Lucid Hearing Reviews

Lucid Hearing is not cheap but cheaper. I saved some money. Jennifer was the one who sold the hearing aids. She's a wonderful person and very helpful. She managed to explain to try and make them get a little closer to my ear so that I could use the phone without taking the hearing aids out. The other one stuck out too far, and I couldn't use the phone very well with them. I'm pleased that my Lucid Hearing aids work so well. They're battery operated. It tells me when the battery is low. There’s only once did I have to change after a week. But normally, the batteries will go about 10 days.

The Lucid hearing aids are fantastic. I've tried multiple ones over the years and I've had best luck with these. They seem to do better with moisture compared to a couple of others that I had in the past. Also, this is the first one I've ever had where the amplifier was behind the ear, and that's part of the reason it works a lot better than the other types I used that go in the canal.

I spent a lot of time researching and trying to find help for my tinnitus. I had an experience with one dealer that said that he thought maybe he could help me with that. I went and spent some time, and we experimented with several different breeds of hearing aids. Nothing worked. I let it go for several years before I went and acted again, and that's after I had been to several audiologists and looked for answers. I finally just went to Sam's where they have somebody all the time. dealt with a guy who was very knowledgeable, very patient, and helpful. I gave Lucid Hearing Aids a shot. Since then, the gal that’s there has been very helpful with any kind of detail or repair. I'm pleased with the whole operation.

The hearing aids are good. I can hear better with them. They're comfortable, but still got something in your ear.

I was not catching some words fully and my Lucid hearing aids helped me with clarity. I got the Bluetooth feature and that's very helpful, too. They're also comfortable as long as you don't try to wear a mask with them. You don't put things around your ears and expect them to stay there when you take the mask off.

I sometimes have problems keeping the sound up on my Lucid Hearing aids. The rep hooked me up to the Bluetooth, and I just figured how to keep it going because it sometimes goes away. It drops off, and I have to reset it. The problem I got was to put in the mode. And Lucid said my ears are too little. I don't understand that, because my cousin has them and hers is small, but they said that my ears were too small down in them to wear those modes. But I’m glad to be able to hear.

The reps are fine. But the hearing aid is aggravating me because I don't like technology and I don't like the hearing aid being connected to the phone every time I need to adjust it. I've gone back a few times to have my rep tweak so we still don't have it 100% but we're almost there. I had a previous cellphone that I had a control in my purse. I stick it in my purse and take it out, but all I could do is make it go louder or softer, and I couldn't do anything else. With the cellphone, you have to be able to get to the right icon, and then push a button, and then there are several choices if it's the background noise is bothering you, or if you need it louder because you can't hear the person next to you. I don’t like the touchscreens and I have trouble with my fingers.

I hate my Lucid hearing aids. They are 20 times more expensive than the ones that I had gotten before. They still got to deal with the wires around my ear and in my ear. It's a pain. Right now, I got to turn up so much so I can hear you even on the phone. If I'm chewing, it's like I'm chewing in my ear. I hear every bite. I also can't hear the television well. Certain voices are completely lost in this vibration. I keep going back to the old ones that are broken. I hear better with them.

I have constant ringing in my ear. For 56 years, it's been ringing like a locust. But wearing a hearing aid seems to bring that level of static down to where it's not quite as loud. I've had Lucid Hearing aids for seven years. One day I was working and was sweating so much that moisture got into the hearing aid and destroyed it. I went back to the same guy who did the hearing test because I trusted him and got another pair a few months ago. When the phone rings, nobody can hear the phone conversation but me, which I'm glad because sometimes you're in public and you would rather not have other people hear the conversation. The other feature is the noise ease. When you're in a restaurant and everybody's talking, being able to hear what somebody is saying is difficult sometimes if the noise is loud. The noise ease brings it down to where you can hear whoever is talking to you.

The Lucid Hearing aids have improved my husband's life. My husband says "Huh?" less. He can hear better than he used to, but not perfectly.

My hearing aids are working alright. But I've noticed that lately I've been getting a lot of static on it. I'm gonna go back to Sam's Club and talk to their rep Justine. She's really good over there. Other than that, I can hear a lot better with the hearing aids and I"m happy with them. They do a pretty good job.

I have the rechargeable hearing aids that go behind the ear. They feel fine and they hold the charge for 17 hours. But one of them doesn't seem to be holding a charge so I'm gonna have the person I bought it from check it out. Other than that, having them has made life more convenient.

Lucid's rep, Lisa, was really nice. She explained everything and showed me stuff. My hearing aids took a while to adjust and I still have problems every now and then when I left one. Also, you're supposed to be able to hear everything with them with your phone, but you're not. When you're listening to music or this and that, if you don't have it centered into your phone and centered to the middle of your body, whichever side your phone's at, you could hear. But on the other one, you don't. I was told it's because of the kind of phone I have, the Samsung instead of the Apple. Lucid hearing aids are more geared to Apple than they are to the Samsung or the Android. But other than that, my experience with them has been great.

