Starkey Hearing Aids Reviews

Diane and the people that she has in her office working are exceptional people. They give excellent customer service. They know the product. They're compassionate. They understand. They could have another brand of hearing aids, it may not be Starkey, but the customer service that they give makes the product. Since I've been wearing the hearing aids, I don't have to say, "Excuse me," or, "I couldn't hear you," as much.

I got the AI hearing aids and they’re nice. A part of it goes behind my ear and the other part goes inside the ear. It doesn't bother me and I don't have any issues with wearing the devices. It performs very well. It has an option to use a restaurant setting and it takes out the clanging noises of a restaurant, which helps to hear the conversation. The Starkey hearing aids helped me to hear the ranges that I couldn't hear anymore.

I really like those folks over at Starkey in Burnet, Texas. I greatly appreciate the work they did. They do good work. They were very helpful in getting the hearing aids through the VA at no cost to myself. Starkey does really good hearing checks and I've been back a time or two for follow-up hearing checks. They have to test my hearing to see if my hearing has changed. A person's hearing as they age can change over time. They've been good about keeping track of that.

What Starkey had was what my insurance would pay on. My insurance started paying for some of the hearing aid costs. Those hearing aids help and I've gotten used to them. I still have a little trouble as it picks up stuff. One part of it keeps me from hearing what I want to. The batteries also quit recharging so they were sent off. You don't necessarily get the ones you bought back. If I send something off, I would like to get what I started with fixed. Either that or new ones instead of refurbished ones.

I've been with Starkey ever since I've had hearing problems. I went into a place here in Marble Falls that was Starkey, and I talked to the guy there and told him I had bad hearing problems. I said my dad did too. My dad bought hearing aids that stayed in the dresser drawer, and I told the guy, "I don't want to wear mine in the dresser drawer. I want to wear them." He said, "Well, I can fix you up." I have all the respect in the world for him. He got me started on Starkey, and then as I got to hearing better and technology improved, I got newer ones and newer ones. The reps are great. They call to check on me and to remind me of stuff. They're not like telemarketers. They're like normal people and they talk to me like normal people.

I hadn't been able to hear out of my right ear since 1980 and my left ear was getting worse and worse over the years. Now, I can hear well out of both ears with my Starkey hearing aids in. It's hard to tell what direction sound comes from, but I can hear it. I like the hearing aids. I was having a lot of problems with them to start with, but lately, they're doing good. I've had to send them back to the shop four times in the past two years. The battery that wouldn't last very long. Another time, the one on the right quit working. I sent them off, and they repaired them every time. The warranty took care of everything. It hadn't cost me anything.

I got tan hearing aids that go in my ear. They have a little wire that goes to the hearing aid and they do the job just fine. The quality is good. They're very conscientious and willing to help every time I call. I love that I can talk on the phone with them and the sound comes through my hearing aids. I'm very satisfied with them.

I have stopped using my Starkey hearing aids. I would be driving and one of them would roar and whistle. I kept going back for that and they kept taking care of it. They would get the hearing aids to work properly but the issue just kept on. They had to replace one of the hearing aids and one of the functions would not work anymore because my phone was too old. They never could get that function working and they wanted me to upgrade my phone. We got to the point where whatever plan I had paid for was running out and I did not see the value in going on with the Starkey.

I was losing the ability to hear pretty fast. I got hearing aids that I could afford and what I considered to be probably as good as any hearing aid out there. My Starkey hearing aids have features on the back that I can increase or decrease the sound. I chose the model that has a place for television, crowd, restaurant, or normal. I like the fact that they're nice and loud. When I get them turned high, I hear better. I use them frequently. I don't have any problem with hearing over the phone. The only thing is I have a problem with words. I can hear it very well but I can't distinguish exactly what they're saying. I have them on right now and I'm trying to watch a program on TV. I have a very hard time making out the words. That aside, any information that I have about Starkey is all good. I recommend it to all my friends.

The hearing aids helped my husband immensely, but I was happier with the earlier ones. This last set, I'm getting a little disappointed with Starkey. They upgraded to the new technology, and we were told if we would wait, we would get the new technology, but they sent the old stuff. Now, we can't get the accessories anymore because they're discontinued. So, that's a frustration. Also, the plastic on my husband's first set broke, and this set is better, but he doesn't like turning them off by opening the door. He's afraid he's gonna break it.

I'm really happy with my hearing aids. They're easy to care for. I like that they are also rechargeable. The battery lasts all day for the charge. I also like the Bluetooth feature, it's hooked to my phone so that I can turn my volume up and down when I need to. That's a nice convenience. I have gone in for cleanings and if I had any questions, they always help me at NewSound in Burnet. I'm pleased with them.

My hearing is not 100%, but it's a whole lot better than what it used to be since using Starkey. The Bluetooth ability is my favorite feature about them. Their reps also usually respond very well. However, they're a little on the expensive side. For the price of these I'm wearing, I could buy a new pair of the over the counter hearing aids every six months and just have new hearing aids.

I have a problem with the hearing aids staying in. The right one stays in pretty good but I'm constantly feeling for them because I'm afraid one of them is gonna fall out. Other than that, they're good. It's a relief to be able to hear people and it has made a world of difference.

I have one complaint about the hearing aid I chose. The volume control is terrible. It's so hard to reach and when you reach it, it's hard to turn. It's hard to get it adjusted. Most of the time, I don't have to control it. But when I do, it's very difficult.

The Starkey hearing aid helped when I was wearing it but I need to go back to the hearing doctor because it turned another color and it made my ear sore. I had to stop using it.

Starkey sent us a letter for free hearing test. My wife's test was pretty good on the hearing test, but mine wasn't too good. So, she made me get hearing aids. My Starkey hearing aids have been good. I had a few I had to send off and have the top of it replaced. I just send it off and they give it back and it's fixed or I get a new one.

So far, customer service has been good. The hearing aids are also comfortable to me and I like them. Quality is good too. Starkey is a life changer. I don't have to get everybody to repeat everything now, and it helps me during meetings. I can actually hear what's going on.

I got a small hearing aid that goes behind my ear. It has a nylon string that goes inside my ear to hold it in. It's rechargeable and it does well. But I work on equipment and stuff a lot, and I'm afraid I'll lose them.

My experience at Starkey was very professional and courteous. My new hearing adds are working very well. I will recommend Starkey to all my friends and relatives. My audible technician Isaac ** did a fantastic job in setting my hearing aids.

I wasn't satisfied with the warranty because it wasn't three months after the hearing aid went out of warranty that it went out. I had to pay for it to get fixed. After we had that one fixed, we had to pay to get the other one fixed as well. It was around $350 to get the hearing aids repaired. Other than that, we're satisfied with them. But when three of us talk at one time, my father can't comprehend that. He would say, "Now, slow it down and say that again. You're talking too loud." even though he'll turn it down on volume.

