Chipotle Reviews

When ordering one Chipotle burrito from the Chipotle app there was an issue getting the burrito remade or getting a refund. The individual Chipotle restaurant (2484 E. Main St Bexley, Oh 43209) I was told could not refund one single burrito because I was not able to pick it up at the available time. I wanted to get it remade but they would not do it so I ask for a refund and they said I had to send an e-mail through the app which does not solve the problem here and now. The worker were very unprofessional when dealing with customers. I've seen this over and over again with this particular location. That's why I usually avoid this location but decided to order here today. This will be my final time ordering from this location.

This was by far the most poorly ran Chipotle I have ever been to. ALL the tables were dirty and not wiped off and empty. The line was long and SO slow by the time we did get our food it was cold. They had NO forks or small tortillas. The last time I was there they didn't have ice. I had to ask for the tables to be wiped twice. I also spoke to the manager when I tried to get a fork and he didn't seem to care much at all. Said they were working on things but seriously didn't care his store was a wreck.

I asked for a little guac to sub for them being out of cheese, how can this place be out of cheese?? The guy says “NO” we have to charge for that, so I said well is my food cheaper since I cannot get what is supposed to come with it? He had the worst attitude ever! I ended up buying chips and guac which he filled a quarter full just to be a complete jerk. The cashier never said hello or goodbye. All I got always a frown and "please step aside". So, If you hate your job find a different one. There were 3 people hanging out talking (while working) and nowhere to sit for customers. Like, grab a rag dude so the PAYING customers can sit down to eat their partial meals that they paid full price for!!

I walked into the location on 2303 W. 95th today. And I ordered a chicken bowl then after informing my server about what to put on my bowl, the next server grab my bowl. Third she goes to the manager. I want cilantro instead of lettuce so he says that he can’t allow me the cilantro then after 15 mins of debating with me he screams out, "You have to pay extra."

I had to laugh because I was looking at Google news and on there it said that Chipotle won’t offer beyond burgers or impossible burgers because they are processed!!!! The funny part of this is in that same ad it said they will still offer a tofu vegetarian dish. HELLO.... tofu is processed, along with fries, chicken nuggets, etc. Do they really think people are that blind and dumb? Chipotle you better get your stories straight before speaking especially on Google!!!!

I placed a catering order with Chipotle catering, outside the 24 hour time frame. I received a confirmation email saying my catering order would be delivered at 12:00 on July 3. The day of July 3rd, I received a phone call from the New York Chipotle store at 11:15 stating they had to cancel my order as they had not received it until now. Being that it was only 45 min until my business lunch, and I received a confirmation email, I was a little upset. I asked if she could still prepare the food, and I would come and pick it up. The store said they did not have enough food and could not offer me anything, the order had to be cancelled. Later that afternoon, after I scrambled to get lunch for a very important office, I called customer Customer Service and stated that I had been charged for the lunch. Customer Service said I would hear from them within 24 business hours. Being that it was a Holiday weekend, I waited to call back.

Really bad experience. Never go back there. Food was nasty and messy. I could not eat my burrito right because they just threw everything together and burrito would not close. When adding more things to the burrito the worker made faces.

I visited the Mentor Avenue location in Mentor, Ohio. The front line staff was very rude and unprofessional. The food was also salty. The cashier Ashley put the icing on the cake. She never made eye contact and handed me my card back as if it was gross. She didn't offer to hand me my receipt and when I said thank you twice (second time louder). Ashley never responded as if I wasn't standing there. It's funny how companies want sell cultured food but don't respect the culture. With this ** on the line, it will for sure hurt the business. I tried to give a one star rating but I had to choose 1. :(

On 06/06 at 9:30 I walked into Chipotle and ordered 2 chicken bowls. One's with extra meat along with a juice, 3 bags of chips and guacamole. Once at checkout the total came to around $28.00. When I was at checkout I asked do they have more chips. There was only one bag up front. She was very rude and said, "Yes we always have chips. Do you want the order." I then stated yes. I needed 3 bags of chips. She went in the back and came back with 3 bags of chips.

Me and my boyfriend got Chipotle last night because we sat in traffic that day and didn’t want to cook dinner. The customer service in the restaurant was very good and the workers were friendly and fast! I ordered a salad bowl w/ steak and veggies, my boyfriend order a rice bowl with chicken and steak. Immediately after eating I had to run to the bathroom and my stomach was in knots for the rest of the night! My boyfriend woke up in the middle of the night 3 times for the toilet! Not ok!!! We both got sick and now he tired for work in the morning bc he was up all night on the toilet!

Ordered online. When our bank statement came we were overcharged $24 on a $19 order. Customer service is a joke. Tried repeatedly to correct it. I gave up after round 5. The store the order came from said it was placed online. Deal with corporate!

Sadly I have had more than one issue with Chipotle. First issue was ordering a large order in advance for pick up. 3 hours in advance. When I arrived, Not only was it not ready, but they had me wait another 30 minutes while they got it ready, defeating the whole purpose of ordering in advance. 2nd issue is.. I do not recommend getting Chipotle through a delivery service. I did this twice, and both times ordered a burrito bowl, and got nothing but a $8 bowl full of rice, If you are not there to watch them make it, they will screw you.

So on 5/14/19 we ordered some Chipotle in advance for my sister's birthday party. When my mom went into the place they said that they couldn't see the order in the system which was weird because we clearly called the place on the official number. We were upset and mad because we ordered like 3 hours in advance. My mom said they would make it on the spot, but she simply didn't have the time to wait another hour or so to wait for her food. So then we had to make our self food which pushed the party, we were gonna eat at 5 pm but we ended up eating around 7 pm.

I used to go to Chipotle on my lunch break at least two or three times per week, the one at 51 Boston Wharf Rd in Boston MA. I order ahead, and on the site you're allowed to specify a pick up time. I went to the pick up time, and stood in a mob of others, about half of which called in ahead, and the rest just walking in. Guess who got served first?

I haven’t eaten at Chipotle for about 5 years...until today, and then I remembered why. I ordered a burrito at the Concord CA location. The worst burrito ever! The rice was uncooked (they didn’t use enough water). The tortilla’s edges were hard (stale), the pinto beans were flavorless, and the carnitas was bland. When it was being put together, the server didn’t bother draining the meat or the beans making it very soggy. I took one bite and it literally fell apart on my plate. I will NEVER eat at Chipotle ever again!!!

You tell them what you want on your bowl and how much of it, they completely ignore you!!! They give you very little rice and meat, and slop on all other items. Even if you say light or a little, they just slap it on as if they do not hear you, and as if you aren't the one paying for what you're ordering.

First off: the store was out of everything. My girlfriend went to the gym next door and thought enough to get us dinner late at night. Not only was the place OUT OF EVERYTHING, she brought a simple chicken burrito home for me. I literally ate less than a third and 30 minutes later I’m still on the couch with my tongue hanging out because it was so ** hot. Like, seriously, so ** hot and so great for my stomach before a day for 4-5 hours of training tomorrow. I haven’t had Chipotle in almost a year because every store around here is such crap. I take a chance on a Friday night and this is what I get. It’s like the store closes at 7 pm and dishes out the leftovers until they close. No one cares about anything. This isn’t a store problem. I own several companies. This is systemic. This is leadership. Chipotle sucks.

I made the order via the Chipotle app. I got a computer message saying my order would ready by 1:45 pm. I got to the store by 1:50 pm and the order still was not ready and I had to wait an extra ten min. The people online got their food before I did. They also gave the incorrect order. Horrible.

Dumpster fire. Prior to entering the line to order my food, I stood in the bathroom looking eye level at what could only be the biggest booger, I've ever seen attached to a wall. Like the stem from a grape and looking still damp, this toenail clipping sized nose cracker stared at me ominously. The feeling of foreboding that was creeping up inside me should have been enough to get me to leave... before it got worse. But I didn't.

Chipotle claims to use all organic ingredients, however every time I eat Chipotle I get a stomach ache that lasts for TWO DAYS!! I eat organic and am vegan, I order a veggie bowl with fajitas and guac, no dairy or meat products. But I still always get the **.

I had the horrible experience of finding a fly in my food. The staff was rude and made it clear that quality customer service is not important to them. I'm done. I will not buy food from there ever again. They are just downright awful.

THE BEVERLY MASSACHUSETTS BRANCH OF CHIPOTLE IS COMPLETELY DISGUSTING AND A RIP OFF!!! I live in town and use to love Chipotle but Beverly has single handedly made me hate it. Disgusting is the nicest way to put it. The steak is all fat and terrible. Also you order a burrito or burrito bowl and it all rice or more or less all cilantro with a little bit of rice. If you want cheese or rice with it better off just doing it yourself. WILL NEVER GO BACK TO BEVERLY MASSACHUSETTS CHIPOTLE AGAIN. Tired of giving it another chance after this. I’m fed up and without a doubt DONE wasting my money eating garbage quality food.

My online Chipotle account was recently hacked and someone ordered food from two different states for delivery. I tried contacting customer support but they were closed. I had to cancel my debit card and we all know what a complete hassle and inconvenience that is. But I get it, things happen. So I then within the next few days tried to contact Chipotle over the phone unsuccessfully so eventually did via email saying someone would be in contact with me. No one has been. Chipotle is obviously completely uncaring about its customers. I love Chipotle but won't be a customer anymore and will be informing my friends. I'm extremely disappointed in them.

My online account was recently hacked and someone ordered the first time $37 worth of food and they picked it up from the store and didn't ask for any ID and it was under a different name! Then they placed another order under another name and ordered $17 worth of food and got it delivered. I canceled my credit card. Contacted Chipotle and they were so unempathetic about the situation. Didn't even offer my a gift card or a coupon or anything! Bad customer service!

The point of online ordering and paying ahead for your order is to be able to walk in, pick up your order, and leave. Tried this 3 times in the past two months and each time they started making my order when I walked in the door. Not only did they not have my order ready at the designated time, but it takes forever for an employee to even ask who you are for your online order. There is no check in kiosk so you wait for them to figure out who you are and then wait for them to make your order. The people in the in store line had food before I did. Well three strikes and you are out. I won’t be doing this again.

Placed online order, went to pick it up, store closed, power outage, completely understandable. Tried to call corporate customer service number to stop transaction, no number listed. Emailed, no response. Next day, called bank, CARD WAS CHARGED!! Called Blue Springs, MO store. Manager couldn’t have cared less, refused in-store refund, said to email. Emailed again, NO response!

