Recovery Centers of America Reviews

My experience at Recovery Centers of America was great. Checking in was smooth and they were very welcoming. The staff was great, but towards the end, you feel more like a business transaction than anything. Trying to find the review state and things like that were a pretty big hassle. It wasn’t communicated to me about my FMLA, saying that I needed the completion when I really didn’t. Also, I found out I had to stay there 32 days when I could’ve been out in 28. There was a poor job in communicating. In the end, they helped get my life back on track and put me in a position to succeed.

Recovery Centers of America was one of the places that my insurance would cover. From day one, it was awesome. The people at the desk were super nice even though I had a little buzz on. I knew what I was getting into. Two weeks into it, I saw the girl from the front desk and she said that I was so sweet when I came in and that she was glad I am doing well. She remembered me and I asked her if I caused any trouble back then. She told that I was just great. So, that reinforced the fact that when I came in, it wasn’t like I was a sheep going through, but it was personal. The girl was there on Day 1 and she was talking to me on Day 14. It makes you feel like you count and you mean something to somebody. It was really, really cool.

Recovery Centers of America is like no other rehab I've been to before. All the staff was there for me. They were nice and professional. When somebody new would come in, one of the patients would show them around. They did the same for me and asked me if I needed anything. With other rehabs, it would be the opposite and it wouldn't be a good environment.

Recovery Centers of America did an awesome job. The staff was great. I only planned on staying there for seven days and because of the staff, I stayed the whole time and I had a great experience.

We were in a hurry to get me in somewhere so we did a lot of research and we found a center that was relatively close, which was Recovery Centers of America. When I arrived at the facility, everybody was super welcoming and very helpful. They were understanding of my situation and I felt cared for and welcomed from day one. The staff that I dealt with were all great. They were really polite and wanted to do their best to motivate us to get to groups and be functional within the little community that we had. Cassandra was my counselor at the Waldorf location and she was excellent. She was extremely helpful as I deal with some of the things I had going on.

My 20-year-old son had nothing but positive experience with Recovery Centers of America. He had a 30-day stay there and since then, they had a sober living program where he has been for two months now. Everything was really good. It was at the right time for him and we went to the right place in our city. He met people at RCA that he still lives with and he is grateful for what RCA did for him.

I was having some issues with anxiety and depression and I was smoking to deal with that. I play lacrosse at the university and my athletic trainer recommended I speak to Recovery Centers of America to fix it. I was comfortable talking to the counselor and I had a good experience when I first arrived. The only issue I really had was with my bills. My athletic trainers had told me a certain price for everything but I turned around at the very end and it was a lot more than I was told. Other than the cost though, everything was very good. Everybody was nice and the service was good. We had talked about some issues, like why I was having anxiety, and they really helped me deal with those in a more productive way instead of bottling them up and letting them affect me on a daily basis.

My wife found Recovery Centers of America and recommended it to me. It was pretty good. The initial counselor suggested that I participate in another portion of the program but I didn't think it matched what I needed. She gave me the criteria and told me to do the in-house portion of it. I successfully made it through and I got a lot out of it. The counselor I had was really good. I still use the tools that she taught us in the class. It was a pleasant experience and I actually enjoyed going.

Staff is professional, but down to earth when needed. I enjoyed the RSS thoroughly! The higher learning experience from the RSS and peers over the therapists/counselors. RCA is my second experience in recovery. I would use the word "sadly", but I gained so much more knowledge this time! They helped me achieve a priceless peaceful state of mind. It was also the first time meditation worked and helped my mentality. I am entirely grateful for the experience, and would never have a negative thought or comment towards RCA. MIMI IS AN ANGEL (Spirituality counselor)!!! I also miss her son Nick! Oh, and wellness with Noel... He's the man! I could sing praises all day every day!

The folks from Recovery Centers of America came and picked me up and it was nice. But with the traffic and the weather we had in February, the drive was a little rough. At the same time, the way you have to go from Frederick to Waldorf is not an easy commute, no matter what time of year. When I got to the recovery center, I was physically ill and throwing up. But the nurse for the in-process was good, although there was a ton of repetitive information. You had to in-process five different groups of people so some of the information was redundant. It gets a little old, especially when you're not in your sharpest mind.

