Chipotle Reviews

Last Saturday went to Chipotle to eat, and wait for a client that I was supposed to meet next door at the coffee place 2 hours later. I ordered a bowl of black beans, rice, lettuce, tofu (they said it is non-GMO) and sauce of tomatoes, onions like pico de gallo. While eating I worked on my computer around 35-45 minutes when I started feeling sick in my stomach with pain, cramps, discomfort. I was almost done with the meal, had a bit left but couldn't continue eating. I was sweating cold and felt dizzy. While putting my computer in the computer case felt I needed to throw up, so I called for help to the counter person. They saw me pale and sick and brought me near the bathroom, where I fell by the floor with very low blood pressure. The employee that was with me gave me water, brought me inside the bathroom, where I had diarrhea and vomit several times. It was very scary. I was very weak and shaking. They called the paramedics.

Our company did a group online order. The order was picked up successfully and brought back to the office. When I opened my burrito bowl I was in shock on how much was in the bowl. It wasn't even a normal order. Very little rice when I ordered extra, asked for extra chicken, paid for it, there was no extra chicken, and asked for extra cheese and had very little cheese on it. If the online order form asked for comments on extra's are they not being read?

I am an Acid Chipotle patron. I frequent their establishment often at least a few times a week. I went to the one at 5175 Peachtree Parkway Norcross GA 30092 and normally at other locations the employees have their hair pulled back in a bun or the guys have on hats. This location in particular doesn't require either. The girl cooking in the back had a long loose ponytail. She was playing in her hair and swinging it casually as she was talking with the other employees. She then came out in the front and began prepping food to be set out in the food case. I thought perhaps she was on break but when I received my chicken bowl there a strand of hair about 10 inches long mixed in with my chicken when I took a bite. My wife and I have never been more disgusted.

I have been to Chipotle a moth ago in San Mateo California and noticed that there was a fly/insect in the lettuce. When shown it to one of your employee we got the money back. Today, I have order Chipotle online through postmates.com, the service was good and the food reached within time. Once I started having it, I have seen two flies/insects in my burrito bowl. I understand that your products are organic and fresh produce but does that mean they don't clean it well? I started vomiting after seeing the two insects because at that point I already had some Chipotle. I have taken the pictures of the flies as a proof. Giving back a refund wouldn't help customers if you don't serve clean food. There is no point to go to Chipotle when I want to have healthy food. DO you have any solution?? Please zoom the picture and you can clearly see the flies.

10 years ago when I first started going to Chipotle, it was one of the most delicious things I had ever had (at least for $7). I was hooked immediately and spent the next 10 years eating Chipotle at least three times a week. Over the years, I noticed that the size of the burrito started getting smaller and smaller and the employees were becoming more rude and more stingy with portions. Then a couple more years passed and I noticed it wasn't tasting nearly as good, ingredients weren't as fresh, the taste wasn't nearly as powerful and delicious as it once was, growing more and more disappointed with what used to be my favorite restaurant watching it slipping slowly into sellout/fastfood mode.

I went to 3 interviews with Chipotles in 5 towns which is the area where it's located... Met with group staff.. kitchen apprentice Christopher. The last interview was with a manager named Anna... whom which decided I did not meet the 13 requirements. Of which was new to me. Christopher felt my knowledge of cooking was good enough... yet Ms. Anna waited to tell me on a 3rd interview that I didn't fit requirements that was never listed.

Me and my co workers ordered lunch. We were missing chips and salsa and a side of guacamole. I called the store and the guy told me they gave it to us. I asked to speak to the manager, a woman came on and said the same thing. So I guess they're calling us liars. Great way to treat a customer, we called the corp office and they advised us to call customer service. Very poorly run business. Disappointing!

Been going to this Chipotle in Fountain Valley for two years now. Just last month I decided to go to other Chipotles and see how my burrito is made. First off, I don't feel I'm being treated different by the staff in any way. I also know that it is a hard job working in the food industry and I give people chances to prove themselves. Today was last time going. I get the same burrito in 3 different Chipotles and wrapped very well from all three different places. With great customer service. Every time I come here I get the same runner and the same thing happens to me. I get poor customer service and handling of the product I'm buying. Please train your employees how to wrap a burrito.

On 8/1/15 & 8/8/15, I visited CHIPOTLE AT 4768 Third Avenue BX, NY 10458. I ordered a steak burrito & a chicken bowl which both came with white rice. As I started to eat the burrito the rice was under cooked & hard & crunchy. I went back to the store on 8/2/15 & spoke to the GM, M ** & she heard my concerns & was non apologetic. On 8/8/15 I gave it another try, but I asked first to sample the rice. It was undercooked again. I spoke to assistant manager Saul. He was very concerned, professional & removed the rice & very apologetic & said the employees responsible for the rice should have added more water to it.

I have tried to reach out to Chipotle several times and to bring to their notice the racist nature of servers at Chipotle at Short Pump. I have been visiting the place for close to 7 years, and I have almost always noticed that there is no clear criteria of how much rice is being given in the bowl. The servers don't measure how much rice is being given to each person and most of the times they will cringe if you bring this to their notice. The reason I said racist was because this is not done to people of certain color.

I visited Chipotle at Springfield Ave in New Providence NJ on August 2 2015 and all I have to say is - high time has come for Chipotle to check the process of preparing food and have a better control on ingredients. The chicken was too salty so as the whole chicken bowl. I had to throw the whole meal after having 3-4 bites. It was a pickup so I opened and tasted the food at home.

On July 22nd I went to Chipotle and was eating food from the burrito bowl then I bit into a piece of hard rubbery fat chicken and hurt my tooth. Now I have to make a dentist appointment. My tooth is killing me.

The last three visits to the restaurant on Skibo Road in Fayetteville I have been disappointed with the quality of my food. I might as well order a beans and rice burrito. They are very skimpy with the green pepper and onion fajita vegetables even when I asked for more. The burrito I got this evening had about a tablespoon of meat, 5 or 6 green peppers, about the same amount of onions. I got over a cup of brown rice which was overcooked and tasteless.

I was at Elmore ave Chipotle store in Davenport Iowa. While trying to order 3 meals, the first employee was helpful and nice. The second employee doing the second part of the order, she was yelling continuously at me to say what I want, before I can finish ordering with the first employee. I'm there the orders what I want. I felt like I was there to please employees, and I think the staff lack customer service skills.

Over the last year, each visit has gotten more disappointing. The food isn't consistent, the amount of food is not consistent, the taste is gone. I waited while they cooked chicken. I shouldn't have waited. The chicken was actually burned and with every bite it all had that charred taste. The vinaigrette has changed. Don't like it. Used to be my favorite place to eat. Now I would rather stay at home and eat toast.

Well one day in Chipotle me went in to order a bowl in La Plata. I went in a girl was serving me. I saw her give me 1/2 portions of rice and more. I was mad I asked for more rice cause I could see the bowl. Then when I went to pay for my bowl the girl charged me extra money for more rice. I WAS LIKE "NO I COULD SEE THE BOWL." She was like "I'm charging you." I was about to pit fist or guns up. I decided to report the Chipotle in La Plata for bad and small servings.

The first word that comes to mind after visiting Chipotle? Revolutionary. This exquisite culinary experience is perfect for breaking up the work day! I often times find myself hard pressed to find an offer in today's society including both wholesome GMO-free ingredients at a cost-effective price. Finally an establishment that offers me the nutrients I need, all for less than a large meal at McDonalds. I would refer this to all my friends and intend to be an avid Chipotle consumer for many years to come.

