Hubble Contacts Reviews

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About Hubble Contacts

Hubble Contacts is an online prescription contact lens provider that offers daily contacts at an affordable price. The company sells FDA-approved contact lenses made with high quality ingredients that help maximize comfort and visibility. Hubble has made a commitment to sustainability by making both the lens packs and boxes recyclable.

Hubble Contacts Reviews

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    How do I know I can trust these reviews about Hubble Contacts?
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    Page 5 Reviews 470 - 670
    Price

    Reviewed Aug. 15, 2019

    I am very pleased with Hubble contacts! I’ve never had any issues with the contacts or the company. They arrive when they are scheduled to. The price is very fair. They are very comfortable to wear even if you fall asleep with them in. I would 100% recommend Hubble to anyone who wears contacts!

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    Hubble Contacts
    Response from Hubble Contacts

    Hi there Dora!

    Thanks for your lovely review. So happy to hear you're loving Hubble. Just try not to make a habit to fall asleep with them on too much ;)

    - Maya

    Reviewed Aug. 15, 2019

    For years I've had dry eyes and problems with my contacts. I switched about a year ago to Hubble and have not had any problems with my contact lenses! These are great, they are easy to get and I'd recommend anyone to have them.

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    Hubble Contacts
    Response from Hubble Contacts

    Hello Caroline,

    Thanks for sharing your experience! I'm happy to hear your find Hubble so comfortable!

    - Maya

    ReliabilityProcess

    Reviewed Aug. 15, 2019

    I've been using this service for over a year and am so satisfied with their consistency and reliability. I appreciate adjusting the frequency with which I get my contacts that exceed a month. The process was completely easy once I obtained my subscription. Will definitely recommend if you like the flexibility of daily-use contacts!

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    Customer ServicePunctuality & Speed

    Reviewed Aug. 15, 2019

    I’ve been wearing Hubble contacts for almost a year now and I could say that I am truly satisfied with everything about the company and its product. I first saw the advertisement on Pinterest with the 2 week free trial so I said why not, and I have never gone back to glasses since. Customer service is FANTASTIC! I wasn’t sure if I wanted to buy every month so they’ve made it easy to customize your shipments and they come right on time. It’s definitely worth to try them out! I’m overall a very happy customer!

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    Hubble Contacts
    Response from Hubble Contacts

    Hi there Alexa,

    We're so happy to hear we've made you such a happy customer! Thank you for your wonderful review :)

    - Maya

    Verified purchase

    Reviewed Aug. 15, 2019

    Hubble contacts are for contact wearers who are looking for a cleaner, convenient, no accessories needed vision correction process! I love using Hubble. It’s worth the money and my eyes have had less bouts of dryness! I’ve even worn them overnight (I know you're not supposed to) and had less discomfort than with my old lenses from Acuvue! I don’t know what I’m gonna do when I run out of money. Lol.

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    Hubble Contacts
    Response from Hubble Contacts

    Hello Artishia, thanks for your review! I’m so happy to hear that you’re loving the lenses and they work great for your eyes. And yes try not to wear them overnight ;) Also please know that you can you can control your delivery schedule! Log into your Hubble account to skip orders or change your delivery frequency to suit your needs. You can also reach out directly to vanessa@hubblecontacts.com if you ever need help with anything!

    Thanks,

    The Hubble Contacts Team

    Customer ServiceStaff

    Reviewed Aug. 15, 2019

    I’ve been using Hubble contacts for over a year now and am thrilled with how much I’ve been saving! They’re comparable to the name brand contacts and you don’t really notice a difference. Their online customer service is also super responsive and quick.

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    Hubble Contacts
    Response from Hubble Contacts

    Hey K.

    Thanks for your review! Glad to hear you've been able to save so much by using Hubble.

    - Maya

    Punctuality & Speed

    Reviewed Aug. 15, 2019

    Lenses are great - arrive in time. Lenses do not bother my eyes. For the past year I did not have any issues with the daily lenses that I've been using. I will continue to use Hubble and their lenses.

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    Hubble Contacts
    Response from Hubble Contacts

    Hey Danny,

    Thank you for your review. I'm glad to hear you're no longer experiencing any issues now that you're using Hubble!

    - Maya

    Reviewed Aug. 15, 2019

    I previously had used contacts that were costing me $100+ dollars & they always dried my eyes out! Since switching to Hubble I’ve never been more happy with them! I only pay $36/month & have eyes that not only can see things far away but also don’t get dry! I haven’t bought contact solution since I switched. Definitely recommend! 10/10!

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    Hubble Contacts
    Response from Hubble Contacts

    Hello Courtney,

    Thank you so much for sharing your experience! So glad you don't have to worry about dry over-priced lenses anymore :)

    - Maya

    Customer ServicePrice

    Reviewed Aug. 15, 2019

    I've been using Hubble for about a year. I love the price, convenience, and flexibility. I have been a daily contact lens wearer for close to ten years, and I like my Hubble contacts the best! Also, their customer service is excellent and very responsive.

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    Hubble Contacts
    Response from Hubble Contacts

    Hello Tracy,

    Thanks for writing in! Sounds like you know your contacts ;)

    - Maya

    Punctuality & Speed

    Reviewed Aug. 15, 2019

    I love Hubble! The contacts are super comfortable and I never have problems with my subscriptions coming in on time. The packaging is so cute too and it's like a little gift in the mail every month! No complaints. :)

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    Hubble Contacts
    Response from Hubble Contacts

    Hey Abigail,

    Thanks for your review! Why shouldn't contacts be cute? We think it's more fun that way and are happy to hear that you agree!

    - Maya

    Reviewed Aug. 15, 2019

    Easy to enroll. Easy to adjust shipments. Convenient and fairly priced. My contacts arrive without any extra thought and I’ve found them to very comfortable. See no reason not to continue with this service.

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    Hubble Contacts
    Response from Hubble Contacts

    Hello Tanya,

    Thanks for this! So happy to have you on-board.

    - Maya

    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Aug. 15, 2019

    Hubble Contacts is a great product and customer service is wonderful. I receive my contacts on time every month with no issues. I had one issue when I first ordered with the prescription being wrong. I emailed and got a very quick response and they fixed the issue with no questions asked and sent out replacements immediately. Hubble is a convenient way to get contacts and the price is wonderful! I recommend them to everyone I know!!

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    Hubble Contacts
    Response from Hubble Contacts

    Hi there Dana,

    Thanks for sharing your experience! I'm happy to hear that our agent was able to clear things up for you right away. If anything else ever comes up, please know that you can always email us at help@hubblecontacts.com with the subject line "Attn: Consumer Affairs."

    - Maya

    Price

    Reviewed Aug. 15, 2019

    Best and most comfortable contacts I've ever worn. And I have been wearing them for over 40 years. You just can't beat the price! They come individually packaged and so convenient. You are shipped 30 days of contacts and at the end of the day, you just throw them away. They take the smallest amount of insert solution I have ever used because they are so light and saturated from their packaging. You feel that there is nothing in your eyes. Great money spent on quality lenses.

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    Hubble Contacts
    Response from Hubble Contacts

    Oh wow Mike thank you so much for your review! We're proud to stand-out so much among all the lenses you've tried!

    - Maya

    Customer ServicePrice

    Reviewed Aug. 15, 2019

    I've been using the Hubble Contacts service for a few years now and I can't recommend them enough to others to friends and family. There have been a few instances where I've had to call customer service. Once for a shipment that did not arrive and once when my change of address was not noted. Both times, I got a swift resolution that made sure I got the contacts when I needed them. Lastly, it's convenient and less expensive than my doctors' office.

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    Hubble Contacts
    Response from Hubble Contacts

    Hello there Matt,

    Thanks so much for recommending us! Also I've very happy to hear our agents were able to clear up the difficulties that came up for you before. If you ever need help again, we'll be there for you at help@hubblecontacts.com with the subject line "Attn: Consumer Affairs."

    - Maya

    Verified purchase
    Price

    Reviewed Aug. 15, 2019

    I've been using Hubble for a year. The service is nice because I don't have to worry about running out of contacts and they are affordable. The only downfall is that by the end of the day my eyes are strained, but it's not big enough a downfall to cancel since I just throw them out and start a brand new pair the next day.

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    Hubble Contacts
    Response from Hubble Contacts

    Hello Jesicah,

    Thank you for taking the time to write your review! I'm sorry to hear your eyes become a bit strained after wearing Hubble. If you have any questions or concerns please go ahead and send us an email to help@hubblecontacts.com with the subject line "Attn: Consumer Affairs" and we'll be happy to help out however we can!

    - Maya

    Customer Service

    Reviewed Aug. 15, 2019

    I've been using Hubble Contacts for a year. My prescription recently changed days after I received my monthly order. I notified them of the change in my prescription. They sent me a one month supply and I only had to pay the shipping. Great customer service.

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    Hubble Contacts
    Response from Hubble Contacts

    Hello Kim,

    Thank you for sharing this experience. So happy to hear that you got your prescription changed and sent out to you in a timely manner with the help of one of our agents!

    - Maya

    Price

    Reviewed Aug. 15, 2019

    I started using Hubble about 2 years ago. I love the price and the flexibility to change ship dates when you don’t need contacts. It’s very convenient to receive the contacts at my door instead of having to make an extra stop to pick them up somewhere. I don’t have to think about it or worry about forgetting them.

    Thanks for your vote!
    Hubble Contacts
    Response from Hubble Contacts

    Hi Analisa, thanks for your review! I'm happy to hear you're enjoying the convenience of our subscription service.

    - Maya

    Customer ServiceStaff

    Reviewed Aug. 15, 2019

    I called to cancel my subscription and they told me that it been canceled over a year ago. When asked why am I still getting recurring charges and boxes sent to my house she then said that they verified with the doctor about my prescription and that that is why they canceled it last year but still show that nothing is active in their system but yet I keep getting charges. She would then change her mind no I mean this year and she couldn’t even say anything straight. When asked to speak to a supervisor she didn’t even place me on hold and I could hear them yelling at each other back-and-forth about canceling in another language. There were probably four or five people arguing over cancellations on the call center phones. Do not do business with this company. I WAS TOLD TO DISPUTE THE CHARGES TO GET ANY MONEY BACK AFTER ONE YEAR OF TRYING TO GET THEM TO STOP CHARGES.

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    Price

    Reviewed Aug. 15, 2019

    Hubble Contacts are the best. I love being able to have fresh contacts everyday and not have to buy Saline solution or store them. Just throw them out every night and start over in the morning. I always thought it would be too expensive but it’s quite cheap when you think of saving on daily care.

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    Hubble Contacts
    Response from Hubble Contacts

    Hi there Shiobhan,

    Thanks for your lovely review! I'm so happy to hear you're able to enjoy the ease and comfort of dailies now with Hubble :)

    - Maya

    Customer ServicePriceStaff

    Reviewed Aug. 15, 2019

    User friendly contacts, like the writing on the lens to help determine correct side. Can easily place order on hold if need be. Price is cost effective, compared to other lens companies. Customer service is friendly.

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    Hubble Contacts
    Response from Hubble Contacts

    Hi H,

    Thanks for your review! We're happy to hear you're enjoying the Hubble experience.

    - Maya

    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 15, 2019

    I have been with Hubble for over a year now. Hubble is overall a good company and I do not have too many complaints on their actual contacts aside from the fact that two times I received blister packages that were completely dry (It was only two individual lenses so no big deal). However, I do have a big issue with their customer service team. 1. they are only "available" via email and do not have a support number which is annoying when I need immediate service. Sometimes it takes hours or days to hear back via the support email. 2. I recently had an experience where my contacts were over a WEEK late. I tried contacting support but they were unable to help me and simply said: "it is a delay on the shipping company, not us". Like what? That's not my problem. Choose a better shipping company then.

