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Byte Reviews

Out of business
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Edited by: Jon Bortin

About Byte

Byte makes clear plastic aligners to help customers straighten their teeth with no office visits. Certified dentists and orthodontists design treatment plans and monitor progress remotely. Byte offers financing options with 100% approval. You can order an impression kit risk-free; if you aren’t a good candidate, Byte refunds the price.

Pros
  • Short treatment plans
  • 100% approval for financing
  • Lifetime guarantee
Cons
  • Not everyone is a candidate

Byte Reviews

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    How do I know I can trust these reviews about Byte?
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    Page 30 Reviews 4130 - 4280
    Verified purchase
    Punctuality & Speed

    Reviewed July 4, 2020

    I am about half way through and see major improvements. I am very happy with the progress so far and the whitener that is used every night in my aligner works very well. Happy customer so far. Can’t wait to see the final results!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 4, 2020

    Working with Byte has been so great! They have the best customer service who is quick to respond and so helpful! They are there to help guide you every step of the process! My aligners just shipped and I cannot wait to start the process! They even shipped earlier than originally said! So excited for this journey!

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    Verified purchase

    Reviewed July 3, 2020

    I am receiving my aligners soon and any questions I have had are answered in a timely manner. I am very excited for my treatment to begin, and I love that I get to wear my aligners at night as well. It is a great option for someone with a busy lifestyle.

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    Punctuality & Speed

    Reviewed July 3, 2020

    I am currently in week 9 of my 15wk treatment plan. I have noticed a major difference especially in my bottom teeth. I am already feeling much more confident. My teeth have gotten so much whiter as well. I would definitely recommend Byte to anyone looking to straighten and whiten your teeth! They are very comfortable and are not noticeable at all! Even when I tell people I’m wearing them they don’t believe me until I pop them out, lol! Very great experience so far, I cannot wait to complete my treatment plan!

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    StaffTransparency

    Reviewed July 3, 2020

    Updated on 10/11/2020: I had metal braces when I was younger so I was bummed when my smile shifted out of place but the Byte treatment plan was so much more manageable than what I experienced in the past. I love my new smile!! I was also very pleased with the byte care team. They reached out on multiple occasions to make sure my treatment was going smoothly.

    Original review: From ordering my impression kit to receiving my aligners, my Byte experience has been amazing. My byte advisor and the care team have been very attentive. And the overall process of creating my molds and using the aligners is very straightforward thanks to the instructional videos/pamphlets byte provides!

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    Customer Service

    Reviewed July 3, 2020

    The whole process has been really smooth. Byte really manages expectations well. They underpromise and overdeliver. I got responses and my aligners quicker than I thought I would. I have recommended them to quite a few of my friends.

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    Verified purchase
    Customer ServiceMaintenanceStaff

    Reviewed July 3, 2020

    It is not an easy journey for my treatment, around week of 13 of the first treatment, I realized that it is not working at all so I contacted Byte. Nora, Dental specialist, get back to me with all the intention to get this works out correctly. From the time contact her and before receiving the replacement aligners. She provided excellent customer service and 100 % attention on this. Really appreciated her service and would like to recommend others.

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    Verified purchase
    Customer ServiceSales & MarketingPricePunctuality & SpeedRates

    Reviewed July 3, 2020

    Everything about my experience was grade A. Customer service, price, speed. Would give a 100 stars if I could. The customer service that I had couldn't be fake. I was treated like a person not just a sale and it made me feel important.

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    Verified purchase
    Customer ServiceStaffBilling

    Reviewed July 3, 2020

    The customer service from Byte is fantastic. They listened to every question and talked me through all my options. It took a few weeks for me to get my impressions sent in and then the payment options, and they were very patient in understanding my busy lifestyle.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 3, 2020

    The experience I’ve had with Byte thus far has been great. It’s been quick and straightforward. Throughout each step in the process a Byte customer service rep reached out to me to check in and answer any questions I had. They were knowledgeable, personable but professional, and super helpful throughout the process. It made me much more confident in my decision to purchase aligners and go with Byte.

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    Verified purchase
    Sales & Marketing

    Reviewed July 2, 2020

    Exceptional customer support. Relatively painless teeth shifting. I’m stunned. On week 7 and already in love with my smile. The only issue that I have had is that the lifetime guarantee depends on you buying retainers for $99 every 6 months until you die. But they aren’t mandatory so it’s fine. :)

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 2, 2020

    The Byte team has done an amazing job with customer service. Being able to text specialists and my byte advisor about any questions has been so convenient! Everything is going very smooth so far and I can't wait to start treatment!

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 2, 2020

    Great experience with everyone at Byte, I’m 10 weeks in almost and my teeth are straighter! I couldn’t be happier right now, everyone is supportive and you help all along the way! Perfect care from the start. I cannot wait to see my final outcome.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 2, 2020

    I was referred to Byteme by my cousin. After researching them myself I chose them over Direct Smile. I can truly tell you this was the best investment ever. Their customer service is excellent. Always pleasant and professional. Willing to assist you with getting your questions answered.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffEase of UseTransparency

    Reviewed July 2, 2020

    Updated on 08/24/2020: Great customer service. They are always available and super nice. They keep in contact with you the entire time and every step of the way. The impression kit was easy to use and packaging is great. I'm on week 5 and I can't wait to see my results.

    Original Review: I love the convenience of doing everything online and then the kit comes super fast. Giving you two sets to do your impressions makes sure that you do it perfectly. Customer service was fantastic. They text, and you have direct numbers. You are never on hold. Can't wait to start.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 2, 2020

    So far the experience has been a good one. Was easy to do the impression and free mailing them back. Everyone has been very helpful. I am currently Waiting on aligners to come. I Can report after I am finished.

