Starkey Hearing Aids Reviews

The service of Starkey has been good. They've been very friendly and open. However, I'd like to have a how-to manual so I could look up things on occasion to remind me of what I've been told. Sometimes I forget it. I had the hearing aids adjusted two weeks ago and that made a big difference for me because the first week was sporadic. I was hearing a lot of stuff I didn't want to hear. I also like the connection with my phone. When I mess with it all day long, it gets me back to zero every day.

The quality of the Starkey hearing aids is excellent and helps me hear better. However, I would appreciate a battery inside the charging port that would hold its own charge. That way, if I am camping, for instance, and needed to charge my hearing aids, they had that availability. It looks like there's plenty of room in the box of the battery to charge my hearing aids. But I'm not an engineer by any means. So that would be cool. I work in a loud environment and I would appreciate it if there was a noise-canceling or hearing-reduction option. So I didn't have to take my hearing aids out whenever I'm at work.

Starkey offered a hearing aid unlike any other. My left ear is almost gone hearing-wise and it would transfer the sound from my left ear to my right ear. So far, it has worked marvelously. I just went there today and had the hearing aids adjusted. The rep does a wonderful job and he listens to me. Sometimes I take the hearing aids off and sometimes I don't wear them when I'm at home. He said I should wear them all the time and that it helps to train the brain. So, I'm gonna have to start wearing them.

Starkey has average quality for what digital hearing aids cost. When I needed new aids, they had a trade-up kind of thing. So, I got to keep my old hearing aids as backup. These were a pretty decent price. They were actually less than my last set of hearing aids. They seem to be working better than my last hearing aids. It wouldn't always connect to Bluetooth. But they were getting old. I've had them for about five years. Starkey has an 800 number that you can call if you're having issues, but you can only call Monday through Friday. So, if you have something go wrong on the weekend, you're up a creek without a paddle. Nothing ever goes wrong during normal business hours.

I appreciate that the hearing aids are Bluetooth. That comes in handy. When I need it, it's very convenient. They've had a positive impact on my life.

I went to my old audiologist and unbeknownst to me, my insurance did not cover the new hearing aid. So, I contacted Blue Cross and they put me in touch with this company that I went through, and they said that Starkey was the best that they carried, and so far, I really like them. It is very comfortable.

The hearing aids have been nothing but a godsend to me. I worked in prison and I had no hearing aids. I've shot weapons without hearing aids, because in prison, you don't get the opportunity of putting on your headphones and then taking a shot or firing a warning shot. I’ve always had ringing in my ears from about 15 years old on. I didn't understand it before. But I understand it now. I couldn't hear people whenever I would be out and trying to be social. I would have to raise my voice up and everybody would look at me like I'm an idiot.

With my Starkey hearing aids, I don't ask my husband to repeat what he said, and I can hear things that are happening in the other side of the house now. It's awesome. When I take out them at night, I notice a huge difference. I love them, and I never knew I had hearing loss until I started wearing these on a regular basis. There's a device behind my ear, then it comes around and I place this little rubbery thing inside. There's also something like a fish line that hooks into the inside of the ear. In the morning, when I put my hearing aids on, I hear this hissing sound for about 30 seconds to a minute. The doctor said that my brain then tells me, "Oh, I don't need that sound" and then it stops.

The hearing aids I got have Bluetooth and it's easy to navigate using it. I might have gotten more than I needed and I sometimes think I don't need them but they help. It's a good product and I'm getting good service. They don't show much and they're easy to get in and take out. Also, it's nice that we go back and there's a doctor on site that meets with me. They make adjustments and make sure everything is working.

I'm hearing better since using Starkey Hearing Aids. They're meeting my needs. They've been great.

The quality of my Starkey hearing aids is wonderful. I can hear so much better on the phone. That feature is excellent. I may get the feature for TV. I still struggle a little bit with that. I also like the feature where you can put it for cars and restaurants. I love that it's chargeable too. It can hold the charge for the whole day. Their reps were also great. SoundPoint was where I went. They were efficient, friendly and welcoming. It's a good place.

Their customer service reps were knowledgeable, expedient, and really helped navigate the process. I like the Bluetooth features of my hearing aid. My favorite feature is the fact that I can change into focus mode. It’s called Edge Modes. I can put it to where I can hear people clearer in loud restaurants or just focus on the overall ambient noise. It’s good.

Everything's more crisp and clear with my device. But I was shocked by how poor the Bluetooth Function was compared to other devices out there. I listen to audio books or phone calls and it's just not very clear. It'd be nice if the Bluetooth was stronger so you can walk away from your phone more than 10 feet and still be able to hear. Other than that, I like the size in that it's hidden. Plus the app is nice where I can change the sensitivity. The auto feature works as well as it sounds.

My Starkey hearing aid is behind the ear and a piece of it goes into the ear canal. It's very comfortable, and it's a lot easier to hear. I like being able to connect to it to my phone too.

I did a massive amount of research and looked at a ton of different reviews before I made the decision to go in the direction of Starkey. I knew what I wanted and I didn’t want to spend extra dollars. My hearing aids are the old school battery kind and the little pod goes in the ear canal. I like how you can turn it up and down very easily. These hearing aids are of great value. I do insurance financial services. It’s nice to really hear what the clients are asking or saying without asking them to repeat it five times.

Starkey's reps did a hearing test and got everything fitted. They also did follow-up repairs on my hearing aids. So far, my hearing is much better than without them. My hearings aids went bad right before the warranty was up but Starkey replaced everything and took care of that. That was nice, so I've gotten a little more life in them.

The hearing aids come in very nice and handy on shooting. I'm around helicopters all day, so I use them for that. I also use them if I'm on the yard and they work really good. The only downside is they turn on too easily. So, if you put them in the case and it hits the little tab, they turn on and run on, and sometimes when you go to get them, then they're dead. There needs to be some kind of safety on them and there needs to be a little two-step. That way, if you touch them when you put them in or if you close the case and it touches the on/off button, it doesn't turn them on.

