Calibrate Reviews

Unfortunately, I am extremely disappointed with the Calibrate App. I should have known better at the time of sign-up, as you’re required to pay for a 3-month minimum, which is very expensive. I was all-in, tracking everything, even though I track via other Apps, reading the content, and scheduling all of the labs and appointments. After the first month, I realized that this added no value to my journey. My coach rescheduled twice and my clinician rescheduled once. Additionally, I was unable to get anywhere with insurance, and so was given an option for medication that would be $1,000/month or $400/month— which is exactly what I could have gotten from my own doctor. Now, I am stuck paying the remainder of my 3-month fee, for nothing. Beware

I really wish I did not pay so much money to this company. I've waited for months for the meds to go through. At first, I did not understand the process causing a long delay. Once I finally got everything set up with the doctors, it took another couples of month for the insurance review. And then I couldn't find the medication. My coach suggested that I change medications. I did. Then I still couldn't find the medication. I would track down a pharmacy that had it, but by the time they actually made the call in, the meds were gone.

Maybe the worst company I've ever encountered. They're placing profits over people. Their customer service is atrocious. While the drugs their doctors prescribe work great, you can get them from your regular doctor, you do not need to go through this sham of a company. You can't get responses from them, their staff members are incompetent, they make up asinine excuses for not responding for weeks at a time, it's absurd.

I started the Calibrate program in February, 2021. Initially I was pleased with the program and was very lucky to have my meds covered by insurance. My coach was really good and I had a lot of success. After year 1 - I had lost 40% of my body weight going from 235 to 145. I signed up for the second year masters class. This is when the program went downhill for me. I couldn’t get a person to reply to the emails that must be sent via their app. Weeks would go by with no reply. There is no phone number to call. They made a decision to stop my meds even tho they are covered by insurance and in decent supply at the dosage I was on.

Nope. Terrible. I don't know how they can be in business. Can't communicate with anyone. No one is available. No phone number. The emails aren't replied to. The messaging on the app goes unanswered. Extremely slow response. Terrible.

I joined Calibrate because I have a history of a gastric bypass and my weight had been creeping up a little and I didn’t want to go back and worry about diabetes again. I had no issue with the big starting costs as long as they did what they claimed. I was about 5 months in. Had gotten no medication and only my first coaching session (which were very limited- I needed and couldn’t get evening appointments). So, at that point I asked for their money back guarantee. They said I didn’t qualify. I don’t think they really have a money back guarantee.

By the time most people get to Calibrate they are desperate - likely having tried everything and still unable to lose weight. Why else would you pay the hefty price? I am over 100 days in, have not yet received the meds. I have requested a refund several times but nothing. The nutrition program is terrible and totally unstructured. Maybe it works for someone who has never been on a diet before, but if you have a healthy lifestyle in terms of nutrition and exercise, this program will give you nothing. I have gained weight trying to follow it. I would strongly caution anyone to join this program. There are much better options out there for much less money.

I was excited about Calibrate initially but my experience ended up being a waste of time and left me very frustrated. I would never recommend Calibrate to anyone after my recent experience. You have basically no access to a medical provider and all questions go through a support center which rarely accomplishes anything. The customer support was slow and didn't deliver any results aside from stringing me along and empty promises. I sent multiple messages after a medication was "approved" and sent to the pharmacy. They make promises about getting medication approved for weight loss with a copay of less than $25 with the caveat that if it applies to your deductible, you have to cover the cost. This is very misleading and seems very shady.

I joined Calibrate in Apr 12, 2023 and paid $1,599.00 to obtain prescription of a GLP-1, given I am overweight to qualify for its prescription. I received the first prescription of ** on 07/13/2023 and it was filled on 09/08/2023. After starting the meds, I began to lose weight, without any side effects. Approximately 1 month into it, due to high demand of the drug, I stopped receiving my monthly supply. After repeatedly contacting the support team between Oct 10th and December, I was finally issued and prescription for ** that has never been filled and has sat endlessly in my queue at my local pharmacy. I will never see this prescription filled.

I just finished my year long commitment with Calibrate & not only did I not lose any weight, but overall had a terrible experience with the program, communications, app, and customer support. Communication and coordination were terrible. I reached out at the end of my program to request the money back guarantee, as I lost 3% of weight versus the 10% that was promised in the program & through the money back guarantee. I did not log in the app on average 5/week as a part of the program because the app changed halfway through my program and I had 3 months of usability issues with the app. I met with their coaches every 2 weeks, I expressed my concerns with my lack of progress and my issues with the app/not being able to track in the app. I was very communicative with my issues throughout.