Nest Bedding Reviews

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About Nest Bedding

Since 2011, Nest Bedding has sold factory-direct, eco-friendly mattresses and bedding. The company hand-makes their mattresses in the U.S., and its natural bedding products include organic sheets and blankets.

Nest Bedding Reviews

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    Page 3 Reviews 40 - 240
    Christopher increased rating by 1 star.
    Customer ServiceCoveragePrice
    After a positive interaction with Nest Bedding, Christopher increased their star rating.

    Original Review: July 25, 2018

    We purchased the Nest Alexander after being upsold from the Love model. TL;DR, not happy with it, wish we could return it, Nest as a company makes it near impossible (and reading other reviews, apparently notoriously difficult) to secure a refund and the "Lifetime Comfort Guarantee" really doesn't translate too much. Let me walk you through what may, with a high probability, be your buying experience in the near future. You'll walk into the store, excited about the premise of a high-quality memory foam bed at a fraction of the price, and the embroidery on the beds will invite you to lay down into a soft cushy layer of foam. You may even purchase a bed, telling yourself a story of better sleep for years to come, and an easy hassle-free return policy *just in case* it doesn't work out. It sounds wonderful, right?

    Your first night (and almost every night subsequently), I know this may sound gross, but you will sweat in the bed. You will ABSOLUTELY sweat because of the memory foam. Memory foam traps heat and doesn't allow it to dissipate - period. It doesn't matter how many times they mention "cooling technology", offer a "cooling mattress protector", or simply ignore the hundreds of complaints about their bed. You can be a 95 lb woman, a 210 lb man, somewhere in between - regardless, you will wake up nightly in a damp, clammy, grossed out state. Having sweat in the bed, your warranty and the ability to return the mattress will be immediately voided as sweat = a stain (sorry for the grossness). This seems suspiciously intentional on the part of Nest as a company.

    You can complain, but it will be impossible to get a refund. Don't believe their promises (notice how they subtly shift the blame back onto each customer in each one of the above and below reviews where someone complains about the return process - if they offer a "Lifetime Comfort Guarantee", how could it possibly be so difficult to return an item?). You'll notice if you delve into the actual terms of the "Lifetime Comfort Guarantee" policy that what it really boils down to is 50% a new bed model (who would want to spend another $$$ in order to effectively process a return?).

    We spent 4 weeks going back and forth with their customer service team over email, specifically a Todd ** who is the Director of Customer Experience. It was a terrible experience. Similar to other reviews, Nest asked for a detailed history of what bed frames we had used, what sheets we had used, and other areas of inquiry. We've actually tried three different bed frames and went without a bed frame - in the course of trying to solve for this bed, we used a wooden platform frame, a wire mesh one, a pallet bed frame, and eventually even on the floor. We tried high thread count sheets, low thread count sheets - none of it changes the molecular composition of a memory foam bed that traps heat.

    Save yourself the hassle - you can get a similar memory foam mattress on Wayfair for $200-$300. Since the Nest bed will only last you a couple of years anyway, and you'll never be able to return it, why spend the extra few hundred dollars? Or try Casper or Purple, IDK - I have to imagine their return policy is actually honored (though I have no claims/evidence, we're going with Leesa Sapira, a pocket coil bed, for our next one - we are done with Nest). We wish it wasn't so, we were so excited when we first purchased the bed and even up to the point of initiating a customer service thread, thought they would see it through. This company is flash in the pan.

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    Response from Nest Bedding

    To Whom it May Concern:

    This customer purchased in July 2015 and did not reach out to Nest Bedding in any way until June 2018. No attempt was made during the trial period or thereafter to find a solution to the overheating issue nor was there ever a request for an exception to be made regarding the mattress being returned despite not being in like-new condition. The only communication that was had with the customer is when they reached out demanding a cash refund after nearly three years of ownership to prevent them from writing negative reviews on major websites (see below).

    “If Nest is unable to process the refund, our only alternative is to share our honest feedback– on a bed that sleeps hot, which is information that won't be shared with you during the sales process, with a warranty that will immediately be voided by that fact – with Yelp, Best Mattress Review, Mattress Nerd, Good Bed, Sleep Sherpa, Sleepopolis, Consumer Affairs, our own social media, the BBB, and all friends and family.”

    Despite the aggression, the customer was presented with professional responses and sincere attempts to find no-costs solutions, as well as suggestions on ways their sleep environment could be improved so that the mattress was working for their needs. Finally, the customer was grandfathered into our Lifetime Comfort Guarantee, which provided an opportunity to purchase a replacement mattress with a 50% discount.

    Nest Bedding produces a line of mattresses and bedding products that are designed to meet the needs of a broad spectrum of customers. We will fully admit, not every product is going to work for every customer, but that is why we have a diverse product line. We employ highly qualified staff so that we can learn from the first experience and help a customer transition to something that better meets their need. We do have the expectation that the mattress is properly protected during the comfort trial, and occasionally have to restrict a return if it has been damaged (less than 1% of returns). We always work with a customer on temperature issues and we always review each damaged mattress case-by-case when it is brought to our attention within a reasonable timeframe.

    Thank you for your consideration of Nest Bedding. Please feel free to write to us at customerservice@nestbedding.com if you have any additional questions about the claims that are being made in this review.

    Sincerely,

    Nest Bedding

    Melissa increased rating by 1 star.
    Customer Service
    After a positive interaction with Nest Bedding, Melissa increased their star rating on July 24, 2018.

    Updated review: July 24, 2018

    Thankfully a wonderful employee named Todd was able to help get the mattress returned.

    The mattress itself wasn't poor quality, it simply wasn't for me. As it turns out, I may have been sent a mislabeled mattress. But you have to sleep on it for a full 30 days before you are even eligible to return it. Once you ask to return, the company policy is to try to get you into a different mattress, not just refund you and be done. They are nice about it but keep trying so it delays the process.

    I would recommend that a customer asks upfront, and gets it in writing, what the steps required to return the mattress if it comes to that. There are specific photos required which would be easier to get if you knew ahead of time what is expected. Including that information with the mattress would also beneficial.

    Original Review: July 20, 2018

    I have been attempting to return my mattress for over 30 days now. This company wants to stall and continue to talk and diagnose things. The mattress is not soft like it should be. The mattress feels exactly like a regular old plush top spring mattress. The foam doesn't feel like memory foam. It doesn't get hot so maybe that is a trade off but I want a memory foam feel. Anyway, that shouldn't be a big deal, it isn't for me, take it back. Finally frustrated, yesterday I decided to remove the mattress from my bed and put my old mattress back on. In forethought, I snapped some photos of the mattress to show that it is in perfect condition. I sent them the photos, told them I took it off my bed and am still wanting to return it. So now today, I get an email stating that they want specific photos of the mattress and even pics from under my bed. WHAT??

    They had the last 30 days to tell me what they wanted from me but they never did. Now that they know the mattress is off the bed, they want photos that are impossible to get. The wood supports are not on the bed anymore because my old mattress doesn't need them. I am beyond frustrated with trying to get this mattress out of my house. I finally called my credit card company today to file a claim. If you depending on the 100 night guarantee, look elsewhere. This company is horrible to deal with if you don't want to keep their mattress. What a disappointing experience. Now I have this incredibly heavy 100+ pound mattress leaning against a wall with storage totes in front to help keep it from falling down. It is not safe there and I want it out of my house!

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    Reviewed June 3, 2018

    Had been thinking about purchasing a new mattress for a while now. But I'm a cheap tightwad. So each time I would get to looking, I'd change my mind and say "I have something to sleep on, no need spending money I don't have on something I already have." But the mattress I had been sleeping on for the 3 years I have been in this location hurt my back. And I'm very top heavy so it would kinda sink in at the heaviest part of me and I'd feel like I was sleeping downhill head first. Just all uncomfortable all the way around. So this time I got to thinking about it and searching, I came across Nest Bedding Love and Sleep Mattress. Before I knew it I had it in the cart and checked out. Done it completely on impulse before I changed my mind. Then I went to worrying and reading more reviews about people saying it was uncomfortable, and getting the run around upon trying to return it. But excited, nevertheless, to receive my new mattress.

    So the big day comes, I'm at my hair appointment, head full of foils when I get the alert that it has been delivered. I'm getting antsy and impatient ready to get to the house to get it safely inside before I go to work. Lol so I get home, drag the box in, move the old mattress and get to work unboxing it. I've never opened a bed in the box before and when I laid it across my bed frame I'm disappointed and thinking the mattress was the wrong size. But when I finally got the plastic off and it started unfolding itself I seen the truth. How they get such a big mattress folded into such a small package I'll never know. But I just laughed at myself. So the moment of truth will it support my weight and be comfy at the same time. I lay on it and all I can say is I wanted to call in to work and just lay on my bed all night, but I still have to pay for it so I hurry out the door to work. Anxious to get home and go to sleep!

    I'm here to tell you that my first sleep on this mattress blew me away. It was so comfortable. I don't remember tossing and turning as much as I usually do and the best part of all... I woke up with virtually no back pain. So many times on my old mattress. And by so many times I mean every day, I wake up and can't sleep as long as I'd like due to back pain. I get up and hobble into the front of the house like I'm 74 years old. And I'm only 32!!!! But upon waking from my first sleep on this mattress, I woke up pain free and walking to the front like any young spry 32 year old should! Lol why anyone would even consider sending this mattress back is beyond me. I love it and will recommend it over any high end mattress to anyone out there. 5 stars from this Mississippi girl!

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    Reviewed April 4, 2018

    One day, my sister and I went to Nest Bedding, we sat on their beds, and we thought, “Hey, this feels pretty good.” My granddaughter who lives with me needed a new mattress then. That weekend I went back and I got it for her, and she loves it. When they delivered it, it was unwrapped and then they just put it out. It was beautiful and the quality was very nice. The sales rep wasn’t pushy. She just waited till we asked her questions. She was very nice and informative when we did ask her. She really had a lot to do with us making up our minds to purchase one and I am very happy with my purchase.

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    Reviewed April 3, 2018

    We had a great experience with Nest. They're local and we could go to the store, explore and actually sit on the different mattresses. Also, they took out the middle person and it kept the price down to a very affordable amount. The sales representatives have always been very informed, helpful, patient with us because we made some adjustments, very accommodating and very good at communicating. Even the delivery team was great and very timely. We bought a mattress, a topper, a blanket, a coverlet and two pillows. It’s great and we like them. It took us a while to find the exact right combination, but we’re very happy with it now. The overall quality is excellent. And, I recommended them to my son if he moves out to the Bay Area.

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    Reviewed April 2, 2018

    I visited stores and I tested out a bunch of other foam mattresses. Most of them were very similar in feel but Nest seemed to be 30 or 40% cheaper than with Casper. Also, everyone there were very friendly and helpful. Our interaction was very pleasant and they showed me everything in the store. I purchased the queen-sized foam bed and I really enjoy the product. It has been a positive impact to my sleep and it is a great value. It is a very good sleep product for the money.

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    Response from Nest Bedding

    Hey Michael, Thank you for taking the time to write a review about your Nest Bedding experience. Glad to hear you where able to make it into one of our stores! Hope you enjoy your mattresses for many years to come:)

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    Reviewed April 1, 2018

    We've had a great, fantastic experience with Nest Bedding. We visited their showroom in Palo Alto and tried out their product. We liked it quite a bit and although we tried out a few other stores in the area, nothing had the same maximization of price and comfort. Also unlike other places we went to, Nest Bedding's sales reps were not pushy at all but they were still informative. They introduced us to what they’re about, let us try things by ourselves and came back a few times just to make sure. Once we had made the rounds, we wanted to double check and verify if it’s the right decision and it was. I really like their staff. I highly recommend Nest Bedding. We have had the bed about half a year now and the quality is great. My wife and I both sleep much better than the previous mattress.

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    Reviewed March 28, 2018

    I was searching for top beds and wanted to get something that was better than what I got before. I found Nest Bedding online and it was my first time purchasing a bed so I spent time to research it. The Alexander foam that I bought was a little bit too soft for me so I would’ve preferred something a little bit firmer but the experience was good. I also like that's it not too hot, which is nice. The sales rep told me what my options were and explained the trade-off between each one. The delivery was great, it came on time and was exactly what I expected. I would tell my friends to go look at the Nest Bedding site and look at the options offered with the Bay Area. I would recommend trying it out and going to a store, which is what I did.

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    Reviewed March 26, 2018

    I had heard from others that Nest Bedding had good mattresses, so I decided to purchase from them. They've been great. I went into the store and tried different beds, and the sales rep was always very helpful. The delivery guys were helpful as well and very good. They came in and set the new mattress up, and I disposed of the old mattress myself. But we had some issues with the delivery of the box spring. The queen mattress that I got from Nest Bedding last July is between firm and plush, as I've been a side sleeper, and I liked it a lot. It's a good mattress and my sleep has been better.

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    Response from Nest Bedding

    Hi Kim, Thank you for taking the time to write about your experience with Nest Bedding. We are happy to hear your store experience was a pleasant one!

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    Reviewed March 25, 2018

    The mattress I had was nine years old, I needed a new one and I started doing some research. I spent six months reading about mattresses from different vendors and seeing what was out there. I also caught onto this whole 'buy your mattress online" craze and that made me look at a number of Nest Bedding and a couple of other ones. I lied down in a couple of expensive memory foams and I found that they heat up over time. I’m heat-sensitive and Nest was a high wood mattress. It was softer and didn't have that same memory foam heat retention problem that I had seen with some other pure memory foam mattresses. Nest was also very price-competitive and they had a showroom here in New York, so I was able to see it and lie on it.

    The rep, a very nice young man, said that he owned one and was very pleased with it. I tried different ones and the latex mattresses on the showroom felt quite nice but it was thin. I also tried the latex hybrid but I didn't like it since it was a bit firmer than I wanted. I also went to Dixie Beds which had some latex mattresses that I lied on and they were price-competitive but I liked the height on the Nest bed.

    Once I got it, It shipped very quickly and set-up was something I was able to handle on my own. The mattress is heavy so I had to take my time driving it into my bedroom. Getting the thing unpacked wasn't that tough but it would be nice if they could package a knife that you could use to cut through the plastic which would ensure that you don't damage the mattress. There's a tight packing around it and you don't want to use a blade because you don't want to slice open your mattress. I managed to find a pair of scissors which did the job and once I got that done, it popped open fast on its own.

    I kept my old mattress around for a day or two. There was some slight gassing but it wasn't terrible. Just to be on the safe side, I didn't want to lie in it for about 24 hours. And then, I just swapped it in and out. I had to buy a mattress bag for my existing mattress in order to dispose of it. If they could bundle up a complimentary bag in with their mattress so that you could use it to wrap your old mattress for disposal, that would be a nice feature. Overall, the experience has been pretty good. I got no complaints about the mattress and it has served me well. It's a great product but I haven't had it for very long, so I don't know how it's going to age so I'll find that out. I would recommend Nest Beds to someone else and I would tell them that it’s pretty good.

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    Reviewed March 23, 2018

    I saw Nest Bedding in the paper in the mail so I went online to see if I could get some reviews about it and the reviews were very good. The sales rep was very nice, very helpful and very patient. I purchased a mattress and adjustable bed. It sleeps very well, but I get hot in it and I thought I was purchasing something that had cooling gel properties in it. Nonetheless, the delivery was on the third floor and it went very well and as promised. The product was in new condition and the set-up went well.

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    Reviewed March 22, 2018

    I bought two mattresses and the bed set from Nest Bedding. I was assisted by a good salesman. He was knowledgeable and friendly. So far, I find the mattress comfortable and of good quality. Overall, it’s a good mattress. I'd tell my friends to put Nest Bedding on their list of things to look at.

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    Reviewed March 21, 2018

    Everybody in my family now has a Nest bed. We've had their products in our home for a few years now and we liked the feel of the beds as they were very comfortable. I used to have a hip pain and shoulder pain waking up, and I don't anymore. The most recent items we got from them were a double mattress and a pillow. The people in the store were incredibly helpful and really customer focused as well. When they delivered our items, it was all right--either they left the products out front or my husband was home. Nest Bedding was great and I was totally satisfied with their items. I have recommended them to people.

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    Reviewed March 20, 2018

    My experience with Nest Bedding has been good. I walked in to their store in Chicago and I liked the bed. We purchased a king-size bed and we got two king-size pillows. The sales rep was really helpful and the delivery team was prompt. So far, my sleep has been better. I still have a lot of sleeping issues, but it’s nice to be in a king-size bed. Furthermore, the quality is really good. We’re very happy with it. I’ve recommended it to people.

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    Reviewed March 19, 2018

    My wife and I really liked Nest Bedding's soft pillow-top style mattresses and a lot of reviews that we were reading were hit or miss. Everybody’s perception of soft is different and just wasn’t soft enough for us. Nest's customer service was fantastic and they tried to send us a topper that they said was softer and nothing really worked out for us. And they accepted the return and we went with a different direction. They were very accommodating and made the whole return process very simple. And also, the Nest product was very well-made and the price was reasonable.

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    Response from Nest Bedding

    Hi Jeremy, We are sorry to hear that our mattress ultimately did not work out for you guys. I am glad we where able to make the return an easy process. Thank you for sharing your experience that you had with Nest Bedding. We appreciate the 5 stars even if the mattress did not work out!

