Chick-fil-A Reviews

This place is one of the best chicken places I've been to. It recently came to my area after being a mostly south located brand and is still a favorite of mine. The chicken is a nice blend of juicy and dry with great taste. The fries and sides are amazing. Their new mac and cheese and always nice chicken noodle soup are really good sides and great value. I love this chicken place and will always love to go back.

Best chicken anywhere. Out of this world lemonade. Grilled options. Mac n Cheese that is over the top. Waffle fries with sea salt. Food is always hot and delivered to your table. Always plenty of staff. Clean restrooms.

Pleasantly greeted as soon as you enter the door. Wonderful customer service, hot coffee, cold beverages, delicious food to get your day off to a great start. Then you can repeat the experience at lunch. They make you feel valued. A role model business.

Portion size of 4 Strip Dinner is shameful. They served driveup customers long before us, food took way too long arriving at our table. They only serve you table side so you won't be seen standing at the counter for so long. I am a Christian and would like to support such a business but I don't think ripping customers off is a Christian Virtue. Sadly I won't go back.

The food is always fresh and tasty and the service is above exceptional. They are always there to help in an emergency situation. They are the only fast-food chain where I eat. If i’m In the mall shopping or pass a Chick-fil-a while driving by I have to stop and eat. They were founded on Christian principles and closed on Sundays and God has blessed the company. I just hope they stay with the same principles that Truett Cathay used when he ran the company.

Great employees who treat you like you matter. The employees come into the dining area and ask how your meal is and can they get anything for you including refills of your drinks. The food is excellent and a very good value. The restaurant eating area, play area and restrooms are kept clean. You can order and pay for your meal from their app and have your food delivered to your table in the dining area. Very family and kid friendly.

I live in a small town that is enlivened by the presence of three colleges or universities as well as a sizeable retirement community. This means we have all the usual restaurants, especially those called Fast Food. Our Chick-fil-A is far and away the busiest of them all, for good reason. The food is uniformly tasty, nutritious, and a solid value. It is delivered quickly and accurately by a friendly, well paid (by fast food standards) staff who always have their restaurant, including the restrooms and parking lot, spotless and clean.

Enjoy Chick-fil-A, staff is always friendly. I always order the spicy chicken but bring in my own spicy pickles (lol). Once a week catch up with my best friend from the corner we hung at to catch lunch. Only other place I go to is Wendy's. The other for some reason I cannot process. I use to, must did something to the meat. I do miss a Big Mac, just won't eat it anymore.

Chic-fil-a has the very BEST chicken sandwich available, hands down! Crispy on the outside, juicy on the inside. Perfect every time, with a warm pickle & lightly toasted buttered bun. Also available as spicy or grilled varieties. Waffle fries & fresh lemonade make a great meal. Service is industry-best--"my pleasure" is their sincere response in every location.

This never fails. The Spicy Chicken is my Go-To in fast foods. Tasty filling and not overpowering. Their parking lot is always full from Florida to North Carolina. And the service is both friendly and professional.

Chick-fil-A has built their brand on loving and honoring God. I commend them for that. They also have promised “to treat everyone “with honor, dignity and respect.” That's great, except when it becomes lip service. Recently our Boy Scout troop spent 2 days camping in the cold and rain so they could harvest live mistletoe to sell as a fundraiser to support their summer camp. A local franchised Chick-fil-A Owner PROMISED we could sell at their store.

The lines take forever and the prices are outrageous. They don't give you straws. Their food is too fattening. Man I don't care, I go as long as I want. They have a tiny menu. They don't give you your order fast enough.

I was in line this morning at 10:12 am and when I went to order my food at 10:36 am as they were very busy they informed me that the breakfast period was over?? So I said that I had been waiting in line for a while and they just said, "Sorry." I then ordered my meal and asked for a 12 piece nugget meal and I got a 6 and then they did not even give me my sauce I asked for? This is not great customer service to me.

So, yesterday I decided to stop at Chick fil A at John Hopkins Roads in Laurel Maryland to try their Mac and cheese. When I got home and two bites into eating my Mac and cheese, I found a whole nail. I could have choked and die. This is a contamination, unacceptable. I am highly disappointed and heated.

2 of us ate at Chik-fil-A in Pflugerville TX on 11/5/19. My second time eating there. What drew us was the good adv and long lines at drive thru. The french fries were soggy, the bun was stale and crumbled in my hands, making eating it a mess. The restaurant was clean, service pleasant and friendly. I have tried Chik-fil-a twice and both times not satisfied. Will not eat there again - I tried it but it failed.

Yes I am a former Chick-fil-A customer, as of Saturday Nov 2nd 2019 I will no longer be going back to any Chick-fil-A. Why?, Because I received a piece of chicken nugget that was brown in the inside. I order 4 meals that day. I couldn’t even let my kids eat their food because I was scared of food contamination. So this is a message from first person experience. Please before you can enjoy anything check your food as well as your drinks. Thank you.

Every Chick-fil-A is great, but the one on Bradley Park in Columbus, Georgia is THE VERY BEST!! I’ve been to quite a few and they can’t hold a candle to this one. I’ve said it before and I’ll say it as many times as I can. They have impeccable service. The place is clean. They are very fast no matter what time of day! I am a forever customer!! Keep up the great work, Bradley Park!!!

I go to Chick-fil-A at least once a month with friends and I am constantly amazed, it's literary the best. The service is phenomenal; they hold the door, they are always nice and are always ready to help out. GUYS GUESS WHAT THEY HAVE...MOUTHWASH, in their bathrooms. Like who does that, it's freaking amazing. So now after every meal there I head to the bathroom to use the mouthwash. I also really love their food. I have rarely ever had bad food from any Chick-Fil-A location. So kudos to all those who work at Chick-Fil-A, and I highly recommend this restaurant to anyone who loves chicken.

A couple months ago I stopped at a Chick-fil-A on the New Jersey Turnpike. Thomas Edison service plaza. Apparently, this Chick-fil-A is operated by HMS group. I had rude service and my order was wrong. I was upset because I was already on the road when I realized the order was wrong. It did not make any sense to return to the Chick-fil-A since I was on a toll road. So I contacted the number on the receipt which got me to HMS group. They were very nice and apologized. They told me they were going to contact Chick-fil-A and give them a report. I would hear something back from Chick-fil-A corporate. I never heard anything after a week so I contacted Chick-fil-A. They took down my information and said a manager would call me back. Once again I never heard from anyone. I am not happy that I would be ignored from a company like Chick-fil-A. I think the company is changing and getting away from customer service. It’s a shame.

Way too expensive for the portion size, the wait time, and quality. While their service may be quite nice, the wait time is definitely not worth what you get in return. Apparently chicken cost a lot of money for them to process bread and throw on a plain bun with a couple pickles. And my gosh please don't add some fries and a lemonade because you're looking at about $7. In this area that's absolutely ridiculous.