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    Verified purchase
    Punctuality & Speed

    Reviewed July 2, 2020

    Would recommend! My wife will start in a couple months. Great experience so far and I haven't even gotten my aligners yet. Service and attention have been like no other! Saves time. Can't wait to see the results.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed July 2, 2020

    I have yet to get my aligners but can say the process thus far has been very easy. My impression kit arrived fast and I was impressed at the timeline given for my treatment (8 weeks). Whenever I have questions I am sure to get a quick response. Good experience so far!

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    Verified purchase
    StaffRates

    Reviewed July 2, 2020

    I had a couple of questions and was helped immediately. Awesome service and very easy to work with. They were able to send new photos to the dental team so I could get some minor tweaks done to my lower teeth. I would recommend Byte to anyone who is interested in aligners.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaffRatesCommunication

    Reviewed July 2, 2020

    I've been wanting to get aligners for a while. I was doing research on all the different companies and saw ByteMe. They had good ratings, so I thought I would give it a try. I got my impression kit just a few days after I paid for the kit. They gave me very clear and easy instructions on how to do the impressions. I loved how I had someone contact me to keep me posted, seeing if I needed anything, making sure if I had questions, and quickly answering if I did. After I sent my impressions kit in, I got to see a whole 3D model of my mouth through each step of the alignment process. I really liked being able to see what my smile would be after, and it made me so ready to get started. ByteMe is super cost friendly and the advisors are VERY nice, helpful, and very quick to respond any way you contact them. I highly recommend them for anyone wanting a better smile!

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    Verified purchase
    Punctuality & Speed

    Reviewed July 2, 2020

    I’m in week 3 of my treatment and from the beginning it has been seamless. All questions answered promptly and I’m already seeing results. Cannot wait to see my new smile over the coming weeks. I definitely recommend Byte.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 2, 2020

    BYTE’s customer service has been amazing. They called me thru the process and emailed each step of the way. One representative gave me her cell phone number to call her anytime I had a question. Thank you for your great service and I would recommend you to everyone know.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 1, 2020

    I have had a great experience with Byte so far. Taking the impressions was easy and I received a digital image of my new smile in less than a week after they received my impressions. My byte advisor was very friendly and answered any and all questions I had about the process. I have now purchased my aligners and I can’t wait to receive them and begin the journey to my new smile!

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    Verified purchase
    Staff

    Reviewed July 1, 2020

    I had the best experience ever! Shahyan was so personable and such an easy person to talk to. He related in so many ways and helped me make the best decision! I would highly recommend this system! I haven’t even gotten the alignments and I already love it. :)

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    Verified purchase
    Customer Service

    Reviewed July 1, 2020

    I am very impressed by the whole team from the text and emails, the easy to do website that assist me with no problems to successfully complete everything I needed to. I enjoyed interacting with them and the process was painless.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed July 1, 2020

    So far my journey with Byte has been pleasant. I received my aligners today. I expected them to arrive 4-6 weeks after acceptance of treatment plan however, the aligners arrived within 3 weeks. Customer service is top notch at Byte and I’m happy to be apart of this community! I can’t wait to share my final results!

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 1, 2020

    So far all I can say is wow! They do an amazing job at reaching out to answer all your questions, customer service is over the top & everyone is very friendly. I'm excited to get my aligners & start this new journey.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed July 1, 2020

    I have loved every step of this experience. The difference is obvious in 8 weeks! I can’t wait to be finished, but the time seems to be racing by. Painless and clear and easy. Customer service is great, but I have no significant problems or questions. Would absolutely recommend Byte!!

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    Verified purchase
    Punctuality & Speed

    Reviewed July 1, 2020

    My mom has been "encouraging" me to get braces for years but I haven't been able to afford them until I found Byte. I appreciate that they take your face/jaw shape into consideration with designing the aligners. The intake process was easy (I have to admit I had a lot of fun with the smile spreader) and once I got approved it was a no-brainer really. Quarantine is the perfect time to get my smile on! Can't wait for my aligners to arrive.

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    Verified purchase
    Customer ServicePriceTimeliness

    Reviewed July 1, 2020

    When my impression kit arrived, the mouth guards were too big too for my mouth. I emailed Byte and got an immediate response that they will send me smaller ones for free with express shipping. My teeth hurt the day after I put new aligners in but seeing how much straighter my teeth are in just 9 weeks make it worth it! I love the teeth whitener.

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    Verified purchase
    Sales & MarketingPriceOnline & AppStaffEase of UseRates

    Reviewed July 1, 2020

    Courtney and everyone I spoke to were nice, they answered all my questions and helped me with financing! I'm so excited to get my teeth straightened at a great price. The molding process was fairly easy and the app was simple to use.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 1, 2020

    I am halfway through the treatment and seeing a real change! Reading reviews from other people helped me to make a decision to go ahead with this process, so I would like to contribute a feedback of my own to let people know: this Byte thing works!! I loved the computer simulation visual plan that was sent to me prior to making any purchase commitments and it shows you how many aligner sets you'll need and how many weeks it'll take for you personally to get your optimal result. I'm loving the Byte device that helps me to settle in comfortably with each new aligner set. Communication team is really well organized, there's a consistent check-in on your progress. Can't wait to see the final results, great experience all around so far!!

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    Verified purchase
    Customer Service

    Reviewed July 1, 2020

    I am on week 5 of my aligners and I have already seen such a huge difference in my bite and my smile.. I am very pleased, not to mention the customer service is superb!! Thanks Byte!!! I am going to recommend to all of my friends & family..

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    Verified purchase
    Sales & Marketing

    Reviewed July 1, 2020

    I went with Byte because of all the extras it offered and the lifetime guarantee. I was skeptical of course and I didnt see much improvement until about week 7 and the difference was staggering. I am on week 16 of 17, and to the naked eye my teeth look perfectly straight. I highly recommend them.

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    Verified purchase
    Ease of Use

    Reviewed July 1, 2020

    Products used are of high quality and very easy to use. The instructions for a beginner are detailed and easy to follow, which makes the experience just as exciting. Also the use of technology that provides safe and pretty rapid results are just what I would use as high points when recommending to a friend.

