Applebee's Neighborhood Grill & Bar Reviews

The food was terrific. The service was great, but your website really sucks -- impossible to navigate. After an hour of going round and round, I never did find what I was looking for -- the address, map and directions to my local Applebee's. Very bad for business. I am new to the area and if I can't find it online I can't go there.

I like Applebee's and the dependable variety that comes with their menu so I decided to dine here on my first visit to the Tullahoma area. I waited 20 minutes for drinks that I ordered as soon as I sat down as well as 20 to order. (I actually checked my phone so I could make sure I wasn't being unfairly impatient.) After an hour with still no food I asked to speak with a manager because a member of my party was going to have to leave to get back to work without having had their food. The manager apologized and offered to comp the food. I told the manager what we heard about their lack of service prior to coming there and her response was: "Oh, we know. It's all over Facebook."

Service is slow as it took over 20 minutes to get an order placed through the server. Food delivery from time of ordering took almost 30 minutes, but the restaurant was less than 35% full. Food was lukewarm and tasteless. This is my third similar experience at this Applebee's in two months. It is my last visit until my friends tell me it has improved. Seems like the prices get higher and the food quality and portions get lower as time progresses.

Went to Applebee's in Cortlandt Manor, NY. Menu showed a picture of 4 different choices (for the 2 entrees for $26). We chose the steak, mac/cheese, mixed veggies as in the photos. The server then said we had to pay $1.99 extra for mac/cheese. This was odd because it clearly showed entire meal 2 for $26. The steak was supposed to be 8 oz. It was dried out and small. The mgr said they weigh it out at 8 oz, then cook it so it's served smaller. I am paying for an 8 oz steak so why is it less than 8 oz when it gets to the table. We ordered a raspberry iced tea and strawberry lemonade. They were both watered down. We had problems trying to find the server. The restaurant was not crowded. Will never go back. It's a ripoff!!!

The service at Applebee's is awful. The server is always missing in action. The food is dry and bland. I had to leave my table and locate someone for a glass of water. The restaurant was freezing cold. Therefore, our entrees got cold quickly. I asked for manager (Tim) he never appeared. This is the third bad experience in a row. Goodbye Applebee's. Your food and service SUCKS. The restaurant isn't crowded and the service is slow.

We arrived and we're greeted properly, we Sat at the bar ordered drinks and the bartender was great. We were given a table at the windows farthest from the front door. We were waiting for 1 more person to arrive so our waitress was very nice and gave us time. Being a party of 7 people that was nice, we ordered (pic of receipt) and waited what I thought was a long time even for 7 people 20 to 30 min for appetizer then when that was removed we waited for 41 minutes for main course to arrive BUT WAIT we got two orders then 12 minutes we got 1 more order. At this time, a waitress (Marisa) passed and I asked her why our food was not coming out altogether, she got mad when I asked her to explain where our food was and turned while I was in full sentence and walked away (RUDE IS ALL I CAN SAY). She walked around to the other side of the bar and had a conversation with the manager who came to the table next.

When we arrived at Applebee's, willing to new things we ordered with no problem. Took 20 minutes to sit. As we walked to our table I saw several other booths open. Then why did it take 20 minutes? Once our salads came we realized we never got our silverware. I am a big flirt. However I wasn't flirting with the waitress. She kept putting her hands on me. The lady I was with said I was rude because I was flirting with the waitress. I wasn't C-man. The problem was the waitress couldn't keep her hands to herself. It caused a big fight with the lady I was with. I just felt violated. Y'all's waitress needs to learn to keep her hands to herself. ** weirdo. I probably will NOT go back!

Applebee's in the Bayshore Town Center Mall Milwaukee is the biggest bad joke of a restaurant in town. We go in and are seated. Ok so far. But then nearly 15 minutes goes by and no one even comes close to our table to take our order. We are completely ignored. So we walk back to the hostess and say "No one came to take our order". She looks at us with a perplexed expression and says nothing. We walk out the door as she sort of shrugs. The chance of us ever returning to this sorry place: 0%.

