Chipotle Reviews

I order 50 dollars worth of food. When I received my food I was missing 2 items. Instead of we would replace the orders the female manager said, "Well maybe the door dash ate it." I'm sick in bed trying to feed my kids. The food was all thrown together. Barbecue sauce all over the fries. Kids don’t eat messy food so my baby was hungry. This happened 9/15/2020.

Hello!! I'd like to just say that I absolutely love the food and service at Chipotle. All the food and ingredients are fresh, they make the food right in front of you! It is one of my favorite places. The burritos there are huge, but if you don't like burritos, then you also have the option of getting a bowl! I recommend trying it sometime!!

Chipotle serves excellent food and the prices are great. It's even better when they offer coupons or discounts online or through various apps online. Highly recommended to anyone who wants quality food at great prices. Their service is also as excellent as the food.

This Chipotle is the best in my area, by far!! White Marsh by far the worst. The bowls were fresh, full and accurate. They had our food on time as promised and everything was still hot. I will never visit another location again. And I will tell all of my coworkers, friends and family.

On 7.14.2020 I ordered a couple meals through the Chipotle app. for delivery. Doordash apparently delivers the meals so when I decided to call this time (meals are frequently wrong from this location and I've never complained prior) to see if this could be corrected. Doordash told me I would have to reorder the meals in order to trigger a second delivery. I asked him why I would need to pay twice and his response was that he would refund me the entire first order. I asked for an email because I didn't trust it. When I received the email it states I was only going to receive a 25% refund. Today, 7.23.2020, Doordash told me they don't handle the refunds and that it would be from Chipotle. Chipotle doesn't have a customer service department from what I can.

So I love Chipotle. I defended Chipotle with the outbreak A couple years back. However, my past 2 orders have been horrible. Today, we received the WRONG order LATE and COLD. We also received a pair of dirty gloves in our order bag with the current Coronavirus outbreak. DISGUSTING!!!! My last order was delivered to my neighbors’ house. Unacceptable!!! Chipotle refuses to have accountability. NASTY. I think I will not order from Chipotle again. It saddens me because I love their food.

Lettuce was dead chicken and sofrita was dry. No guacamole and it's extra food was cold. I BOUGHT A STEAK BURRITO AND 3 BOWLS. 60 DOLLARS AND I REGRET IT. Mc Donald's would have been more satisfying-the dollar menu at that. Aburn branch in North Sacramento off of Madison sucks. Waste of money.

I love this place. My first experience came to me out of desperation. I just had a terrible experience with Papa John's pizza (hair in food, no full refund only 30% back, still waiting 3 weeks later) anyway I was looking for nearby places that delivered and stumbled upon this place. The size of the burritos. The fast delivery. The great taste. The great customer service. The best of the best. My food was delivered to the wrong address and I notified the company. I told them I still received my eats but it was something to work on. Within 24hours I had a response and a free entree with sides for the inconvenience. Also a mishap on the app lead me to ordering double of what I wanted. I called. They responded in less than 24 hours again. I got a full refund for the mishap and was even allowed to keep the extra food. Awesome place. 10 stars if possible.

Chipotle online is kind of mess; Many times orders get charged online but orders won't go to restaurants. Ripping off customers with their ** online app and site. No customer's service numbers and no refunds. Stores' managers tells us they don't know; We never get a responses from online request.

Chipotle -- Old Town in Chicago. Very good, healthy food at reasonable prices with fast service. I've been a regular customer for the last 5 years and have always had a good meal and experience. My only suggestion is that they offer the option of putting fish in the big bowl. Beef, pork, & chicken are good but it would be great if they also offered salmon.

Order 30 minutes late which created a dangerous environment in the store. They need to shut down as a health hazard! Order confirmed for 12:15 but it was not ready until 12:45pm. The explanation was they had too many orders to fill. They should have stopped taking orders for that time slot!!

I visited Chipotle at the New location in Concord Mills pkwy in Concord NC. Beware. The manager’s there are disrespectful and uncaring. I had received Bad food and called Jaye the manager whom stated for me to come in and get a replacement. Well NOT TRUE. I made a special trip and when ordering I saw Jaye the manager because I asked if the pinto beans were done today... which is what made me SICK BEFORE!!!! And unable to EAT!!! She looked right at me and Ran Into The Office. I guess she knew the the other manager would not approve my order!!!! When I asked for her to come out and verify our conversation I was told that she was in a meeting. REALLY!!!!! The male tall manager refused to honor the replacement in front of A long line of people. How embarrassing!!! I was appalled and pissed ???? off and disrespected. This manager thought this WAS FUNNY. BEWARE OF THIS LOCATION. THEY SERVE BAD FOOD AND TAKE YOUR MONEY!!!!

Chipotle reward program is a scam and design to validate about 10%. There are no expiration dates, fine print, or written policy available. It's almost like calling national number to corporate and selecting 4 or 0, and later find out that over 10 of their's departments are fake including famous customer service department. So what I was told be some email employees, use them instantly, or you might not ever see them at all.

Clean places, Health Foods, prepared daily, not frozen. Great selection of meats and vegetables and homemade salsas. Great quality of meats and cheeses and the best daily made chips ever. Homemade from scratch.

I have experienced this store never having my order ready when it’s suppose to be! This time order was suppose to be ready at 8:15 and waiting for 45 mins before it was ready! Unacceptable!!!! This has happened I know 3 times now in the past few months!

I order food from this place and they gave me and my boyfriend the wrong meal. I asked for a burrito with white rice cheese and veggies. I get white rice and cheese, no veggies and my boyfriend meal he asked for burrito with white rice chicken and steak and with queso sauce and chips. But they gave him in the burrito was chicken steak white rice and cheese but the queso was not in the burrito and they said they don't have chips. What kind of place don't have chips like what the hell.

Chipotle is constantly changing. They rely on putting more work for you in a short amount of time. All their rules are ridiculous. For example, washing hands at the top of the hour is required and yet not everyone does it. All of these so called "field leaders" are getting paid so much money to do basically nothing. I was there for a year and a half and have seen multiple employees getting fired for silly reasons. Also, we were at our 4th GM. You may not take a break during peak hour or prep anything. Even washing dishes is not allowed. They have two food orders a week which is dumb.

I cater lunches several x a week and can honestly say chipotle catering is the worst. I called to place an order- 7 min wait time before someone even picked up - it took 20 mins to place the order and they said something was wrong with their system and couldn’t get a confirmation. Took my number and said they would call back. They never did. I called back the next day and not only did they not apologize but they admitted they didn’t have my order. Asked to speak to a mgr and he wasn’t helpful. Worst customer service - they don’t deserve catering business. Use anyone else!

I made an online order and got home to the totally wrong order. Nothing in my bowl was right besides the brown rice. Tried to call the store and no one picked up the phone. And since I ordered it right before closing and didn’t get home until right before they were closing. I had to throw it away wasting my money.

2 weeks ago me and my husband's cards got hacked on the Chipotle app. Our banks froze the accounts and we were refunded our money. I emailed chipotle and today I got a call back from the security team and she told me she was calling to make sure I followed up with my bank and that was basically it. I loved their food but this was ridiculous. We were inconvenienced because their site got hacked and she had to say was, "Make sure you follow up with your bank," like we haven’t already did that. Never going there again.

Today I experienced buying a salad from Chipotle where the lettuce was literally floating in a sea of iced cubes. The clerk was trying to pull pieces of lettuce out of the water, shaking it and then putting on the plate. I stopped her after watching her place about 6 pieces on the plate. This is a weekly lunch spot and the salad is my regular order. I asked if they had any lettuce without ice and they said no. Come on Chipotle. You need to empower the staff to NOT serve anything that looks and tastes this bad. It was lunchtime and there was a grocery store directly across the street. Send some there and buy some fresh ingredients. Had I known I would not have come here. It will be quite a while before I return.