The rep from Starkey showed me different hearing aids and asked basic questions. The office people are nice. I had good experiences with them. My hearing aids are basic. I wanna change them. They got Bluetooth, but I don't like having to change the battery. It takes about once a week or sometimes sooner. It depends on how long I'm wearing it. Once I take my hearing aid off, I can hear hardly anything. So, I'm grateful to be able to hear what I'm hearing. It's just I always thought that you'd be able to hear groups wearing a hearing aid. If I'm in a group and people are talking, I can't hear the main person talking. I'm hearing other people that are around me closer. I hear the loudest noise first. Even if I'm a couple feet away and two people are talking, I still can't hear them. I adjust my hearing aids on my phone. When I do, it makes a high-pitched sound.

My father puts his Starkey hearing aid in his ear. He can hear some better. You normally still have to repeat stuff to him at least one time as opposed to four times when he doesn't have any. The only complaint he ever has about it is after he puts his glasses on, if he doesn't do it right, the glasses will yank it out of his ear. It'll come out. He just sticks it in there. I'll watch and put it in there sometimes.

I got the Audibel hearing aids and I hear a lot better since I got them. I’d tell my friends that Starkey has good hearing aids.

I went to Starkey Hearing Aids to visit and that was where I got started. And they treated me nicely ever since. And if there were any problems, the lady that runs the hearing aid place took care of them quickly. I got two hearing aids and I put them on battery charge, and at the middle of the afternoon, the battery plays out and I have no hearing until I could get them charged up again. On my next trip to them, I would ask them if there's anything they could add to the battery life. Other than that, I'm satisfied with the service I've got from the Starkey Hearing Aids people.

My hearing aids are rechargeable. It got to where they were just holding a charge for a few hours. Half the time, I didn't have a hearing aid. So, I had new batteries put in. I'm satisfied with the hearing aids. With them, I can hear the TV better. When my kids come in, I can hearing them talking without having to say, "Huh? Huh? What?"

I was supposed to have this fall alert on my Starkey hearing aids and it has never worked right. I have fallen about three times and it did not set off an alarm. I fell about four months ago. I hit the ground hard. It never did set off the alarm. I've been back with them three different times trying to tell them it's not working right. The reason I bought this system is because I have a balance problem, and I'm satisfied with the hearing aids except my phone alert doesn't work right. Their customer service was not really good. They just sent one of my hearing aids back about three months ago. It had some kind of a problem, but they couldn't do anything with it. They sent it back to the manufacturer, and they didn't charge me anything.

The rep paired me up with some hearing aids that work really well. I've been very pleased with them. It makes it easier to hear. However, their batteries are not rechargeable. I go through a lot of batteries. But other than that, they work fine. The reps have also been very professional and helpful. They check them and clean them.

With the hearing aids, I could hear everything except when I'm in a group, I can barely understand what people are saying. Starkey normally schedules me every six months to get my hearing aids cleaned and I usually could adjust my hearing aids with my phone. But they upgraded their system and my phone is not compatible anymore with my hearing aids.

Everyone involved in testing and fitting me, building the aids and tuning them was very professional and nice, and answered all of my questions. I'm hearing things again that I'd forgotten about, especially correctly hearing words that I thought I'd been hearing correctly all along. The world is crunchier and scratchier again and I've heard no distracting artifacts introduced from the aids themselves. The aids are also easy to maintain.

They've been treating me good. But the batteries on the hearing aids go dead a lot. Also, sometimes, certain voices will make it harder to hear.

My mother-in-law, Ruth, has very severe hearing loss and without her hearing aids, she hears nothing. You have to scream at the top of your lungs to get her. And even then, she doesn't seem to process. The hearing aids are adjusted up as high as they'll go but she still has difficulty understanding. It's a combination of reading lips and listening. Starkey has corrected her hearing as much as they can.

I spent a lot of money for in the ear hearing aids. At first they seem to work fine, but then I realized that the left hearing aid was not working. I returned to where I purchased them and they were very helpful and sent the aid back to Starkey. I normally waited a week for it to be returned and was reassured that it was completely new. This type of thing went on continuously for 3 years. Now there no longer is a warranty and they wanted to sell me a contract for one year to cover any problems for $500. I have decided not to deal with this company any longer. I would not purchase Starkey hearing aids nor would I recommend them due to my experience. I used one hearing aid for most of the time since this problem was a recurring one.

I've got Starkey hearing aids and they're working really good. I can understand voice language a lot better and voices when people are talking to me. They really changed my communication with people.

I took my hearing aids in for repair 3 days ago. They had to be mailed to the factory for battery replacement and they are already back! I have severe hearing loss and was anticipating I would be without them at least a week, which had me very stressed. They far exceeded my expectations. Thank you Starkey!!

Having hearing aids helps tremendously. I'm able to hear, and I know what's going on more. I'm satisfied. Starkey helped me in what I needed, and I’d recommend them.

My mother forgets to put the hearing aids in a lot. She's 91, but she says they definitely help.

One of my hearing aids doesn’t work right now. I'm not very happy. Early on, my experience with Starkey was good. I moved to a different city and got a different guy. This guy is good, but he's hard to get. He's non-responsive. The hearing aid hasn't worked for a week. So I'm gonna go in and see this guy this week. But there's a website but it was changed and now you've got to have a login and I can't get in. I've tried 14 times on Sunday and it doesn't work. So I've got to go in and get this fixed.

I still have some issues with certain tones even with the hearing aids, but the telephone is really where it made a tremendous difference. When I go in for adjustments, they've been great. I couldn't have been any more pleased with them.

I'd give it 10 stars if I could. Customer service has been great as well. I'm hearing sounds I have not heard for years with this product. I even hear well in situations I struggled in previously with other hearing aids.

Wow, what a change to my hearing after I received the new hearing aids. Thanks Starkey for an excellent set up with my NEW hearing aids! Looking forward to my life hearing much more clearly. Thanks Starkey!!!

My expectations have been met. Excellent customer service. Superb Counseling with selection of hearing aids. Highly satisfied with my experience with the Starkey hearing aids. I would definitely recommend it to a friends.

I've had my Starkey hearing aids for way over a year. I'm satisfied with them. I didn't know how deaf I was without hearing aids. I can tell a lot of difference. I put them in my ears when I get up at 7:30 in the morning. I take them out when I get ready to go to bed. Sometimes it would be 7:30, sometimes 8 o'clock. The hearing aids switch over to a battery if my electricity goes out. I got one that will last for eight hours. I'm satisfied with what I got.

They take care of me. Anytime I have a problem with the hearing aids, like the battery on one, they'll send it off and fix it.

My hearing aids are the kind that have to be adjusted on a computer. I just wish I could adjust them.

The Starkey hearing aids transfer from my right ear to my left. That was why I had to pay the extra 2,000 something dollars. But it doesn't really help a lot. It hadn't really worked out.

