Recovery Centers of America Reviews

Recovery Centers of America was one of the places that my insurance would cover. From day one, it was awesome. The people at the desk were super nice even though I had a little buzz on. I knew what I was getting into. Two weeks into it, I saw the girl from the front desk and she said that I was so sweet when I came in and that she was glad I am doing well. She remembered me and I asked her if I caused any trouble back then. She told that I was just great. So, that reinforced the fact that when I came in, it wasn’t like I was a sheep going through, but it was personal. The girl was there on Day 1 and she was talking to me on Day 14. It makes you feel like you count and you mean something to somebody. It was really, really cool.

Recovery Centers of America is like no other rehab I've been to before. All the staff was there for me. They were nice and professional. When somebody new would come in, one of the patients would show them around. They did the same for me and asked me if I needed anything. With other rehabs, it would be the opposite and it wouldn't be a good environment.

Recovery Centers of America did an awesome job. The staff was great. I only planned on staying there for seven days and because of the staff, I stayed the whole time and I had a great experience.

We were in a hurry to get me in somewhere so we did a lot of research and we found a center that was relatively close, which was Recovery Centers of America. When I arrived at the facility, everybody was super welcoming and very helpful. They were understanding of my situation and I felt cared for and welcomed from day one. The staff that I dealt with were all great. They were really polite and wanted to do their best to motivate us to get to groups and be functional within the little community that we had. Cassandra was my counselor at the Waldorf location and she was excellent. She was extremely helpful as I deal with some of the things I had going on.

My 20-year-old son had nothing but positive experience with Recovery Centers of America. He had a 30-day stay there and since then, they had a sober living program where he has been for two months now. Everything was really good. It was at the right time for him and we went to the right place in our city. He met people at RCA that he still lives with and he is grateful for what RCA did for him.

I was having some issues with anxiety and depression and I was smoking to deal with that. I play lacrosse at the university and my athletic trainer recommended I speak to Recovery Centers of America to fix it. I was comfortable talking to the counselor and I had a good experience when I first arrived. The only issue I really had was with my bills. My athletic trainers had told me a certain price for everything but I turned around at the very end and it was a lot more than I was told. Other than the cost though, everything was very good. Everybody was nice and the service was good. We had talked about some issues, like why I was having anxiety, and they really helped me deal with those in a more productive way instead of bottling them up and letting them affect me on a daily basis.

My wife found Recovery Centers of America and recommended it to me. It was pretty good. The initial counselor suggested that I participate in another portion of the program but I didn't think it matched what I needed. She gave me the criteria and told me to do the in-house portion of it. I successfully made it through and I got a lot out of it. The counselor I had was really good. I still use the tools that she taught us in the class. It was a pleasant experience and I actually enjoyed going.

Staff is professional, but down to earth when needed. I enjoyed the RSS thoroughly! The higher learning experience from the RSS and peers over the therapists/counselors. RCA is my second experience in recovery. I would use the word "sadly", but I gained so much more knowledge this time! They helped me achieve a priceless peaceful state of mind. It was also the first time meditation worked and helped my mentality. I am entirely grateful for the experience, and would never have a negative thought or comment towards RCA. MIMI IS AN ANGEL (Spirituality counselor)!!! I also miss her son Nick! Oh, and wellness with Noel... He's the man! I could sing praises all day every day!

The folks from Recovery Centers of America came and picked me up and it was nice. But with the traffic and the weather we had in February, the drive was a little rough. At the same time, the way you have to go from Frederick to Waldorf is not an easy commute, no matter what time of year. When I got to the recovery center, I was physically ill and throwing up. But the nurse for the in-process was good, although there was a ton of repetitive information. You had to in-process five different groups of people so some of the information was redundant. It gets a little old, especially when you're not in your sharpest mind.

We were trying to get me into rehab at the last minute, and my mom found and told me Recovery Centers of America. I’ve also seen it in the commercials. I was a little lost the first few days because they wanna leave you in detox and let you just get accustomed. They didn’t tell me that so I didn’t know what the schedule was. They detoxed me a little incorrectly and we had to adjust it a few days after the detox because they detoxed me a little too fast. But besides that, the experience was good.

I just went to detox from a very short period of drinking daily due to severe stress and depression and anxiety. And I was never a drinker but for about a year I started drinking heavily on weekends which ended up into daily for about 3 months.

I’ve been to a few different relocation centers. Recovery Centers of America was the smoothest intake I’ve ever had. It was also the best place I've ever been to. Everybody was nice and made me feel very comfortable. Majority of the time, everybody was accommodating and genuine. Right away, the employees called me by my first name. All the staff really cared about how I was feeling. It went as well as it could have gone. It was definitely a good experience. I have a working program afterward, which is something I’ve never done before. Everything I’m doing that’s helping me out now is all stuff that I got out of RCA.

I’ve been to three Recovery Centers and they were all awesome, quick and easy. They made things comfortable. At the Lighthouse, there was a guy named Job who offered to do all my laundry and fold it. When I got there, he made me food. I just got six months over so it was pretty good. One of the case managers that I met at RCA Devon got me into a sober living house in California. I just prefer them when they were smaller like the RCA Devon which was only 150 people. It was much more personal than when they opened the expansion.

I felt as if my patient rights were violated. Most of the staff members were professionals and kind. Others were awful, unprofessional, and rude. Ami, RSS was a huge disappointment for me, she was a hypocrite and not kind. Erica was awesome.

The people at Recovery are really topnotch. It was a great experience that I had there and they took care of me. I got along with a lot of staff members there 'cause I'm sort of a social person and a lot of the staff's in recovery as well. They know what I was going through and I can talk to them about certain things and they understood. That's a really comfortable feeling. They're caring and really helpful.

It was really nice when I arrived at the Recovery Centers of America. They were really accepting and they treated me with care. It was a really good experience. I got along with their staff really well and I was able to learn from them. They were always there to help no matter what. The center equipped me well and it gave me the stepping stone I needed for recovery.

Everybody who worked at the Recovery Centers of America was super nice and the place was really pretty. A lot of the staff were recovering addicts. They could relate and they really understood where I was at. Their treatment to me was awesome. They were very respectful, funny, and cool. The center is a really great place and they really changed my life. I learned so much about addiction, DBT skills, and the 12 steps, so I feel like I'm able to use those in my life now. Things have been going really good since my treatment. I've been going to AA meetings, doing 90-90 and safe sober. They told me that if I ever need anything, I'm always welcome to call back or visit. That was truly nice.

With my attitude towards my life, I didn't like to go to the Recovery Centers of America at first. But once I started to get to know the staff and they started to get to know me, I thought they were pretty good. The place sort of grew on me. The whole staff, like the people serving the food, were really cool. There were some days when you'd get different people and you wouldn’t like them as much as the other people just because the other people were so good. Some courses sort of went a little sideways, too, but it was never a big thing with me. I really took all the lessons even if the staff and I got in a little back and forth type of thing. I really liked it to be a type of lesson but it was more of working-on-myself type of thing. It was helping me working on myself.

Recovery Centers of America was my first rehab. Everybody else was saying that the one in Devon was by far the best one, so I chose that one. When I first got there, I had a little anxiety. I didn’t know what to expect. I didn’t even know anyone that had been to a rehab to get an idea of how everything works. Everything was a new experience. But as far as my experience with RCA, I had a good time. Everything was good. The activities, art, music and all the things that you can do therapeutically, were able to help and I like that. The food was good and the beds were okay. The community was tight and the staff was wonderful. They understood our position as addicts. They weren’t aggressive but were nice. Especially in my first week, everybody was so welcoming, making sure I have everything that I needed.

Everybody at Recovery Centers was helpful and made me feel comfortable. They separated the older from the younger which was a great thing to do because there wasn’t like drama going on. Also, the counselors were helpful and the nursing staff was great. My primary counselor was awesome. Her name was Keller. And this one guy, Nick, is a really good asset to the company. He really knows about recovery. He has been there and he had done it. He has a Big Book meeting there which on his own time for the people. And the RSS were all nice. They never had an attitude and were always smiling. It was a great place.

Actually went to the Waldorf location, but that wasn’t an option to pick. I personally can’t speak highly enough about my experience with RCA! From the moment I walked into the door I felt welcomed by the staff and I knew I was in the right place at the right time. Rock bottom wasn’t far away. The nursing staff did a great job making me feel comfortable and helped me get through the toughest first five days (detox). The group sessions were lead by staff that actually wanted to be there and most importantly most of them have walked a mile in our shoes. I can’t thank Kassandra, Constance, Ms. **, and Mr. ** enough for their insight. They kept me engaged and brought things out of me that I didn’t know were there. And if we weren’t in group we had access to a state of the art facility with 4 star hotel amenities. Susie, my case manager, went above and beyond for me during my stay there! Wouldn’t have made it the full 30 days without her.

I had a very good experience at RCA. This was my 4th detox and 1st stay for full treatment. I was cut a week short and it was sprung on me last moment because of insurance which I was not happy with because I was not fully ready to leave and none of the staff even offered to try to help me out with it. Also the whole nursing program is terrible, it takes days to get any problems with medications sorted out sometimes weeks. I had asked 2 different nurses on 3 separate occasions to put in a sick note for me to adjust medications and none of them even did it, it wasn't until I asked a third nurse a fourth time that it was resolved. You have to really bug and pester them to get even the simplest problems taken care of, the whole program needs to be re-evaluated, and fast.

