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Fruitful Yield Reviews

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About Fruitful Yield

Fruitful Yield is your online health shop. When it comes to living a healthy life and finding products that will help you reach your wellness goals, Fruitful Yield is the place to go. We offer a wide variety of products, from aromatherapy and cleansings, to teas and coffees. No matter what your wellness goals are, you can rest assured that at Fruitful Yield you will be able to obtain products that will assist you in your journey towards happy wellness. Contact us today!

Visit www.fruitfulyield.com

Fruitful Yield Reviews

Over 10k reviews since 2011

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    Page 68 Reviews 9830 - 9980
    Verified purchase
    Price

    Reviewed Dec. 22, 2016

    Have only order the Spiru-Tein packets, but have been very satisfied with the price and timeliness of delivery. They make the best smoothies when blended with low fat yogurt and fruit. Will continue to use LuckyVitamin in the future and highly recommend, Will try other products in the future.

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    Verified purchase

    Reviewed Dec. 22, 2016

    I really dislike shopping in general, whether it's online or at a store. But whenever I log into LuckyVitamin to do my shopping, I get excited! I love seeing how much I'm saving by shopping here, how well organized everything is in order to find the product I'm looking for and the general look of the site. So clean, modern and straightforward. Thank you for making shopping such a great experience for me! :)

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    Verified purchase
    Punctuality & SpeedEase of Use

    Reviewed Dec. 22, 2016

    ** order - I tried looking for other providers of this supplement that shipped to NZ but was unable to find. Your site was straightforward and easy to use. Simple and fast, also liked that my order was put into NZ dollars. Thanks!

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    Verified purchase
    Customer ServicePrice

    Reviewed Dec. 22, 2016

    LuckyVitamin is one of the best health food stores I have ever shopped from. The items are of a high quality, for a very reasonable price, with great savings. I absolutely enjoy doing my shopping for organic items from this site. And customer service have also been a wonderful experience as well. I will definitely continue to do my shopping from LuckyVitamin!

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    Verified purchase
    PriceOnline & App

    Reviewed Dec. 22, 2016

    Everything was easy to find and not overpriced. Please make sure that anything you label as vegan does not have any form of beeswax. Beeswax is not vegan. I ordered some vegan lip balms last time and was sad to see that two of them contained beeswax, even though it says they are vegan on the website.

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    Verified purchase

    Reviewed Dec. 22, 2016

    My favorite lip balm disappeared from the shelf. Other brands actually DRY out my lips. It is SO much easier to shop (while drinking my coffee) @ LuckyVitamin than running around trying to find a health food store with Dr. Bronner's Organic Lip Balm.

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    Verified purchase
    Online & AppEase of Use

    Reviewed Dec. 22, 2016

    I have been ordering from LuckyVitamin for years now and have always been happy with their quality service. Items arrive in good shape and in a timely manner. I have never had any problems ordering and their website is really easy to navigate.

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    Verified purchase
    Staff

    Reviewed Dec. 22, 2016

    Originally the item was stock out and I got the information once the item is back in stock. So using that information, ordered my requirement again. Thanks for the good service. Keep it up. Will recommend to others as well.

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    Verified purchase
    Price

    Reviewed Dec. 22, 2016

    Thanks for offering such a great selection of products and good prices. I especially like that each product has a %savings amount indicated, lots of pertinent information, and FAQs. Saves time researching for info on the products on other sites.

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    Verified purchase
    Sales & Marketing

    Reviewed Dec. 22, 2016

    Although I continued with my order, your advertisement at top of webpage says "$5 off for NEW customers." I put in the code & it was refused, this was disappointing. If the advertising is there, as an incentive to become a member, the system should recognize a NEW login & apply discount.

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    Fruitful Yield
    Response from Fruitful Yield

    Sorry for this inconvenience! I have reviewed your information and see you should have been able to receive the $5 new customer discount. I will issue a refund of $5 today. Please let us know if you have any additional questions!

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 21, 2016

    It's really hard to get it in Australia and I love it! Keep up the great work guys. I've had an excellent experience ordering with you. Your online chat help has been fabulous too, I have previously made a mistake when ordering and they assisted me to rectify this mistake and ensure that I received my order. Will definitely be continuing to order from you guys in future. Many thanks!

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    Verified purchase
    Punctuality & Speed

    Reviewed Dec. 21, 2016

    Ordering was very easy - I appreciate your note when an item is back-ordered and not available. I also appreciate the speed at which the order is delivered. Thank you. That's it - so Merry Christmas and a very Happy New Year.

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    Verified purchase

    Reviewed Dec. 21, 2016

    Glad to find buy one get one free with ** product and trying out a calcium and magnesium product which I find reasonable for the amount I will be receiving. I have been using the ** 100 mg. for 1 1/2 years without any problems but needed to supplement with calcium and magnesium.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 21, 2016

    I had to submit two Feedback tickets regarding Rewards Points that I am not receiving whenever I pay through PayPal. My last order (October 2016 over 45 days ago) would've enabled me to receive enough points to qualify for a discount on today's order, but because of the glitch in your system, I did not receive those points. The customer service representative I spoke with was very kind, but she did not offer to apply the points to today's order, which exceeded $100.00. I am not happy with this experience.

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    Factual basis uncertain
    Verified purchase

    Reviewed Dec. 21, 2016

    Easy as it ever was. Ordering is easy, finding product is easy, checking out is easy. Just placed the order but assume it will be packed and shipped like it always is. Wrapped up so tight it could survive a hurricane or rough UPS/Post office handling.

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    Verified purchase
    Punctuality & Speed

    Reviewed Dec. 21, 2016

    The placing of the order is very simple, the order delivered so quickly I was so thrilled. They know the meaning of customer care and what it takes to bring them back with friends also, thank you for the best online service!!!!

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    Verified purchase
    Punctuality & Speed

    Reviewed Dec. 21, 2016

    Packaging and shipping: Most of the time, boxes arrive damaged, which tells me that they are handled poorly. The packaging inside of the box desires to be much better. Items are poorly protected from being broken, dented, leaked, etc. Products purchased: some of the items don't have a safety seal, which I find bothersome. This probably should be addressed to the manufacturers of those products.

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    Verified purchase
    Price

    Reviewed Dec. 20, 2016

    This is my second order in 2 days. I have not received the first one yet, so I don't know about delivery yet. However, the product availability and prices are great so far. I usually shop online with another company but the product I was looking for was unavailable for a long time and I needed it. I came across your company in an online search looking for that product. Lucky for me!

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    Verified purchase

    Reviewed Dec. 20, 2016

    Unhappy about not being able to use Safari now. I used chat and was told your website now works best with Chrome. I tried it and got all kinds of weird stuff popping up so will not use it. I was finally able to make an order using Firefox but I do not like to use it either. I may eventually just quit ordering from Lucky. Sorry, I have been a long time customer.

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    Fruitful Yield
    Response from Fruitful Yield

    Sorry for any inconvenience! Our site is compatible with all browsers and you should not be having any issues with Safari. Can you please send us an email describing the issues you are experiencing? Please provide as much detail as possible so we can look into a resolution!

    Verified purchase
    PricePunctuality & Speed

    Reviewed Dec. 20, 2016

    Good, fast, inviting site. It's a shame though that the shipping cost is nearly as big as the product cost. Anyway I will probably visit your site again as I'm becoming a health nut in my older age due to I like wine, red in particular and you have to stay healthy in order to use as a complement to your food on a daily basis.

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    Verified purchase

    Reviewed Dec. 20, 2016

    It is good to see the Quick Re-Order List. However, I would like to see it more easily accessed rather than through the View Shopping Cart. It should be right upfront with a checklist that can be quickly completed with fill-in for amounts. I dislike searching for it.