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    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedTransparency

    Reviewed July 1, 2020

    So far my experience with Byte has been great. Their customer service is really good, they're quick to respond and have been very supportive throughout my process. I got my treatment plan in a short space of time. They've also kept me up to date with promotions and reviews from other Byte users, which have been inspiring.

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    Verified purchase
    Customer ServicePriceRates

    Reviewed July 1, 2020

    The attention and follow-up very good, it was also very easy to make the molds. Something that could improve is the price since it is expensive, it could be something better. Everything else so far very good, I still don't get the aligners so I can't give a complete opinion on the product.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed July 1, 2020

    I haven't actually started my Byte journey just yet but the customer service the byte team has is amazing. I'm still waiting for my aligners to be processed. I've looking into braces but they're way too expensive. I'm so happy I came across byte and I for sure cannot wait to start my journey.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed July 1, 2020

    I first heard about Byte while browsing on Instagram. I wasn’t sure how to feel about it so I went ahead and visited my dentist, who then referred me to an orthodontist who stated that my treatment would cost double what Byte was quoting and stated it would take a full year in braces. Byte’s team stated I could have a great smile in 4-5 months and were excellent about keeping in touch through email, text and a couple of phone calls. Byte is really good about explaining every step of the process in manner that’s informative and yet leaves you feeling like you have options. I personally love that my treatment won’t cost as much and can be done quicker. I’ve just purchased my treatment plan and am waiting to receive my aligners. So excited to see how well this will work!

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    Verified purchase
    Punctuality & Speed

    Reviewed July 1, 2020

    From the moment I received the molding kit in the mail, the process was easy. I’ve been recommending Byte to all my friends and family! I can’t wait to receive my aligners so I can show off my new smile!

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    Verified purchase
    Sales & MarketingStaff

    Reviewed July 1, 2020

    Byte has been responsive and helpful. The molds were very easy to complete and mail in. My aligners arrived in the timeframe that was advertised. So far the process has been easy enough (I am using the night time option). I am 3/4ths of the way through and am out of my top aligners so have reached out to my support person at byte who is supposed to correct this.

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    Verified purchase
    Punctuality & Speed

    Reviewed July 1, 2020

    Well I have to say that I am very impressed. I actually started seeing results the second week of wearing them. They took a little time to get used to but now four weeks in they don't bother me. I can't wait to see the end results!!!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 1, 2020

    I have been extremely pleased with my Byte experience so far. While I’ve just started the customer service is amazing with getting back to my questions within the hour. I’m so excited! I like that I got 10 aligners at once instead of having to wait for new shipments. I also appreciate the financing options. Very helpful!

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 1, 2020

    The process so far has been very quick and easy. Everyone on the Byte team is so helpful, kind and amazing!! They have made getting braces from home such a non difficult and fun experience! Definitely would recommend to a friend!!

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    Punctuality & SpeedStaffEase of Use

    Reviewed July 1, 2020

    My Byte advisor was Jessica ** and she was absolutely amazing. Everything was super easy to use and I am so excited to start my treatment! The dentistry team also changed my treatment to suit my needs and were very prompt in doing so. :)

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 30, 2020

    Would 10/10 recommend Byte! My advisor was amazing, answered all of my questions, treated me with respect and kindness. Loved speaking with him. Overall great customer service and I am excited to start my journey to a brighter and straighter smile.

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    Verified purchase
    Customer ServiceCoverageBilling

    Reviewed June 30, 2020

    The process to get my aligners couldn’t have been any easier. I receive my impression kit and completed the procedure. I receive a response in 2 days after sending kit back (shipping free). I was notified I was a candidate for Byte. I explored my payment options along with my dental insurance being applied. The process was done! Everything was done on my time and when I decided to move forward. Very accommodating and I’m so excited!

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    Punctuality & Speed

    Reviewed June 30, 2020

    When I found this company online I had no idea of what the results would be. It was like I found myself all over again! I took these pictures and it was like looking back at a whole new person and I’m not even finished yet! I can’t wait for the final results!

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    Punctuality & SpeedStaff

    Reviewed June 30, 2020

    When I started, I was expecting a fair amount of discomfort wearing the aligners, but that is not the case. They are comfortable. Support staff check in frequently and are very helpful. I'm just over half way and cannot wait to see my new smile!

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    Verified purchase

    Reviewed June 30, 2020

    I am thrilled that I am straightening my teeth without having to worry about bothersome wire braces. I’m happy with how straight my teeth are becoming and am excited to see the end result. The whitening product works well, too!

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    Verified purchase
    Sales & MarketingStaffBilling

    Reviewed June 30, 2020

    Having an advisor every step of the way made this process so much more personal and I felt more confident in such a big purchase. She answered any questions that I had via text and went over payment options (there are so many!) without ever pressuring me to purchase. I was told my aligners would take up to six weeks to be manufactured, but I received them in about two. I'm so excited to improve my smile!

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed June 30, 2020

    I have been wanting straight teeth since my adult teeth came in. Having an affordable option like Byte with the customer service they have is amazing! I would recommend to my friends...and already have! I have worked in Customer Service for a long time and I am always happy to be treated with respect and care! Thanks, Byte.

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    StaffBilling

    Reviewed June 30, 2020

    I have not received my aligners yet. However, so far, my Byte advisor has been a very big help. She has helped me step by step. She was most helpful when I needed help choosing which payment plan would work best for me.

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    Verified purchase
    Staff

    Reviewed June 30, 2020

    I'm very excited to be getting my teeth straightened with Byte! I haven't gotten my aligners yet but Byte has been very friendly and in contact with me the entire process so far. I am also excited about the teeth whitening because many reviews say it work very well.

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    CoveragePriceEase of UseRates

    Reviewed June 30, 2020

    So easy to use and already seeing results. Great for fixing crowding and spacing issues. Very reasonable price compared to in office orthodontic treatments - also check if your insurance has any reimbursement. Highly recommended by this busy mama to of 4. Also the BrightByte is awesome!

