Starkey Hearing Aids Reviews

I have been using Starkey Halo 2 2400 for past one and half year, my pair has been replaced twice by the company due to technical fault as it was under warranty, no complaints about the quality of sound it offers. Again only few months back, as Mr ** from patiala has also discussed his review that receiver part broke. Same case happened with my device it detached where one part of receiver was inserted into the other, but the seller Simran Hearing Ludhiana said that company has charged Rs 3830 for repairing the product as it doesn’t cover under warranty though I told him it's not broken, it has detached from its own part. In the end I had to pay 3800 to get my unit repaired When starkey co knows that unit was not broken it was detached by itself why it charged for the service. I just want the explanation by the company, I also have bill of repair with me.

It's the little details that matter: my Starkey hearing aids actually stay in my ears. I don't have to constantly be vigilant. I had lost several sets of Phonak hearing aids -- they just fell out of my ears. In my opinion, sound is crisper with the Starkey product than with the Phonak hearing aids.

My very first RH unit was defective. Caused some communication issues with my audiologist. Have had them for 5 years, both units have been replace or repaired at least 5 times. I am told that they do not work well when used in the proscribed manner, ie behind the ear, well not when you sweat. Got impression they thought it was my fault that I sweat. Nice when they work but they are less than a quality product. Contacted Starkey and was told company does not address consumer issues, that I needed to go to the place I bought them. The place I bought them just shrugged and said sorry. When I asked for details of what was wrong and or what repairs was told this information not available. So to sum up $6,000 buys you units that might last a year if you are lucky. No concern for consumer, no attempt to address issues. I am looking for new hearings they will not be Starkey.

Starkey Hearing Aids were my third set of aids and an upgrade to what I originally purchased several years before. Looking back, it is disappointing to me that I have never even met the audiologist at the clinic where I purchased my Starkey aids. A tech did the testing, fitting, and troubleshooting. While the tech was very congenial and making every attempt to improve the performance of my aids and phone app, the hearing aids have never come close to meeting my needs. The one aspect that has been effective is phone use, but even one on one conversation continues to be challenging and I am isolated in small group gatherings.

My mom who is 85 applied for your hearing aid program. She was denied as not qualifying due to income. Her income was way below the requirements; however, I sent her money for the Starkey Foundation Application fee and they count that as income. They counted her selling off her clothes as income on eBay even though she is selling at a loss just to eat. She was diagnosed with cancer and wanted just to hear in her final years. What a disgrace. I am disabled and wish I could find her and pay for hearing aids from a company that truly cares. This company does not. I posted my message on Facebook and they never responded. In fact, they hid the comments and then removed my ability to post on facebook. A company like this is not one that people should want to do business with. The Foundation is part of the company.

Have had my Audibel hearing aids now for about 5 years. The first provider gave poor service and never schooled me on care of the products nor how it worked. Never could get them adjusted correctly. Since I moved, found a new audiologist who has the computer program to adjust my hearing aids and provides better service and instruction. But each visit is a cost. Still the hearing aids are only good in direct conversation with one or two people. Background noise in a crowd or at a family gathering drowns out conversation. I still have to use a family member as interpreter. At home I have to take the hearing aids out to listen to tv. Sound is very distorted with them on. Have another appt with audiologist soon, but don't expect much. May have to find another brand of aid. These I have cost me $7200, and I feel they never met my expectations and were a poor investment.

I have been using my Starkey hearing aids for a month now and I feel that I should have gotten them earlier. I didn't realize how much speech I was missing until I started wearing these hearing aids. My previous hearing aids did not help me as much. These help me hear speech much clearer and are reducing background noise as well. I was afraid that these hearing aids would have the same issues and would be uncomfortable to wear, but I have to say I forget sometimes that I'm wearing them. That's how natural they feel and sound. And they cannot be seen by others. I recommend these hearing aids because they feel very natural, are not visible to others and they are rechargeable unlike my previous hearing aids. Big thanks to Earaid hearing centre.

When I first got my hearing aids in July of 2018 the right aid felt like it was touching my ear drum. The 'salesman' filed it with an emery board and ruined the casing. Can you imagine--an emery board meant for finger nails? Scratched it up the side exposing the 'air tube.' It was sharp and scratched my ear canal. He twice filed some more making it too short to stay in my ear. Said he'd send it in. In 3 weeks I got a soft, rubbery ear piece that's horrible. There's a constant whoosing sound. I put it in only when I have my grandchildren and the battery last from 1 to 3 days. The left aide has a chip. He filed that too.

After 7 years of having my SDS Prestige hearing aids with 8 frequencies, I suppose it's time to get new ones with more frequencies. I've been very pleased dealing with Starkey (other than the location I went to closed) and will get them again. The professionals I've dealt with are always helpful and patient when they have to look up "codes" because mine are so old. Highly recommend the company.

I am having issues with my Starkey Hearing Aids. The sounds received thru the hearing aids is like it passes thru a fan or under Waters. Very jumbled sound quality. I just received them 2 weeks ago and I am not happy with the hearing aids, This was a very expensive mistake.

I fell downstairs and have nerve damage to my left ear. The Starkey hearing aid lasts all day on 1 charge and keeps me from having to turn my head to hear someone to my left side. I really appreciate having really good sound in my left ear. Since I don't have both ears, the app really doesn't help me. But I'll get one for the right ear in maybe 20 years!

Livio 2400 AI features. I wanted the best technology that I could afford and situational sound wise these deliver extremely well. I am hearing sounds and clarity that I haven't had in a very long time. My old hearing aids (ITE) were good but 9 years old technology wise and were weary some by the end of the day, so I wore them sparingly. The Livios I enjoy all day long. My one big complaint is that my LGL163BL smartphone will not stay linked to the Livios. I cannot use the AI features that I paid for at all. The LG phone only has the Thrive Beta version. Please correct this situation ASAP.

My problem was that I had other hearing aids that suited my needs better. These are my third set of aids. My first set had no problems but were big and bulky. My second were great for four years then corrosion. Replaced by Starkey Muse IQ 1200 which I had my ears cleaned and checked. No wax. Did the test on my ears. Had them adjusted to suit the graphs. One would think this was perfect. Not so. My adjustments went on and on. So I then made a appointment at another Starkey service to see how great these hearing aids were. To my surprise they were as good as anyone could adjust to perfect. My conclusion is that Starkey does not suit all. My other aids were much clearer with no muffle or distortion.

