Nest Bedding Reviews

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About Nest Bedding

Since 2011, Nest Bedding has sold factory-direct, eco-friendly mattresses and bedding. The company hand-makes their mattresses in the U.S., and its natural bedding products include organic sheets and blankets.

Nest Bedding Reviews

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    Page 4 Reviews 240 - 440
    Verified purchase
    PriceStaff

    Reviewed Oct. 21, 2017

    One of Sleepopolis' top reviewed mattresses was the Nest Bedding and after looking online, we wanted to check out one of the retailers. The most convenient one was on Lafayette Street and there was this guy who was very helpful at the store. We tried the mattress out and their retail experience was very pleasant overall but it took us a month to actually make the decision to purchase it online. The site was very easy to navigate and they also had that Affirm option where you can make the payment plan which was good. We also used a promo code for $200 off that Sleepopolis offered. It was a very expensive mattress but the investment was worth it. The Nest Bedding mattress is really good and we love it. I would totally recommend it.

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    Reviewed Oct. 20, 2017

    My girlfriend had pillows from Nest Bedding and she really enjoyed them. So I purchased the king-sized, hybrid, organic mattress and it's fantastic so far. I love it. While it arrived on time, the delivery team left it at the bottom of my stairs. Our stairs are outside leading to our house and they left it on our driveway. It would have been nice if they brought it to the top of the stairs. Instead I got it up by myself, which was a bit tricky. Still, I would totally recommend Nest Bedding. I’ve had trouble sleeping forever and the mattress really helped a lot and made a big difference.

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    Reviewed Oct. 19, 2017

    Nest Bedding is a local company with a good price and I bought The Alexander Signature from them. There’s a little bit of smell but I am satisfied and it has improved my sleep. I would recommend Nest Bedding for it’s a good product.

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    Reviewed Oct. 18, 2017

    We looked online for some bedding options and looked at a lot of reviews. We decided that Nest Bedding fits into our budget as well as it got good reviews. I had issues at the start because I’m used to a former bedding and we opted for a medium one. But I got used to it now. Also, my wife is happy with it and the quality is good. I would recommend them.

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    Customer Service

    Reviewed Oct. 17, 2017

    We ended up with a bed from Nest Bedding and then I went back and got two pillows. They were the third mattress that we ended up trying. My wife and I are both happy with it. My transactions with them were all smooth. However, my wife had to call them and she had some issues. Something happened and they ended up shipping it out via UPS, but it took her two weeks to get it. I'd recommend giving them a shot.

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    Staff

    Reviewed Oct. 16, 2017

    We needed a new mattress for my son’s bed and I’ve heard a referral from friends for Nest Bedding. We bought the bed for my son and that’s his first proper bed. It worked out really well and he really liked it. The overall quality was good and I liked the way it came in the small box when it was delivered to our house. It was a very positive experience with Nest Bedding.

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    Price

    Reviewed Oct. 15, 2017

    I ordered the Love & Sleep mattress online from Nest Bedding. I got it mostly because of the price and had it delivered. It was an easy transaction. The bed is good quality and worth the money. It’s in my guest room and I’ve gotten a lot of compliments on it.

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    Response from Nest Bedding

    Hi Larae, Thank you for taking the time to review our company and share your experience with our Love and Sleep mattress. We are so happy to hear it is working out!

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    Sales & MarketingStaff

    Reviewed Oct. 14, 2017

    My wife has a degenerative disk in her back and she’s getting a better sleep with Nest Bedding because she’s not waking up stiff. I was very pleased with the sales rep and we had the normal shipping. This is our first Nest Bedding product and I don’t think others could beat the quality of the bed we got. There’s only so much you can do because of the degenerative disk, she still has the pain from the disk, but Nest Bedding is not making it worse. And we’ve been on beds that have made it worse.

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    Reviewed Oct. 13, 2017

    I decided to try out Nest Bedding and purchased a mattress online. Their website was easy to use and the price was good. I’ve had the mattress for about three months now and it’s better than what I had for five years. My old bed was good but it wore out real fast that it sunk in. Although I sleep like a rock and I could sleep on the cement floor I don't really notice the difference with the Nest Bedding mattress but I wake up a little less stressed on my back because it's straighter as compared to my old bed and it has more support. However, I was hoping that it would be a little more comfortable because from the reviews I was reading, I thought that the mattress would be more comfortable. But other than that, everything was easy and I had a wonderful experience.

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    Response from Nest Bedding

    Hi Kevin, thank you for taking the time to share your experience with everyone. We are glad to hear that you are liking your new Nest mattress. If you end up finding that you want it slightly softer, please feel free to reach out within your 100 night trail period and we can discuss a few options with you that could really help. Thanks again!

    Verified purchase

    Reviewed Oct. 12, 2017

    You get what you pay for with Nest Bedding and I recommend it. I got the Alexander Signature Series mattress a couple of months ago and it's good quality. I asked a couple of questions about financing on the mattress through the online website and also through email after buying it and I got good interactions. The mattress was delivered on time. It's much better than my old one and I like it. It makes getting up in the morning harder.

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    Response from Nest Bedding

    HI Alec, Thank you for taking the time to review our company and share your experience with everyone. We are glad to hear you are loving your new Nest Bedding mattress!

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    Reviewed Oct. 11, 2017

    I’ve had my Nest product for three months now and it’s all good. I bought it online and it has great quality. Our Nest Bedding is a guest bed and everybody that slept on it really liked it.

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    Reviewed Oct. 10, 2017

    I was looking for a new mattress, a bigger one, and did my research online. I got one from Nest Bedding, I made the purchase online then had it delivered via FedEx. I had it since early July and quality and comfort-wise, it's been really good. But I think for the most part, all mattresses feel good like the first couple of years. It's more about like how long that quality lasts. Still, I'm recommending it to friends already, I tell them I really like it. It’s similar to other memory foams that tend to sleep hot but that's not something that I have an issue with.

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    Reviewed Oct. 9, 2017

    I was moving and I didn’t have a permanent location where I could store things into until I had my apartment set up. The fact that Nest Bedding mails the mattress to my door made me purchase from them. I purchased online the $600 mattress with medium firmness, and delivery was exactly on time. It was a great experience. Compared to a box spring, the mattress is great and I love it.

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    Staff

    Reviewed Oct. 8, 2017

    I had been researching about smaller beds. Eventually, it looks like I had trusted Nest. We have had the mattress for six months and I am satisfied so far. It feels a lot better than our older mattress. It's been great and I would recommend it to friends.

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    Reviewed Oct. 7, 2017

    I was looking at a bunch of different companies for a new bed and in looking through the reviews online, I saw that Nest Bedding is highly-rated. Their site featured plain memory foam mattresses and I wanted to pick between the coil and the memory foam so the Alexander hybrid mattress really stood out to me and I liked it. I ordered it with an adjustable base which was a great add-on for that kind of bed through Sleepopolis and I was able to get a $200 discount by using their website. The cost was on the higher side but it's valid and fair because if I were to buy it at a retail store, it would be double the price. It was a bit delayed though. It took three weeks to get it in and it was wrapped in a box. I unpacked it and it essentially inflated on its own. I was very surprised with how very good the quality was.

    I paid through Affirm which is very easy to use. I downloaded their app and I was able to make payments easily. They set up the payment and plan for six months with no interest which was a great addition through the online process. I was able to pay $168 a month and any additional payment as needed. It makes it very easy to afford the bed. Overall, I really enjoy it and I sleep better because the previous bed was old and it was a huge upgrade for me. I would recommend it to anyone who's looking for a bed who's not a fan of memory foam mattresses and wants something in between.

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    Reviewed Oct. 6, 2017

    I’ve done some online research and looked at a couple of websites that did testing of different companies’ bedding. We decided to try Nest Bedding. Had they not had a trial and just a straight purchase, I’d probably never looked at it. So, the trial was attractive to me. That’s when we started having our bed traded for another mattress that’s less firm since the first mattress that we purchased was too firm for us. And if I were not satisfied at all, they’d just give a refund. Otherwise, I would have just gone to a local store and tried out a mattress just like we’ve always done. Compared to the hybrid mattress that we had before, Nest Bedding is of better quality. The mattress that we had for about 10 years has a cradle that my wife and I lie on. We tried to rotate it periodically but still, at that age, it has still caused me some back pains because it wasn’t very smooth at the time.

    Their website provided a lot of good information about the trial, their rules, the type of foundation support that you need not just a box spring but an actual foundation. The swap process took a little bit longer to do. But overall, it’s been great. This is the first time I’ve done anything like this with this type of a purchase online and based on the experience I had, we look forward to doing it again. If not for a mattress, there’s something about their level of commitment.

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    Sales & Marketing

    Reviewed Oct. 5, 2017

    I compared all the mattress products online and Nest Bedding has good reviews. I liked the $200 discount promo code online and I thought it was a good time to buy so I purchased the memory foam mattress. The delivery was fast and the quality of the mattress is good. It's easy to unpack and assemble. I dragged the mattress out and it expanded itself. It's a good deal. But I’m not very satisfied because I live in Lake County Illinois which is a lower state tax but they charged me with a higher state tax because the Nest Bedding distributor at Illinois is at Cook County. I think they can readjust it anywhere because it's an online service.

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    Response from Nest Bedding

    Thank you for taking the time to write a review about your experience with our company. We are glad to hear you are loving your new Nest mattress! Our tax laws for that area are pretty strict to what we can and can not do when it comes to applying tax. We will look into this to see if it is an option.

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    Reviewed Oct. 4, 2017

    We were looking at some websites that compared different online sellers. Nest Bedding has more sense of option and we liked the reviews and the price. We ordered the mattress online and called it good. The delivery was nice and easy as well. We liked that the mattress was delivered in a box and came out great. We’ve been using the mattress for three months now and we like it. It’s been great and I’d recommend Nest Bedding.

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    Response from Nest Bedding

    HI Kirsten, Thank you for taking the time to write a review about your experience with our company. We are glad to hear you are loving your new Nest mattress!

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    PriceStaff

    Reviewed Oct. 4, 2017

    I wanted to get a new mattress and it was time for me to get one. I wanted the foam bedding with some of the coils. I was looking at two other brands and then at the last minute, I read somebody else's review that said he wanted a Nest Bedding. For some reason, I shifted after I spent hours looking at that. I was looking at setups online and the minute that I saw the Nest Bedding and read the reviews on the headboards, I went with them instead and I'm very happy. The other brand I checked was highly rated and it was going so well, but they were a little more expensive and somebody told me that was crazy. The Nest Bedding bed was $300 which was $400 cheaper than the other brand. Although the other brand had a 15-year guarantee, Nest Bedding's 10-year guarantee was good enough for me since I'm already 70 years old.

    I did everything online and Nest Bedding sent me a couple emails when they were getting ready to make it and ship it out. However, they made it sound like they were customizing but they were not and got me on their way. I've had the Queen sized Alexander Hamilton since June and it's almost 90 days. I have 100 days to change my mind but I won't do that. A lot of people complained about men who came in and got dirt on the mattress but I avoided all that by having the Nest Bedding product in a box. It was amazing how it came from that box and then it expands. Before I ordered the mattress, I had five stents put in and it came at the end of June. I happen to have company come by and the guy pushed the box all the way upstairs. He got it up there, it worked out fine and it was the best.

    I love going to bed. It's very comfortable and stays cool. When it got hot outside and we had windows up, I came out at night, laid on my old mattress and I could feel the heat coming out the mattress. But I never felt that with the Nest Bedding as it has a gel that's part of it. Overall, the experience with Nest Bedding was great and I'd recommend them to anybody.

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    Customer ServiceSales & MarketingStaff

    Reviewed Oct. 3, 2017

    I really like the mattress from Nest Bedding and feel that it is high quality, but I’m not too happy with the bed frame. Basically, we have received two bed frames but the first one we got was really squeaky. I contacted the person who sold that to me in the Chicago location. She offered a replacement, but it was also squeaky. After that, I just saved up to buy a better one, and got the adjustable metal bed frame. I also noticed they don’t even sell the version they sold to me on the website anymore. Nest Bedding has great mattresses but stay away from the bed frames.

    The sales reps were really friendly and I liked that there were no pressure sales. The sales rep that I spoke to in the store answered all my questions. But she took a little bit longer to respond since I’m used to one or two business days. Once they did send the replacement, she said I should receive a shipping confirmation that same day. But it was over a week before I received it so there were some delays in communication. Outside of that, she was very friendly. It was a good experience overall and they have a generally welcoming atmosphere which I liked.

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    Response from Nest Bedding

    Hi Carmine,Thank you for taking the time to write a review about your experience with our company. We are glad to hear you are loving your new Nest mattress! The bases that you had issues with have discontinued due to defects. We are glad we where able to get something better swapped out for you!

    Verified purchase

    Reviewed Oct. 2, 2017

    I recently bought a house and I needed to upsize my bed. I was doing some research online and the bed from Nest seemed like a good product. I liked that it was made in America and it seemed to generally get good reviews. I was happy with the buying experience online and I was able to educate myself on the product. The bed’s been great and I’m really happy with it so far. It's well-made and definitely good for the back. I like the firmness of the mattress and it was as stated online. This is the first time I've had a king sized bed, so I’m satisfied with the product. But in terms of the delivery process, the box was in a pretty bad shape by the time I got the bed. Luckily, the bed was still in intact in the vacuum seal. Other than that, I’m happy with Nest Bedding and you can get a good night's sleep as advertised. I would recommend the product.

