Sleep Number Reviews

Called them out one time and they adjusted foam but made it no better. Very unhappy with the Sleep Number Silver Edition. Even though it's adjustable on both sides, my side still goes down when my husband is in the bed with me. The bed is not soft, even on the lower settings. You feel as though you just slump in there. And it's too hard on hard settings. It's like sleeping on a lumpy lounge chair. If you decide to buy a Sleep Number, be sure to test it out first!

I have had the best sleep since I bought this bed. Never thought a bed would make such a difference, but it does. And for those nights you ate too late, and perhaps reflux is a risk, head of bed goes up. Awesome. Eliminating any issues with reflux. Super bed.

I have had my Sleep Number bed for 5 months. I have been happy with my night's sleep. Since having the bed, back pain that I would complain about upon waking up is gone!!! I like the flexibility of changing the firmness of the mattress, depending on how my body feels. Bedding is more expensive but I am hoping that the quality remains high. Time will tell.

We went into the Lynnwood store to look at your beds. The salesman went through all the beds and had us lay down on one to see what our number was and to give us a reading of what our back looked like using your bed. Well it sold me and being a veteran, your financing for veterans made the deal even sweeter. So we got one of your beds and have been very pleased with it since getting it.

I absolutely hate this bed. While in the store I tried 3 different beds with the adjustable base and they were quiet. The lady in the store convinced me to buy a model that was more expensive than the one I intended to buy and they did not have that model in the store for me to try. Ever since it was delivered the adjustable base is so squeaky that if I move in the night, the squeaking noise is so loud it wakes me up. Half the time I get an error message about connectivity. I called customer service and they say buy a more expensive power surge cord because the brand new one I got most be too cheap. REALLY. There is nothing they can do about the squeaking. Of course the base is not returnable which I knew but didn't realize that it was so noisy. Will be returning the uncomfortable mattress.

We had been looking at a sleep number bed for some time. From the time we walked in until we left with our order placed was a great experience. The sales person educated us with no pressure to buy at all. He helped us find the perfect bed and bedding within our budget and was helpful from ordering, to delivery, to the follow up to check our satisfaction. He also helped us find our perfect sleep number. My wife and I now have the most comfortable bed we have ever owned! Mine is 55. And my wife's is 65. Couldn't be happier. Thanks sleep number!

My wife and I purchased a new bed at the Minneapolis Home Show. We showed them the bed we wanted, and the salesman began to write us up. We didn't know what the model was called, and assumed that he would write us up for the correct bed - we were wrong. I asked him about the return policy on three occasions, as we were concerned about spending $3,500 on a new bed and not liking it. Three different times, he told us that if we didn't like it, the same people who delivered the bed would come back and pick it up without any charge to us, but we would be out our $179 delivery fee. The sole reason we purchased the bed was because he told us that we could return it, without additional costs to us.

The first installers did not set up the bed correctly... It made noise getting on and getting off. After complaining to the service folks, a second couple of installers arrived and didn't have a work order, wouldn't do what the service rep said would be done... One of the installers argued with my wife.... Finally a call to a supervisor settled the issue. When the installers left, they drove over my flower garden making 6" ruts with their box truck. We love our bed but the contracted installers reflect VERY negatively representing an otherwise great product. I'm still waiting for a promised contact from the complaint department where I want to send pictures.

This is a great bed, but I thought I bought it outright, and did not just rent it for a while. Based on what has happened, I have changed my mind on Sleep Number Beds. They are great while they last, but ours did not make it a full year. After less than a year, the bed is deformed, and is bordering on unusable. The recline feature has shifted all of the various components in the foundation, base and mattress to the point where it does not even look like a mattress anymore. The bed now shifts a good 8-12 inches forward and is difficult to shift since all the parts are connected. We had to buy 12" thick pillows to stuff behind the bed, just to make up for the deformity this bed has and to keep our pillows from falling between the headboard and the bed.. This bed it was either not designed correctly, or was manufactured or assembled incorrectly.

I purchased a Sleep Number bed in February. When the delivery guys came to set it up they found out that the factory had sent the wrong mattress (I had ordered a regular King and they sent a Split Top). They had already moved our old bed and assembled most of the new one when they realized it was the wrong bed. The delivery guys assured me that they could get the new parts and have it fixed in the next few days so I wasn't too worried, even though the bed would be unusable for me until it was fixed since I have a toddler who sleeps with us and it wouldn't be safe for her with the split in the mattress. Well, when customer service called me to schedule the date to have the bed fixed, I was told the soonest they could be there was 2 weeks and there was no way to get anyone there any sooner. I was pretty unhappy as I was having to sleep in our guest room on our old mattress, but that was the soonest they could offer.

To start with, I went to my local sleep # store and tried several of the different beds on display. I choose a King C2 and purchased the bed. I was told by the salesman that I had 30 days to try it out and return it if I didn't like it. After receiving the bed almost two weeks later, I set it up and tried it out. Within the next two weeks I tried several different sleep #'s. None of which seemed to get comfortable to me. After three weeks I called and said I wasn't getting the comfort I thought I should. I was then told it usually takes about three weeks to get used to it. Having Faith in them because of this being new to me I tried it longer.

On Mar 3rd, I purchased a Sleep Number base, mattress, sheets, mattress cover, and pillows. The bed was to be delivered on Mar 16. They called us at 10:00am and said they were 45 mins away. We left work and rushed home. About 11:30, we called to see where they were and was told they had gotten rescheduled and were headed about 100 miles away. After several phone calls, they scheduled for 5:00 pm. Again, we hurried home and at 6:10, they called and said they were at least 2 hrs away. We asked how long it would take to set up the bed and were told at least an hour. So we're looking at 10:00 at night.

Purchased a Sleep Number Bed. Their delivery department was impossible to deal with. Could not and would not give me an approximate time of day for delivery. They would not schedule delivery more than two weeks ahead. I cancelled the order. A week went by I called customer service again only to find out they had never processed the cancellation even though they gave me a cancellation number. Now they are telling me it will take 3 or more weeks to process the credit to my credit card. I have to pay the $2,300 credit card bill to keep from having interest added and will have a large credit to work off my credit card going forward. This purchase has been nothing but a nightmare since I walked out of the Sleep Number Store. Terrible customer service. Stay away from Select Comfort.

