Cord Blood Registry Reviews

We found out about CBR from our attending physician that provided the birth of our daughter. We thought that it was the best thing to do based on the clinical evidence. It’s very beneficial to people. It’s been a good experience with them and a positive future investment.

We looked into Cord Blood Registry around the time of having our first child and chose them because of the service they offer, ease of use, and the price. I was a little skeptical about how it was all going to work, but everything came together exactly the way they said it would. The doctor knew how to collect the sample, and when it was time for it to be picked up and taken away, we just called the number and everything was good.

I wanted to ensure I could protect my daughter cause she only got one parent, and so I signed up with Cord Blood Registry. The representative was good and shared to me why doing this is beneficial because of the expanding technology. Very satisfied with the experience.

I got interested with cord blood registry because my cousin who is an OB-GYN explained the benefits to me. If my daughter becomes ill, her cord blood will help her with recovery or healing. So I felt like I should do it.

My doctor was super passionate about Cord Blood Registry and what appealed to me most was having it available in case of any future illness in the family. My daughter is 15 now and I just hope we never have to use it. I have reached out to them maybe once a year at most, sometimes once every other year. They do keep up and check in, and then there’s just the annual membership to pay. But it’s a minimal cost for what is essentially a medical insurance policy.

My experience has been simple and informative. When I reached out to Robert, he was very informative and made it really easy. It still is, and it's been 16 years since I banked cord blood. You get emails from Cord Blood Registry at least monthly telling you about new developments, new research, information, opportunities to give referrals. For the minimal cost, it is so important to bank it because you never know what health issues or genetic issues your child is gonna have as they grow and develop. I wish I would have done it with my first child, but I didn't find out about it till my second. But it's really gonna benefit my kids because I did find out that one child has genetic birth defects, so it will help her one day.

My wife had suggested banking our baby's cord blood. We googled a couple of different places and went with Cord Blood Registry. It was a pretty easy and straightforward process in the beginning. We gave the boxes to the doctor and they took it from there. Once a year, we'll get an email or if we have a question we reach out to them. They're professionals and well-informed. They give us information we need. My only suggestion is every year, as technology changes, they could shoot us an email and let us know what's available with stem cells, like what are they being used for and the different procedures that might benefit from using the cord blood.

We were reading up more about stem cells and we were also hearing about how it can help with certain cancers and illnesses. We were in a different financial place where we could afford cord blood banking a little bit more than we could with the first two children. We also found out that we were eligible to use it for any of our kids as long as they matched up until they were 18, then it would became the child's. That made us feel good too. A friend had banked with Cord Blood Registry and told us about them. We signed up as well and now have two different storages with Cord Blood Registry.

I wanted to preserve anything from the baby, so if the baby gets sick with a rare disease, it can be fixed with the umbilical cord. I also had difficulty getting pregnant, and I didn't want my children to have to go through the same thing. I didn't plan to give birth yet but when I got to the hospital I was having contractions. I called CBR an hour before I gave birth, and the person was very nice on the phone. They were very helpful as well. But now I don't even talk to them. They just collect my money and this year, the price went up. I'm tired of paying that much and I wanna pay one time. I asked them if I could pay for last time but they said I can only pay for 18 years. The price for the service could go lower. I've recommend a few of my friends to go with them but they didn't want to pay.

We used CBR's service for peace of mind, and the rep who helped us getting signed up was wonderful. However, they could reach out a little bit more. We have an 18-year-old, a 16-year-old, and an 11-year-old who all are registered with Cord Blood. Our credit card where our recurring payments were being billed had expired but no one reached out. I owed a huge lump sum because of that. CBR could follow up more carefully when stuff like that happens. But other than that, I'm pretty satisfied.

Storing our baby's cord blood and cord tissue is a great insurance policy for any potential future illness. CBR is one of the leaders in the space, and between them and the other one that I was looking at, they had the best financial plans and offerings. They were also very thoughtful and explained everything thoroughly. I'd recommend them.

Cord Blood Registry touted that their storage facility is located in an area that is less prone to natural disasters. I also liked the availability if you would need the specimen, not just for the children, but for the parents as well. The other options are communal - you give your specimen, but you're not guaranteed to get your own specimen back. With CBR, it's yours.

My brother recommended using Cord Blood Registry, that using them would be an advantage for the kids' health. If you have the cord blood and if anything happens in the future, like needing a bone marrow match for the family and for the baby, it can help. You will find the exact match.

We work in cancer in the medical field and I heard about Cord Blood Registry through the hospital where our kids were born. The process with the carrier went well, but early on, everything was written and sent to us. In this last experience that we had, there was nothing that was sent to us. My husband got an email and that was concerning.

My brother-in-law and sister-in-law chose CBR for their son's stem cell banking, and almost 10 years ago, I signed up with them as well. My son is highly autistic and I don't know if it's eventually gonna come in handy later on down the road, but I'm glad I did it. I have recommended CBR to a couple of friends.

We encountered couples that talked about banking their baby's cord blood and they mentioned it and we did our own research. I looked companies up online, and when I called Cord Blood Registry, the rep sounded more appealing about what they were doing and the objective. We went with them and she initiated the setup. We got the kit and the instructions were clear. We knew to bring it upon delivery. Cord Blood Registry also knew who my OB-GYN was, which made it easy to mention it to the OB-GYN doctor and they knew exactly how to process everything. Once everything was done, the guys gave the company a call and within an hour, they picked up the kit. I was satisfied.

I heard about Cord Blood Registry's service through my OB and I decided a few years before to store my new baby's stem cells. I signed up for the service, and my interactions with CBR were good.

My OB recommended signing up for CBR, and it was easy. I had a C-section, so the process was planned. My doctor shipped it off and got the results pretty quickly. The cost was a little bit of a penny to pinch in the beginning, but it's been manageable for all these years. I've recommended the service to my daughter-in-law who just had a baby.

We, my husband and I, are in the medical field and a long time ago, we banked our baby's cord blood as insurance for something later on in life that they may need them for. It's expensive, but that's the nature of the technology and the storage. All in all, we had an easy experience with Cord Blood Registry. They're friendly people and instead of a recording, the company has people answering the calls. We also receive emails from them.

CBR Cord Blood refuses to let us close our account unless we sign a “closure agreement” filled with unfair, one-sided terms. These include fabricated balances, demands to relinquish our rights over the stored samples, and clauses that replace the original disposition instructions from the sign-up contract; all while protecting CBR from any responsibility. If you attempt to modify any part of the agreement, they refuse to cancel the account. We’ve sent multiple formal cancellation requests, but instead of honoring them, CBR continues adding charges and escalating threats about sending the account to collections.

The doctor talked about Cord Blood Registry, but me and my husband also researched. I also had friends who have done it. Once we did the research, we wanted to move forward. The kit was mailed to my home and we took it to the hospital. My husband met with the person who picked up the kit and it was picked up in a timely manner. The amount for payment plan makes sense because of the upfront cost for the initial collection and the annual storage fee. I would go back to CBR if I needed to do it again in the future. I've actually recommended people to CBR.

My interactions with my Cord Blood representative have been fine, and I don’t have any complaints. I get mail once in a while with information about benefits, but I only have one daughter and she’s already 10, so I don’t use them that much.

