Cord Blood Registry Reviews

Cord blood banking is like an insurance policy for my kids. I don't wanna ever think that anything bad is gonna happen, but I have peace of mind now that in case something does, I've done everything I can to be prepared. A lot of the process was through email, and all the questions I had were answered. The kit was good too. I gave it to the doctors at the hospital, then they took everything from there. The only thing that I had an issue with was I referred somebody to Cord Blood Registry, so I got the free year for the second year, but I kept getting calls that I owed money. However, the last time I spoke to somebody, they resolved that.

Cord Blood Registry gives you a little incentive if you refer someone. I had my sister do it too with them. However, I thought my contract was 150, but I noticed that the fee had been going up slightly. If it goes up however they feel for the course of however long my son is alive and I'm paying on it, that's not fair because then I'm already stuck. I called and asked them why this year it was 190. When I told them that I didn't like that, they went ahead and lowered it back to the 150. They had said it would stay at the 150. But we'll deal with it year by year.

Cord Blood Registry’s service is good. I gave them a call and it went very well. They sent me a packet through FedEx and I read through it. It had everything that you needed in the box. I purchased what I needed for the collection and then, I brought that entire package to my nurse midwife. The return FedEx information was in that box. So, you just collect the blood, and then you stick it in that return package and it goes straight back to them.

I absolutely recommend CBR to others if it is something that they are interested to do as far as storing the stem cells. I like that the cord blood stem cells could possibly benefit my children or another family member in the future. I make my annual payment once a year and they've reached out when my credit card expired to upload a new card.

Everything seemed fine when we signed up. It was very informative. They sent the kit to us directly.

They handled the cord blood and put it in storage and they've been following up every year. I've had no problem with them. Their service has been good so far. They were quick to get back after they checked to make sure that everything was okay.

It was very easy with Cord Blood Registry. The rep was great. I would tell others it's something I would do considering so many advancements.

Cord Blood Registry is easy to use. We just sent the thing in and that was that. It was a pretty good experience.

The whole process with Cord Blood Registry does take work. It takes some organizational skills on the parents' part to remember to do it at a very emotionally stressful time, but the way that the company has it done is easy. The couple just have to make sure they keep a mental note to take the necessary steps, but I would consider it as uncomplicated. There was no problem with the courier pickup. It was easy. I called and the man came quickly and we didn't have to tell him where to find the OB ward. He knew where to go. It's an overall smooth experience. It's expensive, but the quality of service has been good.

I called Cord Blood Registry when the cord blood was collected for it to be picked up at delivery. The experience was good. It's easy and simple. I didn't have to do much other than have the specimen there for the driver to pick up and just call Cord Blood Registry and tell them it was there. My doctor did it all with the selection. They went through the rundown of what cord blood can do and that they would keep me informed as new technologies presented themselves. I've been updated and I get emails with different things. So, it's been a benefit

I work in the healthcare industry and I knew that cord blood was very good. It helps kids and later adults with chronic illnesses that they would need a bone marrow transfusion, in cases like that. We weighed the risk to the reward and said, “Hey, we're gonna go with this.” When I shopped around, Cord Blood Registry was comparable with everybody else. Their website was also very informative. This was right around the turn of 2000, and they had videos. The website explained everything to us, and I found that very helpful and confirmed my choice. I haven't used their website lately, but when I did, it was very good. This was about 20 years ago and technology has improved.

We had the kit sent to our home and we took it with us on my day of delivery because I had a planned delivery. There's paperwork that you fill out to put back in the container, but the hospital handles everything else once you get there. Cord Blood did a follow up with my husband around 24 hours later to let us know that it had arrived at the facility.

Cord Blood Registry seemed a safe and cheap insurance to have. So, we did it as a preventive measure. They were the more "expensive option." But they seemed to be the most established, longest tenure that I could find. And the vision/history of the company gave me reassurance that they would be around for a long time. I spent three hours on the phone with the gentleman that I worked with. He was very pleasant to work with. It was very easy.

The process at CBR was easy. They gave us the instructions and explained how to do everything and broke it down easily. The instructions on the box helped too and the doctors were receptive. As soon as we called, everything was handled. The cost was rough initially, but it was still reasonable, which is why we did it with our baby number two. Any time I've ever called, they've been helpful. I don't get the runaround with them.