I live in Louisiana, in the Metairie area and I frequent Chipotle quite often. Recently I went inside the one in Elmwood shopping center and I was outraged at what happened. This very young girl greeted me and she was VERY polite, great interaction with customers and she talked clearly and politely. What infuriated me was her "manager" was hovering over this poor girl and making fun of every little thing she did. The young girl touched my burrito (she had gloves on) and the manager yelled at her for a good two minutes while the people behind me just kept coming. Then the manager continues to just STAND THERE while customer after customer pours in. Learn to respect your employees, they're people too.

Passes this today Chipotle restaurant in Calverton Cherry Hill and I had the bad experience of eating a salty meal horrible and pay $12.50. Is very important to give classes to employees and managers of education because employees are always extreme and annoying and not offense managers are very rude and dirty. Was my bad experience at this restaurant and would not recommend going to eat at this restaurant ever...

I got in line and waited my turn. When it was time for me to order a girl comes over and sets down a phone order that has 5 different burrito/fajita on it along with multiple sides. I waited as they fumbled through this order and the line backed 20 people deep, then I look down to see them throwing stuff on my fajita bowl without asking me what I wanted. So now are they going to make me another and back the line up even more or do I tell them to keep their fajita bowl and leave? I choose the latter. There has to be a better way to make phone orders like have a separate area set for them or just don't do them at all because this was ridiculous.

2 weeks ago, the service scooped up 1/2 of my lettuce that fell out of her serving spoon off the counter and put it right into my bowl. Line was too long and I was too rushed to have them remake it. Today, the line was 24 people long. As I watched for the 20 minutes while on line, 2-3 food prep guys in the back DID NOT WEAR GLOVES and made the rice, adding cilantro, etc. They directly touched the rice, pushing them from the big bowl into the rectangular containers for the front slots.

Hello! l am from Mexico so l know what is a burrito. Walking in that big empty restaurant is not nice but oh well it's to go and my second surprise no choices. l used to live at Palm Beach and there was a Chipotle on the corner by my work. l paid close to 10.00$ for a beautiful monster burrito and here with a very poor line to choose from. l don't know how to fill up my 7.74$ burrito then ** did not know how to close it so l end it up with some baseball look like thing. l left very dissatisfied!!

I am a regular visitor to Chipotle in Los Angeles and enjoy the food and ambiance. On this particular occasion, a female employee named ** was very rude and gave me attitude making my burrito bowl. Every single item I requested made her angrier and angrier, until she talked back to me on the last two items. I order my food the same way each time and know how to speak to people properly. Her behavior was very irrational and didn't make any sense. She then asked another employee at the counter how long her break was and immediately left on her break. I don't believe I treated this employee badly in any way and believe the problem lies with the employee.

The clerk was militaristic in her approach. The food was disgusting. I had a chicken taco and they said it was carnitas, but it was grey and it tasted like crap so I threw that out, all this for a stunning $6, and change. I heard it was a McDonald's franchise so never went in before, but had to wait for a prescription so jumped in there for a minute. They made a big deal about the truth being non-GMO, so how they could murder "good meat" the way they did is a scary concept. I will never eat there again. I should have known better. To begin with the only thing that was good was the beer I ordered. Never again!!!

Tonight May 31, 2015 we stopped at Chipotle located at Virginia Beach Blvd., Virginia Beach, Virginia and ordered a chicken burrito bowl to go for my son. Took it home and he ate it. Within a few hrs of eating it he started to throw up and still is. That was the last thing he had and was fine so there is no question that that chicken bowl was the culprit.

I went for job interview and the guy told me in 48 hours he will contact me. So I went home thinking I might get the job. 4 hours later he sent me a email saying "no". Asked him why, he told me because I don't know who founded the company am not qualify. So I got angry and send him a letter. Every time I applied for a new Chipotle, they told me "no" even after five minutes.

After waiting 30 minutes in line...there was no lettuce, there was no steak. The staff (teenagers) thought this was funny and the manager (apprentice) in charge did not seem to care or understand her role. The line had more than 30 people and she did not get the point that part of her job was to keep things going and make sure the staff had what they needed to do their jobs. Chipotle higher ups ... need to wake up when it comes to customer service. You enter a restaurant and the line crosses the threshold of the business, poor layout. Should be more counters and not just one. People pay good money for food. The way they serve is similar to how prisons serve. The food is just plopped down. I will not return and I will do my best to steer folks from Chipotle. The corporate headquarters...you can't get in touch with anyone...I guess we know where staff learns their customer service skills.

Every time I go to the Oceanside store ** has a problem serving. They serve certain people more than others. Rolling eyes and whispering. Just a horrible experience when having to pay my hard earned money.

The Chipotle has been giving very small proportions.

Hi. I eat at Chipotle every other day. I was eating my food when I felt my tooth chip. I spit out my food and found a piece of plastic. Now who will pay for my teeth? I called the Don Mills Rd Chipotle where I got my food. They told me to come back and show them the piece of plastic. The lady said she knew where it broke off of and that I will be getting a call within the next 24 hours. We took pictures. She told me that she would need to keep it for the investigation. I took her name **. She gave me a card with the general manager number and name **. I will keep post on here till I hear back from them. Keep in mind I love Chipotle but I shouldn't have to pay for my teeth.

I was on this particular place (Woburn Ma.) 5/3/15. As you know is open kitchen so I could see the mess, disgusting floor in the kitchen. Staff so slowww, line was around 30 people waiting and they didn't just not move fast enough.

My husband and I have been going to Chipotle for years and love it until the service went down. After we had a baby we started doing the online ordering and our order was never ready at the pick up time and today he brings home our order and I got double steak on my bowl and they put no steak at all on it! He called them and they said they would make a new bowl which is nice but he asked them if we could have something complimentary since it's wasting his time and gas to get there and they said "no we don't do that!" Seriously you can't give a free bag of chips or anything. Just bad business.

Both the Chipotle on Route 4 in Fairfield and the one on Route 4 in Cincinnati (within 2 miles of each other) have started cooking their chicken far less than they used to. My wife got a piece of raw chicken that literally made her sick. It's disgusting how under-cooked their chicken is now at those locations. It doesn't taste like Chipotle, the texture tastes like a tofu burrito. Chipotle was one of my favorite restaurants for 10 years, but now the thought of going there makes me sick. Did Chipotle get new chicken is that why it's so bad now? Heck, I'm tempted to say Hot Head has better quality.

I went to Chipotle inside of the Venetian in Las Vegas. I happen to live here but since friends came to visit we decided during our long walk of the strip to stop into Chipotle. I had never eaten at the restaurant before. I heard rave reviews from a lot of people I knew before visiting. I ordered a steak and chicken taco. I found it very bland. The meat lacked flavor. The sour cream was probably suspect since all the food sits out like cafeteria style. In other words I won't eat there again. Someone ordered the bowl and it was just the way the rice and beans and other toppings went on there that somehow made me a bit ill. Thumbs down and unoriginal.

First I want to say is there are very very very few chipotle restaurants near or on the southeast side of chicago so I travel outside my area to try and enjoy a burrito bowl which sucks after gas is used up to get there. Next issue is when I arrive at one of these establishments I notice the customer in front of receive more meat than they give me and when I asked for more they charge me extra every time. I feel discrimination because I'm black in white neighborhood chipotle, the customer in front is white but gets more meat and not charged extra - it’s very frustrating and offensive to me. Other than that I love the food.

I took my 13-year-old granddaughter and her friend for dinner at Chipotle Grill on Howe Street in Vancouver, BC. The food was fresh and tasty. The staff were pleasant and helpful. If you are looking for "fast food" that is not made of plastic, I would heartily recommend!

Just to inform that we had Two Veg Burrito Bowls from Chipotle at 117828 West Broad Street Richmond VA 23233 on Apr 19 2015. While eating we found Chicken piece in one of the bowls. As we are purely vegetarians this was highly disappointing. We informed this to the Chipotle location. Writing this review so that care should be taken.

