Red Lobster Reviews

Listen up you guys. I was a attended guest at a seminar Ma s a service on June 3rd 2026 at Red Lobster at 3906 Towne Crossing Boulevard Mesquite Texas 75150. I also had a guest with me my sister in law. We ordered our lunch and I ordered fish and chips and coleslaw and Pepsi. Pepsi my drink came out to be Diet Pepsi that I did not order. My fish was burnt burnt. Hush Puppies was burnt coleslaw was salty and nasty. Everything was burnt and nasty. Sorry that would never happen to me again because I would not return. I'm so disgusted and ashamed with Red Lobster. You so I thought was the best but I see that you is not.

Always come to Red Lobster. Always good not this time. Steak was so tough and fatty could not even bite into it. The server never came back to fill empty sodas the whole time or check on us again. I had to ask the girl that sit us at our table to help us. She went and got refills and replaced my overly brown baked potato. My husband has never in the 14 years we have been together sent anything back. All the waitress could say when she came back was, "I ask if your steaks were cooked ok and y’all said yes." It never checked on us again to see if it tasted ok. The waitress name was Jenna nice girl but not great at checking on her tables. I hate to leave a bad review but when you spend 60 dollars you expect a little better quality of food and service. No manager was present. They had to see all the fat on steak and how brown the baked potato was.

We wanted fish and shrimp for dinner. Being landlocked in TN, we have very few options and the go-to is Red Lobster. Our local restaurant has never been stellar, but usually has decent food and/or service, but not usually both at the same time. Because of this, we ordered online and went to pick up our food. As soon as we parked and sent the text “here,” I got a text immediately saying our order was ready and in its way out.

I went to the Red Lobster location in Downers Grove on 5/16/2026 with my family. Unfortunately, we did not have a great experience. I cannot say that we had a good experience. Unfortunately, we had an absolutely horrible time. I made reservations before going. When we arrived, the restaurant was busy. However, since I made a reservation, the good thing was, we didn’t have to wait to be seated. We were asked if we wanted a table or booth. We opted for the booth. We were taken to a booth. However, the table wasn’t thoroughly cleaned, it was greasy. So, I took my napkin and wiped the table. We might not have waited to sit down but we waited an extremely long time before our server came to the table. A positive was that the server was pleasant. Once the server came to the table he brought a basket of biscuits (there were only 4 biscuits). He took our drink orders and asked if we wanted to go ahead and order.

I've never had such awful service in my entire life. The staff was rude and inattentive, they purposely withheld the endless shrimp menu.. Didn't refill biscuits or drinks or bring things that were asked for without repeated reminders. (Like crackers for the shells, tartar sauce, napkins, a spoon for the soup, my sister was eating her soup with a fork and they ran out of oyster crackers but didn't mention it when ordering.) But the worst thing was that on my mom's 65th birthday.. They mess up her 3 pound lobster, brought it out whole and boiled in a pool of dirty water when she ordered it split open and charbroiled. The waitress then said that they can't split it if you do not want it cleaned. That's something you mention before you make the food, not after.

Very disappointed with my recent experience at Red Lobster on Monday, 05/11/2026. We came in to celebrate Mother’s Day with family and expected a nice dinner, but the customer service completely ruined the evening. Our server, Irene P., was extremely rude and unprofessional throughout the entire meal. We ordered Endless Shrimp along with Fish & Chips and Salmon entrées. Since we were dining together as a family, we casually shared some food at the table and genuinely did not know there was a policy against sharing Endless Shrimp. Instead of politely explaining the policy, the server spoke to us in a very rude and disrespectful manner that made us feel uncomfortable and embarrassed.

We had a wonderful lunch at our Red Lobster in Springfield, Illinois. The Food was spot on perfect today.... And Brian is a huge asset to your company. He is the best. Great customer service, we try to get him every time.

