Chick-fil-A Reviews

I am deeply saddened by the Chick-fil-A location staff members in the Southington location. Was graving a simple Delux Chicken Sandwich and the staff without effort blatantly said she’s not doing that sandwich at breakfast time. There was no line. Only one other car there. This is sad. Bad customer service too.

During my recent visit, I had an excellent experience. The staff was pleasant, attentive, and highly accommodating throughout my time there. Everyone was courteous and professional, which made the visit especially enjoyable. This was one of the most positive experiences I have had, and I look forward to returning to this new location in the future. The crew is super attentive.

I'd been buying Chick-fil-A sandwich for quite sometime now and my only complaint is the sandwich is salty. I want to see Less sodium would have been a perfect sandwich. For now I'm not buying it anymore nor recommend.

The Chick-Fil-A located on Capitol Hill East on Maryland Avenue in Washington DC, just serves anything. The drinks don’t taste like anything, and the person keeps hanging up the phone when you contact the restaurant. They never give you condiments with your food. I paid my hard-earned money, and I expect better service.

The parking was chaotic and dangerous! I did not want to go through drive through so chose to park which resulted in a mistake exiting the parking lot.

Hello, I visited my local Chick-fil-A on Friday May 8th in Fort Myers, FL on Tamiami Trail. I haven't been there for awhile seen the store was remodeled. The model looks great, but I was very disappointed in the grilled chicken sandwich, it was dry and flavorless. Hopefully the company can come up with better grilled chicken breast. So Sad.

I have been getting Popeyes chicken sandwich and fries for some time now; it very good. I kept seeing these long drive thru lines at Chick-fil-a and thought I might try going there one day when the lines are not so long. I walk in not drive thru, so I did. I tried it and got home with my chicken sandwich and fries and noticed right away the sandwich is smaller, not crunchy, and the fries taste like I imagine the bag would. People will eat anything these days! I'm a retired professional, 67 year old woman looking for the best value for my money. I have never worked for a fast food company, and normally never eat fast food, But! I have found I like Popeyes Chicken sandwiches for the quality and price. You can do so much better I'll continue to go to Popeyes and other places that do make a wonderful, right priced, meal.

While the food is excellent, they don’t give you enough. I had the 4 piece tender meal and I must say the pieces were very small. One piece of Dave’s Hot Chicken was bigger than all 4 of the Chick-fil-A 4 piece meal. Even Caines Chicken gives you more. Come on give us bigger pieces. And my wife found the core of the lettuce head in her salad. Still Hungry

I was sick, so my husband brought home your chicken soup. I thought it was the best. Two weeks later my husband got sick. I thought I would get us both some soup. Went to West Valley FSU (#02582). The soup was so spiced. Hot pepper not pepper hot, we had to flush down the toilet. Nothing like two weeks before. It wasn't pepper hot like normal someone would think. It was like Mexican hot peppers. It had to be added by the cook. Who would do that. It was 5/4/26 at 4:43 pm. Hope you can work this out. Because I will never go back to that store 5600 West 3300 South.

I went thru the drive thru to order my food and after I received my food I ask for silverware. The manager came to the window and looked at me. No smile or nothing and said please to me to say please to her. She was very rude? She didn’t give me time to say thank you. I’m very upset at her behavior. I didn’t catch her name. It was the Charlotte Chick-fil-A university by sugar creek road. It had stayed within me Ever since she approached me as such. I feel it was very disrespectful to say to me in that manner. Rude like I was a child. I am Adult and I felt disrespected.