
Byte Reviews
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About Byte
Byte makes clear plastic aligners to help customers straighten their teeth with no office visits. Certified dentists and orthodontists design treatment plans and monitor progress remotely. Byte offers financing options with 100% approval. You can order an impression kit risk-free; if you aren’t a good candidate, Byte refunds the price.
- Short treatment plans
- 100% approval for financing
- Lifetime guarantee
- Not everyone is a candidate
Byte Reviews
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Reviewed July 21, 2020
I am currently on my 14th week in Byte aligners. So far the experience has been superb. The customer service is quick to answer any questions and the weekly trays have fit perfectly. If you are thinking about getting Invisalign, call Byte. They are fantastic and offer the same service at a great rate which is done in the comfort of your own home!
Reviewed July 20, 2020
My experience with Byte was great from the moment I ordered my impressions - there was a mixup with my address. My kit was shipped somewhere else (my fault). The rep quickly resent me a new kit. The impressions are easy to do and they receive them quickly/. Can’t wait to start my Byte Journey.
Reviewed July 20, 2020
The past few months I've been using Byte to correct minor crowding of my upper teeth and somewhat significant crowding of my lower front teeth with excellent results thus far. The Byte process is easy and relatively painless and I'm absolutely looking forward to the end result of my treatment in a few weeks as well as what I hope will be a long lasting and more improved smile.
Reviewed July 20, 2020
Customer support was always friendly and though they were busy at times, they always contacted back quickly. My experience with my aligners was smooth, easy and high quality, never had a problem with them breaking. Would totally recommend to a buddy.
Reviewed July 20, 2020
When I found Byte I was skeptical, but compared to other companies they offered me exactly what I was looking for. They are easy to keep up with and nobody notices them. Using the HyperByte when I feel discomfort is amazing. I would recommend Byte Me to anyone.
Reviewed July 20, 2020
My experience with Byte was AMAZING. They were super responsive and helped me in every way possible. Any questions I had I was just one text away from a rep who could help me. I have a slight underbite and when I was a teenager I was told I’d Either have to get surgery, or wait until my jaw fully grows in to see if aligners were a good fit. I had questions about that, along with cavities, and other dental questions and they were so quick to respond. Byte is one of the cheapest on the market but also the most efficient. I strongly recommend this company!!
Reviewed July 20, 2020
Anyone who is interested in fixing up their smile, I highly recommend going with Byte! Excellent customer service and they truly are the best. Their process was very simple and effective. The Hyperbyte really allowed me to shorten my treatment time and it was effortless.
Reviewed July 20, 2020
The customer service and Support from the Byte team is awesome! They made sure to call back if they missed a call from me and to answer all my questions about the byte process. They are very friendly as well, I don’t Feel like I’m talking to robots.
Reviewed July 20, 2020
Since receiving my first call/email/aligners as well as having to report some concerns, your customer service reps are stellar. Each has been not only friendly but thorough and accommodating to ensure my experience is connected and progressing.
Reviewed July 20, 2020
Lara was very helpful! She responded to all of my questions and concerns in a timely manner. I would recommend providing the opportunity to use multiple credit cards on your website when purchasing the aligners. I can't wait to get started!
Reviewed July 20, 2020
I've always been very insecure about my teeth growing up. But, I never got braces. This year, I decided that I am going to get them fixed to gain back my confidence. After 11 weeks of using Byte, my top teeth has shifted and it looks good. My bottom teeth treatment still has a long way to go, but I can see the improvement!
Reviewed July 20, 2020
So far everything has been great. Excited to start treatment! The communication with the Byte team has been very thorough. Everyone I I’ve dealt with so far has been excellent. Kim ** and Veronica ** both were great and incredibly helpful.
Reviewed July 20, 2020
The service is amazing with Byte! You’ll absolutely love it! If you haven’t already, start your impressions now. They will email, call, and text you with responses and they are super nice. I’ve always been happy with my Byte Representative! No problems here!
Reviewed July 19, 2020
I love the fact that every step of the way to getting my invisalign treatment there has been a customer experience member that has reached out to guide me through best practices and answer all my questions. I look forward to moving forwards and would recommend Byte to anyone looking to work on their smiles.
Reviewed July 19, 2020
My experience with Byte customer service has been great! Very quick to respond. She was and courteous. Being able to interact via text while I am working is a plus as well! I have already recommended byte to friends and family based on my experience so far!
Reviewed July 18, 2020
Great customer service, from the start to the end answered all my questions and was very patient and polite. No worries. It was pretty self-explanatory to do self pics and the molds as well. I would recommend to a friend. Can't wait for my treatment and start my process.
Reviewed July 18, 2020
From taking impressions at home to switching aligners each week, the Byte team provides support and the most accurate and thorough directions. I had zero questions because all of the information is provided in easy-to-follow instructions and videos. Approaching week 5 and I can feel and see positive change already!
Reviewed July 18, 2020
I've been using Byte for about 3 days now and love it already. Their customer service throughout the ordering process has been amazing. I'm only on day 3 of treatment and am already seeing slight results. Would certainly recommend to a friend or family member!
Reviewed July 18, 2020
My experience with Byte has been perfect! They have be open and responsive every step of the way. The is so easy! I did plenty of research and decided on Byte based on reviews and price. I also love their Hyperbyte tool. I haven’t had any pain or other issues and look forward to my upcoming beautiful smile! I HAVE recommended Byte to family members.
Reviewed July 18, 2020
Byte has an exceptional team that from the start they explain everything in detail and assist you with getting things done correctly. The team is professional and very friendly, they are there and help you every step of the way. Thank you again.
Reviewed July 18, 2020
I've had my aligners for 3 weeks now and the whole process has been smooth with no issues. From getting the impression kit, sending back, and ordering my aligners, everything has been easy peasy! Looking forward to my new smile!
Reviewed July 18, 2020
So my experience with Byte has been great. I haven't started my treatment yet but so far it has been great. Fast response time and extremely helpful. I'm super excited to start my journey to a beautiful smile. I can't wait. Thank you.