I Give $3500 CASH Cal. King all the bells and whistles. I received a bed in a box. Ok so 30 days later something is not right, So I open mattress to find my air bags weren't cured and my entire inside mildewed. They taken cash and then you don't matter. Don't buy. Ten years and my bed is junk. I Have pictures they send waterproof bags. And long story short is they tried replacing piece by piece and I had to replace the pump at my cost. The bottom line is I never received the last I was ever supposed to buy and the Bag on 1 side leaks.

I love my Sleep Number bed. I do not have back pain any longer. I use to be a restless sleeper. I sleep very sound now and wake rested with energy. I have the standard model and am still able to sit up in bed just by adjusting the firmness. Then when it's time to sleep I push one button on the remote and it sets it to my Sleep Number 35. No more pressure points that keep me awake with previous beds.

We bought a P6 and unfortunately it didn't work for us. We found out after the fact that the salesperson lied to us. She told us that we had to order the bed with home delivery, we didn't. She told us that the cost to return the bed would be $89, it wasn't. The delivery people took the boxes with them when they left, without asking, so unless I wanted to hunt up new boxes somewhere, I would be unable to send it back without paying for the most expensive method to return the bed. None of the return methods they mentioned came anywhere near the $89 we were quoted. The total cost to return the bed, including the cost to have it setup, was $400. Obviously we couldn't afford to keep trying beds at that rate. That means we will never try a Sleep Number bed again. Sleep Number refuses to do anything to make this right. We were happy Sleep Number bed owners for 28 years having owned an older classic model. Now we are very upset owners.

I purchased a Sleep Number bed last year and it was the best decision I have make in a long time. It is the most comfortable bed and I no longer wake up with back and hip pain. In fact my chiropractor wondered why I stopped seeing him. This bed will allow you to sleep better and with less back pain. I highly recommend it!

When we purchased our bed they assured us if we returned for any reason, we would be refunded the purchase price less $179.00. We were not satisfied with the bed as it was uncomfortable and kept deflating. Instead of $179.00, it was $400.00.

After years of suffering through an ok night's sleep, my husband and I decided to get a Sleep Number bed so he could have his soft bed and I could have a harder bed. We sleep great now and wake up rested.

My Sleep Number C2 was delivered on Thursday. It leaked air so quickly I got only a few hours sleep and was in pain the remainder of the night even refilling it every few hours. I called on Friday and was told that I would have to troubleshoot myself. I couldn't find the plugs until Saturday. Another night with no sleep! Finally found the plug and found the problem was the mattress. Called customer service and store. A manager was supposed to call me within 24 hours. Didn't happen. Another night with no sleep and pain. Wrote a bad review on the company's website. No response. Monday morning: 4 nights without sleep and pain. Sleep patterns seriously disturbed. This is torture. A company that promotes itself as reducing pain and solving sleep problems is worsening both because of their lack of product support. They want to charge me for returns and I must make this satisfactory for them by packing and shipping myself for their defective product.

Before our Sleep Number purchase, I woke up several times a night because of limbs "falling asleep", within two nights of sleeping on our Sleep Number bed, those issues quit occurring. I highly recommend the Sleep Number bed!

Once I found my number, I slept all night for the first time in years! Love our bed! At the Sleep Number store we got to try out the different beds and some of their pillows.

I have suffered from back pain the majority of my life due to a sports injury from my college days. Everyone talks about the importance of a good night's sleep and how it can help with lower back pain and other problems. When I stepped into a Sleep Number store for the first time last year, they made me realize my back had working extra hard while sleeping because of how poor of a mattress I was currently on.

We could not believe what a difference it made in our sleeping until we got our Sleep Number bed. We both sleep more soundly and comfortably than we did in the past. There is no way we will ever go back to a conventional style bed. Thank you Sleep Number.

I had a very good experience when buying my Sleep Number. It has lived up to my expectations. I would recommend it to anyone.

We love our sleep number bed. It is the best thing we could do for our sleep. My husband and I both have back issues and would wake up sore in the morning. My husband would toss and turn all night long trying to get comfortable at night and would keep me awake. Not anymore. We are both sleeping better and I would recommend a sleep number bed to anyone thinking about buying one.

I have arthritis and every morning my shoulders and hips would ache. Both of my sisters recommended Sleep Number so I decided to give it a try. I am so glad I did because I am now ready to meet the day without pain. Being able to control how firm the mattress is wins my vote. And my two dogs like it, too, because they now insist on sleeping with me.

The Sleep Number bed is by far the best experience I have had. The salesperson in the store was extremely helpful in assisting me to choose the best unit for my needs. I sleep better on this bed and my chronic back pain has been reduced by 60%. I highly recommend this bed.

Best bed ever!

This is by far the most comfortable bed we have owned and or slept on. We purchased the adjustable bed and love it. Before this bed, we would wake up with neck and shoulder aches. We tried many different pillows but nothing worked to our satisfaction. One of my brothers and his wife had a Sleep Number bed and suggested we try one. That's how it all started. We found our numbers and our elevation and the rest is history. We love our bed and have recommended it to several people. We would not trade it for anything else.

We love our Sleep Number. It really is an amazing bed that I can see us keeping for a long term time frame! We had such a wonderful sales rep in the Annapolis mall. She gave us the full experience even though at the time we were just looking. At the time she was fantastic and so is our bed.

I usually don't spend time writing negative reviews, and I have the utmost respect (and sometimes pity) for sales reps in retail, but for the sake of potential customers, I believe this is necessary. Please do not misunderstand - I only speak for the sales service I received at the Sleep Number store at Christiana Mall in Newark, DE. I entered the store with my heart set on purchasing a mattress, and left never wanting to go to Sleep Number again. I was truly appalled at the rude and condescending tone (not to mention frequent glares) of the female sales representative as soon as I entered the store. Perhaps she was having a particularly bad day, but it is still no excuse to take it out on the customer and make him/her feel so unwelcomed and angry. Please, Sleep Number, do not allow others to feel as I did when I left the store this afternoon.

I purchased a Sleep Number bed less than a month ago. I was torn to either get bed that lifts like a hospital bed or a stationary bed. The salesperson, ** had about six quotes laid on the table for various beds and options. He said "why don't you start here at the top and see what you think?" I said then "I can go back down to this bed which was 3k cheaper." "Yes," he said. We have decided that we don't use the moving parts and wanted to go down to a regular stationary bed. I called and was told the $2500 frame of the bed was not included in the trial. I am beside myself.

