Chick-fil-A Reviews

I love it that they are closed on Sunday. They are very caring not only for their customers but for their employees. They are super clean. Food is always cooked correctly too.

The food at Chick-fil-A is delicious. The staff is friendly and well trained too. The value for money spent is good as well. I always enjoy taking my grandchildren to Chick-fil-A for lunch.

My grandson loves this place and always wants to eat there. He also likes the play room. Their grilled nuggets for children are a great alternative to breaded and fried ones. I first had a chicken sandwich at the one in Charleston, SC when I lived there over 40 years ago.

The staff always seems super friendly & helpful; I personally never came across an employee where I felt they were just going through the motions. They truly seemed to like being there & part of the Chick-fil-A team.

Service was fast, food was hot and overall service was great. I got exactly what I ask for and they did with a smile and ask me to come back.

Chick-fil-A has fresh great tasting food, I think the prices are too high however, and they don't have particularly great service. It seems like they just want to move as many people through their lines as they can. The days of giving customers a warm inviting feeling, that makes them want to come back, over and over again, are fading away more and more all the time.

It's one of the best fast food chains that exist today by a factor of 100. It beats any of the other fast food chains by a mile and the food is very good.

Really clean restaurant with excellent staff. A wide selection on the menu to choose from but a little pricey for what you get. Very few promotions offered too.

Chic-fil-A is a restaurant that not only provides TOP quality food and service but TOP quality support for their community and school district. Thanks Chic-fil-A for all you do and for honoring Abba too.

Always a pleasant dining experience when dining at Chick-fil-A. Always clean good food and friendly employees. Other fast food restaurants need to pattern their employee training from them.

The quality is great. Love their special sauce too. The restaurant is always clean and customer service is off the charts. Employees are always cheerful. Great variety of food and great prices as well.

There is very friendly counter employees that serve you fast and always have the food correct. The restaurants are always very clean and organized. They come to your table and ask if there is anything else you need.

Food is usually very good. Selection is very good, my biggest complaint is customer service. I know that fast food businesses has an a lot of employee turn over, I know I was once in the business. That is why I got out.

Every location I've visited is very clean with well maintained building, parking lot & landscaping. Many locations utilize wireless live order takers in the drive-thru line during rush periods. I'm glad they take Sunday off, and I know their employees are better for it. The attendants are very courteous. My only (minor) complaint is the limited menu (only chicken except at breakfast) and it cost considerably more than McDonald's or Burger King (where you can get a chicken, beef, or fish sandwich).

I think it's great that they are closed on Sundays!!! It's a little expensive though. But the French fries are delicious and the lemonade also tastes good. My favorite is the grilled chicken meal.

Chick-fil-A has great food, service, and personnel. You can always count on the same good quality at any location. I also admire the principles on which the business is founded and the scholarship programs they offer their employees.

Chick-fil-A greets me as soon as I enter and it's always clean. They have an outstanding corporate culture. The food is also high quality and reasonably priced and some of it is very healthy.

A better drive through system would give this restaurant a perfect 10. Customers are often lined up into the street, impeding the flow of traffic. It's not so much that they are slow, they are slammed with customers who tend to bottleneck at the drive through.

Wish more places like this. The most friendly staff and fast food is always hot and good. This is one place everyone should try. You’ll never go to other slow and ungrateful employees at other chains.

The line is forever. It starts around 11 am and doesn't stop until around 2:30/3:00. Most times I get what I order, but several times I've gotten breaded chicken instead of grilled. I try to eat in the restaurant so I can easily exchange the breaded for grilled. The employees are usually very patient but fast.

A coworker brought me a coffee one morning from Chick-fil-A. It was an extra because the coffee she ordered in the drive was supposed to have creamer. As she sat outside the restaurant at an adjacent red light, an employee came running to her car with another cup of coffee. All because the first one didnt have the cream. That is a commitment to excellence!