Came to visit a hardworking, outstanding, very precise server by the name of Yolanda today. I love the service I get every time I come to eat and if she's not serving I'll sit at the bar. Keep up the great work and have a blessed day Yolanda.

I just moved back from Oregon and wanted to treat my date to some good seafood on Valentine's Day. I knew the service was poor due to being so busy but omg the service was ok but the product was worse than ordering seafood from a bar. Small sized shrimp, everything over cooked. Salads cost extra without letting me know. Sampler platter was so bad we didn't finish it and had to fill up on cheddar biscuits. If I could give a negative 5 stars rating Red Lobster earned it 2 decades in a row now. Plus I overheard disrespectful staff in the bar and didn't want to get disrespected so I just paid and left disgusted with the price and product.

Annually we go to the Boise Red Lobster, and this year was no different. We ordered the Lobsterfest Duo at $45 a plate. The service was quick and professional. When I received my order, there was a distinct roadkill odor. Now there is roadkill odor that happened an hour ago then there is roadkill odor that happened last week in 90-degree temperatures. The odor was definitely last week's roadkill. But like a fool, I elected to eat it anyway. You needed a chainsaw to get the grilled split Maine lobster tails wrapped around fresh sea scallops out of the shell and there was very little lobster to enjoy. We paid the $125.00 bill and left. About 3 hours later the food poisoning kicked in and for the next several days vomiting and diarrhea was the result of this horrible meal. I will never eat at a Red Lobster again even if it was free!

I was not impressed. My daughter and I got the surf and turf. The filet mignon was OK, I've had better. We asked for napkins and butter, which should have already been in the table. Butter should come with the biscuits. Napkins should just be in the table. The waitress was slow to respond. It was my birthday and was hoping for a better experience. I'm also diabetic and wish you would have some sugar free dessert options.

I really love the service from Ms Eva ** and the food was delicious. Thank you 👍😊.

My family was expecting the same quality of food that we experienced 5 years ago. We were extremely disappointed. The shrimp were piecemeal. My fish resembled a frozen fish and both pieces looked the same. The 3 staff members were kind and did the best that they could. The place was almost empty on an Easter at noon. We will not return.

Thank you, Amanda F for such amazing service, outstanding food, and just for being you!!!

I ordered Garlic Shrimp Scampi. I was getting it for delivery. But the restaurant never made the order. Kept charging times then canceled the order after 1&1/2 hours. I will never order or recommend this Restaurant to anyone who wants it to be delivered.

How come you get charged 30.00 for seven daughters bottle of wine that is 12.99 online!! Same picture same bottle. I was looking for a 30.00 taste!! The food is great, service was great but should of ordered barefoot.

We had delivery from Red Lobster for fish and chips and one side. Ended up getting fish and our side, which was Caesar salad. The fish could not be eaten. The fish was very greasy, salty and cooked hard. The Caesar salad, the dressing was really what good but the lettuce itself was discolored for my age. Nothing we received from there was any good except for the cheese biscuits. We will never order from there again.

March 21, 2026. To the owner of Red Lobster on 3915 211th St Matteson, IL 60443 establishment. I left three voicemail complaints on 3/21/2026 at 3:53, 3:55 & 3:58 PM. The address I left for the establishment was 3915 211th St Park Forest IL 60466. As you can see, the city is incorrect, left in the voicemail complaint. Me and my son went to Red Lobster for the Lobster Fest. I ordered a lobster tail sirloin steak with baked potato & rice. My son had chicken fingers, fries and apple juice. I asked for the steak to be medium rare, not too pink inside. I would say around 3:40ish our food arrived.

Our server was excellent! Tiffany was attentive, polite and friendly. She even went over and beyond and wrote happy anniversary on the dessert plate!!! Appreciate her extra effort to make our day special.

