Mattress Firm Reviews

4,895,222reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About Mattress Firm

Save Money. Sleep Happy.™

Mattress Firm Reviews

Filter by Rating

  • (1,416)
  • (250)
  • (115)
  • (136)
  • (1,465)

Popular Mentions

    How do I know I can trust these reviews about Mattress Firm?
    • 4,895,222 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Mattress Firm?
    • 4,895,222 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 20 Reviews 3435 - 3635

    Reviewed Jan. 12, 2002

    On January 6th of 2002 we purchased a Sealy ST1055S 2001 Dovenby mattress. It was delivered the following day. The first night I noticed a odd musty odor. Two days later the odor filled the room and I was experiencing an allergic reaction after a couple of hours of lying on the mattress. (this occurred to a lesser degree the first nights)

    On Friday January 11 I contacted the salesman (he is not the issue)and I was informed that, we have experienced a problem with just a few of these mattresses, just a few. The problem is with the foam that was used in the manufacturing of the mattress. The manufacturer is throwing the entire batch out. We will replace your mattress. The salesman then suggested two options: 1. Have someone go through the warehouse and find a mattress that doesn't smell or 2. Wait until Thursday evening after a new shippment of foam comes in and a new mattress can be made.

    Obviously, The Mattress Firm was aware that Sealy was having a chemistry problem with the foam and they still sold us the mattress. Hoping prehaps that we wouldn't notice? I have some knowledge of the chemistry used in making foam and I only hope this isn't what I think it is.

    Thanks for your vote!
    Loading more reviews...

    Mattress Firm Company Information

    Company Name:
    Mattress Firm
    Website:
    www.mattressfirm.com