The hearing aid performs okay but the reason I'm not wearing them as much as I should is that there is a sound that's like the wind is blowing in my ear and I don't like that, especially when I'm in the car. It's not a loud sensation but it's an interference. Also, I got the ones with the little batteries in them versus the charger. I wish I had gotten a charger because I almost never remember to pull out that battery and the battery life would last longer life if you pull it out. Other than those, it’s a nice set of hearing aids if I wear them. I hear a whole lot better.

I've had the Starkey hearing aids for three years and I have had issues with them. I go back, and they will take them, and then they will send them back and then send me new ones. But this has happened quite often with the Starkey. A couple of weeks ago, I went to them and they couldn't offer me anything that is like the ones I have when they have to take a hearing aid or both and send them back. They said, "Yeah, we'll get this fixed and we'll send it back." But these hearing aids are supposed to last six years. From the very beginning, when they started to not work and I had to send them in, it wasn't as if they would send my own back. The ones that I have in my ears right now, I have no idea how old they are. They're not my originals. I told this to them when I was there, and I'm going to tell them again when I pick it up. I'm not really a fan of this brand anymore.

I bought the hearing aids from NuSound. I had planned to buy it at this wholesale house. But NuSound told me that they would match that price, and they had a continuing service plan that for a fee, I would be provided batteries, and about every three months, I go in for earwax cleaning as far as this plan. So not only did I buy the hearing aids, but I bought a service plan. I've been very pleased for doing so. I can hear quite well with the hearing aids so I’m pleased with it.

When I went to the hearing aid place, they offered Starkey and I was impressed with the service I got. I also go in every three months, and I feel good about the adjustments. However, I might need them to be readjusted because I'm not picking up some pitches. Other than that, I like the hands-free phone. I'm talking to someone, and my phone's sitting in the other room.

I like that my Starkey hearing aids are Bluetoothed with my phone and it's very convenient. They have rechargeable batteries. I put it in a charger every night. I see my hearing aid person about every four months and they clean them. Starkey is easy to work with.

Starkey's reps were good and very prompt. The only thing is having the hearing aid is funny. When I'm here in the house, once it's quiet, I don't need it. But when I go out into the world, when I do need it, it helps. It's just not nearly as good as natural hearing. Everything is good except these things are so freaking expensive. One costs like $3,400. I was wondering with the new regulations coming out on hearing aids if the prices are gonna come down.

The hearing aids worked fine until my batteries quit on them. I found out I gotta send them off and pay $150 to get new batteries put in them. They only guarantee the hearing aids for six months. I have no problem with the product. But I'm not gonna pay $150 every time I need batteries. That's ridiculous. I'm very dissatisfied. I paid $2,000 for those things. I felt like I was led down the wrong path on them.

The rep from Starkey was very nice. I really like her, and I prefer her over any of the others that I've come in contact with. She's very professional. She seems to know how and what these hearing aids do. She knows the product really well. My hearing aids go behind my ear, and the bud goes into the ear. They made things much better because now, I can fully participate in conversations, which I could not do before. My husband has a pitch in his voice that I was able to always hear. So, I could always understand what he was saying. I would just look at him and say, "Am I supposed to be answering something here or what?" He would nudge me and say, "Oh, yeah." I'd answer. I don't have to do that anymore. As a matter of fact, when he talks, I have to turn my hearing aids down.

I got a hearing aid with Bluetooth that fits outside my ear. My favorite feature has been how I can adjust how sensitive it is and how loud it is in my ear. With it, I can definitely hear better. These are much better than other hearing aids.

The hearing aids I have now are in-the-canal and get fit over the back of the ear. They have a rechargeable battery, which is one of my favorite features. I don't have to change the batteries. I'm pleased with my Starkey hearing aids and I would recommend it.

I have a Starkey hearing aid which is really nice. It makes up to my phone, sounds good and helps me hear in certain situations. I enjoy it. Starkey is expensive but this one is molded to my, so it's better in that aspect. I've sent all my friends to Starkey.

Diane and the people that she has in her office working are exceptional people. They give excellent customer service. They know the product. They're compassionate. They understand. They could have another brand of hearing aids, it may not be Starkey, but the customer service that they give makes the product. Since I've been wearing the hearing aids, I don't have to say, "Excuse me," or, "I couldn't hear you," as much.

I got the AI hearing aids and they’re nice. A part of it goes behind my ear and the other part goes inside the ear. It doesn't bother me and I don't have any issues with wearing the devices. It performs very well. It has an option to use a restaurant setting and it takes out the clanging noises of a restaurant, which helps to hear the conversation. The Starkey hearing aids helped me to hear the ranges that I couldn't hear anymore.

I really like those folks over at Starkey in Burnet, Texas. I greatly appreciate the work they did. They do good work. They were very helpful in getting the hearing aids through the VA at no cost to myself. Starkey does really good hearing checks and I've been back a time or two for follow-up hearing checks. They have to test my hearing to see if my hearing has changed. A person's hearing as they age can change over time. They've been good about keeping track of that.

What Starkey had was what my insurance would pay on. My insurance started paying for some of the hearing aid costs. Those hearing aids help and I've gotten used to them. I still have a little trouble as it picks up stuff. One part of it keeps me from hearing what I want to. The batteries also quit recharging so they were sent off. You don't necessarily get the ones you bought back. If I send something off, I would like to get what I started with fixed. Either that or new ones instead of refurbished ones.

I've been with Starkey ever since I've had hearing problems. I went into a place here in Marble Falls that was Starkey, and I talked to the guy there and told him I had bad hearing problems. I said my dad did too. My dad bought hearing aids that stayed in the dresser drawer, and I told the guy, "I don't want to wear mine in the dresser drawer. I want to wear them." He said, "Well, I can fix you up." I have all the respect in the world for him. He got me started on Starkey, and then as I got to hearing better and technology improved, I got newer ones and newer ones. The reps are great. They call to check on me and to remind me of stuff. They're not like telemarketers. They're like normal people and they talk to me like normal people.