I was so excited to get my new Starkey hearing aids that would transmit my mobile phone calls directly to my hearing aids, and that I could adjust to my surroundings easily with my mobile phone app. A little over a year later, they are a daily nuisance. Only the right hearing aid picks up the phone sound, I have to do a hard shut down on my phone to restore the setting. When I want to adjust to accommodate different settings (normal/crowd/car, etc) my phone app can't find my left hearing aid until I do a hard shut down then restart. This is a daily annoyance! I have deleted and reinstalled the app several times. My audiologist sent the hearing aids back to the factory for readjustment or whatever they claim to do, and I received them yesterday. Today, I am exactly where I was before. Think long and hard before you shell out thousands of dollars for this brand.

These hearing aids were chosen for me by the specialist at The Hearing Center in Rogers, AR. My hearing problem is not so much with volume but with clarity. Before hearing tests, I was missing too much of the conversations at family gatherings and the movies, and hearing weird things on my favorite TV shows. Shortly after I started wearing them, I realized how many sounds I forgot belonged to certain activities. Like the sound of water filling a glass and chicken or fish frying.

Testing the Starkey AI 2400 with a cross system. I am deaf, only 50%. My right ear does not function. I was born this way. I learned to live with it. But now, after 40 years I got myself a cross system. This sends the sound from my deaf ear to the good one. I never realised I missed so much sound... I hear a lot better now! I may test this device before buying, but after only 2days of use I am convinced that I will buy!

I have been using Starkey hearing aids for almost a year now and I have been enjoying them. I like the fact that the hearing aids are rechargeable and easy to use. They are also not visible behind the ear because they are so small. I can also connect my hearing aids to my iPhone to adjust volume and to use the hearing aids as wireless earphones.

I've been using them for six months. I'm delighted to hear conversations clearly, stream music from my Android phone into my ears, and stream movie sound tracks directly into my ears in stereo. One quibble (I'll have to make an appt with my audiologist to see if it can be resolved, since I find nothing online or in the manual to help): This type of hearing aid perches atop my ear. A short length of clear plastic (perhaps called the "retention lock"?) goes from it into what I think is called the "concha" of the external ear.

These hearing aids have significantly improved my hearing. These are my first set of hearing aids and wish I would have bought them sooner. Would highly recommend the Livio product to anyone struggling with hearing loss.

My experience at Starkey Hearing Aids was exceptional. I highly recommend them. My hearing aids have Bluetooth and it is such a convenience. The staff couldn’t be kinder, beginning with the receptionist and all the way through! Thank you for your fine work.

I have been pleasantly surprised at how much better I hear. I’m in my second pair of hearing aids acquired through Starkey. Both pairs have worked phenomenally. Would go anywhere else for hearing aids.

I recently decided to purchase Starkey hearing aids. I was wondering if I should buy. After trying them for 30 days I was convinced that I need hearing aids. I want to applaud Starkey for making the most invisible hearing aids. I love that I can wear my hearing aids without anyone noticing unless I mention it. And I do like to mention that I have these hearing aids. Not only do they help me hear but the hearing aids can also connect to my phone so all the audio goes directly into the hearing aids. I feel like a new and better person because of these hearing aids.

I am 73 year old lady and had brought two Muse iQ i2400RIC in January 2019 during their offer period. As claimed by the company they told us they were giving Rs.2,50,000-00 for Rs.60,000-00 only. Out of anxiety I brought it for both the ears with my hard earned money. I am extremely depressed even after spending so much my problem is not solved. All these months the concerned / authorized audiologist tried every thing possible from replacing the units to changing circuits. Almost 7/8 times they tried to tune the units but failed every time. I was depressed thinking that there might be some problem with my ears but to my surprise I tried Siemens 3NX which worked excellently to me. After which I felt Starkey CHEATED me with an offer to push degraded quality products to senior citizens like me.

The customer service team at Starkey has been great. Every time I call, everyone’s really helpful and polite. I’m pretty well-satisfied with my hearing aids. A lot of the issues have been fixed with the newer models. There are some mic cover issues that were fixed. With the Livios, I’m not really having any issues.

I bought the hearing aid muse 2400 cic around 1 and half years ago with 4 years warranty from Anand hearing care pvtLtd patiala(punjab) (India). I am very much satisfied with the aid. This device helped me to feel the great way of life as it changed my life. But yesterday night when I was removing it from one of my ear I was surprised to see its part broke. I never expected that quality from such a reputed company. Moreover it's mentioned on warranty card that no damage covers in warranty. As it's not my fault that it got damaged. Kindly help me to get my aid replaced as I am facing problem without aid. Hope for quick resolution for my problem. My contact **.

I've been purchasing through Starkey for about 12 years. I like them the best. We're a Starkey Hearing Alliance member. I like working with them. I'm satisfied with them, too. I like that my hearing aids work with the iPhone.

I replaced my Starkey Halo IQ i2400 with new Starkey Livio 2400. I’m experiencing some feedback when I bring my hand next to my ear or when resting my head on a pillow can this be corrected? Also your iPhone controls do not have as many features as the Halo IQ i2400 had, why?

I have been using my Starkey hearing aids for 2 months now and I'm very satisfied with the hearing aid. I can now understand what my grandchildren say and I can watch TV without having to increase the volume. My hearing aid also came with a TV steamer so I can hear my TV without any disruptions.

I’m a fourth-generation hearing aid provider and have been one for 30 years. I’ve always utilized Starkey and that was what my father was using when I took over his practice. The hearing aids are easy to use, and their functionality and clarity are wonderful. The technology is cutting-edge. Plus, the people are wonderful. When they find mistakes within their system, they fix them quickly. They're a great company to work with. They look out for their clients and definitely for the consumer. I am very satisfied with Starkey.

Starkey wi 110 and Muse series. I had tons issues was these and Starkey brand. I can hear well for first few weeks then receivers slowly fail, in last few years I couldn't get them to last more few months. Some time they last short of few weeks and issues as well with feedback. They always tell me moisture issues. I thought I was buying moisture resistance. I can background noise very well but not person in front of me. I own multiple Starkey models, planning on switching soon. Profound hearing loss.

I was down in Eden Prairie, Minneapolis in Sept 2019 to get my hearing aids and have the RIC, receiver in canal custom molded to both ears. I have 50% hearing loss. I found the staff at Starkey World Headquarters wonderful people including their CEO was awesome to me. Yes I've learned lots about hearing aids, and being a quad amputee I sweat a lot living in Panama City Beach, Florida. I've had a few issues with my hearing aids but Starkey always fixed repaired my problem.