The hearing aids are on the charger all night and then I put them in, and for the first half hour, the battery is low. This has been that way in the past couple of weeks. But Lucid is good, as expected. You can hear better.

I've been with the same guy for years. I trust his judgment. And I'm very pleased with my hearing aids. The background noise is not as bad. Things are much clearer to me and I understand more. My wife doesn't have to repeat herself much and I don't give her off-the-wall answers. Also, my cellphone would come in on it. I could hear it clearly.

The sales rep from Lucid Hearing was very professional, very friendly, and knowledgeable about her craft. My hearing loss is on the high end range. So after demonstrating the system to me, I decided I didn't want my hearing to get any worse. I got a 64-channel system. it's on there as opposed to the 128 or higher. I chose it because the sound quality for the hearing that I have at this hearing loss that I have at this time is not substantial enough to look at going to more channel systems. It's a decision that I made from the information that was given to me on there. There are some things I like, there are some things I don't, and I understand, unfortunately, that hearing aids are not the end all of everything, so you just have to say, “Okay. You gotta live with this and this is the best you can get. This is what you're gonna get.”

The last time I went to Lucid to get this pair of hearing aids was nothing like when I got the first pair. Mainly because it didn't even go through all the testing that it should. The rep said one of the machines was broken and they replaced it. So she didn't even do all of the tests. I can't hear that good with the hearing aids. They cause sounds not to be true sounds. I've been in meeting where I had to take one out. It was bothering me so bad. Once I took one out, I did pretty good with just the other one. That's pretty much the way it's been. I've had to fight myself to leave them in.

My husband is 90 years old and he got his new hearing aids from Lucid. He thinks he hears a little bit better. But I don't. He's still reading my lips. I still have to speak up loud. In my opinion, he hears as well as he did when he only had one hearing aid in the left ear. So we're not all that sold on it. He had a follow-up visit already with the audiology person at Sam’s and they said, after you first get the hearing aids, they need some adjustment. So they adjusted it, but I cannot tell that it's any better. Our television is just as loud, and I have to speak just as loudly to him. But we'll stick with it because this purchase was expensive and we sure would like to have a little bit more or better return from it.

The Engage sales rep was fairly reputable and he walked me through the hearing test and told me what was wrong. The first set, I was really unhappy with. I took them back and I upgraded, and these are better, as long as there's not any wind. But if there's any wind, I have to mute them. In a lot of cases, I can hear things a lot better. There were times when I was in a crowd, I had to take them out and put them in my pocket, especially if there were a lot of noise or if there was anything behind me because they do not work well. But they're a good bargain for the money.

The sales rep seemed to know what she was talking about. However, the hearing aids don't work like I thought they were gonna work. I keep going back and she tries adjusting them more. But I hardly use them. Just doesn't seem like I can hear a lot better with them than my cheaper ones. So if I'm not going out with a group of people, I don't even wear them.

I bought two new hearing aids from Lucid. They have the Bluetooth on them, where I can hear through my hearing aids off my phone. This feature is really nice. Also, compared to whatever other hearing aids on the market and stuff, the cost is very reasonable. But I'm reserving judgment on the quality because I'm not really happy with the service I'm getting from them. They fade out. We did retesting and the lady at the office set them up. But I'm going back tomorrow to see the lady about this. She set a volume on them a little high, so I have to have her readjust the program a little bit. Also, sometimes they just seem to quit working then they'll start working again. The volume changes by itself. Other than that, I'm happy with what they are capable and what they are supposed to do.

I have one ear canal that is much smaller and we've had trouble getting the hearing aid to fit there. I like the hearing aids but it's a matter of getting slight adjustments that go with things like this. We're trying different things to see what works. But probably the next visit, we'll get it all straightened out. Other than that, I'm happy with the quality and with Lucid. My rep Sarah has really gone above and beyond to get me fitted and to work with them. She's really nice and very knowledgeable about audiology. I'm very happy with her and with the whole setup.

This is my fifth set of hearing aids from Lucid Hearing. If I need anything, they always took care of me. When I put the hearing aids in, I don't notice that they're there. I'm satisfied.

I like the way my new hearing aids are set up with the iPhone. I can understand phone calls a lot better. But I've been having a little trouble with one of them cutting out. I'm not sure what's causing it and it doesn't do that when I take it to the tech who works on it.

The lady that I worked with was super good. I work outside a lot, around the yard, and I do a lot of sweating but my Lucid hearing aids held up. So, I'm sold on them. I've got the newer model now as of a month ago. I'm having a little trouble with it in my ears, as opposed to hearing it from the outside. But I just have to give it some time and keep working with it. I could hear people and I sleep better at night. I'd recommend Lucid Hearing.