I hadn't been able to hear out of my right ear since 1980 and my left ear was getting worse and worse over the years. Now, I can hear well out of both ears with my Starkey hearing aids in. It's hard to tell what direction sound comes from, but I can hear it. I like the hearing aids. I was having a lot of problems with them to start with, but lately, they're doing good. I've had to send them back to the shop four times in the past two years. The battery that wouldn't last very long. Another time, the one on the right quit working. I sent them off, and they repaired them every time. The warranty took care of everything. It hadn't cost me anything.

I got tan hearing aids that go in my ear. They have a little wire that goes to the hearing aid and they do the job just fine. The quality is good. They're very conscientious and willing to help every time I call. I love that I can talk on the phone with them and the sound comes through my hearing aids. I'm very satisfied with them.

I have stopped using my Starkey hearing aids. I would be driving and one of them would roar and whistle. I kept going back for that and they kept taking care of it. They would get the hearing aids to work properly but the issue just kept on. They had to replace one of the hearing aids and one of the functions would not work anymore because my phone was too old. They never could get that function working and they wanted me to upgrade my phone. We got to the point where whatever plan I had paid for was running out and I did not see the value in going on with the Starkey.

I was losing the ability to hear pretty fast. I got hearing aids that I could afford and what I considered to be probably as good as any hearing aid out there. My Starkey hearing aids have features on the back that I can increase or decrease the sound. I chose the model that has a place for television, crowd, restaurant, or normal. I like the fact that they're nice and loud. When I get them turned high, I hear better. I use them frequently. I don't have any problem with hearing over the phone. The only thing is I have a problem with words. I can hear it very well but I can't distinguish exactly what they're saying. I have them on right now and I'm trying to watch a program on TV. I have a very hard time making out the words. That aside, any information that I have about Starkey is all good. I recommend it to all my friends.

The hearing aids helped my husband immensely, but I was happier with the earlier ones. This last set, I'm getting a little disappointed with Starkey. They upgraded to the new technology, and we were told if we would wait, we would get the new technology, but they sent the old stuff. Now, we can't get the accessories anymore because they're discontinued. So, that's a frustration. Also, the plastic on my husband's first set broke, and this set is better, but he doesn't like turning them off by opening the door. He's afraid he's gonna break it.

I'm really happy with my hearing aids. They're easy to care for. I like that they are also rechargeable. The battery lasts all day for the charge. I also like the Bluetooth feature, it's hooked to my phone so that I can turn my volume up and down when I need to. That's a nice convenience. I have gone in for cleanings and if I had any questions, they always help me at NewSound in Burnet. I'm pleased with them.

My hearing is not 100%, but it's a whole lot better than what it used to be since using Starkey. The Bluetooth ability is my favorite feature about them. Their reps also usually respond very well. However, they're a little on the expensive side. For the price of these I'm wearing, I could buy a new pair of the over the counter hearing aids every six months and just have new hearing aids.

I have a problem with the hearing aids staying in. The right one stays in pretty good but I'm constantly feeling for them because I'm afraid one of them is gonna fall out. Other than that, they're good. It's a relief to be able to hear people and it has made a world of difference.

I have one complaint about the hearing aid I chose. The volume control is terrible. It's so hard to reach and when you reach it, it's hard to turn. It's hard to get it adjusted. Most of the time, I don't have to control it. But when I do, it's very difficult.

The Starkey hearing aid helped when I was wearing it but I need to go back to the hearing doctor because it turned another color and it made my ear sore. I had to stop using it.

Starkey sent us a letter for free hearing test. My wife's test was pretty good on the hearing test, but mine wasn't too good. So, she made me get hearing aids. My Starkey hearing aids have been good. I had a few I had to send off and have the top of it replaced. I just send it off and they give it back and it's fixed or I get a new one.

So far, customer service has been good. The hearing aids are also comfortable to me and I like them. Quality is good too. Starkey is a life changer. I don't have to get everybody to repeat everything now, and it helps me during meetings. I can actually hear what's going on.

I got a small hearing aid that goes behind my ear. It has a nylon string that goes inside my ear to hold it in. It's rechargeable and it does well. But I work on equipment and stuff a lot, and I'm afraid I'll lose them.

My experience at Starkey was very professional and courteous. My new hearing adds are working very well. I will recommend Starkey to all my friends and relatives. My audible technician Isaac ** did a fantastic job in setting my hearing aids.

I wasn't satisfied with the warranty because it wasn't three months after the hearing aid went out of warranty that it went out. I had to pay for it to get fixed. After we had that one fixed, we had to pay to get the other one fixed as well. It was around $350 to get the hearing aids repaired. Other than that, we're satisfied with them. But when three of us talk at one time, my father can't comprehend that. He would say, "Now, slow it down and say that again. You're talking too loud." even though he'll turn it down on volume.

The rep from Starkey showed me different hearing aids and asked basic questions. The office people are nice. I had good experiences with them. My hearing aids are basic. I wanna change them. They got Bluetooth, but I don't like having to change the battery. It takes about once a week or sometimes sooner. It depends on how long I'm wearing it. Once I take my hearing aid off, I can hear hardly anything. So, I'm grateful to be able to hear what I'm hearing. It's just I always thought that you'd be able to hear groups wearing a hearing aid. If I'm in a group and people are talking, I can't hear the main person talking. I'm hearing other people that are around me closer. I hear the loudest noise first. Even if I'm a couple feet away and two people are talking, I still can't hear them. I adjust my hearing aids on my phone. When I do, it makes a high-pitched sound.

My father puts his Starkey hearing aid in his ear. He can hear some better. You normally still have to repeat stuff to him at least one time as opposed to four times when he doesn't have any. The only complaint he ever has about it is after he puts his glasses on, if he doesn't do it right, the glasses will yank it out of his ear. It'll come out. He just sticks it in there. I'll watch and put it in there sometimes.