Chick-fil-A Ulmerton Rd Florida. First I’m very disappointed with the staff starting with the managers, I have 2 rewards. One was a sandwich. The other one was a cookie. I was very sick and I was unable to go to redeem my rewards, I went to the restaurant like 4 days after and they DO NOT want to accommodate me, they are very rude with me and I felt very discriminated.

As soon as I walked in with my sister, the Cashier "Jaden" welcomed us and saying "welcome to Chick-fil-a." He also ended up taking our order and was more than patient and kind. This Royal Palm location is amazing and every employee had a genuine smile on their face and had amazing work ethics. Also, when I was waiting on my food (which was a quick wait) I was checked on and assisted if needed. Every employee I encountered today treated me as a priority, I definitely recommend. The food and service was amazing and I will be sure to spread the word!

I have been buying lemonade from Chick-fil-A for a few years now and it is by far the best lemonade I've ever had. It has an amazing taste, they also leave the lemon pulp in the lemonade which makes it ten times better. It also never too sweet, but also not too bitter. They always seem to make it just right. This is the only drink that I purchase when I go to Chick-fil-A and another great thing is, they give free refills! If you haven't tried their lemonade, I suggest you go try some.

My experience today 09/11/19. Visited Chick-fil-A located on Brown Bridge Rd in Covington, Ga. Was disappointed. Specially ** female informed me they don’t acknowledge senior discount for Seniors. I am 76, explained other visited Chick-fil-A did provide drink as senior discount. Additional observed the staff consists of 90% **. WHY? As Americans share equal opportunity. Rate this specific location 0 to 10, a “0”.

My order was not big at all. I ordered 2 10 piece mini and a parfait. I ordered at 10:16am and I kept asking about my order and all the manager kept saying was it’s coming. So after 15 min, I wanted my money back. The manager said, "I’m sorry we were getting your order," no you were giving my order to the drive-Thru. He didn’t offer me anything for having to wait so long. Poor management.

I normally don't do this, because the Chick-fil-A I know never treats their customers poorly, not this time. I've received some Chick-fil-A vouchers, from a fundraiser for a free chicken biscuit, and they expire 06/22/2020, and for whatever reason when I scan one of them, it didn't work. So the cashier went and got the manager, and she said that it expired on 08/10/2019, "which it clearly didn't, cause it says it on the card" then I showed her the date, then she said they were used on that date...I said, "Hmm... normally if I was to use a card like that would Chick-fil-A not take the card???" Then she said, "Not if you don't give it to the employee.."

Chick-fil-A is the best restaurant in the world! The employees who work there are friendly, kind, and helpful, treating you as if you are their best friends. They ask for your name, and they will bring the food to your table, calling you personally by your name. Their restaurants are so clean, you can literally lick the floor, since there is always someone cleaning. And their food! You actually get real chicken! Another positive point to make is that they are closed on Sunday. They honor Sunday as the Lord's day, and "for those who honor Me (God) I will honor" (1 Samuel 2:30). Clearly that blessing is seen at Chick-fil-A. I definitely would recommend to anyone Chick-fil-A as the best, cleanest, friendliest restaurant in the whole world!

Okay, So my husband and I never had eaten at Chick-fil-a, so we thought we would give it a try because the parking lot was always full. Bad mistake! That was one of the worse chicken sandwich we have eaten, and those waffle fries... What's up with that. I know you all have a lot of people who come out and love it, but not this reviewer. Never will be back!! The staff was great. The location was in Knoxville TN.

Hands down, Chick-fil-A is my favorite fast food restaurant. I always get the nuggets (they’re so good I don’t even eat them with sauce). The second thing about Chick-fil-A that I love is their lemonade. It’s just incredible. I look forward to it every time I go. However, recently Chick-fil-A added something new to their refill policy. Why the heck can I not refill this amazing lemonade? It makes me very unhappy that I already pay more for the lemonade than a usual fountain drink just to not be able to get it refilled when I was able to in the past. If Chick-fil-A changes this back, I would change my rating to 5 stars without question, but right now I’m just disappointed.

Great food, expensive, poor customer service. Ordered 4 orders of 4ct. Strips, was charged $21.80, but only received 2 orders, and though promised a credit, but so far nothing to support this promise has happened. I forgive you and I’ll ask God to forgive you, but I’m Very disappointed.

I visit Chik-fil-A as often as I can so I can enjoy their amazing chicken nuggets and waffle fries. The way that they cook their chicken is perfect with just the right amount of seasoning. The service at the stores is always very friendly and helpful every time we go as well. Any time that we are out and about and hunger strikes we like to head over to a Chik-fil-A restaurant and get some good eatin' in.

I can never get enough of Chick-fil-A. They always go above and beyond what they need to. Their food is amazing and really love their Frosted Lemonade. When we want a good atmosphere and great food we always head there!!

DO NOT GIVE THEM ACCESS TO YOUR PAYPAL OR BANK ACCOUNT. I decided to try paying via the Chick-fil-A one app about a week ago. I added $10 to my account via PayPal, paid for my order, and all was well - or so I thought. Two days later, a 2nd $10 was taken from my PayPal account, without my knowledge or approval. I contacted customer service via email. Several days later, I finally received a response saying I should contact my financial institution to get a refund, they only show one $10 deduction from my PayPal account. I reply, and send screenshots of the two different transactions. They are obviously two different debits for several reasons. 1. - they occurred two days apart and 2.- the first one took $3 and some change from my PayPal balance and the rest from my bank, and the one two days later took the full $10 from my bank account.

I have always used McDonald’s or Hardee’s as a stop for a morning sandwich. On the rush, I spotted a Chick-fil-A so stopped to try it. Ordered mini chicken slammers. Paid 3.75, It was too funny, I got 4 tiny PCs of chicken nuggets on 4 tiny pieces of bread that when put together, would not even consist of a real sandwich. Come on 3.75.. maybe 1.50 not worth the stop. Although I will say they were tasty. But due to that experience, I will keep my business at the other guys.

Chick-fil-A on Millerville Road in Baton Rouge, LA is the worse... The staff is a bunch of rude teenagers that can care less if they mess your order up. I felt so awkward and out of place there because the girl that checked out us was talking bad about us, made sure we could hear her, the manager took her to the back but she came back and it never stopped. She made this experience so terrible, she is tarnishing the Chick-fil-A brand.

I just had the best salad here on Ray Rd in Ahwatukee AZ. I’ve loved their sandwiches but now another thing to love. Never lack with customer service either! I stood up to go get another dressing and had 3 employees asking if I needed anything, they employ extra people always. Not like other places who have 1 cook, 1 counter and 1 at drive thru. They meet all my expectations. Love them.

