Red Lobster Reviews

Me & my wife traveled 1 hour to go to crab fest. They should have called it crapfest. I ordered the king crab legs for 34.00 dollars a pound. They were the worst. You can go to Shoprite and buy their red crab and get more meat. I complained to the manager, he said he could bring me more. I said "more of these?", he said yes. I told him "I didn't want these ones. Why would I want more." I sent them back and went to another restaurant. The waiter said that's what every shipment has looked like - CRAP.

My wife and I went to Red Lobster on July 9th 2015 about 2:00 p.m. and given menus and with 5 minutes we knew what we want to order. This was in bar area although we are non-drinkers. Two servers were talking to one particular table in the back. A male server walked by us but didn't ask us if we wanted any drinks or ready to order. We sat there until 2:20 and no one ever approached our table to take our order so we got up and left and went to Grindstone Charley'. WE HAVE BEEN BACK SINCE!!

I went to my favorite place to eat and I am sorry to say I didn't enjoy my meal. I went on Aug 9. All of my food was cold, down to my coffee, the crab legs, butter, potato. The salad was almost just lettuce. The rolls were cold too. It was my birthday dinner.

They changed the Alfredo sauce and it taste like microwave dinner. They took away the applesauce a while back. Red Lobster used to be good. They are changing things and it's not good at all.

Ordered our meal, got the biscuit, got two servings of tea. Had to return salad.. not what I ordered. Honest mistake. Never hot the meal some 55 min waiting. Asked to speak to manager.. never came. Waitress never offered explanation on the delay. Put gift card on table and left. Spoke to hostess on the way out....

I ordered Salmon New Orleans at a price of $17.99 and was told it was only a half portion; there were no post notes on the page nor any description stating that in the description of the entree. The waitress did however tell me verbally that it was a half portion for that price. I found this to be misleading, false advertising and customer beware. After speaking with the food manager, he told me the prices of fish were on the first page of the menu which I found strange because how many people look on the first page of the menu instead of going directly into the menu to a dinner selection.

I would drive from Titusville every week. I moved to Casselberry and I thought I would enjoy your meals, but you changed and I stopped going to your place and now I work with mentally challenged adults. Most of them love your food, but I'm not taking them. You were a place that you would be able to eat at a reasonable price, but now your meals are not worth the price.

Red lobster 318 Raleigh, NC is the worst place to ever work for. The manager ** are the two racist managers who should of been fired. We really need some investigation to go on at that location. Good people are losing their job. Look into the ones that was fired in the last year and contact them. You will find out how racist, liars and unruly the managers are.

With my wife for noon meal, I ordered steak and shrimp, which was very good. But my wife ordered gumbo and shrimp salad. The salad had very few shrimp and the gumbo was awful, tasted like brown gravy with a few shrimp. We will not be motivated to return for any gumbo or shrimp salad.

I managed companies for over 25 years, I have never seen bad customer service by a manager like I experienced on June 26 at the Red Lobster at 5555 Montgomery store. I ordered lunch with a few changes of which I had done on a dozen previous trips to the Red Lobster but this time the manager proceeded to tell me the cost would be double. She said the flounder was more than the shrimp. (lol) Pound for pound shrimp cost more. Anyway, it was not only embarrassing but it was bad management. Train your managers better Red Lobster, give the customer what they want without ripping them off. I use to go once a week. I will not return to this location.

24-June-2015 met family and friends at Red Lobster, Springfield OH at 5:30 PM. Ordered Salmon, Lobster and Shrimp plate. Food arrived, looked good. Salmon cooked OK. Small Lobster Tail rubbery, could not cut off a bite with the butter knife. Manager wandered by "how is everything?" I told her the lobster was too rubbery and I needed a sharp knife to cut it. She said "Oh, you just need to use the little fork" but I didn't have one so she sent it over. Everything but the salmon was poorly cooked. The Lobster Tail and the Extra Jumbo shrimp were difficult to chew up. The miniature potatoes were dry without butter or any kind of sauce. The green beans were easier to eat when they were raw.

