stopped working even and I would have to unplug / plug back in to get it on, now it is near impossible to turn on, I unplug, plug back in and the red light flashes a bit, the Insignia logo appears, then it goes to black screen and turns off again completely.

So one day I was just watching youtube playing games. When I go to my screen a quarter of the screen is glitched and I can't fix it. I try resetting my PC. That doesn't work either. Please help me. I don't know what to do. (And sorry for bad grammar).

Bought Best Buy's Insignia 37" LED HDTV Model # NS-37D20SNA14 on Black Monday after the Thanksgiving Day Weekend back in 2013. Worked fine for exactly three years from the month I originally bought it - not the best clear picture like the APEX HDTV I had that also had the SAME problem which was COMPLETE FAILURE of the LED picture. The indicator light comes on when remote pressed but no picture - screen all black, nothing, complete failure. I disconnected and waited for a couple of minutes thinking it would reset the TV, then re-plugged and nothing... same problem. Someone mentioned that Best Buy strikes major deals and orders thousands of a one specific TV model, way below cost and present them as special massive markdowns for the Thanksgiving Black Friday specials and Cyber Monday.

This is a display unit for pictures on a USB stick. We paid over $65 year and half ago. Damn thing won't read the UB anymore. I call the "customer support" - their solution is to turn it off and on! Duh! Asked to speak with the manager. He says that the product warranty is only for 6 months and these things happen! This is atrocious. Something that costs so much to do so little can't last even a couple of years. This INSIGNIA - as I research is a junk company. Best Buy is affiliated with it! DON'T BUY ANYTHING THAT HAS "INSIGNIA" on it

Bought a 60 inch Insignia tv. Junk is what they are. If I didn't have to give them one star to get this to post. There wouldn't even be one star there. Bought at best buy in Davenport, Iowa. I did not get remote when television ear brought and hung on wall by their staff. I paid extra for that. And they brought wrong remote. Said they would return with other remote and never did. When I called they didn't know what I was talking about and they didn't have my remote. Yep never again will I shop there.

Got my son 3 things from this maker and all 3 died from DVD players to a TV to another DVD player. All trash... TV lasted 2 months. DVDs lasted one week and the other a month... Got money back for the second and got a Sony DVD player and then I got money back from the TV and bought a 42 inch VIZIO TV - much better. Will never buy anything again from this company. All cheap garbage.

When using HDMI input #1, the manual says you can use the audio input if your PC doesn't carry audio through the HDMI cable. It doesn't work, there is no audio. When tuning in a weak over the air station and it becomes took weak to receive, the TV permanently deletes that channel. There have been times where the TV rebooted itself while this was happening. You can't get it back without a full rescan of all the channels. With antenna stations, the favorites function does not work. It randomly deletes stations from its list, and sometimes that random deletion is extended to the tuned channels so they disappear. It basically corrupts the channel database. There have been times where the TV rebooted itself while this was happening, and one time where it even froze up and I had to unplug it to reset it. The only way to correct it is to do a full rescan of all the channels.

I bought the Insignia 4K TV, (model number NS-55DR710NA17UHD) on July 7, 2016. The screen blacked out, only putting out sound, "4 MONTHS LATER" on Nov. 6, 2016. The TV is still under warranty so I called customer service and got a repair appointment for "four" days later. However, the appointment time is between 8am and 12am, that's a "4 hour window" to just sit and wait, and wait, and wait and wait. OR, you can do like I am doing, think about the $100 you are losing from your time off from work, Google this Insignia Sadness, read the "EXACT SAME" horrible experiences others are having with this Insignia Insanity, look at your receipt and see how much money you wasted on this Insignia Sucks, and use your wait time wisely by WRITE A REVIEW!!!!

I purchased a Insignia 40 in TV last September. The past few months it works for 2 hours then shuts off for 20 min. I called Customer Service. They told me that I had 55 days after the 1 year warranty and they were going to send me an e-mail about this (after giving them my e-mail address 7x). Called the next day. Different rep. They had no info about me calling them. Had to submit info again at which time they told me that I was misinformed about the 55 days. It was 45 days and it was too late. So we all work very hard for our money and we are now buying TVs, paying good money, that last ONLY a little of 1 year. I will NEVER, EVER BUY AN INSIGNIA PRODUCT AGAIN. It a piece and the people that rep their company have no idea what the heck they are doing. I would never recommend this product to anyone.