I saved my son's cord blood through Cord Blood Registry, and I had a very pleasant experience. Initially, I was worried but the process was very smooth. The courier was there, and there was nothing to worry about. It was very good. After that, I referred a couple of my friends, and they're also happy. One of them is from New York and she said, "I had a really good experience. It was no issues. They just showed up and everything was so easy." There are lots of illnesses, and I hope my son and I will never use his cord blood in the future, but it also gives us some chance for possible cures.

The courier was there right away. It was fairly new at the time when I did it. But it was a nice experience.

Our experience with Cord Blood Registry was good. They would send the tracking and responses, too. I'm very much satisfied. We also used CBR for my first kid. I don't have any issues. The only thing is that with my second kid, they said some tests will not be able to use. So, that was a concern. So, we checked with our pediatrician and he said it depends on what kind of usage we are planning for it.

The overall process at CBR seems okay. I pay them every year because I know if I need it, it's there.

They've been great. It's definitely an investment.

They sent me a packet that I brought with me to the hospital. When my child was born, they collected everything and sent it directly to them. I also did this for my other child. I have spoken to them several times since then and I've always had a great experience.

Signing up with Cord Blood Registry was straightforward and seamless. The expense is something we had to consider, but it has been something we've been lucky to be able to manage. I'm glad we did it.

The kit came, one call, when the baby was born and Cord Blood Registry picked the kit up. It was all very simple.

Rather than pay the fee to have a courier come and get it, my husband decided he would just take it down to wherever it needed to go. It was an option back then. When he went to drop it off, I went code blue and ended up in emergency surgery. I wish they made it mandatory back then that the courier get it. But our experience overall since then has been fine. Also, my daughter is turning 24 and I'd be interested to know if there's any documentation on how viable it is after that period of time.

The rep from Cord Blood Registry explained that anybody with the same blood line could potentially use the stem cells. We did it for safety reasons in case something occurs to anybody in our family that may be able to utilize that service.

I saw Cord Blood Registry's name a lot so I gained trustworthiness with them that way. Their reps were a little bit pushy in really wanting me to make a decision and sign up, but since it was the service I wanted to use, it wasn't too off-putting. It just felt a lot more car salesman-isque than I was anticipating, but in a truly terrible way. There was a lot of sales techniques. The price was a lot higher than I anticipated. Luckily, we got our first year of storage free because we recommended them to a friend who had a baby. Our next year will come out of our pocket, so I'm not looking forward to that bill because I do think it is a pretty expensive service. Other than that, the kit came quickly once we signed up. It got to us within a week or two in the mail. Then it got picked up from the hospital quickly as well. I had C-section and they picked it up within a couple hours right after the surgery.

My experience with CBR has been good. However, I don't like how they raised their prices. But as long as they don't do it every year, like they did the last couple, I'd be okay.

CBR is the easiest to use among companies. It's very user-friendly. We just made a phone call and they did the rest. When we had our baby, everything went super smoothly and we didn't have any issues at all. It was above and beyond.

I saw a lot of good things with the cord blood research. It was one of those things that I'd rather have it than not need it, than need it and not have it one day down the road. When I talked to Cord Blood Registry about it, they did a really good job explaining the different illnesses and things that they were working on in the future, which even the things that were going on during that time period. We've been banking now for almost 13 years with them. So, they went over anything and everything. They had me sold on it. With the kit, our experience was really easy. I made the phone call that it was time. The kit was delivered to us. It was very simple. They gave it to us. We were able to discuss with our doctor who delivered the baby. Our doctor knew the whole situation.

Two of our children are banked with Cord Blood Registry. We used a different bank for our fourth child because the rate was much higher with CBR by then. But in retrospect, I wish we had not done that. We find it easier to deal with CBR. But CBR now owns the other company and I find it frustrating that we can't converge the account. We still have to deal with the other company even though I believe it is owned by CBR. I wish I understood a little bit more about why it would be separate at this point. Other than that, I would recommend them for anyone who's interested in banking cord blood. Our experience has generally been positive. We have had rate increases but they haven't been terrible. If you can afford to do it, it is a wonderful peace of mind.