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    Reviewed March 18, 2018

    I purchased a hybrid bed from Nest Bedding. It was not all foam and I thought that might be a good mix for me but I've only had it for two months. I didn’t keep it because it just wasn’t comfortable. I called to tell them that I wanted to return it because I was experiencing hip pain and they offered a mattress topper, but that didn’t help either. Nevertheless, I would recommend them. They had excellent customer service.

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    Reviewed March 16, 2018

    I saw Nest Bedding advertised on Facebook a good bit. And where I’m at, you can buy mattresses locally but there isn't a large selection and they’re usually really overpriced. The Nest bed is not cheap but from the reviews, I felt like you get more for your money because you’re cutting out the middleman. And also, you pay for it upfront but if you don’t like it, you get your money back. I got my information online and then I called the actual Nest store and placed an order over the phone. The person I spoke with answered all my questions. I got a nice and really comfortable mattress. It’s well built and I like it.

    I had two family members buy a Nest bed also. They bought their other mattress locally and they paid about what I paid for mine. I paid 1500 and theirs didn’t last for three years and I told them to try the Nest bed. And when they bought their Nest bed, it came with a lifetime warranty, too. So I said, “What can you lose.” As long as they don’t fall then go out of business. I'd also tell my friends to try Nest out. It's better than what they can buy locally. I’m in a rural area and we got mattress stores but usually, what they have are hyped up average mattresses. I went and looked at some before and they got sales pitches but they wanted $2000 for a mattress and box springs. But you can just tell it wasn’t well built. It wasn’t Nest. I’m happy with the product Nest got.

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    Reviewed March 14, 2018

    Nest Bedding has a storefront in Palo Alto which is close to where I live, so I was able to go there and try out the mattress before buying it, which is something I like to do. I'm happy with the quality of the mattress, and the sales representative that I worked with was really friendly and helpful. I went back a couple of weeks later and bought some sheets and she remembered me. It's pleasant to have somebody recognize your face.

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    Reviewed March 13, 2018

    We moved from Washington State and we needed a new bed when we came here and we went with Nest because of the ratings and the price margin. We got the adjustable bed for a king size pillow top mattress, and a gel comforter. I called somebody in California and they were very knowledgeable and provided quick feedback on conversations we had via email.

    We were under the impression that we paid the money for the white-glove service to have an all-inclusive service, but that didn't really happen out front. The adjustable bed was a heavy thing and the people that delivered that assumed that we were going to set it up all ourselves. If they were going to hire out somebody, they should make sure they understand what was the intent of what they were going to do. Other than that, it was a quick service, and it didn't take very long from store to home and it had a good price line.

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    Reviewed March 13, 2018

    I had a good time with my Nest Bedding experience. Their reps helped us get a bed that we wanted. We purchased a hybrid mattress in a showroom close to where we live. We knew who made them so we didn't worry about potential offcast. Our sleep has been great since I got it. We own a small mattress before so it’s nice to have more room. It’s great quality and we like it.

    The sales rep was very knowledgeable and very helpful. Initially, we liked a mattress that was all memory foam and softer. But eventually, when you have something like that, it might not be as ideal throughout than something harder but also a little firmer, then it’ll get a little softer. For long-term, it’ll be nicer to sleep on to and we want that when we buy a mattress. The delivery team dropped it off and then I brought it in and set it up. They also delivered a pillow. I’d recommend Nest Bedding. I really like that they knew where everything was coming from, that was a big plus. And they were one of the few that offered the hybrid at a really affordable price. I really like the springs and foam support.

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    Reviewed March 12, 2018

    I tried a handful of mattresses and Nest Bedding's was the most comfortable. The sales reps at the store were really nice. It's a high-quality mattress and I would definitely recommend it to others, though it depends on what type of bed they’re looking for.

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    Reviewed March 11, 2018

    I have the Nest Hybrid Signature Series mattress in king size and it is amazing. When I was researching hybrid type beds that have different functionalities, I initially liked a Purple Mattress and ended up ordering one but my wife wasn’t liking it. So, we searched for what else was out there. I compared a bunch of mattresses and then I saw the mattress that I wanted which was the Nest Bed. I went to their website and it was simple and easy to use. I looked at some reviews and everyone said it was a pretty good mattress. I then compared it to the shape and make of what I already had. I thought I liked the Purple Mattress but when it came down to it, my wife and I both preferred the Nest.

    Buying the bed was seamless. I placed the order online, then the mattress showed up at the house on good timing and we were able to self-install. I like the Nest bed we have but having a better type of mattress cover would improve its overall make. I didn’t like having to put any type of special sheet or mattress covering because it degraded from the quality and the feel of the mattress. The basic sheet worked better when I had it but we left the mattress protector on it just so that we had and kept the warranty on it. And although it seemed like it would be better without the mattress cover on, we didn’t want to damage it, so we put it back on. Other than that, I haven’t had a problem sleeping on the mattress and I'm super satisfied with it. So, why waste your money on other mattresses that don’t perform when you can get something half the price which is just as or more comfortable than big name brands?

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    Reviewed March 11, 2018

    We tried Loom & Leaf before and we didn’t like that mattress. If our dog's on the other side of the bed or my wife gets up or I get up in the middle of the night, we start sinking in the middle of the mattress. We Googled best foam mattress and Nest Bedding popped up. We first got the medium firmness one, then we got the firmest one. It was super easy to switch out the mattresses with their reps and they shipped the new one quickly. Their delivery crew also did a good job. We have our Nest bed for a little over a year now and we recommend it. It’s a comfortable mattress and it got rid of the issue we had with our old bed.

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    Reviewed March 10, 2018

    Nest Bedding seemed like the best fit among the different places I looked at and I found its hybrid aspect most interesting. Their sales reps in the store were very helpful, professional, accommodating, and nice, and then I had the mattress and box spring delivered. But I returned the first one because it was too soft and they worked with me in finding another one and in getting the second one brought in without costing me money because I had costs incurred for bringing the first one up the stairs. I ended up getting one that was too hard with a mattress topper because it was a medium with two tops. I'm happy with the one I have and I would recommend the mattress and the service.

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    Reviewed March 9, 2018

    I love my Nest bed. We bought two different twin beds to make a king bed. We needed different ones so my husband got one of the all-natural ones like a latex spring hybrid and then I got the all foam soft. We tried different beds. I need something really soft and he needs something really hard and the only way we can do that is to have two different mattresses. So, it was nice to be able to get two different mattresses that are the same height and size, so that when you have sheets on, it doesn’t look all deformed. My husband originally bought the extra firm and then he needed to switch it out to the medium firm, and it was really easy to do it with Nest Bedding.

    We were so defeated in buying a mattress and a mattress floor is the worst place ever. You walk in and you feel like you’re being sold and wasting money and we actually liked the Nest store. It was really cute, really modern, and it's like definitely targeting the late 30’s crowd. And the people there were nice, and it didn’t seem like they were selling us. We ordered our mattresses on the phone through the store. And everything was seamless. Nest Bedding did great. I’m super happy with my purchase and I’ve been recommending it to friends who say they need a new bed.

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    Reviewed March 9, 2018

    We went to the store and tried out several beds. The Nest Bedding reps were super nice and very helpful and then we ended up ordering the Hybrid bed there at the store and then it was shipped to us. I am happy with the price and the quality is great. We actually just got back from vacation and we couldn't wait to get back into our bed 'cause everything else was crappy. We love our bed and I would recommend Nest Bedding to a friend.

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    Price

    Reviewed March 8, 2018

    Nest Bedding had a good price and decent quality. Their website was easy to use when I was purchasing and the product was just dropped off by their delivery team, which wasn't a problem for me. It's a good mattress and I recommend it.

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    Customer ServiceStaff

    Reviewed March 7, 2018

    I had a halfway decent bed but I needed it to be more comfortable. I saw Nest Bedding's store as I was driving by and so I went in, and the rep was really good about showing me the different levels and kinds of assessing my needs. They don’t actually carry everything there in the store, so I was able to just place my order in the store and have it delivered to my house. Plus the delivery was free.

    I bought a bedding topper and though I was hoping to get something right off the bat, they didn’t have that particular one. But I was happy with the outcome and the product is superior. It's real comfortable and I don’t think that Bed Bath & Beyond has anything like it. It holds its shape really well even if I’m sleeping on the same side all the time. When I make my bed, I can see how smooth it is and it’s really holding up well, so it's money well-spent. However, they could have more of their popular items in the store. But I realize that this is the Bay Area and so people can’t afford bigger store spaces. I would tell my friends to go to Nest Bedding instead of a box store. They'll get a superior product and good customer service there.

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    PriceStaff

    Reviewed March 7, 2018

    Last year, I went into Nest Bedding's store and ordered the mattress from them. Their price was right for the product I wanted and everything was fine. Their rep gave me a clear idea of the range of choices and prices, and she seemed to know what I was looking for which was a good basic foam mattress. She pointed me to a couple of the test beds they had there and took the order. Then the mattress showed up pretty quickly. I wasn’t at home when it was delivered so their guys were able to leave it in the lobby of the building and from there I was the one who handled it. It was a good and easy experience and the mattress is an improvement over the worn out mattress we had. If my friends were looking for a new foam mattress, I would recommend Nest Bedding to them.

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    Leah increased rating by 2 stars.
    After a positive interaction with Nest Bedding, Leah increased their star rating.

    Original Review: March 6, 2018

    I just received my first wool comforter, ordered from Nest. There must be something dishonest driving their online profile and reviews. I paid $300 for a what turns out to be a thin blanket... Described as luxury, it looks like it would barely pass in a cheap dorm room. The outer material was described as "sateen" but is cheap and rough. I would have been sorry to pay $50 for this comforter. I can't speak for their other products, but nothing about this blanket makes me want to "Nest". I don't know how they get away with this level of deception.

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    Response from Nest Bedding

    Hi Leah,

    I'm sincerely sorry that this has been your experience. We want to take care of this issue as soon as possible. I will be writing briefly from my personal email to assist you with this need and confirm that you have received the appropriate product. Thank you for bringing this to our attention and giving us an opportunity to make it right.

    Sincerely,

    Todd

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    Staff

    Reviewed March 6, 2018

    Nest Bedding was very good about setting us a mattress top. Initially it was too hard, but now it’s great. Their sales rep were very easy to work with, and delivery was on time. I'll tell friends to look into Nest Bedding. It was a great experience.

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    Staff

    Reviewed March 5, 2018

    I had tried a couple other mattress brands online, and then I was able to go into Nest Bedding’s showroom in San Francisco and test out the mattress. That was a very nice experience just being able to actually sit on the bed and test it out before I purchased. The sales rep gave me a good insight into the mattress build and sleep preferences of typical people that buy the model that I was looking at. She was very friendly, and it was a very positive experience. I ended up settling on Nest and I made my very first Nest purchase, the Alexander Hybrid mattress. We like our bed. The mattress is comfortable, and we’re now sleeping well. We’re not having any night sweats, and we have less back pain. It has all been very good so far, and I’m really satisfied with Nest Bedding.

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    StaffProcess

    Reviewed March 5, 2018

    We went to the store and liked Nest Bedding products. We've bought two so far. A couple of years on the first one, probably a few months on the second one. The products have been great, of good quality and comfortable. Everybody was helpful and it was an easy process. The delivery team was good as well. It’s a good purchase.

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    Price

    Reviewed March 4, 2018

    I saw Nest Bedding online and tried a few other internet bedding companies as well. I got a mattress from them after seeing some reviews and had it delivered. I did it all online. The mattress is of very good quality and I’m perfectly happy with it. Though it was a little more expensive than the other ones, I got what I paid for. I tried a few and this one is the best. Nest Bedding offered some flexibility in the options, too, like with the types of bed or mattress. I would recommend that people consider them.

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    Customer ServiceStaff

    Reviewed March 3, 2018

    We loved the mattress that we got from Nest Bedding. Initially, we had gone with a different company but we didn’t like their product at all. It was way too hard so we returned that one. Then we went over to a big warehouse here in Minnesota named Sleep Sherpa and they had a couple of Nest Bedding mattresses in there. We tried out the Alexander one and we loved it. Before we bought it, I talked to several people and asked questions on their LiveChat, which was really helpful. Then, there was a guy who helped me place the order over the phone and he was great. When the mattress was delivered, their guys dropped it off right at our front door, and it was perfect.

    We also got sheets from Nest Bedding. I messaged them to ask them about the mattress getting hot and they gave us a complimentary set of mattress covers to try out. It made a huge difference with not sleeping hot at night and we love it. We recommended Nest Bedding's mattress to a lot of our friends since then. In fact, I just recommended it to somebody else yesterday. We have the mattress at home for at least six months now and it’s fantastic. My husband and I both sleep a lot better on it than we had before on any previous mattress. We love the company, too and I gave them a huge recommendation on an app called Next Door yesterday. Also, one of our neighbors was looking for mattresses, so we told them to head down to a Sleep Sherpa and check out Nest Bedding's mattresses there.

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    Staff

    Reviewed March 2, 2018

    I had read about purchasing mattresses online so I went to a number of different websites where they were rating different mattresses. I looked at a couple of different types. Based on the reviews and how much I was willing to spend I chose Nest Bedding. I purchased two mattresses and there was a wool mattress cover that I purchased with it, like a protector. However, they just delivered the items to the door which was kind of strange. For example, if I live in a big city, the way it was delivered might concern me because someone could easily have stolen it off at the door. But I moved to this sort of rural community in Iowa. That wouldn’t have been the best way to handle it but it was fine for the community I lived in.

    The first one we purchased was for my daughter because we had a platform style bed for her. Then my husband and I asked her, “Do you want us to sleep with you?” I had some back problems with our previous bed. I would lay down on my daughter's mattress and I get no back pain. That’s one of the reasons why I went ahead and invested in another one mattress from Nest. It cleared up any back pain that I had and it’s worth the money. Also, the feel of the mattress is nice. I don’t feel it as much when I have my mattress protector on. The protector is high-quality but it doesn’t fit the mattresses well at all. I to talked to a rep about how huge it was and I've read someone’s comment that it was huge.

    I was recommended to try to wash it and shrink it down. They say after doing that three times, it finally shrunk up. But other people were sending it back. I’ve called Nest up to find out if they were familiar with this problem and what they recommended. They said they were not familiar with that problem. I just made a decision to keep it and to see if I could shrink it down myself. But other than that if you have the money to spend, spend it on Nest.

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    Staff

    Reviewed March 1, 2018

    My sister owns a Nest mattress. I slept on it and it was very nice. Also, Nest's showroom is close to where I live. People there were very nice and I was able to test out several mattresses. Also, my experience at the store was personalized. The store had an air of domesticity and I could take my shoes off and lie on different mattresses for as long as I needed to make a good decision because it wasn't inexpensive. The person helping me was knowledgeable yet he wasn't in my face the whole time. It was very much appreciated. Eventually, I found one that I thought would work for me and so I got a combination mattress for side-sleepers like myself. I also purchased one of their pillows.

    Since getting them, I've loved the pillow and my partner and our youngster love the mattress. However, I'm finding it a little too soft for me. But, I've been having a long term back issue and no matter what I sleep on, it's not so comfortable. Hopefully, after my back is resolved, I'll find the mattress ideal as well. Even then, the bed and the pillow are of great quality. I have told others that we really like our mattress and that it was very easy to select one out of a number of different models as opposed to just one model that might be available. Everybody has the capacity here in Manhattan to shop around at a number of different high-end mattress shops in a very small geographic area. Still, Nest is really a strong contender.

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    Reviewed March 1, 2018

    I read online reviews about Nest Bedding and ended up buying pillows from them. I was able to use a direct link from the reviews I read to the product’s page and the ordering process was pretty straightforward. The pillows have been very nice and comfortable. They kind of lived up to what the reviews said they would do and I’m pretty happy with them.

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    Staff

    Reviewed Feb. 28, 2018

    Nest Bedding had a store close to my house in Costa Mesa. I went there and tested out one of the beds and it was very comfortable. I went back maybe six months later when I was looking for a bed and made the purchase then. The sales staff at the store were very friendly and helpful. I got the king size bed, it was a medium cushion and it was around $1,600.

    The bed came in the mail within the expected time frame but when I received the bed, it seemed to be a little bit firmer than what the sample was in the store. The store display was probably more comfortable than the one that I ended up with. But the one I have is okay. I don't know though if I would buy it again though. I think that I'd be tempted to spend more money and get something that is maybe a little bit more than what I'm used to.

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    Customer Service

    Reviewed Feb. 27, 2018

    The Nest Bedding beds were like low toxicity, that they cannot use a whole bunch of chemicals when they make their beds. I also saw some reviews online that were really good. We had a good experience with their customer service. We ordered the bed and the box thing which was like a rolled up mattress in a box and it was sent through UPS. I called ahead of time to ask questions about it and customer service was really good in answering our inquiries.