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    Punctuality & SpeedRates

    Reviewed June 30, 2020

    Everything has been so easy with Byte. I researched two rated invisible aligners and they were first. I see why. :) They have reached out to me many times and answered all of my questions. Can’t wait for my new smile.

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    Verified purchase
    Customer ServiceTechStaff

    Reviewed June 30, 2020

    My initial setup and impressions process was very simple and easy to understand. I had some fear that I wouldn't get perfect results but they came out great! Seriously, anyone can do this! After they received my impressions, they were very reassuring that my kit turned out great and I was walked through the rest of the process via email and text. Shoutout to Ellis for making the process so painless and answering all of my concerns! Thank you all!!

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    Customer ServiceEase of UseValue

    Reviewed June 30, 2020

    I'm 3 weeks into my Byte treatment and so far I love it! I can already see a difference in my teeth along with the whitening that is included. It comes in a beautiful box and packaging with easy to follow instructions and customer service has checked in several times already to see how I'm doing. Great customer service, super easy to use, and great value!

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    Verified purchase
    Punctuality & Speed

    Reviewed June 30, 2020

    I had been looking for an alternative to braces and I found it. My overbite isn't fixed completely but all my teeth are straightened out and will have a great smile. Using the Impression kit was easy and the treatment plan was available pretty fast.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffRates

    Reviewed June 30, 2020

    As soon as I signed up for Byte I had an advisor that was genuinely interested in if I had any problems or concerns. They reached out over call and text to follow up and make the process easy! They responded very quickly to my questions and I never felt I was left on read.

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    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed June 30, 2020

    I’ve been waiting for my straight teeth for so long, I’m excited to see what my smile looks like with straight teeth. Everything has been easy and affordable! The advisors have been helpful along the way and have answered any questions I’ve had.

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    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed June 30, 2020

    I’ve been self-conscious about my smile in photos so they tend to look fake.. I saw an ad for Byte and decided to try it... From step one the customer service has been excellent and the online ordering process was easy too... When my aligners arrived the fit and comfort has been a pleasant surprise! I’m on week 8 of my plan and am very happy with my results and the whole process.

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    Verified purchase
    Price

    Reviewed June 29, 2020

    Joining the Byte family has been one of the best decisions I’ve made yet! Signing up was easy and CHEAP!! The molding process was super easy after reading the instructions. Couldn’t ask for a better start to a teeth-straightening journey.

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    Verified purchase
    Staff

    Reviewed June 29, 2020

    The whole process is super easy, you’re never confused about anything. Everyone on the Byte team is friendly and always there to help! They even reach out to see how you’re doing! I would definitely recommend to anyone in need of a straighter smile. I feel so confident already!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed June 29, 2020

    Byte has, so far, provided excellent customer service. Even during the COVID situation, I have never had to wait longer than a day for an email reply. Also, whenever I call instead of email, I get a person who speaks English. This is important to me.

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    Punctuality & SpeedStaff

    Reviewed June 29, 2020

    Alice was a doll. She got me all squared away with bytepay. Thank you again Alice. Everyone I spoke with was very helpful and pleasant. I can’t wait for my new smile. I would recommend this service to everyone I know.

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    Verified purchase
    Customer Service

    Reviewed June 29, 2020

    So far, so good. I can definitely notice a difference with my smile. I was not aware that my treatment plan would take longer than expected but I am happy that Byte is following up and will be sending more too aligners.

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    Verified purchase
    Customer ServiceStaffBilling

    Reviewed June 28, 2020

    Byte is an amazing company and has awesome customer service. I have wanted braces for a very long time and I am finally able to get them due to their easy and always approved payment plan. Thanks Byte! I'm so excited.

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    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedStaffRates

    Reviewed June 28, 2020

    Right from the start, the team have been supportive and explanatory. My main concern was the duration and l opted for the night option. The customer service has been great. The guys are quick in their reply. The price is my concern but l hope the insurance company will take care of their portion.

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    Timeliness

    Reviewed June 28, 2020

    I'm loving Byte so far. I got my Impression kit for only $29 with a code, and received them within 2 days with free FedEx shipping. Once they received my impressions, they made my 3D model the very next day and I purchased my plan using Carecredit. I even got $100 off for paying in full upfront. I'm so excited to start my treatment as it's supposed to only take 3 months for me. I'll recommend this to everyone.

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    Customer Service

    Reviewed June 27, 2020

    Byte is great!!!! I'm loving the process. Keep up the good work. If you having problems with smile, please try BYTE. THEY ARE AWESOME. Customers Services is also a plus. Let's get to smiling you guys. Byte keep up the good job.

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    Staff

    Reviewed June 27, 2020

    I think the whole process is easy! Getting started they send you everything you need and the presentation is so cute! I appreciate the little details of the kit. Overall my experience has been great! The super bite vibration is helpful by making it more comfortable. Everyone that has reached out is super nice!

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    Verified purchase

    Reviewed June 27, 2020

    I have been looking into braces for years, with Byte I finally found a solution I can do from home that was within my budget, the aligners fit my teeth comfortably. I am on week three and my family members have told me they can already see a change in my smile!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 27, 2020

    Currently waiting on my aligners but this team has fulfilled my expectations beyond belief! Top notch customer service and they genuinely care about your experience! I cannot wait to receive my aligners in the mail so I can get started and complete my treatment in just 11 weeks!

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    Verified purchase

    Reviewed June 27, 2020

    I’ve been using the Byte aligners. I have about three weeks left and my teeth look great! So easy to do and keep up with. Looking forward to see how great my smile will look when I’ve completed all the aligners done.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 27, 2020

    Customer service has been nothing but a good experience. They're on it, help and support is definitely their priority for its customers. I would totally recommend Byte to friends, family and others. I’m happy to be trying them out. Now the waiting game begins, my aligners should be here in 4-6 weeks.