I'd like to thank all the staff and counselors for doing an amazing job. Corry and Ricky really did an awesome job. I can tell they really take pride in their job. So thank you all again an God bless.

Our tour of the Danvers RCA Facility was outstanding. Kristin greeted us at the desk with Cheryl & Derrick as tour guides. Everyone was personable & knowledgeable. All are questions were answered & our tour time was accommatated due to our travel distance. We give an A+!

I got to the Recovery Centers of America at 4:30 in the morning and I was pretty tired. Their staff were great. They were professional and at the same time were caring. They also tried to meet my dietary requirements which was good because I had a gastric bypass. I pretty much have to eat about every 2 1/2 hours and they worked around the rule of "No eat up at the cafeteria," in order to meet my night time needs.

My experience at Recovery Centers was very easy. The lady at the front desk was very nice. She told me exactly what I needed to do because it was my first time. She told me exactly where to go, exactly what to do, and it was very easy and simple. I was with outpatient care and Britney, the lady I was with once a week, was awesome. Being at Recovery Centers changed my mindset. It also gave me a different outlook on life.

My husband was finally ready to go to rehab. After 15 phone calls, or more, to RCA, we had it scheduled. I went through rigorous, repetitive questions from the staff of which I did not mind. The conversations detailed insurance information. After he was picked up and taken to the facility in May's Landing he called me. They told me personally that the detox, with insurance, would be a $1000 copay. When he arrived they told him it would be $5800. They screwed up BIG TIME. Gave my husband an out, exactly what an addict needs to bail. I would not recommend this center for anyone who is serious about recovery. Have not heard back from them once after the episode. What a HUGE disappointment.

Going with Recovery Centers of America helped me out a lot. The staff was very nice and they treated me well. It's just that when we had classes, and on the board where they had written down for the date and time, the break, they were short-staffed a lot of times. And things would change, and we had nothing to do. We’d just sit around and when you sit around, time drags. It mostly happened on the weekend like that.

Recovery Centers of America is a good place to start the recovery process. I had a great experience with them. Their staff was good and they always cared.

Either I had high expectations of a what a recovery center was or this place is just a revolving door for users. I got very little help with my actual psychological issues. Luke and Gabby were a bit helpful after my wife and I complained that I wasn't receiving therapy and only getting detox and a watered down version of AA. Overall it was the worst decision I have made in my adult life and I would have been better off doing an at home detox and taking a few weeks off of work and meeting with an actual (PhD) therapist. One thing I did learn is how and where to buy opioids. I will say that Max was and has continued to be helpful in my recovery, even though he was taken off of my case because he lived in my neighborhood. (WTF?)

I was in a different rehab but I couldn’t handle it there and they suggested Recovery Centers for me. The staff at Recovery Centers was very professional and not judgmental. They made me feel like a real person and the experience with them has made me better.

I was gonna go to Warwick, but they didn’t have a bed. I called up the person on the back of my card and he said that they found me a bed at Recovery Centers of America, and I said that I would go. That place was heaven on earth. The chef was unbelievable and the housekeeping was phenomenal. There was also a girl there and she helped me out so much. The head nurse that works in the office was really good and all the nurses were super nice. It really changed how I was feeling. The people were caring, compassionate and they listened.

My friend knew the advocate for Recovery Centers of America, so I got a scholarship there. I love my experience with them. When I arrived there, the whole process was nice and the intake process wasn’t super long. It's a beautiful place and I love it. It's a great facility all around. The staff and the food were great. I liked the fact that I could custom-order a hamburger or a turkey meal. That was a huge benefit. The amenities and accommodations were excellent. The rooms were the huge highlight because the beds were really comfortable and the TVs in the rooms were great. Everything, including the lectures, was good. A lot of the techs had been in recovery themselves, so they could relate to the clients and they cared. I wasn’t just another client. They talked to us on a personable level and did not act like it wasn’t their job.

The admissions process was quick at the Recovery Centers of America and the staff was very welcoming. They were friendly and helped me with anything that I needed. They also helped me identify some personal triggers and how to deal with them. They take the support outside meetings where you can get to meet people and get in the habit of meeting new people.

Recovery Centers of America was the best and my experience with them was absolutely perfect. Everything from when I first arrived to the whole stay there to the moment I left was 100%. They were very welcoming and the facility was absolutely beautiful. Everybody was nice down to the staff and chefs. I also liked everything about Carrie, a counselor. She went through it, so she knows. She was down to earth and she was real. The people at RCA did everything. I didn’t think they would be able to equip me to be successful on my own, but they did and it was great.

I had my problem with drinking and I was in the hospital. Recovery Centers of America was recommended and I was told, “If you wanna go to a really good place to get yourself together, RCA is the place to go.” I’m a former military and a former law enforcement, and I expected the initial stringent interaction. In RCA, it was like you were under lockdown, but it was the way it should be. There are no phones. There is constant surveillance which I felt was good. Everybody was friendly, courteous, and helpful. The accommodation was excellent and the food was very good. We had two people in a room. Each bed has its own large-screen TV and a coffee room on each floor.

I was in a detox, and Recovery Centers of America set it up for me. I like that they’re geared towards the 12-step program, and they got me jumpstarted on one. Their facility was very clean and well-maintained. Also, the counselors that I dealt with were great. The nurses were all very friendly, knowledgeable and helpful. It was a good experience and I would recommend it.

I’ve been to a lot of treatment centers and Recovery Centers of America is the best by far. They are my first recommendation to anybody who’s seeking treatment. I’ve been in recovery and in and out of the room for about five years. And every time that I get sober and even on the times when I’m using, there are things that I learn that I then use as reference or that I can use to build on a skill or a coping mechanism to help me improve my state of wellness. Having staff members who were also in recovery was an essential part of my positive experience at Recovery Centers of America. The information is not as formidable to a newly sober or a newly recovering alcoholic or addict. So it’s definitely essential to have people with 4, 10, 20 or 25 years of sobriety working there.

My experience with Recovery Centers of America was fantastic. I like the goodness and friendliness of some people. I learned over the years of being around that a person's experience was all in the approach. Some of them approached nastily. I didn't give anyone a hard time. I had already sat down. All the guy had to do was explain things to me. He didn't have to yell at me. I also had so much to say at one of the meetings that the CEO pulled me into her office and we talked for an hour.

When I arrived at Recovery Centers of America, I was very distraught because of my health situation and it was later in the night. It was uncomfortable and then there was an issue with insurance so that delayed it even more. My insurance did cover but that exacerbated the whole situation. The staff was really nice though. I did IOP there and in retrospect, it was a bunch of nonsense and I felt let down. But their group leader was fantastic. She was one of the reasons that I kept coming back to the IOP. But she left there last week. She was just not recognized or acknowledged for the great work that she did. And that left a bad taste in my mouth.

I wasn’t very pleased with the experience I had with Recovery Centers of America at all. Taking everything, I learned some things at RCA, but I do not believe the staff was certified. I went in there without paying an insurance and I was confused as to how RCA prorates with people that have insurance. For instance, one girl that lives here around my neighborhood who graduated at the same time I did had an $80,000 bill whereas mine was $35,000. She had insurance and paid $150 out of it. I feel that RCA prorates and I don’t believe that their billing system is correct, but I could be wrong there. I tried to ask to get a grant or some sort of reprieve for it because I did not have insurance and they weren’t conducive to that end of it. The people that led the meetings seemed to be very young and new to the center and didn’t have very much experience. I have been to other rehabs before and have exceeded more experience than the people there.

I was going through some things and then my wife had registered me for a place. She called up Pathways but it was pretty full and they didn’t have beds. I needed to get somewhere immediately, so she looked online and found Recovery Centers of America in Waldorf, MD. I’m from Upper Marlboro, so it’s about 15 minutes away. She took it upon herself and I went to Recovery Centers of America.

It was a great experience! I was at RCA Devon and the staff went above and beyond for me. Even though I was on the fence and had a poor attitude they still treated me like I was family and did their very best to help me. I've been to many treatment facilities and never have I felt so welcomed and cared about right the very start. I left early because of mine own issues and even then when trying to leave the staff were so concerned and tried everything they could. My counselor even cried to me. Never have I experienced care like that anywhere, and it's the reason I chose to go back a month later and they sent me to RCA Waldorf, Mayland. It was the same feeling even though they were only open for a month or so I never felt more welcomed and cared for. The counselors there were amazing, really knowing how to get down to the core of my problem.

My dad is a construction worker who was working on the site of Recovery Centers. So when I was finally ready to get help, he brought up RCA. The place was really big, clean and everyone seemed to be really nice. I liked how they had a counselor, a case manager, and a trauma therapist. To me, from going to other places, I feel as though RCA had a lot more help there. Dee and Anj were two of my favorites among the staff. They were always there to help and talk to. They made me feel comfortable in my first couple of days there. The staff at RCA was really caring.

I've been to treatments before, in 2010 and 2011, but I went for like a week and left. I've gone to six different treatment facilities but Recovery Center is hands down the best place I've ever been to. I live outside of Philadelphia, Pennsylvania and they built one in Devon, which is not too far from my house. I didn't have private insurance and they gave me a scholarship but that time if I wanted the scholarship, I had to be there that day, which was a Saturday. It was about 4 o'clock in the afternoon when I called and they were like, "Yeah, we can get you in today, but you have to make it down there by today," and it's like a three-hour ride. I got on the train about 9:00 PM and they picked me up from Washington, D.C. which was like a 45-minute drive. Their decision to go out of their way to pick me up was a big deal.

