23andMe Reviews

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About 23andMe

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23andMe offers direct-to-consumer genetic testing services. Founded in 2006, customers receive detailed reports on ancestry, health risks and genetic traits based on their DNA samples.

Pros
  • User-friendly website design
  • Quick turnaround for results
  • Valuable health insights provided
Cons
  • Inaccurate ancestry results reported
  • Poor customer service experience
  • Long wait times for support

23andMe Reviews

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    Page 4 Reviews 240 - 440

    Reviewed Oct. 6, 2017

    Comparing against other customers, their research resulted in such info as I am more/less likely to consume caffeine or alcohol or more/less likely to have blonde hair. And I didn't feel that the results were useful but I liked the connection of genealogy to geographical areas. Although for me, that wasn't anything I didn't expect.

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    Reviewed Oct. 5, 2017

    Still waiting for results... being analyzed after extraction. Wanted for years to try on ancestry.com but instead was sent the URL for 23andMe -- which I had heard of from various talk shows, TV news, etc. Wondering, since I'm adopted, if what I was always told is the truth. Champing at the bit to find out! Liked that the starter kit was discounted... and the lab fee was also "on sale." However, it seems to take a L-O-N-G time. Also had some problems registering my sample kit. They kept asking for a 3-digit security code for my credit card... and only worked when I typed in the 4-digit code on the back of the card!

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    Reviewed Oct. 4, 2017

    Overall experience was a positive one, I wish I had done it earlier to get grandfathered in with the health reports, but otherwise I liked it. I used this website mostly for carrier status reports & was very pleased with the results. The website & app are very easy to use & user friendly. I like the way the reports are broken down or how you can see them all at once. The ability to export your data to run with other websites is a nice touch. I understand it's per FDA guidelines, but I would like to see more genetic health reports - why can't I have access to my own DNA? More specific reports would also be nice.

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    Reviewed Oct. 2, 2017

    23andMe is probably the best of the DNA research companies currently available. It was money well spent, even though I was initially disappointed with the results. Since then, I periodically receive updated information and it has become somewhat fun. I like the periodic updates; it is easy to understand. However, I wish they were able to provide more and finer details. I'd like to see an explanation as to why my brother and I, while being born of the same parents, don't have the exact same DNA.

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    23andMe Company Information

    Company Name:
    23andMe
    Website:
    www.23andme.com