Applebee's Neighborhood Grill & Bar Reviews

I ordered a pickup order tonight. The app said my order was ready on time. I live .55 miles from the restaurant. I get there at the pickup time. It's busy. I go inside to let them know I'm there. My pick-up time was 7. I received my food at 7:45. I sat there trying the be patient. The guy that was giving us our orders asked me for my name again at 7:45. He said, "Oh, it's right here." "We're just waiting on ice cream." "No, I'm sorry for the long wait." He only said have a nice night. It takes me 3-5 minutes to get home. My food is completely COLD!!! I also ordered extra sauce. Nope!!! There is none. A waste of my money & time.

This was not good, the food was cold, undercooked and the last two times my family and I went, we did not have a good experience. The first time they left us for two hours and the second we left hungry and the food was cold. This was not a good experience, thank you and have a good day.

I was so excited to have real food. It was the worst steak of my life. It was a pile of slop. I was unsure what I was eating. I’m so glad I decided to order fries on the side because I couldn’t even finish the steak

The manager Rick at the Florence, Ky Turfway location is not willing to help fix an issue his employee created. He would not even get up from the booth he was sitting in the entire time we were there. The waitress we had apparently did not know how to use a holiday bonus card to pay for our meal. She was not able to use it and just used our gift card instead. The guy in the green shirt as she put it which was the manager Rick was just sitting in a booth not doing anything however would not help us at all to try to get this fixed. He just kept saying it can be used through March which is true but we specifically came out that night to use it. We did not want to come back out and spend even more money to get the full value of using it another time. Rick would not put in the time or effort of getting out of his booth to fix the issue that his employee created.

Applebee's Big Clucking Chicken Sandwich advertise as the best chicken sandwich in town.. Double-Glazed Baby Back Ribs Full rack of ribs slow-cooked to fall-off-the-bone tenderness. I went to Applebee's on 1300 Corporate Drive, Westbury, NY 11590. The first time I went was the day after Christmas and it was so packed I walked out, went back the next day determine to get that big clucking chicken. I order the BCC AND RIBS. What I got was a huge piece of breaded tasteless chicken breast, not even salt. The ribs were charred dried bones with sauce (literally dried bones no meat!). I wanted to leave a good review, but the food rated a 0. Truly disappointed with Applebee's on Corporate Drive, I expected the quality of food to be much better than what was serve based on its location. I sent this complaint to corporate request my money back. Have not heard anything regarding this complaint.

Applebee's Crestview Hills, KY. My husband and I went to dinner together for the first time in a long time because we are parents of four children. I now understand while their parking lot was empty and everyone else was on a wait. I am not one to typically complain as I was a server for 20 years and really don’t have a problem cutting some slack. I had a waitress name Fresley, who continued to blame everything on everyone else and would not take responsibility for herself as a waitress. I had to ask for my glass of wine twice after my husband already had been through a refill of his Pepsi.

I ordered a medium rare steak with mashed potatoes and broccoli online. I DIDN'T RECEIVED what I ordered, so I called Applebee`s and the lady said that she would send me a coupon in the mail for $26. That was on November 27,2024. I'm still waiting for my coupon.

My family had a surprise bday party for me at Applebees in Ottumwa yesterday. I ordered med-well steak. I had to send it back 3 times. The steak had an overload of seasoning. Drinks and service was great.

Ordered shrimp Caesar (full salad). They must have run out of lettuce. It was the most pitiful salad! Wasted my money! Looked like a toddler made it! Paid extra for extra dressing. Didn’t have enough salad to use even half of one dressing!! Awful, awful!! Won’t be back to Applebees in Decatur Al

I decided to order some Applebee's for delivery. It's been a while. Well now I know why I stop. Chicken straps were dark brown looked and tasted old. And I get 2 ribs and fries for $12. Everything was cold to touch. Never again. Honey mustard tasted bad and smelled too. Barely any salad.