I love Chick-fil-A a lot. I like how fast they are with the food and how well mannered the workers are. I also like how clean it is. When I grow up I will be working at Chick-fil-A. The chicken nuggets are the best. When I go there for breakfast I always eat their Chick-n-Minis. When my parents ask where I want to eat, I always say Chick-fil-A. I want to just brag on how good this place is. I never complained about Chick-fil-A. I REALLY love this place. I recommend Chick-fil-A.

The homespun peach milkshake is to die for! Really, it's a little piece of heaven. I've never tasted a better shake ANYWHERE! We love Chick-fil-A's excellent food. So thankful to have Chick-fil-A close to our home. We visit on a regular basis!

I eat Chick-fil-A about 3-4 times a week. I absolutely love this place and always had a good experience until recently. I went through the drive-through with my mother and she asked to speak with the manager. My mom is a typical mom and expressed her concern for the ladies taking orders in the pouring rain. The manager, Paige, said, "Yeah, they are fine, we bring them in when it's really bad", rolled her eyes and walked away while my mom was still talking. Bad customer service and just plain rude. I will not be coming back! Paige does not have the qualities of a true manager and is a disgrace to the whole Chick-fil-A team. I was at the Cross Keys in Sicklerville location.

Chick-Fil-A is just as guilty, too. A few weeks ago the line was almost to Goodyear so we decided to go in (my husband is special needs due to a brain injury). No parking. Since we have handicap plates I parked in the spot that says "delivery" or something to the effect. We ordered our food & were eating when the CFI police came to our section and stood by our table & proceeded to ask in a loud voice, “is the blue SUV yours?" I said, "Yes ma’am." She escorted me out to move my car to the parking spot right next to where I was parked. I called later to speak with the owner but he was out of town. The manager in charge was very apologetic & told me the owner would call me to address my concerns. I’m still waiting???? If my husband had had an epileptic seizure during this fiasco CFI would be talking to our lawyer. Sorry for my rant.

Humiliated at the counter. I visited the Fulton St., New York City, NY restaurant at 5.30 pm on Cow day. I had a picture of a cow like several others in the line. When I reached to the counter the girl at the register said that picture is not enough, I should Moo like a cow. I Moo once, but girl at the counter wanted me to Moo louder. I did not see anything mentioned about this in your website. I did not notice other customers Moo at the counter either. I told the girl stop trying to humiliate me and paid for the sandwich and walk away.

On 6/27/19, my daughter and I went to a Chick-Fil-A restaurant in Knoxville, TN. As I am trying to lose weight, I opted for fruit instead of fries to go with the grilled nuggets I had ordered. They already cost more and I was aware of this but I was fine in doing so. My daughter ordered the 8 nuggets as well as the fruit cup. In my honest opinion, this isn't truly a combo and you should watch out. I was charged and extra $1.14 for each fruit cup. The total of this bill was $17.06. I could have gone to a nice sit down restaurant and had a nicer lunch for that price.

Visited our local Chick-fil-A at Dallas Hwy, Marietta and ordered two coffees with our meals - regular and decaf option. We were informed that there will be a 4-minute wait for our drinks, which was absolutely fine as we weren't in a hurry. Although after about 15 minutes we've finished our meals, but the coffee still wasn't served.

This young owner, Mr. ** in Olive Branch MS provides recognition to Police and Firefighters but does not extend this to military. The owner in Southaven does. It’s a shame that he has the opportunity to own two franchises but fails to acknowledge those who sacrificed to give him the opportunity to do so. I do not shop at the one in Olive Branch for that reason and if knew he owned this one would have avoided it as well.

Only in uniform can you receive a Military Discount. I have served our country and have a Military ID. I have ALL of S. Truett Cathy books. TOTALLY SURPRISED when denied my service discount. NO BIG DEAL, still a loyal customer, just a little disappointed.

The young man that was standing in the drive-thru asked me if I wanted the meal, and I clearly stated yes. I got to the window and received a drink, but no fries. I politely told the cashier that I ordered the meal. I gave her my receipt, and she took it to the manager I'm assuming. She walked back over, and told me that she would ring me up for the fries. I ended up having to pay full price for the fries (which would have been cheaper with the meal), because of their employee's mistake.

Kitchen workers pick things up off the ground with changing gloves, they very rarely wash hands. They also leave food out for hours and claim it to be fresh. I worked there and have seen it first hand. Don't go to Riverdale Chick-fil-A if you want sanitary food and fries that aren't soggy or over salted. Worst Chick-fil-A ever.

This is a great place to eat. You guys are always fast with my food every time I go there. I just love how nice and polite you all are and it’s just a great place to be. I rather chose this fast food over anything. I’m happy with your service and keep up the good work.

Chick-Fil-A is one of my favorite restaurants. Whenever I go to one, I always get the same thing; Gluten Free Chicken sandwich with waffle fries and a lemonade. Delicious! I'm always left feeling satisfied afterward.

I hate this new personalized drive-thru. It’s so weird, stressful, anxiety inducing, and obnoxious that they have people outside taking your orders and trying to have conversations with you while you’re just trying to make it through and order food. I don’t even want to eat here anymore because it is an uncomfortable, anxiety inducing nightmare. You can’t even see the menu because they’re standing outside of your car forcing you to order before you can even get close enough to see it.

As a fellow Believer & supporter, our family feels very disappointed in treatment. As a homeschool mom we eat a lot @ Chick-fil-A. Whenever there is teacher appreciation or coupons they are never honored.

As I was leaving the cash register after placing my order. Grabbed some condiments then to my table and my food was handed to me as I was sitting down. The staff was super fast, this has never happened to me ever. This place is awesome and has a great staff.

Chick-fil-A has just the most amazing environment. There is always such positive atmosphere that you can't help but smile when you walk in. The employees are super friendly and you immediately form a connection with them. The food is obviously absolutely amazing and tastes perfectly, also they have healthy options and allergy alternatives. The stores are extremely clean and everything is always stocked. The service is fast, although it gets busy a lot, and everyone checks in to see if anything is needed. The Christian environment is also another thing I love about the restaurant. Many people write bad reviews because of 1 bad experience, but that shouldn't keep you from coming again, there could have just been something off that one day. Chick-fil-A is definitely the number one choice and everyone should go there.

Monosodium Glutamate & Disodium Guanylate confirmed in the food, this is a neurotoxin, NOT a flavor enhancer. Corn syrup in the sauces, but I'm glad the high fructose corn syrup was removed. No gluten-free buns or dairy free desserts for families like mine that have a gluten and dairy allergy. If the food had the MSG and corn syrup taken out and if there were some gluten-free and dairy free options, this would definitely be 5 star restaurant all the way! -Joshua **

My family and I decided to go out for dinner. A rare occasion. We thought we would treat our teenage daughter. Well we were all horrified to see that the ice tea was served in Styrofoam cups? Does this company care about the environment at all? I will not go back there ever again. I do not need my iced tea to be served in a Styrofoam cup for one serving of iced tea to live in a land fill forever. My husband had a good idea though, maybe they could keep all of the Styrofoam cups and make a big float. Hmmm.