I looked online and found that Sam's has Lucid Hearing Aids. I'm a Sam's member so I went there and got them. My ears were bad and the hearing aids made my hearing better. I paid almost $4,000 for the hearing aids and I like them. I can adjust anything like the volume and the feedback. When sitting and watching TV at night and my wife will talk to me, I couldn't really hear her. But now, I can. Lucid took care of me well and everything looks good.

The hearing aids I had were humming so I switched to Lucid hearing aids. The tech they had did a fine job. She did the hearing test, gave me new hearing aids, and I can hear with them. They're working fine. The only thing was they were expensive. But everything is today.

The reps ran me through a soundproof room and I was pleased with what they did. I got an upper division pair of hearing aids that have microphones. We're in the Sonoran Desert and I need them to hear rattlesnakes. I've been around the country and had my ears adjusted to various other Sams that have Lucid also. I'm pleased with the service I get.

We really loved the representative of Lucid. She was awesome, really down-to-earth. just matter-of-fact, and did not give a heavy sales pitch. I brought along the rating that this other hearing specialist gave my dad and she looked at it. She compared it to hers and she said it was very different from then told us why. But she never badmouthed the other and it made me trust her that much more. She was really professional and it was refreshing. She explained everything so thoroughly and we liked the product as well. So far, it's working quite well for dad. His favorite feature seems to be that he can go on his phone and adjust the hearing. And if there's a problem with it, the first thing we do is check if there's any wax or anything in it. But then, we also can tell if it's not charged.

I made an appointment over the phone to meet with the representative for Lucid at the Sam's Club store in Wilmington, NC about a year ago. I met with a Mr. Bill ** HIS. Bill was very courteous and attentive to my repair of my old hearing aids purchased at Sam's Club, Atlanta, GA back in late Oct 2012. Bill made the repair quickly and carefully and answered all of my questions thoroughly. I was very pleased with the attention and service I got from Bill. I am pleased to recommend Bill ** highly.

I've had my Lucid Hearing aids for over a year now and have been very satisfied with the product and the follow up service. I have recommended these to other people who, in turn, have purchased them also. The price is the first enticement, the customer service is the next (I bought them through Sam's Club). There's a great warranty and free upgrades throughout that time frame.

The hearing specialist from Lucid Hearing did a very good job and was very thorough. Getting everything set up took maybe 45 minutes. I'm totally satisfied with my hearing aids. My hearing is a lot better.

I was happy with the lady and the people at Sam's Club. They were very accommodating and worked with me pretty well and the Lucid hearing aids work well.

The guy at Lucid Hearing talked to me about the process and then, I went into one room and listened to different sounds. I came out and listened to his voice and was able to see if I could hear that. I did that a couple of different times before he programmed the hearing aids that I was gonna be using. I'm comfortable with the hearing aids. They don't bother my ear and they feel good. It’s been very good because I can hear things now. I like that I can adjust them through my phone. I can do one ear at a time of both of them. And depending on the setting that I'm at at the time, if I'm at a concert or in a restaurant, I can adjust them. People should try going through Lucid Hearing and trying on a pair of these hearing aids to see if they like them.

We had trouble with one of the Lucid hearing aids when my husband picked them up, and I kept it. We went back up and got it, and he's still having trouble with it. So, I'm not really pleased with them. There was something wrong with the computer thing in it when we left the one there. The guy had some kind of a surgery that sent him off, and there was another guy filling in for him. When I went back out and got them, he's still having trouble with them. I'm waiting on the guy that runs the place to be back. I'm not very pleased with the amount of money we paid for the hearing aids. It wouldn't work. There was something wrong with the inside of it. So, they sent it off. My husband's hearing out of it, but it's like draining the batteries within a couple of days and he's having feedback. He's really having trouble with them.

I like my hearing aids. They're comfortable, and I like that they connect to my phone and I can play my games or talk on the phone without plugging in headphones. Having hearing aids has impacted my life a lot. I was having problems hearing in group settings and just hearing talking. I would say, "What?" a lot. Now, I can hear sounds I didn't even know existed.

My husband had his hearing test out in the store without any kind of closed room. It was done in the corner by the blood pressure chair where you do your blood pressure where the rep just had a little half L-shape desk area which was wide open. It was a little distracting with all the people and hustle of the store. But other than that, our experience with Lucid was amazing. While we were at the store, the rep walked a good distance from us and held a piece of card in front of his mouth. Then he asked my husband a question and I could barely hear him. I thought there was no way that he could hear that but when he answered the question, I cried. It has really changed his life and he didn’t realize how much he was missing on before he got the hearing aid.

I liked the convenience of Lucid Hearing. They were in Sam's Club stores. A couple other people had talked about getting hearing aids and their experiences, and when I went to Lucid in Sam's, I liked the experience I had. I went ahead and bought them. They have a hearing specialist in the store. She is wonderful. My hearing aids make it easier to hear and talk on the telephone. I use the feature answer the phone on my hearing aids. I like that. I also could get them set up with a loud and a noisy setting. That cuts the volume way down when I'm in a bowling alley or something like that. I love that feature. It's just one button integrated with my iPhone. I go to my iPhone and turn them up or down, or check the batteries.

