
Starkey Hearing Aids Reviews
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About Starkey Hearing Aids Reviews
Starkey is a privately held, global hearing technology company headquartered in Eden Prairie, Minnesota. Founded by Bill Austin in 1967, Starkey is known for its innovative design, development and distribution of comprehensive digital hearing systems. Led today by President and CEO Brandon Sawalich, Starkey is the only American-owned provider of hearing technologies. The company has more than 5,000 employees, operates 29 facilities and does business in more than 100 markets worldwide.
Pros & Cons
Pros
- State-of-the-art technology
- Thrive Hearing Control app
- Styles for all levels of hearing loss
Cons
- Not always covered by insurance
Bottom Line
Starkey Hearing Technologies develops hearing aids under three brand names. Starkey manufactures 10 different styles of hearing aids for all levels of hearing loss.
Starkey Hearing Aids Reviews
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Reviewed Sept. 9, 2023
I'm very pleased with my Starkey Hearing aids. I hear a lot sharper in most circumstances. It's also covered by insurance.

Thanks for leaving a review, Thomas.
Reviewed Sept. 8, 2023
This is my first time using a hearing aid and it’s comfortable. You don’t know it’s there and people don’t see it. You can adjust it from your phone so it's very discreet and no one knows that you're even doing it. It's a great product. It has a lot of adjustments though I don't use them. But I know they're there for being in a restaurant. It's like having Apple earbuds in all the time. The Starkey hearing aid is working very well and it’s helpful. I'm only 61 and it improves the quality of my conversations with people. But sometimes when I'm in places where it's loud, the hearing aid is uncomfortable. You can hear everything.

Hi Jacqueline - Thank you for leaving a review. Did you know that you can add custom programs and memories that you can turn on and off in different listening environments? This may help with the discomfort you are experiencing in louder environments. You can learn about it here: https://www.starkey.com/blog/articles/2023/08/how-to-use-programs-on-your-hearing-aids!
Reviewed Sept. 8, 2023
So far, they are servicing my needs adequately. The hearing aid I chose is a mid-range product and it suits my needs. I'm able to ring into my cellphone. I'm also allowed to select into a zone sound system, like in the church or theater if it's compatible technology. I can also set it to reduce wind noise outdoors. The hearing aids have allowed me to experience improved hearing in a lot of situations. The most noticeable improvement has been with one-on-one conversations.

Thank you for taking the time to share your experience. We're glad that your new hearing aids are helping you hear your best wherever you go!
Reviewed Sept. 8, 2023
My Starkey hearing aids link up with my cellphone so that I can listen to YouTube or whatever I'm doing, and accept phone calls. They come in a box that I can plug in, and it charges overnight. It does everything they said it would do. The customer service has been wonderful as well. Lucina, the salesperson that inherited my account, is fantastic. She does all the routine follow-ups every three months. I would drop in and see her, and she'd clean my hearing aids. Overall, if people wanna invest thousands of dollars so that they can hear their grandkids screaming, this is the thing to do. I paid $8,000 for these, and the only thing that's worth that much on them is the off button.

Thank you for sharing your feedback, Steven.
Reviewed Sept. 4, 2023
The hearing aids are very expensive and I'm still trying to get used to it because it lessens and I like noise at all times. But I love that I can work out in it without having to worry about the sweat. I'm not a fan of the Bluetooth though. If I have the phone in my pants pocket, it doesn't work good. I have to have it out and close to me. I went once or twice for follow-ups and to have the device cleaned and Starkey’s audiologist didn't find any issues with it. It was great.

We appreciate your feedback!
Reviewed Sept. 3, 2023
I like Starkey. I'm satisfied but not completely, because sometimes I have problems with the product. But I know it's not the product. It’s the charger that is giving me problems. Sometimes, the hearing aid at 12 o'clock noon just turns off. It just rings a bell that's telling me the battery is gone. But it shouldn't. It should last until at least 8 o'clock at night. But I couldn't hear, so I put it back on the charger.

Thanks for sharing your experience. We recommend running self-check to see if an issue is detected with the hearing aids. You can learn how to do that here: https://youtu.be/_9qGYZBCCCA. If the issue persists, please connect with your hearing healthcare provider to see if cleaning or other maintenance is needed with either the hearing aids or the charger. They'll be able to help!
Reviewed Aug. 25, 2023
The hearing aids make everything louder. But I still have trouble with the background noise in the TV. It's hard to distinguish words over the background sounds. I like the Bluetooth feature and the app where I can turn the hearing aids up louder to try to hear the TV. But as soon as I turn it up loud so I can hear the voices, the hearing aid distorts them. The device is a little expensive but with it, I am not asking people to repeat themselves as much.