Reviewed July 17, 2020
The Byte aligners were so much easier to deal than braces. My teeth are now perfect! Cleaning the aligners was no hassle. I was relieved that I only had to wear them for a short time. I recommend Byte to anyone!
Reviewed July 17, 2020
I am so impressed with Byte's customer service. I like that they reached out to me via email and text messages, it made things really convenient. They were always available and responded really quickly. Thanks guys for making this an easy process and answering my questions.
Reviewed July 17, 2020
The entire process at Byte has been incredibly easy from taking pictures of my teeth to actually creating the mold myself and sending it in. I had braces as a kid and hated the experience of going to an orthodontist. Byte makes it easy and WAY less painful. They follow up at every turn of the way and also handhold you a bit if needed. They even give you easy financing options. Five star service for sure.
Reviewed July 17, 2020
The customer service was really good. They always checked up on me if I got my things delivered and they would reply to emails pretty fast if I had any questions or concerns. I think that choosing Byte was a very great decision.
Reviewed July 17, 2020
This was the best company for customer satisfaction. They send friendly emails and text to ensure that all questions are answered and expectations are met. Everything went so smoothly. I can’t wait to start my using my product. This company offers specials for different products and I find that to be useful in order to ensure quality assurance of what they stand by.
Reviewed July 17, 2020
My Byte advisor was fantastic, easily accessible via text, email, or phone which was super convenient. She answered my questions very timely, was super friendly, and it felt like a natural conversation, not like she was reading a script or I was just another caller. The ease of the process was fantastic! I have nothing but great things to say all around!
Reviewed July 17, 2020
What a great team of pleasant people!! They really go the extra mile to check in and make sure everything is going smoothly. I am looking forward to continuing interactions as my process unfolds and my smile gets better and better! Thanks, Byte!
Reviewed July 17, 2020
I researched several companies and chose Byte because they had the best overall feedback regarding customer care. Kimberly ** has been beyond helpful through this. I am currently waiting to begin treatment, once my aligners arrive. You can feel confident, you're in good hands with byte.
Reviewed July 17, 2020
I just received my aligners in only a month after I have my treatment plan. I'm so happy with my aligners, I cant Wait to see the results. Thank you so much. My aligners fit perfectly, is a little painful but is because it's morning. The customer service is also great ♡.
Reviewed July 17, 2020
I have recommended Byte to everyone I know. It’s been a wonderful experience, painless and I look forward to changing my aligners each week!! I love the brightbyte foam cleaner when using my aligners. It really has made a difference and whiten my teeth!
Reviewed July 17, 2020
Was a really quick and easy process to get into the program and I’m not waiting on my aligners and I’m so excited! Definitely cheaper than going to an orthodontist and easier than braces! If you have had braces before or have minimal things needing fixing I would highly recommend Byte to you!
Reviewed July 16, 2020
My Byte experience was amazing. The customer service was very helpful throughout the whole process. They responded to all my questions in a timely fashion and overall made my experience less daunting. I would recommend byte to everyone who is looking to get a new smile. Their customer service is truly remarkable.
Reviewed July 16, 2020
My experience has been amazing, there have been a few issues but all have been resolved and the customer service has been simply wonderful! My adviser Jordyn is amazing and has gone out of her way to help me, thanks!
Reviewed July 16, 2020
I just Started week 10 and have 7/8 more weeks to go. I’m excited to see the change. I’m still skeptical but everything has gone well and the customer service is really amazing! They check on you frequently through email. Pictures are week 1 and end of week 9.
Reviewed July 16, 2020
My experience with Byte has been amazing. Their product is easy to use and 100% worth its value. Their communication and customer service is top-notch, and I could not have asked for a better process. I recommend them to everyone seeking a more beautiful smile.
Reviewed July 16, 2020
Customer service was great in answering all my questions. The step by step instructions are clear and easy to read. I would highly refer Byte to any of my friends and family. Byte always stayed in contact with me via email or phone.
Reviewed July 16, 2020
My experience is great and very worth every cent. The Hyperbyte works and speeds up the process to help you gain the perfect smile. I was a bit skeptical at first but when I first start using Byte. It works very well. Very satisfied customer.
Reviewed July 16, 2020
I had a great experience setting up my Byte. Jessica was sweet, and knowledgeable. She was helpful and anytime I needed help she was easy to contact! I had no trouble setting up my payment plan and the process took no time at all.
Reviewed July 16, 2020
My overall experience ordering Byte was great. The team was timely, and followed up without being pushy. When I had questions, it was as easy as texting my assigned rep, and she answered all of my questions and called when necessary to further explain. They also send weekly tips to help guide you through the process. I’m on week 5/15, but so far so good. Highly recommended!
Reviewed July 16, 2020
So far everything has been great! The customer service reps are extremely friendly and quick to respond. I have not waited more than 1 day for a response. I'm only on day 3 of my aligners but everything has run smoothly and I have everything needed to continue my treatment, no problems.
Reviewed July 16, 2020
Updated on 11/10/2020: I have had some of the best service from Byte. The team is exceptional and highly focused on taking great care of your concerns and needs. My teeth are aligning well and I am looking forward to the final completion so that I may enjoy my smile daily. Thanks Byte Team.
Original Review: Since looking into Byte in order to help improve on my award winning smile so that I would have a new confidence, I have also had a great experience with the staff and the process. The communication with the staff has been exceptional. They are so friendly and kept me up to date. I am elated and very much looking forward to seeing the process beginning to end. The image attached is the starting photo. I will post the end result at the end with update.
Reviewed July 15, 2020
My experience with Byte has been generally good. The only thing I could take issue with is that I opted in for the night time only aligners and most of the support material was clearly made before this was an option. It's not a huge thing, recognizing that the instructions do not necessarily apply in all things and having to run the hyperbyte twice to get to 10 minutes' use time but it does feel like I'm a bit of an afterthought. I am about halfway through my aligners and I can already see my teeth moving and can imagine what they look like straightened out. All things considered, not a bad experience.