I was already a user of Lucid hearing aids for approximately four and a half to five years. And one of them went bad so I got another set. Lucid was at my local Sam's Club, which I visit weekly, and every time I go in or at least monthly, I was getting them cleaned and checked, and was very satisfied with that. I like the adjustability of the hearing aids. When I am riding in the vehicle with the top off, I can switch it to wind mode and it cuts out a lot of interference. I only have four settings that are active on my hearing aids, and the wind noise and the music are the main two I use.

The lady at Sam's was very helpful in explaining what my mom and I were getting, and I liked that. The first pair I got were really small and they fit in the ear. That was not comfortable for me, so we exchanged them and I got the ones like my mother's that are over the ears. The second pair I got work much better for my lifestyle. I can now answer the phone. Lucid Hearing has a good product and I'm very satisfied with them.

The audiologist was well-experienced and she gave me a good review. I was thinking more in style to be hidden, but she recommended the over-the-ear style and that turned out good. There were a couple of options and I didn't know a whole lot about the differences. So, it was nice to talk to someone over there about that. The behind-the-ear is comfortable but one of the features I wanted was the Bluetooth and it sucks. I got an Android and the hearing aid disconnects from my phone, then it shuts off automatically. So, if I'm not doing anything or not around anyone, I don't realize my hearing aid got turned off. Then, if the phone rings, I'll have problems trying to answer it because the hearing aid shows that it's still on Bluetooth, but it's not connected. I hear that they're working on this issue but I can't recommend them because of that.

The hearing aids are great but the Bluetooth aspect of it needs some work. Normally, with a Bluetooth, you can have your phone in your pocket but with these hearing aids, I gotta have the phone in my hand. If I put my phone down or in my pocket, I can’t hear people. They need to work on the range of the Bluetooth. Also, the volume jumps up on its own and it is a little annoying but I put up with it because it's not horrible. Other than that, I don't have to worry about running out of battery. Even when I'm streaming music when I'm stopped somewhere and needed to talk, they last me about a day.

My Lucid Hearing hearing aids work great. I can adjust it through my phone which was what I was looking for for a little more control. I can increase or decrease the volume. Without my hearing aids, I can't understand women's voices and any high pitched voices or very low-talking people.

I've had the hearing aids for three years and it's been good. I've tried to update it recently to get a newer version with the Bluetooth and rechargeable. We tried it, and it didn't work right. It was crappy connection. So, I'm in the process now of trying to get my money back on the new ones that I just purchased. It's a whole lot easier to buy them than it is to get my money back. So, I'm not happy with how long it takes to get my money back when it didn't work.

I loved Brian. He was so knowledgeable. He told me more in the exam than what the audiologist told me. I didn't even know the percentage of hearing loss I had and he told me everything. I have seen him twice since I got the Lucid hearing aids. He wants to get them perfect for me. It was a very wonderful experience. I sing in the choir church. When I'm in the choir loft and the beacon is up there praying before we're singing, I could hear him, but I couldn't understand what he was saying. But with the hearing aids, I can do that now. I have the behind-the-ear and it doesn't bother me at all too.

Everything is cleaner. I'm still in the process of my brain adjusting to the hearing aids, because I've had them for two months. That sharpness, and the sharpness being not the good sharpness, is going away and lessening, which tells me that my brain is figuring out what to focus on. I'm happy about that. Also, I like that I can do adjustments from my phone. But the app could be better. Sometimes, things cut in and out on the Android. I used to use the music setting a lot. But as I'm getting used to them, just the normal Lucid setting is what I use.

I like the fact that I got the opportunity to try the hearing aids for three months to make sure that it's to my needs and my comfort. I'm still in this process of debating on it because I have issues with the loudness of it and toning it down sometimes. Also, I'm still not hearing as clear. I've had to make several adjustments already. The rep put them up. Sometimes it's too loud. I hear the speaker phone in the back of my ears. It's too loud. But the rep was able to work with making adjustments and I'm enjoying wearing the hearing aids to an extent. Although, I have to put cotton balls in my ears to keep them in and not have that loud microphone sound. I just have to find the level where I need to be.

The pricing of Lucid Hearing Aids was reasonable. The ones I got weren't cheap but they weren't outrageous either. I really needed them. I've gotten along very well with them. I went in there a couple of times to have some adjustments done. The rep was able to always help me. I really like them when I'm in a crowd or in restaurants. It really helps my hearing a lot. These also help me hear women and children.

My hearing loss was causing family issues so I had to do something about it. I was planning on going to my regular doctor where I had hearing aids before. But my sister told me to try Sam's Club first. She thought that I could get the hearing aids at a less expensive price. I paid over $2,000 a piece for my hearing aids before and it was an out of pocket with no help from insurance. That made it difficult. I went for five years without hearing aids because they were so expensive and I thought I was going to have to come up with at least $4,000. But I didn't. I got both of my Lucid hearing aids for a little over $1,700.