Stem cells is something where the medical future is going. So, if people have the money, it would be a wise investment for their child's future. I got mine from Cord Blood Registry 18 years ago. They had the best plan going at that time. The people there are very easy to talk to and deal with. I haven’t had any issues with them. From my experience, they gave me the kit, and the hospital pretty much took care of everything.

Cord Blood has been fine. Everything is good. We did this one time, 21 years ago. My wife just thought it'd be a good idea, in case anything happened. Unfortunately, my daughter was killed in a car accident, the one that we had the cord blood for. So, she's no longer with us.

I have been with Cord Blood for three months. I decided when I was gonna have my baby to do the cord blood and tissue saving. I know I have bad luck and health issues and I heard from people saying Cord Blood is doing studies on cord blood and tissues. I went to Axia and saw a pamphlet on them. So I just did it that way.

We did the process with Cord Blood Registry 17 years ago. It was a simple process. I've never even met the people. It's expensive. But I put a value on mental health. We purchased it with the hope and prayer that you never need it. I'd rather have it and never use it and pay all that money than not have done it and then cry about it later. My daughter is an only child so it was a genetic match. We referred several people there, and one person took us up on that recommendation. But a lot of our friends didn't do it because it's expensive.

I used Cord Blood Registry 15 years ago, and I chose them because I felt more comfortable with them. My experience signing up for the service was fantastic, and my interaction with the rep exceeded my expectations. The payments are set on autopay, and I thought at that time that it was worth the price. I had a wonderful time with them, and everything was effortless.

My son’s father side of the family had a bone marrow issue so we decided to use CBR just to be safe in the future. Their customer service is good. But if I knew that their prices was gonna be increasing, I would have gone to a different company. I did get a free year ‘cause I referred somebody. But I don’t wanna refer if they’re gonna keep increasing the price.

I have been with Cord Blood Registry for over 29 years. My family has a line of disabilities, and I wondered if saving stem cells could help someday. At the time, they were the only company I knew of that offered this service. The hospital where my cord blood was collected had never done the process before, but they were willing to do it. The nurses had to be educated on the collection kit, but the process went smoothly. Overall, the experience has been good, but I would like more updates about what cord blood can do today, including breakthroughs and how the process would work if it ever needed to be used.

Cord Blood Registry has been a good experience. My husband handled it and I've never had any issues. They did address some questions that I had when I was updating our credit card information and they handled it well.

My spouse heard about them from a recommendation of somebody else and the reviews were good. They take care of everything on their end from the moment the baby is born. They made it simple. They give you all the instructions. They did everything well and right. From there, it's just protocol of making annual payments.

Save your money. Don’t sign an agreement with CBR. If you look at the 5-star reviews, they are from people who just stored their child’s stems cells. Sure the company is great to work with then; they want your business. 17-18yrs later, CBR comes calling for an annual storage fee. I emailed them in Oct 2024 that I did not wish to continue and to please close the account. No reply. Then in Aug 2025 I get a bill $150 due Nov 2024 and $160 due Nov 2025 (total $310). I emailed back with a copy of my Oct 2024 cancellation email. I was told I still had to pay the $150 charge but they would waive the Nov 2025 $160 charge. I paid the $150 to make them go away. But NO, got a call today that I have to fill in some paperwork with my (now) adult child AND settle my bill, otherwise it will go to Finance. I see Bill Collections in my future. Look at the BBB site. There are numerous people trying to get out of this CBR racket.

It was my doctor’s advice to bank my baby’s cord blood due to my family medical history, and I really didn’t have a choice but to do it. He recommended three companies and I did research on all of them, and I chose Cord Blood Registry. I brought the kit with me to the hospital on my due date, and the CBR guys took the cord blood at the hospital.

Cord Blood Registry was recommended by a doctor. I got them just as an opportunity to use stem cells to fix the issue if anything goes wrong. I had the initial interaction with them 14 years ago and they provided the information and benefits and met my expectations.

Cord blood banking was very new and under testing, and I really couldn't turn it down. It was the extra insurance policy. My sister and I were both pregnant at the same time, and we both looked into it and decided we would do it 30 years ago. Once my sister and I delivered and we got the specimen collected, then we had to get to the airport with it, buy a plane ticket and fly it out. It was not an easy chore. When I sent it in, it was just a couple hundred dollars and then I had to do the plane ticket. My daughter looked into it and it's now priced to where you can't afford to do it anymore. Those prices keep going up. I'm glad I had done it. I hope to God it never gets used.

Cord Blood was easy. I reached out by phone and their customer service was great. Everything worked out perfectly fine. There was no difficulties during the process. I had no complaints on the pricing. I would tell anyone to do Cord Blood.

We were looking at Cord Blood Registry when we were pregnant and we just reached out. I didn't do anything. It was all the doctors. They educated us on the benefits of stem cell research.

I'm a labor and delivery nurse. Your representatives were on my floor regularly. And then because I'm in that type of field, they gave an incentive certificate to do cord blood and tissue, free banking for a year, no collections. Essentially just made it worthwhile on top of the potential research that is available for it.

I banked my baby’s cord blood with Cord Blood Registry just in case for all my kids. I wanted to do that just to be on the safe side, because you never know. That one actually was given to us by the hospital because we had forgotten the other one that we had.

Do NOT use this company. They harass you for money and never actually help your family in need. I canceled this service 2 years ago for both of my children, but they claimed they never received the forms and continued charging me. Now they are harassing me for an 800 dollar bill and trying to send me to collections, even after I sent the original documents back to them signed with the date I received it. I don’t have the original email from two years ago and now they are constantly threatening and harassing me.

Scam. Offers gift cards for attending presentations, but never actually provides the $25 gift card. I reached out, but my message was ignored. Makes me think that this company is not reliable and not legitimate.

There may be benefits to having this company, thankfully i haven't had to find out. But when you/if you decide to stop using this service, WATCH OUT! I cancelled a couple of years ago via phone. I didn't document it, sadly. So I'm trying to cancel now and it's nearly impossible. In today's day and age you should be able on the website you can't. When I called to cancel again after emailing a couple of days ago with no response, it's a run around. I can't cancel, the other account holder has too. It's a racket.

I banked my daughter's umbilical cord blood as a precaution against serious illnesses like paralysis and leukemia, swayed by a reported 95% cure rate for the child and an intriguing 50% for parents.

I banked my baby's cord blood with Cord Blood Registry (CBR) 17 years ago. They were offering a free year, and given the potential future benefits, my partner and I thought it was worth a try. Initially, the decision felt like the right move, but my experience with the company over the years has been less than ideal.

I thought I paid for lifetime storage of my baby’s blood, but it turns out that I only paid for 18 years. This became apparent when I received an email informing me of my impending bill, just prior to my child’s 18th birthday, so I called them and learned that I only paid for 18 years. They gave me about a month to figure out if I wanted to pay annually or for another 18 years. Well, I forgot about it (I have 4 kids to keep my attention) until two years passed and I received another email saying that they are going to send my account to collections if I don’t pay. There was no other communications with me between when I called about the impending bill and that email. I called to close my account and was informed that someone would call me back.

