Cymax Stores USA Reviews

I purchased a console table and mirror on line from Hillsdale Furniture sold by Cymax Stores. I received it the other day. I opened the boxes (3) but did not take the items out. I took out the instructions for the table and it had suction cups to hold the glass for the top of the table. I don't feel this is safe. I e-mailed the company and they will take it back but it will cost me $78.00 for them to take it back plus the cost of the shipping. The whole purchase was $248.00.

On June 25th, I ordered two nightstands from Cymax. I was waiting for them to ship me my items. I checked for my shipment around September and the shipping website told me that it was being processed. I kept waiting for my items. I finally contacted Cymax in January to find out what happened to my shipment. I was told that it was returned to the warehouse because I could not be reached by phone or email. I asked them why I was not contacted by mail if they could not reach me. I was told that that was not their policy to do so. I was then told that I was being charged for restocking fees and shipping fees. I informed them that I still wanted the items and if they could just resend them to me. I was told yes, they could but they would have to recharge me for this.

I ordered a bedroom set online and I canceled it because it took too long to get here so I called them and canceled my order and the lady on the phone said she would credit my credit card back and she never did. So now I'm getting charged for a full bedroom set and it's not even here!

puchased a dresser which was delivered to me damaged. contact cymax stores immediately after noticing the damage, sent then pictures as well, they assured me there wouldn't be a problem exchanging the item only to my surprise after waiting for an answer 3 weeks later that they are not willing to do anything for me since I did not writer received but damage on the delivery slip.