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Applebee's Neighborhood Grill & Bar Reviews

2.0
382 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.
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About Applebee's Neighborhood Grill & Bar

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Applebee's Neighborhood Grill & Bar has operated a chain of casual dining restaurants since 1980. The menu features American cuisine, including burgers, steaks, salads and appetizers. Applebee's offers a family-friendly dining experience with neighborhood-inspired themes and community engagement across its numerous locations.

Visit www.applebees.com/en/about-us
Pros
  • Good value for money
Cons
  • Long wait times for service

Applebee's Neighborhood Grill & Bar Reviews

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    Page 5 Reviews 380 - 530

    Reviewed March 14, 2008

    My niece crawled under the table to get a crayon and came up with 5 ants on her hand, and was bitten! The manager took care of the meal but FAILED to fill out an incident report!

    My niece now has 5 welts on her hand where she was bitten!

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    Reviewed Jan. 5, 2004

    Went to dinner with parents and husband on 1/3/04. Service was very poor. They took our food to about 5 different tables asking "Did you order this?". Then the took it back to the kitchen for about 5 minutes. When they returned, my food was cold. My dad's bread came after he had eaten his meal. My mom's food came and was incoreect. They corrected the order and her food came after everyone had finished eating. We asked for the manager. She came and stated that this was not her usual store. She said that from waht she could see, the staff had a "lack of training" She was very rude, but offered us a 15% discount.

    My mom asked for the corporate number in Memphis, and she was given the number. We both charged our dinners to our charge accounts. Upon checking with my credit card company online this morning, I notice that I have amounts other than what I authorized. The same was done to my mom and dad. I assume this to be theft. There was a cash tip left for the server on the table. I am highy dissastified with Applebee's service and theft and would like a full refund and a letter of apology. I called the number that we were give this a.m. They took my name and number and have yet to call me back. I have made an online complaint with the Applebees Corporation.

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    Applebee's Neighborhood Grill & Bar Company Information

    Company Name:
    Applebees
    Website:
    www.applebees.com