Their hearing test was more comprehensive than the one I had. There were more things that I had to respond to and it took longer. However, I'm a little disappointed in the fact that I was told that I could use my android phone to make the settings and change the programs. It turns out it's not compatible with my Motorola phone. I'm not a happy camper about that. But I like my Lucid hearing aids. I would just prefer to have to be able to make the adjustments on my phone and also to receive phone calls through my hearing aids.

Lucid was a lot more professional and more thorough on their whole checking out my ears. Then, Jim was very accommodating. I had to go back to him a few times to tweak it and I tried different products because the cheaper ones didn't work for me. All in all, the experience was remarkable. The quality of the Lucid hearing aid is good too.

The rep I spoke with was wonderful. He was personal, nice to talk to and very helpful. I hear much better now since wearing Lucid. I'm totally satisfied with them.

I'm still getting used to my Lucid hearing aids but so far, they open up sound and make speech much more clear. But sometimes it's still hard to hear speech over background noise because everything is louder. If I'm wearing them then I take them out and I'm in a setting with people talking, I can instantly realize how much I'm missing if I don't wear them.

The customer service rep was good. She knew how to address me properly and she took care of me. Go to Sam's Club and get your hearing aids there. Engage has a good price and it's a good product.

Lucid Hearing is out to make money. It's a harsh industry. I could sell hearing aids better than they could sell them. They care about people except you're still playing the game their way. They believe that they're doing their best for you but it doesn't happen to be that way. I know the hearing aids aren't gonna be perfect but they could get it as close as possible to make the customer comfortable. They're trained poorly to do those things. I trained the people who worked with me and they told me, "Come in every two weeks and let us clear the wax in the hearing aids." Those people turned into very caring people because they figured out what to do.

I was very pleased with them.

I previously had hearing aids from Engage and the service was good. I kept in contact with them because I would go and have them check my other hearing aids periodically. I had them for five years or so and they were worn out. The ones I got now has a part that goes down and into your ears. It seems a little smaller, and they're more comfortable than the other one. I would recommend Engage. So far, I've been pleased with them.

I really like my Engage hearing aids. They're very good. Sometimes I go to bed with them and forget because I don't even notice them. I got the ones behind the ears, and then the wire goes into the canal. When I lay down at night, if I haven't taken them out, I'll notice them. But getting into bed, they're very comfortable. I forget to take them out sometimes. As far as the customer service, the rep I'm working with has been very responsive. She is very good, too.

Lucid Hearing was recommended by my doctor that it'd be a good quality at a fair price. I felt comfortable with the testing facility and the technician. At that point, I purchased a mid-range model. I wanted to increase to the high channel rating this time so I'd get better results. I'm pleased with the hearing aids. It's well-achieved what I wanted to achieve. They have very good customer service as well. Emily took good care of me there.

My Engage hearing aid has been good and I'm happy with it. It's the kind that goes in your ear and the little battery sits on top of your ear. I've tried four hearing aids for 100 bucks and they're about worthless. This one is satisfactory. They're not perfect, but they're far better than the others.

I would strongly caution anyone against investing in hearing aids from this company. I have had an absolute nightmare experience dealing with them. Their website claims that they provide free, 2-day shipping on all orders. This is a lie. I placed my order with them through their website on 01/22/23, and I have yet to receive the hearing aids I ordered. I have contacted customer service multiple times, most recently yesterday. They assured me over and over that the product would be shipped via 2-day shipping, and I found out from FedEx yesterday that it was shipped FedEx Ground, which takes 5 business days to be delivered. When confronted with this, the customer service rep refused to accept any responsibility, even after being shown a screenshot proving the order was not shipped the way they claim to have shipped it.

I'm not happy with Engage. The batteries keep going dead and won't last all day. They cut in and out all the time. I'll be talking right now on my phone and one of them or both of them will go completely out, not connect momentarily, then they come back up. For the price I gave for these hearing aids, I'm not fond of them. I've been back to Sam's Club three different times and they replaced one hearing aid completely for me. The doctor there has been superb on trying to help me. I'm going back to see him at the end of this month. I'm trying to get by with these hearing aids until then. After that, I'll decide whether to go ahead and keep them or turn them back over and take the loss.

My wife suggested I get a hearing test and it happened that Engage was having a free hearing test for Lucid at Sam's Club. I stopped in there and got a free hearing test. I definitely needed hearing aids so I picked them up that same day. I didn't have to wait to get them. The audiologist helped me and was great. Every time I go down there, they help out. For anything that I need down there, they're willing to do it. My hearing aids fit great but it takes a couple of weeks to get used to them. Once you get used to them, they're perfect. I like them.

This is the second set of hearing aids I've had with Engage and it's good. Things are much better with them.

