Recovery Centers of America Reviews

I was very upset when I found out that I have been lied to and told many things that was not true about BBH. I was not told that I had to pay $200 every day for the bed I was staying in. And I was also told that I would be able to go to outside meetings and that was not true. I was told we could have our phones, iPods, vapes and was able to have transportation to places I would like to go to.

I want to thank the BBH staff for truly caring about my recovery and being there to help me get through it with the utmost care. The RSS employees have a thorough understanding of what it means to be in recovery and picked me up when I was down and out. The location is on a beautiful 500 acre estate and have a tennis/basketball court. They also will take you out too on Wednesday if you're feeling restless to get a haircut or a relaxing massage. Don't miss out on the training sessions with the fitness instructor Paul who will attempt to challenge you to a game of ping-pong. :) I can't recommend this place enough if you are dedicated to recovery and if to get away to the starry outdoors.

The detox was fine I had no problems. Staff was fine, kitchen staff fine, food was good. I don't know about 5 stars but it was a good experience. Patty was a nice driver. She made sure I got here safe and sound. She was very polite! Nursing staff made sure I had my medication on time. Took my vitals and made me feel comfortable.

Dante, Ali, Mrs. **, Mrs. **, Will were by far the best RSS I have ever seen. They were compassionate, understanding and role models. They should be recognized more often. I have learned more than I thought out of the gender group ran by Mrs. ** and the big book groups ran by Ali and Mrs.**.

My experience at RCA Lighthouse - I was very happy with my experience at RCA. The RSS staff and medical staff were extremely helpful and kind to me. Joni my counselor really helped me a lot. Ms. **, Ms. **, Mike, Sue, Will, Dante, Megan, and more were more the helpful to me. I am so happy my sister Mary **, who was a patient here last year, recommended the Lighthouse to me. I hope to put everything I learned here into practice when I leave tomorrow.

I was very pleased by all the staff members here, Id like to start with Amanda in the kitchen who bought me salad dressing with her own money, The housekeeping staff to keep my home here so clean, and most of all every RSS member who showed me compassion and give me skills never to come back.

I highly recommend this place to any addict who needs help. From the staff to the food, and everything in between, this facility was everything I needed to get clean and learn everything I need to know to stay clean.

My stay at RCA was a great experience. I got all the information that was needed. The treatment information was just what I was looking for and was very helpful to me. I would tell everyone I can to come here for treatment. Thank you so much, I appreciate all your help.

I was in Recovery Centers of America for two weeks going through my detox and everybody from the nurses, the counselors and even the guys in the kitchen were wonderful. I suffered for the first days but even that time was wonderful because they took care of me. They asked me if I needed something and were with me all the time.They helped me out a lot and gave me advice. So, I didn’t feel any pressure and I'm very happy to have been there and to be clean now. I joined the spiritual group and now I'm going to the meetings at night, doing a lot of meditation and taking care of myself. I would be glad if somebody else goes there and gets the same help as I did.

My stay was pretty good. I would refer someone to this place. Staff need some work but I'm sure it's going to get better. Things are put in place to help and as they grow. I would love to come back and see how it has grown.

RSS were very kind and able to relate, there was a very respectful community and I learned to enjoyed life without drugs. I learned a lot about recovery and was able to perceive different walks of life. The food was great, the rooms are very comfortable and I'm glad I came back to RCA for my treatment.

The staff at Brace Bridge Hall have been very nice and helpful. This is my third treatment center of this year and I would recommend this facility over all the others. I was able to work on the reasons why I'm an addict and what I'm going to do this time differently.

Was very good detox... but things with the younger age group got out of hand. I at one point was threatened to be punched by one client and cursed at by a male client. I believe the staff to be excellent here but with the time I was here quite a bit went wrong.

I personally feel that the groups were mostly redundant and some were out of date. They did not engage the clients in the process of group therapy because they seemed to become more of a didactic group or a lecture. It wasn't group. The staff conducting group didn't set the tone or tone for the group. They just basically hijacked the group and didn't let us gain the positive experience of sharing openly especially the lead RSS Ali who in my opinion is a predator, does not stand for his own beliefs and is a probable racist from what I've heard in his own personal experiences. I even heard he gave his personal cell phone number to a female client who confided in me about how he quote "gave her the creeps".