I am from the West Coast. Eating seafood at Red Lobster is like having Mexican food at Taco Bell. I have been to Red Lobster three times in the last two years and have been very disappointed with the quality of food they put out. I would not recommended seafood lovers to eat at Red Lobster. It is a place for people that don't know what real seafood should taste like.

I'm eat before and the food was delicious. But last 2 time was terrible. Food is over cooking and incomplete. They try to charge me 2 times for the drinks. For that reason I not coming back again to Red Lobster.

I went with my parents and husband to Red Lobster in Winston-Salem, NC for my birthday on May 23, 2015. We shared two appetizers and each had a salad. The food was mediocre and the waitress acted like she was on something.... way too animated! About 2:30 am the next morning, I had it coming out both ends... so did my husband and my parents.... Theirs last a day... Mine lasted 4 days. I contacted our county health board and found out I wasn't the only one severely sick from this Red Lobster location. The General Manager called today and said he was very sorry for the food poisoning (his exact words). He said he was filing a insurance claim for liability. ** from Zurich Insurance company called shortly after and took my statement. He said he was going to access liability and get back to me. I'm am betting I will get the same response as others have from the insurance company.

I love to eat at Red Lobster but lately the food is very dry and very salty. One incident when I ordered a steak which was burnt and dry, so please take it into consideration that not everybody like salty food. Thank you. 4625 N Sterling Ave, Peoria, Illinois 61615.

The food which is usually delicious was terrible on mother's day. The king crab legs were cooked way too long and were mushy for the most part. The create your own that I always get was terrible. I didn't eat it. You would think the waitress would have noticed and probably would have if she had came back to check on us more than once. The shrimp was hard and I think warmed up. The coconut was actually burnt and had so much red pepper on it it burned my mouth. The shrimp scampi wasn't scampi - it hadn't seen any garlic, there was pimiento, green onions and olive oil in it and that's all I know how to make scampi. The next time I'll stay home and do it instead of wasting my money on something that bad.

Whatever happen to the original Red Lobster. There is clearly a private own Red Lobster that mimics the real thing. The food was terrible. The biscuits soggy. Fries awful. Shrimp was unidentifiable. Horrible.

I got food poisoning from the San Bernardino, Ca Red Lobster on Hospitality Lane. The Red Lobster insurance rep stated there was no proof I got food poisoning from their establishment, due to the fact that I did not go to the dr. What a cop out for Red Lobster. This is a legitimate case of food poisoning. However, Red Lobster takes no responsibility for the poisonous toxic shrimp I consumed from their eating establishment. The rep acted as if I was coming at them with a million dollar lawsuit - ridiculous!!! I had the ultimate feast for $30 and got ULTIMATE FOOD POISONING, with Red Lobster ducking and dodging and taking zero responsibility.

Well, I use to work for Red Lobster on Erie Blvd E for almost two years. I was terminated for getting into an argument with another co worker. After two years have gone by, I've decided to reapply back to the restaurant because I know I was a very good worker. I loved working there and I just had a bad day that day. Anyways, I received the email for an interview so I was very excited. Yes, I get another chance. So, I get off work and I head straight to the interview. The person who was suppose to interview me was not there so I was given the newest manager to interview me. Let me tell you, THE INTERVIEW LASTED 4 MINUTES!!! SHE HAD NO PERSONALITY!!! SHE WAS VERY DULL!!! SHE DIDN'T ASK HOW WAS IT GOING, HOW WAS THE WEATHER, SHE NEVER SAID ANYTHING ABOUT HERSELF, NOTHING!!!

Been here every year for lobster fest & to celebrate a bday. Bad year I guess. Overcooked Rock AND Maine tails, overcooked whole lobster, dry linguine, shriveled asparagus (which comes at additional cost), dirty table, dishes, booth. Complained. Got offered another Maine tail. No thanks! Took $10 off a $175 meal. Gee thanks. To top it off, the people at the next table complained about their meals too. Red Lobster has lost it. Our tradition sadly ends.