Utterly devastated over this $8000.00 VERY EXPENSIVE purchase!!! After the first night of owning this bed it started splitting further, and further apart! Called customer service the second week of owning the bed after seeing the huge crevice get bigger and bigger. The first customer service representative I talked to was very nasty. She told me it was my fault for the way I was using the bed and by "using" I mean adjusting the ADJUSTABLE bed, I caused it to split??? (This is after sleeping on it for TWO weeks.) I called back a couple hours later and talked to another representative. He agreed to send someone to look at the bed. The pictures below show the 5-6 inch gap between both twins and that the bed pushes out about 2-3 inches over the base.

We had a house fire last year and we're without our sleep number beds for 6 months. Couldn't wait till we were able to purchase sleep number beds again. We never wake up with any aches or pains. Our son also had a sleep number. When it came time to purchase another bed for him, he definitely wanted another sleep number. We love them!

Ridiculously not happy with this bed. The 1st 6 mths were great and then the bed started sagging in the middle even with both chambers set at the same level. Customer service was no help, I ended up purchasing a new topper at a "discounted" rate as per my warranty. What an expensive mistake. Thanks QVC for making me a believer.

I have just received a new bed with the Flex 1 Adjustable Base. The first two nights were not good. Backaches and restless sleep. I called the toll free number and asked about returning the bed. SNB is sending a "Base Pad" free of charge and a technician to install it to help with the sagging mattress. My greatest complaint is that if I decide the bed cannot be fixed, SNB will only take the mattress back. They will not refund the price of the base. I will be stuck with a $2000+ base that will be useless.

I purchased my bed from the local Sleep number bed store in Blue Springs, MO. When my bed was delivered they were two hours late, disrespected my home by not shutting the door whenever they entered or left, didn't know what I had ordered. Then after they left I look at the brochure and realized the bed silhouette had not been set up properly. I immediately contacted customer service and it was closed. Contacted them the next day, explained situation and was told it would be another 2 weeks before they could get someone to my house. The manager shortened the time frame to a week later.

I have a bad back, a lot of people say that but I've had five back surgeries and I have a hard time being comfortable anywhere. We bought a split top adj Sleep Number bed and I must say I haven't had a better night's sleep in a very long time. I love this bed!!

Our Sleep Number bed is very comfortable. This is our second sleep number bed. We gave the first one to our niece when we moved. It took a couple of years to be able to afford another. We are glad we were able to get a second bed.

Three years ago I bought a 'Certified Orthopedic' mattress and foundation from a local manufacturer's showroom. My reason was to replace an older set that was no longer giving support to a once broken back and two newly replaced hips. Attached label info included endorsements by unnamed Orthopedic Surgeons and Medical Doctors (plural). Within a year fitted sheets became 'baggy', the mattress surface was wrinkled and body pressure points could feel individual springs.

This is my second sleep number bed. I had the first bed almost 20 years. When it came time for a new bed I never considered switching beds. It is so comfortable and being able to switch firmness at the push of a button is wonderful. I have recommended the bed to several people.

I am so pleased that the company has reconsidered its warranty on my mattresses and are going to send me a new set. Because of it's reputation I am sure that when the time comes we will buy our next bed from them.

My husband and I bought our Sleep Number bed in Sept. It was great because I like the bed soft and he likes it firm. The only issue we had was because my number was so low and his so high, he would feel like he was falling into my side. Sleep Number send us a pad to even up the sides, which corrected the problem. So we are both enjoying the bed.

It is a wonderful bed. You can change the amount of air to how you feel. The support is great. We just love it. I recommend it to everyone. Easy to change sheets.

I purchased 3 adjustable queen size beds in May of 2012. Less than a year later the motor failed on one. Everything was taken care of under the warranty. A tech was sent out wit a replacement motor with no cost to me. Now the motor on that bed has failed again along with another bed. I called today only to find out that

Buyer Beware! Full disclosure, yes I did sign the contract that states that the return policy does not cover the adjustable base. Mea Culpa! What isn't in writing is the way company/local store sold me on the 100 night trial. Nothing illegal, but somewhat less than above board. It was used as a closing pitch that if we weren't completely satisfied, we could return "the bed" for a full refund minus pick-up fees. Great, that made me feel more comfortable spending $6600. In fact, it was the deciding factor! However... it was never discussed that it did not include the $2000 adjustable base. That somehow was not pointed out.

Sleep Number customer service provided excellent support. There was a processing delay from our credit card which put our order on hold for a short time. Our customer care representative let us know about the delay and then called back when the issue was resolved. We also received follow up calls to make sure that everything went well. The order shipped much quicker than estimated. We were also able to take advantage of a limited time offer for free shipping. We will purchase from Sleep Number for our future bedding needs!

I've had one Sleep Number adjustable bed for 11 years. During this time, any small problem we had was immediately fixed, i.e. replacement of foam siding, etc. So happy with customer service over such a long period. I bought another for a second bed for myself about 3 years ago. A feature that is never mentioned, but one I tout regularly is the ease of making the bed. I am of an age that makes lifting mattresses difficult. My Sleep Number folds up, slip top sheet corners, hit the "flat" button and watch it stretch out perfectly. Lift the foot a little and top sheet and blanket, tucked in without effort. A 20 minute exhausting chore, completed in 5 minutes.

We just ordered our 2nd C2 bed! We have been very pleased with this experience just like with our first bed! Our son now is using our first bed and he enjoys it as much as we did! Everything that we were told was followed exactly from the cost, phone calls and delivery and set up! I recommend Sleep Number to everyone as I am a long-time user and will continue to enjoy the comforts of my new bed and new pillow!

I had been wanting a Sleep Number bed for years and we finally purchased one! The sales person at the store was very helpful and nice to work with. We opted for the P6 which wasn't even on the sales floor. We like the bed. It is nicer than our old box spring but I am not blown away by its greatness… Perhaps because I had it in my head that it would be perfectly comfortable and live up to its advertisements. I think we are sleeping better on this mattress and the adjustable firmness is nice to have as our bodies change but again, maybe a higher end box spring would have delivered the same results.

The issue I am having is the mattress has sagged where the dual side meet in the middle of the bed. The gap is separated with a foam filler. I inspected the bed to discover the foam topper had a vertical tear consistent with the area where the sagging was occurring. I have since ordered a new foam topper two years ago, and was given a pro rated price for the replacement. This has not corrected the problem. I have contacted select comfort to voice my issues. I was instructed to examine the outer foam, the topper pad as well as the oem base. These are in perfect condition. I feel the problem is where the dual bladders are gapped. I would like to convert this bed to a single bladder. This should resolve the issue. I would like a pro rated price on this conversion. I was informed I would need to pay full price. Has any one else has this issue, or am I the only one?