I wish I could give this 0 stars, this is by far the worst delivery service I’ve ever used. We ordered our food at 2:50 from a Chipotle literally 3 blocks away, the delivery time was estimated at 3:15. When I checked the website after I ordered it had routed the driver to a completely different address 30+ blocks away. At 3:30 I called the driver and he said he was at the address but no Chipotle existed there, I then told him the correct address and he said he’d head there, cool.

I'm not sure if they don't care anymore when they are selecting employees but they ALL need to go to some sort of customer service training. I online ordered for pickup as I do most times, but to a different store because of where I was, that store was closer. Got there and the food wasn't ready. Ok... I'll wait...and I'm waiting...to be acknowledged. So after literally 5 minutes of standing there I said, "Excuse me!" I get the looks like I'm bothering them. Anyhow, fast forward through their eye rolls and mouth snacking, I'm told my food is coming up. And I had to ask my teenage son who was with me if I was going crazy, but everyone slowed down. It was like I flipped a switch. They went into slow motion and kept rolling their eyes and everything.

Ordered online from Chipotle.com. We never received our order. DoorDash estimated delivery time was 5:35. At 6 PM I called them. They said it was 5 min away. At 6:25 I called again and the delivery was 35 minutes away. Driver finally called me at 6:30 to ask where my house was. She was 40 min away in another town. She blamed her GPS as giving her incorrect directions. I have an email that shows my correct address was put on the order. I was so unhappy with the service (and hungry) I asked to have the order canceled and refunded.

I eat at Chipotle in Concord, CA 4 days a week. The staff is fantastic at this location and they always make me feel welcome. Customer Service is 5 Stars. They always remember my name and say hello! Love Concord CA.

Quality of food, staff and restaurant has plummeted. The bowls have gotten smaller and the prices have increased twice in one year. It's a hit or miss. Sometimes it's cold, sometimes salty, sometimes crunchy. Plan on going elsewhere now.

The restaurant on Main Street in Clayton, Ohio ranks the worst. The interaction with staff is terrible. The person preparing my food was mad because it was 10 mins prior to his shift ending and the other guy acted as if he was doing me a favor to fix my order. It was total chaos. They put someone else order in my bag (which I paid for but didn't realize until I got home). Maybe the extra purchase would've bothered me if the food was actually tasty. It was cold and salty! I see why this chain has problems! My husband told me, "Please don't ever ask me to go there anymore!"

Chipotle was my lifeline in college and onto graduate school. I've seen the good and bad days of Chipotle but things have taken a downward trend lately. The food quality is off! From the heat, water content, viscosity (tells the quality of preparation) and odor. I've recently been unable to stomach a dish that I've been eating for years because of the declining quality! I love this company, its history and its values. Sadly, after years of eating there, I've made the difficult decision to never do business with them. If Chipotle happens to find this review, please do something to turn around the food quality.

Received a gift card to Chipotle. Went my first and last time. Family of four-3 steak burritos and 1 steak tacos. 1. The place was filthy. 2. Everything was cold. 3. One of the three tacos had two pieces of steak and the shells were very stale. 4. The steak was tough and full of gristle. 5. The chips were stale and not good at all-through most away. 6. WAY overpriced. The bill was $62 and change. We have had much better, and more food at places like Casa Fiesta. Chipotle is just an overpriced, overrated Taco Bell. WILL NOT BE BACK!!!

I went to Chipotle tonight for dinner, ordered the steak bowl with rice and guac. When I went home to eat it I bit into a rock! It cracked my tooth and broke my fillin! After calling the store and speaking with the manager on duty, he said this issue has been occurring frequently!!! If multiple customers have been complaining about rice having pebbles, why would you not warn the customers not to buy it! I would rather have my tooth than a Chipotle bowl!!! I'm in pain for eating dinner, this is ridiculous! He said he will remake the bowl for me. I want my money back and my tooth fixed!!!

Terrible experience. Intrusive staff. Rude staff. Made me feel as if I was supposed to finish my food in 5 min and get out of the place as if I was "taking up of their precious space". Food was terrible. The place was dirty and disgusting. I would never go there again.

We go to Chipotle often and are used to the arbitrary amount of each ingredient chosen the staff would add to your bowls. This is especially random when they have a new person on duty. Sometimes when it really seems too little, we would ask if they can add a little more, and they usually do, either to our satisfaction or not, without a fuss. This time, I ordered two steak salad bowls and the amount of steak was way too little, so I asked if he could give a little more. He did, and even offered to give a little more to the other bowl. I gladly said sure and thought he's being nice...

Actually I’m good fan of Chipotle veggie bowl... I ate several times but I had terrible experience after eating Chipotle veggie bowl last week... Me and my husband had veggie bowl that night only. Our throat got infection, feeling sick, fever...experienced like hell.

The first Chipotle experience was good - fully stuffed burrito and bowl. 2nd visit the burrito was smaller and not as tasty. Today with 2 different bowls the quantity was smaller and the presentation lacked appeal. Again the food was not as tasty as originally. Won’t be going back any time soon.

In a nutshell, these establishments do not train their employees to fill the veggie bowls properly. Each time I've gone to order the veggie bowl, it's inconsistent. I've called about this several times and nothing has changed. It's ridiculous.

I've gone to Chipotle off and on since they opened. I've always ordered the same thing...a steak burrito. From day one up until my recent visit their steak has been full of gristle. I won't eat gristle. It is completely unacceptable. What I do is, if I can't reasonably chew through it then I will chew it some and spit out the chewed up gristle. It is fairly common to have to do this with steak these days but usually it is a bite here or there. I kid you not, with Chipotle, it is just about EVERY SINGLE piece of steak! I don't know how they even buy meat with that much gristle in it! They must be going out of their way to buy the steak that others have rejected. Even my cheap taco wagon choices pick better meat to serve.

Myself and wife picked up a veggie bowl from Chipotle today at Lawrenceville, GA. We brought it home to eat just to find out that the bowl was 85% rice and there were hardly any veggies or beans. Even the quality of whatever veggies they had was horrible... looked stale. Extremely dissatisfied with the quality of food they provided. Bye, Bye Chipotle... never again.

With Chipotle's new delivery service, my husband and I decided to try it for the first time. When it came to getting it delivered, the service was terrible. It was pouring rain (why we got delivery) and the guy told my husband to come outside because "he thought he was there". Then, the delivery guy was not there. My husband then had to get in the car to go try to find this delivery guy. Couldn't find him, hung up on my husband. "DoorDash" told us they couldn't refund us and we had to talk to Chipotle. Chipotle told us we had to talk to DoorDash. DO NOT GET CHIPOTLE DELIVERED. DONT GET CHIPOTLE AT ALL, THEY DO NOT TREAT THEIR CUSTOMERS CORRECTLY.

I mistakenly ordered from an incorrect location (completely different zip) and I requested a refund. The manager would not give me my refund and threw away the food. As many times as I eat at Chipotle this is no loyalty to customers.

Every time I go there my burrito gets smaller. This last time I was so shocked at the amount of carnitas the server (girl) put on that I forgot to add pinto beans. She just said "That's it?" and dumbfounded I said, "Yeah, I guess" when I wanted and should have said, "Sorry for bothering you but I changed my mind" and left! I will not go back to what was my favorite fast food. I'm afraid if I did, I would owe them food the way it was going.

The food is not as good as Taco Bell. The food is always cold, the rich is not fully cooked, the beef is not fully cooked so it is tuff. It's lousy bad food compared to a real Mexican restaurant. I tried it at 3 different locations and all 3 had the not cooked rice and tuff, partially cooked beef and cold food. It's disgusting. One time they put the bay leaf in my burrito. They need to cook the meat for an hour longer than they currently do and they need for the food to be warm or hot.

I went through the line and was given very little food in my order. I almost walked away from the line to pay because the price was not worth my order. Then I turned around and the woman was putting three spoons of food on every person behind me. Why was I charged the same with so little and they given so much. Made me literally sick.

I was very excited to find that Chipotle now offers delivery with DoorDash (who are extremely quick!). So being that I have 3 children at home, and my husband had the car, I ordered dinner for us. I ordered through the app DoorDash. Chipotle is very expensive but the kids were craving it, so I treated them. The order came quickly within 30 minutes. But lo and behold I was missing at least half of the items that I ordered. On top of that, the food that we did order was extremely little. I was upset, but my son, who is 7 was terribly upset because he did not have his food. I then called to let them know half of the order was missing. The TWO general managers, Frankie and Daphnie told me there was nothing they could do. Their employee had made a mistake when looking at the order. I told them, I was charged fully for the food that I DID NOT receive. Once again I was told there was nothing they could do.

Food is just ok for what we get. Truth is, we can make our own for a lot less than we are charged... Even so, when out and about, we have ordered Vegan bowls and as Vegans we do not order dairy or meat. Because of this, we feel we are overcharged, when compared to the standard bowls, and have decided NOT to go to this eatery until this unfairness is rectified. Also, when I go with my husband, my bowl has been consistently about 1/3 less than my husband's. This is a major problem for me. Yet another way the society cheats women!

The staff was okay, I ordered the chicken bowl. It may have just been vegetarian as they literally had little to no meat. This has happened more time than I would like to mention, there was one time, I just demanded my money back, there really should be a law against this sort of thing. #boycot/Chipotle

I ordered 2 burrito bowls and they may have just been vegetarian as they literally had 3 pieces of meat. 1 of which has so much fat, I spit it out. Gross. No meat and the food was awful. My first time eating Chipotle and it was my last. This is not Mexican food. This is gross and in no way, shape or form can this be authentic Mexican food. You definitely missed the mark Chipotle. Sadly, Taco Bell has you beat. Do not eat at Chipotle, EVER!!!

Tried the steak bowl. And hey, we all get a little chewy meat at the restaurant, but this was 80% gristle - and thats being generous. If thats any indication of their food quality, they will be in trouble again. I'd have thought they learned a lesson a few years ago when they had bad food issues. Obviously not. How many chances do you get? I didn't know that low grade of food was even available until I ate at Chipotle.

On February 9, 2018, my goddaughter and myself went to Chipotle for dinner. She had the bowl without the beans, while I chose the burrito in a bowl with the black beans. An hour after I ate the food I got sick as a dog, but my goddaughter was ok. I was fine until I ate the food, it was the only food that I consumed all day and I believe that the black beans were going bad. I attempted to contact them with no luck.