    I was forced to wear glasses that have a poor prescription strength which greatly affected me that week. The worst part was that the support team was not even willing to give me at BARE MINIMUM a free 15 day supply as an "I'm sorry". After writing this review I better get not only 1 month free but 2 months for this stupid inconvenience. I hope others have had better experiences with their support because mine was subpar at best.

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    Reviewed Aug. 15, 2019

    My husband and I travel all over the country for business, and it was difficult to fill my prescription in each new town or city. Sometimes they wouldn't carry my lenses or they would be out of stock, and I would have to wait. Sometimes waiting wasn't possible. In addition, my original lens manufacturer sold to another company and I found bad lenses in every other box of 6! It's so simple to change my delivery address, and update my prescription. And knowing that my lenses are new everyday give me peace of mind. Thank you, Hubble!

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    Hubble Contacts
    Response from Hubble Contacts

    Hello Susan,

    Thank you so much for your wonderful review! I am so happy Hubble has been such a help to you :)

    - Maya

    Reviewed Aug. 15, 2019

    I love them. Never have to worry. Pop one in a day, traveling, take as many as you need, no need to bring a bunch of stuff. Keep in bag, friends house, locker, etc. Last all day then throw away!

    James

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    Hubble Contacts
    Response from Hubble Contacts

    Hi James, thanks for your awesome review! We're so glad you're enjoying the ease of Hubble.

    - Maya

    Reviewed Aug. 15, 2019

    My journey with Hubble started last year, August 2018. Hubble shipped me the first 15 pairs of contacts for free. I paid only 4$ for shipping. I gave it a try. Since then, I use Hubble every day. It was a little bit uncomfortable to put them on, in the beginning, but after a few YouTube videos, I got it. I am really happy with their contacts.

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    Hubble Contacts
    Response from Hubble Contacts

    Hey Demi!

    Thanks for your lovely review and for sharing your experience. We're so happy Hubble is working out for you :)

    - Maya

    Customer Service

    Reviewed Aug. 15, 2019

    My experience with Hubble has been great! I currently have the subscription for my son. After skipping the next shipment, he realized at the last minute, while out of town that he was down to his last pair. I was able to contact customer service through email and get the contacts sent by the next day without any hassle.

    Thanks for your vote!
    Hubble Contacts
    Response from Hubble Contacts

    Hi Kia,

    Thank you for taking the time to leave this review. It's so great to hear that you're loving the Hubble experience, and that our team was able to get that order our for your son! We really appreciate the awesome feedback :)

    Thanks,

    The Hubble Contacts Team

    Verified purchase
    Punctuality & Speed

    Reviewed Aug. 15, 2019

    I have been wearing contacts most of my life and can say that Hubble delivers a optimum contact wearing experience. The contacts do not irritate the eye and since they are only worn once a day, are not susceptible to frequent contact worries such as pink eye. The contacts deliver on time, so no worries about being without contacts. Great product and invention!

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    Hubble Contacts
    Response from Hubble Contacts

    Hi M.F.

    Thanks for your lovely review! We're so happy you're enjoying our lens :)

    - Maya

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 15, 2019

    I joined Hubble last year in an attempt to find some kind of contacts that were comfortable and affordable. Because of my job (hair stylist) my ophthalmologist told me I needed to wear disposable dailies. Of course, the only ones that would suit me were $99/box. I am lucky that both eyes wear the same Rx otherwise it would have been two boxes at $99. I tried Hubble on a whim with a two week free trial. These contacts are honestly the most comfortable I've ever owned. They don't dry out while I am at work blow drying and encountering chemicals. I don't need to use eye drops to rewet them.

    The company always sends my next box on time, billing date is consistent. They email me to let me know it's coming. One month, I realized I needed my next box a week early because I was going out of town and would run out on my vacation and wouldn't be home to bring them inside for a week. They billed me that day and mailed them out a week early, which was brilliant. So helpful. The quality is consistently good. I like that they've added the HUB markings so you can tell if they're right way out, they didn't have that at first and the lenses are so thin you could put them in backwards and not realize it until the rim itched inside the eye. I really enjoy my Hubble lenses and plan to continue my subscription for a while to come.

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    Hubble Contacts
    Response from Hubble Contacts

    Hi Carlie,

    Thank you so much for your awesome review! I am so happy to hear Hubble has made your life so much easier on the job and beyond. I'm also glad to know you received the help you needed in a timely manner from our team. If yo ever have any questions or concerns please send us an email to help@hubblecontacts.com with the subject line "Attn:ConsumerAffairs" and we'll be more than happy to help out.

    - Maya

    PricePunctuality & SpeedOnline & App

    Reviewed Aug. 15, 2019

    It's so nice that I don't have to remember to reorder my contacts or go pick them up, plus they're so cheap! I do feel like the contacts dry out quickly, usually about 8 hours. Their website isn't the easiest to navigate if you want to change your ordering time. Recently, they added state taxes to the charge without giving subscribers advanced notice. Overall though, I am satisfied and will continue using Hubble. Thanks for making it easier!

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    Hubble Contacts
    Response from Hubble Contacts

    Hi C.

    Thanks so much for writing your review and sharing your valuable feedback with us! So gad to hear you're loving the convenience of our service. If you have any questions or concerns about recent price changes or anything else, please don't hesitate to reach out to us at help@hubblecontacts.com with the subject line "Attn:ConsumerAffairs" and we'll be happy to help.

    - Maya

    PricePunctuality & Speed

    Reviewed Aug. 15, 2019

    I've been using Hubble for a little over a year now and have had such a great experience with them. Signing up and uploading my subscription was really easy and only took several minutes for me to do. I always get my contacts on time and even in advance before I run out of my current package. I've tried several different contact brands over the years and the Hubble contacts have been my favorite by far!! They never dry out or bother me throughout the day. Not only are the contacts and the service great, but the price is an awesome deal!

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    Hubble Contacts
    Response from Hubble Contacts

    Hey Rachel,

    Thanks for your awesome review! We're so happy to have you aboard and hope you continue to enjoy the ease of the Hubble experience for years to come.

    - Maya

    Customer ServicePunctuality & Speed

    Reviewed Aug. 15, 2019

    I have been a Hubble customer for several years and I must say it has been a fantastic experience. I have sensitive eyes and contacts have always made my eyes hurt after only an hour or two wearing them. My doctor had me try several brands that were marketed as super thin and the latest best technology for sensitive eyes and those with astigmatism. Well, none of them worked, and my eyes were in pain after a very short time.

    Enter Hubble... I decide to try them (they do a free sample) and wow was I surprised. I can wear the Hubble dailies the entire day. My eyes still get a little aggravated by the evening but that is after 10+ hours of wear. Their subscription plans are flexible and perfectly suited for my needs, because I do a mixture of glasses and contacts depending on the day. Glad I found Hubble because I had pretty much given up on contact lenses before that, and didn't want to opt for Lasik.

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    Customer ServicePunctuality & Speed

    Reviewed Aug. 15, 2019

    I have been wearing contacts for about 10 years. A couple years ago my eyes became very sensitive to my normal brand of contacts. It would make them look blood shot. So, I thought I would give Hubble's free trial a chance; I am so happy I did! My eyes feel and look great, I love that I can adjust how often I want them or I can even skip if I feel like I have enough to get me through. Their customer service is quick, efficient and genuine. I love Hubble, I will never go back.

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    Reviewed Aug. 15, 2019

    I am so happy that I tried Hubble Contacts. When I first received my Hubble contacts, I had a condition that would not let me wear my contacts. When I was almost over the condition, I could wear contacts a few hours at a time. They were so easy to deal with that I fully changed over to Hubble contacts. I no longer have to worry about having saline or contact cases. I just carry an extra set of lenses with me. It's also nice that I can use a new set of lenses every morning. Love my Hubble!!

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    Customer ServicePrice

    Reviewed Aug. 15, 2019

    I've been a subscriber of Hubble Contacts for about 2 years now and love them. They are affordable and comfortable. The delivery is convenient and can be changed based on your needs. Customer service is also great.

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    Online & App

    Reviewed Aug. 15, 2019

    I switched to Hubble Contact Lens about a year ago. They are super comfortable all day. Easy to put in and take out. I use them for monovision to avoid wearing reader glasses on top of my head. Great value and great service through their website. You don't have to spend a fortune for good quality and reliable contact lens. Give Hubble a try, you'll be glad you did. I am.

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    Customer Service

    Reviewed Aug. 15, 2019

    I initially tried Hubble through a free 14-day introductory period two years ago and I have not looked back! I used to purchase lenses through LensCrafters or my eye doctor - ACUVUE, Optix and Aqualens. I have a strong prescription (3.25) and sensitive, dry eyes. I use dailies. The pricing is better on Hubble and I never have to think about it since new boxes are sent every month. From start to finish, the Hubble process is easy, product is good and customer service is accessible and reliable. When my boxes of contacts started to pile up, Hubble offered to pause my subscription for 6 months without any fees. I had a couple of pairs that the lenses were ripped and Hubble replaced them at no cost. Definitely recommend!

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    Price

    Reviewed Aug. 15, 2019

    I have terrible allergies and was told I needed to switch to daily contacts or only wear glasses, as the two week contacts made my eye allergies worse. Purchasing daily contacts from my eye doctor was so expensive so I switched to Hubble. Since switching my eyes are no longer red or itchy, they are great.

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    Reviewed Aug. 15, 2019

    I have tried several different brands, and they were always uncomfortable. I would constantly feel them and my eyes were always irritated by them. Until Hubble, I tried the first month free, and loved them after the first day. They never irritate me, and I barely notice that I am wearing them. I have been using them for over a year now. I always receive my next month on contacts before I need them so I never run out. I have recommended Hubble to all of contact wearing friends and will always do so!

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    PriceStaff

    Reviewed Aug. 15, 2019

    I have used Hubble Contacts for the past year and love it! There are a few reasons for giving them 5 stars. First, their daily contacts feel great! I used to have dry eyes from other contact brands but have not experienced any dryness. Additionally, they have a great price point, which is more competitive than other daily contacts I have had in the past. Lastly, it is SO convenient! I am able to login and adjust my delivery schedule based on my need and can rely on getting my shipment in a timely manner. I highly recommend this great product!

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    Customer ServicePriceStaff

    Reviewed Aug. 15, 2019

    I love using Hubble contact lens subscription! It makes getting my dailies so much simpler and cheaper than ordering through my doctor's office. When I wanted to adjust my subscription the customer service team was great and easy to work with.

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    Price

    Reviewed Aug. 15, 2019

    When I heard of Hubble, I thought, "Hmmm order contacts online for 3 times less the cost I was paying." I gave them a try and I have been using them for over a year. I used to have issues with the brand I was using before and they were so expensive. I have had no issue with the brand they send me each month. I would highly recommend Hubble to anyone who wears contacts. They rock!

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    Price

    Reviewed Aug. 15, 2019

    Hubble has been a great experience and made my life so much easier. I have been using Hubble contacts for a little over a year now and I absolutely love them. It's one thing you do not have to worry about anymore. Once you sign up they come to your house every month and you never run out of contacts. The quality of the contacts is superb and I've never had to waste a single one. I use the one a day contacts because my eyes are sensitive and I was worried I would have to switch because other companies contacts were so expensive and then I found Hubble; I couldn't be happier. It's the right price, easy to use, great quality and no stress because they show up every month. Use Hubble and make your life easier and your vision better.

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    Customer ServicePricePunctuality & Speed

    Reviewed Aug. 15, 2019

    I heard about Hubble online doing research for affordable soft contact lenses. I tried 1 800 Contacts but they were expensive and I had to jump through hoops to get proof of my prescription, then wait a longer time to get the actual contacts (which I passed up on) then I found Hubble. They were doing a $1 first pair and then I subscribed. The cost is nominal and I can see pretty clearly considering I am nearsighted and have a very high prescription with severe astigmatism. -11.0 R and -12.0 L and I still have issues seeing but this was awesome that they even went that high.