We were trying to get me into rehab at the last minute, and my mom found and told me Recovery Centers of America. I’ve also seen it in the commercials. I was a little lost the first few days because they wanna leave you in detox and let you just get accustomed. They didn’t tell me that so I didn’t know what the schedule was. They detoxed me a little incorrectly and we had to adjust it a few days after the detox because they detoxed me a little too fast. But besides that, the experience was good.

I just went to detox from a very short period of drinking daily due to severe stress and depression and anxiety. And I was never a drinker but for about a year I started drinking heavily on weekends which ended up into daily for about 3 months.

I’ve been to a few different relocation centers. Recovery Centers of America was the smoothest intake I’ve ever had. It was also the best place I've ever been to. Everybody was nice and made me feel very comfortable. Majority of the time, everybody was accommodating and genuine. Right away, the employees called me by my first name. All the staff really cared about how I was feeling. It went as well as it could have gone. It was definitely a good experience. I have a working program afterward, which is something I’ve never done before. Everything I’m doing that’s helping me out now is all stuff that I got out of RCA.

I’ve been to three Recovery Centers and they were all awesome, quick and easy. They made things comfortable. At the Lighthouse, there was a guy named Job who offered to do all my laundry and fold it. When I got there, he made me food. I just got six months over so it was pretty good. One of the case managers that I met at RCA Devon got me into a sober living house in California. I just prefer them when they were smaller like the RCA Devon which was only 150 people. It was much more personal than when they opened the expansion.

I felt as if my patient rights were violated. Most of the staff members were professionals and kind. Others were awful, unprofessional, and rude. Ami, RSS was a huge disappointment for me, she was a hypocrite and not kind. Erica was awesome.

The people at Recovery are really topnotch. It was a great experience that I had there and they took care of me. I got along with a lot of staff members there 'cause I'm sort of a social person and a lot of the staff's in recovery as well. They know what I was going through and I can talk to them about certain things and they understood. That's a really comfortable feeling. They're caring and really helpful.

It was really nice when I arrived at the Recovery Centers of America. They were really accepting and they treated me with care. It was a really good experience. I got along with their staff really well and I was able to learn from them. They were always there to help no matter what. The center equipped me well and it gave me the stepping stone I needed for recovery.

Everybody who worked at the Recovery Centers of America was super nice and the place was really pretty. A lot of the staff were recovering addicts. They could relate and they really understood where I was at. Their treatment to me was awesome. They were very respectful, funny, and cool. The center is a really great place and they really changed my life. I learned so much about addiction, DBT skills, and the 12 steps, so I feel like I'm able to use those in my life now. Things have been going really good since my treatment. I've been going to AA meetings, doing 90-90 and safe sober. They told me that if I ever need anything, I'm always welcome to call back or visit. That was truly nice.

With my attitude towards my life, I didn't like to go to the Recovery Centers of America at first. But once I started to get to know the staff and they started to get to know me, I thought they were pretty good. The place sort of grew on me. The whole staff, like the people serving the food, were really cool. There were some days when you'd get different people and you wouldn’t like them as much as the other people just because the other people were so good. Some courses sort of went a little sideways, too, but it was never a big thing with me. I really took all the lessons even if the staff and I got in a little back and forth type of thing. I really liked it to be a type of lesson but it was more of working-on-myself type of thing. It was helping me working on myself.

Recovery Centers of America was my first rehab. Everybody else was saying that the one in Devon was by far the best one, so I chose that one. When I first got there, I had a little anxiety. I didn’t know what to expect. I didn’t even know anyone that had been to a rehab to get an idea of how everything works. Everything was a new experience. But as far as my experience with RCA, I had a good time. Everything was good. The activities, art, music and all the things that you can do therapeutically, were able to help and I like that. The food was good and the beds were okay. The community was tight and the staff was wonderful. They understood our position as addicts. They weren’t aggressive but were nice. Especially in my first week, everybody was so welcoming, making sure I have everything that I needed.