Working with the reps was absolutely wonderful. They listen and interact with you properly and most professionally. Since using the hearing aids, it's been a completely different world. The Bluetooth technology where the hearing aids are hooked up through my phone is wonderful. This was a very pleasurable experience, and I would certainly recommend them to anyone who needs hearing aids or hearing devices.

She couldn't hear out of the hearing aid at one time. So, the rep turned the volume up. He went into the computer and did something so she can hear. Also, she also had a problem with the hearing aid, it doesn't stay down in her ear. She told the doctor about it and he put it in there. It’ll stay in for a while.

I’ve had the Starkey, behind the ear hearing aids for almost 2 years and they haven’t worked well for me. I’m a handyman and I sweat at work. It seems like any little bit of sweat and these things won’t work for a few days. I’m an active 43 year old man and these have caused more stress and trips to the hearing center than they are worth. I believe they changed my insurance $11,000. I’m going to contact my insurance and see if they can get their money back. Waste of time and money for an active person.

I love my Starkey hearing aids. I can't do without them. Their rep is wonderful. I've made a friend. I send people toward him every chance I get.

I went to the hearing aid store in Fort Payne and I needed hearing aids. I said, "I don't want the bottom and I don't want the top." So the lady sold me the Starkey hearing aids and they are okay.

My hearing aid from Starkey is good. It makes things where I can hear on my left side a lot better. The hearing aid, until recently with the distortions, had the most clarity and sounded more like a real noise in voices than normal. It doesn’t sound like a speaker like other hearing aids have.

The hearing aids works well for me. I can hear better.

I'm happy with my Starkey hearing aids. The rep is very good. I go and let them clean them. I go get a new pair every year.

I like the rechargeable hearing aids better. I go to this hearing aid center here in Huntsville. I went a couple weeks ago and had the hearing aids cleaned. It's easy to make an appointment with them. They call me and let me know.

My sister-in-law recommended Starkey and said they were good people. I have a good bit of hearing loss, so I went to have it checked. The people that I dealt with at the office were very nice, and I don't have a bit of problem with them. However, the product is not good. The tech recommended the rechargeable ones for me, but I don't like them. The sound quality is not as good, and the batteries go dead at the most inconvenient time. For the amount of money I paid for these rechargeable ones, they're not worth it. I don't wear them half the time. They're heavy, and I get a lot of static. The tech's adjusted them several times. The first ones I had where I could change the batteries were much better.

The hearing aids are not fitting very well. The piece that holds them in doesn't work all that good. It doesn't seem right. Other than that, it has been pretty good.

I contacted Starkey because my health insurance listed them as a provider. It's all been very positive. I wear the hearing aids all day most days. It fits very well. My hearing loss is not profound by any means but the hearing aids improved my conversational abilities in small groups and with my wife. Hearing better, hearing conversations, and answering questions appropriately rather than misunderstanding the question has made life better for me. I've been very satisfied.

The hearing aids are good. I like them. I love having the Bluetooth feature. I'm a big hunter and I like how it operates and it operates to my phone.

The Starkey hearing aids are a whole lot better than the ones I had. Also, their rep is as sweet as she can be. When she waits on me, she doesn't give me any static about it.

I’m pretty well dissatisfied with Starkey. One thing is the battery doesn't last long. Another thing is, I can hardly hear anything through my right one. As far as the people where I got it, they were top-notch.

When I went in, I talked to a lady and she was very nice and knowledgeable about the questions I asked. She answered them and she didn't try to push any particular hearing aid on me. She just told me what they're qualified for and what might and might not help me. Then we started in on the products and I liked that because she gave me a chance to ask the kind of questions that I wanted to ask about my hearing before she tried to sell me something. Also, they had some kind of little promotional sale going on and she told me about that when I decided that I was going to get the hearing aids. I've already recommended several people to her.

I have been using Starkey edge 2400 for 2 years. We sent them back to fix many times but they couldn’t. There is no balance between two hearing aids. Stream boost damaged my ear during the time. The app doesn’t work with Samsung very well. iPhone is the only the option and l got it. It is better but not perfect. Now l am paying more to fix my ear because of they listed the Samsung. My audiologist, they are good people and helpful but stay away from starkey if you don’t want to damage your ear. Go buy Phonax or something else.

I'm very satisfied with Starkey Hearing Aids. They work well. It was also excellent working with them. The rep was very knowledgeable of the products and was able to hook my needs with the products. She also didn't try to oversell me.

I'm satisfied with my Starkey Hearing Aids. They do the job. They're battery-operated with Bluetooth capability. I would recommend them.

My mother-in-law loves her Starkey. It's the best one she's ever had, she said. She likes the reminder. It lets her know when the battery's low. They give her free hearing aid batteries occasionally when she goes in for her adjustments. They have been awesome and super nice. We walked in up there and it was a ray of sunshine really with them and it made my mother-in-law feel comfortable. When she walks in there and they have to take her hearing aid out, she can't hear a lick. So, they put her at ease before they take her hearing aid off to do the cleaning because, if she wasn't at ease, she would be hesitant about taking it off. They also get us in and out of there in no time when we go. She's very well pleased with Starkey.

I paid Starkey off right after I got my hearing aids, so they said that took me in a VIP range. They cleaned them, and I missed a couple of my appointments so I need to reschedule. Other than that, I like my hearing aids. I really like where it tells me if the sound is normal or not, and that really helps me because my husband wears hearing aids also.

We have received today a pair of Evolv AI 2000 BTE R by our local provider! Words cannot express my relief and gratitude!

The sales rep was great, but he's no longer at Starkey. The girls that are there now take good care of me and I'm in and out in no time. I'm really happy with my hearing aids. They charge up great, they're easy to clean, and I don't have any problems. I like it a lot.

Starkey had a girl named Julia, and she was like a superstar. It was good dealing with her, but she's gone. They need to hunt her down and get her back ‘cause she can do anything. She’d go back there and get on the computer and reset my hearing aids. She wasn’t certified, but she knew how to do it. For two years, she got my hearing aids running a lot of times. They would quit, and she'd get them to working. She was real nice, and she stayed on top of my appointments. She would call me if I missed an appointment too.

I have a high-frequency deficit. I had spent 17 and a half years in the underground coal mining industry around heavy machinery. Using no hearing protection back in that timeframe caused a high frequency loss in the 4,000 Hertz range in my left ear. I also developed tinnitus in my left ear. When I started using these hearing devices, we got them adjusted so they adjusted the sound levels in the frequency where I've got loss at. I started hearing things that I haven't heard in a long time.

Matter now sorted.

With the Starkey hearing aids I got in my ears right now, I can hardly hear. I misunderstand people that talk to me. They’re awful, and I need a new set of hearing aids, but I can’t afford $2,000. I went to Pattillo Hearing. Starkey made the appointment for me, and when I went, they told me I didn’t have insurance with Starkey. I have the paper at home that says “Denied”. So overall, they don't have any insurance and I can't hear with my hearing aids.