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    Verified purchase

    Reviewed Dec. 20, 2016

    I was very pleased with the ease and thoroughness of navigating through the website. Everything was easy to find, with many options and also included comparisons, which was very helpful. I wasn't able to find some items I wanted but the main items I use were available.

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    Verified purchase
    PriceOnline & AppEase of Use

    Reviewed Dec. 20, 2016

    Website is easy to use. Prices are great and usually beats any other website! Free shipping on orders above a certain amount. I've used Lucky before and every experience is as good as the first one! I will definitely refer my friends to this website!

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    Verified purchase
    PricePunctuality & SpeedEase of Use

    Reviewed Dec. 19, 2016

    The website was easy to navigate and I was able to locate and purchase the desired items very quickly. I buy from Lucky Vitamin often and will continue to do so. Their service and prices are virtually unbeatable anywhere else and the items always arrive in less time than I expect!

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    Verified purchase
    Price

    Reviewed Dec. 19, 2016

    I just placed my second order with Luckyvitamin.com. Their selection and prices are the best I've seen on the items I need. Check them out for all-natural home and body products that may be cost prohibitive elsewhere. I've seen some of my favorite brands at nearly 50% off.

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    Verified purchase
    Ease of UseProcess

    Reviewed Dec. 19, 2016

    I seldom opt to give feedback. However, this was a painless process. This site was easy to use. I found what I wanted using the search option. Was given adequate selections and most importantly, was able to use Paypal to check out efficiently. Thank you.

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    Customer Service

    Reviewed Dec. 19, 2016

    Disappointed: A good place to get certain products I was looking for, but I was disappointed by the occurrence of many difficulties and will probably not renew. Problem with credit card on website; garbled order by phone; ineffective order correction; misunderstandings in email correspondence; and now I had an order order ship in the absence of a product.

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    Fruitful Yield
    Response from Fruitful Yield

    Sorry for this inconvenience! I can assure you this is not a typical experience when ordering from LuckyVitamin. Please send us an email and refer to your Consumer Affairs review so we can help identify any existing issues you may be experiencing.

    Verified purchase
    Price

    Reviewed Dec. 19, 2016

    LuckyVitamin's inventory is on par with most health conscious chain stores but, on average, their prices are better than any of the stores I've been to. Take for example, I was at "Comidas Sanas" yesterday (12/18/2016) and their sale price on the soap I buy was still over $1.00 more than LuckyVitamin's sale price. As long as that price disparity continues to exist, I'll continue to be a customer.

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    Verified purchase

    Reviewed Dec. 19, 2016

    This is my first order. I'm hoping my items come soon and packaged well. I'm leery about ordering supplements online because of a negative experience before due to the shipment being damaged and left outside by shipping carrier in the hot sun. I'm glad you honored free shipping on top of my 10% discount. It helped me in my purchase decision.

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    Verified purchase
    Customer Service

    Reviewed Dec. 19, 2016

    I expected to get my 10% new customer discount and I did not. Hoping to hear back from customer service. Maybe I will hear from you tomorrow. The website has lots of products and I hope to visit again. Thank you for your service.

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    Verified purchase
    Price

    Reviewed Dec. 19, 2016

    GREAT to work with and order with LuckyVitamin. Always have had a good buying experience. Will order from them again. Good prices, too, better than most other online sites. Compared and saw other prices and this site was the best.

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    Verified purchase
    Punctuality & Speed

    Reviewed Dec. 19, 2016

    Great! Site easy to search through – quick checkout! The first order came through quickly and that's the reason I decided to order from your site again. I am glad I ran across your site because you are saving me a lot of money! I don't know what else to say!

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    Verified purchase
    PriceEase of Use

    Reviewed Dec. 18, 2016

    Your site is easy to navigate and very competitive price wise. I appreciate the variety of products and manufactures you represent. I like being able to compare and the free shipping over $49. It was a nice surprise to receive a free gift when I went over a certain price point.

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    Verified purchase
    PriceEase of Use

    Reviewed Dec. 18, 2016

    You had exactly what I needed - organic grape juice at a great price for my sister that's going through a terrible allergic experience to Welch's grape juice from Walmart. Great shipping rate, easy to navigate website, couldn't be happier with my order!

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    Verified purchase

    Reviewed Dec. 18, 2016

    My visit went well online just forgot to put my code for first time buyer to receive discount but every went well. I enjoyed shopping looking for supplements. I went to the island of Dominica and was introduce to the moringa seed. In process of growing myself a tree.

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    Verified purchase

    Reviewed Dec. 18, 2016

    I was in search for Pine Mrs. Meyer's products. I stumbled upon your site and decided to take a risk and order. I was SHOCKED to see my order arrive within 2 days. It wasn't hard to order enough to earn the free shipping, and the process couldn't have been smoother. The order listed above is now my second order I've placed with LuckyVitamin within about a week! I would highly recommend.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Dec. 18, 2016

    I have been ordering vitamins from LuckyVitamin for quite a while now and find it a very pleasant experience. You usually have everything I need in stock and at a decent price. I like getting your newsletters to get new information and learn about new items I may not have known. I once had a problem with a product and the situation was rectified quickly and pleasantly. I will continue to use LuckyVitamin and recommend you to others.

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    Verified purchase

    Reviewed Dec. 18, 2016

    Hi, for shipping to Canada, it would be very appreciated if you can ship with USPS rather than DHL. With USPS, we can pick up our package directly in our postal box or at the postal office. With DHL, we must go the DHL office if we are not at home when they deliver. Thanks!

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    Verified purchase

    Reviewed Dec. 18, 2016

    I have had a great experience ordering from Lucky Vitamins. I order ** and Cod Liver Oil. These products are not sold at my local vitamin store so it is great that you carry them. My order is always delivered perfectly and I love the free shipping! Keep up the great work!

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    Verified purchase

    Reviewed Dec. 18, 2016

    I make my order based on the offer on the subject which offers two free items. I had added the two items into my order but one of the free items is now missing from my purchase. Not sure what happen. Do you have any idea?

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    Verified purchase
    Price

    Reviewed Dec. 17, 2016

    The cart keep dropping my items and the product page kept jumping around. Also, the prices seem to go up 5% each time I order, I will need to find another source at this rate. Your shipping times are too long, Takes too long from order date to the shipping date.

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    Fruitful Yield
    Response from Fruitful Yield

    Hello Rufus,

    Sorry for these inconveniences! We will be reaching out to you to help find a resolution to all 3 of these issues. We appreciate you taking the time to provide this feedback so we can prevent you or any other customer from experiencing the same issues.

    Verified purchase

    Reviewed Dec. 17, 2016

    The only problem I have is that all items I order are to be left at my front door and not on top of our mailbox which is across the street from our house where it can be stolen. I always request that for that very reason, for security reasons all items that I order are to be left at our front door.

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    Verified purchase
    Price

    Reviewed Dec. 17, 2016

    This was my first experience ordering from your website. It was easy, clear and relatively fast. Products were clearly indicated with price and shipping was good. I will order again when I need products. Thank you.

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    Verified purchase
    Price

    Reviewed Dec. 17, 2016

    Easy to shop Name Brand Vitamins products and compare pricing. Simply type in the Brand Name you are interested in the Search Bar. All of the choices are readily available in each bottle according the strength of each capsule or tablet. Great Website!!!

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    Verified purchase
    Customer ServicePrice

    Reviewed Dec. 17, 2016

    I love Lucky Vitamin. I recommend it to all my friends & family. I let them know these are the best prices & excellent customer service. I was able to use a coupon for additional discount. The products are of the highest quality.