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    Staff

    Reviewed Oct. 2, 2017

    I started doing research online because I needed a new bed and I liked what I saw at Nest Bedding. I found the store in downtown Chicago. They have an actual showroom where I can go and do a little more research, and the lady that was there was extremely helpful. I bought a queen-sized bed and a frame. I had my bed delivered and they let me know when it was coming. Nobody was home when they delivered it so they left it in the driveway, then my husband had to bring it inside. The bed was what I expected it to be. I am used to it now and I definitely am very happy with it. It’s a good product to sleep on, I'm not as sore when I get up. The quality is excellent and I would recommend it.

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    Response from Nest Bedding

    Hi Lisa, Thank you for taking the time to write a review about your experience with our company. We are glad to hear you are loving your new Nest mattress!

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    Sales & MarketingStaff

    Reviewed Oct. 1, 2017

    We have seen reviews about Nest Bedding and the sales reps were so good. We purchased the medium firm mattress, but we did not receive the mattress we ordered the first time, so we had to contact the office and tell them and that was a waste of our time and resources. However, it went smoothly and they sent us a direct shipment of the mattress that we ordered. The mattress is comfortable, but if I’m alone on the bed and I’m sleeping in the center, it sinks. That was something we were not satisfied with and I have backache because the mattress sinks a lot. It’s not too firm, but if someone who has the sleep need as us like the softer mattress, we would recommend it. It’s a great mattress and we are happy with the purchase.

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    Staff

    Reviewed Sept. 30, 2017

    I had a good experience with Nest Bedding. In fact, I just made my second purchase from them about three months ago. Their mattress is dependable and it feels great. However, they could use some more brand awareness. Every time I bring it up to people it feels like, “No, I haven’t heard of them.” Also, since I like being able to try the places to match them in person, I went on site to purchase and I felt that they’re understaffed. But overall, my experience has been hassle-free. The delivery process was transparent and painless. They remove a lot of headaches that normally come with buying mattresses.

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    Response from Nest Bedding

    Hi Daniel, Thank you for taking the time to write a review about your experience with our company. We are glad to hear you are loving your new Nest mattress!

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    Reviewed Sept. 30, 2017

    I needed to get new bedding when I realized that I've had mine for 12 years and I have a dip in the middle of it. I read an article last year that Nest Bedding was one of the better beds to get. I went online, talked to somebody through chat and it was good. I was trying to decide which one to get and I wanted somebody's expert opinion. I ended up with the Alexander Hybrid and it was delivered like a big roll in mid-June. Assembling it was easy and it all came together. The bed has been good.

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    Response from Nest Bedding

    Hi Michael, Thank you for taking the time to write a review about your experience with our company. We are glad to hear you are loving your new Hybrid Alexander mattress!

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    Sales & MarketingStaff

    Reviewed Sept. 29, 2017

    The sales representatives at Nest Bedding were good. They went over and above and tried to make us happy with their product, and they did everything they could to work with us. They sent us an Alexander Hybrid and I really like it but my wife wanted something a little firmer. So, they sent us the Alexander Hybrid Firm. It was way too hard so we ended up going with the original bed that they sent us, but my wife still has difficulty with it. She sleeps in hotels a lot, and the bed was a little softer than the hotel beds, so when she comes home, her body takes a couple of days to adjust to it. I like the quality of it, and my wife does too, but it doesn’t work for her. Overall, the value and comfort level are good for 85% of Americans, but still, everybody’s different. Nest Bedding was recommended by our friends, and I would recommend them, too.

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    Response from Nest Bedding

    Hi Lance, Thank you for taking the time to write a review about your experience with our company. Sorry to hear our mattresses ultimately did now work out for you two. We truly appreciate the feed back.

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    Staff

    Reviewed Sept. 28, 2017

    Nest Bedding had the mattress that seemed to meet most of my needs. So I got a mattress and a pillow online and the website was very easy to use. I had it delivered and the box was intact. The mattress is of excellent quality and I wish that it would've worked for me, but because of my back issues, it was too firm. I spoke with a rep who was very friendly and I returned the mattress but I kept the pillow. The return process was extremely easy and I had an excellent experience with Nest Bedding overall. I would tell others to give it a shot.

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    Response from Nest Bedding

    Hi Andree, Thank you for taking the time to review our company. We are very sorry to hear that our mattress ultimately did not work out for you. Glad we could make the return a smooth process for you!

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    Customer Service

    Reviewed Sept. 28, 2017

    The reviews about Nest Bedding were good and I was looking for something that had a little bit of memory foam, but not all the way, so I ended up getting a hybrid. The bed itself is fine and has a nice quality that I would recommend it to friends. It was a good company to work with. They had great customer service and were really nice. However, I only had the product for a month. I ended up returning it because of my own health issue that I need to address. The return itself was so smooth and easy. I did it online and they didn't give me any hassles at all.

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    Response from Nest Bedding

    Hi Tiffani, Thank you for taking the time to review our company. We are sorry to hear that our mattress did not work out for you. Glad that the return process was a smooth process for you. We hope you consider us in the future for any bedding needs.

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    Customer ServiceStaff

    Reviewed Sept. 27, 2017

    Our old mattress was totally dead and Nest Bedding was the only company with a hybrid mattress. We got our mattress five months ago and it's well made but it's a little harder than we would have liked. We ended up having them send us a mattress pad but their mattress pad was of a terrible quality. It was enough to tell us that buying a nicer mattress pad to fix it was enough to be reasonable. We bought the medium version of the mattress pad but it was really hard. Other than that, Nest Bedding is very good as a company. We interacted with their customer service a bunch and they were helpful. Their mattress is not perfect for us but I'd recommend somebody else give it a try. They can always return it if it doesn't work.

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    Reviewed Sept. 27, 2017

    I was looking for a bedding that would be somewhat more eco-friendly than most. Tthe materials used to make the Nest Bedding mattress are of better quality and better for the environment than ordinary mattresses. It was pretty easy to find what I was looking for on the website and place the order then my mattress was delivered in a timely manner. The Nest Bedding mattress is a lot more comfortable than my last, which was a spring mattress, and I've been sleeping very well. I'm satisfied with it and I would recommend it to a friend.

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    Response from Nest Bedding

    Hi Sophie, Thank you for taking the time to review our company. We truly appreciate the feed back. We are glad to hear you are loving your new Nest mattress!

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    PriceStaff

    Reviewed Sept. 26, 2017

    Nest Bedding was a little bit higher quality than some of the ones that were really popular based on the research that we did. We went to the store in Palo Alto and tried out the different mattresses. The people in the store were very helpful. There was no pressure. They just told us about the different beds that were on display. They had them side by side to say, “Okay. This is the lowest model. This is an upgrade to that model.” Then in another place in the store, they had some of the more expensive beds, which was where we ended up going. We also got a mattress pad and a memory foam pillow. It's been great. A lot of people say that sometimes memory foam creates heat when you sleep on it, but we didn’t notice that so much. Immediately, we noticed a deeper and better sleep. There are not as much pressure points from the mattress.

    It was delivered and it was packaged fine. We didn’t have any issues and it took less than 10 minutes to set it up. At that time, it seemed like a lot for a bed, but I paid double that for the mattress that I had before. It was an old conventional coil and a whole mattress which lasted for 10 years, but it's nowhere near this type of product. So I'm really glad we made the switch. It's a good choice.

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    Response from Nest Bedding

    Hi Beverly, Thank you for taking the time to review our company. We are glad to hear our Palo Alto team was able to help you find the perfect mattress!

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    Customer Service

    Reviewed Sept. 26, 2017

    I’ve had the Nest mattress for three months now and it hasn’t been what we were hoping. We hoped for that soft feel but good support. The first one we ordered was their foam bedding and it was really firm and we couldn’t sleep on our sides. Comfort is an individual thing, so you really don’t know until you try. But the overall quality is great. Their customer service has been great too. They responded to emails quickly. When we called in, they had good information. They gave us clear directions on what to do. The experience has been seamless.

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    Price

    Reviewed Sept. 25, 2017

    My wife and I were travelling and we discussed for quite some time which bed do we like better. There was an online comparison that looked at all the various items that make a bed comfortable including the wear, the tear, and the feel. We got down to the cost and we bought a mattress from Nest Bedding. It arrived in good form and initially, it was too firm. But after sleeping with it, it became just right. At my age, getting sleep is important and I sleep comfortably with it. I’m very satisfied.

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    StaffProcess

    Reviewed Sept. 25, 2017

    I bought a mattress and a pillow from Nest Bedding. They were delivered within the time frame that Nest Bedding said it would be delivered, and it was boxed like I expected it to be. However, I'm trying to switch it up for a different mattress because I'm not liking the comfortability in terms of my particular method of sleeping which is side and pressure point. But their representatives have been friendly, helpful, and knowledgeable. They are accommodating and willing to work with you if something doesn’t work out so I appreciate that. Even though I'm not quite satisfied with what I've tried so far, the process and the experience have been good overall.

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    Customer Service

    Reviewed Sept. 24, 2017

    I finally received my ActiveX pillows, more than a month after I ordered them and after numerous follow-ups with customer service, many of which remained unanswered. They do not resemble the pillow on the Nest website--they have a curve on one side. It says that they are "customizable" by removing the stuffing, but there's so little stuffing to start I can imagine removing any. They arrived partially inserted into what appears to be a generic garbage bag, more than half of the pillow was unprotected in a cardboard box. There was a crumpled sheet at the bottom with information about customizing.

    Poor customer service and bad product. Just as a guess, they probably gave me a returned, used pillow that already had much of its stuffing removed. Even a generic $10 Walmart pillow at least comes in a plastic bag that covers it. And these were $129... Each. Especially frustrating because I just don't have time to deal with returns.

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    Response from Nest Bedding

    Hi John, Thank you for taking the time to review our company. I am appalled to hear that you received your Active X pillow in this state. This is not the Nest Bedding quality our products should be arriving in. I am unsure as to what happened in our production process for your pillow, but I ask that you please let us remedy this for you. I would love to refund you this product as well as send you a complementary Easy Breather pillow. If you can please contact me at brooke@nestbedding.com with your information and we can get this process of correcting this issue for you underway as well as earning back your business.

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 24, 2017

    When I was looking at all the online bed options that were available, including Casper and Nest Bedding, it came down that Nest Bedding was the best option based on the reviews, customer service, and the satisfaction guarantee when things go wrong since there’s no store presence. The bed's normally $1,399 but I ordered when there was a $100 off promotion. I went to their website, selected a King Alexander Signature mattress and submitted it. It came at a reasonable time and everything was fine when we received it. The mattress' smell is typical for the first couple of days to a week when I opened it up after being compressed for so long in the box.

    Then within a couple of months, there was no edge support. As soon as I got to the edge, I slide right of because of the bevel that was going internally into the bed. I contacted them and asked if it was normal and they said that it’s not. They sent out another mattress and I donated the old one which Nest Bedding allowed since they’re going to donate it anyway. It’s more of a hassle to send it back to them. It was pain-free but it would’ve been helpful if I was able to talk to a customer service rep instead of going through the emails back and forth. Other than that, they were great. I had a few issues but they lived up to their customer service.

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    Price

    Reviewed Sept. 24, 2017

    I did a bit of online research, going back and forth between the different online mattress websites but the price and other people's experiences seemed to be good, so I decided to get Nest Bedding. We purchased the big-kid bed in July and my four-year-old has really enjoyed it. It's really comfortable. Also, the website was easy and it was a simple shopping experience. There weren't so many places that I found that had kid's bed for larger sizes.

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    Response from Nest Bedding

    Hi Vanessa, We are glad to hear the BKB is working out for your child. Thank you for taking the time to review our company!

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    Reviewed Sept. 23, 2017

    Nest Bedding is more organic and has less toxins in their products so I chose to purchase a mattress from them. My daughter sleeps well on it and so far we haven't had any problems with it. We've been happy with it.

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    Customer ServiceStaff

    Reviewed Sept. 23, 2017

    I like Nest Bedding's good reviews and ratings. I also like their return policy. Recently, I bought a mattress and some pillows from them. I'm very comfortable with the bed but without the topper, it felt a little hard. Also, I had a reaction problem with the off-gassing for a long time since I was taking asthma medications. Even so, Nest Bedding gave me a topper for free and it helped me sleep better.

    The reps were pretty good. They are very interactive and responsive. Although there were around two reps who seemed uninformed and gave me inaccurate information, someone would still reply to me and would give me an update. However, when the box was delivered, I opened it the wrong way. Then once it's opened, I had to struggle to move it around because it's heavy. So, they should have given an explanation how to fold or roll it.

    Also from a marketing standpoint, their main way to market, particularly outside of California, was through the internet. So, I didn't see the presence. I wouldn't have known about Nest Bedding had I not already bought from them last year. Despite that, I love the mattress. It's a good value for the quality you get. I told other people to check out Nest Bedding because I've had a good experience with them.

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    Sales & MarketingPriceStaff

    Reviewed Sept. 22, 2017

    I purchased a bed from Nest Bedding. I've had it for a couple of months and I am satisfied with it. But it was more for my wife. I think she enjoys it. I bought it online and their website was easy to navigate around. My interaction with the sales reps was very positive. I didn't like the first one I've got but it was very easy and make an exchange for another. I had the bed delivered using FedEx. They just turned up with a big box. However, the installation was pretty easy. The quality was fair when compared to its cost.

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    Price

    Reviewed Sept. 21, 2017

    I saw some reviews online for Nest Bedding and their mattress seemed to be a good combination of quality and price so I placed an order online. It was for whenever my parents stay in our house for a few days and we have it in our guest room. The package was delivered on time in front of our house. It's a little bit heavy, but it's not hard to get everything assembled. I have tried the mattress a couple of times and it's good for $600. My wife and I have a Tempur-Pedic which feels much better than the Nest, but it's expensive. So if you want to have a budget-friendly mattress for a guest, Nest Bedding is a good choice. But if you want to have a very good one for yourself and for someone to sleep on every day, I would recommend something else.