The process was fine. There was a little miscommunication because Cord Blood Registry did not provide us with clear directions, but everything was sorted out. It was a great experience.

The customer service has been fine and I would encourage my family and friends to try Cord Blood Registry as well. But I wish their pricing was lower.

That was 17 years ago. I was pregnant, and I researched and came across them. It definitely wasn't a conversation. It was personal research. After reading, I thought it might be a good idea in the event of medical breakthroughs or scientific discoveries. If my child were born with any issues or developed any later in life, perhaps there would be some help he could receive from the Cord Blood. You never know.

We decided to bank our baby’s cord blood as a precautionary thing in case there was an issue in the future. I think the kit was sent through the hospital. Everything went smooth and as expected. We’ve had no issues.

I did the cord banking more than 17 years ago in case any of my children were going to have future issues that possibly the cord blood could save them. The process and communication I got were both great, and signup was easy. All reps have been wonderful. They banked eight times more than they needed when they got the cord blood from my last baby. The only thing that I would change is that if you need it, you have to pull out all of it. And I do not think that they should have to pull out all of it. They should only have to pull out what one possibly would need. They could change that.

If anything ever happened to one of my kids, as technology progresses, if there's a way that certain diseases could be cured by cord blood, I would have that and stored for them in the future, if that was ever beneficial to them. I looked at it like an insurance policy. The cord blood specialist is always somebody different, but my interactions with them have been great. I pay my dues every year, and they store it and all good.

My experience with Cord Blood has been easy. I got them just in case for the future and they were the only one out there at the time. They sent the kit directly to the hospital.

I decided to do cord blood banking with CBR just in case, because you'll never know what may happen and what is needed. Everything went smoothly.

I found out about Cord Blood Registry through the hospital. They sent the kit directly to the hospital. It's a really good experience and I'm happy with the service. However, it failed the sterilization test, so I had to back it out.

Cord Blood Registry was recommended by my wife’s OB. I set up the service over the phone, and the sample collection kit was already at the hospital, so it was very easy. My interactions with customer service were all positive. I’m pretty comfortable recommending CBR to friends and family.

A little bit over five years ago, when I was pregnant, my OB-GYN presented it. And then my husband and I decided it was like an insurance policy in a way for the baby. So, that’s why we chose to do it. We’d rather have it and not need it than need it and not have it.

We did the cord blood 17 years ago and all I remember is they took the cells from the cord, and the next thing we know, we got a certificate that said we had a good collection. I didn’t have a lot of interactions with them, but they answered my questions, and they were always pleasant.

I liked what Cord Blood Registry was offering for stem cells. If my child ever gets sick, they can use the stem cells. I am satisfied with my experience with them.

I learned about Cord Blood from the doctor's office. That was 21 years ago. I just thought that if I didn't do it and something happened, I would probably always regret it.

I learned about Cord Blood Registry when I was pregnant at my OBGYN’s office. I donated my son’s cord blood, and I banked my daughter’s because my mom had cancer while I was pregnant. She’s fine now, but I didn’t know she had a type of leukemia or whether Lily’s stem cells could help her, so I decided to bank them instead of donating.

The first time that I got pregnant, I didn’t know about cord blood registry. Then the second time, I found out about it in one of those pregnancy blogs. I started thinking if I were to need it just in case, I would do it.

The process was easy. They came to the hospital and everything went well. My other daughter died of leukemia, and I banked all of their blood not realizing you can't give your own child's blood back to them if they have leukemia because the risk of leukemia repeats itself. But I continued to store the blood anyways in case someone else could use it because we're on the leukemia registry. But even then, I don't think they could use it because of the history of leukemia. So, I honestly don't know what we can do with it. If anything, we might use it for diabetes.

My children are 21 and 24, and Cord Blood was the first and only at the time to offer the service that I was aware of. It was my mother-in-law who found them.

I've had no issues with Cord Blood Registry. I've had discussions with them over 20 years that we've had our daughter's cord blood frozen. This past year, there was a glitch in the system where they didn't charge my credit card because there was a new accounting system that was adopted within CBR. So they gave me a year's worth of free storage. Other than that, I just pay the annual fees. I don't really talk to them unless I notice something that didn't go through with a credit card on an annual basis. But overall, it's a great experience.

A friend referred me to Cord Blood. I was interested because if there comes a moment when any of my kids is in need of special treatment, then using the thing from my daughter could help us a lot. The experience with Cord Blood was and has always been great. It was very easy to do the process at the time. The communication with them has always been good. The payment is once a year. Sometimes, I experienced financial hardships and they always helped and waited for my payments.

We chose Cord Blood Registry based on a recommendation from our doctor. We banked our baby’s cord blood almost 15 years ago, and the process went smoothly. I don’t have any complaints about the experience. Overall, I am satisfied with their service and would recommend them.

I was diagnosed with cancer when I was about five months pregnant, and my healthcare provider told me about the Cord Blood program for banking cord blood for my child if I’m diagnosed with cancer during pregnancy. I had a positive experience with the customer service and they met my expectations.

CBR was recommended by my doctor 13 years ago. With my first child, we donated. With my second child, we banked. Both were recommended by my OB and it was easy. We just pay annually. Luckily, we haven't had a health instance where we needed to use it. I do look at the emails and keep up to date on some of the research and what cord blood is being used for. I hear great things about stem cells. We've saved it if anyone in our family would need it. It is a little pricey, but it is like an insurance policy. There will come a point that if the price increases too much, we may stop paying.

I had a medical condition so I figured it would be a good idea to store the kids’ stem cells in the event they ever need them. I used Cord Blood Registry and had always had a pretty pleasant experience with them. Everything has been pretty good. They offered three years of payment if I refer somebody to them.

We chose Cord Blood Registry 18 years ago. At the time, they were well-known for doing this. Knowing what I know now, I would have gone with a public place to store my baby’s blood, which is really the better option.

Different people that I talked to on the phone from Cord Blood Registry told me different information, which I understand could happen, but I found out something different from one to the other when it came to payments. That was a little discouraging. Other than that, everything has been flawless. I'm satisfied.

I first heard about Cord Blood Registry from my doctor. Since using their services, my experience has been great. Everything regarding the courier and communication at the time of pick up went smoothly. They did it at the hospital and I honestly do not recall having any issues.

I first became interested in cord blood banking with Cord Blood Registry when expecting my third child. I'd read about it in a parenting magazine after my second child and was intrigued. I did some research, and I spoke to a friend who works for a pharmaceutical company. She explained what she knew about stem cells, and it fueled my interest from there.

I found the Cord Blood Registry through a Google search. We decided to bank with them in case of any birth defects or similar issues with our children. Throughout the process, CBR was always responsive and answered all our questions effectively. On the day of delivery, there were no problems with the pickup, and everything went according to plan.

I decided to bank my baby's cord blood with CBR when I was pregnant because the father had had leukemia. The entire process was very easy. They sent us a kit, and people came to the hospital to collect it. We paid for it in advance, and overall, the service was super convenient.

The process with Cord Blood Registry seemed efficient. They visited our house when we banked the stem cells for both of our children. Since then, our interactions have mostly been related to billing, which occurs yearly.