My experience was great, I came in with an open mind and was able to learn the how to get sober and stay that way. Meditation class and the gym with the trainer Eric was really good for me cause they both helped me to make my knees stronger and that the reason I was addicted to the pain meds. Overall I was very pleased with my experience, my only issue was with the racist R.S.S named Ali.

Nursing wasn't very informative on the medicine they gave me. RSS staff was great kind and caring. I would recommend RCA to anyone. Everyone went out of their way to make sure my needs were met. I felt comfortable. Housing keeping was great. Always willing to get me what I needed.

The experience was very good. The staff was very helpful and understanding. Overall a very nice experience. Nursing was very good and the food great. The accommodations were very nice and comfortable. The surrounding bay areas very conducive to healing. My thanks to everyone on staff.

I've spent 19 days in this program, and I really can't complain about any of the experience. The RSS staff on the weekdays are very helpful, my primary therapist was very helpful with everything I needed and my case manager did everything I needed her to in a timely manner. The nursing staff did a good job at keeping me comfortable when I was detoxing, and the rooms helped with that as well. Overall I'm satisfied with my experience here.

I came in for detox treatment to rid my body of narcotics. After the brief time at Bracebridge, I can honestly say that I not only gained sobriety, but I also gained a new outlook on life in addition to several life-long friendships. I am truly grateful for my experience here and have full confidence in myself upon leaving treatment. There were a couple inconveniences during my stay (facility-related) however, the overall treatment received has been excellent! I am thankful to the wonderful RSS Staff with whom I interacted daily and would highly recommend this facility to anyone. Thank you to RCA and Bracebridge Hall for the gift of treatment and for saving my life.

My insurance company gave me a number for a treatment center and the first person I called was trying to get me to go to Vegas, Nevada, but the place didn’t accept my insurance. The rep ended up giving me the number to Recovery Centers of America. They knew him there and they asked me how I knew him, so I told them my insurance company gave me the number.

The experience here at Bracebridge has been life saving. Given the opportunity to gather information in relation to recovery has been invaluable. The displayed concern of the staff has been encouraging. I will recommend this method to all recovering addicts.

Getting to RCA was a little difficult. However, once I got here I received the help I needed in getting my head back in the right place and my life back in the right direction. I'm so grateful that RCA sent a driver to pick me up out of the mess I was in, I wouldn't have been able to stop using drugs if they hadn't come to get me. Thanks for everything.

RCA Lighthouse was a great place to detox and go to rehab. The staff is caring and knowledgeable about addiction. I would recommend this facility to others. The groups are versatile and informative. The food is very good. This is definitely the best treatment I've been to.

Everything was wonderful. The facility is an old mansion that has been tastefully restored and updated. The staff is very qualified and professional. They are caring and helpful and most are in some kind of recovery themselves. There are plenty of activities including art, gym, music, yoga, acupuncture and a golf simulator. The food gets 4 stars out of 5.

I surrendered at RCA Lighthouse on 9/25/17! Upon admission, I was met outside by Nicole the clinical director who remembered me from my past times here. I was comfortably and safely medically detoxed off of ** & **. I was allowed by staff to rest in my bed for the first couple of days which was wonderful because I had not slept in a long time due to stimulants. Upon coming out of my fog, after 1 week, I was met with love and compassion by the entire staff-especially Marlon who always goes over and beyond to ensure a safe aftercare plan. I will forever be grateful for RCA/Lighthouse.

Staff was nice and was a good experience. There could have been more staff on weekends and more continuity through shifts but I learned a lot from staff and from my peers that I can use throughout my recovery. Rooms were nice and food was also good.

Good people good food. I been treated with dignity and respect from everyone but since I get here I requested Quran but I never get it. Also I spoke to the nurse about halal or kosher food and no consideration was given to my request. That only thing I can see. Thank you guys.

Although my shortest rehab stay, this was the most effective one. The staff was professional and extremely helpful and the therapy provided help me get to the root of my addiction tremendously. I firmly believe that I will stay sober and come back as an alumni.

All the RCA staff and medical crew was great and they made me feel comfortable being here. I also really had a great counselor who was there for me no matter what! I met a lot of great people and made wonderful friends that I learned from too, and will never forget. Next to giving birth, this was the next best experience in my life!!!

Great program, and great staff/counselors. Unfortunately I have been to many in Jersey and RCA Lighthouse was one of my most pleasurable experiences. I really learned a lot and many of the staff, if not all are very experienced and pleasurable to be around. Thank you!

