Insignia TV Reviews

TV is only 20 days old and has a problem. Best Buy only gives 15 days and says call manufacturer for warranty. Manufacturer is Best Buy again and they do nothing so TV is now garbage. Will never buy Insignia again.

Bought an Insignia 50-inch Class F30 Series LED 4K UHD Smart Fire TV (NS-50F301NA22, 2021 Model) and was annoyed that it would turn off after 15 minutes of inactivity. I have to turn it on every time and look for a spot where I stopped. I tried to contact the customer service and all they could talk about was sleep timer options as if it had anything to do with the issue. Why these people even respond to messages when they can't comprehend what the problem is?

It continuously drops whatever it’s doing to go to its Home Screen. I have to use my 15 year old non smart tv instead. I used to think it was my former internet provider and the Roku service itself but it turns out to be just the tv. I will be in the middle of a show or a movie and it will just end and go to the Home Screen. Or I will try for over thirty minutes to get a show going for it to continuously go back to the Home Screen after DOZENS of attempts. You can imagine just how frustrating this is.

OUTSIDE COVERED TV. The Right Choice, Excellent Quality, Competitive Price, Over 7 years of spring-to-fall use. I purchased two of these TVs at Best Buy for “outside usage”, one in covered in a cabinet and the other one installed just under outside soffit and Eavestrough totally exposed all year, no cover (both tv’s not used in winter). Unbelievably they both are still working perfectly for relatively reasonable low cost. I thought if I got two years outside I would be lucky!! Therefore 10 Stars for basic Cost, effective TV that suffers elements on Lake Simcoe Canada.

The Insignia tv I purchased from Best Buy tv is mounted on my office wall and emitting a strange, toxic odor. Anybody else having a similar experience? TV works fine - quite pleased except the unexplainable, offensive odor.

I ordered a Fire TV from Insignia off Amazon on Feb 27, 2023. I was sent one on March 3, 2023 that was missing screws to assemble the legs for the TV to stand upon. I was not given the option to have the parts sent to me only to return for an exchange. I did so and on March 9, 2023 the replacement arrived and had only ONE screw in the box. This basically the same problem with ensuring that the box had all proper components. I was told the second time that they could ship screws out to me and I told them why would I want that when they have shown that they are an incompetent company and their product would probably be subpar. After reading other reviews on this website it looks like that would be a likely bet.

Hands down the worst experience and product I've ever experienced in my life. The company refuses to honor their warranty because "I only bought two 32" TVs". I asked for a supervisor. The rep laid down her phone and proceeded to tell her coworker that I was so annoying and other horrid phrases. Then comes back after that and says she can't find a supervisor. I tell her to check again and she does the same thing. I spent 300 on 2 tvs for Christmas and I can't even get them to power on yet they will not honor a warranty or allow me to return them. Biggest waste of money I've ever spent.

Had a TV for about five months then it now will not connect to Wi-Fi. Everything else I have has no problem connecting to Wi-Fi except this TV. Three years old. I guess that’s the end of its life. About ready to throw it out to the trash. Will not ever purchased another one.

My Insignia lasted 3 years and ready for the trash. I took the TV to Best Buy and they said "SORRY, DO YOU WANT IT RECYCLE IT". Well yes! I would not buy another Insignia. Think before you decide. Steve

Bought 3 TVs, 2 for myself and 1 for my Mother. One tv came with remote control that has loose insides. The remote that came with the TV I bought for my Mother is going through batteries every 2-4 days. It does not matter the brand, the batteries are dead within 4 days. Can deal with the remote that has loose parts, can't deal with my Mom having to replace batteries every 3-4 days. Batteries are not cheap if being replaced every 2-4 days. Called Insignia support was told I had to contact the Best Buy store on eBay where I purchased it from. It is past the 15 day return period, so I am certain the Best Buy store on eBay cannot do anything at this time. The manufacturer should be obligated to honor the warranty. Also, there is NO possible way to contact the Best Buy store on eBay because of an error message "We're sorry we couldn't find an answer for you.

I give 1 star because I can't give 0 but Insignia TV powered by Amazon is the worst product I have come across, It did work fine for a few months, then I was told that I have to reset it. I have done it 100's of times. When I realized the TV was good for nothing the warranty was over. Please, never buy the Insignia TV brand, It will go from the channel you are watching to the channel guide or to another channel and so many other problems, It will take too long to write all that is wrong with it. So in a few words: JUST DON'T BUY IT, IT WILL GIVE YOU MANY PROBLEMS.

I’ve owned 4 other smart TVs and Insignia's fire TV is the most horrible piece of junk I’ve ever owned! I bought it on sale (11/2021) during Black Friday at Best Buy and thought I was getting a wonderful deal, but I couldn’t have been more wrong! I wouldn’t pay $1 for it now!! I can’t watch my HBO Max app or my Disney+ app on it (I’ve called both companies, the problem is on my end). If I load other tv apps (discovery plus, paramount+) it takes an average of 5-10 minutes to get them to open. I thought it was the original tv, took it back to Best Buy and exchanged it for a new tv 3 different times and THEY ALL BEHAVE THIS WAY!! If you want to watch streaming apps buy another tv!! This isn’t a smart tv… it’s the most ignorant tv you’ll ever own.