Reviewed July 15, 2020
When I reached out to Byte someone immediately for with me and explained the process. Kit arrived in two days and they tracked my whole process. Any time I needed help not only were they texting me, but emailing and calling me through the whole process. I’m waiting on my aligners now. Give them a try. I will definitely recommend Byte to my friends and anyone else I come talk to. I will keep you updated!
Reviewed July 15, 2020
I really like Byte’s customer service! They are quick responders and very reliable, and they will answer any questions you have within a short period of time over text message. The impressions kit was very easy to use and instructions were very clear.
Reviewed July 15, 2020
Byte was a great experience and I love the way my teeth look. I documented my journey on my YouTube page (Ben and Cin) and it’s gotten a decent amount of views and people who seemed interested in trying Byte for themselves. I had a few friends and family sign up for Byte after my experience as well.
Reviewed July 15, 2020
I bought these aligners for my son and I can't believe the difference in his teeth. They worked amazing! The customer service was also awesome. Very easily accessible and always so helpful...I would definitely recommend Byte to anyone! They did wonders for my son's smile and his confidence. And the treatment time was so quick! I'm so happy and so is he! This is one of the best purchases I have ever made!
Reviewed July 15, 2020
I was always insecure about my teeth; I hated all the gaps I had. I already had straight teeth but had gaps in between almost every teeth. Invisalign was an option at first but it was way too expensive for me. I found Byte after doing some research. I read that it literally won't cost me as much as Invisalign AND it was going to only take a few months. That really got me thinking about doing Byte.
To start, I honestly enjoyed the whole process. The impression kit was easy and simple to use. The only thing I dreaded was the waiting process but it was because I was too impatient to get started! It took about 2.5-3 weeks for me to receive all my aligners. When I received all the aligners, I was super excited! The first week hurt A LOT and I honestly felt like giving up because I couldn't eat anything but soup. It was also painful to take the aligners in and out. But if you can get past the first week, the remaining aligners barely hurts. I know I saw some people say they get minor pains for the first 3-4 days but I honestly had minor pains for only 1 day. Time does fly by fast.
They also have great payment options. I'm currently on week 11. I have 2 more weeks left of my top aligners and 9 more weeks left for my bottom aligners then I am officially done! I already love my smile so much; can't wait to see the final results! Byte really do take care of their clients and makes sure that they will love the smile they are going to get! 10/10 highly recommend!
Reviewed July 15, 2020
The process from obtaining my molds to ordering my trays was quick and easy! Larissa at Byte has kept in constant contact with me to help answer any questions I had and make ordering simple. I just placed my order and can’t wait to get started :).
Reviewed July 15, 2020
Updated on 09/02/2020: So just started my 2nd set of aligners and it's going great! So very pleased with the original process getting set up. The cost is unbelievable compared to other options. Totally recommend Byte!!! Can't wait to see my progress! You find such an easy process and top notch support & customer service!
Original Review: The process is so easy with their great customer service! I had someone helping me through the entire process. Now I have my aligners and can't wait to start seeing the progress! I definitely recommend Byte!!! Superb company! Communication is something they make convenient, phone calls, text or email. You chose and they will comply! It's amazing how they go out of their way to make it all easy peasy!! My first evening with my night aligner on and other than than the mild discomfort that I expected, doing great so far!
Reviewed July 15, 2020
I just started my 4th week. So far so good. My teeth are whitening and I'm noticing a small change already. I'm excited to keep going and seeing more results. It's a dream coming true of having straight teeth. I have always been self conscious of them since I was in grade school. I've been shy all due to with everyone seeing my front teeth crooked.
Reviewed July 15, 2020
I took the chance after I saw an ad for Byte on facebook when they were having a major discount deal for the Aligners. So far the service has been great. There’s been someone reaching out to me at all times to see how everything is going. The products are shipped so quickly and I can’t wait to finally get and be able to start using my Aligners and getting my smile the way I’ve always wanted it to look.
Reviewed July 14, 2020
I love how fast the aligners got the job done and how easy it was to set up the payment plan. It was very easy to get in contact with customer service and they reached out to make sure everything was going well with my treatment.
Reviewed July 14, 2020
Byte is the most affordable way to fix your teeth even if you don’t have insurance! They have plenty of payment plans to consider and you can fix your teeth fairly quick! I had braces years ago and that’s not an option for me anymore but Byte was the perfect solution!
Reviewed July 14, 2020
My uncle is a dentist and I am obsessed with teeth. My friends and family would tell you. About 3 yrs ago, I thought they moved, but I think shifted a little, but it was more selfies, that I started to notice , I'm not happy with my teeth. I got a retainer, but I still want them perfect. More because it changed my face shape for the better. I cannot wear a metal retainer. It's a nightmare. I knew going to an orthodontist, again, I'd be in metal retainers, that would have to be worn, at night, forever, if the orthodontist was good, they would tell you that. I did not want to use the other company, as reviews on their customer service, were terrible. Byte's customer service, the best, answered every question. I had a lot. I cant wait to receive my aligners.
Reviewed July 14, 2020
Very individualized support team, as expected of a custom aligner company with the newest technology. Only good things to say so far, as I am currently awaiting the completion and shipment of my aligners. Byte also offers multiple whitening products, and so far I have been able to test the SNOW kit for a couple days.
Reviewed July 14, 2020
Byte is an amazing site as well as an amazing experience, the customer service was amazing and everyone was so polite. Not to mention the results that I am beginning to see, I couldn’t be happier with my choice in byte.
Reviewed July 14, 2020
When getting Byte, I knew I wanted my bottom teeth to align and get tighter, but byte has exceeded my expectations and more. Every day I see an improvement, every week I'm feeling fresh when replacing my aligners. My friends and family notice a difference and say I look good and different, I just smile and say thanks. Byte deserves all the stars in the world!!