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    Verified purchase
    Price

    Reviewed Dec. 17, 2016

    I've mentioned it before and I will say it again. Your company is doing everything right. Don't change a thing! I love your brand limits to only natural things. Amazing prices (90% of the time, you have the best prices on all products!). Free shipping option. Rewards. Etc. DON'T CHANGE ANYTHING! :)

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Dec. 17, 2016

    I have ordered merchandise from you for several years. I have always received it on time, never had a problem and have been very well satisfied with your customer service. Will continue to order from you. Happy Holidays to you all.

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    Verified purchase

    Reviewed Dec. 17, 2016

    Looking for **, you do not carry this product. I can find it locally, but prefer to order all items together, online. I have found that it works great for me. My husband takes the 3 mg dose and it works great for him.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Dec. 16, 2016

    No complaints. I ordered 24 boxes of Yogi tea. This is my 9th order for this product in this quantity. I've been happy with the online ordering and the prompt delivery. The only thing I would suggest is to shave a few more cents off the price for bulk orders - to stay competitive. I have found the same tea on grocery store shelves for 5 cents less than Lucky. Thanks.

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    Verified purchase
    Customer ServiceStaffReliability

    Reviewed Dec. 16, 2016

    I have had an auto-ship order in-place for over a year. Prior to establishing the auto-ship, I ordered the same, plus other items on a regular basis. After ordering regularly for more than a year, it suddenly became unreliable to order my multi-vitamin. It was always back ordered. So, in order to help LuckyVitamin better regulate their inventory, I established the auto-ship. That made no difference. When my auto-ship was due, the multi-vitamin still went on back order & it sometimes took an additional 2-3 months to receive my full order. Now, your system lost my auto-ship order all-together!!! You're right, I'm very unhappy.

    I received an email from your system about a month ago that my auto-ship was about to ship and offered the opportunity to make changes. I made no changes, and my shipment never arrived. I went into my account at your website, & could find no record of my auto-ship order. I called your customer service department, repeatedly over a period of 3 days, & finally today, a kind & intelligent gentleman, recognized the problem & helped me reestablish my auto-ship order. But, guess what! You are still back ordered on my multi-vitamin. You're right. I'm not happy & although I placed the order, I am looking elsewhere for better service. Shame, I used to recommend your company, but no more. At least you have one very good guy working in customer service; wish I had gotten his name!

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    Verified purchase
    Price

    Reviewed Dec. 16, 2016

    Not too long ago I needed to return 2 items I did not mean to order. The return was very easy and no reason was required. I opened one of the items when I received it and this was not a problem at all. I have made 2 other orders since then and have no issues with any items. The selection on the products Lucky carries is awesome. I will continue to order when I run out of the items I use. I also like the free shipping when you spend over 49.00. Not only do I compare prices on what I need with other sites but I always find a better price with LuckyVitamin.

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    Verified purchase

    Reviewed Dec. 16, 2016

    Great user interface. I found what I was looking for very easily, took advantage of an incredible sale, and was very satisfied with the ease of shopping at LuckyVitamin Corp. I will definitely recommend this site to my friends, and will return myself.

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    Verified purchase
    Staff

    Reviewed Dec. 16, 2016

    I was having trouble for 3 days placing an order. When choosing PayPal for payment method, the circle just kept spinning, not processing at all and when I tried regular check out, the same thing happened. I spoke with 3 reps who did not help with this at all.

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    Fruitful Yield
    Response from Fruitful Yield

    Hello,

    Sorry for this trouble! We will be reaching out for more information shortly so we can help find a speedy resolution!

    Factual basis uncertain
    Verified purchase

    Reviewed Dec. 16, 2016

    I often buy some products for my health and my Beauty. And I feel very good. This is so important for my age and for my menopause symptoms. This products really helps for the hot flashes. The collagen is so important for the menopause process.

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    Verified purchase
    Sales & Marketing

    Reviewed Dec. 16, 2016

    I do hope the back order items will be shipped out ASAP. Bit confusing though with the promotions. I saw somewhere on website that order above USD 25 would be shipped 2 days to arrive by Dec 20, but during checkout (order amount was over $130) but only shipping option was 1-6 days. This month LuckyVitamin beats Vitacost and amazon!!

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    Verified purchase
    Customer Service

    Reviewed Dec. 16, 2016

    I love your website. Your customer service and all your selection. It's great. Yikes, I can't believe I am speechless. That just doesn't happen. I have recommended your website to friends and family and will continue to do so whenever I get a chance. Keep up the good work.

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    Verified purchase
    Sales & Marketing

    Reviewed Dec. 15, 2016

    I had ordered through Amazon and received a 10% discount coupon. I tried to apply to my order but it didn't work. I also assumed shipping was free, but only in the US. I assume the coupon is only good in the US also!

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    Factual basis uncertain
    Verified purchase
    Online & App

    Reviewed Dec. 15, 2016

    The website is great and the buying experience is fine... Fluid... I wish the free shipping was faster. :-) Otherwise, my experience interacting with the site has been good, enjoyable and conducive to me returning for future purchases. :-)

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    Verified purchase

    Reviewed Dec. 15, 2016

    I trust LuckyVitamin to provide quality products at low prices and they haven't let me down yet! I have bought supplements to lower my husband's blood pressure and other supplements for general health. The golden milk is something that I had not seen on other supplement websites.

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    Verified purchase
    Ease of Use

    Reviewed Dec. 15, 2016

    Pleased with clarity and ease of use of site but did not understand why I only received about 5% discount when it said 10%. Possibly I have not read the conditions properly but I will continue to look at your site as the product range appears to be good.

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    Verified purchase
    Staff

    Reviewed Dec. 15, 2016

    Lucky Vitamin Company is excellent as their products. I have been ordering the ** for the past three years and have been very satisfied. Keep up the excellent service. I highly recommend this company and its products. This is one company that I can depend upon.

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    Verified purchase
    PriceOnline & App

    Reviewed Dec. 15, 2016

    Ordering at LuckyVitamin is relatively easy though I feel like the website is a bit slow... Sometimes catching up with itself. I do appreciate how many items you offer. Choices are great and the prices are very good. I will continue to shop here.

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    Verified purchase
    Customer ServiceSales & MarketingPrice

    Reviewed Dec. 15, 2016

    While I LOVE to shop here, I really dislike all the follow up emails I receive - have tried to unsubscribe, but had to mark as spam. Thank you for the fair prices, GREAT free shipping offers, and timely shipping. Will always shop here first!

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Dec. 15, 2016

    I have been ordering from you for over five years and I could not be happier with the prices and how quick I get it. I tell everyone to order from you. I do home health care so I meet a lot of people.

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    Verified purchase
    PriceStaff

    Reviewed Dec. 15, 2016

    I find everything I looking for with free shipping and good prices. I really like it and I will recommended to anyone, I don't have to be in different places to get what I want, this is my second time I order here and I will continue to do it. Thank you for a good services.

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    Verified purchase
    Sales & Marketing

    Reviewed Dec. 15, 2016

    When I was placing my order after putting 13 items in my cart totaling over $100, I thought I would get free 2-day shipping like the website stated. It is VERY misleading, as none of my items qualified. Looks like a bait and switch, very bad.

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    Factual basis uncertain
    Verified purchase
    Price

    Reviewed Dec. 15, 2016

    Lucky Vitamin offers an abundance of products and they have lower prices. The orders ship rapidly. Online ordering is very easy. I have never had a problem with any products, orders, or deliveries and I have been a customer for several years.

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    Verified purchase
    Punctuality & SpeedProcess

    Reviewed Dec. 15, 2016

    It is so easy re-ordering. I just went back to a previous order, clicked on the items I wanted, clicked update and I was done. You have so many good products that I order from here often. Thanks for a quick process! The more organic and cruelty free products you get, the happier I'll be.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Dec. 14, 2016

    I have ordered several times through LuckyVitamin, I have never been disappointed in the quality or the promptness of their deliveries. Their prices are excellent and I have recommended them to several people. I do have one item on back order through them, but I don't expect any problems with that.

