Starkey Hearing Aids Reviews

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About Starkey Hearing Aids

Starkey is a privately held, global hearing technology company headquartered in Eden Prairie, Minnesota. Founded by Bill Austin in 1967, Starkey is known for its innovative design, development and distribution of comprehensive digital hearing systems. Led today by President and CEO Brandon Sawalich, Starkey is the only American-owned provider of hearing technologies. The company has more than 5,000 employees, operates 29 facilities and does business in more than 100 markets worldwide.

Pros
  • State-of-the-art technology
  • My Starkey app
  • Styles for all levels of hearing loss
Cons
  • Not always covered by insurance

Starkey Hearing Aids Reviews

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    2 featured reviews
    How do I know I can trust these reviews about Starkey?
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    Page 2 Reviews 5 - 35
    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed April 4, 2026

    I went by Starkey and saw the hearing aid. I didn't have to pay anything when I got it since they accepted my insurance. The people were nice and they explained everything. They were courteous, kind and attentive. They’re what you should expect from a business. The customer service was great. I’ve had the hearing aid for a couple of years now and it somewhat helps. It works and I got some benefit from it. It has been a good experience.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 3, 2026

    I went through Hear Again, a local firm right near my house, when I bought the Starkey hearing aids. It wraps around the ear and is chargeable. I went once to have it fixed and the customer service reps were there when I needed them.

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    Staff

    Reviewed March 24, 2026

    Roz at Willoughby Hearing is great! She has been excellent and quite knowledgeable. I have to have a Cochlear implant in my left ear and my Starkey hearing aid on the other and Starkey is the best!

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    Verified purchase
    Staff

    Reviewed March 12, 2026

    I did some reviews and found out Starkey Hearing Aids was top-rated, it was handled by an audiologist, and it's a couple of miles from my home so it was very convenient. From an enhancement of my hearing, it's not as quite as effective as I thought it would be. It's somewhat helpful. I go in for regular checkups and tunings. There's still a gap there. But I like the functionality a lot. Starkey is one option you should look at.

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    Verified purchase
    PriceStaffRates

    Reviewed March 7, 2026

    Starkey is good. I can't hear and they were local where I live. I wasn't happy with their price, but the hearing aids sure help me hear well. I'm doing okay with them and I appreciate the volume feature.

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    Verified purchase

    Reviewed March 1, 2026

    Starkey Hearing Aids is a great company. The guy who sold me the hearing aids was good. He explained the product very well. Also, Starkey's reputation is a big deal to me and that they were available if I had questions or needed anything. The sounds are more tolerable and more controlled. Everything's more crisp and clear, so I don't miss a conversation. And when I'm at dinner, it's more focused on who I'm with instead of trying to block out all the other chaos. I'm very happy with the product. You should look into it.

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    Verified purchase

    Reviewed Feb. 28, 2026

    The Starykey hearing aids are okay. I have trouble when I'm out around a lot of noise. Even though I've tried to adjust it, sometimes they don't work very well. But just sitting at home watching television or something like that, I'm fine. The best part is I can turn it up and down as needed. It was hard to hear certain voices, tones, and that has gotten better.

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    Verified purchase
    PriceRates

    Reviewed Feb. 25, 2026

    I got my Starkey Hearing Aids at the hearing place that I went to. The person who was there suggested them, and I didn't wanna go for anything cheap. I went with something that made sense. When I was looking at stuff, Starkey's website was a little janky. But I didn't use it other than general searching. Also, Starkey could lower their prices. But compared to other devices, mine was good. I love the Bluetooth tech. I could hear better.

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    Verified purchase

    Reviewed Feb. 21, 2026

    Starkey Hearing Aids is better than any other hearing aid my husband had. Our son who is an engineer told us that Starkey is the best. He knew what they were using and other hearing aid places weren't using those. We have sent a few people to Starkey already for hearing aids as well.

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    Verified purchase

    Reviewed Feb. 20, 2026

    My Starkey hearing aids work well, but I wish they were a bit smaller. I wear glasses, and it’s hard keeping them behind my ear and the glass frames too.

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    Coverage

    Reviewed Dec. 22, 2025

    First I bought phantom earplugs hearing aid. I love it became a necessity at work for notifications purposes and I hear conversations better. I was on android and eligible for another hearing aid so I try Iphone before purchasing to test streaming boost. Sound on iPhone is better. So I went for Starkey I think omega hearing aid. Doesn’t matter. The biggest disappointment ever on Iphone you can only pair 1 set of device. They ask to forget old one not to disconnect. Which mean bye bye settings. Every time I want to switch I have to repair the accessibility Bluetooth and reprogram audio settings.