The reps were all very good and they made my signup super easy. CBR met all my expectations. I'm very comfortable recommending them to friends and family.

The rep I spoke to was extremely helpful and knowledgeable. His approach was very positive. It wasn't sale-y by any means. It was more, "Hey, if you don't think you should do it, then don't do it." On the delivery day, there was a lot going on so the last thing I wanted to do was deal with extra headaches. But we handed the kit to the doctor and they filled it up. I then called the number and Cord Blood Registry took the kit. There's a part of me that feels like it's a scam. But I'd rather be safe than sorry.

I liked Cord Blood Registry's pricing. The representative that I dealt with was very informative and helpful. I was told about the different options that are coming out and how it can help medically. It could help me, my kid, or a future child. I did the blood and the tissue. I would recommend others to CBR. The only complaint that I have is you're supposed to be able to get something back in return and I feel like it's very specific. So, when I had recommended my friend to bank with them, she couldn't bank because her due date was after something else. So, I didn't get the one year free.

It's easy to get the packages from CBR with all the needed equipment. I like their customer service.

Cord Blood Registry asked me a few questions. I gave them some information, I had to fill something out for them, and that was it. It was an easy process.

Signing up with Cord Blood Registry was fast. It was super short and easy. I had signed online for questions. But when I went to my OB-GYN, there was a representative there. So, she signed me up fully. And someone called and got my driver's license number. They were nice.

Cord Blood Registry seemed like the best choice. We looked at all that was available in 2007 when our son was born. That storage fee is kind of expensive. They gave us a kit for the doctors and my husband helped, but he's also a doctor. Cord Blood Registry has always been lovely. We have never had a problem.

I decided to bank my baby's blood in case we ever get sick, it would be a way to help get better. I called CBR and asked for them to enroll me and send me a kit. The rep was very nice. I've always found them very pleasant to deal with. I've never had a problem with them.

They answer really fast and they're very sweet. They're the biggest company now in the US and their labs are the safest.

Signing up with them was fine. They were very helpful and they gave me additional information. They told me about some different storage plans. That was helpful, to consider what to do going forward. I'm very comfortable recommending CBR to my friends and family.

Signing up with Cord Blood Registry was good, quick, and a simple process. They sent a box and it was all self-explanatory. We worked with them twice with both our kids. The second time was more of an emergency situation and we didn't have the box with us, but the hospital was able to take care of it, and it even worked when we didn't have the box.

I tend to be part of the scientific community and I was excited about the potential of current and future medical research and cures being done and generated by cord blood and stem cells. Banking our baby's newborn stem cells from their cord blood and tissue was a good idea and CBR seemed to have the best package. Over the years when I interfaced with them for questions, referrals, payments, and changes of credit card numbers, the process has always been seamless. The same can be said about my experience of the storage, delivery of the kits, and everything. So so far, so good.

Our first born daughter had cerebral palsy. So we thought that her siblings cord blood could potentially come in handy in the future. Cord Blood Registry was the most well-known company. Everyone was very polite and helpful. They mailed us the kit. We paid an initial fee for the kit and the initial service, and then there were storage fees that we paid yearly. The price is fair for what it is they do.

They were really nice and very detailed on what the purpose of banking each was. The reps have been very nice to speak with. They talked to me after normal business hours which was helpful with my work schedule. I've been pleased with their communication.

Cord Blood Registry sent the kit, we were able to get it, get it back, and they contacted me. I felt good about it. They made it very simple. They made sure I had the kit in time before the baby was born. I gave it to my doctor, he followed the instructions, and they were the ones who sent it off to CBR. I ended up getting a report back from them telling me they got more stem cells from the umbilical cord than they needed. So, it was a good collection.

I gave the hospital the kit, and they took care of it. The only part that was confusing was the report after what they collected. I didn't understand the information. It would have been nice to have someone walk me through what the numbers meant. Also, the payment has gone up without any warning. This happened three times already. When you sign up, they tell you what the amount is gonna be and every year, you pay it or you could pay a one-time fee for so many years. But it doesn't remain the same amount.