A family member told me about Recovery Centers of America, and all the people there that I dealt with were very good. My personal therapist was great, as with all the therapists, and all our assessors were very good. In that experience, I learned a lot about myself and the disease. It was unexpectedly good. In my first stay there, I reluctantly went in, but it turned out to be very good because of the facilities and the staff.

Upon my arrival at Recovery Centers, everybody was really nice and quicker than usual which is good because the process may take long with other rehabs out there. The facility was very nice and the rooms had two beds and televisions. They have trauma therapy and all the counselors have time with therapy. Recovery Centers is really good and it helps patients set up with a plan with the caseworker. Instead of just having one person going through everybody, they have a couple of different people.

My experience with Recovery Centers at the New Jersey location was awful and the techs were very nasty. It seems like they didn’t really care much about my sobriety as much as the counselors and the supervisors. They put their all into the groups, but there wasn’t an education and we didn’t get much out of it. They just slacked along. On the other hand, the one in the Southern Maryland, Waldorf location was amazing. Everything about the facility was great and the entire staff was good. The spirituality and the aspect there helped me. They didn’t force it, but they kept repeating it saying that it was necessary and it made me care this time.

I had a very good experience at Recovery Centers of America. The place was really nice and the people were really helpful. They gave me a lot of information and I learned a lot of stuff that I didn't know. For the most part, they really brought out a lot of stuff that would be preparing you for what you're gonna be dealing with when you get out and they talked to you how to deal with it. Anybody that I knew that needed a treatment center like that, I would definitely recommend them.

A family friend that we’ve known for several decades now, currently works in the addiction treatment field and he recommended Recovery Centers of America. I had a general feeling of panic and nervousness when I arrived there. I was gonna be in a place where I didn’t know anybody. I had never been there before and hadn’t really heard of it before but I was gonna be there, separated from people like friends and family so it was very scary, confusing and stressful. But other than that the experience was very smooth and very good. And it ended up being a very easy transition.

I admitted here on July 4th, and from there on in my life changed for the worse; was there for alcohol detox so I could have an operation, sounds simple, but my first day there my ** medication was taken away and I was given a dose of ** (which makes no sense) and numerous **, and other, unexplained by staff psych meds, which I did not need nor was ever prescribed! By the third day I stopped taking the meds and was basically left to rot in my room with no food or drink offered or my blood pressure checked, all while still not having my **, which I started to feel the effects of withdrawal from; and was still not tended to for at least 5 days. Never saw a doctor thru all of this, my fiancé had try to contact the facility and was never given my status as well as me not being told that she had called. I woke up on my last day there to find nobody at the front desk or a nurse that is said to be on site 24-7, another lie.

I had a great experience at Recovery Centers of America. Checking in was very simple and there was a great guy named Charles who I knew throughout and helped me out through it. My therapist, Tiffany, was right on point. I got a lot of help from her. I went there mainly just for detox as I only drank for a few days. I ended up staying for 28 days so I got a lot out of it, from the detox standpoint, with the meetings and how comfortable the building was.

I called Recovery Centers of America and the rep was very cooperative. She was very knowledgeable and I felt really comfortable with continuing the conversation and going forward. The check-in experience was very good. The staff told me pretty much what to expect and they treated me very professionally. They were awesome, courteous and friendly. They understood what it was to go through what I went through. Recovery Centers of America made sure they got me mentally prepared and ready for what I need to do to step out of that door and continue the recovery. My experience with them was very good.

My family found Recovery Centers of America for me, and they forced me to go but I'm glad I went. I had a urinary tract infection so they had to take me to the hospital before I could check in. And when I got back for the check in, the lady was real nice. She asked me all the questions and it took about an hour long. Even so, it was fine and there was no problem. The staff there were nice, helpful and caring. My counselor, Joni, was really good and I liked her. She was very laid back. She let us talk and that was what we did in our group. The experience has definitely helped me. I'm clean and sober now. Overall, going to Recovery Centers of America has worked and they've been unbelievably great.

My son had Recovery Centers come get me. It was nice when I got there. I had a hard recovery and I was really sick but they were really attentive to me. They were really good and a nurse was there. They came in with ginger ale and crackers and they brought me to the hospital and gave me intravenous fluid. They had the experiences that I had with alcohol and drugs so they knew what I was talking about. It worked out really good for me. All of the staff was fantastic. I went right to another treatment place but I learned a lot then and it helped me a lot.

I’ve always been a social drinker but in the last few years it got worse and it started to scare me. I was gonna stop drinking on my own but I just couldn't do it. When I decided I needed treatment, my husband went online and looked to see what was compatible with our insurance. Recovery Centers of America got a good overall review.

I really appreciate my stay at the Recovery Centers of America. They did great work with me. I was pleased that they picked me up in an unmarked vehicle that didn’t reveal to my neighbors who was picking me up. And it was a nice car, so it could have been anybody, like someone taking me to the airport. It was cool that the car was filled with snacks that were decent. Plus, the driver was very nice and friendly. And when we arrived there, both staff and faces were very welcoming. The facilities where I stayed were gorgeous too.

My wife called and researched, and 12 places would not take me because I was on a certain prescribed medication for three years. She found some woman who gave her an advocate’s number. She called RCA and it was Godsent. The facility was brand new and was really nice. Everybody there was professional and getting checked in was smooth. I got into my room and I slept the first few days because I passed out and the first night, I actually freaked out a little bit. But the facility director, Luke and Christina and all the way down to the RSS's, which handled us were unbelievable. Out of 100 maybe only one or two I didn’t get along with. Everyone that worked there was in the highest percentage you can ask for.

Recovery Centers of America can be found through Google search for good rehabs here in Philadelphia. I called some sort of help center and they referred me to RCA. The check-in process was quick, friendly, easy and hassle-free. They are very nice to me. They helped me out. I was sick and throwing up when I showed up. They didn't make me feel embarrassed or anything. They really made me feel okay with it, brought me trash can and brought me tons of foods, drinks, snacks, kept making sure I was okay. So they made me feel really welcome.

I was very depressed and intoxicated. When I arrived at Recovery Centers of America, I was treated very fairly to the point that I stayed. I was just grateful that it was some kind of help for myself to come out of my depression. At first, it was kind of hard because I wasn’t used to certain rules being an adult, but it was necessary to keep pace in order with all the patients that were there, so I dealt with it and it was good. The staff and the nurse were very nice. Also, talking to the therapist that I had helped me a whole lot because of my emotions and problems. This was my first time ever going into recovery and I made it. Now, I don’t feel thriving and I'm not drinking, crying and depressed. I'm back working and still very happy. For people who need help, Recovery Centers of America would be the place to go.

I was in a detox program with BayRidge in Lynn, Massachusetts and at the end of my time there, they told me they were gonna be looking into a treatment program for me. And there were two of them they were looking at, and I’m so happy that they pushed me towards Recovery Centers of America. When I first checked in at RCA, it was late at night but the staff was extremely welcoming and super helpful. They were very warm and comforting. I walked in and the vibe was amazing. It was such a beautiful atmosphere. I didn’t feel the words “treatment” and “recovery”, which were scary in themselves and when I looked around, the surroundings were absolutely beautiful and clean. I felt like I was a decent human being. It was an awesome experience.

My experience with RCA wasn't that great. Our time first time there, we went to have a family session, but Robin, the family counselor, had never met with my daughter. She didn’t know what she looked like nor how old she was. I was totally disgusted that they even wasted our time to have us come to a family meeting when she hadn’t even know why my daughter was there and what prompted her to come there. And it's their job to know the people that the insurance is paying them to take care of inside and out. So, I talked to their CEO Mike Stuart about all of that and he was very responsive once I got him involved. Also, the girl at the front desk was extremely rude. But other than her, the people in the facility who I've dealt with were very nice. My daughter also like the people there. They were able to talk her off the ledge a bunch of times and they were able to calm her down and make her think more clearly about things.

Arriving at RCA was scary but the people were accommodating. Most of the staff became my friends and they were really good. Most of them have been in the same situation and a lot of them were recovering themselves. Going on a lot of their experiences helped me for the post-treatment. There were also six to eight hours of classes of beating the same thing into your brain everyday. I couldn't think of going anywhere else. The food was great and the facility was awesome. It's even getting bigger and nicer. They're still learning and getting better too.

Recovery Centers of America is very clean and the staff is outgoing and good. Everyone is welcoming and made sure I was comfortable. The groups were good for teaching me what I needed to know for coping with stuff in life and living clean. Overall, it was a good experience and it helped with the detox.

My mother told me about Recovery Centers of America. I was in a bad spot, but my experience with them was positive. Maybe it was because I was ready, but at the same time the program was really good and I would recommend it to anybody. The facility and everybody working was nice, even down to the cleaning people. I've been clean ever since I left two and a half months ago.

I was referred to Recovery Centers of America during the time I was struggling. Their reception was warm and welcoming. Unfortunately, I've been to a lot of treatment centers. And compared to other ones I've been, this was a little bit more hospitable and a lot more friendly. It wasn't the same sterile kind of hospital room feel I got. Somebody came and picked me up at my house, which was amazing. And the guy who picked me up, I actually became quite close with while I was there. So literally from beginning to end of the experience, it was quite nice.

My experience with Recovery Centers of America was awesome and I liked everything about it. I went to a recovery house in Earleville, Maryland and I'm still sober now. The counselors and the RSS were all good as well.