I visited the Chipotle in Middletown KY as I have many times. The staff there is GREAT and the store is very clean!!! I have never had a problem until today. I ordered the burrito bowl, what I always order. Fortunately I only ate a small amount while sitting in my car before going in grocery. About an hr later I got stomach cramps. By the time I got home I couldn't even get my groceries out of my car. I felt so bad. I have a pouch instead of a colon so it's always scary with stomach problems. I went straight to bed after taking meds and I am better, but I'm positive it was the food! Unfortunately I can't take a chance so I won't be going back???

Yesterday (1/15/18) I went to get some food for my son. My family is a regular customer (Buford GA location). The employee that was taking my order was rude not only verbally, with her body language too. She even throw the containers with food in the bag. When I asked to speak with the manager, she went to the back and I could see her talking to other employees, I believe about me, laughing etc. So, I waited for the manager and got tired waiting and decide to leave and I told other employee there, that I will make my complaint online, this other employee sarcastically said "oh yeah". Then I go to my car and told my husband what happened and he asked me to go inside and get the names of the employees. When I get back in the store, there were 4 employees behind the counter, including the two that were rude to me. The one that I had the issue told the others something, they looked at me and started laughing.

Issues with Chipotle Grill?? - Call Sam at **. He's a live person! Not an Interactive Voice Recognition system. January 1, 2018 – I was working at a nearby hotel and was ready to eat. I had a craving for Chipotle and proceeded to place an order online. I ordered my bowl and scheduled it for pick up at 6pm. It had already snowed (in Texas) so you know it was very cold! I walk three blocks to pick up my bowl, but found the location at 801 Congress was closed. I checked my phone to make sure I didn't place my order at the wrong location. I was right. I was standing at the correct location. Needless to say, by the time I'd returned to the hotel, I'd already burned up the majority of my lunch and had no other option.

I found a live bug in my burrito bowl while eating at the West Dundee location in Illinois. It was some sort of beetle with spots on it. An employee asked if I wanted another bowl (which obviously I don't since my appetite disappeared after I nearly ate a live bug). Instead, the manager came and took down my name and info & offered me a full refund. With my previous experience of getting sick from Chipotle and now finding a bug in my food, I most likely will not return.

Chipotle needs to refine their menus to include vegetarians since the whole world is not carnivorous. I ordered a black bean brown rice burrito and the rice was barely cooked. I hope the cooks are aware that brown rice needs a little more time than white rice to cook properly. The tortilla was tough and not palatable at all. Chipotle, in my opinion, is overrated and overpriced. I have eaten at other Mexican restaurants that are 100% better than the food served at Chipotle, and I will NOT be returning for more of their tasteless burritos.

Just after a few minutes of eating my Chipotle burrito (both beans, sofritas, corn, guacamole, and lettuce) - what I usually order, I experienced stomach pain. I just thought I may have eaten it too fast, so I didn't really think of it much. Later, I was a bit gassy, but slept it off. My stomach hurt the next morning, but otherwise I felt ok enough to eat breakfast and hit the gym.

Just good 'plain' ingredients that make up some delicious meals. Not a lot of added chemicals or preservatives or fillers to get in the way of what should be simple FOOD.

I visited Chipotle grill locations in Florida, New Jersey, New York, and Pennsylvania… Without exception, the dining area of each location I've visited was filthy. From dried on and smeared beans stuck to the table, to lettuce and cheese on the seats, not to mention bits of food at the bottom of the plastic utensil containers... Each location displayed the very same issues.

I feel as though I can find healthy food choices at Chipotle and that the restaurant does its best to be environmentally and socially responsible. I know they have had recent trouble with food-poisoning, so that does cause me some worry. I fear that is more likely when food is sourced locally from many different venues.

I think many 1 stars reviews (more than rating 5) are here just because when everything is great, people don't bother themselves writing reviews. Reading it, you see that it's particular place who didn't cook properly or didn't offer it properly or had dirty place. But if to think about experience in general, it's the best fast food, by quality and taste. I love bowl, my son likes burritos - both are huge and one portion is enough to make even a big man not hungry. We buy it in Mississauga, Canada, always well cooked, I like the choice and mainly - the policy of the company with requirements to the products.

I ate at Chipotle in Champaign IL on Sunday 7/16/17 sometime around 8:00 pm. Monday evening I had some stomach cramping. Tuesday at noon I was vomiting and had such severe pain I thought I was having an appendix attack. I had to go to the Emergency room. I had to have CT's. Nothing is wrong with appendix. White blood cells are high. Doctor says Norovirus and now I will have a huge hospital bill.

No wonder Chipotle has so much health issues and recent problems that has made lot of people sick to the point that they have filed lawsuits against these franchise. Today was the first visit and for sure the last time visiting this place again. The one on 13780 NE 175th St Ste 104, Woodinville, WA 98072. So I walked into this place and started ordering my food, one of the girls behind the counter (** one), when she was asking me if I want Pinto or Black Beans put her finger in the Pinto beans and actually touched the beans.

For the LAST time went to Chipotle for a grilled chicken salad. No beans, no onions, no peppers, just lettuce & chicken w/ salsa. The server puts about a half of a scoop of gristly, over-done chicken on the lettuce, charges me for a "kid chip" which should come with a salad... You know, like crackers?? My total is over $10. NEVER AGAIN. Qdoba from now on!!

So I went into the Chipotle near my house in Elk Grove, California. I usually go there once a month. I ordered a steak burrito like always. I had a special request this time though. I asked the worker if she could cut my burrito in half. While she was doing it she had kind of an attitude like I put her out but I figured, "Oh well I'm paying for this expensive burrito the least they can do is accommodate my request" which wasn't too hard at all but she made it seem like it was. Reason for that was I had planning to eat half now and then after had got to work I was going to eat it later on. I work nights in Lake Tahoe so I figured it'd be nice to have that for lunch which I usually take around 12 midnight. But before I could eat my burrito for my lunch break I started to feel a little queasy. The next thing I knew I was running for the side of the road and hiding my head behind a fence because I had started to throw up.

The food used to be good. Unfortunately our recent experience the staff was ABSENT - eating their own dinner (during dinner hour), the cooking area was a mess and the whole dining room was dirty and chaotic. The crew (once they finished eating and came to serve us) was disorganized and confused. I don't know. We won't be back. Never mind the unfriendliness of the dining area. It's freezing cold (no matter which state you are in or which season it is), the furniture is tiny, uncomfortable and like made for children. We sat outside just to get away from the people unfriendly dining area. We wonder if maybe the investment bankers buyout has started and they are cutting costs to the bone to puff up the financials and therefore it is on its way out.

This was the first visit and for sure the last time visiting this place again. I order a steak taco and the tortillas was cold and the steak meat was not cooked well. Beans were also cold and the toppings didn't look fresh, they didn't have any utensils to eat with, aside from minor issues regarding the cleanliness, of this place, I also wanted to address to the supposed security guard who so rudely disrespected me and my family, by approaching my husband who was obviously had been single out amongst other patrons & stereo type by his appearance.

I ate a burrito at the new Chipotle on Forbes Ave. on May 1. Had diarrhea the next day, directly attributable to the food there. In addition, they violate the civil rights of the handicapped customers by denying them access to the main seating area on the second floor. There is no elevator. They should be shut down.

I went in morning to purchase the Jamba Juice and Chipotle for my wife, I have been vegetarian my whole life. I always have purchased vegetarian items from all places. My wife is 4-6 weeks pregnant. She was kind of craving for those food items. She opened the item in the afternoon and for the first time in the USA she accidentally chew on RUBBER GLOVE PIECE. She first thought it was a condom piece. Amazing, as of 5/6/2017 we still have non-food items mixed in the food items in the great California.

My son works down the street from the Chipotle in West Chester, PA. On Friday evening on his dinner break around 6:00 he purchased and ate a steak burrito. By 7:30 he was violently ill at work. He had to finish up for 8:00 (not sure how he did it) and then went to his car and called me. He was so sick he couldn't drive, he could barely walk. He had to wait over 30 min for me to get to him from home to take him to the ER which thankfully was right down the street -- he just couldn't make it himself. He was given an IV for hydration and a med for nausea and vomiting. They did blood work and a CatScan because of the severe abdominal pain and even offered Morphine! His fever was 99.1 and he had chills and a bad headache.

I've purchased 2 bowls (total came to $15.52 after tax); one of them was a chicken bowl, which was for my husband. He has been experiencing a severe diarrhea, nausea, stomach cramps since the night he consumed it. I am afraid that the issue was caused by the chicken; I ate steak/chorizo bowl with no issues. The bowls had practically the same items, except for the meat. I went to Mira Mesa, San Diego location (store 0235) around 4:45 PM on Saturday, 3/18/2017.

Chipotle in Bellevue, WA gave me food poisoning on December 10th 2016 and is refusing to take responsibility and cover the expenses I incurred at the emergency room as a result of their negligence. Between Chipotle and their insurance company (ESIS), they should be shut down for how incompetent and negligent they are not only with customer care, but also the lack of sanitation in their restaurants. If you think they are safe now and have learned from their past issues, think again.

My wife got severe food poisoning on Saturday 3/4/2017. They still have bacteria problems. She was bleeding from her nose as she was vomiting. They should close their doors. They haven't figured out how to safely serve food.

We have been a loyal customer for Chipotle in long branch, but on 1-18-17, we received the worst service in long time. When I pointed out to Ms. **, she did not even try to even listen to my mistreatment by the staff, but advise me to point it out next time. I didn't understand what she was implying by saying that point it out next time, if I have issue now I am going to point out now and not next time. The problem was that my bowl was not to the point like very time I get serve, my bowls look half empty, and I paid for the full bowl. When pointed out Ms ** said that they are in training, but did not look into the matter. I felt like it was done on purpose or you do not want our business. So I wish I get compensated or you will lose my business for good.

I went to Chipotle today. Bought 3 veggie bowls for my family. They were half full, no onions, no Guacamole, no sour cream, beans, corn and many more. I have gone here a lot of times - happens almost all the time. Paid $6.00 per bowl and it was half empty. Workers are being very cheap not putting enough food in the plate. They need to step up their work a lot more. I hope this will help anyone who reads this. Thank you.

On November 8, 2016 at approximately 2PM, we picked up a burrito at our Eden Prairie Minnesota Chipotle. My daughter bit into her burrito and found something very hard in her bite. When she took it out of her mouth to see what it was, it was a screw!! We immediately called the restaurant. We were told to bring it into the store. My husband and daughter both went into the store and gave the screw to the manager. They were told it probably came from the cheese grater. No apologies were made but they were sent home with free burrito coupons.

