Recovery Centers of America Reviews

I came across Recovery Centers online when I was looking for a detox to go to and they ended up taking me right in. I stayed past the program for an extra three weeks after the week detox because the place seemed to have a good program for me. The staff there were good and everything about it helped me out. They were very welcoming to me and they tended to all my needs. I was in the prize program and everything that I needed was given to me, or at least they gave me the tools to do it on my own. They gave me a hand with everything I needed to link me up with a place to go after. It was the most comfortable place to go to get started to get your foot into the door with recovery. It was great and it worked for me. I've been sober since.

I had no idea what I was going to be experiencing. I don't think I realized I was in a detox unit until I went to the rehab side. I did not find the detox experience bad. I took the medication, ate lovely meals, and talked to different people, psychiatrists, and doctors. I had a lovely roommate as well. Then, when I went to the rehab side, I was scared out of my mind. I didn't even wanna leave the detox unit not even knowing what it was.

My sister was a patient December 2019. Her experience was overall very positive. I was appreciative of the overall care at the CSS department. It was amazing that she was able to receive the care she was with constant computer crashes, shortages in staffing and a lack of psychiatric nurses/NP's on the unit. Chris was amazing as was MC in CSS. I did wish that communication would have been better in detox. I was impressed with the meetings and the extra concern given by Chris. There are patients that take extra time from the staff because of psychiatric disorders which take away from the time with the other patients. When staff is overwhelmed, their morale is less and they're not able to give every patient the same amount of attention.

I knew a treatment was needed and it was the right thing to do at that time. So, I looked up at options for myself online and chose Recovery Centers of America. So far, everything’s fine. Most of their staffs were good. But they lost a couple of my clothing items that were quite pricey when they did the assessment. So, they had to give me a gift card to try to compensate for it. But there was sentimental value to it because it was my husband who gave it to me and that was the reason why I went there with it. So that definitely rubbed the wrong way. Also, there were a couple of nights when they gave me the wrong meds. No one said anything until I said, “I’m not feeling well,” two days in a row. And that was when they found out that they were giving me the wrong meds at night.

Our 20 year old son entered the program here and for 30 Days was given unbelievable care and services. We were immensely impressed with the facility, the employees, therapist and everyone we came in contact with. Their professionalism and Dedication to their work was truly evident. Our Son is Home; We are all very Grateful for their care and the results.

I live in Wilmington, Delaware and I was at a point where I really needed help. We found Recovery Centers of America online and we looked into their social media. They are convenient as their location was close by so my family could be in touch with me and come to see me on the weekend. When I got there, I was greeted at the door by one of the RSS people. I was in a rough shape and my only concern was procedures. I was clueless on what was gonna happen to me. They processed me and got me situated in my room along with RSS but then I received no information.

Everything was decent with my interactions with the staff at Recovery Centers of America. The organization needs to be a little better though. Their timing on their groups needs to be a little better. A lot of the therapists and instructors were late. They were behind on a lot of their scheduling as far as that goes, and they lost track of some people’s personal items and had medications mixed up. Other than that, everything’s fine.

Everything went great with Recovery Centers of America. I love it. I wish I couldn't have left. The staff was welcoming, supportive, and inspirational. I was in detox for two days, and I got moved to residential. About a week and a half after I got moved to residential, I became the president of residential. All the people I was with in rehab, we’re still in contact now. We got like a little group thing on Facebook. We keep interacting with each other just to make sure we’re all on the same page and we’re checking up on each other.

I have friends who went to Recovery Centers of America. I went there, too, and everybody was very welcoming upon my arrival. Cassandra was my primary therapist. She and Peter, one of the other in-home therapists or counselors, were amazing help. There were also quite a few nurses who were very helpful. However, I checked into the place because it said on the website that they are a co-occurring unit. During my stay there, I only saw a psychiatrist twice. I’ve been in mental wards before and I was in Sheppard Pratt for a while where I met with my psychiatrist everyday. Still, I’m not on the right meds. It helped being in Recovery Centers of America for the 30 days, being secluded from everything, but things really haven’t changed since getting out.

Going to the Recovery Centers of America was not something to get excited about but when I arrived there, the experience was fine. Their staffs were perfect. They did what they could do and everything was positive. So far, I’m doing good.

I had a good experience at Recovery Centers of America. I was nervous when I first got there but then I got comfortable with the people after a few days. Other than some problems with the staff, my interactions with them were all right.

As soon as I got to Recovery Centers of America, they did all of my enrollment and application and went over a treatment plan with me. Initially, I heard about them through a family member and when I arrived, it seemed like everybody genuinely cared, more so the nurses. They gave me a lot of freedom there and they didn’t make me go do anything. Pretty much, when you're there, you get what you put into the treatment plan. All the resources are there for you but they're not gonna hold your hand and walk you into the classes. Personally, I tried to get out of it what I could while I was there and I was there for 31 days. And until this day, I'm doing well. Also, I wasn’t forced to be there and that made a big difference as people are there for court reasons or whatnot.

I loved Recovery Centers of America. Every staff member was amazing. I'm fine now and I think that was all I needed--just to step out and get away from everything. It's probably the main good thing about it now.

I was not impressed with the take-in of my mom. You took her in and did your thing and no one told us anything. They were just like ok we have her. We had no idea when we could talk to her and without us asking. Also, we drove up two different times for the family support groups that are listed in your family handbook, and both times they had no idea about the groups. I just felt that the right hand didn't know what the left hand was doing. I was VERY impressed with Jill and Taj. Those two people answered the 7,000 questions that we had. They were patient with us, and were willing to help in anyway possible. Those are the two best employees you have, there is no doubt in my mind.