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    Starkey Hearing Aids
    Response from Starkey Hearing Aids

    Hello, We understand that your hearing aids help keep you connected with your world. Our customer service team is happy to review this for you and see if there is anything they can do to help. To contact them, please call (800) 328-8602. You can also connect with them through email at CR_consumer@starkey.com

    Reviewed Dec. 15, 2025

    Horrible, horrible, horrible. Nothing but problems. Need to visit audiologist every 2 weeks or more to resolve problems. Would never get this brand again. Muffled sound, whistling, rechargeable batteries don't last more than a day, sometimes they don't work at all and I have to wiggle them or touch them repeatedly to get them to work. Batteries wear down faster than they should.

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    Verified purchase
    Staff

    Reviewed Dec. 3, 2025

    My doctor prescribed Starkey hearing aids, and they’ve done wonders for me. Without the hearing aids, I wouldn’t be able to understand what people are saying. They're easy to put in, comfortable, I can hear well, and I love them.

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    Starkey Hearing Aids
    Response from Starkey Hearing Aids

    Thank you for leaving a review, Helen.

    Verified purchase
    Customer ServiceSales & MarketingPriceOnline & AppStaffRates

    Reviewed Nov. 14, 2025

    What I like best about my Starkey hearing aids is it hooks right into the phone so I can listen. It stays charged for a good part of the day. I don't have to worry about it getting weak. In fact, once, I didn't get to charge it and it lasted me two days. So, that was good. Since it's chargeable, I have a little thing I keep it in at night. My hearing aids are very comfortable. I don't even know they're there. They fit on the back of my ear.

    As far as the features, I just leave it on personal and it works fine. I don't play with those controls. In fact, once, it got on restaurant, and I was having trouble because I could hear the wind and everything going by. It was really bothering me. I realized that it was on restaurant. I changed it back to personal and I didn't have any trouble. Sometimes, the app gets stubborn and it won't respond but most of the time, it works okay. Overall, while it's expensive, I've had good luck with Starkey and I got what I paid for. The office here that takes care of us is neat as they can be. The people are very friendly. They take good care of us. "

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    Starkey Hearing Aids
    Response from Starkey Hearing Aids

    Thank you for taking the time to leave a review, Marsha. We appreciate your feedback.

    Verified purchase
    Customer ServiceCoverageSales & MarketingPricePunctuality & SpeedOnline & AppStaff

    Reviewed Nov. 13, 2025

    My Starkey hearing aids fit perfectly. I love them very much. Without them, I can't hear anything at all. They're in-the-ear and it comes on top of the ear. I wear glasses, so sometimes the top part is a little irritating, but it's nothing that I can't deal with. They're also connected via Bluetooth to my phone which I find very helpful. There is also a little button on top of the hearing aids where I can adjust the sound. I can also adjust it on the app on my phone. I have a little box that I set them in and it charges them. I can unplug it and carry it with me if need be. It holds a discharge.

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    Starkey Hearing Aids
    Response from Starkey Hearing Aids

    We really appreciate hearing from you Christiana. It's wonderful to read that you're having a great experience with your first hearing aids.

    Verified purchase
    Customer Service

    Reviewed Nov. 11, 2025

    I have chargeable hearing aids from Starkey and they're pretty easy to use. It's been years ago since I got them. I've known about Starkey through one of those companies that did my hearing test. I would recommend them to a friend.

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    Starkey Hearing Aids
    Response from Starkey Hearing Aids

    Hi Anedda - We do offer styles of hearing aids that have bluetooth and speech-in-noise enhancements. We recommend speaking with your hearing professional to see if you can still exchange for a model that has all of the features you are looking for.

    Verified purchase
    Customer ServiceCoverageSales & MarketingPriceStaffRates

    Reviewed Oct. 28, 2025

    My Starkey hearing aids let me know what level I’m at, which is my favorite feature, and I’m pleased with the model I have. The only thing is that they make the inside of my ears sweat, so I have to take them out a couple of times a day and dry my ears out.

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    Verified purchase
    StaffRates

    Reviewed Oct. 9, 2025

    I needed hearing aids and Starkey helped me hear a whole lot better. I was struggling with not being able to hear what was being said to me, not being able to answer right when people ask me questions. I like that I can turn them down and adjust it to where if you are in a space of a room that has an echo to it, you can still get the hearing of what people said.