My husband and I went to Chipotle and I had a horrible experience. I was eating and then I saw a piece of hair in my food. Omg this was a really bad experience. The staff need to put their hair slick back because it's very important. I see their hair not slick back and trying to look cute. I felt sick to my stomach! I will never go there again!!!

Chipotle just did this to my son and I. Still have not received a phone call- it was Halloween if you came in with a costume on you got a discount. A friend and him came in as Donald Trump and were told by multiple servers to leave -- he is 17!! He said "you have to serve me." They said "boy you better leave!!" He said "I will call your human relations dept." They then served him - made his food sloppy and laughed as they did. This is horrible... Regardless of who you support Respect each other. And can they do that? Tell him to leave?? There were witnesses... People I didn't know were there said "My child saw what happened. That's awful." I can't believe they didn't even call me and apologize... And the manager when I told him said "lady I don't have time for this" and hung up on me!! Finneytown Ohio Chipotle is discriminating and no one cares!!

When: 10/19/2016, Symptoms started: 10/19/2016, What he ate: 2 Tacos Barbacoa; steak, veggies, cheese, and sour cream. Location: Chipotle Mexican Grill, East Palm Canyon Drive, Palm Springs, CA, United States, Phone: (760) 325-0346, Symptoms: Diarrhea, Nausea, Fever, and Vomiting.

I have gone several times to Chipotle and on several occasion both me and my husband have gotten sick from going to the bathroom several times to vomiting. Just yesterday October 23, 2016 we went again and the same thing, this time my son went with us and he started feeling really sick and the funny part was that the day before I spoke with my brother which is in Utah and he was heading to Chipotle which was 25 miles from where he is staying at. And just yesterday he called me to tell me that he got sick from the food he ate at Chipotle and I have heard from different people that they had had the same sickness. This needs to be reported. It could go as far as getting a bacteria or something really bad.

I don't know about you but every time me and my crew go to Chipotle, I feel like I always get some high quality eatin in. It's a great place to hang out with my peeps and eat some of them high quality meals that they have. I put this place above all when it's time for a night with the bros. Last but not least, I really appreciate how clean this place is. Cleanest place in town! Gourmet food, nice place to chill, and the cleanest place I've ever seen. What more is there to ask?

Deerfield Chipotle, 10/19/16, 2:00 PM. I stood at the counter waiting for service, no one in front of me. One girl behind the counter was finishing an order for someone. The other girl kept her back to me as I was waiting there, joking and laughing with the cook and opening paper bags and setting them out, one after another. I gave it a few minutes and I was still ignored. I gave up and left. I've complained in the past about poor customer service there. I'll never again go there now that there is new Roti across the street with better attention to customers.

I have only gone to Chipotle 3 times, once during business day and twice on weekend. Both times on weekend got sick but was not sure until this past weekend, my son and I both were sick! He vomit 25 minutes after eating and I am still having stomach pains, cramps, bloated feels like something is crawling around in my stomach. Have not eaten much since Saturday and feeling really bad still today. A few things I notice about the workers, you never see them wash their hands, no gloves, and they are just a bunch of kids with bad hygiene habits. I don't think I will ever eat there again.

I travel 37 miles Crystal River, with my family to eat at the closest Chipotle Restaurant, in Ocala Fl. And always have had good service and food there. Until last night. It took me at least 20 minutes to get my food. When we got there the restaurant and outdoor seating was moderately full. The line was a little longer than normal but it moved fast until I got up to make my order then, that's when it changed.

I'm a vegetarian and I often go to chipotle just for sofritas, corn, and tomato and sometimes rice. I was halfway through my meal when I noticed that there was chicken in my sofritas. The chicken blended in very well. I immediately spit it out and called chipotle's Corporate number. The lady on the phone was no help at all and was very unsympathetic. My stomach began to hurt about 25 minutes later and the pain was terrible. I emailed chipotle, but I doubt they'll do anything about it. I also had to ask for my drink and my chips that came with my meal, but I didn't receive the chips either.

So I have been a loyal Chipotle customer for years! I literally have enjoyed those burritos and bowls hundreds of times. But my time is pretty much over with this company. Chipotle loves to give the allusion it is a 'healthy' alternative to fast food. The reality is, it is ANYTHING BUT HEALTHY. I really started to notice a difference in my well being after a Chipotle opened right down the street from me, and I began to frequent it more often. After eating burritos about a year ago, I would feel sick, and lethargic. I told myself I would stick to the bowls, as the burritos were just way too much food. After eating the bowls I have realized they always cause me to feel ill, after as little as 30 minutes of eating it.

My husband and I ate at Chipotle in Princeton NJ over the weekend and both had gastrointestinal issues within a few hours. The place was filthy, the staff seemed overwhelmed and careless, seeing to lack a management figure. The fountain beverage machine was broken, and the bottled water they were offering for sale was warm. I called customer service this morning and was prompted to email comments/concerns because no one was available to answer the phone. A representative by the name of Ricky called me back, listened to my experience and basically proceeded to what I perceived as answer my concerns in a condescending manner. Stay away unless you want to get sick from your food. No Chipotle for us in the future and will tell everyone that I know about our experience.

Ever since they went Organic, the food has NO taste and they shrunk the burrito shell!!! Am I the ONLY person who noticed how SMALL the burrito shell is now? It's too small to even fit EVERY side on it. And if you want the extra meat on the burrito that use to come free before they shrunk the shell, you have to PAY EXTRA for it now!!! Even after the rewards program, I'm not going back in August and September. I earned 2 FREE burritos this month (July 2016) but really... AFTER 9 SEPARATE TRIPS UP TO CHIPOTLE THOSE 2 BURRITOS WERE NOT FREE!!! Gas & Mileage people... DO THE MATH!!! IT WAS A LOSS!!! Chipotle, please go back to the original old way, bigger burrito shell or I'm done!!! Even Subway gives you a 12-inch sandwich for $6.00. SMH!

Usually I love Chipotle. I just used their online pre-ordering service so I could pick up my meal and be back to work on time due to my concern that there would be a long line. I picked it up and returned to work only to find out my order had been completely butchered. There were no beans and instead of giving extra lettuce as I had asked, there was no lettuce! (Of course I ate it and it tasted OK - though salty because there was no lettuce to balance it out, but I am not nearly as full as I would have been if my order had been correct.)

During our basketball tournament at UNCC, I took my team of 15 high school athletes to the Chipotle on N Tryon. Mr. ** made sure that our needs were met and it was an extremely valuable team bonding experience. Mr. ** and his staff were outstanding from the moment we enter and to the very moment we left. I will make sure to include a visit to this location every time we play at UNCC.

Had the chorizo at the Columbia University location at the end of last week. The line moved incredibly quickly. And even though I forgot I wanted to have grilled onions after I had added the lettuce, the woman preparing my three burrito bowls happily complied. The food was delicious. It was a nice experience. Also like the frequent customer card that they are giving out now.

I had just come back from the hospital and was really hungry and the girl at the front counter (her name is Ashley) was super duper nice and thoughtful she even gave me a water cup, although I didn't even ask for one. When I told her that the ice machine was out of Ice she was quick to refill it, and we even started a pleasant conversation. Best Chipotle experience ever.

I visit Chipotle often today. I had a bitter experience at the store located at Mound and 14 mile. There was a employee at 8.45 pm which didn't change the gloves for vegetarian burrito and I saw that she would push back the splitted stuff back in the bins by her hand. She even didn't knew how to roll the burrito and it was a very messy, sticky one which we had to reorder. I think she needs to be retrained as it was very unhygienic to eat this stuff.

I just had a steak burrito with rice, steak, corn, cheese, sour cream, and lettuce today at Chipotle. A few hours after I had stomach pains and chest pains. A few hours after I ended up throwing up and had bad diarrhea. It was the worst stomach pain I have ever had. That is my last time I am eating at Chipotle...

The food is amazing! One taco bowl is enough for two meals. The line always moves quickly regardless of how packed it is. I've never had a bad experience here.

I'm really tired of being treated with no respect in this restaurant. The "kids" behind the counter need to have additional training to slow down a bit and listen to the customer, and when there is a mistake made during providing service, to not engage with the customer and induce an argument. I know this is petty, but I'm sick and tired of this. I ordered two meals and a side of chips and guacamole. The entire order was in front of me and the closest one behind me was way back at the start of the order process. I asked for my order to be bagged separately as half was for my daughter to be dropped back at school and the other for me. The girl on the register thought I said to pay for them separately and only rang up one. When I corrected her she quickly stated, "You were not clear." I responded by saying, "No, you didn't hear what I said."

I took my family to Chipotle in Nashville Tn. This was our first experience with Chipotle. After standing at the counter for a couple minutes, my wife, mother-in-law, and two girls decided to go next door to Subway. I stayed and ordered 4 Chicken Tacos. I can't believe, after all that I've heard about their good food, that I actually put their Chicken in my mouth. There was so much fat on nearly every piece of chicken that I began to gag. I opened the tacos up and saw that there was fat all over the place. There is nothing worse than chicken fat. I was sick all night. This is no accident. I will never recommend this restaurant to anyone, and if the name comes up, I will tell my story. By far, the worse food that I've ever eaten in my our entire life.

I went to Chipotle this afternoon. The first Chipotle I went to did not have guacamole or salsa so I proceeded to go to a second Chipotle a few blocks away. 4 hours after eating there I began to get a stomachache. This stomachache only got worse until I started getting body chills and then proceeded to vomit. I thought that after so many problems with food safety Chipotle must have addressed any issues by now, oh boy was I wrong. I am never eating at Chipotle again. This company has had more than enough chances to change their methods and have failed. Shame on you, Chipotle.

After an afternoon of errands, my husband and I stopped in at our favorite takeout place, Chipotle in Fort Wayne, IN to pick up some carryout dinners. Even after all the negative publicity we have been loyal customers. As the first young lady took our order, another employee picked up a pan of food and began emptying it into another full pan. I noticed she had no gloves on, and reminded our server that she should be wearing gloves while handling food. She went over and spoke to her in private, and the employee left the front counter and went into the back, whispering and talking to other employees. She came back in a few minutes with another employee, who also had no gloves on. One of them began wiping the counter in front of the food with a wet cloth she took from under the counter.