I ordered two bowls online, 1 with extra guacamole and one veggie with guacamole. The guacamole was an odd brown color and had a bad taste. I called and was told he knew exactly what I was talking about but due to a shortage of avocados, they were serving below quality guacamole. I suggested that there should be a way to warn consumers online or using the app but he said he was told by managers "higher than me" to serve it as is. I explained if I ordered in the store and saw the color, I would not have asked for guacamole but since it was online, I didn't see it until I was home. Three times he explained that he knew it was poor quality but he served it anyway. I am thinking if a manager or company is aware of a quality issue, they would suspend selling it. I was not offered money back on the extra I paid for or the veggie bowl that was covered in it. I sent pictures to their customer service department.

When ordering one Chipotle burrito from the Chipotle app there was an issue getting the burrito remade or getting a refund. The individual Chipotle restaurant (2484 E. Main St Bexley, Oh 43209) I was told could not refund one single burrito because I was not able to pick it up at the available time. I wanted to get it remade but they would not do it so I ask for a refund and they said I had to send an e-mail through the app which does not solve the problem here and now. The worker were very unprofessional when dealing with customers. I've seen this over and over again with this particular location. That's why I usually avoid this location but decided to order here today. This will be my final time ordering from this location.

This was by far the most poorly ran Chipotle I have ever been to. ALL the tables were dirty and not wiped off and empty. The line was long and SO slow by the time we did get our food it was cold. They had NO forks or small tortillas. The last time I was there they didn't have ice. I had to ask for the tables to be wiped twice. I also spoke to the manager when I tried to get a fork and he didn't seem to care much at all. Said they were working on things but seriously didn't care his store was a wreck.

I asked for a little guac to sub for them being out of cheese, how can this place be out of cheese?? The guy says “NO” we have to charge for that, so I said well is my food cheaper since I cannot get what is supposed to come with it? He had the worst attitude ever! I ended up buying chips and guac which he filled a quarter full just to be a complete jerk. The cashier never said hello or goodbye. All I got always a frown and "please step aside". So, If you hate your job find a different one. There were 3 people hanging out talking (while working) and nowhere to sit for customers. Like, grab a rag dude so the PAYING customers can sit down to eat their partial meals that they paid full price for!!

I walked into the location on 2303 W. 95th today. And I ordered a chicken bowl then after informing my server about what to put on my bowl, the next server grab my bowl. Third she goes to the manager. I want cilantro instead of lettuce so he says that he can’t allow me the cilantro then after 15 mins of debating with me he screams out, "You have to pay extra."

I had to laugh because I was looking at Google news and on there it said that Chipotle won’t offer beyond burgers or impossible burgers because they are processed!!!! The funny part of this is in that same ad it said they will still offer a tofu vegetarian dish. HELLO.... tofu is processed, along with fries, chicken nuggets, etc. Do they really think people are that blind and dumb? Chipotle you better get your stories straight before speaking especially on Google!!!!

I placed a catering order with Chipotle catering, outside the 24 hour time frame. I received a confirmation email saying my catering order would be delivered at 12:00 on July 3. The day of July 3rd, I received a phone call from the New York Chipotle store at 11:15 stating they had to cancel my order as they had not received it until now. Being that it was only 45 min until my business lunch, and I received a confirmation email, I was a little upset. I asked if she could still prepare the food, and I would come and pick it up. The store said they did not have enough food and could not offer me anything, the order had to be cancelled. Later that afternoon, after I scrambled to get lunch for a very important office, I called customer Customer Service and stated that I had been charged for the lunch. Customer Service said I would hear from them within 24 business hours. Being that it was a Holiday weekend, I waited to call back.

Really bad experience. Never go back there. Food was nasty and messy. I could not eat my burrito right because they just threw everything together and burrito would not close. When adding more things to the burrito the worker made faces.

I visited the Mentor Avenue location in Mentor, Ohio. The front line staff was very rude and unprofessional. The food was also salty. The cashier Ashley put the icing on the cake. She never made eye contact and handed me my card back as if it was gross. She didn't offer to hand me my receipt and when I said thank you twice (second time louder). Ashley never responded as if I wasn't standing there. It's funny how companies want sell cultured food but don't respect the culture. With this ** on the line, it will for sure hurt the business. I tried to give a one star rating but I had to choose 1. :(

On 06/06 at 9:30 I walked into Chipotle and ordered 2 chicken bowls. One's with extra meat along with a juice, 3 bags of chips and guacamole. Once at checkout the total came to around $28.00. When I was at checkout I asked do they have more chips. There was only one bag up front. She was very rude and said, "Yes we always have chips. Do you want the order." I then stated yes. I needed 3 bags of chips. She went in the back and came back with 3 bags of chips.

Me and my boyfriend got Chipotle last night because we sat in traffic that day and didn’t want to cook dinner. The customer service in the restaurant was very good and the workers were friendly and fast! I ordered a salad bowl w/ steak and veggies, my boyfriend order a rice bowl with chicken and steak. Immediately after eating I had to run to the bathroom and my stomach was in knots for the rest of the night! My boyfriend woke up in the middle of the night 3 times for the toilet! Not ok!!! We both got sick and now he tired for work in the morning bc he was up all night on the toilet!

Ordered online. When our bank statement came we were overcharged $24 on a $19 order. Customer service is a joke. Tried repeatedly to correct it. I gave up after round 5. The store the order came from said it was placed online. Deal with corporate!

Sadly I have had more than one issue with Chipotle. First issue was ordering a large order in advance for pick up. 3 hours in advance. When I arrived, Not only was it not ready, but they had me wait another 30 minutes while they got it ready, defeating the whole purpose of ordering in advance. 2nd issue is.. I do not recommend getting Chipotle through a delivery service. I did this twice, and both times ordered a burrito bowl, and got nothing but a $8 bowl full of rice, If you are not there to watch them make it, they will screw you.

So on 5/14/19 we ordered some Chipotle in advance for my sister's birthday party. When my mom went into the place they said that they couldn't see the order in the system which was weird because we clearly called the place on the official number. We were upset and mad because we ordered like 3 hours in advance. My mom said they would make it on the spot, but she simply didn't have the time to wait another hour or so to wait for her food. So then we had to make our self food which pushed the party, we were gonna eat at 5 pm but we ended up eating around 7 pm.

I used to go to Chipotle on my lunch break at least two or three times per week, the one at 51 Boston Wharf Rd in Boston MA. I order ahead, and on the site you're allowed to specify a pick up time. I went to the pick up time, and stood in a mob of others, about half of which called in ahead, and the rest just walking in. Guess who got served first?

I haven’t eaten at Chipotle for about 5 years...until today, and then I remembered why. I ordered a burrito at the Concord CA location. The worst burrito ever! The rice was uncooked (they didn’t use enough water). The tortilla’s edges were hard (stale), the pinto beans were flavorless, and the carnitas was bland. When it was being put together, the server didn’t bother draining the meat or the beans making it very soggy. I took one bite and it literally fell apart on my plate. I will NEVER eat at Chipotle ever again!!!

You tell them what you want on your bowl and how much of it, they completely ignore you!!! They give you very little rice and meat, and slop on all other items. Even if you say light or a little, they just slap it on as if they do not hear you, and as if you aren't the one paying for what you're ordering.