Cord Blood Registry's rep was very nice and helpful. She explained that the stem cells couldn't be used by our same baby, but it could be used by anybody in the family. The lady who took my wife's blood came in and I told her to do it, but she said, "No, I don't do that," and CBR had to find somebody else to come in and do it. The guy came twice because the first time, I called him a bit early, and he came again without problems.

The representative was great. We communicated through text or call. Because I'm always working, it was whatever I was able to do at the moment. All of my questions to her were more of the process on how I had to do things, and she guided me through it until I sent the package, then my husband opened the kit when we got to the hospital. It has been an easy experience. It was very self-explanatory, and it was definitely something that we knew we wanted to do. We have a nephew with autism, and we wanted to make sure that if our kid was in that position or if he becomes ill, we would be able to help him. I've recommended Cord Blood Registry to friends as well.

CBR banked the cord blood and everything has been fine as long as I make my annual payments. I'm extremely satisfied.

My expectations were met by Cord Blood Registry. I had a great experience with their reps.

Setting up was very simple. Cord Blood Registry mailed my package to my home prior to the birth. They're very friendly.

We have two kids, and we started with CBR about 12 years ago before my oldest was born. The process was very easy both times. We had our kids at two different places, and it went pretty much the same way both times. CBR sent us information ahead of time, including the kits, and then we just notified the doctors. They took care of it, and the courier showed up quickly as soon as I called them. It was pretty smooth. I've been very happy with everything. They've done exactly what I would have expected them to do. They handled the communication well. I contacted them when I had fraud on my credit card and I had to replace cards and change payment methods and they've been easy to deal with.

Working with them was pretty smooth.

Cord Blood Registry sent the kit in the mail. I brought it to the hospital, the doctors put everything together, and I called a number and CBR picked it up from there and took it to storage. They said they received the stem cells, and they sent a certificate and said that they're being stored at a location. It was very easy. CBR would send emails like checking in, and they call once in a while and let us know about any other promotions they have going on. I appreciate how friendly they are and it seems like they really care.

I think everyone should bank their baby's cord blood stem cells. I think that stem cells are the research that will help save someone. Cord Blood Registry is a good company. My cord blood has been in CBR's facility since my son was born, and he's gonna be 19. Everything has been good.

I started with my first trial in 2012, and it was because I heard good things about Cord Blood Registry and the advancements, and my OBGYN used them. So, I decided to go ahead and use them. I requested information, and when they reached out, their representatives were very nice, welcoming, and explanatory. Tried to see if there were any ways to provide savings when I stored the cord blood there with them. And since I started with my first one, all four kids have been stored with them.

We chose CBR over other companies because of the location of their storage facility. Some of the other larger companies are in locations where there tends to be natural disaster. Also, the price was a little bit of a factor. We used them with our first daughter and again with our twins and we got a little bit of a discount having twins for the next round. And I never felt like it was salesy or pitchy or anything like that. Any of the questions we had were very easily answered by everyone.

When I called Cord Blood Registry with questions or billing issues, they were always very helpful and easy to talk to. And I liked that.

I've had two children and both of their cord blood and tissue are with Cord Blood Registry. Every single time, from the moment we signed them up and received our kit and had any questions or payments, and up to the time we had the babies and had to set up a time for it to come be picked up, everything went really smoothly. It was super easy.

In case there ever was a future disease or issue, I was told that the cord blood could be used between siblings or for that child. For the maintenance fee, it's only 150 bucks a year to store it. That's a small price to pay for a potential future benefit. The process was easy and it's a small price to pay for peace of mind.

I had a fantastic experience with Cord Blood Registry. Everyone I spoke to there as well as the service have been great. They were very informative, kind, and attentive. There was a very reasonable timing. They came to pick up the cord within an hour or so.

Cord Blood Registry has been very cordial. They helped us do it. It was easy to do. They worked with us and answered our questions. It would take me a while to pay my invoices sometimes. They would send me a reminder but it's not like they would harass me. They let me know, "You forgot to pay your invoice and didn't get it paid." And I got it all paid, but they gave us time to do it.