I had been having a little problem with hearing, so I went down there in the hearing center in Decatur. Starkey gave me the hearing aid test. And that's where they set up that. I bought the hearing aids that they offered me, and paid for them. I’ve been using them. One of them went out and Starkey sent it back into the factory and had it rebuilt. I go four times a year, whenever they set up an appointment. They check the hearing aids out, recalibrate them if they need it, and clean them. It doesn't cost me anything and it's 15 minutes’ worth of my time. And I’m back home with them and going on about my business.

I don't wear my Starkey Hearing Aids because I can't get them to where they are clear. I fiddled around with them a lot. I wore them to church so I could hear and I just had to sit real close to the preacher. In a crowd, with all that crowd noise, it just makes static. I don't think they make me hear any better. I had good service. But now, they've changed their name and they wrote and told me that they don't work on Wednesdays. Because we're a small town, have several small towns around us, so they have to go from one to the other. So, they canceled my last appointment, but they didn't leave me any phone number to call them. I have no way of contacting them, unless I just go down there, downtown.

When I wear my hearing aids, I can hear pretty good. But when I don't have my hearing aids, it’s kind of echoing and hard to hear. Aside from that, everything has been great at Starkey. They treat me fairly and everybody gives me tests when I need them to keep my eye on my hearing aids. The quality of my hearing aids is awesome.

Before, my close friends would tease me because I was asking them to repeat what they said and I got embarrassed. I got hearing aids from Starkey and so far, it has worked 90% of the time. Late in the evening, I would pull them off because if I went to bed with them on my ears, I was afraid I'd pull them off and lose them. And I did once. I was about ready to call and get new ones, but then I found them. Starkey should still find a way to keep track of things though.

I got the Audibel hearing aids from Starkey and since then, I hear the higher pitches. If I'm in an enclosed environment, a lot of times, if there are kids around and everybody's talking at one time, it gets a little overwhelming.

I decided I wanted to try the rechargeable ones and the person I dealt with said that would be $900 more. So, I paid it and got them. It works fine. Although, on normal settings, when I'm with people, everybody hears but I don't hear what's going on all the time. I have the Bluetooth and I like that. But I don't like the hearing aids because they're so big and I'm not going to use them again. I want something that's smaller, which will have to be batteries, and goes a bit easier into the ear.

My son has been fine with the hearing aids. He goes to have it checked every so often at the hearing center in Athens. Without them he wouldn't be able to communicate well. They've been fantastic for him. He has a good job and he makes good money.

The hearing aids are better than nothing. But they're not excellent.

Starkey's devices don't sound mechanical compared to the other ones I tried. I also liked the feedback that their audiologist has given me and I liked her personality. So far, I have been pretty content with the quality of my hearing aids except my device will not stay charged for 24 hours. About 12 hours is all I'm getting out of them now, then they start telling me battery low and they'll go dead. But I’m going to try to get back over their office this week and see what we can do about it. The first pair I had, you had to put batteries in them and I didn't have any issues. This time, I got the rechargeable ones and the batteries aren't lasting like they should.

I like how you can tune the Starkey hearing aids to fit your hearing based on the hearing test. That worked to some extent, but I still have a little problem understanding correctly and I need to go back to their office. Other than that, their reps have been very friendly and helpful.

I don't like the hearing aid. It's not comfortable. I have the model that goes on the top of the ear and then to the inside of the ear. They advertise that the hearing aids don't have all that stuff sitting on top of your ears but I've got glasses and it interferes with them.

My hearing aids are doing well. I love it. I’ve had them for four months now, and they're doing real good. I’m really enjoying them. It’s great to hear again. Before having the hearing aids, I couldn’t even hear a paper. But now, I go on the front porch with my coffee and listen to the birds sing. Starkey reps are good people. They got me set up for another three months.

They answer my questions if I have any. But lately, I had put my hearing aids up on 100 and able to hear stuff. I have one ear that drains, and I don't hear good out of it. I told them the last time I was in their office that I didn't know what was going on. The hearing aids don't work as good as they should. I also wish it was more affordable. But I like that I can send the hearing aids through my cell phone. I got the app that I can turn it up and down with my cell phone. With the old hearing aids, you had to put batteries in them. But these new ones, they got a charging station and I like that.

The hearing aids work just fine. Everything’s been good.

Have had your hearing aids now for 3 months and they have helped my hearing, but everything sounds very tinny. All word that start with an S has a shss sound to it. Your app does not work with my iPhone so I can't adjust the aids. The phone Bluetooth does work so that I can adjust the volume but that is all. I would grade these hearing aids as Poor.

I had the wonderful Starkey custom in-the-ear CIC model. The first one failed after 20 days. After repair, it failed again after 3 days. Concerned with their reliability, I canceled the contract and am choosing another brand.

I’ve severe to profound hearing loss. Fitted with Starkey Muse 7 years ago.. Within that time they have been replaced 3 times by the manufacturer and now have quit again.. They are not well built… Ascent Audiology provided the service and they have been very good about it.. I’ve bought extended warranties however this last time I could no longer buy the extension. Go to an audiologist that provides more than one manufacturer and forget trying to speak to Starkey on their product issues… Never available.

I had a childhood sickness, of which I've still suffer effects throughout life so far! I have constant mild to loud ringing in the ears! I've been told it is not tinnitus! Anyway I recently, like the last few days received some Picasso hearing aids, in canal! Wow being a first time user, I could hear everything around me, even my voice, movements, eating etc! A bit loud, Q is, is there any adjustments for the customer? I have all the instructions, but I'd like to hear from other users as well as maker! Please **. Thank you!

I have purchased two sets of Starkey hearing aids from two different sources over the past few years. The cost was over $10,000.00 for the two. Nothing but problem after problem with them. Left one continually quit working and had to be returned to the factory only to quit working again time after time. I would NOT recommend Starkey to anyone and would not use them if they were free.

This is my second Starkey in ear canal aide. The first was great, so I went with it again and boy did I make a mistake! It's awful, they keep sending it away and it comes back the same. So I have wasted $3,500. I can't wear it, the noise is awful, I just keep wearing the 6 year old one, thank goodness I have it!!! Don't waste your money, be safe and go with another company.

The sound is still “noisy white noise” in ear, hollow sound, plugged up ear..worse than without hearing aid in. Does not improve hearing and feel as if balance is off when wearing them. Also, they constantly are either on the verge of falling out or do fall out. I already have lost one pair (on two separate occasions for each ear). I paid the insurance copay for another pair and I am having the same experience. I have told my audiologist about this and nothing has helped. I certainly don’t want to have to constantly worry all day long about whether my hearing aid is about to fall out. Many times it is just ready to fall out when I check it.