    So I received a pair and had to adjust because both L and R were -12 in my first few orders and customer service was very helpful and corrected my lens order. I have had a positive experience so far with my lenses and delivery is always on time. I have not run out in between pairs yet, usually I have an extra one or two pairs before the next delivery (which can also be adjusted). I would definitely recommend Hubble to anyone who wears disposable soft contact lenses.

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    Online & App

    Reviewed Aug. 15, 2019

    An easy way to get contacts delivered to your door! No hassle. Their website is a bit clunky on the back end (in regards to managing your subscription and changing the frequency of your delivery dates) but other than that, I've had a great experience. I've been using Hubble Contacts for over a year!

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    Customer ServicePrice

    Reviewed Aug. 15, 2019

    I am happy to recommend Hubble. The contacts are high quality but so much less expensive than the Acuvue lenses I was previously wearing. Not having to worry about my supply since they come in the mail on a continuous basis a real plus. I have found the customer service to be very responsive. There is no reason not to try Hubble. I think you will be very happy you did!

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    Punctuality & Speed

    Reviewed Aug. 15, 2019

    I've been using Hubble for about two years now. 10/10 would recommend. It's so nice to wake up every day knowing you're going to have fresh contacts. They also send on-time 100% of the time. If you're thinking about getting Hubble, doooo it, doooo it!

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    PricePunctuality & Speed

    Reviewed Aug. 15, 2019

    My eyes are easy to get irritated and had to use extra moisture daily before. I tried out Hubble and it works fine! Since then I've been using their contacts and no irritation happened. I'm happy with this contact, much more affordable and send to your doors in time. I never worried about running out of contacts.

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    Punctuality & SpeedStaff

    Reviewed Aug. 15, 2019

    Good product, timely delivery. Their contacts, they work, most of the time they’re really comfortable - that’s it! Pretty darn simple. They even got me a box in a pinch when I was out of town and had run out. Pretty great service!

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    Reviewed Aug. 15, 2019

    I’ve been using Hubble for over a year now, and absolutely love it! It’s a subscription, so I never have to worry about ordering new lenses - by the time I’m half way through my second box, they’ve already delivered my next month’s supply. In addition to being extremely convenient, the quality of the lenses themselves is amazing. They feel really soft and thicker, so they don’t dry out my eyes like other brands have done. Highly recommend!

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    Customer Service

    Reviewed Aug. 15, 2019

    I started using Hubble when I was offered 2 weeks free! It was the best decision ever! Super easy and convenient! I never run out! And if I ever have a question they email back so quick and efficient! No more spending $60 plus a month on contacts!

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    Price

    Reviewed Aug. 15, 2019

    I've been using Hubble for almost two years now, and I've been consistently satisfied. It's very easy to sign up and easy to manage shipments and whatnot. I'm truly thankful for this service, it's affordable and the contacts work well for me. If I hear my friends looking for a new way to get contacts I'll always let them know about Hubble because it's worked so well for me.

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    Price

    Reviewed Aug. 15, 2019

    I had previously been using the bi weekly contacts. I had tried a few different brands, but all seemed to last barely over a week before needing to be replaced. Tired of wasting money, I decided to try Hubble's Daily contacts and don't regret the switch one bit. Try them, you won't regret it. Not only are the contacts just as comfortable and the quality indistinguishable, the cost for a year supply is barely more than a "six month" supply if the bi weeklies. I use quotes, since the supply never got me to 6 months. Your wallet and eyes will thank you.

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    Reviewed Aug. 15, 2019

    I really enjoy Hubble Contacts! They send them to me every month and I do not have to remember to order them. I do not have to worry about running out either. If you are short on fund you can skip a month or more without cancelling the subscription.

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    Price

    Reviewed Aug. 15, 2019

    I love Hubble Contacts! I have used this company for over 3 years and absolutely LOVE them. They offer convenient home delivery for daily lenses at an AWESOME low price. You will never convince me to switch from Hubble Contacts! They are my top recommendation.

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    Reviewed Aug. 15, 2019

    I have been using Hubble contacts for about two years now, and I can't say enough good things! I don't wear contacts exclusively, so I really appreciate that Hubble allows me to purchase in small quantities, every 56 days. The contacts themselves do not dry out and are perfect for daily use!

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    Reviewed Aug. 15, 2019

    Love this company. It makes getting contacts super simple and I don't have to remember to refill my prescription every month. The daily disposables are also amazing and so much better than switching lenses each month, keeping them in a case, buying bottles of lens cleaner, etc. Will recommend to friends and family definitely.

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    Punctuality & SpeedStaff

    Reviewed Aug. 15, 2019

    They are super helpful from the get go! All you need to sign up is your prescription, a card, and an address! There are so many AMAZING things that makes Hubble special. First, knowing if your contacts are inside out! Anyone who uses contacts knows that if they are inside out, it’s like pushing a bottle cap into your eye. To avoid this, Hubble has a little “hub” inscribed so you know if they are inside out or not. Secondly, their deliveries come usually 3-5 days early and with 1-2 more than you need in a month so you have extras! With these extras, you can sometimes save up for a whole month, which brings up point three. If you need ANY service or to make alterations, their support is amazing and have ALWAYS emailed me back by the end of the business day! You set your subscription, and sit back! Moving is a breeze, too, and they fit and feel amazing!

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    Customer ServicePunctuality & SpeedEase of Use

    Reviewed Aug. 15, 2019

    Hubble Contacts has made the annoyance of running out of contacts something we never think about anymore. The ease of use is amazing, you can change prescription strength without problems and even add more or less deliveries as you see fit. We even had an issue once due to not realizing we were running out quicker than normal and Hubble helped us out and sent the contacts out right away. Customer service is prompt and efficient, I can’t imagine ever going leaving this service. I would recommend to everyone.

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    Ease of Use

    Reviewed Aug. 15, 2019

    I decided to try Hubble about a year ago because I didn’t want to keep carrying around my case and solution. I found monthly lenses uncomfortable after 2 weeks. These dailies are very Comfortable and the service is so simple to use! I’ll never go back! Thank you Hubble for improving my vision!

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    Online & App

    Reviewed Aug. 15, 2019

    I’ve had a positive experience with my Hubble contacts. They are the cheapest single-use contacts I could find on the market. Plus, it’s really easy to change the frequency of your deliveries through their website. So, for example, if I wear my glasses a lot one month, I’ll just go in and push my delivery date back. Super easy. No complaints here!

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    Reviewed Aug. 15, 2019

    I have been using daily contacts from Hubble for over a year now and they are much better than any daily contacts I have received from my ophthalmologist. I would highly recommend Hubble to anyone who wears contacts!

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    Punctuality & Speed

    Reviewed Aug. 15, 2019

    I was looking for a great cheap and fast alternative for contact lenses, Hubble was my answer. I have a very busy life with working full time and going to school. Hubble made it easy and convenient to get my lenses without having to worry about them. I highly recommend this service!

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    Reviewed Aug. 15, 2019

    Hubble is comparable to the top brands out there. I switched over a year ago and have had no issues. Have recommended to many of my friends. At $30 a month for both eyes. That’s over 50% off compared to the next leading brand. Highly recommended!!

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    Price

    Reviewed Aug. 15, 2019

    I have worn contacts for many years, and I have found the daily wear contacts from Hubble to be amazing. Putting in and taking out everyday has been a breeze. Very convenient to have them directly to me and not going to the eye doctor and you get them once a month, so good on the pocket book to spread cost out monthly.

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    Reviewed Aug. 15, 2019

    This contact subscription service is incredibly convenient. Every month, I get a new box of contacts delivered directly to my door for only $36. The contacts are very comfortable too. Highly recommend.

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    PriceStaffEase of Use

    Reviewed Aug. 15, 2019

    These contacts work and feel great! The subscription is very easy to use. I have skipped months in the past as I don’t use them everyday, and that feature is easy to use! The price, especially for the quality, is fantastic! Would highly recommend!

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    PriceStaff

    Reviewed Aug. 15, 2019

    I’m a sucker for subscriptions. This is super easy and affordable. My eye doctor informed me the patent that Hubble purchased is an old style of contacts and aren’t as “breathe-able” as the new name brands. They’re comfortable for me and I have no issue physically. Would definitely recommend.

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    Price

    Reviewed Aug. 15, 2019

    I was skeptical at first switching to Hubble contact lenses because they were much more inexpensive than my current contact lens brand so I thought maybe they would lack in quality but I was pleasantly surprised when I received my first box and realized how amazing these contacts were and for nearly half the price of what I was paying previously. Thank you Hubble for an amazing product and an amazing subscription service to make receiving my contacts easy.

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    Sales & MarketingPricePunctuality & Speed

    Reviewed Aug. 15, 2019

    My experiences with Hubble Contacts have always been great! It was easy to get my prescription to them, it was easy to set up my payment schedule, and delivery schedule. They make it easy to space out your orders so that you can get them as infrequently, or as often as you like. They also have many promotional opportunities for their customers, and the cost of the product is MORE than reasonable. I plan to continue buying Hubble Contacts as often as possible!

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    Customer ServiceCoveragePrice

    Reviewed Aug. 15, 2019

    When I found Hubble I was pretty new to contacts. I was not fond of monthly or weekly contacts. I loved the feeling of fresh just opened contacts. But insurance only covered so much and the out of pocket through the eye doctor was crazy!! Hubble was an amazing alternative! I get contacts delivered right to my door for an affordable price. I also love that I can use my FSA or HSA card. The customer service is extremely helpful if there is ever a problem or just to ask a question.

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    Customer Service

    Reviewed Aug. 15, 2019

    Hello I have been a Hubble Contacts customer for almost four years now. It is an awesome company with great customer service. I am a working mom to an infant so I don’t have time to be bothered with contacts that I have to use solutions or contact cases. I don’t even have time to go to the eye doctor every month to pick up the contacts. Beauty about Hubble Contacts it is delivered to my door every month. No need to buy contact solution or contact case. Just pop them in my eyes and dispose of them at night which cuts down on the germs as well that you do find in contact storage cases so I highly recommend this company.

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    Price

    Reviewed Aug. 15, 2019

    I have been wearing contacts for about 5 years give or take. They can be very costly but with Hubble the quality & price are great. When I try putting other contacts on my eyes get very irritated. The contact it's feels very thick so that's why I would choose Hubble Contacts any day. I have referred many friends & family members to try Hubble's contacts.

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    Price

    Reviewed Aug. 15, 2019

    PROS:
    1) Love that I do not have to worry about running out of contact lenses. A month's supply arrives at my door every month.
    2) Love that $36 is charged automatically. Hassle-free.

    3) Love that I can take off my contacts and throw them away because I'll have a fresh new pair tomorrow!

    NOTE: The lens itself is a bit thicker than my previous brand (Acuvue Oasys is more flimsy). However it doesn't bother me and I've gotten used to it. Once on, I cannot tell the difference.

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    Price

    Reviewed Aug. 15, 2019

    I wear the daily lenses and have a simple prescription. I find the lenses very comfortable, easy to put it, little to no irritation at the end of the day. They always deliver and the price is solid. Thanks Hubble!

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    Reviewed Aug. 15, 2019

    Hubble has been a wonderful subscription as I never forget to order my contacts, all the work is done for me! I've been wearing contacts for over 25 years and love the convenience of throwing them away and having a fresh pair the next day, no work involved! I would recommend Hubble.

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    Customer Service

    Reviewed Aug. 15, 2019

    I’m not generally one for subscription services but Hubble Contacts is a no brainer. No more am I overpaying for contacts, waiting until the last minute to replenish, or dealing with any inconveniences of my eye doc back home. Now I don’t even have to think about it and barely feel it out of my bank account, they just show up at my door and are perfectly breathable and stay well hydrated throughout a long day's wear (and we’re talking 15 hour workdays). Also no commitment and super nice customer service! They’re bomb!