I got the Audibel hearing aids and I hear a lot better since I got them. I’d tell my friends that Starkey has good hearing aids.

I went to Starkey Hearing Aids to visit and that was where I got started. And they treated me nicely ever since. And if there were any problems, the lady that runs the hearing aid place took care of them quickly. I got two hearing aids and I put them on battery charge, and at the middle of the afternoon, the battery plays out and I have no hearing until I could get them charged up again. On my next trip to them, I would ask them if there's anything they could add to the battery life. Other than that, I'm satisfied with the service I've got from the Starkey Hearing Aids people.

My hearing aids are rechargeable. It got to where they were just holding a charge for a few hours. Half the time, I didn't have a hearing aid. So, I had new batteries put in. I'm satisfied with the hearing aids. With them, I can hear the TV better. When my kids come in, I can hearing them talking without having to say, "Huh? Huh? What?"

I was supposed to have this fall alert on my Starkey hearing aids and it has never worked right. I have fallen about three times and it did not set off an alarm. I fell about four months ago. I hit the ground hard. It never did set off the alarm. I've been back with them three different times trying to tell them it's not working right. The reason I bought this system is because I have a balance problem, and I'm satisfied with the hearing aids except my phone alert doesn't work right. Their customer service was not really good. They just sent one of my hearing aids back about three months ago. It had some kind of a problem, but they couldn't do anything with it. They sent it back to the manufacturer, and they didn't charge me anything.

The rep paired me up with some hearing aids that work really well. I've been very pleased with them. It makes it easier to hear. However, their batteries are not rechargeable. I go through a lot of batteries. But other than that, they work fine. The reps have also been very professional and helpful. They check them and clean them.

With the hearing aids, I could hear everything except when I'm in a group, I can barely understand what people are saying. Starkey normally schedules me every six months to get my hearing aids cleaned and I usually could adjust my hearing aids with my phone. But they upgraded their system and my phone is not compatible anymore with my hearing aids.

Everyone involved in testing and fitting me, building the aids and tuning them was very professional and nice, and answered all of my questions. I'm hearing things again that I'd forgotten about, especially correctly hearing words that I thought I'd been hearing correctly all along. The world is crunchier and scratchier again and I've heard no distracting artifacts introduced from the aids themselves. The aids are also easy to maintain.

They've been treating me good. But the batteries on the hearing aids go dead a lot. Also, sometimes, certain voices will make it harder to hear.

My mother-in-law, Ruth, has very severe hearing loss and without her hearing aids, she hears nothing. You have to scream at the top of your lungs to get her. And even then, she doesn't seem to process. The hearing aids are adjusted up as high as they'll go but she still has difficulty understanding. It's a combination of reading lips and listening. Starkey has corrected her hearing as much as they can.

I spent a lot of money for in the ear hearing aids. At first they seem to work fine, but then I realized that the left hearing aid was not working. I returned to where I purchased them and they were very helpful and sent the aid back to Starkey. I normally waited a week for it to be returned and was reassured that it was completely new. This type of thing went on continuously for 3 years. Now there no longer is a warranty and they wanted to sell me a contract for one year to cover any problems for $500. I have decided not to deal with this company any longer. I would not purchase Starkey hearing aids nor would I recommend them due to my experience. I used one hearing aid for most of the time since this problem was a recurring one.

I've got Starkey hearing aids and they're working really good. I can understand voice language a lot better and voices when people are talking to me. They really changed my communication with people.

I took my hearing aids in for repair 3 days ago. They had to be mailed to the factory for battery replacement and they are already back! I have severe hearing loss and was anticipating I would be without them at least a week, which had me very stressed. They far exceeded my expectations. Thank you Starkey!!

Having hearing aids helps tremendously. I'm able to hear, and I know what's going on more. I'm satisfied. Starkey helped me in what I needed, and I’d recommend them.

My mother forgets to put the hearing aids in a lot. She's 91, but she says they definitely help.

One of my hearing aids doesn’t work right now. I'm not very happy. Early on, my experience with Starkey was good. I moved to a different city and got a different guy. This guy is good, but he's hard to get. He's non-responsive. The hearing aid hasn't worked for a week. So I'm gonna go in and see this guy this week. But there's a website but it was changed and now you've got to have a login and I can't get in. I've tried 14 times on Sunday and it doesn't work. So I've got to go in and get this fixed.

I still have some issues with certain tones even with the hearing aids, but the telephone is really where it made a tremendous difference. When I go in for adjustments, they've been great. I couldn't have been any more pleased with them.

I'd give it 10 stars if I could. Customer service has been great as well. I'm hearing sounds I have not heard for years with this product. I even hear well in situations I struggled in previously with other hearing aids.

Wow, what a change to my hearing after I received the new hearing aids. Thanks Starkey for an excellent set up with my NEW hearing aids! Looking forward to my life hearing much more clearly. Thanks Starkey!!!

My expectations have been met. Excellent customer service. Superb Counseling with selection of hearing aids. Highly satisfied with my experience with the Starkey hearing aids. I would definitely recommend it to a friends.

I've had my Starkey hearing aids for way over a year. I'm satisfied with them. I didn't know how deaf I was without hearing aids. I can tell a lot of difference. I put them in my ears when I get up at 7:30 in the morning. I take them out when I get ready to go to bed. Sometimes it would be 7:30, sometimes 8 o'clock. The hearing aids switch over to a battery if my electricity goes out. I got one that will last for eight hours. I'm satisfied with what I got.

They take care of me. Anytime I have a problem with the hearing aids, like the battery on one, they'll send it off and fix it.

My hearing aids are the kind that have to be adjusted on a computer. I just wish I could adjust them.

The Starkey hearing aids transfer from my right ear to my left. That was why I had to pay the extra 2,000 something dollars. But it doesn't really help a lot. It hadn't really worked out.