Chick-fil-A is not very healthy food. It is calorie laden. I realize people know what they are getting when they go there but it contributes to our unhealthy population in The United States. Finally I am aware of this chain's stance against LGBTQ people. And that this chain's owner is part of the religious right which has a poor record on being inclusive, is against women's rights when it comes to their own bodies, etc.

Pleasant and polite servers always welcome each guest. Food is always fresh, hot, and flavorful. The dining area is clean and comfortable.

While their fried chicken products are tasty, I find their prices to be a bit steep. For non-fried entrees, the price can be even more steep. The quality is usually good.

I ordered through the Chick-fil-A App... When I got there, I let them know, through the App, that I was there. It took them 12 minutes to bring out my order. I ordered a salad and a soft drink. I felt that this was a little long.

Customer service is the best which makes you love the food more. The staff is always cleaning and asking if you need something. Any mistakes are corrected immediately.

The chicken is greasy, buns several days old, forgot drinks, fries cold. Never eat there again. What else can I say. It sucked. Never gonna even think of going to this establishment. Not too many people happy that ordered there.

I love Chick-fil-A but I wish they would bring back the Asian salad which was great. And the diet lemonade is so good. Plus, those servers are so well mannered.

I really enjoy visiting Chick-fil-A because the staff is always polite and they always have a smile on their faces. The quality of the food is great and the price is decent. I think it's one of the best fast food chains around.

Remarkable customer service! The food at Chick-fil-A is delightful; it's fresh, well prepared and delicious. The overall experience is comparable to a 5 star resort.

Quick friendly service. Variety of choices on their menu. Great tasting chicken and their salads are very good. Reasonable prices of all the food offered for breakfast, lunch, and dinner. Very little wait time for pickup or dine in.

I love the food but a little spendy. Also enjoy the family atmosphere. Wish the drive-thru moved faster. Have sat in it for 20 mins because once you're in you cannot get out.

Excellent choices, outstanding quality, and consistency. The staff is always friendly, clean and professional in appearance, and behavior. I consider Chick-fil-A to be the best of the 'fast food' restaurants.

The food was wonderful but the top prize goes to their customer service which was way beyond expectations. Taking orders out in line to speed up drive through, stopping traffic to let people get out of parking spaces, rounding at tables offering drink refills.

Fast, friendly and very good, fresh food. Nice atmosphere and the store delivers for luncheons and other functions. Food is hot and delicious when delivered. Prices are fair. The company is most supportive of communities and gives back to the community. Excellent moral values and I applaud them for being closed Sunday and sticking to their moral values. Hats off to Chick-fil-A.

The staff is always courteous. I really appreciate that. I don't have to be treated like a queen but decency goes a long way. Wonderful store and staff.

The workers at Chick-fil-A are super friendly. They keep the restaurant super clean. The food is always delicious. They are efficient and helpful and come around and ask if they can do anything for you.

Chick-fil-A is a great place to eat, whether it be for breakfast, lunch, dinner or just a quick snack. Their quality and quantity of food is great!! You are always greeted with a smile from the employees and they are steadfast in their service to the customers, which is awesome, because most customers are on a tight time frame, so it helps immensely!! Overall, I would definitely recommend this chain to anyone!!

The side of super food is too small. Even the large is too small. I have a diabetic brother and having the carbs as a chart in the store and by drive-thru so that when asked to get food on the run I can get his insulin right. Thanks.

No matter which location I visit, the staff is very friendly, knowledgeable and courteous. And my order is always right the first time. Chick-fil-A does fast food right. I am a customer for life.

Chick-fil-A is a great place to take children. Their indoor play areas are clean and maintained. They pride themselves on their customer service and do a great job, but at times go overboard with the pleasantness.

Chick-fil-A is a quality restaurant food chain. The food is always hot and fresh. The staff is always friendly and seem concerned for the customer's ultimate satisfaction. Prices are good, too.

Chick-Fil-A is a wonderful fast food restaurant. They always treat you with respect and kindness. They keep a clean restaurant and there is always a worker walking around cleaning tables and the floor.