Reviewed July 14, 2020
The professionalism and patience that Byte representatives have is unlike anyone I’ve worked with. Everyone I have spoken to has been very pleasant and quick with their responses. They have been knowledgeable and personable at the same time. I really have nothing negative to say.
Reviewed July 14, 2020
I had braces for 7 years and it really ruined my enamel. I wish I had known about Byte a lot earlier so I wouldn’t have as many dental complications as I do now after having metal in my mouth for so long. I would highly recommend this to anyone looking to get their teeth straightened at an amazing price at that!
Reviewed July 14, 2020
The service is great- everyone on the Byte team is great with communication and assuring they will work with your needs on your teeth and will answer any questions asked! I love how specific they are, sending a 3D model of your teeth and make it as visual as possible as if you're sitting in your Ortho's office. Appreciate the Byte Team so much!
Reviewed July 14, 2020
Dr. **, one of Byte's orthodontists, has been great in initially re-designing my treatment plan. Super helpful and knowledgeable! He has been so responsive to my questions. Can't believe I am 15 weeks in already! Working with Dr. ** and the Byte Patient Care Team on the remaining portion of my treatment. It's been great so far!
Reviewed July 14, 2020
Ordering aligners through Byte has been so easy and I am getting messages from Byte team members reaching out to make sure everything is going smoothly and to see if I have any questions. I am really impressed with how available they are and I’m so glad I chose this company!
Reviewed July 14, 2020
I’m waiting for my aligners to be prepared and mailed, but so far Byte’s customer service is impeccable! They’ve contacted me every step of the way and they answer all of my questions. The impression process was super easy and the 3D treatment plan they sent me to review looks amazing. I love it!
Reviewed July 14, 2020
So far Byte has been amazing! I was so nervous I wouldn’t qualify and in the past teeth experiences have been unpleasant. Dealing with byte has been a dream. So easy! Customer service has reached out on several occasions to check on my progress. And I can’t wait for the results!
Reviewed July 14, 2020
Super quick and easy! Lots of information on the site and customer service was above and beyond. Liked that my Byte advisor also sent texts to keep me updated on the process. Signed up for byte, pay over the phone, and was done in a few minutes.
Reviewed July 14, 2020
Everybody has helped me so much! Everyone on the team are very involved with their patient! I can’t wait until I receive my aligners because I know they are going to help me through every step to achieve the smile I want. Very happy I chose Byte!
Reviewed July 13, 2020
I haven't received my aligners yet, but so far I have had a really good experience with customer support. The impression kit arrived really fast. The instructions were easy to follow and the material came really well packed. The team created my treatment plan in about 2 days after receiving my impressions.
Reviewed July 13, 2020
I’m just finishing up week 2 of my treatment and I’m so excited to start seeing some big changes in my smile! I love how Byte sends you everything you need all at once so you don’t have to wait around for package after package. The customer service has been amazing since day one. Very prompt responses for every question and the whole process moves pretty fast and they check in on you throughout your treatment. The first two days of my treatment, my teeth were soooo sore I was worried how long the pain would last. The soreness almost completely went away within those first two days and it’s been smooth sailing ever since! So far, highly recommend.
Reviewed July 13, 2020
The Byte experience has been great. Super easy to follow instruction and the process to make impressions is super easy. You feel like your own personal dentist! Easy to do and looking forward to the results!! I would definitely tell my friends about this experience. In today's way of being cautious and social distancing this fits all! If my kids need any work done we will be doing this for sure!!!
Reviewed July 13, 2020
Haven’t actually used the product yet, but I have to say their customer service is impeccable. So personal and understanding, it was not a hard decision to move forward with Byte once I was convinced it was the right direction for me!
Reviewed July 13, 2020
I love Byte! I haven’t even began my actual treatment and I am already in love with The company. Their customer service is extremely helpful and an easy to navigate website blows everyone else out of the water! I would recommend Byte to anyone who does not want to go through an orthodontist and go through the hassle of making appointments on time.
Reviewed July 13, 2020
I am very satisfied with Byte’s customer service. Every step of the way they have been there to help with all of my questions. They are very friendly too. My aligners came in today and I’m so excited to get started!! Took 4 weeks to come in. :)
Reviewed July 13, 2020
The process was very easy and quick. The staff was as well! They were able to work with me during the pandemic and get my order in right away. So excited to start this journey. Thank you Byte for being there when I needed you most.
Reviewed July 13, 2020
I haven’t gotten the aligners yet, however the process so far has been good. The process to order was easy but I am reluctant on them working. When I asked for advice all they had said was order the first kits to see what they can do. Then I was sent the weeks it will take and what they will look like but nothing else.
Reviewed July 13, 2020
When I first started with Byte I was skeptical that it would work for me. I saw a lot of reviews of people who had braces in the past and used bite to realign their teeth. I have never had braces and feel like my case was pretty extreme. I am on week 9 and am happy to say I have see drastic changes to my smile. It makes me excited for every event coming up and I cannot explain how happy I am with the company. I have not had one issue through this process. All correspondence has been quick and professional.
Reviewed July 13, 2020
I did a thorough review of several companies and chose Byte for its top rating and I wasn’t disappointed. Flawless process and so great to not have to use a dentist and physical visits. All by mail. The process was fast and simple. A bit delayed during Covid shutdown, but once things got going- tada! Weekly improvement of my smile. So worth it. I’m glad I made the decision to straighten my teeth.
Reviewed July 12, 2020
I would absolutely recommend Byte to anyone looking for an affordable way to improve their smile. I’ve had So much contact from the byte team and I haven’t even received my aligners yet! I can’t wait to see my results!
Reviewed July 12, 2020
My aligners came 2 weeks earlier than expected, and they have been great so far! And I love the emails that help me with the “how to” part of them. I am pleased with the accessories that came with them and how easy they are to use.
Reviewed July 12, 2020
I love Byte! From day one The process has been so quick and straightforward, I have already recommended to a really close friend. Customer Service is great, always keeping in touch to follow up and offer assistance. After the suggested duration of the treatment I felt like we could work a little bit more on one teeth that wasn't quite right yet and we are currently working on it. I really enjoy the progress so far. I definitely show a better, happier smile.
