Cord Blood Registry Reviews

4,929,309reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About Cord Blood Registry

Cord Blood Registry is a Food and Drug Administration-registered cord blood bank. It stores stem cells from umbilical cord blood or a combination of cord blood and tissue. The stem cell in cord blood can be used to treat life-threatening and serious conditions. Cord blood is collected at delivery and sent to Tucson, Arizona, for processing and storage. Multiple storage and payment options are available.

Visit www.cordblood.com
Pros
  • FDA-registered
  • Hospital pickup 24/7
  • 80,000-square-foot lab
Cons
  • Can be pricey
  • Annual storage fee

Helpful Reviews

Little Elm, TX
Verified purchase
We took the kit to the hospital and everything was good. But it took me a while to get the kit picked up. I thought in that kit it said they would come in a couple of hours but i...

Read more

North Arlington, NJ
Verified purchase
My wife was interested in storing our baby's newborn stem cells, and Cord Blood Registry was the place that the hospital had recommended. The process was really streamlined. The h...

Read more

CBR services

Cord Blood Registry (CBR) offers storage options for cord blood only or cord blood and cord tissue. The stem cells in cord blood can be used to treat some life-threatening and critical illnesses. Cord blood or cord blood and tissue storage includes processing, shipping and storage at the lab in Tucson, Arizona. In addition to storage, CBR offers a suite of services, including:

  • Tracking via medical courier
  • Clinical specialists
  • Newborn stem cell educators
  • Quality cord tissue testing

To help with the cord blood banking cost, which can be high, CBR offers special pricing for multiple births and payment plans. You can pay for the first preservation year over time, up to 48 months.

CBR also has a Newborn Possibilities Program, which provides cord blood and tissue collection, processing and five years of storage for free to families with medical needs. Service pricing includes all processing, shipping and storage costs, which prevents hidden fees.

How much does CBR cost?

Discounts are available for multiple babies and for bundling cord blood and tissue. Additional processing discounts may apply.

Cord blood

*Annual storage fee is billed annually after the first year of storage.

Cord blood and cord tissue

*Annual storage fee is billed annually after the first year of storage.

CBR storage options

CBR offers multiple storage options:

  • Cord blood: Stem cells from cord blood include hematopoietic stem cells (HSCs). These cells can help treat more than 80 life-threatening conditions, like sickle cell disease and leukemia. Cord blood is a perfect genetic match for your child.
  • Cord blood and cord tissue: You can store the HSCs from cord blood and mesenchymal stem cells (MSCs) from cord tissue. Cord blood and tissue preservation potentially offers additional treatment options. It may help treat burns and vascular damage in addition to other life-threatening illnesses.
  • Build your plan: Building your plan offers multiple payment options. You can pay for your first year of preservation upfront or spread payments out over terms ranging from six to 48 months. However, your payment is not due until after your baby is born.

Each CBR plan includes processing, shipping and storage fees. After your first year, you will only pay an annual storage fee. CBR offers discounts for multiples (twins, triplets, quadruplets) and financing options.

CBR FAQ

Is CBR legit?

CBR is an accredited and FDA-registered private cord blood bank. It stores cord blood and cord blood with tissue, which can be used to treat life-threatening conditions. At the time of publication, CBR has helped over 700 families use their cord blood stem cells for treatment.

What is CBR?

CBR provides umbilical cord stem cell banking services. Umbilical cord blood is collected and stored after delivery to preserve stem cells and tissue. Researchers have found that cord blood stem cells can potentially treat conditions like cerebral palsy, acquired hearing loss and more.

Stem cells from cord tissue have demonstrated the power to heal spinal cord, brain and cartilage injuries in laboratory studies. Children are a guaranteed match for their stem cells, and even siblings have a 75% chance of being at least a partial match. CBR is a private cord blood bank, meaning only you and your family members are eligible for transplants using your newborn’s stem cells.

How does CBR work?

Sign-up is available online, with customizable plans, discounts and no upfront fees. Payment for these plans is only due once your child has been born. Once you’ve enrolled, a CBR collection kit is mailed directly to you. At birth, the umbilical cord blood and cord tissues (if requested) will be collected by your health care provider and put in your kit. After collection, the kit is securely transported to CBR’s 80,000-square-foot storage facility in Tucson, Arizona.

Does CBR charge withdrawal fees?

CBR doesn’t charge a withdrawal or release fee. This applies to treatment in the United States.

Where does CBR store cord blood?

Cord blood is stored at CBR’s facility in Tucson, Arizona. Shipping and transportation costs are included in pricing.

Still have questions?

