Visiting Angels Reviews

Crappy company. Liars and cheats. Horrible office staff. Workers leave early.

I am wheelchair bound and when my husband had to go to the hospital early one evening. Visiting Angels jumped in to make sure I had ALL the care I needed. In a matter of minutes, they arranged for overnight caregivers for me and day care until my regular caregiver could be here. It was an all out effort to insure I was taken care of while he was away. I recommend Visiting Angels very highly..

I recently used visiting Angels for a short term while recovering from surgery. They were very easy to work with and very accommodating since my request for services was with very short notice. Our caregiver Robin was wonderful to work with. She showed up promptly, was hard working and a joy to have. The whole process was simple, no headaches, and I will definitely enlist their help again if the need arises. Overall experience was wonderful.

Hired visiting Angels for 24 hour care following surgery. Caregivers overnight slept on my couch, did not respond when I called for help. Smoked in my bathroom 6 feet from my bed where I used oxygen. Caregiver coughed non stop, denied being sick but called off 2 days later sick. They ignored my complaints and I was charged over $3000 to take care of myself.

Our primary caregivers took time off over the holidays. Luquieta was a pleasure to work with filling in for the others. She has a warm and willing spirit and provided pleasant conversation with dad. Thank you.

I just wanted to leave a great review for Amber **! She is an angel 😇. I couldn't ask for a better more beautiful Angel!! She is very professional and kind. Amber is such a caring person. I would very much recommend Amber.

I was extremely happy with Visting Angels in Wall, NJ. I had Damian and Johan who were by far the best caretakers I have come across. They took care of my husband as if he were part of their family. Thank you from the bottom of my heart.

I was told by case manager that all transportation is included in care. Then later charged $133 dollars for them transporting me to and from surgery in the hospital. I didn’t get any compassion or respectful treatment when trying to reach out and find a resolution. I was told contact VA and told that if they don’t pay I had too. I had other transportation options available but I would arrive late for surgery but if advised I would have to pay would have used those options or rescheduled surgery. If you use this agency be warned you might get charged for something you didn’t agree to pay for. Was not honest with me and is charging me for ride to surgery and ride home. Invoice attached to validate my concern. Beware no one has extra money to just give people and this agency you may get charged for something you were told you wouldn’t be charged for .

One of the most unorganized, unprofessional services I have ever dealt with. Ask to meet the caregiver that would be taking care of my brother to go over his daily routines. He had a stroke and struggled to speak and could not move is right leg or arm. They said they would have her come. She came for two hour which I paid her for. Then the Monday she was to start I got a call telling me she had a family emergency and they would be sending some one different. That person worked two and half days then I got a text message and call saying this caregiver also had a family emergency and they were looking for a replacement for Thursday & Friday but hadn’t found anyone yet.

I applied to Visiting Angels as a caregiver. I was phoned and set up an interview for last Friday. As I was getting ready fir a shower that morning, I received a call stating that the interviewer had to "put out some fires" and need to postpone the interview until today, Monday. She reset the appointment for noon at a McDonald's about 45 minutes from me. While on the road I received a bluetoooth call from her. She was going to be a half hour late - so 12:30pm. I showed up early (since I had been enroute) and sat drinking an iced tea. 12:30pm came and went. I sat until 12:45pm thinking I'd been ghosted. I then received another call and she said she messed up and was at a McDonald's in a different town but could be at my location in another 15-30 minutes. I told her I didn't think this was to be, that we should cancel. Frankly, my trust was gone.