Banking my baby's cord blood seemed a very scientifically intelligent thing to do. I went with Cord Blood Registry where the reps are top-notch. They always answer the phone. They're well-informed, polite and very knowledgeable no matter who I speak with. I originally did it 13 years ago and I've been with them since then. I was so satisfied with it that I continued to do it the second and the third time.

I first learned about Cord Blood Registry when we were living in Atlanta and expecting our child in 2009. Our obstetrician recommended it. At that time, cord blood banking was gaining popularity. Cord Blood Registry seamlessly handled everything at the hospital when our child was born.

I chose Corbd Registry because they store samples in an area with the least natural disasters, ensuring everything stays frozen securely. I first encountered the idea of banking stem cells at my doctor's office, not through promotion, but by stumbling upon a pamphlet. As a believer in medical science and stem cells, I thought it could potentially save my child's life one day. The idea of having an exact match for their own stem cells was comforting. I even considered potential matches within the family, including myself.

I decided to bank my baby's cord blood with Cord Blood Registry because having the stem cells available was important to me in case there was ever a need for them in the future. Although I can't recall all the details from the initial decision, it was reassuring to know we had that option. The most recent interaction I had with them was for a billing inquiry; the representative was great, explaining that our bill wasn't due yet, which was a pleasant surprise for me.

I chose to bank my baby's newborn stem cells from their cord blood and tissue primarily as an insurance policy, just in case they were ever needed. My experience with Cord Blood Registry (CBR) was positive. After conducting some initial research online and consulting with others, CBR emerged as the top choice for us.

We used a donor egg and banking with Cord Blood Registry came with that package. The price was very expensive but the process was pretty easy. They gave you your packet, you called them and gave the packet to your doctor, and the doctor knew what to do. Recently, I talked to them about the options for a long term payment and they were very helpful. They explained a lot of the questions I had and were able to split things up. I would recommend them, especially if you're using any kind of donor tissue for your child, because it's the only thing that's going to be an exact match for them.

I decided to bank my baby's stem cells with Cord Blood Registry fifteen years ago based on a recommendation from my OBGYN. He explained that although it was a relatively new concept at the time, banking stem cells could potentially benefit my child or another family member in the future. I made the decision to proceed with it last minute, which fortunately worked out because I went into labor early. I got the kit on my doorstep on Sunday and went into labor on Monday. We took it to the hospital, and even though I hadn't completed the paperwork beforehand, the hospital staff, including my OB and the nurses, were incredibly helpful. I went into emergency surgery, and they filled it out really fast. It was a seamless process because they all helped with it.

I decided to bank my baby's newborn stem cells because of my research on the potential benefits of stem cells. My hope is that they will never be needed, but I view it as an insurance policy in case my son ever faces medical issues, such as cancer or an accident, where they could be essential.

I decided to bank my baby's cord blood and tissue with Cord Blood Registry because I understood that stem cells are only available at birth and could be vital for future life-saving treatments. Out of all options, I chose Cord Blood Registry because they appeared to be a reputable, large company, and I was able to lock in a price that wouldn't increase over time. This was important to me, as I didn't want to be burdened by rising costs and the cord blood being held hostage for whatever reason later on in life.

I chose to bank my baby's cord blood based on my doctor's recommendations at the time of delivery. When I interacted with the Cord Blood Registry representative, the service was quick, nice, and very smooth. The experience of transferring the kit was also very smooth. Overall, I'm satisfied with the service provided by the Cord Blood Registry.

I chose Cord Blood Registry because my brother had a positive experience with their service. After my daughter was diagnosed with cancer, my fiancé and I decided to focus on securing cord blood for both of our babies. We had a great experience signing up. We received the kits promptly by mail, and after my children were born, the kits were collected on the same day for storage, likely less than 24 hours after delivery. Overall, my experience with Cord Blood Registry has been excellent, and I would strongly recommend their services to others.

I decided to bank my baby's stem cells with Cord Blood Registry because my dad thought it was a wise idea when my daughter was born. We chose Cord Blood Registry because it was the option provided by the hospital. Thankfully, everything was conveniently available at the hospital, which streamlined the process for us. While I didn't directly interact with Cord Blood Registry's customer service, my dad handled it all, and from what I know, the experience was smooth. I believe having access to these stem cells is a worthwhile precaution, given the promising science behind them.

I first heard about Core Blood Registry through the hospital where it was recommended to me. The idea of storing my baby's core blood stem cells intrigued me, so I decided to do some research on my own. I ultimately reached out to a specialist at CBR to proceed with the setup. Throughout the process, the specialists I interacted with were prompt and responsive, addressing all my questions effectively. The registration process was smooth, and I did not encounter any issues.

I have two cord blood storages with CBR; my son and daughter, going on 27 years. I recently learned that it takes an act of God to get a withdrawal for my own stem cells! I called and asked for a copy of my contract - "it takes 10-14 biz days and has to be mailed". I told Alejandra that I wanted to make a cord blood withdrawal for medical purposes and was told that it would take at least 4 weeks for a clinical technician to call me back. She tried to ask me personal medical questions and started interrogating me to see why and how I wanted to use them, which is none of her business. These are MY stem cells and I have a personal medical reason that I need them. 4 weeks just to get a phone call? I started hearing bad things about CBR, I never had reason to doubt them, but I am on high alert now and don't have much good to say at the moment.

We have three children who are grown now, but we collected, banked, and paid years for this service. We were so dumb and naive to do so. Looking back, Cord Blood capitalized on our fears as parents and exaggerated promises that treatments/cures would be available in most situations. The reality is, it just is not so, and this science has a long way yet to go to successfully treat many known genetic diseases. And keep in mind, you can't use your child's own cord blood for a genetic disease that child may inherit because cord blood contains the same genetic DNA that caused the disease.

I have been using Cord Blood Registry for 17 years since my second son was born. The process is quite straightforward: we had our baby, arranged for the cord blood to be stored, and have been paying the storage fee ever since. It's reassuring, although sometimes I wonder about the actual status of the stored cord blood as it feels like storing something without physical proof. I appreciate their medical updates and advancements, which I subscribe to, although I skip the marketing communications. Most people have no idea on the benefits of saving cord blood. We did it to possibly save one of our kids' lives, if either one of them got a disease.

I first learned about Cord Blood Registry through my work as a family physician, having delivered over 100 babies. My husband and I decided to bank our baby's cord blood because we wanted to be as prepared as possible for any pediatric cancer-type of events. The stem cells could be used to help with after-radiation types of things.

My wife and I decided to bank our children's cord blood with Cord Blood Registry based on our obstetrician's recommendation. We have two children, one born in 2013, and the experience varied between them. For our son, everything went smoothly, and we had a substantial amount of cord blood collected. However, with our daughter, who was born prematurely via C-section, only a minimal amount of cord blood was collected. Despite this, Cord Blood Registry encouraged us to continue payments for nine years. Only upon questioning did we learn that the small amount collected for our daughter held little value. I asked if they would recommend continuing to pay for storing my daughter's cord blood and they said they wouldn't. But if I didn't ask those questions, they were gonna keep on charging me. That was disappointing.