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    Verified purchase

    Reviewed Dec. 14, 2016

    It is frustrating when the address options are so limited. I live in Poynton (village) Stockport (nearest town) Cheshire (County) U.K. or Great Britain. The only option was Poynton as the City, and Cheshire East as the region. Cheshire East is the County Council local Government region, not the address. Cheshire is all that is needed, especially as Cheshire East are despised as a local Government.

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    Factual basis uncertain
    Verified purchase

    Reviewed Dec. 14, 2016

    I love that you are able to provide such a great reasonably priced site for organic/natural living. The only thing that I would change would be shipping. If you could do free shipping without having to purchase a large amount, I would honestly order more. I do understand though, and I thank you for such a website.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Dec. 14, 2016

    Bought it years ago, but now it's the second time, and I got a gift. It's fast, simple, but above all they have a lot of variety of products. And the prices are very good. I am very happy and I will continue to buy. I advise my friends to sign up to LuckyVitamin.

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    Verified purchase
    Price

    Reviewed Dec. 14, 2016

    I usually order these two products from Amazon. This time I decided to check eBay and found a link to your website. Prices for both products from LuckyVitamin are better than the cost for the same products from Amazon. Payment through PayPal was easy and seamless. I await my shipment and would definitely recommend to friends if satisfied with overall experience upon receipt of my order. Also looking forward to Rewards. Thank you!

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    Verified purchase

    Reviewed Dec. 14, 2016

    On this particular order I experienced website problems during check out. This has happened before. The screen just starts flashing and the page won't load. I have to close and reopen the site to continue. Other issue: I order frequently from your site and I am finding that after I place my order, an item that was listed as "in stock" when I ordered it, suddenly becomes on back order when I get my confirmation. When it is something I really needed this is annoying. Just thought I would mention it.

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    Factual basis uncertain
    Verified purchase
    Sales & MarketingEase of Use

    Reviewed Dec. 14, 2016

    I use 2 online sites to order food for my family who have a range of dietary needs. LuckyVitamin is easy to use, and often have sales that rival my local coop. I appreciate the fast shipping and the fact you accept PayPal is an added benefit! Thank you.

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    Verified purchase
    Online & AppEase of Use

    Reviewed Dec. 13, 2016

    I appreciate that my back orders do not get canceled. They have all eventually been filled. Choline Cocktail from Twin Labs has been hard to get, yet Lucky has always come through! Please keep the flow of my favorite product. The site is also very easy to use.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 13, 2016

    Thank you LuckyVitamin for your excellent service! Kiera was my customer service representative today and she was awesome. Your service is awesome. Thank you for your site. I always tell all my friends where I get the best products and the best service.

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    Verified purchase
    Price

    Reviewed Dec. 13, 2016

    I accidentally found this website while struggling and looking for eye creams... I found it all here and the transaction went really smooth. I loved the prices. When I receive my first order and if everything is good - I will sure be a loyal customer.

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    Verified purchase

    Reviewed Dec. 13, 2016

    Happy that you carry a product I love, the Aubrey Men's Shaving Cream, City Rhythms. I know it is on back order, and I hope that the products which are available for shipment are received in a timely manner. Hope to get it in a week.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Dec. 13, 2016

    It is always my absolute pleasure to visit your website from time to time. Prices are good. Delivery is always timely. I buy large amounts of the items I need, some I use to make gifts. Hoping this latter experience will be pleasant given the holiday season. Thanks and I am looking forward to receiving my items ASAP.

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    Verified purchase

    Reviewed Dec. 13, 2016

    Love LuckyVitamin... I'm so glad I found your website so many years ago. The ease of ordering, all I have to do is type in a word and so many different things appear for me to choose from. Never had any issue with any of my orders. Will continue to be a member and pass along the word about LuckyVitamin. Happy Holidays to everyone at LuckyVitamin!

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    Verified purchase

    Reviewed Dec. 13, 2016

    I want to say that it has been two months and I have not got my order from Lucky Vitamin as promised. Also I made the payment of Rs. 2369/-. My order number is **. This is defaming the company and soiling its reputation. I will never make an order from Lucky Vitamin in again. Also, I will ask my friends and relatives to not make an order from Lucky Vitamin.

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    Factual basis uncertain
    Verified purchase
    Price

    Reviewed Dec. 13, 2016

    LuckyVitamin offers satisfactory prices with a large selection of trusted brands. When I search the internet, I almost always come back to Lucky for our supplements. Their prices and quality products make them a leader in online supplement shopping.

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    Verified purchase
    Price

    Reviewed Dec. 13, 2016

    Prices were good but didn't like having to constantly compare to see what the better choice was as it was time-consuming to click on ingredients picture for each product. The process of placing the order was quite easy and proceeded without any hitches.

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    Verified purchase

    Reviewed Dec. 12, 2016

    I still love you and your products, in fact I would go as far as to say that you are my favorite online or offline resource for supplements. The reason for my 4 star rating as opposed to my usual 5 star rating is that I went through ordering on the "Bounce Back" offer for a $10 gift Certificate for my next order of $75 or more, and there was no mention of it on any pages or my invoice. I just felt a bit puzzled. I know from past experience that all I would need to do if I were not to receive it, would be call your Customer care department and you would fix it, so at no point was I concerned.

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    Verified purchase
    PriceEase of Use

    Reviewed Dec. 12, 2016

    Easy to navigate and checkout. I will probably return to check out other things I might need or want. Our prices seem to be competitive as well --- I will come back the next time I need to check something out. Thank you.

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    Verified purchase

    Reviewed Dec. 12, 2016

    I do love LuckyVitamin.com! Today I placed an order w/ no problems but several times on different days last week part way through shopping, my cart would empty itself & I would need to begin all over again. Almost gave up! Frustrating. :/

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    Verified purchase
    Online & AppEase of Use

    Reviewed Dec. 12, 2016

    Great first experience with your company ordering online. Wish I found you earlier. Can't wait to get my order. Your website is easy to use with great search criteria making it easy to narrow things down. Having the shipping option to include duty and taxes is a great option.

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    Verified purchase

    Reviewed Dec. 12, 2016

    You asked for comments on how you are doing. Since this is my first, or maybe my second order, I am not sure. I will let you know once I receive my products. I like the website and it is user-friendly. If I have any problems, I will let you know.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 12, 2016

    It is easy to order, with the client # and info already plugged in. I do have concerns about security so would appreciate getting more reassurance of the measures your company takes/maintains to protect credit cards and clients online. I am happy with the delivery and prices. Customer service people not as friendly as I'd enjoy; they are okay, just not as warm as other employees I've ordered from.

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    Verified purchase

    Reviewed Dec. 12, 2016

    Easy to order and update. I use this supplement because my doctor recommended it for my immune system and thyroid. It gives me lots of energy. So it's easy to order from this company. Since I moved from Michigan it's the easiest way for me to receive this.

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    Verified purchase
    Price

    Reviewed Dec. 12, 2016

    Do not add junk to my order, whether it's free or not. That's just a waste of money and product that I will have to throw away. Also, I don't order your dried fruit because your prices are extraordinarily high, especially for such small packages.

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    Fruitful Yield
    Response from Fruitful Yield

    Hi Peter! Sorry for this inconvenience. We do provide the option to 'opt out' of gift items to all customers in the shopping cart. Next time you order you may select the Remove option next to any undesired product so the item(s) will not ship with your order.

    We also appreciate your feedback on the pricing of our dried fruit items. We do our best to keep all of our prices competitive and I will forward this along to our pricing team!