The bed gets a 5-star rating and the bedding, not so good....2 rating. The 2 is because the top sheet has nothing to tuck into with this type of bed, thus it is going everywhere. That needs to be fixed. The bottom sheets (extra long twin) each stay put because they are fitted. The top is one big sheet that doesn't stay put. Maybe some elastic on the edges at the bottom like a fitted sheet would do the trick.

We recently purchased our second Sleep Number bed when we decided to upgrade to a king-size. Our original purchase was in-store, and we couldn't have been more pleased. When it came time to purchase again, we decided to try online ordering, and were equally pleased with the experience. And we'll never choose to sleep on a regular mattress again!

Misleading sales personnel telling us we qualified for 36 month financing so we find a bed, they show us a price, then when we go to finalize the purchase they say you can only finance for 36 months if you pay full price not the sales price. 1-800 customer service doesn't care either that you are misled. All they want to do is get you hooked on a bed. And you will pay what ever. I would not refer a friend to just get mislead.

Good experience with salesman. Comfortable bed.

This is our second sleep number bed. We upgraded to one with the ability to raise our heads to help eliminate several things like snoring, acid reflux, etc. We find this new bed unbelievably comfortable - neither of us wants to get up in the am.

Great bed, thinking about buying king size because we have a new baby. The only thing that I didn't like about the Santee store is I received a $100 referral coupon and when I went to use it, saleslady acted like I was free loading. Didn't like that, but love the bed.

We have owned our Sleep Number bed for over 2 years now & our only problem is that we can't take it with us when we travel to Florida in the winter time. Because we work during the winter & rent, the experience of sleeping 6 months on another mattress after sleeping on our Sleep Number @ home for 6 months is beyond imagination of the difference of sleeping on a foreign object (bed spring mattress) for 6 months. Unfortunately, the owners of the rentals we sleep in have not experienced a Sleep Number bed. One thing that we think about and look forward to going back home to is our vacant Sleep Number bed plus the idea of being back home again. Thank you Sleep Number bed for embellishing our thoughts of returning home to a sound sleeping experience.

Purchased our California King bed about two years ago for almost $9800. I never thought that we would spend that much for a bed but I was tired of sleeping on floor due to back issue. Using the interest-free financing helped with the pain of the price. I have my side set to 75 which allows me to sleep and most importantly wake up without a sore back, and unfortunately have started having issues with acid reflux at night, and thanks to the options that allow me to raise the front and have the timer lower it when I want has allowed me to sleep throughout the night. If I had to list one complaint it would be if I ever need to relocate it will be a major pain to break it down.

This bed is great, just love it. I am glad the water bed we had sprung a leak. Our daughter and son-in-law had a Sleep Number for several years and they just upgraded. I sleep better and body aches are much less with being able to adjust the bed to be less or more firm. Thank you for making this bed. :-).

This was one of the best things we've ever done for ourselves. I was struggling with sleep issues and knee pain every morning. Our mattress was only 5 years old and wasn't cheap. However, after spending a few nights at hotels for work and not having knee pain in the morning, I realized it may be our mattress. A couple of friends had recommended Sleep Number, so we took the plunge and have ZERO regrets! Customer service was top notch as well.

The purchase of our sleep number bed was very easy and stress free. The sales staff were very helpful and everything was delivered ahead of schedule. We have been very happy with our purchase.

I own three Sleep Number beds (I recently purchased my third bed). I can't say enough about the quality of sleep my family and I get with our Sleep Number beds. When my husband and I wanted to purchase another bed for a spare room, we shopped at a variety of mattress stores, but couldn't find any other mattress that has the comfort and quality of a Sleep Number. It is a bed that will be the last mattress you ever purchase.

We had one for ourselves and our sons asked to have one. They sleep so much better.

My wife and I have two Sleep Number beds in the house - ours and one for guests. They are the most comfortable beds available. When we go on vacation we can't wait to get home to have a good night sleep. We have owned our Sleep Number bed for three years and have bought the adjustable frame for ours.

This is our second Sleep Number bed and we absolutely love it. We bought our first sleep number while in graduate school and so we bought one of the lower ends bed. This has lasted us a very long time and will last many more years, for sure. We recently upgraded to a larger and more comfortable bed with sleep number and have not looked back. The cost is a bit higher than some other beds out there but the comfort and adjustability we get from this bed is completely worth it. We have been sleeping better and waking up more refreshed. I would recommend this bed to anyone who likes getting a good night sleep.

I've had no problems with the bed at all. It is very comfortable and worth the money when you consider that you don't have to worry about the mattress changing its firmness over time. It is nice enough that I decided to buy another one for my daughter. I am confident that it will be the last one I will ever have to buy for her.

Before buying my Sleep Number bed, I was using a Tempur-Pedic. For me, my back hurt so bad every morning, that I literally had to crawl out of bed. But with my Sleep Number bed, I can get the exact amount of firmness need for restful sleep but not too firm to hurt my hips and back. I love the SleepIQ so I can track what improves my sleep quality. I'll never go back to any other mattress now that I know what real quality sleep is like.

I used to have to move to the couch or another bed every night from my husband's snoring. His snoring is much less with the Sleep Number. I love the temperature control and use the heat/air every night. I am finally getting the sleep I was missing for years. Love my Sleep Number bed and would recommend to all my friends...especially for those that have spouses that snore :)

Think I bought this Sept 2012. The hand unit had messed up occasionally before May. Say you have 50 lbs pressure but you'll drop down to 45 and it lets out too much air for just 5 lbs then too soft. Then you'll go up 5 lbs and it puts too much air in and bed too hard. At this point not very happy with it and I think it's just the hand control is inaccurate not the pressure unit. It would be nice to know when I set it for 50 that is actually what's in it. Only reason I bought this is I'm disabled after failed back surgery. Since 1st surgery March 18, 1998 I now total 8 separate back related surgeries. I live in pain. Even 4 hours sleep in a row would be nice. Doesn't happen often.

We 'inherited' a Sleep Number 6000 from my in-laws. We slept on it last night and neither of the chambers stayed at their firmness levels. While I know the bed is out of warranty, I am wondering if there are any suggestions for us.

The sheets are the best we have ever used in our 54 years of marriage. The sales persons at the Mentor mall are the greatest. They helped my wife find the correct sleep number by telling us info we had not heard before. Now she sleeps even better than before. We love our sleep number bed and all of its accessories.