I kept telling the guy from the first store I went to before I left that I could not hear out of the left ear and that the hearing aid wasn't working. But he said the computer says it's showing okay and he wouldn't listen to me. When I went to a different store, a different salesperson had them switched around. The first salesperson had them in the wrong ear. And I needed to go on to a computer. Other than that, they work just fine.

I had Engage hearing aids for eight years. But I never did the upkeep on them. They gave me a hearing test. My hearing was worse and had to upgrade it. I like the new upgraded Lucid hearing aids from Engage a lot. The first time I got them, I had to go almost two weeks before they readjusted them again at the office there. Because of snow and we had a small issue here, the rep said, "I gotta cancel. I gotta do it next week." No problem. But once they dialed it in, it was a little bit too loud for me at first. But this new thing, I can adjust it as is. When we get somewhere too loud, I can mute them. The people that I dealt with were also very professional, good and helpful.

I dealt with Lisa and I've never met anybody better. I'm pleased with what I've gotten but I'm going back Monday to see Lisa. The hearing aids are squealing and she'll get the squeal out of them and I'll get her to help me put it on my iPhone.

My hearing aids weren't correct to start with. When I went back to have them looked at, the first lady had already quit her job. The young lady that they brought in was trying to help me, and I kept telling her that they weren't correct. The company said, “Well, yeah, we can use these and try to make you some more.” They did and they were worse than the first ones I got. I told Susan, “You're going to have to re redo these because they're way too big for my ears because I have little, mini canals.” This is the third try and I only got these about a month now. So, I'm trying to work these out and see if they're going to work. If not, then I'll have to go with another option.

The rep I dealt with did a very good job and treated me professionally. She did everything she could do to get it done on time. But I am gonna take these hearing aids back to them. They're about what I expected and maybe a little bit better but I'm hoping to find something better. I'm gonna get their better hearing aid. They gave me a two-month warranty.

I like the hearing aids. When I get on the app on my phone, it says that all I'm able to do is turn the volume up and down. It also shows on there I could change the different things on it, but I don't have that option. Raymond at Sam's was saying that for whatever reason, my hearing aids didn't have that particular option.

The hearing aids were comfortable when they worked. But they worked intermediately. The cost seems to be on par with just about everything else but the quality is questionable at the moment. Right now, I'm about halfway satisfied, halfway pissed off. One works, one doesn’t. I'm fixing to send them back to the store tomorrow. I’ve taken it to Engage one time and they’ve done something, and the hearing aids worked for a week. Now, one hearing aid is shut down. You can turn it on and then it'll stay on for about 10 minutes, and then it shuts off. It won't do anything. It says it's still connected to the phone on the app, but you can't even touch it. It has static. It's just dead.

I'm on my second style of those hearing aids from Engage. The first ones that I bought, I didn't like at all. I had nothing but trouble with them. After almost three months of issues, replaced the first ones. I finally said, “That's it with that. Switch me to the lesser ones.” And those have been better, but I still have issues with the batteries.

The representative from Engage is excellent and very professional. The test was great. So far, so good. I've gone back once and had the aids adjusted, and Sarah really helped me out with that. My Engage hearing aids are a little bit higher quality. I put them in in the morning and I take them out at night and I don't fidget with them much. The cell phone thing that was on there that Sarah hooked up for me was a pain in the butt. I drive most of the time with my window open because I like the fresh air even in the summertime and when the phone comes on, the background noise is unbelievable.

Engage is close to my home and it also wasn't too ridiculous in price so I gave them a shot. The rep was very good and he convinced me to get the hearing aids because I had been putting it off forever. Before when there was background noise, I never knew what anybody was saying. If I wasn't looking directly at them, I would have no clue what was going on. Now, I can hear more conversations. I'm hearing stuff I hadn't heard in 20 years. But I might have to get the hearing aids adjusted down a little bit because everything's so loud. I thought maybe I'd get a little used to it but it's actually annoying. But other than that, the hearing aids are working out fine.

Every one of the reps has been very professional and I was pleased with their services. With the hearing aids, I am able to understand words and voices better as well as TV and radio. I chose not to get the rechargeable ones because if I'm using them and they go blank, then I won't have to wait for them to recharge. I can put a battery instead. I usually keep batteries in my truck and in my house and at work. So that if I have a problem, I can change them immediately and go on with my conversations.

I'm not absolutely thrilled with my Engage hearing aids. For some reason, my right one falls off of the Bluetooth. I had an occasion where I was in a noisy environment where they didn't block the sound, and they just started wailing in my ears, I had to turn them off and turn them back on, which I haven't reported yet. Other than that, they've been okay. I'm just getting used to them because now I can control them.

I've been having some problems with the Engage hearing aids. They don't seem to like my phone. Sometimes, they'll just disconnect from the phone and I look to my app and it says I'm connected. They're just not really compatible with a phone because it takes away from the performance of your phone, which is kind of aggravating. Other than that, I liked that I can answer the phone and hear it through the hearing aids.

