Cord Blood Registry Reviews

CBR reached out to me and explained how they would collect the cord blood and that they would store it. They sent the box with all the details and everything I needed to know about storing it. Once I had the baby, the doctor collected the cord blood and the nurses put it together in the box. Then my husband called for it to be picked up. CBR emailed me, informing me that they received everything. Everybody was very cordial.

The Cord Blood Registry reps were very knowledgeable. Our experience was as expected. It was overall easy process. The service is expensive but at least, we have some peace of mind that it's there if bad things were to ever happen.

It was pretty easy when I initially talked to the Cord Blood Registry rep. It wasn't too strenuous of a process. The hospital itself had never really done it before, so they were a little lost with how to do everything. The instructions weren't as clear to them as possible. I had moved from Florida to New Mexico in the time that I purchased the kit and then actually gave birth. When I called the courier service for pick-up, I was very clear that I needed it picked up at the hospital in Albuquerque, New Mexico. But nobody told the courier and nobody communicated that. So they made the pick-up for Florida in Clearwater.

I liked Cord Blood Registry's visibility and recognition. I've had good experiences with the representatives that I spoke to, setting up payments, automating payments, and things of that nature. My experience with the kit was fairly easy. We handed it off to the doctor and that was it.

I knew that if my child's health were ever in jeopardy, stem cells could help her and I wanted to have that as a backup. I banked with Cord Blood Registry. I looked into them and they seemed like a good company to bank with. The experience has been great and the follow-up has been good. I haven't had any problems at the hospital and when I had some questions, customer service was really quick to respond and help out. I would recommend it to others and I have.

CBR's reps were great. They answered all my questions and they gave me more information than I really needed. We had issues during the delivery, but the biological father dealt with all that. All in all, I am extremely happy that I decided to go ahead and bank my cord blood with them. It's worth it and I tell people all the time about them, even if they don't ask. You get insurance for everything like your car and your house, why would you not do it for your child?

We had the kit and it was easy. I have two accounts because I have two children, one’s in June and the other one’s in July. Every year, it almost always ends up that I have to get on the phone with people instead of trying to pay it over the online because the two accounts are for two different kids. But that's not a big deal. I just get on the phone and we straighten it out, and pay for both at the same time.