Our new Sleep Number bed has improved our sleeping pattern. We can look at our sleep IQ numbers and try to repeat the same routine when we have had a good night sleep. The zero G setting has relieved my lower back pain and has made a big difference in my health. Overall we are very happy with the new bed.

I love this bed! We got the adjustable base which works great. It has reduced my husband's snoring by at least 50% using the "snore" setting. I had hip pain and knee pain with my old bed while on my side and now I don't. I recommend it to everyone!

My husband and I have very physically demanding jobs, at the end of a 13 work day we are beyond exhausted, often with back pain. I used to wake up with tension headaches, and my neck was getting a strange curvature... We've had a sleep number bed for about 4 months now. Love it! Also bought the Lyocell sheets... Must have! I sleep so much better, no more tension headaches and the curvature of my neck is gone. Haven't had any issues. Both my husband and I are very happy with our purchase.

We have a Select Comfort Ultra King Size bed which has served us well and has been a very comfortable bed. Unfortunately, we need to replace the mattress top, which is a zip-off cover that goes over the top of the mattress. When we contacted Select Comfort, the quoted cost of the cover was $1,078. That's about 60% of the cost of an entire bed complete with pumps, frame and mattress!! This is a real rip-off of customers! Over the years I have received a number of coupons from Select Comfort for recommending their products to friends but I guess I won't be receiving any in the future because I will no longer recommend Select Comfort.

I live in Greenfield Indiana and drove to the Lafayette service. Took the time to help me with the option and get the coupon I had taken care of that customer service told me was good but when I got to the store was not. Great customer service. Keep it up.

First of all the Sales Person was very courteous at the store we visited in the Solomon Pond Mall in Marlborough, MA. Very knowledgeable about the product and working out the details of financing the bed without being overly pushy or using strong arm sales tactics to get us to buy. Delivery was when they stated. We opted to set the bed up ourselves. Instructions were easy to follow. There were some corner pieces that were missing but did not prevent setting up the mattress. A call to customer service got the missing pieces sent to us quickly. Have to say our old mattress was about 17 years old. Used to wake up with a sore back every morning. Now we get up in the morning without the back ache. Would not hesitate to recommend one of these for anyone else.

While I loved my sleep number, I recently found mold growth on the gray foam and the air mattress material. I had no idea this could happen! We have a mattress cover over the zipped cover. I really would like to know how this can be fixed. I have had my mattress for about 10-12 years. How long has it been there? It is quite a lot of growth. It is also on both sides of the bed. I have been having extremely bad migraines for about the last eight years. Wonder if this is the cause? I will have to look into that too!

Is lack of disclosure still a lie? My husband and I purchased a new bed for ourselves for our 10 year anniversary. As a consumer, we have many choices when buying a new mattress. We unfortunately chose Sleep Number. We had a great experience at the store. The salesperson was nice and helpful. We have no complains there. When we are in the store we aren't sure if this nice mattress is worth the thousands of dollars it costs but were reassured that there was a 100 day guarantee.

I purchased a Tempur-Pedic firm bed a year before buying the Sleep Number bed. The test at the store showed me that a firm bed was the wrong selection. The test required lying on a Sleep No. bed connected to a TV screen showing where pressure points of MY body were. At a firm number (present bed then) it was concentrated in a small area. As the sales lady reduced the number it spread out on my body which has after delivery of the new Sleep Number bed, maintained sleep comfort.. I like it and my three children and their husbands and wives like it too?

Love my sleep number - comfortable, good nights sleep. Nice people in the Greenville NC store.

We just paid off the bed this month, and have now had the bed for an entire year. This bed was by far the biggest waste of money in our home. First off, Sleep Number loves to bait and switch. We paid for the Flex fit based on the looks of the bed in the store. You receive just the bed and frame. The pretty box-like platform the bed sets on is not included. We were not told that. With all the tubes and pumps under the bed, it's an eye sore. But that is the least of our concerns.

I have suffered from a bad back and neck problems for years. I particularly have problems when I spend an excessive amount time reading. I have had my Sleep Number for almost five months now and my back and neck problems are almost completely gone, despite a grueling school load!

I purchased a P5 bed over the phone about 5 years ago and it has been leaking air for a while. I paid close to $2000 for the bed. It's like some other review said, "Select comfort don't give a blip about you after the first 100 days." Before going into their customer service issue, let's just start by giving everyone some perspective on the bed. In fact, till this day, I am trying to "scientifically" understand what's the difference between their so-called "performance line" compared to their cheaper, entry level beds.

My wife and I purchased an ILE with adjustable base while at the Sacramento Home and Garden Show. We were not there to buy a bed but after laying on the ILE and talking with the salesman Anthony multiple times, we decided to pull the trigger. We would talk to Anthony, walk around the show, went back to lay on it again, left to walk around the show, then on the third visit, we ultimately agreed to the purchase and paid $7400+ for the bed. What sold us on the purchase was Anthony repeatedly telling us that we could return it within 100 days if we did not like it. He sold us on the fact that there was no risk since we could return it. And when I say return it, I mean ALL of it.

Penny was very helpful during selection of our bed. We were allowed to take time to explore the options and answered questions. Penny kept us informed as did all associates. Set up very professional and all questions answered. Very pleased.

Bought bed with a discount. Bed was an outlet purchase. Bed came with refurbished air pump. Called factory and they became argumentative. They advised me I should have been told about outlet products before the purchase. I was not advised of this prior to completion of my purchased. Called store manager and he insists that he explained this in detail. Not true.

We love it! What more can you say! Great nights sleep.

Got our Sleep Number bed in December and I hate it. (My husband is ok with it) Close to $6000. Before finalizing our purchase - I tried out a Sleep Number bed in the Sleep Number store... I was not convinced it was the bed for us, mostly because of the cost. I was told by the store salesman and also the phone salesman - Nothing to lose, 100 nights guarantee. I have not had a good night's sleep since it arrived. We have contacted Sleep Number - we can return the mattresses but the base is non-returnable. We have to pay the return shipping on the mattresses. So when all is said and done we will receive approx $3100 of the $6000 (nothing to lose - $3000 is a lot of "nothings").

From the visit to the showroom to today, my husband and I have been more than satisfied with our new Sleep Number bed experience. I would recommend a Sleep Number bed to anyone and would say you'll be pleasantly surprised at the cost when compared to a regular mattress. Very pleased!