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    Verified purchase
    Customer ServiceStaffRates

    Reviewed Oct. 9, 2025

    I spent 30 years in a deaf community and when I began to lose my hearing in my 60s, it was time for hearing aids. I simply went to one of the local hearing aid places and they happened to be Starkey. I already knew what to look for, and the man that fitted the hearing aids did a good job.

    I like the fact that I can change settings and control the volume from my phone. Hearing aids make a big difference in your life, in your communication with other people, which is certainly even more important than watching your television or hearing music. Being able to communicate with others is the key. Before I started with Starkey, I had already been wearing hearing aids. So they were just a continued enhancement to my hearing. And Starkey’s better than the other hearing aids I had.

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    Verified purchase
    Rates

    Reviewed Sept. 27, 2025

    I go to a hearing aid place and Starkey was the hearing aid that was recommended by the ear doctor. They're working well. My only problem is that I perspire quite heavily and quite often, and I know I have to watch it because I know if they get wet, it shorts them out. They have a tendency to cut off. Besides that, the quality is good.

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    Starkey Hearing Aids
    Response from Starkey Hearing Aids

    Thank you for sharing your feedback.

    Verified purchase
    Customer ServiceCoverageSales & MarketingPriceOnline & AppRefunds & PayoutsStaffRatesTransparency

    Reviewed July 22, 2025

    I'm satisfied with my Starkey hearing aids. The people that I went to to get them seemed to be very knowledgeable about the product. I'm 54 and I've been wearing hearing aids since I was a toddler, so I've had my fair share of brands and styles, and these are a little more high-tech. And with them being Bluetooth, I feel like they cut in and out, which I've never experienced before. I've had digital hearing aids, but I've never had Bluetooth. They're just a little different. My phone goes straight to my hearing aids, and that's a feature that I especially like about Starkey.

    My hearing aids are completely in the ear canal, and they fit fine. I don't have any issues with them. I love how they are now. I can't imagine what could possibly be next as far as the future. There's also the little box to where you can stream it to your television and adjust the volume for just yourself. So, there's that feature. However, that's above my pay grade to think about, too.

    As I've gotten older, my hearing has become worse. But with the hearing aids, I can hear more now than I could even five years ago. Because of technology, I can hear birds chirping, where I've never heard them chirp before. It's little things like that that a lot of people take for granted. Now, I still can't hear a mouse. Some people can. It's been quite an adjustment from time to time because of technology. Every time I get new hearing aids, I'm able to hear something new because technology keeps improving. I can control my hearing aids through the app. I'm not so sure if it would be good for the elderly and for someone not so tech-savvy enough to be able to use the app. But for myself, I like it. I'm confident with it. I can make my own adjustments.

    Once, I had an issue with getting my hearing aids updated because I changed phones, and it didn't wanna carry over to the new phone. So, I called customer service, and the lady was able to help me with no issues at all. She knew exactly what needed to be done to get my Starkey going so that I could be reconnected with my hearing aids through the phone.

    As far as the price, I feel like it was fair even if I did have to pay full price. But thanks to my employer and the program that they have, insurance-wise, because I was able to pay very minimal compared to full price without any insurance coverage. This is the first time in my adult life that I've had insurance. When I was a child, my mom had other insurances through the government, and they took care of it. As an adult, I've always had to pay full price out of pocket. So, what I paid for two hearing aids is like pocket change compared to if I had to pay the full price. Price-wise, there are other brands that are cheaper, but I also feel like you get what you pay for. So, I can't really say anything negative at all about the price.

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    Starkey Hearing Aids
    Response from Starkey Hearing Aids

    Thank you for your glowing review, Michelle. We really appreciate hearing from you.

    Verified purchase
    MaintenanceStaff

    Reviewed July 22, 2025

    I got my Starkey hearing aids through a government program. The hearing aids didn’t cost me anything. The only thing I pay for is the batteries, and that’s it. It’s a program that helps low‑income people. I called and got an appointment for January with the girl in Marksville. She did my hearing test, and while doing it, she set up my Starkey hearing aid right there. She put in my hearing aids the same day, right after the hearing test. It was remarkable. I thought I’d have to wait a couple of weeks. I went back for a follow‑up because I needed new domes. My right ear canal is smaller, so she gave me new ones.

    I’m very satisfied. With the hearing loss I have, they work fantastic. They’re behind‑the‑ear with the little piece that goes in the ear. Once a year, they clean and check them for me. I love them. I have hearing loss in both ears, but my right ear is worse. I also have tinnitus. The ringing has been there so long that I just tune it out. The hearing aids help pick up sounds even over the ringing.