I first heard about Cord Blood Registry when I was pregnant with my son 25 years ago. It was a new concept to us back then. The process was easy—they sent a kit, and we brought it to the hospital during my C-section. The doctors took care of the collection, and we received confirmation that it went through. It's like an insurance policy; we pay a fee annually, and thankfully, it's there if we ever need it. It was reassuring, especially since my son did get very sick with a kidney issue later on.

I decided to bank my baby's newborn stem cells and their cord blood and tissue with Cord Blood Registry (CBR) because I believe in the potential advancements in medical science over the next 10 to 30 years. My hope is that these stored materials could prove valuable as my children grow older. I first learned about CBR, possibly online, when I had my first child in 2009, though I don't recall anyone recommending it to me at the time. The process was straightforward; we took the kit with us to the hospital. Everything went smoothly during pickup, although I can't remember whether CBR informed us via email or phone once they received it. My overall experience with CBR has been positive, and I would definitely recommend their services to friends and family.

I first heard about Cord Blood Registry through my OB, who suggested it. After further research, my husband and I felt it was a good idea. Our doctor was promoting Cord Blood Registry to all his patients and shared confident testimonials that helped us make our decision. As for the process, I remember it being very smooth; my husband mostly handled everything. We have already recommended Cord Blood Registry to several family members and friends.

I recently had the opportunity to bank my new baby's stem cells and cord blood with Cord Blood Registry (CBR), and I must say the experience was quite pleasant. Everyone I interacted with was incredibly nice. It was a totally new process for me and they made me feel at ease and everything was gonna be taken care of. If I had any questions, they explained everything thoroughly. I first learned about CBR through my doctor's office, and I chose them mainly because they offered the best pricing as far as savings from packages.

Cord Blood Registry was referred to me and they were nice, efficient, and responsive throughout the process. Signing up was easy, and overall, my interactions with them met my expectations.

I was at ease with the process because it’s just a little hectic with a little one at home. It was good. I would highly recommend it because you'll never know. This is just an insurance policy for the future. For us, it was well worth it. When I called Cord Blood Registry last time to confirm my files, everybody was very receptive and I saw that everything was in order on the website as well.

Going with CBR is a hedge against potential illness in the future. As scientific advancement goes in healthcare over time, there is higher probability of alleviating even lesser issues with stem cell and cord blood. After a lot of research, it looked like CBR was the market leader, and if we're going to save this stuff for 20 years or in perpetuity, it's better to go with the market leader. We committed in the 2nd trimester and the kit arrived in the 3rd trimester. We were required to take it to the hospital, advise them that we were saving the cord blood, let them know the process, and give them the documentation. Within a few hours CBR was called, a courier arrived to pick up the package.

We wanted to bank our baby's cord blood in case any illness came up in the future for any of our children or in the family. At the time, it was cutting edge and the newest thing. When we did our research, we felt like CBR was reputable. The reps were also well-informed, gave us good information and helped us get the collection kit and information. We've been happy with the service thus far. We thought, at one point, we were gonna have to use the cells, but we haven't. I have recommended CBR over the years.

My wife and I thought it was a good idea to store the cord blood for future breakthroughs in the medical field that might benefit from it. We signed up with Cord Blood Registry and things went successfully with them.

I’m very pleased with my experience with this company. Not only is the CBR service of high quality, but their customer service truly stands out. After reaching out to them with a question, I was met with prompt and professional assistance.

It's been good with Cord Blood Registry. I decided to do it to have it all paid until my son's 18. Before you give birth, they give you a little meeting where they explain to you what's gonna happen. The day the baby is born, the doctor collects it that same day. When my son turned 18, we talked to a couple of different people who have been very nice. When I did it the first time, it was expensive, but part of it was I paid it all together. But I'm happy with the rate I have now because though it's not cheap, I'm still holding a better rate than the new parents. My rate is grandfathered. They also offer something where if a friend signs up, you get a discount for the year.

I heard about the Cord Blood Registry through my gynecologist and it was her recommendation. I like the security that it brings but one con is the cost. But it's part of the deal.

It was very easy setting up with CBR. The only difficult part was having a baby brain and forgetting my kit. But the hospital had some spare that I could use. I would be very confident in recommending it. I know some moms who wanna do it, but financially, it's it's not something that they can do because it's pricey.

They have been very consistent in staying in touch with us with changing development.

My experience with CBR was good. One of my kids is a preemie and we got the kit within two days. They were able to get it to me fast.

The service was good. We got on time and proper responses.

We ordered the kit and it was really pretty simple because we were up there in Mesa and the processing center is in Tucson. It was late at night when we called and they had a courier and it's $100 to get him to drive down to Tucson. But we had the sample driven down to Tucson that very same day. Since then, I've recommended Cord Blood. My father-in-law was diagnosed with leukemia and we told the doctor about Cord Blood. So he contacted them but unfortunately, he wasn't a match. But nonetheless, we had it.

Cord Blood Registry had been advertised at my OB-GYN's office. When I looked them up, they had good reviews and they felt very legitimate. Everything in their process was very clear and their rates were also clear to understand. No hidden fees. They were concise about what they were going to be doing with the cord blood, and how they were gonna store it.

I was looking for something for when my son was first born and I decided to use Cord Blood Registry. They've been great, so far and their service is easy to use. It's all automated monthly deposits, so it's worth having as an insurance policy.

Signing up with CBR was simple and easy. My experience with their reps met my expectations.

I was almost 40 and I was expecting my first and only child. So, Cord Blood Registry's service seemed like a good idea. They explained the pros and cons extensively, but it was over 18 years ago. We researched it with my husband. My recent encounter with them was simply when my daughter turned 18. We had a plan for storage up to her 18th birthday and we just extended it for life. Overall, I'm satisfied.

I decided to store my baby’s stem cells in case there are any medical issues or serious injuries in the family in the future. It has been proven that any stem cell coming from a family member may be more compatible and helpful for future prevention or treatment. Friends have used Cord Blood Registry before so it was a referral but when I did the research, it was one of the better ones that was coming up. I signed up online and it was very easy. It was very last minute and it worked out great. The reps were very helpful and I received my kit very quickly and smoothly. I recommended CBR to a few of my friends and everybody had a pleasant experience. I love it. The customer service is great and I've never had an issue with them.

I talked with someone that helped me a lot with some questions. Science is growing day by day and you never know when the cells can be helpful for some disease. I made the decision to work with CBR and so far, everything has worked very well. The price per year is the most expensive though.

I'm a nurse and the physicians I was working with recommended Cord Blood Registry. I did it for my grandkids. Cord Blood did offer that if you referred somebody to them, you'd get a nominal discount, but it was nothing unethical. Initially, what Cord Blood does is they tell you what to expect thoroughly because it's pretty much a time thing. The baby comes, and they would have the practitioner draw the stem cells. In my case, I also did tissue saving. So, they did a little tissue specimen.

We would love for CBR to keep their customers updated on science and technology and what's happening in the field of stem cells. My interactions with them have been good. I just make a payment and move on. I would have paid for lifetime if it was a little less expensive.