I have been to Applebee's many times and loved it. This time not so much. I usually order the salmon which is delicious and take leftovers home. This time the serving was the size of my thumb and had no seasoning at all. The broccoli side was perfectly cooked but small portion and the mashed potatoes were chunky. I will not go back.

Went into the Applebee's in Greenwood, SC. Went to the bar. I sat there for 5 minutes. No bartender, no big deal. After 5 minutes she came into the bar work area. Never acknowledged I was there. 3 minutes later 2 ** females and 1 **male came and sat at the bar. Bartender (** female) immediately ran over to them and began taking their orders for drinks.... REALLY??? I guess Greenwood, SC is racist to ** Males!! I left!

On 10/10/24 at approx 12:57 or little before myself and family visit the Applebee's establishment located at 2071 West Eight Mile Rd, Detroit Mi 48203. I see there's a different address from the check 2111 8 Mile Rd. I want to express that we are very dissatisfied in the service of the food. The waitress we had not problem with; but whomever the cook is NEEDS TO BE FIRED, OR GO BACK TO SCHOOL LEARN HOW TO COOK PERIOD, AND I WILL TELL THAT TO HIS FACE. PERIOD. The food was very distasteful, not hot, and it was dry, it seems like it was re-cook and sat out for a long while. The host that sat us at our table should know how to handle drinks after touching menus. DON'T TOUCH THE RIM. Now I know I may not hear from no one which is fine. Nevertheless we have to let people know how this location operates.

LOL! There is an Applebee's on Maysville Road, by Meijer. You go in the bathroom, no paper towels in the holders, they just leave a roll on the sink counter. Same with the toilet, the huge roll sits on the baby changing station when it could easily be put in the holder. The toilet is trashed, paper on the floor, even rubber gloves one time. And, I was sitting at the bar last night and heard an employee say that when he was mopping a few nights before, that there were ants down at the bottom of the bar.

One star is too much for our experience. It started out ok, we were seated fairly quickly, but that's the only good thing about it. We apparently had come during shift change and sat there for 30 minutes without being acknowledged. Finally, I had to get up and tell the host that we wanted to be moved to a server who wanted to wait on us. After finally being waited on, we ordered all you can eat wings, shrimp, and riblets. Don't bother. It took around another 30 minutes for the food to come out so my husband requested the second round when the first round came. When the food arrived, about 20 minutes later, it was just a small saucer with some food on it, not impressive. Husband then order riblets....They brought out 1 riblet on a saucer. Ridiculous! I understand why 90% of the Applebee's have closed in Tennessee. I will never go back.

I went in with my boys for dinner around 7:45. They told me to wait about 5 minutes, but when I told the waitress that I had been waiting for over 20 minutes, they said they were too busy. It wasn't busy at all. What's even funnier is that they gave the ** couples who came in after us a seat right away. This is blatant racism. I couldn't even imagine it. Even though we were about to leave, they just stared at us and no one even apologized or offered us a seat. I felt really bad.

New policy. they charge customers for using credit cards. They don't tell the customer this. The customer shows their loyalty and Applebee's does this. There is a little note on this at the bottom of the tag. They should tell the customers of this shady policy. I know things are good at Apple Bees and I can turn my loyalties to other places.

How cheap can you get with a Chicken Garden Salad? I can't believe I paid 13.99 for that! Ordered a Sundae for my granddaughter, who did not know what a Sundae was, she still doesn't! I think I will be going elsewhere for meals.

We came for dinner after a long drive from Ky. Very dingy but staff was friendly. We ordered 3 kids meals 3 appetizers (as meals) and a chicken sandwich. Everyone’s meal came except a child’s pizza with yogurt. Our waitress came to check on us to see if we needed anything. We told her we needed 3 kids' drink refills barbeque sauce and the kid's meal. We waited at least 20 minutes for the drinks and sauce.