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    PricePunctuality & SpeedRates

    Reviewed June 27, 2020

    I initially went with Byte because of the great price, but I would recommend them to anyone at any price. The impressions were easy, and I got my aligners about a month later. There was a little discomfort starting out, but now I hardly feel them! I can't wait to finish my smile journey. :)

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 27, 2020

    Bar none - best customer service I’ve experienced. I’d highly recommend Byte to anyone. The speed and ease of the whole process was superb. I’m a health care professional and expect the best quality. If you're comparing different companies for teeth aligners, look no further.

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    Customer ServicePunctuality & Speed

    Reviewed June 26, 2020

    Rapid and wonderful personal service so far. I can’t wait to receive my aligners. The impression process was simple and had really fast turnaround. I have been emailed at every step of the process and even received a personal call after receiving my treatment plan.

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    CoverageMaintenance

    Reviewed June 26, 2020

    I couldn't be happier with the experience of using Byte aligners. They are convenient and work perfectly for me. I would highly recommend. I went to several orthodontists who told me I would have to have oral surgery to fix my smile. Guess what, I will get the smile I want without any surgery!

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    Reviewed June 26, 2020

    I always had a person to contact immediately if I had questions and they checked how everything was going on. I haven't run into a single problem and the process has been easy. I wish I would've done it earlier because my teeth look SO much better and I'm very happy with it.

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    Staff

    Reviewed June 26, 2020

    I am in week 10 of a 11 week program with the night aligners. The whole process has been very simple. I'm impressed with the results. I can tell a difference from day 1 to day 7 with each set of aligners. And support from Byte is outstanding as well.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 26, 2020

    It only took a few days (less than a week) and I got my impression kit - talked via text and phone to my representative to assist me in the process - did the impressions and already have my plan... which I purchased. I am doing the night plan only but will likely use it more than the 10 hours a day. Quick note - doing the impressions was actually kind of fun!

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    Customer ServicePunctuality & Speed

    Reviewed June 26, 2020

    So far, I have truly enjoyed every step to getting started. The impressions were easy to do and highly entertaining. Sending them back was a breeze. And the customer service has been quick to respond and extremely fun to connect with.

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    Customer ServiceStaff

    Reviewed June 25, 2020

    The Byte customer service representatives are very helpful. All questions are responded to in a "can do" manner and if they don't know the answer immediately, they work to solve your issue. I am over half-way through my treatment and looking forward to my new smile.

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    Customer ServicePricePunctuality & SpeedRates

    Reviewed June 25, 2020

    When I looked into Byte. I was originally nervous. I called. Asked questions. The customer service is great. My kit was delivered 2 days later. My treatment plan was only 15 weeks and a fraction of the price compared to other companies. Byte was super quick to respond to any question or concern I had. I'm on week 12 of 15. I'm super happy with my results and have already recommended byte to several people. Thank you so much!

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    Customer ServicePunctuality & Speed

    Reviewed June 25, 2020

    Easy and convenient. Order your Impressions Kit and return to see if you are a candidate. If you are wait a few weeks for your aligners kit and start your treatment. They also pay Shipping. Any questions call their awesome Customer Service.

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    Customer ServiceStaffBilling

    Reviewed June 25, 2020

    Byte customer service is amazing. Someone was available for me from day one through text messaging. They reach out to you and check in on you constantly during the process. When my aligners were ready, a customer service representative also helped me to set up the payment through CareCredit. Everything has happened just like they described and within the proposed timeline. I just begun wearing the aligners today, but I already am a Byte fan.

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    Reviewed June 25, 2020

    My whole experience so far is great! I have no complaints. Since day 1 of me purchasing the impression kit, Adam has been right there to motivate me to even do it although I was discouraged from past encounters with other companies.

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    Customer Service

    Reviewed June 25, 2020

    Byte process was easy Peasy. They gave step by step instructions as well as responded to concerns in a timely manner. If you are looking for aligners, Byte is company that will meet that need. It was a very pleasant process for me and I would recommend others the same experience.

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    Customer ServiceStaff

    Reviewed June 25, 2020

    I had researched many invisible aligner programs and finally decided on Byte due to their positive reviews and reputation and I am glad I made the decision. It has been a positive experience. The team at byte is very professional and courteous and the communication is second to none.

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    Customer ServiceOnline & AppTimeliness

    Reviewed June 25, 2020

    Everything went way quicker than expected! Less than 1 month from ordering impression kits to getting aligners in the mail. Communication has been great via both text and email, with immediate response. I'm excited to get started! It was really neat to see the live treatment plan on the website, super cool feature!

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    Customer ServiceStaff

    Reviewed June 25, 2020

    Byte’s customer service is great! They answer questions, and help with any concerns you may have. I enjoyed talking to my rep. She was so excited for me and I really appreciated her support. She was genuine and very caring.

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    Customer Service

    Reviewed June 25, 2020

    I have tried Smile Direct in the past. While the plans of both were similar, Byte gave me less than half of the treatment time that Smile Direct did. On top of that, byte has checked in every step of the way with spectacular customer service. I've had to get impression kits reordered and from the ordering process to the new one it went without a hitch. I would recommend byte to my friends and family without hesitation.

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    Customer ServiceCoveragePunctuality & SpeedTimeliness

    Reviewed June 25, 2020

    I am still waiting for the product to arrive, but so far I am super impressed! The customer service is phenomenal. I had lots of doubts about insurance, but they made everything super easy. Also, the molds were too big, and they shipped smaller ones the same day. A++!

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    Staff

    Reviewed June 25, 2020

    Byte has been amazing each step was easy to complete before getting my aligners. My byte advisor was very professional as well. Even during the pandemic byte has sent my items in a timely manner. I would recommend byte to anyone looking to correct their teeth!

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    Customer ServiceStaffEase of Use

    Reviewed June 25, 2020

    I am currently on week four of my twelve week plan and I could not be happier with my experience thus far. Byte has been amazing with the follow ups and the overall user friendly system. Cheers to straight smiles!