Customer service is great, dining area is always clean. The rest Sunday as a day of rest time for God and family, the cashiers assure that the lines move fast, whether dining in or driving through.

Good food, good service, sometimes too crowded but overall worth the wait. Would be nice to maybe expand the menu. Friendly, clean and comfortable atmosphere.

Chick-fil-A not only has wonderful, mostly healthy food (I loved a salad I had there last week), but they are a generous company, supporting causes like childhood cancer, which I appreciate in a company.

Chick-fil-A does what many want for a company to do for their patrons. They provide a meal that is tasty and they act like the people who go there act. Being for this county and standing for values.

Always good and I've never had a problem with Chick-fil-A's customer service. The only problem is I try not to get too attached to certain items on their menu because they are quick to remove them. In September they're removing their chicken salad which is really good and one of my lunchtime favorites. However, they have the recipe for it on their Facebook page.

Chick-fil-A employees are friendly and courteous. My order is always right, no matter which location I go to. Prices are within a $2-$3 difference from McDonald's. But I'd rather pay more for great customer service and good quality food.

Chick-fil-A is the best fast-food restaurant with the best, nice, cordial cashiers/order takers ever. Other fast-food places should take customer service tips from them.

Handles their business like a 5-star restaurant. Never saw such excellent customers service in my life! I was completely impressed how the store employees walked throughout the restaurant and checked at each table to make sure everyone was happy - amazing!

It's always a great experience visiting Chick-fil-A. Starting with getting out of your car in a clean parking lot. A friendly hello greets you as you approach the counter. Professional, happy, employees... tasty, hot, fresh food. That pretty much sums it up!

I stopped by at Chick-fil-A on Cobb Pkwy by Walmart yesterday morning and the line was so long. I skipped to get to the window to order my food, when I got to the window was 10:29 am. I was going to tell the lady what happened and wanting to order my breakfast and the lady yelled from the back, "Breakfast is over. You skipped the window to order your food so you can't order." I don't think 2 bagels egg and cheese would have been the end of the world considering that this is a custom service business. I love Chick-fil-A but after this horrible attitude and experience I don't think I ever want to deal with this place. Plus I had my little 4 pound Yorkie with me and the lady at the window gave me a look like a had a giant lion with because he started barking when the lady from the back yelled at me that I skipped the window... Soooooooo disgusted. The worse experience ever!!!

I love the food and service at Chick-fil-A but today I had a horrible experience. I placed my order with a new cashier and when I asked for an extra condiment I was told I could not have it. Then I told him I had placed the same order several times before and had never had this problem. Then another nosy new cashier interferes and went and told the manager. The young RUDE manager walked over and said, "Ma’am we cannot give you the extra condiment because it will be excessive!" I then offer to pay for it and she still refused to let me have it. In the meantime, both cashiers looked at me and laughed. My food was cold and my son's chicken nuggets were burnt! This happen at Chambers Town Center 8738 N Highway 146, Baytown, TX 77523 Chick-fil-A. So, sad because my family and I eat at this fast food place once or twice a week. I will never eat here again!!!

I enjoy their chick filet sandwich and desserts. Their customer service is excellent. Other restaurants should take heed on how to deal with their clients.

I love the food and service at Chick-fil-A. The food is always very good and my order is always correct. If I go through the drive-through, it always moves very quickly. If I go inside, I always find very friendly staff. It seems like they all enjoy working there.

Happy people, clean store, good service, clean restrooms, and good food. They move people through at an amazing rate. When I travel I know I can get a great meal at a reasonable price.

Quality food, friendly professional staff and great atmosphere. The chicken is crisp and juicy. My only complaint would be I'm not crazy about waffle fries. Also they should add a spicy nugget option.

The staff is always very polite and caring. The staff is as fast as they can be so the wait is not terrible. If dining in they bring your order to where you are sitting. My Only complaint would be the long lines in the drive-thru. That just goes to show how good they are.

Employees are very polite. Food is great. Love the fries. Love and hate that it's closed on Sunday. Needs to be one in my town which is Bedford VA 24523.