Hi Charles - It's understandable that you'd like to hear your best in all situations! There are custom programs and accessories that your hearing professional can help you with in regard to the TV concerns, so we recommend connecting with them when you have a chance.
Reviewed Aug. 25, 2023
My hearing aid works beautifully. It's something that helps me in my every day life. But it's expensive.

Thank you for sharing your feedback, Mary Rose.
Reviewed Aug. 9, 2023
The Starkey Hearing Aids are very good. I bought them through the Hearing Lab and it went very smoothly. The quality of the product is excellent. I like the fact that I can adjust them on my phone, the Bluetooth. It's a wonderful product.

Thanks for taking the time to leave a review. We're glad you're loving your new hearing aids!
Reviewed Aug. 9, 2023
Starkey is worth it. You get what you pay for, they say, and it's amazing. I can actually hear.

We are so glad that you're hearing better! Thanks for sharing your experience.
Reviewed Aug. 8, 2023
I'm a music lover. The last three years before I got my hearing aids, I noticed that I don't hear everything that I heard when I was younger. I was sure I had a hearing loss as I kept trying to correct my sound system to make up for it. But I knew I had hearing loss. So, once I got my hearing aids, I started hearing again what I knew I heard earlier. People that I work with from Starkey Hearing Aids have been very supportive.
I've been having problems with one ear. Much of the first year, I had domes over the receiver to connect the hearing aids. But one was too small and fell out of my ear, and one was too large and would work their way out of my ear. So, we went with custom hearing molds. And with my right ear, it caused me pain. The people that I work with at the hearing lab worked very hard to try to get it to fit without causing me problems. After a while, they said, "We need a different design." And we went through it. After a while, they said, "We need a different design." So, we're still working on that. I called about an hour ago to say, "My left ear mold is great. My right ear mold is falling out, so we need to do something." But they've been very helpful and willing to help me find the best solution.

Thank you for sharing your feedback.
Reviewed Aug. 8, 2023
Starkey's customer service is excellent. They have been really good about following up to see if there are any minor changes that need to be made to the hearing aids. Also, the hearing aids are very versatile and comfortable.

Thank you for sharing your kind words.
Reviewed July 23, 2023
I have the Genesis model. Wearing them doesn't feel bad. But I have should-length hair and sometimes, when I don't have music playing or there's not much going on, I try to tuck my hair behind my ears and I hear it going over the hearing aids. Other than that, they fit like a charm and I don't have any discomfort. Plus, they are rechargeable. The hearing aids should hold a charge for 40 hours and the case can charge them up to four times.

Thanks for leaving a review, Kandra!
Reviewed July 23, 2023
I got a referral from my primary care physician on base and went to the audiologist. I got diagnosed with hearing loss and tinnitus. So, I was issued the Starkey hearing aids. They're great. They really help with the tinnitus and the hearing. It's very easy to navigate the app. The interface is user-friendly.

We really appreciate your feedback, Jeremy. We're glad that your new hearing aids are helping you!
Reviewed July 23, 2023
The audiologist checked my ears and she let me know my options with Starkey. I chose the second to the highest cost one. I figured I needed that. She shared that I could have a microphone in my deaf ear that would transfer the sound to my hearing and I had not had that before. It seems to be working quite well. I like that with my smartphone, I can press the Starkey icon and then if I'm watching TV, I press TV or if I want to be in conversation or at lunch with someone, I press that icon and I get that. I would tell others about my experience. In fact, my dentist has shared and he has some of the same issues I have. I told him about the brand name and I gave him the information of the audiologist and the locations.

Hi Karen - It's wonderful to read that your hearing aids are helping you hear and live better. Thank you for leaving a review.
Reviewed July 23, 2023
The service of Starkey has been good. They've been very friendly and open. However, I'd like to have a how-to manual so I could look up things on occasion to remind me of what I've been told. Sometimes I forget it. I had the hearing aids adjusted two weeks ago and that made a big difference for me because the first week was sporadic. I was hearing a lot of stuff I didn't want to hear. I also like the connection with my phone. When I mess with it all day long, it gets me back to zero every day.