The food was great. The employees were very friendly and helpful. They prepared my order as requested. The restroom was very clean. I did not have any problems placing my order with the cashier. Ms. ** was very nice and courteous. I would recommend that everyone visit Chick-fil-A.

8221 Marbach Rd, San Antonio, TX 78227. On April 1st, 2019 my kids wanted to stop at Chick-fil-A after school. My disabled son was with me at the time and I proceeded to place three separate orders at the drive-thru when suddenly the the lady standing outside taking our order kept rushing me and made it clear that I can ONLY place three orders. I was surprised because she interrupted me mid-sentence while placing the last order. Fine, I can take my money where they don't mind if I place three orders or more. What does it matter anyway since I am paying?

I used to eat here (Chick-fil-A Hapeville, GA) every week, sometimes twice. Guess things have definitely changed, I sat at the counter & ordered a burger as always from this location, (dressed) and said specifically I wanted mayo, lettuce, tomato, onion and ketchup. When I got the burger, the bun was drenched with butter that had been cooked on the grill, and dark toasted all around the edges. Why are you now putting butter on a bun? I asked specifically for mayo. Why would you put butter all over the bun and grill it?

Every time I come to eat, and study at the Chick-Fil-A on Sugarloaf, and 316 it is always clean, the food is always excellent, and the customer is just amazing! The crew always greets customers with a welcoming hello, and you're welcome that makes you feel like a king or queen! I mean where else can you get a my pleasure after a thank you... Only at Chick-Fil-A!

Chick-fil-A at Menlo Park Mall. Whenever I order Chick-fil-A, it is always amazing quality! Their chicken sandwich is very good and the workers are very friendly. Some come around and ask if everything is good or if I need a refill. If you order through their app, it takes a very short amount of time. Their rewards and deals are very useful as I use them a lot. Overall, it is a great place and their food is very delicious.

We went there this morning and ordered 2 chicken biscuits and they were undercooked, crumbly, doughy so I took them back to the counter only to get two more just like the first two. Hash browns were not done. Left feeling like I skipped breakfast. Very disappointed.

Chick-fil-A at Benchwood in Vandalia is the worst in taking orders and give you what you order and the quality of service the customer deserve. Management can’t retain employees, it seems they make interviews weekly. Avoid the Chick-fil-A at 3339 Benchwood Rd, Dayton, Ohio 45414.

Customers don’t respect the playground is for toddlers three and under. The sign they have is not big enough or people just don’t care. Two kids around 7-8 years old jumping with shoes. Luckily, they didn’t break the slides or anything. Terrible experience, the mother was cursing and screaming and the manager didn’t do much. That woman was so racist because she said “Oh. You speak English”. Seriously, I couldn’t believe that. I go to Chick-fil-A twice a week because my daughters like it, but I will start looking for alternatives. If you have little kids, don’t come here.

I paid $6 for a bowl of beans. How do you call this chicken tortilla soup. This is pathetic and overpriced. I will not be returning to Chick-fil-A to get ripped off and waste my lunch time. And to top it off some of the beans were not even cooked. Overall terrible experience.

Hello. My name Erin. I purchased food from Chick-fil-A on RT 22 in Union. My food wasn't hot. Fries a little undercooked. Overall I feel like my lunch was wasted. Couldn't enjoy my food the way I wanted to after I spend 20 something dollars.

Wow! I have been going here for over 10 years and I do not think I have ever gotten a bad experience. They always go above and beyond for their customers. They are sweet and don't try to rush you like most fast food.

I have yet to find a bad experience at any of their locations in my entire life. The food is great, high quality, fresh and pretty good. The only con is the prices and how far away it is from my apartment, but overall, it is definitely worth the drive and money!

Chick-fil-A is not honest about MSG in their foods. I'm highly allergic and others should know that it's dangerous to the brain and body. They claim to be a healthy option fast food eating. It's actually the worst kind of food is food with MSG. Do your research it's bad to eat this. Why put it in your claimed to be healthy food. Won't eat there ever. I found out the hard way eating their chicken sandwich. Scary will not eat out now because restaurants do not gave to disclose they use poisons and it's wrong.

I swear this is the only fast food restaurant I have been to that the employees aren't rude or act as if they were forced to come to work there. They make their customers feel at home, unlike their competitors who make you regret ever pulling up the intercom to place a order.

Never seem to get order correct. I waited 8 mins to have my order done correctly. Prior to waiting 3 mins in drive thru. This has been my worst experience here at this Chick-fil-A. I tried and tried patiently but I know I have to go to the next nearest Chick-fil-A. It really sad.

Our 3 year old grandson’s favorite place for lunch for the last year was always the Chick-fil-A in Brookfield, CT, where we took him at least weekly. He enjoyed the chicken nuggets and he loved playing in the enclosed indoor playground. We felt the food was of decent quality, the service was excellent and the playground area appeared to be safe. All of this changed on Sept. 24.

Chick-fil-A has pretty delicious food but their service is ** garbage, I was going to purchase some food through the drive-thru and I bought a burger and chicken nugget with some fries. They ** forgot the fries and instead of chicken NUGGETS they put ** slimy low-quality chicken tenders. ** awful service. Go fire your employees who are lazy **.

I went into location in Waco, Tx Baylor county. Evidently my kind is not wanted and I go at least 3 thru 4 times a week. On this day I placed my order thru app as normal and afterwards I wanted to redeem softdrink with my points. When the server delivered my order I told her, “I’m about to be late for work. Can you get softdrink I just placed.” To my pure horror I sat in the window and watched her wait on three other guest. By this time I called the store 3 times back to back and finally somehow it was forward to David store owner and by this time I blow my horn and when server finally come out I said, “What took you so long.” Got order drove off. When I get to work he calls about 8:45 advise break will be at 9:30a. Pls call back. I forget about whole issue and continue to go.

First off CFA are a bunch a lying ** people. How the hell do you create a damn app for points, but then you say you can’t reverse the points back when y’all app stole my damn points... **... didn’t give no accommodations for THEIR app problems. I had 699 points and I went to get a fountain drink for 250 points but they took 500 points for that.

This is the 2nd time I pay about $5 for 6 tiny PCs of nuggets all overcooked and too salty and almost burned. I want to talk to manager about it. He was busy. Was told to come back later!!!! That was my last purchase from them.

I love Chick-fil-A especially their breakfast. However, the other day I had the worst customer experience at the Georgia State University campus branch. I had entered the store at 1030 am and the line was long with some of the cash counters not in service. I reached cash counter at 1030 am and they said they stop serving at 1030 am. It was exactly 1030 am! It can not be my fault that they had some of the counters closed at a peak hour like that and not to mention I had entered the store 6 minutes before the breakfast window closes! I left the shop without any purchase. I never expect this kind of behavior from a company like Chick-fil-A.

