Lucid Hearing Reviews
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About Lucid Hearing
Lucid Hearing sells prescription and over-the-counter hearing aids starting at $199. Many customers say its technology is easy to use, although that may not be the case for all users. And while it does offer a good number of OTC makes and models, not all customers will find an OTC product for them. Its prescription model is well established in the industry for those with moderate to severe hearing loss.
- Prescription and OTC options
- HSA/FSA-eligible
- Easy setup
- Self-adjustable with Lucid app
- Available at Sam’s Club
- May be expensive
- Not many OTC options
Helpful Reviews
What is Lucid Hearing?
Lucid Hearing is a national hearing aid company that sells both prescription and over-the-counter (OTC) hearing aids. One of its main offerings is its Engage OTC hearing aid, which is sold at Sam's Club. It manufactures products across five areas of hearing health: enhancement, enjoyment, protection, wellness and detection. Some of the brands it operates under include Westone Audio, Etymotic, HearGear, HearMuffs and Saf-T-Ear.
How does Lucid Hearing work?
The main differentiator for Lucid Hearing Aids is its Lucid technology, which uses “adaptive dynamic range optimization.” Lucid’s technology produces sound that is natural and precise while easily adaptable to different environments.
Customers can choose between OTC and prescription hearing aids.
Over-the-counter hearing aids
Since the Food and Drug Administration’s 2022 ruling that lets companies sell hearing aids over the counter, there are many more efficient and accessible ways to gain access to hearing aids. Lucid Hearing sells over-the-counter and prescription devices mainly through Sam's Club but also through other sellers such as Best Buy, CVS and Amazon. Most Sam’s Club locations have full Lucid hearing centers with both OTC and prescription options.
Lucid’s devices are preprogrammed with four proprietary programs that support the majority of individuals with perceived mild to moderate hearing loss. Each program is backed by research and clinical validation from the University of Texas at Dallas.
Prescription hearing aids
Lucid has 500-plus hearing aid centers nationwide (located mainly in Sam’s Clubs) and more than 50 international locations. Customers can get free hearing tests from a licensed specialist, who will make audio adjustments to help create the best hearing experience.
All customers also receive free lifetime adjustments and access to the Lucid Hearing app. This app offers LucidShape, a technology customers can use to refine their listening experience at any time.
Lucid Hearing products
Lucid Hearing offers both over-the-counter and prescription hearing aids.
Over-the-counter
According to Lucid, it offers the world's most advanced over-the-counter and preprogrammed hearing devices. It sells six styles of OTC hearing aids, ranging from $199 to $999 for a pair at the time of publishing, with a one-year warranty. Some are flexible spending account- and health savings account-eligible.
All of its OTC hearing aids are designed for individuals with mild to moderate hearing loss; prescription hearing aids are a better choice for those with moderate to severe hearing loss.
- Fio: While only currently available for presale, this is Lucid Hearing’s top-tier option. It has a discreet in-the-ear design built for all-day comfort. Its technology offers high-definition natural sound and clearer sound without distortion. These aids last up to 16 hours per charge and cost $999 for two.
- Engage Rechargeable: These hearing aids offer high-definition natural sound with a speaker-in-the-ear design for greater clarity. Customers can stream from their Android and iPhone devices as well as control their sound settings through the app. These aids come with a recharging carrying case and cost $799.
- Engage: These devices are the same as the Engage Rechargeables but without the recharging features. These aids are $599.
- Enlite: Another option currently just for presale, the Enlite hearing aids offer a sleek, in-ear design with great sound clarity. They include assorted tips for the best fit and two different listening profiles for all-day listening. The Enlite’s replaceable batteries can be used for days at a time. These aids are $299.
- Enrich Pro BTE: These behind-the-ear aids include eight-channel digital sound processing, an omnidirectional microphone and advanced noise reduction. Other features include volume control, wind noise filters and dynamic feedback cancelers. These aids are $299.
- Enrich: With Lucid’s most basic design, these hearing aids offer three preprogrammed settings and digital sound processing. They are lightweight (weighing less than one-fourth of an ounce) and are only $199.
Prescription
For prescription products, Lucid Hearing offers an assortment of traditional options customized to each wearer. A hearing specialist will help you determine which style makes sense for your specific type of hearing loss.
Style options include:
- Behind-the-ear
- In-the-canal
- Invisible-in-the-canal
- Full-shell
- Half-shell
- Open-fit
Other products
Lucid Hearing also sells additional hearing products, including earphones and monitors, earmuffs and earplugs, hearing supplements, and medical devices.