My dad’s a Philadelphia fireman and his best friend works through the employee assistance program. So, he got me in Recovery Centers of America through Claire. However, my case management person, Luke, was supposed to set up my aftercare and he sent someone else’s insurance. So when I got out of rehab and went to do my IOP, it was somebody else’s insurance. It has been 65 days since I got out from rehab but I’m still not in IOP and Luke doesn’t even take my phone calls now. I'm still clean but I should have completed my aftercare by now. It’s pretty crucial. There were some really good things but a lot of times, I had group all day and they only had three months clean time. It’s a new facility and all the stuff is getting worked out. But I would tell somebody to go back there because it was really nice.

My experience with Recovery Centers of America was pretty well. Everything went according to plan. I was greeted immediately when I arrived. They took all my stuff and I got escorted in the back right away. I went through all the processes and everything went smoothly. Everyone was very nice to me right down to the maid service which was unbelievable. And since I got out, everybody has been checking up on me so I'm letting nobody down.

The staff at Recovery Centers of America was kind and courteous. I had great interactions with them. They were very informative and I liked the fact that their recovery support specialists are former addicts in the Recovery as well so it was easy to talk and to relate to them. I also liked that we did a patient-led Big Book Study every night. That was very useful. I'm 38 years old and I've been in addiction for 20 years. This is the first time in 20 years that I think I'm overcoming the addiction because of RCA and because of the hard work I've been putting into going to meetings. Recovery really got it through our heads. There was a lot of education that I did that was very valuable.

RCA was great that I actually wish I didn't have to leave. I needed to get sober and the education, counselors, therapists, nurses, right to the CEO were great. If you want to recover and get sober long term, then you should go to RCA.

I didn’t really know what RCA stood for but I heard people mentioning it over and over. Then, when I was trying to go somewhere else, my insurance changed so they were out of network. I just threw out RCA knowing that it was in the area and I'm really glad that things worked out the way they did. They were exactly what I needed this go-around. And I think they did a phenomenal job.

My overall experience at the Devon facility was a good one. The medical attention alone was invaluable and much-needed. The nursing staff was outstanding and diligent, especially Andrea, Carol, Colleen, and Val. Dr. ** was the single best doctor I have ever interacted with. Many of the RSS staff were outstanding as well, including Charles, Joel, Matt, and Jason. But I also suffered the effects of a sort of "Dr. Jekyll and Mr. Hyde" syndrome during my stay.

Recovery Centers of America’s facility was nice and the nurses were great. 99% of the staff, especially Claire and Dave of the rescue program were awesome. However, the counselor that I was assigned to was too focused on securing insurance money on my behalf as opposed to actually counseling me and she even admitted that. But all in all, the experience was good.

Recovery Centers of America was very geared towards helping people recover from their addictions. It was a very nice place and I was very satisfied with everyone. It got me started on the right track to have a successful recovery. The only issue that I had was the facility that I was in was under construction. So the kitchen was not completed, and the food was taken cared by a food service and there were some issues with the food. Other than that, the entire staff itself that worked for Recovery Centers of America was very professional and very caring.

The staff at Recovery Centers of America was great. And I stayed the full 30 days because the staff helped out and it's a lot easier to talk to staff when they're addicts or alcoholics themselves, instead of someone with just a degree telling me what to do. RCA has very clean and nice facilities as well. The groups that I went to were very good. They place you in the process groups where you could get really vulnerable and be able to relate to a peer who had dealt with the same stuff you did. The 12-step program was awesome. It taught me that I got to be able to do things I don't want to do. I got to try new things and I have to stay vulnerable and honest every day.

I was in withdrawal so my husband called the number associated with Bracebridge Hall, and then we received somebody from Recovery Centers of America. When I got there, they neglected to tell me that I would need to bring brand new things like toiletries and everything should be unopened as well. None of my toiletries had alcohol in them and they were very, very expensive. So I was a little upset about that. Also, they did not tell me that I was going to be strip-searched. I expected to be searched, but not treated like a prisoner. I would have been better prepared had the person on the phone told me about that.

Recovery Centers of America has a very clean and comfortable facility, great food, and the staff was very welcoming. I was well taken care of. The RSS staff was incredible and the clinical staff was good as well. The only thing was they started separating males and females. And that's very important but I would add males and females back together in more groups because it's good getting the other sexes opinion on certain subjects. There's so much one can get from other guys. And also, I hope they would add more process groups. There weren't many processes going on. We had primary once a day, but it would be important to add some groups that kind of really get down to the meat and potatoes. Other than that, my experience was great. They helped me set up an InstaCare and set me up with a great InstaCare to go to.

I was very satisfied with my experience with Recovery Centers of America although my arrival wasn't too organized. I told them that I was going to be there at 6PM and I was there on time but nobody was there to receive me. I waited around for half an hour until people came downstairs to do my intake. So the receiving process wasn't too smooth at first, but it was okay after that. All the staff were very professional and everyone acted in a proper manner. I also like the everyday structure. Everything was well-structured out and there wasn't a lot of downtime during the week. I was very busy except for the weekends but that was understandable. It was like we needed some downtime too so the weekends were our time basically. We can't stay there forever either. We have to go back out in the real world eventually and they gave us all the tools that we needed for our own post-treatment. It was just up to us.

I was in Long Island and I was Googling Dual Diagnosis or co-occurring centers in the area. And the website for Recovery Centers of America looks really good. It made it really stand out and it seemed impressive. So, I called them. They didn’t have a bed at Lighthouse but they did at Devon location. It was a nice facility but the admission lady didn't know what she was talking about. I told he certain tings go her and she just gave very judgmental responses, which was extremely unprofessional. It was a miserable experience, but everybody else was good. The staff really cared about the patients. They would go out of their way to do stuff for us. My therapist was incredibly smart and I could tell that she really cared.

Comfortable place to recover. A staff with great RSS’s (recovery support staff I believe is what it stands for). My counselor wasn’t all that great but from what I heard others were fantastic. Nursing staff was awesome and efficient. Always pleasant.

I could not have had a better experience. Our family therapist, Aman, was absolutely incredible. He ALWAYS made the time for family sessions when we requested and was extremely helpful in building a solid base for communication between myself and my husband (who was in RCA). Tiffany, my husbands therapist was a dream to work with as well. She kept me in the loop and allowed special visits/ calls to make sure we were able to keep my husband on the positive road to recovery when he was missing his little ones the most. Every single person we encountered was positive, helpful and kind. Couldn't have had a better experience.

It was my first time and I thought Recovery Center was going to be like jail and that it would be torture. But it wasn't. I had a very comfortable life with a lot of the people there and for the most part everybody was very nice. Overall, I met some nice people and it wasn't bad.

The staff at Recovery Centers of America was awesome. They were very accommodating and the house, Bracebridge, is awesome. I was lucky I was in the double room, but I was pretty much by myself for most of the time. It was pretty cool. My only problem with the room was that the air conditioning in my room was kind of just screwy. Also the roof was leaking in the library, so the library was closed out, and that was one of our favorite rooms. Another was that we didn’t get a lot of time outdoors during winter and some of us really wanted to.

My first meeting with the counselor was very productive. I believe this may be the place my son should have gone to from the beginning of his troubles. Everyone is nice, kind and professional. It was a good experience considering the circumstances of my visit. The rooms are beautiful and the food is very good. I think Lighthouse will provide the tools my son needs for success.

Treated with utmost care and respect by entire staff. Genuinely interested in my well being and recovery. All literature and reading materials up to date and any additional information requested by me regarding recovery was made available. Facility and food service was phenomenal in every respect. I’m most grateful for the services rendered.

Lighthouse - I attended the pancake breakfast this past Saturday morning. Drove a young man over for admittance into detox about a week or so prior. Wonderful to sit with him & see the difference in his appearance & attitude. Amazing! Positive place.

It was amazing!!! People were so kind and helpful, the place, was so clean and beautiful. My loved one was well taken care of by a wonderful staff??? Thank you all. ❤ I would definitely recommend this place to others. I learned a lot from the educational meetings before the visit. Thank you all for caring. ❤

We were on a professional tour, and I felt Tara did a fantastic job presenting the facility and mission of RCA (Westminster). Her passion for the help that is provided was contagious. Both parties I was with were impressed with all aspects, and the future expansion will add much to the campus.

Devon - Pleasant, informative, helpful to the patient, neat clean appearance. There did seem to be a lot of staff just there almost like it was overstaffed, I only say that because I worked at a rehab and we always were busy helping someone.

I am writing this review for Recovery Centers of America Danvers and to share my experience and to let others know what a horrible experience I had. It was probably one of the worse in my life. I went into this facility in hopes to ending my addiction to ** and **. I had an extremely high habit with both and was prone to seizures due to my ** habit. I was actually hospitalized for 3 days before entering the facility. The nurses and doctor were aware or this. Many of the nurses did not know what they were doing and were talking about their outside problems and bringing their problems into work with them which in turn affected their work performance. Some of the nurses were great, especially one male nurse who went to bat for me. After 2 days of being at the facility I was sent to Beverly Hospital due to having such high blood pressure and heart rate.

A doctor from my school referred me to Recovery Centers of America. I went to their Devon branch and it was a fantastic place. The staff has been welcoming. I remember every single one of them and they were all great people. They were very helpful, encouraging, and knowledgeable. I did my intake process and it was quick and easy. It didn't make me feel uncomfortable or anything like that. I went in, they showed me my room, and from there I immediately started groups and assimilated into the community. After the program, I went to after-care programs, which they set me up with directly. It put the foundation down for me so when I got out, I was able to make relationships of my own in sobriety. I genuinely think RCA saved my life.