I went to Huber Heights Applebee's, first off, the FLOOR was so GREASY we slide. It was wet outside so we thought it was just the water, so we took our seats. The server was very good. Our food came out and was COLD, and the buns were soggy from the meat. They were so overstuffed with tomatoes that they also added to the soggy buns. The fries were cold, it was just a horrible meal. Our server was gone by this time, she must have got off. We told another server and they took so long to come back we just decided to leave. My friend had to use the restroom and so did I. She went first and when she came back out she told me she didn't think I should go in because the floor was so GREASY, she had to hold the sides so she wouldn't fall down. She said it seemed as if they mopped the floor with the same mop as they mopped the kitchen with because of how slippery it was.

My husband and I ate at Applebee's in Shirley last night January 14th 2016, we had a waiter by the name of Timothy R. He was an amazing waiter, very personable. He made suggestions on food that he thought we would might like and if we didn't care for it he even said he take it back and get her something else. Everything suggested was incredible, I am never eating at Applebee's before but from now on when I do, it will be at Applebee's in Shirley with Timothy as our waiter because we've eaten at restaurants like Peter Lugers in Manhattan New York and didn't have service like we did last night.

We went to the local Applebee's on 3139 Miller Rd. Flint, Mi. I had a gift card from my teacher Secret Santa. I've been an Applebee's customer for over 20 years. We sat at the bar... which was covered in water. The bartender **... blamed my husband for spilling the water when we sat down. Then said "I'll get your drinks once I get the waitresses their drinks." There were no waitresses waiting. Troy orders a vodka giblet and told her he wanted Grey goose vodka with rose lime juice... She said "shut up, I know how to make it." She brought my beer (Michelob Ultra) then made his drink with a premixed lime juice. It was horrible.

My family, including my children (9 & 12) went in for dinner. Apparently there is a new jukebox system there. While our family was eating, the song l.m.l.y.p by Ween blares over the speakers right over our table. Please Google the lyrics parents, you be appalled. I immediately told the greater of the problem and he sent the manager over. His response was "I'm sorry about that but we can't control our music" and that's it....really!?!?! You just blasted nasty, sexually explicit filth above my kids head and that's it?? We were mortified and had to sit our kids down after dinner and explain how inappropriate that was and they shouldn't have heard it. I'm just amazed by the lack of concern or customer service by the manager. I'm so HORRIFIED, I contacted corporate so we'll see how that goes! BTW, we spent over $50. Sad they wouldn't even offer a free appetizer or comp something for the repulsiveness we were subjected to.

Recently had lunch at Applebees. The little wireless screens they have at each table are not only to streamline billing. If you navigate through any of the screens you will most likely be charge $1.99 for a game you didn't play, want, or even realize until the bill shows up. The move is a new low.

Your restaurant is horrible. I went to the location at West 16th avenue, Hialeah Florida yesterday 11/23/15 around 4:15. Then host took me and my family to a table and told us, "The server be right with you." 5min went by and a girl server and a guy kept walking next to us and looked at us and didn't stop to see if we were getting help. I told my mom "You know what, they're not even busy. That's so disrespectful." I'm a server, I work for Ruby Tuesday for 7yrs now and I really thought that my restaurant was bad since we have a 30 second rule to greet people. But back to the point we got up and were walking the door, the host went by us and didn't even ask why we we're leaving and not only that, your server tell the other server "Oh 61 is leaving" but don't even ask why. So sad to had walking to a horrible restaurant after coming from a long day.

My son ordered a child’s steak and was told he couldn't have it medium rare and the waitress was very rude and manager offered to try and do it for our son but I didn't like the manager’s or waitress’ attitude about it. So I walked out and I will never set foot in Applebee’s again ever.

My husband and sons took me to dinner on October 26, 2015 for my birthday. The host was rude, he didn't give us any info on specials or anything. Then my son told him we'd prefer to sit at a different table and he didn't like it. Then the waitress that we had my other son told her it was my birthday. She took our order after taking it to five other customers. Never kept our drinks full. Then we had to leave, brought our bill up and never anything for my birthday. She had told my son it was a dessert you get for it. I never got anything. Applebee's here in Kennewick disappoints us every time we go eat there. That is not good because soon we won't be going anymore!