Everybody at Recovery Centers was helpful and made me feel comfortable. They separated the older from the younger which was a great thing to do because there wasn’t like drama going on. Also, the counselors were helpful and the nursing staff was great. My primary counselor was awesome. Her name was Keller. And this one guy, Nick, is a really good asset to the company. He really knows about recovery. He has been there and he had done it. He has a Big Book meeting there which on his own time for the people. And the RSS were all nice. They never had an attitude and were always smiling. It was a great place.

Actually went to the Waldorf location, but that wasn’t an option to pick. I personally can’t speak highly enough about my experience with RCA! From the moment I walked into the door I felt welcomed by the staff and I knew I was in the right place at the right time. Rock bottom wasn’t far away. The nursing staff did a great job making me feel comfortable and helped me get through the toughest first five days (detox). The group sessions were lead by staff that actually wanted to be there and most importantly most of them have walked a mile in our shoes. I can’t thank Kassandra, Constance, Ms. **, and Mr. ** enough for their insight. They kept me engaged and brought things out of me that I didn’t know were there. And if we weren’t in group we had access to a state of the art facility with 4 star hotel amenities. Susie, my case manager, went above and beyond for me during my stay there! Wouldn’t have made it the full 30 days without her.

I had a very good experience at RCA. This was my 4th detox and 1st stay for full treatment. I was cut a week short and it was sprung on me last moment because of insurance which I was not happy with because I was not fully ready to leave and none of the staff even offered to try to help me out with it. Also the whole nursing program is terrible, it takes days to get any problems with medications sorted out sometimes weeks. I had asked 2 different nurses on 3 separate occasions to put in a sick note for me to adjust medications and none of them even did it, it wasn't until I asked a third nurse a fourth time that it was resolved. You have to really bug and pester them to get even the simplest problems taken care of, the whole program needs to be re-evaluated, and fast.

I'd like to thank all the staff and counselors for doing an amazing job. Corry and Ricky really did an awesome job. I can tell they really take pride in their job. So thank you all again an God bless.

Our tour of the Danvers RCA Facility was outstanding. Kristin greeted us at the desk with Cheryl & Derrick as tour guides. Everyone was personable & knowledgeable. All are questions were answered & our tour time was accommatated due to our travel distance. We give an A+!

I got to the Recovery Centers of America at 4:30 in the morning and I was pretty tired. Their staff were great. They were professional and at the same time were caring. They also tried to meet my dietary requirements which was good because I had a gastric bypass. I pretty much have to eat about every 2 1/2 hours and they worked around the rule of "No eat up at the cafeteria," in order to meet my night time needs.

My experience at Recovery Centers was very easy. The lady at the front desk was very nice. She told me exactly what I needed to do because it was my first time. She told me exactly where to go, exactly what to do, and it was very easy and simple. I was with outpatient care and Britney, the lady I was with once a week, was awesome. Being at Recovery Centers changed my mindset. It also gave me a different outlook on life.

My husband was finally ready to go to rehab. After 15 phone calls, or more, to RCA, we had it scheduled. I went through rigorous, repetitive questions from the staff of which I did not mind. The conversations detailed insurance information. After he was picked up and taken to the facility in May's Landing he called me. They told me personally that the detox, with insurance, would be a $1000 copay. When he arrived they told him it would be $5800. They screwed up BIG TIME. Gave my husband an out, exactly what an addict needs to bail. I would not recommend this center for anyone who is serious about recovery. Have not heard back from them once after the episode. What a HUGE disappointment.

Going with Recovery Centers of America helped me out a lot. The staff was very nice and they treated me well. It's just that when we had classes, and on the board where they had written down for the date and time, the break, they were short-staffed a lot of times. And things would change, and we had nothing to do. We’d just sit around and when you sit around, time drags. It mostly happened on the weekend like that.

Recovery Centers of America is a good place to start the recovery process. I had a great experience with them. Their staff was good and they always cared.