The staff was wonderful and always helpful. Taj is a great counselor. The group of people that were here this time were very supportive. The program works well and they keep you busy most days so that the days do not drag on.

Just wanted to thank the staff on all levels for their professional and compassionate care. I learned a world of wealthy knowledge from individuals who were once in my shoes which really made a difference. The nurses, counselors, rs's and case managers as well as everyone who played a part in my recovery and all the extended staff were great! Thanks again!

Recovery Centers of America is a clean and nice place. Some of the staff were awesome and were clearly there not just after the money but to help out and be of assistance to us. I will probably remember them for a long time. Others were not so great and seemed to be there just to get paid. They were the quicker tempered ones.

I wanted to go to detox and I looked in Florida because I wanted to be in the sun and be spoiled. I asked a friend who is a primary physician if he knew of any good recovery centers in the area where I grew up in and he recommended Recovery Centers of America in Mays Landing. I was terrified upon arrival at the recovery center because I have never been to a recovery center before but I was pleasantly surprised when I came in. Everyone was nice. All the staff was extremely helpful. When I arrived they offered me water, coffee and anything that I needed. They were patient with me so the fear changed quickly to a feeling that everything was going to be okay.

I will say this about my experience here. The staff here were instrumental in my willingness to not only stay here but actively participate in beginning my recovery process. With their help I was able to identify the root of my reason for starting down my long road of drinking. During my time here I have been given the tools and strength to move forward in my life as a sober man. I will forever be indebted to the staff here.

Excellent experience. Would high to a friend. Friendly recommend to friend. Health services were excellent. Food services were excellent. Recovery programs were excellent. Excellent care during detox. Counselors were very knowledgeable. Facility is beautiful, and well maintained. Excellent.

BBH was awesome. The management team was amazing and very polite. They handled all situations accordingly. Staff members were all very courteous and helpful. More male staff members are necessary. The food was also really good. Need more cookies though.

Everything was fine at Recovery Centers of America. It was almost like a vacation. The facility was very clean and everybody was friendly and very helpful. They were all very knowledgeable and knew things firsthand. The way they explained things to me, it was like real life action. My primary counselor, Emily, was excellent and I learned a lot from her. Hopefully, I never have to return but if I do, it would be there. It was an awakening experience.

All of my needs were met perfectly. Had a great stay, staff was very nice and respectful. My detox could have been longer and I wish I could have had more than one dose of subs per day because it made my detox more rough but overall had a great experience.

I had a very positive experience at BBH. The staff was very helpful and always in tune to my needs. The structure of the program kept me busy from the time I got up to the time I went to sleep. I found this beneficial as there was a great mixture of group and down times.

Words really can't describe how amazing it was. Staff was excellent and extremely helpful both professionally and on a personal level. I would recommend this facility to anyone who really wants to get better. It really is an excellent facility.

Everyone in Recovery was unbelievable. I saw nothing but smiles and great attitude from the very first moment I walked in. The information about Recovery came from my brother-in-law. He knew some people who went to Recovery Centers of America and had very good things to say about it. That was our first and last option when it was time for me to choose. It was a great start for me on the road to recovery and I am coping and working on continuing and doing everything that I can. Recovery Centers set everything up for me to be successful. After the treatment, my IOP was set up, all my appointments, my shots, list of meetings in my area, everything was taken care of.

My Experience at BBH - I feel I would have benefited from more one on one with a primary therapist. My therapist was great but just seemed to have too many patients to give us the proper care and time we each need. The RSS supervisor and staff were amazing and kind and helpful. The kitchen staff, cleaning staff and medical staff were all amazingly friendly and helpful. Thank you for everything.

Bracebridge Hall has been one of the most enlightening experiences of my life. This place has given me the strength and the confidence that I so desperately needed. If it wasn't for this place and for this experience I would probably be dead. This place saved my life, and I am forever grateful for that. Thank you!

A friend of mine had a good experience at Recovery Centers and then I checked in as well. The environment was nice and calm, and my accommodation was like a hotel. The staff was welcoming, caring and informed about the process, and they were also tough when they needed to be. They all follow the same set of rules as much as humanly possible, and I felt an excellent level of care. I like that they had alternative-type medicine like yoga, meditation, and art therapy.