I have contacted Chipotle and I have not received any help with my issue. I ordered two bowls for me and my boyfriend - included double chicken and guac. Half of the chicken in both bowls had tons of tendons and hard pieces. We couldn't eat a lot of the chicken. My boyfriend has spent a lot of money in Chipotle for nearly 11 years - he is quite addicted. I had been eating here as well for many years - I have gotten addicted as well... We both never had this issue with chicken or any issues with the food. I was wondering what can be done about this. We both are not happy with what happened. We have not eaten at Chipotle ever since.

I ate at Chipotle in White Plains, NY with brother yesterday March 26, 2016... Within hours both of us experienced extreme nausea, vomiting, diarrhea, and chills. Apparently this is not uncommon at Chipotles across United States. Never again will I eat at this chain restaurant. What a horrible experience.

I get that I am not your target customer (my age is between 40 and 50), but that does not give you the right to be rude. I asked for a bowl, half chicken, half beef, and you felt the need to correct me twice on what you call the beef. Please people, this is fast food, not Kobe beef. I get that I don't have the stats to make me a "legit" customer in your chain, but trust me that I will NOT be bringing my "legit" money back into your establishment.

Despite being in the news for all the poisonings, Chipotle can't get its act together. Today, I saw an employee cough barely into her elbow while standing in front of the newly chopped steak and chicken. When I got home, there was a hair in my food. The manager Levine says they keep sick employees home. Obviously they aren't looking too carefully. This is in an upscale part of town too.

The location in the Waldo area of Kansas City is my one of my favorite places to eat. Their food is always amazing, the restaurant is always clean, and the staff is always friendly and quick to help. One day I ended up with a forgotten bay leaf in my rice. The manager apologized for the mistake, explained its use for flavor, and replaced my entire order on my next visit. I'm impressed! My family and I eat there every week.

I love Chipotle but my recent visit on Feb 18th ended up with severe stomach pains and several visits to the bathroom. I can isolate it's the food at Chipotle because that was all I ate that day. I had diarrhea for 1 whole day on Friday, 2/19 and lost all appetite for a couple more days after that. My stomach was very sensitive for a few days after that and I get tummy aches easily. I finally feel better after a week when one of my friend informed me of the bad food quality in Chipotle in the month of Feb. On Feb 18th, I only had a salad with 1/2 tofu and 1/2 grilled chicken. Could it be the tofu since not that many people choose that and it might not be as fresh. I went to the Chipotle on East Bidwell Street, Folsom, CA.

After the company's food-safety woes and falling stock price after disappointing earnings, I would have expected friendlier staff. I was at the Chipotle store in Gilroy this afternoon and the cashier looked like he didn't want to be there. Forgot to give the drink cups to the folks in front of us, asked me 2-3 times whether we were eating in or taking out after I responded the first time. I had ordered Sofritas bowl and didn't realize there is an extra charge for guacamole because I always order Veggie bowl and guacamole comes with the price.

I am not impressed by the treatment I received at the North Phoenix location. Not impressed at all. I received a free coupon for a burrito or bowl from this place, and having never gone to Chipotle before, decided to give it a go. I expected a manner of snazz, but only got something resembling McDonald's on a budget. I wasn't a big fan of the slow service (standing behind a pair of tweenyboppers with attitude, for twenty minutes, one of the two being clearly anorexic and high on herself, really isn't my idea of a party), and I also wasn't too keen on how the food itself looked - let's just say that this place had the "we have been recycling the same food for three days" look down to a science.

I used to love Chipotle. I used to eat it almost every day. But recently every time I've gone there's been a problem. There's no lettuce or once they had left a produce sticker and I found it in my bowl. I showed it to the employees and all they did was take it from me and throw it away. Then I contacted Chipotle and they responded saying, "We should take off the produce stickers on the avocados before." That's obvious but when in complaining and that's all they tell me. STOP GOING TO CHIPOTLE. There are better places to eat and where the company actually cares about you.

The first, last, and only time I ever tried Chipotle. I took one bite and trashed the entire meal. I don't know what they put in it... Maybe too much cumin. But it tasted like toxic waste. It was very disgusting smelling like fat brick layer on a hot day crossed with dirty underwear.

We eat at Chipotle every week, LOVE it! Never have been sick. In Appleton, WI it is a very clean, well maintained, great food and Very Friendly Staff! We are very happy with the restaurant here.

I ordered over $500 (was supposed to feed 35) worth of food from this company and got enough to feed less than 20 (and they were not taking large amounts). The only thing I got lots of was brown rice, napkins and bowls. From online catering to pick up the dishonesty and horrible service was atrocious. Don't ever order anything from their online catering.

Ordered a gift card for my granddaughter for Christmas, 2015. I entered my granddaughter's wrong email address. All of the countless attempts, by phone, email were unsuccessful. Worst of all, the reply I received by email included a link where I could enter information on the matter and that it was a 8-8 PM line -- I tried calling the last time at approx. 4:30 PM. Not only did the link not have an area for this but when I called the customer service number displayed there, recorded message said something like, "may be a long wait. They are experiencing long delays, but someone will be with you." After a brief wait, another recording came on stating that "you should try again" and the call was disconnected!!!

Another tip off that basic cleanliness is obviously not a priority to Chipotle is the state of the bathroom. I went in once: never again! Rule of thumb is that if the bathroom is dirty, you don't want to know what goes on in the kitchen.

The 1st time I ran into an issue was a few months ago with the Chipotle's in Patrick Henry Mall in Newport News, VA. I didn't finish eating the bowl because something just did not taste right. Well the next time, about a month later, I decided to hit up the Chipotle's in the Peninsula Town Center in Hampton, VA. The food again tasted a little off and again I thought it was a fluke. Well a 3rd time, a few weeks ago, at the one in Hampton, was worse. I took two bites and it was HORRIBLE. I then noticed it smelled funny too. I was sooooo pissed and I threw away the entire bowl. I haven't been back since and it use to be one of my favorite "treat" spots. SMH.

I was appalled at the Chipotle near my house. When I lived in Washington, DC, I ate at Chipotle faithfully every week. I had not been to the one near my house in Florida in a while because my husband is not as much a fan as I was. We ordered dinner from the one on PGA Boulevard in Palm Beach Gardens, FL. It was so dirty inside that I wanted to leave. We did order take out (I would not stay in there).

I got severely ill, was hospitalized and had my appendix removed after eating at a Chipotle location in Portland, Oregon a few years ago. I called corporate headquarters in Denver just to report my experience. The young lady I spoke with was very rude, short and unsympathetic towards me. I regret not pushing the issue further. Perhaps I might have helped prevent the large outbreak of late in the NW. I will never go back there again.

Most chain restaurants show their support by offering some sort of Military Discount to active military members. Not Chipotle! We went there today, Veterans Day, and didn't get anything, not even 5% off. What a way to show support and appreciation for what these men and women do for their country. Chipotle lost our respect and business all the same time!

I was part of the NYCCT team who went to participate in the Solar Decathlon in Irvine Cali. We ate food from a Chipotle restaurant 3 times during our 29 day visit. I became sick there with diarrhea, and have remained sick since I returned home.

I been going to Chipotle for awhile now in Hamden. I was running errands downtown New Haven and decided to stop at the Chipotle there. I couldn't catch a name, but a short Mexican lady with glasses was very rude to me. I believe she was a manager because of the button down. She looked almost as if she didn't want to be bothered... The employee in a regular shirt was nicer than her. I work restaurant business and this was beyond uncalled for... I'll stick with Hamden. Burrito was good though.

I've tried Chipotle's meats before and I dislike them. Their chicken and steak is dry and flavorless, and whenever you ask for any meat they either put almost no meat or 4 pounds of it on your food. So, after going twice, I decided on my third visit I would just get a bean and cheese burrito. And once I ordered it and it was given to me, the employees gave me very rude looks and seemed to be looking at me while chatting in a rude tone, once I glared at them they stopped and seemed to walk away from their stations. Never going again. Ugh.

I purchase a rice bowl & my rice was hardly done (still hard)... I was mad when I came home & notice the bad experience... I waste my money & wasn't satisfied at all... & on top of that, I was a long time to be seen.

I just ordered my regular yesterday. White rice, black beans, steak, pico and hot salsa, plus guacamole. I was sick about 3-4 hours later and then threw up 11 times and have had diarrhea since. Has anyone else experienced this?? I'm not sure if it's food poisoning or just bad employee hand washing.

I recently picked up a to go order. I ordered a bowl on the app. Everything was great till I got home. I opened the lid. I found a bowl fit for a bird, the amount of food was miniscule. Chipotle should teach their employees exactly how to fill a bowl because every time I go in, they really fill it. I could even see the cardboard bottom, that's how much it was not filled. Now for portion control it's great but when I pay for a service from a big company like Chipotle, I expect nothing but highest standards.

I went to Chipotle for the first time today. I had high expectations but the server was rude and in a rush. Before she even finished my order she started doing another customer's order. I didn't even finish talking. I asked for more rice and beans because the server only gave me super small portions but she already moved on to help others people. The chicken tasted like fatty and the steak had no flavor.

I visited the Chipotle location on Golden Valley, late at night. Store was fairly empty. We have bought their food for at least 4 years. As the years passed the service size had become smaller. If you asked you get lecture on the fact that the food is supposed to be the size of the small container they used for the salsa/guacamole. For the most part you get rude responses. I got home with an almost empty bowl. I think you need to re-evaluate your serving size. I do see other people get full bowls without even asking. Lack of consistency and no customer service. Also had to wait for the cashier as she was in the kitchen.

I usually eat a Chipotle on Grace Street on the VCU campus, every time I've eaten there the food has been great. Well tonight my husband asked what I wanted for dinner and I said Chipotle, so we headed to the location near our home on Staples Mill. First the associates on the front line were extremely slow. They also were horse playing around as me and my husband patiently waited for them to complete our order. Then we finally get home and the rice was rock hard and not cooked. We could not eat it. I was very unhappy and unsatisfactory. They need a new cook and new staff and should receive some training from the VCU campus on West Grace. I will never go back there

Last Saturday went to Chipotle to eat, and wait for a client that I was supposed to meet next door at the coffee place 2 hours later. I ordered a bowl of black beans, rice, lettuce, tofu (they said it is non-GMO) and sauce of tomatoes, onions like pico de gallo. While eating I worked on my computer around 35-45 minutes when I started feeling sick in my stomach with pain, cramps, discomfort. I was almost done with the meal, had a bit left but couldn't continue eating. I was sweating cold and felt dizzy. While putting my computer in the computer case felt I needed to throw up, so I called for help to the counter person. They saw me pale and sick and brought me near the bathroom, where I fell by the floor with very low blood pressure. The employee that was with me gave me water, brought me inside the bathroom, where I had diarrhea and vomit several times. It was very scary. I was very weak and shaking. They called the paramedics.