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    Response from Nest Bedding

    Thank you for taking the time to write a review about your experience with our company. We are glad to hear you are loving your new Nest mattress!

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    Sales & MarketingStaff

    Reviewed Sept. 21, 2017

    Nest Bedding has a store at the Design Center in Costa Mesa, California. I went in and tested their beds. It felt like their beds were comfortable, well-made, and the price-point wasn't too bad either. The sales rep was great. She explained the differences between the beds, the difference in quality, manufacturing or construction of each of them, and I didn't have any problem. She handled the order right there. Delivery came a day later than expected and they just did a basic drop-off. My son sleeps in it and he's happy with it.

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    Response from Nest Bedding

    Hi James, Thank you for taking the time to review our company! We are very happy to hear that you had a great experience working in our Costa Mesa show room.

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    Staff

    Reviewed Sept. 20, 2017

    I read a lot of reviews and finally decided that the queen-sized bed from Nest was the one I wanted to try. I wasn’t dead set on it at first, but after the trial, it was awesome. Everyone that I contacted has been pretty easy to work with and answered all my questions. It took two days to deliver and arrived on schedule. This bed was way better than my spring mattress that I had before and I sleep a ton better now. It's been a great experience overall.

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    Response from Nest Bedding

    Hi Payne, thank you for taking the time to write a great review. We are happy to hear you are loving your new Nest mattress!

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    Staff

    Reviewed Sept. 20, 2017

    We were trying to find a more comfortable bed. My cousin got a mattress from Nest Bedding and recommended it. We bought one and used it for a month. However, it wasn’t as comfortable as the Tempur-Pedic that we already had and it impacted our sleep in a negative way so we returned it. They required us to do a few things like taking lots of high-quality pictures of every side of the bed and then the bed frame that it was sitting on. That seemed ridiculous and unnecessary. They sent me the mattress so they know what their mattress is. It was probably a way to deter people from returning the product and maybe a certain percentage of people won't bother with it.

    But other than that, it all went fine and they refunded me my money. They were friendly and easy to deal with, and I would recommend them. Despite us returning the mattress, it was a decent bed for $1,200. It was better than any bed that we've ever had for that kind of money and if I were on a budget, I would've kept that bed. But we already had one that was better, although we had to pay four times as much money for it.

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    Response from Nest Bedding

    Hi Brandon, We apologize if our return process caused any inconvenience on your end. We require pictures to make sure the mattress is not damaged before return as well as it still being in the customers possession. I am glad we got everything squared away for you. Thank you for taking the time to review our company. The feed back is greatly appreciated!

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    Customer ServiceStaff

    Reviewed Sept. 19, 2017

    I found Nest Bedding through some online research and their reviews convinced me to purchase from them. I've talked to a few people on their chat feature and they were super easy and accommodating. They were awesome and as knowledgeable as they could be. I got the firm Hybrid mattress and they ended up sending me a pillow top too. The bed was really easy to put together and I love it. I'm more comfortable now and I sleep better throughout the night. I don't even want to get out of bed in the morning. It has great quality and I definitely recommend it to people. My experience has been positive overall and I appreciate all.

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    Response from Nest Bedding

    Hi Chelsea, Thank you for taking the time to write a review about your experience with our company. We are glad to hear you are loving your new Nest Hybrid mattress!

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    Customer ServiceStaff

    Reviewed Sept. 19, 2017

    Nest Bedding has a storefront and we decided that we could try the mattress before we bought it. We stopped by the store and we liked the product, so we made the decision then to purchase. The sales rep at the store was very helpful in taking us through each of their different product offerings and telling us the differences between them without pressuring us into buying which was very different from a regular mattress store that we've been to. We didn’t buy in the store. We sat on it and thought about it for a while. And a week later, we called them and another representative helped us out on the phone to make the order and he was great as well.

    We wanted to have the bed very quickly. Though they told us that there's a week or two wait time, we could have it the next day if we pay a fee, which we did and it was delivered right away. Even though we paid a little, the flexibility on the delivery date was great. It was an easy process and the person who delivered it was really nice. They called several times on their way to give us an update on when they would be at the house and they came on time. So it was a very pleasant experience. I got the Alexander bed and we've had great night's sleep from day one. It's great quality and we're very satisfied with it. We would recommend it.

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    Response from Nest Bedding

    Hi Elizabeth, Thank you for taking the time to review our company. We are happy to hear our Alexander series mattress is working out for you!

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    Customer ServiceStaff

    Reviewed Sept. 18, 2017

    I was having some neck ache when I woke up in the morning, so I did some research about recommended pillows. I purchased two of Nest's pillows which were reviewed favorably online. However, on their web page it said that the product would ship within a matter of days. I didn’t get a shipping confirmation so I contacted their customer service multiple times and they told me the product had either shipped or it was on the verge of shipping. It took me awhile to get the answer that the product had not been shipped.

    Once the pillows were shipped, it even took their reps a considerable amount of time to provide me with a tracking number. I thought since I only ordered two pillows and not a mattress that they had to produce, that it was going to ship in two to three business days but Nest Bedding took about a month to ship the items, which is a long time. The inability to get a straight answer about when to expect delivery was more frustrating than the delayed shipment. I have the pillows for about three months now and I like them. They’re nice.

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    Response from Nest Bedding
    Hi Alexander, Thank you for taking the time to write an informative review about your experience with our company. We apologize that it took so long for you to receive your pillows. Normally we ship our pillows with in a few business days and to hear that yours took a month is unheard of!

    We have been in a customer service transition, so if you did not get the amazing customer service care that we extend to all of our customers, we apologize! Please feel free to contact me at brooke@nestbedding.com with your order number, I would love to remedy this issue for you.

    Verified purchase

    Reviewed Sept. 17, 2017

    I bought three Love & Sleep mattresses from Nest Bedding and they're all much better than the previous ones we've had. It was easy to purchase online and I have no problems with their website. It was also easy to set up the mattresses when they were delivered. The experience has been easy and convenient, and I am very happy with the products.

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    Response from Nest Bedding

    Hi Denise, Thank you for taking the time to write a review about your experience with our company. We are glad to hear you are loving your new Nest mattress!

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    Customer ServiceStaff

    Reviewed Sept. 17, 2017

    I’ve had Nest Bedding mattress for two months now. Looking at different reviews I made the decision to purchase from them. I bought a mattress from the Soft Signature series and then I had to exchange it because it wasn’t very comfortable. They had me donate the mattress but they didn’t facilitate the destination. I didn’t feel like their customer service is that great. They rushed the exchange process and they weren’t very polite. They sent me a replacement product and when I came home from work it was at my door. But I like the new mattress and its organic and natural aspect. It’s soft but it didn’t help with having that great sleep.

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    Response from Nest Bedding

    Hi Farah, Thank you for taking the time to review our company. We are very sorry to hear that you did not receive the best customer service. When it comes to our donation process, it makes most sense to have the customer schedule their own pick up of their mattress, since you know your schedule best. If that was not explained to you or if you ended up having issues with that process, we apologize. We are glad to hear you did receive your exchange mattress. We hope that you find new Nest mattress comfortable. Please reach out if you end up having any issue with your new product.

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    Reviewed Sept. 16, 2017

    I needed a queen-size mattress and what Nest Bedding recommended was a coil spring mattress with a layer of foam on the top. When we got the bed, it was hard as a brick. It was way too firm, so we couldn’t sleep on it. So, I returned it. The quality of the product is good, though, and dealing with the company was excellent.

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    Reviewed Sept. 15, 2017

    I bought a mattress from Nest and I've had it for about six months. I got it delivered and it came on time without any problem. Since then, I sleep a lot better now and it's absolutely worth the money. I'm happy with it.

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    Response from Nest Bedding

    Hi Taylor, thank you for taking the time to write a great review. We are happy to hear you are still loving your new Nest mattress!

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    Reviewed Sept. 15, 2017

    I follow a lot of start-ups and venture capitalists so, I knew about the direct consumer bedding industry. I tried a few other brands and Nest Bedding has a softer top and it’s good for side-sleepers based on some reviews that I've read. Also, they have a hybrid coil version inside the mattress and a memory foam so I chose Nest Bedding. I bought a mattress from the website and that was simple. You choose the bed and pay for it. It's quick shipping and it’s a great experience. I've had it for a couple months now. You have the back pains and stuff on the first month and it takes 30 to 60 days before you get adjusted fully. So far, it's doing well for us and the quality is good. I would recommend the product to a friend if they're interested in a new mattress and a few other brands that I have tried. It depends on the type of sleeper you are.

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    Response from Nest Bedding

    Hi Hardik, Thank you for taking the time to write a review about your experience with our company. We are glad to hear you are loving your new Nest mattress!

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    I just requested a return from Nest Bedding for my Alexander Hybrid Mattress and I'm waiting to get that out. Initially, I wasn't too impressed with the product. I got a memory foam and I've never been on that before. The way it was manufactured seemed kind of cheap and the dimensions were off, it wasn't symmetrical. I let that go but after sleeping on the mattress for a few months, I was waking up with daily back pain. I noticed that the fabric was starting to peel too. It didn't seem like a good product.

    Trying to return the mattress was a pain though. The rep wasn't taking no for an answer and was very persistent. By the fifth interaction through email, the guy finally said, "Sorry it didn't work out for you. This is what you need to do to get the product returned." That was frustrating. People should research and decide if Nest Bedding is the product for them or not, to each their own.

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    Response from Nest Bedding

    Hi Catalina, Thank you for taking the time to review our company. First let me apologize for the hassle that was our return process for you. We state that our return process is hassle free and it sounds like we did not keep that promise to you. Due to our increase in traffic we have had to hire out a new customer service team. We are sorry they did not treat you with the attention and care that we provide to all of our Nest Bedding customers. I would love to offer you a free Easy Breather pillow as way of an apology. If you could please contact me at brooke@nestbedding.com with your information and I can get a pillow ordered for you ASAP.

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    Staff

    Reviewed Sept. 13, 2017

    I've tried Yogabed and Tuft & Needle mattresses, and I wasn’t comfortable with them so I wanted to give Nest Bedding a try. This is my first Nest Bedding purchase and I’m happy with it. They’re easy to work with. I purchased a queen size mattress online, and their website was very easy to use and the delivery was smooth as expected. The mattress came on time in a box and was delivered to the door. It has been in my home for a couple of months and I would recommend it.

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    Response from Nest Bedding

    Hi Nitesh, we are happy to hear we made the cut! Thank you for taking the time to write a great review. We are happy to hear you are loving your new Nest mattress!

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    Customer ServiceStaffProcess

    Reviewed Sept. 13, 2017

    Initially, I thought the mattress was comfortable and I liked that it was non-toxic and organic but I ended up returning it to Nest Bedding. The quality and itself was good but it was too soft for me and my wife and I didn’t like the edge support of the mattress. The team was fantastic and communication was good throughout the whole process. The person I was working with on the return was super responsive. It was within minutes so, it was easy. I would tell my friends that I had a good experience with Nest Bedding if they ask.

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    Response from Nest Bedding

    Hi Igor, Thank you for taking the time to write a review about your experience with our company. We are sorry to hear that our Nest mattress did not work out for you. Glad that we made the return a smooth process for you!

    Verified purchase

    Reviewed Sept. 12, 2017

    I used the Google searches on mattress reviews and went to a couple of websites. I had decided on another company but Nest Bedding was cheaper so I read reviews on that and found that their product might even work better for me. I bought it and I like it so far. Someone also recommended them and said he wasn't getting paid to do it but even if he was, I have no regrets.

    This is my first foam mattress in general and I ordered the extra firm version which I was worried about, but I discovered that that's the best. The firmness also helps springs push enough on me and it's very even. It makes me sleep easy just lying on it for two seconds. So I'm spoiled. I would tell others to check out Nest Bedding and read reviews. I like Nest Bedding and there's nothing to lose in choosing them. I got the cheapest mattress and it's decent in terms of quality. It has no frills but so far, nothing has ripped apart on me. So they do a good job at saving money but not compromising quality.

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    Response from Nest Bedding

    Hi Erik, Thank you for taking the time to write a great review. We are happy to hear you are loving your new Nest mattress!

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    Customer ServicePriceStaff

    Reviewed Sept. 11, 2017

    We love Nest Bedding. They were timely and were really great. We had just bought the house in Mississippi and we needed a king-size mattress. After doing all my research, Nest sounded the best. I liked what they were saying that if we didn't like the bed, they'd take it back, no questions asked. We bought the first bed and it's beautiful. We had a similar mattress that was real soft. Both my shoulders have been replaced and I have back issues and degenerative disc disease. What we noticed when we were in our house in Mississippi with the Nest mattress was how much better we both were sleeping. We liked it so much so we ordered the same identical mattress for our home in Michigan.

    When I called them, I didn't have the order number and the gentleman said to me, "Well, give me your name and ZIP code. Let me look this up." And they absolutely matched the first mattress. They had it on record. And I said to him, "Will you give me the $200 discount because I'm not online. I couldn't find my order." He said, "All you had to do was mention it. No problem." I was so impressed with his kindness and his willingness to help me. And the bed was here five days later. They have free shipping but the only thing would be the mattresses are heavy to manipulate when you first unpack them because of them blowing up. My husband and I are seniors and we're glad we had help here when we put the packaging off because it's like having a giant mushroom in our hands.