I initially called Cord Blood Registry five years ago, and they were usually easy to talk to and easy to work with. I've also been on the website recently to make a payment, but I wound up just making it over the phone with them. It seemed easier. I wish the cost was cheaper though. Still, we were thinking about our kids' future. If they get certain illnesses, they could use the stem cells. I've recommended it in the past, but I don't think the people did it.

When my twins were born, I signed up with Cord Blood Registry. This was almost 16 years ago. Then, from there, I've been making a payment every year. So far, so good. I recommended so many people to them.

Cord Blood Registry is a service that not a lot of people know about unless they are referred to it or they see something in the doctor's office. They were helpful with sending the kit and telling us how things could be picked up and packed. I went with them since my sister did. We figured at least our children are related and perhaps if we need it, they could help each other. Most of my friends are past the baby time now. We're in our 40s. But when I talk to people, I definitely refer CBR. It's easy to renew yearly. And I appreciate that Cord Blood Registry sends the reminder. Because otherwise, I wouldn't remember.

Everything has been wonderful with everyone that I've ever talked to at CBR. They've always been helpful. If I had any issues or questions, they've been able to answer them in a very timely manner. From the first call that we made to get the kits to having them picked up at the hospital, to changing credit cards along the way, throughout the last 10-plus years have been a positive experience.

Our experience with CBR has been great. Everything was easy. They sent a kit to our home that we brought to the hospital and we had to take it when we were in the labor and delivery. I've also called them a couple of times with billing questions.

The experience was fairly convenient and I didn't really have to do a lot. I've had to talk to customer service about billing issues a few times, but those issues were on my end and they were always very nice to take care of it.

The reps were professional and very helpful. They sent the kit and the number of who we needed to call. I was worried about how it had to be picked up at the hospital so quickly after delivery. And it was spot-on. It all went very smoothly. I was very happy with how everything went. We really had a good experience with them. We recommended them to my nephew now that he started having babies.

I called because I was wondering why there was no bill. It said our bill was due but I logged on and there wasn't a balance. The rep on the phone said we don't have a balance because my brother, whom I referred, ended up using them so we got this year for free. That was really cool.

Their customer service is good. Any time that we have a problem, I just call and they help me.

We've been happy with Cord Blood Registry. We have had it for 16 years. The CBR rep was very good. I liked the way he pursued us to get it because that's one of those things that you're reluctant to even listen to the story or to the product. And he was very professional to the point that we purchased it.

I was strictly told not let them leave without giving a paper in return that has a tracking number. I had a C-section so I had to give this information to my husband. I was not awake when Cord Blood Registry came to pick up the package. When I woke up, my husband said they had tried not to do what I told him so he made them wait until they got it right. I try to pay the premium that's due a month in advance. When I go to make the payment, it doesn't automatically update it. I understand 24 to 48 hours. But weeks later, it's still not updated. It gives me anxiety because I never know if they got the payment. Even this last time, it was due on a certain day and it was a week later before it showed that I had made a payment.

Every interaction that I've had with Cord Blood Registry has been great. Whenever I have anything to do, I always go to the website. It's very user-friendly. It gives you access to everything that you need. When I call them to ask for something, it gets resolved or answered. I've had bad experiences with other places but with them, I've not had a bad experience. They are trustworthy, reliable, and friendly. I also love it that they offer the opportunity to get free storage if you give referrals. They could do more marketing though. I don't see a lot of marketing for the benefits of CBR.

We have many diseases in our family that I wanted to break the cycle by breastfeeding, but also have that peace of mind of backup. I did a lot of research on all the companies before I did this and the government for free government storage. And by the time I got to Cord Blood Registry, I was highly impressed because nobody does all the research that they're doing. I'm sure there's more on board now, but back then there wasn't. They were the leaders of the industry. They're doing everything they can.

After I signed up with Cord Blood, I got the kit a week after. It was very quick. And when we got to the hospital, the process was also extremely fast. It was done on the same day a couple of hours after. The instructions were to give the box to the doctor and the doctor handled it. I've also recommended them a couple of times.

I was trying to get any kind of safe space for my kids, so I stored my children's cord blood. I also did it more for my own good, and I hadn't had any issues with Cord Blood Registry.

Doing Cord Blood Registry has long-term benefits. It has the potential to save things to be able to use them later if they're needed. We liked them. They were all very nice and helpful.