Lucid Hearing prices
Lucid Hearing’s OTC hearing aids range in price from $199 to $999 at the time of publishing online, although some retailers may sell them for different prices, depending on the pricing structure and any discounts being offered. Customers also have the option to finance their devices. The costs for prescription devices vary greatly based on hearing need and style.
You may be able to use insurance or tax-deductible income for payment. Some of Lucid’s OTC makes and models are eligible for HSA and FSA purchase, which can help cover some of the cost. For prescription devices, your insurance may cover some or all of the cost.
Lucid Hearing FAQ
Does Lucid Hearing have a warranty?
Lucid Hearing offers a one-year warranty on its hearing aids. It also offers free returns, although the return period depends on where you purchased them. If you purchased the aids at a hearing center in Sam’s Club, you can return them within 90 days for a refund. If you purchased from somewhere else, Lucid offers a 60-day manufacturer return period.
How long do Lucid hearing aid batteries last?
It depends on the design, but Lucid doesn’t share its average battery life span. You can contact the manufacturer for more information.
What phone is compatible with Lucid hearing aids?
Lucid Hearing devices are compatible with any iPhone 6 or newer iPhone with at least iOS 12 and any Android device with at least Android 10 installed.
Still have questions?
Are Lucid Hearing aids good?
While not the most well-known name in the market, Lucid Hearing is starting to gain traction as a good option for those with mild to moderate hearing loss. Its prices are affordable and, with financing and insurance options, most will be able to find some sort of payment plan that works for them. Lucid Hearing has 500-plus hearing aid centers nationwide (located mainly in Sam’s Clubs) and a relatively good return period of up to 90 days, so it’s easier than ever to find a device that works for you.
Lucid Hearing Reviews
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Reviewed May 21, 2026
2) The Bluetooth functionality is poor and intermittent. If I want to play music or a podcast while on a walk, I need to hold my phone within a foot or so of my face - or I lose connection in one or both devices.
3) The sound quality is not so great for music. When considering this and the problem mentioned above, I usually take out my hearing aids and use my Google earbuds when I go for long walks.
4) I tried wearing my hearing aids when I work out, but the sweat in my ears has gotten into the devices, apparently, and my contact at Sam’s said she can. I no longer connect to them on her system, so needs to send them out for repair.
5) Continuing from above, she is no longer able to send my devices for repair, as she has no idea where to send them since the change in the relationship between Sam’s and Lucid.
Reviewed May 6, 2026
After numerous readjustments these still do not function for me and of course it’s nearly impossible to get refund. So I’m out over $3,000. VERY poor customer service. Save your money. DO NOT buy anything from this company.
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Reviewed Feb. 26, 2026
I have been hesitant to seek hearing aids because of aggressive advertising. When family and friends told me how much my life could improve, I contacted Alex ** at Sam's in Owensboro. I was impressed with the interview and testing. Follow-up visits with Alex have fine-tuned the devices and justified the investment.
Thank you so much for your kind words! We’re thrilled to hear about your positive experience and truly appreciate you taking the time to share your feedback. Should you need any further assistance, please feel free to contact our Customer Solutions Team at 1-800-785-6052. We look forward to continuing to support you.
Lucid HearingCustomer Solutions Team
Reviewed Jan. 10, 2026
I went to Sam’s Club in Waco TX, in October to look for hearing aids…, after some issues w/ the testing equipment I was fitted with the Lucid 64 hearing aids for $2,000 and got financed thru Allegro, I was told by the salesperson that these were discoverable via Find my App on my Apple phone. Somehow the very experienced of 26 yrs Lucid agent couldn’t figure out how to connect them to Find My App….I later found out that these were not discoverable but if I spent $4,000 they would be. Totally lied, and mis-represented the product. The hearing aids would squawk occasionally and not because the batteries were low. Defective product…. I live in Jackson WY and had to drive 100 miles one way to the Sam's in Idaho Falls ID, to return them. Their Lucid agent was not in so I was to leave them with the optical department in Mid November.
On my account the mailing address was not on file w/ Allegro so I get an email with a notice that a payment had to be made. I called the Idaho Falls agent and he claims he couldn’t figure out how to de-program them so he sent them back to Waco TX Sam’s, I called that department several times with no response. I called the main office to let them know about this issue and finally got a call back from the agent in Waco TX Sam’s. She said her phone line are not working. She didn’t understand why the agent in Idaho Falls ID Sam’s couldn’t figure it….(Incompetence), after some time I still saw the bill w/ Allegro had a balance and payment owing.
