Applebee's Neighborhood Grill & Bar Reviews

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About Applebee's Neighborhood Grill & Bar

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Applebee's Neighborhood Grill & Bar has operated a chain of casual dining restaurants since 1980. The menu features American cuisine, including burgers, steaks, salads and appetizers. Applebee's offers a family-friendly dining experience with neighborhood-inspired themes and community engagement across its numerous locations.

Pros
  • Good value for money
Cons
  • Long wait times for service

Applebee's Neighborhood Grill & Bar Reviews

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    Page 2 Reviews 5 - 35
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    Customer Service

    Reviewed Jan. 4, 2026

    Applebee's 7515 Goodman Road my waitress Tanisha A, was awesome. And her customer service was above and expected. She was very nice and sweet. We will definitely be back. Ask for Tenisha, she's the best

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    Punctuality & Speed

    Reviewed Jan. 3, 2026

    We went to the Applebee's in Moncks Corner, SC. The service was absolutely horrible. We had to wait 30 minutes for our drinks & to order our food. And almost an hour to get our food. The bartenders were too busy talking with each other to make the drinks. Our waiter did not check in us often. The kitchen was ridiculously slow. The food was mediocre. At the time only 4 tables were occupied. It was not busy enough to cause such horrible service. We will never come here again.

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    Sales & MarketingRefunds & Payouts

    Reviewed Dec. 20, 2025

    Never buy promotions gift card, I bought first 50 dollar with 2 gift card promotion, perfect no problem and bought second 50 dollars card with one gift card and never send link for one gift card promotion. Please don't buy.

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    Reviewed Dec. 17, 2025

    Served RAW steak. Applebee's in Statesville needs more ceo meetings and inspectors. Bad food, bad crew. Saw a roach crawling up the bar wall. Cooks not wearing hair nets including managers who deliver food.

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    Price

    Reviewed Dec. 11, 2025

    I ordered via DoorDash. The order was for the Prime Rib Sandwich and Cole slaw. The sandwich was greasy and the meat was prepacked strips of some tough beef. It did not come with utensils, au jus ( which comes with the sandwich) or napkins. The cole slaw was about two tablespoons full in a small To go container. I was very disappointed. I've ordered from there before and been very satisfied with the quality and portion sizes of my meal, but if this is what they're offering now, I'm going to pass from now on. It costs too much to settle for inferior food, portions and service.

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    Timeliness

    Reviewed Dec. 8, 2025

    I had dinner at Applebee’s on 6 December. Within 15 minutes of eating the food I was in Applebee’s bathroom, throwing it up. I was very sick the next day and all through. The steak was spoiled. I am now suffering from sore ribs from being sick to my stomach so much going into the third day. The food it doesn’t appear to be stored properly.

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    Reviewed Oct. 26, 2025

    We walked out of the Applebee’s in Maysville today it smelt like ass. It was horrible. They represent your brand so sad. Someone needs to do something about this. It’s pretty sad when you walk through the door. Knock you over. He’s horrible. Somebody needs to come check it out.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 13, 2025

    Went to dinner October 12 at around 7 pm with my husband and we sat outside patio. We sat there for about 20 minutes and the bartender never acknowledge us. Kept helping the other customers that kept coming in after us. Then she finally came to ask my husband what we wanted. He told her what he wanted. I asked for a sweet tea. 30 minutes still waiting for my tea and we got no menus. Finally the manager came and apologized for the long wait. That they were really busy so we just said no thank you and we left. I want to point out that the bartender was very rude and was saying nasty comment like bye bye goodnight.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 13, 2025

    Slow serves, order was wrong, no spoons for ice cream, sewage backing up in ladies' bathroom. Manager would not come when asked because she rubbing on a customer at bar. Gen manager don't seem to care with phone call. Acted like it was my fault worst 130.00 I spent. Will be calling board of health. Bradly location.