Our company did a group online order. The order was picked up successfully and brought back to the office. When I opened my burrito bowl I was in shock on how much was in the bowl. It wasn't even a normal order. Very little rice when I ordered extra, asked for extra chicken, paid for it, there was no extra chicken, and asked for extra cheese and had very little cheese on it. If the online order form asked for comments on extra's are they not being read?

I am an Acid Chipotle patron. I frequent their establishment often at least a few times a week. I went to the one at 5175 Peachtree Parkway Norcross GA 30092 and normally at other locations the employees have their hair pulled back in a bun or the guys have on hats. This location in particular doesn't require either. The girl cooking in the back had a long loose ponytail. She was playing in her hair and swinging it casually as she was talking with the other employees. She then came out in the front and began prepping food to be set out in the food case. I thought perhaps she was on break but when I received my chicken bowl there a strand of hair about 10 inches long mixed in with my chicken when I took a bite. My wife and I have never been more disgusted.

I have been to Chipotle a moth ago in San Mateo California and noticed that there was a fly/insect in the lettuce. When shown it to one of your employee we got the money back. Today, I have order Chipotle online through postmates.com, the service was good and the food reached within time. Once I started having it, I have seen two flies/insects in my burrito bowl. I understand that your products are organic and fresh produce but does that mean they don't clean it well? I started vomiting after seeing the two insects because at that point I already had some Chipotle. I have taken the pictures of the flies as a proof. Giving back a refund wouldn't help customers if you don't serve clean food. There is no point to go to Chipotle when I want to have healthy food. DO you have any solution?? Please zoom the picture and you can clearly see the flies.

10 years ago when I first started going to Chipotle, it was one of the most delicious things I had ever had (at least for $7). I was hooked immediately and spent the next 10 years eating Chipotle at least three times a week. Over the years, I noticed that the size of the burrito started getting smaller and smaller and the employees were becoming more rude and more stingy with portions. Then a couple more years passed and I noticed it wasn't tasting nearly as good, ingredients weren't as fresh, the taste wasn't nearly as powerful and delicious as it once was, growing more and more disappointed with what used to be my favorite restaurant watching it slipping slowly into sellout/fastfood mode.

I went to 3 interviews with Chipotles in 5 towns which is the area where it's located... Met with group staff.. kitchen apprentice Christopher. The last interview was with a manager named Anna... whom which decided I did not meet the 13 requirements. Of which was new to me. Christopher felt my knowledge of cooking was good enough... yet Ms. Anna waited to tell me on a 3rd interview that I didn't fit requirements that was never listed.

Me and my co workers ordered lunch. We were missing chips and salsa and a side of guacamole. I called the store and the guy told me they gave it to us. I asked to speak to the manager, a woman came on and said the same thing. So I guess they're calling us liars. Great way to treat a customer, we called the corp office and they advised us to call customer service. Very poorly run business. Disappointing!

Been going to this Chipotle in Fountain Valley for two years now. Just last month I decided to go to other Chipotles and see how my burrito is made. First off, I don't feel I'm being treated different by the staff in any way. I also know that it is a hard job working in the food industry and I give people chances to prove themselves. Today was last time going. I get the same burrito in 3 different Chipotles and wrapped very well from all three different places. With great customer service. Every time I come here I get the same runner and the same thing happens to me. I get poor customer service and handling of the product I'm buying. Please train your employees how to wrap a burrito.

On 8/1/15 & 8/8/15, I visited CHIPOTLE AT 4768 Third Avenue BX, NY 10458. I ordered a steak burrito & a chicken bowl which both came with white rice. As I started to eat the burrito the rice was under cooked & hard & crunchy. I went back to the store on 8/2/15 & spoke to the GM, M ** & she heard my concerns & was non apologetic. On 8/8/15 I gave it another try, but I asked first to sample the rice. It was undercooked again. I spoke to assistant manager Saul. He was very concerned, professional & removed the rice & very apologetic & said the employees responsible for the rice should have added more water to it.

I have tried to reach out to Chipotle several times and to bring to their notice the racist nature of servers at Chipotle at Short Pump. I have been visiting the place for close to 7 years, and I have almost always noticed that there is no clear criteria of how much rice is being given in the bowl. The servers don't measure how much rice is being given to each person and most of the times they will cringe if you bring this to their notice. The reason I said racist was because this is not done to people of certain color.

I visited Chipotle at Springfield Ave in New Providence NJ on August 2 2015 and all I have to say is - high time has come for Chipotle to check the process of preparing food and have a better control on ingredients. The chicken was too salty so as the whole chicken bowl. I had to throw the whole meal after having 3-4 bites. It was a pickup so I opened and tasted the food at home.

On July 22nd I went to Chipotle and was eating food from the burrito bowl then I bit into a piece of hard rubbery fat chicken and hurt my tooth. Now I have to make a dentist appointment. My tooth is killing me.

The last three visits to the restaurant on Skibo Road in Fayetteville I have been disappointed with the quality of my food. I might as well order a beans and rice burrito. They are very skimpy with the green pepper and onion fajita vegetables even when I asked for more. The burrito I got this evening had about a tablespoon of meat, 5 or 6 green peppers, about the same amount of onions. I got over a cup of brown rice which was overcooked and tasteless.

I was at Elmore ave Chipotle store in Davenport Iowa. While trying to order 3 meals, the first employee was helpful and nice. The second employee doing the second part of the order, she was yelling continuously at me to say what I want, before I can finish ordering with the first employee. I'm there the orders what I want. I felt like I was there to please employees, and I think the staff lack customer service skills.

Over the last year, each visit has gotten more disappointing. The food isn't consistent, the amount of food is not consistent, the taste is gone. I waited while they cooked chicken. I shouldn't have waited. The chicken was actually burned and with every bite it all had that charred taste. The vinaigrette has changed. Don't like it. Used to be my favorite place to eat. Now I would rather stay at home and eat toast.

Well one day in Chipotle me went in to order a bowl in La Plata. I went in a girl was serving me. I saw her give me 1/2 portions of rice and more. I was mad I asked for more rice cause I could see the bowl. Then when I went to pay for my bowl the girl charged me extra money for more rice. I WAS LIKE "NO I COULD SEE THE BOWL." She was like "I'm charging you." I was about to pit fist or guns up. I decided to report the Chipotle in La Plata for bad and small servings.

The first word that comes to mind after visiting Chipotle? Revolutionary. This exquisite culinary experience is perfect for breaking up the work day! I often times find myself hard pressed to find an offer in today's society including both wholesome GMO-free ingredients at a cost-effective price. Finally an establishment that offers me the nutrients I need, all for less than a large meal at McDonalds. I would refer this to all my friends and intend to be an avid Chipotle consumer for many years to come.

I live in Louisiana, in the Metairie area and I frequent Chipotle quite often. Recently I went inside the one in Elmwood shopping center and I was outraged at what happened. This very young girl greeted me and she was VERY polite, great interaction with customers and she talked clearly and politely. What infuriated me was her "manager" was hovering over this poor girl and making fun of every little thing she did. The young girl touched my burrito (she had gloves on) and the manager yelled at her for a good two minutes while the people behind me just kept coming. Then the manager continues to just STAND THERE while customer after customer pours in. Learn to respect your employees, they're people too.

Passes this today Chipotle restaurant in Calverton Cherry Hill and I had the bad experience of eating a salty meal horrible and pay $12.50. Is very important to give classes to employees and managers of education because employees are always extreme and annoying and not offense managers are very rude and dirty. Was my bad experience at this restaurant and would not recommend going to eat at this restaurant ever...

I got in line and waited my turn. When it was time for me to order a girl comes over and sets down a phone order that has 5 different burrito/fajita on it along with multiple sides. I waited as they fumbled through this order and the line backed 20 people deep, then I look down to see them throwing stuff on my fajita bowl without asking me what I wanted. So now are they going to make me another and back the line up even more or do I tell them to keep their fajita bowl and leave? I choose the latter. There has to be a better way to make phone orders like have a separate area set for them or just don't do them at all because this was ridiculous.

2 weeks ago, the service scooped up 1/2 of my lettuce that fell out of her serving spoon off the counter and put it right into my bowl. Line was too long and I was too rushed to have them remake it. Today, the line was 24 people long. As I watched for the 20 minutes while on line, 2-3 food prep guys in the back DID NOT WEAR GLOVES and made the rice, adding cilantro, etc. They directly touched the rice, pushing them from the big bowl into the rectangular containers for the front slots.

Hello! l am from Mexico so l know what is a burrito. Walking in that big empty restaurant is not nice but oh well it's to go and my second surprise no choices. l used to live at Palm Beach and there was a Chipotle on the corner by my work. l paid close to 10.00$ for a beautiful monster burrito and here with a very poor line to choose from. l don't know how to fill up my 7.74$ burrito then ** did not know how to close it so l end it up with some baseball look like thing. l left very dissatisfied!!

I am a regular visitor to Chipotle in Los Angeles and enjoy the food and ambiance. On this particular occasion, a female employee named ** was very rude and gave me attitude making my burrito bowl. Every single item I requested made her angrier and angrier, until she talked back to me on the last two items. I order my food the same way each time and know how to speak to people properly. Her behavior was very irrational and didn't make any sense. She then asked another employee at the counter how long her break was and immediately left on her break. I don't believe I treated this employee badly in any way and believe the problem lies with the employee.

The clerk was militaristic in her approach. The food was disgusting. I had a chicken taco and they said it was carnitas, but it was grey and it tasted like crap so I threw that out, all this for a stunning $6, and change. I heard it was a McDonald's franchise so never went in before, but had to wait for a prescription so jumped in there for a minute. They made a big deal about the truth being non-GMO, so how they could murder "good meat" the way they did is a scary concept. I will never eat there again. I should have known better. To begin with the only thing that was good was the beer I ordered. Never again!!!

Tonight May 31, 2015 we stopped at Chipotle located at Virginia Beach Blvd., Virginia Beach, Virginia and ordered a chicken burrito bowl to go for my son. Took it home and he ate it. Within a few hrs of eating it he started to throw up and still is. That was the last thing he had and was fine so there is no question that that chicken bowl was the culprit.