The first thing that bothered me was the lady dropped my husband's plate in his lap burning his arm so she got him some more food then she brought the wrong thing back to him so she had to go try again and finally got his food. By this time I was almost done with my food and then she brings the check and his food was still on there for me to pay for it after she had dropped it on him. I was not happy about it at all.

Food was good. We finally got it. Took 20 to get our drinks after we order drinks. Waitress was horrible. They were not busy. Highland heights ky location. Server name was Caraline. She hiding back corner restaurant not checking on customers.

I arrived at Applebee's tonight 07/20/24, and discovered that I must have come at the right time as no one was waiting to be seated. I come into this Applebees once a week or so. I sat down in the waiting area for around 10 minutes when a waitress walked over to me and said that I left the restaurant without paying my bill sometime in the past. I asked what date she is referring to and offered my card and said to her I don't do that. She charged my card today but failed to give me the date that she claims this was done first. My card should not have been charged before I was given the day-date she is referring to. I said to her I need to check my card records by date to see what was charged or not charged on that date.

Last month my daughter and I went for lunch at Applebee's, Chula Vista, CA. We ordered her a burger and I the Chicken Alfredo. After receiving our food I asked the waitress for a spoon. She looked at me as if questioning my request and out loud said "A spoon?" and walked away. I then said quietly to myself, "I like to swirl the noodle onto a spoon". After several minutes of waiting my daughter got up and asked another waitress for a spoon. That waitress came with a to go spoon in a plastic wrap. I was confused, I said " what is this?" to the waitress and she stated "We don't have spoons."

I visited the Oxford Alabama Applebee's on April 5th 2024 with my daughter and two grandchildren. I had a hair cooked into my food. Not just on it. I was treated as if it was my fault and was given a five dollar discount on my bill. I never felt more disrespected from a manager and staff. I had to ask for the Manager and since Applebee's has reached out saying they rectify the situation. Not only have I not heard back from them I was never given any type of apology. I. WILL NEVER VISIT THE RESTAURANT AGAIN AND DON'T RECOMMEND IT TO ANYONE!!!!

I am very disappointed with Applebee's. I got an email saying that I got a free dessert with my order, so I went online at applebees.com and put in an order. Then they said I needed to add another item to equal the total that I would need to get the free dessert, so I added it. They had a code that I could put in to get the free dessert but they didn't have a place for me to add it. I had already placed the order, so I called Applebee's and asked them about the free dessert. They said that it was only for inline not online ordering, even though the email said I could order online.

Hello to all. So they have a burger special that says 9.99 for Bacon Burger but remind you they have 3 burgers up there .. I got the Mushroom Burger. Got charged 13.59. I asked manager for the 9.99 price. They stated no!!

I order a wonton taco. It wasn't good at all. It wasn't even real chicken. I wasted my money.. My son ordered a chicken tenders platter. It didn't look good. But he's a child. I will never eat from there again.

Tonight we ordered appetizers that took over 20 minutes to get then when we did get them they were cold. It took another 15 minutes for a manager to come to us to finally decide to offer us free desserts for the inconvenience and it dawned on 10 minutes later to try to replace the appetizer dish. All this is going on whilw we’re still waiting for the food we ordered over 45 minutes ago. When that order was received, my burger was over seasoned. My burger was a well-done burger when I ordered a medium rare. There is poor communication I believe between the wait staff in the kitchen. I also believe management is poor leadership and running the shift.

I recently visited this restaurant to taste the dishes they serve here. The restaurant's ambiance is quite pleasing, with its elegant décor and comfortable seating. The menu is really good, offering a range of dishes. Great food, beautiful ambience and amazing hospitality. Really liked the food. So far the best place. Really happy!!!

On Monday, February 19, 2024, my husband, two grandchildren, and myself had decided to take our grandkids out for lunch. So the pick was to go to our local Applebee's, which is located in Salem, Va. We have been there many times before, and have always been pretty well satisfied with the hospitality, service, food. Basically the whole gitty-up experience had been great with no complaints. I guess that is why I felt the need to reach out to let it be known, what my family and I had witnessed.