After sometime I contacted her thru her personal Cell phone since she claimed the phone was not working, and finally got a response: “It’s being handled. It’s out of my hands since I’m not the one that took the return but I did get it turned in the right direction but if you have made any payments it will be returned to you.” I responded: “ Great to know. Who is going to handle it? Is there a contact #? Thank you, I’m to assume that it’s being handled by the Idaho Falls store where I returned it? Please advice….thanks. Peace, NO RESPONSE!! I called the Idaho Falls Lucid agent, he had no idea and was going to call me back as I asked him to look into it…No Response!!
I disputed the charge w/ Allegro now Simplicity, Sam’s has 20 days to respond and it’s been almost a month with no response. I contacted Lucid corporate, several times to get regional managers involved with both locations, no call, no text, no email. I’ve spent numerous hours, getting anxiety w/o compensation I charge $300/hr for my services with my business….I keep calling Lucid and they don’t call back either. I’m feeling that they’re not going to allow me to return this item and are basically by denying a refund are stealing from me…they mis-represent the defective product, and will not allow returns. Buyers beware!!
We sincerely apologize for the frustration you experienced with your purchase and the communication challenges you encountered. We take feedback like yours seriously and encourage you to contact our Customer Solutions Team directly at 1-800-785-6052 so we can review your case and assist you. Thank you for bringing this to our attention.
Reviewed Dec. 26, 2025
I met Derick ** with Lucid Hearing inside the Sam’s Club in Vero Beach, Florida. He was extremely knowledgeable and did a great job explaining the entire process, including how the hearing test would work. After the test, Derick carefully went over the results in detail and made sure I fully understood everything. I really appreciated the time he took and his professionalism. Thank you, Derick!
Thank you so much for your kind words and 5-star review! We’re thrilled to hear that Derick provided such a knowledgeable and thorough experience and took the time to walk you through each step of the process. Making sure our customers feel informed and comfortable is always our priority. We truly appreciate you choosing Lucid Hearing and look forward to supporting your hearing health journey!
Reviewed Sept. 5, 2025
I have been using Lucid hearing instruments for many years. They are high quality and with proper care will last a long time. As good as the instruments are the sales and service are even Better. I deal with the Sam's Club in south County in St. Louis. Austin, the technician is a very professional and respected young man. Always greets you with a smile and a great communicator interested in helping you. The knowledge he has of Audiology is very reassuring that he can help with your hearing loss. I highly recommend this facility and Austin.
Thank you much for your kind words and for being a loyal customer! We’re thrilled to hear that your experience has been positive and that Austin provided such excellent care and service. We’ll be sure to share your feedback with him. Should you need anything further, please do not hesitate to reach out to our Customer Solutions Team at 1-800-785-6052. We truly appreciate your recommendation and look forward to continuing to support your hearing health!
Best Regards,Lucid Hearing
Updated review: Oct. 1, 2025
After working with my local hearing specialist, customer service, and the district manager, I was finally able to resolve my problem with my Lucid Hearing aids. I really appreciated the level of involvement and level of support I received. Lucid was genuinely interested in making my hearing aids custom to my hearing needs. Kudos to a company that truly cares about its customers.
Original Review: Aug. 28, 2025
I purchased my Lucid Hearing Aids a few years ago and had some difficulty with them remaining fixed in my ears. I also experienced a shrill sound when touching or waving my hand in proximity to the hearing aids. So, I am now on my fourth hearing aid specialist at my local SAM'S Club who identified that the connecting line from the ear to the base of the hearing aid was too short for my ears. However, when he explained the cost to address this issue, it was cost prohibitive. My question is why didn't the other three specialists recognize and address this issue?
We truly appreciate you sharing your experience and are so sorry to hear about the challenges you’ve faced. That’s not the experience we want for any of our customers, and we’d love the opportunity to make this right. Please send us a private message with your contact details or reach out to our Customer Solutions Team at 1-800-785-6502 so we can work on a solution together.
Best Regards,Lucid Hearing
Reviewed Aug. 17, 2025
For about 15 years, I have used Oticon hearing aid and decided to try Lucid at my local Sam’s. I am a guitar player and having hearing aids that compensate for my hearing loss is a must. After purchasing my top-of-the-line Lucid hearing aids, I left the store and went home to practice. Once I turned the music on, my brand new hearing aids automatically muted, as if I pulled them out of my ears. I went back to the store and they reprogrammed the Music setting and said that is what I need to use in order to play and practice music. I went back home and found the new setting did nothing to correct the problem.