I went to Chipotle on winton road in Cincinnati, and the food was awful. I got a chicken burrito bowl with pinto beans, brown rice, and all the trimmings. The chicken was burnt to a crisp and had no adobe flavor. The brown rice was cold and under done. The pinto beans was cold and tasted old. Even the guacamole was made wrong. There were huge pieces of un-chopped cilantro and red onions and even when you mixed the guac it still stayed brown. I called and spoke to the manager **, who spoke fast and around the point. I finally was able to get my money back the next day. The people were friendly. The service was fast, but the food was awful. I won't be back!!

After reading many of these comments, it seems that not many people on here fully understand the company and the presence of human error (both by the crew and customers). Let me explain: I can approach this from two sides: both as a customer and also as a former employee. A few years ago, before I even thought of working in a Chipotle, I was one of the "regulars" that attended my local Chipotle. I had my fair share of good and not-so-good days.

Last Sunday 3/15/15, my friend and I ordered take out at the Lawrence location and the clerk was extremely rude and unprofessional. She has forgotten the type of meat that I have ordered (we found out later) and upon check out the cashier ask her what was inside my bowl (we found out later). So this rude clerk turn to me and asked "wha meat, wha meat!" My friend and I did not understand what she meant and instead of explaining she rolled her eyes at us and whispered a nasty comment to the cashier. The cashier very nicely and professionally explained that the clerk had forgotten the type of meat that she has put into our order when she was asked.

My husband and I both got severely sick after eating at the Chipotle in North Myrtle Beach. I put in a complaint with the company to only be belittled as if I was lying about getting sick. She told me no one else at the restaurant have reported any problems. I was not looking for anything "FREE." I would of though liked a little common respect from the company though. It's OK since I deal with many people in a week and will tell everyone I know of my treatment. I use to eat at Chipotle at least once a week. This was sad to be treated so poorly by the company so called management. This is suppose to be a healthy establishment and thought they might want the feedback but the way I was treated was not necessary.

Hello. I visited the Chipotle in the Bay Ridge section of Brooklyn, NEVER AGAIN. THIS STORE IS HORRIBLE...If I didn't know any better I would think that they purposely give its customers less food so they can overcharge for extra...I've been to other Chipotles but this one is the WORST. I asked for three burrito bowls as I always do when I go here. They are so skimpy with everything. You can still see the bottom of the bowl...something I've NEVER experienced before...and for money it's suppose to get legitimate amount of toppings and meat when I can still see to the bottom of the bowl -- that's ridiculous. At least the rest of the stores give you at least two spoonfuls then if you ask for another spoonful then you're charged. But not here...they give you one spoonful of everything and charge you for more thereafter.

So I ordered a burrito and took a plate in front of the cashier. The cashier took the plate and returned it again. And she called me rude. I was like, call the manager. And the manager even lectured me in front of the other customers. Seriously, being paid $9 an hr as cashier and $12 an hour as manager, is that what they are paid for? The Chipotle China Town DC is the worst Chipotle. Giving small portions, dirty place, rude line people and crazy manager. Being embarrassed in front of other customers was the worst!

Today was any other day at my local Dover location Chipotle. I came in for my usual but unfortunately due to certain people I could not get my usual. Their beans were overcooked. The new girl stuffed my rice in a bowl on a tortilla. Everything about the service was aggravating. I tried to be understanding the first time because I have worked for fastfood but these people were horrible. How they prepared my food was the icing on the cake. No manager was available. Tragic. Definitely won't be attending that restaurant anymore!!!

I met with my mom at Chipotle in Kokomo Indiana. The food was disappointing. They rushed us through the line and one girl rolled her eyes at my mom. The cashier was HORRIBLE. Had anger issues over just having to be there. The food tasted over processed, salty, and not fresh. We will not be back.

I worked for Chipotle for only a month before I put in my two weeks. I started April 2014 and I went home from my job crying every day. You don't get breaks, you aren't allowed to eat, you can't move from your spot for a total of four hours, and the shifts are incredibly long. If you're on the schedule from 7 am to 4 pm, you aren't leaving there until 6 pm, when they finally tell you can go. They insist on having the cashier run from the cash register to the dining room to restock the drink station, sweep the floors, wipe down tables, and gather baskets and trays, which is impossible to finish before having to run back to the cash register.

Today I visited Chipotle during the lunch hour. Upon my arrival the first lady to greet me was fairly pleasant, but when I got the 2nd gentleman, he was very rude and his exact words were "I'm a person. Look at me, don't look at the food". First of all I was very shocked to hear a worker talk to a customer like that. Second, of course I knew he was a person but if I did not look down at the food, how would I know what I wanted in the bowl. Last, the lady that took my money was also rude and I just don't appreciate being treated like that. I can always take my business and along with others some place else. I started to call all the news stations but decided to write this complaint first. I do think it was all because I was an African American.

It's our favorite place to eat and even though the past month we have went there four times, yesterday was the worst time ever. We were in line and they announced they only had one sauce but we still ordered two burritos. They were not fresh at all. They actually scraped burnt green peppers and burnt onions out of the pan and put them on my burrito. I am really upset about this. Took two bites and threw it away. The same for my girlfriend. We are really not satisfied.

Chipotle gahanna Ohio - I stopped in about a month ago. At 11 sign on door manager quit open at 11:30 so I go today to pick up lunch for my wife before I go to work at 12, I pull in at 10:50 wait until 11:12 then just had to leave. What’s wrong with this Chipotle?

I left the Chipotle restaurant in downtown Hopkins Minnesota at 2:40 pm on December 23, 2014. As I was leaving I had no intentions on ever returning to another Chipotle restaurant ever again. In all honesty it was the worst experience I've ever had ordering food. The cashier was representing her black Antichrist gauged earrings while ringing her customers up and telling them to have a nice day. Her hat was so low you could barely see her eyes and to a customer you may wonder if she was on drugs or hung over. Employees were not working and instead talking to their peers while customers were waiting for their food. From my experience the Hopkins Chipotle restaurant is delivering poor business and in turn has become a hangout for the workers' friends and the Antichrist cashier.

Between my husband, myself, our son and his girlfriend, we frequent Chipotle 4 to 5 times a month. Each time the restaurant is out of at least one of the major items; chicken three weeks ago, last week brown rice, and today both the black beans and the Pino beans and pork were out. However there is no compensation in price or discounts for future visits, considering the same price is being charged for less food. Chipotle would only lose profit if a potential customer decides not to purchase anything. The manager appears to need some training in determining the required inventory needed from previous sales history giving special attention to weekends. Every sale lost is not only a dollar lost, but a customer(s) loss as well. My husband doesn't want us to purchase food there anymore. So not sure when we'll go back.

We ordered the catering for 20. We received everything you need except drinks. The 16 teenagers I had at party were in heaven, the parents too. Couldn't ask for anything more. Picked up at 5:30 it was packed and ready. Just unpacked and served. The price was very reasonable. I'm going to order this catering again and again. We also go directly to store very happy, huge portions, fresh and tasty.

Chipotle in West Chester, PA - I went in here to get a burrito last week and was disgusted. This girl that was at the register I guess had just got off her break because she walked past me and was still blowing out cigarette smoke from when she was smoking out front of the store. So then she proceeds to stand there and make small talk with another employee instead of doing anything to get meals sold to the customers (she's supposed to be the cashier). Then, she just stands there with a thousand yard stare right past me and, as if she wasn't standing in the front of a restaurant, proceeds to PUT HER HAND DOWN INSIDE THE FRONT OF HER PANTS AND SCRATCH HER "LADY PARTS". LIKE 5 FEET FROM ME! This girl has long braids in her hair and frequently works the cashier position. She is nasty and the fact that she would just absentmindedly do this in front of customers and think it was okay speaks volumes to the quality of staff and management at this location. I was disgusted.