I went for job interview and the guy told me in 48 hours he will contact me. So I went home thinking I might get the job. 4 hours later he sent me a email saying "no". Asked him why, he told me because I don't know who founded the company am not qualify. So I got angry and send him a letter. Every time I applied for a new Chipotle, they told me "no" even after five minutes.

After waiting 30 minutes in line...there was no lettuce, there was no steak. The staff (teenagers) thought this was funny and the manager (apprentice) in charge did not seem to care or understand her role. The line had more than 30 people and she did not get the point that part of her job was to keep things going and make sure the staff had what they needed to do their jobs. Chipotle higher ups ... need to wake up when it comes to customer service. You enter a restaurant and the line crosses the threshold of the business, poor layout. Should be more counters and not just one. People pay good money for food. The way they serve is similar to how prisons serve. The food is just plopped down. I will not return and I will do my best to steer folks from Chipotle. The corporate headquarters...you can't get in touch with anyone...I guess we know where staff learns their customer service skills.

Every time I go to the Oceanside store ** has a problem serving. They serve certain people more than others. Rolling eyes and whispering. Just a horrible experience when having to pay my hard earned money.

The Chipotle has been giving very small proportions.

Hi. I eat at Chipotle every other day. I was eating my food when I felt my tooth chip. I spit out my food and found a piece of plastic. Now who will pay for my teeth? I called the Don Mills Rd Chipotle where I got my food. They told me to come back and show them the piece of plastic. The lady said she knew where it broke off of and that I will be getting a call within the next 24 hours. We took pictures. She told me that she would need to keep it for the investigation. I took her name **. She gave me a card with the general manager number and name **. I will keep post on here till I hear back from them. Keep in mind I love Chipotle but I shouldn't have to pay for my teeth.

I was on this particular place (Woburn Ma.) 5/3/15. As you know is open kitchen so I could see the mess, disgusting floor in the kitchen. Staff so slowww, line was around 30 people waiting and they didn't just not move fast enough.

My husband and I have been going to Chipotle for years and love it until the service went down. After we had a baby we started doing the online ordering and our order was never ready at the pick up time and today he brings home our order and I got double steak on my bowl and they put no steak at all on it! He called them and they said they would make a new bowl which is nice but he asked them if we could have something complimentary since it's wasting his time and gas to get there and they said "no we don't do that!" Seriously you can't give a free bag of chips or anything. Just bad business.

Both the Chipotle on Route 4 in Fairfield and the one on Route 4 in Cincinnati (within 2 miles of each other) have started cooking their chicken far less than they used to. My wife got a piece of raw chicken that literally made her sick. It's disgusting how under-cooked their chicken is now at those locations. It doesn't taste like Chipotle, the texture tastes like a tofu burrito. Chipotle was one of my favorite restaurants for 10 years, but now the thought of going there makes me sick. Did Chipotle get new chicken is that why it's so bad now? Heck, I'm tempted to say Hot Head has better quality.

I went to Chipotle inside of the Venetian in Las Vegas. I happen to live here but since friends came to visit we decided during our long walk of the strip to stop into Chipotle. I had never eaten at the restaurant before. I heard rave reviews from a lot of people I knew before visiting. I ordered a steak and chicken taco. I found it very bland. The meat lacked flavor. The sour cream was probably suspect since all the food sits out like cafeteria style. In other words I won't eat there again. Someone ordered the bowl and it was just the way the rice and beans and other toppings went on there that somehow made me a bit ill. Thumbs down and unoriginal.

First I want to say is there are very very very few chipotle restaurants near or on the southeast side of chicago so I travel outside my area to try and enjoy a burrito bowl which sucks after gas is used up to get there. Next issue is when I arrive at one of these establishments I notice the customer in front of receive more meat than they give me and when I asked for more they charge me extra every time. I feel discrimination because I'm black in white neighborhood chipotle, the customer in front is white but gets more meat and not charged extra - it’s very frustrating and offensive to me. Other than that I love the food.

I took my 13-year-old granddaughter and her friend for dinner at Chipotle Grill on Howe Street in Vancouver, BC. The food was fresh and tasty. The staff were pleasant and helpful. If you are looking for "fast food" that is not made of plastic, I would heartily recommend!

Just to inform that we had Two Veg Burrito Bowls from Chipotle at 117828 West Broad Street Richmond VA 23233 on Apr 19 2015. While eating we found Chicken piece in one of the bowls. As we are purely vegetarians this was highly disappointing. We informed this to the Chipotle location. Writing this review so that care should be taken.

I went to Chipotle on winton road in Cincinnati, and the food was awful. I got a chicken burrito bowl with pinto beans, brown rice, and all the trimmings. The chicken was burnt to a crisp and had no adobe flavor. The brown rice was cold and under done. The pinto beans was cold and tasted old. Even the guacamole was made wrong. There were huge pieces of un-chopped cilantro and red onions and even when you mixed the guac it still stayed brown. I called and spoke to the manager **, who spoke fast and around the point. I finally was able to get my money back the next day. The people were friendly. The service was fast, but the food was awful. I won't be back!!

After reading many of these comments, it seems that not many people on here fully understand the company and the presence of human error (both by the crew and customers). Let me explain: I can approach this from two sides: both as a customer and also as a former employee. A few years ago, before I even thought of working in a Chipotle, I was one of the "regulars" that attended my local Chipotle. I had my fair share of good and not-so-good days.

Last Sunday 3/15/15, my friend and I ordered take out at the Lawrence location and the clerk was extremely rude and unprofessional. She has forgotten the type of meat that I have ordered (we found out later) and upon check out the cashier ask her what was inside my bowl (we found out later). So this rude clerk turn to me and asked "wha meat, wha meat!" My friend and I did not understand what she meant and instead of explaining she rolled her eyes at us and whispered a nasty comment to the cashier. The cashier very nicely and professionally explained that the clerk had forgotten the type of meat that she has put into our order when she was asked.

My husband and I both got severely sick after eating at the Chipotle in North Myrtle Beach. I put in a complaint with the company to only be belittled as if I was lying about getting sick. She told me no one else at the restaurant have reported any problems. I was not looking for anything "FREE." I would of though liked a little common respect from the company though. It's OK since I deal with many people in a week and will tell everyone I know of my treatment. I use to eat at Chipotle at least once a week. This was sad to be treated so poorly by the company so called management. This is suppose to be a healthy establishment and thought they might want the feedback but the way I was treated was not necessary.

Hello. I visited the Chipotle in the Bay Ridge section of Brooklyn, NEVER AGAIN. THIS STORE IS HORRIBLE...If I didn't know any better I would think that they purposely give its customers less food so they can overcharge for extra...I've been to other Chipotles but this one is the WORST. I asked for three burrito bowls as I always do when I go here. They are so skimpy with everything. You can still see the bottom of the bowl...something I've NEVER experienced before...and for money it's suppose to get legitimate amount of toppings and meat when I can still see to the bottom of the bowl -- that's ridiculous. At least the rest of the stores give you at least two spoonfuls then if you ask for another spoonful then you're charged. But not here...they give you one spoonful of everything and charge you for more thereafter.

So I ordered a burrito and took a plate in front of the cashier. The cashier took the plate and returned it again. And she called me rude. I was like, call the manager. And the manager even lectured me in front of the other customers. Seriously, being paid $9 an hr as cashier and $12 an hour as manager, is that what they are paid for? The Chipotle China Town DC is the worst Chipotle. Giving small portions, dirty place, rude line people and crazy manager. Being embarrassed in front of other customers was the worst!

Today was any other day at my local Dover location Chipotle. I came in for my usual but unfortunately due to certain people I could not get my usual. Their beans were overcooked. The new girl stuffed my rice in a bowl on a tortilla. Everything about the service was aggravating. I tried to be understanding the first time because I have worked for fastfood but these people were horrible. How they prepared my food was the icing on the cake. No manager was available. Tragic. Definitely won't be attending that restaurant anymore!!!

I met with my mom at Chipotle in Kokomo Indiana. The food was disappointing. They rushed us through the line and one girl rolled her eyes at my mom. The cashier was HORRIBLE. Had anger issues over just having to be there. The food tasted over processed, salty, and not fresh. We will not be back.

I worked for Chipotle for only a month before I put in my two weeks. I started April 2014 and I went home from my job crying every day. You don't get breaks, you aren't allowed to eat, you can't move from your spot for a total of four hours, and the shifts are incredibly long. If you're on the schedule from 7 am to 4 pm, you aren't leaving there until 6 pm, when they finally tell you can go. They insist on having the cashier run from the cash register to the dining room to restock the drink station, sweep the floors, wipe down tables, and gather baskets and trays, which is impossible to finish before having to run back to the cash register.

Today I visited Chipotle during the lunch hour. Upon my arrival the first lady to greet me was fairly pleasant, but when I got the 2nd gentleman, he was very rude and his exact words were "I'm a person. Look at me, don't look at the food". First of all I was very shocked to hear a worker talk to a customer like that. Second, of course I knew he was a person but if I did not look down at the food, how would I know what I wanted in the bowl. Last, the lady that took my money was also rude and I just don't appreciate being treated like that. I can always take my business and along with others some place else. I started to call all the news stations but decided to write this complaint first. I do think it was all because I was an African American.

It's our favorite place to eat and even though the past month we have went there four times, yesterday was the worst time ever. We were in line and they announced they only had one sauce but we still ordered two burritos. They were not fresh at all. They actually scraped burnt green peppers and burnt onions out of the pan and put them on my burrito. I am really upset about this. Took two bites and threw it away. The same for my girlfriend. We are really not satisfied.

Chipotle gahanna Ohio - I stopped in about a month ago. At 11 sign on door manager quit open at 11:30 so I go today to pick up lunch for my wife before I go to work at 12, I pull in at 10:50 wait until 11:12 then just had to leave. What’s wrong with this Chipotle?

I left the Chipotle restaurant in downtown Hopkins Minnesota at 2:40 pm on December 23, 2014. As I was leaving I had no intentions on ever returning to another Chipotle restaurant ever again. In all honesty it was the worst experience I've ever had ordering food. The cashier was representing her black Antichrist gauged earrings while ringing her customers up and telling them to have a nice day. Her hat was so low you could barely see her eyes and to a customer you may wonder if she was on drugs or hung over. Employees were not working and instead talking to their peers while customers were waiting for their food. From my experience the Hopkins Chipotle restaurant is delivering poor business and in turn has become a hangout for the workers' friends and the Antichrist cashier.