This has got to be the worst place to have cater for an event. They always run out of food and refuse to get more, even when the restaurant is only a block away.

Always a clean facility, very pleasant and polite cashiers, great selection of food with fast take out service. Food is always hot and packaged neatly.

I went in Chick-fil-A at Houston airport and asked the cashier if she could please check my gift card credits. She looked to me and said, "Sir we don't accept gift card on this store"! Well, first of all, I didn't know, sorry. But she could be just a little more polite like... "Sorry sir we don't accept gift card here," but no she just treated me like... "Sir or pay cash or get out of the line". Shame of you guys. So sad.

Very clean is the first thing you notice... The person who took our order was polite. And nothing beats the food quality and speed that you get your order. Price is what you expect reasonable... Will go back.

My family loves Chick-fil-A. The food is great. They have fantastic quality, and I feel good giving it to my kids. We go there often, and I can find something I like myself!

Grand Parkway North location in Houston, had wrong price in menu, when I asked the MANAGER why I was overcharged they said “yea, that price is wrong, sorry.” Common sense tells you to make the change.

When I was over in Orlando for a vacation, I came through to Chick-fil-A because people have told me to try it so I did. When I opened my burger everything was just black and burnt and the chips were like soggy as no salt. So bad. Never coming here again. Plus I went in and said, "I wanted this sorted" and they said they can’t sort it out. And they said put it in the bin on the way out if I don’t want it.

I went to Chick-fil-A in Owings Mills Foundry Row and it was so bad experience. The food is good but the people who working there not helpful at all and I think they have a kind of discrimination because I am wearing hijab!!!

I just came from your location in Brandywine, MD and I had an unpleasant experience. I decided to use a courtesy card that I was saving for a rainy day, and it just so happens that this is that day. I don't get paid until tomorrow and I just got off work from working late. I had to put my last $5 in my gas tank to get home. I ordered a grilled chicken sandwich and to my surprise the courtesy card I had was expired from 12/30/17. I asked the cashier if they could make an exception, she just smiled and said, "I don't think it's going to work."

It was decent remembering it was fast food. I met a friend and had what else but fried chicken. The chicken was warm and crispy when it arrived. The salad appeared freshly made. It was a good experience.

Consistent high quality. Chicken is always moist but never greasy. The service is always prompt even though very crowded. There's never a hassle getting the number of sauces you want.

The food is really good and I like that there are many healthy options to choose from since I am trying to watch what I eat. The grilled chicken nuggets are my favorite low calorie option.

I was in El Reno, OK and everyone was raving about it. I love tender type chicken and theirs tasted like cardboard. The regular sandwich was blah. It was the worst food.

Chick-fil-A has a 100% rating for me due to many factors involving cleanliness. Not only from the way their employees handle their food but they also periodically change their oil to ensure freshness and making it healthy for their customers. You can tell the difference when the oil is not fresh as it reflects a stale taste on the foods. Chick-fil-A does not do this. They are also cognizant of making sure each customer is served fresh food daily.

The Best Chicken sandwich of all Restaurants. Food is always Hot & Fresh. Employees always cheerful & Helpful. The Best Fast Food Chain in the USA. I eat at Chic-Fil-A at least Four times a week. Never had a bad experience!!

Well, I usually visit this location. It's clean and I like the employees. I really like the idea of the drive thru, but we sat there over 20 mins. I'm not really sure of the complication, so could be customer error. I will Visit this place again, just wish was opened on Sunday.

Chick-fil-A is an awesome place to eat. I usually get the original fried chicken sandwich (no.1) but I don't eat the bread. I'm on a low carb diet. Or I get a market salad, which is very tasty.

The restaurant is always clean, the help is welcoming and the food is great. The menu selection is awesome with great choices for everyone. We have to drive a distance to get to one, but it is worth it.