I didn’t go into the RCA intoxicated, so I hit the ground running. I drove myself there and they made an exception and allowed me to do that because I hadn’t been drinking in a while. The facility was kind of new and at times, it seemed disorganized but I found it to be a really good program. RCA was beneficial to me and there were some people there that were very disruptive and to their credit, I don’t know if they kicked them out or what they did, but we’re there the first couple of days and then they were gone. The accommodation in the facility was beautiful. The staff was all really good people and a lot of them were in Recovery, but a lot of them also hadn’t been there a long time, so it seemed like there had been some turnover. A lot of times, you’d sit around or sometimes activities get canceled.

Bracebridge was a awesome experience for me. Your employees, especially the RSS, were a big reason for this experience. They were all so friendly and willing to talk if I had a problem or if I looked sad or depressed. This was my first rehab so I was scared and confused at this new experience, but the RSS made me feel comfortable like I was home. I had the one of the best experience in my life here and I would recommend it to anyone who is willing to take that step and go to rehab.

This place saved my life. The staff was fantastic, informative, and I couldn't have done it without them. The knowledge I have gained here and the tools provided will help me with my recovery when I leave. This place has given me hope and has made me want to switch careers. Thank you so much BBH.

When I walked in I was lost, alone, and afraid... The staff made me feel welcome and they were there to assist me whenever I needed someone. Teresa my counselor was amazing. She made sure any worries were addressed it seemed immediately. Loved Harriet, Lizzy, Jess and Lisa were a huge help whenever I thought I might quit. Thank you.

One of my co-workers recommended it to me and said it was a good place to go to. I stayed there for 30 days, and I did not detox there. It has been like the CSS programs in 30 days. But I was at Westminster, and I had a really good experience there. I had nothing but good interactions with the staff. My therapist and my case manager were super helpful. They said even if I don't come back to the program, if I ever need anything that they could help me with, I have their numbers to call them, which is nice because I just moved to a different area. So that's a big help. They're very hands-on with everybody. They can tell if you're having a bad day and they'd go out of their way to keep you all right.

I had a great experience at BBH. Our patient community came together to create a wonderful and healing environment. The staff is very attentive and caring, going above and beyond in many ways, especially the nurses and RSS staff. There are many wonderful extra programs, such as a special Sunday night concert, Patton the therapy dog, fishing on the pier, outside NA/AA meetings and much more. The actual facility is beautiful and the view is amazing. I would highly recommend this treatment center.

The time I spent at RCA was one of the most helpful treatment experiences I've had. The staff was very friendly and helpful, both the RSS staff and Clinical staff. I couldn't have even imagined a nicer, more comfortable facility, and the food was plentiful and delicious. I couldn't recommend it more.

I would definitely recommend RCA from the staff to the facility and programs offered. You will be sure to receive the tools you need to succeed. Along with the comfort of welcoming and open patients that treat you just like family and also has recreational activities, like gym, yoga, tennis, basketball, golf and meditation etc. It is an awesome program.

The community during my stay at BBH was excellent. I made a lot of great connections with people who wanted to do well for themselves. This was important for me because it helped me see what recovery can do for those who want it, so it was a big motivator. The staff here are great, they are kind, friendly, and have plenty of wisdom to offer.

I was very happy with my experience. The staff was very helpful, they were really concerned with my needs. Each and everyone took time out from their busy day to sit down with me whenever they thought I needed help. They all sincerely cared and gave me good advice.

I looked up recovery centers in New England and I came across Recovery Centers of America. The facility was nice and I was impressed. Admission went smoothly but it took me a while to get my bags which was frustrating. There were a couple of staffing problems while I was there but it was a good experience all in all. A few of the RSS were good and their patience was impressive. There were a lot of restrictions and the people in the center can be hard to deal with so they have a lot on their plate. Recovery Centers of America gave me a bunch of tools and let me understand about addiction a little more. It has helped me a lot.

My primary therapists were good. They were good at communicating and understanding. The rules were petty, irrational, arbitrary, senseless and counter productive. Chris ** should be here more frequently. I learned a lot from him. Most of the RSS were competent.

I had a very good detox and start to my recovery at Bracebridge Hall. Here I met some people that I will keep in contact with throughout my recovery and a staff that tailored to my specific needs as well as incredible nurses.

Brace Bridge is a beautiful and wonderful place to come and try to change and get yourself together. During my experience, although people tried to offer me AA, NA and Spiritual advice, I feel I am ready to do it myself. The only way I can change is to do it by myself.