I went to Engage to ask them what the basic start out price was for hearing aids and Nicole, the rep, gave me all the information. It was great customer service. I’d give her an A+ of going out of her way. I wanted to postpone and come back at a later date but she said she would go out of her way to stay there late for me to come in because I had weird hours. She showed me the difference between the top-of-the-line to the bottom-of-the-line. She also let me try the different ones out in the store. She takes pride in her work. There have been at least three people that I have told to get their hearing checked if they want hearing aids. I've had a few hearing tests done but I've never had one like that. It seemed to me like the hearing test with Engage went a little more in depth of what I was having problems with, instead of just beeps, with the voices, different words. It was completely different.

I'm satisfied with Engage for the most part. I've had the hearing aid for probably 14 hours and I'm okay with them. I'm in Florida. It's not hot and steamy, but the humidity’s high down here, So I hope the hearing aid doesn't give me any kind of ear infection.

Engage was convenient given their location and the type of hearing aid they have. I got their Lucid model and it's behind the ear. It's good and I like it. I like the fact that I can hear better. I would purchase these again in a heartbeat.

I have pretty bad hearing loss. I got the Engage hearing aid and it works. I can hear.

We went into Sam's Club and talked to the person there, and she let us try the Engage hearing aids out, and it worked pretty well for us. She was very knowledgeable. She helped us out, did the ear test and she’s available. The hearing aids are very expensive but they're very high quality. They're working. I like them. They stay in my ears better than the ones that I had from somebody else.

I got some issues with the Engage hearing aids. I can't turn them down far enough. Loud noises scared the hell out of me. I can hear stuff that I didn't hear before like walking on grass and crunching of something. Other than that, Engage is better than what I had. I do take them out when I'm quiet by myself. They pick up too much noise, but they are good.

Engage's rep was great. She explained everything and did several tests, and I was very well impressed.

I got a flyer from Sam's Club and it had an advertisement in there for Engage hearing aids, and I've been looking for one for a while so I went over and spent over three hours with Matt. He was very helpful and I was very happy with him. My ears are a little sore because I'm not used to having hearing aids, plus I wear glasses, but other than that, I like that I can hear better. That is wonderful. They’re comfortable, too. I'm going back to see Matt on Tuesday. He wants to check them on Tuesday. So, he's keeping tabs on me, and he's a very nice, young man. I would recommend Engage. If anybody asked me about it, I will tell them that they work fine and the price is reasonable.

I had difficulty hearing and I got it mixed up because if you can't hear, you don't understand what they're saying. Since using Engage, I can hear a lot of things. Engage is very trustworthy. Katie, the rep, told me she was on salary and had nothing to lose by telling me that. I was glad she shared that. She was a very good person who demonstrate it. I'm very satisfied with the Engage hearing aid.

Engage made a tremendous change in my life. “What” was the favorite word in the house BEFORE I went to the doctor to have my ears checked. I couldn't hear anyone and nobody could hear me. The TV was too loud. The doctor suggested that perhaps it wasn't time for a full-blown, fitted, expensive hearing aid, that perhaps something else would do for now. I was happy to find these hearing aids because they are rechargeable and have Bluetooth. They're easy to wear and very easy to use. I'm so happy I can control it through the app on my phone and my phone calls come through it. It's amazing and the customer service team at Engage is pleasant and very easy to deal with.

Engage was half the price of Lively. So, I tried Engage. I did the whole thing online, but they called as a follow-up, and they were very nice. Every once in a while, my hearing aids won't stay connected to my phone. I have to reconnect it. But that's fine. The sound quality is decent.

I had someone from Engage call me last week. I'm still monitoring the battery recharge capacity of one of the hearing aids. When I first received them, the right hearing aid had only about eight hours of operating time after I had charged it. That increased over the next couple of days to 10 hours. But as some recharging units of other tools I have seemed to increase with use, I'm kind of monitoring it. It's upwards of about 14 hours now. If it continues to increase toward the advertised duration, then it'll be perfectly acceptable.

Engage's price point was good. I did complete the purchase online. I had already had an outside hearing test and I knew what I wanted to get. I've looked at many different brands and Engage seemed to have the right information I needed provided on the website. So, that helped a lot. The hearing aids work very well and the biggest things were, one, I didn't have to buy batteries, and two, the charger came with it. The batteries recharge very nicely. They seem to adapt, too. I do sound production for bands and different things like that, and they almost seem to adjust to the environment I’m in, especially dealing with different musicians. I've heard other hearing aids don't work like that. There are three definite settings for the volume and I use the minimum and they seem to work very well with not getting in the way of me listening to sounds.

The sales reps were good. They were very professional and had a good knowledge. They helped me out a lot, and my hearing aids fit good. I like that they have different size tubes. The Bluetooth is cool too. It could be a bit better, but it works. It's still good.