Reviewed July 12, 2020
Byte's treatment plan is so simple and easy to follow and effective in such a short amount of time in comparison to other online aligner providers. The HyperByte tool is easy to use and I use it at night before going to bed. The BrightByte is excellent and helps to keep my aligners clean each day. Overall, I have been extremely pleased with my experience and results and with a low cost!
Reviewed July 12, 2020
The impression kit process was fast and easy, the price is affordable, and my Byte Advisor was incredibly nice and eager to help. I opted for the night-time treatment option so I will not have to worry about mealtime hassles or wearing it at work. How cool is that? So excited for my byte aligners to come!!
Reviewed July 12, 2020
I am new to Byte and my experience has been extremely easy. My advisor Catie was really helpful and very easy to contact to get started and the company itself has been super informative step by step. I love how detailed the process has been and the quality has exceeded my expectations. I've already recommended it to my sister and she too has already ordered because of my excitement. I'm happy I chose Byte!
Reviewed July 12, 2020
Just started using my first set of Byte aligners and so far I'm thrilled! I've had braces before but wasn't happy with the results and the brackets were SO annoying! These aligners are invisible to the naked eye, easy to remove and put back in... and best of all!!.. I already feel my teeth shifting!!! I cannot wait for the final results! The HyperByte technology is also really neat and definitely helps set the trays in. Byte's customer service is top-notch and super friendly! I am obsessed with this company and have already told countless people about them!! Goodbye old ages of braces... HELLO NEW AGE OF BYTE!!!! :-) :-) :-)
Reviewed July 11, 2020
I have gaps between my teeth that I always wanted corrected. I did not want the metal braces. I feel I am too old to have those and thanks to Bytes I can see my gaps closing up with the look of braces.
Reviewed July 11, 2020
My Byte experience so far has been exceptional! Every step of the way I had an advisor there ready to help and answer questions. The whole process thus far has been very quick and painless unlike other dental options! I love that my treatment plan is less than a year and I won’t have to wait so long to have the smile I’ve always wanted.
Reviewed July 11, 2020
Health Hazard! And, I don’t have my re-printed aligners, still, yet!! I want my money back! Never pay them in full!! I received my initial Byte aligner treatment plan on April 9th, 2020, and I was thrilled. Everything was going great, until June 3rd, 2020 (not even 2 months into my 4 month treatment plan). Then it happened!!! My week 7, “UPPER” aligner wouldn’t fit. I contacted Byte. I sent photos so they could see that my week 7 UPPER aligner didn’t fit.
They seen it didn’t fit, so they told me they’d make me new ones. So, they sent me a mold kit, so I could do a re-mold of my teeth, so they could make new aligners to fit properly for where my teeth had gotten to after wearing my aligners for 6 weeks. They told me to stay in my week 6 aligners until I received my new aligners.
I clarified with them because they had me do molds of both my upper and my lower teeth. I asked, “are you making new molds for both my upper and lower teeth?" They said, yes! I told them that I didn’t t understand why, because I only needed my Upper, but they said, "No, we're sending both.” This meant, I had to stay in my 6 week aligners (to hold my teeth in place until I got my new ones), with both my upper and lower, now!! I’m at their mercy, so I did what they told me.
Only, 4 weeks latter, yep, one whole month later, it hadn’t happened yet! Mind you, a month in the same aligners is a health hazard to your teeth! No matter how good you clean your aligners, bacteria and germs remain. Only, the catch is, if I don’t keep my week 6 aligners on, my teeth are in danger of shifting back to how they were, then the new aligners that they are making me won’t fit when I get them (hence, the reason you have to wear a retainer every night after your treatment is finished - forever).
Throughout all of this, I am emailing them back and forth. I’m nice about things, and they are, too. Only, EVERY email back from them, there’s some sort of mistake that is corresponded back to me indicating that they aren’t getting things right. I’d point out the discrepancies, and they would always apologize and correct it, but it still worried me, nonetheless.
Sure enough! They “lost my first re-make.” They slobber sorries all over the place, they say they are re-making more for me, and they promise my new ones are being “rushed” to me. Then it finally happens!! OVER a month has passed, and I get a package from them. I open it and there’s a box with my new set of aligners!! Yeah! I can get back to getting my teeth straightened, right(?) even though I’m over a month behind.
Yes, I had to wear week 6 aligners for over a month!! I’m not sure if you understand! You have to wear them 22 hours per day! You can’t eat and drink like normal. It is NOT fun at all. And, I got an extra month added to my aligner sentence. Oh, well, at least I can re-begin again, right? Nope!!! They only sent me bottom aligners!! I already had bottom aligners that fit perfectly! It was my UPPER ones that didn’t fit correctly. I’d even sent SEVERAL emails alerting them to this because the emails I was getting from them were indicating that they were NOT on point. And, they were NOT on point, at all!!
Now, I still don’t have aligners for my UPPER teeth. My UPPER aligners that they gave me originally don’t fit! My UPPER teeth are why I got aligners in the first place. They offered $100.00 for my troubles (yes, I have all of this insanity in the many emails back and forth to them)! No one should have to go through all of this for ANYTHING that they have paid for 100% (yes, I paid for the full treatment plan upfront). My bad!!
No, I don’t want $100.00 for my troubles! I want my money back! All, $1,924.95 of it! I paid for my treatment plan, in full, upfront, and I didn’t even get half of what you promised/agreed to give me! I want my money back! I have joined link so I can get a message to the founder, Scott Cohen, about this. I’m still emailing Byte customer care about this (I can’t get get ahold of them via their phone), and I’m willing to go to where they are and talk to them face to face if I have to. This is WRONG!! I want my money back!