I had purchased the NuEar Circa 1200 hearing aids from a company that went out of business shorty before my factory warranty was up and when I called Starkey to see what I could do about getting them fixed. I didn’t hear anything from the company that I purchased the hearing aids from about them going out of business & they just disappeared & left everybody hanging. I called Starkey for help since they were under manufacturer’s warranty at the time still. Unfortunately for purchasers like myself, we are completely out of luck! Starkey only directed me to another one of their venders who wants to charge me for a hearing test, reprogramming both hearing aids and who knows what after if the reprogramming does not fix the problem that I am having with both of my hearing aids.

I have the Starkey remote microphone, the hearing specialist where I got my hearing aids said it was a great device paired with the hearing aids. It is a great device, however the clip is so inferior it does not last more than 6 to 8 months before it breaks making it unable to clip to my shirt. Starkey replaced it once, now it's not under warranty and no one at Starkey can tell me how must it cost to repair. Do not buy this product unless you want to keep sending it in for repair and all the hassle of sending it in and waiting for it to break again in six months.

My husband bought hearing aids through B.S. Wisniewski in Greenfield Wi on 2/6/19. The first few weeks he seemed to hear fairly well. After that, it has been downhill. He seems to go regularly to Wisniewski to have check ups and have things reviewed, but the results are always the same. He has the same catch phrases he used prior to hearing aids, “I didn’t quite catch that, you are mumbling, I was distracted.” We paid $6,990.00 for these state of the art hearing aids and I have to say, “I am totally disappointed.” I truly couldn’t recommend them to anyone at this point. Instead of telling other people, I wrote to the company but heard nothing. In addition to him hearing very poorly, he has problems with the left one staying in his ear. It is always hanging out of his ear in the air.

This hearing aid performs better than my last one. It has better sound quality and better amplification. I find I'm able to pick up sounds that I have not been able to hear in the past. It is also able to be adjusted to the exact volume of sound coming out of my ears so the amplification is 100% accurate to my needs. This quality makes it an excellent hearing aid and is not something I have had in the past.

I like the versatility. Has ability to change for restaurant and auditorium. Level of sound is also helpful in adjusting sound volumes. The hearing aid also adjusts to listening on the phone as well.

Good hearing aids for the price. Mine are the basic ones & they do the job. The batteries only last about 6 days before changing. Sound quality is good however background noise often overpowers voice.

Starkey in the canal hearing aid has been my choice for over twenty years. I have a significant identical loss from an illness at birth. I am able to hear very well and haven't had any problems with product quality or ease of use. The company has a very good warranty on their product and service well. I will return for my next set!

Easy to care for. I have the rechargeable devices. The right ear device has "red" on it to ensure the correct ear. I clean daily with tissue. The recharging box is compact and can take with me if I travel. They fit well and I am very pleased with them.

Hearing aids are a pain, especially with a mask and glasses. However, Starkey is the very best aid even under these circumstances. Service has been fantastic, quick, competent, friendly and professional. They are easily adjustable via phone, can be set to hear phone conversions and TV. Very happy all the way around.

Got its digital profound deaf hearing aids. Sounds quality is great. Needs service almost annually due to humidity and sweat despite using dryer and uv device daily. Digital hearing aid turns out to be more sensitive to humidity than analog hearing aid (every 3 years to service).

The initial cost of the hearing aid wasn't bad, compared to some on the market. I've been able to pick up more of a conversation and feel more confident since I began wearing the device. Average battery life is three days if the common name brands are avoided and a quality version is used.

My husband and I both have Starkey hearing aids. We are happy to be able to hear conversation so much better. Customer service is outstanding. We particularly enjoy the rechargeable batteries, preventing us from having to replace tiny batteries every so many days.

Couldn’t be happier with them. I was pleasantly surprised how well they work and all the features they have. I should have gotten them a long time ago. It was good to have such great insurance. They didn’t cost me anything!

Actually, my hearing aid person only recommends Starkey to his clients. He is one of their best sales people. He is very conscientious, helpful and honest. He always gets Starkey to help his clients and they do come through to help at no charge. I wear Starkey hearing aids for five years and recommend them. They are also easy to use.

This might be a little long, but hope it will explain the situation and maybe come up with a solution. I got a set of Starkey Hearing Aids about 10 years ago. They were CIC and I believe analog. During the three-year warranty period, both of them were in for repair 3 or 4 times each. Then I got a set of Miracle-Ear CIC. For the 3-year warranty period, 1 was sent in for repair one time. Last year I was accepted by the VA for their hearing aid program. I received a set of Picasso CIC at the end of October 2020. At the end of December both had quit working and they were sent in for repair. When I got them back, the left is ok, but the right one would not turn on for a minute or so when closing the battery cover.

The devices seem to focus on ambient noises to the exclusion of voices nearby when in busy environments. They nicely amplify the TV but I can just turn it up when not wearing them. Crinkle sounds like chip bags are so loud they hurt.

I'm very pleased with my Starkey hearing aids. My audiologist sequenced the full programming during three visits over a span of 5 weeks. I experienced no feelings of discomfort or negative sensation. I am surprised at the light weight of the units. I don't feel them at all; neither the speaker in the ear or the microphone unit behind the ear. A completely positive and productive experience all around.

I originally ordered the in the ear hearing aids since I had this type before and liked them, but when I received the new ones they were much larger and very uncomfortable. My Doctor and I requested to return them and receive the new around the ear type which are very comfortable and easy to use. I am very pleased with the new ones and your staff.

The Thrive Beta app is less than stellar. It seem not to work about half the time. The TV setting could be better. Other than that I am well pleased. When I sent an email they were very quick to respond.

Got over the ear the ear model. Found them annoying as hell, what with my eyeglasses, long hair due to Covid restrictions and mask wearing. Opted for in ear model and find them much better for me, but the left one quit working after a week. Seeing doc today get have it fixed.

This is my second Starkey hearing aid and I like the features it offers. My current one is rechargeable and I'm a little disappointed in the battery life. My older Starkey used batteries and seemed to last longer. But overall love the product.

This is my first experience with HA’s, the Audiologist was pushing Starkey, now I wonder if there was an sales incentive to get me in these. It took three tries to get a pair that worked. I should have stopped then. Finally I had a working pair until starkey sent a software update. I called starkey to find out if there was something I needed to do. After talking to customer service for a few minutes I was told that the check I wrote for my HA’s was not made out to starkey so don’t ask them! My audiologist was shocked, she called got it fixed. Now with last update it drains my phone battery in about 4 hours. Can’t call starkey, audiologist doesn’t have a fix, a lot of money to not be able to get help. Disappointment doesn’t describe how I feel toward this company.