Working with the reps was absolutely wonderful. They listen and interact with you properly and most professionally. Since using the hearing aids, it's been a completely different world. The Bluetooth technology where the hearing aids are hooked up through my phone is wonderful. This was a very pleasurable experience, and I would certainly recommend them to anyone who needs hearing aids or hearing devices.

She couldn't hear out of the hearing aid at one time. So, the rep turned the volume up. He went into the computer and did something so she can hear. Also, she also had a problem with the hearing aid, it doesn't stay down in her ear. She told the doctor about it and he put it in there. It’ll stay in for a while.

I’ve had the Starkey, behind the ear hearing aids for almost 2 years and they haven’t worked well for me. I’m a handyman and I sweat at work. It seems like any little bit of sweat and these things won’t work for a few days. I’m an active 43 year old man and these have caused more stress and trips to the hearing center than they are worth. I believe they changed my insurance $11,000. I’m going to contact my insurance and see if they can get their money back. Waste of time and money for an active person.

I love my Starkey hearing aids. I can't do without them. Their rep is wonderful. I've made a friend. I send people toward him every chance I get.

I went to the hearing aid store in Fort Payne and I needed hearing aids. I said, "I don't want the bottom and I don't want the top." So the lady sold me the Starkey hearing aids and they are okay.

My hearing aid from Starkey is good. It makes things where I can hear on my left side a lot better. The hearing aid, until recently with the distortions, had the most clarity and sounded more like a real noise in voices than normal. It doesn’t sound like a speaker like other hearing aids have.

The hearing aids works well for me. I can hear better.

I'm happy with my Starkey hearing aids. The rep is very good. I go and let them clean them. I go get a new pair every year.

I like the rechargeable hearing aids better. I go to this hearing aid center here in Huntsville. I went a couple weeks ago and had the hearing aids cleaned. It's easy to make an appointment with them. They call me and let me know.

My sister-in-law recommended Starkey and said they were good people. I have a good bit of hearing loss, so I went to have it checked. The people that I dealt with at the office were very nice, and I don't have a bit of problem with them. However, the product is not good. The tech recommended the rechargeable ones for me, but I don't like them. The sound quality is not as good, and the batteries go dead at the most inconvenient time. For the amount of money I paid for these rechargeable ones, they're not worth it. I don't wear them half the time. They're heavy, and I get a lot of static. The tech's adjusted them several times. The first ones I had where I could change the batteries were much better.

The hearing aids are not fitting very well. The piece that holds them in doesn't work all that good. It doesn't seem right. Other than that, it has been pretty good.

I contacted Starkey because my health insurance listed them as a provider. It's all been very positive. I wear the hearing aids all day most days. It fits very well. My hearing loss is not profound by any means but the hearing aids improved my conversational abilities in small groups and with my wife. Hearing better, hearing conversations, and answering questions appropriately rather than misunderstanding the question has made life better for me. I've been very satisfied.

The hearing aids are good. I like them. I love having the Bluetooth feature. I'm a big hunter and I like how it operates and it operates to my phone.

The Starkey hearing aids are a whole lot better than the ones I had. Also, their rep is as sweet as she can be. When she waits on me, she doesn't give me any static about it.

I’m pretty well dissatisfied with Starkey. One thing is the battery doesn't last long. Another thing is, I can hardly hear anything through my right one. As far as the people where I got it, they were top-notch.

When I went in, I talked to a lady and she was very nice and knowledgeable about the questions I asked. She answered them and she didn't try to push any particular hearing aid on me. She just told me what they're qualified for and what might and might not help me. Then we started in on the products and I liked that because she gave me a chance to ask the kind of questions that I wanted to ask about my hearing before she tried to sell me something. Also, they had some kind of little promotional sale going on and she told me about that when I decided that I was going to get the hearing aids. I've already recommended several people to her.

I have been using Starkey edge 2400 for 2 years. We sent them back to fix many times but they couldn’t. There is no balance between two hearing aids. Stream boost damaged my ear during the time. The app doesn’t work with Samsung very well. iPhone is the only the option and l got it. It is better but not perfect. Now l am paying more to fix my ear because of they listed the Samsung. My audiologist, they are good people and helpful but stay away from starkey if you don’t want to damage your ear. Go buy Phonax or something else.

I'm very satisfied with Starkey Hearing Aids. They work well. It was also excellent working with them. The rep was very knowledgeable of the products and was able to hook my needs with the products. She also didn't try to oversell me.

I'm satisfied with my Starkey Hearing Aids. They do the job. They're battery-operated with Bluetooth capability. I would recommend them.

My mother-in-law loves her Starkey. It's the best one she's ever had, she said. She likes the reminder. It lets her know when the battery's low. They give her free hearing aid batteries occasionally when she goes in for her adjustments. They have been awesome and super nice. We walked in up there and it was a ray of sunshine really with them and it made my mother-in-law feel comfortable. When she walks in there and they have to take her hearing aid out, she can't hear a lick. So, they put her at ease before they take her hearing aid off to do the cleaning because, if she wasn't at ease, she would be hesitant about taking it off. They also get us in and out of there in no time when we go. She's very well pleased with Starkey.

I paid Starkey off right after I got my hearing aids, so they said that took me in a VIP range. They cleaned them, and I missed a couple of my appointments so I need to reschedule. Other than that, I like my hearing aids. I really like where it tells me if the sound is normal or not, and that really helps me because my husband wears hearing aids also.

We have received today a pair of Evolv AI 2000 BTE R by our local provider! Words cannot express my relief and gratitude!

The sales rep was great, but he's no longer at Starkey. The girls that are there now take good care of me and I'm in and out in no time. I'm really happy with my hearing aids. They charge up great, they're easy to clean, and I don't have any problems. I like it a lot.

Starkey had a girl named Julia, and she was like a superstar. It was good dealing with her, but she's gone. They need to hunt her down and get her back ‘cause she can do anything. She’d go back there and get on the computer and reset my hearing aids. She wasn’t certified, but she knew how to do it. For two years, she got my hearing aids running a lot of times. They would quit, and she'd get them to working. She was real nice, and she stayed on top of my appointments. She would call me if I missed an appointment too.