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    PricePunctuality & Speed

    Reviewed Aug. 15, 2019

    At first I was very skeptical, but I thought I would try it to see if it was worth my time and money. I am so glad I did! I sent in my Doctors prescription and received my first box about a week later. I love everything about Hubble Contacts. The contacts fit me great and I can see just as well as I could with the expensive brands. The cost is so affordable and I set it up as an automatic payment so the convenience can’t be matched. I receive my contacts right on schedule each month.

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    PricePunctuality & Speed

    Reviewed Aug. 15, 2019

    After struggling for years to find contacts that wouldn’t leave me with dry eye or fatigue I stumbled on Hubble and decided to give them a try. I was a bit skeptical because of the price but It's been over a year and this has been one of the best decisions for my eye health. The packages are always on time, easy to use and best part is my eyes don’t feel fatigued or dry like with other contacts. I highly recommended them!

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    Punctuality & Speed

    Reviewed Aug. 15, 2019

    I have been wearing contacts for 35 years. Over the years I have switched many brands as my needs changed. I was concerned Hubble would not be a good fit for me. The first box came in on time and the contacts felt amazing. I have been with them for two years and I love them.

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    Customer Service

    Reviewed Aug. 15, 2019

    As a full time working mother with 4 kids, this is so easy and convenient. No call the doctors, very reasonable priced! Just perfect for my busy life! I highly recommend them and I’ve never had an issue.

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    CoveragePrice

    Reviewed Aug. 15, 2019

    I have been using Hubble for over a year and I LOVE their product! The ease of having an auto shipment, or changing it anytime I need to makes life so much easier. The daily contacts have helped my eyes during allergy times, when they tend to get very goopy and icky and my contacts are no longer affected by this. It is also nice being able to spread the cost out month by month vs. one large lump sum at the beginning of the year. I do not have vision insurance so this is a huge help to me and my budget!

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    Price

    Reviewed Aug. 15, 2019

    Hubble is a great, affordable option for people who wear daily contact lenses. I love that I can pick what date I want my next box to ship and that ship dates can be changed easily if you need more sooner than you thought. I would highly recommend this service!

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    Customer ServiceCoveragePricePunctuality & Speed

    Reviewed Aug. 15, 2019

    One a day contacts are generally so expensive. Even with my vision insurance it's over $500 for a year supply. Hubble made it easy to order and the price point is on par with buying a year supply without having to spend $500 all at once. They are shipped regularly and the one time I dealt with customer service they were polite, prompt and resolved the issue immediately. Would 100% recommend!!

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    Customer ServicePunctuality & Speed

    Reviewed Aug. 15, 2019

    Hubble Contacts are an easy solution to daily contact wear. The fit is good, and I haven't ever had an issue with them. No more contact solution needed - and the customer service is top notch. They are always available, and can move your ship date quickly to accommodate when you might need more. 1.5 years in, and will continue to be a loyal customer.

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    Customer ServicePunctuality & Speed

    Reviewed Aug. 15, 2019

    I have been using Hubble Contacts for over a year now and have had no issues with either the customer service or the quality of the product that I receive. The process of receiving my contacts by mail and not having to make multiple trips each year to order new contacts. Great time saver for someone who travels a great deal for work.

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    Customer Service

    Reviewed Aug. 15, 2019

    Without Hubble I would be without contact lenses. Hubble gave me the opportunity to purchase affordable contact lenses because I cannot afford any other brand of contact lenses. I have had a couple instances when an order did not ship correctly or a contact lens came damaged but the Hubble customer service corrected this immediately and also threw in an extra set of contact lenses in for free. My experience has been amazing and I will be continuing this service.

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    Price

    Reviewed Aug. 15, 2019

    I found out about Hubble from a FB ad I think and after months of being without contacts I decided to try it out. I love the price and the fact that you can change the frequency they come at. I wish however that they were a little more breathable. I can usually only wear a pair for about 6 hours or so and then my eyes start to get really irritated. I wish they had a little more breathability and were a little more long wearing.

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    Customer ServicePrice

    Reviewed Aug. 15, 2019

    Hubble hasn’t been perfect. I’ve had lost shipments, and weird payment issues, but overall the customer service is great. The contacts are comfortable and you just cannot beat the price especially for daily lenses. They are good quality as well, I’ve only had one torn lenses in the 3 years I’ve been using them. Will continue to be a customer for a long time.

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    PriceStaff

    Reviewed Aug. 15, 2019

    I find Hubble to be one of the easiest subscription services that I have. Not only is it super affordable, I can also skip months if I don’t feel that I need. The only thing I wish they had was some sort of UV protection, otherwise I’ve been a member for about 3+ years. :)

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    Ease of Use

    Reviewed Aug. 15, 2019

    Hubble Contacts is the easiest way to get contacts. I don't have to think about it. They ship right to my door. Would recommend to anyone. I will not switch to any other contact b rhe and at this point. It is easy to use the site and skip a month if you wish. 5 stars.

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    Punctuality & Speed

    Reviewed Aug. 15, 2019

    Been using Hubble ever since a bad experience with my eye doctor supplying me and prescribing lenses that didn't fit well. Switched to Hubble and even without my insurance I'm still spending less than I would going to the eye doctor using insurance. Packaging is great. Ships on time, never an issue.

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    Verified purchase

    Reviewed Aug. 15, 2019

    I think the quality, value and reliability are excellent. I have been getting Hubble for over a year. Totally satisfied. They could not make it any easier or more economical to have contacts delivered.

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    Punctuality & Speed

    Reviewed Aug. 15, 2019

    I actually love having a subscription service that I don’t have to worry about going and refilling my contacts!!! I have had a few bumps but in the end I have been taken care of. The product itself is really great. It arrived on time and is packaged well. Only been a few times I have gotten some bad lenses but that happens. I would definitely recommend them!!!

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    PriceOnline & App

    Reviewed Aug. 15, 2019

    I have been using Hubble to get my contacts for years now and have never had an issue. Service is super speed, cost is affordable and their website is very user friendly. No complaints here! Thanks, Hubble!

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    Price

    Reviewed Aug. 15, 2019

    I had been looking for daily wear lenses for a long time as my eyes always got dry by the end of the day in other lenses and wanted something I could easily dispose of. I have been using Hubble for over a year and they are fantastic... eyes rarely get dry (and if they do, I simply throw out lenses) and the price is far better than any other lenses I have found. Life changing... and save money on contact solution.

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    Reviewed Aug. 15, 2019

    Like most others I began using Hubble contacts due to their free week trial offer (at the time) and right away I decided to keep my subscription with them. Not only did I love the idea of now having 1-a-day contacts, BUT having them shipped to my job every month was so convenient! I was also paying a lot LESS than I was for the contacts that I used prior. Not to mention they come in the cutest packaging, which makes it exciting to open them up each month, and see what new color the box will be. :)

    They are definitely comfortable, and I often forget that I have them in! The reason give 4/5 stars is due to their billing schedule. I wish it was more flexible! Sometimes I have too many contacts left over when I receive my new box. I also tried switching from every 30 days to every 45 days, and this caused me to run out of contacts before I had my new shipment arrive.

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    Reviewed Aug. 14, 2019

    I tried Hubble lenses and I find them so convenient. It was the best decision I've made for my eyes. No more hassle of cleaning and storing lenses. Always a fresh pair. Very comfortable. Using fresh lenses meant no more dry eye problems from repeated use. It's a great product.

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    Hubble Contacts
    Response from Hubble Contacts

    Hello William, thank you for your review! We're happy to provide you with affordable daily lenses, thanks for being a part of the Hubble family!

    Sales & Marketing

    Reviewed Aug. 14, 2019

    The $1 box offer that Hubble uses in their advertising and marketing does not make it clear that you will be entered into a subscription and charged in full for another shipment within 16 days upon signing up to try out a box for $1. Very shady marketing. Contacts are ok.

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    Hubble Contacts
    Response from Hubble Contacts

    Hello Kirsten, thank you for your feedback and review. I’m sorry to hear the subscription charge came as a surprise to you, as we try to make this clear throughout the ordering process. To view and edit your delivery schedule, you can log into your Hubble account. If you’d like to cancel your subscription, please call 1-619-404-0542 between 9am and 5pm EST, Monday through Friday. If you have any questions or concerns, please don't hesitate to reach out to us at vanessa@hubblecontacts.com.

    Punctuality & Speed

    Reviewed Aug. 13, 2019

    Hubble charged my account for a subscription of $39.00 2 weeks after paying for the $1 trial. This is 1 week after the trial contacts were supposedly delivered to (the local post office by the way). I paid through PayPal which requires merchants to give advanced notice of 10 days before the billing of the subscription. Such advanced notice was never given. And even if it was given, how could I possibly know whether or not I wanted to pay the subscription if I didn't even receive the trial contacts? SCAM. SCAM. SCAM. STAY AWAY.

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    Customer ServicePriceReliability

    Reviewed Aug. 13, 2019

    BEWARE OF RECURRING PAYMENTS EVEN AFTER CANCELLING YOUR SUBSCRIPTION. The contacts themselves seemed like they would be a relatively good solution, however the daily lenses were not comfortable and became dry before the end of the day. The product itself however wasn't as bad as their customer service. When I tried to cancel my subscription online, it stated that it was cancelled and all was good. Then I kept receiving the product. I logged back in to cancel my subscription, and I was told that there was no longer an account associated with my email address. I contacted customer service telling them that I had cancelled my subscription and no longer wanted the product, but that it was telling me my account no longer existed when I tried to go in and unsubscribe (again).

    They said they would cancel it but that the best way to do so would be to log into my account and unsubscribe. It seems like incompetence meets greed when it comes to Hubble. After this encounter, I moved from my old apartment and therefore never noticed that I was still receiving shipments of contacts. After reviewing my credit card statement and seeing multiple charges from them, I again attempted to log in only to be told my account doesn't exist. I called and asked them why they were still charging me even if I had already unsubscribed, contacted customer support to stop charges, and was no longer a user.

    The guy on the line was extremely unhelpful and basically said too bad, I could only get a refund on the most recent shipment (none of the others even after unsubscribing) and only if I sent the package back to them. Of course I never received the package in the first place. So apparently there's nothing they can do despite acknowledging that yes I had unsubscribed, that yes my user no longer existed, and yes I had contacted them telling them to cancel my subscription yet again because I could no longer log in. Honestly, save yourself the money and the headache because this company will do anything it can to continue to charge you even after no longer wanting their below average product.

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    Price

    Reviewed Aug. 12, 2019

    As someone who has been wearing daily contacts for over 15 years, I know the struggle of forgetting to order the next box. My favorite thing about Hubble is they send it like clockwork every month & I don't have to remember to order another box! I had used Focus Dailies for 14 years and switched to Hubble a year ago. So much more affordable and I didn't have to sacrifice quality! They are super comfortable, don't dry out my eyes, durable, and saved me $100s/year. Highly recommend these contacts!

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    Price

    Reviewed Aug. 12, 2019

    I've had a positive experience with Hubble's contacts. They're a reasonable price and are always good value for what you pay for them. I like the subscription box, although wouldn't give them a 5* review only because the subscription options always assume you wear 30 pairs in 30 days. In my case, I might wear 15 pairs a month but don't have that freedom without manually cancelling the next order.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 8, 2019

    I am no longer able to wear contacts for about a year. I went onto the website to cancel my subscription. Going through removing all of my data, my Chrome autofill somehow filled in the credit card information because the other card is no longer good. I immediately called your customer service literally within two minutes of this happening. The contacts will be wasted. I cannot use them For an unknown time. And I have been using and enjoying the contacts for a time. Elton about it if possible and had me on hold for over 10 minutes while he was doing I don’t know what. He said he was trying to see if he could stop the order. He tried to say that it could be too late, it could be going to be shipped. Impossible. Within two minutes or five that’s when I called. There’s no way that order was pulled, boxed and addressed to me.