    We had two different ones. We first had the medium firmness mattress but it was too hard which hurt my hips. Nest Bedding couldn’t take the mattress back so we had to find somewhere to donate it. And we live in kind of a small town in Texas and customer service was really good about helping us find a solution to that like where we could donate it. I ended up giving the bed to a friend and Nest Bedding was fine with that and then exchanged it. Then we got the soft one but it was too soft for my husband. So, we ended up returning it and they were quick and prompt with the refund process. We would have kept it if it has been the right comfort level for both of us. I would definitely use them again. Nest Bedding is a good company. The bed just didn’t work out for us but it might work for somebody else.

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    Staff

    Reviewed Feb. 26, 2018

    The new bed that we got was too soft and that set off a bunch of issues in my back and I kept trying to find one that wasn't too soft and wasn't too hard and went through literally eight beds in a year and a half before I found something that would work for me 'cause I have a lot of back and neck problems. I tried two different Nest beds but I didn't end up keeping them, though the bed might not have been the problem because my back was in such bad shape. But I like the pillows and the bed was fantastic, and I had a great experience with the salesperson that I dealt with. His name was Harrison and he was amazing. Everybody was great to deal with and they didn't make me feel bad about returning the mattress and didn't try to make me keep it.

    Nest Bedding has organic products and nothing that I tried in their store or at home has an odor to it like some other beds seem to have, and they have a liberal return policy because there's no way to know if it is going to work just by lying on a bed in the store. I would definitely buy from them again in the future if I needed a bed for one of our rooms because Nest Bedding is a really great reputable company and has really good products. I highly recommend them to anyone who doesn't have the kind of back that I have. I also kept telling my son and daughter-in-law in New York who needed a new bed to get one from Nest and I also told a friend of mine about them and ended up buying their bed from them.

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    Staff

    Reviewed Feb. 25, 2018

    I went to the store on Bowery to try the beds out, and the guy that helped me was so nice. There’s also not a bunch of chemicals in the Nest Bedding beds. I bought my mattress online, and it was shipped to me. I like it and it’s really comfortable. The quality is great and I sleep very well on it. However, I notice I get a little warm from the bed just by lying on it, so I put the AC on. But it might help if I put a topper on it or something that breathes a little more. Nevertheless, I recommend Nest Bedding to everybody.

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    Reviewed Feb. 23, 2018

    The Nest Bedding mattress sleeps much hotter than advertised even though the one we bought was supposed to be a cooler sleeping one, and anybody that has slept on it has felt the same way. It's not what we were hoping for. This mattress has to be the kind of mattress you’re looking for. If you want a traditional feel it’s not what you should buy.

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    Reviewed Feb. 22, 2018

    Last July, I got a very comfortable bed and two pillows from Nest Bedding. I ordered online which was easy to do and I like the products. They're good and now I sleep much better. I also feel a lot more comfortable on this bed than on the box spring that I had before. I would recommend Nest Bedding.

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    Price

    Reviewed Feb. 21, 2018

    Nest Bedding has been really good and I had no problems with it. I decided to go with Nest Bedding because it had good review but also I like how there were days that they allow me to try it for free just in case I don’t like it. I only got their mattress and I really like it compared to other foam mattresses and it is worth the price. I’ve not tried any other latex foam but I’ve only tried memory foam and latex is a lot better, and it’s healthier, better for the back, and I feel less heated in the bed. It got delivered to my door and that was pretty straightforward. But it got delivered later than I’d like. There was some sort of delay between the time I purchased and the time that it got shipped. The estimated time of delivery was a little bit off.

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    Reviewed Feb. 20, 2018

    We like the Nest Bedding mattress. It's good. We’ve had it for seven months now and it seems like it will hold up. My wife is used to a more of a padding on top so we didn’t end up having to purchase a memory foam topper. But for someone who is used to a more plush top, they may need a topper.

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    Staff

    Reviewed Feb. 19, 2018

    Seven months ago, we bought a Nest Bedding mattress and the people at the store were really helpful. That was a good experience and the salesperson was knowledgeable about the product. I also liked that Nest Bedding uses all organic ingredients in their mattresses. The delivery went smoothly. The mattress is comfortable and it’s good for kids. We like it.

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    Customer ServiceCoveragePriceStaff

    Reviewed Feb. 18, 2018

    I liked Nest Bedding’s price point, delivery and customer service. I called and asked questions about the mattress and their reps weren’t pushy and were really helpful. Also, they had one of the longest guarantees or returns. It’s 100 days. The lady I spoke to said that if anything was not up to snuff, I can just call within 100 days. Even if they had to ship another mattress, it was totally fine. They were extremely accommodating and they even tried to look up the prior mattress that we had and match what we wanted out of the new mattress which was pretty cool. I was really close to buying Helix. The quality comparison between Helix and Nest is very close. Helix might have even been a little better but the comfort from the customer service and the communication was a thousand times better with Nest. It wasn’t worth the extra $200 and the risk of not knowing if Helix would take care of us. So, I picked Nest.

    After about six days though, even though the mattress was supposed to be cooling, it was getting hot so I called Nest and they offered me the cooling cover for 70% off the listed price. So, I bought the cooling mattress cover and it has improved my sleep a hundred percent. I don’t wake up with back pain and I stay cool throughout the night. The quality of the bed is good and the mattress is sturdy. We flipped or turned it once already and it’s wonderful. But the mattress is kind of thin compared to the big and plush one that we have. And the sheets have a hard time staying on the cooling topper. But we bought sheet tie-downs and everything has been fine since then. We turned the bed once already and it was wonderful.

    Also, it was nice that it was a six months no interest financing deal so we got to pay the mattress off in six months instead of everything upfront or going through a secondary company. The bed is worth the expenditure and if you can get a mattress for a third of the price of a mattress store and have the same kind of guarantee/comfort that they’ll make it right, it doesn’t feel like a risk anymore. The biggest concern was buying something online. But with Nest Bedding, I felt really comfortable and if there was any problem, they would make it completely right from day one. Before you go to a mattress store, call Nest Bedding and see what they have to offer.

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    Customer ServicePrice

    Reviewed Feb. 17, 2018

    I purchased a mattress from Nest Bedding and returned it, and then I repurchased a new one, a medium-size Alexander Signature. It was my first time to purchase and their customer service was good. We had them deliver the mattress and everything was set up fine. It's a good mattress although I've been having some back issues with it recently. As it turns out, it's better for my wife than for me. Nest Bedding is a good company. They are a good option if you want to check out a mattress that is slightly more expensive. I'd recommend them.

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    Price

    Reviewed Feb. 16, 2018

    Nest Bedding's reviews and prices sold us to them. We ordered a king-size mattress online and the delivery crew brought it into our garage. It would have been nicer though if they took our old mattress, but I wasn't home when they came. Overall, it's a good product for the price. My husband and I love it. I'd recommend it to anyone who doesn't want to spend for a Tempur-Pedic but wants to get as close a quality as one can at a lower price.

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    Customer ServicePrice

    Reviewed Feb. 15, 2018

    Nest Bedding had a good balance of great reviews and lower cost compared to some of the other companies. I ordered a mattress from them online, and it was nice that we got a lot of email updates to be kept aware of the process and where we were. I sent them an email because we were moving in and I wanted to make sure that it wasn't going to get shipped here before we were here. The delivery went well. It was convenient not to have to call a mattress home from a furniture store and rent a truck to be able to fit it.

    Our Nest Bedding mattress is better than my old spring mattress. It hasn't gone flat and it feels really good. And I like that it has a nice head support. It is also like a normal mattress though it feels high quality. It's nice and springy so we don't sink into it and there are no body dents in it. I had a great experience overall and I would recommend Nest Bedding.

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    Staff

    Reviewed Feb. 13, 2018

    My son has a Nest Bedding and when we needed a new bed for my husband, he told us to get from them. He did all the research and we picked the bed. We had a problem with mold in a rental home so we had to throw out the bed. My husband was sleeping on a full-size bed, an old one that we had left when our son moved out. He's a six-foot-tall person in a full bed with his feet hanging off and he moved to a Nest queen bed.

    We had a good experience purchasing the bed. We did it online and it came exactly on time. It was easy to unwrap and put together on the frame. My husband has a lot of back problems and he likes a firmer bed so he liked the one from Nest Bedding from the first day he got on it. He seems to sleep better since the first night. Personally, it’s a little too firm for me and we ordered in the medium. But I would do the whole experience again. The bed is a good quality and is soft. I would recommend it to people although it just needs to be a little softer for me.

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    Staff

    Reviewed Feb. 12, 2018

    I bought my first mattress from Nest Bedding and I put that away. that as eight months ago. It’s for another house that we have. Then six months ago, we got another one and that's the one we sleep on every night. I made my purchases online and the mattresses have been great. People who’ve slept on them liked them and they asked for the company and we’ve given them the name. In fact, we just recommended Nest Bedding the other night.

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    Price

    Reviewed Feb. 11, 2018

    I purchased my first Nest Bedding product based on consumer reviews and the experience has been positive. After reading reviews and looking at information that Nest provided, we picked the right firmness so it worked out really well. My wife and I enjoy it and I’ve even recommended it to others that have been looking to purchase mattresses. Compared to going to big-box stores or furniture stores, Nest Bedding is a better value. There are other alternatives that are quite cheaper and we purchased one of those and ended up not liking it. We had to go through the return process because the quality wasn’t there and it was a bit firmer. Nest Bedding is probably the most comfortable mattress we’ve had yet and it has positively impacted my sleep. The quality is good and I’m very pleased. Everything in the delivery was also fine. We’ll definitely consider Nest as an option in the future for our children and when we need to replace ours.

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    Reviewed Feb. 10, 2018

    I needed a bed and I saw Nest Bedding on the internet. I liked the mattress and box springs so I ordered it online. It was delivered to my front door and it was quick. I'm very happy with the bed and since using it, I'm sleeping better. I would refer them.

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    Reviewed Feb. 9, 2018

    There’s a website that has online reviews and I went through them and decided on Nest Bedding. We ordered two mattresses online and it seems that the quality meets their price point. I love the pillow too. It has been easy with Nest Bedding.

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    Staff

    Reviewed Feb. 8, 2018

    I was able to walk into a showroom and try out the Nest Bedding. The sales rep at Nest was very casual and laidback. He allowed me to try whichever mattress I wanted for however long I wanted to, and I found that to be key to getting the right mattress. I bought a Nest mattress, and it was delivered. The mattress made my sleep way better, and my experience with it has been wonderful. If I want a nice, affordable quality mattress, I’d go with Nest above all the other internet brands.

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    Price

    Reviewed Feb. 7, 2018

    I ordered two mattresses online from Nest Bedding and they were delivered in a box. One of them was one of the nicer ones, and then I got one of the more basic ones for my daughter's room. I get to sleep on the mattresses and I like them. And I've recommended it to other people. I knew people who were looking for mattresses and I told them I got mattresses from Nest Bedding and we're happy with them. The price was good and they're good mattresses. It's better if they get more for their money with a mattress from Nest than with some of the traditional mattress companies, which are nice too, but they're way more expensive.

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    Reviewed Feb. 6, 2018

    Nest Bedding makes good beds. I've bought from them twice, one a year and a half ago and the other one, which was an Alexander king-sized bed, six months ago. Their quality is really good.

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    Staff

    Reviewed Feb. 5, 2018

    I bought an Alexander Hybrid from Nest Bedding. It’s a hybrid of a memory foam and coil. We like it a lot. It's a lot better than our coil spring mattress by itself. We never slept on a memory foam so that was why we went with a hybrid. It has a little bit more bounce to it. So far, the quality is excellent. I looked at a bunch of different reviews and various other things before we decided to go with Nest. And when we bought the bed, the sales rep informed us about the bed and let us make our own decision. We liked that there was not a lot of pressure to purchase at that time. If someone would have given us a lot of pressure, we probably would have steered clear of them.

    We bought the bed online and they confirmed that the order took place. They told us when it was going to be delivered. It was delivered on time and everything was set up just like they said it would. They also gave me some advice on a possible base to get. Everything went fairly smoothly. They did a great job and I would not hesitate to tell a friend to get one.

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    Customer ServicePriceStaff

    Reviewed Feb. 5, 2018

    My fiancé was doing a research on the internet. He found Nest Bedding in one of the blogger’s pages about best beds. We like the pricing and the customer service people. We purchased the Alexander Signature Hybrid. It was too firm for us and they let us get the soft foam. We had a really wonderful experience with them. They were the best customer service representatives I’ve worked with. I’m getting married, so we pretty much met a lot of people and they were super easy to talk to, always available, answered all our questions, and helped us do the return. The bed is amazing. It's really nice and it's the best bed. Our whole family and our friends who are moving out are buying Nest beds and we intend to buy again if we ever need more in the future.

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    Price

    Reviewed Feb. 4, 2018

    I went to the Nest Bedding store in Los Angeles and tried some of the beds. Being able to test them was good, and I like the quality and the price. I ended up ordering online and I got a Hybrid Alexander and one of the pillows as well. I love the bed and the pillow was just okay for me. I would definitely recommend checking Nest out.

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    Staff

    Reviewed Feb. 3, 2018

    Nest Bedding had the most favorable reviews. I purchased a bed from them and kept it for 60 days. I had to take it to a thrift place because it was perfect for two weeks but then, my back started to hurt. I’ve always had problems with foam beds in my back and I thought this was going to be different. After two weeks, it gave a little more, to the point where I was really in a lot of pain. The owner of the thrift place said she had purchased two and liked both of them herself. My interactions with the reps at Nest Bedding couldn’t have been better and they treated me very well. However, I’m disappointed with my experience with Nest Bedding because I thought it was going to be exactly what I was looking for. I ended up getting a stiff bed from The Mattress Factory, which I’m not really 100% satisfied with.

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    Reviewed Feb. 3, 2018

    I looked at a list of good pillows and Nest Bedding's product was described as supportive, springy, and more resilient than the Down pillow, and that sounded good. I purchased two Activex pillows online and my online purchasing experience was good. Nest Bedding offered payment through Apple Pay and that was easy and it was convenient too since they had my shipping information already.

    I have one pillow at home and the other is in my dorm right now. The one at home feels like it used to, while the one in my dorm feels less fluffy than it used to and is almost compressed all the time. It’s a comfortable pillow but it collapsed a lot within the first three months of my using the pillow daily, and it might get worse or level out and stay at this point. I like the Activex pillow right now, but if it’s going to get worse, I won’t buy one like it again since it costs 130 dollars. Nevertheless, the product of Nest Bedding is good and I recommend it. I have a Down pillow as well which I use elsewhere, but I don’t find it to be as helpful for supporting my neck and head as the Nest Bedding pillow.

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    Reviewed Feb. 2, 2018

    I was in the process of moving and thought I should I get a new bed. I did an online research, found Nest Bedding and bought a mattress around seven months ago. It was shipped quickly and it was very transparent on the update side so I had no problems. Everything was online and digital. I really like the packaging as well. I didn’t know what to expect from the package but it came in a nice small box and then I just had to roll it out. The air then expanded the extra mattress up. It would be helpful to have had that more upfront, explaining what would happen during the shipping because I wasn’t sure if I needed to make time, if there were delivery people involved.

    Other than how the delivery would have actually played out, everything was very simple. I did enjoy the delivery process because it was easy. And I’m very satisfied with the purchase. It’s good quality and my sleep is definitely better. It was a good experience and I’d definitely recommend the product and the service. Anyone looking for a bed should check them out.

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    Reviewed Feb. 1, 2018

    I researched online and read a bunch of reviews. There was a website that compared a lot of hybrids and memory foam which was kind of the area that we were going for. We weren’t sure though whether it should just be a pure memory foam or a hybrid. We came across the Nest Bedding product and we felt that they provided the right firmness for us, 8.5. We got our first memory foam and the quality is good. But it took a while to get used to it especially since it’s warm during the summertime. Overall, we're happy with it.

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    Reviewed Feb. 1, 2018

    We moved and could finally get a bigger bed so we needed a new mattress. We went to a Nest store and then we purchased it online. Someone dropped the box off and then my husband and I carried it inside. We’ve had the bed for about seven months now and it’s has high quality. We have more space and it's comfier to sleep in. If you’re looking for a mattress, I would recommend getting a Nest mattress.

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    Reviewed Jan. 31, 2018

    I needed a temporary lower-cost bed for a year and a half. I looked online and Nest Bedding had really good reviews as far as what people were saying about the bed. I purchased a mattress from Nest Bedding. The delivery was easy. I came home and it’s sitting there. The mattress has been great. I was a little suspicious the first nights because it was a little bit hard and it wasn’t exactly as comfortable as I would like. But then, after about three days or so, maybe your body gets used to it or it softens up, and it turns into an incredibly comfortable mattress now. I love it. I sleep on it super well. It’s a good mattress indeed. There is nothing with the mattress that I feel like that it's cheap or falling apart. It's a great product and I'd definitely recommend it.

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    Customer ServicePrice

    Reviewed Jan. 30, 2018

    We were ready for a new bed and I thought that the online BedInABox seemed like a good way to buy a bed and it seemed like a good price too. I did some research and looked at reviews and I ended up getting one from Nest Bedding. I didn’t like the first bed I got because it was too firm but they didn’t want the bed back so they asked me to donate it somewhere. I donated it to my local church after about three months, and they sent me out a softer mattress. It was a super easy replacement process. It was a matter of two back and forth emails on what they wanted me to do with the mattress and what they expected as far as documentation goes. It was a lot easier than I expected it to be.