Thanks for leaving a review, John. You can find support articles on our website: https://www.starkey.com/support/get-help and how-to videos on our YouTube channel: https://www.youtube.com/playlist?list=PLkVlnKzEMhTZRerlnjoCOBn5P0O3lYxvz.
Reviewed July 22, 2023
The quality of the Starkey hearing aids is excellent and helps me hear better. However, I would appreciate a battery inside the charging port that would hold its own charge. That way, if I am camping, for instance, and needed to charge my hearing aids, they had that availability. It looks like there's plenty of room in the box of the battery to charge my hearing aids. But I'm not an engineer by any means. So that would be cool. I work in a loud environment and I would appreciate it if there was a noise-canceling or hearing-reduction option. So I didn't have to take my hearing aids out whenever I'm at work.
The quality of the Bluetooth is good. However, the range is extremely small and they don't reconnect very easily. Because of the program I set up on my hearing aids, I can't just hold the button down and turn them off and then turn them back on to re-pair. That would trigger a different program that I have set up. So the easiest way for me to reconnect both hearing aids to my phone and Bluetooth is to shut my phone off and turn it back on. The hearing aids themselves working as hearing aids are excellent and I'm appreciative to have an improved hearing ability through them. But I would appreciate having a focus on preserving what hearing is left instead of just amplifying the sounds around you. Because I intend on taking these hunting and I'm a little worried about dropping them in the mud or snow to switch to hearing protection if I have the time to do that.

Thank you for sharing your feedback, Michael!
Reviewed July 21, 2023
Starkey offered a hearing aid unlike any other. My left ear is almost gone hearing-wise and it would transfer the sound from my left ear to my right ear. So far, it has worked marvelously. I just went there today and had the hearing aids adjusted. The rep does a wonderful job and he listens to me. Sometimes I take the hearing aids off and sometimes I don't wear them when I'm at home. He said I should wear them all the time and that it helps to train the brain. So, I'm gonna have to start wearing them.

Thanks for sharing your experience, Judith. We're glad that your new hearing aids are helping!
Reviewed July 20, 2023
Starkey has average quality for what digital hearing aids cost. When I needed new aids, they had a trade-up kind of thing. So, I got to keep my old hearing aids as backup. These were a pretty decent price. They were actually less than my last set of hearing aids. They seem to be working better than my last hearing aids. It wouldn't always connect to Bluetooth. But they were getting old. I've had them for about five years. Starkey has an 800 number that you can call if you're having issues, but you can only call Monday through Friday. So, if you have something go wrong on the weekend, you're up a creek without a paddle. Nothing ever goes wrong during normal business hours.

Thanks for your feedback.
Reviewed July 8, 2023
I appreciate that the hearing aids are Bluetooth. That comes in handy. When I need it, it's very convenient. They've had a positive impact on my life.

We appreciate your feedback. It's wonderful to read that better hearing has had a positive impact on your life.
Reviewed July 7, 2023
I went to my old audiologist and unbeknownst to me, my insurance did not cover the new hearing aid. So, I contacted Blue Cross and they put me in touch with this company that I went through, and they said that Starkey was the best that they carried, and so far, I really like them. It is very comfortable.

We're glad that we were able to help!
Reviewed July 7, 2023
The hearing aids have been nothing but a godsend to me. I worked in prison and I had no hearing aids. I've shot weapons without hearing aids, because in prison, you don't get the opportunity of putting on your headphones and then taking a shot or firing a warning shot. I’ve always had ringing in my ears from about 15 years old on. I didn't understand it before. But I understand it now. I couldn't hear people whenever I would be out and trying to be social. I would have to raise my voice up and everybody would look at me like I'm an idiot.
Now that I've gotten my hearing aids, I talk softer and I don't get as upset. I'm much more able to hear my wife and also respond to her. It's really improved a lot of things. My vocabulary has improved. I've had some areas that have gone up, like in my grammar and spelling. Everything's taken a turn going up, so I'm very pleased with it. But Starkey could offer it cheaper. It would be great for a lot of people that can’t afford the $6,000 price. I'm able to afford it because of my retirement and how I've done things.