The next issue I found was during church, if someone clapped, it would mute the hearing aids for a few seconds, then the volume would slowly return. The next issue was the right hearing aid would sometimes sound very distorted when listening to something by Bluetooth, then the right one would just disconnect. Back to the store and they decided to send the hearing aids in and request and new replacement pair, sounded good to me! Last week, my new hearing aids came in and I found that there was no improvement, still the same issues, at this point, I feel like it was a waste of $5000. I didn’t want or need hearing aids to mute anything, just improve my hearing loss, no more and no less.
Thank you for your feedback. We’re sorry to hear about the challenges you’ve experienced with your new hearing aids, especially while playing music. Your experience matters to us, and we’d love the chance to review your settings and work toward a solution. Please reach out to our Customer Solutions Team at 1-800-785-6052 so we can assist you directly. We look forward to assisting you.
Best,Lucid Hearing
Reviewed July 17, 2025
Aids minimally adjustable for my hearing loss and whistle frequently. Also note shipping charges for 20 wax guards, which weigh less than an ounce, no other option for shipping. I'll never be doing business with this brand again.
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience hasn’t met expectations. We understand how frustrating fit or feedback issues can be, and we apologize for any inconvenience caused by the shipping options. We’d really appreciate the opportunity to make things right. Please reach out to our Customer Solutions Team at 1-800-785-6052— we’re here to support you and want to help.
Thank you for your suggestion. We will take that into consideration.
Reviewed Jan. 9, 2025
The decision to purchase a hearing aid was made after visiting my audiologist and him telling me that it was time. My friend had gone to Sam's Club and told me about Alyssa from Lucid Hearing.
The hearing aids are about half the price of what I would have paid if I went to Miracle-Ear or one of those places. It was still a lot of money, but it was better than twice as much money.
The hearing aids work, when I remember to wear them, and I have no complaints. I don't wear them if I don’t go out, and I haven't really been going out. I know how to change the volume, and I know there's a setting to make some other adjustments, but I am not techy. So, Alyssa had me come back every week for three weeks, then at two months, and then at four months. She did the adjustments and wherever it's set works for me.
Alyssa is wonderful. In this world where customer service is mostly dead, she listens, and makes you feel she's present and you're special. She answers all questions and takes care of everything. She's really a gem. Consequently, they've probably picked up 10 or 15 new clients because of the rave reviews we've given her. It was just a very pleasurable experience, top to bottom.
Thank you so much for sharing your journey and kind words! We're thrilled to hear Alyssa provided such outstanding care—she truly is a gem. We’re glad your experience with Lucid Hearing has been positive, and we wish you continued healing and success with your transplant recovery. Please don’t hesitate to reach out if we can support you further. Our Customer Solutions Team at 1-800-785-6052 would be happy to assist.
Reviewed Jan. 9, 2025
I couldn't hear properly, and since Lucid Hearing doesn't need a prescription, I went with them. The person I worked with at Sam’s Club was great. The hearing aids are of very good quality and have made my day-to-day activities better.
Thank you for your kind words and for choosing Lucid Hearing! We're so glad to hear your experience with our specialist was great and that your hearing aids are making a real difference in your daily life. It’s wonderful to know they’ve helped improve your overall quality of life. Your satisfaction means a lot to us, and we’re always here if you need support or have any questions in the future. Please feel free to contact our Customer Solutions Team at 1-800-785-6052.
Reviewed Jan. 9, 2025
We had some family members that had gone to Sam's and found out that Lucid Hearing was there. It didn’t take long for the testing, and the person who assisted me was very good. I like being able to adjust the hearing aids with my phone, turning them up and down, and charging them, not going through batteries like crazy.
Thank you so much for sharing your experience! We're thrilled to hear that convenience, service, and technology all came together to provide a positive outcome for you. It's great to know the app, Bluetooth, and rechargeable features are making a difference in your day-to-day life. We truly appreciate your recommendation and are grateful to have earned your trust. Please don’t hesitate contacting our Customer Solutions Team at 1-800-785-6052. We look forward continuing to serve you.