    The Nest Bedding mattresses not cheap and they're not made cheap either. But you kind of get what you pay for in mattresses. If you buy $135, that's what you're going to get. We're very pleased with Nest Bedding and I've recommended them to a lot of friends. They are a great company. They are very customer service oriented. I just dealt with My Pillow that sent me a couple of pillows that are junk. We called them and their warranty is 60 days. I called at the 61st day because I've got laryngitis and my husband and I have been really sick. They would not take the pillows back, one day after the warranty expired, no matter what I said. From what I know of Nest Bedding, they'd probably take the bed back if I told them that. They relate to their customers well and they make you feel like you can trust them.

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    Response from Nest Bedding

    HI Katherine, Congrats on the purchase of your new house. We are so glad to hear we where able to help you out and offer they online promotion that you saw when shopping. Thank you for taking the time to write a great review. We are happy to hear you are loving your new Nest mattress!

    Verified purchase

    Reviewed Sept. 10, 2017

    I got a Nest Bedding bed and I love it. They delivered it to the door and then I brought the package inside myself. The quality of the bed is quite good and it's comfortable. It's breathable, it's not too hot. Nest Bedding is good. It was easy to order, the product was well-reviewed, and it lived up to its name.

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    Response from Nest Bedding

    HI Matthew, Thank you for taking the time to write a great review. We are happy to hear you are loving your new Nest mattress!

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    Customer ServicePriceStaff

    Reviewed Sept. 9, 2017

    I went to another mattress store first in the area ‘cause I heard good reviews about them. But then, they were closing and there wasn't much inventory available so they referred me to Nest. I checked it out on the same day and it was great. I spent a lot of time trying out the mattresses there because so many of them felt really comfortable. There’s definitely a great selection of products. The girl helping me out was really patient and friendly. She explained and answered all of the questions I had ‘cause it was my first time buying a real mattress that’s not from IKEA. It’s also expensive for a good mattress so I wanted to make the right decision. So, she was really helpful. Overall, they have great customer service and a sturdy, all-around great brand. I would definitely recommend Nest to a friend if anyone asks me where to get a good mattress.

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    Response from Nest Bedding

    Hi Yu, Thank you for taking the time to write a great review. We are happy to hear you are loving your new Nest mattress!

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    Reviewed Sept. 8, 2017

    I bought a kid's mattress from Nest Bedding online and it was great. My kid likes it. I would recommend it.

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    Response from Nest Bedding

    Hi Jaclyn, Thank you for taking the time to write a great review. We are happy to hear your little one is loving their new Nest mattress!

    Verified purchase
    Sales & MarketingStaff

    Reviewed Sept. 7, 2017

    I was searching on the internet for a good quality mattress, or what makes a good quality mattress, and then I found Nest Bedding through the reviews on the Sleepopolis website. Their ratings from Sleepopolis were good in several different areas. Their sales reps were super helpful. My credit card company gave me a lot of trouble, and Nest Bedding were very patient to work with me until my credit card got the idea that it was not a fraudulent purchase, and I indeed have the money available so it was great. Also, the level of firmness seemed like a healthy amount while still comfortable. I was on an air mattress before having the Nest Bedding and I sleep better only because it's a mattress. It's worth investing in a good mattress and I can tell the Nest Bedding mattress is good. I'd definitely recommend Nest Bedding and it's worth trying.

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    Response from Nest Bedding

    Hi Daniel, Thank you for taking the time to write a great review. We are happy to hear you are loving your new Nest mattress!

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    Reviewed Sept. 6, 2017

    I bought two Nest Bedding mattresses, a king and a full. It's hard to tell so early in the life of the mattress, but so far, so good. We've had a good experience. It was well-priced and the delivery was easy.

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    Response from Nest Bedding

    Hi Audrey, Thank you for taking the time to write a great review. We are happy to hear you are loving your new Nest mattress!

    Verified purchase

    Reviewed Sept. 5, 2017

    I bought one of Nest Bedding's wool mattresses and I've had it for three months now. I had it delivered. They send you the box and you do it yourself. It's super easy and straightforward. The bed is comfortable and it's cool sleeping in it. It's given me the best sleep I've ever had.

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    Response from Nest Bedding

    Hi Dakota, Thank you for taking the time to write a great review. We are happy to hear you are loving your new Nest mattress!

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    Customer Service

    Reviewed Sept. 4, 2017

    We donated the first bed that we got and Nest Bedding sent us a different one because it was too hard and after we slept on it for how long, it was tough. But they were cool about it and they sent us another one and it seemed a lot better. There were some things I liked about the first bed better than the second one but we’re basically happy so we're good with it. Overall, the customer service was really good and nobody was weird. The system's good and I would recommend them.

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    Customer Service

    Reviewed Sept. 3, 2017

    I researched online and saw that Nest Bedding had decent reviews so I thought of trying it out and purchased the Alexander hybrid mattress. The delivery wasn't great but it's FedEx’s fault, not Nest. The mattress is somewhat heavy and I live in an apartment downtown in Cincinnati and they didn’t seem too keen on delivering a package that heavy, so I had to call a bunch of times. And now, I'm returning the product because it wasn't what I was looking for. It was a soft sleep and the head support wasn't very good. I've only emailed with their customer support but they've been helpful and their response is within a couple of hours.

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    Response from Nest Bedding

    Hi William, Thank you for taking the time to write a review. We are so sorry to hear about your shipping fiasco with FedEX and that our product is not working out with you. We hope that you think about us in the future if you have any more bedding needs.

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    Sales & MarketingPriceStaff

    Reviewed Sept. 2, 2017

    I was searching for a good deal on the internet and I purchased the Love & Sleep mattress from Nest Bedding two months ago. I liked the price. The sales reps were very helpful. I read on their website what the expected time frame for delivery would be and the mattress arrived on time as I expected. Then we set the bed up on our own. The bed is great. It's working fine for us and I haven't had any problems with it. The quality of the product I got is very good. It's not very firm, but neither is it very soft. It's just the medium, which was what we were looking for. We had an easy and comfortable experience overall with Nest Bedding and I would recommend them.

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    Response from Nest Bedding

    Hi Gerald! Sounds like the medium is just right:) Thank you for taking the time to write a great review. We are happy to hear you are loving your new Nest Love and Sleep mattress!

    Verified purchase

    Reviewed Sept. 1, 2017

    I purchased a twin-sized love bed and a cooling pad to go over it from Nest Bedding for my son. I also bought a cooling pad for one of our other beds. The love bed is my favorite bed in the whole house. It doesn’t move when I get up from it and that's very helpful for a mom putting a kid to sleep. It continually makes our lives better on a daily basis and I have been overwhelmed with the positive experience I’ve had. I’m waiting for my own bed to go kaput so I could get one for myself. I know that we’ll be a Nest Bedding customer when I replace all our mattresses. I've also told my friends that they have to get one.

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    Response from Nest Bedding

    Hi Anne, Thank you for taking the time to write a great review. We are happy to hear you are loving your new Nest mattress and products!

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    PriceStaff

    Reviewed Aug. 31, 2017

    Somebody gave me a Nest Bedding couch and I liked it. I didn't know that Nest Bedding made beds, but I found some reviews which said that their mattress is a very comparable mattress to the Beautyrest Black and it was $2,000 less. When I made the purchase, I just clicked the chat and I asked them if it was good for a back sleeper. And they were really good about it. They said it's good for back and side-sleepers. They also told me to get the medium, not the soft one. I did what they recommended and I didn't have to do an exchange.

    The bed arrived as expected and I was nervous because I live in Phoenix and it's about 120 miles. But the delivery went well. The bed wasn't damaged and it was exactly the way they meant it to be. The bed is doing great and I'm really liking it. For the price, I felt really good about it. I haven't been sleeping longer, but I've been staying asleep, which is really nice. The person I'm dating got a Nest bed for him, too. It was a lot better than what he had. And my friends who come over and sit on it, they’re all curious. It seems like a real high quality mattress and in fact, it really is.

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    Staff

    Reviewed Aug. 30, 2017

    Nest Bedding’s product is reviewed very highly and I've been very pleased with it. I had it delivered and I unpacked it. Their team has been nothing out of the ordinary.

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    Response from Nest Bedding

    Benjamin, Thank you for taking the time to write a great review. We are happy to hear you are loving your new Nest mattress!

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    Customer Service

    Reviewed Aug. 29, 2017

    My experience with Nest is not positive. The mattress wasn't for us. We tried it for 3 months and we never adjusted to the mattress. My back and hips hurt worse than any mattress I have ever owned. That's fine as I just chalked it up to not being the right mattress for us. The issue started when I contacted Nest for my refund since I was in my 100 No Risk Trial period. I asked them to authorize the return and told them exactly why I wanted to return it. The e-mail response I received stated, "I'm sorry to hear that the mattress isnt working for you! May I ask the reason for the return? Do you feel like the mattress is too soft or too firm? We would be more than happy to help resolve the problem!" I responded by copying and pasting my original e-mail and said I'm not sure what else they needed to know.

    I then receive the response, "If you don't want to try a exchange, or even our complimentary topper, can you please provide us with some photos of the mattress, including the top, sides, law label, as well as the foundation you have the mattress resting on so that we can get your return approved. Please make sure the photos are as clear as possible." This is a hassle. I need to take at least 8 photos before they will authorize the return and I have lifting restrictions which means I'm going to have to remove my bedding, manhandle the mattress to take all the photos, then put the bedding back on to sleep on until they authorize the return because I don't have a place to put the mattress while waiting.

    I'm certain I will get my refund eventually. However, we have also tried a Purple and Bear mattress and the return process was super easy (ie. hassle free). Still, my old memory foam mattress I purchased from Costco was more comfortable than all I have tried so far and I'm regretting the decision to get a new mattress at this point. I will say the Purple mattress was by far my favorite so far.

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    Response from Nest Bedding

    Hi Donald, thanks for the review. If other companies let you return their bed without proof that actually still have it, I can't speak to their policy. We like to ensure that the customer does in fact have the bed and it is on the correct base. I read where you told our customer service rep that you didn't want to become an amateur photographer, that was funny! But I didn't see where he asked you for 8 photos. Again, sorry you feel asking for proof that you have the bed and used it properly was a hassle, most people understand that you have to prove you have a product to return it. I also see you have returned several beds, including a Purple, which you say you liked. Buying, trying and returning multiple beds can be tough on the body as your body doesn't get a chance to get used to a particular feel. I have reviewed the conversation you had with my staff and they were not only nice, professional and cordial, they offered you free products. I think we did a very nice job of helping you. Sorry you felt otherwise.

    Verified purchase
    Price

    Reviewed Aug. 29, 2017

    Their prices at Nest Bedding were lower than a mattress store and I got a nice mattress from them. It was delivered to my door by a carrier in a box so it's wasn't some a huge ordeal and it pops up when you unroll it. It's super convenient. It came very quickly, was reasonably priced, comfortable and easy to assemble. Overall, I'm happy with it. I would recommend someone going to Nest Bedding as opposed to a mattress store where the price is almost twice as much.

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    Response from Nest Bedding

    Hi Ashley, Thank you for taking the time to write a great review. We are happy to hear you are loving your new Nest mattress!

    Verified purchase

    Reviewed Aug. 28, 2017

    We were researching for a mattress online when we came upon Nest Bedding. We've had our Nest Bedding mattress for a few months now and it feels fine. Its quality has also been great.

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    Nest Bedding
    Response from Nest Bedding

    Hi Aaron, Thank you for taking the time to write a great review. We are happy to hear you are loving your new Nest mattress!

    Verified purchase
    Price

    Reviewed Aug. 27, 2017

    I'm a truck driver and I was looking online for different beds to help me with my back pain. I went on one website and I learned about the Nest Bedding product. It's less expensive than the Purple and Tuft mattress and it has some good value to it. So, I went ahead and took the leap of faith, and it has been good to me ever since. Their process when ordering online was straightforward. It couldn’t have been any easier to me. And, the item arrived a couple of days sooner than I thought it would.

    The quality of sleep has improved and my back has definitely improved. I don’t feel pain when I wake up in the morning anymore. It feels great. I had an old innerspring mattress for a long time and it definitely got some “taking used to” to get used to a foam mattress. Even though it lacks a bit of side support when I sit on it on the edge, I absolutely love it. I would tell my friends to, at the very least, check Nest Bedding out because if anyone from the market put a new mattress, you don’t need to be paying $4,500 that's loaded with stuff that you don’t need. Their price was very, very good. I just wish I had come across them earlier.

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    Response from Nest Bedding

    Hi Patrick, We are so happy to hear you are loving your new Nest mattress! I am sure a good night sleep is detrimental to keeping you going through those long hauls on the road. We are glad to have helped! Thank you for taking the time to write a great review!

    Verified purchase

    Reviewed Aug. 26, 2017

    My son picked out a Nest Bedding mattress. I ordered it on the internet and their website was simple and easy to use. Then UPS dropped it off and I put it in a summer house where a couple of bedrooms were added. We've had it since June. My son slept on it and said it was fine.

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    Response from Nest Bedding

    Hi Kipp, Thank for taking the time to review our company. We are glad to hear your son like his new Nest mattress:)

    Verified purchase
    PriceStaff

    Reviewed Aug. 25, 2017

    We purchased The Alexander Signature Hybrid from Next Bedding six weeks ago. However, they sent us the wrong size mattress the first go round and we didn't find out because the box was labeled the right size. We opened it up and the bed was too big. The person we dealt with was nice and they sent us a new mattress right away. We've only been sleeping on the right one for a week now, the overall quality seems good.