I have a high-frequency deficit. I had spent 17 and a half years in the underground coal mining industry around heavy machinery. Using no hearing protection back in that timeframe caused a high frequency loss in the 4,000 Hertz range in my left ear. I also developed tinnitus in my left ear. When I started using these hearing devices, we got them adjusted so they adjusted the sound levels in the frequency where I've got loss at. I started hearing things that I haven't heard in a long time.

Matter now sorted.

With the Starkey hearing aids I got in my ears right now, I can hardly hear. I misunderstand people that talk to me. They’re awful, and I need a new set of hearing aids, but I can’t afford $2,000. I went to Pattillo Hearing. Starkey made the appointment for me, and when I went, they told me I didn’t have insurance with Starkey. I have the paper at home that says “Denied”. So overall, they don't have any insurance and I can't hear with my hearing aids.

I had been having a little problem with hearing, so I went down there in the hearing center in Decatur. Starkey gave me the hearing aid test. And that's where they set up that. I bought the hearing aids that they offered me, and paid for them. I’ve been using them. One of them went out and Starkey sent it back into the factory and had it rebuilt. I go four times a year, whenever they set up an appointment. They check the hearing aids out, recalibrate them if they need it, and clean them. It doesn't cost me anything and it's 15 minutes’ worth of my time. And I’m back home with them and going on about my business.

I don't wear my Starkey Hearing Aids because I can't get them to where they are clear. I fiddled around with them a lot. I wore them to church so I could hear and I just had to sit real close to the preacher. In a crowd, with all that crowd noise, it just makes static. I don't think they make me hear any better. I had good service. But now, they've changed their name and they wrote and told me that they don't work on Wednesdays. Because we're a small town, have several small towns around us, so they have to go from one to the other. So, they canceled my last appointment, but they didn't leave me any phone number to call them. I have no way of contacting them, unless I just go down there, downtown.

When I wear my hearing aids, I can hear pretty good. But when I don't have my hearing aids, it’s kind of echoing and hard to hear. Aside from that, everything has been great at Starkey. They treat me fairly and everybody gives me tests when I need them to keep my eye on my hearing aids. The quality of my hearing aids is awesome.

Before, my close friends would tease me because I was asking them to repeat what they said and I got embarrassed. I got hearing aids from Starkey and so far, it has worked 90% of the time. Late in the evening, I would pull them off because if I went to bed with them on my ears, I was afraid I'd pull them off and lose them. And I did once. I was about ready to call and get new ones, but then I found them. Starkey should still find a way to keep track of things though.

I got the Audibel hearing aids from Starkey and since then, I hear the higher pitches. If I'm in an enclosed environment, a lot of times, if there are kids around and everybody's talking at one time, it gets a little overwhelming.

I decided I wanted to try the rechargeable ones and the person I dealt with said that would be $900 more. So, I paid it and got them. It works fine. Although, on normal settings, when I'm with people, everybody hears but I don't hear what's going on all the time. I have the Bluetooth and I like that. But I don't like the hearing aids because they're so big and I'm not going to use them again. I want something that's smaller, which will have to be batteries, and goes a bit easier into the ear.

My son has been fine with the hearing aids. He goes to have it checked every so often at the hearing center in Athens. Without them he wouldn't be able to communicate well. They've been fantastic for him. He has a good job and he makes good money.

The hearing aids are better than nothing. But they're not excellent.

Starkey's devices don't sound mechanical compared to the other ones I tried. I also liked the feedback that their audiologist has given me and I liked her personality. So far, I have been pretty content with the quality of my hearing aids except my device will not stay charged for 24 hours. About 12 hours is all I'm getting out of them now, then they start telling me battery low and they'll go dead. But I’m going to try to get back over their office this week and see what we can do about it. The first pair I had, you had to put batteries in them and I didn't have any issues. This time, I got the rechargeable ones and the batteries aren't lasting like they should.

I like how you can tune the Starkey hearing aids to fit your hearing based on the hearing test. That worked to some extent, but I still have a little problem understanding correctly and I need to go back to their office. Other than that, their reps have been very friendly and helpful.

I don't like the hearing aid. It's not comfortable. I have the model that goes on the top of the ear and then to the inside of the ear. They advertise that the hearing aids don't have all that stuff sitting on top of your ears but I've got glasses and it interferes with them.

My hearing aids are doing well. I love it. I’ve had them for four months now, and they're doing real good. I’m really enjoying them. It’s great to hear again. Before having the hearing aids, I couldn’t even hear a paper. But now, I go on the front porch with my coffee and listen to the birds sing. Starkey reps are good people. They got me set up for another three months.

They answer my questions if I have any. But lately, I had put my hearing aids up on 100 and able to hear stuff. I have one ear that drains, and I don't hear good out of it. I told them the last time I was in their office that I didn't know what was going on. The hearing aids don't work as good as they should. I also wish it was more affordable. But I like that I can send the hearing aids through my cell phone. I got the app that I can turn it up and down with my cell phone. With the old hearing aids, you had to put batteries in them. But these new ones, they got a charging station and I like that.

The hearing aids work just fine. Everything’s been good.

Have had your hearing aids now for 3 months and they have helped my hearing, but everything sounds very tinny. All word that start with an S has a shss sound to it. Your app does not work with my iPhone so I can't adjust the aids. The phone Bluetooth does work so that I can adjust the volume but that is all. I would grade these hearing aids as Poor.

I had the wonderful Starkey custom in-the-ear CIC model. The first one failed after 20 days. After repair, it failed again after 3 days. Concerned with their reliability, I canceled the contract and am choosing another brand.

I’ve severe to profound hearing loss. Fitted with Starkey Muse 7 years ago.. Within that time they have been replaced 3 times by the manufacturer and now have quit again.. They are not well built… Ascent Audiology provided the service and they have been very good about it.. I’ve bought extended warranties however this last time I could no longer buy the extension. Go to an audiologist that provides more than one manufacturer and forget trying to speak to Starkey on their product issues… Never available.