First off: the store was out of everything. My girlfriend went to the gym next door and thought enough to get us dinner late at night. Not only was the place OUT OF EVERYTHING, she brought a simple chicken burrito home for me. I literally ate less than a third and 30 minutes later I’m still on the couch with my tongue hanging out because it was so ** hot. Like, seriously, so ** hot and so great for my stomach before a day for 4-5 hours of training tomorrow. I haven’t had Chipotle in almost a year because every store around here is such crap. I take a chance on a Friday night and this is what I get. It’s like the store closes at 7 pm and dishes out the leftovers until they close. No one cares about anything. This isn’t a store problem. I own several companies. This is systemic. This is leadership. Chipotle sucks.

I made the order via the Chipotle app. I got a computer message saying my order would ready by 1:45 pm. I got to the store by 1:50 pm and the order still was not ready and I had to wait an extra ten min. The people online got their food before I did. They also gave the incorrect order. Horrible.

Dumpster fire. Prior to entering the line to order my food, I stood in the bathroom looking eye level at what could only be the biggest booger, I've ever seen attached to a wall. Like the stem from a grape and looking still damp, this toenail clipping sized nose cracker stared at me ominously. The feeling of foreboding that was creeping up inside me should have been enough to get me to leave... before it got worse. But I didn't.

Chipotle claims to use all organic ingredients, however every time I eat Chipotle I get a stomach ache that lasts for TWO DAYS!! I eat organic and am vegan, I order a veggie bowl with fajitas and guac, no dairy or meat products. But I still always get the **.

I had the horrible experience of finding a fly in my food. The staff was rude and made it clear that quality customer service is not important to them. I'm done. I will not buy food from there ever again. They are just downright awful.

THE BEVERLY MASSACHUSETTS BRANCH OF CHIPOTLE IS COMPLETELY DISGUSTING AND A RIP OFF!!! I live in town and use to love Chipotle but Beverly has single handedly made me hate it. Disgusting is the nicest way to put it. The steak is all fat and terrible. Also you order a burrito or burrito bowl and it all rice or more or less all cilantro with a little bit of rice. If you want cheese or rice with it better off just doing it yourself. WILL NEVER GO BACK TO BEVERLY MASSACHUSETTS CHIPOTLE AGAIN. Tired of giving it another chance after this. I’m fed up and without a doubt DONE wasting my money eating garbage quality food.

My online Chipotle account was recently hacked and someone ordered food from two different states for delivery. I tried contacting customer support but they were closed. I had to cancel my debit card and we all know what a complete hassle and inconvenience that is. But I get it, things happen. So I then within the next few days tried to contact Chipotle over the phone unsuccessfully so eventually did via email saying someone would be in contact with me. No one has been. Chipotle is obviously completely uncaring about its customers. I love Chipotle but won't be a customer anymore and will be informing my friends. I'm extremely disappointed in them.

My online account was recently hacked and someone ordered the first time $37 worth of food and they picked it up from the store and didn't ask for any ID and it was under a different name! Then they placed another order under another name and ordered $17 worth of food and got it delivered. I canceled my credit card. Contacted Chipotle and they were so unempathetic about the situation. Didn't even offer my a gift card or a coupon or anything! Bad customer service!

The point of online ordering and paying ahead for your order is to be able to walk in, pick up your order, and leave. Tried this 3 times in the past two months and each time they started making my order when I walked in the door. Not only did they not have my order ready at the designated time, but it takes forever for an employee to even ask who you are for your online order. There is no check in kiosk so you wait for them to figure out who you are and then wait for them to make your order. The people in the in store line had food before I did. Well three strikes and you are out. I won’t be doing this again.

Placed online order, went to pick it up, store closed, power outage, completely understandable. Tried to call corporate customer service number to stop transaction, no number listed. Emailed, no response. Next day, called bank, CARD WAS CHARGED!! Called Blue Springs, MO store. Manager couldn’t have cared less, refused in-store refund, said to email. Emailed again, NO response!

I wish I could give this 0 stars, this is by far the worst delivery service I’ve ever used. We ordered our food at 2:50 from a Chipotle literally 3 blocks away, the delivery time was estimated at 3:15. When I checked the website after I ordered it had routed the driver to a completely different address 30+ blocks away. At 3:30 I called the driver and he said he was at the address but no Chipotle existed there, I then told him the correct address and he said he’d head there, cool.

I'm not sure if they don't care anymore when they are selecting employees but they ALL need to go to some sort of customer service training. I online ordered for pickup as I do most times, but to a different store because of where I was, that store was closer. Got there and the food wasn't ready. Ok... I'll wait...and I'm waiting...to be acknowledged. So after literally 5 minutes of standing there I said, "Excuse me!" I get the looks like I'm bothering them. Anyhow, fast forward through their eye rolls and mouth snacking, I'm told my food is coming up. And I had to ask my teenage son who was with me if I was going crazy, but everyone slowed down. It was like I flipped a switch. They went into slow motion and kept rolling their eyes and everything.

Ordered online from Chipotle.com. We never received our order. DoorDash estimated delivery time was 5:35. At 6 PM I called them. They said it was 5 min away. At 6:25 I called again and the delivery was 35 minutes away. Driver finally called me at 6:30 to ask where my house was. She was 40 min away in another town. She blamed her GPS as giving her incorrect directions. I have an email that shows my correct address was put on the order. I was so unhappy with the service (and hungry) I asked to have the order canceled and refunded.

I eat at Chipotle in Concord, CA 4 days a week. The staff is fantastic at this location and they always make me feel welcome. Customer Service is 5 Stars. They always remember my name and say hello! Love Concord CA.

Quality of food, staff and restaurant has plummeted. The bowls have gotten smaller and the prices have increased twice in one year. It's a hit or miss. Sometimes it's cold, sometimes salty, sometimes crunchy. Plan on going elsewhere now.

The restaurant on Main Street in Clayton, Ohio ranks the worst. The interaction with staff is terrible. The person preparing my food was mad because it was 10 mins prior to his shift ending and the other guy acted as if he was doing me a favor to fix my order. It was total chaos. They put someone else order in my bag (which I paid for but didn't realize until I got home). Maybe the extra purchase would've bothered me if the food was actually tasty. It was cold and salty! I see why this chain has problems! My husband told me, "Please don't ever ask me to go there anymore!"

Chipotle was my lifeline in college and onto graduate school. I've seen the good and bad days of Chipotle but things have taken a downward trend lately. The food quality is off! From the heat, water content, viscosity (tells the quality of preparation) and odor. I've recently been unable to stomach a dish that I've been eating for years because of the declining quality! I love this company, its history and its values. Sadly, after years of eating there, I've made the difficult decision to never do business with them. If Chipotle happens to find this review, please do something to turn around the food quality.

Received a gift card to Chipotle. Went my first and last time. Family of four-3 steak burritos and 1 steak tacos. 1. The place was filthy. 2. Everything was cold. 3. One of the three tacos had two pieces of steak and the shells were very stale. 4. The steak was tough and full of gristle. 5. The chips were stale and not good at all-through most away. 6. WAY overpriced. The bill was $62 and change. We have had much better, and more food at places like Casa Fiesta. Chipotle is just an overpriced, overrated Taco Bell. WILL NOT BE BACK!!!

I went to Chipotle tonight for dinner, ordered the steak bowl with rice and guac. When I went home to eat it I bit into a rock! It cracked my tooth and broke my fillin! After calling the store and speaking with the manager on duty, he said this issue has been occurring frequently!!! If multiple customers have been complaining about rice having pebbles, why would you not warn the customers not to buy it! I would rather have my tooth than a Chipotle bowl!!! I'm in pain for eating dinner, this is ridiculous! He said he will remake the bowl for me. I want my money back and my tooth fixed!!!