The staff at Recovery Centers of America was knowledgeable and they seemed to really care. And they were professional and did a good job, too. A lot of my experience there was stuff I already knew but it was good. And they gave me the tools to be successful on my own post-treatment. I had a problem with the prescription they gave me for my medicine when I got out. The pharmacy wouldn’t take it so I couldn’t get my prescriptions filled. They said that the license of the doctor who wrote the prescription was expired. So I never got my medicine.

I had entered Recovery Centers of America Danvers towards the end of July 2017. This was the worse experience in my life. I came into the program wanting to get help for my addictions and all that happened was me being set up failure, and I also felt completely unsafe in the facility. I was one of the most high risk patients there due to having a high ** habit along with having an ** habit as well. As my stay went on, I did not get better, I only got worse both physically and mentally. One male nurse who was extremely good at his job even spoke to the doctor and said he needed to address my physical state immediately because my vitals and blood pressure were extremely high. He had also told the doctor that if I was not seen and this issue wasn't addressed he said he had a bad feeling something bad was going to happen. Not even 24 hours later I ended up having a seizure and was rushed to Beverly hospital.

Overall it was a pretty good experience. Though they didn't touch upon my drug of choice in groups at all! And they messed up my medications several times! You have to watch the nurses here (Westminster) really close and your medications and advocate for yourself!

Amazing from day one. The staff was amazing, I have never felt more respected, I was treated like I was there to actually recover not as a patient, I received so much from the staff, it was amazing. I would not be sober today if it was for the tech especially Noel, Chris, Courtney, Jason, Devon, they changed my point of view in so many ways, and my counselor was also amazing. Gabby, Matt treated me with nothing but respect and their doors were always open. The patient advocate Jane was also amazing. She was amazing with my legal situation immediately. I've been in a lot of place but RCA Devon PA is top of the line. I will recommend it to anyone looking to make a change. The people actually care about each patient and it shows every day. I owe my life to that facility. Thank you for giving me my life back.

RCA was closer to home when I first went there and I’ve been there three times. When I first went to the Danvers facility in Massachusetts, the arrival was good. The first time I went to Westminster my intake wasn’t long at all. Then this last time I went, it was very long and I was very cold. They wanted me to sit by a window that was cold. But then they got me a blanket so, it was all right. I wasn’t feeling good and I just wanted to go lay down. But it definitely took a lot longer than it should have. But I was also grateful that they flew me from Florida back to Massachusetts so I could get treatment. I was grateful for that.

My experience was fantastic. The RSS staff was outstanding. The therapist (Tiffany) were and are amazing. Very helpful. All staff members were fantastic. I would recommend RCA to everyone who needs serious help. I couldn't have gotten sober without the help of the staff. They did their job to the T. The place is aces.

Lighthouse - This place is awesome, food is great along with the staff and RSS's, all are amazing. They have been a great help to me from Ali, Sue, Mrs. **, Kia, Bob **, and Gary, Ray and Atheena, all really great people who all played their part in this phase of my recovery for real. And last but not least my counselor Dave was the cornerstone of my stay here. Get his ** a raise lol. He really knows what he's doing. He knows how to touch a person's soul yo... really...

Staff was excellent, the nurses were very helpful, the RSS staff went out of their way to help you. They are always there to help when you need it. They helped guide me through this journey. Food was good, kitchen staff was very accommodating. Overall I found it to be a very good experience. The only trouble I had was trying to see the doctor to get my prescriptions I brought with me (** and **). I never got to see him.

My experience with Recovery Centers of America was great. I was not accepted into any other rehab center. They told me that I didn’t drink hard enough since I didn’t drink every day in 30 days. I only drank one time. Also, the insurance at Recovery Centers of America was handled well while another place wanted $11,000 upfront, which I didn’t have. The arrival at Recovery Centers was good. The vicinity was only four hours away and the driver was really cool. And when I got there, Christine was the RPC that took care of me for the check-in and she was wonderful. It was on New Year’s Eve and I came in late. I got there 10:30 at night and the service there was good.

As a member of Alanon, I appreciated the opportunity to share the principles of our program with members of your Alcoholics Anonymous program. Personally, I found the facility to be cheerful and supportive and was impressed with your plans to make Alanon available to your clients.

Walking into the Admissions area was very welcoming and clean, nice touch to have snacks and beverages. Staff seemed a little unorganized and not very friendly. It is a new facility and I am sure that can improve. I was impressed with the information packet we received when leaving and how thorough it was.

Recovery Centers of America's staff are all right and really helpful. The experience worked for me and I haven't got high. They are good and I'd definitely recommend them to other people.

I visited the RCA in Devon, PA on January 24, 2018 as a guest of Clare **, FRAT Director. Your facility is beautiful and peaceful. Clare gave me a tour of the facility and I appreciated the thought and design that went into to making it a confidential experience for the patient and visiting family.

We arrived a little early and waited in the lobby to meet with the family counselor, Robin. We got there at 4:15 for our 4:30 appt; at 5:00 we wandered around until we found Ronald by the staircase. Our time with Robin was well-spent and our daughter's time at RCA was life-saving.

I was one of three friends who recently admitted a friend who wanted help. The staff at Devon was amazing; pleasant, professional, kind, informative and very helpful. I returned the following day to drop-off something and the front desk person and weekend manager were wonderful and willing to answer questions as per the patient’s written consent. We all are optimistic and hopeful that our friend will get well. Great first experience (for me) with RCA. Thank you!

Came to attend a training session. I was very impressed with the facility and the staff. Hope there will be more sessions like this. I am a CRS and passionate about learning. Thank you for the opportunity to learn about trauma integrated treatment.

Great experience, very informative and interactive. Addressed questions thoroughly. Great group sessions and ample time with family member. The day was rather long for visiting family members, however. The facility was very clean and the staff was very accommodating. I walked away confident that my sister was receiving the care she needed. It was also encouraging to hear her say she was committed to finishing the entire program. Great job!

Ed was very great and engaging and keeping us interested during the orientation and the other information session. I really liked learning about the patients day to day life while they are there. I would have preferred a shorter information session and maybe a little more time with my father because it was a short visit, and having to travel to get to see him and then only get roughly an hour with him is short.

I was impressed with the facility. It was friendly and clean and fresh looking to enter. I was also impressed that it was right on Lancaster Avenue and not secluded. The staff were knowledgeable and approachable. I look forward to a return visit to see the facility once the construction is complete.

The arrival experience at RCA was rough because getting a bed was a problem. They sent me out from the medical hospital and it looked cleared. I was told there was a bed for me and I was waiting for transportation at the hospital but they never showed up and they never picked me up. They gave the bed away and left me there. Then, they said that there was a bed at the facility in Pennsylvania, but I had a warrant for me at that point so I couldn't leave the state. I’m from Boston and I was left driving to Western Massachusetts, which is a good hour ride. At 2:00 in the morning, my dad had to drive out from Boston to Western and pick me up. The next day, we were told there was a bed so he drove out to Westminster, which is an hour and a half ride. But the bed was gone so he drove home.

Very clean building, very friendly & experienced staff. Informative groups, staff having related backgrounds which were very relatable. Learned a lot here at RCA Lighthouse. Feeling very confident upon leaving and believing in myself and my recovery. One and done treatment center with some simple step work and open-mindedness.

The intake at Recovery Centers of America was quick. Everyone treated me with respect and it was a good time. The staff there was really good and nice to everyone. They were welcoming. The experience definitely helped me get some separation from the world and get some clean time.

My arrival at Recovery Centers was good and the people there helped me out. They were very nice and the techs were very supportive. There was a handful of staff and I interacted with a couple of them. They ran their groups every Monday. But outside of the groups, they would always come and interact with me one-on-one, just to check in with me and see how I was doing.

My experience with Recovery Centers of America has been awesome. I saw them on the web when I was looking for detoxes. When I spoke to the first person, they hit me with a price. So, I said, "Well, this must be like one of those guppy places where high-end people go”. When I arrived there, it was high end, but they take the program very seriously. They take people’s recovery very seriously and they're more technical into it. It's like they know what they are doing, very professional and no profanity, like in the other places. I was sweating, and it was raining outside. And since I had to use when I arrived, they were very concerned. They kept asking me and they were going back and forth. So the orientation took a little longer. But they made me feel very comfortable. I felt at home and I could have fallen asleep on the waiting room.

Recovery Centers of America is local for me. I had a good experience with them when I got the sobered IOP there. I liked that they had knowledgeable people there that worked at programs themselves. I’ve seen some of them at outside meetings because I was in the program before. They did more AA meetings than NA meetings and I liked that there were a lot of staff that work NA. Most of them were very helpful with a lot of questions I had. And some of the staff weren’t very compassionate but they were not mean. For the most part, I loved it. And when the staff passed by, they all said hi to me and hugged me. They even brought me good food.

My experience at the Lighthouse has been rewarding to my recovery. ALL staff members was caring, kind, and supportive. Special thanks to the supervisor Mr. ** for always maintaining order and concerns for the community, and always keeping us encouraged. Thanks to RSS Mr. **, Ms. **, Mr.John **, Ms. **, Ms. **, Mr. **, Mr. **, and especially Mr. ** for going the extra mile for us in the community. Nurse Practitioner Mrs. **, RN Mike, RN Shannon saved my life. Thank You Lighthouse. I'm encouraged to recover with all I learned, and all the kindness, empathy & compassion I received from You ALL.

