Calibrate

Calibrate Reviews

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About Calibrate

Calibrate’s One-Year Metabolic Reset combines doctor-prescribed GLP-1 medication, one-one video coaching and lifestyle tweaks to help you achieve sustainable weight loss and improved metabolic health. Calibrate’s earliest members lost an average of 15% of their body weight and reported an average reduction in waist size of 6.4 inches. The program costs $1,649, which doesn’t include lab tests and medication — however, these are typically covered by insurance. Calibrate guarantees you’ll lose 10% of your body weight in a year or you get your money back, though terms and conditions do apply.

Pros & Cons

Pros
  • Doctor-guided program
  • One-on-one video coaching
  • 10% weight loss guaranteed
  • Financing option with 0% interest
Cons
  • Some eligibility restrictions
  • Blood tests and meds not covered in cost

Featured Reviews

Verified
Carmel Valley, CA

... I have lost 30% of my body weight and haven't been this size since high school. I have energy, my food habits have completely changed and so many of my health metrics have imp...

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Verified
Secaucus, NJ

... I am now 8 months into the program, and have lost 80lbs, or 28% of my starting body weight. My labs and blood pressure have all returned to "normal" ranges. I feel better than...

Read full review

What is Calibrate?

Calibrate is a one-year virtual weight loss program that uses a metabolic approach to target the root cause of weight loss instead of focusing on willpower.

It includes doctor-prescribed GLP-1 medication, one-on-one video coaching and lifestyle tweaks. Calibrate’s One-Year Metabolic Reset is based on the latest science and is backed by a clinical advisory board of experts and scientific researchers in weight and metabolic health.

Calibrate guarantees members lose 10% of their body weight or they'll get their money back (minus the cost of the initial assessment, medications and lab work). Calibrate states that its earliest members lost an average of 15% of their body weight and saw a 6.4-inch reduction in waist circumference, and nearly 93% of members reported that Calibrate is more effective than other programs they’ve tried.

How does Calibrate work?

Calibrate is available in all states and Washington, D.C. You don’t need a doctor’s referral to join. To be eligible, you need to:

  • Be between 18 to 64 years of age
  • Have a BMI over 30, or more than 27 with one or more of the following metabolic conditions: diabetes, pre-diabetes, high cholesterol, high blood pressure, cardiovascular disease, nonalcoholic fatty liver disease, obstructive sleep apnea or polycystic ovary syndrome
  • Not be pregnant or breastfeeding
  • Be covered by a commercial or employer health insurance  (except Kaiser insurance)
  • Not have an active substance abuse problem; an active eating disorder (e.g., anorexia or bulimia); cancer; recent bariatric surgery (within the past 18 months); active gallbladder disease; a history of pancreatitis in the past six months; or a history of medullary thyroid cancer (MEN syndrome)
  • Live in the United States

You can determine your eligibility for Calibrate’s program online or by calling. It’s also a good idea to call your insurer and ask if it covers GLP-1 medications and three required lab tests: a kidney function test, a hemoglobin A1C test and a thyroid-stimulating hormone (TSH) test.

Once you sign up for Calibrate, you need to complete lab tests and a health intake. Here's a general timeline:

  • Within two to three weeks: Meet with a board-certified Calibrate doctor to go over your health history and lab work and discuss the right GLP-1 (glucagon-like peptide-1) medication for you.
  • Within four weeks: Get your GLP-1 medication prescription, with a guaranteed cost of $25 per month or less with insurance after your deductible is met, or you get a refund.
  • Within five to six weeks: Meet with your certified accountability coach; the first session marks the start of the Calibrate year. You’ll discuss tweaks to diet, exercise, sleep and emotional health and stay accountable with biweekly, 15-minute sessions.
  • Six months later: Achieve 10% weight loss, along with a smaller waist size and improvements in energy level and stamina.
  • After one year: Get lab work to measure progress — if you haven’t lost 10% of your body weight, talk to a representative to see if you’re eligible for a refund.

How much does Calibrate cost?

Calibrate’s one-year metabolic reset costs $1,649 at the time of publishing. This includes a metabolic health assessment, a video appointment with a Calibrate doctor, one year of biweekly coaching and accountability video sessions and a smart scale and app that track your weight, sleep, activity and diet. Financing options, including a 0% APR payment plan over 12 months, are available through Affirm.

Note that the one-year metabolic reset doesn't cover lab tests or medication. However, the tests are covered by most insurance plans, and Calibrate guarantees members with commercial or employer insurance will pay no more than $25 a month for medication.

Calibrate FAQ

Is Calibrate covered by insurance?

Calibrate works with most commercial and employer insurers to get coverage for lab tests and medication. Calibrate guarantees you pay $25 or less per month for medication with insurance (after deductible), or you get a refund — talk to a Calibrate representative for terms and details.

How much weight can you lose on Calibrate?

Calibrate guarantees at least 10% weight loss after its one-year program, or you get your money back (except the $249 assessment cost). Calibrate’s earliest members lost an average of 15% of their body weight, according to the company.

What weight loss medication does Calibrate prescribe?