    I use them when I really need to hear, like at church or the doctor’s office. Otherwise, I don’t wear the right one because it’s distracting. The one for the left ear I wear all the time. I can hear because they tuned it really loud, but it’s confusing after so many years of not hearing in one ear. Putting something in it throws me off. Still, it helps a lot. When I’m in noisy situations, I can hear over everything. I can’t normally hear a bird chirping or water dripping, but with the hearing aid, I can. It’s extremely helpful. I could have gotten Bluetooth, but I didn’t want it. It’s too distracting for me. My hearing aids use batteries, and I charge them about once a week. I use Duracell, so they last longer, sometimes eight or nine days. When I take them out at night, I open them so the battery is not running for nothing.

    I get little notices from them, like an email, a card, or a text reminding me to bring in my hearing aids on certain days. I got them in Marksville at Dr. Breen's office. So far, I’ve been very satisfied. I don’t have anything to complain about.

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    Starkey Hearing Aids
    Response from Starkey Hearing Aids

    Thanks for sharing your feedback, Nathalie.

    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedStaffRates

    Reviewed July 22, 2025

    I had a hearing test in Alexandria in Louisiana. They did a good job in helping me figure out my hearing needs. The Starkey hearing aids I got is battery operated. I also have the option to control the volume. It is what my insurance would pay for. It would have been nice if I could’ve had the higher quality ones. But the insurance is your red flag. It's whatever you can afford to buy and the programs that you can qualify. They only give you a certain brand. But the rep that I worked with was very polite and good. She was nice and she explained everything. I couldn't ask for anything better.

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    Starkey Hearing Aids
    Response from Starkey Hearing Aids

    Thank you for leaving a review, Brenda.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 22, 2025

    My problem is tinnitus, and there’s no cure for it. The doctors said the best they can do is help me live with it, and hearing aids are one way. I tried them and they really do help. They definitely work. That’s the only reason I use hearing aids.

    My daughter started all of this. She picked up the phone, made the call, and told them what was going on. Then Starkey called me. We spoke, and that’s how it came about. I can’t remember the name of the place where I got them, but it was a good experience.

    The only bad thing was that they constantly change their staff. Once I got to know someone there, they were suddenly gone, especially the actual hearing doctor. She was very nice and friendly, but the next time I went in, she was gone. The same thing happened with the rest of the staff. Now, I don’t know anyone there.

    Right now, I have an issue. I had my hearing aids paired to my phone through Bluetooth, but I bought a new phone in April and I can’t get them to connect. I’ve been trying to do it through the Starkey app, but for the life of me I just can’t get it to work. I finally got so frustrated that I gave up.

    I need to try again because I like that feature, being able to use Bluetooth to hear music or take calls. I had it set up like that on my old phone. I’ve tried everything. I uninstalled the app, went back to the Google Play Store, and re-downloaded it. I even tried starting from the very beginning, but it still won’t let me set it up.

    Overall, the experience was good. They treated me well and explained a lot. I’m actually supposed to go back, but I’ve had some scheduling issues. They’re supposed to call me early next week to set up the appointment.

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    Starkey Hearing Aids
    Response from Starkey Hearing Aids

    Thanks for leaving a review, Jim. We have some guides available that can help you pair your hearing aids to your new phone here: https://www.starkey.com/support/connectivity-and-pairing. You're also welcome to connect with our technical support team at 1-866-637-9243.

    Verified purchase
    Customer ServiceTechStaff

    Reviewed July 22, 2025

    I went in in response to a mailing from my Medicare company. They had a relationship with the vendor carrying the Starkey brand here. I had a test and it was determined that I had some hearing deficiency, primarily in one ear, and a little bit in the other. It was suggested that I needed to get hearing aids at that moment before there was much more declination of my hearing.

    I chose to go ahead and get Starkey and I’ve had them for a little over a year now. There's a piece that sits behind the ear, and then it got a little wire that you got a little insert that goes into the ear canal for the aid of improving the hearing. It’s been pretty easy to get used to. But I really struggle a little bit as far as adjusting them to take care of hearing issues. There are four different settings based upon the type of environment and you can adjust the receiving sound up and down based upon particular situations for each of those four different settings. They're helpful. But I have some disagreement with my wife about the level of hearing needs I have.

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    Starkey Hearing Aids
    Response from Starkey Hearing Aids

    Hi Paul - Thanks for your feedback. Did you know that your hearing professional can build custom programs for you? If there's a specific setting or scenario that you feel are not addressed in your current program options, it might be worth asking about at your next appointment.