If I was to recommend hearing aids, Engage, I would. It's a product that’s well worth the money because you have control. The price wasn't bad too. It wasn't near what I thought it was gonna be, and Engage has a good payment plan. You can put a down payment on them and pay them, which is what I'm doing, because they're expensive all the way around. All of them are. I checked on the price of the Phonaks, and they’re up around $4,000.

I went to a hearing specialist, then I had my wife take care of the rest. I was busy taking care of other things, but I told her what I wanted. My hearing is bad and we got the hearing aids 'cause the thing is if I don’t, I can't hear very well. I just got my ears checked and I have one infection right now in one ear. Other than that, the clarity is good, and I enjoy it. I can hear from a long distance. It helps me out.

I'm having all kinds of problems with my hearing aids. With the buttons on there, you don't know what's going on. You mash them for three times, and then you say, “Well, maybe I mashed them five times, or maybe I mashed them six times.” It's nice to be able to use my iPhone to adjust everything because I can see what I'm doing. Although the app is an excellent thing, I don't know what's happening now. The first time my hearing aids got set up, they were working good, but the next day, the program Engage had worked with me on was gone, and I was back to the old factory setting. I thought that once you set it, it was set till I reset it. I talked to someone from Engage yesterday, and the guy helped me somewhat by getting it adjusted on my iPhone, but this morning when I got up, they were back to the old setting.

Engage was the first one we tried out and came back to. The videos on YouTube were informative and very clear. We did struggle with ordering online though. We tried multiple times but it didn't seem to be terribly intuitive to us to go through it. We wound up having to call someone and do it on the phone. The gentleman was very helpful and patient. We got the hearing aids and we're very happy with what we've accomplished for my mom's hearing. The left one seemed to make an absolute difference. She's pretty religious about taking care of it and making sure they're charging. But we found that the one for her right ear did no good so we contacted the company. It was a small part of the wiring that had to be changed to turn a right ear into a left ear. They sent us that at no charge in a box that they paid for. They also paid for the return shipping. The instructions were utterly clear and concise so that I could switch it over.

Engage's people were really helpful. I liked the idea that I can change the volume of my hearing aids on my cell phone. They walked me step-by-step through everything that I needed to do because I'm not good with cell phones. They made sure I got the right app and got everything installed correctly. I was having trouble pairing the phone with the hearing aids, and they took me through that one as well. So far, I've had a good experience with them. My hearing aid has worked fine for the times that I use it. If I went with the high-end hearing aids of $7,000 they would have drowned out background noise a little more. But for the price, the Engage hearing aids do that enough where I can focus on the person speaking.

I saw that Engage was USB-chargeable, which I liked better than trying to replace batteries. So far, it's good. The hearing aids are doing what I need them to do. I've been also able to navigate the hearing aids and their apps satisfactorily.

I was looking at the features of the hearing aid and considering value for the dollar. I called an Engage rep and he worked well with me. He answered my questions. I can control the hearing aids from my phone but I found out I have to upgrade my phone to the next Android upgrade for it to work right. That feature doesn't work right now for me. I also had an issue with one of the hearing aids not charging and it would die after about six hours or less. The rep sent me two new ones and I sent mine back. That was easy enough. So far, so good.

Easy to use, easy to set up with your iPhone for volume and setting changes. As soon as I put them in my ears I could hear sounds I have not heard in years. There is no background noises, very clear sound. You can change from mild to moderate to extreme etc. Highly recommend this product. Less expensive than what I would have paid at an audiologist office with the same or better results.

I've looked at a lot of stuff for the past couple months and recently, I saw Engage. When I was doing searches, maybe it wasn't coming up as quickly as other companies. It'd be great if they could have more advertising. I haven't seen any other ads anywhere. If more people knew about it, they would really like it. My experience was great. It was pretty quick to get the product - maybe three days. I'm really happy with them. I've tried two other different types of hearing aid systems and I like this one definitely the best. I didn't like the feeling before that my ears felt so plugged up. It does not feel like that with these and I feel like the sound is a more natural kind of sound.

The lady that sold Engage to me called me back and wanted to know if I was satisfied. I told her I was satisfied for the most part. But I can't turn them up and down in my ears and they won't stay. Once my telephone is unhooked from them, they go real high. She was supposed to send me a webpage that tells me the difference, but she didn't do it. I don't know how much time I have left, but I might have enough time to send them back because I'm not too happy with the company on that. She didn't do a good job.

I highly recommend Sam's Club hearing aid department for anyone who may have a hearing problem. My technician, Jackie, was very professional, courteous, friendly and most of all she took the time to make sure that her goal was perfection. My life has certainly changed for the better since I have my new hearing aids. I just wish I had done this earlier and not waited so long. I now realize that waiting is the worst thing you could do, as your hearing will not get better on its own. It feels great to hear normal again. Thank you, Jackie!