Went to an Applebee's at Green Acres mall in Valley Stream and had repeated issues. EVERY time I go there and I request the check and pay them for the food, they NEVER give them my correct change (they KEEP my change and give me solid bills (5, 10's, etc.) and a single or two). So, I'm thinking, this waitress has a lot of nerve for not giving me all of my money back and then EXPECT me to give them a 15% or higher tip. Why should the waiter feel free to keep my change when I did not give them permission to do so? In response to this, I subtract the change they took from what they gave me which will amount to me giving them 15% (which they don't deserve for taking my change without my permission). They want to coerce the customer into giving them large tips.

My family and I ate at Applebee's about 3 times a week back in the 1990's and it was very good food. Well my husband and I ate at Applebee's on 10/16/15 and not only did the menu change and I understand that be the selection was not only limited but the food was very undesirable. For example, my husband's ribs were very overcooked and dry. I had a chicken dish and was very disappointed in the taste of it. I do want to say that our waitress was very sweet. I just wanted you to know that the food sucked and I don't think we will ever eat there again just for that reason. Thank you for your time.

I place order 2 times. When I arrive my order not ready. I end up for 1 1/2 hour. Poor management poor customer. Server so rude.

In October 2015 at the Applebee's in Emmons Ave, Brooklyn, NY, my friend and I went there and ordered the full rack Barbecue ribs, we started eating the ribs, when we realized that one side was completely charcoal. We must have eaten maybe 5 or 6 ribs before seeing the other side. I called the waitress to tell her that it was unsafe to eat meat that way, she did notice that it was burned. She took the food back and came back with the manager, **. She was completely disrespectful, she started counting how many ribs we ate so that she can get order us exactly what we had left. I just could not believe that reaction from a multi Franchise restaurant chain like Applebee. She was not professional at all. I used to own a restaurant, it was no way how to handle a customer. She definitely needs a little more training, because the chain just lost a loyal customer and some of my friends just for a few ribs. It was so petty.

My boyfriend and I sat down for an early dinner at the Applebee's in Chico, CA and the service was terrible. It took the waiter forever to acknowledge us, take our order, and bring us our check. There were only about 6 other couples in the entire restaurant so there was no reason for the long delays. Each time he brought our drinks, food, and check he never said one word to either of us! There were flies buzzing around our table and the couple in the booth next to us said her food was burned. I couldn't get out of there fast enough! We did not leave a tip and will never eat at another Applebee's again. Their sanitation and service leave A LOT to be desired! I was completely disgusted by the whole experience.

Manager at st. johns, MI restaurant - Omg, I have never seen such disrespect in public as the way the manager talked to a server who was a young lady, in my life. I was in there eating my lunch and all I heard was a short heavy set manager yelling at a server and sending her home. Very unprofessional and uncalled for and this is not the first time this gentleman has done this. I enjoy their food but management needs an overhaul.

We live in the neighborhood. As of now there are not many options to eat out. A few times when we were too busy to cook, we went to Applebee's. The experience keeps going from bad to worse. Each time we tried to give that place another chance, we were only disappointed to the point that we won't be back. List of issues: Cleanliness, if you can call it that. All tables are sticky to the touch. They need to be properly cleaned. Menus: disgusting sticky to touch, dirty, spilled on and torn, a real turn-off appetite killer. Food: gets served not properly heated, both soup and chicken inside oriental chicken salad were cold on more than one occasion; you have to fear salmonella poisoning.

There is a sanitation bucket with a dirty towel. It just sitting in the counter by all that food. The floor is disgusting. No wonder all the food there is always cold. They have time to play games in front of what looks like the manager. This is unbelievable to me.

