Chick-fil-A

This was our first time going to Chick Fil A and there was a line wrapped around the block, but we were able to place our order online ahead of time. By the time we got to the order pick up area, the server came out with our order and we asked (just to make sure) if all the sauces and the salt was in there with the chicken, the sandwich, and the potatoes. She cheerfully assured us, "They're all in there!" So we drove off. When we got to our destination, we took everything out of the bag and there were no sauces and no salt! The line was way too long to go back and wait in so we just settled but it was disappointing. But both the chicken sandwich and the chicken filets were excellent, very moist and flavorful and the portion sizes were generous. The potatoes were unsalted and rather flavorless. So the experience was almost perfect.

Wow! 25 cars deep in the drive thru and we got our food in less than 7 minutes. Who does that? Chic-Fil-A of course! They know how do do it. McDonalds, KFC, Arby’s, whoever, pay Close attention. If only you were open on Sundays my life would be complete! Keep up the awesome service and food quality. You rock!

In line 30 minutes, Manteca, Ca Chick-fil-A. When I arrived home with my Order of two deluxe chicken fillet sandwiches and sweet tea we ended up with greasy chicken surrounded by two pieces of bread and nothing in between. Called the store, would not give me a manager, employee proceeded to say, "Will take your name and number and when you come back within the week we’ll give you a two complimentary sandwiches." Went back on July 16, 2021 proceeded to give my name and number they said they couldn’t find it in their computer! Not an I’m sorry not anything just expected us to order again, instead of fixing what I paid for in the first place and didn’t receive not to mention they were very rude as far as customer service, their attitudes were quite arrogant. Very unfortunate that was a first experience with Chick-fil-A and I will never go back! Really they should try to hire mature adults. These kids are going to ruin their business.

I called and spoke to a shift lead who stated I have to go through Doordash & he also stated it was on doordash. However it was not! The bag was sealed when we got it. States on outside ticket all items were in the bag. They were not. The young man I spoke to said they can't just around giving out free fries. Hello we paid for our order. We will not be ordering from Chick fila anymore.

I drove 20 minutes to the Zaxbys in Marianna FL. Ordered a salad and a tea in the drive thru. Drove 2p minutes back to work to enjoy my salad and NO FORK in the bag. This may seem like a minor oversight but I didn't have time to go somewhere else to get a fork, with just an hour for lunch. So basically I drove 40 minutes and paid almost $15 for a lunch that I had no way of eating. Thanks for nothing.

Ordered dinner for 4, Four of the deluxe chicken sandwiches and a 30 piece chicken nuggets. Everything was very salty. The chicken nuggets so salty we couldn’t even eat them. Throw away the nuggets. Fries were good.

If I could rate them lower, based on their customer service I would and the funny thing I have been extremely satisfied with them in the past but this service should not happen to anyone period. I went to the Chick-fil-a on Lindberg in Florissant, where I almost every Friday go through the drive-through and buy 2 chicken sandwiches with nothing on it. This time like most times I waited 15 - 20 minutes for my order. The lady in the line took the order and I paid with my debit card. This time, however, when I got to the window they not only didn't have my order, they first told me to go wait elsewhere. To this, I said no, they came back later addressed me by name, and told me no order had been placed and that I would not be charged. They also did not provide me any proof that the transaction took place. I then told them to simply forget it and I left.

The patrons that come here are aggressive, inconsiderate, and just plain BAD. Today, a guy with a large Penske box truck stopped in the middle of the lane, and blocked traffic from coming into entrance. Traffic was forced to one lane. The lady that was behind me turned to my driver side and forced her vehicle in front of mine almost causing a collision. I honked, but that did not make a difference as she was determined to cut me off (basically the car from behind swerves around and forces their vehicle on top of yours to cut in front -- unbelievable).

I ordered a sandwich meal and a salad. I got ice water instead of a Sprite. They gladly fixed it. I got home and found NO chicken sandwich in my CHICKEN SANDWICH meal. Speed is useless without accuracy.

To say that all Chick fil A workers are superb is WRONG. Drive thru workers in Salisbury MD are very rude and in-house management backs them!!! And I was told that a worker.... WITH A NAME TAG... does not have to give her name!!!

Had never tried this restaurant - now I wish I hadn't bothered... It was AWFUL and EXPENSIVE for food I wouldn't give away. CHICKEN WRAP was all lettuce, could barely find any chicken, saw about 5-6 shreds of cheese. TASTELESS Dressing did not help. CHICKEN STRIPS were max 2 bites each, and TASTELESS Dipping sauce was nasty. WAFFLE FRIES were undercooked, limp cold. Some were covered in salt, others had none. ICED TEA and DR PEPPER were fine. Hence more than one star.

For people who own this company. Who proclaim to be Christians ..The amount of food they give you is a disgrace. The breakfast bowl consists of 3 small pieces of sausage ..4 tiny. Hash browns and a fake egg! The Orange juice is $3.60.. Compared to McDonald's at $1.89! They are taking total advantage of people and I personally will never order from them again!