Icedream is just about the best ice cream I have tasted in a while. Apparently the restaurant in Longview, TX knows and have decided to drastically cut their portions and are using stale cones. Did no good to talk to management. I would rather pay more and get enough to satisfy me rather than pay the same price and get what amounts to a child's cone sold under the guise of being a large.

My boyfriend and I loved Chick-fil-A until yesterday September 29, 2018 when we ordered our usual for this establishment. Went home, got comfortable, started eating and noticed that there was mold on the chicken nuggets and mold on our chicken sandwich. We went back to the fast food restaurant located on Route 301 in Waldorf, MD asking for the manager to come outside so we don’t cause any conflict inside. Once he saw the food he made a excuse that it was blood that was cooked with the chicken (which I will not believe because it was green) and tried to replace our order (which I did not want). We then called corporate. The owner tried to tell us that it sound like it could have been the gristle from the chicken which was a lie again. I been sick since!

I was in the drive thru of Chick-fil-A in Chicago Ridge, IL. When I pulled up the restaurant had a metal tray sticking out of the drive thru. It was not put in properly I guess and it ended up scratching my car. The girl at the drive thru ended up putting it in its slot the way it's suppose to go after it damaged my car. The girl apologized and I told her I would contact their corporate office. Ever since then I was given the run around by the employees, managers, and the director. The director called me apologizing finally and gave me a number to call for their insurance company. Their insurance company called Segwick claims gave me the run around and is denying my claim saying I drove into the metal tray sticking out. Their property damaged my car and they are saying it's my fault? This place is so underhanded.

This review is for the non existent customer service of the owner ** at the Mira Mesa location. If you have any sort of customer service to report good or bad do not expect to be able to make any sort of contact with this owner. I tried to reach out to him today through his manager in his store. They called him and he said he did not want to speak to me. He did not want my name or contact information to get in touch with me at a later time and he was not concerned with what the issue was at hand. He is however happy with taking customers' money but does not want to take any time talking to customers or improving his store or employees customer service. I guess his customer service speaks for itself and how he allows his employees behavior at his location. I do not recommend this location based on the customer service and the lack of management's concern for any type of improvement. 10750 Camino Ruiz, San Diego, CA 92126.

I bit into a metal piece in a fried chicken sandwich and still have a toothache two months later. I tried to get Chick-fil-A to help but they passed the buck to their supplier. Their supplier told me they were not responsible, the owner of the store was curt and wants me to go away. The Phila. news wants me to appear but I think I will just get a lawyer after them.

I went to the new Chick-fil-A in Fort Pierce Florida. I waited in line for over half an hour it was about 45-50 minutes, I'm not over exaggerating. When I finally got to the window they gave my food and I showed my badge and asked if they offer a discount. He told me I would have to put on my uniform and come inside. I explained to him that three other Chick-fil-A's I go to offer me some kind of a discount through drive-thru with my badge.

The Chick-fil-A website stated clearly on July 30, 2018, that their restaurant on the Tennessee Tech campus in Cookeville, TN was open. We spent 20 minutes driving to and from the restaurant only to find it closed for construction. I phoned Chick-fil-A to file a complaint because the website misleads and inconvenienced us, but was disappointed with the "I'm not really all that interested" response. (No free meal, or anything, just "Oh, I'm sorry." If they were sorry they would at least attempt to make it right). In addition, the inconvenience could have been avoided, but Chick-fil-A is so stingy that they do not provide a phone number so customers can call and see if the restaurant is actually open or not. What does a phone line cost--$50 per month? So because of their false website, laziness, and lack of care about customers, they wasted 20 minutes of our time.

I called after their website would not allow me to put any info onto their survey from a receipt. They never did anything about it. I have called 3 times. They send the info to someone else. They are supposed to call back. They never do so I cant take a survey for a free sandwich.

I called the corporate number to ask the company why it is still using harmful styrofoam and if they are considering moving away from their plastic usage? They took my name and email and assured me that someone would get back to me. Yeah - still waiting for that call! If you are a leader in your industry, start being a leader! Styrofoam is ancient and read about the harmful effects of plastic! Let's all choose to do things the right way.

Customer service is always great and the sandwiches you receive look like they do on the menu board unlike your typical "burger restaurant". The prices are a little on the high side but they are still competitive with other fast food restaurants.

Every time I have been there I have never had one complaint, the employees are always so polite and friendly. The food is great too, I wish they would put the carrot salad back on the menu. That would just make it awesome!

Cashier was very friendly and accommodating. Food was delivered promptly and hot. Though I think the prices are a little high, what you get for the cost is sufficient. Like the fact the owner closes on Sunday!

Customer service is always exceptional as well as the food. Haven't had a bad experience with the food or customer service or even the customer yet. Store always clean and the employees do take pride in their job.

My lunch is short and I have yet to be late coming back when I go to Chick-fil-A compared to other places so for that one reason they are usually my lunch choice. They quick. Sometimes even putting somebody outside to take orders. The food is wonderful too. I've never had a bad meal.

They've changed many things on their menu, things I always went out of my way to get, that I don't go there for lunch anymore. No more coleslaw, honey mustard recipe was changed, & chicken taste completely changed because it is now organic. Thankfully their breakfast, specifically their bacon, egg & cheese biscuit is exceptional. A full piece of cheese, bacon, crispy if you want, & piled high. Beats any other fast food restaurant that I've gone to.

Restaurant is always clean including restrooms. Can usually satisfy all family members. Customer service is great too. Service with a smile. Consistent with menu and most stores provide wipes for your hands' sanitation.

I love Chick-fil-A because the employees are very polite. I like the fact that they say "my pleasure" for waiting on you. Their french fries are my favorite too.

This restaurant has become one of my favorites. The food tastes clean and healthy. The employees are a cut above most other fast food restaurants that I usually go to. I still wonder how they are able to produce so much food so quickly. Lastly, the milkshakes are the very best. Their competition should get their recipe. I only wish they were open seven days a week.

Chick-fil-A is a very clean place. They are always busy which means their food is always fresh. Their food is also healthy and they give you a good portion. I love it. They close on Sunday but it is by far the best I have ever ate for a fast food restaurant so try it. I think you will agree.

I always feel the warm friendly atmosphere and I can relax here. The staff is also excellent and so very accommodating in even the little things. The food is clean, fresh and very healthy especially in these times. My family loves to go here and I am so grateful!

The best fast food ever! Flavor is sooo good on their chicken tenders and their chicken sandwiches. Always my first choice. Great selection plus customer service is the best of all fast food chains.