As soon as we got the Insignia TV it started flickering. At first it was just a little bit. However, it progressively became worse and now there is nothing on the screen. This was the worst TV I have ever had and I don't recommend it to anyone.

The TV doesn't work out the box. It's completely brand new and it doesn't work at all. No lights or anything. Now they are asking me to ship it back to them so now I have to pay shipping? Even though my shipping was free so I'm not happy. Hopefully I can just return in store.

I bought Insignia TV 26" that has DVD player, then DVD player failed to function within two months. Although the paperwork indicates one year guarantee, the company crew were not interested to fix the failure. Because I don't have time to prosecute them, gave up the issue. After two years the screen went to dark. After this I'll not buy any Insignia product and also I don't recommend to anyone to buy Insignia TV. Even though the price is low, it cost you additional money after one year. The company don't respect the guarantee issue practically.

I've only had my 40" 1080p HD Insignia for 2 months... already having sound issues. Volume is set at 70 right now and you can barely hear it. In order to get it looked at, I have to drive to the nearest Best Buy, which is 3 hrs away. Not too impressed. The tech guys I called were pretty much useless.

I bought an Insignia TV for a friend. After a couple months, the remote would no longer control the TV. I wanted to take it back to the store, but my friend didn't want me to bother, since we are both elderly and the TV is heavy. Instead, he hooked the new TV up to his old analog converter box. Then he used the remote for the converter to control the tv. That worked okay. If anyone has had problems with turning on their Insignia, perhaps they could try that. I had bought a different brand low-cost set at the same time for myself, and it has been working fine.

I have a 60 inch. The picture quality is horrible. It says that it's 1080p 60hz but I call bs. It extremely pixelated and fuzzier than any tv ever. My old box Sony tv had much better picture quality and this thing drains a lot of power and the remote has bad signals. Just stick with the name brands like Sony and Panasonic.

February 2015 I purchased an Insignia 42 Television (NS-42D51ONA15) from Best Buy. I based my decision on price and the ratings on Best Buy's website. (4.5 out of 5 stars!) About 15 months later my TV won't even start!!! I did not buy an extended warranty but don't you expect a television to last longer than 15 months!? You would think a company would want a customer to be satisfied, spread positive feedback, and return. However this does not appear to be the case. So I called both Insignia customer service and Best Buy customer service. Both of them would not offer a financial incentive to resolve this issue nor would they attempt to repair or replace the product.

Lost the power cord less than 9 months after purchase. Went to Best Buy (who are useless), and they stated "buy from Amazon", called Insignia who stated "we don't carry that anymore, but can get you one from a 3rd party vendor but it will take 30-90 days". What kind of company has no power cords for their TVs? I will not purchase from Best Buy or Insignia again!!! Do not recommend their TV to anyone!!!

We purchased a brand new from the manufacturer 50" Insignia 4K LED Smart TV on 6/15/16. When we got it home and took it out of the box, the screen was literally broken in half. We went back to where we purchased it at the next day to get another one. Same model tv we exchanged for on 6/16/16... Worked great all the way through 6/21/16. On 6/22/16 we went to watch tv and nothing. It would not turn on with the remote or with the on button on the side of the television. A repair man came out on 6/23/16 and told us just to exchange the television again because the motherboard had fried. My opinion, I will never buy an Insignia product ever again.

Purchased a 55 inch Insignia only 2 years old TV just cut off out of nowhere. Why there isn't a recall on these faulty TVs is beyond my understanding. The company itself takes zero responsibility for their defective product as they clearly have been notified of this problem. Will never buy the Insignia brand again.

It has started shutting down on its own. After reading many pages on Best Buy website I realized they have shut down the thread. They are aware of the issue and apparently will not offer a remedy for the problem. It occurs in many of their TVs. There was over 2000 complaints on my model alone. The most interesting response from Insignia was to put a fan under the TV to keep it cool while you watched it.

We bought a 55" television to use to run an hour of videos at our church. After less than two years, it died. Naturally, that is not covered without an extended warranty which we did not have.