The remote for this TV is not any good. Have to replace every week. Have no idea what the problem is. Have purchase all types of batteries and still have the same problem. Please don't purchase this Tv.

Purchased TV Black Friday 2020, have had one year 2 months and tv do not work no picture. Called them and was told in other words too bad. I guess they only make tv’ to work a year. Very upset and dissatisfied.

My husband purchased the Insignia TV when our other flat screen HD TV died after many years of use. I would not recommend this brand. It keeps losing the sound or picture goes out and has to be reset. Messages to change from a HDMI cable to a composite cable keep appearing. We changed to the recommended cable and had worse viewing issues. Picture could not be formatted to fit our large screen HD TV, and we received message to use a HD cable. Spend more time with TV being reset than watching a show. I am more than ready to throw this TV out and run it over with my truck. Don't buy it. Only reason I gave 1 star is picture is good when it works. Otherwise I would be giving it negative stars.

This is a garbage brand and would HIGHLY NOT!!! Recommend buying one EVER!!!, luckily for me it was given to me by a sibling so I didn't have to come out of my own pocket. But with that being said, I can definitely say that Insignia makes a garbage tv, I would and always will recommend NOT EVER!!!! Buying their products especially their tv's because once an issue pops up, its signals the beginning of your continuous frustration and the eventual crapping out of your tv altogether. Insignia tv's SUCK!!!! & as far as I'm concerned aren't worth more than one dollar. (and I'm being kind when giving this tv brand the $1.00 amount)

This tv is not for watching over the air tv. The tuner is very weak, I have to keep resetting by unplugging. + The remote has no numbers on it. You have to push several buttons to change channels. Unless you speak into the remote. What if your remote goes down. You could try to found another? Or buy a new tv.

I have to reset this TV multiple times during the week by unplugging and plugging back in because it freezes or it just shuts down. When I rewind a show the picture disappears. I have to rewind it several times in order to get the picture to come back on the screen. I have had other Insignia TVs that were not fire TVs and they were great for my purpose and lasted several years. I would suggest not buying this television. Unfortunately the time to return is up so I can't return it, now I'm stuck with it.

Purchased a 43” tv thru Amazon with Best Buy as “seller” in June. My daughter was moving and didn’t open box for 35 days. Immediate quality problems so she called Insingia 5 times troubleshooting issues. They determined it needed to be replaced but they only replace TVs over 51”, so I had to go back thru Amazon. Amazon said the seller is Best Buy so it had to go through their warranty which is only 30 days! So I’m out $250 and have a tv they told me to just throw away!!

Insignia TV's are okay if you have another one as well. It has served its purpose for just watching the average television programs. For watching sports, not so much. It tends to blur somewhat with close-up plays and relays. Will get a big screen Sony shortly before OSU football is on.

I bought an Insignia tv from Best Buy not even a year ago and the POS died already. Nothing but garbage. Don't waste your money! I was told by the Best Buy employee "Ohhh it's a WONDERFUL tv!" I'd like to take it back and throw it at him.

I bought a 55" Insignia TV from Best Buy in February 2020 and it is now August 2021 (18 months of regular use), the TV stopped working altogether. It cost me $400. The quality of the TV set was not that good either while it was working.

400 dollars spent on this and the cord doesn't even stay in the TV. It fall out every five minutes and when it does stay in the TV the slightest breeze hitting my home will knock it out. Terrible product. I actually switched the 4k TV out for my old 32 in sung from 12 hears ago and it works so much better. Please don't buy Insignia product. Not only are they cheaply made they will not help you when they shipped you a broken product.

I echo everything everyone else said: it's terrible! Dropping the signal several to dozens of times, restarting from scratch is a pain! Or, it will refresh but then go back 5 minutes and don't try to resume where you were, it's impossible to ff. The remote is a tiny thing made for tiny hands. It often doesn't work at all and it isn't the batteries.

We bought an Insignia Fire TV from Best Buy in July 2019. Now it is June 2021 and it is shot. A few months ago the picture and sound would go off from time to time. It became more often. We had a warranty and called for a repairman. Best Buy uses Geek Squad. The first time they didn't send a repair but an installer. But it has been installed correctly. So that made no difference but delayed getting things fixed. So again I ordered a repairman emphasizing that I wanted a REPAIR man. They tried to get me to take it off the wall and bring it in, but we are in our 80s, it is heavy and on the wall. We would not do that. Well they repair man was late and missed their time frame. He came in, and within 5 minutes said, "Oh you have a picture." We knew that. He said he would need to get a part if he could. He said a lot of the Insignia TVs have this problem. So now we are waiting to see if they can get a part. I am not happy with Best Buy and Geek Squad. Bottom line I would not recommend buying one.

This tv will not work with a Fios One remote. I guess it’s so they can sell you a universal remote. It takes forever to boot. Sound is horrible. I can’t even get them to answer the phone to discuss. Gonna return it and buy a name brand. Do not waste your money. Spend the extra few bucks and get a name brand.

