Insignia TV Reviews

I bought a 50 inch insignia TV from Best Buy in April 2023. Today is November 19 and I have a black screen. I called customer support and we did go through some procedures but it didn’t fix my television so now I am out of a TV that I’ve had for 19 months. I have a Samsung that is over 15 years old. Never again will I buy this TV.

I very had 2 32 inch Insignia fire TVs, one went totally black and stayed that way so I got another one on warranty. This one has a mind of its own, it shuts off and resets or doesn't come on, it has a crap volume, it freezes picture or just sound and frozen screen, it won't respond to the remotes commands. It's the worst piece of junk. I will never buy them again, stay clear of them, they are trash.... Thanks, Insignia for years of aggravation!!!

This is by far the worst TV I've ever purchased. The remote never works. I have to change out batteries often & they're Duracell batteries, not cheap ones. The TV also shuts off if I'm away from it for 20-30 minutes. I've always used Samsung or Sharp or Sony TVs. Now I know why. I would not recommend this to anyone. Although it was cheaper it has too many issues & I'd rather pay more for something that stays turned on & doesn't eat up batteries weekly.

Worst TV I have ever owned. The brand owner, Best Buy, doesn't honor the 1-year warranty. TV stopped functioning after 6 months (unable to stay connected to Wi-Fi, randomly resets, freezes, remote stops working, etc.) which are apparently common issues for the Insignia brand. I'll never buy another Insignia, nor will I purchase anything from Best Buy. Horrible product but the poor customer service was the icing on the cake.

Don't waste your money; shuts off whenever it wants; won't stay on channels; remote hardly works; done the batteries/reset, powered up/down, nothing at all works. I'd get something else if could afford it...

I bought a 55" Insignia Fire TV in June, 2022. It lasted 14 months and the screen went out...started displaying plaids, lines without a hint of a picture. What I thought was inexpensive proved to be expensive, cheap junk. A whole year old new television destined for the landfill. No more Best Buy for me. I was overcharged.

I bought Insignia TV in May and I returned the first one because the apps wouldn't play correctly. The second one was doing the same thing, so I thought it must be the apps. Other TVs in my home don't have this problem so it's the TV. You're watching your favorite show and suddenly it shuts off and takes you out of the app. You're watching another app and it keeps starting over and over and over. It buffers constantly even with great internet service. It's so annoying, I can't stand it. The price of the TV was good but the quality isn't. Invest in better quality. It's well worth the money!

I purchased the 50 inch Insignia Smart Fire TV three years ago. That's how long it lasted, as the backlight went out. I can't believe that is all the time you can get out of a tv! I would have guessed twice the amount of time at least. I will never own another Insignia TV again!

Very sad that this Insignia - 50" Class LED 4K UHD Smart Fire TV Edition TV Model: NS-50DF710NA19 lasted only 3 years - the backlight went out, and it would cost the price of a new TV to replace it. Now this huge TV goes into the trash, what a waste, makes me so mad.

This company should be shut down, every single Insignia product I have owned has ended up in the garbage. The most recent one was their piece of garbage air fryers, which luckily had been recalled, that thing was a FIRE HAZARD and probably caused cancer. I've learned my lesson to never buy from any in-store brand as they are just made as cheaply as possible to save the company money. Insignia is just BestBuy's in-store brand.

Since a Roku and Insignia issue cause me to not be able to access the settings function to reboot the TV, I am forced to replace it on my own. However, I will NEVER buy an Insignia product again as their customer service provided me with zero service (outside of telling me there is nothing they can do).

Worst TV I’ve ever owned!! This TV can’t even keep the Hulu app open. If you try to change the channel it glitches and goes back to antenna. If you’re watching the antenna and try to change the channel, it glitches and goes to the Home Screen! It’s a bedroom TV. We don’t even use it every day!! Yet the device can’t work right? I would have been better off to buy any other brand. I Don’t believe they have any quality standards!! I will never buy another Insignia anything ever!!

We had our 55" Insignia TV since 2020. It just recently (11/2023) decided to crap out. The screen won't turn on. We try to turn it on and then nothing. I wanted to see if others were having the same issue and based on some of these reviews I'm surprised it lasted this long. Looks like we got lucky with ours.

I bought this TV because it was a smart TV and I had never had one before. Well after purchasing it I have found out it's not very smart either. The apps won't open they buffer all the time. I have deleted apps and forced stop them, turned the tv off and even unplugged it. Nothing works. I won't purchase another one.

I would give "0" for this TV if I could. The main issue with this tv is that it has an auto shut-off feature that turns off the tv after about 15 minutes or less of idleness; either you're watching a show and you paused it or you simply just have it on the home page and you walk away for less that 15 minutes. This feature CAN'T be disabled, and apparently all Insignia smart TVs have this feature according to the Insignia support agent I spoke with.

When watching my Insignia TV the volume goes to max automatically, won't allow me to lower the volume. In the middle of viewing TV, it cuts off on its own. I have Roku stick so I immediately unplugged everything, waited 10 minutes before plugging back in, same issues.