I was not happy with my meal at the Red Lobster. First of all, they got upset when I joked about burning down the restaurant, and then they put pepper in my mashed potatoes, and lastly had grassy meals! PEPPER IN MY MASHED POTATOES! I WAS SO UPSET! Anyways, as I was saying, the Red Lobster put grass in my fish tacos! Are they trying to say I am a cow? MOOOOOO! I AM NOT A COW! THE LOBSTERS WERE GOOD? SURE, BUT AT THE SAME TIME I ATE GRASS, OVER- PEPPERY POTATOES, AND YEAH SOOOO yeah. IF YOU DECIDE TO GO only order the lobsters!

I been to many Red Lobsters in different states but this one was the worst experience. Waitress had very dirty shirt. Not exaggerating. It look like she did wash it for about a week. The waitress' nails were very long and did not look clean to be handling food. The menus were very greasy and also the table. You could see that the floor was not clean. Then, the food came and it was nothing like I had at other Red Lobster Restaurant. I was so upset because I was expecting to have a nice dinner with my other half. For that reason I will never recommend anyone to go to Red Lobster in Mesquite, Texas. When I got home, I was so nauseous from the food I eaten.

We just had a very upsetting experience at Red Lobster. We waited for 45-50 minutes. During this time several parties, approximately 15-20 were seated that arrived after we did. We also saw three parties leave because they waited too long. We sat at the bar right behind the hostesses. I saw one of them take money from someone and seat them immediately. This is the place our family usually goes for celebrations, i.e. Birthdays, anniversaries, etc.

Maplewood commons lobster feast was terrible. Lobster tails was too salty. Rock lobster was grilled too hard. Never going back to this location. My friend and I would like to have vouchers, to eat @ South county location.

My girlfriend and went to red lobster on Friday Feb 13 for dinner. She downloaded a coupon to her phone on the way there for 10.00 off. When we presented to our server she said she didn't recognize it so she called the manager over. We showed him the coupon on the phone and again he said he didn't recognize it. I don't intend on going back there.

Hi, my name is Anthony ** and I am a frequent customer of OUR Red Lobster on 10700 Parallel Parkway- Kansas City, Kansas 66109. I decided to host a big gathering with my closest family members in celebration of both my son going back to college and my favorite aunt’s recent marriage engagement. The only question was where should it be? I spoke with each family member to see if there was some place in particular they wanted to gather to make it comfortable for all. They each said unequivocally, “You choose, we trust your judgment.”

Red Lobster continues to disappoint. The food is not fresh or hot or tasty. We ordered the Clam Chowder soup which was hot but had little to no clams and was thick and clumpy with no taste. The Admiral's Feast had barely warm, soggy and bready fish, shrimp and calm strips. I swear I could not distinguished the taste of meat on the plate at all. The food must have been previously frozen. But, even so, I have had better meals from the frozen food section of the grocery store. The admiral's feast was close to 20.00 bucks! Captain D's would have made a better choice. The utensils were not clean and had to be replaced. We did not even receive hush puppies at all. I will never eat at another! The whole meal for two was 60.00 bucks. We paid with cash and did not get a receipt.

My husband and I went to Red Lobster on Monroe St in Toledo, Ohio on Saturday Feb 7th. We go to Red Lobster at least once every 3rd week. We got there and they were busy so we decided to have a drink at the bar. We waited 30 minutes there and was called to our table. We were seated almost 10 minutes before I finally got up and went and told the hostess. Finally, the manager was heading our way to talk to us and went to the wrong table. When he finally came to ours he was in a flustered state said he would get somebody over to us right away.

We get out of church on Sunday about 12:30 or 1 o'clock and we have been to Red Lobster in the past, but the last 2 visits will more than likely be our last. We didn't mind the 35 min. wait to be seated. We arrived about 2 pm from Paintsville, KY and it took several times after we got seated to get the waitress to be reminded we had no bread, which we had to wait about 45 mins. at least to even get our biscuits then another 45 mins to get a salad. Finally at about 4 o'clock, some of us got our meals which by that time we were actually starved and getting ready to get up and walk out. We got done about 5:30 and vowed to never go back again.

