Hubble Contacts

I wear contacts only when doing active sports, mainly biking in summer and skiing in winter. I have glaucoma, and I'm not supposed to wear contacts for long periods of time. So when I used other brands, because the lenses were so expensive, and because only wore them for a few hours at a time, I would use them multiple times. Often this made my eyes ache, even if I cleaned the lenses. No way was I going to wear glasses under my goggles.

I joined Hubble last year in an attempt to find some kind of contacts that were comfortable and affordable. Because of my job (hair stylist) my ophthalmologist told me I needed to wear disposable dailies. Of course, the only ones that would suit me were $99/box. I am lucky that both eyes wear the same Rx otherwise it would have been two boxes at $99. I tried Hubble on a whim with a two week free trial. These contacts are honestly the most comfortable I've ever owned. They don't dry out while I am at work blow drying and encountering chemicals. I don't need to use eye drops to rewet them.

I really was trying to find a better solution for me to wear contacts that didn’t require me to bring a case, contact solution and maybe an extra pair of lenses. My coworkers and I started to talk about our vision and eventually found ourselves talking about the contacts we have. They made wearing daily contact lenses like a breeze! So I started to look up prices compared to the one I usually get which are monthly and some came out to a little more than what I was paying for so I didn’t see it was worth it.

I learned about Hubble from an advertisement on the NYC subway. What attracted me to the company is that their product is direct to consumer, and while I need a prescription from an eye doctor to get them, I do not need to go through the eye doctor's office to purchase contacts. You also do not need to buy them all at once, which is often what happens when you purchase contacts from an eye doctor's office.

I actually went blind in my right eye about three years ago now due to soft lens contacts and have been scared ever since to return to them. I had to use a glass contact for years but unfortunately I’m young and don’t make enough money to stick with them so I decided to look back into soft lenses. I love Hubble contacts, I started with a free trial and now I have my monthly subscription which is VERY customizable and affordable. Since they are one a day I don’t live in fear of them not being hygienic for my eyes and they are so comfortable/last for hours.

As it goes, I've been wearing glasses for several years now and have wanted to try something different for some time as I'm tired of having to relentlessly clean my glasses, smearing god knows what chemical all over them. I figured I'd give Hubble a go as they seemed reasonably priced and the free trial offer was tempting, order number #**. However, it was from there it went very wrong, very quickly. After ordering on the 29/10/2019, my lenses didn't arrive until the 13/11/2019. On the 14/11/2019, I'd been charged for another full months worth of lenses, before even having taken the trial lenses out of their box.

They do not allow you to cancel the subscription online and you MUST call so the email team is useless. They Do not email you until 9-5, charged my account at 1am, called the next day and was told it was "too late" to send a refund. Basically stole my money by charging me for the contacts before I was able to actually even try them out since I literally received the shipment of the 10-day trial lenses only one day before being charged for a whole month's worth. ABSOLUTELY HORRENDOUS CUSTOMER SERVICE ON THE PHONE. Not even worth it, Waldo was way more convenient.

I never thought I would wear contacts at all until I heard about Hubble's $1 trial box. They deliver right to your mailbox so there's no need to go to the post office. The frequency of delivery can range from every 2, 4, 6, or 8 weeks, but you can change the date of your next delivery to outside of that timeframe. I prefer daily contacts because I find them more hygienic. Packaging is cute, minimal, and recyclable! One suggestion to improve transparency is an email to advise when your contacts have been ordered and your credit card has been charged. I am posting this review as part of a promotion where I will receive a benefit in exchange for my honest review.

Hubble Contacts are great contact lenses! They fit well and are priced well, especially for a daily contact lens. They have nice packaging and arrive in a relatively quick manner. Where they need improvements is on invoicing. Every single time I receive new contacts, I need to write to Hubble to get the invoice, so I can submit it to my benefits company. It would be incredibly helpful if the invoice was included in the box or emailed when the order was placed. Thanks! :)

I have been a customer for a while now and I am very pleased with their products and service. Contacts arrive on time and if I have any questions, customer support is ACES to get me an answer. I would 100% recommend Hubble to anyone looking for contact lenses.