Reviewed Dec. 23, 2024
I initially got my mother and my aunt the Lucid hearing aids. I'm their Uber driver, and what led me into getting my ears checked was because they were hearing so good and I was still saying, “Huh? Huh?”. The lady who helped me is an excellent person. She helped me make decisions, like the goods and the bads. I got my hearing aids two weeks after I had my hearing checked. And she even stopped in the middle and asked if I had ever been around an explosion because of how bad my left ear was. Had my left ear not dropped five points more below than what my right ear was, she would have said, “Just keep an eye on it.” But it dropped so drastically and it's what alarmed her on what was wrong with my ears. We connected it back to me being in the fire department.
She gave me the reasons, all the do’s and don’ts, and what she all said made sense. But she didn't pressure me. My mom and my aunt had a fellow who was helpful about letting them know why they need hearing aids, but he didn't give the reasons why we might want to consider something. She's a little more compassionate and knows what she’s talking about. When I was figuring out the earpiece and the little pieces that I needed to change out, because I was getting too much feedback, squelching my ear, or I couldn't hear clearly, I went up there twice in one day and she never blew at me. We tried different pieces and once we found what it was, she noted it in my file.
My aunt stopped wearing hers because she wasn't told by the previous person that she could get the pitch changed. The lady who helped me, figured out she had to have a smaller earpiece on one ear than the other ‘cause her ears are not the same. She also worked with my mother and aunt, just as if she were her customers. She's just not taking care of people she deals with, she's taking care of anybody who makes an appointment or stops and asks questions. That goes a long way.
We all paid $1,620 a piece for our hearing aids, which insurance doesn't cover, and we're all retired. It would have been better to have a payment plan like pay half down and then pay the rest off in a couple of months. The hearing aids are worth their price, but it’s a lot of money to pay out at one time.
I've never bought hearing aids before, but there is a world of difference in my hearing. I feed hummingbirds all year long and I could hear their wings and chirping. I forgot what an oscillating fan sounded like and I haven't heard rain hit leaves in probably 20 years, and I could hear that now. And there's no feedback. I've not ever had to use the noise filtering on the phone. My wife said I might need to get protection for my hearing aids back because I hear too well. I can even hear conversation in the backseat.
I like the way that it hooks to my phone to where I can mute it if it is too loud, which has never happened to me before. I connect the audio during a phone call and so, I can hear a conversation a whole lot better now than I used to. I also used to watch TV at volume 26, and now it’s at 16. I charge my hearing aids every two days and I wear them about 10 hours a day. If it’s connected to my phone, it lets me know when it's low or I can see the percentage.
I have recommended Lucid to people in the Sunday school class and buddies of mine who's always going, “Huh?” I told them the hearing aids are not like the old days where they’re big and bulky.
Mr. Eddington,
Thank you for sharing your feedback with us regarding your experience with our hearing aids and giving us a 5-star review. Our goal is to not only help you hear better but provide outstanding customer service and ensure that our customers have the best experience. If you need any support regarding your aids, our Customer Solutions Team is here for you every step of the way! We can be reached at 1-800-785-6052 Monday - Friday from 8am - 5pm CST.
Thank you,Kathryn Benton (H.I.S.)
Customer Solutions Team
Reviewed Dec. 23, 2024
The Lucid hearing aids are good, 90% of the time. Initially, I had the feedback. I took it to the person at the Sam's Club and she fixed it. And it was really good. The only problem that I have now is it drops on the charge. I don't know if it's a charger issue. One of the hearing aids doesn't keep up the charge. But it's not always. One day, it charges and it keeps the charge for all 10 hours. The other day, even though I put it on the charger at night, I have experienced like three hours tops and it would be already saying, "Low battery". So, I took the aid in for the battery too and the rep replaced the battery on the hearing aid. It is not consistently happening anymore, but it's the same hearing aid. In 30 days, I'm experiencing it like in three days. Apart from that, it's good. It's well connected to my Bluetooth and I'm hearing well. It doesn't hurt that I use it for long hours which was one of my biggest fears. So, overall, it's good.
Thank you again for choosing Lucid Hearing—we value your feedback and your trust in us!
Reviewed Dec. 19, 2024
I'm partially deaf in one ear and completely deaf in the other one. So we went to do the hearing test and tested the Lucid hearing aids out. I really like them and I like the person who was doing the test. He was very helpful. The product's great. I haven't had any trouble with them at all. They're easy to use and I like that they connect to my phone. The biggest thing for me is I'm able to work because it was affecting my ability to go to work at one point.