I choose Chick-fil-A regardless of the city because these restaurants are consistent. Always there is a person cleaning tables, offering additional drinks, and generally being of service. Always I find the restaurant clean with high ratings. Personnel obviously receive great training because all are clean, friendly, and knowledgeable regarding menu options. I believe the prices are competitive with major restaurants that are not necessarily fast foods, the food is good, and the food presentation is attractive. Beyond that, service is fast so I can be on my way quickly if I need to be.

Chick-fil-A seems to be the most organized, fastest, pleasant, considerate, clean. I also like that they don't open on Sundays, even though it is an inconvenience when I'm traveling.

The food always fresh and arrives at your table hot. The service is great and the employees are friendly. Never had a bad experience at any of their restaurants.

Always clean, courteous and friendly people working there. BUT I would love to have a fine cut coleslaw and the carrot salad brought back. I think Chick-fil-A is the standard by which all other fast food restaurants should be graded.

No matter which restaurant, the staff is pleasant, thoughtful, considerate. The food selections and taste are always on point. Now they've added rewards, it makes it even better to visit.

Kindness, courtesy, clean restrooms and other areas. Warm welcome, willingness to assist. Friendly atmosphere. Family oriented, clean and neat appearance, kid friendly too.

Today I had a bad experience in your restaurant inside the Montgomery Mall. Two persons taking care of the orders. The old lady who took mine had hearing problems, so I repeated my order three times and she acknowledged it. She got distracted getting the soda and forgot to add my second sandwich so I reminded her about it and she repeated the whole order. She gave me the order incomplete. When asked about my second sandwich she raised her voice and told me "You did not mention it". I said to her: "Yes, I told you three times and you said I hear you now". She already was upset and immediately started yelling at me "my mistake, here is your sandwich FREE OF CHARGE, YOUR SANDWICH IS FREE OF CHARGE BECAUSE I DID NOT HEAR YOU!!!"

My family and I love this restaurant. The service is great and the employees are friendly, respectful and you know when you encounter them that they have been trained professionally. My grandchildren love the waffle fries and nuggets. I love the fresh salads, they are not only delicious but very healthy. You can definitely tell the difference between Chick-fil-A and other fast food chains.

I enjoy going there because people working there are friendly. They always put customer first. Especially when we are on the road we always look for that chain. The food is tasty.

I used to like the cleanliness and good quality chicken in this restaurant living in NYC and visiting NJ chains. The Cape Coral chain on Pine Island is dirty and food was not served hot.

Today, I had ordered medium fries and a cobb salad with avocado lime ranch dressing. Well, sad to say, today's order was not good. The fries were overcooked by a great deal. Almost like they were doubled cooked. If I wanted chips, I would buy potato chips. Yep, that crunchy. Plus, I have a salad without avocado ranch dressing. They never gave me the dressing. Who does that? Ugh, I wanted dressing with my salad. Since the fries were bad, I am afraid to try the salad. Will I go back to this store? Nope, not going back. I just started working after being out of work 14 months and trying to find a steady lunch place. Scratching Chick-fil-A off my list of favorites. I was at the store on Tuesday, 28 November, 2017, at 12:02:12 PM.

For a fast food restaurant, They are always so helpful, including getting drink refills and taking my tray after I have completed my meal. They are always willing to correct any mistake or even trade the drink when I didn't like the way one drive I tasted. All with a smile... Excellent customer service with very tasty food!!!

Food is usually cold when served, limp waffle fries are a menace. Chicken sandwich with pickles is quite unimaginative and blah. Having to scour the store for straws, salt & pepper etc. is a pain.

I love this food chain. The people that work there are incredibly polite and they listen to you when you go make an order. They help you. They don't ignore you.

I have visited several Chick-fil-A's in several towns and all have exceeded my expectations. The food is delicious. The people are friendly, courteous, and respectful. The dining area is always clean, which means a lot to me!

Chicken too much pepper on it. Can't have pepper. Don't like pickles. They leave a taste of pickle juice on it. When you pick the pickle off. They don't like to leave them off.

I usually go with my granddaughter, so she can play in child's room. Why did they remove the sign "Do Not enter if you are taller than this"? Some older kids are bullies!!