We knew that we wanted to bank our cord blood because we have a history of childhood cancer. I went with Cord Blood Registry. I just went, "Oh, they're pretty reputable. Let's just do it." I have a lot of kids. I tried for several kids to bank. We could not afford it on my first. My second was born in the car and by the time that we got medical help, her cord blood wasn't any cord anymore. It had been given back to her. So, she had all her own blood. We couldn't do a quick clamp on the cord. My third was accidentally born in the bathtub. The doctor freaked out and said that it wasn't sterile, so he wouldn't bank the blood for us, which was all wrong information. We just kept trying. The fourth time was the charm. We banked her blood, her cord blood and tissue.

I have an older child and when I had her, I asked about storing cord blood stem cells, but the doctor said there wasn't enough scientific evidence it was good. However, for my younger daughter, he said it's definitely the way to go and he did it for his kid. Cord Blood Registry was recommended by my obstetrician, and it's been a very great experience. I set up the service 19 years ago, and they're the same now as they were then. They are always amazingly polite, respectful, informative, friendly and efficient. They seem to know what they're talking about too.

I could recommend Cord Blood Registry. I called them two years ago and it was okay. I have the option to have my child's cord blood stored just in case.

Our physician recommended CBR, and I felt it was the right thing to do at the time. They had good reviews as well. Everything was smooth when I signed up and when they picked up the kit at the hospital. Then they called me to confirm everything. Everything has been great with CBR.

In my experience with Cord Blood Registry, everything was very streamlined as far as having to do it from the hospital after birth. I contacted them one time for a billing issue and it went well.

I highly disliked and DO NOT recommend utilizing or even initiating to work with Cord Blood Registry (CBR) for many reasons. Once they get your information, their marketing tactics are absolutely relentless with endless calls and emails; their team does not seem to be cohesive, when you provide info to one rep or ask them to stop calling, another steps up to take their place. We signed up via a promotion at a pregnancy expo in which we were told signing up locks in the special and no payment or cost till sample is received and no cost if you choose not to use the service; seemed like a no brainer to sign up.

20 years ago, banking newborn stem cells was all the rage. We did it and we haven't needed to use it, but we don't wanna get rid of it so we keep paying for it. I wish Cord Blood Registry would quit raising the rates every year for a service that we don't use. It's just something in a freezer. However, that's the economy, so I'm sure it's going to continue to do so.

I have a cousin that has four kids and she uses Cord Blood Registry. I also have a cousin who has five kids that uses a different company. I asked them both their experiences and based off of their experiences, I went with my cousin that works with CBR. The reps were great. They were very friendly and explained everything in detail. I had no questions after because they touched upon every subject when referring from what I do, what I give to the doctor, what I take to the hospital, what I should have ready, what I expect in the mail (because I get a box for everything), and then if for any reason need to use them, how I would call them to get that started. They made me feel at ease if I was questioning anything.

Banking our baby's newborn stem cells seemed like the right thing to do, and when I called Cord Blood Registry, it went very well.

I decided to use Cord Blood Registry for the potential health items that it can help resolve and as a precautionary measure. I had a lot of questions and the reps were very friendly and explained everything to me in great detail. When the time came, they delivered the kit. My daughter was born during COVID, so everything was on lock down. We called the number and they were great to come and meet my husband to grab the package and get it going.

I did the sign up process twice and it was pretty seamless both times. Both times, my contact person was very helpful and easy to reach and good. It's pricey but it's worth it.

When I was pregnant 18 years ago, there was a sign in the gynecologist office that explained about storing your baby's blood cells, and I thought that it would be a great idea. After I gave birth, I had my husband call Cord Blood Registry and do everything. I had all the information on what to do because they gave me everything on what I needed to do the day of when I had my child. They were very helpful. I'm very satisfied. They're very good, very kind and very informative.

The initial call with CBR was pleasant and good. I like that when you refer, they give you the option to get a referral fee, so that's cool.

When my wife was pregnant, her OB-GYN told us about Cord Blood. We discussed it with the doctor, and it seemed like a good idea. Signing up was relatively quick. We brought the kit with us. After the baby was born, they did the collecting from the umbilical cord. We met with a carrier to pick up the package the next day.

I banked my child’s stem cells almost 16 years ago. He was the last baby in the family and we wanted to preserve something to help someone in the family if the occasion ever arose. At the time, I’d only heard of it through Cord Blood Registry. It wasn’t super common back then. It took CBR a long time to get back to me. However, the response was researched and very thorough. I appreciate that they took the time to do all that before responding so that I could get the best answer. It was a lot harder to use the cord blood than I thought it would ever be. It feels almost unattainable. You have to go through a lot of hoops to be able to do it but I also understand. I appreciate that they operate in an ethical manner and that their process is hard because I realized that it could be misused otherwise. CBR is very gracious. I forget to pay my yearly storage all the time and they let me do that way and never penalize me.

When I call Cord Blood Registry, my questions have never been a problem with them. With all these cancers that have been popping up, I'll save my child's cord blood to save his life.

I wanted to make sure that if my children needed cord blood, that they would have it if they had a bad disease. I went with Cord Blood Registry and everything was very professional. I've never had issues.

I deal with CBR regarding the bill every year and anyone I've ever talked to has been nice. When I did the research from the website and after reading everything, it sounded that at least we have something we might be able to work with if my daughter or her siblings got sick. At the time we did it, it was $2,500. When I try and explain to others that siblings and half-siblings are able to use it, they question if they are gonna spend a lot of money for things that may or may not happen.

My experience with CBR was really easy. They send the kit to the patient, and the patient brings it to the hospital when they're in labor. There's some paperwork that the family has to fill out, and also, the physician. It's an all-in-one kit. The doctor really does it, and they call a number and their company comes and picks up their kit. It's just pay it every year until you don't want it. However, it's pricey for most people.

My father is a physician. He really encouraged me to research storing baby's stem cells. When I researched it, I felt like there are miraculous things that our bodies do to make babies and when we're born, we can't regenerate the things that our bodies produce at that time. After some research, I felt like CBR would be the company that was around the longest and I trusted their product. Their reps have all been great. My only issue has been that I didn't think about or recognize that the prices would change every year. I thought it would be a set annual fee. But it is not. But I would definitely use them again.

Cord Blood took the thing in the hospital when the babies were born. Then I got two emails from them. Everything went well. But I will not renew this anymore because of the lack of connection. I'm very dissatisfied.

Cord Blood Registry gives an opportunity for a future miracle. I have used their service for all three of my grandchildren and recently, I wanted to make sure my payments were up to date. So I was trying to call them to make sure that I gave them my new debit card. I received bills as emails but they were supposed to send a confirmation that my bills were paid.

If I were to have another child, I would do it again with CBR. The payments are set up, and everything's been positive. If I needed help with something, they're very helpful and friendly. I've already referred people to them because it's something that's helpful if it's ever needed.

When my eight-year old daughter was born, the way technology is advancing, I thought a stem cell was a good idea. My five-year old has special needs so maybe it will come in handy down the road. Everything's been great with CBR. The simplicity is nice.

My experience with CBR has been great. Other than I highly recommend CBR, I recommend all new mothers do it. We might need it someday so we were forward thinking. They were great.