    But the problem was getting rid of the other one because they didn't provide any kind of support in terms of picking up the old one or figuring out what to do with it. They told us to find a local donation center that would come pick it up or just to give it away. So that sucks because it's not always easy to have somebody to come and pick up a mattress. We had already lugged it upstairs so I was frustrated with it. It’s a nice and expensive mattress and I'm like, "What the heck do I do with this?" I can’t fold it back up and stick it back in it. At this point, I'm still annoyed about the wrong size situation so I don’t recommend it.

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    Response from Nest Bedding

    Hi Michelle, we are so sorry to hear you where sent the incorrect size the first time around. We hope you are finding yourself sleeping comfortable with your new correct sized mattress. We apologize that the mix up in sizes caused such an inconvenience for you. Due to our companies unique shipping system, it makes it harder to retrieve a mattress once it has been opened. We are hoping your mattress made its way to a family in need!

    Verified purchase

    Reviewed Aug. 24, 2017

    I tried to read some reviews and looked at what I thought it would be good for me for the way that the product works. I decided to get a hybrid mattress and one of the memory foam pillows online from Nest Bedding. Everything was flawless compared to another experience I had. It meets my requirements. They shipped fast, the products were easy to set up and they're comfortable. It took some adjustments at first but my old mattress was pretty uncomfortable. I'm sleeping better with it. It's been a good experience overall. I would tell my friends to go through the questionnaire and see what meets their requirements and consider if it's good enough for them.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Aug. 23, 2017

    Nest Bedding’s got high rankings in one of the review websites I visited and I made my first purchase with them about two years ago. Then recently, they sent another mattress as replacement because the one I got wore uneven. They stood behind their product and the new mattress they sent is excellent. My wife and I are both sleeping better with it. It's comparable to a Tempur-Pedic, so it’s a very good product for the price. Plus they have great customer service. I was in contact with the owner of Nest Bedding through email and he responded quickly about the return. He also seemed like a good stand-up person. I'd recommend them.

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    Response from Nest Bedding

    Hi Ryan, we are so happy we where able to replace your defective mattress with us very promptly. Happy to hear you and your wife are sleeping well. Thank you for taking the time to write a great review.

    Verified purchase

    Reviewed Aug. 21, 2017

    I bought a mattress from Nest Bedding and the overall quality seems good. I like it. There were some issues in finding the right bed spring that works with the mattress. But, other than that, everything was fine.

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    Response from Nest Bedding

    Hi Roman, Thank you for taking the time to write a great review!

    Verified purchase

    Reviewed Aug. 19, 2017

    Nest Bedding is one of the top results when I looked for a firmer mattress online. I was a little hesitant at first buying a mattress online but the reviews on quality from all the people that had purchased their mattress before convinced me to buy one. The process was easy and the delivery was perfect. Three months on and I’m enjoying the mattress. It’s pretty comfortable, convenient and I wake up with less pain than I did before. I’ve recommended Nest Bedding to several people.

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    Response from Nest Bedding

    Hi Dmitry, Thank you for taking the time to write a great review about your experience so far with your Nest bed!

    Verified purchase

    Reviewed Aug. 18, 2017

    I needed a new mattress so I ordered one online from Nest Bedding. I've had it for about a couple of months now, and I’m hoping that it’s a little bit more durable than my previous mattress. So far, everything is good. I have no complaints.

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    Nest Bedding
    Response from Nest Bedding

    Hi Ryan, Thank you so much for taking the time to write a review! We are so glad you are loving your new Nest mattress.

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 17, 2017

    We were shopping around a bit and I wanted to try one of the mattresses in a box just because they usually had the 100-day period. And when we found out that there was a Nest Bedding showroom in Hollywood, my wife and I decided to go. When we got there, we were really impressed with the bed. The salesman was extremely knowledgeable, friendly and helpful. We didn't really feel pushed and he let us tried everything. I liked that they had a showroom. That was great because we had seen and got to try a bunch of their different mattresses before we made the commitment. We called a couple times and they ran directly to one of their showrooms. There was no corporate customer service. Everyone was really tied in. It was just really good customer experience overall.

    The bed we purchased was dropped off through FedEx. We had tried Casper before and it didn't really seem to hold up for a while. So, we were not really sure about the Bed In A Box. It's been a little bit over a month and the bed feels great. The quality of the mattress is really nice and we've already recommended it to a few people.

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    Response from Nest Bedding

    Hi Shane, we are so glad you had a wonderful experience in our showroom. Thank you so much for taking the time to write a review!

    Verified purchase
    Sales & MarketingStaff

    Reviewed Aug. 16, 2017

    We’ve had a bed from Nest Bedding for a little over two months now. It was our first Nest purchase and we did so because of their 100-day guarantee. We got and tried a twin Love & Sleep mattress which we like for the most part. We’re trying to get a bed like the one that we already had but it wasn’t quite the same and that’s as expected. We don’t actually sleep on it, but our kid does, so it doesn’t really have much of an impact on our sleep. My son’s not old enough to really ask and I don’t know if it really matters what he sleeps on, but he likes it. From what we’ve done with it, the quality seems nice. We haven’t had any negatives about it so far.

    The sales reps were somewhat helpful. The one thing I didn’t quite like is the overall vagueness of their frame or foundation requirement. They said the foundation and the boards can’t flex but these don’t have any kind of requirements on, like the thickness of the wooden board. It’s just vague overall. I had the bed delivered by FedEx because I don’t think they have a storefront anywhere around our area. FedEx said they couldn’t ship it so I had to go pick it up from their facility. That’s the only time we’ve had something failed to ship to our house which is new since it’s only about a year and a half old. We haven’t had any issues with any other packages or mail not able to find our house. Overall, Nest Bedding is nice. I wouldn’t necessarily recommend it but I wouldn’t say, “It’s bad to go there” or “Do not to do it” either. The bed is different and convenient but there’s nothing overly special or amazing about it for us.

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    Response from Nest Bedding

    HI Matthew, thank you for taking the time to review our company. We apologize if you found our proper foundation page not informative enough. We will work on offering up more information to the consumer in the future. Thanks for your feed back!

    Verified purchase

    Reviewed Aug. 15, 2017

    I did a lot of research on the internet and I concluded that Nest Bedding made a good product. I've been very pleased with the quality of the mattress that I got from them. It is very comfortable. As a matter of fact, people I know have been thinking about another bed and I'd tell them Nest Bedding has great products. Overall, their service and quality of products are good.

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    Response from Nest Bedding

    Hi Herb, Thank you for taking the time to review our company. Also, thank you for any future referrals!!

    Verified purchase

    Reviewed Aug. 14, 2017

    I purchased a mattress from Nest Bedding due to the online reviews I've read. Then I purchased it online and had a curbside delivery. The mattress was easy to assemble. I’m still getting used to it but it seems decent. The bed's good. I like that the the mattress is comfortable. It's a good value purchase.

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    Response from Nest Bedding

    Hi Vinu, Thank you for taking the time to write a great review! We are so glad to hear you are loving your new Nest mattress!

    Verified purchase
    Sales & MarketingStaff

    Reviewed Aug. 13, 2017

    I bought a mattress from Nest Bedding and had the product for four months now. I like the product but unfortunately, it wasn’t perfectly comfortable for me. So, I'm working with them to try to exchange it right now. But it's well-made and a good product. I went past their return policy. And unfortunately, they're not taking it back from me right now. But they're doing what they can to help without violating their policy. The sales representatives have been very good and accommodating to me. They offered to send me additional mattress topper thing to help make it more comfortable for free.

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    Verified purchase

    Reviewed Aug. 12, 2017

    The Nest Bedding mattress was the third one we've tried in eight months. I ordered the mattress online after reading a bunch of reviews and everything went very smoothly. The at-your-door delivery was easy to manage. The mattress from Nest Bedding is the sweet spot between too hard and too soft, which is where we were with the other mattresses. It's the best one we've had so far and my wife and I are both fans of it. It's very high-quality and comfortable. The styling is great and no more sore backs. I love the mattress and I would recommend it to others. I would tell people to check out the website and tell them which one we got. The overall experience was simple and efficient.

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    Response from Nest Bedding

    Hi Gordon, sounds like a third time is the charm! We are so happy you are loving our product! Thank you for taking the time to write a great review!

    Verified purchase

    Reviewed Aug. 11, 2017

    We ordered the bed online and Nest Bedding just dropped it off at our house. The box we received was kind of beat up and it's understandable since the mattress was so heavy, but the mattress was good to go. Though I'll need to contact Nest Bedding because part of the corner of the bed is still flat and didn’t really inflate. Other than that, we've only purchased the bed late June and our sleep has been better with it.

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    Response from Nest Bedding

    Hi John, Thank you for taking the time to write a review on your experience so far with Nest Bedding. I hope we where able to address the corner compression issue that you where having in a timely and efficient manner. Thanks again!

    Verified purchase

    Reviewed Aug. 10, 2017

    I've been researching beds for a while then I purchased online the Love & Sleep mattress from Nest Bedding. Delivery was fine for the most part. The box was delivered slightly broken and open but the bed itself was in good condition. I've had the bed for a couple of weeks now and so far so good. I'm not as sore as when I'm using my old bed. The experience has been easy and I would recommend Nest Bedding.

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    Response from Nest Bedding

    Hey Michael, thank you so much for writing a great review. So happy to hear you are waking up feeling great on our Love and Sleep mattress!

    Verified purchase
    Customer ServicePrice

    Reviewed Aug. 9, 2017

    Our other mattress was about 10 years old so we needed a new mattress. We were pretty set on getting memory foam and the research online made me decide on Nest Bedding. I bought the mattress about three months ago and it was an easy shopping experience. Their price is a little higher than competition, but from what I've read, it seems like it is worth it. Besides, it's still cheaper than a good quality spring mattress. The shipping process was quick and although the boxes were a little damaged, that's to be expected because of the weight. The product was fine and everything was good. Plus, we were actually in the process of moving, so it came at a good time. We never unpacked it until about three weeks later.

    However, the mattress was a little firmer than we wanted. I contacted them about a month ago and they actually sent out a free topper on top of the mattress. That was awesome and I was impressed with their customer service. So it's good now and we're definitely sleeping better. I’d recommend Nest Bedding.

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    Response from Nest Bedding

    Hi Ivo, Thank you for taking the time to write out a great review. We are so glad to hear you are loving your new Nest mattress with the topper addition. Thanks again!!

    Verified purchase

    Reviewed Aug. 8, 2017

    This is my first Nest Bedding mattress and I’ve had this for a month and a half. I bought this through their website which was very easy to navigate. This particular mattress is the one with the memory foam which I consider an upgrade as I am not being woken up as much with moving around on the bed. There’s not much transfer of movement. Overall, I’d rate the quality up there at 9. I would recommend this to someone I know.

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    Response from Nest Bedding

    Hi David, Thank you so much for the great review. We are so happy to hear you are loving your new Nest mattress!

    Verified purchase

    Reviewed Aug. 7, 2017

    I was choosing between Nest Bedding and other companies. But I love that Nest Bedding has certification available for the Q mattress, so it is fully certified for any non-harmful chemicals. That was my last checkpoint. And they have king size mattress already. We've had Nest for more than two years now and it is good. I'm pregnant now and it's very comfortable. I couldn’t sleep before but now it's good. The only part I missed was that this will have a mattress protector and for the Q5 mattress, they don’t have one or at least I couldn’t find it. But I love it and that's why we keep buying and recommending Nest Bedding.

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    Response from Nest Bedding

    Hi Anna, we have some amazing organic mattress protectors that can go well with your Q3 mattress. Check out our website at nestbedding.com. Thank for the amazing review and we are glad to hear you are still loving your Nest Bedding mattress.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Aug. 6, 2017

    The previous mattress we had was a different brand and it has this memory foam. We needed a new bed and and we did a search online about beds that got delivered to your house in a box. Nest has a storefront near my husband’s office and so he went and checked it out. Everyone at the store was super helpful. Then we called with some questions about the bed and the specific flat size that was needed and why and they were helping us on Sunday evening. I was actually surprised that they were open at that time.

    It was amazing. It's been a little over a month since we got the bed and we ended up ordering pillows as well right after. The bed is much more comfortable than our previous one and it feels more luxurious. It's a nice bed, but it's also more expensive than our previous one. But overall, we had a really positive experience and I would definitely recommend Nest Bedding to people.

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    Response from Nest Bedding

    Hi Melissa, Thank you so much for the great review. We are so glad to hear you new Nest mattress and pillows are working out for you!

    Verified purchase
    Customer Service

    Reviewed Aug. 5, 2017

    I bought the Alexander series king mattress that's soft from Nest Bedding. The customer service experience was great. We had gotten the hybrid medium and found it to be a little bit too firm, so we changed for the soft and signature series and that was a very easy process. The mattress was dropped off the door and set it up myself. We've had it for almost six weeks now and we like it. It's very comfortable and is a quality made product. We were very happy with the purchase. I'm a pretty solid sleeper no matter what and I find it very comfortable, and my wife is having a better rest. I would recommend Nest Bedding to others. The experience, overall, was very positive and I would return if I need another mattress.

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    Response from Nest Bedding

    Hi Paul, Thank you so much for the great review. We are so glad to hear that the exchange to the Alexander soft is working out for you!

    Verified purchase
    Staff

    Reviewed Aug. 4, 2017

    I did a lot of research on the internet and decided that Nest Bedding was the one that can meet my needs. I had a few questions and the sales representative got a hold of the manager who answered them. I bought the Alexander Hybrid and we like it. It came by regular shipping quickly and was very easy to put together. It’s a wonderful experience. I'm sleeping through the night and waking up feeling much better. I've told friends about Nest Bedding. It's great and an easy way to buy a new bed.

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    Response from Nest Bedding

    Hi Carla, Thank you so much for the great review. We are so glad to hear that you are loving your new Nest Alexander Hybrid!!