Applebee's, Jamaica, NY, Wednesday, 09-16-2015 at 8:00 p.m. Total $46.00 Serial#: ** - I experienced really disgustingly unprofessional customer service from a black female manager Eloise at Applebee's, Jamaica, NY. She had an attitude when the server asked her to replace my daughter's food because it was cold, the fries were not seasoned and the food did not taste right. She took the food that was on the table and did not say what she would do and walked away. I called the server, asked why the manager took the food off the table we rejected as the food was in a plastic container. Because initially I was afraid to complain but as I was leaving realized I had to because my six years old daughter was so disappointed with the food's outcome she did not eat it and I did not want to be cheated out of my money. My concern was that the manager would simply reheat the same food of which my daughter did not like.

My husband and I have three children and rarely get out alone. We made time to go to Applebee's and have dinner. We were looking forward to a nice relaxing meal without the three little ones. The meal was delicious and the drinks were tasty. We had never played the Applebee's game they have set up at every table so we decided to pay the fee to play it and have a few more drinks during dinner. Little did we know that our server had other plans for us. We felt rushed for the moment we sat down and didn't know exactly what we wanted to drink. He seemed irritated that we didn't know what we wanted after we were sat and he had to come back. Then after getting our drinks and bringing them back to us he seemed ever more irritable that we didn't know what we wanted to eat and had to come back.

I will not be a customer to Applebee’s any longer. Last week, I registered a complaint with Applebee’s Corporate Office (David) to inform them about the inadequate service that this location (Greenburgh, New York) displays. Point given, they are always out of product - Beer, Food, broken refrigerator, serving beer in hot glasses, out of glasses, the food is in poor quality when brought out from the kitchen, and when brought to Management's attention - they don't care. In fact, one Manager on duty (Anthony **) at the time told me on one occasion that "It be that way sometimes." I informed Corporate that it is the servers and Bartenders that gave that location great service that exemplifies the greatness in protecting the Applebee’s brand name, and bringing loyal customers back to that Restaurant. Sadly to say, The Management Team at that location lacked Professionalism and Moral Dignity for its customers.

Just ate an Applebee's hamburger. Well, not the whole thing; could not finish it! I decided to try one on Monday to get the $6.99 special but unfortunately, it was barely worth $1.99! It was suppose to have bacon and onions (and cheese)... well it had cheese! But the onions were little tiny bits of onion not worthy of a Big Mac! Where were the whole slices/rings of onion???? And there was more bacon in a small cup of bacon-bean soup made from Campbell's condensed soups than in this burger... NO whole pieces (or even half pieces) of bacon at all! If anyone pays full price for this horrible burger ($11.95 I believe), they have a lot more money to waste than I do! P.S. The service was SUPER!

Went into the Applebee's on Newberry Rd in Gainesville Fl, sat at the bar and started to use my iPhone and could not get any service. Tried to connect to Applebee's wifi, still could not connect. Asked the bartender if they were having trouble with the wifi. He told me that there was no service for iPhones only android. I told them "that sucks" and got up and left. Will never go back to that place, and will let all my friends not about this service.

Me and my sister went to the Applebee's in Fountain Valley and it was the worst service we ever experienced. First we got there, took forever to get someone to help us. Took almost a half hour for our food to get to our table (and I had to ask someone why is it taking so long). Took another fifteen minutes. I should have known. The customers at the front of our table were complaining about the waitress. Should have left. When the food got there it was cold. Yuck. Then, we received our bill. Asked the waitress for a box to take home leftovers. While I was preparing to pay bill my leftovers to take home were gone. Unbelievable. Never going back there.

Placed an order to go. When I arrived no order for my name, had to wait. When I got home and opened to go box order was less food than if I had ate at restaurant. Called and talked to manager, was sent two $5 gift certificates. Very disappointed that was the best they could do. I ordered full order of riblets and only got three small pieces. Not going back very soon!

We had been to the Applebee's at Lake Mary on a Friday and the food was pathetic. The server was rude and impatient. Even after being specific that we are vegetarians, we were not informed properly about our order and we were served meat burgers!!! We ordered a mushroom Swiss burger (nowhere was it mentioned that it had meat nor the waitress mentioned about it, though we specifically told her we are vegetarians).