I saw an advertisement from Cord Blood Registry and when I called them and they explained the different things that could be done with it, I said okay. Plus, they were shipping the box out to me and all I had to do was call when I was in the hospital. It’s a seamless process and wasn't overly difficult. Using it was one of the best decisions for my child. I wanted to make sure that if my child was gonna be sick, it was gonna be something that can help save him. If people have the opportunity to do it, I would recommend it if they wanna have other children because they only have to do it once. It's not like they have to do it for each child individually. As long as they're siblings and they're full siblings as well, they should be able to use it from the other one.

I was 41 years old when I had my daughter and I wanted to make sure that she had everything that she needed. I decided to bank her newborn stem cells and so far, I'm happy with Cord Blood Registry. Once we did it, I just left it in there, pay every year, and I've never had any issues with them ever. The price is fair but after a certain amount of time, they should give you something free or a reduction.

My daughter's 23 now, and one of the reasons I decided to do cord blood banking is my children are mixed race. If there was a need, it's harder for them to get matches. Cord blood banking seemed like a good idea as well. I pay annually for CBR's service, but I called recently because there was a possibility of changing to lifetime billing. I ended up not doing it, but they were very nice.

CBR is the biggest and the most responsive. Any time I call, they're there and able to take care of me. Also, whenever I would go to the maternity classes for my first kid, it was one of the ones that they offered. I read the benefits and potential research that would come out of stem cell banking. I did it for my first born in case I ever needed it then it was one of those things where it made sense to store it annually. My second kid and third kid came and we did the same thing. I only gotta pay X amount to go get it delivered. I'd rather pay it now than something happened and I don't have it available.

There is so much technology out there in the medical field that may become useful in the future and banking my baby's cord blood is like an insurance policy. If it's needed, we'll have it. If not, then thank God. I decided to go with Cord Blood Registry after researching about them. The rep I talked to was informative, able to answer all questions, very pleasant, and knowledgeable. The price was very fair and the process was extremely easy.

When I was pregnant with my son, I found out really late in my pregnancy that he had something. My friend used Cord Blood Registry for her kids and she didn't have any issues with them. I liked the research they have and they seemed like a good company to go with. I got in touch with them and I decided to pick them. They've been nothing but understanding because this last year has been a little bit crazy. I was a little bit late on my fee and they were very understanding and didn't threaten to get rid of it. They were very helpful and patient with me getting to be able to catch up. I'm glad I picked them and I'm hoping in the future it will help out.

If you have any history of any diseases, autoimmune disorders, cancers in your family, Cord Blood Registry is a good insurance policy to have. The setup was easy. I called Cord Blood Registry. They sent the kit. We took it to the hospital with us, and we sent it back. Both of my children were born on holiday weekends, so we had to contact them to have a courier meet us. It has been a good experience.

In doing research, Cord Blood Registry seemed like the furthest along technologically. It was very easy working with them. They send you a box that has everything in it that would be needed right after birth then you give it to the doctor. We had a positive experience in the collection process. You hope you never need it, but you know it's there.

I did Cord Blood Registry to mitigate any future medical issues, and it's been 100% positive. If there'd be future medical issues such as different types of cancer or other issues that could be addressed with stem cells, it could be used for either my son or family members as well. It's like an extra insurance policy and I tried to convince all of my family members to do it. This is a resource that goes to waste so much and I would encourage anybody, even if you're not going to pay to bank your own, to donate it. It doesn't hurt anybody to do it and it could save lives.

Our experience with CBR was good. I would 1,000% tell others to save the cord blood. We used the cord blood and it's made a huge difference.

I chose Cord Blood Registry because they have been around for the longest and they seemed the most trustworthy. My interactions with their reps were fabulous. I got a little panicky once or twice and called them and they were very helpful. I had a great experience.

Since my daughter was born 26 years ago, I've been paying CBR every year to have her stem cells on stock. Banking your baby's stem cells is important. It might be life-saving for siblings. I try have my daughter tell her friends to do it. Even today, a lot of people still don't know about it. My doctor didn't even know about it 26 years ago. He didn't know what to do when it came time to collect the cord blood.

I'm the grandmother and my husband offered Cord Blood Registry for both of us, but the parents were very happy with it. And they still are. My husband loved the idea of the opportunity. He presented it to my daughter and our sister-in-law, and they were very happy receivers. I'm also happy with the idea of it, but we still don't have what we were supposed to get. Paperwork. The child just turned nine years old. But using Cord Blood Registry was considered the best at the time for cases that were hard cases of pregnancy. And my daughter had a wonderful doctor.

My kids' dad has genetic issues so I was worried my kids may have them too. I used Cord Blood Registry to bank their stem cells and signing up was easy. CBR is great but I wish it was cheaper. I'm kicking myself for not doing lifetime storage when they were born.

I used Cord Blood Registry's service three years ago in case there was ever an issue in the future. I would recommend them.

When I did research, there are ones that popped up. And when I called and asked very specific questions about the process, I was very emphatic that it's not used for cloning type things. I wanted it there for my child, if he needed it. Cord Blood Registry made me feel comfortable with it. It was affordable, so I went. The gentleman I spoke with was good.

Cord Blood sent me the package and detailed what I needed to do. Everything came labeled. The nurses were happy with it because it was easy to read the instructions. They took blood work from me and from there, we took the kit to the OR. However, the prices keep going up every year. We thought it was gonna be steady. They send messages though that you can secure for 80 years but for thousands of dollars which the average American cannot easily afford. Other than that, this is something that every parent should do. You never know what's gonna happen in the future and if you can help your child in any possible way as a parent, every person should do it.

Cord Blood was a recommendation and I did it for any potential medical reasons. It's a good service and I'm happy with them.

I was referred to Cord Blood Registry and I had some good reviews from the doctor and other family and friends who are already using them. I always wanted to get it for my baby. Setting up the services was really good. Overall, I'm very satisfied.

We're both scientists and thought cord blood banking was important and Cord Blood is a reputable option in the cord blood banking space. They do it properly, which is why we work with them. The process is easy because once they have the blood, they send somebody who picks it up and takes it back to them. So, it works very smoothly and the blood is stored properly. We haven't needed it, but we know it's there if we do. It's been a long time since we did the banking and Cord Blood just holds the blood for us now. It’s been a good experience. It's a little expensive but it's important to do and would recommend that other people do it.

When I was in the hospital, I told the nurses that the cord had to be saved. So they had a courier come from Baltimore. They took it from there and there was never anything more that I had to do. So it was convenient for the mother as long as somebody could take and give it to whoever it needed to go to. Cord Blood Registry sent me emails periodically and then I got a call that I was turned in to the collection agency. But I pay all my bills and I have good credit. They told me, "We didn't know how to get ahold of you." They said they tried to mail stuff. But I told them that they were emailing me. The rep said, "Oh, I'm sorry." But they turned me into a collection agency and I was not happy about that. They should have sent me an email saying that I was overdue on my payment. But that was the only issue I ever had. It all got straightened out.

Cord Blood Registry walked us through the whole process and made it really easy. We brought the kit to the hospital and the hospital knew what to do with it. The one time I called because I had to update our credit card, they were very nice.