I'm very dissatisified with how everything went for my dinner. First and foremost I've been going to Red Lobster for years to the point where I remember the Rockzilla Lobster tail and the huge parrot bay coconut shrimp and New England sampler. But what concerns me is the service I received at this location and the fact that I requested the lobster lovers dream and the first thing out of the server's mouth was, "Our lobster fest doesn't start till February 2, 2015," and I was like I get that which is not what I asked. I asked to have the meal and will pay the difference which Red Lobster at other locations has done for me before. I'm tired of this corporate-minded policy when others have done it and was a non-issue and felt like I was fighting to have the meal I truly love and was taken away.

My server at the bar area of a Red Lobster restaurant at 5950 N. Federal Highway in Fort Lauderdale Florida treated me very rudely. She may have been miffed at me because there were questions about the charges placed on my card, but I was very polite and clear with my concerns. I asked questions and made no accusations whatever. However, there was no reason (other than the psychology of the server) to treat me rudely because of the confusion about the charges to my card. I will not return to any Red Lobster restaurant.

Red Lobster's "new" menu lacks pricing for beverages. Asked waitress for prices, she left and came back after a while with her best guesses. Photos of stuffed mushrooms above create your own appetizer shows about 8 stuffed mushrooms. Order of these mushrooms was only 4 and with the very small and distasteful cheese sticks totaled a whopping $11.48! (Stuffed mushrooms (4) not 8 costs an additional $1.99!) Receipt offers participation in an already expired (12/28/14) Sweepstakes. Red Lobster's quality in food is less and while their pricing (if they tell you what it is before you order it) is greater. Ordering without knowing the price is like marrying a blind date. Why does Red Lobster falsely advertise an offer for participation in an expired, non-existing sweepstakes? Do not intend to patronize Red Lobster in the future. :(

Waited to cool down before posting.. Was in Red Lobster in Brandon, Florida for my Birthday 12/11. Waitress couldn't get the drink order correct. Completely forgot the appetizers. "Forgot" to order one of entrees... Which meant that because we waited, the other two entrees were almost cold. Even though it was mentioned several times, no Birthday song.. Maybe you should shut down, re-staff, do some intense training, then reopen.. P.S. No Management apologies..

Everything started fine, the waitress came, friendly, but in a great hurry. We got our dinner, while eating, she put the bill on the table. I said, "we not done yet," "oh," she says and leaves, comes back to minutes later, while my husband is still eating and says, "ready for dessert." I said "no, when he is done." She walked pass two more times to check. We ordered dessert, paid the bill, tipped her and left. The problem was this girl wanted to get rid of us, it's not a good evening. P.s the manager was awesome.

Forget the long wait after we were seated, we had to get up and ask someone to come to our table. When the food did arrive, it was not even hot--barely lukewarm. We got our food in pieces. I received my beverage when we asked for the bill, as we couldn't take it any longer. We ate a little bit of the wimpy salad and we the warm food came out, we could not eat it--it was so late, we had to leave. We arrived at the restaurant at 7:15 p.m. and did not leave until 10:05 p.m. When we sat down, we indicated that we needed some plates to go--never received the order we placed when we first sat down. This was by far the worst restaurant experience I ever experienced--and I really was looking forward to some good seafood--but that didn't happen tonight.

On June 5, 2014, a friend and I went to lunch at approximately 1:45 pm at the Red Lobster on Lake Worth Road and Military-Palm Beach County, in Lake Worth, Fl.. Mind you, we chose from the lunch menu for the choices. My stuffed flounder/with one other choice should have been no more than $10.97 for lunch. She switched the menu and charged me double, using the "Dinner" menu in place of the lunch.. We questioned her about the cost and even though it was lunch time, she then came out with the same dinner menu, I then requested the lunch menu which is the cost that I should have had to pay. On my way going out, I requested to speak to the Manager. He wasn't in at that time.. I'm totally upset about this situation and it needs to be corrected immediately. I request a reimbursement for the overcharge.