    The bed is comfortable but I’ve been waking up with a bit of a stiff neck for the last month or so and I have noticed I’m starting to create a little spot in the mattress so I'm a little worried. Other than that, everything’s been great. It’s a fair-priced product compared to a lot of the mattresses that are in the stores. The quality of the mattress itself seems good, it’s visually pleasing to look at and I like it. I would recommend it.

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    Price

    Reviewed Jan. 29, 2018

    We reviewed around five companies on the internet and saw some good reviews, and the price point of Nest Bedding was pretty good. We purchased the queen mattress and it has positively impacted our sleep. We have better quality sleep compared to our old mattress that was old and lumpy. The quality of the product is good so far. We ordered it online and they shipped it in a box. It was pretty easy.

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    Reviewed Jan. 28, 2018

    I looked through reviews and I saw that Nest Bedding video, and I bought a mattress and a pillow from Nest Bedding. The quality of the products is good, and my sleep has been better. I would recommend Nest Beddings.

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    Staff

    Reviewed Jan. 27, 2018

    My Nest Bedding mattress is one of the better beds I’ve ever had. I bought it online after a friend referred me to their company and everything was good. It was a super easy and really convenient experience. Their product is awesome and of excellent quality, too. I have it since August and I get solid sleep on it. I’d tell my friends to get one.

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    Staff

    Reviewed Jan. 27, 2018

    I researched online and found out that I could order different levels of softness of the Nest mattress. The reps were very helpful. I got one of the beds with a certain softness, and then I ordered another one and they sent it to me with no extra charge. Nest is very good in fulfilling their guarantee that they would satisfy you, and the mattress has been comfortable to sleep on. It does seem like my side, though, is a bit softer than the middle of the bed, so it doesn’t seem to be maintaining consistency of firmness across the bed. I’ve had my mattress for about nine months now, and if I had to do it again, I probably wouldn’t buy one. Purchasing is so hard because you have to really sleep on the mattresses, and it matters if they are built to last.

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    Reviewed Jan. 26, 2018

    My wife and I were doing a lot of research. We went to some review sites and Nest Bedding got really high marks. We got the Alexander hybrid and it's great in every way. It's the one with the coils and the memory foam. We bought the mattress online and we're really happy with it. We feel like we made a really good decision and the mattress is of very high quality. Nest Bedding also has a great return policy. If we ever are in the market to buy another mattress, which I don’t think we will for a while, Nest will definitely be the first place we'd go to. And if you're on the fence and you haven't really found what you need, definitely try Nest, because nine times out of ten that's going to be what does it.

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    Reviewed Jan. 25, 2018

    My Nest Bedding mattress is comfortable. I sleep well on it and my body doesn't hurt when I wake up. Also, it was delivered quickly and on time. Everything was great. I've told everybody about them, including my dad.

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    PriceStaff

    Reviewed Jan. 25, 2018

    We went to a Nest Bedding store and the quality of the bed we chose was good. We also liked its comfort so, we ended up buying the hybrid. The sales rep was really helpful and friendly. I like that the bed is not too hard nor too soft. We also got the bamboo sheets which we really like. We wanted to buy some bamboo sheets for our other bed and we called a different Nest store that had a 25 percent coupon, but they said every store has their own promotion and they couldn't honor the promotion so, we ended up not buying the sheets. Other than that, the quality of their products is good. If Nest Bedding is in your price range, it’s definitely worth getting the bed.

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    Sales & MarketingStaff

    Reviewed Jan. 24, 2018

    The construction and Nest Bedding's rating are two of a number of aspects which made me want to buy from them. Their sales reps I dealt with were good. I got their king-size hybrid mattress, innerspring with memory foam. The delivery was seamless. It was shipped and showed up on the front porch. We've had it for six months now and the quality of the mattress has been excellent. My wife and I sleep better. Buy a Nest Bedding bed.

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    Customer ServiceStaff

    Reviewed Jan. 23, 2018

    I tested out Nest Bedding in their showroom and got myself a memory foam bed. The salesperson was really helpful and very thorough. She answered all my questions, took a lot of time out and had great customer service. My purchase was then shipped to me. The bed provides a good amount of support and I don’t really get much neck pains and back pains as much as I did before. Compared to the memory foam I had before, the Bear Mattress, I like the option of getting different firm settings or stiffness on the Nest Bedding. I like it a lot. The bed makes a difference because when I slept on the other bed, it was not as restful. I recommended Nest Bedding to my family and friends and they liked it too. One of my sister’s friends bought one. She didn’t go and test it in the showroom though so when she got hers delivered, it was too soft and she had to go a firmer medium. They had to switch it out, but they provided good customer service for her.

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    Staff

    Reviewed Jan. 23, 2018

    We made the decision to buy a new mattress and were talking about it with some friends. They said they had one from Nest Bedding and they loved it so we gave it a shot. We've had a queen Alexander extra firm mattress for six months now and we love it. When we first got it, I really didn’t like it. But they were upfront about the fact that it takes some time for you to adjust to the bedding and for it to adjust to the air pressure in your house. They give you a 100-day return for that very reason and you can’t return it for at least 30 days. For us it was between 60 and 90 that we decided we like it. I was skeptical about the bed but all of a sudden, the bed and I agreed with each other. My wife had a similar experience too.

    Also, knowing that they had that return policy was what helped us try it so it was great. We did the whole thing online and it was very easy. The order also came faster than expected and the setup was easy. It came out of a little box which I carried up the stairs myself. We have recommended the mattress to a couple of people. Two of our friends have bought it and they were very happy as well.

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    Reviewed Jan. 22, 2018

    This was my wife's first Nest purchase and the bed has been in our home for six months. Three young gentlemen from a local company delivered it and they were very professional. The overall quality is okay but it could be better. I didn’t like the bottom frame. It was flimsy because one of the legs gave out, though we just screwed it back.

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    Sales & Marketing

    Reviewed Jan. 21, 2018

    The hardest part about finding a mattress was I don’t know what way I should sleep. I tend to sleep on my side or my stomach then you find all the research about how sleeping on your stomach is the worst thing you could possibly do. I also did a lot of research on the mattress-in-a-box and stumbled on to the Alexander hybrid. I tried to gain more information and talked to one of the reps through Nest. My main question for them was whether they would suggest the standard or the firm with this setup of mattress at my height and weight, and they helped guide me in the right direction there.

    I love my king-size signature series hybrid. It's a happy medium of traditional spring and a memory foam. What I found with a lot of memory foam was you sink into it and you feel like a turtle on your back. You’re not moving a whole lot and then after a while, it gets hot. I’m a taller and bigger guy so I do tend to sink more into them. That’s why I was looking at the hybrids. I’m the type of person who wakes up, rolls and changes positions, and while I still do that, I'm doing it less now with Nest Bedding. I've been sleeping more soundly and through the night. Their pillows matter a lot as well. I’ve learned entirely too much about Bedding, trying to figure out what mattress to get. When my friends ask me about it, I do the whole sales pitch to them, and they're like, “I’ll buy right now. You should just work for them.”

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    Response from Nest Bedding

    Hi Cameron, Thank you so much for taking the time to write a review about your experience with Nest! We are so happy to hear that everything is working out well. We are always looking for enthusiastic people ,who love bedding as much as we do, to join our team:)

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    Customer ServiceStaff

    Reviewed Jan. 20, 2018

    In the website I used, there was a guy who rates beds and he recommended Nest Bedding. The reviews on the hybrid mattress were good to. Unfortunately, I ended up getting a refund and donating the bed. We were very comfortable with the bed but it wasn't as hard as we liked. It was a little bit plusher and there was not quite enough support for us. There were no Nest stores in our area so instead of going with that same company, we decided to go with something that we could actually try first. But we really like the company a lot and everyone was amazing. They really helped us and had good customer service. They were great with the refund and when we were talking about it. If I knew there was a specific mattress that I could test out, I would definitely have bought from them again. It’s unfortunate that we couldn't try the bed, but it was definitely worth the risk.

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    Price

    Reviewed Jan. 19, 2018

    I was looking out for one of the bigger brands and I read some guy's review online where he compared that bed to two other beds. One of which was the bed that I have now and that’s how I was introduced to Nest Bedding. I got the Nest Love & Sleep bed and it’s the cheapest one that they sell. Its price point was just a touch lower than a bunch of other companies for a similar type of bed. I got it right after I graduated from college. I got the Nest bed on the first night that I was in my new apartment, and I liked the convenience of getting it as they came quick. It was super easy to setup. I literally just took it out of the box and opened it. Plus, there are no weird parts that are caving in, so it’s definitely a good quality bed and it’s definitely holding up. I sleep well on it and it’s comfortable. I am happy with my purchase and I have recommended it.

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    Sales & MarketingPriceStaff

    Reviewed Jan. 18, 2018

    A friend referred me to Nest Bedding and I made a purchase from them online. The sales reps I dealt with were helpful. I got a hybrid mattress from them and I have it for six months now. During delivery, the delivery team got it through to my hallway. My building is compact, and I moved to two different places before unpacking it. Unpacking it was straightforward. Moreover, I have a positive experience sleeping on it. Its quality has been good. The price is a little bit prohibitive for some though. But I’ll recommend it if a friend can afford it.

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    Reviewed Jan. 17, 2018

    I was moving and I needed a mattress. I knew about Casper but then I also just started doing some research, and decided to end on Nest Bedding. I got the Love & Sleep one. The overall mattress quality is fantastic and I had a great experience with it. When I first got it, I was a little concerned because I felt like a little bit warm every night. It was one of those mattresses that don’t release heat but I slept really great and I love it. When I ordered it, it said it would be delivered within five to seven days. I would definitely recommend Nest Bedding.

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    Staff

    Reviewed Jan. 16, 2018

    We love Nest Bedding and our overall experience was fantastic. All their reviews that we found online were very positive. We've had the bed from them for almost half a year. We got the bed with the middle of the road firmness and it’s super comfy. And I look forward to going to bed now. The delivery took a day and it was very quick. And I got to chat with the owner frequently. He was able to give me a really good deal and a white glove service. They hand-delivered everything to our apartment and their team was great. The quality of Nest's products is fantastic and I gave some of their pillows away to my family for Christmas gifts. I would recommend Nest to anyone who is looking for a new bed.

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    Customer ServiceSales & MarketingStaff

    Reviewed Jan. 15, 2018

    I needed a particular type of firm but surface-soft mattress that Nest Bedding sold in the US. They also had a good reputation. I’ve purchased thrice so far from them and my most recent was seven months ago. I purchased two twin-size firm foam mattresses for the cabin and a queen for my house in Santa Barbara. Their sales reps were very good. They have my account and pulled up my past purchases when I reordered. They made it very easy. The delivery was perfect as well and so far, I never had to return an item. But being a very sustainable-conscious person, I was concerned about what they did with the mattresses that people returned because from what I saw, you call and you get a pick-up tag. I assume they recycle them but I don't know if they just go into landfills or what.

    Other than that, Nest Bedding has the highest quality and best customer service. They’re not the cheapest but you get what you pay for. The Nest products are a jewel to have and I look forward to sleeping in them. I have the queen wrapped up and intact. When you follow the instructions, it's perfect, but you've got to be out of the way when it opens up.

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    Price

    Reviewed Jan. 14, 2018

    I was on one coast when I purchased from Nest Bedding and I scheduled delivery online. Everything with the website was really good and my wife received the foam mattress on the other coast two weeks later. We've had the Nest Bedding foam mattress for eight months now and it’s a little firm for my taste but otherwise, it’s fine. The quality is good and the mattress is a good value for the price.

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    Reviewed Jan. 14, 2018

    Nest Bedding was recommended to me by somebody. I got one of their beds and the box spring. We did it all online and we liked that. It was delivered to the house. I wouldn't say it is the highest quality but it seems very good and I am very happy with its quality. If anybody asked me about Nest Bedding, I would highly recommend it.

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    Reviewed Jan. 13, 2018

    I bought the Alexander Hybrid from Nest Bedding which had a box spring that went with it, and a mattress cooling bed. For the most part, I just placed an order and used the Apple Play to do it. The bed was delivered just outside my door and then I set everything up myself. The quality's excellent and my sleep has been better since using it. We are pretty impressed with the product and have been considering buying another one for a spare bedroom. Overall, we’ve been happy and have recommended Nest Bedding to friends. We gave our opinions on it and some of our friends went with a Nest Bedding brand over others.

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    Price

    Reviewed Jan. 12, 2018

    Our old mattress was damaged so we were in the market for a new one. We were interested in buying a mattress that was going to be delivered to us and that was cheaper. We went to furniture stores and tried a couple of mattresses out but nothing knocked our socks off. We then started doing research online and there were a lot of companies offering mattresses. They deliver it for free and they were significantly cheaper compared to what we saw in the furniture stores.

    We got one from Nest Bedding for a fantastic price and we were really surprised. This is the first time we got a mattress delivered in a box. We were a little bit skeptical but it had a good three months that we could try it out so we liked that aspect of it. It didn’t take very long for the mattress to be delivered but the box was a little beat up when we got it and there were some tears in the box. I took some pictures of them in case there was something wrong with the mattress. But the mattress turned out to be fine and undamaged. We're overall happy. The mattress is nice because it's a little firmer than our old mattress, which is better for me and my husband. And we have an adjustable base and it seems to work really well on that which is important to us.

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    Price

    Reviewed Jan. 12, 2018

    I was thinking of the right mattress in my house and Nest Bedding had good quality reviews but the best price point compared to other mattress competitors. I bought it as a guest bedroom mattress. It's a comfortable mattress and I got nothing but great feedback from my guests. It has high quality and great value. I would recommend Nest Bedding.

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    StaffProcess

    Reviewed Jan. 11, 2018

    I tried the mattress of Nest Bedding but it didn’t work out for me. There was no problem at all with their company or the process. The bed was just a little too firm for me. I’m a side sleeper and I needed something a little less firm for that situation. I shipped it back and the reps whom I dealt with were kind and courteous.

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    Reviewed Jan. 10, 2018

    Nest Bedding seemed decent compared to a lot of the web options when I looked at different review sites online. I watched the video on their site where people put the mattress together and it's always a cool insight. I also liked that their options wasn't all foam. I got their queen size hybrid bed. I had slept on my previous bed for about 25 years and in comparison, I'm enjoying my new bed so far. I haven't had any problems with the adjustment and it's been comfortable. I always had a spring mattress so I get the basics of the hybrid and it's a little softer. It's definitely a quality mattress.

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    Customer ServiceStaff

    Reviewed Jan. 10, 2018

    The mattress that I got from Nest Bedding in June has problems right off the bat. I emailed them right away about it and they told me that I have to keep it for 30 days or they're going to charge me. Somebody then contacted me asking for my opinion and I said that, "This company rips you off". I then got a flurry of emails from two different people telling me that they don't understand. I then told them what happened and they told me that they apologize and that the first person I got in contact with misunderstood their policy. I then asked them what their policy was and they told me that I need to give the mattress away to somebody and then they'll send me another one. That didn't make any sense either. Somebody then told me that I need to take a picture of the mattress and the tags and email it to them and they'll send me a replacement. It's been months since then but I still don't have a mattress. Nobody has followed through.

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    Response from Nest Bedding

    Hi Michael, thank you for sharing your experience with Nest Bedding. We are sorry to hear that you initial warranty claim was not addressed immediately. We have since last June gotten a whole new customer service team. I believe the head of our customer service team, Todd, has reached out to you are are helping you now with your warranty replacement. They are just waiting on photos in order to get you a replacement mattress. Please also feel free to reach out to our company via a phone call at 1-888-992-2001.

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    Customer ServicePriceStaff

    Reviewed Jan. 9, 2018

    We walked by the Nest Bedding store and we found out that they were relatively affordable and, on top of that, organic. Then, we ended up buying the mattress and the protective cover. They delivered the mattress to us and the delivery people were kind and respectful. Their customer service was fantastic as well. The mattress has improved my sleep compared to my last bed which was terrible. We’re happy with our first purchase and I would recommend it.

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    Staff

    Reviewed Jan. 8, 2018

    We got a mattress and cover from Nest Bedding, and we put it in the guest room. And everybody seemed to like it. But when it was delivered, the UPS driver didn't see the sign down the road and he left it at the wrong house so I had to carry it. Other than that, Nest Bedding has done all right. But I wished I had gotten a medium instead of firm mattress. I'll probably get another one some time and if I get one, I'll get a medium.

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    Customer ServicePrice

    Reviewed Jan. 8, 2018

    The first mattress I bought from Nest Bedding started giving me back problems so recently I exercised their lifetime comfort guarantee and I had to buy the same mattress but the firm version. It’s good quality, great price and I think you get a lot of bang for your buck. It’s just that my back is not cooperating with the softer mattress. Also, I like the lifetime guarantee but I think 100 days is a little bit short for anyone to get acclimated to the bed. Otherwise I’m pretty satisfied with the purchase and they have a great customer service. You get a lot of value for what you pay so I would recommend it.