Have always been satisfied with items purchased at Chick-fil-A. Have never tried any breakfast items though. But milkshakes are delicious! Also, the standard chicken sandwich is very good.

The staff is always so helpful and polite. I know they are trained to be, but they also manage to not fake and actually mean it. As they thank you, greet you and overall interaction.

In my experience this chain is always top notch. All staff members look you in the eye when speaking to you and are very courteous, and helpful. Food is always fresh and top quality. The company has good morals and support the community and our veterans. They will always get my business so long as this stays the same or gets better.

The salads are fresh, the food is good and I love that it offers caffeine free diet Coke!!! The customer service of the best of any fast foods around.

My sister gets breakfast at the drive-thru every morning. Best chicken fast food restaurant out there, and they really do provide "service with a smile". I wish there were more located near me!

The staff is always so kind and accommodating! Love Chick-fil-A!!! Love the new drive through system. Things always move quickly and it's one of the few fastfood chains I take my children to.

Always clean and fresh, always willing to correct any mistakes if any. Great customer service. Even with there is a overwhelming of customers the line seems to move quickly and smooth.

Great chain for fast food but the employees are low scale pay for the service they provide. Great food but poor service. We will still go there but expect the serviced we get.

My only issue with Chick-fil-A is that they have so many customers in the drive-thru that you can easily find yourself in line in the street. In the Cary location and Smithfield location does not have sufficient room in the parking lot. There have been times when I went elsewhere because the line was so long and all parking to go inside was full. They need to allow more space when building a new location. I especially like this chain because the staff always seems to be clean and neat. I check the sanitation rating wherever I eat and if it is below 95, I do not eat.

They have the best customers service, very professional and the best chocolate chip cookies! The Chicken sandwich is very moist thru out, tasty and you just can't eat one.

Chick-fil-A is the best customer service in the fast food restaurant and you can never go wrong with their spicy chicken meal. Their Chick-Fil-A sauce is really good as well.

Of all the fast food restaurants, Chick-fil-A has the best customer service bar none! The food is good but typical for the most part, but the service is outstanding.

Salads are fresh & don't taste like they came from a factory. The sugar free lemonade is fabulous and makes me happy. Whole family loves the nuggets - even my dogs look forward to getting a treat from Chick-fil-A.

Friendly staff. Clean and organized and comfortable eating area. The chicken is very good as well. It is also nice that they have specials and support and contribute to worthy causes.

Chick-fil-A has very good food and the food is fresh. It is a family-friendly restaurant. The staff are eager to help you and the dining area is also clean. Even when it is crowded you still get your food promptly.

They meet you with a smile and immediately offer assistance - the food is very good, priced right and if it should be hot, it is or if it is cold, it is. They check on you to see if all is ok. If there is an issue, they immediately take care of it. Glad they are in my area. I eat there at least once a week, sometimes more.

The customer service in Chick-fil-A is always pleasant and on point. They are upbeat, courteous and expedient. The food is good and fresh. Their lemonade is refreshing too.

They are very well run, clean and have great service. Even have people outside to take your order before you get to the window where you would normally place an order. The quality of their food is always uniform in quality and delivered in a timely manner.

Good value, decent food and great customer service. The employees are friendly and helpful and the restaurant is clean and bright too. I am not overly fond of fast food but I enjoy the chicken soup. Family friendly and my kids love it as well.

They are super polite and efficient! Love the waffle fries! I also think it's wonderful that they are closed on Sundays and respect holidays and family time. The cows are cute as well!

I enjoy eating at this restaurant. The service is good. The servers are polite and professional too. They always ask if there is anything else they can help me with to improve my order and/or their service. I have never found in any of their restaurants to be unclean (inside, outside or ladies room). I also like another important thing about this restaurant... they respect Sunday as a day of worship. That means a lot to me.

Great food, great prices, quality and friendly people. Never had a bad meal and the place is always clean looking and they treat you with respect. Loved they are closed Sundays.

It's refreshing to feel that you are actually a valued customer to the staff at Chick-fil-A. The food is wonderful to go along with a clean and friendly environment.

The young kids working here are always kind and courteous, which is a great attribute for learning in the workplace. There isn't usually a long wait and they even serve you at your table. Great, great customer service!

I eat breakfast at Chick-fil-A every morning. The food is great, service is great, great environment, good peoples, great location. I enjoy having my breakfast there.

The Chick-fil-a in Statesville North Carolina is wonderful, it's extremely clean, the staff is respectful, polite, and courteous to customers, they wait on you in a timely manner. The staff also bring the food to your table. If you're dining in the restaurant, come by and ask if you need a drink refill, and they also pick up your tray of trash if you're finished. I actually ate there tonight, the play area was closed due to a child got sick, and they cleaned the area in a timely manner as well and kept it closed so it could be completely sanitized, after hours. I was impressed, that's a great thing so germs cannot be spread among the children and adults.

Chick-fil-A employees are very friendly, fast and helpful with your order. The food is hot and tasty too. Our restaurant in Morganton, NC is usually very busy at lunchtime and they still are able to get your order in a decent amount of time.

Always our grandson's first pick. Enjoy the meal. Like the frozen lemonade and frozen coffee. (The coffee could stand a stronger coffee taster.)

Great food served with a smile. Like their meals. They seem so very fresh. Have had many efficient and delicious menu items. Find myself anticipating the next time when anticipating an eating outing excursion.

Great customer service, menu, always a terrific experience. Would go there over any other fast food restaurant. The best, in my experience. A+!

We go to Chic-fil-A once or twice a month. The salads are very good and fresh with a good balsamic dressing. If I don't get a salad, I go for the grilled chicken sandwich and really enjoy the flavor but the bun gets so soggy, it melts away from it. We were really sad to see the coleslaw disappear but it did. But my husband likes the noodle soup and the spicy sandwich too.

Chix BBQ and bacon sandwich is the bomb. It needs to go on menu permanently. I love it and their honey BBQ sauces. All menu items are excellent. I love their waffle fries, chix wraps and fried chicken sandwiches, as well.

Their business is well organized from breakfast through the evening dinner. The traffic flow is especially handed well while receiving your order in a very reasonable time. The quality of the food is exceptional and very tasting. The employees are always friendly, and go out of their way to please with politeness. The ladies working on the floor are expedient in cleaning the tables and refreshing your drinks. It's just a great organization with so many positives regardless which Chick-fil-A you eat. The same everywhere. It has to be the top food chain based on service, quality of food, employee services organization, and finally ownership.

I love it that they are closed on Sunday. They are very caring not only for their customers but for their employees. They are super clean. Food is always cooked correctly too.

The food at Chick-fil-A is delicious. The staff is friendly and well trained too. The value for money spent is good as well. I always enjoy taking my grandchildren to Chick-fil-A for lunch.