Chipotle 1851 morse road columbus ohio 43229 - I have been going to this Chipotle since I started working right behind there. My coworkers and I always order online, almost every time our orders are wrong. The attitudes we get from the workers are horrible. I went to corp telling them what was going on but all they did was send free chips and guac. Now let me make this clear. We have never asked for free food, just to make sure our orders are right. I had placed an order yesterday 12/11 and went to the location to pick it up. When I went there the additional side sauces were not even prepared and I still received the same attitudes as I typically do.

I bought 4 burrito from Chantilly location at Virginia, and the rice aren't fully cooked, hard like a rocks. How could this happen? Cooking a rice isn't that hard. Taste them before you sell! Okay? And no receipt in the bag, no order number!!!

Let me be clear, I'm straight. I have Gay friends. I love them just as much as my other friends. I don't hate them but don't agree with their choice in life. I love Texmex food and walk in to a Chipotle here and am confronted with a server wearing a Chipotle shirt saying Homo Estas? and a big rainbow burrito. I'm here to give you 7-9 dollars and now I'm conflicted with supporting your Gay Agenda. I don't go to business to give them my money based on my own beliefs but I will most certainly not go to business who force their beliefs on me. Customer lost for life.

I have read many complaints from previous employees and am shocked by the common theme that permeates these posts. Chipotle does not care about it's employees at all. They fire anyone at any time for no reason, and with no warning. This is how they do business. It is very strange. My daughter was trained on "prep" for 3 days. And although she was an excellent employee, reliable, punctual, friendly, enthusiastic and hard working, she just wasn't fast enough on the prep and was fired on the spot after less than one month. No warnings, no coaching or additional training. Just "next!". They hire and fire at the drop of a hat. The Vero Beach Florida Chipotle has job fairs every Tuesday, what business has job fairs every week that only employs 40 people! I would not recommend Chipotle as a place to work if you were starving, desperate and about to become homeless. Don't waste your time. You'll just get fired. Guaranteed.

My wife, my daughter, and her husband went to Chipotle for dinner. We were able to choose whatever we wanted, and the servers followed our orders exactly. The food was delicious and pretty healthy. Great experience.

Firstly, 2 years ago kudos to cleanest Chipotle ever in Bellevue NE.... Sad to say though ISB Daytona Beach, smallest portions ever, toilets eeeeww, Food poisoning from rice bowl with salad and new soy chili. So bad, I had to visit ER to get anti sickness pills. Knew it was Chipotle's meal as last meal of day and after 2 hours felt very unwell and then, well the meal was history and down the pan.

Writing review after 10th bad experience today. I am a pure vegetarian and I always order a veggie bowl. In busy schedule I have to go Chipotle 4 times a week. Chipotle at Pineville Mathew rd, Charlotte, 28226.... Worst place to go. They never give enough quantity for even one person.. bowl always look like a joke. I told them once that even I will pay you extra but at least give me what I want. If you ask more they give very bad attitude on their face. I never take sour cream, avocado and no meat. At least expect enough quantity to get good sleep after eating.

First thing first about me is I am a flaming homosexual. I have a white Range Rover, which should be a dead giveaway because 90 percent of white Range Rovers are owned by gay men and the other 10 percent are owned by women. I came strolling into Chipotle looking for meat to fill my holes and I was met with grave disappointment. This place absolutely blows. I mean I ordered a burrito and the lady gives me this piece of crap that was slopped together poorly. I seen what she was doing. She put all the chicken in one end of the burrito and gave me practically no rice. I went from only like a herbivore to being assaulted by a chicken massacre in my mouth. Not only was this crime against humanity poorly crafted, but the ingredients also just plain suck.

Apparently the manager Chris hit it on my 16-year-old daughter right in front of me. Meanwhile afterwards employee smells like a big forest of marijuana.. Along with having conversations of marijuana... And can I mentioned that the cooks are very rude. It was to the point I didn't even pick up my order and walked out..

Chipotle little blue prkw independence Missouri - The woman making my order wasn't paying any attention to me, instead she was too worried about her co workers' conversations. She had to ask me three times what I wanted. She was so distracted she put brown rice and had to change it. She put the smallest amount ever of everything I asked for. I looked at her funny because I come 2 times a week and never had 2$ worth of food for $8 before at any chipotle anywhere. My 4 year old finished it and he never eats much so that was the last time I'll be coming to this location.

Today I experienced the usual bad attitude, skimp on ingredients like lettuce is gold, few to no words from the cashier, but also a long black hair bonus. Every employee in sight was a female with very long black weave and no hair nets. Only one girl was even wearing her hair in a ponytail. When I immediately returned to the counter I was given no apology and simply asked if I wanted a refund. Unfortunately I am all the way through with Chipotle! I have am sorry to say that I have visited many locations in different states all over the U.S. and have NEVER had good or friendly service! It's really unbelievable but it's absolutely true...NEVER good service! What a shame because I like the food!

This Chipotle just recently opened so of course I love eating at chipotle. Couldn't resist - had to try it. Well, this had to be the smallest chicken burrito bowl and barbacoa bowl I have ever seen served at any Chipotle. I was very disappointed in the portions that were being served meaning they were not even filling the spoon. Needless to say that was my 1st time for this store and probably my last.

I order a chicken Burrito. The employee rushed me through the line, my burrito was half made right. I felt like I wasn't a customer; I was being treated wrong for my race and gender. I will never go back there.

Food great as usual-servers hard working-friendly. Saturday, Sept. 27 I enter at exactly 6pm on a line with 75 or more people, using the entire perimeter and near the restroom door. I finally reach the cashier at 6:51 PM. Yes 51 minutes. This happens every Saturday, but the line usually moves so the wait is about 20 minutes. Now, people call in their order, including some online. Those requests get priority, slowing the queue to a crawl. Chipotle needs a store double this size with two serving areas and two cashiers. Quality at Moe's is less, but they get my business until Chipotle management addresses the problem.

This is review of the restaurant at: 8 Centerpointe Dr., Lake Oswego, OR. (971) 250-4194. The servings sizes have been shrinking visibly over past 6 months. The average size of a burrito is now 75% of last year's. There are no measurement standards used to create portions: employees simply scoop food onto the tortilla as they see fit. When asked to add ingredients, they simply ignore the requests. New Seasons Lake Oswego has a new burrito bar that serves twice the Chipotle serving, with better ingredients and at a lower price.

On 08/28/14 my Coworkers and I went to this Chipotle for Lunch. While waiting in line we seen a Chipotle employee sneeze directly into a very Large Bowl of Chip that she was preparing. When we confronted the Manager about it, she didn't care. She even made a comment about starving people around the World and food should not be thrown out. Needless to say I decided not to eat. But since we noticed that the chips were still being served I called their corporate office. Corporate then called the Store and talked to the manager. The Manager said the Chips were thrown out. Problem is we seen them being served. This is not only disgusting, it's a health issue. Go there at your own peril.

I don't see what the fuss about this chain is all about! I felt "superior" while walking past "Taco Bell" at the food court to have my first visit at Chipotle! I ordered the crunchy tacos (3) with carnitas as my meat choice! I got the food to go and didn't open until I got back to the office (about 10 minutes later). The bottoms of the "crunchy" tacos were wet and soft from the ingredients and the meat was absolutely bland and tasteless. Just because carnitas is the non-spicy meat choice it doesn't have to mean flavorless!! It was also dry because they don't have a "mild" salsa choice for those of us who don't like spicy! I was able to get down 1 1/2 tacos because of hunger and no other food at the office but just couldn't stomach the rest and started daydreaming about my dinner meal! I understand "food with integrity" is appealing but I was VERY disappointed in the taste and quality and regret spending over $7 only to throw half of it away! Consequence? One-time customer and no recommendation to my friends!