Ever since my son was born 14 yrs ago, my sleep has been lacking in quantity and quality. I thought that was the way it was to be from now on, and just resolved that I should get accustomed to it. During a business trip, I stayed in a Radisson and slept in a Sleep Number bed. It was at that point that I knew I had to own one. I purchased my Sleep Number bed 5 months ago. I can honestly say that it is the best purchase I have ever made! I noticed a much better night's sleep the very first night in my home, and my sleep has improved ever since that first night. I used to survive off of 3 to 4 hours of sleep each night. I now am sleeping between 7 and 8 hours each night. I am waking up refreshed and ready for my day. I am sleeping like a teenager again!

This is the worst bed I have had. We spent money to get the premium model. I have tried just about every setting. Have tried different pillows with each setting. My husband likes a higher setting and I like a lower setting. Problem with that is my side of the bed slopes and his is higher. Has not at all relieved pressure points. In fact made my back worse. This was not worth the money. Lot of hype and overrated.

We are happy owners of two Sleep Comfort beds. We liked the first so much we bought another. So this review is not just shooting from the hip. We bought a 4" memory foam mattress pad (paying more than at other places) because we've been so happy with the Select Comfort beds and the customer service. Our mattress pad cost $300. Delivery was prompt and we unpacked the pad and laid it out to air as instructed. The smell was really strong, sort of petroleum/plastic smell. The packing material said this is normal and would dissipate. They call it "fresh foam" smell. The common term for this is "out gassing."

We have been using sleep number bed, 20 years or more. We now have 3 of them. The first original is still in great condition, never had any problems with it. You sleep very comfortably. We would never consider any other bed. Our friend paid 7,000 for a bed, he still is sleeping in a recliner, it will take many years to pay off. Should have chosen sleep number.

We bought a Sleep Number bed 11 months ago. We paid $3200.00. Seventeen hundred was for the Dual Temp layer that warms and cools. That layer is made of memory foam, which sinks down with the shape of your body and doesn't spring back. In less than six months we were sleeping in the same "craters" our bodies made that caused us to get rid of our old mattress. But with a conventional bed it took ten years to make these craters. Due to these craters, both my husband and myself experience pain in our shoulders and arms daily from sleeping in a crater. I feel whatever comfort may be offered by the Sleep Number bed is negated by the Dual Temp layer. Sleep Number doesn't really care how you feel about your bed after the first 100 days. They got your money.

There is something self-control provides when going to bed. Knowing one can make an adjustment is often enough to evoke an inner confidence and peace that relaxes and prepares one for a good night's sleep. I know it did for me. Thank you Sleep Number.

We purchased a Sleep Number bed with an adjustable base in December. We were repeatedly told by both the salesman and the store manager that we had 100 days to try the bed in home and if we didn't like it, we could return it. We paid for the bed and did not have delivery until more than 6 weeks later. The day the bed was delivered the adjustable base wasn't working correctly, the wifi function didn't work. We did not want to take delivery of the bed, since there were already problems with it. We were told at that point by the delivery persons that you only have 100 days to try the mattress, the adjustable base sale is final the minute you are in the store.

I love my i8 Sleep Number but I bought a dual control topper and I have been miserable ever since. There are two large boxes that sit on either side of the bed that we trip over when we get in and out, and the topper slides off the bed each night. Before we get in bed we have to pull on it to try to get it back on the bed. Complete waste of money!

Love the bed but am not as pleased with the IQ system. It is inconsistent in recording sleep patterns, at least 5x/month. It does not record any information or it is inaccurate in the time of day. Otherwise, very pleased with this bed.

My wife and I had tried 3 different types of beds before we finally went to a Sleep Number Store. The sales staff were great and they took time to help us figure out our sleep number and which bed would work best for us. Since we received our bed we have never slept better. We have dual chamber bed and my wife sleep number is 30 and mine is 55. There is no comparison to the other brand name beds we tried before. Hands down we love our Sleep Number bed.

It wasn't until my chiropractor convinced me, very strongly I might add, that I needed a different bed. I tried the Sleep Number plus a few others and was convinced that the Sleep Number bed was for me! I love it and wish I had gotten one earlier!

My husband and I have had our Sleep Number bed since the fall and truly enjoy it. We got one on recommendation from my parents who have had one for many years. We have both been sleeping much more soundly and wake rested. Very pleased with the service and quality!!

I love my Sleep Number bed, but I have to say that the Dual Temp is my absolute favorite feature. I no longer need multiple layers of heavy blankets weighing me down in the winter, and the cool air keeps me comfy all night during the warmer months. I can't imagine sleeping without it!

I have purchased the Sleep Number bed 7 years ago. I was happy about it even though the pump display was broken. Two years ago, I recommended to my son and he bought one too. I also recommended to a few of my friend. Few weeks ago, one side of the bed started to leak and I had to pump to my firmness level every day. Today I had an online chat with a customer service rep and was told that I need to spend about $250 to replace the air chamber and the pump.

I love this bed. I have the M7. From the first night sleep in October until now I have enjoyed the bed. My wife loves the bed also. My sleep number is 35. I sleep like a champ. Thanks.

The staff was very quick to help me. All of my questions were answered. The bed is pretty nice. I like that my fiance and I can each have our own firmness setting. The 30 year warranty covers anything that can happen to the bed, at least that is what the Sleep Number employee told me, so that offered some peace of mind since air mattresses are known to wear out with time. The experience was positive overall, I would recommend a Sleep Number bed to my family and friends.

The best choice ever, and don't know why I waited so long. I have already told some of my friends to check them out if they need a new bed.

We love our new Sleep Number bed. The delivery was horrible, the 3 delivery men were rude. One of them rang our doorbell and opened the door and walked in. They parked the big truck on our lawn, I asked them to put the truck on the driveway and I was told that the delivery wouldn't take that long. I again asked to park the delivery truck on the driveway instead of my lawn. They were not happy about my request and started unloading the bed boxes, I then told them to get the truck off my lawn. Instead of handing the boxes out of the truck they threw them on the ground. At this point my wife suggest that I should leave before something bad would happen. I don't know what happened after that. I will never do business with Sleep Number again because of the delivery.

I love my bed and I get the best night sleep ever. I do not even know when my mother gets out of bed. And I am not waking her up either (My mother is 93 and I moved in with her after my dad past away. She did not want to sleep alone). She also enjoys a good night sleep as well, thank you so much. And if needed we can change the firmness of the bed. Just love it.