I was born and raised into the Starkey Hearing. I was been in the business for 20 years and when I first started, it was them that was dispensed. I grow because of them. I go to them for business and product advice. And when I’m frustrated, they’re my best cheerleaders. When you look at hearing aid after hearing aid, it doesn’t matter if it’s a Starkey, a ReSound or a Phonak, they’re all very similar but it’s easiest to work with Starkey and their customer service.

Warranty ended and so did the hearing aids. I paid for these because the app and aids manage my very loud tinnitus. I was in artillery. Now I’m stuck with ReSound from VA that do not manage tinnitus well. 5500 down the drain. As a disabled veteran, I don’t have the money to keep buying them over and over. So disappointed. Loved them when they worked. Complete Hearing Solutions in Fort Myers Florida has had to call support many times when under warranty. Greg **

I've been in this business for 35 years, and I've always loved Starkey. They're innovative. I have a lot of connections with them, and they will always bend over backwards to help you do the best fit. And if your hearing aid is just barely out of warranty and something goes wrong with it, a lot of times, they'll do a courtesy repair, and other companies don't do that. I'm an audiologist, so I fit hearing aids, and I recommend Starkey to my patients all the time. They are a leader in the industry. And right now, with the Livio product and with the AI intelligence, they are moving forward into the 21st century.

They're very easy to work with for the providers like myself. It's a good technology level and it's a long time family business and my family had a long time history with Starkey so I just continued on. The smartphone compatibility is wonderful and it's as reliable, if not more reliable, than the other manufacturers' compatibility.

I've been working with Starkey for 30 years. I've used all the manufacturers over 30 years but ended up with Starkey. Clients that come into my facility want service and they want to trust the product. They want to make sure that they're going to the right place and that the product performs well and Starkey has. They take care of their clients and are easy to work with. They are also very quick. The in-house representatives are very cordial and attentive. Everything is working out fantastically.

The audiologist have always preferred Starkey. They like their customer service and the product. We always recommend Starkey over anything else. When we send in a repair, we get it back in a timely fashion. The people we speak with are always very congenial and helpful. We like it.

If we need something, we call them, and they’re pretty good about helping us out. If somebody loses a hearing aid, they’re pretty good about getting us one as quick as possible. Also, if there’s an error, we can call them, and they reverse it. People love the part where they connect the hearing aids to the iPhone.

I love Starkey's hearing aids. I fit my family with it. I like the comfort in noise that we're seeing, and clarity and the frequency lowering. We started with them three years ago, and dealing with my rep, Pat, has always been pleasant and helpful. We've never had an issue that couldn't be resolved. Overall, we're very satisfied with Starkey.

I’ve worked with Starkey since I started my career in 2007, and everything’s going fine. The smartphone features has been good, except for recently, but that has been Apple’s fault more than Starkey’s fault. Starkey’s customer service was the easiest of anybody to get something done. I know who I can call to get something done, and it pretty much always gets done the way I wanted it to.

Starkey has great service and we like the sound quality of their hearing aid.

I used to be an Audibel dealer and I worked with New Sound. Now, I’m part of the Starkey Hearing Alliance. It’s comfortable working with Starkey and the impact on my business has been awesome. I love the Bluetooth technology and the ease of programming. I wear it myself. I am very satisfied with the quality and I appreciate them. It’s extremely likely that I would recommend Starkey.

We are a Starkey preferred provider and we are part of the Starkey Hearing Alliance, which we’re very proud of. As a company, myself, and all of my years in corporate work, I’ve never experienced a company that is so responsive, personable and reliable. They're the best customer service and manufacturer I’ve ever dealt with. As far as the technology itself, we feel unparalleled. There are a lot of different things about different manufacturers that you can look at and speak to but Starkey, especially being an American company, is a wonderful company all the way around. Their responsiveness stands out and you don't feel like you're speaking with just someone in a large room of customer service reps. They're extremely personable and everything that they can do to help seems to be their mission.

Starkey is American-made and the hearing aids are great. We feel very comfortable in saying that we are fitting what we feel are the best hearing aids out there. The customer service is fantastic. They work with us and they stand behind their products. They’ve treated our customers very well and they treat us well too. We like working with Starkey and haven't even thought of changing at this point. I’m loving the artificial intelligence in the Livio model that they can connect to their phone and have controls.

I sell Starkey hearing aids and the Livio line is my favorite. With the Livio AI, the speech translation, the fall detection and the heart rate detection are my favorite features. Their reps have been pleasant to work with on the phone. If I needed a special service, they’ve said that it was fine to work with that. It has also been challenging at times this year for receiving hearing aids due to our terms of agreement not being agreed upon. There has been some issues with that, but that’s not product-related though. I wish they could work with us more on terms so we can get our hearing aids and then be able to pay for them later.

I've ordered from lots of manufacturers and Starkey has the best customer service around. They also have top quality products.

Starkey Hearing Aid worked for one day then one of them stopped working. Called customer service received no satisfaction. Put them in the charger tried again the one that stopped working worked again for three hours. They will be returned on Monday which is the soonest I can get them back to the audiologist. I will be going one door up and purchasing Opticon.

I Purchased my halo 2 Starkey hearing aids 2 years ago And have yet to see any improvement in my hearing in spite of my $5000 investment. I was told they would improve my hearing. I have been back to have them adjusted several times and have yet to get them so that they help me understand speech both in person and on the television. I can hear all kinds of background noises as in the air conditioner running or the dishwasher running very loudly but I cannot understand human speech the number one reason that I purchased Hearing Aids.

My hearing aids were issued to me by the VA. They worked for about two weeks on then one of them stopped working completely. Out of frustration, I put them away and did not wear them for the past three or four years. However, I have begun a new job and my hearing is very important. I sent them to the Denver Center for repair as instructed by the VA. They, in turn, sent them back to my area to be repaired. After about two weeks they were returned to me. Again, they worked for a few minutes and one of them stopped working. Now the second one has stopped working. It's as if they are "dead." There is NO indication that there is any hope of them ever working properly. I am preparing again to return them to the Denver VA Center. I'm due for a replacement pair and I hope they will replace them with another brand that actually works. Do NOT waste your money on Starkey products.

Today I called Starkey for a location to service my rechargeable hearing aids. They referred me to San Antonio ENT Clinics, at 3903 Wiseman. The office was vacant, they had moved. I later called a location I found on the internet. I asked if they could service my hearing aids, and honor the Starkey 3yr warranty. They said they could do neither, for fear of having to be responsible for replacement if needed. Wow! The company I purchased the aids from went out of business. Good Luck.