Last night 8/10/2015, I frequented again the Tewksbury, MA Applebee’s since I am a regular customer at the bar area. I am not a drinker and just order iced tea and water usually with some clam chowder. I enjoy talking with the patrons and like the atmosphere. I was outside in my car and listening to music when suddenly an employee came out and informed me that I would have to leave the premises or the "cops" would be called. I said I would turn the music off and she said “okay!” Melissa was the manager on duty at the time. I decided to leave anyway. I called the Tewksbury PD and spoke with a lady and she advised me that I could file a complaint. I decided not to at the time.

My husband and child went to the Applebee's on Scenic hwy in Snellville, Ga this week as a mid-week treat. It was around 3:30 p.m. and the restaurant was not very busy. My husband ordered the bourbon steak, I ordered the bourbon shrimp and chicken and our child ordered a cheeseburger and fries. My husband and my meal came, we ate, and 5 minutes after we finished our waitress came out hurriedly with a hamburger smothered in cheddar cheese. No fries. All the time we were waiting, she stayed in the back so we weren't able to question what was going on. We refused the burger and asked to speak to the manager. We express our dissatisfaction to her very calmly but firmly. She left to get the manager, but came back saying the manager had reduced our bill. He never came to the table! Worst dining experience we have ever had!

This was my first time to go to this place. They were very crowded. I felt I was at a fast food like they bring you food and expect you to eat in 10 min and leave. The silver wares were nasty. You have to wait on your own waiter. They hardly come and check on you. My friends and I were very very disappointed. I would advise anyone to go to Old Chicago and other restaurants.

I live in Edna TX and I went to the Bay City TX Applebee's restaurant to have an evening meal. We were seated. My family was waiting For the waitress to take our order along with drinks. In the meantime there were several others seated and served drinks. I finally got aggravated enough to get my family up and leave the restaurant. I took them down to another restaurant for the meal before driving approximately 50 miles back home. I will not go back to this restaurant. I was very disappointed.

Me and my friends ate there. We had to wait 5 min for to bring our drinks and another 10 min for they bring our food. The forks and knives had old food on them. We ask for new they still had old food on them. Health inspector need to come like asap.

We had a fabulous experience at the Applebee's in Yuma, so we thought we would give the one closest to home (Prescott, AZ) a chance. How disappointing! It took all afternoon to get a simple lunch. The service was so slow. We thought they had to go buy the ingredients; the salads were pathetically poor quality old lettuce and too many stems; the chicken in the oriental salad was overcooked with excessive coating. The orders of fish and chips was so greasy. It could not all be eaten. Even the green bean crispers were bad news their being too greasy and apparently made with mushy frozen green beans. It was certainly not the birthday treat we had aspired to. It's no wonder we prefer to eat at home!!!

I ordered the only thing on the menu for dairy & gluten allergies (awful menu for allergies) & asked for a medium steak & two potatoes because I couldn't eat the vegetables. The steak was raw... literally. Awful meal & no choice. Done with Applebee's.

I contacted you last month about poor service I received in Ashland KY at a Applebee's. The manager called me and spoke about the problem and said she would make things right by sending out coupons to compensate for the poor service. And here it is a month later and I have not received anything.

My husband and I stopped into the Applebee's on gateway in Springfield Oregon last night. The bar is open seating and was completely empty. The hostess handed us menus as we entered the bar. After that, we were never acknowledged again. Ten minutes went by, a manager and 3-4 servers stood giggling and flirting at the end of the bar. Completely ignoring my husband and myself, the only two customers sitting at the bar! We never did see the bartender before we just got up and left. That's the second time in 6 months I've been offended and not served well at all at the same Applebee's location.

Went to Applebee's located at Chantry Square Shopping Center, 2755 Brice Rd, Reynoldsburg, OH 43068 (614) 755-9999. The service was very very poor, the waitress was not happy to work that day, the food was very poor especially their burgers. I couldn't eat mine and so my son. They charge my son for regular burger instead of the burger from the kids menu and I didn't know that they charge my son for the game that he started to play. Applebee's needs to work on their menu's selection and stop charging for everything. It was just a nightmare for me and my family. I will never go eat @ that Applebee's as long as I live.