It's been a good experience so far with CBR. It was really easy on the day of birth. No big deal at all. They gave an envelope. Then we just told the doctor, and the doctor knew what to do, and they contacted them. CBR also contacted me and let me know what the process was after they took it from the hospital, so I could track it. Then they showed me the pictures of the facility, where it was gonna be taken, and how much I was gonna get charged yearly after that.

My experience with CBR has been fine. I joined it when my daughter was born and it was the service that the hospital recommended. I paid for it every year. Thank God, I've never had to use it yet. But I hope if it ever comes to be the day that I have to use it, it'll be a good experience.

Twenty years ago, I was researching cord blood stuff and it wasn't a big thing. Cord Blood Registry came up as my number one choice. At the time, it was pretty expensive for me. But it was an investment. It was almost like health insurance for my whole family. I had a midwife, and I expressed that this was my want beforehand. So I got the kit. They were familiar with it. They talked to me about what would happen, and then once my daughter was born, they collected the cord blood and put it in the vials. Then I just dropped it off immediately after birth before I went home. It was super easy. I've never had any trouble with them divulging my information. My child's DNA is safe with them. They're always nice, and it's affordable.

I have my child's cord blood stored because I'm not sure when I'm gonna need it, but I wanted to have it. It would be very helpful in the future. Thank God, everyone in my family is healthy, but Cord Blood Registry is a hope for when we get something that is not fixable, something that we wouldn't be able to do even with the money, or if it's a sickness and we couldn't heal it with paying the money with it, maybe that cord blood will.

Working with them was convenient and fast. I just let them know the expected due date and they sent me all the documents and things that are required. I just brought those with me on my due date and once the baby came out and everything was ready, I called them up and they sent somebody to pick up everything that needs to go to storage. I recommend this service. Everything was organized. Whenever I call them, it's always very fast to get the answer that I want.

The thing that's been frustrating is the constant calling that happens every year around the bills when the bill is due because they have an automated system. It's beyond obnoxious and they haven't fixed it. All of the cord blood bankings are the same because they wanna make you feel guilty if you don't do it. They say, “Oh, well, if your kid has cancer, you're not having stem cell.” But we can afford the service. Everything went as smoothly as possible and we haven't had problems beyond the constant marketing.

It was convenient how Cord Blood Registry came and collected the information provided. The price seems reasonable, too. Everything was by mail, and it was very convenient and straightforward. They made it very easy. I pay the check once a year. This is something that we don't even know if we're gonna use but hopefully, we will not need to use it.

The person I spoke to at Cord Blood Registry was very helpful and she broke everything down for me, so I felt really comfortable storing my cord blood bank with them. Other than that, the representative that I've been dealing with has been very helpful throughout the whole process. I got the kit. It was easy for the nurses to process the whole thing. I have already recommended Cord Blood Registry to friends and family.

The reps answer all my questions and concerns. When it’s time to do my yearly payment, they notify me about it and they quickly call to tell me that I need to update a credit card or any information. I get emails about all the new information that is coming in as time goes by. So, Cord Blood Registry is great. It can help us with any illnesses that can happen down the line. And it's beneficial in the sense that it's not just for the person that banks, but also for anybody who can be a match in our immediate family.

When I registered with Cord Blood, it was very smooth. I was super impressed. I had lots of questions but everything was answered. The process including the day of the collection was very easy.

Working with the reps has been great. When your children turn close to 18, they talk to you about your options or what to do with the cord blood. They talk about donating and my son using it for himself. I recommend CBR. I wish everybody would do it. There are so many things you can use stem cells for now and though most people won't need it, if you do, it's good to have it.

I would like to pass on the responsibility for doing this to my children now, in terms of them being accountable for the payment for their own cord blood storage but I can't give them a convincing reason why they should spend $1,000 a year to bank their cord blood. I haven't received or heard any way that it's being used currently any differently than it was 25 years ago.