    The $36 has been taken from my card. I’m not pleased and disgusted because this is not my first time with a customer service employees of yours being able to do nothing or help in no way over issues that are not unsolvable nor unheard of and most importantly would not be an issue with other companies, from my experience and knowledge of standard to very detailed company policies.

    I will be leaving a bad review or an unsatisfied review. I should say on your social media, contacting someone who is over Elton etc. I’m not one for leaving better views because I have also worked in customer service for almost 20 years and I understand there are things that can or can’t be done and we have all had bad days. However again this is not the first time your customer service basically acted as if they were just shrugging their shoulders and just saying I don’t know. And for me they just cannot help me at all and their effort being very minimal at the least.

    I can understand if I’d waited a prolong time to call because I do understand these things can be pulled quickly. However in this case of 2 to 5 minutes and the employee being so clueless or more than likely unconcerned or uninterested, as to what he could do to reverse the order and had me on hold for 10 or more minutes because I am not sure what he could not get figured out or accomplished. Someone else in my household decide to order your contacts, they will be canceling the subscription they planned on having long-term with you guys due to the customer service is poor form.

    It might just be $36 but it’s a waste of $36 for me. I will be contacting and posting if I am not helped. Your product has worked great for me for the time I could use it, the deliveries were timely, the options of how often for them to be delivered are great; however, your employees make it appear as though their company tells them to do nothing for the employer, for the customers. I had more respect for you as a company than this but obviously the customer service has no desire or has been taught, trained, to have no desire by their company.

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    Reviewed Aug. 7, 2019

    I am writing this to save you the money and PAIN this brand has caused me. First of all, you can actually get much higher quality contacts for cheaper! Don't fall into this trap like I did even though it seems like a great idea. When I got the free trial, I put them in and they literally burned and scratched up my eyes. I did some research and the material used in the contacts is extremely outdated. Most contact lenses nowadays allow for sufficient oxygen flow to the eye; Hubble Contacts do not which can cause swelling to the cornea. PLEASE DO NOT BUY!!!

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    Hubble Contacts
    Response from Hubble Contacts
    Hello Lindsay, I am sorry to hear our lenses were not comfortable for you and I thank you for taking the time to write a review about your experience. We take quality issues very seriously. Because we will need to keep a complete record of this, please send an email to help@hubblecontacts.com so that we can put you in touch with the correct department! We are also happy to provide more information about our manufacturers and materials if you would like.

    Thank you!

    Reviewed Aug. 7, 2019

    I love these contacts because of how simple Hubble's system is! They are exactly like my old contact brand (Acuvue Moist Daily)! Just like that brand, though, they do get a little dry after 12 hours of wear. Nothing too troubling if you have rewetting eye drops on hand in the evening!

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    Hubble Contacts
    Response from Hubble Contacts

    Hello Athena,

    Thank you for your review! Glad to hear you're enjoying our service. If you ever need anything or have any questions please send us an email to help@hubblecontacts.com with the subject line "Attn: Consumer Affairs" and we'll be happy to help!

    - Maya

    Ease of Use

    Reviewed Aug. 6, 2019

    I love these contacts! Contacts that are supposedly good for a whole month start to irritate and almost scratch my eyes after a week or two - keep in mind that I clean them properly every time. I was getting really tired of having to tote around all of the stuff necessary to taking care of them properly, and just the general discomfort I felt when wearing them, so I started looking for a different option, that's when I found Hubble. I gave them a try, and fell in love with them. They are so comfortable, easy to use, and don't require all of the fuss and care that normal contacts do. I love how I feel like I'm not even wearing them, whereas with normal contacts I could always tell that I was. Hubble contacts are so wonderful and comfortable!

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    Hubble Contacts
    Response from Hubble Contacts

    Hi Kristina,

    I’m so happy to hear that you’re loving the lenses! We appreciate your feedback!

    Thanks,

    The Hubble Contacts Team

    Price

    Reviewed Aug. 5, 2019

    I used to buy contacts from my local eye doctor's clinic, but I found paying for daily contacts (Dailies) to be too expensive. I looked into additional contact providers online and found Hubble offered daily contacts at a more reasonable price. I've been using Hubble ever since and I am very happy with the product and the service Hubble provides. It's very seamless to cancel your subscription at any time and re-start it, and I have found the contacts to be similar in quality to the Dailies I used to have.

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    Customer ServicePunctuality & Speed

    Reviewed Aug. 5, 2019

    The product is always delivered on time, conveniently in a letter-box-sized and quite pretty package, and always timed well with a few days to spare on direct debit so I never have to worry about running out. They have never got my prescription wrong - totally trustworthy. Really good customer service for when I got it delivered to an old address and it had to be returned, and very quick, polite refunds when need be. The product itself is slightly more flimsy than other lenses I have had before, and is harder to tell if it is inside-out or not, but they are also a lot more comfortable and don't dry out compared to other lenses. Very happy overall and don't see any reason to switch provider.

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    Online & AppEase of Use

    Reviewed Aug. 1, 2019

    I've been using Hubble for over 6 months now after switching from a major high street optician. Their service is so easy to use - after setting up my order I decided I wanted to reduce the frequency of when I receive my contacts - I did this in about 2 minutes on the website, so simple. Would recommend to anyone who wears contacts regularly, wants to remove the hassle of going into an optician's branch to pick them up, and wants a better price for your contacts!

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    Reviewed Aug. 1, 2019

    I started using lens from last year. I have tried different brands and all of them Hubble is the best. Hubble offered me one week of free daily lens for the first time, they are perfect to me. Hubble deliver the lens in time. I never had hassle with them. I recommended other friends of me to use Hubble lens.

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    Reviewed Aug. 1, 2019

    Hubble made ordering my contacts incredibly easy! It's convenient to open the mailbox and find my contacts waiting for me. With the option to set up reoccurring orders, there's no pressure to remember to order more. I appreciate the seamless experience Hubble provides.

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    Customer Service

    Reviewed July 31, 2019

    I received the wrong lenses and called and they said they would send the right ones when I send the others back, I sent the others back but never received the correct lenses, calls were made and promises were made that never were for filled, did never receive the lenses.

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    Staff

    Reviewed July 30, 2019

    I ordered these contacts for my daughter who plays sports. With this being her first ever pair they worked out great and she loves them! They don't irritate her eyes and they don't tear. Definitely great contacts!

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    Reviewed July 28, 2019

    I'm a +10-year contact lens wearer and had settled with Acuvue Oasys lenses. They were a 2-week lens, which were working great until I moved to a quite arid climate and began developing some irritation with them. Dailies became my new necessity and moved to Hubble. I've worn Hubble contacts for just over a year now. They're OK. But I do notice a couple of recurring issues with them that I never, or almost-never, experienced with other 'brand name' contacts:

    1) The Hubble contacts arrive in their blister packs upside-down or inverted (flipped against their natural curvature for application) sometimes. Because their curvature seems to be a little subtler than others, this can be hard to notice at first, and so is very uncomfortable if you don't catch it before putting them in.

    2) They seem to have more duds/bad batches than Acuvue. I don't know if this is from different polishing techniques or equipment that may be getting used longer before replacement, etc, but it's much more frequent that I notice an uncomfortable contact immediately upon putting it in with these than other brands.

    Besides these 2 particular issues, they're mostly fine. I do tend to notice that the lenses stick a little more to my eyes or shift around when blinking/in contact with my eyelid than with other lenses. It's nice when you get the ideal lens that is essentially totally unnoticeable while in, but sadly, Hubble rarely rises to that point and so feels quite average.

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    PricePunctuality & Speed

    Reviewed July 28, 2019

    I am a single mother so the price is right for me! Also quick and convenient. One less errand I have to run. I have recommend Hubble to a bunch of people! The quality is great and my new box comes before I even run out! Thanks Hubble!

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    Reviewed July 28, 2019

    They took a payment out of my account and never received the lenses and when I asked to cancel it and want a full refund they say I have to send them back!!! Erm I haven't received them so how can I send them back! Absolute crap company!!!! Don't give them any money at all!

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    Staff

    Reviewed July 28, 2019

    I have been a customer with Hubble for about 5 months now and all I can say is WOW!! Every day when I put on a pair of contacts, I feel like a new person. They are so comfortable to wear and makes my vision very clear!! I am deeply satisfied with Hubble!!

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    Reviewed July 28, 2019

    I have been wearing contacts for 20 years. Every year I have to get ready to spend about $800 so I can have my year supply. But with Hubble I am getting the same quality contacts but for a MUCH cheaper price. I will be saving about $500 this year thanks to them. The contacts are light and moisturized allowing my eyes to breath. I also love that they are dailies so I don’t have to think about anything just grab a pair and go.

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    Price

    Reviewed July 27, 2019

    Hubble Contacts thank you for providing me with daily contacts that are literally HALF the price I was paying at the eye doctor. I was paying $90 at my doctors office for a 30 day supply, and y’all deliver the same thing in a cute box right to my door for a fraction of the cost. I’m over the moon. The quality of the contacts is also really great. They stay moist all day and I barely realize I have them on. Their subscription is low maintenance and I never run out because they send me the correct amount each month. Truly amazing product!??

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    Reviewed July 27, 2019

    Hubble always makes sure I have contacts before I run out. I haven’t had any issues, but trust if I did, Hubble would handle both efficiently & professionally. Hubble Contacts fit comfortably and I love putting a new pair in everyday. I have recommended to friends.

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    Price

    Reviewed July 27, 2019

    I’ve been using Hubble for the past 6 months (approx) & love the fact that my contacts are auto delivered to my house monthly for a reasonable price. For me it’s a no thought process especially since I procrastinate on getting new lenses when I run low. The only problem that I have had with Hubble Contacts is that every now and then I will have issues with ONE contact. It doesn’t matter which eye I put it in the contact will bother it & I end up having to trash it.

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    CoveragePrice

    Reviewed July 27, 2019

    Amazing to sum it up. Recently I was recommended Daily lenses by my eye doctor due to eyes getting irritated. Issue is my benefits only cover 3 months for two years. This is affordable and better quality!

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    Punctuality & Speed

    Reviewed July 26, 2019

    This was the easiest way to get contacts. I've been wearing contacts for over 20 years & I've never had such a stress-free, simple & fast contact transaction as I did with Hubble. I wouldn't do it any other way.

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    Customer ServiceStaff

    Reviewed July 26, 2019

    The Hubble model of sending out daily contacts is so appealing to me, and their service was great. They didn't have my exact contact size in stock, so I tried the closest fit, and they unfortunately didn't work. When I called to cancel my subscription, the Hubble representative was so efficient and empathetic, and she didn't try to make me keep the subscription. Fingers crossed that they start producing my size! 10/10 customer service.

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    Customer ServicePrice

    Reviewed July 26, 2019

    Hubble Contacts are breathable comfortable to wear. Hubble always reminds you when your package is coming so you can look out for your box in the mail. I love this product and its affordable pricing, super easy to order and very straightforward method. Great customer service as well.

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    Price

    Reviewed July 26, 2019

    Hubble contact lenses are so affordable I can actually dispose of my disposable lenses! The automatic monthly delivery is affordable and convenient while providing a high quality lens. Thanks, Hubble!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 26, 2019

    I’ve only been a Hubble member for about 8 months, but thus far the experience has been efficient and occasionally when I’m not wearing contacts I email and they move my contacts to the following month so I don’t incur additional fees for overflow contacts. My email return time is customarily within 3 or so hour, which is also greatly appreciate. I suggest giving them a try, ultimately go with what works for you, but Hubble works for me. :)

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    Price

    Reviewed July 26, 2019

    The service they provide is outstanding for what they charge. I no longer have to worry about running out of my expensive brand name contacts which were never in stock in shops. There is absolutely no noticeable difference between the contacts they send me and the ones I used to purchase. Highly recommend their service and product.

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    PricePunctuality & Speed

    Reviewed July 26, 2019

    These are very comfortable to wear all day, and more affordable than going to the big name places and ordering in bulk there. It's very easy to adjust the delivery schedule, so if you don't wear your lenses on the weekends, you don't have to worry about extras piling up.