Ordered a $11.00 Fiesta Chicken Salad that looked nor tasted like picture or description on menu. The chicken looked liked minced clams and tasted like crap. This is the second time this has happened to me and I definitely will not be going back there again.

Call in order to go was to be ready in 15 minutes but took 35 minutes. When I got there I waited 10+ minutes before anyone appeared. My order included bourbon chicken shrimp that looked so disgusting. I changed the order. After another 10 minute wait the rest of my order that had been sitting at the register head now cold. After I got home I discovered the burger was dried out and the buns were burnt and the fries were cold. The service at Cedar Hill, Texas location is very, very, very awful. Won't go there again. Spent $40 on a meal I couldn't eat. Too tired to go back so I let this review speak for me. Don't go there!!!

Our party of 15 arrived between 4 and 5 PM on Sunday June 7. We were to celebrate birthdays of 2 of our party. Call ahead - reservations had been made, but when we got there, none were found, so we waited a while for a table to be set up. The restaurant air conditioner was broke, and the heat was unbearable, so we left.

I called a car side to go. I was right outside. The lady said they do not have car side. I said OK then I order my food then I went and paid. Got home and my 1 steak was burnt. The other was medium rare. No cheese on my broccoli. My mash was watery and corn was horrible. Call me for the rest coz there more to say.

Service was bad to begin with and slow. After an hour I had to ask for my food. It was getting late and all my friends had either left after paying or were waiting for me. After finally having to ask for my check she puts somebody's else's dessert on my table. After telling her for the third time that I wasn't paying for something I didn't order she told me that she forgot to put it on the person's table that had already paid her and left and that I had to pay for it because she made a mistake. If she forgot then it's her bad not mine! She was very unprofessional and rude. She gave me my money back and ended up charging my friend after I had left. He shouldn't have paid it. It wasn't a lot. It was just the fact that she told me I HAD to pay for someone else's food and didn't even tell me she put it on my table. That made me mad.

We don't like dirt in our food. The Wytheville, VA Applebee's is low class & no class. Our waitress used a broom to clean the floor & she did not wash her hands then brought us our refill & food with her dirty hands. Never saw a manager. Our waitress cleaned the floor & her hair, clothes, hands were dirty then she brings our food out without even washing her hands. Over $50.00 for a meal with dirt in our food. She was reaching over my food on the table & the waitress was dirty from cleaning the floor. I blame the manager. It had to be dirt in our food & drinks. We won't go back. The health department needs to close it down. The help does not even wash their dirty hands. We are not happy.

I went to, Applebee's on Staten Island, on Mother's Day. During the night I got deadly sick. I ended up in the hospital with E. coli the doctor told me. So I called the manager on Staten Island his name was **, he was disrespectful and very condescending. Wouldn't let me get a word in. We paid $225.00 and gave the waitress a $45.00 dollar, tip. All I asked **, was for the refund of my dinner and he would not honor my meal. This was a terrible experience, my brother also said for buying the best steak it was very small and the drinks are iced down. How does a place like this stay in business? Yelling at the customer. As, customers we have (Customers Bill Of Rights). I would like corporate to handle this situation with a professional outcome. They need managers, to respect the public since we are supporting their establishments.

Chicken quesadillas are small small orders now that they changed menu. No lettuce. Red potatoes not RED! PRICES come higher as plate of food gets smaller. I come back here just to get upset I think. I try to forget and go on and forget but I get reminded about every time I come back. I sure hope I get another place to eat around here.

What's with all the negative reviews? I took Mom out to Applebee's, the one at Mainplace Mall, and it was superb. Fast service and succulent food (boneless wings, nacho salad, chicken tortilla soup, and s'mores churros), and the serving portions were reasonable! People complain here about portions being too small, but they are great for health-conscious individuals like us who avoid overeating! I'd definitely go again!

Bring back the old menu! I went to Applebee's, not knowing they changed almost everything on the menu. The appetizer we usually get (BBQ Wings) and the entree I usually get (Chicken Penne Pasta) were no longer available. So, I had to settle with what I ordered and it was not good. I say, if it's not broken, don't fix it. I will not be returning to any Applebee's unless the menu goes back to normal and portion sizes also go back to normal. Very disappointed.