A friend was dining at Red Lobster located in Lawrenceville, NJ and while being served, the waiter dropped a glass plate onto the table injuring both my friend's eyes. I must write this experience for him due to his being visually impaired and disabled. This Red Lobster's staff nor owners (Darden Restaurants) hasn't even sent a letter of apology, although a Federal district judge ruled in favor of my friend and that this restaurant is liable for damages. I cannot believe my friend's change in livelihood, character, and drive since these permanent visual in differences in his life. Please never ever get personally injured by any of their staff...

On Saturday, 01/26/2013, my daughters, my grandson & I visited the location at 5201 S Pulaski Chicago, IL. It was a busy night; the wait was 45 minutes. While waiting, my 4-y/o grandson accidentally bumped into one of the patrons while trying to get into his mother's lap. He did apologize as did his mother on his behalf. However, that wasn't good enough for the patron. She got very aggressive and continued to have words with my daughter. It escalated to a loud argument in which management was called to the front of the restaurant. The patron then stood up and proceeded to get into my daughter's face.

I ate there on 10/27/2010 at around 5:00 p.m. At 10:00 p.m., I woke up from sleeping with diarrhea and I’m throwing up. I have been sick and not able to go to work. I was not able to go to work for two days.

I went to diner on 10/27/2010 at about 5:00 pm. From 10:00 pm of that date until 10/29/2010, I have been sick from the diner. I have not been able to go to work for two days.

We went in for lunch and it was very slow. We ended up with an extremely rude waitress whom we maybe saw three times during the entire meal. Every time we saw her, we asked her to bring biscuits. She never brought us any to start with. We never got any, until after the meal came, and we only got one each. There were two of us dining. When we asked for more later, she rolled her eyes at us.

It took us 45 minutes to get seated, even though there was plenty of empty seating. Another 10 minutes for the waiter to take our drink order, 15 minutes to get our drinks and take our order. Two hours later, we had not received our food order. There was one excuse after another. We finally asked to speak to the manager which told us he would check on our food order and would be right back. Ten minutes later, we finally walked out. The manager is standing in the front speaking to someone and never bothered to even acknowledge us as we left. Instead, he scurried back to the kitchen.

My son Stephen ** applied for a summer job position as a (bus boy). My son was directed by Melissa ** (manager) to come back with his hair slick back. So, I blew out his hair. Melissa stated to Stephen to buy (Jam) a hair gel. That was not good enough. Melissa said to straighten out his hair some more. Okay fine, I, as his mother, relaxed my son's hair so that it would be as straight as possible to her liking. Still, she said to come back on the following day, June 12, 2006 after school at 4:00PM to pick up his schedule. Stephen complied then Melissa ** stated she needed to talk to another manager (Conrad **) about Stephen's position there.

On July 29th, I took my wife and daughter as well as myself to Red Lobster for dinner. To make this as short as possible, I paid the check by credit card. I crossed off the line for the tip and signed the credit card receipt for the meal only. I did leave a generous cash tip for the waitress who happened to be very pleasant. The next day, I called my bank and noticed that Red Lobster, without my approval, had added 15% to my credit card bill without my approval. I believe this is fraud, but Red Lobster claims this is their policy. I have not yet received reimbursement. If you can provide any assistance, it would be appreciated. Thanks.

I was in the Red Lobster in Plano, TX on July 13, 2001. The bill, including the tip was $50.00. I used my Bank One Card/ATM to pay the bill. On Saturday, July 14, I checked my account and the bank had a pending amount of $52.54. When I called the bank, they told me that Red Lobster and all restaurants always charge a 2% buffer for their protection in case the money was not there when the charge got there. I believe that this is an unfair practice especially since the bank keeps the money pending until they received the paperwork from the restaurant. I would like to understand exactly what the restaurant needs protection from. I also believe that the bank simply has more of your money tied up for 10 days. The restaurants do not tell you that they are going to do this and the bank sure doesn't. Of course, the bank is never wrong.