Between my husband, myself, our son and his girlfriend, we frequent Chipotle 4 to 5 times a month. Each time the restaurant is out of at least one of the major items; chicken three weeks ago, last week brown rice, and today both the black beans and the Pino beans and pork were out. However there is no compensation in price or discounts for future visits, considering the same price is being charged for less food. Chipotle would only lose profit if a potential customer decides not to purchase anything. The manager appears to need some training in determining the required inventory needed from previous sales history giving special attention to weekends. Every sale lost is not only a dollar lost, but a customer(s) loss as well. My husband doesn't want us to purchase food there anymore. So not sure when we'll go back.

We ordered the catering for 20. We received everything you need except drinks. The 16 teenagers I had at party were in heaven, the parents too. Couldn't ask for anything more. Picked up at 5:30 it was packed and ready. Just unpacked and served. The price was very reasonable. I'm going to order this catering again and again. We also go directly to store very happy, huge portions, fresh and tasty.

Chipotle in West Chester, PA - I went in here to get a burrito last week and was disgusted. This girl that was at the register I guess had just got off her break because she walked past me and was still blowing out cigarette smoke from when she was smoking out front of the store. So then she proceeds to stand there and make small talk with another employee instead of doing anything to get meals sold to the customers (she's supposed to be the cashier). Then, she just stands there with a thousand yard stare right past me and, as if she wasn't standing in the front of a restaurant, proceeds to PUT HER HAND DOWN INSIDE THE FRONT OF HER PANTS AND SCRATCH HER "LADY PARTS". LIKE 5 FEET FROM ME! This girl has long braids in her hair and frequently works the cashier position. She is nasty and the fact that she would just absentmindedly do this in front of customers and think it was okay speaks volumes to the quality of staff and management at this location. I was disgusted.

Chipotle 1851 morse road columbus ohio 43229 - I have been going to this Chipotle since I started working right behind there. My coworkers and I always order online, almost every time our orders are wrong. The attitudes we get from the workers are horrible. I went to corp telling them what was going on but all they did was send free chips and guac. Now let me make this clear. We have never asked for free food, just to make sure our orders are right. I had placed an order yesterday 12/11 and went to the location to pick it up. When I went there the additional side sauces were not even prepared and I still received the same attitudes as I typically do.

I bought 4 burrito from Chantilly location at Virginia, and the rice aren't fully cooked, hard like a rocks. How could this happen? Cooking a rice isn't that hard. Taste them before you sell! Okay? And no receipt in the bag, no order number!!!

Let me be clear, I'm straight. I have Gay friends. I love them just as much as my other friends. I don't hate them but don't agree with their choice in life. I love Texmex food and walk in to a Chipotle here and am confronted with a server wearing a Chipotle shirt saying Homo Estas? and a big rainbow burrito. I'm here to give you 7-9 dollars and now I'm conflicted with supporting your Gay Agenda. I don't go to business to give them my money based on my own beliefs but I will most certainly not go to business who force their beliefs on me. Customer lost for life.

I have read many complaints from previous employees and am shocked by the common theme that permeates these posts. Chipotle does not care about it's employees at all. They fire anyone at any time for no reason, and with no warning. This is how they do business. It is very strange. My daughter was trained on "prep" for 3 days. And although she was an excellent employee, reliable, punctual, friendly, enthusiastic and hard working, she just wasn't fast enough on the prep and was fired on the spot after less than one month. No warnings, no coaching or additional training. Just "next!". They hire and fire at the drop of a hat. The Vero Beach Florida Chipotle has job fairs every Tuesday, what business has job fairs every week that only employs 40 people! I would not recommend Chipotle as a place to work if you were starving, desperate and about to become homeless. Don't waste your time. You'll just get fired. Guaranteed.

My wife, my daughter, and her husband went to Chipotle for dinner. We were able to choose whatever we wanted, and the servers followed our orders exactly. The food was delicious and pretty healthy. Great experience.

Firstly, 2 years ago kudos to cleanest Chipotle ever in Bellevue NE.... Sad to say though ISB Daytona Beach, smallest portions ever, toilets eeeeww, Food poisoning from rice bowl with salad and new soy chili. So bad, I had to visit ER to get anti sickness pills. Knew it was Chipotle's meal as last meal of day and after 2 hours felt very unwell and then, well the meal was history and down the pan.

Writing review after 10th bad experience today. I am a pure vegetarian and I always order a veggie bowl. In busy schedule I have to go Chipotle 4 times a week. Chipotle at Pineville Mathew rd, Charlotte, 28226.... Worst place to go. They never give enough quantity for even one person.. bowl always look like a joke. I told them once that even I will pay you extra but at least give me what I want. If you ask more they give very bad attitude on their face. I never take sour cream, avocado and no meat. At least expect enough quantity to get good sleep after eating.

First thing first about me is I am a flaming homosexual. I have a white Range Rover, which should be a dead giveaway because 90 percent of white Range Rovers are owned by gay men and the other 10 percent are owned by women. I came strolling into Chipotle looking for meat to fill my holes and I was met with grave disappointment. This place absolutely blows. I mean I ordered a burrito and the lady gives me this piece of crap that was slopped together poorly. I seen what she was doing. She put all the chicken in one end of the burrito and gave me practically no rice. I went from only like a herbivore to being assaulted by a chicken massacre in my mouth. Not only was this crime against humanity poorly crafted, but the ingredients also just plain suck.

Apparently the manager Chris hit it on my 16-year-old daughter right in front of me. Meanwhile afterwards employee smells like a big forest of marijuana.. Along with having conversations of marijuana... And can I mentioned that the cooks are very rude. It was to the point I didn't even pick up my order and walked out..

Chipotle little blue prkw independence Missouri - The woman making my order wasn't paying any attention to me, instead she was too worried about her co workers' conversations. She had to ask me three times what I wanted. She was so distracted she put brown rice and had to change it. She put the smallest amount ever of everything I asked for. I looked at her funny because I come 2 times a week and never had 2$ worth of food for $8 before at any chipotle anywhere. My 4 year old finished it and he never eats much so that was the last time I'll be coming to this location.

Today I experienced the usual bad attitude, skimp on ingredients like lettuce is gold, few to no words from the cashier, but also a long black hair bonus. Every employee in sight was a female with very long black weave and no hair nets. Only one girl was even wearing her hair in a ponytail. When I immediately returned to the counter I was given no apology and simply asked if I wanted a refund. Unfortunately I am all the way through with Chipotle! I have am sorry to say that I have visited many locations in different states all over the U.S. and have NEVER had good or friendly service! It's really unbelievable but it's absolutely true...NEVER good service! What a shame because I like the food!

This Chipotle just recently opened so of course I love eating at chipotle. Couldn't resist - had to try it. Well, this had to be the smallest chicken burrito bowl and barbacoa bowl I have ever seen served at any Chipotle. I was very disappointed in the portions that were being served meaning they were not even filling the spoon. Needless to say that was my 1st time for this store and probably my last.

I order a chicken Burrito. The employee rushed me through the line, my burrito was half made right. I felt like I wasn't a customer; I was being treated wrong for my race and gender. I will never go back there.

Food great as usual-servers hard working-friendly. Saturday, Sept. 27 I enter at exactly 6pm on a line with 75 or more people, using the entire perimeter and near the restroom door. I finally reach the cashier at 6:51 PM. Yes 51 minutes. This happens every Saturday, but the line usually moves so the wait is about 20 minutes. Now, people call in their order, including some online. Those requests get priority, slowing the queue to a crawl. Chipotle needs a store double this size with two serving areas and two cashiers. Quality at Moe's is less, but they get my business until Chipotle management addresses the problem.

This is review of the restaurant at: 8 Centerpointe Dr., Lake Oswego, OR. (971) 250-4194. The servings sizes have been shrinking visibly over past 6 months. The average size of a burrito is now 75% of last year's. There are no measurement standards used to create portions: employees simply scoop food onto the tortilla as they see fit. When asked to add ingredients, they simply ignore the requests. New Seasons Lake Oswego has a new burrito bar that serves twice the Chipotle serving, with better ingredients and at a lower price.

On 08/28/14 my Coworkers and I went to this Chipotle for Lunch. While waiting in line we seen a Chipotle employee sneeze directly into a very Large Bowl of Chip that she was preparing. When we confronted the Manager about it, she didn't care. She even made a comment about starving people around the World and food should not be thrown out. Needless to say I decided not to eat. But since we noticed that the chips were still being served I called their corporate office. Corporate then called the Store and talked to the manager. The Manager said the Chips were thrown out. Problem is we seen them being served. This is not only disgusting, it's a health issue. Go there at your own peril.

I don't see what the fuss about this chain is all about! I felt "superior" while walking past "Taco Bell" at the food court to have my first visit at Chipotle! I ordered the crunchy tacos (3) with carnitas as my meat choice! I got the food to go and didn't open until I got back to the office (about 10 minutes later). The bottoms of the "crunchy" tacos were wet and soft from the ingredients and the meat was absolutely bland and tasteless. Just because carnitas is the non-spicy meat choice it doesn't have to mean flavorless!! It was also dry because they don't have a "mild" salsa choice for those of us who don't like spicy! I was able to get down 1 1/2 tacos because of hunger and no other food at the office but just couldn't stomach the rest and started daydreaming about my dinner meal! I understand "food with integrity" is appealing but I was VERY disappointed in the taste and quality and regret spending over $7 only to throw half of it away! Consequence? One-time customer and no recommendation to my friends!

I usually order online Chipotle and go pick up, when it comes to Chipotle, because I hate the customer service in the restaurant. Since, its online service was not working, I had to go to the restaurant to order food. It was the one in Washington Street, Boston. I agree, it's really busy during lunch times. But, still I expect customers to be treated with respect, at least the customers that are not treating employees with any disrespect. I order for 2 burrito bowls. One for me and the other for my friend. The employees were feeling as if I am wasting their time, by ordering 2 bowls. They keep forgetting that I am paying for 2 as well.

I fill an application for employment, went two interviews, hired on the spot, did all the paperwork, got a email saying welcome to the team, gave me my starting schedule then get a email saying sorry for the inconvenience but you can't work for us. Why would you put someone through that much if you was not going to give him the job? Why wouldn't you not even make a person fill out everything to tell him no you can't have a job after we gave you one.