I usually order online Chipotle and go pick up, when it comes to Chipotle, because I hate the customer service in the restaurant. Since, its online service was not working, I had to go to the restaurant to order food. It was the one in Washington Street, Boston. I agree, it's really busy during lunch times. But, still I expect customers to be treated with respect, at least the customers that are not treating employees with any disrespect. I order for 2 burrito bowls. One for me and the other for my friend. The employees were feeling as if I am wasting their time, by ordering 2 bowls. They keep forgetting that I am paying for 2 as well.

I fill an application for employment, went two interviews, hired on the spot, did all the paperwork, got a email saying welcome to the team, gave me my starting schedule then get a email saying sorry for the inconvenience but you can't work for us. Why would you put someone through that much if you was not going to give him the job? Why wouldn't you not even make a person fill out everything to tell him no you can't have a job after we gave you one.

I frequently attend the Chipotle in the DMV areas and I have stated to the workers/managers on plenty of occasions as to why am I being charged extra for something that I'm already paying for which it isn't stated or even printed anywhere on the menu or board posting in the stores. They continuously give small scoops of meat in the bowls/burritos to rip people off. Something has to be done about this because I've witnessed so many arguments occur behind this... When you're paying your money you should be pleased with what you purchase and satisfied instead of having to encounter unnecessary conflict because Chipotle workers are ripping their customers off and they're charging nearly $7 for their burritos and bowls. I'm honestly considering not spending another dime in any Chipotle stores because of this and plus the workers in most of them are rude as heck.

I was employed by Chipotle for two years. I loved going to work every day. The guests are the best and everything about the food is awesome. Everyday talking about culture and recipes and what our goals were was very exciting. There were some issues, outside of work drama and results for the store's business was affected. As upper management, the current Supervisors were very demanding and didn't give much thought to us not being able to make people do what was expected. Chipotle hires people that have 13 Characteristics that can't be taught. What an awesome process.

As a former employee of Chipotle I thought I'd share some of my experiences with this particular corporation. Let me start off by saying I was NOT fired from this establishment. I only worked there part time while I attended college. Once I graduated I left to work in my field of study. The Chipotle I was employed with was in Canton, Ohio. At first I loved the job. Chipotle was one of my favorite places to eat, so naturally I was ecstatic to work there. However during my slight over a year employment I noticed a few horrible things.

There is a constant line which isn't a bad thing Solon,Ohio but lack of people on the food prep line always. Lazy move like they have weight on their feet. Never see the same employees, must have a drastic turnover. It could early, midday, 8:00 pm - the same way. My family quit trying. It's a shame. They could stand 2 prep tables. Someone wasn't thinking when they built that store. Lost this customer.

I visited Chipotle today for lunch. As the girl was taking my order I noticed she was kinda rushing me to tell her what I wanted. So she started talking over me all loud and I corrected her on what I wanted in my bowl. She then rolled her eyes and shoved it to the next girl. I then asked her for a salad dressing and she slid it down the line just about knocking it over. So I asked for a manager and said, "Idk who the ** she think she is giving me attitude when all I did was correct her." So the manager threw my food away and said, "Have a nice day!" I then asked to speak to whoever was in charge. Then some other guy came to the counter and said, "Well, you can't curse in here." I said, "Does that mean your employees have the right to be rude to the customers?", and all he said was, "I'm sure she didn't mean to be rude." Anyhow he then made my food again and I paid nothing. I'm still never going back there again!!

I ordered lunch online at 12:50 for pickup at 1:45. When I arrived at 1:53 to Chipotle on Semoran Blvd, not only did I have to wait to get to the cashier, the order was not even started. I waiting another 10 min. and finally left with no food. The cashier was rude as if the problem was me. THIS IS THE LAST TIME I WILL EVER GO TO THIS PLACE!!!!!! Avoid it like the plague!

The last 6 or 7 times I have gone to various locations here in Arizona, they all provide this nasty fatty chicken. It actually makes me nauseated to feel it in my mouth! I tried to research any change they may have made in suppliers, with no success. For now I'm off the Chipotle salads for lunch... BUMMER!!

We stopped in for burritos yesterday at the Streetsboro location at 9754 State Route 14. When we got home and sat down to eat, we noticed that the rice wasn't even cooked (crunchy rice). My husband had white rice, and I had the brown rice. My food had big pieces of fat from the meat in my food. There was very little meat in our burritos, just tons of fat. I didn't think it could get any worse, but it did. I found a hair in my food. I put the rest in the trash. Thanks, Chipotle.

Very unhappy with the quality here. When this store first opened, I gave it a try. "Dry" best described the steak burrito w/rice, cheese, avocado, and salsa. I thought, well maybe they’re working out the kinks, and left it at that. Didn't really have the desire to ever go back. I know my burritos. Yesterday, my wife was promised a carne asada burrito from a restaurant I pass by in my home town of Montebello from time to time. I forgot! I told her I'd go down the hill to Chipotle and bring her back something of like kind. I should have went to Pedros Tacos on El Camino Real instead - half the price, juicy, loaded and I'll tell you why.

I visited Chipotle on Clarkson Road Chesterfield, MO 63017 approximately 11:30 a.m. on August 22, 2013 on my way to work - I start at 12:00 p.m./noon and work nearby. I requested a steak salad. As has been my experience on a few other occasions, I noticed the person preparing my food was picking up traces of food (cheese & lettuce) to put back into the metal containers of ingredients, which really was a turn off. Also, right as my order was being completed, this same worker picked up food droppings and put it into my salad, a complete turn off. Also, I have seen them do this with the meats. I told the worker, "Please don't pick up food from the counter and put it in my food..." She said, "Okay." I didn't have time to wait for her to make a whole salad for me again - it was time to make it to work. My bill was $11.82 ~ I don't normally spend that much for lunch but I decided I wanted a great salad yesterday. I was so hungry and desired the freshness of the ingredients I get from Chipotle.

I wait in line for over 30 mins now. Then I get my food, chicken is not the same; it is not cooked right. I asked for extra cheese and never get it, but the black manager there fixes up black people better then the white. Plus he is rude to white people; he is racist to me.

I feel like I have received the worst experience ever at the Chipotle in Matteson. When I arrived, I wasn't greeted. They were joking around and having a good time, and even though they saw me, I was ignored. Then a young lady noticed, still did NOT say hello, did not positively acknowledge me in any way, but said, "One minute". I was instantly displeased at her treatment. So, I waited patiently. After a minute had passed, and no one had even looked in my direction, I said, "Never mind," and walked to the door. On a second thought, I turned and asked to speak to a manager. As the assistant manager came out, the girl who was supposed to be making my order claimed that she greeted me. She did not. She attempted to make me look like a liar. It was embarrassing and stressful.

Rude cashier - I went to the Chesterfield Towne Center Chipotle and my friend had a gift card that apparently didn't have an active account and it was brand new and she was very defiant and didn't do anything about it. Anyways then we asked her to throw it away, then we went to eat and sit down. Then one other worker came over with the gift card and said the cashier didn't want it and didn't want to throw it away. So we went to her and said this is very rude and unacceptable and then she just laughed at us as we were walking out. She was very rude and I'm very upset because I really like Chipotle but not anymore. At least that one!!

I only let my 5-year-old eat out at Chipotle's, no other "fast food" places, as I (used to) trust the quality of their food. He had lunch there today, and a few hours later, started to complain of feeling nauseous. A few hours after that, he is throwing up. I might say this is possibly a coincidence, except this is the second time that has happened after eating there. We will not be eating there again.