Calibrate doctors prescribe GLP-1 medications including semaglutide, liraglutide and dulaglutide. The brand names include Wegovy and Ozempic. These drugs can be taken safely with certain common medications and have minimal side effects, according to Calibrate.

Does Calibrate weight loss work?

Calibrate states that its earliest members saw an average weight loss of 15%. The company promises a weight loss of 10% with a money-back guarantee.

Where is Calibrate available?

Calibrate is available in all 50 states and Washington, D.C.

Is Calibrate legit?

Thousands of people have used Calibrate and lost at least 10% of their body weight, according to the company.

Calibrate is worth it if you’ve tried to lose weight on other programs without success and want to lose a clinically significant amount of weight. The combination of doctor-prescribed GLP-1 medication and one-on-one video coaching makes it stand out from traditional programs. Calibrate helps provide the motivation and support to lose weight sustainably for the long term.

Even though a referral from a doctor isn’t required, we recommend speaking with your physician first to decide if Calibrate is right for you.

Calibrate Reviews

Stars Rating

  • 56%
  • 10%
  • 2%
  • 6%
  • 26%

Popular Mentions

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    How do I know I can trust these reviews about Calibrate?
    • 4,476,427 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Customer ServiceStaff

    Reviewed June 10, 2024

    I really wish I did not pay so much money to this company. I've waited for months for the meds to go through. At first, I did not understand the process causing a long delay. Once I finally got everything set up with the doctors, it took another couples of month for the insurance review. And then I couldn't find the medication. My coach suggested that I change medications. I did. Then I still couldn't find the medication. I would track down a pharmacy that had it, but by the time they actually made the call in, the meds were gone.

    I tried 3 pharmacies and 3 medication brands... still no medication. So don't believe their claims. They will prescribe you meds that you cannot find and then claim that they never promised the medication. Honestly, coaching is available many other places -- obviously the false promises are what bring people to this service. I gave them a couple of stars because I did have a couple of nice coaches. I will also say, it says to put in your preferred times and sign you up with appointments that are nowhere near what you ask for.

    Customer ServiceStaff

    Reviewed April 11, 2024

    Maybe the worst company I've ever encountered. They're placing profits over people. Their customer service is atrocious. While the drugs their doctors prescribe work great, you can get them from your regular doctor, you do not need to go through this sham of a company. You can't get responses from them, their staff members are incompetent, they make up asinine excuses for not responding for weeks at a time, it's absurd.

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      Customer ServiceOnline & AppStaff

      Reviewed April 4, 2024

      I started the Calibrate program in February, 2021. Initially I was pleased with the program and was very lucky to have my meds covered by insurance. My coach was really good and I had a lot of success. After year 1 - I had lost 40% of my body weight going from 235 to 145. I signed up for the second year masters class. This is when the program went downhill for me. I couldn’t get a person to reply to the emails that must be sent via their app. Weeks would go by with no reply. There is no phone number to call. They made a decision to stop my meds even tho they are covered by insurance and in decent supply at the dosage I was on.

      My primary care doctor had advised that she wanted me to stay on the meds for maintenance. Calibrate did not agree and refused to continue my script. Fine. The issue is that when I asked for my medical records to turn my care over to my primary doctor, they ignored my emails. Made me fill out a form multiple times. It took 8 months to get my records. Atrocious. I was paying them monthly for a year and they didn’t communicate with me on any level. I would not recommend them to anyone. I am happy to say that I’ve kept the weight off and am in a plan to continue to do so with my primary doctor. My advice - ask your primary doc to help you out.

      Customer ServiceOnline & App

      Reviewed March 26, 2024

      Nope. Terrible. I don't know how they can be in business. Can't communicate with anyone. No one is available. No phone number. The emails aren't replied to. The messaging on the app goes unanswered. Extremely slow response. Terrible.

      Price

      Reviewed March 18, 2024

      I joined Calibrate because I have a history of a gastric bypass and my weight had been creeping up a little and I didn’t want to go back and worry about diabetes again. I had no issue with the big starting costs as long as they did what they claimed. I was about 5 months in. Had gotten no medication and only my first coaching session (which were very limited- I needed and couldn’t get evening appointments). So, at that point I asked for their money back guarantee. They said I didn’t qualify. I don’t think they really have a money back guarantee.

      At 6 months I finally got 1 month of medicine (which you have to pay for) so I really don’t understand why they get $1900 up front. Don’t pay it! The medicine seemed to really help the 3rd & 4th week especially. But, the next month our insurance changed and they couldn’t get it covered anymore. It was going to be about $700 per month which we couldn’t afford. I asked if I could have a written prescription because my daughter lives in Canada and I was going up there to help my daughter out and they flatly refused. They said I could still be coached (which was worthless) and try without medicine. I don’t know about you, but that is what I had been doing before trying this! Don’t sign up for this program. It isn’t worth what it costs and their money back guarantee is worthless! Try Henry Meds. You get the medicine included in the price!