I had a childhood sickness, of which I've still suffer effects throughout life so far! I have constant mild to loud ringing in the ears! I've been told it is not tinnitus! Anyway I recently, like the last few days received some Picasso hearing aids, in canal! Wow being a first time user, I could hear everything around me, even my voice, movements, eating etc! A bit loud, Q is, is there any adjustments for the customer? I have all the instructions, but I'd like to hear from other users as well as maker! Please **. Thank you!

I have purchased two sets of Starkey hearing aids from two different sources over the past few years. The cost was over $10,000.00 for the two. Nothing but problem after problem with them. Left one continually quit working and had to be returned to the factory only to quit working again time after time. I would NOT recommend Starkey to anyone and would not use them if they were free.

This is my second Starkey in ear canal aide. The first was great, so I went with it again and boy did I make a mistake! It's awful, they keep sending it away and it comes back the same. So I have wasted $3,500. I can't wear it, the noise is awful, I just keep wearing the 6 year old one, thank goodness I have it!!! Don't waste your money, be safe and go with another company.

The sound is still “noisy white noise” in ear, hollow sound, plugged up ear..worse than without hearing aid in. Does not improve hearing and feel as if balance is off when wearing them. Also, they constantly are either on the verge of falling out or do fall out. I already have lost one pair (on two separate occasions for each ear). I paid the insurance copay for another pair and I am having the same experience. I have told my audiologist about this and nothing has helped. I certainly don’t want to have to constantly worry all day long about whether my hearing aid is about to fall out. Many times it is just ready to fall out when I check it.

I had purchased the NuEar Circa 1200 hearing aids from a company that went out of business shorty before my factory warranty was up and when I called Starkey to see what I could do about getting them fixed. I didn’t hear anything from the company that I purchased the hearing aids from about them going out of business & they just disappeared & left everybody hanging. I called Starkey for help since they were under manufacturer’s warranty at the time still. Unfortunately for purchasers like myself, we are completely out of luck! Starkey only directed me to another one of their venders who wants to charge me for a hearing test, reprogramming both hearing aids and who knows what after if the reprogramming does not fix the problem that I am having with both of my hearing aids.

I have the Starkey remote microphone, the hearing specialist where I got my hearing aids said it was a great device paired with the hearing aids. It is a great device, however the clip is so inferior it does not last more than 6 to 8 months before it breaks making it unable to clip to my shirt. Starkey replaced it once, now it's not under warranty and no one at Starkey can tell me how must it cost to repair. Do not buy this product unless you want to keep sending it in for repair and all the hassle of sending it in and waiting for it to break again in six months.

My husband bought hearing aids through B.S. Wisniewski in Greenfield Wi on 2/6/19. The first few weeks he seemed to hear fairly well. After that, it has been downhill. He seems to go regularly to Wisniewski to have check ups and have things reviewed, but the results are always the same. He has the same catch phrases he used prior to hearing aids, “I didn’t quite catch that, you are mumbling, I was distracted.” We paid $6,990.00 for these state of the art hearing aids and I have to say, “I am totally disappointed.” I truly couldn’t recommend them to anyone at this point. Instead of telling other people, I wrote to the company but heard nothing. In addition to him hearing very poorly, he has problems with the left one staying in his ear. It is always hanging out of his ear in the air.

This hearing aid performs better than my last one. It has better sound quality and better amplification. I find I'm able to pick up sounds that I have not been able to hear in the past. It is also able to be adjusted to the exact volume of sound coming out of my ears so the amplification is 100% accurate to my needs. This quality makes it an excellent hearing aid and is not something I have had in the past.

I like the versatility. Has ability to change for restaurant and auditorium. Level of sound is also helpful in adjusting sound volumes. The hearing aid also adjusts to listening on the phone as well.

Good hearing aids for the price. Mine are the basic ones & they do the job. The batteries only last about 6 days before changing. Sound quality is good however background noise often overpowers voice.

Starkey in the canal hearing aid has been my choice for over twenty years. I have a significant identical loss from an illness at birth. I am able to hear very well and haven't had any problems with product quality or ease of use. The company has a very good warranty on their product and service well. I will return for my next set!

Easy to care for. I have the rechargeable devices. The right ear device has "red" on it to ensure the correct ear. I clean daily with tissue. The recharging box is compact and can take with me if I travel. They fit well and I am very pleased with them.

Hearing aids are a pain, especially with a mask and glasses. However, Starkey is the very best aid even under these circumstances. Service has been fantastic, quick, competent, friendly and professional. They are easily adjustable via phone, can be set to hear phone conversions and TV. Very happy all the way around.

Got its digital profound deaf hearing aids. Sounds quality is great. Needs service almost annually due to humidity and sweat despite using dryer and uv device daily. Digital hearing aid turns out to be more sensitive to humidity than analog hearing aid (every 3 years to service).

The initial cost of the hearing aid wasn't bad, compared to some on the market. I've been able to pick up more of a conversation and feel more confident since I began wearing the device. Average battery life is three days if the common name brands are avoided and a quality version is used.

My husband and I both have Starkey hearing aids. We are happy to be able to hear conversation so much better. Customer service is outstanding. We particularly enjoy the rechargeable batteries, preventing us from having to replace tiny batteries every so many days.

Couldn’t be happier with them. I was pleasantly surprised how well they work and all the features they have. I should have gotten them a long time ago. It was good to have such great insurance. They didn’t cost me anything!

Actually, my hearing aid person only recommends Starkey to his clients. He is one of their best sales people. He is very conscientious, helpful and honest. He always gets Starkey to help his clients and they do come through to help at no charge. I wear Starkey hearing aids for five years and recommend them. They are also easy to use.