    Factual basis uncertain
    Verified purchase

    Reviewed Dec. 12, 2016

    I'm referring to an order I placed several months ago for several bottles of amazing herbs moringa liquid (which you no longer stock). When I called about a problem with that order, the customer service rep said I would receive a $10 credit on my next order (which would be this current order). Would appreciate if you would apply it now. Thank you.

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    Factual basis uncertain
    Verified purchase

    Reviewed Dec. 11, 2016

    This type of Vit C has changed my life. I keep ordering so much because I keep giving it away. It is easy on the stomach being buffered and time released. The ingredients are awesome. It total erased my easy bruising. Also great for aches and pains. The ingredients are the secret.

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    Verified purchase
    Customer ServiceSales & MarketingOnline & App

    Reviewed Dec. 11, 2016

    On November 27 I ordered the Omega Fish oil. Since I haven't received any notifications as to shipping and/or ETA, I wrote an email 3 days ago. Again no response. Starting to believe this website is a scam and I lost my money!

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    Factual basis uncertain
    Verified purchase

    Reviewed Dec. 11, 2016

    I was disappointed to come back to my order that I had made and found my cart empty. With Amazon I can leave things in my cart for as long as I want and when I get back to finally place the order everything that I had searched for and put in my cart was still there waiting for me. Is there something you could do about future orders?

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    Verified purchase

    Reviewed Dec. 11, 2016

    I am completely satisfied with all of the products which I have purchased. I have purchased many times and I am always satisfied. I love the rose water beverages and the gummy vitamins. I will continue to be a customer for a long time.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Dec. 10, 2016

    I like ordering from you folks. Prices seem very good, orders arrive quickly. However my biggest problem is just the way your web pages load seems very slow and jerky. Not smooth as is a lot of other sites. I don't think it is my computer or connection. I do realize that you have a lot of different brands, different products, different sizes that often have to be sorted through to find the one I want but think maybe the website could just operate a little better.

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    Verified purchase
    Price

    Reviewed Dec. 10, 2016

    I found your prices very good! Shipping costs also are very low compared to other vitamins companies in uk. Well done. Do not change! Ps: My new client discount code get5 DID not work so I DID not get any discount... :(

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    Verified purchase
    Sales & MarketingPrice

    Reviewed Dec. 10, 2016

    It would be very nice to have a button to review my previous orders. It seems like my product is much more expensive than what I paid in the past. Also, this close to Christmas I expected some type of sale or promo code and all you offered was $5 off for new customers.

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    Verified purchase

    Reviewed Dec. 10, 2016

    Everything went great except the shipping charges were not intended to be an extra $16. New to your site takes some getting used to. Will be back to order more supplements. Need to know that cookies were required to log on to your site. After enabling cookies it went ok.

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    Verified purchase
    Price

    Reviewed Dec. 10, 2016

    I just placed an order. I'm hoping to get the same prompt delivery as I did with my first order. I appreciate the competitive pricing and wide range of products. I do wish there was a good way to figure out quality levels in competing products.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Dec. 9, 2016

    I always buy my supplements from LuckyVitamin. They have a variety of products, so there is a lot to pick from. The delivery is prompt and the savings is great! LuckyVitamin is my go to place! You will not be disappointed to shop with all the selection and great prices!

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    Verified purchase

    Reviewed Dec. 9, 2016

    I have never had problems. The more I use your company, the more I learn. I will be back! I have recommended your company to all my friend and relatives! Thanks again! Happy Holidays and a Blessed New Year to all!

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    Verified purchase
    Punctuality & Speed

    Reviewed Dec. 9, 2016

    Love LuckyVitamin. I have ordered multiple times in the last year and each time was very happy with products. The orders come quickly and are accurate. Thank you for having such integrity. Each order was correct and was shipped within hours of my ordering.

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    Verified purchase
    Sales & MarketingPriceOnline & AppEase of Use

    Reviewed Dec. 9, 2016

    I love the selection and that you have most everything in stock. The sales have been great and actually stuff I use, not just stuff you're trying to get rid out of your warehouse. :) Your prices are competitive. Many lower than where I usually shop. The website is super easy to navigate and use, even for a computer illiterate! And I like that this is a family endeavor.

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    Verified purchase

    Reviewed Dec. 9, 2016

    I wanted to order 3 bottles of ** joint and hip gravy. I tried 3 times. Your computer system would only allow me to order 1. There wasn't anything stating that you were limited to one bottle. This is disappointing.

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    Factual basis uncertain
    Verified purchase
    PriceOnline & App

    Reviewed Dec. 9, 2016

    The shipping is expensive - cost me like the product itself. I even would like to get a long run shipment but in low cost price and the website is too "loaded" and not so clean - I can point on what exactly but it felt a bit mess. Everything else is perfect.

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    Verified purchase
    Punctuality & SpeedEase of Use

    Reviewed Dec. 9, 2016

    I love this site and order from it often. I have never had any problems. I have enjoyed every product I have purchased. My orders arrive very quickly and intact. So far I have received all of my shipments at once. Some companies send things out at different times. I recommend this company to my family and friends. Thank you Lucky Vitamin for making your site so easy to use.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Dec. 9, 2016

    Your company is my all-time "go-to" site/place for all my vitamins. You rate AAA+ on cost, quick delivery, and never any problems. I do have one request however if it's at all possible, I was eligible for free items however I do not chew gum. If there's another freebie option you could throw in I'd love it. I love soaps, lotions, essential oils, candles, etc... if not, no worries... I wish you ALL a very very Happy Holiday Season. Thank you very much!!!

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    Verified purchase

    Reviewed Dec. 9, 2016

    I was very glad that you had the Red Root I was looking for, but was also looking for a promo code as a new customer. I was not able to reach anyone on the chat line and your computer system seemed to be less than responsive, i.e. very slow.

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    Factual basis uncertain
    Verified purchase
    Staff

    Reviewed Dec. 8, 2016

    I love the extra information on each product to help me decide what to order!!! There are great incentives offered by your company which leads me to order through your company and not through others all the time. Thank you for your great service and offers.

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    Verified purchase

    Reviewed Dec. 8, 2016

    Your products are fine (love them). Packaging is great. Shipping is great (even though you have B/O's 4). I have recommended your products and cookies to my friends & family. Keep up the great service...

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    Verified purchase
    Ease of Use

    Reviewed Dec. 8, 2016

    I have ordered several times from LuckyVitamin and was always pleased with the products as well as the service. Good selection and good quality of products. Easy to use site. Could sometimes be clearer about the use of product.

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    Verified purchase
    Punctuality & SpeedOnline & App

    Reviewed Dec. 8, 2016

    For many years now, I have ordered from Lucky Vitamin and have found them timely in deliveries and having most of the products that I wanted. Their website is well done and I have no real problems with the site. I almost always get the free shipping.

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    Verified purchase
    Price

    Reviewed Dec. 8, 2016

    I have been a LONG TIME customer of Swanson Vitamins and can ALWAYS get a coupon code worth at least 10% off order. While it is not much, this is not true of your website. I had an item order before this one which was not available on Swanson so I ordered from you and wanted to see if I could start to order more with you but EVEN the little $5 coupon code would not work because it was for first time customers only. It would have been nice to be able to use it. I do not know if I will continue to order from you because of NO available coupons. While it seems little, it is the LITTLE things which mean the most to customers. Thank you.

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    Factual basis uncertain
    Customer ServiceStaff

    Reviewed Dec. 2, 2016

    When I initially purchased from the company everything was perfect and the products were great. The last time I purchased online I was unable to go pick up the package because I was not in town and I received notice that the package had been sent back to the original sender. When I called customer service I was told that I could get the money refunded.