I have been using Starkey Hearing Aids for over 5 years now and then I'm planning on getting new ones soon (I used to have Bernafon hearing aids before I got these). And I can guarantee Starkey hearing aids are superior to Bernafon. Starkey has new hearing aids now that have many more features than my current hearing aids and I love the language translation feature which is the main reason I want to get the new ones. Starkey hearing aids may be expensive but the quality and technology is worth every penny. I also think the service offered at hearing clinics is very important because the hearing aids need to be maintained every few months so they keep working properly and the hearing aids come with a 3 year warranty so all repairs are covered. I love Starkey products. They are much better than other hearing aids I tried.

Bought the Starkey Hearing Aids for 5,500.00. Started having trouble with them in a week. Got a new pair and they lasted about a month. After six months I'm still trying to get this resolved. The Laramie Hearing Aid office quit returning my calls. I'm stumped on where to go from here. Please don't get ripped off like myself, and sounds like many others.

Overall I am somewhat satisfied with the Starkey Livio 2400. I have to constantly adjust for the tinny sounds that I now hear. My major issue is the problem with synchronization of the thrive app. When listening to music - every ten minutes I get a distortion as if I am walking away from my phone. Also, at least once a week I my aids don't sync with the app. I have to disconnect from bluetooth or wait till next day after charging. I am disappointed with these hearing aids considering the price.

I bought the Starkey in-ear hearing aids more than a year ago, and paid a premium price -- $3,000. They have never worked properly despite many re-visits to the technician. I have worn various kinds for 15 years and never encountered the problems I have with these. With such a huge expense, I must continue with these inferior products. Would not recommend.

I got hearing aids Jan 2017. They constantly do not turn on or stop amplifying. I have had them fixed under warranty about 10x now. Every time they come back with 'components replaced' and then work for a while. Most recently that was less than 2 weeks until they suddenly stopped working again. Warranty is soon expiring and I feel that I paid $5000 for something that is very unreliable and leaves me without hearing aids often. Starkey should not sell hearing aids if they cannot produce better ones. They ought to extend the warranty until I get 36 months of functional hearing aids, but that is not how it works. I am very disappointed with the quality and service of Starkey.

Updated on 11/16/2019: Indeed, I expected more due to what the Audiologist told me about them. I am at the "annoyance level" with the TV streamer because it cuts off if I go to the next room; the range is actually +/- 15 feet. What made my Starkey experience better was the "Remote Microphone". I can now use it as a directional mike in a group setting, and I can hear sermons better. Whatever the underlying problem may be, be it with an overzealous sales agent, the understanding of my audiologist, or my dumbness, I hear better, and function better with the new Starkeys than I did with my Phonak. The issue with the limited range of the TV streamer, and the fact that I had to get another device to solve the issues are the reasons that I could not give it a 5 star rating, and the quality of the units prevent me from giving a 3 star rating.

Updated on 09/05/2019: It's now 9/5/19 and I just received my repaired unit. No replacement this time. Starkey says the microphones were replaced. That means the mics lasted little more than 3 months. WARRANTY NOT EXTENDED despite this being the 3rd unit in 26 months. This hearing aid does not live in a hostile environment, 90 percent of the time it's in a temp/humidity controlled residence. Volume is usually set to low. Very disappointing experience overall.

I purchased Nuear hearing aids for $6,500. After multiple adjustments by my hearing professional, I am still very limited in my ability to hear. I am unable to do business over the phone and still have difficulty hearing others. As a teacher, it is a real struggle to converse with my students. They have to repeat themselves and speak a few inches from my ear. Trying to hear with these aids has been such a struggle. It's straining, stressful and exhausting. As a result, I find myself at home alone much of the time. That is very depressing. Now I'm stuck with a $6,500 debt for a product that is largely useless to me.

My hearing loss is mild and most limited to high frequency sounds which is normal in elderly people. In the 6 months that I've had these aids the only problem I encountered was when I took them off the charger for 4 weeks, per the instructions. When I returned, one aid would not charge. Many of the problems I read about are most likely the result of faulty calibration by the audiologist. Any hearing aid is only as good as the person setting the tonal frequencies and patterns. This may require several visits. But when it's right, it's good.

My husband has had these hearing aids since April 18, 2019. They have been nothing but trouble from day one. I should have known to walk away when we were pressured to make the decision before walking out the door or lose the promotion that was being offered. I was looking forward to not being so frustrated when it came to communicating with my husband. Instead the frustration has skyrocketed. It appears he hears me less and the pronunciation is not as clear to him. I can be sitting in a different room and hear the feedback he is experiencing with his hearing aids.

Purchased this aid in 2017. (Z series i110.) It cost $2,800. Not worth the money. Have had it adjusted several times. Speaking on phone, even using a Caption phone, is very unsatisfactory. Would never buy another Starkey, or recommend one.

Have had Livio 2400 rechargeable for 2 mo. Returned 1st set after a month. Short battery life, random shut down of left side. Replaced units same issues and same SN. Returned again with same issues. Received units had same SN and same issues again. Each time I was told by local hearing professional that the units were replaced and Livio keeps same SN to not confuse the customer.... something stinks.

My Star Key rechargeables have been a disappointment thus far. Advertised as keeping a charge for 30 hours, mine have gone to zero % in half that time. So then they (mainly the left one), must be recharged and I’m without hearing help. If I had a battery powered HA, I could switch to a new battery and have my hearing back! I plan to either find out if the ones I have are faulty, or trade them for the battery powered ones.

I have Menieres disease and have consequently lost hearing in my right ear. I spent two years to save up money to buy the Starkey crops hearing aides at my audiologist's recommendation. On the day I went to pick them up, the battery door would not close. The audiologist sent them back and I was issued a new pair. They are horrible though. They click, cut out, and create a loud tints like ringing in my good ear. I feel more deaf wearing them than I do not wearing them. I was so hopeful that my world would open up to me again once I got these and they have been nothing but a waste of money.

I purchased my first set of hearing aids (Audible Via 1600) and love them. I have had some issues with the signal being dropped between the hearing aids and my iPhone X which I am starting to see may be due to some of the settings on my phone. While the information is out there on the web, one suggestion I would make is to have more educational information readily available to patients when they purchase the hearing aids. Information regarding IOS settings and/or Android settings and what they mean and/or are used for would have made set up easier and troubleshooting more rapid. Just some of my thoughts. I am still very happy with them and would recommend them to others.