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    Reviewed June 25, 2020

    I have had a great experience. I am starting week 12 of a 14 week plan. I have been comfortable with the this process, and my teeth look better each week. I've also cut down on snacking and drinking coffee all day! I would do this again.

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    Customer ServicePunctuality & SpeedTransparency

    Reviewed June 25, 2020

    From the impression kit, to financing, to any questions about the entire process, Byte’s customer service is phenomenal! I looked into Smile Direct and Candid prior to Byte and what a mistake that was! Everyone I have encountered during my Byte experience so far has been phenomenal! I will post an update once my aligners come in a few weeks, can’t wait. :)

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    StaffEase of Use

    Reviewed June 24, 2020

    Everything is packaged very well and neat. The guides to help with the product are thorough and help a lot with getting things started. Everything is easy to use and I particularly like the hyperbyte tool. It definitely helps with the alignment and makes things go a lot quicker. I appreciate the little notes in each package as well that help get you motivated and excited for a new smile!

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    Customer ServiceStaff

    Reviewed June 24, 2020

    When I had questions my advisor got right to me. She helped me with my purchased. And made it easy! Yes I will definitely recommend to all my friends and family. Just got the email that my Aligners were on their way only after 4 weeks!

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    Customer ServiceStaff

    Reviewed June 24, 2020

    Customer service is amazing! Any question I have they have a answer, they always get right back with me! I am so happy I choose Byte! Thank you so much for helping me get the smile I always dreamed of!

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    Punctuality & SpeedStaff

    Reviewed June 24, 2020

    I’ve had such an easy and great experience with Byte. The associates have been so helpful. The package was easy to follow and well labeled. This has been the best decision I’ve made. I can’t wait to see my new smile!

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    Staff

    Reviewed June 24, 2020

    I ordered Byte in March and I can already see a significant change in the alignment of my teeth. The whole process has been absolutely amazing. I also really like BrightByte solution, which has helped with the whitening of my teeth.

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    Customer Service

    Reviewed June 24, 2020

    Half way through my treatment, and everything has been really great so far. Taking the impressions was more difficult than I anticipated, but it still went over smoothly. Looking forward to finishing up my treatment! Customer service has been great.

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    Reviewed June 24, 2020

    The whole process was very easy and smooth, very excited to start this journey with my new aligners! I got the night ones and I feel it will make it easier from a practical point of view to have my teeth straightened when I sleep.

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    Reviewed June 24, 2020

    I'm 62 years old and have always had snaggle teeth. I am on week 8 out of 21. So far I'm thrilled. My teeth are whiter, and I can see a noticeable difference (I even superimposed my first week over week 7 to really see the change!). Only uncomfortable the first hour of new week's aligners...the rest of the time they are comfortable.

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    Customer ServiceStaff

    Reviewed June 24, 2020

    Well first off this is the company for you if you're looking to start fresh. Customer service is top notch???? Best I've dealt with in a while. Thanks for taking the time to explain the process. Hand down amazing!!!

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    Customer ServiceStaffEase of Use

    Reviewed June 24, 2020

    The process to date has been seamless, the moldings were easy to use, the customer service has been fantastic, the results to date are stellar. Not surprisingly there was a bit of a delay in the trays but I will chalk that up to COVID. I am really looking forward to my new smile when I get out of Quarantine!

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    Price

    Reviewed June 24, 2020

    The customer support has been great, and I received the aligners in the time frame quoted by the company. The aligners do really hurt the first night or two on each new tray set, which makes it hard to eat as my teeth are so sore; however, that is the intended purpose to move teeth, so the pain makes sense.

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    Refunds & PayoutsStaff

    Reviewed June 24, 2020

    I am so glad that I chose Byte to straighten my teeth! I am almost on week 8 of my byte treatment plan and everything is going smoothly so far. I have little to no discomfort thanks to the Hyper Byte tool that's included with the aligners and they also stay super clean thanks to the foaming Bright Byte cleanser that was included as well! I am excited to keep progressing through the plan and see my end result. Everyone on the support team has been great from the start, from helping me with the impressions, to paying for the aligners, and checking up on me throughout this journey. I definitely recommend byte to anyone looking to straighten their teeth with clear aligners!

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    Sales & MarketingValue

    Reviewed June 24, 2020

    I’ve struggled with my smile until I saw the Byte ad. I have made 15 weeks into the treatment and I have to tell you, this is the best value investment you will make. I’m telling this to everyone who’d ask me about my smile. Thank you Byte♥️.

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    Price

    Reviewed June 24, 2020

    I’ve been very impressed with their support team and the results! They are always reaching out to meet my needs. I get compliments on my teeth often, whereas I never did before. The whitening foam works wonders and has made my teeth the whitest they have ever been. The treatment plan is a about year shorter than the estimated braces plan and three-thousand dollars cheaper.

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    Customer ServiceStaff

    Reviewed June 24, 2020

    From the very beginning, the Byte customer service team has been amazing. They’ve followed up with everything, have made sure I never had any questions (and if I did, answered them right away!) and have just been all around great. I called to purchase the aligners through the phone and my representative thoroughly explained all of the purchase options and made me feel so at ease that I was picking the best fit for myself. Couldn’t be happier!

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    Customer Service

    Reviewed June 23, 2020

    What a great company so far. I am impressed with Byte. My aligners are being made now. Always beat their timeline estimates. They under promise and over deliver. Service with a smile. Nicole is great and spent a lot of time on the phone explaining everything very clearly.

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    Punctuality & SpeedStaffBilling

    Reviewed June 23, 2020

    Ordering the impression kit was a breeze, got it in just a few days. I was nervous about taking the impressions myself but the instructions were simple and easy to understand! Mailed it back and got my treatment plan in about a week. Nicole was fantastic and explained to me how the process works and gave me many different payment options. The whole process was super easy and streamlined. According to Byte, I should have them in approximately 4-6 weeks from when I ordered them. Can't wait!