This might be a little long, but hope it will explain the situation and maybe come up with a solution. I got a set of Starkey Hearing Aids about 10 years ago. They were CIC and I believe analog. During the three-year warranty period, both of them were in for repair 3 or 4 times each. Then I got a set of Miracle-Ear CIC. For the 3-year warranty period, 1 was sent in for repair one time. Last year I was accepted by the VA for their hearing aid program. I received a set of Picasso CIC at the end of October 2020. At the end of December both had quit working and they were sent in for repair. When I got them back, the left is ok, but the right one would not turn on for a minute or so when closing the battery cover.

The devices seem to focus on ambient noises to the exclusion of voices nearby when in busy environments. They nicely amplify the TV but I can just turn it up when not wearing them. Crinkle sounds like chip bags are so loud they hurt.

I'm very pleased with my Starkey hearing aids. My audiologist sequenced the full programming during three visits over a span of 5 weeks. I experienced no feelings of discomfort or negative sensation. I am surprised at the light weight of the units. I don't feel them at all; neither the speaker in the ear or the microphone unit behind the ear. A completely positive and productive experience all around.

I originally ordered the in the ear hearing aids since I had this type before and liked them, but when I received the new ones they were much larger and very uncomfortable. My Doctor and I requested to return them and receive the new around the ear type which are very comfortable and easy to use. I am very pleased with the new ones and your staff.

The Thrive Beta app is less than stellar. It seem not to work about half the time. The TV setting could be better. Other than that I am well pleased. When I sent an email they were very quick to respond.

Got over the ear the ear model. Found them annoying as hell, what with my eyeglasses, long hair due to Covid restrictions and mask wearing. Opted for in ear model and find them much better for me, but the left one quit working after a week. Seeing doc today get have it fixed.

This is my second Starkey hearing aid and I like the features it offers. My current one is rechargeable and I'm a little disappointed in the battery life. My older Starkey used batteries and seemed to last longer. But overall love the product.

This is my first experience with HA’s, the Audiologist was pushing Starkey, now I wonder if there was an sales incentive to get me in these. It took three tries to get a pair that worked. I should have stopped then. Finally I had a working pair until starkey sent a software update. I called starkey to find out if there was something I needed to do. After talking to customer service for a few minutes I was told that the check I wrote for my HA’s was not made out to starkey so don’t ask them! My audiologist was shocked, she called got it fixed. Now with last update it drains my phone battery in about 4 hours. Can’t call starkey, audiologist doesn’t have a fix, a lot of money to not be able to get help. Disappointment doesn’t describe how I feel toward this company.

The Live 2400 are the second set of Starkey hearing aids I have purchased. The first set was amazing and I never had an issue. My hearing and needs changed so I had to upgrade. Since my first set was so reliable I decided to stick with Starkey. Unfortunately I have had nothing but issues with this Starkey product. They stopped working within the first 6 months. They have been sent back to the manufacturer twice and now I am going through batteries every 3 to 4 hours. The rapid loss in hearing ability is affecting life and job. When they are working properly, these are fantastic and I can't say enough good things about the product and company. Sadly, I think this particular model seems to be a lemon.

I’ve been wearing hearing aids since I was 35 years old. I’m now 63 so I’ve had several pairs of hearing aids. All Starkey. The Halo 2 that I have now are constantly not connecting with my phone through the Thrive app provided by Starkey. I have sent them back for repairs multiple times. And they say the problem is with my iPhone. I’ve gone from an IPhone 6S up to an iPhone X and still the same problem! My aids are still under warranty. My audiologist admitted that Starkey knows there is a problem with the Halos and IPhone connectivity. So I asked about an upgrade to the Livio (I used them for 2 weeks and they NEVER had any issues connecting with my iPhone.). I wanted to upgrade but my audiologists only offered a discount off of the full price of a pair of Livio. So I would have to pay $4000 plus tax to upgrade even though my Halos are still under warranty.

I originally purchased in the canal aids. Starkey couldn't keep them working. They replaced them with behind the ear models. They were just as unreliable. They were sent in many times for repair. Now out of warranty for 2 months had 1 quit working sent it to Century Hearing Aid repair and couldn't be fix. Was told the circuit board is fried. 3 year old aid that is useless.

Well, my story started 12yrs back when I developed sudden hearing loss in both ears. I used to use a Bernafon BTE, then promoted to Bernafon ITC. But due to their huge size, they were always a concern for me. Then I learned about Soundlens IQ 11 and purchased one (not pair) for left ear for 2400USD in 2010 from Kuwait (was working there). I was happy for a while because it was invisible, but that is it. After I came back India, my audiologist convinced me to get another for right ear, so another 2800USD in 2013 (IQ9 and more costlier than my old IQ 11). I don't why so much variation in prices. So both of them are dragged for 4/5 years.

I’ve had Starkey hearing aids for about 7 or 8 years and they’re great. I upgraded to the Livio aids about three years ago, which was a worthwhile change. I tend not to use all of the various adjustments that are available, limiting them to a regular setting, a setting I call “restaurant” which is for noisy environments, and a setting I call “car” to deal with feedback when I’m in the enclosed space of my car (it is set to go on automatically when I’m moving faster than 10 mph, so I don’t have to adjust anything when I’m in my car). I have not noticed any problems with my hearing aids, but I’ll see my hearing provider next week for a hearing checkup and may upgrade if the hearing provider thinks the newer aids may be even better than my current Starkey Livio.

Starkey has a program called hearing now. It is a program to help people who can't afford hearing aids. I applied for it. Starkey gave me a pair of free hearing aid Which was very nice of them. But I didn't know they only had a 90 day warranty. They broke in a 120 days. I can't afford to fix them So I'm kind of stuck. I do have to say they are better and what I had and I can hear Out of them.

I have owned these aids for 4 years. From the very beginning I had issues with them, every time I answered my cell phone the aids would cut off making it very difficult to hear with my only good ear partly because the hearing aid was in my ear and second it would make sounds like it was trying to connect. For 2 years I tried to get STARKEY to correct this issue their response was there was nothing wrong with the aids, and that they had never heard of the issue I was having.