My VA audiologist talked me into trying these and I have had nothing but issues with them. Since I have had them they have been sent back numerous times for the volume intermittently going to full volume. Now once again they are doing the same issue and it is happening with more frequency. Also when I got them back the last time I could hear beeps and squeaks and now I can't. The VA won't let me go back to in ear aids like I had until the 3 year warranty runs out. You can bet I will be going back to the in ear aids at that time. Only have to wait till October.

I purchased Starkey Livio 2400 a month ago. The first pair was returned after two weeks and replaced because they were defective. The second pair has the exact same problems. Randomly shutting off at least daily and sometimes multiple times/day and static and clicking, disconnecting from Bluetooth. The charge life is abysmal, barely lasting 14-16 hours. My AuD says I am the third person she works with in the past month having these issues. Steer clear of these hearing aids. The quality is lacking for the $ being charged.

My husband & I each purchased a pair of “Starkey’s best” (and most expensive) hearing aids. I lost one of mine, & it was replaced through insurance coverage. About 6 months later, one of my husband’s quit working, & it was returned to the Starkey factory for repair. Starkey would not return it, saying that was the one they sent a replacement for. It absolutely was NOT! What a mess we had. Our retailer agreed, saying Starkey had a record of issuing us 6 serial numbers initially. They also made some errors, but said Starkey refused to listen or make it right. The vendor's solution was to give my husband a pair of Signia demos. Wow! How can we trust Starkey again? They still have a hearing aid that belongs to my husband.

I purchased Starkey In Canal Hearing Aids from an ENT in Lake Mary, Florida. I selected them because I have rather small ear canals and Starkey molds their products for a nice fit. The pair worked great for about a month or so. Then I accidentally got one wet and it had to be repaired (this is when I learned that I had to spend $30 to have quick return). It came back and worked fine for about another month or so. Then the problems began. First, the sound fluctuated. I returned to the ENT and adjustments were made. A few weeks later, the left hearing aid lost volume and it was sent for repair. This repair lasted about a month or so and back it went for more repairs.

I have one hearing aid. I have hearing loss in my right ear but I also have tinnitus. I went to a leading provider in Memphis, Tennessee. I wanted the best possible experience and a way to minimize the tinnitus effect. So they steered me towards NuEar. I asked several times if they had hearing aids with apps. Yes they did and I could upgrade my NuEar later. They spent a large amount of time to tuning and white noise features. I bought insurance for loss. Cost just over $3000 for one hearing aid. No resolution on upgrade. Over two years later and still working great. Nearest provider since I moved is over 100 miles away. Tried to get service in Phoenix and no returned calls. Starkey, need your help.

I wear Starkey in-ear hearing aids. The pull tag on 1 of my hearing aids broke and it was sent to Starkey for repair. The cost was $329. The replacement part could not have cost more than $1. I’m willing to pay a fair price but this price gouging. Tom **

In India the all premium hearing aids costs INR 5-7L for a pair but Starkey gives it at 1.3L rupees. Quality is not bad and it comes with 4 years warranty. My 4 years experience with them is good as in 7 working days the products gets repaired without hassles. Presently using Halo iQ 2400 RIC. Currently it’s best product at that price and good services. I am using hearing aids from 1992 to days for both ears. This product has given great results.

I have a pair of Starkey Livio 2400 hearing aids. I was fitted for them at their Eden Prairie, MN facility about 5 months ago. I'd like to summarize my experience with them in case it helps anyone. About me: 60 years old. Tinnitus in addition to my hearing loss. Tired of not being able to follow conversations. I am audiophile who also records music. We are in a new house and just built a fully outfitted recording studio in our basement, and last year put in a high end, whole-house (and patio) sound system. New media room has reference level 7.2 system. Sound quality is -extremely- important to me. Also, my wife has a voice which is on the quiet side.

It took me 2 YEARS and 3 DIFFERENT audiologists to get Starkey to make a shallow set of their SoundLens aids. My first Right-side aid was accidentally made as a Left side instead of an opposite hand mirror to the Left - it hurt like being stabbed in the inner ear when first inserted. I was a 34 year old man and nearly cried in the doctor’s office from the pain. When I pointed this out to my doctor, she said I don't know what I’m talking about and had it remade SMALLER.

I have worn Starkey hearing aids for almost 20 years. They are GREAT! For people who say they are getting popping and straight it is because they are not adjusted right or the mold is not fitting right. You need to go to a good provider who will work with you until they are right. You have to make sure you have a good fit. If so then no popping or straight. Also you need a good provider to make sure they are adjusted right. If someone is having trouble with them than they need to keep going back until it is corrected.

I got my first set of hearing aids about a year ago and not being familiar with hearing aids it has taken me this long to decide just how bad they are. #1 I don't think that I will ever get where it sounds like my head is in a bucket. #2 When I'm in a crowded room it's hard to understand what people are saying because of all the "static", popping and clicking. I have started taking the hearing aids out just so I can understand what they are saying - why have them in the first place? #3 DON'T wear them when its raining or snowing!!! One drop or flake and they are dead, then they spend the next 2 days sitting in the charger drying out.

Caveat Emptor! I am 57, and have worn hearing aids for the last 14 years. I am technologically capable. I had been very happy in Phonak for many years and had had a bad experience with Starkey in the past, but the audiologist at my new ENT convinced me that Livio was the way to go. Not so! They have been terrible, and the streaming and iPhone syncing capabilities with the Thrive app have been a joke. I bought them four weeks ago, and they’ve already been at Starkey for a week, with no improvement. I emailed the company, with no response.

Update on 03/12/2019: I sent emails to information@starkey.com and no reply. Called the 888-251-9340 and the operator had no clue when I told her about my emails. She didn’t have any idea what department handled the emails. She finally hooked me up to tech support who also no idea who handled those emails. Tech support did attempt to help but I had already tried all of the options to try correct the problems. Did advise how to send a tech problem email through the Trivent app. All these streamers Trivent and remotes are new and still technical problems. I would just like some from customer service to call me

I purchased a cross over model from Starkey 2 years ago and they have never worked right. They have been back to Starkey numerous time and come back the same way they went out. The Audiologist is stump. They keep cutting out.

On June 27, 2018 I went to Instituto Audiologico Audiotech, S.A. de C.V. en Avenida Carpinteros Sur 2099, at the corner with Blvd. Justo Sierra, Colonia Burócrata en Mexicali, Baja California en México. The technician told me that the price for the hearing aid I needed was $21,600 pesos; but, my special price would be 50% less, i.e., $10,800 pesos (about $620 USD). The technician calibrated the device which was a Starkey model 3, series RIC, sand color, for right ear, serial number 1450001256/180769830, with receptor - 3 series Ric 50 #4 d.A.G.

