Zinus, Inc Reviews

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About Zinus, Inc

Founded in 1979, Zinus began as an outdoor products company that focused on comfort-oriented furniture, tents and more. Since 2003, Zinus has shifted its focus to indoor products like mattresses.

Zinus, Inc Reviews

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    Page 4 Reviews 240 - 440
    Verified purchase

    Reviewed Jan. 10, 2017

    My brother referred us to Zinus so I ended up going with them. The Zinus memory foam mattress is great, soft and adapts to my body. It's been what I thought that I would get so it's been good.

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    Reviewed Jan. 9, 2017

    I chose Zinus based on trust and I bought a hybrid mattress. It's more comfortable than my previous mattresses, and I like the quality. The cost and the product are both good. Zinus did everything they said they were going to do so I've no complaints.

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    Reviewed Jan. 8, 2017

    I bought a Zinus frame from Amazon and my Zinus mattress is pretty good compared to other mattresses I've owned in the past - it's a great mattress. I purchased from them because of the cost and a friend who got one.

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    Price

    Reviewed Jan. 6, 2017

    My Zinus mattress is great, it is my best one so far. It surpassed my expectations. Its quality is equal to other mattresses for a fraction of a price.

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    Verified purchase

    Reviewed Jan. 5, 2017

    I have a hybrid mattress from Zinus and I love it so far. I am sleeping better than I was on my old mattress, which has developed a lean in one direction. It has the best bargain for the quality, and Zinus' online reviews also helped me decide in getting them.

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    Reviewed Jan. 4, 2017

    I had an old bed which I got rid just after six months because I didn't like it. Then I got another bed from my mom which I did like since it was super hard and relieves my back pain, but it was getting too soft and noisy. My wife was looking up online and found Zinus on the internet. We got a memory foam from them and setting it up was easy. Everything came as expected and we thought we got a good deal. I would definitely recommend them and we're talking about possibly getting another one when we buy a new house.

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    Staff

    Reviewed Jan. 3, 2017

    My husband works for FedEx and they're the primary shipper for Zinus. Apparently, a lot of FedEx employees have bought the mattresses because they are aware of them and they were saying how comfortable they were. So when we were looking for mattresses we thought we'll give them a try. It was really easy to do business with them. We bought three memory foam mattresses, one for our son when he went away to college and two for the spare bedrooms in our house. I don't sleep on them but my son loves his mattress and said that it's very comfy.

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    Reviewed Dec. 31, 2016

    What initially draw me to Zinus were their prices and customer reviews. I bought a gel memory foam from them, and compared to my old mattress of eight years, this new one is better. I’m not a very picky sleeper, but it’s definitely made a tangible better difference.

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    Reviewed Dec. 30, 2016

    The hybrid mattress of Zinus is better than mattresses I've owned in the past.

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    Customer ServiceStaff

    Reviewed Dec. 29, 2016

    I had a family member that purchased from Zinus within the last year and they were really pleased with the product, so he recommended it. I got the Queen Size Green Tea 12 Inch Memory Foam Mattress from them. However, it only expanded to 10 inches. So when I contacted customer service about it, they were very prompt. They said that was defective and recommended I donate it and they sent me a new one. The delivery was also prompt and the shipping was free which was awesome. So as we start to replace mattresses throughout the house, I’ll definitely order again. We definitely had better night’s sleep with it.

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    Staff

    Reviewed Dec. 25, 2016

    I stayed at a cabin last year and which had a gel foam mattress and it was comfortable. I never had gel foam and I just had a normal mattress which felt like someone was beating with a stick every night. So, I bought two gel foam mattresses. I was at home when they delivered them. The frames and the queen came and then the king came days later. The company could've delivered it all at once but they didn't. But I would still recommend them. I hate going to the store and being around a bunch of crowds and people, but with them, everything's easy. Now my son's sleeping on his and he seems to like it.

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    Verified purchase

    Reviewed Dec. 24, 2016

    I bought several Zinus combination gel memory foam queen mattresses: two 12-in and one 10-inch. They are excellent mattresses and an all-around good package. They came in a box which was convenient, not having them to come through the mail. The mattress inflated and undid itself, and did what it said it was going to do.

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    Verified purchase

    Reviewed Dec. 23, 2016

    I got a mattress and the bed frame from Zinus but trying to go on the website and buying the bed frame was a little difficult to do. It took me 20 minutes to figure out how to buy the bed frame. They could have an easier navigation system getting to it. Other than that, the experience was great. Our orders arrived one day later than it was expected to but its arrival was perfect. Everything was exactly the way it should be.

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    Staff

    Reviewed Dec. 22, 2016

    My friends who bought Zinus had a very good experience with them so they referred Zinus to me. I ordered their product online through their website. Zinus is really good, I am getting better sleep and my family also likes it. I'm very happy with the product, I also referred Zinus to all my friends and they also got it.

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    Verified purchase

    Reviewed Dec. 21, 2016

    I've had Zinus for a month now and it's doing great. It was real easy to get on their website. My order was filled immediately and arrived in a couple days and I was thoroughly satisfied. Keep up the job.

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    Price

    Reviewed Dec. 20, 2016

    I selected Zinus because of their price and ease of access. Their products exceeded expectations too. It's not my main mattress we used for our guest room, but we had family staying and they were very happy.

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    Verified purchase

    Reviewed Dec. 18, 2016

    So far, this is the first time I tried a memory foam, and the experience has been good. The queen size green tea memory foam is a good mattress, and I like it so far; it's not too firm and not too soft. Plus, the ordering process was pretty easy. I will recommend the memory foam, and if I was to get another mattress, I'll choose Zinus.

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    Price

    Reviewed Dec. 18, 2016

    We've been wanting to get a new mattress for a long time. My husband and I were looking at which ones had the best reviews with the lowest prices on Amazon and that's how we found Zinus. We got off Amazon and went to their actual website and found the mattresses cheaper on the Zinus.com than Amazon, so we purchased it directly through them. We took a questionnaire to see which of their mattress models was best for us depending on our sleep position. Then it matched us with a couple of different ones. There was a discount that they offered on the actual website and that was easy to find.

    I like this new mattress much better. It's super comfortable and I remember even when my mattress was brand new. It is so affordable that I don't have to wait so many years between buying a new one. So far we're completely happy and very satisfied. We love it as long as it holds up overtime and it's something that lasts at least five years.

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    Price

    Reviewed Dec. 17, 2016

    We got an upholstered headboard and frame and a king size foam mattress through Zinus. I decided to buy from them since their price was cheaper versus Casper and all the others. Also, I didn't want to go into a store since I don't have time for that. The frame and headboard cost $300 so the legs were plastic but for that price, one gets what one pays for.

    The mattress is memory foam and I like this new style better and the mattress is a lot better than the previous one we had which we got for $50 off of Craigslist. My husband, who had shoulder surgery a few years ago, said his shoulder no longer hurts whereas he was having some pain still with our previous mattress. Also, the bed was super easy to put together. I did it by myself pretty quickly. My husband only helped me get it up the stairs because the mattress box was pretty heavy. Zinus is easy to use, affordable, quick and has good quality, too.

