Insignia TV Reviews

Horrible. Once you plug in headphones the tv will never work again. The ads come on every 5 mins even if you are playing solitaire. The sound doesn’t work. The adjustments are greyed out so you can’t change anything. Tech support are stupid beyond belief.

Let’s keep it simple. Insignia TV from Best Buy is junk. I do not care how many high ratings Best Buy has, don’t believe it. This junk just turns off by itself several times a day. Screen goes dark. Nothing. More ** crap flooding the market!

I bought the 50inch smart tv and it hasn’t even been four years and the tv screen is dark and flashing. After a reset the issue is still there. I definitely wouldn’t suggest this tv at all. When you're on a fixed income I went with this tv and I regret! I bought it from BestBuy for a Black Friday sale in November 2021. It’s now March 2025 and it’s done. I had nothing else plugged in except a DVD player and live alone the tv should’ve lasted longer. Don’t buy this tv. Not worth it at all.

Bought 1yr ago, everything was fine, then it would turn itself on and off. Now it has a buffer problem, signal is always trying to keep up, hesitation, drives me nuts. Constant remote failure, not batteries.

I'd had good experiences with Insignia up until now, but now one of my three 43" 4k Insignia Fire TVs won't power on anymore after only 15 months. Does anyone know if there's a way, and how to do it, to reset it to factory without being able to get into the interface and settings to reset it?

This TV is just terrible. I will never buy one again if you pause it and walk away for 10 minutes. It shuts off automatically. It takes forever to load. The remote is slow to respond. There's no way to adjust the time before it shuts off. It's just absolutely awful.

I purchased Insignia 40 inch TV 04/2023 from Best Buy, I have turned on my TV to sound no picture twice. The first time was 6 months after purchase, the second time was 14 months after purchase, when Factory Reset stops working I will purchase another TV and not Insignia. I have to do a Factory Reset twice. I can go to different apps to watch a show and once I push play all I will get is sound and no picture.

I don't really watch tv but sometimes I want something bigger than my 13" laptop to watch stuff like Netflix or Prime Video. I bought a 32" Insignia smart tv (2022 model) from Amazon for $80 and it's surprisingly good bang for your buck if you only need something cheap for occasional using but still want a modern smart tv system inside. Despite the screen being small and low-resolution, the picture quality is actually very decent with good contrast and colors. Sound quality is okay for movies and series. The remote with voice control works just fine. Just don't even try streaming games on it, it's gonna be a blurry and laggy mess. Don't expect too much from Insignia tv's, you're buying a low-end product after all but my experience with it is good. If you are a picky customer, look for other brands that are going to be at least twice as expensive, they'll give you a better experience.

I bought a 50 inch insignia TV from Best Buy in April 2023. Today is November 19 and I have a black screen. I called customer support and we did go through some procedures but it didn’t fix my television so now I am out of a TV that I’ve had for 19 months. I have a Samsung that is over 15 years old. Never again will I buy this TV.

I very had 2 32 inch Insignia fire TVs, one went totally black and stayed that way so I got another one on warranty. This one has a mind of its own, it shuts off and resets or doesn't come on, it has a crap volume, it freezes picture or just sound and frozen screen, it won't respond to the remotes commands. It's the worst piece of junk. I will never buy them again, stay clear of them, they are trash.... Thanks, Insignia for years of aggravation!!!

This is by far the worst TV I've ever purchased. The remote never works. I have to change out batteries often & they're Duracell batteries, not cheap ones. The TV also shuts off if I'm away from it for 20-30 minutes. I've always used Samsung or Sharp or Sony TVs. Now I know why. I would not recommend this to anyone. Although it was cheaper it has too many issues & I'd rather pay more for something that stays turned on & doesn't eat up batteries weekly.

Worst TV I have ever owned. The brand owner, Best Buy, doesn't honor the 1-year warranty. TV stopped functioning after 6 months (unable to stay connected to Wi-Fi, randomly resets, freezes, remote stops working, etc.) which are apparently common issues for the Insignia brand. I'll never buy another Insignia, nor will I purchase anything from Best Buy. Horrible product but the poor customer service was the icing on the cake.

Don't waste your money; shuts off whenever it wants; won't stay on channels; remote hardly works; done the batteries/reset, powered up/down, nothing at all works. I'd get something else if could afford it...

I bought a 55" Insignia Fire TV in June, 2022. It lasted 14 months and the screen went out...started displaying plaids, lines without a hint of a picture. What I thought was inexpensive proved to be expensive, cheap junk. A whole year old new television destined for the landfill. No more Best Buy for me. I was overcharged.

I bought Insignia TV in May and I returned the first one because the apps wouldn't play correctly. The second one was doing the same thing, so I thought it must be the apps. Other TVs in my home don't have this problem so it's the TV. You're watching your favorite show and suddenly it shuts off and takes you out of the app. You're watching another app and it keeps starting over and over and over. It buffers constantly even with great internet service. It's so annoying, I can't stand it. The price of the TV was good but the quality isn't. Invest in better quality. It's well worth the money!