I have sent my hearing aids back several times in the 3 years since I purchased them. They start buzzing extremely high and just quit. The left has no hearing but I can tap on it and hear the tapping in my right ear. Weird. Also I can turn the sound down in the nonhearing left ear. The right ear has sound but can’t touch the volume control to change the hearing volume. If I start to sweat wearing the aids they quit. Guys I live in the south and you can sweat by just standing still. I spent thousands for them and looks like I’m going to be screwed again to have them repair again. Every time I send them they are never corrected probably. The sound has always been distorted. They have been a nightmare.

Spent over 6k for these top of the line Starkey IIC Hearing Aids and have had nothing but issues since day 1. It's been 1 year. Each one had to be sent back at least 5-6 times to get the fit correct, and that takes 2 weeks round trip each time. Had to have antennas removed to make fit comfortable, which in essence cut the options and functionality down. I have to go back to Audiologist for any type of sound adjustments. Normally you would be able to use an App. But they just could not get the fit right so I relented. The fit got better.

I have been wearing hearing aids for almost 20 years. For the last three, I've been wearing a pair of Z series standard BTEs and I love them. They have been the best HAs I've ever worn for comfort, sound quality and performance. I'm so pleased that I'll be getting another pair when I'm eligible next month. I have moderately severe hearing loss and tinnitus. I have no problem hearing now wherever I go, no matter what the listening environment is. I highly recommend them!

I purchased a pair of Starkey 1600s in October of 2016! It’s now October of 2018 and guess what, one doesn’t work. When the salesperson told me she couldn’t fix it, I needed to send it in for $265! Not bad after spending almost $4K for the pair and they basically lasted 2 years.

Heard a lot about this hearing aid and company representative visited. It's my feeling that their aim is to sell the machine only. Major drawback: 1. They never tell you that it's highly sensitive to ear wax. It has a very small hole and that fills up with wax and it stop working. They take it granted that at the age of 80 years there is no wax at all. 2. The battery hardly works for 3-4 days. Company rep informed 15 days. Current situation is that you need to change the battery every third day, else it's again dead. 3. Company must tell these things clearly but their aim is to sell the machine irrespective of it's useful or not. At the age of 80 years, this is not the right product and one must see its pros and cons from users and not rely upon the company representative whose aim is to sell only. In my case its just waste of money.

I am legally deaf in the high frequencies. In 7/2017, after being informed that my insurance would cover a new set of hearing aids, I asked if the technology had improved since I got my first aids 3 or so years ago. I was told yes. I replaced my over the ear Starkey aids with the "in the canal" aids. First problem: Ears get plugged up due to vacuum created when car door shuts. They made adjustments, but I still occasionally have that problem in the car, or not in the car. Second Problem: Setting #2 is for Crowds. I can't hear a person 3 feet away from me in a crowded, loud room. So I told my husband I have to avoid crowds.

I first started wearing hearing aids 6 years ago at 47. I started with Phonak absolutely no complaints. I upgraded to Starkey Z series, nice great phone options as far as having a built in mic on the hearing aid, downside was the power consumption, it needed a car battery to keep it operational. I now use the Halo 2. It's ok at best, the streaming from the phone is nice, to use the phone One must use the mic on phone while the caller is streamed to your ear. The Halo does not like heat, on hot summer days it will go into suppression making hearing impossible.

L-Z SERIES i30 RIC12d-15578784 & 15578801: I am so upset with this company. The Surflink #** that we paid $899.00 did not even work. I packaged it up and sent it back to David ** @ Starkey, AKA American Hearing Benefits with a note requesting a refund. Much to my surprise another Surflink arrived. WE DON'T WANT IT BECAUSE HIS HEARING AIDS DON'T WORK. He has only wore these for a total of 2 weeks combined since MAY 6, 2015. Looking at my invoice. It states Mfr Warranty Expires 5/13/18. Why have you never honored this. I just got off the phone @ 1-88-66-940 where a woman answered the phone. She stated you can only have a cash refund within the 1st 30 days, the other date is for repair. So Why didn't I get a refund for the Surflink that was sent back within the first 30 days?

I purchased my first hearing aids one year ago. Starkey was recommended by my audiologist for my type of lifestyle. Though they were definitely expensive, they have been absolutely wonderful. Rechargeable so I don’t need to mess with batteries, easy to clean and best hearing experience with no feedback. And... no one can even see them! Worth it in so many ways!

I bought the Halo iQ aids for 3600 bucks. After picking them up and paying the audiologist informed me that 500 bucks would be kept if I returned the aids for “professional services”. Not very professional to steal money from your “patients”. Anyway, these aids do not work much at all. The volume is a joke, the app is the same and I will definitely be returning them. Maybe just go to Miracle-Ear where most comments are favorable!

I purchased Starkey hearing aids for my mother aged 84 years through HearFones. Since day 1 my mother was not able to hear, after repeated requests the hearing aid was taken for repairs but no change. My mother is a widow with limited means and paid Rs 18000/- with great difficulty. We feel cheated and would want a refund.

I have worn hearing aids for about 20 years and never had any problems. My last pair were Phonak and are wonderful. Still after 7 years I decided to upgrade to new tech. My mistake. I paid $7000.00 for Starkey Hearing Aids that have not worked from day one. Accuquest Hearing said that they will make them work. I have been back to them every week for a year and 1/2 and they still don't work. I have finally given up, it’s too late to return them, so I will keep them as a backup, and buy a new pair of Phonak aids. Don't waste your money on Starkey aids. They’re terrible.

I'm an experienced acoustician, so my comments will be "techie". Becoming a senior citizen and then some, the need finally arose in 2015 for hearing aids, chiefly because my understanding rapid repartee in conferences and meetings became harder than ever. The Starkey RIC seemed to do the job with two disappointments:

I paid £3100 for two hearing aids. I had to change my phone to IPhone so I could use the Bluetooth facility. I was also supplied with a Sure surf box for tv. However it doesn’t work with my hearing aids! Only solution offered has been to change the hearing aids to ones compatible with the Sure surf box but to lose the use of Bluetooth with the phone! Did you not bloody know in the first place that it wouldn’t work with my hearing aids? You took my money for something that is of no use to me. The hearing aids are not all they are cracked up to be and your customer service is crap. To cap it all you ask deaf people (Your customers) to phone you despite being deaf. Are you having a laugh?