Chick-fil-A is our go to for a quick, delicious and quick meal - near home or on the road. We've looked for their sign for several years and have never been disappointed in the product, the restaurant cleanliness or the employees' performance. Their food is reliably good at reasonable prices and we have never encountered an issue in the many times we have visited them.

Take-out only - 2 plain chicken sandwiches and 1 fries which I share with my son as portions are large. It's an expensive and tasty lunch and always perfect! Btw, I byo water and mayo is free...

It's a pleasure to eat there. They treat you with respect. The food is always fresh and hot. I do wish they had regular fries instead of the waffle ones.

Enjoy Chick-fil-A; but expensive. Kids' meal are very expensive and kids' chicken nuggets are very small. But the chicken sandwiches are very good. Need more restaurants, especially in Beaver County, PA.

I like the grilled chicken sandwich and their cottage fries - consistently always fresh tasting and fries are crisp. The servers are courteous and fast too.

Love the basic chicken sandwich. Outstanding. The fries are tasty, and the choc.chip cookies are like home made. I am disgruntled about the cole slaw and chicken salad sandwich being discontinued, Those were sooooo good. The customer service is top of the line. The employees are welcoming, cheerful and polite. It's a pleasure dining there.

When I heard that we were getting a local Chick-fil-A franchise I was pumped. So when that day finally came when they decided to open the establishment, I took me, my wife, my kids, and the in-laws. Service was the bee's knees and they really had some great chicken. The food came out real quick and fresh as promised and there was even a nifty little play area for my offspring.

This restaurant was overstated and when I tried it, I was totally disappointed. The chicken sandwich did not meet my expectations at all, it was tiny, flavorless and filled with mayonnaise... Yuck!

I do not care for marinated chicken or anything fried. The manager that use to run this Chick-fil-A in Millington, TN is no longer in Millington. Since he has left this has caused lack of cleanliness, lack of friendliness and quality is suffering.

Used to be a regular at Chick-Fil-A... Always had the Oriental salad - which was suddenly discontinued without warning. Stopped going for quite some time until I heard that they had the Oriental salad back. I returned - and was a 2 to 3 time per week customer. Then suddenly... They discontinued it again! I'm NOT going back. Chick-Fil-A's Oriental salad was the BEST fast food salad on the market... But many of these fast food places discontinue their outstanding items for no apparent reason. It's not like it didn't sell. It was brought back the first time because of the outcry from unhappy customers. Also their chicken is mediocre; I much prefer Popeyes chicken.

I always try to go to Chick-fil-A if I'm out & need to grab lunch. They are slightly more expensive, but do not mind paying a little bit more for better quality food, corporate integrity & a company that honors God in its business style.

No matter the location, the workers are always polite and friendly. I have never had a rude or lazy person take care of my order. If you dine inside they walk around asking if you need anything (refills or condiments). They continually keep the place clean.

Love my Chick-fil-A. Breakfast, lunch or dinner it's great. You can always count on a great meal and friendly people. Clean tables and clean bathrooms...

Have used the one at Liberty, MO. Always clean and appealing. Their employees are more than courteous and friendly. Never have made errors on my order and the food is great!

Chick-fil-A has nothing but quality food! Their employees have all been kind & patient, no matter the circumstances! They get so busy that they have had to build 2 drive-thrus & took orders by employees walking up to the cars - just to make sure everyone was taken care of in a timely manner - with a big smile on their faces, on top of that!

Chick-fil-A is far most the best professional and customer service oriented Restaurant that I know. No matter what state, city I have had the privilege to visit, their professionalism, politeness, customer appreciation have not changed. The most pleasantness I've observed. The employees are so respectful, delightful. I never seen this professionalism in any 5star restaurant, not ever. Oh, and the food equals to this. When you go to a restaurant and the employees are courteous and professional enjoying their positions and the food is great, that's 100 stars.

Aside from being forced to listen to Christian worship music while eating, the sandwiches are good and the customer service is great.