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    Reviewed June 23, 2020

    I was so afraid of being in pain, but my Byte aligners are so comfortable! They only feel tight for the first night and then I'm back to normal! :) I love that they're so easy to clean and the carrying case makes it simple to travel with.

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    Reviewed June 23, 2020

    I started my treatment 5 weeks ago, initially it was a bit painful and tight but nothing unbearable. After about 2 days of getting used to the lisp and having retainers in, they weren’t even noticeable at all! After 5 weeks of wearing my aligners, I can notice a big difference in my teeth and am so excited to see the end result!!

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    Honesty & Transparency

    Reviewed June 23, 2020

    Aligners. In the begining of the process everything was difficult (I won't lie about it), lots of pain and my speech was a bit slur-ish, but throughout the time I saw a difference, a change. Today I feel confident, I was always embarrassed to smile, but now, now I love smiling... You can say that I (now) like to show my smile off ;).

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    Punctuality & Speed

    Reviewed June 23, 2020

    I’ve had braces in the past and wore them for 4 years. I wanted something quick and easy and Byte was the perfect pick for me. They sent me a box of Aligners custom made just for me and I can go at my own pace!

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    Customer ServiceStaffBilling

    Reviewed June 23, 2020

    Byte has the best customer service. From start to finish! My advisor walked me through everything including the payment process. I was super nervous to do the impressions on my own but in the end I had fun... so don’t be nervous. In just two weeks I was able to purchase my treatment and it’s on the way!!!

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    Punctuality & SpeedTransparency

    Reviewed June 23, 2020

    Updated on 09/11/2020: I love using Byte, this is the best decision I’ve made to straighten my teeth. I have have the All-Day Aligners. My roommate also uses byte for night time.. We both love them and recommend them to everyone.

    Original Review: The initial set up was super easy, an associate was in contact with me within 24hrs asking if I had questions and they answered all of them....The process is fast and easy ... I can’t wait to receive my liners.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 23, 2020

    I'm currently on my second week of aligners and the Byte team have been beyond fantastic - helping me every step of the way and their customer service is outstanding. Can't wait for the end result of my aligners, Thanks Byte!

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    Reviewed June 23, 2020

    I had a tooth that was backing out of alignment on my bottom front teeth. I have been using the Byte alignment trays for several weeks now & the tooth has gently been worked back in line, almost perfectly. I have a few more weeks to completion & hoping for perfection!

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    Customer ServicePunctuality & SpeedHonesty & Transparency

    Reviewed June 22, 2020

    I love their communication is the best. Every question I had was answered. I never expected to be this good to be honest. I legit can text them and they will reply right away. I love it and my treatment has been very good and I can’t wait until I have my new smile.

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    Punctuality & SpeedStaffBilling

    Reviewed June 22, 2020

    I am 2 weeks into my treatment plan and it has been such a great experience so far! Completing and sending in the impressions was super easy, fast and convenient. My patient care specialist, Nicole, helped me find the best payment option and guided me through the process. I chose to use Byte at night which allows me to wear my aligners for 10 consecutive hours while I sleep which is right up my alley! Within 4 weeks, I got my aligners for my 17 week treatment plan, Bright Byte 3-in-1 whitener and the magical HyperByte device and was able to start my treatment. I experienced some pain in the first week but the vibrations from the HyperByte definitely helped with that! My new patient care specialist, Olivia, has never failed to check on me throughout this whole process and I am excited to see my new smile!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 22, 2020

    To this point, my advisor has been knowledgeable and attentive. She has responded very quickly to a few questions I've had. The Byte process has been surprisingly easy, quick and informative. So far, I'm pleased with Byte. Hopefully, my aligners will arrive soon.

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    Customer ServiceStaff

    Reviewed June 22, 2020

    My experience so far has been great. All my questions have been answered swiftly and I’m impressed by how helpful my advisors were. I simply had to text my advisor and they say would get back to me within the hour. Thanks Byte.

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    Staff

    Reviewed June 22, 2020

    I am very pleased with the quality and comfort of Byte's aligners. The aligners are shaped to the gum line which is what I was looking for. I understand that competitors do not shape their aligners this way which reviews state comfort issues. Halfway through plan and I am very pleased.

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    Staff

    Reviewed June 22, 2020

    Have been extremely happy with the results of this process so far. My friends and family have noticed and they say I smile a lot more now. The support for the "BYTE" team has been wonderful and they are always very responsive.

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    Punctuality & Speed

    Reviewed June 22, 2020

    I am currently halfway done with my treatment and I’ve already noticed a huge difference! Can’t wait to finish the last few weeks!! My friends and family have also noticed a difference! I recommend Byte to anyone who asks about my teeth!

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    Staff

    Reviewed June 22, 2020

    When I started I was hoping that Byte would help me get a better smile, all I can say is WOW! They have exceeded my expectations. It is so easy to put them in and go without thinking about all the sharp edges or fear of food stuck in your teeth the regular braces come with. I’m beginning to see the results and I’m happy with what I see. My friends are jealous and I’ve already recommended them to Several friends.

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    Reviewed June 22, 2020

    Had braces when I was a kid but moved out of the state and lost my retainer. I had great service and results from Byte. I would recommend to anyone who wants an easy way to straighten teeth that aren’t too messed up lol.

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    StaffBilling

    Reviewed June 22, 2020

    My experience with Byte has been nothing short of amazing. The setup process was very easy with clear instructions and they have an excellent staff who are ready and able to help with questions when needed. They offer a great payment program which was a cinch to get started. Overall, a fantastic product and company.

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    StaffEase of UseTransparency

    Reviewed June 22, 2020

    Updated on 10/29/2020: 15 weeks in, and I am SHOOK at how straight my teeth are. Few more weeks to go, and I couldn’t be happier! The Brightbyte foam has whitened my teeth way more than I thought, and it’s so easy to use too. Best decision I’ve ever made choosing Byte. I can’t stop smiling!