I purchased a used Insignia TV model NS - 39D40SNA14 from this guy in Edmonton Canada about 6 months ago and I like it. I like the color, I like the TV except the speakers could be improved a little. When I turn the volume to really low like 3 and when I turn it to about 33 there's little difference in sound. So in my book the speakers could be better but, as of today April 11, 2016, my Insignia TV still works and I been having it turned on for almost all day and it works.

I will not suggest buying this brand to anyone. I've only had this TV for 15 months and it is already dead. I have 4 other LED TVs in my home (Phillips, LG) and I have had my them all for over 3 years and they still work. One of them, a Phillips TV, is 10 years old. The newest TV, the Insignia, is already dead. Won't power on at all. I will never purchase this brand again.

We've had the TV for over 2 years, and suddenly we started getting constant SAP narration for the visually impaired during some shows. It absolutely ruins the show. I have looked through every manual and researched online. I'm not alone. There were at least 150 other people who were having the same problem, and nothing the tech support people tell you to do works. Most of the features they told me to go to don't exist, and others have found the same thing. It has been a good TV for 2 years, but this is intolerable. If Insignia techs can't figure out how to fix this for hundreds of people, they shouldn't be selling the TVs.

Do not waste your money on an Insignia TV. Mine died after only 14 months of use. I have read that a lot of people have had similar problems with Insignia.

Insignia Flat screen TV just stopped working. Not even 2 years old.

I have been reading reviews about Insignia. I'm in the market for a larger TV. My Sony Bravia's picture has gone bad. I bought it in 2009 so I guess that is normal. The thing is, I also bought a smaller Insignia TV -- all are flat screens by the way -- and it is still working perfectly. I guess I am just surprised by all the bad reviews. I was really thinking of getting another Insignia. A conundrum and a concern.

I have a NS-24D510NA15, 24" Insignia TV. Four days after warranty ended, the TV just died. Nothing, no audio, no video. I have been talking with Insignia for a couple of weeks without any satisfaction. Every single person you talk to when you call Insignia seems to give you a different story. They originally told me that there would be no problem in exchanging the TV, then told me otherwise. Finally after a couple of weeks, the manager at Insignia told me that the customer service agent should not have told me they would replace the TV, and we are out of luck, SORRY. I have heard a lot of different stories, from a lot of different customer service agents at Insignia over the last few weeks. Every time, they tell you something different.

32" TV would go black at random times. At other times the sound would become full of static. TV wasn't even 1 yr old. Scrapped it and purchased a Sharp.

We wanted a basic flat screen, best picture without a lot of features. Best Buy's house brand was out choice for a 40" and 34". We have a Vizio sound bar. The only down side is the TV could use another USB.

We recently bought our Insignia TV to replace a smaller screen, older TV that was in our RV when we purchased it 4 months ago. It fit perfectly in the space provided for a TV in our RV. The picture is excellent as is the sound quality and features. It also has the Roku TV remote which allows several options like Netflix, Sling, etc. Overall, I would definitely recommend this brand of TV to others. It comes in various screen sizes and the value is excellent. We are very pleased with our purchase.

Purchased an Insignia TV from Best Buy on the salesperson's recommendation. Since then, have purchased two more. They're very reliable and have an excellent picture and sound.

I purchased a 48" Insignia LED TV about 18 months ago and it has performed well. It is the "house brand" of Best Buy and I would have to rate them very good in terms of picture quality, sound and quality the low-cost leader. I have multiple Insignia model TVs in varying sizes (both LCD and LED) and all performing exceptionally well. I would recommend this brand for quality and price.

The only thing I dislike about the TV is that once you turn it on, it come on but it shuts off for about 5 seconds and then it's on for your viewing. Not sure why, but it does it every time when you first turn it on to watch.

When I purchased my 46" Insignia LED TV it was at a sale price. I have no issues with its performance whatsoever. It has and does serve me well. I originally paired my LED flat screen with a Sony Blu-ray player. I quite shocked at how overly crisp and clear certain Blu-ray movies were (i.e., The Lord of the Rings). In fact the intense picture clarity was in my opinion way too revealing. Call me nostalgic but some movies need to be less intense visually than others, allowing the viewers imagination to better relate.

I have bought TV in 2014 in Future store. TV was made August 2013. I have bought it for my second apartment so tv didn't got much use. 2 months ago I start tv it was working good in the morning. Afternoon after we came home TV didn't have picture just sound and few minutes no sound no picture. After reading so many reviews with same problems maybe we should start suing the manufacture for defective parts.