Sending back the kit was kind of a rush during the delivery. My husband had to fill it out at the hospital and he made sure he took pictures of it and everything. But I didn't know that the doctor had a fee in order to fill out the packaging and stuff. That would have been good to know in advance. Also, they could have a friendly reminder of like, "Hey, your yearly is coming up. Hope everything's okay," kind of thing. And if they break it down into three easy payments, that would be great. Other than those, I contacted them because my credit card that I had on file for the yearly payment was outdated and their rep was very nice, understanding, and helpful.

The information I received from the reps was very thorough, and they were very patient. Also, when I've been speaking with them since the initial banking, they've been very pleasant to speak with on the phone. CBR met my expectations initially, and then they've exceeded from there. They followed up with me once every two years, then now, they've begun to send out flyers and emails about different programs and some folks who have used the cord blood that's been banked from their children.

The medical staff at the hospitals were aware of the cord blood banking process. So we filled in the paperwork and they brought out whatever kits they used to gather the liquid and the stem cells from the umbilical cord. Then they packed it together and called some delivery for cord blood that came with a cooler bag, and he picked it up. Then I got a letter in the mail to sign up an account that is connected to the samples collected. And from there on, it’s a yearly payment to keep it in storage essentially. I'd recommend Cord Blood Registry.

If our child gets sick, it's possible Cord Blood Registry could use the cells to help us later in life.

Cord Blood Registry is the best. They came right away to pick up the kit. It was perfect. I have four samples which I wanna keep forever for my kids. Cord said they would last up to 18 years. It was too expensive, but was still okay.

There are many points that made me choose Cord Blood Registry. They have more sample storages, and there was a discount going on at that time. The services provided were good. When I talked to a customer representative, I felt the process was smooth and streamlined. Even the CBR representative who explained this process, up front about what to expect. Also, there was no confusion at the time of sample collection. It was very easy. I received the kit within three days. We called CBR and within an hour, we handed over the sample to the representative. That was quick and efficient. I would definitely recommend them.

Cord Blood Registry's reps were fine. They sent a kit to me. Overall, the company's process was good.

I'm an RN. At the time I decided to use the Cord Blood Registry’s services, I had two uncles with leukemia and looking for bone marrow transplants. So, at that time, my daughter was born, that was 22 years ago. Looking back now, I'm not sure I would do it again because the sample was so small that I'm not even sure it's viable. Now you can do FreSR-S to gather stem cells. But at the time, it seemed like a good decision. The reps were also very professional. But I would like to see a little bit more in terms of the quality control in terms of reports. Do they experience failures with the freezing of the specimens? I don't hear anything about that and it makes me worried. I shelled them thousands and thousands of dollars at the beginning. So, I think some of that would be helpful.

We thought the Cord Blood Registry was a good option if anything were to happen to our kids whenever they were older and they had a disease that could be cured using stem cells. Cord Blood Registry has all their cell bank somewhere really safe where the location is safe for earthquakes or any other natural disasters. In terms of how they do the cryopreservation, they went through the procedure really quickly with me. They also do a cell count after they receive the cord blood, and then it will tell you, “We were able to collect X, Y, and Z amount of cells.”

I liked where Cord Blood Registry's banking facilities are located, which is in one of the lower likelihoods to be impacted by possible environmental disasters like earthquakes and tornadoes. I was also impressed with the responsiveness that I got from them. I asked a bunch of different questions and they were able to go through all of that. My initial question was about what happens if they're acquired, which oddly enough, happened six months later. The answer I received was a little bit too broad, so I had to drill down a little bit more into that question one or two times. Then I was satisfied with the answer. I also asked about what would happen in case of non-payment or the pros and cons of paying everything upfront. I also felt like their pricing was at least in line with or not too high or too low from competitors.

They gave me a lot of information to read and a lot of information on the phone that made me feel like there was a good possibility of using cord blood in the research and possible reversal of diabetes and many other diseases. I think it's life-changing. It feels like a major security blanket for my children and for their lives.

I felt that doing the Cordblood Registry will be helpful in the future. Even just as insurance, then that'll be a good thing to have.

Cord Blood Registry looked like a good company. They sent us our kit quickly.