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    Reviewed Dec. 16, 2016

    I never tried mattress foam before. My husband bought one for my daughter before and I never tried it. But whenever I sleep on her bed, it felt so much better compared to the coil. I looked at reviews of Zinus and I decided I wanted a bed like hers. My husband recently bought online the mattress foam from Zinus. Sometimes the website won't load everything. I don't know if it's my computer or the website but it was fine for what I needed.

    When I first sleep on the Zinus bed, my arm or my leg doesn’t fall asleep. I have back problems, so I don't know if it contributes to that and I haven't gone to my chiropractor for a long time. So when I sleep on the side, sometimes it feels numb again. Also, the side where I sleep most is not as firm as the other side that I don't sleep on. Other than that, it feels great and I like the price. I was pleasantly surprised.

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    Staff

    Reviewed Dec. 15, 2016

    My daughter's friend was telling her about Zinus and that her parents got one and they loved it and were really happy with it. So, we did the same. We bought a queen-size mattress. It was pretty firm. We had guests sleep on it right away and they complained about the firmness of it. So, we bought a four-inch mattress topper to go on top which has helped tremendously. Compared to my old bed, this is still much better.

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    Verified purchase

    Reviewed Dec. 15, 2016

    When my 10-inch Hybrid bed that I bought from Zinus arrived, the box was a little beat up and the top should have handles so it could be dragged upstairs. Other than that, the product was wonderful. It feels like a professional mattress and I'm paying a lot less for the same comfort. It fit into my budget so I don't have to worry about it. I'm in the military and currently deployed, so I rarely get to sleep on it, but its a very nice mattress compared to my old one. I've slept on it enough to know that I feel a little better waking up. My older mattress didn't let me sleep well at night. I needed a firmer mattress and that's what I got. It has met all the expectations. I'm very grateful for the product they produce and I have recommended it to my mother.

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    Price

    Reviewed Dec. 14, 2016

    My daughter's old room used to have a single bed, and she liked it. Then, she went to college. And then, I spent under $500 for the frame and the mattress from Zinus. The mattress is a little firm but when I had laid on it, it seems fine and was easy. Plus, the bed frame worked out great and was really easy to put up. For the price, there were other ones that were over $1,000, but I only had to pay $250 for this one, it's very nice and looks just as good.

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    Staff

    Reviewed Dec. 13, 2016

    I have a cousin that allowed me to lay on top of her Zinus. I really felt comfortable and it would work so I said, “What the heck.” I ordered a memory foam mattress. I got a full and a twin size and then I also bought a taller frame for it so I had some under-the-bed storage. It wasn’t too hard to set up. I was able to manage it well enough to get it unpacked. I’m glad I read the instructions, or I would have had a taste of a mattress blowing up in my face. I gave it the time it took to fill up with air and it went well, and I was tickled pink. Now I’m sleeping like a baby again. I really enjoyed my bed. My brother came over right after I got it for about two weeks and he really liked it too. It’ll be relaxing now that I have a new mattress.

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    Reviewed Dec. 13, 2016

    Zinus have good reviews and is cost-effective too. However, I had an issue with my mattress that I ordered from Zinus. Nevertheless, Zinus is convenient and their bed is much better than my previous bed.

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    Reviewed Dec. 12, 2016

    I got a memory foam mattress from Zinus, and we're happy with it. The price was pretty much the biggest deciding factor, and it was a pretty easy purchase.

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    Price

    Reviewed Dec. 11, 2016

    Zinus is good and my experience with them was awesome. I purchased a mattress and a bed. I’m new to the US so it's the first time I’m buying a mattress in the US. I read a lot of reviews so I thought it has good quality and with less price. I did not expect that it will be much quality but after receiving it, I felt good and it's a wonderful price.

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    Customer Service

    Reviewed Dec. 11, 2016

    I found Zinus through online research. I called them because we were in the flood area and they provided us a real good discount. They gave us 50% off of what we purchased. So, it really made it beneficial to buy. I bought five bed frames and four mattresses. It is very comfortable. I got memory foam mattresses for my kids and I have not heard one of them complain. I love the ease of set up as well. We got the four beds at one time, and we were able to have al of them set up with mattresses on them within 30 minutes.

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    Process

    Reviewed Dec. 10, 2016

    I bought a Zinus 12 inch gel memory foam mattress but it was too soft. Also, the gel on it has a little smell, so I don't quite like it either. It was easy to unpack during delivery It's a good quality mattress but I prefer a more firm mattress so I returned it. Overall the process was all good and the refund part was amazing.

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    Verified purchase

    Reviewed Dec. 10, 2016

    I was looking for a bed because my old bed was a queen and I wanted a king-size bed. Then, at the same time, I was in a dilemma, should I spend $1,000 or get something below that. Then I decided to stick with a lower model because it's very difficult to pick a bed and if something goes bad in half a year, I can go for a change, rather than spending $1,000 or $2,000 and if it doesn't work out, you try to stick with that bed for a longer time because you already spent on the bed. I looked on Amazon and read a lot of reviews. I had a shortlist of beds and finally I went with Zinus.

    I bought a mattress with the high-end steel frame. The mattress is fine. The only thing is when I changed the mattress, I started feeling a slight back pain. So I just use it without a pillow and it seems to work out for me as of now. Sometimes, I feel like the bed produces heat and it was not very firm as I thought. The reviews are saying it's firmer. But it looks like it's not medium firm but slightly below that. It says that the bed is 12-inches but it only expanded to 11-inches. The bed is worth the money, but I'm dissatisfied because of the back pains.

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    Zinus, Inc
    Response from Zinus, Inc

    Dear customer:

    The mattress recovery may be affected by your room temperature and sometimes, it can take up to weeks for a full decompression.

    Zinus offers worry-free guarantee - please reach out to our customer service for further assistance.

    Zinus

    Verified purchase
    PriceStaff

    Reviewed Dec. 9, 2016

    The Zinus mattress is phenomenal. We have the king bed with the middle riser. My husband is the one that found it and convinced me. We wanted a king size bed and needed something that had a split bottom for the support system, mainly because of where we were putting it. A regular king size foundation box spring would not fit through some of the doors.

    I can’t believe the support it has yet it’s comfy and comes back into shape no matter where I lay on the bed. My husband and I switched sides a couple times just to see how it does because I don’t move and he does. It’s like I have my space that I usually sleep on and I don’t turn too much. I could tell that with the other mattresses that I get in the same position all the time because the bed doesn't come back up. I like my bed a little bit softer, yet there are times I need it to be a little firmer while my husband likes it firm. And it seems to work out because we're both getting a good night’s sleep and there are no mechanical things where I've got to worry about plugs plugged in.

    When it came, it's all smooshed up in the box. We opened it up and it says not use it for the 24 hours, let it air out and let it expand and get its form back. I was very skeptical but it’s exceeded our expectations. We actually were looking at some of the Number beds but I’m not really fond of the price. We started talking to people who had them and emailed some friends that I know and they kind of wished they hadn’t have gotten them. Zinus is wonderful. They have efficient delivery. It's easy to assemble and gave us wonderful sleep.