I purchased the 50 inch Insignia Smart Fire TV three years ago. That's how long it lasted, as the backlight went out. I can't believe that is all the time you can get out of a tv! I would have guessed twice the amount of time at least. I will never own another Insignia TV again!

Very sad that this Insignia - 50" Class LED 4K UHD Smart Fire TV Edition TV Model: NS-50DF710NA19 lasted only 3 years - the backlight went out, and it would cost the price of a new TV to replace it. Now this huge TV goes into the trash, what a waste, makes me so mad.

This company should be shut down, every single Insignia product I have owned has ended up in the garbage. The most recent one was their piece of garbage air fryers, which luckily had been recalled, that thing was a FIRE HAZARD and probably caused cancer. I've learned my lesson to never buy from any in-store brand as they are just made as cheaply as possible to save the company money. Insignia is just BestBuy's in-store brand.

Since a Roku and Insignia issue cause me to not be able to access the settings function to reboot the TV, I am forced to replace it on my own. However, I will NEVER buy an Insignia product again as their customer service provided me with zero service (outside of telling me there is nothing they can do).

Worst TV I’ve ever owned!! This TV can’t even keep the Hulu app open. If you try to change the channel it glitches and goes back to antenna. If you’re watching the antenna and try to change the channel, it glitches and goes to the Home Screen! It’s a bedroom TV. We don’t even use it every day!! Yet the device can’t work right? I would have been better off to buy any other brand. I Don’t believe they have any quality standards!! I will never buy another Insignia anything ever!!

We had our 55" Insignia TV since 2020. It just recently (11/2023) decided to crap out. The screen won't turn on. We try to turn it on and then nothing. I wanted to see if others were having the same issue and based on some of these reviews I'm surprised it lasted this long. Looks like we got lucky with ours.

I bought this TV because it was a smart TV and I had never had one before. Well after purchasing it I have found out it's not very smart either. The apps won't open they buffer all the time. I have deleted apps and forced stop them, turned the tv off and even unplugged it. Nothing works. I won't purchase another one.

I would give "0" for this TV if I could. The main issue with this tv is that it has an auto shut-off feature that turns off the tv after about 15 minutes or less of idleness; either you're watching a show and you paused it or you simply just have it on the home page and you walk away for less that 15 minutes. This feature CAN'T be disabled, and apparently all Insignia smart TVs have this feature according to the Insignia support agent I spoke with.

When watching my Insignia TV the volume goes to max automatically, won't allow me to lower the volume. In the middle of viewing TV, it cuts off on its own. I have Roku stick so I immediately unplugged everything, waited 10 minutes before plugging back in, same issues.

I am tired of this bull crap... sound goes out for nothing, and internet doesn't connect properly. I will never buy again!!! Letting friends and family know as well. Has great hopes for this tv, but the cheaper they give us the better to them.

I came across a deal from Best Buy on this Insignia TV which was a 32inch 1080p for $150. I had a warranty with it for a year but later I lost it. It was a June when I bought it last year, I used it until the next year June when suddenly the screen starts to glitch and all of a sudden just blank out. I went to Best Buy to fix this and apparently I didn't have a extended warranty with them. So they asked me to go to a different local shop to get the monitor replaced which is going to cost the price of a new TV of its kind.

Purchased through Amazon less than 3 years ago. 55 inch. Suddenly went black and wouldn't come back. Based on the reviews I heard and went by, I thought it would be a good buy. I was totally wrong and wasted my money! Now I am hearing otherwise by other victims. This should not be allowed. I have placed reviews on Amazon unsavory only to be contacted by seller and coaxed to take down my review after being reimbursed. This is DECEPTION. I will NOT from heron in go by AMAZON based reviews. I will keep on being honest. I'm tired of being a victims. This tv should not have died on us so quickly. Someone should take action. I lost 400$$. I don't have. Now I have no tv.

TV is only 20 days old and has a problem. Best Buy only gives 15 days and says call manufacturer for warranty. Manufacturer is Best Buy again and they do nothing so TV is now garbage. Will never buy Insignia again.

Bought an Insignia 50-inch Class F30 Series LED 4K UHD Smart Fire TV (NS-50F301NA22, 2021 Model) and was annoyed that it would turn off after 15 minutes of inactivity. I have to turn it on every time and look for a spot where I stopped. I tried to contact the customer service and all they could talk about was sleep timer options as if it had anything to do with the issue. Why these people even respond to messages when they can't comprehend what the problem is?

It continuously drops whatever it’s doing to go to its Home Screen. I have to use my 15 year old non smart tv instead. I used to think it was my former internet provider and the Roku service itself but it turns out to be just the tv. I will be in the middle of a show or a movie and it will just end and go to the Home Screen. Or I will try for over thirty minutes to get a show going for it to continuously go back to the Home Screen after DOZENS of attempts. You can imagine just how frustrating this is.