I had an excellent experience with them. It was quick and simple, too. I like their security and what they have to offer as far as advancing technology and research.

The reps I worked with were great and very helpful. They made everything very easy and accessible. They picked up the placenta and everything at the hospital and it was pretty quick. Then, we were not able to pay to keep my son's stuff stored there so I called to cancel and the lady was able to give me a year for free. I haven't really heard of places doing something like that and that was great customer service.

Cord Blood Registry has been great, which is the reason I've been having continuous registries with them. There’s no hassle. I had my son's cord blood registered and then my daughter’s. I started with Natera and it moved out to CBR. Most of the transactions have always been on the phone and it's a very quick call. It's always sorted out immediately no matter what doubts I have. Even during COVID, CBR’s reps were working from home and they did a great job picking up the calls or answering the questions. The experience has been peaceful. It’s like a bank that you just put your money in and then you get an update. I have recommended a lot of people but many don't think that it's necessary to bank the blood cord. CBR has been in the industry for so long. It’s a good experience and it’s good to do that.

It was an all right experience but they were not very communicative. I filled out the paperwork, and the assumption was made that they came and got it. There was never any communication that they had it. I'm a sickle cell patient and they store my son's stem cells for the first five years for free. When you get a representative on the phone, the people are nice and they answer, but they lack customer service.

Storing the cord blood was a last-minute decision and I was surprised at how quickly everything was handled and how Cord Blood Registry’s reps very understanding of my situation at the time. They did good. They handled everything very simply and made everything very easy for me.

I would recommend Cord Blood Registry. Their customer service has always been very pleasant. They're quick, answer the phone and speak English.

Their reps have been really nice, informative and helpful. They said they would be able to have the kit ready and the service exceeded my expectations.

I had all the information that I needed and signing up with CBR was very fast. They called me right away and when I called, it was very helpful. It was also very fast, once I had my child in the hospital.

I like that CBR is local. They're in Tucson, Arizona. Signing up with them was awesome. You tell them your due date then they send the OB the kits so the kit is already at the place where you're to deliver and you call them when you're going into labor. They confirm that the physician indeed has what they need. The whole experience was wonderful. Anytime I call, somebody answers. They always return calls if they can and solve whatever issue I have. It's usually when I change banks and have to change the payment. I hope I never have to use it, but I feel comfort and peace of mind. The only thing is they don't do lab tours anymore which is unfortunate.

I was more impressed with Cord Blood Registry. I felt better about having our son blood bank with them as opposed to any of the other companies I researched at the time. The people I always talk to on the phone were very nice. They always answered every question. They had a lot of information to share. There were a lot of those types of things that when I started doing the research about cord blood, there were just a lot of unknowns. At the time, there were no promises made. I never read anything online and was like, "Oh, my gosh. This is gonna cure or something." But I got the impression from Cord Blood Registry and my personal research that it was like an insurance policy.

I was referred to CBR by my sister and when I signed up, they sent me a kit. Then they came into the hospital and picked it up. I was a little bit nervous about it but they informed us what to do. They explained the process to me more than once. They are amazing people and I would recommend them to everyone.

The reps have always been helpful. When I called to make an update of payment, someone answered the phone. I wasn't put on hold and they were very nice.

The representatives have always been wonderful with us. We got the kit and everything figured out and shipped to us. My OB at the time was excited to do it and collected so much. We had extra for the sample. My husband had the bracelet on. At the time, CBR used to give out the silicone bracelets with the number and we knew what we needed to do. Everything was seamless.

Storing your baby's cord blood? Stay away from CBR! Aside from the horrible customer service received, please see the image below observed on the phone of the person who picked up our sample. "Driver MUST remove the "Quick" shipping label... Ensure you are out of the parent's sight before doing this!" How shady is that? Customer service has been non-responsive ever since this happened. Huge investment for a horrible experience!

I'm paying Cord Blood Registry yearly just in case something happens in the future. They gave us a promotion at the time we signed up. We'll have one year for free. Their customer service is good. They're very polite.

CBR is great. I haven't had any issues with them. We did it all in the hospital. We just filled out the papers and then the doctor signed something.

I would be very comfortable to recommend Cord Blood Registry. I never had an unpleasant experience with them.

When I looked up Cord Blood Registry, they seemed well established, so I felt comfortable going with them. They made it easy, at least delivery-wise. Everything was set up, and the hospital handled it and sent it back. CBR's reps were helpful and responsive. I would say to any person having a kid to consider CBR.

CBR seemed like a good company and my OB recommended it. I rarely deal with them except when I pay the yearly storage fee. My experience with them has been fine. Hands off, not very involved. It was a quick and easy experience. They picked it up on time from the hospital and they let me know that they had it.

I had a baby almost 14 years ago, and Cord Blood Registry came and got the sample, then I pay for the storage fee every year. Everything was good, and I have recommended it.

The reps were very informative. They gave all the information I needed, and it was good. They told me beforehand that I can call them on the day, then they would come and pick the cord blood up. The doctors took the cord blood, then someone picked it up. It was seamless for me. I just had to make one phone call. The service is a little expensive, but we wanted to keep the cord blood with CBR for our daughter's future and good health. I had to pay some money upfront, and then it's around 360 dollars per year, which is okay.

I signed up with Cord Blood Registry in 2001. My doctor didn't know what to do, but they had really clear instructions. My doctor followed the instructions, and then shipped all the cord blood. I was an early adopter, and I paid a one-time fee that covered what they considered a lifetime of the childhood. Now that my daughter's past that age, I pay an annual fee of $100 to keep the cord blood. Thank God I've never had to use CBR's services, but I know that my child's cord blood is stored, and if she ever needs it as an adult, it's available to her.

They were very helpful and personable. They took the time to explain the process and made sure that you understood everything as far as getting the cord blood kit and then how to deliver it. They made it a fairly easy process. I had ordered mine later in my pregnancy. The nurses had mentioned to the doctor that they were storing cord blood and tissue. The doctor was vocal about delayed cord clamping and collecting the samples. They had my husband call for the courier to come and pick it up. They came to the hospital. It was easy.

We are very happy that Cord Blood Registry exists because, God forbid, one of my children got sick, we have their umbilical cords that hopefully could get them well. Also, my experience with their rep was excellent. They were speaking in a way that they hear me and they understood my concerns and my questions. My husband took care of the kit being done at the hospital and he said it was easy. I wish it cost less, though. The initial price is too much.

Cord Blood Registry sends the kit to you and you bring it with you when you deliver. You have to give it to the doctor. People should do cord blood banking. It’s good to have a backup plan and it is security knowing that the cord blood is being banked where it's supposed to be and taken care of.

We used Cord Blood Registry 15 years ago, and it was great all over. The stem cells were collected on time. It was a UPS guy who came and got it from the hospital, then they shipped it, and since then, I just pay the annual fees. We paid a hefty price for the fees at the beginning, but annual fees are fine. They're reasonable. I've never had any problems with Cord Blood Registry, and I like the customer service. I have had to replace my card a few times because it was stolen or I lost it. The automatic charge didn't go on time, but the customer service reps were very accommodating and understanding.