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    Price

    Reviewed Dec. 8, 2016

    We bought a bed frame and a memory foam mattress from Zinus. My previous bed is a 10-year-old DUX which was more expensive but wouldn’t fit up the odd shaped steps of the house where we moved in. I would have kept it but since we couldn’t get the bed upstairs, we looked for a platform bed that could be assembled easily and assembled upstairs. Lo and behold, friends of ours told us about Zinus and they're right because it was easy to assemble, the price was right, and so far the results are good.

    I like both beds but the Zinus is a different style of mattress and it’s softer and firmer. I am surprised at how much I like it, given the low price. The whole thing costs $700 and I was even skeptical at first such that if we won’t like it then we’ll get something else and move it to the guest room. But then we’re happy with the mattress and the frame after putting it together and we’re as pleased with it as anything that I paid more for before. The only negative I’ve had in this experience was some foul up in delivery and it took an extra couple of weeks because of something that happened between Zinus and Federal Express.

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    Reviewed Dec. 7, 2016

    I purchased Zinus memory foam mattress and it's really better than my previous one. It looked very cost effective and the product quality, as I reviewed over the website, was appealing so I went ahead with them. Memory foams usually have an odor but Zinus did not have any, which is very good. I initially thought it’s low quality but it seems to be comfortable and the firmness is of the right dimension just as I was expecting. I've had it for a few months but I've started liking it and it's definitely what I wanted.

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    Reviewed Dec. 6, 2016

    We really like the Zinus bed. It has a good price point and we've definitely gotten some better and deeper sleeps out of it. It was delivered a couple days past the delivery date, but besides that we’ve enjoyed everything. We got a king sized hybrid and it took about half an hour to set up, pop open the mattress and put it on top. I would definitely recommend them.

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    Reviewed Dec. 3, 2016

    I got a mattress from Zinus due to their price, and because some of their reviews were pretty good and their product was exactly what I wanted. It is a lot better than my old mattress that I had for eight years. This new mattress is very comfortable and it's helping me with some of the backaches and problems that I've had. It's also pretty and I like it. Overall, I'm very impressed with it.

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    Zinus, Inc
    Response from Zinus, Inc

    We are glad you are happy with your mattress and that it helped with your backaches. Thank you for buying a Zinus mattress.

    Verified purchase

    Reviewed Dec. 2, 2016

    I purchased a mattress and a box spring from Zinus because of their price and the options that they have. I’m now sleeping better and more comfortable than when I was using my old bed which was absolutely terrible. My back has also been less painful. Overall, I’m super happy with Zinus.

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    Price

    Reviewed Dec. 1, 2016

    Zinus' price was good and they had gotten pretty good reviews, so I figured I'd give it a try. I bought a bed from them and also ended up buying a box spring for it through Amazon. I've only had the bed for a couple of months now, but it sure is comfortable. It has a dual memory foam, and it's nice and doesn't get hot like a lot of other foam mattress. For an inexpensive bed, it's been great.

    It was great that the box spring came disassembled even though it required some assembly. It was very convenient to get it where it needed to be. I don't know how I would've gotten a king-sized mattress in a king-sized box spring up the stairs if it wasn't packed the way it was. I got it all together, let it open up, ready to inflate on site.

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    PriceStaff

    Reviewed Nov. 29, 2016

    I had talked to other people who had used Zinus and they raved about it. I also liked their price so I purchased a couple of mattresses and a bed frame from them. The mattresses from Zinus are more comfortable than the other ones that are three times the price.

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    Price

    Reviewed Nov. 28, 2016

    I was living in a furnished apartment, and I really needed a bed. I was looking at several websites and merchants like Amazon, Sears, and Sam's Club. The price of Zinus was comparative and the bed also had very good reviews. I decided to purchase it based on those two factors. I bought it, and it's pretty good. I like the softness and the feel of the mattress. I sleep fast enough and well all throughout. The unpacking and assembling of the bed was fairly easy, and the packaging was also good. Overall, it was a very nice and hassle-free experience.

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    Reviewed Nov. 27, 2016

    I bought two mattresses through Zinus for my daughters. It was their first bed. We went with them because they have a good price. It was easy to order and the product is good. I would recommend Zinus.

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    Reviewed Nov. 25, 2016

    I recently got a 12-inch memory foam mattress from Zinus. The vacation house we went to had one of those mattresses so we got that one. I like it better than my previous bed. We've been sleeping better since we got it. They were an easy company to order from and everything was good. I recommended them and my daughter ordered a mattress which should be here this week.

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    Reviewed Nov. 24, 2016

    I bought a 14-inch pressure-relief memory foam from Zinus, Inc. and I like it better than my old mattress. My cousin recommended it to me. I went over to her house and tried it out. We laid on her mattress and I liked it, so I bought one for myself. I am sleeping better now and I already recommended it to friends.

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    Reviewed Nov. 23, 2016

    Compared to my old bed, my Zinus memory foam is 10 times better. I got a Zinus because of their cost and the reviews I found which were better than other mattress retailers. I liked the designs on it and my back pain is reduced considerably. It has exceeded my expectations.

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    Reviewed Nov. 21, 2016

    I bought a foam mattress and a bed through Zinus. Price was a factor and I did a lot of research. I went to websites and they have like comparison charts and that’s how I decided. I got the delivery and the website was still showing that the people are going to deliver it. So, service was better than the website. The assembly of the bed was very easy as well. Now, I’m sleeping much better and my back is feeling much better, especially in the morning.

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    Reviewed Nov. 20, 2016

    I recently got married and the bed that I had was too small. We didn’t really have the budget to go with a bigger mattress. I did some research and Zinus was the most highly reviewed for how cheap it was so I took a chance on it. I got a green tea memory foam mattress from Zinus and I like it more than my old bed. It’s definitely better than we expected it to be. We are sleeping a little better now and we love it. We don’t want to get anything else. We even recommended one of our friends to get one and they did.

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    Staff

    Reviewed Nov. 19, 2016

    I bought 2 memory foam and the mattress foundation from Zinus. I was skeptical with how the memory foam would work out because I’m used to very firm beds. I was doubtful about how spongy it will be but it is not. Actually, it is perfect. I'm a side sleeper and I also heard horror stories from people that they have back pains with the memory foam mattresses but I didn't have any. The size of it is queen, but it is actually bigger. It's in the middle of queen and king. The delivery was on time but I had a minor glitch with it because it was raining on the date it was supposed to be delivered. I was not home and there was no option to select the delivery time. So, if there could be more options for delivery time, that will help a lot of people. A lot of people work and are not at home during the weekday time. But overall experience is pretty nice and I love it. One of the mattresses is used by my mother and she’s also very happy about it.

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    Customer ServiceStaff

    Reviewed Nov. 18, 2016

    I bought the 12-inch memory foam and gel king-size mattress from Zinus. I went with them based on the price and word-of-mouth from others that have had it through the company that I work for. I love the mattress. I sleep better in it and Zinus is a better mattress compared to my old one which is a Serta. I’ve recommended Zinus and I have gotten three other family members and acquaintances to buy one. My boss bought one and so did my mother and father-in-law. However, somebody who said she was from Zinus called me about two weeks ago and started laughing as soon as she started talking then hung up and never returned my call. Whoever called me I hope she's not with them anymore because it was just truly unprofessional. But other than that, Zinus has exceeded my expectations.