Terrible experience. Intrusive staff. Rude staff. Made me feel as if I was supposed to finish my food in 5 min and get out of the place as if I was "taking up of their precious space". Food was terrible. The place was dirty and disgusting. I would never go there again.

We go to Chipotle often and are used to the arbitrary amount of each ingredient chosen the staff would add to your bowls. This is especially random when they have a new person on duty. Sometimes when it really seems too little, we would ask if they can add a little more, and they usually do, either to our satisfaction or not, without a fuss. This time, I ordered two steak salad bowls and the amount of steak was way too little, so I asked if he could give a little more. He did, and even offered to give a little more to the other bowl. I gladly said sure and thought he's being nice...

Actually I’m good fan of Chipotle veggie bowl... I ate several times but I had terrible experience after eating Chipotle veggie bowl last week... Me and my husband had veggie bowl that night only. Our throat got infection, feeling sick, fever...experienced like hell.

The first Chipotle experience was good - fully stuffed burrito and bowl. 2nd visit the burrito was smaller and not as tasty. Today with 2 different bowls the quantity was smaller and the presentation lacked appeal. Again the food was not as tasty as originally. Won’t be going back any time soon.

In a nutshell, these establishments do not train their employees to fill the veggie bowls properly. Each time I've gone to order the veggie bowl, it's inconsistent. I've called about this several times and nothing has changed. It's ridiculous.

I've gone to Chipotle off and on since they opened. I've always ordered the same thing...a steak burrito. From day one up until my recent visit their steak has been full of gristle. I won't eat gristle. It is completely unacceptable. What I do is, if I can't reasonably chew through it then I will chew it some and spit out the chewed up gristle. It is fairly common to have to do this with steak these days but usually it is a bite here or there. I kid you not, with Chipotle, it is just about EVERY SINGLE piece of steak! I don't know how they even buy meat with that much gristle in it! They must be going out of their way to buy the steak that others have rejected. Even my cheap taco wagon choices pick better meat to serve.

Myself and wife picked up a veggie bowl from Chipotle today at Lawrenceville, GA. We brought it home to eat just to find out that the bowl was 85% rice and there were hardly any veggies or beans. Even the quality of whatever veggies they had was horrible... looked stale. Extremely dissatisfied with the quality of food they provided. Bye, Bye Chipotle... never again.

With Chipotle's new delivery service, my husband and I decided to try it for the first time. When it came to getting it delivered, the service was terrible. It was pouring rain (why we got delivery) and the guy told my husband to come outside because "he thought he was there". Then, the delivery guy was not there. My husband then had to get in the car to go try to find this delivery guy. Couldn't find him, hung up on my husband. "DoorDash" told us they couldn't refund us and we had to talk to Chipotle. Chipotle told us we had to talk to DoorDash. DO NOT GET CHIPOTLE DELIVERED. DONT GET CHIPOTLE AT ALL, THEY DO NOT TREAT THEIR CUSTOMERS CORRECTLY.

I mistakenly ordered from an incorrect location (completely different zip) and I requested a refund. The manager would not give me my refund and threw away the food. As many times as I eat at Chipotle this is no loyalty to customers.

Every time I go there my burrito gets smaller. This last time I was so shocked at the amount of carnitas the server (girl) put on that I forgot to add pinto beans. She just said "That's it?" and dumbfounded I said, "Yeah, I guess" when I wanted and should have said, "Sorry for bothering you but I changed my mind" and left! I will not go back to what was my favorite fast food. I'm afraid if I did, I would owe them food the way it was going.

The food is not as good as Taco Bell. The food is always cold, the rich is not fully cooked, the beef is not fully cooked so it is tuff. It's lousy bad food compared to a real Mexican restaurant. I tried it at 3 different locations and all 3 had the not cooked rice and tuff, partially cooked beef and cold food. It's disgusting. One time they put the bay leaf in my burrito. They need to cook the meat for an hour longer than they currently do and they need for the food to be warm or hot.

I went through the line and was given very little food in my order. I almost walked away from the line to pay because the price was not worth my order. Then I turned around and the woman was putting three spoons of food on every person behind me. Why was I charged the same with so little and they given so much. Made me literally sick.

I was very excited to find that Chipotle now offers delivery with DoorDash (who are extremely quick!). So being that I have 3 children at home, and my husband had the car, I ordered dinner for us. I ordered through the app DoorDash. Chipotle is very expensive but the kids were craving it, so I treated them. The order came quickly within 30 minutes. But lo and behold I was missing at least half of the items that I ordered. On top of that, the food that we did order was extremely little. I was upset, but my son, who is 7 was terribly upset because he did not have his food. I then called to let them know half of the order was missing. The TWO general managers, Frankie and Daphnie told me there was nothing they could do. Their employee had made a mistake when looking at the order. I told them, I was charged fully for the food that I DID NOT receive. Once again I was told there was nothing they could do.

Food is just ok for what we get. Truth is, we can make our own for a lot less than we are charged... Even so, when out and about, we have ordered Vegan bowls and as Vegans we do not order dairy or meat. Because of this, we feel we are overcharged, when compared to the standard bowls, and have decided NOT to go to this eatery until this unfairness is rectified. Also, when I go with my husband, my bowl has been consistently about 1/3 less than my husband's. This is a major problem for me. Yet another way the society cheats women!

The staff was okay, I ordered the chicken bowl. It may have just been vegetarian as they literally had little to no meat. This has happened more time than I would like to mention, there was one time, I just demanded my money back, there really should be a law against this sort of thing. #boycot/Chipotle

I ordered 2 burrito bowls and they may have just been vegetarian as they literally had 3 pieces of meat. 1 of which has so much fat, I spit it out. Gross. No meat and the food was awful. My first time eating Chipotle and it was my last. This is not Mexican food. This is gross and in no way, shape or form can this be authentic Mexican food. You definitely missed the mark Chipotle. Sadly, Taco Bell has you beat. Do not eat at Chipotle, EVER!!!

Tried the steak bowl. And hey, we all get a little chewy meat at the restaurant, but this was 80% gristle - and thats being generous. If thats any indication of their food quality, they will be in trouble again. I'd have thought they learned a lesson a few years ago when they had bad food issues. Obviously not. How many chances do you get? I didn't know that low grade of food was even available until I ate at Chipotle.

On February 9, 2018, my goddaughter and myself went to Chipotle for dinner. She had the bowl without the beans, while I chose the burrito in a bowl with the black beans. An hour after I ate the food I got sick as a dog, but my goddaughter was ok. I was fine until I ate the food, it was the only food that I consumed all day and I believe that the black beans were going bad. I attempted to contact them with no luck.

I visited the Chipotle in Middletown KY as I have many times. The staff there is GREAT and the store is very clean!!! I have never had a problem until today. I ordered the burrito bowl, what I always order. Fortunately I only ate a small amount while sitting in my car before going in grocery. About an hr later I got stomach cramps. By the time I got home I couldn't even get my groceries out of my car. I felt so bad. I have a pouch instead of a colon so it's always scary with stomach problems. I went straight to bed after taking meds and I am better, but I'm positive it was the food! Unfortunately I can't take a chance so I won't be going back???