I work in a restaurant as a server. I first started this job earlier this year and I could not hear any of the customers talking to me. I always had to say, "Can you repeat yourself? I'm so sorry. I'm partially deaf." And now, with my hearing aids, I don't have to do that. I've had three tables come in that were deaf and only knew sign language. And I don't know sign language, so I type on my phone. And I got to tell all three tables about Lucid Hearing in Sam's Club hearing aids and everything. It was so cool.
I can go out with my friends now and hear them. I don't feel left out of the conversation, same with my family. I don't have to say, "Huh?" every 5 seconds.
Kelsey,
Thank you for sharing your feedback with us regarding your experience with our hearing aids and giving us a 5-star review. Our goal is to not only help you hear better but provide outstanding customer service and ensure that our customers have the best experience. If you need any support regarding your aids, our Customer Solutions Team is here for you every step of the way! We can be reached at 1-800-785-6052 Monday - Friday from 8am - 5pm CST.
Thank you,Kathryn Benton (H.I.S.)
Customer Solutions Team
Reviewed Dec. 19, 2024
The hearing aids are wonderful. They've been very helpful. The set that I had gotten has a charger, so I can take it with me on the go to charge them. It will Bluetooth to my phone so I'm able to take phone calls and hear better in crowded areas. I know the aids are in my ears but it's not uncomfortable. I’ve actually already recommended them to my uncle, which he also got and he's been very happy.
Mrs. Lewis,
Thank you for sharing your wonderful experience with us in regard to our hearing aids and our specialist! Also, for giving us a 5-star review. Our goal is to not only help you hear better but provide outstanding customer service and ensure that our customers have the best experience. If you need any support regarding your aids, our Customer Solutions Team is here for you every step of the way! We can be reached at 1-800-785-6052 Monday - Friday from 8am - 5pm CST.
Thank you,Kathryn Benton (H.I.S.)
Customer Solutions Team
Reviewed Dec. 19, 2024
My wife’s co-worker had Lucid and recommended them. The hearing aids are pretty simple. I barely know that they're there and they work well. The guy I go to see for them, I see him every so often, and he tunes them right up. He’s a nice guy. Except for a little whistling noise once in a while, other than that, I can hear my wife and my five-year-old niece better.
Reviewed Dec. 19, 2024
My experience with the Lucid hearing aids has been good. It's been really good. It was recommended to me by the ear doctor at Sam’s Club. It's good 'cause it goes with my Apple phone. Also, I picked it because of the price, too. It was half the price of what I would have paid with the hearing doctor.
Reviewed Dec. 18, 2024
It was convenient to schedule an appointment at the Sam's Club. I had a good experience with the hearing specialist. Having the Lucid hearing aid changed my life significantly and makes it so much better. I’m able to change the mode when I'm in a restaurant. I don't really notice them once they're in so it feels good. It's worth it.
Mrs. Sitts,
Thank you for sharing your feedback with us regarding your experience with our hearing aids and giving us a 5-star review. Our goal is not only to help you hear better but also provide outstanding customer service and ensuring that you have the best experience. If you need any support regarding your aids, our Customer Solutions Team is here for you every step of the way! We can be reached at 1-800-785-6052 Monday - Friday from 8am - 5pm CST.
Thank you,Kathryn Benton (H.I.S.)
Customer Solutions Team
Reviewed Dec. 18, 2024
I went in for the free hearing test and I chose to use Lucid. The product works great, actually. I'm hearing stuff that I haven't heard in a long time. Their hearing aids are pretty slim and they fit comfortably in my ears. It's great. I can also listen to music and stuff online with the Wi-Fi or the Bluetooth. It's not a noise cancellation, but I can turn it down if it's loud. I really like the features.
Before, when somebody was walking away from me or if they weren't facing me, talking, I couldn't really hear them. Now, I can. I've actually sent three people from my family in, for them so that they got a good experience like me.
Thank you for sharing your journey to better hearing with us. We are happy your experience with our hearing aids is positive and thank you for giving us a 5-star review. We are committed to providing outstanding customer service and ensuring that our customers have the best experience. If you need any support regarding your aids, our Customer Solutions Team is here for you every step of the way! We can be reached at 1-800-785-6052 Monday - Saturday from 8am - 6pm CST.
Thank you,Kathryn Benton (H.I.S.)
Customer Solutions Team
Lucid Hearing Company Information
- Company Name:
- Lucid Hearing
- Website:
- lucidhearing.com