I live close to this Chipotle and I go there a lot. I went today and the person that was in the lane was not nice and very rude to me. I asked for more chicken because she gave me half a spoon and when I asked for more, she just gave me three pieces of chicken. This is the second time I had this with the same person. I asked to speak to the manager and she told me it was her and that if I liked my bowl like that or otherwise I can leave. So she didn't solve my problem; instead she told me to leave the restaurant. Now the customer is not first. She knows me and she doesn't like me but when you're running a business, you can't treat customers like that because we are the ones that pay your paycheck. I'm also a manager and the way this manager treated me today was just rude and bad service.

Every restaurant out there is taking measures, cutting costs, but at the time, attempting to provide complete customer satisfaction - not this group. Buyer beware. We actually watched our food drop on the floor at least 3 times, and the servers behind the counter turned it into, I believe, a "hockey game". Never again! They served the food off the floor.

I went to the Chipotle on 464 N. Alafaya Trail, Orlando, FL on 3/5/2013 with my boyfriend to have dinner before heading to the movies and drove over 15 miles to get there, because we both love Chipotle and really wanted that for dinner but after this visit, I probably will never visit another Chipotle or give them my business. I asked for a kid's meal with 2 tacos, and was told I had to make the tacos myself which I never had to do in any other location. I didn't care but I mentioned it to the guy who was telling me that but he thought it was funny, having the biggest grin on his face saying, "Well that's the way it goes," and he was very rude. I don't know his name but he was a young African American guy with curly hair that looked like a total mess under his hat and was not groomed at all while everyone else was so pleasant and polite asking me if everything is okay. Even one gentleman walked to our table to apologize and see if we needed anything else. I don't mind making my own tacos; I am capable, but the attitude was not needed at all.

This is the second time this has happened at the same store (Crocker Park in Westlake, OH). The managers, ** and **, were very rude and have no sense of customer service. I ordered double steaks on my bowl. They gave me three and charged for three. It’s not a big amount, but it’s annoying and frustrating as my grandkids love Chipotle. Now, they have to go somewhere else.

I like to go about every 2 weeks or so, but the music is so loud I bring my own player to block it out. Don't mind background, but this is so loud you have to listen. I have complained, but it's still the same. This store at 49th and Main in Kansas City, MO.

I wanted an interview with the manager for school. The manager said yes, and we made the appointment on Saturday. I went there on Saturday, but he was not there. Very irresponsible. So, the assistant manager said I could interview him so we made the appointment on that day at 4:30pm and the assistant manager said that he wouldn’t be busy at that time. I went at that time, but the assistant manager said he was busy and told me to go home or make another appointment. I got bailed 2 times. If they are managers, aren’t they supposed to keep time/promises? Ok, I understand that they are busy, and I’m not mad at the fact that I couldn’t get an interview. But I am mad at the fact of how the assistant manager treated me. He said, "I have time for job interviews, but I don’t have time to be interviewed by you." What the **? You do job interviews to hire workers and give service to the customers. Although I was a student, I was also his customer at least when I’m in the restaurant.

I have been a long time patron of Chipotle. They built one about a block from where I live and I usually visit at least once a week. Yesterday, I made a decision to never eat there again. The portions were just ridiculously small. I was having a decent experience until we got to the cheese and the lady sprinkled a tiny bit of cheese on the burrito. I requested more and she said it's $1 extra. Excuse me. You have got to be kidding! She said, "You get only 2 ounces of cheese." I said, "Ma'am, that is not 2 ounces." It wasn't even a spoonful and I am not exaggerating. She then gets tired of talking to me and shoves my bowl away so I quickly asked to speak with a manager. The manager comes out and says as a courtesy she will give me more, so she sprinkles a tiny bit more on the burrito bowl. At this point, I am furious at the customer service and minute portions. Chipotle just lost one loyal customer.

Every time I go in there, I have to keep asking for more rice. They tried to charge me for extra rice when I asked for a little extra. Seriously!? And they tried to charge me for extra meat because the meat lady gave me a spoonful. I thought that it comes with! It sucks that you have to keep asking for more of everything just to get the same portions as you used to back in the day. I've seen people's bowls so empty it would barely fill up a kid. It's ridiculous. And now, I hardly darken their doors, because Freebirds World Burrito has come to town and they give me everything I want and as much as I want. Chipotle used to be the bomb, but not anymore, since they just rip you off now and if you ask for more of anything, they give you dirty looks and hardly put any extra on it. I shouldn't have to ask 5x for more rice, cheese, sour cream. Pathetic. No thanks, Chipotle.

I have been a longtime lover of Chipotle for over five years now. Never have I been this disappointed. I hadn't eaten there in a while and was craving barbacoa tacos for several days. Finally, me and my boyfriend head to the Sand City location in California. Not only was the line pretty long, it also took longer than usual. Also, the guy who made my tacos did not drain the beans correctly and made my tacos on top of each other. (Who does that?) I repeatedly asked him why he was making my tacos that way, with no response. The lady next to him had to tell him and he didn't seem to care. The lady on the opposite side who put on the salsa fixed the tacos. I was very frustrated with the service. I didn't notice how soggy my tacos were until I got to eat it. I barely attempted to eat one taco and was disgusted. I have already written one complaint and gotten no response. I would like someone to take this into consideration. I wasted not only my time but also my $7 on some tacos I couldn't even eat.

The managers were very rude and gave me really nasty looks. Also, the manager on duty gave me really small portions like if she didn't want to run out of food. I've been there before and they always give me normal portions than what the manager has given me. I really like that food but that day, I left really disgusted with the manager. The line was messy and disorganized. Thanks for hearing me.

I was so excited to have a location so close to our home (Addison, Illinois). I have gone to different locations throughout the Chicago land area. I always received great service and great food, never had a problem. My son, who is 23 years old, stopped in and received bad service and bad food. I told him maybe it's because it's new and they are working out the kinks. It's been open now for 3 months so I stopped in. Bad service and bad food! Someone from corporate needs to stop in and check it out (soon)!

I have ordered from the Norcross, GA location numerous times. Usually I go in around 8 PM during which the place is almost empty. Yet the servers (especially the female servers) are usually on a mission to rush through the orders. First, it happened a couple of times, which I ignored. But then I saw a pattern (especially when the place is not crowded). You go to the front and order, say Chicken Burrito Bowl. Immediately they ask what type of rice and beans. By the time you reach the beans (1-2 ft), your bowl is filled (if you are lucky) with rice, beans, chicken; and they are ready with the salsa type. The salsa platter is at the end prior to the cheese/lettuce area. If you say "hot" salsa, you might be mistaken for "corn" (because it happened to me 3 times).

I am very disappointed with this Burrito Bowl that I just ordered. I paid almost $8.00 for this meal and got almost no rice or chicken. I ordered my food to-go and once I got to my office, the rice was not cooked right. It was very crunchy and the chicken was very soggy and pink in the center. It was the worst lunch I've ever had. I will never eat from here again. Now I am here sitting in my office starving and feeling very upset because of this overpriced meal that was not worth a penny. I only get a half hour lunch so I can't go back and complain, and it's raining and cold out. I do not recommend this place to anyone.

Chipotle is my favorite place to eat, but last Friday night was so different. The chicken on my burrito bowl was way under cooked. The lady in line behind me made a comment about beef being very rare; in fact it was so rare it looked like barbeque. I never paid much attention to the chicken, like I say because I love it. I always get chicken and all the same ingredients. I eat there at least once a week, as well as my whole family. After I got it home and started eating, I realized the chicken was partly raw, turned my stomach. I picked out the chicken, fed it to my dog. I tried to eat the rest, but I just could not do it. I don't think the rice was flavored. I love that lime and cilantro. I was so disappointed. I hope this was just an off night, but thought I would voice my opinion.

