Red Lobster Reviews

I just moved back from Oregon and wanted to treat my date to some good seafood on Valentine's Day. I knew the service was poor due to being so busy but omg the service was ok but the product was worse than ordering seafood from a bar. Small sized shrimp, everything over cooked. Salads cost extra without letting me know. Sampler platter was so bad we didn't finish it and had to fill up on cheddar biscuits. If I could give a negative 5 stars rating Red Lobster earned it 2 decades in a row now. Plus I overheard disrespectful staff in the bar and didn't want to get disrespected so I just paid and left disgusted with the price and product.

Annually we go to the Boise Red Lobster, and this year was no different. We ordered the Lobsterfest Duo at $45 a plate. The service was quick and professional. When I received my order, there was a distinct roadkill odor. Now there is roadkill odor that happened an hour ago then there is roadkill odor that happened last week in 90-degree temperatures. The odor was definitely last week's roadkill. But like a fool, I elected to eat it anyway. You needed a chainsaw to get the grilled split Maine lobster tails wrapped around fresh sea scallops out of the shell and there was very little lobster to enjoy. We paid the $125.00 bill and left. About 3 hours later the food poisoning kicked in and for the next several days vomiting and diarrhea was the result of this horrible meal. I will never eat at a Red Lobster again even if it was free!

I was not impressed. My daughter and I got the surf and turf. The filet mignon was OK, I've had better. We asked for napkins and butter, which should have already been in the table. Butter should come with the biscuits. Napkins should just be in the table. The waitress was slow to respond. It was my birthday and was hoping for a better experience. I'm also diabetic and wish you would have some sugar free dessert options.

I really love the service from Ms Eva ** and the food was delicious. Thank you 👍😊.

My family was expecting the same quality of food that we experienced 5 years ago. We were extremely disappointed. The shrimp were piecemeal. My fish resembled a frozen fish and both pieces looked the same. The 3 staff members were kind and did the best that they could. The place was almost empty on an Easter at noon. We will not return.

Thank you, Amanda F for such amazing service, outstanding food, and just for being you!!!

I ordered Garlic Shrimp Scampi. I was getting it for delivery. But the restaurant never made the order. Kept charging times then canceled the order after 1&1/2 hours. I will never order or recommend this Restaurant to anyone who wants it to be delivered.

How come you get charged 30.00 for seven daughters bottle of wine that is 12.99 online!! Same picture same bottle. I was looking for a 30.00 taste!! The food is great, service was great but should of ordered barefoot.

We had delivery from Red Lobster for fish and chips and one side. Ended up getting fish and our side, which was Caesar salad. The fish could not be eaten. The fish was very greasy, salty and cooked hard. The Caesar salad, the dressing was really what good but the lettuce itself was discolored for my age. Nothing we received from there was any good except for the cheese biscuits. We will never order from there again.

March 21, 2026. To the owner of Red Lobster on 3915 211th St Matteson, IL 60443 establishment. I left three voicemail complaints on 3/21/2026 at 3:53, 3:55 & 3:58 PM. The address I left for the establishment was 3915 211th St Park Forest IL 60466. As you can see, the city is incorrect, left in the voicemail complaint. Me and my son went to Red Lobster for the Lobster Fest. I ordered a lobster tail sirloin steak with baked potato & rice. My son had chicken fingers, fries and apple juice. I asked for the steak to be medium rare, not too pink inside. I would say around 3:40ish our food arrived.

Our server was excellent! Tiffany was attentive, polite and friendly. She even went over and beyond and wrote happy anniversary on the dessert plate!!! Appreciate her extra effort to make our day special.

Had a great experience at my recent Red Lobster Fest dinner. Best food I've had there in a while. I had Lobsters Dream (pick 3). Main Lobster and Rock Lobster tails were both cooked properly. I enjoyed the broccoli as well.

We spent $105 for poor service. We ordered the lobster broil. We waited 55 mins for our meal, then when it arrived. The corn was ice cold, as if they had forgotten to put the corn in and took it out of the fridge, dropped it in the meal, and brought it to me just like that. Unbelievable!. That is the last time going to Red Lobster.

Rating: 0. My husband saw the ad on TV and decided to go for the Lobster Feast. It wasn't busy at all, so there was no reason to wait 15 minutes for service before anyone came over to ask about our order. Although the waitress was nice, she did not know how to serve properly. We asked for water with lemon but received none; she also did not refill our water, and we had to catch her to ask for more. We ordered the signature Stuffed Mushrooms, which are usually my favorite, but the ones we had last night were horrible. We received about 3-4 mushrooms, and the rest were filling on top. They knew what they did was wrong.

Went to Red Lobster for the first time in 7 years. We were so looking forward to it. My husband ordered a lobster broil (all was good except for the over cooked lobster), I ordered filet with lobster tail. For my sides wanted broccoli and salad with thousand island dressing. No thousand island, ok give me fries but I won’t eat them. They come back and tell me, "No broccoli, would you like double fries." REALLY! I also ordered a sweet tea with lemon. No lemon until I asked again but before she made it back to the table I tried some. I was given raspberry iced tea! Frickin gross! Filet was cooked from frozen which is just wrong and wouldn’t you know it my lobster tail was dry. Manager did not discount meal in any way so I paid for a full meal and pretty much only ate 2 biscuits! We will NEVER go back.