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    Punctuality & Speed

    Reviewed July 26, 2019

    I previously wore monthly lenses but Hubble has convinced me that dailies are the way! The lenses are super convenient, arriving on time each month. They are also just as comfortable as any other lenses I've worn! Recommend!

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    Punctuality & Speed

    Reviewed July 26, 2019

    I never thought I would love my contacts like I do with Hubble Contacts. I recommend them. They last longer and they never irritated my eyes. I love how they just fit perfectly on my eye. Thank you so much Hubble.

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    Price

    Reviewed July 26, 2019

    I have the contact lenses of Hubble several months now. I am very happy. They are comfortable and have a Good Price. I can recommend. I have worn contacts for more than 10 years and these are probably the best.

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    Price

    Reviewed July 26, 2019

    I have been wearing contact lenses for almost 50 years starting with hard lenses moving to soft and weekly lenses. This is the best ever lenses with ease of having clean disinfected lenses every day makes travel very easy. The cost is cheaper than other lenses I have used with all the supplies necessary for them and the easy use and guaranteed they are clean and disinfected every day.

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    Verified purchase
    Ease of Use

    Reviewed July 25, 2019

    I’ve been wearing contacts for over 10 years, trying various brands. Every single lens would leave my eyes incredibly dry within just a few hours. Blinking and having a piece of silicone take a ride upwards on the underside if your eyelid, wedging itself at the precipice of your eye socket is a less than fantastic experience. This is not the case with Hubble. Hubble Contacts is incredibly convenient, it’s easy to navigate their site; and most importantly to me, I have no dry, irritated eye issues. They’re light as air, very comfortable. I recommend friends to Hubble whenever it comes up. Thanks dudes.

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    Price

    Reviewed July 25, 2019

    I was paying to be a member of the eye care club. These are more affordable and the shipping process saves me a trip to the eye doctors. I always have some extras after my initial free month so I don't have to worry about ripping, or a damaged contact, or even running out.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 25, 2019

    I was excited to find a contact brand offering such an amazing deal. The contacts came quickly, arrived in a cute box with nice packaging, but were ultimately not for me. They dried out my eyes and seemed very flimsy, especially since I had two of them tear while in my eyes. However, my experiences here may not be universal: this was my first time using daily lenses and so if you are accustomed to thinner lenses, they might work for you. My problem is with the customer service. They were always polite and responsive, but were not at all helpful in actually resolving my problem. I will not be ordering from them again. If you don't anticipate having any problems with the daily contacts, I guess you should go ahead and try them, but just know that the customer service reps will not actually do anything for you if you have problems.

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    Price

    Reviewed July 25, 2019

    So let me begin by saying that if it wasn't for their auto ship and super affordable contact lenses I'd be endlessly trying to find the next best deal for my contacts... Ordering them was so easy and I love the comfort of the lenses. They are as comparable to all those expensive brands of contact lenses but at a fraction of the price. I recommend them to all my fellow friends and family who are contemplating ordering contacts online to order from Hubble Contacts.

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    Reviewed July 25, 2019

    I used to always have to go to the eye doctor to pick up my supply of contacts, but after finding Hubble, my life has been so much easier! My monthly contacts come right to my door! I was skeptical at first by how the contacts were going to fit me and if they were going to be comfortable, but I couldn’t be happier!

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    Price

    Reviewed July 25, 2019

    I've been wearing contacts for 15 years now and finally switched from Acuvue to Hubble. It is nice to have them on a subscription basis, but I can definitely tell a difference in quality. Also, I don't think Hubble actually checked with my eye doctor to make sure my prescription was correct. My vision seems a little off. Additionally, I feel more sensitive to light when I wear them. But the price is decent and so is the experience.

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    Price

    Reviewed July 25, 2019

    I love using Hubble for my contacts! Not only was it easy to get started but it automatically arrives every month and I don't need to try to remember to reorder. If that wasn't enough of a reason to use Hubble the price is cheaper than ordering on other sites and half the price of the eye doctor's office. I highly recommend!

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    Reviewed July 25, 2019

    I love contacts from Hubble. I would 1000% recommend it to other people, I used to order contacts from a different brand but they used to irritate my eyes. What I like about Hubble is that they don't irritate my eyes and my order comes within 2 weeks from when my account is charged for it.

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    Sales & MarketingPunctuality & Speed

    Reviewed July 25, 2019

    I came across Hubble Contacts from an ad on Instagram, I actually would see a few other ads too but Hubble Contacts is the most affordable for me. I don't regret my decision at all, Hubble Contacts are so comfortable to wear sometimes I forget I have them on. My shipment comes in on time every month and I recommended Hubble Contacts to all my family and friends.

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    Punctuality & SpeedStaff

    Reviewed July 25, 2019

    I love how easy they are to travel with and use everyday! I never run out of contacts! They are super comfortable and I love that I don’t have to have solution every time and every day! I never have to forget to order more! They are always there and sent on time!

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    Punctuality & Speed

    Reviewed July 25, 2019

    I love Hubble! It’s so nice to have 30 days of contacts delivered to my house on time each month. I love how there are 2 boxes with 15-days of contacts in each. Makes it super easy to have an extra box at my fiancé’s. 5/5 would recommend.

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    Punctuality & SpeedStaffEase of Use

    Reviewed July 25, 2019

    Simple and easy to use. There's no worrying about running out of contacts. They come on time every month. It was easy to sign up for. The contacts feel good in. I would recommend Hubble to anyone who need contacts.

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    Punctuality & SpeedEase of Use

    Reviewed July 25, 2019

    Contacts are great! The company is easy to use and easy to work with! Contacts are great quality and always arrive on time! I would recommend Hubble for anyone who prefers contacts and would like to save money!

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    Price

    Reviewed July 25, 2019

    I’ve been using Hubble Contacts for over a year now, I think the price is great and they are one of the most comfortable lenses I’ve ever used, which is why I stick with them. The only thing I wish they offered are Toric lenses. Other than that it’s super simple, I always get my new box before I’m out of my current ones.

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    Punctuality & SpeedStaff

    Reviewed July 25, 2019

    I started using Hubble a few months ago on the recommendation of a coworker. I have been really pleased. For years, I used expensive 14-day lenses and I was never quite satisfied with the experience of placing them in little dishes each evening. It turns out I should have been using disposables all along. Hubble made it super simple to order my lenses--they got in contact with my eye doctor to make sure the script I gave them was accurate.

    The contacts are good for a solid 12 hours but longer than that they start to irritate the eye. This is something to consider if you are planning a late-night trip to the movies or the theatre. Contacts always arrive early so I'm never worried about running out. Overall, I would and have recommended them to friends. I also believe that they offer free trials so there's little risk to trying them out for yourself.

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    Punctuality & SpeedStaffReliability

    Reviewed July 25, 2019

    I started using Hubble Contacts because I saw that there was a free trial. After I tried the lenses, I subscribed because the product is convenient and reliable. I never have to worry that I will run out because they always come on time. They worked out so great for me that my husband also began using the Hubble contacts service to get his contact lenses.

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    Customer ServicePriceProcess

    Reviewed July 25, 2019

    They offer $1 contact lenses for the first time buyers and I had to fill out all of my credit card information to pay the $1. I did fill out all of my info and received the product. However, the problem was, they just automatically charged $120 on my credit card and sent me another pack of contact lenses a week later WITHOUT any notice or confirmation. To get this fixed and cancel their automatic monthly delivery, I had to call them and talk to them for 10 minutes. I found that this process was also very inconvenient and felt like they made all this process difficult for their customers intentionally. I sent the package back to their warehouse to get a refund 3 weeks ago and they say they didn't still get my package back to their warehouse, so can't give me a refund.

    I emailed them yesterday to see if they get the package and they said they did not, so I asked again, how long a return process usually takes for Canadian customers, and she just copied and pasted what she sent me in the previous email. I found this was very unrespectful behaviour for customer and made me to have a deep antipathy to their brand. I feel like I am fooled by this brand and never going to consider buying their products. Also compared to Acuvue Oasys 1 Day, Hubble contacts dry out my eyes very quickly and that was the main reason why I decided to return their product.

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    Price

    Reviewed July 25, 2019

    Makes dealing with contacts very easy, the price is affordable, and the contacts are super comfortable even with my dry eyes. I recommend them to anyone. Also, the time from shipping until they are received is pretty quick as well and if you call to support you have the option to expedite.

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    Price

    Reviewed July 25, 2019

    We've been receiving Hubble contacts for a year now. We love the convenience of receiving our contacts automatically every month. We've tried several brands of contacts over the years and believe Hubble to be of good value at a great price.

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    Staff

    Reviewed July 25, 2019

    Hubble has made wearing contacts much less stressful. No more worrying if I lose one. No more overspending on cleaning solution. It’s nice to be able to take extra pairs with me in different situations and not have to worry about replacing them through my eye doctor. It’s been a game changer.

    -Steve

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    PricePunctuality & Speed

    Reviewed July 25, 2019

    Great quality contact lenses which I have no problems with at all - feel like they aren’t there. Along with that quick, easy and minimal fuss delivery to my door and reasonably price. Could not recommend them enough.

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    PriceReliability

    Reviewed July 25, 2019

    I have had this service on and off for about 8 months. It is easy to skip a month via website. I did have one defective box, but it was replaced at no cost immediately, with no hassle. The quality of the lenses are ok. They do tend to dry out quickly. Nothing a couple eye drops can't solve. For the price, this is a good deal.

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    Reviewed July 25, 2019

    Have ordered from Hubble for a few months now and it’s been amazing! I have cut the amount I spend on lenses drastically and have had zero issues with the lenses. Super comfortable and clear. I have struggle with dry eyes and these don’t bother me!

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    Customer ServicePricePunctuality & Speed

    Reviewed July 25, 2019

    Daily lenses at an affordable rate. Love the lenses and convenience of them. Never have to worry. Always on time with the new monthly shipping. Low cost and easy to subscribe. Customer service is great. Would recommend to anyone.

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    Customer ServicePrice

    Reviewed July 25, 2019

    Hubble Contacts have been an excellent, affordable way to make sure I get daily contacts. I'm in a rotational program for my job, so I've done three big moves in the past three years. Hubble has made it so easy to keep getting my contacts. All you need is your prescription and they will send you your contacts on a monthly basis. I first tried it when I first moved and couldn't get into an optometrist quickly. I went back to getting contacts the old-fashioned way at one point and went back to Hubble because Hubble was so much less expensive. The contacts themselves are high quality as well. You can either provide your prescription or Hubble can call your optometrist to get it. The whole process is so easy, and customer service is really responsive. I highly recommend Hubble Contacts.

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    Punctuality & SpeedStaff

    Reviewed July 25, 2019

    I am very impressed with Hubble Contacts!! I have been using Hubble Contacts for about 6 months. They are extremely comfortable. I live in the middle of nowhere and the auto shipping is ALWAYS on time. I never have to worry about running out of contacts. The contacts themselves are comfortable. I’m so happy that I ordered!

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    Price

    Reviewed July 25, 2019

    I love how convenient and affordable Hubble Contacts are. I don't have to think about reordering contacts when I get low because I know that they will just show up at my door as soon as I need them. The affordability means that the quality isn't as good as some of the high-end contact brands, but the quality does not bother me.

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    Customer Service

    Reviewed July 25, 2019

    I've been using Hubble for six months and absolutely love the quality, service, and peace of mind. My contacts arrive bi-weekly and I never worry about running out anymore. The website and customer service is top-notch.

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    Customer Service

    Reviewed July 25, 2019

    Best thing I have ever done! Took 2 seconds to sign up and they just show up at my house every month. I do not have to think. Sometimes I even forget I am running out and then they are just right there! Awesome customer service as well. One month they got stuck at the border and they shipped a replacement set right away.