    A week passed and I received no notice that the money had been refunded or that I could get any store credit for it. When I once again called to ask about it I was told that they would never have said that was possible and that there was nothing they could do to get me the products I had originally purchased or store credit to use again in their online store. The people I spoke with were seeming rude and provided little help, and when I asked to speak to someone who was above this person they did not seem very accepting of my request.

    Eventually when I was able to speak to a higher person they told me that they would review the previous phone call I had with another one of their employees to get the money refunded and that they would call me back. I have not gotten a phone call back, I have not gotten my money refunded, and I have not gotten the actual products or any store credit. I am extremely disappointed with the fact the Lucky Vitamins basically robbed me and refuses to do anything about it. I do not recommend buying from them, you're better off going to Walmart and finding the products that you need.

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    Factual basis uncertain
    Verified purchase
    Customer Service

    Reviewed Nov. 25, 2016

    Had good experience on first order so I ordered same product again. However before 2nd order arrived I discovered that the product caused dangerous insulin spikes. Doctor recommended that I not take that supplement anymore. 2nd order arrived, opened it up, took out the return label, boxed up and sent back for refund explaining my medical situation. 3 weeks later company emails me and says only partial refund because only 2 vials had arrived--out of a box 30! Why would I send back ONLY 2 vials out of a box of thirty? Tried to explain this to "customer service" and she said her warehouse manage verified that only 2 vials arrived in the box. Still no full refund. Will NEVER order anything from this company again.

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    Factual basis uncertain
    Verified purchase
    Customer Service

    Reviewed Nov. 24, 2016

    I ordered meal replacement powder from them early this year, but then found out the powder had been recalled for salmonella. They sent me the recalled product well after the recall date and never made any effort to tell me the product was recalled. I let them know how I felt about that, and they offered me some kind of substantial discount on a future order, so I placed another order or two after that. One order I placed in March however never shipped. My card wasn't charged, so I just wrote it off as them not wanting me as a customer anymore after I'd made my feelings about them known before.

    Now in November, 8 months later, my card is suddenly charged and they're shipping the order to a state/address I no longer live in. When I called to try to get things fixed, they told me they could only issue me a refund once the product gets back to them (if it does). I obviously wasn't expecting this charge, and hadn't budgeted for it. They didn't even bother telling me they were planning on shipping the order now 8 months later. I found out they'd charged me by looking at my online banking. Given all of the complaints here, I don't understand how this place is still being permitted to operate. They're obviously not a trustworthy company.

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    Factual basis uncertain

    Reviewed Nov. 18, 2016

    Order placed, 2 days later shipped, 1 item out of stock then messaged it was also shipped but looks like all are shipped in same box. So, did they delay shipping until out of stock was found. Regardless, DHL was mode of shipped and experience with that carrier is not good either. Will not buy from LuckyVitamin ever again. Will warn others the same.

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    Factual basis uncertain
    Verified purchase

    Reviewed Nov. 16, 2016

    I placed an order on October 31; received the order on November 7. Incorrect items shipped to me. Sent the package back the SAME day for a refund AND called Lucky Vitamin to notify them. Now it is November 17 and I have NO REFUND for an incorrect shipment. I told LV I would dispute with my bank and they told me that if this is the case, they cannot issue me a refund!! Ridiculous!!! I will NEVER DEAL WITH THIS COMPANY AGAIN!!! LV is still holding my money hostage and I have no product from them.

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    Factual basis uncertain
    Customer ServicePunctuality & Speed

    Reviewed Oct. 26, 2016

    While booking it mentioned 8 to 10 days. But after 30 days I still didn't receive the shipment. According to them 8 days to reach customs and don't know how much time it is going to take from there. This info is never mentioned while booking. If I ask for status they reply me to go and check with customs, and never with details. Very pathetic experience and bad part is intentional misleading information. This is fake website, please don't order from this.

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    Factual basis uncertain
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 17, 2016

    My name is Chris **. I bought vitamins from LuckyVitamin.com. When the goods came into the country, I paid the customer's duty and got a letter a week later through my letterbox to say the goods had been delivered to me and left in the porch. There are 24 flats in the block, I went to all the flats and asked them if they had seen the goods, and no one had seen the parcel. I sent LuckyVitamin.com an email to say I had not got the goods, as they were left in the porch by the so called driver. LuckyVitamin.Com came back to me to say the goods were left in the communal porch of my block of flats. I DID not ask anyone to leave my parcel in the porch. I DID not get my parcel. I DID not ask for it to be left in the porch. I wanted it delivered to my front door.

    Now I am out of pocket by about £50.00 and no vitamins. Very bad customer services, very bad services in general. No responsibility taken by LuckyVitamin.com.

    Buyers please be aware if you don't get your goods you will never get them, and if a customer adviser by the name of Gianni ** is dealing with you, you have no chance. She is rude and has no respect for her customers the way she address her emails to her customers. Shame, shame on the customer services at LuckyVitamin.com

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    Factual basis uncertain
    Verified purchase
    Customer Service

    Reviewed Oct. 5, 2016

    I had ordered a product in September and was supposed to get delivered by October 1st. It has been 5 days since then and no updates yet. I had been mailing them for a week now and they do not have any information. They have stopped replying to my mails and messages. This is the worst site ever. They do not even reply to your queries. PLEASE DO NOT BUY ANYTHING FROM THIS WEBSITE.

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    Factual basis uncertain
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 4, 2016

    I placed an order for 2 items and received an 'order cancelled' email the next day. No reason was stated. The email also stated 'my card was not nor will be charged' which is a BOLD FACED LIE! My card was definitely charged and, a day later, I am still waiting to hear from them. I will let my bank know this was a fraudulent charge tomorrow and will start filing complaints everywhere I can find an opportunity. Based on my first experience with Sam the Wellness guy, he and his company suck big time. I don't trust anyone enough to post a receipt to get the Verified Buyer label. Sorry. I have posted images of the ordered items and the cancellation notice (with the 'won't be charged' statement) along with a screenshot of the charge on my bank statement. Run screaming. There are others that aren't incompetent and liars.

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    Factual basis uncertain
    Verified purchase
    Customer ServicePrice

    Reviewed Sept. 23, 2016

    I looked for vitamins and came across Luckyvitamin.com website which only happened to have what I was looking for. I pay for my order which included delivery cost of £8.23 for shipping but while I was away on holiday I have received the email asking for an additional payment of £18.29 customs clearance!! This totaled £26.52 for shipping which is about 44% of my order amount of original order!!

    I emailed them several times and but only one reply apologising but nothing else. I felt I had no other choice to pay for the customs clearance but have now been told that the goods have been destroyed. Emailed Luckyvitamin.com again but no reply. DO NOT BUY FROM THIS SELLER. Their customers service is poor to say the least and they charge extortionate delivery/customs charges which are not declared up front... Will certainly never order from this firm ever again!

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    Factual basis uncertain
    Customer ServiceSales & MarketingPriceStaff

    Reviewed Sept. 15, 2016

    Ok, so here is my Lucky Vitamin story. I was in need of ** -- just the powder, no ** fillers like the capsules -- and could not find anywhere with just the powder. A lot of places sold the caplets but no powder, no Sir, so finally I stumble upon Lucky Vitamin, and they have both things I need, at prices that seemed too good to be true, so after searching other sites with no luck (no pun intended) I without hesitation ordered what I needed from them.

    Shortly after ordering I kept checking my email for the confirmation email and did not see anything. A bunch of other crap like their newsletter but no order confirmation. This made me nervous. so I checked my credit card and saw that my card had been charged for the full amount the SECOND I pressed the order button. This made me extremely nervous.