My grandson loves this place and always wants to eat there. He also likes the play room. Their grilled nuggets for children are a great alternative to breaded and fried ones. I first had a chicken sandwich at the one in Charleston, SC when I lived there over 40 years ago.

The staff always seems super friendly & helpful; I personally never came across an employee where I felt they were just going through the motions. They truly seemed to like being there & part of the Chick-fil-A team.

Service was fast, food was hot and overall service was great. I got exactly what I ask for and they did with a smile and ask me to come back.

Chick-fil-A has fresh great tasting food, I think the prices are too high however, and they don't have particularly great service. It seems like they just want to move as many people through their lines as they can. The days of giving customers a warm inviting feeling, that makes them want to come back, over and over again, are fading away more and more all the time.

It's one of the best fast food chains that exist today by a factor of 100. It beats any of the other fast food chains by a mile and the food is very good.

Really clean restaurant with excellent staff. A wide selection on the menu to choose from but a little pricey for what you get. Very few promotions offered too.

Chic-fil-A is a restaurant that not only provides TOP quality food and service but TOP quality support for their community and school district. Thanks Chic-fil-A for all you do and for honoring Abba too.

Always a pleasant dining experience when dining at Chick-fil-A. Always clean good food and friendly employees. Other fast food restaurants need to pattern their employee training from them.

The quality is great. Love their special sauce too. The restaurant is always clean and customer service is off the charts. Employees are always cheerful. Great variety of food and great prices as well.

There is very friendly counter employees that serve you fast and always have the food correct. The restaurants are always very clean and organized. They come to your table and ask if there is anything else you need.

Food is usually very good. Selection is very good, my biggest complaint is customer service. I know that fast food businesses has an a lot of employee turn over, I know I was once in the business. That is why I got out.

Every location I've visited is very clean with well maintained building, parking lot & landscaping. Many locations utilize wireless live order takers in the drive-thru line during rush periods. I'm glad they take Sunday off, and I know their employees are better for it. The attendants are very courteous. My only (minor) complaint is the limited menu (only chicken except at breakfast) and it cost considerably more than McDonald's or Burger King (where you can get a chicken, beef, or fish sandwich).

I think it's great that they are closed on Sundays!!! It's a little expensive though. But the French fries are delicious and the lemonade also tastes good. My favorite is the grilled chicken meal.

Chick-fil-A has great food, service, and personnel. You can always count on the same good quality at any location. I also admire the principles on which the business is founded and the scholarship programs they offer their employees.

Chick-fil-A greets me as soon as I enter and it's always clean. They have an outstanding corporate culture. The food is also high quality and reasonably priced and some of it is very healthy.

A better drive through system would give this restaurant a perfect 10. Customers are often lined up into the street, impeding the flow of traffic. It's not so much that they are slow, they are slammed with customers who tend to bottleneck at the drive through.

Wish more places like this. The most friendly staff and fast food is always hot and good. This is one place everyone should try. You’ll never go to other slow and ungrateful employees at other chains.

A coworker brought me a coffee one morning from Chick-fil-A. It was an extra because the coffee she ordered in the drive was supposed to have creamer. As she sat outside the restaurant at an adjacent red light, an employee came running to her car with another cup of coffee. All because the first one didnt have the cream. That is a commitment to excellence!

The line is forever. It starts around 11 am and doesn't stop until around 2:30/3:00. Most times I get what I order, but several times I've gotten breaded chicken instead of grilled. I try to eat in the restaurant so I can easily exchange the breaded for grilled. The employees are usually very patient but fast.

Chick-fil-A is not very healthy food. It is calorie laden. I realize people know what they are getting when they go there but it contributes to our unhealthy population in The United States. Finally I am aware of this chain's stance against LGBTQ people. And that this chain's owner is part of the religious right which has a poor record on being inclusive, is against women's rights when it comes to their own bodies, etc.

Pleasant and polite servers always welcome each guest. Food is always fresh, hot, and flavorful. The dining area is clean and comfortable.

While their fried chicken products are tasty, I find their prices to be a bit steep. For non-fried entrees, the price can be even more steep. The quality is usually good.

I ordered through the Chick-fil-A App... When I got there, I let them know, through the App, that I was there. It took them 12 minutes to bring out my order. I ordered a salad and a soft drink. I felt that this was a little long.

The chicken is greasy, buns several days old, forgot drinks, fries cold. Never eat there again. What else can I say. It sucked. Never gonna even think of going to this establishment. Not too many people happy that ordered there.

Customer service is the best which makes you love the food more. The staff is always cleaning and asking if you need something. Any mistakes are corrected immediately.

I really enjoy visiting Chick-fil-A because the staff is always polite and they always have a smile on their faces. The quality of the food is great and the price is decent. I think it's one of the best fast food chains around.

I love Chick-fil-A but I wish they would bring back the Asian salad which was great. And the diet lemonade is so good. Plus, those servers are so well mannered.

Quick friendly service. Variety of choices on their menu. Great tasting chicken and their salads are very good. Reasonable prices of all the food offered for breakfast, lunch, and dinner. Very little wait time for pickup or dine in.

Remarkable customer service! The food at Chick-fil-A is delightful; it's fresh, well prepared and delicious. The overall experience is comparable to a 5 star resort.

Excellent choices, outstanding quality, and consistency. The staff is always friendly, clean and professional in appearance, and behavior. I consider Chick-fil-A to be the best of the 'fast food' restaurants.

I love the food but a little spendy. Also enjoy the family atmosphere. Wish the drive-thru moved faster. Have sat in it for 20 mins because once you're in you cannot get out.

The food was wonderful but the top prize goes to their customer service which was way beyond expectations. Taking orders out in line to speed up drive through, stopping traffic to let people get out of parking spaces, rounding at tables offering drink refills.

Fast, friendly and very good, fresh food. Nice atmosphere and the store delivers for luncheons and other functions. Food is hot and delicious when delivered. Prices are fair. The company is most supportive of communities and gives back to the community. Excellent moral values and I applaud them for being closed Sunday and sticking to their moral values. Hats off to Chick-fil-A.

The workers at Chick-fil-A are super friendly. They keep the restaurant super clean. The food is always delicious. They are efficient and helpful and come around and ask if they can do anything for you.

The staff is always courteous. I really appreciate that. I don't have to be treated like a queen but decency goes a long way. Wonderful store and staff.

Chick-fil-A is a great place to eat, whether it be for breakfast, lunch, dinner or just a quick snack. Their quality and quantity of food is great!! You are always greeted with a smile from the employees and they are steadfast in their service to the customers, which is awesome, because most customers are on a tight time frame, so it helps immensely!! Overall, I would definitely recommend this chain to anyone!!

Chick-fil-A is a great place to take children. Their indoor play areas are clean and maintained. They pride themselves on their customer service and do a great job, but at times go overboard with the pleasantness.