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    Price

    Reviewed July 25, 2019

    Hubble makes it too easy. The contacts are on an auto-ship program and, as someone who was notorious for forgetting to reorder contacts in the past, this has been the greatest! I don't have to worry about running out; about a week or so before that happens my next month of contacts arrives in the mail. It's so easy and convenient, and less expensive month-to-month than other brands.

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    PricePunctuality & Speed

    Reviewed July 25, 2019

    As far as convenience and price are concerned I think Hubble has very little competition. The contacts are well packaged and arrive probably about 1-2 weeks before I run out of fresh lenses. The quality of the actual lens is okay. The lenses dry out quickly, and are less comfortable than Acuvue contacts. I will say I typically wear them for about 12 hours so when I say quickly I mean in comparison to other daily lenses which I have forgotten I had one because they were so soft. For me price and convenience were my two main concerns and Hubble has been unmatched. The contacts allow me to see, and the service is absolutely fantastic!

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    Reviewed July 25, 2019

    Wow, I've been wearing contact for over 10 yrs now and it's always been such a hassle, till now. I read an advertisement about Hubble on the web awhile back, it seemed to be to good to be true, no cases, no solutions, just pop them In each morning, and pop them out and into the garbage at night. It literally takes more time to make a cup of coffee than to get my contacts in or out. I could rave on about them, but you just got to try them for yourself, it's simple. They even give you free contacts to try. Trust me. You'll be glad you did. Thanks Hubble for taking the hassle out of wearing contacts.

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    Price

    Reviewed July 25, 2019

    I learned about Hubble through an influencer on Instagram and it is so convenient to have contacts delivered to my house instead of going 45 minutes home to the eye doctor! The price is cheaper than paying for contacts so it is great.

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    Price

    Reviewed July 25, 2019

    I originally used Acuvue but it was getting too expensive. Seen an ad for Hubble on Facebook and figured I'd go give it a shot. Daily lenses for a fraction of the cost of my other lenses and shipped to my door. Also, the auto reorder is very nice. Saves me from forgetting to reorder more every month! Comfortable lenses that don't dry out my eyes. Good for everyday all day wear.

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    Reviewed July 25, 2019

    I have been using Hubble daily contacts for two years now and I couldn’t be happier! I have tried several other daily contact brands and Hubble feel the best. When I have them on I never feel them. They rarely dry out. And I never have irritation. I plan to be a Hubble subscriber for a very long time.

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    Punctuality & Speed

    Reviewed July 25, 2019

    Super easy to order, great quality contacts and always timely deliveries! Packages are also cute and different every month! I tried other contacts brands in the past and they used to make my eyes dry. Never experienced any issues with Hubble!

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    Reviewed July 25, 2019

    Very easy to sign up and they are always helpful if any issues come up. If your prescription changes or you have enough contacts to make a month you can skip one month. I really love this concept for contacts!!! Would recommend this service for everyone.

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    Reviewed July 25, 2019

    So I initially signed up via a FB ad for a free month of contacts. I was eager to get out of the Acuvue contact game and spend tons of money 1-2x per year to order a 6 month or 1 year supply. Hubble was perfect in that they send you the contacts at a predetermined time frame that YOU choose, they come in the mail and are really quality contacts. Love the company and the product.

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    Customer ServicePrice

    Reviewed July 24, 2019

    Overpriced and uncomfortable. Customer service is poor. Try to cancel your subscription and it will take several emails and several phone calls. Refuse a delivery and they will still send it back. At 1-800-CONTACTS a customer can order unlimited contacts and if your prescription changes at any time you have unused contacts, you are able to send them back and be reimbursed. Not here. You will be told that your unneeded contacts are a "medical supply" and cannot be returned. That sounds logically, however, the contact cases are medically sealed. Overall, the quality of the lenses is poor. The edges are too sharp and not at all like higher end, better quality lenses. Seems to me that Hubble is only interested in monetary gain and not the well being of you or your precious eyes.

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    Customer Service

    Reviewed July 19, 2019

    After 7 months of no orders, out of nowhere they charged my card and sent contacts. My prescription is different so they are useless as well as I am going through a divorce and the card they charged is in my soon to be ex-wife's name. Now I will have to answer to it in court. I explained it to them and they said, "Too bad." Hands down the worst customer service in the world.

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    Customer Service

    Reviewed July 18, 2019

    I thought I was getting a good deal on contacts. The customer service was good but the product should not be worn. I just came back from my eye doctor, who has been taking of my eyes for 20 years and he told me to stop wearing the product. My eyes have always been in good shape but he said that it does not look like I am wearing a daily contact. The oxygen levels your eyes receive with the Hubble contacts is very poor. He says the cheapest daily contacts he deals with have a level of 38 while Hubble has a level of 8. I was shocked. Now I have a full box of contacts that I paid $114 for they have to throw away! Hubble won't give me back my money because I have had them for 15-days. I am not happy!

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    Customer ServiceStaff

    Reviewed July 17, 2019

    Worse customer service I am have experienced. Supposedly verified my prescription yet sent me the wrong one. People on the phone were completely rude. People via email gave robotic automatic responses. Ridiculous "policies".

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    Customer Service

    Reviewed July 15, 2019

    I emailed Hubble's customer service 3 months ago to cancel my account as their contact irritate my eyes. I have a normal prescription and use another, fairly cheap brand from my optometrist but their brand did not work for me. They would not allow me to cancel online, and I never got a response back letting me know they can't cancel over email (which also doesn't make sense.)

    They charged me again, 3 months later, without warning after they already sent the package and are unwilling to finally cancel my subscription and return my money even though I did not authorize it and tried to cancel already. Terrible customer experience and low product quality. Would not recommend!!! They try to trap you in subscription and obscure how to leave while they continue charging you!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 12, 2019

    Hubble claims on their homepage that, “You can easily cancel or modify your Hubble subscription to suit your needs.“ What I experienced couldn’t be further from that. I received my $1 trial lenses and a week later I tried them on for an event. I was unhappy with the comfort of the lenses so the following day attempted to cancel my subscription. This was on June 14. You must call during daytime office hours to cancel subscription which is really is not the simplest method.. this could be done with a tap of a button online. Regardless, they informed me they had already charged my card $118 CAD and shipped my next box that morning. They informed me they had no control now and I must wait to receive the box, return it, and then I’ll get my refund. Simple right?

    It is now July 11th, almost a month later and I haven’t received my refund. I have received the order but have not been able to send it back, due to invalid return labels that have been provided to me. Local post offices simply won’t accept it. Hubble employees have provided no help. The customer service I have received is appalling. Instead of rectifying what has been an arduous and awful experience they have simply stopped communication with me and have refused refunding my money. What was a simple $1 offer was too good to be true, and now I am dealing with a Better Business Bureau Complaint. Save yourself the trouble and stay away from Hubble.

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    Customer ServiceStaff

    Reviewed July 12, 2019

    I attempted to cancel my Hubble subscription in March because the contacts were low quality and uncomfortable. I emailed and was told I had to call. I was traveling abroad and called from a local landline that used a digital long distance service. I was told everything was cancelled. Now, in July, I was charged $33 with absolutely no warning, and they are refusing to issue me a refund for contacts I do not want because I do not have "proof" of the call from a landline, which of course is impossible. Four customer service reps have not been able to adequately understand or address the issue. This is essentially theft, and Hubble refuses to do anything to fix it. I would not be surprised if much of their revenue comes from lying to customers about cancellations and then refusing to refund them.

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    Price

    Reviewed July 11, 2019

    I got a shipment of contacts I never ordered. In fact, I had cancelled prior to the shipment. They send one anyways and charge my card, and THEN they tell me they can’t offer returns (ALTHOUGH THE BOX WAS NEVER OPENED). How are you going to send me something I DIDN’T ASK FOR and then proceed to CHARGE ME FOR IT.

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    Customer ServicePrice

    Reviewed July 9, 2019

    I cancelled my account on March 19, 2019, because the product was causing trouble with my eyes. The rep informed me at that time that my order had "just shipped" and so I would be receiving another box and the charge for the contacts would stand. Fine. I still have that box in July. Today (July 9, 2019) I found ANOTHER charge on my account - pending from from Hubble. I immediately called, because it's the only way to cancel... They claim that I reactivated my account and asked for the contacts again and that they "just shipped" and the pending charge would stand again.

    I asked where they were being shipped to because we moved around the same time that they claim I reactivated my account. But my address was never changed. What good are contacts to me if they're shipped to a state I don't live in anymore?? I asked them to DELETE my account. The rep said he'd send me an email confirmation. Nope... Got an email saying my account is cancelled. And you can't remove your card information. So they could come back and charge me again if they wanted to. They wouldn't cancel the order or the charges. I have since emailed, filed a complaint with the BBB and will tell everyone I know to avoid the Hubble scam. This is ridiculous. I never want to see this company's name on my bank statement ever again.

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    Customer ServiceStaff

    Reviewed July 9, 2019

    I informed Hubble my prescription was incorrect DURING the 16 day trial. The trial period is a short window and not actually 16 days. My understanding from emails with customer service was that my subscription would naturally be cancelled because they could not accommodate my prescription. However, when the trial window closed, Hubble charged my account for a monthly subscription, DESPITE BEING FULLY AWARE that their contacts would not work for me. When I pointed this out, the person on the phone (whose line was so horrible I had to have her repeat everything she said twice) could care less. Simply because I did not call them, as opposed to emailing them of the problem, I am out $36. Horrible customer service.

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    Customer ServicePrice

    Reviewed July 9, 2019

    I called to cancel my subscription and to get a refund for an order. I was unable to cancel due to being out of the country. When I called, I was called "sir" several times after stating I was not a man. Was told I could not get a refund after seeing directions on how to get a refund, and was apologized to over and over. The icing on the cake was when I asked to speak to a manager, I was put on ignore for 15 min, which at that time I hung up. The contacts are not as great as they claim. The only thing that is true is the fact that they are cheap. I would never recommend them to anyone.

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    Customer Service

    Reviewed July 9, 2019

    I signed up for the trial with paid shipping. I must have missed the fine print that automatically signs you up for the monthly subscription without a prior cancellation. My card was charged over $40 on a Sunday when customer service is not open. In order to cancel, you have to call customer service M-F, 9-5. Conveniently for them, when I did call to cancel, the order had shipped and could not be refunded. Now, I will have a box of cheap contacts from China that don’t fit and fall out and I get to pay for them. Just swell. Buyer beware!

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    Customer ServicePrice

    Reviewed July 9, 2019

    These lenses are terrible. They are made from a very old, outdated (aka cheap) material that eye doctors do not recommend anymore. This material does not let your eyes breathe nearly as well as the newer materials used by other brands. My son and I both had consistent and significant problems with fit and comfort. They also fogged up and shriveled after being in the sun for a while or going in the pool (not under the water - just around the pool) to the point where we could no longer see through them and had to remove them.

    When I contacted Hubble about the concerns, I received a generic response saying "our lenses are made in the same factory as many of our competitors." This did NOT answer our concerns, but also told me that they're leading people into thinking they're comparable by saying "same factory" - which is NOT the same is same materials and formulas. We cancelled and changed brands. They may be a bit more expensive, but sooo worth it! Night and day.

    I told my eye doctor about the concerns and he told me he would never recommend them. Then I looked online and saw other doctors saying the same thing. I should have done more homework before ever trying these. Two months of discomfort and dry eyes. I like the concept of getting lenses automatically by mail (only reason I gave one star instead of zero), but I wish they would offer higher quality lenses comparable to other Dailies out there that doctors actually do recommend.

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    Customer ServiceStaff

    Reviewed July 8, 2019

    I attempted the $1 trial pair of contacts, however the order never processed: my card was not charged, I never received the contacts, no confirmation email, nothing. 2 weeks later Hubble takes $41 out of my account for a subscription. I tried to "log on" to cancel my subscription, but I actually didn't have an account because my subscription was NEVER confirmed. I emailed their customer support & was told they don't give refunds & I should log on to cancel my account. He brushed me off after giving BS robotic answers to my concerns. Never would I recommend Hubble.