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    Staff

    Reviewed Nov. 17, 2016

    I had some good referrals from some friends about Zinus. Delivery took long, but the memory foam bed is really comfortable. I’m still getting used to it because I used to sleep on a box coil mattress, but I really like it.

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    Reviewed Nov. 16, 2016

    I bought a Kingsdown hybrid mattress from Zinus. The price was what draw me to them. It is a little bit too hard but my husband likes it. It is a very good mattress. Overall, I'm happy with the experience.

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    Reviewed Nov. 15, 2016

    My friend recommended Zinus to me, so I went to Amazon.com and looked at several reviews until I felt comfortable buying it. I bought four of them, and when I placed the order, it was delivered fast, was nice and neat, and easy for two people to carry from the first to the second floor. I was nervous that it may be too hard or too soft, but when it arrived, it smelled new, had nice packaging, and I liked it so much. I feel comfortable when I sleep on it. Zinus is not really a firm mattress. If someone has a back or neck pain, they can try to purchase it and see the difference between the spring coil and the memory foam. It's excellent memory foam. I replaced all my beds with Zinus, and I'm happy with them. I would recommend it to friends.

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    Price

    Reviewed Nov. 14, 2016

    I had a mattress in mind and when I was staying at my buddy's house for a couple of weeks, he wound up having a Zinus in his guest bedroom and I thought that it was comfortable. I also saw the price and it was competitive compared to other mattresses like it. So, I went with the Zinus and got the queen size mattress. I like it a lot more than my old bed. It took a few weeks for me to get used to because I was on to some typical quail mattress before. But once I got used to it it seemed really good. I had seen it in person already so I knew what to expect. Now, I sleep pretty well throughout the night and wake up rested.

    It was also cool that it was shipped and I appreciated the free shipping because that was a pretty big and heavy box. I imagine that it costs a decent amount of money. Then, it was easy to set up. The instructions were simple and told me what to do. One thing I was worried about was I had heard the smell can be off-putting when it first arrives. But I didn't have any experience with that and it was fine. For the money and the quality, I'm happy with my purchase and I would recommend it to other people. I'm a very satisfied customer and I would shop with Zinus again.

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    Reviewed Nov. 13, 2016

    I purchased a Zinus 10-inch memory foam. It's a lot softer and firm at the same time compared to my old bed for eight years which was a regular inner coils mattress. My wife and I like our new mattress. I got their bed frame too and it was easy to assemble. It was everything as written and as said in all the reviews.

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    Reviewed Nov. 11, 2016

    My brother and sister-in-law purchased a mattress from Zinus. I laid on it and it felt good, unlike the Sleep Number we've had for a couple of years. I like a bed that's hard and firm yet soft at the same time, and Zinus' hybrid spring and foam mattress fits the bill best. I'm definitely sleeping better with it. I used to wake up a couple of times a night, but now, I sleep right on through.

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    Reviewed Nov. 6, 2016

    We got a Zinus foam mattress due to its value, the ease of ordering it, and having it show up and be ready to go. In fact, it showed up just after a few days. It's easier to set up than I expected. I opened it up and by the next day, we were ready to sleep on it. My wife and I really enjoy using our Zinus mattress. It's much better than the one we had before. We sleep a lot better now than we did before. We've been really happy with it and we would recommend it to somebody else.

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    Reviewed Nov. 5, 2016

    We were looking for a new mattress and didn’t want to spend a lot of money. We found Zinus' website which seemed like a pretty good one, so we decided to take a chance and we're pretty happy that we took it. I messaged customer service once because I wanted a confirmation code and I received all codes right on time. The shipment was super quick as well and everything was delivered perfectly. I'm satisfied with the Zinus mattress and would definitely recommend them.

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    Reviewed Nov. 3, 2016

    I purchased a mattress, frame, and pillows from Zinus. However, I returned the pillows because they were uncomfortable. The frame is squeaky now but it's fine. We really like the mattress. It's really comfortable.

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    Reviewed Nov. 2, 2016

    Overall, my experience with Zinus was okay. It was easy to purchase the mattress and it was delivered on time, but it's not very comfortable. It's firmer than I thought it was going to be and unfortunately, I had to get a different mattress pad topper for it because it was way too firm. Other than that, I'm satisfied with Zinus.

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    Reviewed Oct. 31, 2016

    I got my Zinus mattress on September 12th and I wasn't really sleeping very well on it initially. I was getting some neck issues. They would let me return it as long as I donated it but the Salvation Army couldn't come until November 15th this year. So I continued to sleep on the Zinus mattress even though I preferred my old bed (I was used to it). Then a month later, it seems like the back and neck problems went away and my body must have started to get used to it. The mattress is a memory foam while my old one was a spring mattress. I started to get more used to memory foam and now I like it more so I'm probably going to keep it.

    But I think this mattress isn't ever gonna be really a high-end type of mattress. A lot of mattresses on the market are made so that one can only sleep on one side and they're not flippable. If I could do it all over, I'm gonna go with a latex mattress that I can flip so it lasts a lot longer. I also think it would be better for them if they had a 60-day return policy instead of 30 days because it takes a long time to get used to a bed. I wouldn't be surprised if a lot of people returned their mattresses just because they weren't used to it. They might be more profitable if they extend their return policy for that reason. But overall, they've been good to deal with and the mattress has met my expectations.

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    Reviewed Oct. 22, 2016

    Our old beds were horrible, not comfortable and ended up being saggy in spots. I was on vacation and one of my cousins mentioned that they got a bed from Zinus, Inc. I thought it was cheap so when I came home we bought two mattresses and two bed frames from them. We got the memory foam on both beds and all of us sleep better since we got them. The delivery process was super smooth and quick here in Washington but there was a FedEx problem with the one we had delivered to our daughter who goes to college in Minnesota. It was not delivered on the expected day and the mattress came with no frame. But we love everything about our new beds. We still need two more and we'll be getting those from Zinus as well. We always recommend them to our friends.

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    Reviewed Oct. 14, 2016

    We got the memory foam mattress from Zinus because of their price, delivery and good reviews. And then we also purchased the bed frame from Amazon Amazon by the same manufacturer. The delivery was good. There were no issues with the mattress. It's heavy, but can be inflated quickly. We had one issue, where the mattress is too big for our queen bed frame and they were both designed as grand queen-sized. But I'm not sure if that's the fault of the mattress or the bed frame.

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    Reviewed Oct. 12, 2016

    Compared to the memory foam mattress that I have now from Zinus, my seven-year-old bed is just half as good. There's less flipping through the night with the Zinus bed. A recommendation I would give them is to partner with a company with mattress disposal programs, to take care of ridding the old mattress.

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    Reviewed Oct. 7, 2016

    I was sleeping on an old bed for a while then purchased a memory foam from Zinus because of their price and online recommendations. Though I slept fine on my old bed which looks like the cheapest futon, my new bed is better.

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    Reviewed Oct. 3, 2016

    I've been very happy with Zinus. I bought not only the mattress, but also a king size platform bed and both are very nice. I'm impressed. I’ve given their information to several other people who are looking for or purchasing a bed.

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    Reviewed Sept. 29, 2016

    We purchased a Zinus hybrid-type mattress for the price and I love it. I enjoy everything about it. It's much more comfortable and plusher than the one we had. Additionally, I liked that it came in compressed because I had to bring it upstairs and I had a tougher time getting the other mattress that we owned upstairs.