No matter which location I visit, the staff is very friendly, knowledgeable and courteous. And my order is always right the first time. Chick-fil-A does fast food right. I am a customer for life.

The side of super food is too small. Even the large is too small. I have a diabetic brother and having the carbs as a chart in the store and by drive-thru so that when asked to get food on the run I can get his insulin right. Thanks.

Chick-fil-A is a quality restaurant food chain. The food is always hot and fresh. The staff is always friendly and seem concerned for the customer's ultimate satisfaction. Prices are good, too.

Chick-Fil-A is a wonderful fast food restaurant. They always treat you with respect and kindness. They keep a clean restaurant and there is always a worker walking around cleaning tables and the floor.

Customer service is great, dining area is always clean. The rest Sunday as a day of rest time for God and family, the cashiers assure that the lines move fast, whether dining in or driving through.

Good food, good service, sometimes too crowded but overall worth the wait. Would be nice to maybe expand the menu. Friendly, clean and comfortable atmosphere.

Chick-fil-A does what many want for a company to do for their patrons. They provide a meal that is tasty and they act like the people who go there act. Being for this county and standing for values.

Chick-fil-A not only has wonderful, mostly healthy food (I loved a salad I had there last week), but they are a generous company, supporting causes like childhood cancer, which I appreciate in a company.

Always good and I've never had a problem with Chick-fil-A's customer service. The only problem is I try not to get too attached to certain items on their menu because they are quick to remove them. In September they're removing their chicken salad which is really good and one of my lunchtime favorites. However, they have the recipe for it on their Facebook page.

Chick-fil-A employees are friendly and courteous. My order is always right, no matter which location I go to. Prices are within a $2-$3 difference from McDonald's. But I'd rather pay more for great customer service and good quality food.

Chick-fil-A is the best fast-food restaurant with the best, nice, cordial cashiers/order takers ever. Other fast-food places should take customer service tips from them.

Handles their business like a 5-star restaurant. Never saw such excellent customers service in my life! I was completely impressed how the store employees walked throughout the restaurant and checked at each table to make sure everyone was happy - amazing!

It's always a great experience visiting Chick-fil-A. Starting with getting out of your car in a clean parking lot. A friendly hello greets you as you approach the counter. Professional, happy, employees... tasty, hot, fresh food. That pretty much sums it up!

I stopped by at Chick-fil-A on Cobb Pkwy by Walmart yesterday morning and the line was so long. I skipped to get to the window to order my food, when I got to the window was 10:29 am. I was going to tell the lady what happened and wanting to order my breakfast and the lady yelled from the back, "Breakfast is over. You skipped the window to order your food so you can't order." I don't think 2 bagels egg and cheese would have been the end of the world considering that this is a custom service business. I love Chick-fil-A but after this horrible attitude and experience I don't think I ever want to deal with this place. Plus I had my little 4 pound Yorkie with me and the lady at the window gave me a look like a had a giant lion with because he started barking when the lady from the back yelled at me that I skipped the window... Soooooooo disgusted. The worse experience ever!!!

I love the food and service at Chick-fil-A but today I had a horrible experience. I placed my order with a new cashier and when I asked for an extra condiment I was told I could not have it. Then I told him I had placed the same order several times before and had never had this problem. Then another nosy new cashier interferes and went and told the manager. The young RUDE manager walked over and said, "Ma’am we cannot give you the extra condiment because it will be excessive!" I then offer to pay for it and she still refused to let me have it. In the meantime, both cashiers looked at me and laughed. My food was cold and my son's chicken nuggets were burnt! This happen at Chambers Town Center 8738 N Highway 146, Baytown, TX 77523 Chick-fil-A. So, sad because my family and I eat at this fast food place once or twice a week. I will never eat here again!!!

I enjoy their chick filet sandwich and desserts. Their customer service is excellent. Other restaurants should take heed on how to deal with their clients.

I love the food and service at Chick-fil-A. The food is always very good and my order is always correct. If I go through the drive-through, it always moves very quickly. If I go inside, I always find very friendly staff. It seems like they all enjoy working there.

Happy people, clean store, good service, clean restrooms, and good food. They move people through at an amazing rate. When I travel I know I can get a great meal at a reasonable price.

Quality food, friendly professional staff and great atmosphere. The chicken is crisp and juicy. My only complaint would be I'm not crazy about waffle fries. Also they should add a spicy nugget option.

The staff is always very polite and caring. The staff is as fast as they can be so the wait is not terrible. If dining in they bring your order to where you are sitting. My Only complaint would be the long lines in the drive-thru. That just goes to show how good they are.

Employees are very polite. Food is great. Love the fries. Love and hate that it's closed on Sunday. Needs to be one in my town which is Bedford VA 24523.

This has got to be the worst place to have cater for an event. They always run out of food and refuse to get more, even when the restaurant is only a block away.

Always a clean facility, very pleasant and polite cashiers, great selection of food with fast take out service. Food is always hot and packaged neatly.

I went in Chick-fil-A at Houston airport and asked the cashier if she could please check my gift card credits. She looked to me and said, "Sir we don't accept gift card on this store"! Well, first of all, I didn't know, sorry. But she could be just a little more polite like... "Sorry sir we don't accept gift card here," but no she just treated me like... "Sir or pay cash or get out of the line". Shame of you guys. So sad.

Very clean is the first thing you notice... The person who took our order was polite. And nothing beats the food quality and speed that you get your order. Price is what you expect reasonable... Will go back.

My family loves Chick-fil-A. The food is great. They have fantastic quality, and I feel good giving it to my kids. We go there often, and I can find something I like myself!

Grand Parkway North location in Houston, had wrong price in menu, when I asked the MANAGER why I was overcharged they said “yea, that price is wrong, sorry.” Common sense tells you to make the change.

When I was over in Orlando for a vacation, I came through to Chick-fil-A because people have told me to try it so I did. When I opened my burger everything was just black and burnt and the chips were like soggy as no salt. So bad. Never coming here again. Plus I went in and said, "I wanted this sorted" and they said they can’t sort it out. And they said put it in the bin on the way out if I don’t want it.

I went to Chick-fil-A in Owings Mills Foundry Row and it was so bad experience. The food is good but the people who working there not helpful at all and I think they have a kind of discrimination because I am wearing hijab!!!

I just came from your location in Brandywine, MD and I had an unpleasant experience. I decided to use a courtesy card that I was saving for a rainy day, and it just so happens that this is that day. I don't get paid until tomorrow and I just got off work from working late. I had to put my last $5 in my gas tank to get home. I ordered a grilled chicken sandwich and to my surprise the courtesy card I had was expired from 12/30/17. I asked the cashier if they could make an exception, she just smiled and said, "I don't think it's going to work."

It was decent remembering it was fast food. I met a friend and had what else but fried chicken. The chicken was warm and crispy when it arrived. The salad appeared freshly made. It was a good experience.