From the start, when we arrived, the first person taking our order was busy talking on the phone and acted like it was a disservice to him to have to take our order. One of the other employees had to take the phone away from him before he would help us. All surfaces up front and on the tables inside and outside were dirty and covered with food portions while the 8 workers there were standing and joking around. My wife commented on it and was brushed off. I couldn't believe it was so filthy!

I just wrote a message on the Chipotle website because I was incredulous at what happened during my first visit to one of their restaurants. Afterwards, I googled "Chipotle complaints" wondering just how widespread are the issues and dissatisfaction. Maybe I'm more attuned to the Maryland-based postings on this board, but there are many and the Office of Consumer Affairs in Maryland should start recognizing a pattern. My complaint was with the College Park, MD Chipotle, closest to IKEA. This is what I wrote to Chipotle's customer support:

I haven't been satisfied with my local Chipotle in what seems like years. Every time I go there, something is wrong. There are always new people, angry people, overtired people. No one there seems to like their job and they take it out on the customers especially the cashiers who are extremely rude, giving dirty looks and throwing receipts at me. I go to Chipotle maybe once a week, but now I try to travel farther to a different Chipotle rather than my local one because of how rude, forgetful and unforgiving the staff at my Chipotle is. If they forget to put an item on, it is always my fault and they let me know it.

My father, younger sister, and I visited a Chipotle branch near our town and ordered burrito bowls. When my father told the lady helping us that he didn't want corn, she started to add toppings including corn. He told her that he had said he didn't want any, but that it doesn't matter. She started arguing saying that he did. My dad then said again, "It doesn't matter." She started giving us an attitude and said, "I'll make you another one." The general manager intervened and made sure my dad's order was made correctly. Then, the general manager, the female employee, and a few others working there started to look at us, laugh, and talk amongst themselves. We felt so mistreated; so my dad asked for a card.

When we first tried your Chipotle store, we loved it. It was all the flavors together that kept us coming back. It was so good. As with anything in this country lately, you get attached to something and then it changes for the worse. It tasted like there was no flavor on the chicken. This is not the first time that we have had this experience like this there. So we decided to not go back since lately, the food has been bland. Imagine Mexican food bland! The burrito had absolutely no flavor.

I picked up a steak burrito bowl order from the 19881 Century Blvd, Germantown, MD location. The order taken gave only 11 cubes of steak pieces. Then upon complaining she tells me that if I need extra, then she has to charge me extra; yet we pay $6.84 for steak anyway. I go to other Chipotles and never run into this issue.

Yesterday, Saturday, May 19, 2012, my son, daughter-in-law and I stopped for a take out order. We were on our way home from volunteering the Koman Race for the Cure in downtown Columbus. We had been there since 6:30 am and were very hungry. At about 11:30 am, we entered the store and there was a line into the dinning area. Several people came in and left because of the line. It was very warm/hot in the store. It appeared that no air-conditioning was on or working. Everyone in line was committing on the long line and the heat in the store. A customer came back because his order was not made to his satisfaction. The staff started to remake his order which was okay.

While standing in line, I observed the food preparers changing empty food containers and handling all sides of these containers, including dripping food ruminates and water onto the area they produce customer's food. Making matters worse is they never changed their gloves for clean gloves before handling food. The counter where they produce the food items for the customer had all sorts of food items spilled on it, making these ruminates find their way in your food. If I want brown rice, corn or hot sauce, I will order it! Then the food server that was preparing my order asked what sort of toppings I would like on my burrito. I said mild salsa and cheese. He appeared to be in a hurry and not listening, put a spoonful of sour cream. I tried to stop him, but to no avail. Making matters worse, he started scooping the sour cream off. I stopped him and said I want a new burrito. Does he not think someone wouldn't taste the unwanted food topping? Avoid this restaurant. Its address is 895 Foothill Blvd, La Canada, CA 91011.

Your employees were rude and then decided to converse in Spanish and laughed at us when we placed our order. Your company has a good product and a good name, but this was not a very good experience. I am letting your company know so hopefully, this situation does not happen again. Thank you.

It is happening in the Chipotle located in 5800 Northgate Drive #154, San Rafael, CA 94903 with contact number (415) 507-0493. They have a horrible staff. People, like the girl named **, are responsible of the good service. They do activities out of place, like drinking during work hours, doing drugs during the breaks, etc. The worst is that everyone knows and accepts it, even the store manager. How could this place give a good customer service, if its staff can be drunk when they are serving the food? The company should see that store and make inspections over there.

Why is it possible that a Mexican restaurant runs out of salsa at 2:22pm, Tarzana store at 18700 Ventura Blvd. on 5/1/2012. Very poor management. They said it would take 30 to 45 minutes to make more. Yah, like I have all the time available to wait.

I have come into the store several times and the 2 females there in the evening are very rude. I have receipts where I have been over-charged based on their lack of communication with the person who is making the bowl or wrap. Now, I’m assuming that because they remember who I am, they begin to chatter while I’m walking into the restaurant. And I really think that's inappropriate that the customer should be meant to feel uncomfortable buying your food that they are paying for.

I have applied to work for your company twice in the last 3 years. Both times, I have been denied employment due to the fact of not having experience. Yet, on your website, "no experience preferred" is in bold letters. I can't seem to understand how it is okay for you to deny my application without a better explanation. It seems to me that you are falsely advertising. I received a denial email 2 days after applying online. I guess I had higher expectations for a company that prides itself in being different. I would enjoy reading a response.

Again, where's the beef, Chipotle? I stood patiently in line at Chipotle sometime in January 2012 located on Carrier Parkway in Grand Prairie, TX to only be served seven small squares of fatty steak bits which ended up costing me $9. First off, once I got to the front of the line, I was rushed through the entire process. Once I said steak bowl, the Chipotle employee quickly assumed I wanted rice. I didn't want rice. So she threw away a perfectly good bowl and started over.

On 3/22/12, around 3:30 p.m., I was in line to order my 3 soft shell tacos. The server was taking someone's order at one moment, I thought he was done with taking his order, so I mistakenly ordered and he advised me that he will be right with me. When he was done with the order, he skipped me as the person behind me was a friend and he intentionally skipped me in order to take care of his friend. I advised the manager, he told me the server got confused on who was next which was untrue and the person ahead of me made the comment that he did skipped me on purpose.

I ordered online a salad with chicken. I received the salad with all the ingredients specified however, no chicken. Here is a summary of the order: 1 Chicken Salad for Jane; black beans, pinto beans, fajitas, with chicken, mild tomato, medium corn, cheese, lettuce. The item price is $6.37.

I work at the House Of Brides at ** in Schaumburg, IL. My coworker picked up lunch from your Schaumburg location. I ordered three stake tacos and was charged $7. I am not complaining about the price but the tacos are smashed together and cold. I do not like sour cream but it was put on anyway! I work! I don't have time to return food so I put it in the trash! I will not be getting my lunch from you again. I can't afford to throw out 7 bucks, so no lunch for me yesterday.

Long wait at the Forest Park Chipotle in Cincinnati. I don't think there is enough staff. I have been going here for a long time and there has always been long lines, but they went fast because they had staff that knew what they were doing. The first person who asks what you would like was so gross, rude and sloppy-looking. I asked for black beans in my burrito bowl. I got home and guess what? No beans. I can't believe this guy even works there, never mind being the first person you talk to. Chipotle is really going downhill. I'm not going back. It's a shame because I really liked their food.