The whole process with CBR was really smooth. They sent me the kit as I was getting closer to my due date. I took it with me to the hospital, and we did it, and turned it in. They send me an email that they've made my yearly payment. Sometimes, I've had my wallet stolen. I had to call them and give them a new card. They were really good about it. I'm grateful I found them. I'm happy to be having it, to be able to have done that for my son. I have polycystic kidney disease and I wanted to make sure, if he could have any type of pure blood from when he was born. If God forbid, he needed it down the line, he would have that opportunity.

I've had experience with Cord Blood Registry twice and both times, it's been straightforward. The technical support has been fine. A couple of years ago, we had an issue on the payment. We had been told that it should be a fixed rate. But they deducted more. I called them and they agreed to give my money back for the extra money that I paid. Recently, I tried to pay a couple of times, but the menu would say "Return later". It's not working for payment.

Cord Blood Registry checks in to make sure everything's okay. They also explained everything and how it would go. They are worth looking into and investing in.

They were amazing, very helpful and patient. They were very aware of everything and were able to answer all my questions. It was very professional. The kit was very easy to understand and well-explained, following the steps on the date of the birth, and even after, everything that I needed to be sent. It's great research and a very great thing to have. It doesn't hurt to be extra careful.

The rep from CBR fully explained the whole deal. It was all good and very easy when I signed up. Everybody was always helpful. I just had the baby and the techs collected the blood, and someone picked it up. The process was very quick and organized, and it seemed like they knew what they were doing. About a month ago, I called CBR because my credit card changed. The rep was awesome and made the change right away. I was on the phone for three minutes. I tell people about CBR but they don’t know enough about it. It's a reasonable cost and that helps.

The reps at Cord Blood Registry were always very pleasant. I contacted them about payments or any questions, and they were very professional and friendly. For what it says the services are for, the cost is great. The process was really fast and simple, too. It was straight to the point that I knew what to do and with the doctor being on board, everything was set to go.

I called Cord Blood Registry and they helped me set up. They sent me the kit that I had to take to the hospital and after that, the process was handled by the doctors and the nurse. My husband made a phone call when the cord blood was harvested and someone came and picked it up. And we had to sign something. I've recommended a lot of people to CBR.

CBR reached out to me and explained how they would collect the cord blood and that they would store it. They sent the box with all the details and everything I needed to know about storing it. Once I had the baby, the doctor collected the cord blood and the nurses put it together in the box. Then my husband called for it to be picked up. CBR emailed me, informing me that they received everything. Everybody was very cordial.

The Cord Blood Registry reps were very knowledgeable. Our experience was as expected. It was overall easy process. The service is expensive but at least, we have some peace of mind that it's there if bad things were to ever happen.

It was pretty easy when I initially talked to the Cord Blood Registry rep. It wasn't too strenuous of a process. The hospital itself had never really done it before, so they were a little lost with how to do everything. The instructions weren't as clear to them as possible. I had moved from Florida to New Mexico in the time that I purchased the kit and then actually gave birth. When I called the courier service for pick-up, I was very clear that I needed it picked up at the hospital in Albuquerque, New Mexico. But nobody told the courier and nobody communicated that. So they made the pick-up for Florida in Clearwater.

I liked Cord Blood Registry's visibility and recognition. I've had good experiences with the representatives that I spoke to, setting up payments, automating payments, and things of that nature. My experience with the kit was fairly easy. We handed it off to the doctor and that was it.

I knew that if my child's health were ever in jeopardy, stem cells could help her and I wanted to have that as a backup. I banked with Cord Blood Registry. I looked into them and they seemed like a good company to bank with. The experience has been great and the follow-up has been good. I haven't had any problems at the hospital and when I had some questions, customer service was really quick to respond and help out. I would recommend it to others and I have.

CBR's reps were great. They answered all my questions and they gave me more information than I really needed. We had issues during the delivery, but the biological father dealt with all that. All in all, I am extremely happy that I decided to go ahead and bank my cord blood with them. It's worth it and I tell people all the time about them, even if they don't ask. You get insurance for everything like your car and your house, why would you not do it for your child?

We had the kit and it was easy. I have two accounts because I have two children, one’s in June and the other one’s in July. Every year, it almost always ends up that I have to get on the phone with people instead of trying to pay it over the online because the two accounts are for two different kids. But that's not a big deal. I just get on the phone and we straighten it out, and pay for both at the same time.