Reviewed July 11, 2020
There are two things that I want to highlight about my experience. First, the time to receive and hear back about your molds from the impression kit is absolutely quick. The ability to go through the procedure of getting your teeth fixed is genuinely right at your hands with a company that intentionally wants to improve your smile and build your confidence. The second was the staff. The staff was extremely attentive especially my representative Nadia who was extremely helpful and kind. She was also knowledgable in the financing aspect of the aligners which made me feel absolutely comfortable in investing my money into Byte.
Reviewed July 11, 2020
The process was super easy and you have a person designated to help you through every part of it. Super happy I did this and the only thing I wish was different is that I did it years ago! With financing options for everybody there's no reason to not do it. Even if you think your teeth aren’t that bad, why not make them perfect with Byte. Beyond grateful for them.
Reviewed July 11, 2020
I’m very happy that I choose Byte, it’s a very easy process and you will get a Byte team that you can contact if you have any questions. The impression kit is straightforward and easy. I highly recommend BYTE!!! 5 STARS ⭐️ ⭐️⭐️⭐️⭐️
Reviewed July 11, 2020
From the beginning I have received weekly communication and thorough instructions of the Byte process! I’m in week one of my aligners and feel supported and happy with my proposed results (which was super cool by the way!). I recommend Byte to anyone interested in working on their smile!
Reviewed July 11, 2020
I love how much they keep in touch on almost a daily basis! I enjoy that they reach out in multiple ways, text, calls, or email. So it makes it easier to get any questions answered promptly. Everyone is so polite and easy to talk to.
Reviewed July 10, 2020
Each staff member who reached out to help with the process is so kind & helpful. The conversations are in real-time which allows more of an understanding. Despite the amount of questions one may have, they put their care in answering each of them.
Reviewed July 10, 2020
My experience so far with Byte has been nothing but exceptional. Every step of the way I've been assisted by a great team and their advisors are super attentive. When I ordered my impression kit it arrived quickly, and an advisor personally messaged me to make sure I received it and was ok with making the molds. The instructions are very clearly detailed and guide you step-by-step. They're always communicating and keeping me up to date with my treatment plan. I was also very please with the price and the various different payment methods they offer. I can't wait for my aligners to arrive. I recommended Byte to my sister (she already made her impressions) and will be recommending Byte to the rest of my family and friends.
Reviewed July 10, 2020
I was very skeptical going into the Byte treatment process, but all my fears were eased and my expectations exceeded by the help of my byte associate Kimberly **. She helped me through the whole process and made sure that my treatment plan was exactly to my liking. I can’t thank her enough for her help and excellent customer service! I’m very excited for my aligners to arrive in the mail. :)
Reviewed July 10, 2020
My experience from the impression kit, to the treatment preview, to the arrival of the aligners has been nothing but phenomenal. I am constantly being updated by customer service through emails, and was even receiving help through text messages when it was time to purchase my aligners with Care Credit. I am thoroughly impressed with Byte.
Reviewed July 10, 2020
This was one of the simply best decisions I have made. I’m not even all the way to the end yet (I’m halfway) and I can already see a difference and it is boost my self confidence! I could not be more happy. They have been excellent to work with and help with any questions and concerns I’ve had!
Reviewed July 10, 2020
Love the customer service. So fast and efficient. The results are amazing too! I got my retainers February. Needed more adjustments done at the end of my 12 weeks. They sent me another kit, no questions asked! Now 7 weeks later my top teeth are looking great. Can’t wait for my lower teeth’s results!
Reviewed July 10, 2020
I really have enjoyed working with Byte on aligners. I previously worn braces years ago and needed something else to help me align my teeth to get them back to the shape they were in. Byte has been helping with that!
Reviewed July 10, 2020
I’m so amazed by how easy this was to get started! No annoying dentist office visits or embarrassing drooling moments when you’re there!??? Just you & your Byte kit! All my questions were answered right away & they didn’t push me into anything I didn’t want. They were so patient & responsive!! Thanks Byte!!
Reviewed July 10, 2020
My Byte experience has been great so far! My advisor was on top of everything and super helpful. Even the finance guy was super responsive and helped me pick the best option. I was a little bummed they didn’t accept my Dental insurance but regardless still a wonderful experience!
Reviewed July 10, 2020
Updated on 10/29/2020: Byte from the beginning was simple and easy. The impression kit was not hard at all and I had received my initial aligners sooner than expected, which was great. I had two teeth that were not tracking properly so I began wearing my trays for 10 days rather than 7. By tray 5, we decided to go for refinement aligners. I have been wearing my tray 5 aligners for over a month now waiting for my refinement aligners. It has been really hard to stay motivated when you haven't seen progress for a month since you can't move forward, but I know it's for the best. Byte has been very supported this whole time. I just wish there was a way to speed up the refinements to get my progress back on track. Thank you Byte!
Original Review: I would absolutely suggest Byte to someone. They have been so helpful from the very beginning. The impression kit was so nice looking and easy to follow. Once my impressions were received, my advisor was there to help me every step of the way.
Reviewed July 10, 2020
Byte has been amazing so far. I just started my second week of trays and from the very beginning of the process, customer service has been unmatched. There is not one question that isn’t answered very quickly. I can call and get anybody on the phone at any time.
Reviewed July 10, 2020
I'm very glad I chose Byte to work with to achieve my new smile. Their customer support is awesome! Kyle was assigned to me and he was great. Very friendly, helpful, and always there! I am very excited to see the outcome of this whole process.
Reviewed July 10, 2020
First week amazing work, can’t wait for the results. My smile will last forever, and you can’t put a price to that! Byte is the best way to get a perfect smile! To get my smile perfect it will take less than 3 months which is amazing!
Reviewed July 10, 2020
After having a poor experience with Smile Direct Club I was hesitant to try this again. So far I have nothing but great things to say about Byte. The impression kit was so easy a five year old could do it. The advisor that contacted me immediately has been pleasant and helpful! Excited for this short journey to begin!
Reviewed July 9, 2020
My treatment has gone smoothly so far and everyone has been very helpful whenever I have had any questions. I am near the end of my treatment and am very excited for my new smile. Thank you for all of your help!