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    Reviewed Sept. 28, 2016

    I'm really pleased with the service and the product I got from Zinus. I bought a gel foam twin size mattress and the bed frame through them. I went with them since I liked the frame and the quality that I could see when I was reading about them. I've been happy with it. The bed was easy to install. However, the shipment got broken up and delivered on multiple days, which was on the part of the delivery company.

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    Reviewed Sept. 27, 2016

    I read reviews on Zinus and everybody said it was really good so I thought I'd try it and see. The mattress arrived a day before it was expected. I had a bed for two years prior to buying the Zinus but I didn't like it. I just love my Zinus mattress. I'll buy another one if the one I bought ever wears out.

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    Reviewed Sept. 26, 2016

    Zinus is a great choice. I wanted a memory foam mattress and they had a really good price. So, I got a memory foam mattress and a bed and I've been sleeping better and having a lot less back pain. It's a great product for a really good price and compared to some of the other memory foam mattresses in a box you ideally get, Zinus is far better than expected. I was a little worried about the low price, but it worked out pretty good. Getting the mattress in a box is a lot more convenient than a full-sized mattress as far as getting it delivered and setting it up.

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    Reviewed Sept. 24, 2016

    I bought a memory foam from Zinus when they were having a sale. Setting it up was easy and the directions were simple and straightforward. Compared to my old bed, the Zinus bed is much better and more comfortable that it is harder to get out from it in the morning.

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    Reviewed Sept. 19, 2016

    I purchased a mattress and a bedframe from Zinus. I heard good things about Zinus and for the price, the quality was the best. I had a weird delivery experience because it's a bed and it's so big. It has a weird smell at first, but that went away. They were pretty fast in getting me my bed.

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    Reviewed Sept. 17, 2016

    My daughter is going to college and they got an apartment, so I bought them the Zinus mattresses. It turned out to be an awesome bed and I'm pretty impressed with the mattresses. Their prices were fair and they had solid reviews. I purchased two mattresses - a 12-inch and an 8-inch foam mattress. The 12-inch went on sale, so I decided to buy it. The shipping and packaging were as described and the product quality is very good. They're plush enough to be comfortable and firm enough to not cause problems. We had a positive experience and I would return to purchase more from them in the future.

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    Reviewed Sept. 16, 2016

    We tried Zinus for its great reviews and price. We got two foam mattresses, one smart base and one of the folding box springs and we're really happy with them so far - we have a really good experience. The only thing is that after we ordered them, the company was just getting the items processed so it ended up being over a week before we got those instead of four business days. But even then, we've still recommended Zinus to friends and family.

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    Reviewed Sept. 14, 2016

    I had visited one of my cousins who got a Zinus mattress in Washington D.C. and he gave me the reference of their website. I purchased a memory foam 12-inch, king size. It met my expectation, but I think I should have bought the hybrid one because it's not meeting my current requirement. But the services are good and the delivery was timely. I'm not sure on the duration of the product and how much it's going to run, but I like the quality. I would recommend them.

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    Reviewed Sept. 9, 2016

    I have a foam mattress that I love and wanted one of those for my vacation home, but I didn’t want to spend a fortune on it. I liked everything about my Zinus mattress. It was delivered and I didn’t have to pick it up. We were very happy with the ease of the bed's set up. My husband was going to do it by my son did in about 30 minutes. I slept on it that night. I was really concerned about ordering the bed frame online when I hadn’t seen it but I was really pleasantly surprised by how nice it looked. The bed is really comfortable. The Tempur-Pedic I have at home was quite expensive and the Zinus sleeps every bit as good at probably a quarter of the price. I already have recommended Zinus to a friend. It's been excellent.

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    Reviewed Sept. 6, 2016

    We took a sleep mattress number test and we were showed mattresses that were thousands upon thousands of dollars. We fell in love with a hybrid and it was about three grand. I started looking online and I saw that Zinus had a hybrid too. We checked it out on a more expensive mattress. We know that we want the coils and the memory foam top so we just took a shot in the dark and bought it. We were so happy that we did. I got it when it was buy one thing, get 10% off, buy two things, get 15%, buy three things, get 20%. That sold me. We got a pillow, a mattress and a frame so we saved 20%. I'm always a bargain hunter.

    We only had a problem with the delivery because FedEx said that they do not carry heavy products so they were shipping it back. I asked them not to. We stopped what we were doing, got a truck, went out to FedEx and picked it up ourselves. Then setting it up was a cinch. The frame was a lot sturdier than we thought it was. But we're absolutely in love with our Zinus bed. I've recommend it to many, many, many people about it. I brag the fact that it only cost me $700 for the frame, mattress and two pillows.

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    Reviewed Sept. 4, 2016

    We bought a foam mattress from Zinus. We like the quality and it's very much worth it for the price. The foam on the mattress is very smooth and I feel comfortable with the bed so I don’t see any issues. The product is very good and I'm liking it. I would recommend it to my friends.

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    Reviewed Sept. 3, 2016

    I got a mattress from Zinus and it is a hundred times better and cheaper than my old bed. It was delivered quick and easy to get out of wrapping and put on the bed. It stunk for a day or so, but it’s fine now. It was just wrapped tight and it even said in the instructions that it might have an odor to it for a while. Overall, I had a very good experience with Zinus.

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    Reviewed Sept. 2, 2016

    We had our old mattress for about four years. It was a box spring and we didn’t like that. I was looking for a hybrid mattress and Zinus offered the best price, and I just liked it. I purchased that for the kids. We are very happy with the new mattress and I will purchase from them again.

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    Reviewed Sept. 1, 2016

    I purchased the Hybrid and Gel king-size mattress from Zinus. I like the hybrid model. I don’t like the foam mattress since it's too soft for me while the spring mattress is too hard. I also like the foam stand to support the mattress. Overall, it’s a good product. However, I ordered the mattress and the stand but I received the mattress first and I waited two weeks for the stand.

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    Reviewed Aug. 31, 2016

    I moved to Philadelphia out of my parents' home when I graduated from college and Zinus was the first bed that I bought myself. I purchased it for its price and the ease of delivery. Also, I like it because it has the memory foam and it's very firm. It's good for my back when I'm sleeping. I was a bit skeptical because I just ordered it online and I didn’t try it out so I didn’t know how it would be, but it has exceeded my expectation. The packaging and the way the directions were laid out for putting everything together, with the headboard and bedframe, were easy to understand and very helpful. Also, the online tutorial about how the mattress works and how it came in the packaging was also very helpful. My experience was excellent and I’d do it again.

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    Reviewed Aug. 30, 2016

    We got the Green Tea mattress from Zinus. We bought from Zinus due to their reviews on Amazon. We noticed that even with all their negative reviews, people were responding and asking if there are ways to fix their issues with their beds. That's great. It put our mind at ease. Also, Zinus's price is really good. We had a Sleep Number, which was very expensive. It was comfortable, but after some time, I noticed that my side started to deflate during the night, and after contacting them, I found out that there was only a limited warranty on it. They were not going to replace parts and it was a huge mess. Zinus so far has been way better in every respect. Our Zinus mattress blew up really fast when it was delivered. It was great. On the side, it says we have to give it 24 hours to fully expand, but when we got it, we pulled it out the box, opened it up and an hour later, it was almost fully expanded, which is really cool.