Cord Blood Registry Reviews

Filter by Rating

  • (325)
  • (26)
  • (7)
  • (2)
  • (13)

Popular Mentions

    How do I know I can trust these reviews about Cord Blood Registry?
    • 4,929,309 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    2 featured reviews
    How do I know I can trust these reviews about Cord Blood Registry?
    • 4,929,309 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 5
    Verified purchase
    Sales & MarketingStaff

    Reviewed July 22, 2026

    My older child has autoimmune and autoinflammatory disease. That's a life-threatening disease, and his care team, including researchers and scientists, encouraged us to save the cord blood for our second child so, in the future, he can benefit from that. In the future, they are planning to do stem transplant because that disease is under research. So, a lot of things are going on. They are not sure what to do and when to do it, but they are doing a lot of other new things that he can be getting an advantage from the saved tissue from my second one. Some of our friends are very well aware of my older one's situation and my family's financial struggle. So, they said somebody had a good experience with CBR and they told us to check with CBR if we can get any discount. They said it's a reliable company. So, I checked with CBR and I went with that.

    The experience has been most satisfying. Earlier in our life, for the first five years, having the second child and having no job for me because I had to stay full time with my older one because he wasn't in school and he was highly immune compromised, we had almost no money. At that time, I did not have money to pay CBR, and they gave me five years' free storage for that and I really appreciate it.

    Thanks for your vote!

    Not sure how to choose?

    Get buying tips about Cord Blood Banking delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Verified purchase
      Customer ServiceCoverageSales & MarketingPriceStaff

      Reviewed July 12, 2026

      My mother, my great-uncle and my husband's uncle all had leukemia. Back in 1995, I was receiving the Leukemia Foundation newsletter and my husband and I decided it was something we wanted to do if there was any possibility of helping a child if they ended up with that terrible disease. Cord Blood Registry was part of the article, and we chose to go with them. We have two children and their cord blood is stored there. We've been happy that we have not had to use it.

      Within the last six months, I called with a question about our yearly fee, and the representative I spoke with was very positive. I also asked if they would let us know if they ever discovered the stored samples were no longer viable after a certain number of years. She assured me they would. It's still a leap of faith because I don't have proof that the samples are there other than trusting they're being properly stored and cared for. I'm counting on that and hoping I never need them. It's very much like an insurance policy.

      I'm a family consumer science teacher and I have a parenting class every other year. I always tell them about Cord Blood Registry and then we always watch something. I used to have a DVD video that I showed but I don't show that anymore. I found something on the computer as a promotion to give information about what is out there as an opportunity for young families. I have shown the video that's on CBR’s website to my parenting class. Cord blood banking is very expensive and probably out of reach for some families. But overall, I would feel very comfortable recommending Cord Blood Registry.

      Thanks for your vote!
      Verified purchase
      Customer ServiceTechStaffBilling

      Reviewed July 8, 2026

      I knew that my daughter was our last child, and I've always been a little bit nervous about getting cancer or my kids getting cancer. So, I thought that it would be nice to have some stem cells just in case we need it. We had stumbled upon Cord Blood Registry and so far, our experience with them has been great. The only thing I've had to do with their reps was change my credit card when I had to get a new one and they were friendly. They'll call you for that and that way, your contract doesn't lapse. I appreciate that. All in all, I'm very comfortable recommending them to my friends.

      Thanks for your vote!
      Verified purchase
      Customer ServiceSales & MarketingPriceMaintenanceStaffRates

      Reviewed June 17, 2026

      When I was pregnant with my daughter that just turned 18, there was a lot of pamphlets about CBR and talk about it in the offices. My OB at the time told me that it was a reputable company and I had read about it. I went with them, and I've never had an issue. Every time I call, it's always a professional experience and everything seems to be taken care of. I have two children that have the cord blood. At the time, the tissue wasn't offered but now it is so it's over $400 just for one of my kids. They have plans to store it, but it's a little expensive. They have offers where you could pay in full, which is at a reduced rate. But I wish they'd have something like a little more discount for people who have multiple children because it gets a little expensive. It's great and I didn't want to not get the service as anything could happen. Sometimes you want to do it because it's so important, but it's also a maintenance and the initial fee and you don't want to do it.

      Thanks for your vote!
      Verified purchase
      PriceBillingRates

      Reviewed June 11, 2026

      The advice to bank my newborn's stem cells and cord blood and tissuesis was given by the OB-GYN in case there were any issues with the pregnancy. I go to Cord Blood Registry's website around my son's birthday to make payments, but it is a little challenging doing it. They might have an auto pay option. But it's a lot of money right around my son's birthday and Christmas time. So, I try to log on to the site, and it will be a day or two after my son's birthday that the invoice is available. The price keeps going up every year but they worked with us, especially during COVID when we were having issues with finances.

      Thanks for your vote!
      Verified purchase
      Customer ServiceSales & MarketingStaffTransparency

      Reviewed July 11, 2026

      I found Cord Blood Registry online and then I called them and spoke to a lady. I was doing research online because they said that they could do the stem cell. They can help with cancer and autism. The lady was really nice and she gave me all the information. She was very helpful. CBR had deals and different sales. Communicating with them has been great. I haven't had any issues at all. The cord blood has been banked for three years. They send us information and new studies that they're doing throughout the year. They pretty much keep us updated that way.