The Live 2400 are the second set of Starkey hearing aids I have purchased. The first set was amazing and I never had an issue. My hearing and needs changed so I had to upgrade. Since my first set was so reliable I decided to stick with Starkey. Unfortunately I have had nothing but issues with this Starkey product. They stopped working within the first 6 months. They have been sent back to the manufacturer twice and now I am going through batteries every 3 to 4 hours. The rapid loss in hearing ability is affecting life and job. When they are working properly, these are fantastic and I can't say enough good things about the product and company. Sadly, I think this particular model seems to be a lemon.

I’ve been wearing hearing aids since I was 35 years old. I’m now 63 so I’ve had several pairs of hearing aids. All Starkey. The Halo 2 that I have now are constantly not connecting with my phone through the Thrive app provided by Starkey. I have sent them back for repairs multiple times. And they say the problem is with my iPhone. I’ve gone from an IPhone 6S up to an iPhone X and still the same problem! My aids are still under warranty. My audiologist admitted that Starkey knows there is a problem with the Halos and IPhone connectivity. So I asked about an upgrade to the Livio (I used them for 2 weeks and they NEVER had any issues connecting with my iPhone.). I wanted to upgrade but my audiologists only offered a discount off of the full price of a pair of Livio. So I would have to pay $4000 plus tax to upgrade even though my Halos are still under warranty.

I originally purchased in the canal aids. Starkey couldn't keep them working. They replaced them with behind the ear models. They were just as unreliable. They were sent in many times for repair. Now out of warranty for 2 months had 1 quit working sent it to Century Hearing Aid repair and couldn't be fix. Was told the circuit board is fried. 3 year old aid that is useless.

Well, my story started 12yrs back when I developed sudden hearing loss in both ears. I used to use a Bernafon BTE, then promoted to Bernafon ITC. But due to their huge size, they were always a concern for me. Then I learned about Soundlens IQ 11 and purchased one (not pair) for left ear for 2400USD in 2010 from Kuwait (was working there). I was happy for a while because it was invisible, but that is it. After I came back India, my audiologist convinced me to get another for right ear, so another 2800USD in 2013 (IQ9 and more costlier than my old IQ 11). I don't why so much variation in prices. So both of them are dragged for 4/5 years.

I’ve had Starkey hearing aids for about 7 or 8 years and they’re great. I upgraded to the Livio aids about three years ago, which was a worthwhile change. I tend not to use all of the various adjustments that are available, limiting them to a regular setting, a setting I call “restaurant” which is for noisy environments, and a setting I call “car” to deal with feedback when I’m in the enclosed space of my car (it is set to go on automatically when I’m moving faster than 10 mph, so I don’t have to adjust anything when I’m in my car). I have not noticed any problems with my hearing aids, but I’ll see my hearing provider next week for a hearing checkup and may upgrade if the hearing provider thinks the newer aids may be even better than my current Starkey Livio.

Starkey has a program called hearing now. It is a program to help people who can't afford hearing aids. I applied for it. Starkey gave me a pair of free hearing aid Which was very nice of them. But I didn't know they only had a 90 day warranty. They broke in a 120 days. I can't afford to fix them So I'm kind of stuck. I do have to say they are better and what I had and I can hear Out of them.

I have owned these aids for 4 years. From the very beginning I had issues with them, every time I answered my cell phone the aids would cut off making it very difficult to hear with my only good ear partly because the hearing aid was in my ear and second it would make sounds like it was trying to connect. For 2 years I tried to get STARKEY to correct this issue their response was there was nothing wrong with the aids, and that they had never heard of the issue I was having.

I have been using Starkey Halo 2 2400 for past one and half year, my pair has been replaced twice by the company due to technical fault as it was under warranty, no complaints about the quality of sound it offers. Again only few months back, as Mr ** from patiala has also discussed his review that receiver part broke. Same case happened with my device it detached where one part of receiver was inserted into the other, but the seller Simran Hearing Ludhiana said that company has charged Rs 3830 for repairing the product as it doesn’t cover under warranty though I told him it's not broken, it has detached from its own part. In the end I had to pay 3800 to get my unit repaired When starkey co knows that unit was not broken it was detached by itself why it charged for the service. I just want the explanation by the company, I also have bill of repair with me.

It's the little details that matter: my Starkey hearing aids actually stay in my ears. I don't have to constantly be vigilant. I had lost several sets of Phonak hearing aids -- they just fell out of my ears. In my opinion, sound is crisper with the Starkey product than with the Phonak hearing aids.

My very first RH unit was defective. Caused some communication issues with my audiologist. Have had them for 5 years, both units have been replace or repaired at least 5 times. I am told that they do not work well when used in the proscribed manner, ie behind the ear, well not when you sweat. Got impression they thought it was my fault that I sweat. Nice when they work but they are less than a quality product. Contacted Starkey and was told company does not address consumer issues, that I needed to go to the place I bought them. The place I bought them just shrugged and said sorry. When I asked for details of what was wrong and or what repairs was told this information not available. So to sum up $6,000 buys you units that might last a year if you are lucky. No concern for consumer, no attempt to address issues. I am looking for new hearings they will not be Starkey.

Starkey Hearing Aids were my third set of aids and an upgrade to what I originally purchased several years before. Looking back, it is disappointing to me that I have never even met the audiologist at the clinic where I purchased my Starkey aids. A tech did the testing, fitting, and troubleshooting. While the tech was very congenial and making every attempt to improve the performance of my aids and phone app, the hearing aids have never come close to meeting my needs. The one aspect that has been effective is phone use, but even one on one conversation continues to be challenging and I am isolated in small group gatherings.

My mom who is 85 applied for your hearing aid program. She was denied as not qualifying due to income. Her income was way below the requirements; however, I sent her money for the Starkey Foundation Application fee and they count that as income. They counted her selling off her clothes as income on eBay even though she is selling at a loss just to eat. She was diagnosed with cancer and wanted just to hear in her final years. What a disgrace. I am disabled and wish I could find her and pay for hearing aids from a company that truly cares. This company does not. I posted my message on Facebook and they never responded. In fact, they hid the comments and then removed my ability to post on facebook. A company like this is not one that people should want to do business with. The Foundation is part of the company.

Have had my Audibel hearing aids now for about 5 years. The first provider gave poor service and never schooled me on care of the products nor how it worked. Never could get them adjusted correctly. Since I moved, found a new audiologist who has the computer program to adjust my hearing aids and provides better service and instruction. But each visit is a cost. Still the hearing aids are only good in direct conversation with one or two people. Background noise in a crowd or at a family gathering drowns out conversation. I still have to use a family member as interpreter. At home I have to take the hearing aids out to listen to tv. Sound is very distorted with them on. Have another appt with audiologist soon, but don't expect much. May have to find another brand of aid. These I have cost me $7200, and I feel they never met my expectations and were a poor investment.