Yesterday (1/15/18) I went to get some food for my son. My family is a regular customer (Buford GA location). The employee that was taking my order was rude not only verbally, with her body language too. She even throw the containers with food in the bag. When I asked to speak with the manager, she went to the back and I could see her talking to other employees, I believe about me, laughing etc. So, I waited for the manager and got tired waiting and decide to leave and I told other employee there, that I will make my complaint online, this other employee sarcastically said "oh yeah". Then I go to my car and told my husband what happened and he asked me to go inside and get the names of the employees. When I get back in the store, there were 4 employees behind the counter, including the two that were rude to me. The one that I had the issue told the others something, they looked at me and started laughing.

Issues with Chipotle Grill?? - Call Sam at **. He's a live person! Not an Interactive Voice Recognition system. January 1, 2018 – I was working at a nearby hotel and was ready to eat. I had a craving for Chipotle and proceeded to place an order online. I ordered my bowl and scheduled it for pick up at 6pm. It had already snowed (in Texas) so you know it was very cold! I walk three blocks to pick up my bowl, but found the location at 801 Congress was closed. I checked my phone to make sure I didn't place my order at the wrong location. I was right. I was standing at the correct location. Needless to say, by the time I'd returned to the hotel, I'd already burned up the majority of my lunch and had no other option.

I found a live bug in my burrito bowl while eating at the West Dundee location in Illinois. It was some sort of beetle with spots on it. An employee asked if I wanted another bowl (which obviously I don't since my appetite disappeared after I nearly ate a live bug). Instead, the manager came and took down my name and info & offered me a full refund. With my previous experience of getting sick from Chipotle and now finding a bug in my food, I most likely will not return.

Chipotle needs to refine their menus to include vegetarians since the whole world is not carnivorous. I ordered a black bean brown rice burrito and the rice was barely cooked. I hope the cooks are aware that brown rice needs a little more time than white rice to cook properly. The tortilla was tough and not palatable at all. Chipotle, in my opinion, is overrated and overpriced. I have eaten at other Mexican restaurants that are 100% better than the food served at Chipotle, and I will NOT be returning for more of their tasteless burritos.

Just after a few minutes of eating my Chipotle burrito (both beans, sofritas, corn, guacamole, and lettuce) - what I usually order, I experienced stomach pain. I just thought I may have eaten it too fast, so I didn't really think of it much. Later, I was a bit gassy, but slept it off. My stomach hurt the next morning, but otherwise I felt ok enough to eat breakfast and hit the gym.

Just good 'plain' ingredients that make up some delicious meals. Not a lot of added chemicals or preservatives or fillers to get in the way of what should be simple FOOD.

I visited Chipotle grill locations in Florida, New Jersey, New York, and Pennsylvania… Without exception, the dining area of each location I've visited was filthy. From dried on and smeared beans stuck to the table, to lettuce and cheese on the seats, not to mention bits of food at the bottom of the plastic utensil containers... Each location displayed the very same issues.

I feel as though I can find healthy food choices at Chipotle and that the restaurant does its best to be environmentally and socially responsible. I know they have had recent trouble with food-poisoning, so that does cause me some worry. I fear that is more likely when food is sourced locally from many different venues.

I think many 1 stars reviews (more than rating 5) are here just because when everything is great, people don't bother themselves writing reviews. Reading it, you see that it's particular place who didn't cook properly or didn't offer it properly or had dirty place. But if to think about experience in general, it's the best fast food, by quality and taste. I love bowl, my son likes burritos - both are huge and one portion is enough to make even a big man not hungry. We buy it in Mississauga, Canada, always well cooked, I like the choice and mainly - the policy of the company with requirements to the products.

I ate at Chipotle in Champaign IL on Sunday 7/16/17 sometime around 8:00 pm. Monday evening I had some stomach cramping. Tuesday at noon I was vomiting and had such severe pain I thought I was having an appendix attack. I had to go to the Emergency room. I had to have CT's. Nothing is wrong with appendix. White blood cells are high. Doctor says Norovirus and now I will have a huge hospital bill.

No wonder Chipotle has so much health issues and recent problems that has made lot of people sick to the point that they have filed lawsuits against these franchise. Today was the first visit and for sure the last time visiting this place again. The one on 13780 NE 175th St Ste 104, Woodinville, WA 98072. So I walked into this place and started ordering my food, one of the girls behind the counter (** one), when she was asking me if I want Pinto or Black Beans put her finger in the Pinto beans and actually touched the beans.

For the LAST time went to Chipotle for a grilled chicken salad. No beans, no onions, no peppers, just lettuce & chicken w/ salsa. The server puts about a half of a scoop of gristly, over-done chicken on the lettuce, charges me for a "kid chip" which should come with a salad... You know, like crackers?? My total is over $10. NEVER AGAIN. Qdoba from now on!!

So I went into the Chipotle near my house in Elk Grove, California. I usually go there once a month. I ordered a steak burrito like always. I had a special request this time though. I asked the worker if she could cut my burrito in half. While she was doing it she had kind of an attitude like I put her out but I figured, "Oh well I'm paying for this expensive burrito the least they can do is accommodate my request" which wasn't too hard at all but she made it seem like it was. Reason for that was I had planning to eat half now and then after had got to work I was going to eat it later on. I work nights in Lake Tahoe so I figured it'd be nice to have that for lunch which I usually take around 12 midnight. But before I could eat my burrito for my lunch break I started to feel a little queasy. The next thing I knew I was running for the side of the road and hiding my head behind a fence because I had started to throw up.

The food used to be good. Unfortunately our recent experience the staff was ABSENT - eating their own dinner (during dinner hour), the cooking area was a mess and the whole dining room was dirty and chaotic. The crew (once they finished eating and came to serve us) was disorganized and confused. I don't know. We won't be back. Never mind the unfriendliness of the dining area. It's freezing cold (no matter which state you are in or which season it is), the furniture is tiny, uncomfortable and like made for children. We sat outside just to get away from the people unfriendly dining area. We wonder if maybe the investment bankers buyout has started and they are cutting costs to the bone to puff up the financials and therefore it is on its way out.

This was the first visit and for sure the last time visiting this place again. I order a steak taco and the tortillas was cold and the steak meat was not cooked well. Beans were also cold and the toppings didn't look fresh, they didn't have any utensils to eat with, aside from minor issues regarding the cleanliness, of this place, I also wanted to address to the supposed security guard who so rudely disrespected me and my family, by approaching my husband who was obviously had been single out amongst other patrons & stereo type by his appearance.

I ate a burrito at the new Chipotle on Forbes Ave. on May 1. Had diarrhea the next day, directly attributable to the food there. In addition, they violate the civil rights of the handicapped customers by denying them access to the main seating area on the second floor. There is no elevator. They should be shut down.

I went in morning to purchase the Jamba Juice and Chipotle for my wife, I have been vegetarian my whole life. I always have purchased vegetarian items from all places. My wife is 4-6 weeks pregnant. She was kind of craving for those food items. She opened the item in the afternoon and for the first time in the USA she accidentally chew on RUBBER GLOVE PIECE. She first thought it was a condom piece. Amazing, as of 5/6/2017 we still have non-food items mixed in the food items in the great California.

My son works down the street from the Chipotle in West Chester, PA. On Friday evening on his dinner break around 6:00 he purchased and ate a steak burrito. By 7:30 he was violently ill at work. He had to finish up for 8:00 (not sure how he did it) and then went to his car and called me. He was so sick he couldn't drive, he could barely walk. He had to wait over 30 min for me to get to him from home to take him to the ER which thankfully was right down the street -- he just couldn't make it himself. He was given an IV for hydration and a med for nausea and vomiting. They did blood work and a CatScan because of the severe abdominal pain and even offered Morphine! His fever was 99.1 and he had chills and a bad headache.

