Hubble Contacts

The company always sends my next box on time, billing date is consistent. They email me to let me know it's coming. One month, I realized I needed my next box a week early because I was going out of town and would run out on my vacation and wouldn't be home to bring them inside for a week. They billed me that day and mailed them out a week early, which was brilliant. So helpful. The quality is consistently good. I like that they've added the HUB markings so you can tell if they're right way out, they didn't have that at first and the lenses are so thin you could put them in backwards and not realize it until the rim itched inside the eye. I really enjoy my Hubble lenses and plan to continue my subscription for a while to come.

Later I had seen an ad on social media that you could try Hubble’s daily lenses for a week for free and decided to try it. After signing up I was SO surprised it had gotten to me in just a few days and I live in Hawaii. It came with 15 lenses which is just about enough for a week and I was just about to go on a trip so I brought just those with me. Thankful I just needed to bring those with me and not a case and a bottle of solution so it lessened up the things I need to pack.

To get straight to the point I LOVE Hubble. I don’t always wear contacts every day so I don’t feel like I’m wasting the value of using monthly’s. It’s light and comfortable on my eyes and It was so easy to sign up, quick to get to me and efficient to have. You also have the option to recycle the lens holders! Very conscious of them since there’s so much waste being produced. 10/10 recommend. Love!

If you can read the word correctly looking from the inside of the lens outward, then you know you will put those things in right every time. I used to have that in another brand years ago and have missed it until I got my Hubble lenses. I also enjoy the flexibility the company affords. If I know I am traveling and will be out of town during a scheduled delivery, it has never been a problem to call up and ask for them a week early (if I need some for the trip) or a week later if I have enough to cover me. I would definitely recommend this company to friends and family and will be with them for a long, long time.

So when I saw consumer warnings that they don't verify prescriptions, all I could think is, "I don't have a problem with that! I just moved. I'm not interested in finding another optometrist and paying a ton of money when I know nothing has changed with my eyes this year. Good for Hubble!" But the FDA! It's not legal! Whatever. If it was that important, it would be covered under regular medical insurance. But it's not. So I don't care what the regulations are.

Another warning spoke against them because they use an obsolete material. (This page has their own products to sell.) But since I change my contacts every day and only wear them 5 days a week (or less if my allergies are giving me problems), this doesn't really concern me. And when I'm not wearing Hubble, I wear Zenni glasses... Another non-verified company that does excellent and affordable work! Plus, since I don't wear them every day, I've accumulated a small stockpile, so I love that I can save a little money by placing the service on hold for a month or two. So all this to say, I am happy with Hubble Contacts. If you're like me, go for it. If you have more serious problems, or money is not a concern, or you love overreaching government regulations, then avoid them.

There are, however a couple of things to note about the lenses. I would not recommend sleeping in these lenses, ever. When it has happened accidentally, I wake up and they are extremely dry and pasted to my eyes. Now, I understand that these are not meant for sleeping, or wearing for more than one day, but compared to name brand competitors like Acuvue and Ciba Vision, these seem to make my eyes feel a little more dry, like I said if I fall asleep with them in or after a long work day. But given the value, price and convenience, this factor is not bad enough to make me not love them.

Secondly, in the year or so that I have been using Hubble contacts, about three times it has happened where I go to open an individual lenses and it is none dry inside, like either the solution leaked out or none was put in. Each time, the lenses were sealed before I opened them. Thus, I had to throw a few out, but this only happened a few times. So that is a minor packaging inconsistency as I see it. Overall, I have been pleased with these contacts, and they are about half the price of daily contacts from leading competitors. I would have rated 5 stars if not for the occasional dryness and packaging issues. I would recommend and have recommended these to friends!

I was able to stop the charge through my bank and will ship the contacts back to them because they are not worth it and hurt after a few minutes of being in. My bank was able to cancel the charge. 1 day later I see a charge again from them. I am beyond disappointed in the lack of recourse available to the consumer. I was hoping I found a simple solution to an every day issue, its not like I ordered makeup, I ordered contacts because I can't see. So why would you stick a customer with a product that impairs their eyesight for money in your pocket. At least allow the customer to receive the product first and try them out before you charge them for another box before the 16 days.

Days later I get an email (not a phone call) from a "supervisor" (who refused to call me this entire time mind you) and told me once again, nope can't cancel the order. I said, "Ok fine, I'll just ship them back to you for a refund once I receive them." He tells me, "No, we do not offer refunds." This company is a complete scam and they obviously train their employees to lie for the companies' benefit. WILL NEVER USE AGAIN!!