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    Reviewed Aug. 29, 2016

    We purchased a king-size bed and the bed frame through Zinus, and so far, we’re sleeping well on it. It's firmer than our old queen-size bed, but they’re both like a memory foam. The bed from Zinus was unraveled upside down when it was delivered, so it was a little bit difficult to flip back over. I had to let it air out, then propped it up on the wall and turned it around. But other than that, it’s been great. Our experience has been easy and efficient.

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    Reviewed Aug. 28, 2016

    I purchased a 12-inch Green Tea Memory Foam mattress and base from Zinus because of their price. So far, it has met my expectation. My shoulder was really hurting for a week before we got it. But then one night, it wasn’t hurting anymore. Our experience has been really easy.

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    Reviewed Aug. 27, 2016

    I got the 12-inch Green Tea Foam Mattress from Zinus. I like it better than the one I had before in my parent's house. It's a cheaper Tempur-Pedic alternative. The cost was less than what I've seen anywhere else and I was able to afford it. They're really heavy but it's certainly more comfortable. It's not as squishy and I like it. I also got one of those stand-alone box springs for it and the cover didn't seem to fit. So it ended up ripping as I was trying to put it on, but it's not a big of a deal.

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    Reviewed Aug. 26, 2016

    When the Zinus memory foam mattress was delivered, it was easy to unwrap and make it come to its size. My only concern is that when I ordered I was told there's a promotion for referrals but I never got my referral bonus. Besides that, everything's fine and has met my expectation.

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    Reviewed Aug. 25, 2016

    The quality of the Zinus mattress is good as was its delivery to me. It is very comfortable.

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    Reviewed Aug. 23, 2016

    I was searching online and found Zinus to have the better price, plus the new product. I wanted to have that new product with memory foam on it, so I got the mattress and it's comfortable.

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    Reviewed Aug. 22, 2016

    We started to fill our spare bedroom. We had a California king in there. The bedroom wasn’t big enough and the kids came on over and every time they slept on it they said that they tend to be rolling off the bed. So I promised them the next time they came over, I would have a new mattress. We purchased a king and a queen foam mattress from Zinus that rolls up, and it came to us in a box. We had a king-sized Tempur-Pedic before for 10 years and paid $2,700 for it. With Zinus, we paid $360. The price is right and the guarantee is good. I can replace a lot of those every three years and still not have what I got into with the Tempur-Pedic.

    We love the Zinus. One night, I laid down and said, "You know, this is better than our Tempur-Pedic." Also, one thing I really liked about Zinus was their instructions on how to put them together. They're very implicit on how it is, and there's no guesswork. The other thing is, on the frame, the nuts and the bolts were molded together in one package. The presentation coming out of the box was great. We bought the cover for it. And also for each one of them we bought the framework underneath because it's not sitting on any piece of cardboard. This is actually a steel foundation. I’m very happy with it.

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    Reviewed Aug. 21, 2016

    We've gotten 32 beds from Zinus. The bed strikes me as the best value out there. It's not cheap but in terms of the price point and the warranty and quality, the company seemed to have nailed it. The one we're using at home is the 12-inch Pressure Relief and the Cloud, the most recent one, is still on its way, but the company's service met my expectation.

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    Reviewed Aug. 20, 2016

    The price of Zinus was the first reason why we bought from them. Then the style they have was what we're looking for. I bought two bed frames and two mattresses to furnish a place for my parents. They said the beds are great. Things went very smoothly so everything was great.

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    Reviewed Aug. 20, 2016

    We had the king-size bed frame here in Southport, North Carolina and we decided to replace our mattress. We went to a couple of mattress stores and saw some things that were very comfortable but they seemed to be pricey. And then my wife saw Zinus online. The price was very reasonable, and we ordered a California king-size bed, not fully knowing what was going to be coming. But we were pleasantly surprised. The box springs came in what we thought was a very small box and got here the day before the mattress did. We had our doubts as to whether it was going to be what we wanted but when we opened the two box springs, we were extremely satisfied. The following day, when another small box appeared with our mattress, we thought the box was too small. But when we opened up the box and took the strapping off, the mattress took its shape just within an hour or two and it’s extremely comfortable to sleep on.

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    Reviewed Aug. 19, 2016

    We purchased two twin mattress with the platforms for our guest room. We chose Zinus due to the reviews of online consumers and the price. My husband and I slept on them as we were curious. We've also had three other people sleep on them and everything has been really positive. They had never slept on a mattress that didn't have a box spring so they weren't expecting it to be as good as it is. One person was amazed at how comfortable it was. I've recommended Zinus.

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    Reviewed Aug. 18, 2016

    We purchased mattress bases from Zinus because they fit the design of our mattresses. No problem with the quality.

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    Reviewed Aug. 17, 2016

    I got the green tea infused 12-inch memory foam from Zinus because of the price. The old bed that I owned for quite a while was nothing compared this new one. I sleep easy and it’s more comfortable. Overall, I’m happy. The price and the product are good, and the shipping was quick.

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    Reviewed Aug. 16, 2016

    We got a Serta mattress for four years and we weren't happy with it at all. At the beginning, it was okay but it quickly developed an impression in the middle. I’ve been lifting weights and I found my back was a little sore from doing that. But it turned out, it was the freaking mattress. Every morning I woke up, my middle back was hurting. So I ended up getting a full refund at the end of the warranty. Then, I bought from Zinus of which I’d read a lot of good reviews about and so far, it’s been great. We got the 13-in iCoil spring mattress.

    Price was a big importance to us and also the convenience of being able to get it and that I could just have it shipped to my house. I don’t have to pay to have it delivered or struggle trying to get a mattress home. The shipping took about five days so it wasn’t that long and it was easy to unpack. Since then, I haven’t had a single morning with a sore back any more. Overall, I’m definitely satisfied with it and I would recommend it for sure.

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    Reviewed Aug. 15, 2016

    Zinus was recommended by a friend so I bought a Memory Foam Green Tea mattress from them. My new mattress is wonderful and I really like it. I really am glad I made the purchase because sleeping has been easier since I started using my new mattress.

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    Reviewed Aug. 14, 2016

    We have a new hybrid foam and spring and we got it from Zinus. I chose them because of their price, but it ended up better than what I expected. I have used it and it's very comfortable. Everything that I bought from them including the frames has very excellent quality. The only thing that was a disappointment was FedEx. I was charged for the delivery and because of the location of our home, they tried to drop it in the driveway and disappear, not considering the goods are not light.

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    Reviewed Aug. 13, 2016

    I wanted to purchase the hybrid mattress from Zinus, but it was out of storage so I got the six-inch spring instead. I like it, but there was some obvious damage to the frame when I got it. The shape of the bed is not correct maybe because it experienced force during shipping, but after some effort, I managed to put it back.

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    Reviewed Aug. 13, 2016

    I really wanted a platform bed and I was looking at close to $2,000 for a full double one. I thought that it's ridiculous to spend that kind of money and so, I did some research. First, I went on Amazon.com to look for platforms beds and Zinus came up. I went to their website as I'd rather buy directly from the manufacturer. I was so impressed with the reviews, the quality, and the price was incredible to me. I purchased the platform bed and the foam mattress, the mattress pad, and two pillows from them. The quality is amazing and I only paid a total of $421 for everything!