    I then went on to read all the reviews which were 99% horrible experiences with Lucky Vitamin, everything from bad packaging, to not getting the right order, or just not getting the order, and even being charged 2 or 3 times for something!! So by now I am feeling pretty ** nervous about this being a scam site. Am I gonna get my **, etc.? So I call up my bank and cancel my credit card to make sure I don't get charged two or three times for the same thing.

    Now here's the thing: I am in Canada, so I ordered express shipping DHL with the no custom charge option, which was pretty much the price of my order, but these items were very important to me so I figured, "What the hell." Well, I placed my order last Saturday. It is now Wednesday, and I'm pretty sure the package came yesterday, so a total of 4 days, to make it to Canada, through our ** Customs. That seems like a friggin' miracle to me.

    Long story short my experience with Lucky Vitamin was ** amazing and I would recommend them to anyone assuming their experience were to go as smooth as mine, all proper items received, record timing, etc. Lucky Vitamin ** rules. It just sucks to see all these people whose experience didn't go so well. Maybe it's because I got the most expensive shipping? Or signed up for their newsletter? I dunno but whatever it was keep up the good work Lucky Vitamin. I will post pictures and receipt later if it lets me.

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    Verified purchase
    Customer Service

    Reviewed Aug. 21, 2016

    We have been Lucky customers for many, many years. Within the last year or so, the service has gotten far worse. They don't pack very well and items often arrive damaged, leaking, etc. My latest complaint though, is the the largest. I sent an email and asked them about their ground shipping. We get our mail at our post office box. We do not receive anything by USPS at our residence (our choice). Samantha ** replied back and said ground shipping was FedEx and the free shipping was SmartPost through USPS.

    I paid nearly $40 for ground shipping on 2 very heavy packages. When I received the email notification that the package had shipped, and they had sent it USPS to the Post Office rather than by FedEx to our residence; I nearly came uncorked!! I could have gotten that anyway for free because both orders were large enough to qualify for free shipping. I have asked for a refund, probably won't get it. They seem to be ignoring me on this matter. I will probably not order from them again, it is way too frustrating!

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    Factual basis uncertain
    Verified purchase
    Customer ServiceCoverage

    Reviewed Aug. 9, 2016

    I ordered a product (bath soap) on 6/16/16, I received the order confirmation. 2 days later I got an email that said the product was Out of Stock. I asked them to keep the order and fill it when it came in. After 1 month, I requested that the order be cancelled (I found the product on Jet.com), I received an email that the order was cancelled. Then 2 weeks later on a Sunday, I get an email that says my Order has Shipped.

    I emailed back that I had cancelled the order, they confirmed that yes the order was cancelled. The next morning at 2am, I get a text from my bank that my account was overdrawn. I contact LV again and they continue to assure me that the order was cancelled and my account was not charged. The following day, Tuesday, I'm at the bank making a deposit to cover both the cost of the product, $23.45 and the $36 overdraft fee. Tuesday night, I get home from work and there's the package from LV.

    I contacted them on Wednesday and told them I'd pay for the product but they need to cover the overdraft fee. Since 6/16/16 I have had correspondence with:

    Russell **, Samantha, Myesha, Ayisha and Chalonda. I requested that a supervisor contact me directly; I've had enough of these emails, I want it fixed and I want it fixed now. That was a week ago, I'm still waiting for them to call me. This product (bath soap) has ended up costing me $59.45. Never again will I order from this company.

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    Factual basis uncertain
    Verified purchase

    Reviewed July 20, 2016

    I bought 2 ** from them and was promised that I would get it by Jan 28-31. I never received the product but was charged. They were having logistic issues. Fraudulent company. I would never buy from them.

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    Factual basis uncertain
    Verified purchase
    Customer Service

    Reviewed July 8, 2016

    I placed an order to be shipped as a gift to a location in another state. The same day, I called to cancel the order and was told that cancelling my order was impossible unless I could track down the package at the FedEx shipping warehouse using a tracking number provided. Absolutely no reference was made about the order or cancellation process of LuckyVitamin at the time of the order.

    I was stunned at the thought that Lucky Vitamin placed the tracking responsibility on me instead of with their customer service or order department. It was at that moment that I knew I had been had and that a refund was not happening easily if at all. After several unsuccessful attempts to get LuckyVitamin to issue a refund and redirect the package back to their warehouse, I did track down the package at the FedEx shipping site myself and notified LuckyVitamin of that fact. I was TWICE assured that LuckyVitamin would contact FedEx to redirect the shipment to their own warehouse and I was TWICE assured by their rep that I would receive a refund.

    SIX DAYS LATER, I got an email that the order had been delivered! I spoke to Olivia the alleged supervisor and she informed me that no refund was forthcoming unless, after THREE days of the package sitting on the doorstep of the shipping address, hopefully it would still be there and hopefully FedEx could pick it up to send it back to the warehouse where, hopefully a credit/refund could be issued. That means that approx 2 weeks after placing and cancelling the order several times and after several phone assurances by reps from LuckyVitamin that the order had been cancelled and credited, I am out 75.00 and filled with frustration. I do not consider this to be a trustworthy, professional or legitimate company. NEVER, EVER AGAIN will I use or recommend this sham of an outfit.

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    Reviewed July 3, 2016

    The packaging is great, the product ordered seems to be all in check. Long delay in receiving item possibly due to customs getting involved. Paid for product plus shipping cost but was not advised of extra cost (import taxes to UK) on the online purchase, so came as a 'massive' shock with the extra charges, especially as it was very high!!

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    Reviewed July 1, 2016

    Yes I usually give companies the benefit of the doubt. But this company is just straight nonsense and unprofessional. I ordered some pre workout, and some protein. A couple days go by still no update of when they are shipping. I look at my bank statement and yes they charge my card. So I email them and I don't get a response. I call them and a women says they emailed me that there was a problem with my order, that they cancelled my order. I will never ever do business with them.

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    Reviewed June 29, 2016

    I placed an order in March 2016 to be shipped to Toronto, Ontario, Canada. It arrived at the post office requesting an additional (large) charge. When I emailed LuckyVitamin they stated, "No problem. Just refuse it and have it sent back," and they would issue a refund. I emailed after a time and they stated that they haven't received it. I checked with Canada Post and they had shipped it back on March 21, 2016, and that it had been received at LuckyVitamin's corporate warehouse in Mississauga, Ontario, and it was signed for. When I contacted LuckyVitamin they would not issue a refund! I'VE WAITED (3) MONTHS AND NO PRODUCT NOR NO REFUND! I'm out about $100.00 Canadian. BEWARE OF DEALING WITH THESE SHYSTERS.

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    Reviewed June 20, 2016

    Lucky Vitamin does not live up to its promises of standards that they profess. I was given the runaround concerning my order that I had placed with them. I did not receive my product until two months later!!! ;( They never even shot me an email to tell me that they had to place a back order. Please review the ratings about this company before doing business with them.

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    Reviewed June 20, 2016

    Where do I start? Well the order arrived after about 3 weeks, but considering it's a probiotic and heat sensitive, it would be ineffective. So I emailed LuckyVitamin 3 times with a response saying after 5 days that if the problem still exists email them again. To which they took 3 working days to reply again (they sent me an email each time saying I'd get a reply within 24 hours). So I opened a paypal dispute because they won't contact me to take the product back and get a refund. The process has taken a very long time (5 weeks) to get to the point I can get a refund.

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    Customer ServicePricePunctuality & Speed

    Reviewed June 20, 2016

    I needed some vitamins for my family in Europe. My friend was flying to that country and would take vitamins with him. On 04/27/16 I spoke with customer service of LuckyVitamin.com and was told that if I place the order before 10:00 AM PST, it will be shipped the same day and with Two Day Expedited Shipping, I would receive it on Friday 04/29/16. I paid extra $27 to expedite shipping, instead of free shipping to get the products on time. I placed the order on 04/27/16 at 9:47 AM PST. I didn't receive my order on time and checked tracking number. Estimated delivery time was 05/02/16. I spoke with customer service and got the answer, that I placed the order after 10:00 AM PST (It is not true!). Their error cost me several hundreds of dollars, many extra hours and nerves. Before placing an order with LuckyVitamin.com, ask yourself if you want to have this experience!