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    Customer ServiceStaff

    Reviewed Jan. 7, 2018

    I ordered the softest mattress from Nest Bedding. I really liked it but it was a little too firm. I have chronic neck and upper back pain and it contributed to the pressure pain. I returned it and my experience with their customer service was the best one I've had with any company. I worked with the director of customer experience and he was very quick to respond. He seemed like someone who has worked with people who has a return issue, which was impressive. He was also very interested in my problem and in ways he could help me. Nest Bedding is a great company.

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    Reviewed Jan. 7, 2018

    I was looking at reviews and I was shopping around for other beds as well. I ended up deciding on Nest Bedding. I had one of their hybrid beds and it’s definitely way more comfortable than most other beds I've used before. However, it hasn’t lessened stiff neck yet when I wake up. It's a good product and my experience with it is good. It was definitely worth the money.

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    Reviewed Jan. 6, 2018

    My husband and I needed to replace the mattress on our bed because it had been many years and we both have back problems. He went online, did a lot of research and found Nest Bedding to be the best and reasonably priced so we made our first purchase from them. The mattress was delivered rolled up and when we opened it, I was amazed how it just rolled out. We love the mattress and it is very comfortable. It's hard for me to put the fitted sheet on the heavy bed because I have arthritis, but other than that, I would highly recommend it.

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    Sales & MarketingStaff

    Reviewed Jan. 5, 2018

    A friend had mentioned to me that they purchased a bed from Nest Bedding. When I purchased the Alexander Signature all foam, the sales reps were good at answering my questions. Scheduling the delivery was easy as well. The bed is good so far. It's the first foam bed I've ever had and it's different so it has taken some time getting used to. The overall quality of the bed is all right. Nest Bedding is good and you should check them out.

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    Response from Nest Bedding

    Hi Brenden, Thank you for taking the time to review our company and your new Nest Alexander Signature mattress. We are pleased to hear that you are adjusting well to your new mattress!

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    Customer ServiceStaff

    Reviewed Jan. 4, 2018

    Nest Bedding seemed to have a good reputation for quality and customer service. I ended up getting a mattress and a box spring from them. The bed was constructed well. It arrived without damage and was easy to put up. Their reps' professionalism was pretty good, too. I had an interaction that got lost but when I followed up the second time, a supervisor got involved, picked up the ball, and it went fine from there. I also tried their pillows but I ended up sending them back. Generally, their interior is a bunch of pieces of foam and you can sort of tailor them. You can take some of the foam out which is advisable because they're way overstuffed with foam in the beginning. So I tried three or four different variations of taking them out and trying them out. After about five of that, I decided it wasn't working out. Other than that, Nest Bedding's products are very high quality and they behaved reputably as a company. I would tell others that they're worth a try.

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    Staff

    Reviewed Jan. 3, 2018

    I tried the bedding out in New York at the showroom there and it was good so I bought a product from Nest Bedding. It was the cheapest one but it has been great. I sleep very well. Their service has been great and very smooth with the purchasing. The representatives were professional. They were friendly, courteous and helpful with all the questions I had. I've had it delivered and it was perfect.

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    Price

    Reviewed Jan. 2, 2018

    I have lower back issues and I was definitely having trouble sleeping before. I did some research online to pick out a product that would fit us. We did a lot of comparisons and looked at a lot of reviews, and it was quick and easy when we finally figured out what we were going to purchase. We bought the Nest Bedding mattress six months ago and it was a very good deal. It's a great brand at a great price. When it showed up, we got it out of the box and let it air up. It's a really easy, inexpensive and quality bed. My sleep is better now and we had recommended it to other people.

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    Customer ServicePrice

    Reviewed Jan. 1, 2018

    We wanted to get a king size bed because we have small children that crawl under the bed at night. I did everything online then I received emails as well as a phone call within a 30-minute window of delivery. There was also free financing and being able to spread out the payments over six months without having to pay any interest was a nice option. The box that the Nest Bedding mattress came in was heavily damaged but we’re assuming that was because it was such a heavy package. The mattress itself was vacuum-sealed in plastic wrapping and that wasn’t damaged at all. The mattress seems great so far and my wife likes it. I like it better than our prior mattress. It was a good experience overall.

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    StaffProcess

    Reviewed Jan. 1, 2018

    Nest Bedding's website was really clear and helpful. They had two videos that were really appropriate, helped me make a decision and made me feel confident in the company. I got the product that was a bit softer than what I ended up needing and so it didn’t work for me. I kept getting back aches so I went through the process that they outlined for getting an exchange and they were very helpful and very supportive on that. I then got two mattresses for the price of one. For the second mattress I got the firmest one in their line and that’s working for me. I donated the other one to a local charity since that was their requirement. It was the process and I had to go through it. It was work but they helped and supported me through the whole thing.

    The mattress was very heavy. I had to have a neighbor help me but Nest Bedding have a video showing me how to set it up, how to let it open up and on to my box spring which was helpful. It must be a machine that wraps the mattress up into this box and made it shippable. I could also put it back into that box. They got their system and there must be some big machine that folds the thing up. A lot of force was put in there because when I opened this thing up and released it from its packaging, it went “Boing!” when it opened and it was fun to watch.

    I’ve been sleeping on it for three or four months now and the quality is fine. I bought a full size and I'm the only person who sleeps in my bed so I tend to sleep right in the middle and it’s noticeable if the mattress isn’t a good enough quality. I'm always sleeping in the same place and soon, I get a good dip in it but I’m not noticing that yet. I would tell others that the Nest Bedding mattress is worth considering. There are a lot of vendors out there who sell similar types of products but since I've had the experience on the service side of the company they had proven itself to be valuable. I would tell them to go with Nest Bedding as I had a good experience with them.

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    PriceStaff

    Reviewed Dec. 31, 2017

    I've had a good experience with the Alexander hybrid mattress I bought from Nest Bedding. It's a really beautiful and awesome mattress. I put extra memory foam on top since I discovered I like soft beds, but otherwise, it's great and I sleep better. They had an online shop and I was very happy working with their rep. I asked them if they delivered to where I lived. They delivered it to the door of my apartment compressed in a box and I lifted it to my bedroom. Everything was good and it was pleasantly uneventful. The price, given the quality, was very good. I wish they had a store that I could visit to see for myself. If there was a store near me, maybe I could have bought something softer. I understand they have one in Chicago, but that's four hours from where I live, so I took a chance online. They make up for that by giving a 100-day return. Other than that, it went as well as I could have expected.

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    Reviewed Dec. 30, 2017

    There was a Nest Bedding located near my home and I purchased a mattress and a bed frame from them. We’ve been there a few times and I enjoyed my interactions with the people at the store. They were great but one-time, the delivery was not on time and we had to take the action ourselves. The mattress is good but the bed frame squeaks a lot and it has been an issue for my girlfriend. We had been to the store to try to fix it and all they could suggest was to tighten some screws which we did but we’re going to replace it soon. I would not recommend their frame. Their cheap one let me down.

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    Response from Nest Bedding

    Hi Drew, Thank you for sharing your experience with our company. We are sorry to hear that you frame is making squeaking noises. This is a manufacturing defect that is covered under our warranty. We have had this issue in the past with older models and have been able to replace these models for customers with new updates ones that do not make any noise. Please feel free to email our customer service in order to get your frame replaced. Their direct email is customerservice@nestbedding.com

    Best regards,

    Brooke

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    Customer Service

    Reviewed Dec. 30, 2017

    A friend told me that the materials that Nest Bedding use are organic or natural. I got the mattress from them but then I returned it as it was too soft for me. But their return process was super easy. It was mostly all through email back and forth. I requested it and then they sent over what I needed to fill in to authorize it. And then I did what they needed which included taking the mattress somewhere to donate it and then I brought back the receipt. They set up the pick up for me so that was way better. I'd tell others to definitely try it out. Nest Bedding has that warranty that they give to try out their mattress.

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    Reviewed Dec. 29, 2017

    I did quite a bit of research and Nest Bedding had the best reviews. I also liked that their mattresses were spring and foam construction. We have our mattress for 6 months now and we love it. The quality's really nice and I like that it's little firmer than our old mattress. My husband hated it at first thought because he thought it was too firm. They sent the topper thing and were great about it. Then we eventually got used to the mattress and no longer used the toppers. Now we are sleeping better and and would definitely recommend Nest Bedding.

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    Customer ServiceStaff

    Reviewed Dec. 29, 2017

    Nest Bedding is my first mattress purchase ever in my life. I bought it this summer but they sent me the wrong one and I've had it for 4 months. I got a medium when I was supposed to get a firm. I tried it during the trial and I was like, “Something’s wrong with it.” And then, I realized, “Oh, my gosh! I got the wrong one.” And they corrected it. The firm mattress is great. I love it. I’m definitely ready to get to bed every night and it’s super cozy. I like things that aren’t smelling like petroleum products, latex or plastic. The mattress was scent and odor-free. I gave the medium to my friend because I couldn't mail it back. She’s in love with the mattress. She may be purchasing another one for her daughter.

    Nest Bedding is located in California but they also have a branch in New York and they were excellent. They knew each other and communicated well with each other. They were overall really supportive and helpful and remembered me. It was nice customer service. I had it delivered because I live thousands of miles away and I love my UPS driver. And I’ve recommended Nest Bedding already to people that needed mattresses.

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    Customer Service

    Reviewed Dec. 28, 2017

    After moving out I needed a mattress of the decent quality and one that can hopefully last me a long time. I did a research on mattresses and Nest Bedding had great reviews and great value for money spent so I gave it a shot. The first bed had the regular softness and it was a little too soft for me. After its trial period I switched to Love & Sleep which is firmer. It’s really comfortable and I like the quality. I go on to bed and I feel like I’m ready to fall asleep right away and I wake up feeling great so I’ve been happy with it.

    In addition I was out of the country and the first bed was two days outside of the 100-day trial period. I spoke to customer service and they gave me a little exception and they allowed me to try another mattress. The support was there and I was happy with that too. If you're hesitant about buying from an online mattress don’t worry because I’ve had a positive experience with Nest Bedding. Their customer service will take care of you.

    The only thing is I’m finding a spot to donate the older mattress that I’m replacing. I have a lot of issues with that just because in the area I live in here in New York City a lot of places don’t accept mattresses and a lot of places they can’t pick it up from my apartment. And because I don’t have a car it’s been a really big challenge there. But to their credit Nest Bedding hasn’t been constantly reminding me get it done. It seems they have given me a lot of time to do it.

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    Process

    Reviewed Dec. 27, 2017

    We purchased the Alexander mattress online from Nest Bedding. It was the same type of mattress for a better price than what we looked at in the store. They shipped it to us and it showed up one day. Setting it up was straightforward and easy. The first three days was really warm and it has been awesome after that. It was better than I expected and the overall quality is great. The process was simple. It was easier ordering online and I appreciated the trial period.

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    Price

    Reviewed Dec. 27, 2017

    When I had my research, Nest Bedding seems to have the best price and conditions that I was looking for. I got their queen size bed online and I had no problems navigating their website. However, they had a financer offering to give a fixed month interest-free purchase and its website was not user-friendly. It just was on and it was like I get to pay for it myself although I didn't use them. In terms of delivery, they custom-made the bed to some extent and it took them a couple of weeks to deliver it but it was fine with me. I was somewhat surprised to see it came in a box and I said, "Wow, this is not going to work." But it was good. I have the bed for six months now and my experience with it was positive, and we love it. The mattress is much more comfortable for me and it has the firmness that I was looking for.

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    Reviewed Dec. 26, 2017

    My daughter got a mattress from Nest Bedding and she loves it. So I bought a mattress from them over the computer and they told me when it was coming. The quality of the mattress was okay but it was too hard. It doesn't help my back but my girlfriend likes it.

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    Response from Nest Bedding

    Hi Arthur, thank you for taking the time to write about your experience so far with our company. We extend a 100 night comfort guarantee to our customers so they have an opportunity to decided wether their new Nest Bedding mattress is the right fit. Please reach out to customerservice@nestbedding.com and they can go over a few options with you to help you achieve a more comfortable feel.

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    PriceStaff

    Reviewed Dec. 25, 2017

    We needed a bed and did some online research and decided to try Nest Bedding. We did an online purchase and I did a lot of online chat things with the representatives, and everything was fine. They were very responsive and helpful in getting everything done the way we wanted it. The website was also simple and very easy to use. We bought a king size Alexander Hybrid. We also got pillows and a frame for it. We got the sheets, but we sent the sheets back because we didn’t really like them very much. They didn’t seem to fit very well on the bed. But we looked at retail pricing for bedding and that was kind of ridiculous. Comparatively, Nest Bedding's was much more reasonable.

    They had the 100-day guaranteed policy, but we were happy with the bed after that time, so we kept it. We’ll see how it is after a few years but so far, it’s great. The box was a little beat up, but the bed was fine. The quality of the bed is good. The delivery took a little bit longer than we anticipated, but other than that it was fine. The service was good. We’d probably choose to do the same thing again.

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    Reviewed Dec. 24, 2017

    I shop a lot online and the reviews for Nest Bedding were the best. It was very easy to order and I liked the 100-day return policy. I liked the guarantee of being able to return if I needed to. I purchased the Alexander Hybrid king size mattress, and my delivery experience was great. Everything arrived perfectly in the box and I was completely happy with the quality. The mattress was a little firmer than I was hoping it would be, but I’m getting used to it, so it’s good. I’m sleeping better and I would recommend Nest Bedding to anyone.

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    Reviewed Dec. 23, 2017

    I purchased a mattress with a memory foam base from Nest Bedding for our toddler daughter. I have used features available on the website and the online purchase process was easy. Our daughter outgrew her other bed so we moved her up to a twin and it's been a very good bed. It's exactly what we wanted and expected based upon the representations that were made by the company. We're happy with it. I had a limited experience but it went smoothly. I’m sure down the road if we have to replace it for whatever reason, I’d probably check Nest Bedding to see what they have available at that point. I also would certainly advise friends to check into it if they were in the market for a kid's bed.

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    Customer ServiceStaff

    Reviewed Dec. 22, 2017

    My bed was uncomfortable so I looked for better options and tried Purple and then another company. But after weeks of using those, I didn't feel that I have gained the same comfort level that I did with the Nest bed mattress. So far, it has been outstanding. It's a combination of nestling your body and giving you the structure and the stability that you don’t feel the need to toss and turn. So I’m just getting more restful sleep.

    Nest Bedding's customer service representatives are outstanding. I had purchased an extended twin and while the first one was comfortable, I had concerns about the height differential between that and another bed that we had. Also, my wife and I have different sleep patterns with me being more of a side sleeper. So their representative sent an email and told me that they'll make this right by giving me suggestions, and then, they will send it out to me. That's what they did. And you rarely get someone to provide that level of service whether it was just trying to find a solution to a problem. I would give them the highest mark that I could for customer friendliness and impact. So it got delivered by FedEx. They dropped it off on the porch and I brought it in and opened it up. I then put it in my place myself. Turns out, it was much more comfortable and I ended up buying the second one. So it actually worked out perfectly for us.

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    Customer ServiceStaff

    Reviewed Dec. 21, 2017

    I purchased an Alexander Hybrid bed from Nest Bedding. We had the firm model but after about 50 nights, we felt like it was just too firm. So, we contacted Nest via their email and I talked to them within the day. The reps were very helpful. When I first contacted them about the issue, their initial offer was to send us a topper that would make it softer but we weren’t thrilled about that. So, they told me they can send the softer version to see if it works for me. They build it by order and they said they’d be in contact shortly about the shipping date. I haven’t heard anything for seven to ten days, so I sent an email to follow up. They sent the soft one five days after that and told us to donate the previous bed if we are able to find a place to donate it. They were supposed to contact me but I had to contact them again.

    We got the soft one and tried it out however the problem was it was softer and since we are both hot sleepers, it slept much, much hotter. That was the one thing that we loved about the first one because it slept so cool. So, we tried the soft one for about 70 nights just to make sure. I made an assumption though, which may be an error on my part, that we could keep the soft one as same as the first one which was 100 days. And that’s when I contacted them. I sent them an email on Thanksgiving, saying, “Hey, the softer one, it’s too warm. What are our next steps? What are our options?” I never received an email back. I sent them a follow-up email earlier this week, saying, “I’m still waiting to hear back from you guys.” but I still haven’t heard anything back from them yet about that. Their initial response was right away but the communication for the follow-up or the post-follow-up could be better.

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    Response from Nest Bedding
    Hi Douglas, Thank you for sharing your experience with our company. We are very dismayed to hear how long it took to get your initial exchange mattress to be process and sent out. This is not how we usually operate and we have since changed over our customer service team. We strive to make a positive shopping experience for all of our customers. I can not speak to why you have not had a response to your second inquiry about your current mattress, but I would truly love it you would contact me personally so I can assist you. Please contact brooke@nestbedding.com and I can help guide you to a better option or help with our return process.

    Looking forward to speaking to you.

    Verified purchase

    Reviewed Dec. 20, 2017

    We purchased the Nest Hybrid bed from Nest Bedding and we like it a lot. We had two guest rooms that we were going to have to put beds in and so we got the Nest Hybrid bed and one from a competitor. We did it as a kind of test because we were going to get a king-size bed for our master' bedroom and when that time comes, we're going to go with the Nest Hybrid as well since we love it.