Either I had high expectations of a what a recovery center was or this place is just a revolving door for users. I got very little help with my actual psychological issues. Luke and Gabby were a bit helpful after my wife and I complained that I wasn't receiving therapy and only getting detox and a watered down version of AA. Overall it was the worst decision I have made in my adult life and I would have been better off doing an at home detox and taking a few weeks off of work and meeting with an actual (PhD) therapist. One thing I did learn is how and where to buy opioids. I will say that Max was and has continued to be helpful in my recovery, even though he was taken off of my case because he lived in my neighborhood. (WTF?)

I was in a different rehab but I couldn’t handle it there and they suggested Recovery Centers for me. The staff at Recovery Centers was very professional and not judgmental. They made me feel like a real person and the experience with them has made me better.

I was gonna go to Warwick, but they didn’t have a bed. I called up the person on the back of my card and he said that they found me a bed at Recovery Centers of America, and I said that I would go. That place was heaven on earth. The chef was unbelievable and the housekeeping was phenomenal. There was also a girl there and she helped me out so much. The head nurse that works in the office was really good and all the nurses were super nice. It really changed how I was feeling. The people were caring, compassionate and they listened.

My friend knew the advocate for Recovery Centers of America, so I got a scholarship there. I love my experience with them. When I arrived there, the whole process was nice and the intake process wasn’t super long. It's a beautiful place and I love it. It's a great facility all around. The staff and the food were great. I liked the fact that I could custom-order a hamburger or a turkey meal. That was a huge benefit. The amenities and accommodations were excellent. The rooms were the huge highlight because the beds were really comfortable and the TVs in the rooms were great. Everything, including the lectures, was good. A lot of the techs had been in recovery themselves, so they could relate to the clients and they cared. I wasn’t just another client. They talked to us on a personable level and did not act like it wasn’t their job.

The admissions process was quick at the Recovery Centers of America and the staff was very welcoming. They were friendly and helped me with anything that I needed. They also helped me identify some personal triggers and how to deal with them. They take the support outside meetings where you can get to meet people and get in the habit of meeting new people.

Recovery Centers of America was the best and my experience with them was absolutely perfect. Everything from when I first arrived to the whole stay there to the moment I left was 100%. They were very welcoming and the facility was absolutely beautiful. Everybody was nice down to the staff and chefs. I also liked everything about Carrie, a counselor. She went through it, so she knows. She was down to earth and she was real. The people at RCA did everything. I didn’t think they would be able to equip me to be successful on my own, but they did and it was great.

I had my problem with drinking and I was in the hospital. Recovery Centers of America was recommended and I was told, “If you wanna go to a really good place to get yourself together, RCA is the place to go.” I’m a former military and a former law enforcement, and I expected the initial stringent interaction. In RCA, it was like you were under lockdown, but it was the way it should be. There are no phones. There is constant surveillance which I felt was good. Everybody was friendly, courteous, and helpful. The accommodation was excellent and the food was very good. We had two people in a room. Each bed has its own large-screen TV and a coffee room on each floor.

I was in a detox, and Recovery Centers of America set it up for me. I like that they’re geared towards the 12-step program, and they got me jumpstarted on one. Their facility was very clean and well-maintained. Also, the counselors that I dealt with were great. The nurses were all very friendly, knowledgeable and helpful. It was a good experience and I would recommend it.

I’ve been to a lot of treatment centers and Recovery Centers of America is the best by far. They are my first recommendation to anybody who’s seeking treatment. I’ve been in recovery and in and out of the room for about five years. And every time that I get sober and even on the times when I’m using, there are things that I learn that I then use as reference or that I can use to build on a skill or a coping mechanism to help me improve my state of wellness. Having staff members who were also in recovery was an essential part of my positive experience at Recovery Centers of America. The information is not as formidable to a newly sober or a newly recovering alcoholic or addict. So it’s definitely essential to have people with 4, 10, 20 or 25 years of sobriety working there.

My experience with Recovery Centers of America was fantastic. I like the goodness and friendliness of some people. I learned over the years of being around that a person's experience was all in the approach. Some of them approached nastily. I didn't give anyone a hard time. I had already sat down. All the guy had to do was explain things to me. He didn't have to yell at me. I also had so much to say at one of the meetings that the CEO pulled me into her office and we talked for an hour.