I've purchased 2 bowls (total came to $15.52 after tax); one of them was a chicken bowl, which was for my husband. He has been experiencing a severe diarrhea, nausea, stomach cramps since the night he consumed it. I am afraid that the issue was caused by the chicken; I ate steak/chorizo bowl with no issues. The bowls had practically the same items, except for the meat. I went to Mira Mesa, San Diego location (store 0235) around 4:45 PM on Saturday, 3/18/2017.

Chipotle in Bellevue, WA gave me food poisoning on December 10th 2016 and is refusing to take responsibility and cover the expenses I incurred at the emergency room as a result of their negligence. Between Chipotle and their insurance company (ESIS), they should be shut down for how incompetent and negligent they are not only with customer care, but also the lack of sanitation in their restaurants. If you think they are safe now and have learned from their past issues, think again.

My wife got severe food poisoning on Saturday 3/4/2017. They still have bacteria problems. She was bleeding from her nose as she was vomiting. They should close their doors. They haven't figured out how to safely serve food.

We have been a loyal customer for Chipotle in long branch, but on 1-18-17, we received the worst service in long time. When I pointed out to Ms. **, she did not even try to even listen to my mistreatment by the staff, but advise me to point it out next time. I didn't understand what she was implying by saying that point it out next time, if I have issue now I am going to point out now and not next time. The problem was that my bowl was not to the point like very time I get serve, my bowls look half empty, and I paid for the full bowl. When pointed out Ms ** said that they are in training, but did not look into the matter. I felt like it was done on purpose or you do not want our business. So I wish I get compensated or you will lose my business for good.

I went to Chipotle today. Bought 3 veggie bowls for my family. They were half full, no onions, no Guacamole, no sour cream, beans, corn and many more. I have gone here a lot of times - happens almost all the time. Paid $6.00 per bowl and it was half empty. Workers are being very cheap not putting enough food in the plate. They need to step up their work a lot more. I hope this will help anyone who reads this. Thank you.

On November 8, 2016 at approximately 2PM, we picked up a burrito at our Eden Prairie Minnesota Chipotle. My daughter bit into her burrito and found something very hard in her bite. When she took it out of her mouth to see what it was, it was a screw!! We immediately called the restaurant. We were told to bring it into the store. My husband and daughter both went into the store and gave the screw to the manager. They were told it probably came from the cheese grater. No apologies were made but they were sent home with free burrito coupons.

My husband and I went to Chipotle and I had a horrible experience. I was eating and then I saw a piece of hair in my food. Omg this was a really bad experience. The staff need to put their hair slick back because it's very important. I see their hair not slick back and trying to look cute. I felt sick to my stomach! I will never go there again!!!

Chipotle just did this to my son and I. Still have not received a phone call- it was Halloween if you came in with a costume on you got a discount. A friend and him came in as Donald Trump and were told by multiple servers to leave -- he is 17!! He said "you have to serve me." They said "boy you better leave!!" He said "I will call your human relations dept." They then served him - made his food sloppy and laughed as they did. This is horrible... Regardless of who you support Respect each other. And can they do that? Tell him to leave?? There were witnesses... People I didn't know were there said "My child saw what happened. That's awful." I can't believe they didn't even call me and apologize... And the manager when I told him said "lady I don't have time for this" and hung up on me!! Finneytown Ohio Chipotle is discriminating and no one cares!!

When: 10/19/2016, Symptoms started: 10/19/2016, What he ate: 2 Tacos Barbacoa; steak, veggies, cheese, and sour cream. Location: Chipotle Mexican Grill, East Palm Canyon Drive, Palm Springs, CA, United States, Phone: (760) 325-0346, Symptoms: Diarrhea, Nausea, Fever, and Vomiting.

I have gone several times to Chipotle and on several occasion both me and my husband have gotten sick from going to the bathroom several times to vomiting. Just yesterday October 23, 2016 we went again and the same thing, this time my son went with us and he started feeling really sick and the funny part was that the day before I spoke with my brother which is in Utah and he was heading to Chipotle which was 25 miles from where he is staying at. And just yesterday he called me to tell me that he got sick from the food he ate at Chipotle and I have heard from different people that they had had the same sickness. This needs to be reported. It could go as far as getting a bacteria or something really bad.

I don't know about you but every time me and my crew go to Chipotle, I feel like I always get some high quality eatin in. It's a great place to hang out with my peeps and eat some of them high quality meals that they have. I put this place above all when it's time for a night with the bros. Last but not least, I really appreciate how clean this place is. Cleanest place in town! Gourmet food, nice place to chill, and the cleanest place I've ever seen. What more is there to ask?

Deerfield Chipotle, 10/19/16, 2:00 PM. I stood at the counter waiting for service, no one in front of me. One girl behind the counter was finishing an order for someone. The other girl kept her back to me as I was waiting there, joking and laughing with the cook and opening paper bags and setting them out, one after another. I gave it a few minutes and I was still ignored. I gave up and left. I've complained in the past about poor customer service there. I'll never again go there now that there is new Roti across the street with better attention to customers.

I have only gone to Chipotle 3 times, once during business day and twice on weekend. Both times on weekend got sick but was not sure until this past weekend, my son and I both were sick! He vomit 25 minutes after eating and I am still having stomach pains, cramps, bloated feels like something is crawling around in my stomach. Have not eaten much since Saturday and feeling really bad still today. A few things I notice about the workers, you never see them wash their hands, no gloves, and they are just a bunch of kids with bad hygiene habits. I don't think I will ever eat there again.

I travel 37 miles Crystal River, with my family to eat at the closest Chipotle Restaurant, in Ocala Fl. And always have had good service and food there. Until last night. It took me at least 20 minutes to get my food. When we got there the restaurant and outdoor seating was moderately full. The line was a little longer than normal but it moved fast until I got up to make my order then, that's when it changed.

I'm a vegetarian and I often go to chipotle just for sofritas, corn, and tomato and sometimes rice. I was halfway through my meal when I noticed that there was chicken in my sofritas. The chicken blended in very well. I immediately spit it out and called chipotle's Corporate number. The lady on the phone was no help at all and was very unsympathetic. My stomach began to hurt about 25 minutes later and the pain was terrible. I emailed chipotle, but I doubt they'll do anything about it. I also had to ask for my drink and my chips that came with my meal, but I didn't receive the chips either.

So I have been a loyal Chipotle customer for years! I literally have enjoyed those burritos and bowls hundreds of times. But my time is pretty much over with this company. Chipotle loves to give the allusion it is a 'healthy' alternative to fast food. The reality is, it is ANYTHING BUT HEALTHY. I really started to notice a difference in my well being after a Chipotle opened right down the street from me, and I began to frequent it more often. After eating burritos about a year ago, I would feel sick, and lethargic. I told myself I would stick to the bowls, as the burritos were just way too much food. After eating the bowls I have realized they always cause me to feel ill, after as little as 30 minutes of eating it.

My husband and I ate at Chipotle in Princeton NJ over the weekend and both had gastrointestinal issues within a few hours. The place was filthy, the staff seemed overwhelmed and careless, seeing to lack a management figure. The fountain beverage machine was broken, and the bottled water they were offering for sale was warm. I called customer service this morning and was prompted to email comments/concerns because no one was available to answer the phone. A representative by the name of Ricky called me back, listened to my experience and basically proceeded to what I perceived as answer my concerns in a condescending manner. Stay away unless you want to get sick from your food. No Chipotle for us in the future and will tell everyone that I know about our experience.