    However, they got the order mixed up. I ordered a twin bed and they sent twin which was good, except for the platform bed. They sent a king so I had to send that back, which was another 10 days. And so I was sleeping on an air mattress and that's not good for my age. It's too hard to get up from it. That took a little extra time. So they need to be careful like they have to make sure that everything they sent is twin. But the bed was easy to put together and it was so neat at how it was packaged. The instructions were clear and concise as well. It's comfortable, simple and beautiful. I'm very satisfied, it is the best night's sleep I've had in years.

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    Reviewed Aug. 12, 2016

    I recently purchased a 10-inch memory foam from Zinus after considering their price and reviews on Amazon. The mattress was well-packaged, easy to assemble, and is a lot better than my old one. It's very comfortable and I love it. Everything was great.

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    Reviewed Aug. 11, 2016

    I looked on a number of review websites because I was looking for a memory foam mattress. Zinus had good reviews and very competitive prices so we got the memory foam mattress and a metal bed frame. Setup was really easy and the bed frame also worked perfectly with it. I like it. It's much better, more comfortable, and firm than my old bed and I'm very happy with it. I'm a heavy sleeper, but my girlfriend is a light sleeper sometimes and she's able to sleep longer and feel more rested. I would definitely recommend Zinus and have already told a couple of people that have been in the market for a new mattress to check it out.

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    Reviewed Aug. 11, 2016

    I knew that Zinus mattress was CertiPUR certified and it had a lot of natural stuff in it and layers that they recommend for getting memory foams, so I signed up with them. I got two queen size green tea memory foam mattresses and compared to our other bed, they're softer but comfortable. I have more restful sleep, too. They were priced well and the delivery was quick.

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    Reviewed Aug. 10, 2016

    My old bed was just average and was getting worn out but Zinus is really nice and I chose them because of their price and reviews online. We bought the memory foam mattress, box-spring and pillows. The mattress came pretty quick but there was a little hold up for the box-springs that took a little bit longer than a week. The mattress has broken in a little bit, but the foam and everything are perfect. Now, I fall asleep quicker and feel more refreshed in the mornings. In my old bed, I had some slight back pain in there but this soothes up my lower back. It’s super comfortable and Zinus is an amazing company.

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    Reviewed Aug. 9, 2016

    Zinus is one of my prospects on a business that I own and I thought I’d give them a try. My current bed was sagging, so I got a Cal King 14-inch foam from them. The quality and the cost were good, but the foam was a little too soft. I assumed it would be firmer. So, I'm going to return it. Other than that, the experience wasn't a bad one. I ordered and it came although they did ship the wrong product initially and I had to send it back. I got the right one, but it didn’t really work that well. I would recommend Zinus, though. They were very cooperative.

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    Reviewed Aug. 9, 2016

    We bought five memory foam mattresses from Zinus mostly because of the reviews online. And the price had something to do with it too. I'd recommend them.

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    Reviewed Aug. 8, 2016

    Zinus had a Cal King available and someone from their office had come. Their selection was good enough and they were one of the few companies that had a hybrid – the both foam and spring. Because of these factors and their price, I got from them a hybrid mattress and a bed frame, which is better than our old mattress. I would say all good things about this mattress. I've had a lot, like four, of mattresses throughout my time, from expensive to low-cost ones and a lot of them from the standard Costco style. But this Zinus mattress definitely had a nice big recommendation review that I sent over to most of my family member who might be looking for a mattress.

    To top it off, the day after I bought it, Zinus had a sale and I was able to save almost $100. I emailed them and within a day, they got back and said my account will be credited the difference. So, that was nice. Also, delivery time was good and the bed came faster. I was completely blown away by it. It’s been an excellent experience with them and my wife and I both love the bed. I would definitely be buying some more, for sure, in the future.

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    Reviewed Aug. 7, 2016

    We were looking to buy a bed but in the dark so we did a little bit of research on the internet and my wife found Zinus. It was a hope in prayer because we really didn’t know a lot about it and we didn’t know anybody that had one, so we made the purchase based on what she saw off the internet. So we purchased a king-size, memory foam with its own frame and an inner coil in it. The transaction was all internet based, which was tech-friendly, and the bed came when it was said it was going to come.

    The frame set up really easy and as soon as we broke the restraint on the mattress, it exploded and laid out flat on the bed. A warning to tell people that it’s going to explode as it’s under a lot of tension would be nice. When it let go, it flopped, nailed our lamp and killed it. They might make sure the warnings are good on that. We were very pleasantly surprised at how well we slept and how well it’s holding up. It’s new to us but has been a very good mattress and we love it.

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    Reviewed Aug. 6, 2016

    I used to have different kinds of pillow top with the spring mattresses. But the Zinus memory foam mattresses are much better. I bought four of them online, the first three through Amazon and the fourth directly from their website. Buying a mattress online is a huge thing and it's a big deal for people to rate on it if they are not satisfied with the product. So when I read that they had really good reviews I decided to go with them. The price is also really good, it's a steal, and they give the warranty guaranty. If there is no satisfaction, you can get it back and there is no hassle for the customer to return it. It was a great experience for me. My job requires me to sleep for a certain time so I have to wake up no matter what but since I started using the Zinus mattress, sleeping became more comfortable for me. The product is awesome and I'm highly satisfied and will recommend it.

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    Reviewed Aug. 5, 2016

    We did lots of research, comparisons and reviews and price was definitely a factor. Zinus seemed like they stocked up pretty good compared to the other name brands and they’re a lot less expensive so we chose to buy a memory foam from them. It didn't have any springs but had a gel top. It was extremely soft and we like it. Since then, I sleep like a log because it's more comfortable. However, the shipping took a little while. They never gave me an estimated time of arrival and it took a lot longer than it was supposed to be at the beginning. Then when it came, it didn’t have a box and was only in a big bag. But other than that, it has turned out well.

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    Reviewed Aug. 5, 2016

    I purchased a 10-inch foam mattress from Zinus. They have good reviews. We have a foam mattress of different brand in our master's bedroom, and thought we’d give Zinus a try for the guest room. We've tried it out but haven't slept on it. We’ve had two people sleep on it for a number of days and they said it was very comfortable. Our only issue was that we had to reorder the mattress because somehow, it got lost in shipment and that was a little disappointing.

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    Reviewed July 27, 2016

    I read some reviews about Zinus and it was pretty good. I bought a queen size memory foam mattress and so far, so good. It's a totally different experience compared with my old bed. It's much more softer and quite comfortable. It's a bit too soft though.

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    Customer Service

    Reviewed July 26, 2016

    I purchased one of the Zinus memory foam mattresses as well as a pillow. I was looking for that type of mattress and I was researching a lot of different brands and providers of those products. It came down to a mattress that was within my price range sold by Zinus. The 95% positive customer experience feedback on Amazon, which is where I originally found it, and the materials they use ultimately led me to purchase the Zinus mattress. I've had a 5-year old mattress prior to it but Zinus is much better. I'm having a little bit of back pain and it has subsided since having Zinus. That's been great. I can now get a better night sleep and I feel more refreshed in the morning. I'd very much recommend it to anybody who would ask me my opinion on the mattress.