Staff was pretty good to me, food was excellent, could have been some more diverse meetings, even with other cultures, they need their own Microwave on each floor and MORE CLOCKS! They wanted us to be to meetings on time but no clocks?

My experience with RecoveryCenters of America was awesome. It was the best rehab I've ever been to. The staff was great and it was just a great place.

I currently had a loved one in RCA at Devon and I did not have a great experience, especially being on the outside and have him in there I was extremely disappointed with the lack of communication you have there.

Met with Greg ** for a tour of the Danvers facility. Danvers is a beautiful facility and seems to be running great! Greg is an amazing person who puts his whole heart into his work.. You are blessed to have him on your staff!

I did some googling on rehabs. I read the reviews and the ratings and went to RCA. Everything was cool when I arrived at the facility and their staff were amazing. They were attentive, knew everybody by name and made you feel like you’re with them. And their program was exactly what I needed. A lot of the staff had their own stories. Hearing other people's stories was like seeing people that had been through it and made it. That was great. I will recommend RCA.

We were welcomed by Coral at the front desk.. She is a very warm and friendly person. She brought us hope. I'd like to commend her: A+++!! Thank you.. One and All.. for caring for our son, Dan. We are very grateful!! Bless you all.. may your weekend.. and your summer be full of safety, peace and rest. Pete and Judith

From my recent stay at RCA between May 1st and 31st if 2019, I cannot recommend this facility to any one. This is an over populated understaffed residential treatment center. The residential support staff are all in recovery and barely have any more time than the patients that are just entering the program (1-2 years). Patients are allowed to stand around the staffing and nurses stations, go behind the desks, and basically tell the staff what they would like to do for that day. I saw a large amount of HIPAA violations first hand, when brought to the attention of management and staff it was completely ignored. They don’t have a correct prescription license to handle the correct meds on the floors that you were resided on. Men are asked to go down to the woman’s ward to receive their meds because they don’t have a license which takes well over an hour at times to receive your medication.

I heard of Recovery Centers of America from a friend. The facility was good, and so were my interactions with their staff. Everything was pretty much what I needed. If I needed other stuff, I would just ask them and they would be willing to help me out. It was way more than what I needed, but to me, it was a good place to at least start off something new for me and other people. My experience with them was long but it was worth it.

Arriving at Recovery Centers of America was great. Everyone was courteous, respectful, very concerned and wanted to help. They are incredible in Bracebridge. With whatever they did, they tried their very best to give me a solid foundation and they recommend a lot of programs and outpatient treatment for one trying to succeed in recovery.

Upon arriving at Recovery Centers of America, the experience was good. I came in 11:00 or so at night, but it went pretty smoothly. Everyone was nice and helpful. No one seemed rude or disrespectful. The people that would babysit us were great. The ones that ran the groups were all really good too. I didn’t have any complaints about any of them.

My case worker from Recovery Centers of America, named Laura, was wonderful. I’m still going strong on the AA and it was she who had a big impact. There was also another nurse and they’re very helpful with my medical problems. All I can do is take the tools that they gave me and apply them. And right now, that’s what I’m doing. I’m trying to find an AA group out here in my hometown that I’m comfortable with, or maybe get a sponsor. The only problem I have is that I'm diabetic and they have some good, delicious, sweet stuff like cakes but none of it was sugar-free. It was all for people who are not diabetic and I would’ve loved to have some of that. But other than that, the people and the facility were really nice. I had a good experience.

RCA is an awesome rehab facility. This was my first rehab I have went to. All of the staff were truly the nicest people to be around while going through the process of recovery. Most of the RSS staff have been through addiction and recovery and know what you are going through make a big difference. If I would have known a place like RCA existed I would have went sooner. Thank you again RCA. 53 days sober and loving life!!!

The people at Recovery Centers of America were very welcoming and accommodating. Everyone was really friendly and I liked everyone. They were very professional, but they were very knowledgeable as well. One thing I particularly liked was a lot of the staff there were in recovery themselves, so I could relate to them more. They let me know that there's a friendlier side to being in that situation, and now I'm not ashamed of it. I've come out of it feeling very confident and knowing that I'm always welcome. I've been back there a few times for groups, and everyone I've met there treats me like I'm an old friend rather than a patient. That has made getting help and staying sober easier.

Waldorf was my location. Beautiful campus. Great accommodations. Food selection was excellent and input on future dishes were sought. Great staff. Very understanding and great at showing empathy. I would recommend this company to anyone looking to restart their lives with the tools and resources they will need. Excursions were greatly beneficial.

I was researching a few places online and I came across Recovery Centers of America. I compared them to the other places and called them up. They have a really nice looking place and when I came in, everybody was very understanding and really nice. Also, I wasn’t confused, so my impressions were very good. Their staff were great as well. The RSSs were very attentive and I was able to talk to a couple of them. One of them was Corey, so that was pretty good. Plus, my therapist and case worker were awesome. So, it wasn’t difficult to speak with them at all. I had been in other places before, but I felt like I was able to get those at Recovery Centers of America when I needed them to get my answers.

My experience at Recovery Centers of America was great. Checking in was smooth and they were very welcoming. The staff was great, but towards the end, you feel more like a business transaction than anything. Trying to find the review state and things like that were a pretty big hassle. It wasn’t communicated to me about my FMLA, saying that I needed the completion when I really didn’t. Also, I found out I had to stay there 32 days when I could’ve been out in 28. There was a poor job in communicating. In the end, they helped get my life back on track and put me in a position to succeed.