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    Customer Service

    Reviewed Sept. 24, 2025

    Went there last night. Had few drinks. Ordered my food to go. Got home, found my beer cheese was not in my bags. Called the store to tell bartender and she got pissed 'cause I call. Told me that it wasn't her job to check order, that that's the cooks job. Was very shocked at how she talked to me. I know I can't be the only one she has don this to. Thanks for listening.

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    Verified purchase
    Staff

    Reviewed Sept. 8, 2025

    If I could give 0 stars I would. Went in to place a to go order and there was 4 employees sitting in the bar area so I’m standing there for 10 minutes and nobody comes and was told those 4 employees were done working. I understand that but come on somebody could of said, "Hey she will be right with you", or go get someone, and what makes it so bad is that there was a manager sitting there also. Not good for service.

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    Reviewed Sept. 7, 2025

    We had bad experience year ago so decided to try again. Two of three of us sick before we left. Food not cooked well, almost raw. Got sick there and barely made it home. This was one of the worst restaurant experiences I have ever had.

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    Refunds & Payouts

    Reviewed Aug. 23, 2025

    Paying for an online order with Applebee's sucks! I lost track, but I had to give up on the online ordering a few times. The ordering was ok, but when it came time to pay was the problem. It was ok in the past, but it changed over the past few years. I complained and received apologies, but convenience paying online sucks. Giving up on online ordering with Applebee's. :(

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    Reviewed Aug. 12, 2025

    I travel extensively and will not stop at Applebee’s due to the way they serve a margarita. It is served straight-up in a martini glass…terrible! Send corporate F&B to Margarita School, simple solution!

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    PriceStaff

    Reviewed July 7, 2025

    DO NOT EAT AT THIS APPLEBEE'S. Food was the worst ever. A year ago I said never again..but my 3 friends said let's try it one more time. NOPE AND NOPE. LAST CHANCE. I ordered the BBQ chicken nuggets appetizer (batter so thick we couldn't even cut the. In half) Ordered Salmon with potatoes and broccoli. Mash potatoes instant and so rubbery I could cut them with a knife. Asked for some butter to try and help them taste better. Took waitress a really long time to get them because she said she had to go clear back to the freezer and slice some off. Yep frozen butter for cold rubbery potatoes and cold broccoli. Salmon was over cook and dried out.

    Broccoli was cold but was ok. My friends got charged $3.50 to cut a burger in half and $3.50 for a tiny cup of ranch dressing. Really.. My husband ordered the chicken and shrimp. Chicken so hard he couldn't cut it and only one little lonely shrimp. I don't drink and his margarita had so little alcohol I couldn't of drank it. My one lady friend was so upset she went to the manager and he removed the charge for the ranch dressing. I felt he really didn't give a blank. My ice tea was ok...that's it. I had a $44 ticket that he did change to $33. But I truly felt it was grudgingly. Please do not waste your money. Second chance and the 4 of us will NEVER try it again. Please feel free to message me if you're thinking of going there.

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    PriceRates

    Reviewed June 17, 2025

    Have been going to Applebee’s for years and always got good portions, but the last few times the prices have went up drastically and the portions have been really suffering for size, just had a salad and went away hungry, I see why they come around and ask if you want a dessert.

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    Reviewed June 8, 2025

    Ordered food from the Cedar Rapids location on Edgewood and found a 4 inch long piece of hair in my entree. Recommend customer check their food before consumption. Wearing hairnets is probably not part of the cooking process. Foul!!!

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    Reviewed June 1, 2025

    Wooster Applebees is not good Wadsworth. Went to twice in 2 was. First time everything was so good. Went back. Got exactly the same thing bourbon choc with potatoes. Didn’t taste same. Mango smoothie gross like water. Maybe it’s the cook idk but ruined my first time there.

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    Reviewed May 14, 2025

    Folsom PA: We've ordered for pick up from here before with mixed results, but this was the worse. I was there at the exact time they said it would be ready, so the food was not languishing under the heat lamp. Our takeout order for 2 hamburgers was sealed in a plastic cam shell. They must have sealed the top right after putting the burgers and fries in it because the fries were limp and the burger so slippery with moisture I could not hold on to it. The other burger and fries were just as soggy but on this one, the all the toppings were BELOW the burger and not on it. A huge disappointing mess.

