Mattress Firm Reviews

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Updated Jun. 08, 2026

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Page 20 Reviews 3435 - 3635

WardPhoenix, AZ

Reviewed Jan. 12, 2002

On January 6th of 2002 we purchased a Sealy ST1055S 2001 Dovenby mattress. It was delivered the following day. The first night I noticed a odd musty odor. Two days later the odor filled the room and I was experiencing an allergic reaction after a couple of hours of lying on the mattress. (this occurred to a lesser degree the first nights)

On Friday January 11 I contacted the salesman (he is not the issue)and I was informed that, we have experienced a problem with just a few of these mattresses, just a few. The problem is with the foam that was used in the manufacturing of the mattress. The manufacturer is throwing the entire batch out. We will replace your mattress. The salesman then suggested two options: 1. Have someone go through the warehouse and find a mattress that doesn't smell or 2. Wait until Thursday evening after a new shippment of foam comes in and a new mattress can be made.

Obviously, The Mattress Firm was aware that Sealy was having a chemistry problem with the foam and they still sold us the mattress. Hoping prehaps that we wouldn't notice? I have some knowledge of the chemistry used in making foam and I only hope this isn't what I think it is.

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Mattress Firm Company Information

Company Name:: Mattress Firm
Website:: www.mattressfirm.com