I ordered salmon w/ vegetables. I asked waitress for no potatoes but broccoli instead. She said that was fine. When it came broccoli was hard not cooked. He ordered steak bruschetta. It came to the table and the steak looked like it was the bad part cut off, very nasty. It looked nothing like the photo on Applebee's website. The bill came. They charged me for broccoli. The bill was 47 dollars, meal was worth like 5. This has been happening to us every visit so we're done. We will no longer waste good money at this restaurant. Not sure on receipt number but Ottumwa, Iowa. 04/25/2015 between 2-4 pm.

I came to Applebee's and the service was terrible. It took nearly 15 minutes for our waiter to come and ask what we wanted for drinks then when she did she forgot the silverware and our drinks which took another 10 minutes. So just to get out appetizer it took 30-40 minutes.. Service is key in the restaurant industry.

I was in Applebee's in Great Falls MT. 2 months ago. As I was sitting there eating I saw an employee grab a chair out from under an employee while she was sitting at a table eating. I believe she was off work. This caused her to fly a couple feet out of her chair. His name was **. She was upset and yelled at him as expected. The manager ** sat there and did nothing. I would have assumed he would have been fired until I was in there again and he waited in me. If this is how Applebee's treats their employees this is not a place I will eat not nor recommend to anyone. I have seen so many different BS things happen there I'm done with this place.

After going to the new Applebees you whatever about. I paid more money for less. I totally think it's not worth ever going again and I will tell my friends. I think you have went backwards disappointing. I like the old Applebees better. Big fail in my opinion.

Applebee's regularly screws up steak orders, or they serve old meat but my husband decided to order one anyways. He ordered a steak with mashed potatoes that cost $20, he order the steak medium and it came rare---- like raw rare, and his mashed potatoes were cold. I wanted to say something but he choked it all down anyways and refuse to let the waiter know that it was awful.

Yesterday was my birthday and my two sisters took me to Applebee's for lunch. Our waiter was all over us, usually they may come to the table once or twice during the meal, but our waitress was there all least 10 times, asking if everything was ok, or soliciting for special Olympic's or for the humane society. Her boss was at a meeting beside us and she just went on and on, not giving us much time to eat or visit with our meal. I was very dissatisfied with the whole thing. My sisters were here from Maryland and it just didn't sit very well with me. The Applebee's I am referring to is in Carlisle, PA.

Went there hungry, left hungry. Pitiful portions, should've went to chick fil a.

The wife and I use to go to Applebee's once a month for dinner. But the last two times we went there the service was Horrible, the food was distasteful, and the prices are too high, not to mention you have to check yourself out now. They have seen my last nickel!!!

Host was sort of a ** about giving me a booth.... service was very slow even though restaurant was not that busy. This is the second instance. About two yrs ago had a barmaid not bring the dip that went with the pretzels I ordered. After I was halfway through the meal she told me she hadn't brought the dip because it was close to closing.

Hello. My girlfriend and I like to go to the local Applebee's about once a week. I have been going there for 10 years or more and have almost always had good experiences...They have changed ALL of the items on the menu that I frequently order. I spend quite a bit when I visit (50-70 dollars) and I am VERY disappointed about the changes... My food was served in a damn tin metal tray which further infuriated me. I ordered the Chicken Quesadillas as it has been my favorite. I received 30% less food than normal. The portion is smaller and IT'S NOT WHAT I CAME THERE FOR. I don't give a damn about where the food is seasoned at. I will find a new restaurant for my family to go to.

In February, me and my other half went to dine there and when got there the hostess greeted us in a nice and professional way, but then after she did that she disappeared and didn't say anything. Then as we were seated, she seated us at a "dirty" table that needed to be cleaned. And then we ended up w/ a waitress that was totally inattentive and was more concerned w/ other tables that surrounded us than ours. She didn't have our table set w/ napkins, cutlery, and small salad plates. In which we'd already placed an order for our appetizers. She constantly kept forgetting to bring stuff to the table (ex. salad dressing, steak sauce, etc.)