Reviewed July 9, 2020
I've always wanted to straighten my teeth but it was too expensive...until now! In fact, I not only bought one kit but another for my wife as well. I had a gap in my lower front teeth that I wish I didn't. This program worked like a charm and in short-order too. Well worth it!
Reviewed July 9, 2020
I have been wanting to get braces since I was a teen but the insurance wouldn’t cover it. I’m an adult now and my teeth are injuring my mouth so I decided to research into getting my teeth straightened. I found Byte and honestly haven’t regretted it, everyone was so helpful and the directions were easy to understand, which is great for someone not having done this before.
Reviewed July 9, 2020
I haven't received my aligners yet, but thus far, I've had an awesome experience with Byte. My personal advisor, Dan, has been such a pleasure to work with - really helpful, and really quick to reply via text msg (so easy)! The impressions kit had clear, easy instructions, and when I didn't get a good enough impression, I was sent another one hassle-free. I'm so excited to see how my smile will be changing! Overall, super impressed by the ease and professionalism I've experienced with Byte so far.
Reviewed July 9, 2020
I can't be anymore happier than I am now that I am able to smile with my teeth showing. 11 weeks of little no pain of shifting my teeth into a confident more beautiful me. From the customer service to your personal Byte advisor worth the money and when the money is far less than braces I say go for it.
Reviewed July 9, 2020
I'm entering my 3rd week of my aligners. I saw a difference in the first week in the space between my teeth. The aligners are great quality and I love the Hyperbyte. I pretty much put them in at night, do my 10 minutes and then I'm golden. It's fantastic that I can wear my aligners for 10 hours per day and get the same great results. I'm so happy I bought Byte!
Reviewed July 9, 2020
I’ve had an amazing experience with my Byte advisor Kim, whether it be text, email or over the phone, she has helped with any questions I’ve had and it’s great to get a real person who I’m assigned to so I’m not talking to someone different every time!
Reviewed July 9, 2020
I haven't received my aligners yet, but I have had a great experience with Byte so far! I am looking forward to the next step in the process! They have answered all of my questions and I am confident that the experience will be a good one.
Reviewed July 9, 2020
My experience with Byte so far has been great. Wonderful and quick customer service. I can’t wait to get my aligners in the mail! Even on a holiday weekend I was called back and told that I would be able to get everything done that Monday which I did.
Reviewed July 8, 2020
I have just completed my treatment plan and I am so very pleased. From placing the order, making the teeth molds, seeing what my straight teeth ultimately look like, and customer care along the way, it all went better than I expected. And the price was ⅓ of what my dentist was going to charge me for another brand of invisible braces. It was painless and user friendly.
Reviewed July 8, 2020
My experience with Byte has exceeded expectations every step of the way. I am so happy with my new smile! I was skeptical at first, but my teeth look great! The communication with the team has been great and the instructions have made everything so easy to follow.
Reviewed July 8, 2020
Byte has been extremely wonderful and made the process extremely easy for me. My advisor Janine has helped a lot and made it as easy as possible. Would recommend to my friends who do not want to visit the orthodontist.
Reviewed July 8, 2020
I was interested in fixing my crooked teeth after I had stopped wearing my retainers from when I had braces and they started to shift. Byte seemed like a perfect option as I could fix my teeth with no human contact (this was during the Coronavirus pandemic). The aligners themselves are virtually invisible, they are a little bit stiff at first but you get used to it. Taking them off is sometime a hassle but I have gotten used to it also. If I had one critique it would be that the customer service has been very slow however when I was eventually contacted they did the best to fix any issues I had. I’m excited to continue with my aligners and get my perfect smile!
Reviewed July 8, 2020
So far we haven't got our aligners yet, but Customer service is incredible and they are with you every step of the way to make sure you're happy. The impressions process was excellent-quality and easy to understand. Try Byte today.
Reviewed July 8, 2020
I'm happy that I'm able to fix my teeth without the hassle of visiting dentist. At first I was scared my money might go to waste. I'm now on my 11th week and I can feel my front teeth moved inward. I'm happy to give Byte a five star.
Reviewed July 8, 2020
So far I have not had any major problems. Everything was shipped in a reasonable time and instructions were easy to follow. Only giving 3 stars until after I'm done with treatment. Communication with a representative is decent. I did email with an issue I was having with my aligner and didn't get a response. I called the next day, but the department wasn't answering the phone and was told I would get a phone call. I didn't. I was eventually contacted and advised on what I should do.
Reviewed July 8, 2020
Byte has been wonderful to work with. My shipment came extremely fast and was reviewed very quickly. The customer service team is so nice to work with and they have gotten back to me over email or phone within minutes of questions.
Reviewed July 8, 2020
I am in the process of getting my aligners fitted and the customer support from Byte has been top notch. Not only would I recommend to a friend, I told my boyfriend he’s next to do this and will talk to anyone I can about my experience thus far. Phenomenal customer service business sets this company apart from competitors!
Reviewed July 8, 2020
I started my Byte treatments three months ago and I have never loved something so much! Not only is it affordable, it’s fast too! I have seen Major improvements in the first couple weeks! Now, I can’t stop smiling!! The staff are nice and always ready to help!
Reviewed July 8, 2020
So far my experience with Byte has been awesome! My impression kit arrived with with trays that were too big, but they got a new set shipped out to me within the week! I can’t wait for my aligners to arrive, but I wish the turnaround time was a little short though - 4 to 6 weeks is a long time to wait, IMO.
Reviewed July 8, 2020
I got my package in no time and I got my review really quickly. The video was clear with the explanation of how to do the impressions, I loved the fact that I got 2 tries because I messed one of them up.
Reviewed July 8, 2020
I am currently on tray 9 out of 14 and I already love my new smile. I was always self conscious and felt less pretty because of my smile. I’ve even notice that I smile more now after going years of not smiling because of my teeth. The staff at BYTE are amazing and seem to genuinely care about it patients. The entire process has been super easy and I can’t wait for the end result.