I purchased the mattress and furniture set on 1/24/2015. The total was almost $9k before tax. I was waiting for a call with "5 days of my order" based on the email confirmation I got. I didn't get that call and decided email them. I got an email saying I will be contacted in 72 hours. Guess what? No one contacted me. So I called them myself and the lady could not be less interested. All wanted to do was find out if they are processing my order. I was met with silence and a single word answers. So I decided to go to the store where I purchased the bed at the Arcadia mall and the Asian salesman didn't seem to care neither. So I'm really debating on just canceling the whole damn thing. After they make the sale they didn't care. And I'm not asking for much just some service for the products I order. I mean I didn't get a sit and sleep mattress. This is suppose to be top of the line. Yet I get better service at McDonald's.

This is by far the best sleep I've ever had. Comfort with support. I have many chiropractic issues, in fact my chiropractor suggested I get a Sleep Number and I'm so glad I did! I wake up without ridiculous amounts of pain, yay!

From the moment we walked into the store to our continuous nights sleep, it has been a fantastic experience! My wife was pregnant and she enjoyed the freedom of being able to adjust the bed to maximize her comfort! The world is a better, more well rested place because of Sleep Number!

We've had our C2 Sleep Number bed for about 6 months now, and really are happy with the purchase. The adjustable pressure gives good relief for aching backs. The supportive foam bolsters allow you to sit on the edge of the bed and the bolsters fully support you, as does the center bolster.

Love my c2 mattress, it is simple and a great replacement for my former waterbed. Set up is so easy. Would recommend to anyone!

DEALING WITH THIS COMPANY HAS BEEN A NIGHTMARE for my wife and I so save yourself the stress and headache. Like many of you, my wife and I walked into a retail store and were sold on the product. We were on the market to purchase a mattress on the advice of my therapist since I suffer from back problems due to cancer. Hence, we decided on a Sleep Number bed and anxiously waited two weeks for its arrival.

We have had trouble with our bed from day one. We purchased a split king with all the bells and whistles. An $11,000.00 bed. I know way too much to ever spend on a bed! For that price we expected an excellent night's sleep and great customer service. We might as well spent a dollar. I've already complained about the bed not working properly even after 3 service calls. My complaint now is with the horrible customer service this company gives. We decided since they couldn't fix our bed we would exchange it for another. Of course all others were priced less. It has now been 4 weeks and another 4 phone calls to customer service to find out why we haven't had our exchange yet. I get the same run-around story EVERY time. Lots of apologies, "I will personally see that this gets taken care of", etc.

Bought bed 1-4-2015. Didn't receive bed till 1-20-2014. Tried bed for 2 weeks. I'm in pain in neck and upper back. From pillow sagging into bed. Bought extra firm pillow, still not comfortable. Call today for return. So after pick up and having to pay $600+. And no BED to sleep on. I had to pay for delivery and pick, $400. And stuck with a Sleep number mattress pad $219. This was suppose to be a good bed, not . You are buying an air mattress and memory foam that SAGS. Beware, and read reviews before buying a Sleep number bed.

This will probably be removed immediately but the frame is not included in the 30 day payback period. Customers need to be aware of this. And for a sales person to lead one to think ALL can be returned in 30 days is just false information.

Let me start off by saying this bed is extremely overrated and expensive. When you look at this bed as a whole, the only unique feature of this bed is the remote control pump. The bed is basically an overpriced air mattress. The accessories are extremely overpriced as well. I had spinal surgery last June and hadn't gotten a comfortable nights sleep in months, and frankly nothing may work but I had to keep trying. So I decided to try the Sleep Number bed only to find out that it did not work for me. Well that was a costly experience to say the least! They charged me $199.99 for them to pick the bed back up, @195.99 for a mattress pad, and $99.00 for a pillow (the best item out of the whole thing) but still extremely over priced, and $89 for the original delivery and set up.

Our daughter bought a Sleep Number bed spent over 3300 for it... The chambers kept losing air, they kept having a big bump in the middle. She was waking up in the middle of the night with pain making her already sore back worse unless the numbers are the same on each side the bed won't function. She has called in multiple times for help and every time give her the runaround. Now she's past her hundred days and they won't let her exchange it. She is pregnant and having difficulty sleeping on this bed and nobody at Sleep Number seems to care. I contacted Shelly, I booked the CEO to have her call me and they said that she doesn't take phone calls!!! But they sure didn't have any trouble taking their money...

We bought our bed 2 1/2 years ago. We really did like the bed and was happy with it until one side began to lose air. When we called the company, we discovered we would have to disassemble the bed and move the tubes to discover the problem. After we found out whether it was the tube or the mattress, we would have to pay from $92 to $129.00 plus other charges to replace either pump or mattress. Also that would entail disassembling and reassembling. It isn't worth it. If this is what happens every 3 years, the product is unacceptable.

In 1998 I had cancer removed from the back of my neck and because of that my upper body is always (24/7) stiff and sore. I would wake up in a regular bed and have to take a least 1/2 hour to get the body moving. We purchased a Sleep Number bed in August of 2014. Since sleeping on this bed I now wake up without the stiffness. My Sleep # is 40, but I have been experimenting with higher numbers. I am so happy we purchased this bed.

My husband and I are enjoying our new Sleep Number bed. As with every new mattress there was a bit of an adjustment period. However, we have both found our numbers. I'm a 70 and my hubby is an 80. We have noticed a considerable difference in the way we feel after a good night's sleep on our Sleep Number Bed. I have less stiffness and back pain than I experienced with a regular mattress. I know once I get all snuggled in it is very hard to want to get up. One of the things I love about it is that the mattress is so light weight. We have no desire to own any other bed. My husband surprised me with the purchase of our bed and I will be honest - I wasn't sure I'd like it, but living the experience has changed my mind! Thank you Sleep Number. You have two more satisfied customers.

I purchased the bed just before Labor Day. Also purchased with the bed was a Cool Memory Foam pillow. The pillow was great by itself, but combined with the bed I have not slept so well in I do not know how many years. I no longer have a stiff neck and can sleep for more than 4-5 hours without having my hips and neck hurt. Wondering why I did not purchase one of the Sleep number beds before I did.

I love my Sleep Number bed. I have had a memory foam as well as standard mattress. This is by far the most comfortable bed! Also, an absolutely great feature is that I can buy regular sheets of my liking and use them. Unlike let's say a waterbed, where you need to purchase certain ones. The bed is also very easy to move around for cleaning under it or even giving the room a different look and rearranging the area. So pleased with this purchase, rest of my family also purchased beds.