Brock and Christy were our bartender/servers in the bar area. My husband and I chose the back booth. For a Friday at 5:30pm, the bar was not crowded. Brock was knowledgeable about Lobsterfest specials, drinks and other items on the menu. My husband had a non-alcoholic drink and I had an alcoholic one. I took a suggestion from Christy, lobster tail and lobster chops; my husband had his favorite, Shrimp Trio. Since we were in time for Happy Hour, we got our drinks and an appetizer at a discount. Everything was delicious and we didn't have to wait long for anything. When time allowed, Brock was pleasant and conversational. We definitely will go back to the bar area. Thank you Brock and Christy for your attentiveness.

Had a great experience at my recent Red Lobster Fest dinner. Best food I've had there in a while. I had Lobsters Dream (pick 3). Main Lobster and Rock Lobster tails were both cooked properly. I enjoyed the broccoli as well.

We spent $105 for poor service. We ordered the lobster broil. We waited 55 mins for our meal, then when it arrived. The corn was ice cold, as if they had forgotten to put the corn in and took it out of the fridge, dropped it in the meal, and brought it to me just like that. Unbelievable!. That is the last time going to Red Lobster.

Rating: 0. My husband saw the ad on TV and decided to go for the Lobster Feast. It wasn't busy at all, so there was no reason to wait 15 minutes for service before anyone came over to ask about our order. Although the waitress was nice, she did not know how to serve properly. We asked for water with lemon but received none; she also did not refill our water, and we had to catch her to ask for more. We ordered the signature Stuffed Mushrooms, which are usually my favorite, but the ones we had last night were horrible. We received about 3-4 mushrooms, and the rest were filling on top. They knew what they did was wrong.

Went to Red Lobster for the first time in 7 years. We were so looking forward to it. My husband ordered a lobster broil (all was good except for the over cooked lobster), I ordered filet with lobster tail. For my sides wanted broccoli and salad with thousand island dressing. No thousand island, ok give me fries but I won’t eat them. They come back and tell me, "No broccoli, would you like double fries." REALLY! I also ordered a sweet tea with lemon. No lemon until I asked again but before she made it back to the table I tried some. I was given raspberry iced tea! Frickin gross! Filet was cooked from frozen which is just wrong and wouldn’t you know it my lobster tail was dry. Manager did not discount meal in any way so I paid for a full meal and pretty much only ate 2 biscuits! We will NEVER go back.

Ordered the “New! Lobsterfest® Boil” to go, what I received was a bunch of boiled potatoes, les than 10 shrimp, one pc of lobster cut in half, and one skinny crab cluster for $60.

Spent over 50.00 on 2 shrimp and lobster. We got 4 shrimp and No lobster and the rest was pasta. Service was poor. Only 2 other couples in the restaurant when we were. We should have gotten better service. We were at the Mt Juliet TN restaurant.

I came in to have a nice dinner and had the stuffed mushrooms, salmon, lobster, and shrimp dinner. The experience was the worst ever! The food was overcooked and rubbery tasting. The biscuits came out with meal and were even overcooked and dry. The shrimp was not even grilled well. The shrimp, lobster, mushroom stuffing, and biscuits were very dry. I was in a hurry and did not have time to ask for a manager. I called after I left the restaurant to my next appointment to let the manager know how disappointed I was with my meal.

Ordered 3 ultimate family meals for Christmas Eve, order was late, then short, then cold, then reheated then inedible. Have paperwork for a refund, never received it, then a letter from corporate for refund never received that. Horrible company, liars and they ruined my Christmas Eve.

So disappointed in my order today, had the worst experience and all I wanted was my food to be correct, I ordered 2 of the new Ultimate spindless shrimp and they didn’t give me my shrimp linguini which was apart of my order, once I noticed I was missing my linguini for both orders I called the store and done with a lady and she said that she can refund me, then put me on hold and came back and said her manger packed my order and everything was in the bag, which was false, they didn’t pack my linguini.

Today my friends and I went to Red Lobster in Concord NC. After we were seated, 30 minutes went by and we never got any service. They were not busy at the time. We complained to the hostess that we had not been served. We finally left and went to another restaurant where we were promptly waited on.