My husband bought these in Aug 2014. We decided he pay a higher price ($5,490.00) for what we thought would be quality hearing aids. They worked great for 6 months. After that it was nothing but trouble. Starkey rebuilt/replaced them at least 5 times because they were still under warranty. However they never worked properly after all repairs and replacement. Thus we are going to look at other hearing aids tomorrow (1-4-18). Stay away from these hearing aids. They are not worth the price and aggravation.

I got my first Starkey hearing Aids 4 years ago from the VA (3 series |110 mini BTE). They were great. I was so happy with them. At two years one side stopped working. The VA had it repaired. Still had problems with using the cell phone and the TV was better but not perfect. At 4 years I noticed the I had to turn them up a lot and the cell phone and TV were getting worse, so I went back to the VA with the issues thinking that they would reprogram them for me or hoping that they might give me the ones that link to the cell phone. They confirmed that my hearing had changed some, didn't like hearing that. And they said that they were giving me new ones (MUSE RIC) and the Surflink for the cell phone and TV. I was at that time happy the hear that. Well when I got them I was even happier yet as they were even better than my old ones which worked great.

I've been hard of hearing since I was 6 years old. I'm now 52 so I know more than most. I've been sold top of range hearing aids suppose to be moist resistance so they say. What a joke. Not even resistant to humidity. I would steer away from buying any products from Starkey. I've have nothing but constant repairs after repairs. I'm a professional truck driver and Starkey doesn't know how vital it is or how I rely and depend on these hearing aids. Paid up to 6 thousand that came with dryer and surf link. So pathetic. Waste of money on these useless hearing aids.

When I was diagnosed needing hearing aids in 2014, I visited several audiologists and picked one that I liked. She recommended Starkey. So I put out almost $7k for the top of line RIC aids and the Surfline unit. These hearing aids have never worked properly. They don't really improve my hearing in conversations but I get all kinds of click clack noises. I had my hearing rechecked and the hearing aids were deemed correct. The biggest issue is the part that goes in my ear. For some reason it is a BLACK plastic and I think I am allergic to it. After wearing the hearing aids for several hours my ear canals become itchy, red, and scaly. The little wire tail pops out of my ear and won't stay put. This is a very poor design and I see that Starkey has changed this part, but I was told I would have to buy a whole new pair of hearing aids to get the new little earbud. So, the hearing aids just got thrown in a drawer and I don't wear them. Wasted money, wasted effort, wasted time!

My son has worn hearing aids since age 3 so I am quite knowledgeable in the area of what to expect, features, etc. When recently diagnosed with a medical induced hearing loss, I first researched a provider that was a board certified audiologist and that offered the top known and well recognized brands. You also want to select a provider that is well versed in the brands offered so that they are very familiar with how to properly adjust your new hearing aids for your particular hearing loss.

I have a friend who let me try her Starkey Halos and I loved how they worked. I thus bought the new Halo 2 hearing aids and from day 1 I hated them as they were worse than no hearing aids as background noise was horrible. I could not hear the people I was with any better. About 10 times I went in and they reprogrammed them. Still total JUNK - they are refunding my money and I will try Audicus which has a 45 day return policy and they are a lot less money and smaller.

Granted, they are new to me... but that is one of the reasons I'm so pleased. The devices are so comfortable I hardly knew they were in my ears from the first moment. There is a "getting to know you" period when they're new, and that is what I'm doing now. You lose your hearing over a period of years, not noticing until your family starts saying, "Mom, you need to get your ears tested," but when you get hearing aids, it's a sudden change and can be a little disconcerting. I can hear my cat chewing his kibble from across the room! The hearing practice I went to was American Hearing Care in St. Augustine, FL. They couldn't have been better. The hearing test was thorough and everything was discussed afterwards. I chose the second to highest level model and it was around $5,000, but had everything I needed. The devices are tiny, and invisible and come with a 2-year warranty which includes damage and loss. I highly recommend these hearing aids.

THE WORST HEARING AIDS EVER! 2 1/2 years ago, I purchased very expensive Starkey Hearing Aids with all the bells and whistles. Recently, I had them replaced under warranty. Both, the original set and the replacements are equally bad. Whenever my audiologist tries to adjust the volume, the sound becomes sharp and harsh, and the hearing aid gives off a sound from at least 6 inches away from the ear. So, he adjusts the volume down with the result that I cannot hear people a few feet away! And forget giving someone a hug without triggering a squealing sound! Previous to these hearing aids, I used Phonak hearing aids. The sound is close to normal hearing and without all the noise on the side. If you need hearing aids, make sure you use them on a free trial basis, before plunking down $6,000.00 or more. Your hearing aid must be sound adjustable, not just for the volume! Good luck!

My mother in law purchased a set of Starkey hearing aids from Hearing Life in Viera Florida model # 17-14-100363 for approximately 4 thousand dollars (not covered by insurance) in 2015. They have never worked correctly. She had hearing test done twice and they assured her they were the right pair for her hearing. They sent back the left one when she first got them because they said something was wrong with it. To this day she can't hear anything while wearing them. She changes the batteries every day and we yell and repeat ourselves for everything we say. You can imagine how frustrating this gets to be.

I have worn hearing aids for 20+ years and these are the worst hearing aids that I have ever used. I was enticed by what seemed to be a lower cost at first, but I can definitely see that the whole "you get what you pay for" phrase really comes into play with these. It started off by them telling me these were the highest technology, after doing more research I find out that Starkey is actually pretty low technology, even in their "high" stuff.

The phone mode never worked for more than 1 word. Even when they put over 8 magnets on my phone. The auto volume was slow to turn down, if at all, to loud noise. When it did the noise would be back to normal but the aids would stay at low volume. The only way to get the volume back is to shut the aids off and restart. They have stopped working so many times that I have lost count. The last time after factory fixing they still did not work. Now 9 months later, they distort if more than 1 person talks at same time.

I have ITC hearing aids from Starkey that continue getting holes in them. Four different times. 2 times in the left side and two times on the right side. New ones were made each time and they last about two months. The holes are in the plastic casing. Paid over 5000 dollars out of pocket!!! Asked Local shop where I purchased them if they could just take a picture of the hole so I wouldn't be waiting for the new ones to be made and was told no they need to use the inside components of the old one to make new shell. This leads me to believe they have it inside circuitry probably that is heating up causing a plastic to wear and get hole. Soon my one year warranty will be done and I will be out of my money. I believe this company is aware of the problem and have not made attempts to fix it!!!