    Original Review: The entire experience was so easy. The impression kit was easy to use, the videos online helped a ton. When it came to purchasing my aligners, it took a few minutes to process my bytepay and that was it. The entire experience so far has been amazing.

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    Reviewed June 21, 2020

    I never been so confident about my smile... They are getting far from perfect and I can thank Byte for taking that time to make it happen with my new smile.. I will smile more often to show Pearly whites!

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    Customer ServicePricePunctuality & SpeedRates

    Reviewed June 21, 2020

    Overall good experience for the price...almost at the of my treatment. Customer service can be frustrating if you need to talk to someone quickly. You can’t just call and have someone pick up. I’ve learned better ways to contact but responses can be delayed.

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    Customer ServiceStaff

    Reviewed June 21, 2020

    From the ease of getting started to the customer service, using the aligners themselves, all the way through has been amazing. I cannot say enough good things. I will be ordering them next for my 13 year old son once his last baby tooth comes out!

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    PricePunctuality & SpeedStaffBilling

    Reviewed June 20, 2020

    I decided to use Byte after spending hours researching different alternatives. I ultimately chose Byte for the cost and convenience and especially since they have HyperByte to speed the process along. As I got started with the process, I'm glad I made the decision to move forward with Byte. Almost immediately, my byte advisor reached out to me and was super friendly and prompt with answering any and all questions I had. Likewise, he checked in with me periodically to make sure everything was going along smoothly. Doing the impressions was a little tough since the tray is quite big BUT it helps a ton to practice a little before placing the putty in the tray and getting a feel for holding it there for a few minutes. Looking back it wasn't bad at all!

    After sending in the impressions, the Byte team was very responsive and quick to make my treatment plan. Even when I had an issue with my payment method, the care team was very prompt in helping me and getting everything sorted out. I'm excited to continue the process with Byte and would definitely and have recommended friends to use Byte!

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    Customer Service

    Reviewed June 20, 2020

    At 12 years old and starting middle school, my daughter was bothered by a gap In her front teeth and some slight bite issues. After just a couple of weeks using Byte, we saw huge differences and now at 12 weeks, her smile is beautiful! And, more importantly, she’s so happy and has more self confidence. The process was so easy and the customer service top notch. Thanks, Byte!

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    Punctuality & Speed

    Reviewed June 20, 2020

    I haven’t received my aligners yet but the process has been really fast. I had to redo the molds of my teeth which was and probably will be the worst part of all of this. I’m really excited and have had nothing but good experiences so far in the process.

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    Punctuality & Speed

    Reviewed June 20, 2020

    I wanted to wait at least a week to see how swapping to new aligners felt. It’s a great transition and the soreness, of the new set, only really lasts a day or two. Once you adjust, you hardly notice the slight tension. I’m incredibly happy and will definitely be recommending.

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    Reviewed June 20, 2020

    I've been using my Byte aligners for a month now and couldn't be happier! I wore braces when I was younger and found them to be very uncomfortable, especially after tightening. To my surprise I haven't experienced any discomfort with Byte aligners and you can't even tell I have them on! I'm thrilled with the improvement I've seen already. I'm so happy I decided to invest in Byte Aligners!!!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 20, 2020

    This experience was so easy! Change out your aligners every week and ta-da! Within 4 months my smile was exactly what the Byte team planned for me. No visits. Customer service was excellent! Response time was quick and they were so friendly! Love my byte smile. :)

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    Customer ServiceStaff

    Reviewed June 20, 2020

    I am on week 2 of my aligners. So far, I am having a great experience. The customer service is excellent. They have been in contact with me every step of the way. The aligners snap right in and fit like a glove. I am excited to keep going and see my end results!

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    Customer ServicePunctuality & Speed

    Reviewed June 19, 2020

    I needed a moderate adjustment and after doing my homework I chose Byte. Their Hyperbyte and lifetime warranty just added to the awesome customer service! I was quite happy they give you two chances to get your impressions right. Shipping was super fast.

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    Customer ServicePunctuality & Speed

    Reviewed June 19, 2020

    I heard about Byte on social media and was skeptical about it but finally decided to give it a try and I absolutely love how quick and easy was the whole process and super excited to see results. Cannot wait for my new smile :)! Customer service is on point. They’re always there to answer any questions! I love byte!!!!

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    Customer ServiceStaff

    Reviewed June 19, 2020

    I just wanted to say from the very beginning of starting my new Byte journey I have found every person I have had communication with at Byte has been so kind and helpful. I'd like to especially thank Joe ** for answering ALL of my questions so thoroughly and helping me decide which financial option would work best for me!

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    PricePunctuality & SpeedRates

    Reviewed June 19, 2020

    I originally intended to go with Smile Direct but after a consultation with them they were not going to be able to move all of my teeth the way I wanted. (They were going to leave my most crooked tooth in place.) After that I had no hope that at home aligners were for me. I came across Byte some months later and decided to go ahead and try to do an impression kit to see if they could move my teeth the way I wanted and what do you know, they could so I purchased the aligners and they got here relatively fast.

    Towards the end of my treatment my crooked tooth still hadn't moved as much as I would have liked and I reached out to customer support and they got me a second treatment going asap. I had to redo the impression kit and everything but from the moment I reached out they were on it, they even noticed a slight flaw with my upper arch as well and got me a second round of aligners for no additional cost whatsoever! Needless to say I am extremely satisfied with my experience and would highly recommend byte to anyone interested in at home aligners.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 19, 2020

    I just started. So far my experience has been pretty smooth. Everybody on the Byte team has been helpful and Quick to respond. The aligners are easy to manage and the packing is sleek and cool. I cannot wait to see the changes made to my smile!

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    Byte Company Information

    Company Name:
    Byte
    Address:
    3435 Ocean Park Blvd., #107-252
    City:
    Santa Monica
    State/Province:
    CA
    Postal Code:
    90405
    Website:
    www.byteme.com