    Verified purchase
    Customer ServicePriceRates

    Reviewed July 22, 2025

    My experience with Starkey was wonderful. I had a very enlightening experience with the audiologist. My experience at White's was he not only tested my hearing, but he used a different type of testing where there were recorded questions and I was to repeat the words back so he could determine how well I actually heard. I never had that before. I was very impressed.

    There isn't anything I don't like about my hearing aids. My hearing aids use batteries rather than charging them. That has been fine up until the point where hearing aid batteries' manufacturers have been required to put the batteries into what they call childproof cases. And I don't even know what would be strong enough to get the cases open. It's terrible. But as far as my hearing aids go, I like that I can turn it up and down. I can also change the setting to audience or outside. But they were expensive.

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    Starkey Hearing Aids
    Response from Starkey Hearing Aids

    Thank you for sharing your feedback, Marianne!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffRates

    Reviewed July 22, 2025

    My experience with Starkey has been crappy. I couldn't hear when I went in there and I couldn't hear went I left out of there. I could hear, but not really. I'm still asking people what do they say. I also don't have a problem with the doctor. She did what she could do. However, one company financed me from the beginning, and then they turned around and sold me to another company, and then they financed me again. So I would have to get with them on that. My Starkey hearing aid fits down in my ear. It took a little while to get used to it, but I got used to it. But I wouldn't recommend them to a friend. I'd tell them to buy that one on TV for $200. If they lose, they’re only losing a couple of hundred dollars. On my end, I'm losing thousands.

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    Starkey Hearing Aids
    Response from Starkey Hearing Aids

    Hi Donnell - Your hearing aids should help you communicate with others. It's understandable that you're feeling this way. We highly encourage you to have a follow-up appointment with your hearing care provider, as there may be additional adjustments that can be made to help you hear a bit more in the way that you prefer.

    StaffHonesty & Transparency

    Reviewed July 17, 2025

    I would recommend Starkey, professional staff, friendly, honest and very helpful. I had problem with my hearing for more than 10 plus years, unfortunately no one was able to help me until I met this office location Hunting Park.

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    Starkey Hearing Aids
    Response from Starkey Hearing Aids

    Hi Elia -

    Thank you for taking the time to leave a review. We're happy that you're hearing better!

    Verified purchase
    Customer ServiceTechOnline & App

    Reviewed July 16, 2025

    My previous hearing aids were outdated and I looked up online and tried to find a place. The ones I got previously were in the canal just like these new Starkey that I got, but they weren't as smart as these are. These are paired with my phone, so it's easier to not miss phone calls. I have already had problems with my Starkey in the first year. It was the thing that amplifies the sound inside the hearing aid. But they fixed them right away and it all worked out okay. Whereas, it took a couple of years before I needed to have the Oticon worked on. Also, these aren't quite as hidden as my other ones, but these aren't completely in the canal. But I'm close to death without them.

    For people with hearing loss, you don't miss phone calls for the most part, or text messages, even in a noisy environment. With the Bluetooth pairing, you can hear your phone call better than you possibly could have without them. That's the biggest thing that I like about it. I could sit on my couch and be watching bare-knuckle boxing on my phone, and my wife can be sitting next to me watching a Hallmark channel on the TV, and she doesn't even know what I'm watching. It's nice. You can do anything like that. It could be car racing, motorcycle racing, and you don't disturb anybody because it's only in your ear.

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    Starkey Hearing Aids
    Response from Starkey Hearing Aids

    Bradley,

    Thank you for leaving a review. We appreciate your feedback.

    Verified purchase
    Staff

    Reviewed July 16, 2025

    Starkey was recommended by the doctor, and the store's customer service was great. They were very accommodating and understanding. The hearing aid I got fits behind my ear. We're not that good with technology, so we don't use the app and we're not accustomed to Bluetooth as well. Other than that, I've noticed a tiny bit of difference in my hearing compared to before.

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    Starkey Hearing Aids
    Response from Starkey Hearing Aids

    Rehana -

    Thank you for leaving a review. Some hearing professionals like to ease their patients into new technology and may require follow-up appointments to continue dialing in your hearing profile so that you're hearing more in the way that you prefer. If you haven't already, we recommend reaching out to your provider, as there may be some small adjustments they can make to improve your experience even further.

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    Starkey Hearing Aids Company Information

    Social media:
    Company Name:
    Starkey
    Company Type:
    Private
    Year Founded:
    1967
    Address:
    6700 Washington Avenue S.
    City:
    Eden Prairie
    State/Province:
    MN
    Postal Code:
    55344
    Country:
    United States
    Website:
    www.starkey.com

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