    Verified purchase
    Price

    Reviewed Aug. 3, 2017

    I needed a new mattress and Nest Bedding was the best price I could find online. The Love & Sleep mattress arrived in a timely manner and the box was pretty easy to move around. Also, it has been pretty comfortable. I was supposed to let it sit for a few hours and then use it, which is what I did. It got to its size pretty quickly and it looked its final size as soon as I put it down a bit longer. It took a week or two to break in but after that, it's been fine. I've gotten better sleep and it has a very good quality for the price.

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    Response from Nest Bedding

    Hi Lauren, Thank you so much for taking the time to write a great review. We are so glad to hear you are loving your new Nest Love and Sleep mattress!

    Verified purchase

    Reviewed Aug. 2, 2017

    I read a review on Sleepopolis about Nest Bedding and that's why I decided to purchase one. I got one online and it has a combination of coils and memory foam. The setup was very simple and the mattress is fine and very comfortable. However, I personally prefer firmer ones so it is not quite as comfortable as I wanted it to be and I am now planning to return the mattress. My Nest Bedding experience has been convenient and easy, but it has also been subjective because apparently it’s hard to guess what the difference will be without actually trying it out.

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    Response from Nest Bedding

    Hi Ekaterina, We are sorry to hear your first mattress choice is not working out with you. We do have a 100 nights comfort guarantee. That gives the customer an opportunity to figure out what comfort level is right for them. We do have firmer mattresses! Please feel free to reach out at 888-992-2001. We would love help you find a better fit. Thanks for letting know your experience so far and for leaving such a great review!

    Verified purchase
    Staff

    Reviewed July 31, 2017

    I've had Nest products in my home for about 3 years. I recently bought a king-size mattress from them and I've been satisfied so far. It's meeting my expectations and there's been an improvement in my sleep. The quality is good enough that we even bought a second mattress from there. My dealings with their reps went great both times. They were very helpful, informative and friendly. They also have good hours. They're open until eight. Our mattress was dropped off by a shipper so it appeared on the front door step. I don't know how long it was there but luckily, no one took it. Overall, I'm happy that we chose them for the mattresses.

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    Response from Nest Bedding

    Hi Michael, Thank you for leaving such a great review on our website. We are so happy to hear that you are loving your new Nest mattress. We are also pleased to hear that you are a return customer of ours! Thanks again!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 30, 2017

    I went to Sleepopolis and amongst other mattresses with high reviews, Nest Bedding was up there so I figured to give them a shot. I put the delivery together and it was simple to organize. The mattress came to the door and I put it together myself. I cut it open and it unraveled by itself. I then situated it right on the frame. The first one I had was an Alexander Hybrid. I had it for 90 days and I ended up trading it in for another one because it didn’t feel quite right. I’m a side sleeper so it didn’t feel it had enough support on the side. The lady who helped me switch my bed out was professional and courteous. The second bed is an Alexander Signature. I have had it for 30 days now and so far, so good. It’s comfortable and it’s supporting in all the right areas. When I switched to this, all the pain went away, so I figured this was the one.

    I had sleeping issues with my old mattress. I had sore thighs and my legs and hip area hurt. With the Nest Bedding, all those issues have been alleviated, and it seems to be well made. Nest Bedding also has great customer service. I would recommend them. And as a result, my roommate ended up purchasing a pillow and it’s just amazing so I may end up getting the pillow as well.

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    Response from Nest Bedding

    HI Tyrone, we are so happy to hear you found your match! Sometimes you don't get the right mattresses the first time around, that is why we have such a great return and exchange policy. We are so happy to hear that you are loving your new Alexander mattress. All I can say is, GET THE PILLOW!! It is worth it:) Thanks again for the great review!

    Verified purchase
    Customer Service

    Reviewed July 29, 2017

    I went online to order a Nest mattress for my parents' guest bedroom as a housewarming gift about three weeks ago. Ironically there is a Nest in my neighborhood but I was traveling so I went online. I asked the online help person if they had "white glove delivery" as my parents are elderly and I wanted this to be a good experience. They assured me they did--order online and then call this number is what they told me. I did so and the guy at that number ("Jeff" at Nest Chicago is who I later learned I was talking to) charged me an additional $250 and said all would be taken care of and the bed delivered and set up in one to two weeks. Since then it's been a complete mess. UPS delivered the boxed frame to my parents with no notification to anyone.

    I learned they had shipped two beds (one direct to my parents with no service and one to the "white glove" service) and turned one around but the frame "got through" and meanwhile the other one hasn't arrived. I've contacted the website service and Nest Chicago multiple times now and everyone tells me day by day that I'll hear "the next day" from the "white glove" service but I never do. Meanwhile they want to tell me all their internal nonsense--white glove service isn't a "real" Nest service, it's third-party (well Nest took my $250 in exchange for the service, didn't they??)

    One guy on one call actually said "Everyone is down on me for this, but I did what I was supposed to." Like I care?? Most recently I heard that Nest's white glove service "always takes 2-4 weeks" (well that's really information you should provide up front). I will say that "Amber" at Nest Chicago has tried to help, but so far I've given Nest over $1000 and I've received nothing for it but a headache. Thank heavens it was only my parents' guest bedroom. They ordered their own bed from Saatva and it arrived promptly and with great delivery service included. Clearly Nest is not the way to go for this kind of service.

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    Verified purchase
    Process

    Reviewed July 29, 2017

    I purchased the Alexander Hybrid mattress from Nest Bedding. I did everything online and it was a pretty smooth process. I sleep pretty well on the mattress. It has good quality and I'm really happy with it. It was a great experience. I'll definitely recommend working with Nest Bedding and ordering from them.

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    Response from Nest Bedding

    Thanks Gabriel for the great review!!! So glad to hear you are loving your new Alexander Hybrid!

    Verified purchase
    Staff

    Reviewed July 28, 2017

    I went to a consumer website that rated bed companies. I plugged in all my needs and a couple of different companies came up and I chose Nest Bedding because the one that I got is a hybrid and not all companies have this kind of mattress. I got the hybrid coils and the foam on top. I love it. It’s very comfortable and everybody in my family likes it. I previously had a coil bed and my joints were hurting because I’m a side sleeper and my husband is not. It was good for him but not for me. But with this new bed, I can sleep on my side and my husband still sleeps on his back and he feels supported.

    I did everything online and set it up myself. The frame was a little more difficult than the bed because of the way it doesn’t quite fit into my bed frame. And that's not the company's fault. But overall, I was able to do it all by myself. I am 5’4 and of moderate strength. I’m pretty impressed. Also, one of the reasons that I chose Nest Bedding was the 100-day trial and knowing that if I didn’t like it, it was going to be donated. They don’t just throw them out. Nest Bedding is an excellent company and they have a good product.

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    Response from Nest Bedding

    Hi Bethann, Thank you so much for leaving such a great review. We are so excited to hear that you are loving your new Nest Hybrid mattress. That is awesome that both you and your husband are having a restful night sleep. Thanks again!

    Verified purchase
    PriceStaff

    Reviewed July 27, 2017

    I looked up a bunch of stores in the area, checked them all out and did some research on the materials including the general reviews and ended up buying a pillow and a mattress from Nest Bedding. Their reps were honest, very informed and fair. I was surprised when I found out they were on commission because they didn’t act like it. The mattress and pillows are very good but I’m not sure that I like how warm it is because of the material but it’s a known thing about memory foams which tends to retain heat more than down and they told me about that, but I decided I’d try it anyway and it’s still pretty good.

    I’m sleeping a lot better. It also doesn’t flatten as much with the new mattress and it’s very comfortable especially for the price point. Initial quality including the fit and finish seems good and the mattress is well-built. It’s the best choice that I found for a new mattress right now and if someone wants something that’s a bit nicer than the very basic online mattress and wanted to try it out, I’d recommend it and would buy one again. I like the product.

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    Response from Nest Bedding

    Hi Alex! Thank you so much for taking the time to write such a great review of our company. We truly appreciate your business!

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    Reviewed July 26, 2017

    I bought two beds and two pillows from Nest Bedding and I love them. I use the pillow all the time and I’m very happy with it. I was having problems with my neck and it's made my sleep better. My previous pillow was a down pillow that was getting too flat. I like my pillow from Nest Bedding because I can adjust it easily. You can put more stuffing in or out. I have it at a good place and if it gets pushed down a little, I can add more stuffing. Also, the Nest representative was great. When we were going to pick out the second bed, the traffic was so bad that we couldn’t get there. Instead, I called her and she knew exactly what we wanted because I talked to her before. She waited on us before and we just sorted it over the phone and they let me know when the bed will come. It’s been totally satisfactory and I’d recommend them. They do a very nice job.

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    Reviewed July 25, 2017

    I am enjoying my Nest mattress and pillow. I have them for about a month and I sleep better with them. Their products have good quality. Nest has good service and my overall experience with them was extremely pleasant.

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    Response from Nest Bedding

    Thank you Adele for your review! We are glad to hear that you are loving your Nest mattress and pillows!

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    Reviewed July 24, 2017

    We bought a bed from Nest Bedding a couple of years ago. We've now purchased three beds. The first one we bought was not under their own brand and the same bed now is under their brand. We recently purchased it again because we have a weekend house as well. We also bought another less expensive bed for the guest room in our weekend house. I also bought one of those adjustable firm pillows with the nuts or seeds in them.

    The sales reps at Nest were very nice. There were some crossed wires between the one who handled our most recent two purchases and the warehouse or the factory, including us, on a couple of occasions. He forgot to ask us whether we needed White Glove Delivery, which, given where we live, we most certainly did. On top of that, Federal Express delivered the products to the wrong house which really pissed me off, but Nest corrected that. Also, one of the beds they shipped to us was a firm rather than a plush, but they fixed that quickly as well.

    The Nest products are very good. My wife and I are more comfortable and we sleep better. If one of us is rolling around, we don't disturb the other. It's a much better bed than anything we've had previously. Except for the occasional glitches, Nest Bedding is excellent because our real focus is on the quality of the beds and they're fabulous. But I would tell other people when they're ordering to make sure and make very clear what they are ordering and to make sure they say if they need white gloves service.

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    Reviewed July 23, 2017

    I purchased a mattress from Nest Bedding. I’m not sleeping well because it is firmer than it should be, given that it's a soft mattress. I've chatted with them online and asked if there's any way to tell if it's truly a soft mattress and they suggested that I jump and walk on it to soften it up. And they won't take it back until 30 days are up. I wouldn't recommend it based on my experience.

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    Response from Nest Bedding

    Hi Paul, I am sorry to hear that you are having such a negative experience with adjusting and wearing in your mattress. I would like to personally offer you some option for you to have a better night sleep and an over all better experience with our products. I will be emailing your personally so we can remedy this issue. Thank you for taking the time to share your experience.

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    Reviewed July 22, 2017

    A friend recommended Nest Bedding and I ordered a foam mattress in the soft variety. And it maybe too soft and it kind of lacks padding on the top. I don't find it to be poorly constructed but maybe it's not the right bed for me. They have two major lines of products. One is like an all foam bed and the other is like a hybrid bed. And that's like a coil system with a foam or with some kind of padding on top. The foam one has no topper and so it's just lying on a large piece of foam. And I'm finding that it's not really supporting my body the way that I'd like. I looked on the site and I want to get the hybrid instead. Maybe it is better and would provide more support.

    I'm at the 40-day mark and I have to try it for a minimum of 30 days and I was traveling for a few of those so I may call this week to put in either an exchange or return. But I'd give them very high marks for the process and a lot of credit for making an in-home file the cost of admission to the industry and I'm a huge fan of this. The site was great and easy to navigate. And the process was as good as you can possibly hope for in today's day and age. My experience with them has been overall positive.

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    Response from Nest Bedding

    Hi Sajid, thank you for leaving such a detailed review of your experience so far with our company. Please let us know if you need any assistance with exchanging your current soft mattress. It sounds like the one you picked out might not be the right fit for you. Feel free to give us a call at 888-992-2001. We would love to help you find the perfect fit! Thanks again for the review!

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    Reviewed July 21, 2017

    I purchased a mattress from Nest Bedding and it is quite comfortable. It’s a little firm for my girlfriend’s taste but it’s certainly more comfortable than the previous product we had tried out. It has had a positive impact on my sleep and the overall quality was expected. I ordered it online and it was delivered by a third-party carrier. I tried a different mattress before and it was an absolute nightmare comparatively in every sense and this delivery was a welcome surprise in terms of being on time. Overall the purchasing experience was seamless and the product exceeds my expectations.

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    Response from Nest Bedding

    Hi Kelsey, Thank you for the great review. We are happy to hear you are loving your new Nest mattress!

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    Reviewed July 20, 2017

    I liked Nest Bedding's cost and accessibility. I also wanted something that was more natural and I ended up purchasing a big kid’s bed from them. I gave them an address and they scheduled the delivery for me. It’s a rolled up mattress in a box so it's a standard UPS delivery. The bed has a good overall quality. And if my friends are looking into a big kids' bed, I would tell them to go for Nest Bedding.

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    Response from Nest Bedding

    Thank you Jessica for the great review and for any future referrals! It is much appreciated!

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    Customer ServiceCoverageSales & MarketingPriceStaff

    Reviewed July 19, 2017

    I searched and looked at many different kinds of beds and ended up being led to Nest Bedding. There's a little store near me, which opened in my neighborhood a long time ago and it looked upscale and expensive. I realized how affordable it was when I discovered it on the internet. Rather than turning up the internet or going to one of the bigger mattress companies, I was able to go in the store and the service was friendly and not overbearing. I had time to enjoy the bed and make a decision. There was no pressure. Also, there were many other sites out there that offer $200 off when selling a Nest Bedding. That wasn’t prominent on the website but the woman in the store mentioned it, which was great, very honest but if all competitors are showing a discount, they might want to match it upfront. That would’ve made a difference.