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    Reviewed July 25, 2016

    I got a king size mattress with a 12-inch foam from Zinus. It's easy to order and set up. Delivery came in a timely manner and the packaging is easy to deal with. It was an overall enjoyable experience. After the first few days, once the mattress fully puffs back up, it seems pretty consistent every night.

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    Reviewed July 20, 2016

    We have a king and a queen memory foam mattress from Zinus. I like the comfort it provides and it was a good value. It's better than my old one.

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    Price

    Reviewed July 17, 2016

    I like the price of Zinus. I bought two mattresses as well as two bed sets from them. I got the Green Tea Memory foam mattress and it was comfortable. My old mattress was also memory foam but took a long time to break in. The Zinus one was good after just a couple of days. The Zinus mattress is also softer and a bit thicker and it seems to work better for me.

    The item arrived very fast, well-packaged and in good condition. However, initially, I didn’t like the product because there was a very strong chemical smell, but the seller was very upfront about that. So after I let it air out in accordance with their instructions. It took about a week longer than I anticipated, but once that it aired out, it was fine. It was a great experience with a reputable and trustworthy seller.

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    Reviewed July 16, 2016

    The foam mattress from Zinus is much better than my old bed that I had for 7 years. It's more comfortable, has no springs hitting you and they warrant behind their product. Zinus have a good product when you don’t get a defective one.

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    Reviewed July 15, 2016

    I bought a 12-inch memory foam mattress from Zinus and I like the way it is. I was worried about comfort but it's a firm bed and it feels good to lay on. My wife has problems with her hips, so I figured that memory foam would be better for her and it is. It doesn't bother her. If Zinus would just make a pillow that has cooling stuff on it, that would be great.

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    Price

    Reviewed July 14, 2016

    The memory foam bed from Zinus is cheaper and I'd recommend it.

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    CoveragePrice

    Reviewed July 13, 2016

    We were looking for a more firm mattress and I have read a lot of reviews that memory foam mattress are good for backache. So we purchased a Zinus memory foam king mattress and a 5-inch base. It's more firm and I feel better compared to my old Posturepedic bed with spring mattress. I was also impressed with the base. It’s a perfect fit and the cover that comes with it. So I’m very satisfied with the purchase and the price. It's a great quality product and it's worth it.

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    Reviewed July 12, 2016

    I was tired of filling pillows in my back and wanted a foam mattress. So, we looked around for something inexpensive and we found Zinus on Amazon. We eventually found that they were on a special and it's better to buy directly. We purchased three mattresses and they came with pillows, and then we bought some additional pillows.

    Zinus communicated and shipped the mattresses very quickly. I understand the way it was packaged - I get a rectangular shaped box with a spherical, cylinder-shaped object inside. So, the corners get kinda beat up because there's nothing to keep it. But other than that, the mattress was fine. With the pillows that we ordered a week later, it took longer for them to ship and we had no idea on the timing until they shipped it. It said they shipped it on a Friday and they'd be in on the next Friday. And then next thing, when I checked the tracking, it said it was a Monday to a Monday. So, I don't know if I just misread it the first time or if it changed in between the shipping from the first time I looked at it. So, it was a little delay on the pillows. I would have liked to have had it shipped a little quicker but, no problem with it.

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    Reviewed July 11, 2016

    The Zinus bed is much better than my old bed. It had the odor when it arrived but we know that's typical of a foam mattress. We liked the convenience of the purchase.

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    Price

    Reviewed July 8, 2016

    Sam's had Zinus and the mattresses were cheap and they would ship to my house. I really liked the first mattress so I bought another one. My second mattress from them was one of their hybrid queen-size mattresses and came with a free pillow. The mattresses are super comfortable and I was really surprised at how small they were able to get for shipping. It's a cool experience opening the mattress and the pillow they sent me is the best pillow ever. They charge $50 on their site for it which is a lot, but the pillow is amazing. I'm going to buy another one soon.

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    Reviewed July 7, 2016

    I recently bought a mattress from Zinus and the shopping experience was nice. I was supposed to purchase it from Amazon but when I did a search, I found that Zinus' headquarters was next to my town and they were having a 20% off sale. The delivery was good and was on time, so that was nice. But the actual experience has not been so good. This was a memory foam mattress with a top layer of gel which was supposed to make it cool. The description said that the mattress does not get hot, but it does get a bit hot at night. That's one of the biggest drawbacks for now. I'm not having a better night's sleep and it's actually worse. But there's nothing I can do and I'm stuck with it. It's hard to return it because it's a mattress.

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    Zinus, Inc
    Response from Zinus, Inc

    Dear Imran:

    Thank you for your review and we are sorry to hear that your new mattress is less than perfect! We have 30-day warranty program to replace your mattress if you are unhappy. Please reach out to us at your earliest convenience. All details are provided via private response. Thank you and we will talk to you soon!

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    Verified purchase

    Reviewed July 6, 2016

    We had a great experience with Zinus. In previous years, we have purchased night therapy mattresses for our other two children, and recently, we purchased another mattress for a new child. We've been very happy with our purchases. And we also love to share the business that we've done with Zinus with others who are looking for those types of products.

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    Customer ServicePrice

    Reviewed July 5, 2016

    Purchasing from Zinus went smoothly, though I had an issue cancelling an order which was taken out of my account and had a few emails going back and forth on reimbursing that amount. But the emails were fast so replying was good. I had a spring mattress before and the Zinus memory foam mattress is much better. The prices were pretty cheap so I wasn't expecting better.

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    Reviewed July 4, 2016

    My mother-in-law has a Zinus bed. When my wife went to go visit, she slept on it and loved it so we got a 12-inch memory foam bed and a bed frame from Zinus as well. It was easy to get it and we are all out comfortable with it. I wake up feeling a lot more refreshed than I used to on our old bed. I also wake up with a lot less back pain.

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    Reviewed July 3, 2016

    Zinus was recommended by one of my friends. We saw it in their house and thought it was good. We gave it a try and bought a king mattress. Everything was good but the mattress has some problem. The head side of it is very low and maybe it's because of the packing. It's been about two months since we got it and we thought it would set back to the normal after opening it but it has not. They told us to turn it over but I didn't give it a try yet.

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    Customer ServiceStaff

    Reviewed July 1, 2016

    Their customer service has been very good and their reps have been attentive. I've recommended Zinus to several of my friends.

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    Reviewed June 26, 2016

    I was looking at different mattresses on Amazon since I was putting together a new guest room with an Asian theme. When I noticed the Asian platform beds, I looked at the frames first and then the mattresses. I got my Zinus mattress and frame, and they were wonderful! I got the 12-inch memory foam for the platform frame. Two of my daughters slept on the mattress and they said it's nice. I got a free pillow from them but I never received it. So I called and told them I got everything except for the pillow. They then send another one out and I received it, so it was nice. They are very easy to deal with.

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    Zinus, Inc Company Information

    Company Name:
    Zinus
    Year Founded:
    1979
    City:
    San Leandro
    State/Province:
    CA
    Website:
    www.zinus.com