My experience at RCA has been nothing but amazing. When I came to Bracebridge I was a beaten down broken shell of a human being who didn't care if I woke up each morning. Since receiving all the help and guidance I could from the wonderful staff here I can honestly say that I have a new outlook on life. Everyone here truly cared and invested so much time to try and help me when I needed it most. My case manager and therapist made sure I got the full the RCA experience. The RSS were more like family than staff and they always made me feel welcome and believe it or not loved. The mansion I stayed in and I stress the word mansion, was incredible and I never would have believed recovery could be so much fun.

Staff's very caring, and facility was very clean. Gym was kind of small. The food was good. Therapists were nice and very helpful. Group activities were helpful. The staff could relate to the issues because of their own experiences. It was nice they could relate. They did music outside and it was great. Everybody attended and enjoyed.

I called the call center for a 5-day detox and the medical staff that was very helpful here put me on a 14-day program and they are not sending me home with meds to complete the 14-day program. There is no way I should have been put on a 14-day program. This is a breach of contract. Contact me if you want but the time to care of it was today. For whatever reasons it was not taken care of. It was beyond my control and I have been trying to care of it since Friday. I was detoxed in Florida where I was far worse for 4 days. God Bless America.

The last time I entered Recovery Centers of America, the intake was quick. They already had my information on file, searched and tested. Their staff is wonderful and thank God for Chris. They made the clients stay. Not many people jump on it, but it's a wonderful thing. The overall experience with them has been pleasant, enjoyable and exactly what it needed to be.

Staff was great. Would like to have more one on one time with an addiction therapist. Food was great. The classes started to repeat their selves so I would lose interest in them and not pay as close attention because of them being repeated so often.

I had a good experience at Bracebridge Hall, the staff are awesome. The only criticism I can give is to be more organized with the groups. Other than that it was a satisfying experience and helped my recovery.

I was here 5 months ago and things have changed very much. Bracebridge Hall needs major help right now. Rss members shouldn't be teaching groups because they dont know half the time what they are teaching. They are in recovery and have good advice but not the groups. Rules changing every day in very confusing and makes a lot of people mad. Especially bending the rules for different people. New schedule every couple days is very confusing for clients and even the staff. Whole new staff in 5 months is a big change and I think it was too much at once.

The staff was great, you can tell that they genuinely care. The groups were informative. It was nice to be able to relate to the staff - a lot of them are in recovery so they are relatable. It was very easy to relax and focus on my recovery. Beautiful property. No distractions.

The staff (RSS, therapists, kitchen, nursing, and housekeeping) were extremely friendly and accommodating. My experience here was a pleasant one. I learned a lot during group meetings, outside aa meetings and talks with my case manager, primary and secondary therapists. RCA was a great learning experience.

I really enjoyed it here. I thought it was very different from other inpatient centers I'd been in. It was the first place that I did not want AMA, I didn't consider leaving early. Found it helpful that most of the staff was in recovery, they were relatable and it helped when they shared their stories.

Everything was alright. It was a good experience. Staff was very helpful and went out of their way to try and help me. Food was good, service was good. Felt very welcome when I arrived. I would recommend this facility to others.

My experience at RCA was an enlighten experience. I was very anxious when I came in. However, as soon I was taken back to admissions, my anxiety had subsided. From that moment on, I felt safe, welcomed and finally at ease. The staff was amazing, caring, and there for me regardless of the time day or not. I found my peace of recovery here and when I was discharged felt I was ready to begin my road to recovery, one day at a time. They gave me all the tools, and then some, to recovery on. Truly a gift. I will use them all and take it one day at a time.

My experience here this time around was very dissatisfying due to issues that happened when I was here. Nothing that was a big issue got addressed and if it did there was absolutely no consequences. I got threatened and not once did they give that person consequences. A patient came back high and brought drugs into the facility and never sent him out to get tested for **. Since it doesn't come up on the drug tests here. I am very unhappy.

I truly would like to thank the staff for everything they have accommodated me with… the advice, their generosity, and care has really helped build me up with my stay here. I would definitely recommend this place to anyone in need of assistance with addiction!

For my entire stay here at RCA the staff was amazing. This was hands down the best rehabilitation center I've ever been to! I love everybody there. My stay was awesome! And I love every single staff member. They made my stay here a very pleasurable experience.