    I worked with two different reps and the second was because of a little confusion around the way the mattress was delivered. The mattress was mostly mailed to homes but they said they would keep it at the store for me and I said I can pick it up. It was weird that it's either someone will take the old mattress away or they’ll bring the new one and set it up. There were two different fee structures and it got confusing, but they helped to get it worked out. Unless one recently moved across the country or out of college, most people have a mattress to haul away and it seems like that should be built in clearer. There is a little area for improvement, but both reps were very good, extremely courteous, responsive and followed through.

    The delivery coverage was a little high, but the team was great. They called beforehand, arrived when they said they would and they were in and out. They hauled the old mattress and dropped my new one off, which I set up. The Alexander Hybrid has made it harder to get up in the morning. It's very good and I'm hoping it's not something that works really well the first few months or the first year and then sags in years two, three, four, and five. Nevertheless, I'm very pleased based on my first month and I’d tell my friends to check it out. The bed is a really a great product and it's done what it's advertised.

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    Response from Nest Bedding

    Hi Duncan, Thank you for reviewing our company. We appreciate your candor on how we can improve our customer over all experience. We are always looking for ways to improve our customer experience! We are happy to hear that you are loving your new Nest mattress! Thanks again for the great review!

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    Reviewed July 18, 2017

    A few years ago, my husband, James, was browsing around online because he's very picky and based on the reviews he saw, he went with Nest Bedding for our son’s bed. It was advertised that the Love Bed came with a teddy bear, so we knew it was coming with our son’s bed and it did. This time, James looked online, found many firm types of beds and was not going to go with Nest Bedding. I'm the one who was more interested in doing that because our son had a good experience with his mattress. I decided that we should check it out again in Shopping Albany, the place where we went. We tried a few and already knew we’re interested in the Alexander Series. We tried a few different types and decided to buy, even if James would have preferred to buy one from Costco, which was cheaper and closer. The lady was very nice and she recommended to go a little more towards the firm one rather than the medium soft version.

    We went with a firm mattress since I didn’t want a bed that I would be whining about in two years because it will be too soft. When we ordered it in the shop, the lady said delivery would be about seven to ten days. In the meantime, because we were changing our mattress because we had not had one for many, many years, I decided to remodel our bedroom at the same time. We bought the bed around May 31st and it arrived. After having our bedroom remodeled, putting the bed together ourselves was the easiest part because we just opened the box and then moved. It smelled new and I was hoping there would be another teddy bear in the box, but there wasn't one. Also, the quality is very different from our son’s bed, which is a lot softer and bouncier.

    In the last two weeks we used the bed, James was not as happy with the bed as he was hoping to be. We each use a firm pillow and on the first week, he seemed to have neck pain from being on the firm pillow on the bed. Right now, he's sleeping on the more regular type of pillow and it looks like it has helped him a little bit. I had back and hip pain and a firm bed seemed to have resolved that, but to James, the bed is too firm. We had a 20-year-old Serta mattress that was what they called a 5-star hotel type of mattress. It was really old and we added a firm pad on top of it, so this is much softer than what we have now. Overall, the bed is comfortable and customer service was very nice. I would recommend Nest Bedding.

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    Reviewed July 17, 2017

    I needed a bed, did a lot of research on different beds and I decided to go with Nest Bedding. They seemed like they had the highest quality product for the best value and had a lot of positive reviews. I did a lot of my research on YouTube and I was supposed to use the promo codes so I could get a discount. But I forgot to put in that promo code, so I had to call the Nest guys. I talked to one of the guys in the San Francisco office and he was a real cool guy. I told him that I wanted to get those $200 off and he was very helpful. It was a very efficient process.

    Everything is fine. The only complaint I would have is probably my fault. When I was washing my sheet, I might have dried them for too long where the cotton actually shrunk. The one with the little elastic thing that you put on the actual mattress itself is a little tighter than it’s supposed to be. There was probably something in their information somewhere that said not to do it, but I don’t read any of that stuff. Other than that, the bed has impacted my sleep in a very positive way. It does everything it says it’s supposed to do and perfect for very general, all-around sleeping. The pillows I got were awesome and I'm very happy with the product. I feel like I made a great choice.

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    Reviewed July 16, 2017

    I saw lots of good reviews online for Nest Bedding. I received some emails from them saying that they were preparing the mattress for me so it took some time for them to customize it. Once delivered, it's easy to install and it didn't take too much time to make the mattress restart into the original form after we opened it. The mattress I purchased from them is not really too firm and not really too soft. I'm a back sleeper and a side sleeper so I can't enjoy it. My wife and I would prefer if it's a little firmer so it's better when we sleep on the edge. Also, my wife would prefer if it's firmer because she likes the feeling from the latex. But it's really smooth as far as the surface and I love it. It's cool at night, the temperature is good and the response is fast enough for me.

    My old mattress which was 16-inch hurt for my back but the Nest one helped me and I sleep better now. I'm satisfied with its quality though I've had it only for a month so I need to spend more time to be acquainted and have more experience with it to see if it's reliable or not. Also, the price for all their products is really high.

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    Response from Nest Bedding

    Hi Luan, thank you for reviewing our company. We love to hear how customers are doing during their trial period. Sounds like your are still adjusting to your new Nest mattress. If you end up needing to chat with anyone about your new mattress, out customer service line is always open. Thanks again for the great review!

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    Reviewed July 13, 2017

    I was looking for a bed that was going to be used by our five-year-old and I came across the Nest Bedding products and became interested. I did a little research on it and decided to give it a shot and made a purchase online a couple of weeks ago. Then I had it delivered soon to our location and they came within the time frame that they specified. But we're still evaluating it in terms of long term usability and success. If we had anybody who's looking to change out their children's bedding, it would be something they would go with. I took a little bit of a gamble purchasing from them because it's done online. I get its advantages but it is nice to go to a store and feel what it's like. But other than that, it's been a great experience so far and a positive one. My kids like the bed and it seems to be doing quite well.

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    Response from Nest Bedding

    Hi Justin, Thank you so much for giving us a great review! We are glad to hear that you and your family are liking your new Nest mattress. Our customer service phone line is always open if you end up having any questions about your purchase. Thanks again for the great review!

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    Reviewed July 11, 2017

    We got a new mattress from Nest Bedding, and so far, we like it. The quality seems real good. We're getting used to it, and I'm definitely getting better sleep than before. I had a great experience, overall, and it's something that I'd tell somebody to definitely look into and try out.

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    Response from Nest Bedding

    Hi Chris, Thank you for the review! We are happy to hear that you are loving your new Nest mattress. Thank you in advance for any recommendations that you send our way!

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    Reviewed July 10, 2017

    I got a Nest Bedding mattress to replace my 15 year old mattress because it was sagging. It was better and comfortable too. It’s also a good replacement for the Purple brand that I returned because it was stiff even though it wasn’t supposed to be. I’ve had it for a couple of months now and so far, I like it and I would recommend it. I haven't tried every mattress out there, but it's better than the other ones that I had.

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    Response from Nest Bedding

    Hi Michael, We are so glad to hear you are loving your new Nest mattress. Thank you for the great review!!

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    Reviewed July 9, 2017

    Nest Bedding has the best reviews. When I did the online chat as I was torn, they were really helpful on whether to pick a medium firmness or a firm bed, and I bought the Alexander Hybrid. I love it. It's super easy, great quality, and really affordable compared to most beds. I sleep much better and I don't have back problems anymore. I already told my mom about Nest Bedding and she's going to get one too.

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    Response from Nest Bedding

    Hi Eden, thank you so much for the great review. We truly appreciate the time you took to write this review. Also, thank you for the recommendation of our products to your mother. If she ends up having any questions, our customer service phone line is always open. Thanks again!

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    Reviewed July 8, 2017

    The Alexander Hybrid mattress we got from Nest Bedding didn't work. In the first three weeks that we had it, it was perfect. It was soft and was like bliss. Then it went really soft. Nest sent us a firmer one. But this firmer mattress is like a brick with fillings and we're still trying it to get through the first 30 days. But it’s looking like it’s going to stay too hard. My husband had two weeks of back pain because of it. We'll probably order or find another one to try and then return this firmer one. But we’re satisfied with the two pillows we got and will not be returning them.

    I also feel great about the overall quality of the Nest Bedding product. If the mattresses have had the right comfort level, there would have been no problems. My husband and I were looking for a 7 or 8 and the firmer one they sent us was around 8 or 9 and the first one we got was 5-7. As for the Nest Bedding staff, they have been courteous, prompt and professional and I had been very pleased with the two sales representatives I dealt with. They were both very good. We also had the product delivered whenever we wanted. I would recommend Nest Bedding and the quality of their products but if someone is looking for a mattress with the level of firmness same as what we're looking, do not go to Nest.

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    Response from Nest Bedding

    Hi Bethany, Thank you for taking the time to write a review on your experience that you have had so far with our Alexander Hybrid series. We are so sorry you have not found that perfect comfort level that you and your husband are looking for. Have you thought about venturing into the all foam Alexander series? It sounds like our Alexander medium might be that perfect feel for you two. I am glad to hear that the pillows are working out! If you end up having any questions about your purchase and would like to chat more, our customer service line is always open. Thanks again for the great review! We truly appreciate your business.

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    Reviewed July 5, 2017

    First and foremost, we really like the price at Nest Bedding. And then with all the reviews, it seemed like a good option for us as it seemed to be good quality for the price. We got the hybrid mattress, but we're used to a memory foam. With this hybrid, there is a lot of motion and vibration. We find that even against our headboard, our breathing would actually cause it to rattle, or if a car drives by a busy road behind our house, the vibration in the floor causes that rattle, so it wakes us up in the middle of the night constantly. We even got little rubber washers to put on it to try and do some of the absorption, but we're just used to the memory foam and having less motion come through.

    It's a great mattress and you can tell the quality's nice and it's comfortable, however, for our needs, we'd like to look at something else. But otherwise, I know Nest Bedding has other mattresses and I'm definitely going to consider looking at them. I've no issues with the company in general and I was satisfied with my experience.

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    Response from Nest Bedding
    Hi Chelsea, Thank you for taking the time to write a review on your experience so far with our Alexander Hybrid series. Sometimes you just don't pick the right mattress the first time around, which is why we have such a great exchange policy.

    It sounds like our Alexander series, which is all foam, would be a better fit for your comfort needs. Please feel free to give us a call on our customer service line at 888-992-2001. We would love to help you out with any comfort issues that you are having. Thanks again for the review.

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    Reviewed July 3, 2017

    My sister ordered two mattresses from Nest Bedding. It was packed nicely and delivered quickly. Also, their delivery team was extremely helpful. They helped us get the mattress up the stairs and situate it. And so, we were able to bring it up into our apartment. Also, it was fun to see the mattress unfurl from a little package. Since the purchase, the new mattress has held up really well. It has been such a change from my 15-year-old mattress which was terrible. It is very comfortable and I get a lot more sleep. However, the edge firmness is a little softer than what some of the reviews have said. Still, everything else is perfect and I highly approve of the product.

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    Response from Nest Bedding

    Hi Elena, Thank you for taking the time to review our company. I am glad to hear that the upgrade from your 15 year old mattress is going very well. Our edge support is slightly different from the older innerspring mattresses that people are typically use to, but it should hold up well if you like to sleep towards the edge of the mattress. Thanks again for the review and I hope you sleep well for many years to come!

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    Reviewed June 28, 2017

    I've had a lot of problems sleeping and had a lot of different mattresses so it's hard to please me. A website recommended Nest Bedding so I ordered online and they delivered the mattress but there was a little bit of a glitch. Nest Bedding said it was going to ship on a Monday but it didn't ship until the Friday. Instead of coming when they said it would, it was about four days late but that wasn't a problem for us. Everything looks very nice.

    On the other hand, I've had the mattress for two weeks and I don't like it. I'm having more pain than I had before. Both of my wife and I each got one and neither one of us were happy with it. I ordered the softest one they have and my wife got the medium one. We got a split king and neither one of them is soft as we thought they'd be. I was very excited to get them but after the first night, we said that it wasn't good and same experience on the next night. Sleeping on the mattress isn't doing it for me and it's uncomfortable. Nevertheless, we're giving it the three-day trial because maybe we need to get acclimated with the mattresses better.

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    Response from Nest Bedding
    Hi William, Thank you for taking the time to review your new Nest mattress. We appreciate you giving an account of your experience so far on our Alexander series. Thank you for your understanding on the delayed shipping of your product.

    In response to your painful adjustment; it truly can take up to 30 days to adjust to a new type of support and wear in a new product. That being said, if you still find yourselves sleeping uncomfortably after the 30 day adjustment period, please feel free to give us a call. We would love to help both you and your wife find that perfect feel you two are looking for!

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    Reviewed June 26, 2017

    I saw Nest Bedding online and read their reviews. I bought one and it was delivered in a timely manner. It has been a smooth experience overall. However, I left the country after getting it, but when I opened it, the quality seemed good.

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    Response from Nest Bedding

    Hi Sean, Thank you for taking the time to write a review of your new Nest mattress! We hope you are able to resume your sleep on it very soon. Thanks again!