      Price

      Reviewed Feb. 28, 2024

      By the time most people get to Calibrate they are desperate - likely having tried everything and still unable to lose weight. Why else would you pay the hefty price? I am over 100 days in, have not yet received the meds. I have requested a refund several times but nothing. The nutrition program is terrible and totally unstructured. Maybe it works for someone who has never been on a diet before, but if you have a healthy lifestyle in terms of nutrition and exercise, this program will give you nothing. I have gained weight trying to follow it. I would strongly caution anyone to join this program. There are much better options out there for much less money.

      Customer ServiceSales & MarketingPrice

      Reviewed Feb. 27, 2024

      I was excited about Calibrate initially but my experience ended up being a waste of time and left me very frustrated. I would never recommend Calibrate to anyone after my recent experience. You have basically no access to a medical provider and all questions go through a support center which rarely accomplishes anything. The customer support was slow and didn't deliver any results aside from stringing me along and empty promises. I sent multiple messages after a medication was "approved" and sent to the pharmacy. They make promises about getting medication approved for weight loss with a copay of less than $25 with the caveat that if it applies to your deductible, you have to cover the cost. This is very misleading and seems very shady.

      They couldn't follow through with a decent option for me prescription wise and I asked for a refund. The response I got was essentially heartless - either pay for a medication that would cost $900 a month or continue their program without medication. It basically ended up feeling like a scam in the end. I'm a Physician Assistant and have worked for plenty of telemed companies and I would never recommend Calibrate to patients. I would certinaly never work for a company that expected patients to pay astronomical amounts of money after paying $1600 upfront for basically zero support. I'm considering reporting them to the medical board for patient abandonment because of such a horrible experience.

      Customer ServiceSales & MarketingStaff

      Reviewed Feb. 19, 2024

      I joined Calibrate in Apr 12, 2023 and paid $1,599.00 to obtain prescription of a GLP-1, given I am overweight to qualify for its prescription. I received the first prescription of ** on 07/13/2023 and it was filled on 09/08/2023. After starting the meds, I began to lose weight, without any side effects. Approximately 1 month into it, due to high demand of the drug, I stopped receiving my monthly supply. After repeatedly contacting the support team between Oct 10th and December, I was finally issued and prescription for ** that has never been filled and has sat endlessly in my queue at my local pharmacy. I will never see this prescription filled.

      Starting in January knowing that the ** prescription will not be filled, I contacted the Care team to get my ** prescription reactivated I have gone back a forth with the Calibrate team to get a Pre-Authorization letter my local pharmacy with no success it is now 2/19/2024. I have actively participated in all of the required activities coaching sessions, and data tracking, My coach was mysteriously replace after 4 months, and now my membership is about to expire and they are requesting that I join the Master’s program and ignored my complains about not having received drug as expected, why would I pay more money for a complexly broken program. Moreover, the program follow up was nonexistent. I never got a response to any of the inquiries I sent to the medical team. This is completely unacceptable, professionally, and ethically. This business is a scam operation.

      Customer ServiceOnline & App

      Reviewed Feb. 2, 2024

      I just finished my year long commitment with Calibrate & not only did I not lose any weight, but overall had a terrible experience with the program, communications, app, and customer support. Communication and coordination were terrible. I reached out at the end of my program to request the money back guarantee, as I lost 3% of weight versus the 10% that was promised in the program & through the money back guarantee. I did not log in the app on average 5/week as a part of the program because the app changed halfway through my program and I had 3 months of usability issues with the app. I met with their coaches every 2 weeks, I expressed my concerns with my lack of progress and my issues with the app/not being able to track in the app. I was very communicative with my issues throughout.

      I am now being told I do not qualify for the money back guarantee as I didn't meet the tracking requirement, even though it was an app/internal company issue that I didn't track not my own fault. I cannot go into THEIR system to fix the app problems that prevented me from tracking. I did all the other items for the whole year, followed the learning, did the medication, the coaching, the lifestyle change, etc. I am not sure why I am being held accountable for a money back guarantee that was disrupted by the company's change of software & app issues.

      I was even told by my coaches that I was not the only person experiencing the issues with the revamped app, that they whole program hinges on. The customer service throughout the program was less than helpful & especially now that I am finished with the program, I keep getting the same copy & past answer to all my concerns and issues. TERRIBLE COMPANY ALL AROUND. I would not recommend this program or company to anyone!

      Staff

      Reviewed Feb. 1, 2024

      When I had been on the medication for 6 months (paying out of pocket, with pharmacy set on auto refill), the Calibrate team "forgot" to send my next prescription to my pharmacy. I confirmed this over the phone with my pharmacy. No one at Calibrate acted on this mistake urgently, or would even acknowledge that it happened. In response to every question I sent the Calibrate team, I have been gas-lit. The error could not be fixed for 3 weeks, at which point I was affected by (unplanned) withdrawal, unable to function normally. In response to this, Calibrate wanted me to go to a different pharmacy and spend $400 more on the medication. All because of their mistake. Their statement "We're here to support you however we can" is truly meaningless. I can't believe I paid money for this service.

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      Calibrate Company Information

      Company Name:
      Calibrate
      Website:
      www.joincalibrate.com