Reviewed July 8, 2020
I have been using Byte for about 3 months now. My treatment has been going good, even though during quarantine it’s been hard not to snack more often. The pro is I get to take the treatment at my own pace. Service is great and the staff are super friendly and supportive.
Reviewed July 7, 2020
I am in my 10th week now for the aligners. I have seen slight shifts but not as much as I would have liked. I still have half of the treatment plan left so I am staying positive about it. Overall they do seem to have the best customer service. Easily accessible by phone and email for most part.
Reviewed July 7, 2020
From the day I inquired to the day I purchased my aligners, I have received top notch customer service. They provide you with a personal advisor to help you complete your byte impressions and review your treatment plan as well as a Patient Care rep upon purchase of aligners! Not only is Byte number one in its industry, but it’s also wallet friendly for most.
Reviewed July 7, 2020
Byte is very easy to use and customer service is extremely helpful. They respond in a timely manner and work with you. They are in constant communication with you through the process and ask questions to help you along your journey.
Reviewed July 7, 2020
The impressions were pretty easy. Customer service has been great and I have gotten to speak directly to the orthodontist on my son's case. We are on week one of the aligners. Half the price of traditional braces and Invisalign and great experience so far.
Reviewed July 7, 2020
The people at Byte are always so friendly and willing to help. If they’re not available they call you within 24 hours. If they don’t have an answer they find out and get back to you quickly and have an answer.
Reviewed July 7, 2020
I was looking for an at home option for straightening my teeth for my upcoming wedding. I wanted an affordable option that wouldn’t take several years to complete. Byte was the perfect option! I had braces as a child & didn’t wear my retainer, causing my teeth to shift again. I have a permanent retainer & it didn’t cause me to get denied for byte! The entire process has been so easy! The entire byte team has been super communicative & helpful. You can communicate with them via email, phone or text which I absolutely love! The Hyperbyte helps so much with the discomfort when you initially change your aligner. I would highly recommend them!
Reviewed July 7, 2020
I started Byte 9 weeks ago. The results are mind blowing. The customer service is exceptional. I would recommend this to anyone. Have always struggled with my smile and have been somewhat embarrassed. But now, I'm smiling more and feel more confident.
Reviewed July 7, 2020
I am almost done my Byte treatment and I’m so far very happy with the results. I am looking forward to the end result. I have also had a good experience with Danielle in customer service. I would definitely recommend this product.
Reviewed July 7, 2020
I love Byte! It’s even better than I even expected. My byte adviser always gets back to me in no time & is so kind! All of the byte people I have talked to are so nice and helpful!! It’s been been an amazing experience and even better than I could ever ask for. I would totally suggest it to a friend. (:
Reviewed July 7, 2020
I am on week 5 of my 15 week treatment and so far it has been a wonderful experience all around with the Byte team. Communication both verbal and email has been great. The instructions provided were all very easy to do, and the bright byte foam really cleans the trays/whitens teeth so well! I have gotten numerous compliments from strangers in the street asking me what I use to get my teeth so white! I look forward to the transformation my teeth are continuing to make!
Reviewed July 7, 2020
Absolutely would recommend! I have been wearing my aligners for 8 weeks. I can already feel the difference in my bite. I find the 10 hour regiment extremely easy to do. I am 73 years of age and if I can do this anyone can.
Reviewed July 7, 2020
I am currently waiting for my aligners but am very happy with Byte so far. I like that they are so transparent with their pricing before you order anything, including impression kit. The instructions for the impressions were clear and easy to follow. I got my plan within days of sending back my impressions. Very impressed so far and I am excited to continue the journey!
Reviewed July 7, 2020
The customer service so far has exceeded my expectations! I have felt supported by communication and knowledge of the product! I’m looking forward to receiving my reliners, so I can move toward straighter teeth and a smile I feel good about!
Reviewed July 6, 2020
It has been three weeks, Since I started using the aligner. Initially my expectation was very low, but after three weeks everything changed. It was an awesome experience. Yes I would highly recommend. Really a five star experience... There is nothing more that I can say... So far I am very happy...
Reviewed July 6, 2020
It was such a good experience using your company. The treatment plan was fast and easy. I am satisfied with the results. Excellent customer service, I will highly recommend this to anyone who is interested in fixing their teeth. My questions were being answered abruptly. It was overall a very fast process, once you get your aligners, you're good to go.
Reviewed July 6, 2020
Like most of you that may be skeptical on getting aligners thru the mail... let me tell you this was the best option that I could of taken advantage of. They are way affordable, great customer service, doctors can schedule for any dental advice and my smile was done in half the time thanks to Hyperbole. When I was told by an orthodontist my treatment would be for 18 months for 5,899...Byte finished me in 2 months for a quarter of the cost.. Try it and works
Reviewed July 6, 2020
On week 5 of 13 and seeing some serious progress, no issues and much whiter teeth! I’m doing the night time aligners but wear them pretty much all the time because they are easy to talk in. Can’t wait to see the finished teeth! The customer service has been amazing!
Reviewed July 5, 2020
I asked them to customize my treatment plan even more after I saw the results and they went right to work. I am very happy with what they accomplished with my aligners! My representative at the time of my purchase was extremely helpful and helped me pick the best aligners for my routine!
Reviewed July 5, 2020
So far the process has been great. The first thing I have to mention is the customer service. If I have any questions or concerns I called my representative and they took car of me in a professional and efficient manner. I definitely made the right decision!
Reviewed July 4, 2020
I have not received aligners yet but the woman Janine that helped was very helpful. Will recommend Byte to everyone I know. My son Jonathan is so excited because he wants braces. I unfortunately don't want that for him so this is the very best next.
Byte Company Information
- Company Name:
- Byte
- Address:
- 3435 Ocean Park Blvd., #107-252
- City:
- Santa Monica
- State/Province:
- CA
- Postal Code:
- 90405
- Website:
- www.byteme.com