I bought my bed in CA July 2003. Have been very happy with it until recently when the pump no longer communicates with the remote. I have done all the suggested fixes and nothing works. In addition, they don't tell you that the 20 year warranty is prorated so a new pump and remote for a bed that I can't possibly move myself is over $200.00. So I get to pay over $200 for a bed that cost me $3,463.96 in the beginning. Not Happy!

We ordered our Sleep Number bed in August, but because of remodeling issues on our end, did not take delivery until October of 2014. I love how my back does not bother me when I awake. The bed is adjustable, and although it took several 'tries' to get our number 'right', I am so glad we purchased our Sleep Number bed.

I bought my Sleep Number mattress online, it was delivered quickly and was super easy to set up. I have had the most comfortable sleeps since I bought it! What a great bed and a good value for a good product!

We bought a $4 K plus bed and are extremely sorry that we wasted so much money. We didn't have it 3 months and my husband's side was concave. I called Customer Service and she wanted me to turn the egg crate mattress. The issue continued and I wondered if an air tube was not working. I called Customer Service and they wanted $150 to come out. The puppy ate the bed control remote and a replacement costs $299. I am over throwing more $$ away. The best thing I did was to buy a pillow top Tempur-pedic from Costco and replaced the egg crate. This product is SO overvalued.

Had back problems but new bed has helped. Very comfortable and no back problems in the morning. Would highly recommend.

I have never sleep this good ever. Not only that, if I want to sleep on a cloud, just make it softer and if my back hurts, make it harder. So it is two beds in one.

Was recommended to SN by a friend from work. I have osteoarthritis in neck and lumbar spine and hadn't awakened without being stiff and in pain for years. I have not had morning pain in these areas since I switched to a Sleep Number bed (basic model). I am single so sleep alone and keep both sides at 95 which works best for me. Great product.

I am very pleased with the service I received from the store and the people who delivered my bed. Everyone was very friendly and helpful. The only complaint I have is I was told if I recommended someone to the store and they purchased a bed I would receive $100 for this. I did send someone to the same store and they purchased a bed. They were told I would receive this too. But I never did. This was back around October 2014. So far this is the only problem I have so far since my purchase.

Pleasant experience at the store. Been sleep much, much better since getting a sleep number bed.

I never thought the bed would make that much of a difference in how I sleep. Since getting the Sleep Number bed, I've slept better than I have in years.

I have personally had a great experience with our new bed. I sleep much better every night and love being able to adjust the firmness depending on how hard of a day I had at work. My wife has not enjoyed the bed however and despite sleep number trying to make things more comfortable for her, (free memory foam underlayment upgrade) sleep quality has remained much worse than before this bed. My wife really prefers a softer setting and at these lower settings she says the bed feels too much like a low quality air mattress. I wish there was a way to make us both sleep well. My rating is 5 stars, my wife's is a 1.

After years of restless sleep on numerous mattresses, the Sleep Number Associate helped my husband and I to find a bed that truly fits both our needs. I suffer from continuous pain due to degenerative disc disease. Finally, at 50 years old, I can sleep through the night and wake up feeling restored and rested. My husband is no longer disturbed by me during the night. It's allowed me to continue to pursue an active lifestyle. We've recommended Sleep Number to several friends & family who have since also purchased a bed.

Setup time for me was 2 hours & fun. I went step by step & not a problem. Yea! The bed works just as advertised. Our sleep # is 55. My sister just visited and sleep on this bed. Sleep #45. She could not believe how comfortable & easy to adjust.

I have owned four beds in the last two years of my life and after having so many issues with each of them I finally broke down and bought a sleep number and it was the best investment! I love my sleep number bed! The best part is that I can adjust it to be just the right setting for me! This is the best bed I have ever slept on!

Love my Sleep Number bed.

After purchasing a new premium mattress that was just too firm. I took my girlfriend's advice and visited the Sleep Number store in Edina, Mn. Two hours after sampling various mattresses I decided on the newest Innovation model. The combination of a firm foundation and a soft plush pillow top works perfect for me. I purchased this mattress during the Labor Day sale and saved substantially on the purchase price. I love this mattress! I look forward to going to bed every night! I'm a 95 and I'm a totally satisfied customer. Great sales and set-up experience also. One minor annoyance was waiting two weeks for delivery.

We love our sleep number bed. My husband had been unable to sleep in a bed for more than 5 years. He had been sleeping in a recliner due to back issues. He now sleeps in our bed and has very little back pain. We chose to try this over surgery and now we are very happy with our choice. We would definitely recommend this product and often do.

We have had nothing but issues with our sleep number bed from the start. We have had 2 air pumps die and now another last night. When your air pump totally fails you lose all the air that is in the mattress and it goes flat. Then you try to get a replacement pump only to find out you have to dish out another $158.00 AGAIN to replace it and then wait for 3 days for it to arrive.

The bed is AWESOME! I haven't slept this good in years. It's so nice to be able to change the firmness without having to buy a new bed all the time. We bought the memory foam cover and it is wonderful. The best thing is that we both get what we want in a bed.

We initially were talked I to the C series bed by a showroom salesperson who made all the promises of amazing sleep in the world. She also suggested upgrading to the dual temp (over 1,000 add on feature). The basic model and dual temp ended up being close to 5,000. I will say they have very generous finance packages which was nice.

We talked about replacing our bed for at least two years. We had slept on inner spring mattresses our entire marriage (13 years). My husband has had a bad back for almost 20 years and never has had a great night's sleep. We read reviews and went ahead and bought a Sleep Number hoping it would be just what we needed. It only took a night or two to find out number (I'm a 35, hubby is a 50). The best sleep we've ever had! And now we have another problem, we can't get out of our bed. It's so comfortable! Thank you, Sleep Number!! We will recommend you to everyone we know!

Best sleep I've had in my entire 48 years. Fit for me and how I sleep. Just wonderful.

We replaced an 18 year Sleep Number bed with the upgraded version including Flex 3 frame and P6 bed. The new bed is comfortable but very high making entry and exit more difficult and while sitting on the bed our feet do not touch the floor. The split mattress is impossible to make and seems to be warmer than the previous model. The remote uses multiple buttons for entry and at night will certainly take enough effort to make changes that will wake you fully for results. It will take some time for us to adjust to the changes and fully evaluate the end result.