Lighthouse is a very caring professional environment that I would recommend to someone looking for a quality rehabilitation facility. The staff here was very caring and knowledgeable about addiction treatment. I would definitely rate RCA Lighthouse a 5 star treatment facility for addiction. If you or a loved one is in need then I would definitely come to any RCA facility.

I had a very good experience with the center in Westminster of Recovery Centers of America. It took me a while to get admitted but it wasn’t bad. They got me in to my room and the nursing staff on the floor and the RSS were all absolutely amazing and very helpful. They were always there for anything you need. The one big thing I had was about getting MAT. They ask you in the beginning if you’re interested in MAT and I was very interested in a particular drug. Everyday I would mention that to the nurse on the floor or the RSS staff and they said they would send me an email. But it doesn’t happen. My therapist sent multiple emails and talked to them personally. She even showed me the email that she sent just because she wanted to let me know that she did her part. There were only a few nurse practitioners there and you can’t just go talk to them.

I’m very grateful for everyone that works at Recovery Centers of America and for the treatment that they gave me. They displayed empathy, compassion and understanding for an addict like myself. They have great people and I love the place. My experience was wonderful.

I had an overall amazing experience at RCA's Lighthouse location. The building and physical amenities were well beyond what I could have hoped for. The treatment I received while here was excellent. Not only did I learn more about my addiction and its underlying causes, but I gained the tools necessary to keep it in remission as long as I actively work at it. While pretty much all of the staff was polite, respectful, and informative, I'd like to make a few special thanks. First and foremost, I'd like to thank my primary therapist Taj - I was truly blessed to have been put with the very best counselor in the facility. She was always available whenever I needed her, she was never late, and the only the day she missed was due to the snowstorm. I was comfortable with her from the very beginning and as a result, I was able to open up to her about several things I had never discussed with anyone before; all of which she helped me work through.

Overall the experience was a good experience. The staff was great all and all. Drive in with Ray was a good start and when I got here the intake staff was very welcoming. There are some things that I believe need improvement but that is anywhere. The groups were great, hear a lot of good stuff and they were very informative and helpful. I was not happy with the medical end of things here and believe that needs were not met. Also my individual therapy never happened and counselor was absent a lot so didn't get a lot of small group while here which I believe is one of the most important parts. The facility was very nice and clean and all and all the staff is great. Just a little disorganized.

I spent a majority of my time dealing with mistakes due to miscommunication or no communication. Without the RSS'S, this facility would be rated a D. I watched clients that wanted to stay longer including myself told to leave and clients that wanted to leave forced to stay and disrupt the community.

One of my friends went to Recovery Centers of America and told me about it. Everything was great there. Moreover, the staff was excellent. Now, I have a lot more knowledge about addiction and what to do. However, the only thing were the night classes. I didn’t really get anything out of them, but that’s about it. Other than that, it’s a good place and they have helped me out so much. Being able to interact with all the people there was the real takeaway for me. I'd recommend going to anyone who needs to go. It could help anybody out. They just have to go and listen to what they have to say.

I run a non-profit that helps people who struggle. We get about 40 calls a day from people looking for help and we place people wherever they fit. We're stationed out of New Jersey so if someone from New Jersey says they don't want to leave the state and they have insurance, then Recovery Centers of America is one of the companies that we would call to see if they're a fit for those people. Their response is above average with what we deal with and even when we have somebody whose insurance they don't take, they go out of their way to try to help find something else for them. They're a good company and they care. They've gone out of their way to facilitate the needs of different people. We've been working with them for three years and I've been to their facility down the shore, at Lighthouse and it was nice.

My experience at Lighthouse was just what I needed. I received love and support from all of the RSS staff was amazing. They made sure to get to know me as an individual and continued to provide support in the areas that I needed the most support in. There were several trying times that I had during my 23 days in care, and I received the best support from them. When I was at my worst and had called several different facilities for care, Dawn was the first to call me back and ensure that I was on the road to receive the appropriate recovery. She was very kind and reassuring and her love and care was shown through the RSS team upon arrival. Ms. **, Ms. **, Gary, Zahir, Alli, Ramona, Ray, and Sue were all equally supportive. However, the love that I received from Ms. ** was the best regarding my needs. I love them all!

The people at Recovery Centers of America were very friendly, and my experience upon arrival there was pleasant. I’ve also been in a lot of programs so Recovery Centers of America felt almost homey. Everything was run well, besides the nursing department that could’ve used a little bit of help. They have protocols so I had to follow them. But sometimes, it was tough because some of the patients didn’t understand why they could not or could get the same medication. It was kind of confusing sometimes. Also, it seemed like there were a few mistakes with medications. There were times when I had to take out my own medications, which was completely fine but other people don’t normally do that. And then, there was one time when they gave me one of my medications twice. It wasn’t a medication that would harm me but it matters to me.

The Bracebridge facility is absolutely breathtaking and provides a nurturing environment for recovery. The staff are top notch and demonstrate their true interest in your recovery. Their kindness is unmatched. I was a truly positive experience for me in so many aspects of my recovery.

Staff was very welcoming on my arrival. They were nice and took care of me well. I was comfortable throughout my stay which helped me to work on myself. The food was good and housekeeping was great too. I would recommend to a friend. I love Bracebridge.

Upon arrival, I was very comfortable and everybody was nice and greeting me. I was taken cared of and they gave me a lot of water bottles when I was very thirsty. I’ve been to two of their places. The first time was in April of 2007 in Mays Landing, Jersey. I also went to the facility in Devon, PA but they were not as organized as the one in Mays Landing which was way more attentive to legal issues. It’s one of my most important issues when I get to a place like that, and I know based on me and my friends' experiences that Devon was just not good at dealing with that. But the CEOs were very nice though.

Recovery centers of America went above and beyond to resolve my issue, and further educated me on why some issues happened as they did. I now have a renewed faith that this company has the best of intentions and operates a business that is very difficult as each person has a unique set of circumstances.

Bracebridge - The staff were very helpful and they were there for me at any time of the day or night. I felt like I was at home. I have been to more than twenty treatment facilities and I have been struggling to stay clean for years. I was very satisfied with the progress I made. I appreciate every one of the people I have met here.

A colleague in my work union went through Recovery Centers of America before and he found it to be helpful. As he told me about it, I Googled it. I liked their cleanliness and their variety of services. It was important to me because if I’m going to be staying somewhere, I’d want it to be clean. All their staff, counselors, therapists, and everything went above and beyond and it was nice. All the dealings I had with their staff were positive and it was the best part of my stay there. They gave a lot of resources. I also met fellow people in treatment who were going through similar things and we created our own support network. The food was good too. I don’t plan on going back, but if I am or know somebody else that needs help, RCA is definitely a place I’d recommend to them. They gave me assistance at the time that I needed it.

I was quite scared when I came here as a 49 year old man. I've never been to a treatment center before, so the image in my head of what it would be like was frightening. However, everyone on staff at this place has been more than exceptional - from Miss K to the cleaning techs (Tish, Sabrina and Carla). The nurses always had my best interest - Yolonda was like having my mom here. Krista always made me laugh and I needed that more than anything. Mike always checking in with me. Every RSS is fantastic here, I could go on about these men and women for an hour or more. They are the 13th step in this place. Plus they have the patience of Saints. I only came across one nurse who was rude showed no patience and sleeps while working (Amy). I will tell anyone that needs help to immediately call RCA Lighthouse. Thank you all for saving Me!!

Bracebridge - Different staff very kind and friendly, RSS staff overworked spread too thin. Communication needs to be changed. So everyone gets the same information. Clean neat food. Great food. I didn't like that the schedule and rules change every day because it made it hard on the staff and confusion for the patients. This causes community disturbances.

It was great, the food and staff were all wonderful and helpful thank you. I would definitely recommend this place (Bracebridge) to someone that was seeking treatment. Personally I think it isn't as nice in the wintertime because there isn't quite enough to do since we can't get daily exercise unless there is enough staff to go to the gym.

It was a good overall experience. There were minor hiccups with nursing giving medication but Brian addressed the issue. There was a major lack of communication and I will be leaving tomorrow with no intensive outpatient set up. I asked for family therapy session and never received it. I also requested a tour of sober house and will be returning home because I never received it. I will not return to Bracebridge if I ever am in need of treatment. Chris ** was the most informative teacher and he was only here once a week.

Staff is wonderful. Really like the new music therapist from the last time I was here. Stay was wonderful and everyone was very pleasant. Beds were really comfy and food was delicious. I love the new wellness groups as well. I really feel it has changed for the better since the last time I was here.

Bracebridge was a great facility. The staff was very helpful and friendly. I really appreciated everyone's support and level of empathy and kindness. For the most part everything was done accurately and promptly. The staff treated me like family. The groups were set up perfectly, and efficiently. I learned a lot here and I look forward to my experience outside of here.

This treatment facility has really changed my entire outlook on life. I couldn't have asked for a better staff and community, everything about BraceBridge is really amazing and I cannot wait to come back for the alumni program. Thank you everyone for changing my life for the good.

My experience with Recovery Centers of America was amazing. The effects are still working because since the day I stepped in there to this day, I haven’t drunk or had any drugs. The layout itself is welcoming and the staff, with their professionalism, made me feel comfortable. I didn’t feel like I was being interrogated and it’s almost as though they were just happy to see me come in the door so I felt comfortable since the first night. I’ve been in another treatment facility last year. It was a very nice place, but I didn’t feel the same going into that facility as I felt going into Bracebridge. Bracebridge had a way of just making me want to know what the next day has to offer.