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    Verified purchase
    Sales & Marketing

    Reviewed July 7, 2019

    I decided to try one of these contact subscriptions I see advertised all the time and I went with Hubble because they had seemingly the best reviews. Long story short, I did the free trial which was two weeks worth of contact lenses and I absolutely hated them. They made my eyes extremely dry much sooner than what most contact lenses are supposed to. My eye doctor advised me that an individual is supposed to be able to wear contact lenses for up to 8 hours COMFORTABLY. I wanted to rip Hubble's lenses out of my eyes after around 4 hours. I decided that maybe I just needed to get used to them but nothing helped.

    So my two week mark had come up and I called the cancel the subscription but they had already charged me the $36 for a month's worth of contacts that I simply could not wear. I asked for my money back and they gave me some stupid excuse. So now, I am stuck with these awful lenses until my actual name brand contacts come in. SO MAD! Don't even waste your time because they don't even offer to help at all.

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    Customer ServiceContract & TermsSales & MarketingPriceStaff

    Reviewed June 29, 2019

    I decided to try these contacts because they were $1 for the trial and why not. I signed up for the trial and I immediately call to cancel, 1. Because I don’t trust myself to remember to cancel, 2. I wanted to be able to try them out on my terms before I got charged full price in two weeks. About two weeks after I order my trial I get an email saying that they could not verify my prescription so I needed to take an online assessment. Weird, because I have never had an issue with this. I do the assessment and two weeks later I get my trial. Before I even had time to try them I get charged for a month ($35) and I was furious. I called to tell them I had already canceled my subscription and I wanted a refund.

    They told me that because I had done the assessment, that means I consented to un-cancelling my subscription. I know they had asked me to do the assessment because I had immediately canceled and that didn’t benefit them, so they scammed me. I have never been so frustrated with someone over the phone ever. I told them I wanted a refund and they said they couldn’t because they had already sent out the new shipment. They didn’t even wait two weeks before charging me and letting me try the trial lenses.

    Since I had the lenses I decided to try them. 1 out of every 2 lenses is damaged and I have to remove them. They hurt my eye. It feels like there is something constantly poking my eye. I don’t care that they promise $1 for 15 lenses, they are a nightmare to deal with and their lenses are horrible quality. Go somewhere else to get your lenses, they are scamming people.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed June 26, 2019

    I've been using Hubble contact lenses for a few months now, and I've had a very pleasing experience. I had to leave my house for a couple of months so I had to cancel my subscription on the phone, but when I came back I easily restarted it on my profile. The staff were friendly and easy to talk to. I don't have to think about buying contact lenses anymore as they automatically arrive every month. They are also very comfortable and the design of the packaging is really cute. The price is reasonable for the quality and they always arrive on time. It's also quite handy to be able to change the monthly dates on the profile. The only thing to improve for me would be the possibility to cancel the subscription directly from the profile.

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    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed June 26, 2019

    I'm disabled and have a friend that is on disability. I helped set up his account for him. In the first order I used my PayPal account because he didn't have it, but set up billing going forward on his account. He got the 1st order all good, the next order he forgot was coming because they don't send a reminder a few days before. This caused him to bounce his rent, well almost. I took care of it, he then emailed them saying he needed them to send a reminder or cancel his account because his disability is he forgets. Well this month no reminder until he gets a notice he didn't have enough in his account. It was late. He emailed them like it said in one of their websites to cancel his account. So you think end of story, well no.

    Then after responding to his email, go back find my information and bill my account, I get a notice right away. So at 9:53am their time I call and tell them to credit my account and cancel the order. Now this woman who I could barely understand reads from a script saying she can't, the order went out. I said, "No it didn't, you processed it 10min ago." She doesn't know what to say and starts saying again the order was shipped. I said, "It didn't, Amazon can't even ship that fast." I can't tell she reads the script. I said, "Let me talk to the manager." She tried to get me to change my mind by saying again the order shipped. So she puts me on ignore for 10 min, comes back on says she talked to the manager and she said the order shipped, she can't refund me.

    I said I want to talk to the manager and again 10 min to get they'll call me back. Well at some point just before they close, they called. I was working and he said he would email me. We letter said, "Too bad order shipped." I write back "That's not my problem. I didn't authorize the use of my account for payment." Again that's ignored and I'm told order shipped, can't refund me. Can't or don't want to. I have screen print showing account to bill. What they did was illegal and theft. So be careful, then don't send reminders so people forget and don't cancel. Greedy.

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    Sales & MarketingPrice

    Reviewed June 23, 2019

    They send me contact for a dollar. After few weeks they charge me 118 dollars and I email their support. They I can return it without opening the box but in their ads they said that they a sample but it's not. They send me lot and I thought it a sample so I open it so how can I return? It is already open. Misleading ads. Careful on buying on this company.

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    Customer ServicePrice

    Reviewed June 23, 2019

    Hubble Contacts are great. They’re affordable and great quality. This review is about the customer service department. I wear glasses 95% of the time, and only wear contacts in special occasions or when I go out in the evenings. That being said, I made it known to Hubble multiple times that I do not need monthly packages. Every month, I get a delivery, and every month, I email customer service asking to pause/cancel my account, and every month, they confirm that they will not send me any more packages and charge my account. It’s the sixth time now that I’m getting unwanted contacts and I have way more than I’ll ever need. I don’t understand why it’s so hard to get this one thing done.

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    Price

    Reviewed June 21, 2019

    I always heard about daily contacts, but always avoided them as they were usually expensive. Years of biweekly and monthly contacts really started taking a toll on my eyes. Dryness, discomfort, carrying around my glasses (because I couldn’t last a whole day with my contacts in), eventually it started causing me to get headaches. In steps Hubble contacts. I heard about it on podcasts and a free two week trial. Hard to resist, nothing to lose. Here I am, six months later. No more dryness, my Hubble contacts are lightweight/comfortable/I wear them all day. No more headaches. No more messy/sticky contact solution and cases. No more pressure to make dry contacts last for a month, in fear of running out. They show up at my door every month. Super convenient, and even more affordable/fair pricing. Thank you, very much a positive change in my life.

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    Hubble Contacts
    Response from Hubble Contacts

    Hi Amy,

    Thanks for taking the time to leave this review. I'm so glad to hear that you're loving the Hubble Contacts experience! We really appreciate your feedback :)

    Thanks,

    Kaitlyn

    Verified purchase

    Reviewed June 21, 2019

    Hubble is a great company. I order contacts for both my sons through Hubble. They come in perfect condition every month like clock work. My boys are high school age and love them. It’s so much easier than worrying about solution and cases. Traveling, no problem. Throw a few pair in your travel bag. These contacts are low stress and highly effective. Thank you Hubble! Now... If you only made them for astigmatisms... Then I would order them for myself too!

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    Hubble Contacts
    Response from Hubble Contacts

    Hi Sydney,

    Thank you for taking the time to leave this review. I'm so happy to hear that your family is happy with their Hubble Contacts! We're working on expanding the lenses we have to offer soon :)

    Best,

    Kaitlyn

    Customer ServicePrice

    Reviewed June 20, 2019

    I've tried multiple brands of contacts before and they were either uncomfortable or super expensive. What I love about Hubble is that it's so convenient since I receive my contacts in the mail every month and it's affordable! If I decide that I want to skip a month, I can easily fix my delivery schedule or call their super helpful customer service. I know it's bad to sleep with contacts, but sometimes, I accidentally do. What I like about Hubble is that I can easily remove my contacts even though I had it on while sleeping (I do not recommend sleeping with contacts at all!) Overall, I am pleased with the service and the quality of my contacts and I would recommend anyone to try it out and see if it works for you!

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    Hubble Contacts
    Response from Hubble Contacts

    Hi Ira,

    Thank you for taking the time to leave this review. I'm so happy to hear that you're loving the Hubble Contacts subscription service! We're glad that you're a part of the Hubble family!

    Best,

    Kaitlyn

    Reviewed June 20, 2019

    I love using Hubble because I don't have to go anywhere, they verified my prescription with my optometrist for me. The contacts are comfortable and best of all, I don't have to drop hundreds of dollars at one time for a prescription of contacts. I just wait for them to come to me and that's it!

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    Hubble Contacts
    Response from Hubble Contacts

    Hi Nicole,

    Thanks for taking the time to leave this review. We're so happy to hear that you're happy with the Hubble Contacts service! We so appreciate your feedback :)

    Customer ServicePrice

    Reviewed June 20, 2019

    I needed contacts and didn't want to pay an outrageous amount of money for them. I came across Hubble Contacts while scrolling through Instagram one day and decided to try them out. I loved that my first box was free! I really enjoy using Hubble Contacts. They make my life so much easier and the experience of having to order contacts - hassle free! I don't have to worry about having to reorder them each month because Hubble Contacts automatically orders them for me. Thank you for making my life so much easier. I will definitely continue to use Hubble Contacts. For the price and convenience - they can't be beaten!

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    Hubble Contacts
    Response from Hubble Contacts

    Hi there Alexis,

    Thank you so much for taking the time to leave you're lovely! We're so happy to have you in the Hubble family and to hear how much you're loving the Hubble experience :)

    - Maya

    Staff

    Reviewed June 19, 2019

    My teenage son wanted to get contacts after wearing glasses for years. I heard a lot about Hubble and figured we would give them a shot. We did the two week trial period first to see how he would like them. He didn't have any issues with them drying out and thinks they're super comfortable. After the two week period, we continued with our subscription. He has never ran out of contacts. Their site makes it so easy to update how often we want the contacts mailed to us and we can always extend the length between mailings if we have too many, since there are days he wears his glasses instead. We love the convenience of them.

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    Hubble Contacts
    Response from Hubble Contacts

    Hi Nicole,

    Thank you for taking the time to leave this review. It's great to hear that your son is loving the lenses and that you've taken advantage of being able to adjust the schedule to your liking! We're happy to have you on board!

    Reviewed June 18, 2019

    I have been wearing my Hubble daily wear contacts for a few months now and I’m very satisfied with them. I will definitely continue to order them and wear them daily. I like the convenience of having them delivered to my home automatically every month and I don’t have to remember to order them.

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    PriceOnline & AppEase of Use

    Reviewed June 18, 2019

    The Hubble website is easy to use and you can change the frequency of your shipments. It’s nice to be able to travel and not have to carry lens cleaning solution or storage containers. The price isn’t bad considering you are paying for the ability to simplify wearing contacts!

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    Reviewed June 18, 2019

    I’ve been wearing Dailies now for many years, and it is the best thing I did, as I suffered many problems with monthlies- allergies, irritation, infection etc... and never again since making the switch. I was very happy with the dailies I was using, but 1-2x/year I would have to research all the sites for the best prices, search for specials and discount codes available, and would drop hundreds of dollars in one shot, for the discount that came with buying a year’s supply. Then I came across Hubble, and found that their pricing was right around what I was paying after all that research, and the thought of breaking the payments up monthly seemed easier, so it was certainly worth a try. I decided to order the two week free trial, and compare them to the lenses I used. I found that the Hubble lenses are just as good, and so much more convenient! I’m thrilled with my subscription!

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    Price

    Reviewed June 18, 2019

    I have been wearing Hubble contacts for 6 months. In January I got a horrible eye infection from my weekly lenses so my doctor suggested I switch to Dailies. My only issue was the cost. After researching I came across Hubble. They're inexpensive and are delivered to you monthly without any effort or thought which is super convenient for my busy lifestyle. They are comfortable and reliable. I love daily lenses and don't ever see going back to storing and cleaning lenses. I save a bunch considering the lenses are only 33 dollars with shipping for a month supply and there is no need to buy saline solution all the time.

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    Hubble Contacts Company Information

    Company Name:
    Hubble Contacts
    Website:
    www.hubblecontacts.com