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    Customer ServiceStaff

    Reviewed Dec. 19, 2017

    I got the Alexander hybrid from Nest Bedding. I bought it when I was pregnant and now I have a newborn. I like the way my bed looks from the outside. Their sales team was professional, quick and eager to give me a solution. I had some issues with the home delivery. They sent me a king-sized bed, but it was in a queen box and didn't have a king bed frame. It took them a couple of days to re-deliver. It was a pain but they did it for free. The customer service was really exceptional and wanted to come up with a solution very quickly. They were very apologetic and were as helpful as possible. I was really pleased with Nest Bedding.

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    Customer ServiceStaff

    Reviewed Dec. 18, 2017

    I needed a relatively cheap mattress delivered to my apartment. So we then purchased a mattress from Nest Bedding. However, the mattress was too firm, and it was causing me back pains. Good thing, their customer support was excellent. They were very, very friendly and helpful because generally, they don’t accept returns before 90 days. That way, you have time for the mattress to break in. But they were willing to send me the free topper and I really appreciated that. I felt like they went above and beyond for that. Overall, they have a good quality product, and the only reason I would upgrade is that I want to get a larger size, and I might go with Nest again because I’ve been happy with their mattress and customer service. I highly recommend it.

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    Customer ServiceStaff

    Reviewed Dec. 14, 2017

    I had always wanted a comfortable, cool and easy to touch pillow and I heard about Nest Bedding from someone on YouTube. I made the order online but something happened and I had to speak to a customer care representative. A lady at the store helped me too and they were both very helpful. Nest Bedding had great customer care and super quick follow-up. I've had that cool pillow for four months now and it has affected my sleep dramatically. I absolutely love it. Overall I had a great experience with them.

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    Staff

    Reviewed Dec. 13, 2017

    I bought a mattress from Nest Bedding and its quality is good and I get a much more comfortable sleep with it. I ordered the mattress online and because I was moving, I needed the delivery date to move up, and the Nest representatives were really great to accommodate me. Nest Bedding does good work and I would recommend them to my friends.

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    Price

    Reviewed Dec. 12, 2017

    Nest Bedding was rated very well at Consumer Reports so we tried it. We've slept on it for three months now, and it's all good. Our last mattress had a pillow top and this one does not. The old one was a little bit warmer which I didn't like, but my wife liked that a little bit more. Nest Bedding is very similar to other foam mattresses that are out there for a much higher price. It's the best value for the money and I would recommend it.

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    Staff

    Reviewed Dec. 11, 2017

    It's been six months since I bought my memory foam mattress from Nest Bedding. It's not a terrible mattress, and when I fall asleep, I sleep more soundly on it. It took about a month to get used to it compared to my old mattress. But my old mattress was bad and I suffer from insomnia like crazy. It purchased it completely online and their website was good. I have recommended it to a couple of people, mostly based on price. I have a roommate who has a comparable mattress that costs almost twice what I paid for the Nest. She has a Casper and I honestly like my Nest bed more.

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    Price

    Reviewed Dec. 11, 2017

    We've been checking numerous websites and we had tried a mattress from Lucid and one other. And then, I saw another review for the Nest Bedding mattress and we decided to give it a try, and of the ones that we had tried, we liked it the best so we kept it. My wife and I are both side sleepers so we wanted a mattress where when you get on top, you kind of sink in like a good compromise. We had an old innerspring mattress that was kind of getting in a hole, and we each had our own hole that we had to roll out of. So, the Nest Bedding mattress has been nice. It's even, soft and lets you sink in, so we both have enjoyed sleeping on it.

    The cost of the mattress was definitely reasonable and it was right in the room of what I've seen for others. I'd recommend Nest Bedding. It was pretty simple. When you're doing an online order, you don't want any hassle. You want to do your own research, see the product, buy it, and have it delivered. And then, you want to have it match what they say. And I don't have any qualms with our Nest Bedding mattress. It's been the best one we've liked so far.

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    Customer ServicePrice

    Reviewed Dec. 10, 2017

    I have a cooling mattress protector from Mattress First for about five months now, and it is good. My experience with the reps when I called was good too, but the product is expensive. Still, I'd tell my friends to shop there.

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    Price

    Reviewed Dec. 9, 2017

    I'm enjoying my first Nest Bedding, which was recommended by a friend. I had a full size mattress before but the Nest Bedding mattress is more spacious and has made my sleep slightly more comfortable. Also, one of the best things that I like is that the bounce is good as there's not a lot of transfer. Just by sitting or plopping up on a spring bed, it will start bouncing and there'd be a lot of squeaking, but with Nest Bedding, this doesn’t happen.

    Purchasing the mattress was quick. Once I ordered, they sent an email just to let me know my purchase has been confirmed. Their service was pretty good, as well as the price. A firm had the deal with them and I was able to span out the payment for three months without any interest, so that was excellent and helpful. If a friend would want a really excellent mattress and budget pricing, then they should consider Nest Bedding.

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    Reviewed Dec. 9, 2017

    I saw some Nest Bedding reviews online when my wife and I were looking for a bed. I went to Nest's website and picked out the mattress I wanted. It was really easy and I didn't have any issues. It came within a couple of days of ordering it. And since it was rolled up, I was concerned it wasn't going to lay out the day it came in but when we opened it up, it kind of flopped open and it was good to go. I was really surprised. I thought it would take a little bit of time to get to the shape of the mattress, but it didn't. It was a really quick set up. It was easy to work with and it's made really well. Both my wife and I are able to sleep a lot better with it and we wake up with a lot less sore spots in the morning. I definitely recommend Nest Bedding. I always tell other people to make sure they check out Nest first before they do anything else. They're a good company with a good product.

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    Price

    Reviewed Dec. 8, 2017

    My uncle had bought a bed from Nest Bedding and he was very satisfied with it. We liked the price and we considered buying from them in terms of the other alternatives that we were working at. We then bought a mattress and the steel base frame from them. When the products were delivered, the box was destroyed so I took pictures of it in case the mattress was also torn and ripped but it wasn’t. I’ve had a good night's sleep with my Nest bed. The mattress is comfortable but I don’t like that the bed frame makes a lot of noise even though all the nuts underneath are tight. We have hardwood floors and I’ve already been under the bed twice to tighten the bolt and nut and they’re all secured, but it still makes a lot of creaking and noises for the most part. If there was one solid whole frame itself and have two individual frames put together, it would support the bed better. Other than that, I’ve been satisfied so far with Nest.

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    PriceStaff

    Reviewed Dec. 8, 2017

    I had tried two other mail order mattress companies and both of them had serious quality issues. After the product arrived, I had it out of the box and the stitching was coming off. In one case there was a layer of foam that was not glued properly. It's like I'm sitting on the edge of the mattress and it would stick out in the middle and hit the back of my legs. I spoke to the guy and he apologized and said it's a quality control issue. I said I understand, but I want a refund, which is what we did. I saw some good positive reviews for Nest Bedding on some websites like Sleep Sherpa, and the value's good too.

    I got the medium firmness mattress. That was the good middle of the road and within a few hours, it expanded enough to sleep on it. However, my wife and I agreed that it was a bit too firm. When I reached out to Nest Bedding, the customer service rep said they can do a refund but they'll send a pillow top thing for it and that might help. That softened it up just enough, so we’re happy with that addition. Also, the rep was accommodating and there was no charge to us, so I appreciated that. It made us want to keep the mattress instead of return it. Their mattress is equivalent to something that’ll cost several hundred dollars more if I went to a store and I definitely would recommend it.

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    Staff

    Reviewed Dec. 7, 2017

    I bought a king size bed as well as a mattress pad from Nest Bedding. However, the bed is not working out. I was going to try and swap it out but I got sick and didn't have the energy. Their people were fantastic and accommodating and they sent me an extra foam padding.

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    Reviewed Dec. 7, 2017

    I bought a medium king-size hybrid mattress from Nest Bedding. It’s a clear hybrid between a good, traditional spring and foam. I was concerned about the foam because I've never slept on one. My old mattress was pretty tough and it was from college. I didn’t really know what I was getting into. It was a good in-between and it’s been great. I'm sleeping a good deal better and it turned out that my old one was not a good mattress. The mattress I got from Nest Bedding has zero defects. I've recommended it 10 times already. However, they used to be very visible through a certain website but they aren't anymore. They need some type of presence or another way to do something like that because they have a great product.

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    Price

    Reviewed Dec. 6, 2017

    Nest Bedding has a website and a physical location in my city so I could try the bed. I called the store to purchase the mattress for me online then it was delivered to my house. The delivery team left it and I had to carry it up the stairs. It was fine and everything was packaged great. I've had the mattress for six months now and the quality is great. It's very comfortable and the price is good. It's very a la carte which is fine, but it might entice more people if they throw in a pillow or sheets.

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    Price

    Reviewed Dec. 5, 2017

    I was looking for a bed and Nest Bedding had good reviews. I bought a mattress and then they had sent me a bed topper since it was a little too firm. I love the mattress. The quality is better than any other bed I’ve had and the price is great. I sleep a lot better too. Everything was great about my experience.

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    Customer ServiceStaff

    Reviewed Dec. 5, 2017

    I purchased the Love & Sleep mattress from Nest Bedding and the customer service reps have been great. It's my first time with the memory foam so I probably will get one again.

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    Price

    Reviewed Dec. 4, 2017

    We liked Nest Bedding's price and their reps were great. We bought an Alexander hybrid mattress from them, and it’s very comfortable and we love it. We also got a box spring from them but it didn’t fit our bed frame. It was amazing that they still took it back even though it said online that they won't. The delivery was great and easy. However, picking up the box spring took a long time and it sat on our porch for a week. I enjoyed the experience and I would buy from them again and would definitely recommend them.

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    Staff

    Reviewed Dec. 3, 2017

    I read Nest Bedding reviews online and it was all spectacular compared to other brands. My boyfriend had a hard time finding a bed that he really likes. I bought the mattress and bed frames from Nest. And this is the only bed that he's been comfortable with. He has back issues and the quality of the products has been good so far. My boyfriend really likes the bed, so that makes me happy and I love it too. I will recommend Nest to my friends to try it out because I've had a positive experience.

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    Reviewed Dec. 3, 2017

    I was looking to buy a hybrid mattress online but all the other options were just foam. Ordering the Alexander Hybrid mattress from Nest Bedding was straightforward and everything went smoothly. The only thing was I live in an apartment complex and they didn't schedule the delivery and I had to let the front desk know. And if I hadn’t warned them, they would have left a 100-pound mattress at the front desk. I would like a more tailored delivery where they would deliver it to my apartment, like what you get with a furniture store.

    But, I’m a big fan of the product and I’ve even had people test out my mattress. I’ve used to generally prefer hotel beds, but now I like my bed more. In the past when I tested mattresses, I’ve always tested it on my back but I’m a side sleeper. This was the first time that I’ve done research and figured out what level of firmness I should get for sleeping on my side.

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    Coverage

    Reviewed Dec. 2, 2017

    I was looking at reviews of different beds online and I found Nest Bedding at Sleepopolis. The blogger was so thorough and he had given the bed that I purchased a really good review. I bought the Alexander hybrid and the protective cover from Nest, and they are pretty cool. However, I was told on the website that it would be delivered by a certain date. I took the time to work at home that day and it didn’t come in so I was a little upset. But I have no power to contact UPS or FedEx. I called Nest and I was able to get it the day after. It was okay because I was planning to leave on a big trip, but I wanted to get the bedding situation all situated so that when I come home, I don’t have to worry about the setup and I could just use it from day one.

    When you open up a foam memory mattress, they’re very compact and they absorb in the air and also release a type of stuff. When I first got the mattress, I opened it and left it in the plastic packaging. I was waiting for my new bed set to come in and when it was still in the plastic, I didn’t smell a thing. But when I eventually removed the full plastic layer, I noticed it does release a very interesting smell. It’s not terrible but it is something distinct. A lot of places online mention when you get a new mattress, you need to air it out. Some people talk about doing it in the garage but I just did it in my master bedroom. I opened a window and just had fans running for the whole day so that way it could blow off whatever that was releasing.

    I slept with the bed without the cover, which interestingly did not come at the same time. But sleeping on the bed without the covers is actually more comfortable than with the covers. But I still use the cover because I want to protect the bed. I like the bounce that it has and it is very comfortable. When I used to sleep on my other mattress, I would be aching sometimes but with this one, not so much. That’s been very nice because it’s very comfortable and I've been exploring different ways to sleep. Instead of curling up, I could sleep on my back, which is not usually a comfortable position for me. It’s been better for my back especially when I don’t use a pillow because I'm straight and aligned. I’d definitely tell my friends to check Nest Bedding out.

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    Reviewed Dec. 1, 2017

    I purchased a queen Hybrid mattress from Nest Bedding and my experience online was great. The delivery went really well and the mattress was left at our door in a box. The mattress has excellent quality and it’s been good overall although every now and then, I have some issues with different pain here and there. All is good with Nest Bedding and I would definitely recommend them.

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    Reviewed Dec. 1, 2017

    I read reviews about Nest Bedding’s pillow, which is one of the best-rated ones. I got a Pillow X and the organic one and had them delivered. They are more comfortable than my previous pillow and my neck hurts less. I will recommend Nest Bedding.

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    Reviewed Nov. 30, 2017

    Nest Bedding has been around for a lot longer than other mattress companies and that made me more inclined to trust them. The products also got high reviews and they ship directly to your house. Buying a mattress online without being able to test it is a little bit of a gamble but we were able to do enough research to get a sense of what the product was like and what we wanted. We also saved so much money buying it from them as opposed to going to a traditional brick and mortar store that it was worth it. Ordering online was easy plus they had a good guarantee with the mattress.

    Our previous mattress was a cheaper one that my wife and I got after we married and we had it for 11 years. I didn't realize how bad my sleep was until coming to a hotel where I slept fairly well. I bought the king size Alexander Hybrid Mattress and then we bought a smaller mattress for one of our kids. The mattresses seem high quality and when I got mine, I liked it but it took me a while to fully get used to it. After sleeping on it for a couple months, I realized I really like it so we've been really happy with it. And I've recommended Nest Bedding to one of my colleagues at work.

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    Customer ServicePrice

    Reviewed Nov. 29, 2017

    After seeing reviews online of all of Nest's different series, I decided to buy from them my first Nest bed, which was delivered in July. I recently got another one but I didn’t purchase it. They have their 100-day comfort guarantee and about two weeks ago, we received a replacement for the first one that we purchased. It was comfortable at first and then, they say you have to wait 30 days to get used to the bed. Even after the 30 days, we are still waking up with a lot of sore joints in the morning and it got flat pretty quickly.

    The customer service was a little difficult to deal with and in the end, I didn’t exactly get the result that I wanted. I would have preferred to get a refund and go to a store and be able to try the bed out locally before I purchase something. It is a pretty hefty price tag for a purchase. But we’re still trying out the new one that they sent. We've had the new bed for two weeks and I’m still getting used to it. Hopefully, we’ll like it because we’re stuck with it.

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    Staff

    Reviewed Nov. 29, 2017

    I ordered from a different store but ended up returning the product as I didn't like the experience with it. Then there is a Nest store in the neighborhood and I was able to stop in there and try it out. It worked out well. I purchased a mattress and some pillows. The experience with the reps was good. I was in San Francisco and saw another store there. I went and checked that one out as well and everyone was great. Nest Bedding is a good value for people's money. Compared to all these other online-only things the ability to go to the store and actually try their products out and at the same time not be harassed by a salesman is nice. It wins on a lot of fronts. And as far as general comfort Nest Products fit the bill.

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    Customer ServicePriceStaff

    Reviewed Nov. 28, 2017

    We needed a bed within a week and we looked at Mattress Firm and their prices were outrageous. We'd bought beds from them before and they didn't last. But then we saw they had a couple of those foam mattresses but they were ridiculously expensive as well. There were all these billboards too that said mattress companies were ripping people off and that was on Nest competitor's website. But we started googling around and we saw there were other companies doing the same thing. We started reading reviews and a couple of them said Nest was doing the best job so we took a chance and we're happy with it so far. We have a nice and comfortable bed that's also a lot firmer than we thought it was going to be unlike other beds that are flat. We love it and would definitely recommend Nest to others. Over the last week, I got one call from their rep too and she was nice.

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    Reviewed Nov. 27, 2017

    We had just bought a new house and we have bought a bigger bed, so I needed a new mattress and my chiropractor recommended Nest Bedding. We purchased a king size mattress and the box-spring online and it was quick and easy. UPS dropped it off and it came in a big box. It was wrapped up, so I had to cut the plastic and it opened by itself. And the setup process was fairly easy. The only concern that I had was I ordered the mattress and box-spring at the same time, so I was kind of hoping I would get them at around the same time but the mattress got here a week before the box-spring did. My mattress was shipped from Arizona and my box-spring came a week later from California.

    The products are amazing. I use to have lower back pains and shoulder pains and they’re both gone. And my wife used to have shoulder pains and then they’re gone, too. I feel more energized when I wake up, so it’s an awesome bed and I like it. I would definitely recommend it, and I already did to at least three of my friends.

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    Reviewed Nov. 27, 2017

    We needed a new mattress and we were getting the king size. We heard a lot about online mattresses being much more economical and when we looked at a mattress store here, we found that it's true. I found a site that ranked Nest Bedding as one of the best all around. We also wanted to have the bed quickly and their delivery time frame was good. So all of those led us to buy the mattress from them. Their website was easy to navigate and purchasing online was simple.