I mean sure, as far as tv's go I can imagine there could be a worse tv. Somebody out there has to have a tv worse than this, so it cannot be the worst, but frankly, unless you're planning on buying it on Black Friday, or if you're looking for a cheap and temporary television to send your child to college with, it's good. Besides that, there are better brands out there.

The Insignia 32 inch 720p HD TV, has a poor picture quality. It has a grainy effect, and the sound is weak. I can't hear the sound of a movie, either DVD, or even a CD over the top of my box fan. Of all things the fan was set to low. This is no opinion, it is the truth of my experience. I have had a 32 inch Westinghouse 720p tv, and was very satisfied with the results. Picture was not grainy at all, and the sound was quite a bit louder. Due to the Covid19, I was unable to find another Tv at this time. If you so get this tv, games would be ok I guess. But for movies forget it.

Thank goodness I didn’t buy this TV myself. I would not recommend Insignia to ANYONE. I would rather have no TV than this broken piece of junk. NEVER connects to the internet, and when it does, it disconnects minutes later. TV often resets itself due to this, so I can hardly even pick a show before it turns off on me! When I do get lucky enough to get Netflix to load, every 5-10 minutes I get the buffering screen (probably also due to the fact that the tv doesn’t want to stay connected to my wifi). When I tried to find their customer service, it doesn’t seem to exist. (Because I didn’t buy it I’m not sure what store it came from), so it’s not even like I can exchange it. Seriously the most worthless piece of technology sitting in my house. DO NOT BUY INSIGNIA!

I purchased a TV from Insignia that did not work. They sent a third party to fix it who took the TV from my home and was supposed to bring it back fixed. He NEVER brought it back and I got an email saying since it can't be fixed to go to Best Buy to get an exchange. Best Buy claims they have no record and are not able to give me an exchange. It's been weeks and I STILL have no TV but they STILL have $400 of my dollars. Horrible experience and I will never spend even $1 with Insignia ever again in my life. I WANT MY MONEY BACK.

Do not buy any INSIGNIA PRODUCTS the company will not work with you for a refund if the item can not be fixed. They try and pass the buck. The people you talk to can not speak very well. They SUCK. DO NOT BUY ANYTHING FROM THEM. THEY ARE NOT MADE IN AMERICA.

I purchased a 55" 4K Amazon Fire Smart TV from best buy for roughly 450$ in December of 2018 so I have had the product a little over 2 years now. The issues first started with the remote and the Alexa command controls as soon as I got it home from the store. The Alexa microphone button would work, register through the tv, but then no response from Alexa. About 6 months later it just randomly started working and then a month later, stopped working again. Figured okay not the biggest deal, everything else works so I just left it alone.

Bought a 32” LED Insignia TV in 2017, the LEDs finally died this morning. The remote did start to go after a year and a half. But I was happy with the TV. The picture stayed good, the audio was good, and it was easy to figure out the settings. Overall, sold 8/10

After watching tv then turn it off, it may show a picture or not. Then it has to be reset. It also prevents the Roku from coming on, this started about a year ago, the tv was bought new about six years from best buy, it's really annoying, there's a message in a blue box about the tv but it flickers off in a couple seconds, not able to read it...Something about HDMI??? Need a new tv.

I cannot watch a show without it shutting off and then coming back on after about 20-30 seconds. Glad I didn't pay for this. Extremely unsatisfied! When I purchase a new set I definitely won't be buying this brand and will NEVER recommend.

2 Insignias in a year. Crapped out. Sad. The first one completely died. 2nd lost pic. Bad sound. I won't buy this brand again. Buy cheap. Get cheap. I'll stick with the better brands I know. Insignia...get it together.

Yes, I was one of those people anxious to get my hands on a 58" 4k smart tv. Finally a 4k I could afford. Black Friday was gonna be my day. A month and a half after, the regrets were spilling over. Programs would pause, have to hit play to continue. Then sound would not come on when powering on. Eventually it would come on. This lasted a few weeks. Now it's April and the sound cuts out at any time and program pauses at will. Sometimes sound comes back quickly, other times it takes 10 minutes. Called Bestbuy, but was told nothing they could do and was to contact Insignia support. Went online 1st to find solutions. Tried them all! No help whatsoever. Reset, factory reset, power on, power off, check updates and nothing helps.

I thought I got a good deal January 13, 2019, when I bought a 50’ Insignia from Best Buy in Secaucus, NJ. Boy was I wrong. If a cheap, affordable HD/Ultra HD-4K tv seems too good to be true you can bet your grandma’s best cookies it is too good to be true. Aside from the fact it’s not actually truly 4K, my tv began acting weird last night March 8, 2020. I’ve barely had this thing 14 months and it just went blank yesterday. I replaced the remote batteries which obviously had no effect. The tv jumps from a blank screen to the main menu as if someone’s laying on the remote. The tv doesn’t respond to commands when using the remote.

I bought my television in July 2019, and in February 2020 the remote stopped working. I called customer service to replace the remote and after 30 minutes on the phone, the rep says I should just order a new one online. Appalled at such poor service and extremely cheap quality product.