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    Reviewed June 23, 2017

    It was our first time to purchase from Nest Bedding. We got The Love & Sleep mattress and it came all rolled up. Their delivery team came to the door and left it on the porch. It’s been a week since we have it and so far, the mattress has been great and we’re happy with it. My husband likes something more firm while I like a mattress that’s puffy, so the Nest Bedding is a good balance. The mattress also has a warranty, so you can order online and if you're not completely satisfied with it or it didn't go well because you never laid on it before purchasing, you can return the product and Nest Bedding will give your money back.

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    Response from Nest Bedding

    Hi Heather. I'am happy to hear that you and your husband are enjoying your new Love & Sleep mattress. Thank you for taking the time to write a review of your experience, and may you both continue to enjoy your rest, and comfort with your new mattress.

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    Reviewed June 22, 2017

    My husband did a research online and he decided to go with Nest Bedding. He ordered a mattress and we've had it for two weeks now. So far, the mattress is very good and comfortable. I'm quite satisfied with it. However, there's one small dirty dot on the mattress when we opened the package. But other than that, we definitely recommend it.

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    Response from Nest Bedding

    Hi Ling, Thank you for the great review. We appreciate you taking the time to share your experience so far on your new Nest mattress. We apologize if there was a stain on your mattress. If you don't mind, I would love if you sent a picture of the stain to our customer service team at customerservice@nestbedding.com. Definitely not something that should be there! Thanks again for the great review!

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    Reviewed June 21, 2017

    I bought my Nest Bedding mattress online and the delivery process is easy and straightforward. I've had it for a month now and I'm more comfortable and it has improved my sleep. I'm very pleased with it.

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    Response from Nest Bedding

    Hi Cullen, we are so happy to hear that you are loving your new Nest mattress. Thank you so much for the great review!

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    Reviewed June 20, 2017

    We needed a new bed so we got a king-sized mattress from Nest Bedding that has isolating coils with a foam topper. The salesperson at the store was really nice. So far the mattress has been good and I'd recommend it.

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    Response from Nest Bedding

    Hi Chad, thank you for taking the time to write a review of your experience with both your mattress and our staff member. Your feedback is appreciated, and we here at Nest Bedding wish you all the best in your continued enjoyment of your mattress.

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    Reviewed June 19, 2017

    My daughter got a mattress from Nest Bedding. I went over to try it out and I was very happy with it so I wanted to have one for myself. I ordered the box spring and the mattress, they confirmed my order and let me know when the product was ready. Then they sent me an email when they shipped it and when I could expect it. I did it all on the internet and the website was easy to navigate. When the products arrived, the quality is outstanding and now my sleep is more comfortable. Everything was perfect and exactly as I wanted. I'd recommend the company and the bedding to friends if they're out there in the market.

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    Response from Nest Bedding

    Hi Barry! I'am very happy to hear that you and your daughter have had such a great experience. Thank you for taking time out to write a review and and we appreciate the recommendations. I wish you continued enjoyment and comfort with your new mattress.

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    Reviewed June 18, 2017

    I ordered Nest Bedding's Hybrid bed and two pillows online after reading reviews. I’ve got them for a week now and they are decent products. I sleep really well and I enjoy it. I'll recommend Nest products. It's worth your money. They're a good company and I had an awesome experience overall.

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    Response from Nest Bedding

    Thank you Marcin, we appreciate the positive review. We wish you continued enjoyment and comfort with your new mattress and bedding, and we are delighted to hear that you had an awesome experience.

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    Reviewed June 17, 2017

    I had been seeing a lot of different ads for buying mattresses online like that was the new thing to do so I found Nest Bedding when I did some searching for some mattresses and through different reviews. I made the order a couple of weeks ago and bought the Love & Sleep mattress queen size, the Tencel sheet sets and the Nest Bedding Cooling Mattress Protector. The items were shipped separately but the mattress came almost right away then the rest came a little bit late. The person I called this morning was very helpful and nice.

    It would help if they improve their page because it wasn't updated. The items were shipped separately so I personally lost track of one of the items so I check the bookmarked page to see the updates. It only showed that one item was shipped and two other items are still waiting for shipment but I received everything. I thought at first, one of those other items that showed hadn’t been shipped yet wasn’t actually shipped, so I called about that. They were able to get back to me with an actual tracking number which says it was shipped with the confirmation that I received it. So, I went through my boxes again and I actually found it. Also, there were different carriers when the items were delivered and the sheets might have actually been shipped from another company. It was interesting and I didn't realize it at first that the sheets came from another company.

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    Response from Nest Bedding

    Thank you Michael for taking the time to write a review on your experience. I'm happy everything did arrive. We do have bedding products that are not all made from the same manufacturer, so the separation can definitely happen. I hope it didn't cause too much of a freight, and we hope you continue to enjoy your new mattress and bedding.

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    Reviewed June 16, 2017

    I did extensive research and looked at a number of different mattresses review websites and Nest Bedding was always super highly-rated. I wanted something hybrid that was both foam and spring and they were one of the few companies that had those available so I bought a mattress from them and been using it for about a week. It's great. I had a really, really old mattress before this one, and it's nice that for the first time in a long time I was looking forward to getting in bed. I feel like I'm falling asleep easier and I don't wake up with any shoulder pain. I purchased it online using those automatic chat windows popped up at one point when I was looking at their website and it's easy but I had to hunt a little bit for a Frequently Asked Questions link. Other than that it was good and was all to expectation.

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    Response from Nest Bedding

    Hi, Bryce, thank you for taking out some time to write a review. I'm happy to hear your new mattress is alleviating your pain, and helping you sleep better. We wish you continued comfort and enjoyment of your new mattress.

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    Customer ServicePriceStaff

    Reviewed June 15, 2017

    Nest Bedding had stellar reviews. When I was pricing out different manufacturers, they said that the mattress I wanted, costing $1,500, is the equivalent of the Tempur-Pedic hybrid which is in the $5000 range. Furthermore, they were able to ship to Alaska for an added $150 fee. That was great because not a lot of companies will ship something of that weight to Alaska without having to go through additional freight or hassle. And so I ordered their product online.

    However, their carrier, FedEx, delivered the package to the wrong house. I live in Alaska where it gets wet sometimes during this time of year. And so, when the person who received it opened the box, the vacuum seal to the mattress was opened and the mattress got wet. FedEx took the package from their porch then took it to my house. Now I have a soggy mattress.

    I called FedEx and they opened up a case. Then, I called Nest Bedding. Thereafter, Nest Bedding called me back, gave me a direct number to their office and they confirmed that the mattress was found. They told me to call them back if I had any issues after I received it. While I didn't have a chance to call them back, the lady I spoke with seemed very eager to make it right. Dealing with them has been a good experience. When I call them, someone answers and I don't need to go through a slew of options on the phone.

    Also, I noticed that their products are made to order and so they haven't had my mattress sitting in a warehouse for a while. I've seen the tag on the mattress and it was manufactured earlier this month then shipped out to me. As far as going through the ordering process and having their product delivered to your house, Nest Bedding supports you. It didn't take long for them to ship my mattress. So far, my experience with them has been good and I'd recommend them. If someone is going to order a mattress online, Nest Bedding is a company that would do it for you.

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    Response from Nest Bedding

    Thank you so much Frank for taking the time to write a review on your experience with Nest Bedding. I'am glad our team was helpful in resolving the delivery issue you experienced and should you have any more questions or concerns, always feel free to contact us. I wish you continued comfort and enjoyment with your new mattress.

    Verified purchase
    Customer Service

    Reviewed June 14, 2017

    I purchased the Alexander Hybrid Mattress from Nest Bedding. The delivery of the mattress was originally scheduled for Thursday last week. However, I didn't read the email clearly and didn't realize that the delivery date might change. And so, the mattress arrived a day earlier. While that would normally be nice, you would want to schedule when you can pick up a big thing like a mattress. So that was a little challenging. Still, we were able to get it all right. The mattress came rolled up small so it was easy to move to the third floor.

    Since using the mattress, it has been very satisfactory and the overall quality seems to be good. While it's hot, that's because the weather is hot and the mattress has memory foam. Still, it is very comfortable and has all the benefits of having that bounce from the coils. It also has the sinking in feeling that you get from a foam. Thus, it works very well as a hybrid.

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    Response from Nest Bedding

    Hi Nina, thank you so much for taking out time to write a review of your experience. Though there was a bit of a snafu with the delivery arrival date, I am happy to hear that your are satisfied with your purchases. I wish you all the best in your continued comfort and relaxation with your new mattress and bedding.

    Verified purchase
    Price

    Reviewed June 11, 2017

    We purchased our bed from Nest Bedding about six months ago. Then we needed an extra bed for another room and they seemed to be the right choice. We got the mattress and the box spring this time. It's a comfortable and great quality mattress for the price. I ordered online and the website was simple and straightforward to use. The delivery was also easy.

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    Response from Nest Bedding

    Hi Eric, we are happy to hear that you have been enjoying your new mattress! Thank you for the great review, and we wish you continued enjoyment, and comfort.

    Verified purchase

    Reviewed June 10, 2017

    My Love & Sleep king size mattress from Nest Bedding is great and comfortable. I bought it online and the delivery went well. I tracked the shipping on FedEx.

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    Response from Nest Bedding

    Thank you Bryan! I appreciate you taking the time to write a review and I am very happy to hear that you are loving your new mattress. We wish you continued enjoyment and comfort.

    Verified purchase
    Customer Service

    Reviewed June 9, 2017

    Nest Bedding had pretty good online reviews. I purchased a king mattress a year ago and ordered through their website, which was easy and had it delivered. Delivery was fine too. They just dropped it off on the porch. Then recently I purchased the pillow topper but I had to go pick it up because they sent it to my previous address which I had told them to update.

    The customer service is great but I haven't enjoyed my experience with the mattress and I don’t think I sleep as well on it. Quality is good but it gets too hot every night. The mattress stitching seems nice but if what’s actually inside of it can’t breathe and retains heat like that, then I’m really not pleased with it. That's why I tried ordering the pillow topper but it still doesn’t seem to do much good. I wake up in the middle of the night steaming hot. I have to cool off for about 20 minutes when I wake up.

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    Price

    Reviewed June 8, 2017

    We’re Nest fans. Our two daughters had purchased Nest products for their kids and themselves. They told us to have Nest products as well so we went to the Nest store in Albany. Our experience in the store was very good. We bought the rather expensive combination, memory foam and hybrid. The guy who delivered it with a helper did a very good job. His name was Jeremy. We spent our first night in our California King on their slats along with the Hybrid mattress and it was very good. I thought it was a superb night’s sleep last night but my wife didn’t want to make a comment yet after one night. It's been overall absolutely a comfortable and noteworthy experience. It was perfect.

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    Response from Nest Bedding

    We love our Nest fans! Thank you Jim for taking out time to write a review. We wish you continued enjoyment, and comfort with your new mattress.

    Verified purchase
    Price

    Reviewed June 7, 2017

    We were looking for a mattress and mattress stores are very expensive. We opted to get it online. After doing some research, we landed at Nest and the ordering process is easy and helpful. We got the Alexander Hybrid, the platform bed for the platform frame, brackets and mattress covers. The delivery was really easy. It came through FedEx and was left on the front door. It’s a very high quality product. We've had the mattress for about a week and so far I've been sleeping more comfortably on the bed and the price seems better than others with a similar quality.

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    Response from Nest Bedding

    Thank you Johnfrancis! We appreciate you taking out time to write a review. It's great to hear that everything went smooth with the delivery, and I'm very happy to hear that you are enjoying your new mattress.

    Verified purchase
    PriceStaff

    Reviewed June 6, 2017

    Nest Bedding had good reviews online, the price point was lower than competitors for what they were offering and they had a flexible return policy. I happened to be passing by their store and the reps were helpful. I also chatted with a representative online and ended up purchasing the Love & Sleep medium mattress. Dealing with them was convenient and the product's really good quality. I was quite happy and I would recommend it. However, it's a little bit too plush. I might trade it in for the firm one and I'm trying to I speak to them about it.

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    Response from Nest Bedding

    Thank you Dan for taking out some time to write a review. I'm very happy to hear you enjoyed the quality of our product. We have a wonderful return and exchange policy designed for your best interest, and look forward to helping you find the mattress that is the most comfortable fit for you.

    Verified purchase

    Reviewed June 5, 2017

    Somebody has recommended Nest Bedding to me so I got two pillows from them and I've been sleeping fine with them for a week now. I don't have a stiff neck anymore so it was just my old pillows. It was easy to find everything on their website and I ordered online. By the time I sent out an email about tracking my purchase, it had already arrived.

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    Response from Nest Bedding
    Thank you for the review Maxx! Its wonderful to hear that our pillows alleviated your neck pains, and that everything was so user friendly on our website.

    We love the positive feedback, and we love even more that you're enjoying your pillows.

    Verified purchase

    Reviewed June 4, 2017

    My previous bed had deteriorated faster than it was supposed to. I did lots of research using YouTube videos and mattress review sites and came down to Nest Bedding, Purple and Casper. Nest is easy as any other online commerce website and it's easy to order from. Depending on if you knew where to find them at, the mattress review websites had codes that you could get $200 off. I got it right around Memorial Day and there was a code for $150 off so there was no point in me getting it during that sale because I knew that I could get it for $200 off any time I wanted. I got the California King Alexander Hybrid FedExed in a box less than a month ago and so far, it works really well and I like it.

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    Response from Nest Bedding

    Thank you Chris, we appreciate you taking the time to write a review. We are happy you were able to save some money on your purchase and wish you continued enjoyment and comfort.

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    Nest Bedding Company Information

    Company Name:
    Nest Bedding
    Year Founded:
    2011
    Address:
    835 San Pablo Ave.
    City:
    Albany
    State/Province:
    CA
    Postal Code:
    94706
    Country:
    United States
    Website:
    www.nestbedding.com