When I hit the channel button to 45.1, my screen went black and TV started turning on and off non-stop. Unplugged and plugged back in but still had the same problem. Son told me to remove co-ax cables and HDMI cables. Clicked the Menu button on my remote and went to channels. Deleted all channel 45's that I was receiving through an antenna and it worked! TV now operational again. Called repair shop and they told us $250 to fix. Try this first. Thought we were goners. Thanks to Matt **!

Bought approximately 6 months ago. Today, left home with TV working fine, came back 3 hrs. later to turn on and have no picture. Have sound only and no little green at bottom like usual. From everything I'm reading this is a common occurrence and has no fix. About $400 down the drain. Wow!

Sales could not find user manual - said I could "download from internet". OK? Now I can't find anywhere on internet for instructions - trying to get Air TV from local station. Not working from indoor antenna that worked great on old Sharp TV. Remote works OK but was a challenge to understand.

This TV is a piece of garbage. Had it about a year and the TV makes a loud noise when we play a dvd that you can't even watch the TV. I called customer service and the company is garbage too. They don't stand by their products. They won't do anything to fix the situation. Do yourself a favor and buy another brand TV because in my opinion a TV should last a lot longer than a year. Extremely disappointed.

All I know is it was under three hundred dollars and is a 35" (I think) flat screen. It is black and sits on a small stand with just enough room to put my DVD/Blu Ray player under. Color and pixels are great and when I turn it on, it works!

Insignia TV's are generally great quality. The one I have is a 42 inch LED model that has a great picture. The only thing I don't like is that I wish it had a separate composite input for the older game consoles. As it is now I have to share with the single component video input, where the older Insignia TV I had before had separate ports.

We bought this tv for my grandmother for Christmas. Being older she hardly watches the tv. While visiting we turned on the tv and it had half picture and half lines. After reading all of the difficulties that other reviewers were having, we'll just buy another brand tv.

This is a 42" screen and it will search for channels so that you can flip to the next available channel for easy surfing. I would prefer that the channels that are duplicated in analog and digital signal would be only listed once but that can be corrected with manual efforts.

Since my bad experience with my Westinghouse TV, I have been afraid to purchase another. I am in desperate need of at least a smart TV now. I cancelled TV satellite but have Netflix on my phone and would love to watch movie from a TV instead! Ok back to Insignia. I got a small TV from Dr Phil show as a gift. It's nice but so tiny and the stereo sound doesn't work on it so it sounds terrible and it's only like 18" so it's not really a TV to watch anything good from. So with these two bad experiences with flat panel TVs and a limited budget I have to be careful what I buy next. I'm in the market now.

We have several televisions in our home which consist of various brand names. I chose to use the Insignia for this survey for a few reasons: the Insignia is our only flat screen. It is our favorite, it was used as our PC monitor when we had a desktop. It worked wonderful as a monitor. It had a great picture when using YouTube. It has a great picture and sound for use with a DVD or TV. It sounds pretty good even when playing a CD thru the DVD player (although it did not come with the factory remote. I purchased it as used. Only spending $40 I knew it was a good buy because my parents had purchased one of the same, although new & with a remote costing $200), with having the opportunity of previously experiencing the use of my parents Insignia I instantly felt it would be a good purchase.

Cheap TV. Have read other complaints like mine, sound but no picture, works less than 2 years, etc. I have other brands in household that have traveled across country during moves and still work. This TV didn't even make 25 miles. Never purchase this brand again and as much as I have purchased at Best Buy will not shop there first, our local store in Jefferson City, MO is understaffed with sales reps who need more training and customer service etiquette. You can find out more on YouTube or online than going to the store.

Would suggest better speakers, probably facing forward. Sound fluctuates. Otherwise have no problems with these sets. Actually have 2, both 32". Satisfied so far. Older one 4 years old, other little over 3.

Purchased Insignia model NS-46E481A13 from Best Buy. 2 1/2 years later power board fried. Part #161522 apparently no longer manufactured. Was told by Insignia Rep on phone that they are looking to aftermarket providers like pawn shops for parts. Seriously? Less than 3 years after selling a product there are no repair parts available? I'm done with Insignia and Best Buy.

