About Sit 'n Sleep
Sit 'n Sleep is a mattress superstore located in Southern California. For over 35 years, Sit 'n Sleep has dedicated their focus to finding consumers the perfect mattress based on their individual wants and needs. The Sit 'n Sleep consultants are continuously researching sleep health and attend various training courses on an ongoing basis. Sit 'n Sleep carries all major mattress brands in addition to bedroom furniture, bed linens and pillows.
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I purchased a mattress and box springs from Sit n' Sleep. It's a good mattress for the price and I got a good deal. I like it a lot. It's very comfortable and it's a major upgrade from my old one. Their customer service rep was fantastic. She was very attentive and friendly. The only negative experience that I had was with the delivery guy. I live in a mobile home park and he needed to call and get directions on how to get to my place. He could not speak English very well and he didn't understand what I was saying so it was very difficult trying to communicate with him. Nonetheless, he was nice and super friendly. It was a good experience overall. I'd recommend Sit 'n Sleep and I would definitely shop there again.
Hi Lorne, Thanks very much for this feedback!!! We really appreciate it!!
Everything has been working out okay with our mattress from Sit 'n Sleep. It feels good. It's better than the one we had before. The sales reps were good. However, we had to exchange, ‘cause the one that we had was just too hard. It seemed okay when we tried it in the store. We exchanged it for the same mattress, but with a pillow top. This is working out better. But we had to pay the difference and the stocking fee. I wish we could have gotten a better deal on that.
The delivery was good. The people who came to deliver were all wearing masks. They were really cautious of the mattress when they brought it in, and they were taking care of everything. However, I was trying to price match and there's no way I can find the same name mattress anywhere else. So, that slogan, “We'll beat anybody,” doesn't apply really ‘cause there's no mattress out there you can compare it that’s the same.
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I just moved into a new place with my wife and she's pregnant. So I was looking for a better mattress that can make her more comfortable and feel more support during the pregnancy. I felt good about the Sit 'n Sleep mattress and it was comfortable when I tried it at the store. I got a hybrid mattress and it has been good so far. There were three guys who did the delivery and it was okay. But the attitude of one of the guys was not that good. He wanted me to sign the delivery paper and at that time, he just threw the mattress topper on the floor instead of handing it to me directly. I felt bad about that kind of action and at the same time, I noticed that the cover was not something that was necessary to use. So, I returned that instead at the end. But we're satisfied with the quality of the mattress.
I had shopped for mattresses before and finally decided to make the leap. The woman helping me knew exactly which mattress I came back to find based on my description. I tried it, knew it was the one I remembered, and bought it. I was in and out quickly, my mattress was delivered and set up quickly and I'm now thoroughly enjoying the good night's rest on this thing. I've become a morning person now. The second I lay down and turn off the light, I fall asleep. I get a full 8 hours rest and I wake up refreshed instead of in pain and still tired. This was a great experience, this is a great mattress, and I'm incredibly grateful to you guys for providing this experience.
We've been on different mattresses, but we were still sleeping on the same waterbed furniture. When our last one sprung a leak, it was an ordeal getting it drained and getting it taken care of. We realized at our age that we're not physically able to deal with the downside of having a waterbed, which is a catastrophic leak. We travel a lot, so we spend enough time on conventional mattresses that we know we can sleep on one. Nothing beats a waterbed, but we're getting older now. We decided to change back to a conventional mattress and bought one from a local Sit 'n Sleep store. A mattresses is a mattress, is a mattress but the price is good. It was also everything we expected it to be and the fella who helped to us at the store was very professional and took care of us.
The delivery came off just as advertised. We have a two-story house and they took the new mattress upstairs. They also removed the old, empty waterbed mattress, which still weighed a couple hundred pounds because of all the residual water in the baffling. They took that down, disposed of it, and the installation went perfectly. I called the sales rep about two weeks later and let him know that it had all gone off exactly the way he had said it was going to. If I was gonna recommend Sit 'n Sleep to someone else, one of the biggest factors for me is that they kept their word, so I would call them reliable.
On 2/28/20 I walked into the Torrance Sit-n-Sleep store and was immediately greeted by RAFAEL **. He asked me a few qualifying questions. Once I answered them he took me to the Sealy Posturpedic area. Rafael was very knowledgeable and was focused on what I wanted not on what he wanted to sell me. Rafael then took me over to a mattress that helps to determine what firmness bed would be best for me. Usually, I hate dealing with salespeople but working with Rafael was a pleasure. I ended buying a Sealy Hybrid Silver Chill 'F' mattress, sheets, and two pillows. And I couldn't be happier. Excellent experience and have already recommended SnS to a number of friends and co-workers.
The installers left a mess of the house with box material all over the floors. Additionally, the bunkie boards we ordered did not fit the bead frame! When I tried to return them, I was told that I would not receive a full refund. They will charge a 20% restocking fee even if you never used their product! They didn't respond to any of my emails about this issue. I'll never do business with Sit 'n Sleep again, and I strongly advise all other buyers to be wary of purchasing from this company.
Customer service good, different option. It's great but I will say the pricing are somewhat high. But everything else it's okay. I would definitely recommend it to anyone that wants variety opinions.
I purchased a box spring and mattress in 2017 for my son. Recently found out that the bed was sagging and box spring frame was broken. I called my go-to neighborhood Sit 'n Sleep where I've purchased for many years. Unfortunately they no longer deal with Sherwood product (falling out) and they gave me a number to call for the warranty/claims. It's like jumping through hoops, trying to get someone on the phone for Sherwood.
After a week of trying and finally getting someone to email me, they sent an inspector to review the items. I then received an email with approval for new mattress and box spring, but I would need to pay for shipping from Arizona + added removal of old items via mail along with the tags. At this current Covid time, I'm finding myself in a financial hardship with one person working in the home since March of last year. I reached back to Sit n Sleep to speak with a supervisor, but she's been in training and will be for the remaining week. I'm stuck and my son continues to sleep on the floor.
According to our records - this has been taken care of. Guest was given an exchange.
Love my Hybrid Mattress. Very comfortable and fits my body and style, able to sleep comfortably and no more backaches. I also like the protector that I purchase to put over the mattress it feels like silk. Really love it and it was worth all my coins.
Very good experience. They observed Covid protocols by giving us a pellon sheet to place on the beds before laying on them. There was absolutely no pressure to purchase. We weren't planning on a purchase that day, but did so anyway. Delivery was spot on! Arrived and set up right on schedule.
Sit 'n Sleep Company Information
- Company Name:
- Sit 'n Sleep
- 14300 S. Main St.
- Postal Code:
- United States