After arriving home we learned that half our order was missing. Immediately we called the restaurant and requested a refund or replacement but since we live far a refund would be better. We were told "we are busy right now, someone will call you back." Two days later we called back and were told "the girl who responds to these issues only does so on Fridays and Mondays so she probably call you Monday." Waited four more days. Called restaurant again, we were provided a number for "Cynthia." We called Cynthia at 2 pm, she picked up the phone sounding half asleep, failed to identify herself, and laughed at me when I asked if she was really the manager. I chose not to continue speaking to her because she sounded asleep and was whispering. This was a terrible experience and we would appreciate a full refund.

Always good food & service. The price of some of their items is a bit high, but that is not a deal breaker. We usually get the Southwestern salad and I get the spicy chicken sandwich.

I Love Chick-fil-A. The Sandwiches are fabulous! Chick-fil-A's spicy chicken sandwich is perfect - not too dull or too spicy and Chick-fil-A's milkshakes are great - except when they run out.

I've been to Chick-fil-A only a few times and at just 2 locations - all with my grandchildren, who seem to love it. It seems a bit more expensive than the average fast food restaurant. But the food is consistent - above average. At all times it's crowded and we often have to wait for a table. But the kids don't seem to mind so I tolerate it. If I went alone I would always use the drive-thru. If CF were near a McDonalds or a Burger King, I personally would choose Chick-fil-A.

I gave up fast food a while ago because of all the chemicals that are being used but I find that Chick-fil-A is the only place that their chicken tastes like my mother use to make. No fillers just the real thing. It actually tastes like chicken, the kind that you don't have to put condiments on to get flavor.

The staff is trained well -- they are courteous, helpful & very polite. The food is # 1 -- I have never had a time where I thought it was not as good as the last time. Food is excellent, well made & good portions.

Great food and the customer svc is top notch. If the owner would just learn to keep his thoughts on social issues to himself, I might eat there more often.

Chick-fil-A has good food, but on the high end price-wise. Service is far above other fast food restaurants. Wish they would bring back their carrot & raisin salad; it was a great side option.

Chick-fil-A has excellent food at reasonable prices. Always clean and friendly service too and there is something for everybody on their menu.

I enjoy Chick-fil-A because of the value and the quality of the food and service. This along with their new family meal option is a deal too good to pass up.

My friend got crowded in line and the cashier didn't notice. One of the other workers noticed and took her order right away. He gave her a free meal and apologized. They also always give me enough sauces :) and I don't even have to ask.

Chick-fil-A is a family restaurant. Their sandwiches are delicious and if there are ever any mistakes made (very rare) they handle the problem quickly with a genuine apology. The restaurant is always neat and clean while the lines at the register are always orderly, they don't allow people to get in front of anyone who was already waiting in line and they do it in a classy way... not by being ignorant. The manager actually watches the cars in the parking lot (I should know because I got caught driving in the wrong direction and was met at my car by the owner/manager informing me that he was concerned not only with my safety but the safety of others. Once again this was done with class.).

The Dothan Alabama location is awesome! Great food, great service, clean!!! This is the only location near us, they are always busy, but that does not deter this location from doing an awesome job!

The customer service of handling the volume of customers with quality fast food can't be matched anywhere else. Employees are placed in parking lots to direct traffic and allow customers to hang out of parking places is not found anywhere else.

I had a promotional coupon to visit a newly-opened Chick-fil-A location. I ordered a "basic" chicken sandwich, with fries and it was awful. The bread had no consistency, was flattened-out, the chicken "thing" in the middle was unrecognizable as such, and it was greasy, as were the fries. Never again.

They are always are fast, fresh, and friendly. They have a person to clean and refresh your drinks which is nice and they help you order through the drive to go faster.

Food is excellent and when busy, they have extra employees outside in drive-thru taking orders to help speed up the process. Employees are always pleasant.

The crew was courteous and very efficient. Great menu items and good delicious food, blessed company. Will try and visit as often as I can and will recommend Chick-fil-A. Thank you!