The staff is phenomenal. Everybody is very helpful and insightful of the 12 steps. I knew a lot before coming into Bracebridge Hall, but I learned new tools to put into place of my recovery. For that I'm very thankful and grateful!

Staff was extremely courteous and helpful, very knowledgeable about 12 steps and recovery. Food was great. Highly satisfied with treatment experience. Groups were productive. I liked the process group and the outside NA/AA speakers coming in. Housekeeping did a great job keeping my room cleaned.

My stay at RCA was amazing. The staff here treated me very well. The food is amazing and my stay was completely amazing. The gym here was great. I got to work out almost everyday. The therapist was great as well help me get through my stay.

When welcomed at the door it was a good experience even though I was sick and didn't feel well. The detox was a little rough but after that I had a positive experience. The staff was always quick with needs of mine. The nursing staff was good as well. Food was a+. Leaving I feel educated and hopefully to have a great recovery.

Thanks for my stay here at RCA was great. I enjoyed all the stay especially the staff on the residential unit. Everyone treated me wonderful, I would kindly recommend this facility to everyone who needs help. It was a pleasure being here amongst such fine people. Thanks again.

RCA Bracebridge Hall - The staff is amazing, the meetings are educational about the disease of addiction, but they also go into the 12 steps in depth. They give you many activities to try and keep your stay fun. The staff is very helpful with setting up your aftercare plan, as well as the time you spend with them in treatment.

My stay here was comfortable and generally the RSS & Dawn was great but the psychiatrist sucked, the nurses, Ms. **, Ms. **, Sam, & housekeeping Melissa all were great, made my stay here very easy. Vernon was the bomb. He knew what I need and made sure I got it. I'm going to another facility but it's OK. I'll get better and my daughter will love me more.

While here I have had a wonderful growing and life changing experience. When I arrived I had a completely different perspective on life. I feel as though I have had a complete psychic shift and my way of thinking today feels totally foreign, and I mean that in the most positive way. I look forward to waking up every morning now and I honestly couldn't say that for a very long time.

My stay here was quite an eye opening experience. I going the staff to be professional, genuine and passionate. I had my ups and downs to be expected on any rehab. After talking over my issues that's to be expected, it kept me from leaving early.

My stay @ RCA was very encouraging. The staff, was always kind and willing to help. Ms. **’s classes where she made them exciting and easy to learn. She always had time to help even after the classes were over. Always expressed the importance of the classes and why we are here. Thanks to all that helped me in my treatment.

Staff was friendly, kind and helpful. Had received very much education from meetings on how to keep my sobriety. I would recommended RCA to anyone looking for the best care to getting started on their journey to recover. RCA makes sure you have plenty meetings and workshops and outside speakers who tell you their story to recovery.

We were looking for a place with an open bed to detox and after calling the hotline, I was referred to Recovery Centers of America. Upon arrival, there was a lot of leading around. It was a busy night and people were coming. They brought me something to eat, did a medical check, and I went to bed. The staff was caring and knowledgeable. Also, the group sessions and the food were good. Recovery Centers of America was a very restful and reflective place. The experience was very positive, informative and reflective. I’ve been sober ever since. The knowledge and experience of the people working there and of the other patients to equip myself to live a sober life are my main takeaways.

It was humbling, safe and I thank God I made it back. I like all the staff nursing but I have to stop coming back. I mean I like all the staff but I can't keep knowing the people here this way. I need to stay clean not be found dead. It would be a selfless move.

RCA is excellent. Very caring and experienced staff. Fine facility. Very clean rooms and food services facility. Medical staff and facilities are state of the art. Ancillary programs are very relevant. Beds are new and furnishings are stylish. Nursing staff is finest qualifications.

While at RCA I received genuine, caring help with my addiction. The counselors were honest with my program and guided me to a recovery and after care. I will be thankful for their help. My Counselor David was extremely helpful in my recovery. THANK YOU RCA!!

I called Recovery Centers of America for about five days trying to get in. They finally called me and told me they had availability. They went out of their way and paid somebody out of RCA's pocket airport car service to come and get me. They told me, "You called three, four times a day, we could tell you really want this." When I first got in, the experience was outstanding. I got there late and the counselors who were leaving for the night came down and introduced themselves to me. They offered me food and beverages. One of them was Rich and he's top of the line. He's probably one of the best counselors.