    However, when they delivered the mattress, they got here at the very end of the delivery window which was disappointing. Also, the mattress was left on the porch so we didn't have any help getting it in and it was heavy. But it's really nice to go from a queen to a king sized bed and that's the biggest change for us. I’ve always liked a firmer mattress, too, and the Nest Bed mattress is like that. It’s also comfortable and good quality. I'm pleased with it and overall, it has been a straightforward experience.

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    Customer ServicePriceStaff

    Reviewed Nov. 26, 2017

    We needed a new bed and I had been doing research for almost two years and I found Nest Bedding on Sleepopolis where they had good reviews. And their product was more in our price range, too. We bought two XL twin mattresses and two pillows. We have been extremely happy with the mattresses. My husband is extremely happy with his pillow, but I have been kind of up and down with mine. My shoulder pain is still there from the pillow. The quality of the products has been phenomenal, and I love everything even the pillow.

    The whole purchase process was so ridiculously awesome, easy, and it just took minutes. I like the chat that popped up. Nest's representatives answered my questions a lot. I have been a little concerned that after we’ve purchased, and when I get on their site, no chat pops up. So it took a little bit more work when I was asking concerns about my pillow. Their customer service follow-up might be improved after the purchase. A follow-up call or email checking and making sure we still love the product and see if we have any questions would’ve been good. I got a phone call about my pillow but it took a week, and I didn’t realize I’ve missed the phone call. Also, we were late on our payment by two weeks and I'm getting threatening emails reminding me that it could affect my credit. I know they’re automated but it’s a little irritating. Otherwise, I’ve been sending a lot of people to Nest Bedding.

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    Debbie increased rating by 3 stars.
    Customer Service
    After a positive interaction with Nest Bedding, Debbie increased their star rating on Dec. 2, 2017.

    Updated review: Dec. 2, 2017

    Received a phone call on a Sunday, yes a Sunday, from a regional manager who was investigating my issue on behalf of the CEO. They really do read these reviews. Within 10 minutes after explaining the flood and the need for the bed to the CEO, she called me back to say that the CEO wanted to comp my bed. Well, let me tell you this is unheard of in this day and age. Obviously, the CEO and its managers care greatly about this company, their product and especially their customers! I received a credit the next day and had a tracking number for the frame which has already arrived. I had the best night of sleep last night and absolutely would recommend this bed and the company to anyone.

    Original Review: Nov. 25, 2017

    Ordered split king adjustable frame, 2 hybrid mattresses, mattress covers and 2 pillows on 11/4. We have received everything but the frame. You only get 30 days to decide if you like the mattresses. Almost 30 days and I don't have the frame and no communication about when it may come. We are a Harvey victim and had lost our bed and frame. We had family stay for Thanksgiving and had to sleep on air mattresses for a week. Very disappointed in our experience.

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    Response from Nest Bedding

    Hi Debbie, I are so sorry to hear that your base has still not arrived. This is unacceptable, especially in your time of great need. It saddens me to hear that you had to sleep on an air mattress for the holidays. I am going to be contacting you personally to remedy this issue. I am hoping we can rebuild a more positive customer experience!

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    Price

    Reviewed Nov. 25, 2017

    I did a ton of research before purchasing the Leesa Bed, and I slept on it for 75 days and it was too firm and not comfortable. I did a ton more research and read a bunch of customer reviews and decided to go with Nest Bedding. I went through their entire website, looked at every type that they had, and then I used other resources online like Sleepopolis and other rating and review communities and testimonials to make my decision. I found out they had the nicest and softest bed out there. I purchased a regular king size bed and it was delivered wrapped and rolled into my doorsteps and then I hauled it inside and unwrapped it. It was a hefty package but I still manage to do it on my own and unload it. It’s a heavy bed but in general, I didn’t have any struggles in setting it up.

    My Nest bed is the best one I’ve ever owned. It is supportive and it’s the first bed that I can sleep on my back in. I’ve had great mattresses from the corner store that are expensive. I’ve had cheap mattresses, air mattresses, and futons. The Nest bed is the most comfortable. I get into bed every night so thankful that I bought it. The bed is expensive and I'm always looking for the best deal, so I would have loved if it was cheaper. I'm someone who does most of the purchases online and wants to get consumer feedback, so I hope they'd have more videos or tutorials. I like watching videos about beds and watching people sit on them, use them, interact with them so that I can see kind of the cushion and how it looked. But overall, I'm ecstatic with my purchase.

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    Customer ServiceStaff

    Reviewed Nov. 25, 2017

    I did a lot of research online and poked around looking for what looked like would fit our needs. I was pretty sure we wanted something online. I was looking for something with fewer chemicals but not necessarily 100% organic. I have latex allergies so I wanted to be careful about that. I was just looking for quality. I also have a lot of chronic back pain, so I was looking for something that would help out with that too. We got the Alexander Signature Hybrid from Nest Bedding and the one we got was the medium. We also got one of the Easy Breather Pillows to try out. We got some kind of a metal box spring that you just unfold and open up. It was one that they recommended to support the mattress at the time.

    I like the mattress but my boyfriend’s a little more iffy on it. He probably would’ve liked something more firm, but so far so good. It seems like it’s holding up and we haven’t had any problems. It was a little smelly, like new, plastic-y kind of smell when you open it up, but it wasn’t anything that bothered me. Because I have a lot of weird chemical allergies so that was important to me. The pillow is really cool. I like that you can customize it. Right now, I’m sleeping on a wedge pillow, because I’ve had a sinus cold so I need to take some of the fluff out of the pillow. So far I’m pretty happy.

    The delivery was fine. The box was a little bit beat up, but everything was fine inside. It was compactly packaged. Because the box was a little beat up, it was just a little hard to get it upstairs. But that was the worst thing that we went through with that. I also emailed them with some questions I had before I placed an order and the owner of Nest Bedding emailed me back with an answer, so I was kind of impressed by that too. We didn’t really have any problems to contact them about afterward, but I felt more comfortable if I needed to, just because of that experience.

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    Customer ServiceStaff

    Reviewed Nov. 24, 2017

    Nest Bedding had the appropriate type of bed that I was looking for. They delivered a product with good quality, but we were looking for something really soft, and the bed wasn’t as soft as we were looking for. And they didn’t have another option to go softer, so we returned it instead. My husband and I are both side sleepers, so it was when we were sleeping on our side that we had noticed that it was a little more uncomfortable than we were hoping. Everything was pretty self-explanatory on the website and when I ended up having to return, it was a very easy process. And they were very responsive, so I appreciated their customer service.

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    Customer ServiceStaff

    Reviewed Nov. 23, 2017

    I was in the market for a new bed and Nest Bedding really stood from the competition. I have purchased a mattress and a frame from them. The people at Nest are very accommodating. The sales representative I spoke with was very nice. I came in already knowing what I wanted and I went to the store to give the bed a test run, but she was able to provide additional information and she answered my questions. I had a good experience with her. Everything is good and ultimately, the end result was the product I purchased really worked well. And the quality of my sleep has definitely improved since using the bed. I don’t wake up with the pains I usually had on top of other treatments. It definitely contributes to the overall benefits.

    The only thing was the delivery team wasn’t that great. They postponed the delivery twice. It was on the 4th of July, so I can understand where it may cause some bumps on the road, but they didn’t bother to access the building. I was home all day waiting for them to show up. I just moved, so I didn’t have a bed and it was frustrating in that sense. I had to get a ride from someone all the way out to the FedEx facility in San Leandro to pick it up and they weren’t going to let me do it. They said no one called them and it was like they tried to play it off. I’d already spoken to management at FedEx, but it was really inconvenient to have to go all the way out there and start getting it delivered. It was a hassle but I got it done and it was worth it.

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    Staff

    Reviewed Nov. 23, 2017

    We needed a bed and the Nest Bedding one looked like a good bed. I got the medium firm one but it was not a bed for me. It gave me back pain and made it worse for me and my wife. I've already turned it back in. I was in South Texas, so I told their reps that we needed a little bit more time to get the bed to the donation center to donate it and they worked with me on that. Plus, they were able to refund the money. The service was great, maybe I just got the wrong bed.

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    Staff

    Reviewed Nov. 22, 2017

    I was looking for a new mattress and came across Nest Bedding online. The site was very simple, easy and straight to the point, but I wanted to make sure they have the right foundation for the product or it wouldn't work. I asked about that and the rep answered my question. I ended up purchasing it and the setup was easy, but I got help. The product I purchased is definitely softer than the one I had for years because it has a memory foam. I used to have the old school springs, so it's always a nice change. I had to get used to it, but overall, I'm very happy with the product. I have bad sleeping habits and it's comfortable. I might purchase a few more things eventually.

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    Reviewed Nov. 22, 2017

    I’ve had a lot of medical issues that kind of throws my sleep off, but I am sleeping fairly well on my Nest Bedding mattress. It’s a good mattress, and it also seems to be holding up well. Initially, I did a little looking online and I read some of Nest's reviews and they were mostly all positive. I bought the mattress online, and the standard checkout was really easy. I had it delivered and when it came in a box, I looked it over and it looked free of any defects. I had to put the mattress on the box-spring. The mattress came on a roll and I cut the straps on it, and it unrolled itself and I just had to maneuver it into place a little bit by hand and it was really simple. It was easily a one-man job.

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    Reviewed Nov. 21, 2017

    I was looking for reviews on good mattresses and Nest Bedding popped up on top so I decided to check it out. I was getting a bed for my son, who was going from his little toddler twin bed to a big boy bed. We got him a queen-size because it doubles up as a guest room. Buying the bed online was easy. I picked the bed, paid and I was done. It came in within five days, which was quick. I set the bed up myself and it was very easy. I unrolled it, let it flare up, smashed the little box, and put it where I wanted it. We love the bed and my son says that it's comfortable. I'm going to order more.

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    Reviewed Nov. 21, 2017

    We purchased the Alexander Hybrid mattress from Nest Bedding. It's a queen foam-spring hybrid mattress and my wife and I like it. It's comfortable, not too soft or firm so it's nice, and it conforms to your body. It's definitely an improvement over my last mattress. Also, I like the fact that it was online which was convenient and they could take it back if you return it. Their website was easy to navigate and straightforward as well.

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    Customer ServiceStaff

    Reviewed Nov. 20, 2017

    I purchased a mattress from Nest Bedding and then they ended up sending me a comforter as well. I'm really happy with the products, and my back doesn’t hurt anymore since I've been using my Nest Bedding mattress. A friend of mine who does his research on everything really well told me about Nest Bedding, so I trusted his opinion and I saw the product first hand, too. I reached out to the representatives at Nest through email, and they were all awesome. The company has good customer service.

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    Coverage

    Reviewed Nov. 20, 2017

    Nest Bedding ended up being highly rated so we decided to go with them. We purchased the mattress cover and there was a day of delay on the delivery but the quality is great. It's a nice cover.

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    Rafael increased rating by 4 stars.
    Customer ServiceCoverageSales & MarketingPrice
    After a positive interaction with Nest Bedding, Rafael increased their star rating on Nov. 24, 2017.

    Updated review: Nov. 24, 2017

    Joe was amazing! I wasn't expecting any quick resolution and ended up being very surprised for the high level of confidence and customer service provided. Mattress didn't worked for me but again I was extremely pleased with solutions provided.

    Original Review: Nov. 19, 2017

    Nest Alexander Signature Series ("Luxury Firm") - First memory foam mattress I ever tried that doesn't feel like one. The quilted cover with fluffy material takes completely over the foam. To me it makes no sense to cover expensive memory foam with such a thing. Because of it, this mattress will bounce back quickly (regardless of which pressure applied), as any latex or spring mattress would. Zero slow recovery response from memory foam. It feels like my spring mattresses from when I was a little kid. Hate to say it but it feels really cheap.

    If you are a memory foam lover, you will hate this mattress. The firmness and the support are definitely pretty good. After sending an extremely explicative email, support suggested an exchange, and reminded me that I have to adapt to the firmness. I just told you that I like the firmness!! In my case they didn't pay too much attention to my words, but no problem, they must be busy with the holidays.

    So they have a 30 day policy where you can't return your mattress for a full refund, because you have to adapt to it. I actually find it to be a pretty understandable policy, even if is going to make me suffer this terrible mattress. In my case I wished they were more comprehensive. They already know that I will not keep a mattress that doesn't feel like memory foam. This is not a matter of firmness levels, plus I like how firm this mattress is. Again, this doesnt feel like a memory foam mattress and they should allow me to return it before the 30 day period without penalties.

    I can even call this to be a misleading advertisement of a product. It is still very hard to understand, shocking, how anyone can even imagine making a memory foam mattress and end up putting a fluffy quilted cover on top. It is like buying a gold ring and covering it with stainless steel, it just makes no sense at all. I dont like springs, I dont like latex, I dont like toppers, and The Love and Sleep mattress is made of low density = low quality materials. So theres no other solution than return it.

    Hopefully, when it's time to return it, they don't give me a hard time like other people mentioned. I refuse/cant bring the mattress anywhere, or donate through Craigslist so I can get robbed/killed in my house. A good return policy shouldn't be conditioned to make the customer break his back for the return. So I will expect them to pick it up, or I can take it apart and send pictures of the process. I can't lift such a thing once expanded.

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    Response from Nest Bedding
    Hi RS SR, WE are sorry to hear that you did not have a positive experience on our Alexander Luxury Firm mattress. We can assure you that there is nothing cheap about the quilted cover we apply over our Alexander mattresses. That layer is actually a perfect comfort layer between you and the firmer foam that is in the luxury firm mattress. It sounds like you are looking for more of that memory foam feel. Which you will not find in the Alexander Luxury Firm, since it is meant to been a very firm mattress. If we where to add more memory foam to this mattress, it would make it feel more of a medium feel. There are a few firm options that we can offer to you if you would like to try out another one of our products. Please feel free to reach out to brooke@nestbedding.com

    I would love to assist you and see what we can do to help you sleeping well again!

    Verified purchase

    Reviewed Nov. 19, 2017

    I had stayed at a B&B where they used a mattress topper from Nest Bedding. They had it on their bed and I wanted it. I live in the south and it's mildly cooler using the mattress topper. It's plush and its quality is very good.

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    Price

    Reviewed Nov. 19, 2017

    I was setting up an Airbnb and I wanted a good mattress for my guest. I’d looked through several mattress sites and I looked at different characteristic like softness, how cool it was and price. There were other ones that are similar in characteristics to Nest Bedding, but if you divide quality by price, it was the best value that I found. They were discounting $100 off for purchases over a thousand dollars worth and I wish I had taken advantage of it but I didn’t.

    I purchased four mattresses and when they were delivered, they were very well wrapped in multiple plastic protective packaging, but maybe due to shipping conditions and weather, the outside box was a little beaten up. The mattresses are really good. Also, Nest is not claiming to have the best mattress in the world like this magical technology that Purple Mattress seems to say it has. And there was some white dust coming out of the Purple Mattress and I haven’t had any issues like that with the Nest mattress. It’s a solid well-built mattress that's very comfortable and cool.

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    Sales & MarketingStaff

    Reviewed Nov. 18, 2017

    I have been using Nest Bedding products for two years now. I've gone to their stores where there are a lot of different mattresses that you need to try out. And I went there to talk about which mattress to buy. Their sales reps are friendly and informative. They aren't pushy and are helpful with our questions. They also told me to use the coupon code because I ended up buying online. I have purchased mattresses, a pillow, and a blanket from them. I really like the mattress in terms of comfort. It has nice firmness and held up really well. I've also never felt the mattresses are hot to sleep on. And I really like that they didn’t have a chemical smell and instead, they smell really nice. Overall, everything was good. The products I've purchased have no signs of wear and tear. And I've washed the pillow and the comforter, and everything smelled good.

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    Reviewed Nov. 17, 2017

    We moved and we needed a new mattress. A friend told us about Nest Bedding. We went through their process online and decided which mattress that we want. We bought the base and the mattress. We took the one that was medium in firmness and which indicated that it was a cooling mattress. We do sleep better on it and it's very comfortable but it gets the body warm when in reality it's supposed to be a cooling mattress as advertised. I tried a couple of mattress liners that was supposed to be cooling but I ended up returning those because they didn't work. Other than that, it is still a good mattress.

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    Reviewed Nov. 17, 2017

    My daughter’s reference and the research online that I did, made me choose Nest Bedding. I purchased a King-sized hybrid mattress online, and the delivery came in a very heavy box but it was perfect and right on time. It’s not warm like the foam mattresses and it’s much more comfortable. The Nest Bedding mattress is soft and new and we sleep better as it’s not overheated. It was a fine experience and I have no reasons not to recommend them.

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    Price

    Reviewed Nov. 16, 2017

    We needed a new mattress, did a little bit of research and settled on Nest as a good one. It’s got a decent price and it’s comfortable. Plus I was able to try one of their beds at a showroom here in the Twin Cities. We ordered one online and then it was mailed to us. Everything went smoothly. One of the big things that I was worried about was sleeping hot, but with the mattress pad, it was kept cool. It’s really nice and my wife and I both like it. The mattress responds to the different positions that I lay on. It’s a good investment.