The staff was very courteous, the area was clean and the food was prepared in a timely manner. I also like that they make suggestions for items I never tried.

Chick-fil-A is a good restaurant for an occasional “I don't feel like cooking days”. Good for a quick meal or when you can't decide what to make but I wouldn't make a habit of it.

All of the restaurants I have ever been to have all been great. The food is always hot, made right to my order and the price is great. I highly respect their religious beliefs and especially for closing on sunday.

Always a smile and greeting on the first face I see! Always friendly and on time and so polite! Every store I have visited was clean inside and out. Good food and the menu is nicely presented and easy to see and read.

The food here is very good and seems to be top quality. The fries are not the type I like but were ok. But I feel that the food is over-priced for the amount you get. Was surprised at the cost of the sandwiches.

The food is always hot and FRESH and you always get your food FAST. Everyone is dressed correctly and cleanly and are very polite. The stores and bathrooms are always clean.

This is one of the better fast food places to eat. Their customer service is BY FAR THE BEST... Their food is always top notch. I look forward to going there.

I eat at Chick-fil-A on and off as there is not one near me. I love their wraps. There were about 8 of us that went on this past visit. They were very attentive to their customers' needs. Highly recommend them. The only thing I would like to see changed is for their menu font is way too small for the visually impaired like myself. I just knew what I wanted when I went in. If had been anything new I would have not known. Normally I would have asked but it was during a busy time.

Customers are always #1. So many restaurants are lacking. They call me by name, very personal. It's also a Christian company and I like that. I love Chick-fil-A.

I had never been to a Chick-fil-A until I bought a second home in Arizona. My first impression was how efficient they run their drive thru especially considering how warm it was outside where there were expediting orders. We got our food in a very timely manner and the people there were all very friendly. The food was delicious but even if there were some issues, the friendly faces and fast service would have probably won over and still would have me coming back. There weren’t any issues and have been back many times in the last 3 years.

I thought the food was delicious but a bit expensive. Get what you pay for. Lots of people were there so I guess that says a lot. Best to get there very early or you may have to wait in line. They need to get more cashiers.

Their chicken sandwiches are the best that I have ever eaten and their prices are usually a bit lower than similar products of lower quality at other places. The one near me has greatly improved their service times by adding people outside, at peak times, to take orders and payment. This moves the drive-thru lines at a rapid pace.

I was quite surprised. The whole restaurant was very clean even though it was already 7:00 P.M. Every associate was very professional and polite. Our food was served hot and it was perfect.

Always helpful, courteous and informative. Dining area is clean and orderly. Always busy, never in disarray. Good sign of a great restaurant. Excellent experience and great value.

I love the bacon egg and cheese biscuit. I found out McDonald's doesn't use a real egg and Chick-fil-A does. The biscuits are always fresh. Convenient drive thru.

The few times I have been to Chick-fil-A have been phenomenal due to the amazing customer service and food quality. The employees make you feel as if you aren't at any other fast food restaurant and the natural flavor of the food is unlike any other restaurant of its kind.

My whole family loves Chick-fil-A. I think the quality is excellent. The only con I would give is the selection. This is however, one place I can go and everyone in my family will be satisfied.

If all one wants to choose from is chicken, this is the place to go. I hope they come up with some sandwiches that feature bbq, or other spicy products.

This chain has a great menu with terrific meals and has a great reputation with customers. Just wish it was open on Sundays but have to respect their religious values.

I have literally taken my children to Chick-fil-A restaurants their entire life. They are now 30 and 31. I usually go to Chick-fil-A and either get a chicken salad sandwich meal or I get the chicken salad sandwich in containers and take it home. Imagine my grief today and my husband and I went to go get some chicken salad sandwich meals and we were told that it been permanently removed from the menu. Really? The reasoning they had been given to tell customers was that they were updating the menu two new flavors. Now we have bacon chicken with cheese that's a heavy greasy blah! Now you're looking like you're Carl's Jr.