Insignia is a great buy, at a fraction of the price. The features, the screen, the technology, and support for external devices are superb. However when trying to connect to the cable jack, or HD antenna, the scan features find 0 channels. My old 20 year TV would pick up about 20 channels, but the Insignia had some issues tuning. I called customer support, who asked that I return it to the place of purchase, who then asked me to call customer support... etc etc etc. A very circular roundabout way of saying "too bad"... I pretty much just use it for music and the occasional dvd. Make sure this works in store first. Make them do a full extensive test.

This is my second Insignia HDTV. The previous was a tube TV (1080i), but I sold it because it weighed over 100 pounds, which I then bought my flat panel 32-inch 720p; this was in 2008. The difference between 1080 and 720 is totally noticeable. However, the TV has worked almost perfectly, with only the occasional issue where you turn the TV on, the LED blink red then shuts off; you just have to turn it back on, so it's not a big deal. The inputs are fantastic, as there are two RCA inputs, 1 composite set, and 4 HDMI ports.

39" tv ns-39e400na14 - I bought a Insignia TV about 2 years ago. The TV now has sound and no picture. I've been on the phone with Best Buy, Insignia, Geek Squad and their parts department all day and have gotten nowhere. They keep tell me to call the other one and all they say is that the TV had a 1 yr. war. This is BS. They can't even get the part I need. I can hear my TV but can't see it and THEY ARE TELLING TO BUY A NEW TV. This is the worst company don't ever buy this brand!!!

My TV is 32" Insignia which is sold by Best Buy. BEST buy in-house brand. When I was doing online comparison it was between this brand, Phillips, RCA and Vizio. Tied down to top two between Insignia and Vizio and I chose Insignia only because the Vizio only had 2 on the shelf while the Insignia had multiple. So I didn't want to take the chance of the Vizio being a possible returned product. The Insignia TV model is NS-32D312NA15. The picture quality is great. I currently use over the air broadcast (rabbit ears antenna) and I get about 8 channels, 2 of which are in HD quality. The scanning/search of the channels take about a minute or 2, which is not bad. The sound is not loud but I think this is a commonality of all LED TVs so I will buy a sound theatre.

My tv is an 44 inch flat screen (I think that's the size) & it is an Insignia purchased at Best Buy about 6 years ago, and it has been a decent tv but it has screen burn on it which I had no idea happens to newer TVs. It's now permanently burned with past images/lines that really interfere with watching anything on it. It was pretty expensive at the time, one of those "save up/use tax returns" to be able to buy and I wish I'd been made aware that was possible to happen... Basically a cable channel was left on overnight and the screen froze where it was and it burned the image, forever, into the tv screen.

It's brand new, only 3 days old. It looks like it will be a good set, however, DirecTV sent out a tech who didn't know what he was doing and things didn't get hooked up. I'll now have to wait another 10+ days for another tech to come out and hopefully fix it the right way.

We bought a small TV for the kitchen at Best Buy. When we had it hooked up it had lines up and down the screen blue etc. We took it back and got a new one. The new one worked for about three weeks, now the lines are coming back. Needless to say we will never buy another TV from this company or shop at Best Buy.

I have had my TV for about 6 years. If I cut the TV off I have to reset everything when I turn it back on. I guess it has something to do with the memory. Does anyone else have this problem? All I have is rabbit ears. No cable or satellite. Too expensive.

Our Insignia 37" TV is 2 yrs old. The TV turned on and has sound but the screen is black. Seems like a exceedingly common issues with these TVs, like they are designed to fail. Insignia requires $150 service Just to run diagnostics. Unreal!

I am having the same problem as everyone else. TV is just out of warranted and no picture or sound. This TV is in our shore home. Gets used on weekends. Gets unplugged when not in use as per manual recommendations and still failed in such a short period of time. Geek squad and Insignia no help. Best Buy had the nerve to offer me a 10% discount on a replacement as if I'd buy another one. Filing a complaint with ConsumerAffairs. I expected better of Best Buy. I have TV's from Wal-Mart that are better quality.

My sister bought this for as a gift as have injury & low income and within a 3 months, part of the picture was missing. I hoped they would fix it as nearly $200 on sale. Yet say if anything leaned on, will break inside, and cracked *inner*not covered, or will charge $285 to fix - more than paid? The sound & picture quality not that great, yet will not exchange or fix. Best Buy will just grab your $ then don't want to know if it goes wrong, unfair & as usual. Stick to known brands, I would never buy any of their products again.