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    Customer ServiceMaintenance

    Reviewed May 10, 2025

    My girlfriend and I ate lunch at the pines location. We both got sick from the fish and chips. We are not going to eat there anymore. The food was horrible. Manager was rude and didn't want to fix the problem

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    Customer ServiceStaff

    Reviewed April 30, 2025

    An employee there, Amber, was incredibly rude. I don't think I'll ever go back. She cursed at me because I knew someone she knew, & since she did that, I was scared to eat there, so we left. She was extremely threatening.

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    Verified purchase

    Reviewed April 11, 2025

    Waitress had green booger coming down her nose and dirty bk shirt. As a manager you should check servers to make sure they look clean. Manager gave us $10.00 dollars off. But our appetite was ruined. This Applebee's was on Joe Battle and the Waitress had.

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    Staff

    Reviewed March 25, 2025

    I go to this Applebee’s all the time. I’ve never had such great service as I did today. Aly was our server and she was downright amazing. I would go back there to see her anytime. Very kind, informative, and helpful with helping us. Decide what to order today.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 5, 2025

    This Apple could be better if they don’t have managers like the one they have in Chicago Brickyard. Didn’t get seated until a hour later when there were tables open and Manager was no help. The servers were good but Candy had the worst manners, she is not nice, rude, does not know how to speak to people especially employees screaming at them in front of customers. And instead of her helping she is sitting and eating on company time. Applebees, do better in hiring leadership because Candy has none!

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    Reviewed Feb. 25, 2025

    Smelly, poor service, food just OK. Very disappointed. My wife and I had hoped that it would be better. This will be the very last time we will waste our time and money at this restaurant. We live in a small town with few choices, but still no for this one!!

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    Sales & MarketingPunctuality & SpeedOnline & AppStaff

    Reviewed Feb. 23, 2025

    I ordered a pickup order tonight. The app said my order was ready on time. I live .55 miles from the restaurant. I get there at the pickup time. It's busy. I go inside to let them know I'm there. My pick-up time was 7. I received my food at 7:45. I sat there trying the be patient. The guy that was giving us our orders asked me for my name again at 7:45. He said, "Oh, it's right here." "We're just waiting on ice cream." "No, I'm sorry for the long wait." He only said have a nice night. It takes me 3-5 minutes to get home. My food is completely COLD!!! I also ordered extra sauce. Nope!!! There is none. A waste of my money & time.

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    Reviewed Feb. 23, 2025

    This was not good, the food was cold, undercooked and the last two times my family and I went, we did not have a good experience. The first time they left us for two hours and the second we left hungry and the food was cold. This was not a good experience, thank you and have a good day.

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    Reviewed Feb. 19, 2025

    I was so excited to have real food. It was the worst steak of my life. It was a pile of slop. I was unsure what I was eating. I’m so glad I decided to order fries on the side because I couldn’t even finish the steak

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    Reviewed Jan. 20, 2025

    My family went to Applebee’s in Dundee, MI. Three of us had the burger and 1 the chicken sandwich. The food was delicious. When we walked in from the bitter cold day, Nancy had a cheerful smile. Our server, Raylynn, was like a ray of sunshine on an extremely cold day. It’s nice to come into the restaurant greeted and served by such lovely people! Thank you!

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    Punctuality & SpeedStaff

    Reviewed Jan. 19, 2025

    Went to Applebee's Monday. They were quite busy and there was only two ladies Jamie and Arianna half the day. They were AMAZING. Had good conversation. When I walked in sat me. Fast food was hot. Always had a refill without having to asked. Easy to pay. Best service!!! Definitely coming back!! Amazing work ladies. 😁

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    Applebee's Neighborhood Grill & Bar Company Information

    Company Name:
    Applebees
    Website:
    order.carsidetogo.com