      Thanks for your vote!
      Verified purchase
      Customer ServiceRates

      Reviewed July 10, 2026

      I was interested in Cord Blood Registry's service because of having miscarriages and a blood disorder. Getting enrolled was perfect. Everything was very easy. I liked how efficient they were. I got a lot of pamphlets and brochures. I can call them on the phone, and they address all of my questions right away.

      Thanks for your vote!
      Verified purchase
      Customer ServicePriceRefunds & PayoutsMaintenanceBillingRates

      Reviewed July 9, 2026

      With the technology coming out in the future, having the cord blood could potentially have some innovative medical substance to the increased health of our kids as they get older. So, signing up with Cord Blood Registry was more for future avoidance for health of the kids. Everything went well with them but for the last five plus years, they've raised the rates exponentially and that is a problem. I'm at a point now where I'm considering switching plans and telling my kids they need to take it over. I'm not going to pay $500 to store cord blood a year for two kids.

      They're paying for fuel and I get that they have additional costs. My biggest issue is the cord blood is sitting in a cryogenic somewhere frozen. Nobody needs to touch it or do anything. It just stays frozen and yet, I've seen a 40 percent increase over the last five years. They said it was due to costs. Everything's on cost these days, so everybody wants to get in on it. But I'm a long-time customer for 20 years and I feel like I'm paying astronomical amount every year.

      Other than that, I have no issue with the Cord Blood Registry overall. They've been good and even when I've called in on a couple things, the lady was super nice. But if anyone asks me about getting their service, I would tell them to look around to see who's got the best storage and have anybody that's got some long-term fixed costs associated with it. I would not go with the year-to-year, not knowing what they're going to raise the prices to. Cord Blood Registry really let me down on that.

      They offer some lifetime yearly things, but it costs about 10 grand. They should offer the 10,000 then break it up over 10 years of payment, so it will be more advantageous for people because nobody's going to come up with 10 grand instantly, especially these young kids that are just starting out. If you're really rich, you could probably pay for it. But for the average person who wants to do cord blood, they should offer some type of financing for those plans. But they want cash only. You either pay full upfront or you pay yearly.

      Thanks for your vote!
      Verified purchase
      PriceStaff

      Reviewed July 7, 2026

      The whole stem cell thing and the possibility of emerging research convinced me that banking cord blood was a good idea in case something happen, God forbid, in the future. I looked it up and based on what I saw in the brochure, I reached out to Cord Blood Registry. Then we got it and handed it to the medical staff at the hospital. They knew what to do from there. If you can afford it, that's an option for you. At the time, it was non-expensive and it seemed like it was prudent to invest in something that may be valuable down the road.

      Thanks for your vote!
      Profile pic of the author.
      Verified purchase
      Customer ServiceSales & MarketingPunctuality & SpeedStaffSales Tactics

      Reviewed July 1, 2026

      I banked my two children's cord blood in 2001 and 2003. In 2024, we made the decision to end the cord blood banking for a variety of reasons that ranged with concerns about the viability of the samples from those early days, and also the expense. When you try to cancel your cord blood banking, CBR makes it VERY DIFFICULT. Once you identify the purpose of your call, you are immediately put on a minimum 20-minute hold to speak to a specialist who can cancel your subscription. Once you finally get through, the specialist will not immediately cancel the accounts. She will pepper you with questions about your reasoning for ending the account and continue a very HARD SELL campaign to keep you from ending the subscription (AFTER 20 YEARS!!!). Finally, the specialist offers a free year of storage to "think about it." The following year, I emailed them to cancel the accounts.

      I specified that I did not want to speak to anyone, to just please cancel the accounts. However, they would not just email me the paperwork to close out the accounts. They insisted that I call them first - for no apparent reason - as the paperwork requires no more than signatures and dates and checking a box about how you want the sample handled - nothing that any adult can't understand by reading the document. But CBR requires that you call them to get the paperwork sent which means you will spend another 20 minutes on the phone waiting to speak to them (only sales get fast service, not cancelations), and then you will have to go through the "specialist" once again, who will work to convince you not to cancel. I think after 20+ years, CBR could just let you cancel without this ridiculous runaround. Most of us work during the day and don't have time for these games. BUYER BEWARE.

      Thanks for your vote!
      Loading more reviews...

      Cord Blood Registry Company Information

      Company Name:
      Cord Blood Registry
      Company Type:
      Private
      Year Founded:
      1992
      Address:
      6550 S. Bay Colony Dr., Ste. 160
      City:
      Tucson
      State/Province:
      AZ
      Postal Code:
      85756
      Country:
      United States
      Website:
      www.cordblood.com

      Media

      VIDEOS & IMAGES