I would highly recommend this facility to anyone suffering from the disease of addiction/alcoholism. The staff is very knowledgeable and caring and love what they do! This made my stay much more comfortable and much less frightening than I originally might have thought. They key in on the 12 steps and spirituality which will be the key to saving my life... Thank You!!

Put quite simply, my stay at Bracebridge Hall saved my life. I have nothing but respect for all of the employees here. They are dedicated and caring for others. The perfect mix to encourage recovery. I do wish they were empowered to make more independent decisions rather than ALWAYS having to contact corporate for clarification. If I ever know of anybody in the area however I would absolutely recommend this facility for treatment.

My time at RCA - Bracebridge Hall was more than I could have imagined. I felt comfortable with all of the staff and other patients. The patients welcomed me with open arms and made me feel like I wasn't an outsider. The staff was very accommodating with reasonable requests. I would recommend RCA to anyone needing help with addiction.

RCA-Bracebridge Hall. Still growing. Lots to learn in management. Follow through with pt request needs to improve. More staff education regarding courses they are teaching. Better communication between management and staff. Roles need to written so everyone understands and web site and 1-800-Recovery need updated.

Overall, great first time at a Recovery Center, seeing had how I have never been sent to inpatient services before. Having no comparison, the food was decent, staff was nice, and I learned a lot about my addiction. ***Please add more vegan options*** and seriously consider recycling.

I enjoyed my experience with RCA. I found the one on one session with the therapist to be most helpful and have discovered a new understanding of myself to help me in my recovery. I would recommended the facility to those who are searching treatment.

This was my first inpatient treatment program. The programs and the facilities were excellent. The CEO, Director of Operations, Clinical Staff, and RSS staff are caring and go the extra mile. They are all caring and accommodating. I'm a police officer and would recommend this facility to my peer support counselor.

Beautiful place, great staff, excellent facilities. All the staff was very helpful and caring. They really care about making sure every person has a great experience here. I would recommend this place family or friends. The rooms are big and very nice.

This place has an amazing staff, that helped me so much during my stay. They really care about you. The place is beautiful. The rooms are big and comfortable. They also really care about making your experience as comfortable as possible. Great place.

Okay my time was okay here. The detox was very short. I was up 2 nights in a row without sleep because detox was so fast. I had a very short stay while here at BBH due to personal reasons but was happy with the experience.

This place was a great comfortable learning experience! I would really recommend RCA of Westminster MA to anyone of my friends or family that is seeking recovery and support. They make you as comfortable as possible so you can focus on your recovery.

I really enjoyed my time at Bracebridge and felt as though the staff and especially the community helped me over the 28 days that I spent here. RCA helped me with almost all of my needs and the environment made it a great experience. I do think that the RSS's do need to have better communication between one another, and the new rules that are put in place need to be discussed with community members with prior warning so everyone is on the same page and avoid confusion. Once again RCA was really helpful and I thank everyone for their help throughout my treatment.

My time at Bracebridge was wonderful! My counselor Shondell was the best counselor I've ever experienced in my road to recovery. I am forever in debt to his guidance and wisdom! The RSS's Peter, Kayla, and Lizzie were absolutely phenomenal! They were so understanding and helpful in my process. Truly amazingly caring employees of RCA. RSS Lisa treated me and spoke to me like a dirty addicted from my multiple judgmental encounters with her. I would come back if she was still working here!

I started taking pain killers when my wife was dying from cancer. After they ran out I turned to ** just so I could function on a daily basis. When I finally decide I needed help I went to the best place I could have. RCA without a doubt turned me around and saved my life. First class all the way. Thank you to all the staff for everything. 5 stars.

Food was excellent, facility is beautiful, need to hire more nurses and not lose meds, roommate was a nightmare but I learned super coping skills, patience and tolerance. I will miss some of my peers and hope to keep in touch with them because we formed a great support system here (Westminster).

Excellent staff. Great care. I would recommend to anyone seeking treatment. I came here seeking help when I was in very bad shape. The staff were very professional and compassionate. The medical treatment, I believe, saved my life. Thank you.

When I arrived in the recovery Center they were very welcoming. There was a great staff at the front gate house and they made it easy and got me checked in quickly because it was fairly late in the evening when I arrived. I worked out with a personal trainer at the gym everyday and had private sessions with her so I loved that. That made me feel really good and got me in a different mindset. It was something healthier that I was doing for myself. I also enjoyed the good food. It was nice. And I liked my roommates too.