Thank you for sharing your experience. We're glad that your hearing aids are helping you reconnect with others.
Reviewed July 7, 2023
With my Starkey hearing aids, I don't ask my husband to repeat what he said, and I can hear things that are happening in the other side of the house now. It's awesome. When I take out them at night, I notice a huge difference. I love them, and I never knew I had hearing loss until I started wearing these on a regular basis. There's a device behind my ear, then it comes around and I place this little rubbery thing inside. There's also something like a fish line that hooks into the inside of the ear. In the morning, when I put my hearing aids on, I hear this hissing sound for about 30 seconds to a minute. The doctor said that my brain then tells me, "Oh, I don't need that sound" and then it stops.
On the right side of my hearing aids, it's the volume, then on the left side, I can press a button that gives me four features, including personal, restaurant, and outdoors. I tried the restaurant feature and it was probably better than the personal, but I did not notice a difference. I thought I was hearing more tinny sounds, but it's hard to tell 'cause I was in a restaurant. We were in the bar section, and the TV was going.

We appreciate that you took the time to share your experience. It's wonderful to read that you're noticing a huge difference.
Reviewed June 27, 2023
The hearing aids I got have Bluetooth and it's easy to navigate using it. I might have gotten more than I needed and I sometimes think I don't need them but they help. It's a good product and I'm getting good service. They don't show much and they're easy to get in and take out. Also, it's nice that we go back and there's a doctor on site that meets with me. They make adjustments and make sure everything is working.

Thank you for taking the time to share your feedback.
Reviewed June 26, 2023
I'm hearing better since using Starkey Hearing Aids. They're meeting my needs. They've been great.

Thank you for sharing! We're glad that your new hearing aids are helping you hear better.
Reviewed June 25, 2023
The quality of my Starkey hearing aids is wonderful. I can hear so much better on the phone. That feature is excellent. I may get the feature for TV. I still struggle a little bit with that. I also like the feature where you can put it for cars and restaurants. I love that it's chargeable too. It can hold the charge for the whole day. Their reps were also great. SoundPoint was where I went. They were efficient, friendly and welcoming. It's a good place.

We are so happy that your new hearing aids are helping you hear better in so many scenarios. We do make a TV streaming device, which might be of interest to you. Your hearing healthcare professional can help you with it and see if it might be a good fit.
Reviewed June 24, 2023
Their customer service reps were knowledgeable, expedient, and really helped navigate the process. I like the Bluetooth features of my hearing aid. My favorite feature is the fact that I can change into focus mode. It’s called Edge Modes. I can put it to where I can hear people clearer in loud restaurants or just focus on the overall ambient noise. It’s good.

We're glad that your new hearing aids are helping your hear better and live better, especially with Edge Mode+!
Reviewed June 23, 2023
Everything's more crisp and clear with my device. But I was shocked by how poor the Bluetooth Function was compared to other devices out there. I listen to audio books or phone calls and it's just not very clear. It'd be nice if the Bluetooth was stronger so you can walk away from your phone more than 10 feet and still be able to hear. Other than that, I like the size in that it's hidden. Plus the app is nice where I can change the sensitivity. The auto feature works as well as it sounds.

Thanks for sharing your feedback. Please connect with our technical support team or your hearing professional around the audio quality of your bluetooth streaming - there are some things that may be able to be adjusted so that it better meets your preferences. You can connect with our technical support team at 1-866-637-9243.
Reviewed June 22, 2023
My Starkey hearing aid is behind the ear and a piece of it goes into the ear canal. It's very comfortable, and it's a lot easier to hear. I like being able to connect to it to my phone too.

Thanks for sharing your feedback.
Reviewed June 18, 2023
I did a massive amount of research and looked at a ton of different reviews before I made the decision to go in the direction of Starkey. I knew what I wanted and I didn’t want to spend extra dollars. My hearing aids are the old school battery kind and the little pod goes in the ear canal. I like how you can turn it up and down very easily. These hearing aids are of great value. I do insurance financial services. It’s nice to really hear what the clients are asking or saying without asking them to repeat it five times.
Starkey is amazing, friendly, and caring. They do a great job of staying in touch with me and making sure my appointments are right. I've had to reschedule before and they do a great job there too. I rarely ever wait more than one or two minutes beyond my scheduled time. I tell everybody about my wonderful mechanical ears every opportunity I get. I'm trying to get my dad to get some. Starkey should keep doing what they're doing.

Thank you for taking the time to provide feedback. We are happy to hear your hearing aids are making a positive impact!
Starkey Hearing Aids Company Information
- Social media:
- Company Name:
- Starkey
- Company Type:
- Private
- Year Founded:
- 1967
- Address:
- 6700 Washington Avenue S.
- City:
- Eden Prairie
- State/Province:
- MN
- Postal Code:
- 55344
- Country:
- United States
- Website:
- www.starkey.com