I lost my hearing in an accident and was issued hearing aids from Advanced Hearing Center in Atlanta Ga. I have never been satisfied with the quality of the Starkey Z Series and it's accompanying "Surf Link" Unit. But my complaint is about the SurfLink Unit and should be taken as a WARNING to those people comparing hearing aids. Most insurance companies WILL NOT supply insurance to cover the extraordinary cost of any hearing devices so be aware of your future needs when buying these products!

Employees were thorough in their explanations and knowledgeable on the topic matter. Addressed me attentively and were very polite. In addition, they gave me 100% of their attention and answered any questions I had thoroughly and with plenty of patience. Their attire was appropriate for their job and the establishment was very well-maintained and thorough in what it carried. Atmosphere was welcoming and very clean. This product is a very valuable item to me as it helps me through everyday life and makes doing, usually, difficult tasks very simple and possible to achieve. Quality of the product is the best I've ever used since needing it. I have also never had any issues or complications in using this product.

Excellent to deal with. They were courteous and knowledgeable. I felt like they had my best interests at heart. I was totally comfortable with the service. The product is excellent. It really brings a clarity to the sounds around me and is comfortable to wear. It is discreet and hardly noticeable. The value is incredibly good. For what it does it is inexpensive without being cheap. There is great technology and craftsmanship involved and is a high-quality product. The quality is excellent. It is well crafted and works fantastically. It is almost like it is my natural hearing. I can't speak highly enough about it.

I needed information about which product would be best for me and they were very fast to respond. I was very happy with the speed and detail of the response. It made me very happy that they were so fast. I am very happy with my hearing aide. It works great and is very easy to change the battery in. It is very comfortable and fits nicely. The price was very reasonable as well. I feel like I received a good deal and would look forward to doing business with them again. I feel like the pricing was extremely fair. I feel that the quality of what I received was exactly as described and well worth the price I paid. I have had no issues with it so far. I have only had to change the battery once and it was not that difficult to do. I feel like the battery life is better than some products I have had before.

I had to contact customer support to find some compatible devices that work with this one; they were 100% helpful and went out of their way to help me any way they could. This is one of the better devices on the market today. It far outperforms the competition and is made of quality material. I can't complain at all about the performance of this device. For what it's worth, I paid maybe HALF of what I could have! Not only is this one of the better devices, but the price point is probably one of the best. This is made of a high-quality material. I've dropped them a bunch of times and they have survived without a problem at all. A few scratches and dents, but still functioning 100%.

The people I talked to were very helpful and went out of their way to make me feel comfortable. The lady made sure I had everything I needed. The hearing aid helped me hear things I forgot I wasn't even hearing. It was amazing experience.and I would highly recommend it to anyone that ask. It was a very valuable product that I could afford without giving my left arm, foot and ear. I could still get some food afterward. I went to get a burrito and fries. It has been very good for me. It has not broke. It has changed my life and what I expect from hearing aids. It makes me happy and full of joy.

The staff at the location I went to was very attentive and really seemed to care about helping get the device needed. They asked what we were needing along with info from the audiologist, and then explained their offerings and helped find the device best for our needs, not their bank account. The device we got, the Orion 2, works perfectly. Don't have an embarrassing device outside, and yet the functionality is not compromised. It is such a "set and forget" device that it is amazing. I do wish the cost had been less, but that is just due to budget. It is not the highest end device, but the functionality and design make up for a lot. The quality seems superb. It isn't a premier device, more of the low to mid range, and yet it performs like a top of the line device as far as I can tell. Still pricey, but good for getting the best on a budget.

When I first bought the device the people there were very helpful. It was easy to set up and start using. The user manual was helpful and the people where I bought it was very informative. I received my money's worth in the device. The value for its performance and quality is top notch. After years it is still running smoothly. Amazing quality. It still feels like brand new after years of use. I haven't had any trouble of a malfunction or break of the device. It is recommended for sure.

They were helpful with finding the device that was right for me. I didn't have to worry about a sales pitch or a commission based sale because I saw genuine concern about my well being from the salesperson. It is the best investment in my health I have ever made. I can hear now and it eliminates background noise so I can hear conversations in crowded environments and virtually anywhere I need to have a conversation. It has returned the quality of life to me in ways I never imagined from a small device. I can hear clearly and not have to nod and pretend to hear. It actually helps me in so many ways. It is great quality and seems to be very sturdy. I don't have to worry about it breaking. And the sound is crystal clear, even when I am in a restaurant or subway.

It is just the right size. It does not cause me any discomfort. It is easy to clean or to keep clean. It helps me to hear very well. It is at a reasonable price. It makes sounds very loud and loud enough for you to hear perfectly. It is a great thing to have. As for the customer service, I get all the assistance I need and more. They are very kind towards me. They always take the time to help me with everything.

The hearing aid helped me hear better and everyone I know that uses it is very fond of it. Additionally it was beneficial and not too costly. It was good. Quality was nice. However it didn't last too long. I might purchase it again. I might not. Overall I was satisfied. Customer service was very nice. The people were pleasant. It was nice talking to them. They explained to me everything the hearing aid did. They were friendly. The value was reasonable. For the value I wouldn't think twice to purchase again. Cheaper than other alternatives. I'm fond of the pricing. I think the perceived value is high. Overall I'm very happy. I would recommend.

I got this product for my father and after buying many different ones he had told me that this hearing aid was the best and the sound quality was excellent. I believe after buying many different kinds of hearing aids that this one is up there in quality, probably one of the best ones that have ever been made. I have never had an issue with this product. Therefore I have not had an experience with someone in the customer service department. Maybe the product is so good no one needs service. I would have to say that this cost a lot of money. But I have been buying lots of different brands of hearing aids. So I am happy I found a quality product regardless of the cost.

It did what it was meant for and my parents are happy with it. (They are the ones that I bought it for.) It is a pretty good quality based on the price. The price was pretty good too and I am actually very happy with it. I did not have any trouble contacting a staff, when my parents needed help with their hearing aid, and the staff was very friendly. They tried their best to satisfy me. It does have a lot of value because it helped people like my parents that have difficulty hearing hear better and I consider it an investment.

I am pleased with the performance of my hearing aid because it reduces background noise and amplifies the conversation that I am interested in hearing. I have no more embarrassing moments where I don't hear what someone is saying and I no longer have to ask anyone to repeat themselves. My hearing aid device is small enough to fit into my ear of course, but it is small enough to be out of sight so nobody knows that it's there, but I know it is because I can hear everyone now. It doesn't feel like it's in my ear because it fits so comfortably.