Ordered the “New! Lobsterfest® Boil” to go, what I received was a bunch of boiled potatoes, les than 10 shrimp, one pc of lobster cut in half, and one skinny crab cluster for $60.

Spent over 50.00 on 2 shrimp and lobster. We got 4 shrimp and No lobster and the rest was pasta. Service was poor. Only 2 other couples in the restaurant when we were. We should have gotten better service. We were at the Mt Juliet TN restaurant.

I came in to have a nice dinner and had the stuffed mushrooms, salmon, lobster, and shrimp dinner. The experience was the worst ever! The food was overcooked and rubbery tasting. The biscuits came out with meal and were even overcooked and dry. The shrimp was not even grilled well. The shrimp, lobster, mushroom stuffing, and biscuits were very dry. I was in a hurry and did not have time to ask for a manager. I called after I left the restaurant to my next appointment to let the manager know how disappointed I was with my meal.

Ordered 3 ultimate family meals for Christmas Eve, order was late, then short, then cold, then reheated then inedible. Have paperwork for a refund, never received it, then a letter from corporate for refund never received that. Horrible company, liars and they ruined my Christmas Eve.

So disappointed in my order today, had the worst experience and all I wanted was my food to be correct, I ordered 2 of the new Ultimate spindless shrimp and they didn’t give me my shrimp linguini which was apart of my order, once I noticed I was missing my linguini for both orders I called the store and done with a lady and she said that she can refund me, then put me on hold and came back and said her manger packed my order and everything was in the bag, which was false, they didn’t pack my linguini.

Today my friends and I went to Red Lobster in Concord NC. After we were seated, 30 minutes went by and we never got any service. They were not busy at the time. We complained to the hostess that we had not been served. We finally left and went to another restaurant where we were promptly waited on.

Clean and hot food. Is real outstanding serve. Restroom was clean and all the servers was happy. Great place. Thank you. The manager was Zulu. Great personality and very helpful. Please give all of your staff a thank you for me. I will be back and I bring a lot more with me.

The Red Lobster in Johnstown Pa. We ordered steak. Well it came red. They took it back then it came burnt so they got us another steak. Once we cut into it, it was all blood. So I just paid the bill 100.0 We did eat the lobster and shrimp. It was good but no one ask or try to fix it. They should tried to satisfy us with some other meal.

We used to love the lunch specials, now they are $14.99 for 7 little shrimp (used to be 10) 1 side. I got a iced tea my wife got a diet cola.... $4.00 each!!!! No refills, we will not be back, the server was nice enough but $50.00 bucks for this lunch HELL NO.

We were a party of four. We went to have lunch at the 33176 Red Lobster zip code. Kevin welcomed us so warmly. He made us feel like a true family member. He had answered all the questions in regard to our order choices with so much professionalism. Nae was very nice with her contagious smile. Thanks to you both for adding so much joy to our lunch experience. It was excellent. God bless!

I placed an online order and was missing most of my order. I called the restaurant. All the manager could say was I'm sorry. I order for my Sunday because I just worked my 9 to 5 so I was looking forward to eating my seafood dinner. Now I have nothing so I have to find something else but for a company that been around for years. This is unacceptable and very unprofessional. The team at Baltimore Pike Springfield, PA 19064 is definitely not doing their job and the managers that are there working need to be question as well because how you mess up and order and it's right in front of you. They playing around and talking too much and not playing attention to the orders that are coming in. Very unhappy customer and poor customer service.

This evening we ordered take out food. We ordered 3 bowls lobster bisque among some other items. Unfortunately, the soup portions were smaller than we were used to. I want to add that Red Lobster is one of our favourite restaurants to eat at, food is delicious and our experience with service has been excellent. We called the restaurant to mention the smaller portions of soup and "Heather" the manager, immediately offered to provide us a food voucher to compensate for any discontent with the order. She was very hospitable, congenial and pleasant. In closing, not only does Red Lobster provide a great menu of excellent food choices that are delicious, service that is spot on, but also clearly has excellent management staff to lead their crews. Thank you, Heather for your amazing customer service. :)

Went to lunch with my aunt who is in a wheelchair. Our waitress who was Shari C at the Vestal NY location went above and beyond to help her! Our service was great and the food very tasty as usual! Overall, a wonderful experience!

One of my favorite dishes at Red Lobster was the Clam Chowder. When I went in today to get my Clam Chowder the waitress said the recipe had changed, she gave me a small sample to see if I liked it. It's nowhere close to the old recipe. Please go back to the old recipe or I don't see myself going back. Don't mess with something that is tried and true!

It took 4 of us about 45 minutes to be seated and that with the restaurant not even filled at 530 pm. The heat must've been on because we were all sweating bullets! The waitress was pissy and just seemed like she did not wanna be there and it showed! She gave us plastic silverware to start, the salads came out and within 5 minutes the food. Ever try to cut food with plastic? It doesn't do well. Let me finish my salad so my food stays hot! The Lotta Colada drink was made wrong and billed double! The couple we were with got some of our charges on their bill. The last few times we went, the bill was always messed up. The food was just ok. The service was NOT ok. Maybe they were short but they certainly did not tell us that. I would've been more sympathetic. This place just should've closed! Very disappointed and definitely not going back.