Ever since they went Organic, the food has NO taste and they shrunk the burrito shell!!! Am I the ONLY person who noticed how SMALL the burrito shell is now? It's too small to even fit EVERY side on it. And if you want the extra meat on the burrito that use to come free before they shrunk the shell, you have to PAY EXTRA for it now!!! Even after the rewards program, I'm not going back in August and September. I earned 2 FREE burritos this month (July 2016) but really... AFTER 9 SEPARATE TRIPS UP TO CHIPOTLE THOSE 2 BURRITOS WERE NOT FREE!!! Gas & Mileage people... DO THE MATH!!! IT WAS A LOSS!!! Chipotle, please go back to the original old way, bigger burrito shell or I'm done!!! Even Subway gives you a 12-inch sandwich for $6.00. SMH!

Usually I love Chipotle. I just used their online pre-ordering service so I could pick up my meal and be back to work on time due to my concern that there would be a long line. I picked it up and returned to work only to find out my order had been completely butchered. There were no beans and instead of giving extra lettuce as I had asked, there was no lettuce! (Of course I ate it and it tasted OK - though salty because there was no lettuce to balance it out, but I am not nearly as full as I would have been if my order had been correct.)

During our basketball tournament at UNCC, I took my team of 15 high school athletes to the Chipotle on N Tryon. Mr. ** made sure that our needs were met and it was an extremely valuable team bonding experience. Mr. ** and his staff were outstanding from the moment we enter and to the very moment we left. I will make sure to include a visit to this location every time we play at UNCC.

Had the chorizo at the Columbia University location at the end of last week. The line moved incredibly quickly. And even though I forgot I wanted to have grilled onions after I had added the lettuce, the woman preparing my three burrito bowls happily complied. The food was delicious. It was a nice experience. Also like the frequent customer card that they are giving out now.

I had just come back from the hospital and was really hungry and the girl at the front counter (her name is Ashley) was super duper nice and thoughtful she even gave me a water cup, although I didn't even ask for one. When I told her that the ice machine was out of Ice she was quick to refill it, and we even started a pleasant conversation. Best Chipotle experience ever.

I visit Chipotle often today. I had a bitter experience at the store located at Mound and 14 mile. There was a employee at 8.45 pm which didn't change the gloves for vegetarian burrito and I saw that she would push back the splitted stuff back in the bins by her hand. She even didn't knew how to roll the burrito and it was a very messy, sticky one which we had to reorder. I think she needs to be retrained as it was very unhygienic to eat this stuff.

I just had a steak burrito with rice, steak, corn, cheese, sour cream, and lettuce today at Chipotle. A few hours after I had stomach pains and chest pains. A few hours after I ended up throwing up and had bad diarrhea. It was the worst stomach pain I have ever had. That is my last time I am eating at Chipotle...

The food is amazing! One taco bowl is enough for two meals. The line always moves quickly regardless of how packed it is. I've never had a bad experience here.

I'm really tired of being treated with no respect in this restaurant. The "kids" behind the counter need to have additional training to slow down a bit and listen to the customer, and when there is a mistake made during providing service, to not engage with the customer and induce an argument. I know this is petty, but I'm sick and tired of this. I ordered two meals and a side of chips and guacamole. The entire order was in front of me and the closest one behind me was way back at the start of the order process. I asked for my order to be bagged separately as half was for my daughter to be dropped back at school and the other for me. The girl on the register thought I said to pay for them separately and only rang up one. When I corrected her she quickly stated, "You were not clear." I responded by saying, "No, you didn't hear what I said."

I took my family to Chipotle in Nashville Tn. This was our first experience with Chipotle. After standing at the counter for a couple minutes, my wife, mother-in-law, and two girls decided to go next door to Subway. I stayed and ordered 4 Chicken Tacos. I can't believe, after all that I've heard about their good food, that I actually put their Chicken in my mouth. There was so much fat on nearly every piece of chicken that I began to gag. I opened the tacos up and saw that there was fat all over the place. There is nothing worse than chicken fat. I was sick all night. This is no accident. I will never recommend this restaurant to anyone, and if the name comes up, I will tell my story. By far, the worse food that I've ever eaten in my our entire life.

I went to Chipotle this afternoon. The first Chipotle I went to did not have guacamole or salsa so I proceeded to go to a second Chipotle a few blocks away. 4 hours after eating there I began to get a stomachache. This stomachache only got worse until I started getting body chills and then proceeded to vomit. I thought that after so many problems with food safety Chipotle must have addressed any issues by now, oh boy was I wrong. I am never eating at Chipotle again. This company has had more than enough chances to change their methods and have failed. Shame on you, Chipotle.

After an afternoon of errands, my husband and I stopped in at our favorite takeout place, Chipotle in Fort Wayne, IN to pick up some carryout dinners. Even after all the negative publicity we have been loyal customers. As the first young lady took our order, another employee picked up a pan of food and began emptying it into another full pan. I noticed she had no gloves on, and reminded our server that she should be wearing gloves while handling food. She went over and spoke to her in private, and the employee left the front counter and went into the back, whispering and talking to other employees. She came back in a few minutes with another employee, who also had no gloves on. One of them began wiping the counter in front of the food with a wet cloth she took from under the counter.

I have contacted Chipotle and I have not received any help with my issue. I ordered two bowls for me and my boyfriend - included double chicken and guac. Half of the chicken in both bowls had tons of tendons and hard pieces. We couldn't eat a lot of the chicken. My boyfriend has spent a lot of money in Chipotle for nearly 11 years - he is quite addicted. I had been eating here as well for many years - I have gotten addicted as well... We both never had this issue with chicken or any issues with the food. I was wondering what can be done about this. We both are not happy with what happened. We have not eaten at Chipotle ever since.

I ate at Chipotle in White Plains, NY with brother yesterday March 26, 2016... Within hours both of us experienced extreme nausea, vomiting, diarrhea, and chills. Apparently this is not uncommon at Chipotles across United States. Never again will I eat at this chain restaurant. What a horrible experience.

I get that I am not your target customer (my age is between 40 and 50), but that does not give you the right to be rude. I asked for a bowl, half chicken, half beef, and you felt the need to correct me twice on what you call the beef. Please people, this is fast food, not Kobe beef. I get that I don't have the stats to make me a "legit" customer in your chain, but trust me that I will NOT be bringing my "legit" money back into your establishment.

Despite being in the news for all the poisonings, Chipotle can't get its act together. Today, I saw an employee cough barely into her elbow while standing in front of the newly chopped steak and chicken. When I got home, there was a hair in my food. The manager Levine says they keep sick employees home. Obviously they aren't looking too carefully. This is in an upscale part of town too.

The location in the Waldo area of Kansas City is my one of my favorite places to eat. Their food is always amazing, the restaurant is always clean, and the staff is always friendly and quick to help. One day I ended up with a forgotten bay leaf in my rice. The manager apologized for the mistake, explained its use for flavor, and replaced my entire order on my next visit. I'm impressed! My family and I eat there every week.

I love Chipotle but my recent visit on Feb 18th ended up with severe stomach pains and several visits to the bathroom. I can isolate it's the food at Chipotle because that was all I ate that day. I had diarrhea for 1 whole day on Friday, 2/19 and lost all appetite for a couple more days after that. My stomach was very sensitive for a few days after that and I get tummy aches easily. I finally feel better after a week when one of my friend informed me of the bad food quality in Chipotle in the month of Feb. On Feb 18th, I only had a salad with 1/2 tofu and 1/2 grilled chicken. Could it be the tofu since not that many people choose that and it might not be as fresh. I went to the Chipotle on East Bidwell Street, Folsom, CA.