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    Staff

    Reviewed Nov. 15, 2017

    A friend referred Nest Bedding after he bought a pillow and liked it. I’ve had my Nest product for five months and I love it, it’s great and comfortable. I’d recommend buying it.

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    Customer ServiceStaff

    Reviewed Nov. 15, 2017

    From my research, the quality of Nest Bedding's mattress seemed in line with what you would find in something more expensive. Purchasing from them was also convenient. I purchased online and I called customer service to try and get it delivered faster than what they had stated. They were really helpful in getting the mattress here in the timeline that I needed. They went above and beyond. We had a latex mattress prior. Now, we moved to a hybrid with the Nest Bedding and it's definitely improved our sleep. Since I'm older, I need a mattress that's a little bit firmer. I sink in with my other one. I went for the luxury firm and we're definitely really pleased with the product. I highly recommend them. My dad was in the market for a new mattress, and I had recommended Nest Bedding to him.

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    Reviewed Nov. 14, 2017

    I bought a bed from Nest Bedding for a family member. I selected one on their website, ordered it, and they delivered it to us. It was a very easy process and the bed was good value for its price. However, I selected a firm mattress since I want a firm mattress but what I got isn't as firm as I expected it to be. But it's still good.

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    Staff

    Reviewed Nov. 14, 2017

    I got a Nest Bedding on the recommendation of a relative and I like it really good. It's the best mattress I've ever had. I prefer a firm mattress and the one I went with worked out great. It's the perfect firmness for my back. And I'm definitely sleeping better than on my old mattress. I went with the bundle package so I also have the box spring, comforter and pillows, which are all top quality. Their reps were knowledgeable and they helped me out. Everything went smoothly with the purchase as well as the delivery. I just moved into an apartment and I got it shipped there. It came into my apartment and when I came to move in, the boxes were already there. I unpacked it and I put everything together. The mattress is great, and everything that I've experienced with them has been good, so far

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    Reviewed Nov. 13, 2017

    I purchased the Alexander Hybrid from Nest Bedding, and I had a good experience. At first, it was too firm. I even told the representatives that I wanted to return it. They asked if I tried a topper, and I said that I used the topper from my old bed. Then they told me that it usually takes two to three months to break it in a little so I gave it some more time. As for the delivery team, they were good. They just left the box on my porch though. Other than that, I’d recommend them.

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    Reviewed Nov. 12, 2017

    We decided we wanted a hybrid as opposed to a traditional box spring or a memory foam mattress. We did a lot of research before we went with Nest Bedding. We’ve had it for about four months and it’s been good so far. I ordered online and it was easy enough. Keep up the good work.

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    Staff

    Reviewed Nov. 12, 2017

    I researched a bunch of different mattress brands online and came across Nest Bedding which had good reviews. I purchased the Hybrid bed and I love it. It was reasonably priced and very comfortable. I originally bought a bed that was too soft for me. I went into a retail shop and was helped out by an amazing sales rep. He showed me the firmer options and they exchanged it for my bed with no charge. He came to my house and took the old one. Overall Nest Bedding is great company. I recommend it to anybody who needs a mattress.

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    Reviewed Nov. 11, 2017

    We had a Sleep Number bed for 12 years and it's a 25-year warranty bed. Over the years, we've made adjustments with it, like put the new foam and the pillow top, but we finally decided that we have to start looking at some of the beds being advertised out there. We did a lot of research on the internet and from the information that Nest Bedding put on the web, we can tell that their bedding is above what the others are producing and trying to compete in the market with. They said they've been around and started all of this and that's why they make a better product or at least a lot more different offerings and what's available for their customers. Even though they deliver in a box, they are still not in that box market as other people are sending out.

    The Alexander Hybrid is interesting and it's the one we purchased. I did it all online and Nest delivered it when they wanted to. I have a short entry near my front door and FedEx Grand left the box there. They ripped it but I could see the stuff all wrapped in plastic, so I checked with somebody and they said it was double wrapped within two layers of plastic. The box fell apart, but the bed wasn’t damaged even though it had been raining. We hadn't had the bed for a week when we had to go to Palm Beach for the weekend. We have stayed every year at Hyatt for years and the bed has been fine. We had the hotel all the way to Monday morning and we checked out on Sunday night because we wanted to come home and sleep on our bed. The hotel bed was awful in comparison.

    We were sleeping really soundly on the new bed we switched to and we hadn't slept like that in ages. We liked the idea of having the quills in one of the layers and it's been great. I already told family members and some friends about Nest, the way we got the bed and that it has different types of firmness. We chose medium and it's worked out for us perfectly. It's right for us even though I'm used to a softer bed and my husband's used to a harder one. We're absolutely thrilled about the Alexander Hybrid and I'd encourage somebody to try it because I know a lot of people have difficulty getting bedding that works for them.

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    Reviewed Nov. 10, 2017

    We were looking for a new mattress and have gone to a few of the traditional stores. We visited the Nest Bedding store in Costa Mesa at one point and had a good experience. I have also looked into Casper and BedInABox online, but I liked that Nest Bedding seemed to have more options in terms of mattress firmness and non-toxic materials. The first mattress we got was the signature Alexander and it did not work for us at all. We donated it after four weeks. We did what we needed to do with Nest and told them that it wasn't working for us. Then the owner of the company said that we should do a hybrid which has half coils and half memory and that’s what we switched to. We like memory foam since we really liked the Tempur-Pedic we had for about 13 years, but I also really like the firmness of having some of the coils underneath to get extra support for the bed.

    We've had the mattress from Nest Bedding for about four months now and it seems very well-constructed. It was easy to unpack once we have the base and put it on. I have had friends asked us and I have told them that choosing a mattress is a process and the materials used and the options by Nest Bedding are better than the other online mattress company.

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    PriceStaff

    Reviewed Nov. 10, 2017

    We loved the pillows that we purchased from Nest Bedding. My wife read a review online, and we decided to try it. We also bought a mattress for my younger son when he transitioned out of his toddler bed into a full-sized bed. He's very happy with it. It's a little bit soft for me, but I know it's not made for me and it's made for kids who are under 120 pounds. We purchased the mattress online and the delivery went as planned. It came in a box, and then we set it up ourselves. Nest Bedding make good products. It really helped, and they're at a fair price point. And it helped that it had a 100-day trial. A lot of bedding suppliers are doing this, but it's just a really nice way to try new things without feeling like you're obligated for things that you don't know how they're going to work out. So, they're doing all the right things.

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    Reviewed Nov. 9, 2017

    I needed a new bed and Nest Bedding received good reviews on the internet. I ordered it through the internet and the navigation site was easy and straightforward. Then it was delivered on time and in the right condition. I've had the bed for three months and I’ve had good quality of sleep. The bed has been as advertised.

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    Customer ServiceStaff

    Reviewed Nov. 8, 2017

    I had searched around online for a while and I thought that Nest Bedding had good reviews. I got two of their Easy Breather pillows first, then I got a king size Alexander Hybrid mattress. I emailed them and they responded within the same day. I had always slept on an innerspring and I originally got the medium firmness of the mattress and didn’t care for it because the mattress was really nice but it was way too soft for me. So, I traded that to the king size with the firmer version of that mattress and it was nice. For someone that’s around 160 lbs, they're awesome. And, they shipped me the second mattress the day that they got the order in. I had an excellent experience with their customer service people. Overall, they make quality stuff and I would recommend them.

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    Customer Service

    Reviewed Nov. 8, 2017

    I got a mattress from Nest Bedding as an alternative to Casper Bedding. It's good but it's a little too firm. I have been trying to contact them because I want to switch it. I called a phone number that I got from Google, but the guy who I spoke to said that he was in the New York office and couldn't help. He told me to email customer service and so, last week, I did. But then I haven't gotten a response from them at all. Everything has been good so far. However, I find this with a lot of companies that once they have their money, and you are a customer, they tend to be less responsive which is irritating. It would have been nice to get a response to my email as quickly as I was getting it when I was considering buying.

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    Customer Service

    Reviewed Nov. 7, 2017

    My old queen bed was starting to go bad and I wanted a king, so I got a new bed. Around eight months before, I purchased a pillow from Nest Bedding and really liked it and that was one of the reasons why I looked into them for the bedding, aside from their company background and the way the bed was made. It took me a little while to get used to the bed because I got the extra soft one and it's softer compared to my other bed, but it felt better. It's comfy and combined with my Nest pillow, everything fit well. I bought a comforter cover and the sheets from them too.

    I ordered online and the website was good. They had information on the actual mattress, but it would be more useful to have info on their accessories like the mattress protector or the sheets. I had to do more research about them to find out what the material was. I called someone and asked questions and it was pleasant. They also hit what they said they would when it came to delivery and UPS delivered it in a big box, but they just dropped it on my porch. Nest Bedding wasn't the cheapest option but the value is there and I would recommend them.

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    Price

    Reviewed Nov. 6, 2017

    I never owned my own mattress and I had been sleeping on other people’s mattresses so I got my first Nest Bedding when I moved. It was like growing up and getting my own space. Nest Bedding had a lot of good reviews and it was a good price. I bought the Love & Sleep mattress. I really appreciate that I don’t sweat as much unlike other mattresses with higher quantities of memory foam that’s heated me up. It’s a good quality and I like it. I did a lot of online comparisons and my move was fast. I needed it to be conveniently delivered. I like seeing the video that explained the whole delivery process and how to unpack it which was really helpful. Also, I like the cute little diagram showing as it was traveling in transit through the states as it was getting delivered. So, it was good to just be informed.

    Nest Bedding shipped the mattress but it was a little inconvenient that it came earlier than expected. My only concern was I just moved to the apartment and I wasn’t sure how safe it was going to be. But the package was so heavy that it would’ve been very obvious if someone was trying to take it. They left it by my door and the mattress stayed out for two days before I could get it. But, it’s fluffed up to its size after a few hours and ready to go. I would recommend Nest Bedding since it’s a good blend of firm and soft and it’s comfortable for me.

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    Customer Service

    Reviewed Nov. 5, 2017

    I'm extremely satisfied with my Nest Bedding. The pillows and mattresses were great and I'm getting a great night's sleep. At first, I had a problem with a very firm mattress and it wasn't working out. I contacted their customer service department and they shipped another mattress out and took great care of me.

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    Customer ServiceSales & Marketing

    Reviewed Nov. 4, 2017

    I always tell people that 1/3 of your life is spent on a bed so you might as well make it right. I had a Tempur-Pedic bed for about eight years and it was too soft on my back. It really ruined my back for a while so I was looking for something more of a medium. It was my girlfriend's decision to check Nest out and I may not like it but the nice thing with Nest is their return policy. I got the Alexander Hybrid mattress and I thought it would take my body months to adjust but I sleep through every single night and so did my girlfriend.

    All my friends have bought a bed in a box and I was a little hesitant. Yet a really good sales pitch for it was that one does not have to buy a box spring with it. When I researched on a lot of the other companies like Simmons and Serta's, they say that you need to buy the box springs with the mattress and they are ridiculously priced. However, I was a little disappointed in the delivery. The box was completely damaged to where one can see the bed through the box. I had to call in because there was a couple of large gashes that went through the wrap so the bed was damaged. I suggest they put some bubble wrap around the bed during delivery. Still, Nest has a customer for life and my next bed will be a Nest bed in the next 10 years. It is the best bed I’ve ever slept on and my girlfriend agrees with me.

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    Price

    Reviewed Nov. 4, 2017

    I got a mattress, plus some of the sheeting and pillows from Nest Bedding. I like the products and there was nothing bad about the experience. I researched on the internet about good beds and what I was looking for. Their quality was on the high-end but was a little more expensive than the other mattresses. However, I assumed that was for a reason. It's premium stuff. I ordered it online and the delivery happened quick enough. They just plopped it down and we carried into the house. Overall, I'm satisfied and it's highly recommended.

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    Reviewed Nov. 4, 2017

    Nest Bedding had good reviews online and was on the softer side which was what I was looking for. It also had a warranty so I could try it out and return it if it didn’t work out. There was a little dust getting the plastic off to get the mattress open but after that, it was easy. I've had the queen size mattress for four months now and I sleep a little bit better. It also feels more comfortable and I’d recommend it since it’s a great bed.

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    Staff

    Reviewed Nov. 4, 2017

    Initially I went to a store Nest Bedding had on San Pablo Avenue and certainly, with having a store, I could go test the bed out. The woman there was helpful but once I knew to buy the bed, I ended up ordering it online because it was easier than going back to the store. I wasn't home when it was delivered but essentially it came packaged in shrink wrap then it was a matter of dragging it to the bed and cutting the plastic off and it expands rapidly. I've had the foam bed for three months and it's been great! It's ideal and a very comfortable bed. It definitely feels different from my spring old bed which we had for five years. It's more comfortable and relaxing to lean on that mattress than in our old spring mattress. It's been a good product and it was worth considering. It has been an easy and problem-free experience and I would tell others to check it out.

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    PriceStaff

    Reviewed Nov. 3, 2017

    I was looking for a bed for my teenager son and I wanted to try a different type of mattress, not the spring type, to see how it works so I gave a shot at Nest Bedding for him. He seems perfectly happy with it. I ordered it online and it was fine. There were two different firmness of the mattress and it was pretty clear on their website. It was delivered and was left on my front porch and it was fine. It was worth the price. It came quickly and I only have positive words for Nest.

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    Customer ServiceCoverageStaff

    Reviewed Nov. 2, 2017

    Nest Bedding has positive customer reviews and research available online. I purchased a mattress, a mattress cover and a pillow. I did an online chat with their rep and it was really good. There wasn't a lot of wait time and the rep was very responsive. You could tell that whoever was on the other line was not somebody off-shore or some bot that was responding. There was a human there and somebody you could tell knew what they were talking about. All the products were shipped via FedEx and they arrived within a couple of days from the time we ordered them. They came in a larger box but not the typical mattress box and the bed was rolled up and shrink-wrapped. The bed and pillow are great and the mattress cover is okay, and I've had more comfortable and uninterrupted sleep. My experience with them has exceeded my expectations.

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    Reviewed Nov. 1, 2017

    I’ve had the Nest Bed for about 7 months now. I decided on purchasing it due to the warranty that they were offering and the price. I did all the research and purchased it online by myself. The website was very easy to navigate. Plus, they have a money back guarantee. The bed’s quality is pretty good and I sleep better on it. The mattress was a little bit firm for my wife, though. They sent us a bed topper and that made it much better for her.

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    Reviewed Oct. 31, 2017

    I was tired of my old mattress and I needed to try something new. I bought a mattress from Nest Bedding online a few months ago, and they delivered it to my house. I've enjoyed the mattress and it's helping me sleep better at night. I'd recommend Nest Bedding.

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    Reviewed Oct. 30, 2017

    After a lot of research online and looking at different reviews, we decided to purchase a mattress from Nest Bedding. It's the first mattress we bought but it is a lot better than the traditional mattress that we were sleeping on before. We got the foam medium mattress and it's great. It's a lot softer but not too soft and I sleep better with it, so I'm happy. Everything was done online and their website was easy to navigate. We had it delivered whenever they could get it to us. The delivery was fine and the packaging was really good because it was really easy to transport it from one location to the next. If you want a softer mattress, Nest Bedding would be worth it.

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    Customer Service

    Reviewed Oct. 29, 2017

    We love our Love & Sleep bed. It's been wonderful. We've been able to sleep better and more comfortable. Nest Bedding website was perfect. We ordered online, got an email confirming the shipping, and it arrived on time.

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    Reviewed Oct. 28, 2017

    I have lower back problems and my wife likes a little firmer bed. We already had one of those inflatables and it wasn't that good and it was always leaking at night. And when we wake up in the morning, we were sinking. So I went online to look at the reviews, and Nest Bedding had a really good feedback. The ordering process was really easy, and the delivery was very quick. The delivery team was great, and they just dropped the mattresses off at our door. And, other than the mattresses being awfully heavy, which I knew they would be, they were great. I bought quite a few mattresses, and we put them in our new seasonal home that I was building. My sleep has been a little bit better since getting a new mattress. Although the medium is not firm enough for my wife, everybody else likes them. And it's for every place else in the house.

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    Customer ServicePriceStaff

    Reviewed Oct. 27, 2017

    Nest Bedding had the best reviews of anyone and I looked up in Google the different selection of memory foam beds that they deliver to the house. Nest is so much more affordable than anyone else. I used the online chat feature with some of the customer service reps and it was convenient. Then, I had the standard shipping for the basic firm full-size Nest bed I bought and the bed is much better than I thought it was going to be ordering a mattress at the price that I got it for. I now get better sleep and it’s a thousand times better than a spring mattress.

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    Reviewed Oct. 26, 2017

    I did a lot of research online for months and I chose Nest Bedding for the price point and their reviews. The California King mattress that I got is of good quality with very few negatives and it has made my sleep a little better too.

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    Nest Bedding Company Information

    Company Name:
    Nest Bedding
    Year Founded:
    2011
    Address:
    835 San Pablo Ave.
    City:
    Albany
    State/Province:
    CA
    Postal Code:
    94706
    Country:
    United States
    Website:
    www.nestbedding.com