I am tired of this bull crap... sound goes out for nothing, and internet doesn't connect properly. I will never buy again!!! Letting friends and family know as well. Has great hopes for this tv, but the cheaper they give us the better to them.

I came across a deal from Best Buy on this Insignia TV which was a 32inch 1080p for $150. I had a warranty with it for a year but later I lost it. It was a June when I bought it last year, I used it until the next year June when suddenly the screen starts to glitch and all of a sudden just blank out. I went to Best Buy to fix this and apparently I didn't have a extended warranty with them. So they asked me to go to a different local shop to get the monitor replaced which is going to cost the price of a new TV of its kind.

Purchased through Amazon less than 3 years ago. 55 inch. Suddenly went black and wouldn't come back. Based on the reviews I heard and went by, I thought it would be a good buy. I was totally wrong and wasted my money! Now I am hearing otherwise by other victims. This should not be allowed. I have placed reviews on Amazon unsavory only to be contacted by seller and coaxed to take down my review after being reimbursed. This is DECEPTION. I will NOT from heron in go by AMAZON based reviews. I will keep on being honest. I'm tired of being a victims. This tv should not have died on us so quickly. Someone should take action. I lost 400$$. I don't have. Now I have no tv.

TV is only 20 days old and has a problem. Best Buy only gives 15 days and says call manufacturer for warranty. Manufacturer is Best Buy again and they do nothing so TV is now garbage. Will never buy Insignia again.

Bought an Insignia 50-inch Class F30 Series LED 4K UHD Smart Fire TV (NS-50F301NA22, 2021 Model) and was annoyed that it would turn off after 15 minutes of inactivity. I have to turn it on every time and look for a spot where I stopped. I tried to contact the customer service and all they could talk about was sleep timer options as if it had anything to do with the issue. Why these people even respond to messages when they can't comprehend what the problem is?

It continuously drops whatever it’s doing to go to its Home Screen. I have to use my 15 year old non smart tv instead. I used to think it was my former internet provider and the Roku service itself but it turns out to be just the tv. I will be in the middle of a show or a movie and it will just end and go to the Home Screen. Or I will try for over thirty minutes to get a show going for it to continuously go back to the Home Screen after DOZENS of attempts. You can imagine just how frustrating this is.

OUTSIDE COVERED TV. The Right Choice, Excellent Quality, Competitive Price, Over 7 years of spring-to-fall use. I purchased two of these TVs at Best Buy for “outside usage”, one in covered in a cabinet and the other one installed just under outside soffit and Eavestrough totally exposed all year, no cover (both tv’s not used in winter). Unbelievably they both are still working perfectly for relatively reasonable low cost. I thought if I got two years outside I would be lucky!! Therefore 10 Stars for basic Cost, effective TV that suffers elements on Lake Simcoe Canada.

The Insignia tv I purchased from Best Buy tv is mounted on my office wall and emitting a strange, toxic odor. Anybody else having a similar experience? TV works fine - quite pleased except the unexplainable, offensive odor.

I ordered a Fire TV from Insignia off Amazon on Feb 27, 2023. I was sent one on March 3, 2023 that was missing screws to assemble the legs for the TV to stand upon. I was not given the option to have the parts sent to me only to return for an exchange. I did so and on March 9, 2023 the replacement arrived and had only ONE screw in the box. This basically the same problem with ensuring that the box had all proper components. I was told the second time that they could ship screws out to me and I told them why would I want that when they have shown that they are an incompetent company and their product would probably be subpar. After reading other reviews on this website it looks like that would be a likely bet.

Hands down the worst experience and product I've ever experienced in my life. The company refuses to honor their warranty because "I only bought two 32" TVs". I asked for a supervisor. The rep laid down her phone and proceeded to tell her coworker that I was so annoying and other horrid phrases. Then comes back after that and says she can't find a supervisor. I tell her to check again and she does the same thing. I spent 300 on 2 tvs for Christmas and I can't even get them to power on yet they will not honor a warranty or allow me to return them. Biggest waste of money I've ever spent.

Had a TV for about five months then it now will not connect to Wi-Fi. Everything else I have has no problem connecting to Wi-Fi except this TV. Three years old. I guess that’s the end of its life. About ready to throw it out to the trash. Will not ever purchased another one.

My Insignia lasted 3 years and ready for the trash. I took the TV to Best Buy and they said "SORRY, DO YOU WANT IT RECYCLE IT". Well yes! I would not buy another Insignia. Think before you decide. Steve

Bought 3 TVs, 2 for myself and 1 for my Mother. One tv came with remote control that has loose insides. The remote that came with the TV I bought for my Mother is going through batteries every 2-4 days. It does not matter the brand, the batteries are dead within 4 days. Can deal with the remote that has loose parts, can't deal with my Mom having to replace batteries every 3-4 days. Batteries are not cheap if being replaced every 2-4 days. Called Insignia support was told I had to contact the Best Buy store on eBay where I purchased it from. It is past the 15 day return period, so I am certain the Best Buy store on eBay cannot do anything at this time. The manufacturer should be obligated to honor the warranty. Also, there is NO possible way to contact the Best Buy store on eBay because of an error message "We're sorry we couldn't find an answer for you.