Communication about medication taper and length of stay was difficult to deal with, but very grateful for the experience regardless. Staff was very friendly, and small group with counselor went very well. Sleeping quarters were clean and well kept. Food was prepared well. This location (Bracebridge) worked very for me. Very glad for transportation.

Bracebridge - I liked the staff. I enjoyed the one on one care and I feel great. I enjoyed the food. The rooms were clean. Medical was wonderful to work with. If you needed anything there was always some to help. Check in and check out was great. I would tell anyone that needed help to contact this place.

Jessica and Peter are the best, I enjoyed my time here immensely. The staff were professional and courteous. A very comfortable atmosphere. I would most definitely recommend this location to anyone in need (BraceBridge) and feel that I have gathered valuable information as well as important life skills that will help me navigate life in a successful, happy manner.

Bracebridge - I loved the staff! They are so friendly and super helpful with anything you need! The cooks had vegetarian options for me and it was always very good! The place is beautiful and it was a hard decision to leave because of how comfortable I was here. I will miss it!

My stay at RCA Bracebridge has been both rewarding and frustrating at the same time. The staff and community were extremely great and the therapy received was awesome. I was a little concerned with the consistency of communication between staff. It seemed requests were not addressed in a timely manner.

Bracebridge - Overall the experience was good. Certain of the RSS were sleeping on the job, playing candy crush on facebook on their phones. However, they were helpful. The nursing staff were pleasant, helpful and concerned; Terry took out my stitches onsite - quite helpful! My main therapist and nursing therapist were awesome! My case manager was very helpful. Discharge was not organized well; I was not even in the system for discharge until I asked 16 hours before departure date. Food was below fair. Didn't see doctors despite my health issues. I would come back (hopefully will not have to!).

The stay was great with a lot of help from staff all around. My primary therapist was very helpful in not only helping me with my addiction, but with some personal problems that I was experiencing. Also Audrey, the nurse practitioner was extremely knowledgeable with all of my meds.

Extremely kind and supportive staff, warm welcoming atmosphere, everyone was very supportive of each other and I had a great counselor. If I had to recommend anyone to a rehab it would be here. This was my first treatment and I'm pretty positive it's going to be my last but if I ever had to seek help and treatment again it would be here.

Great RSS, long wait to see doctor or psych. Got put on list 4 days for psych and 3 days for doctor. Good, friendly staff. First and hopefully last experience but wouldn't have any shame coming back because I was here with people who did and know one was looked down upon.

I had a great experience here at your facility (Lighthouse). I didn't like so much my admission Rep, He showed a lot of arrogance and was not too much interested in what I had to say. Then I got the young lady. She was great.

My time at Bracebridge Hall was amazing the staff was very good and comforting. They helped me with my mental health needs and helped me uncover some things about my life that has been covered for so long. I have learned how to love myself and be compassionate with other and have empathy for them as well. Carrie my therapist was by far the most amazing person Ive ever met. Made me feel at home and did not force me to talk about anything I didnt want to. Lizzy, Jessica, Mike, Alvin, Ashley, Kelsey, Judy, Harriet and Lisa have been absolutely amazing in my growth here and as an individual. Most amazing people I have met in my life. Would recommend anyone seeking treatment to give yourself a break and go to BBH.

I was calling a bunch of rehabs and RCA answered. They were able to come and get me and no else would take me. Everyone from RCA was nice. The nurses and my counselor were great. The chef was amazing and the food was really good. The guy who brings people to the gym was very good as well. I learned a lot. I never talked about anything and that was one of my biggest problems. RCA helped me with a lot of tools to deal with it and share along the way. I only wish they had more nature walks or just walking outside. Other than that, I'm sober so far and if a friend who has the same issues needs to go somewhere, going to RCA can be the best idea.

I’ve been at the Recovery Centers of America three times but this last time was my worst experience. I loved RCA the first two times because it was a lot more personable. This last time around felt more corporate-ish. I feel like it was less about the patient and more of a job than how it used to be when people really cared. There was a lot of different faces in the building now so maybe that’s why. But my mindset wasn’t 100% either this time. I just came in to get the crap out of my system and roll. Nurse Kim, though, went above and beyond. A lot of people did but Kim got my number one vote this time. She remembered everything about me from the last couple of times and she was extremely caring. She’s awesome and she deserves more recognition.

I was greeted, cared for appropriately and was made comfortable at the Recovery Centers of America. Everybody there was positive and seemed to be sincere about their job. I have medical issues and I wasn’t there for any type of street drug. I was there for abusing my medication. I have experienced having postmortem withdrawals and I didn’t know what I was going through. I mentioned it to somebody and they jumped right on it and figured out what was going on, and they took care of that situation. I was really pleased.

It was decent. I enjoyed my 31 days here. It was decent. I'm ready to go home and start school again. I appreciate all of the staff that helped me find recovery and work towards a goal. Thank you Bracebridge. I will miss the chocolate milk and grilled cheese.

I stayed at Recovery Centers of America for 22 days and it was excellent compared to the center I stayed at before that was horrible. At Recovery Centers of America, everybody was well-informed and I liked the help that I got. The people were wonderful, very willing to help and they actually cared. They understood my problems and they made me feel a lot better. Their facility was beautiful too.

My sister's experience at Recovery Centers of America was a very needed experience and it has been positive. We were thrilled that when we did the intervention for her, she embraced the opportunity. Recovery Centers of America have a site that was geared toward the healthcare professional, nurse, first responder and she is a nurse. They’re also part of her insurance which is a big issue. But other than that, it is basically well-established and what I found online was impressive. I googled their online presentation and there was a gentleman who did a three-minute video. In terms of the overall program, their website is very well done.

My stay here was a very good experience. All of the employees are dedicated towards my recovery and treated me with respect!!! The building can be a bit confusing but it's beautiful comforting place. I am extremely glad I chose RCA for my recovery.

The staff was good and the facility was very nice. It was a great and comfortable experience. And the weekend experience was good 'cause we had down time to relax and have a break from busy week. Even though I didn't have a long stay here, the time I did stay was good and educational. The staff was good and helpful but the food does need improvement.

I loved the smaller patient ratio. More individualized intensive care. Compassion and availability of staff was great. Food very good. Lots of activities to do for recovery... rooms very comfortable. High quality of education and treatment form treatment team. Having a primary therapist as well as a family therapist exceeded my expectations. Family involvement here was critical to my recovery.

Overall, my experience was good. I truly had an amazing experience with my primary therapist, Carrie. She offered a lot of insight when we spoke. The RSS staff did not all follow the rules that should have been enforced. There seemed to be a lack of communication amongst the staff and their "higher-up". One RSS would enforce certain rules, whereas others did not. I did not appreciate the fact that so many of the RSS staff were blatantly on cell phones in front of patients and during groups. To me, this is a huge lack of professionalism.

My overall experience was very good! My Primary Counselor, Kathleen was excellent and helped me to sort through a lot. Ms. **, Ms. **, Dante, Ali, and Sue inspired me and gave me the tools I need to be successful in my recovery. I feel very strong as I head out of the protective bubble of RCA to transition into my alcohol-free life outside of these walls!!

Staying at Lighthouse was a great experience. All the staff, nursing, and all other employees were very accommodating. The staff was always supportive. I Enjoyed all groups and different activities throughout the day. This is definitely the nicest treatment center that I've been to.

It is definitely a good place for recovery and also all the staff here were great and very. The groups were great and got you prepared for when you leave here. They press the 12 steps and also to get a sponsor which is great. If I happen to run into somebody having issues with addiction I will tell them about this place.

The people at Recovery Centers of America were very nice and very professional. They took their time and the meetings were informative. Everybody asked the same questions but I understand they have to do that. Also, the place was beautiful and clean. There's a couple of people that would do something out of the ordinary and make it extra special just to make my stay better. There are five people that I wrote letters to. I did a daily class two years ago. I didn't like it all and I couldn't wait to get out of there. Compared to Recovery Centers of America, it was night and day. My experience had been very positive and encouraging. I was very happy and if I had to recommend a place to somebody, I would recommend that place.

I went to Recovery Centers four weeks ago. The first week of detox was the worst but it became easier after that. I wish I could’ve stayed into a 30-day program but they were disorganized and there were too many things out there. Their staff was good in helping out but nobody knew or had a clue what they were supposed to be doing. When I was there, everybody had bracelets on but I didn't. Also, I was looking for a medicine, not a narcotic, but they said, "You had the meds at 1:00 o'clock." but I never got it. I couldn’t argue with the girl when I was in rehab. That aside, the post-treatment helped me and I'd recommend Recovery Centers to a friend because it helps out by getting sober and anything is better than staying at home.

I had a good experience at Bracebridge Hall. The staff was polite and so was the community that I was surrounded by. I really enjoyed the food and the chefs. I did not have a great experience with my second roommate because I don't think the staff paired us together properly. As far as problems with the television to the room temp.

Very good experience overall, really helped me a lot, great staff, great focus on patients, good follow up, facility is top notch - I feel I will be successful at my recovery. Carry is an amazing therapist, I have learned many things and it really opened my mind.

Overall a good experience. I was a little disappointed in the process groups and the lack of consistency with the therapists that ran them. Heard that the other group that had the same therapist running them every day had more interactions that made them more effective. I honestly would get more out of the meetings that I had with Mike in our 9 a.m. meetings, he always showed care and compassion to what we were going through. In terms of my primary therapist, I found her very useless. Others that I talked to had the same issues with her. With coin out I never did see her speak about her patients where the other therapists had great things to say about theirs. The RSS staff was amazing all around. Always available to talk and always had great advice.