I have been using my Starkey hearing aids for a month now and I feel that I should have gotten them earlier. I didn't realize how much speech I was missing until I started wearing these hearing aids. My previous hearing aids did not help me as much. These help me hear speech much clearer and are reducing background noise as well. I was afraid that these hearing aids would have the same issues and would be uncomfortable to wear, but I have to say I forget sometimes that I'm wearing them. That's how natural they feel and sound. And they cannot be seen by others. I recommend these hearing aids because they feel very natural, are not visible to others and they are rechargeable unlike my previous hearing aids. Big thanks to Earaid hearing centre.

When I first got my hearing aids in July of 2018 the right aid felt like it was touching my ear drum. The 'salesman' filed it with an emery board and ruined the casing. Can you imagine--an emery board meant for finger nails? Scratched it up the side exposing the 'air tube.' It was sharp and scratched my ear canal. He twice filed some more making it too short to stay in my ear. Said he'd send it in. In 3 weeks I got a soft, rubbery ear piece that's horrible. There's a constant whoosing sound. I put it in only when I have my grandchildren and the battery last from 1 to 3 days. The left aide has a chip. He filed that too.

After 7 years of having my SDS Prestige hearing aids with 8 frequencies, I suppose it's time to get new ones with more frequencies. I've been very pleased dealing with Starkey (other than the location I went to closed) and will get them again. The professionals I've dealt with are always helpful and patient when they have to look up "codes" because mine are so old. Highly recommend the company.

I am having issues with my Starkey Hearing Aids. The sounds received thru the hearing aids is like it passes thru a fan or under Waters. Very jumbled sound quality. I just received them 2 weeks ago and I am not happy with the hearing aids, This was a very expensive mistake.

I fell downstairs and have nerve damage to my left ear. The Starkey hearing aid lasts all day on 1 charge and keeps me from having to turn my head to hear someone to my left side. I really appreciate having really good sound in my left ear. Since I don't have both ears, the app really doesn't help me. But I'll get one for the right ear in maybe 20 years!

Livio 2400 AI features. I wanted the best technology that I could afford and situational sound wise these deliver extremely well. I am hearing sounds and clarity that I haven't had in a very long time. My old hearing aids (ITE) were good but 9 years old technology wise and were weary some by the end of the day, so I wore them sparingly. The Livios I enjoy all day long. My one big complaint is that my LGL163BL smartphone will not stay linked to the Livios. I cannot use the AI features that I paid for at all. The LG phone only has the Thrive Beta version. Please correct this situation ASAP.

My problem was that I had other hearing aids that suited my needs better. These are my third set of aids. My first set had no problems but were big and bulky. My second were great for four years then corrosion. Replaced by Starkey Muse IQ 1200 which I had my ears cleaned and checked. No wax. Did the test on my ears. Had them adjusted to suit the graphs. One would think this was perfect. Not so. My adjustments went on and on. So I then made a appointment at another Starkey service to see how great these hearing aids were. To my surprise they were as good as anyone could adjust to perfect. My conclusion is that Starkey does not suit all. My other aids were much clearer with no muffle or distortion.

I was so excited to get my new Starkey hearing aids that would transmit my mobile phone calls directly to my hearing aids, and that I could adjust to my surroundings easily with my mobile phone app. A little over a year later, they are a daily nuisance. Only the right hearing aid picks up the phone sound, I have to do a hard shut down on my phone to restore the setting. When I want to adjust to accommodate different settings (normal/crowd/car, etc) my phone app can't find my left hearing aid until I do a hard shut down then restart. This is a daily annoyance! I have deleted and reinstalled the app several times. My audiologist sent the hearing aids back to the factory for readjustment or whatever they claim to do, and I received them yesterday. Today, I am exactly where I was before. Think long and hard before you shell out thousands of dollars for this brand.

These hearing aids were chosen for me by the specialist at The Hearing Center in Rogers, AR. My hearing problem is not so much with volume but with clarity. Before hearing tests, I was missing too much of the conversations at family gatherings and the movies, and hearing weird things on my favorite TV shows. Shortly after I started wearing them, I realized how many sounds I forgot belonged to certain activities. Like the sound of water filling a glass and chicken or fish frying.

Testing the Starkey AI 2400 with a cross system. I am deaf, only 50%. My right ear does not function. I was born this way. I learned to live with it. But now, after 40 years I got myself a cross system. This sends the sound from my deaf ear to the good one. I never realised I missed so much sound... I hear a lot better now! I may test this device before buying, but after only 2days of use I am convinced that I will buy!

I have been using Starkey hearing aids for almost a year now and I have been enjoying them. I like the fact that the hearing aids are rechargeable and easy to use. They are also not visible behind the ear because they are so small. I can also connect my hearing aids to my iPhone to adjust volume and to use the hearing aids as wireless earphones.

I've been using them for six months. I'm delighted to hear conversations clearly, stream music from my Android phone into my ears, and stream movie sound tracks directly into my ears in stereo. One quibble (I'll have to make an appt with my audiologist to see if it can be resolved, since I find nothing online or in the manual to help): This type of hearing aid perches atop my ear. A short length of clear plastic (perhaps called the "retention lock"?) goes from it into what I think is called the "concha" of the external ear.

These hearing aids have significantly improved my hearing. These are my first set of hearing aids and wish I would have bought them sooner. Would highly recommend the Livio product to anyone struggling with hearing loss.

My experience at Starkey Hearing Aids was exceptional. I highly recommend them. My hearing aids have Bluetooth and it is such a convenience. The staff couldn’t be kinder, beginning with the receptionist and all the way through! Thank you for your fine work.

I have been pleasantly surprised at how much better I hear. I’m in my second pair of hearing aids acquired through Starkey. Both pairs have worked phenomenally. Would go anywhere else for hearing aids.

I recently decided to purchase Starkey hearing aids. I was wondering if I should buy. After trying them for 30 days I was convinced that I need hearing aids. I want to applaud Starkey for making the most invisible hearing aids. I love that I can wear my hearing aids without anyone noticing unless I mention it. And I do like to mention that I have these hearing aids. Not only do they help me hear but the hearing aids can also connect to my phone so all the audio goes directly into the hearing aids. I feel like a new and better person because of these hearing aids.

I am 73 year old lady and had brought two Muse iQ i2400RIC in January 2019 during their offer period. As claimed by the company they told us they were giving Rs.2,50,000-00 for Rs.60,000-00 only. Out of anxiety I brought it for both the ears with my hard earned money. I am extremely depressed even after spending so much my problem is not solved. All these months the concerned / authorized audiologist tried every thing possible from replacing the units to changing circuits. Almost 7/8 times they tried to tune the units but failed every time. I was depressed thinking that there might be some problem with my ears but to my surprise I tried Siemens 3NX which worked excellently to me. After which I felt Starkey CHEATED me with an offer to push degraded quality products to senior citizens like me.

The customer service team at Starkey has been great. Every time I call, everyone’s really helpful and polite. I’m pretty well-satisfied with my hearing aids. A lot of the issues have been fixed with the newer models. There are some mic cover issues that were fixed. With the Livios, I’m not really having any issues.