After the company's food-safety woes and falling stock price after disappointing earnings, I would have expected friendlier staff. I was at the Chipotle store in Gilroy this afternoon and the cashier looked like he didn't want to be there. Forgot to give the drink cups to the folks in front of us, asked me 2-3 times whether we were eating in or taking out after I responded the first time. I had ordered Sofritas bowl and didn't realize there is an extra charge for guacamole because I always order Veggie bowl and guacamole comes with the price.

I am not impressed by the treatment I received at the North Phoenix location. Not impressed at all. I received a free coupon for a burrito or bowl from this place, and having never gone to Chipotle before, decided to give it a go. I expected a manner of snazz, but only got something resembling McDonald's on a budget. I wasn't a big fan of the slow service (standing behind a pair of tweenyboppers with attitude, for twenty minutes, one of the two being clearly anorexic and high on herself, really isn't my idea of a party), and I also wasn't too keen on how the food itself looked - let's just say that this place had the "we have been recycling the same food for three days" look down to a science.

I used to love Chipotle. I used to eat it almost every day. But recently every time I've gone there's been a problem. There's no lettuce or once they had left a produce sticker and I found it in my bowl. I showed it to the employees and all they did was take it from me and throw it away. Then I contacted Chipotle and they responded saying, "We should take off the produce stickers on the avocados before." That's obvious but when in complaining and that's all they tell me. STOP GOING TO CHIPOTLE. There are better places to eat and where the company actually cares about you.

The first, last, and only time I ever tried Chipotle. I took one bite and trashed the entire meal. I don't know what they put in it... Maybe too much cumin. But it tasted like toxic waste. It was very disgusting smelling like fat brick layer on a hot day crossed with dirty underwear.

We eat at Chipotle every week, LOVE it! Never have been sick. In Appleton, WI it is a very clean, well maintained, great food and Very Friendly Staff! We are very happy with the restaurant here.

I ordered over $500 (was supposed to feed 35) worth of food from this company and got enough to feed less than 20 (and they were not taking large amounts). The only thing I got lots of was brown rice, napkins and bowls. From online catering to pick up the dishonesty and horrible service was atrocious. Don't ever order anything from their online catering.

Ordered a gift card for my granddaughter for Christmas, 2015. I entered my granddaughter's wrong email address. All of the countless attempts, by phone, email were unsuccessful. Worst of all, the reply I received by email included a link where I could enter information on the matter and that it was a 8-8 PM line -- I tried calling the last time at approx. 4:30 PM. Not only did the link not have an area for this but when I called the customer service number displayed there, recorded message said something like, "may be a long wait. They are experiencing long delays, but someone will be with you." After a brief wait, another recording came on stating that "you should try again" and the call was disconnected!!!

Another tip off that basic cleanliness is obviously not a priority to Chipotle is the state of the bathroom. I went in once: never again! Rule of thumb is that if the bathroom is dirty, you don't want to know what goes on in the kitchen.

The 1st time I ran into an issue was a few months ago with the Chipotle's in Patrick Henry Mall in Newport News, VA. I didn't finish eating the bowl because something just did not taste right. Well the next time, about a month later, I decided to hit up the Chipotle's in the Peninsula Town Center in Hampton, VA. The food again tasted a little off and again I thought it was a fluke. Well a 3rd time, a few weeks ago, at the one in Hampton, was worse. I took two bites and it was HORRIBLE. I then noticed it smelled funny too. I was sooooo pissed and I threw away the entire bowl. I haven't been back since and it use to be one of my favorite "treat" spots. SMH.

I was appalled at the Chipotle near my house. When I lived in Washington, DC, I ate at Chipotle faithfully every week. I had not been to the one near my house in Florida in a while because my husband is not as much a fan as I was. We ordered dinner from the one on PGA Boulevard in Palm Beach Gardens, FL. It was so dirty inside that I wanted to leave. We did order take out (I would not stay in there).

I got severely ill, was hospitalized and had my appendix removed after eating at a Chipotle location in Portland, Oregon a few years ago. I called corporate headquarters in Denver just to report my experience. The young lady I spoke with was very rude, short and unsympathetic towards me. I regret not pushing the issue further. Perhaps I might have helped prevent the large outbreak of late in the NW. I will never go back there again.

Most chain restaurants show their support by offering some sort of Military Discount to active military members. Not Chipotle! We went there today, Veterans Day, and didn't get anything, not even 5% off. What a way to show support and appreciation for what these men and women do for their country. Chipotle lost our respect and business all the same time!

I was part of the NYCCT team who went to participate in the Solar Decathlon in Irvine Cali. We ate food from a Chipotle restaurant 3 times during our 29 day visit. I became sick there with diarrhea, and have remained sick since I returned home.

I been going to Chipotle for awhile now in Hamden. I was running errands downtown New Haven and decided to stop at the Chipotle there. I couldn't catch a name, but a short Mexican lady with glasses was very rude to me. I believe she was a manager because of the button down. She looked almost as if she didn't want to be bothered... The employee in a regular shirt was nicer than her. I work restaurant business and this was beyond uncalled for... I'll stick with Hamden. Burrito was good though.

I've tried Chipotle's meats before and I dislike them. Their chicken and steak is dry and flavorless, and whenever you ask for any meat they either put almost no meat or 4 pounds of it on your food. So, after going twice, I decided on my third visit I would just get a bean and cheese burrito. And once I ordered it and it was given to me, the employees gave me very rude looks and seemed to be looking at me while chatting in a rude tone, once I glared at them they stopped and seemed to walk away from their stations. Never going again. Ugh.

I purchase a rice bowl & my rice was hardly done (still hard)... I was mad when I came home & notice the bad experience... I waste my money & wasn't satisfied at all... & on top of that, I was a long time to be seen.

I just ordered my regular yesterday. White rice, black beans, steak, pico and hot salsa, plus guacamole. I was sick about 3-4 hours later and then threw up 11 times and have had diarrhea since. Has anyone else experienced this?? I'm not sure if it's food poisoning or just bad employee hand washing.

I recently picked up a to go order. I ordered a bowl on the app. Everything was great till I got home. I opened the lid. I found a bowl fit for a bird, the amount of food was miniscule. Chipotle should teach their employees exactly how to fill a bowl because every time I go in, they really fill it. I could even see the cardboard bottom, that's how much it was not filled. Now for portion control it's great but when I pay for a service from a big company like Chipotle, I expect nothing but highest standards.

I went to Chipotle for the first time today. I had high expectations but the server was rude and in a rush. Before she even finished my order she started doing another customer's order. I didn't even finish talking. I asked for more rice and beans because the server only gave me super small portions but she already moved on to help others people. The chicken tasted like fatty and the steak had no flavor.

I visited the Chipotle location on Golden Valley, late at night. Store was fairly empty. We have bought their food for at least 4 years. As the years passed the service size had become smaller. If you asked you get lecture on the fact that the food is supposed to be the size of the small container they used for the salsa/guacamole. For the most part you get rude responses. I got home with an almost empty bowl. I think you need to re-evaluate your serving size. I do see other people get full bowls without even asking. Lack of consistency and no customer service. Also had to wait for the cashier as she was in the kitchen.

I usually eat a Chipotle on Grace Street on the VCU campus, every time I've eaten there the food has been great. Well tonight my husband asked what I wanted for dinner and I said Chipotle, so we headed to the location near our home on Staples Mill. First the associates on the front line were extremely slow. They also were horse playing around as me and my husband patiently waited for them to complete our order. Then we finally get home and the rice was rock hard and not cooked. We could not eat it. I was very unhappy and unsatisfactory. They need a new cook and new staff and should receive some training from the VCU campus on West Grace. I will never go back there