Bracebridge - My experience here was great. This was my first time in rehab and I didn't know what to expect but you guys went above and beyond my expectations. The staff was great, friendly and kind. I would recommend this place to anyone who needs helps.

Everybody at Recovery Centers of America went out of their way to make me comfortable. I started there on October 10 and the place was just phenomenal. They did their job, gave me the tools I needed to succeed in my recovery and all the staff members were very helpful and caring. Anytime I had an issue, whether minor or major, they went out of their way to make sure I was happy. The housekeepers were very courteous too and there was one girl from the cafeteria who bought blue cheese dressing for me with her own money when the cafeteria didn't have the dressing for over a week.

Bracebridge Hall was a great experience. I found a new way of life and freedom from my drug addiction. Everybody was extremely kind and loving and I wouldn't have wanted to go anywhere else. I'll forever be in debt to everyone there. My primary therapist Carrie was extremely helpful throughout the whole process and really showed me the sensitivity and love that any person needs through this process. Peter, Judy, Jess, Al, Liz and Amanda were extremely helpful RSS Staff throughout the entire process. Peter showed his dedication to the NA program and added a dimension of spirituality which heightened my awareness through this time.

It's not easy for an adult to admit they have a problem and need help, but the staff and facility was 5 star all the way. I look forward to my recovery, this was absolutely the best decision I've made in years. Thank you Bracebridge for the tools and respect for making my experience as pleasant as possible.

The staff was caring and tried to meet my needs as best they could with my recovery in consideration. The process groups were large at times which made it more difficult to speak and express myself during them. There seemed to be a lot of miscommunications between staff and how they relay the information between themselves and among the patients which at times caused a lot of confusion. I was also told I would have a family therapy session and a psych evaluation and did not receive either. I understand Brace Bridge Hall was understaffed and they did the best they could. My overall experience for being in a rehab for the first time was a good one and I feel I got majority of the treatment I needed.

The overall experience was generally good. The facility is very well kept and is a beautiful campus. The fitness center is well equipped and there are a lot of opportunities for resident activities outside of just attending groups. There are many staff who seem to have the well being of the staff at the forefront of their minds at all times. On the other hand there are some staff that do not seem to have the proper sensitivity training for people going through the process of learning how to handle life after addiction. There is a deep need for reassessment of rule enforcement and how to properly discipline people. For people who come in suffering from deep shame, public shaming is not the best way to handle most situations.

I'm thankful to all the staff for helping me get sober. The RSS Staff that worked during the week was great. My counselor Dave was extremely helpful. He went above and beyond to make me feel comfortable during my stay. The nurses were always did what was need to make me comfortable. I would definitely recommend RCA.

Mays Landing NJ Center has the most amazing staff and the nursing is especially helpful in all areas of the recovery process. The food and extracurricular activities are just as amazing. They go above and beyond to make you feel comfortable at all costs.

I'm quite satisfied with my time at Bracebridge. The counselors, and staff are solid across the board. For the most everyone is friendly and available whenever you need assistance. I understand it is a relatively new operation and going through some growing pains so there are occasional lapses in communication but nothing all that disruptive. The facility is quite beautiful albeit in a remote location so you can feel kind of trapped. It would have been nice to get offsite into civilization although I do believe they have occasional trips for outside meetings and to a salon if you are willing to pay for it. The food is ok, it would have been nice to have more options available other than scheduled meal times. Overall, ok place but room for improvement.

I can not say enough about RCA. The entire Staff has been a blessing to me and my family. They truly saved my life. I came in broken and left whole with a toolbox full of tools and knowledge. You won't regret choosing RCA to help you recover from addiction. Thank you RCA.

The place was nice and clean staff was pretty respectful and down to earth. I learned a lot since I've been here and would recommend to anyone who is strung out off ** or boofing ** in the anus. I was tweaking out for a while.

The experience I had was very pleasant. All staff was respectful and very understanding of my needs. My primary therapist was very helpful and was willing to see me more frequently per my request. The busy schedule was very helpful in bringing patients together and keeping me focused on why I was here. I am very grateful for all the help I have received here.

Found out a lot of interesting things about myself and my addiction. My primary therapist, Carrie is definitely an asset to your staff. Also my two family counselors Chris and Courtney have been essential to my family getting a better understanding of what was going on with my life and how to cope with my actions. Also, all the RSS staff was excellent. They have an essential role in making sure your stay is as comfortable and runs as smooth as possible. Although this my first stay in Recovery I couldn't imagine a better experience. 12 step recovery has opened my eyes to a new life. Paul in wellness is essential to my recovery. Peter, Adam, Kelsey, Ed, Jodi and Rob are all excellent staff and group facilitators. Hats off to all the staff top to bottom.

I really enjoyed my experience here. This is my first experience in treatment. The staff were wonderful, as was the community. I felt at home and was very happy with the care I received. I do wish there had been fewer filler groups and more focus on the 12 Step literature (in depth).

Staff was excellent and accommodating. Just upset RSS has to do rounds so much at night. Didn't sleep well. My therapist was excellent and very helpful. I have learned so much and can't wait to apply to my life. Jess (RSS) was amazing and so was Paul the trainer. Nursing was very helpful and understanding. Entire staff was extremely nice and catered to our needs. Food was excellent although some food staff members weren't always pleasant.

Wasn't sure what to expect. Nothing to compare to. Have never been in recovery facility before. Nice looking facility, fairly new and still working out some of the systems. If I needed the services again I'd come back.

While staying at this location, I had a great time. I was able to get in touch with things I didnt know; however, there are some flaws in the program. While I am a diabetic and I carb count, the medical staff would not allow me to carb count. It took a week and a half to allow the change. Then some of the staff that does the wake up come storming in like the police.

This will be my third time at RCA. I have been to the Danvers location, as well as lighthouse and then I was transferred to BBH. Out of all the locations, this was the first location that actually had the corporate staff asking us of our community concerns and needs. I really appreciate the staff as well. Jess was awesome as well as Amanda, Adam, Mike, Rob, Harriet and everyone else. I appreciate all the help and support I have received while spending my time here at BBH. THANK YOU ALL!!!

My stay at RCA has been an amazing experience. When I first walked into the building I felt such a warm welcome. The nurses on staff have been so empathetic and caring. The RSS workers are amazing. I have not met one RSS worker that hasn't been so easy to talk to and just all around kind and caring people. Everyone that works here has been nothing but amazing to me including the patients. The property is absolutely beautiful. The landscape is peaceful and very therapeutic. The rooms are spacious, clean and comfortable. All around I have had an amazing experience and would recommend this place to anyone that needs the help of recovery.

RCA was the first rehab I have ever been to. I had a hard time admitting my addiction and spent years running from my problem until I finally had to admit I was a addict. Once I was finally ready to find a rehab and go away I was scared the process would be long and painful. RCA made the intake and detox process comfortable and easy. Going to rehab was probably the best thing to ever happen to me and I'm glad I chose Recovery Centers of America.

I was so pleased with this time here. I would say this is a 10 and everybody so nice and very helpful. I am coming back after I get home and handle my business. I do want to say this is the most cleanest, best prescribe place I ever been. That's the truth honest.

Had a very good experience here... The staff was very helpful for the most part. Probably my two favorite people that helped me the most was Sue and Megan. But honestly everybody was fine here. The food was really good. My therapist was cool and I really related to him a lot.

The Recovery Centers of America facility is great and the staff is awesome. They make sure every client is taken care of. I would gladly recommend to anyone needing treatment. The rooms are nice and comfortable and very clean. I learned a lot during my stay here and hope to come back for alumni.

When I first came to Lighthouse I didn't know what to expect. I walk in expecting to detox and be on my way. Instead not only did I detox but this program allow me to learn a lot about myself. It taught me that real men do cry. Real men talk about how they feel. Real men don't hold grudges. I came in as a 29 year old boy and left as a 29 year old man. I like to thank my counsel and the RSS Jobe. Special thanks to Lighthouse for changing the way I look at things.

Overall my experience was satisfactory. I was exposed to new therapeutic approaches to addiction as well as the 12 step process. Although not my first attempt at rehab, I have never been taught the 12 steps like I was here with Chris **. Such a great opportunity. Also I enjoyed being afforded the opportunity to attend the gym as well as Yoga, Reike, and other alternative approaches to addiction. The staff made me feel comfortable and welcomed me from day one. Medical staff was excellent. Food service staff was incredible. The RSS' were also welcoming, warm, and full of knowledge. Even the housekeeping staff went well above and beyond to ensure the room was clean and stocked (especially Melissa.)

It was ok. I didn't like that nursing forgot to medicate me for two days which pushed my time back. I also didn't like how I made it clear I was only doing detox and was pushed every day for more time and thus ended up doing 10 days. Other than that it was great.

Issues: Nursing is not on the same page. I requested to see the doctor on 10/23/2017 with the RN on duty on the residential side, she never put it in and I didn't get seen until Friday 10/28/2017. Ali is a great speaker, however I believe he has a problem with anyone who isn't a ** male. Ray and Martin on the weekend night shift are completely on point and both very reasonable. Ms. G. and Ms. K. and Mike are absolutely the best and lastly, I would like to say that as my counselor, Taj is a gem. She is very helpful to all of her patients as well as compassionate. I feel that I will be okay upon departure from RCA because of the staff and I would highly recommend this facility to anyone who is in need of help.