On Saturday, March 3rd, I went to the Chipotle in Berwyn with my family for dinner. I was beginning to get frustrated that the staff was not prepared or not properly trained to handle the amount of people coming in to eat. I waited in line 30 minutes to order only to find out that they ran out of white rice, steak and chicken. I was told I would have to wait another 20 minutes for the meat to be cooked. At this time, my family had already placed their carry out order and had to wait for mine so I cancelled my order and paid for what my family ordered but with great disappointment and frustration. I must say I was shocked at the lack of service especially since Chipotle is one of my family's favorite restaurants. We are frequent customers to the Oak Park site since they have opened and have always been satisfied there as well as at all the other Chipotle sites we have been to.

The line was out to the door which was fine. I waited and as I was placing order for 2 burritos, I was told they just ran out of chicken and would be 5 minutes. They made the second Barbaco Burrito and I waited and waited. They offered me a free soda, which I didn't want. I kept waiting. The chicken arrived, but they started filling online orders first and ran out again and said only one more minute. My now cold Barbaco Burrito had been sitting at the register all this time. I finally canceled order and asked for refund. The cashier had to call the manager to refund. No apology, zip, nada. I won't be back. Worst service ever.

Being a vegetarian, I am very concerned with cross contamination of meat and veggies. I have no issues with other locations, however, The Marlton, NJ location is never good, but this last time was awful!

Chipotle, to me is all about health. I visit Chipotle at 1851 Morse Rd. Columbus, Ohio 43229.On two different occasions. I ordered the chicken burrito. The first time when it was time to wrap, they put a big hole in it. Instead of doing it over, they put another wrap around it. I stated I did not want all the bread, the help stated it will make you full.

I come to Chipotle all the time and I absolutely love their food. I went in to purchase my food. They had a server in line with his tongue hanging out as he is serving food. That was not the worst! He turned around to go to the back and as he was leaving, he was scratching his butt! That is unsanitary and unprofessional and I will never go there again. I am a very dissatisfied customer!

I ordered a vegetarian salad bowl and found pieces of meat in it. I can't believe Chipotle's carelessness in making their dishes. I have been going to Chipotle for a long time and always ordered vegetarian and never had such a problem. This would probably be my last time.

I recently lost my job and, for the first time ever, have been forced to collect unemployment. As if this has not been difficult enough, I was informed that I have been working for Chipotle for the last few months.

The Mexican workers here at this establishment discriminate against customers that are not of Spanish decent by giving them less meat than those that are. I've been to this establishment a few times now and noticed that when I was behind Mexican people, the workers would load up the meat for them and then to everyone else who was not Spanish, they would get little to no meat. This is unfair discriminatory practices and this business needs to get shut down!

The last time I had been in this Chipotle, I noticed a sign that stated, "Buy $25 or more in gift cards, get a free burrito on your next visit." Two days ago, I returned to Chipotle and purchased five $5-gift certificates. When the transaction was complete, I asked the cashier for my coupon. She told me I was not entitled to a free burrito because my gift cards were $5 a piece and, in order to qualify for the burrito, I needed to purchase a $25 gift card ($25 all on one card). I showed her the sign and explained to her that the sign didn't say one $25 gift card, it said $25 in gift cards--plural.

I was at the Chipotle store on West Colonial Store the night of October 9, 2010 around 8:00 pm with my Ddag to clean the cutting board and the floor. He picked a dirty looking broom and swept the kitchen floor, wiped his forehead and nose and then proceeds to handle the food using the same gloves he had on while cleaning and wiping his sweat and nose. I told the manager and proceeded to cancel my order and leave. As I was leaving, I noticed that they continued serving the contaminated food that the cook was handling with dirty gloves. This is quite disgusting considering the cook handles the cooked meat with these gloves.

I have a serious complaint with the service I received at Chipotle yesterday evening. After faxing a large order the previous night, I arrived at 16:00 to confirm that they had received my order accurately. Upon confirmation, I spoke to the manager who stated that if my order was going to be eaten at 19:30, we should pick up our food at 19:00. I arrived at 18:45 and stated that I was there to pickup a 75-burrito order. The cashier acknowledged me, told the back room and proceeded to work the register.

Extremely loud music. My order was not filled properly because person behind the counter could not hear me. Manager said "Owners like it that way." Cashier could not turn it down on instructions from manager. Several customers were unhappy when I told manager music too loud. He did not seem to care. I find loud music to be a physical aggression.

On Monday August 23rd, 2010 my husband and I visited the store in The Kentlands, Gaithersburg, Md. On previous visits, we noticed that he would always receive varying amounts of food and the quantity was never uniform. I told him that it just depended on who prepared our food and how generous they were feeling. On yesterday's visit it was different, though. He and I were in line to order. There were a couple of people both in front of us and behind us. As the people in front of us ordered, we noticed that the ladies that prepared their food were very generous with both the meat and the other ingredients. We thought that we had come on a good day.

On May 30, 2010, my daughter, grand aughter and I ate at the Chipotle Mexican Grill at Riverside Plaza Drive, 92506, Riverside, California. I am sad to say that my experience was not a pleasant one. This was my first experience eating at a Chipotle restaurant. I was looking over the menu and what others were eating and noticed how large and wonderful their salad looked. I decided on the salad. The woman who was initially creating my salad was named Rosa. When it came to the next person to add to my salad, I asked her if I could have some more meat as in my mind my salad was surely not looking that great. The girl said for an extra two dollars. I said really, wow you do not get very much meat.

My friend and I ordered food at a very busy chipotle in Sacramento. When it was time to pay, the bill was more than I anticipated but because it was a mad house and we were in a rush, I did $19.65 without the tax and looked at the bill after sitting down. The additional charges were $1.65 for avocado when I was told it was $1.00 and they charged for extra steak which my friend said he did not ask for that which cost $2.15. So there was an additional $3.80 and there was no explanation from the manager. The place was very busy and difficult to deal with it.

The Cupertino Chipotle cooking crew has humiliated me for the last time. I frequent the Cupertino Chipotle at least once a week. I usually order a fajita bowl + 2 margaritas. Approximately 5 weeks ago, the cooks overheard me order 2 margaritas and started laughing and speaking in Spanish saying over and over "dos margaritas, hee, hee, hee, dos margaritas." At that time, I complained to the cashier who apologized. I thought that would be the last time that it would ever happen. I explained to him that I felt made fun of and did not understand what the Spanish speaking cooks were saying. Fellow patrons behind me followed me to the area where the Tabasco sauce was and said "good for you for saying something, that was rude and came across as insulting."

I'm not one who typically likes to dine out so I usually get food to go and take it home with me, expecting it to taste just as good as it would have been in the restaurant. Chipotle has always been a good experience for me, until a couple of days ago at the Belden Village location in Canton. I went there with maybe not quite an hour left until closing time expecting a quality burrito. What I was given however were cold stares and cold food. The employees looked irritated and treated me as though they were irritated specifically with me because I came to get a burrito when they were still open.

I went to Chipotle for lunch on June 11, 2009. I ordered a chicken fajita burrito. When I bit into the burrito, a very sharp object injured my tooth. It caused me great pain! I could see a crack in my tooth. I removed the object from my mouth and threw it away. I wrote them online that night to tell them about my experience. I saved my receipt. I went to the dentist that Saturday. I did have a small cavity in that tooth. I go to the dentist regularly and the pain I experienced is from biting on the object (maybe a bone) in my burrito. The pain still persists and I have an appointment on August 8th to get a crown. If it still hurts, I will need a root canal.

I had my laptop in a Chipotle store, while eating it was stolen. I had it behind me inside my bag. I was with my mother. At the time it was stolen all the people in the store, workers changed, they were gone one by one. The attitude was more than suspicious. No one came to help me. No one seemed to care. The strangest thing is that according to them they only have one camera for the cashier only. There are many aspects of my case that do make me think that are responsible, and people who work there know about what really happened to my laptop.