This TV is only about 14 months old... about 8 months after I bought it, the picture started getting lines across it, audio broken etc. I phoned them and they told me to unplug and replug it in... that was a temporary fix and the problem continued so I continued to unplug and replug it in. Lately it has become impossible to deal with the picture will suddenly have broken lines; impossible to make out the screen; now the audio is breaking up all the time and the t.v. shuts off by itself. Totally fed up. It's going in the garbage.

I have a 39" Insignia TV model # NS-39E340A13. This tv is only a couple years old, bought by my family. I had the same issues most people have with no picture, but still have sound. Well, I found the replacement boards online, main, power supply, t-con, and led driver. Reasonable prices for these components. I had no luck replacing the main and power supply boards, as well as the led driver. Still the same issues. So I messed around with the led driver board and found it was drawing so much power, the resistors on the power supply were getting extremely hot, then the screen would go dark. What I did was took the four screws off that, mount the led driver board to the chassis.

6 month old - Volume not working, called customer service... issue resolved after calling back. The second phone call is necessary and I am happy today. Fingers crossed!!!

I purchased an Insignia TV through Best Buy. I didn't have a stand to put it on so I never opened the box until two weeks later after purchasing the stand I wanted. I opened the box and turned it on, it was so dark, you could not see ANY dark scenes. I called Best Buy who sent me to Geek Squad and they sent someone out who said nothing was wrong. I complained and someone else came out and found a problem. They ordered parts. I complained why I have to get parts for a brand new just replace it. They would not because I was told they could only replace a TV within 14 days. I never knew this as I never had a TV go out this fast. The parts came in and the geek squad installed it and it showed a little lighter but not much. I was stuck with a TV that is not worth Insignia even selling.

Bought 50 inch Insignia and after 13 months screen starts going black but sound stays on. After much time wasted calling future shop and Insignia I get the same answer "sorry but not under warranty". So I took it to the store and had to cause a scene before they would replace it. This was in New Brunswick and have since moved to B.C. and now 14 months later since the replacement, same issue with this one. I suggest everyone with these pieces of junk, "drop" them off outside the doors of the closest store with a note saying "please look after your own garbage..."

I had my tv for like 2 years now and now it keeps cutting off when I'm watching tv.

This Insignia 48" TV came with my Brand New Winnebago Motorhome. It works OK picking up AIR HD channels but does not receive Campground Cable channels well, missing some of the available channels all together and showing analog for the few that it gets. And those are extremely grainy and unwatchable. I called the Insignia customer support for advice. I talked with ** who told that it was a bad connection somewhere in the cable delivery system. Additionally, he told that I had no warranty because it is considered a 'gift' and that Winnebago was the original purchaser not me. I asked for a user manual as none came with it. He told me to download it from the internet and print it out, that Insignia/Best Buy was a 'Green' company.

TV randomly goes off & on & freezes. When you bring it to store, they plug it in & it works but they put it on cable or a movie. My 80-year old parents only have an antenna on the roof. They have two tv, one from hhgregg works fine, the Insignia has trouble. Store will not send it back. Only had 5 months old, took home, one month later, same thing happened. What to do? Please help!!!

As you may notice from my e-mail address I'm in the business of installing and setting up home theaters. I personally own a Insignia and have had plenty of opportunities to replace it, but other than the screen heat it does everything I need to do perfectly and interfaces with everything but WiFi.

I was having problems with the Netflix app on my 42" Insignia smart TV, so I took the tech's recommendation and reset it according to instructions. Now it won't reconnect to the internet, even though it sees both the 2.4 and 5G signals from my router and claims it is connected with an excellent signal. I can also see the TV on the router's "attached devices" list. The sad part is that apparently Insignia has a bad habit of removing information on discontinued products, instead of moving it to an archive area, as manufacturers of computer hardware do. It would help if I could find information regarding the firmware version. Since I do know quite a bit about computers, I think I can handle flashing the ROM.

After reading the comments I guess I should feel lucky that my Insignia TV lasted all 5 years that it has. The first time the screen started 'screaming' (literally) and turned into subdued bands of color (no picture) in the middle of the night, when the TV wasn't even on, I thought it quite odd at best. It did that periodically for last 3 years before dying completely. I'll never go near another Insignia product.