I bought the hearing aid muse 2400 cic around 1 and half years ago with 4 years warranty from Anand hearing care pvtLtd patiala(punjab) (India). I am very much satisfied with the aid. This device helped me to feel the great way of life as it changed my life. But yesterday night when I was removing it from one of my ear I was surprised to see its part broke. I never expected that quality from such a reputed company. Moreover it's mentioned on warranty card that no damage covers in warranty. As it's not my fault that it got damaged. Kindly help me to get my aid replaced as I am facing problem without aid. Hope for quick resolution for my problem. My contact **.

I've been purchasing through Starkey for about 12 years. I like them the best. We're a Starkey Hearing Alliance member. I like working with them. I'm satisfied with them, too. I like that my hearing aids work with the iPhone.

I replaced my Starkey Halo IQ i2400 with new Starkey Livio 2400. I’m experiencing some feedback when I bring my hand next to my ear or when resting my head on a pillow can this be corrected? Also your iPhone controls do not have as many features as the Halo IQ i2400 had, why?

I have been using my Starkey hearing aids for 2 months now and I'm very satisfied with the hearing aid. I can now understand what my grandchildren say and I can watch TV without having to increase the volume. My hearing aid also came with a TV steamer so I can hear my TV without any disruptions.

I’m a fourth-generation hearing aid provider and have been one for 30 years. I’ve always utilized Starkey and that was what my father was using when I took over his practice. The hearing aids are easy to use, and their functionality and clarity are wonderful. The technology is cutting-edge. Plus, the people are wonderful. When they find mistakes within their system, they fix them quickly. They're a great company to work with. They look out for their clients and definitely for the consumer. I am very satisfied with Starkey.

Starkey wi 110 and Muse series. I had tons issues was these and Starkey brand. I can hear well for first few weeks then receivers slowly fail, in last few years I couldn't get them to last more few months. Some time they last short of few weeks and issues as well with feedback. They always tell me moisture issues. I thought I was buying moisture resistance. I can background noise very well but not person in front of me. I own multiple Starkey models, planning on switching soon. Profound hearing loss.

I was down in Eden Prairie, Minneapolis in Sept 2019 to get my hearing aids and have the RIC, receiver in canal custom molded to both ears. I have 50% hearing loss. I found the staff at Starkey World Headquarters wonderful people including their CEO was awesome to me. Yes I've learned lots about hearing aids, and being a quad amputee I sweat a lot living in Panama City Beach, Florida. I've had a few issues with my hearing aids but Starkey always fixed repaired my problem.

I was born and raised into the Starkey Hearing. I was been in the business for 20 years and when I first started, it was them that was dispensed. I grow because of them. I go to them for business and product advice. And when I’m frustrated, they’re my best cheerleaders. When you look at hearing aid after hearing aid, it doesn’t matter if it’s a Starkey, a ReSound or a Phonak, they’re all very similar but it’s easiest to work with Starkey and their customer service.

Warranty ended and so did the hearing aids. I paid for these because the app and aids manage my very loud tinnitus. I was in artillery. Now I’m stuck with ReSound from VA that do not manage tinnitus well. 5500 down the drain. As a disabled veteran, I don’t have the money to keep buying them over and over. So disappointed. Loved them when they worked. Complete Hearing Solutions in Fort Myers Florida has had to call support many times when under warranty. Greg **

I've been in this business for 35 years, and I've always loved Starkey. They're innovative. I have a lot of connections with them, and they will always bend over backwards to help you do the best fit. And if your hearing aid is just barely out of warranty and something goes wrong with it, a lot of times, they'll do a courtesy repair, and other companies don't do that. I'm an audiologist, so I fit hearing aids, and I recommend Starkey to my patients all the time. They are a leader in the industry. And right now, with the Livio product and with the AI intelligence, they are moving forward into the 21st century.

They're very easy to work with for the providers like myself. It's a good technology level and it's a long time family business and my family had a long time history with Starkey so I just continued on. The smartphone compatibility is wonderful and it's as reliable, if not more reliable, than the other manufacturers' compatibility.

I've been working with Starkey for 30 years. I've used all the manufacturers over 30 years but ended up with Starkey. Clients that come into my facility want service and they want to trust the product. They want to make sure that they're going to the right place and that the product performs well and Starkey has. They take care of their clients and are easy to work with. They are also very quick. The in-house representatives are very cordial and attentive. Everything is working out fantastically.

The audiologist have always preferred Starkey. They like their customer service and the product. We always recommend Starkey over anything else. When we send in a repair, we get it back in a timely fashion. The people we speak with are always very congenial and helpful. We like it.

If we need something, we call them, and they’re pretty good about helping us out. If somebody loses a hearing aid, they’re pretty good about getting us one as quick as possible. Also, if there’s an error, we can call them, and they reverse it. People love the part where they connect the hearing aids to the iPhone.

I love Starkey's hearing aids. I fit my family with it. I like the comfort in noise that we're seeing, and clarity and the frequency lowering. We started with them three years ago, and dealing with my rep, Pat, has always been pleasant and helpful. We've never had an issue that couldn't be resolved. Overall, we're very satisfied with Starkey.

I’ve worked with Starkey since I started my career in 2007, and everything’s going fine. The smartphone features has been good, except for recently, but that has been Apple’s fault more than Starkey’s fault. Starkey’s customer service was the easiest of anybody to get something done. I know who I can call to get something done, and it pretty much always gets done the way I wanted it to.

Starkey has great service and we like the sound quality of their hearing aid.

I used to be an Audibel dealer and I worked with New Sound. Now, I’m part of the Starkey Hearing Alliance. It’s comfortable working with Starkey and the impact on my business has been awesome. I love the Bluetooth technology and the ease of programming. I wear it myself. I am very satisfied with the quality and I appreciate them. It’s extremely likely that I would recommend Starkey.

We are a Starkey preferred provider and we are part of the Starkey Hearing Alliance, which we’re very proud of. As a company, myself, and all of my years in corporate work, I’ve never experienced a company that is so responsive, personable and reliable. They're the best customer service and manufacturer I’ve ever dealt with. As far as the technology itself, we feel unparalleled. There are a lot of different things about different manufacturers that you can look at and speak to but Starkey, especially being an American company, is a wonderful company all the way around. Their responsiveness stands out and you don't feel like you're speaking with just someone in a large room of customer service reps. They're extremely personable and everything that they can do to help seems to be their mission.

Starkey is American-made and the hearing aids are great. We feel very comfortable in saying that we are fitting what we feel are the best hearing aids out there. The customer service is fantastic. They work with us and they stand behind their products. They’ve treated our customers very well and they treat us well too. We like working with Starkey and haven't even thought of changing at this point. I’m loving the artificial intelligence in the Livio model that they can connect to their phone and have controls.