The RCA facility at the Lighthouse in Mays Landing couldn’t have been nicer and couldn’t have been a better run facility, which is why it was awesome. I got a phone call from my husband's counselor in the beginning of his treatment. They kept me informed of different things. My husband was comfortable there and had no issues. I love the Lighthouse. They're great. But it was so different with Bracebridge Hall. He was home from Lighthouse after two weeks and went back three weeks later to the Bracebridge Hall Maryland facility. He got there and I didn’t hear anything from anybody for eight days. I was aware of the five-day blackout. They picked him up but I didn't know if my husband made it there because I heard nothing.

Very kind and courteous staff from kitchen, case managers, rss's to nursing and anyone I left out. Great detox experience overall. The time was well spent as I came in fatigued and broken and RCA brought me back to life and made me a new man again. I am leaving feeling rejuvenated and energized.

I am truly grateful for my experience here. I learned a lot. The program was great. I look forward to coming back as an alumni and will recommend other to get treatment at RCA Westminster. Staff was great, attention to detail. I am 100 percent satisfied with my treatment. Thank you RCA.

It was a positive experience and I am grateful for being in the program. I feel like I learned from the program and ready for my next phase of recovery. I would recommend this site for others struggling with addiction. Thank you RCA and to the staff.

My first time at Recovery Centers of America was pretty good but it cost me $40,000. It was great when I got there and the staff was friendly. But the company was bought out while I was there and then they had to go by new regulations and follow guidelines that were strictly enforced. As soon as they started getting regulated, the staff couldn't do what they were supposed to do. They wanted to do more but they couldn't. Then Recovery Centers started taking mass help and the way their service functioned was awful. It's not a place I would go back to. After I left, they provided all the necessary things for me to do but I had to do these on my own and never had a follow-up. Recovery Centers needs to stop taking mass help and go back to being a treatment place. Now, they're essentially just looking for cash whether it's from people going there or from the state.

I found out about Recovery Centers through phone calls that were initiated through Anchor Recovery in Pawtucket, Rhode Island. The nursing staff had a lot of miscommunication and was all over the place with their protocol and what they were giving people. The communication from shift to shift was very poor. However, it wasn’t a big deal for me because I worked in the field so I knew who to go to, what to do and how to follow up on things. Obtaining authorization from the original order of proprietor for outside medications was horrendous and I felt bad for the other people who didn’t know.

I was sent to Recovery Centers through a detox facility and it's a very nice facility. I walked in there and didn't know what to expect, but they were incredible as far as the accommodation goes. Everyone was warm, welcoming and my interactions with the staff were great. The group therapy was the most beneficial for everyone.

I was there at the Recovery Centers of America twice. The first time was fine, but the second time, my blood pressure was high. They took me to the hospital and left me there for four hours. After discharge, the hospital continued to try to call the center but they kept dragging their feet. And then finally, they came and got me so I was really not happy. But everything was pretty smooth with the staff and the experience definitely helped me out a lot. It was different with the overall scene of the facility but it was a good experience.

The recovery centers are all pretty similar in their curriculum including what they tell you to do when you leave. But the community is more cohesive at Recovery Centers of America - it was smaller than the one that I was at. It was a nice 40-people as opposed to a 100 plus in other places I've been to were. A lot of the people there were really serious getting sober and clean, so I think it was a good place to kick start sobriety.

I am recently retired at 72 years old and have raised four wonderful children by myself for most of their childhood, with a small income. We had very little but stayed strong together against adversity and they have grown into wonderful responsible adults and have made me proud. My first granddaughter is bi-polar and has indulged in narcotics since she was 18 years old, in spite of our constant warnings. Nothing in our past lives has compared to the worry, fear, anxiety and sleepless nights that we have endured to cope with her addiction. She has lied outrageously to obtain money for whatever reasons until we realized that it was all to buy drugs. She has stolen from all of us and brought her father to near nervous breakdown.

I spent 31 days at RCA... Very difficult withdrawals made as easy as possible by the great staff. As I slowly got better the staff and my therapists were patient with me and helped me through some very difficult days. Many of the staff members also went through a recovery process and made their stories a hopeful one for me. The classes we had during the day were mostly upbeat and very useful as tools now that I am in the "Real World". I will be forever grateful to RCA.