I won this 55" Insignia at a work golf outing. Brought it home, put it in the den and enjoyed maybe 8 months of it, when the HDMI port went bad on it. Called Geek Squad because it's a Best Buy product and I had to pay for them just to come out and look at it. $85.00. I grudgingly accept this because I didn't pay anything for the television, bid deal right? Not!!! Technician comes out after five minutes, he surmises that it's a faulty HDMI port. Says he has to order the part and when it comes in he or someone from Geek Squad will come out to install it.

I got a insignia 46" tv. Had it less than 1 month and now won’t turn on.. It was working great when I got it then started having problems where it turns on fine and then another time I try to turn on it won’t. I tried to replace cord thinking might be bad. Nope same thing. This thing is complete garbage!! NO wonder I found it free on street. I can see why now and now I'm without tv until I can find or buy a new one. STAY FAR AWAY FROM THIS BRAND!!

I bought an Insignia TV from Best Buy. Simple set up -- only a one-sheet list of directions. Did not work. Called the customer service and spent 20 minutes with them taking me through a huge list of troubleshooting. They were patient and my TV is set up but there was NO information anywhere that would have told anyone that all these steps had to be taken. Hats off to customer service and a brickbat goes to this company for the lack of instruction included.

What can I do? My tv is blank, everything works but no picture. Can you help me?

Only had tv 5 months & the sound has went out. We have tried everything. Called the company & they were no help at all. We will not be ever buying any more of their products..

I bought a Insigna 55 inch TV from Best Buy. Haven't had it very long and it goes off to a blue screen and comes back on a few minutes later. I'm retired and can't really afford to have it fixed if that's possible. I can't believe that Best Buy would sell a product that they know is going to go out. If they don't care about their customers no more than that then I and all the friends I know will never shop at Best Buy again or never ever buy anything from Insigna again.

I bought a digital tv converter about 6 months ago but didn't use it until a month ago. It lasted one week. I took it back to Best Buy and they exchanged it. The second one lasted two weeks and now the third one is going back for credit. It turns off for no reason at all. I never know what the remote is going to do. I may try to change the channel and it ends up turning it off or giving me a different channel than I requested. I just want to know how you're correcting the problem but, I know I will never hear from you.

My 37-inch LED display went out after 14 months. Insignia said there is nothing that they can do. Brand new TV goes out after 14 months!! What kind of product are they making?

My tv along with a whole lot of other insignia owners tv's began randomly shutting off after 1yr of ownership. The tv is now out of warranty! I would understand not helping one customer for a random problem but this is a mass problem. The insignia tech forum locked a thread because they were getting too many complaints! The tech suggested putting a fan by the tv to keep it cool... sounds like a great fix to me!

Insignia NS-46E440NA14 - From the day we bought this television from Best Buy in Citrus Heights, CA we've experienced only 1 issue, when turning it on there'd only be sound and no picture. So I followed the troubleshooting guide provided by Insignia and after powering down and powering back up it worked fine. That is until last month, I was watching the TV and left the room for a minute. Came back and had no picture only sound. After trying the restart method I was shocked the picture didn't come back... Ever again.

I was watching the TV which was playing fine... All of a sudden, it started making a hissing sound and started smoking. I immediately unplugged it.

Called to speak to manager re the problems I was having with the TV. The TV would have power going to it as the indicator light would be on but the screen would not turn on. Besides that, it would shut off on its own randomly and I would have to press the power button 5-6 times before it would turn on IF it would turn on. It was already sent for repair once, it took 5 weeks to get back then it broke again (same issue) and they wanted to send away again to repair. I was not pleased with this as they attempted the first time to fix it and the day after I got it back the same thing happened. Now they wanted to send it out again! I spoke with an agent and requested to speak to manager, I waited 20 minutes to speak to a manager and was put on the phone with **.

I bought an Insignia TV online future shop and 9 months in it started not working (screen goes black but movie sound still on). I had to move and contacting them was my last priority. So I recently contacted them asking if they could fix the TV or replace it as it is an internal problem. They said I would have to pay... I already paid for a TV in hopes that it would work properly. Then they ignored my other emails. So unprofessional. Mind you I've now had the TV for a year and 2 months. DON'T BUY INSIGNIA. I would go with Sony or Samsung if I could re do it.