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    Reviewed June 7, 2016

    I've been shopping at Lucky Vitamin for about ten years now and I have never had a problem of any kind with them. My merchandise always arrives sooner than expected and every order has been fulfilled. I wish we had a Lucky Vitamin store here in Kaua'i - it would be fun to see all of the items they carry. Oh, and they always send me a little gift with my purchase.

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    Reviewed June 5, 2016

    I had ordered some vitamins from luckyvitamin.com. They claimed to have dispatched my order, but I never received it. The tracking information showed clearly that it never reached me. These people simply claimed that I had ordered through a non-insured shipping method, and the package was lost. These guys are frauds. Never ever buy from them. Good riddance.

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    Reviewed May 24, 2016

    The only reason I even ordered from them was because they offered same day shipping. But for whatever reason, my order did not get shipped until 2 days later, even though they did create a shipping label on the same day. I told them that, and at first they tried to give me a $5 coupon for my next order. But I checked their own FAQ, and they promised to refund $5.95 if shipping is delayed. So I respond to them to let them know what their own FAQ said, and they had the nerve to tell me they did ship the product on the same day, even when the FedEx tracking clearly said the ship date was 2 days later! At this point it's not even about the $5.95 anymore, but you can clearly see this is a company that makes promises to customers it has no intention of keeping. So if you're banking on their same day shipping deal, forget it as that's not going to happen.

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    Reviewed May 21, 2016

    Ive had a TERRIBLE experience ordering from LuckyVitamin.com. TERRIBLE. First, on May 14, 2016, I ordered a product when the website said the company had 10 of them in stock. Next, they immediately charged my credit card. I received nothing from the company. Not a confirmation email. NOTHING. A few days later, I emailed LuckyVitamin.com through their website to ask about my order, because there was still no tracking number for the order. It's been several days since then. I have still received NOTHING. Not one word.

    Today I called customer service, because it's been a week since my order. When I asked what was going on, the customer service person said the product is now back-ordered and won't be available until about mid-June. When I told her I was disappointed at their complete lack of communication and the fact that they had already charged my credit card, she said, sarcastically, "Sorry" and hung up. I just tried an online chat through the company's website. The chat starts out saying something like "We're here. What can we do for you?" I typed in my story. No response. I WILL NEVER ORDER FROM THIS COMPANY AGAIN. NEVER! AND LUCKVITAMIN BETTER TAKE THIS CHARGE OFF MY CREDIT CARD.

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    Reviewed May 18, 2016

    NEVER! NEVER order anything from this company because you are going to end up being frustrated not having your package delivered! This company has absolutely poor customer service, actually the worst that I have ever seen. I placed an online order with them on May 1, 2016. I paid even $13 more to have my package shipped via priority DHL. However, after 10 days, I did not receive my package. I started calling them again and again, and each time they told me that they could not take any responsibility if the package was delayed. Now after 20 days, I am still calling them and even though they promised that they would take care of my order, you guess what!! THEY ARE LIARS!!! I am really frustrated now and I do not know what would happen to my $82 that I charged right away after placing my order! NEVER SPEND A DIME WITH THIS TERRIBLE COMPANY! NEVER!!!

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    Reviewed May 16, 2016

    Ordered, paid, did not receive shipment. When I investigated, my shipment was sent to a post office box (not on my shipping address). Customer service refused to take responsibility for their error, and just told me they would investigate. I guess I can kiss that $30 goodbye. And LuckyVitamin can kiss my business goodbye. I'd rate you lower, if I could. You get a ZERO.

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    Reviewed April 28, 2016

    I ordered a product from LuckyVitamin but did not receive anything. When I contacted them they simply stated that the shipping method was uninsured and so they would not refund the £7.98 postage cost. They failed to provide any proof that the order had ever shipped. It seems from other reviews this is a reoccurring problem. I wish I had checked this site before ordering. I would advise you to stay away.

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    Reviewed April 23, 2016

    I placed my order 5 months back. No response from their side for months. Very disappointed & disheartening experience. I order in good faith but a very irresponsible behaviour from their side. Now they are saying, "Your order was not insured." How do I know it was dispatched? I paid by credit card & can't get my money refunded. I can't track my order and they are asking me to go to local custom. How do I know it was really dispatched? I would advise people don't go for that.

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    Reviewed April 22, 2016

    I purchased Castor Oil from LuckyVitamin.com 24 days ago and still I have not received my order. Their support not supporting to their customer at all. They only send the predefined mails with some one-liner comment. I am raising tickets since 7 day of my order but they are still saying maybe it got stuck in customs. No proper tie up with delivery partners. LuckyVitamin.com is fully fake.

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    Reviewed April 12, 2016

    I ordered 1 supplement. It was never sent. I kept on mailing them. After 3 months they replied that, "Your product was lost." I asked 4 refund almost 1 month ago. Still not received it, no inputs from their side. Guys please don't buy anything from this site. It's all fraud. A piece of **.

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    Reviewed April 5, 2016

    I ordered 4 one gallon bottles of Aloe Vera juice. Only 2 made it to me. The others were damaged in transit. Over the next 2 months, they sent repeated shipment of bottles to replace the two broken ones. Every one was damaged in shipping and the juice spilled out. Customer service was attentive but shipping was a disaster! Out of 10 bottles of product shipped only 2 made it intact. The rest were broken and the juice spilled out.

    I understand the shipping dept tries to pack lightly to use as little packing material as possible (certainly noble intent to not waste resources). Each shipment had one small layer of bubble wrap in a tight box. Any shipping carrier would break them. However, by using a box too small and too little bubble wrap they have wasted > 100 times the materials. So to save $1 dollar of bubble wrap and cardboard (on a slightly bigger box), the shipping folks wasted several boxes, bubble wrap, 8 plastic gallon bottles and 8 gallons of product.

    The customer service rep was apparently unable to convince the shipping dept to package it safely and finally gave up. She ultimately said their shipping dept could not get it to me in one piece and is issuing me a refund. I rarely give bad reviews. I'd prefer to give many compliments and much praise and few complaints, but this is bad enough that the story deserves telling. Maybe they will get the picture and make changes. Very puzzling! Very disappointing!

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    Reviewed April 1, 2016

    The worst customer service!! I placed an order online using PayPal. Then I called and canceled the order within an hour after. I found a better deal at a local shop for the same product. They send me an email confirmation about cancellation. After a few days I notice they charged my PayPal account. I called them about it. They told me they had to forward a message to the manager to refund the money to my PayPal account. This was supposed to happen within a week. I checked after a week... no refund. Called them again and they told me that it was going to be done within 3 days. After the three days, no refund. Long story short, 3 weeks of dealing with the most incompetent company I've ever had to deal with. And ended up having to open a case with PayPal in order for me to get my money back.

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    Reviewed March 30, 2016

    This site will not allow me to use PayPal. Only want my credit card. I think this is because PayPal will address issues. They do not reply to questions regarding this. I will not buy online unless I can use PayPal. PayPal does offer assistance when a problem occurs. With credit card you're on your own.

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    Fruitful Yield Company Information

    Company Name:
    Fruitful Yield
    Year Founded:
    2005
    Address:
    555 E. North Lane, Suite 6050
    City:
    Conshohocken
    State/Province:
    PA
    Postal Code:
    19428
    Website:
    www.fruitfulyield.com