When my husband, daughter and I got to Applebee's in Tewksbury, MA we were seated to a table which was next to the hosting staff. They were loud talking to each other and used inappropriate language (we had a 6 years old child with us). The waiter was fast to get our drink order. After that he vanished. When we finally got to put our order in, our appetizer was served without plates. We had to ask for someone to get us plates after a while. The dirty plates and cups was being left in the corner to be taken away. No one took them away.

My sister and I loved visiting Applebee's on our shopping trips we took every few months to the next town over. They have completely changed their menu. They have replaced the well cooked and flavorful cheeseburger sliders with these things that barely have any meat on them and are so slathered in spicy sauce that you can't taste a bloody thing. It was so spicy that I couldn't eat it. Bear in mind this is in New England, not the south, so people around here don't typically go for super hot foods.

This is the second time in four months that I have experienced issues at Applebee's. I had contacted corporate in Dec of 2014 while taking my staff and self for poor service and walked out after discussing problem with manager of 45 min for appetizers, another 1/2 or so for not one, not two, but three cold meals (very cold) and very late delivery. This was at the Okemos, Michigan location.

I was really surprised to pay $10 for the chicken Caesar salad and get a tiny bowl, measuring about 9 x 9 with about an inch of lettuce with barely any chicken. And I paid $2.00 for the brownie bite and ice cream. It was literally a bite!

First of all, my wife and I go to Applebee's in Hermitage, TN at least once a week for the past 3 months. I order the full rack of honey bbq baby back ribs and she orders the chicken tenders with Honey bbq sauce every time. Out of the past 4 times we've been, once my ribs were burnt to the point that they actually were black and crispy and you could literally scrape the char off of them (this was on a Friday evening around 7 pm). Then, the last time I went (around 1 pm on a Thursday), they weren't done all the way and they were "chewy" and didn't even come all the way off the bone. The last time, they at least comped me some riblets to TRY and compensate (even though I ordered ribs, not riblets!!).

We went to our local Applebee's in Marshall for a sit down dinner as a family. We were told it would be a 15 to 20 minute wait. We decided to wait even though we have a 5 yr old and a 9 month old. We had told them we would need a high chair. We were fine waiting at first because the people that arrived before us should be seated before us. We continue to wait and watched as people who arrived after us and were added to the wait list after us were seated. They were seated in tables that would have worked for our family.

Ordered bourbon steak. Got steak and no potatoes until half of steak was gone. Got coffee in dirty cup. Order another and still had to wipe cup off to drink it. Server was good. Kitchen another story. Never talked to manager.

125th St. 5th Ave Harlem Applebee's Horrible.. My party orders @ 4pm and we received our appetizer @ 4:45 only for one person when 4 were ordered. One order never got put in, the appetizers came out after 1 hr of waiting. Food Terrible! Hood environment, Hood Manager with grill fronts. Drinks suck.

I went to Applebee's in Boynton Beach Florida last night with my family, my 3 kids and my husband. I will never go back there again in my life. I went to go take my son to the restroom, while in there, there was a waitress in there too. She walked out the bathroom without even washing her hands, the bathrooms were so dirty and nasty. No one ever took the time to go clean them and I told the manager what happened with the waitress, and she didn't do nothing about it. I tell my husband, "Let's leave." And I left, I told her that I was going to write a review about this because this is just so nasty and disgusting and nobody ever told the waitress anything and she was still serving food!!

Went to Applebee's on white horse road. Waitress was very nice, took orders. Food came out 20 more minutes, no drink. Ask bartender about drink she say "wait till come up and then you will get it." Wasn't but 5 or 6 people there. She was so nasty we ask for manager. He's no help. She had 3 people at bar she playing with, they trying to start to about drunk acting like ciys racial thing. I wasn't never been so pissed. Never step foot in there again.

I went to Applebee's for lunch 2 weeks ago. They had a new menu with a wide variety of items. Their 550 calorie and below selections are all quite good. My server was very friendly and efficient and she kept my drink filled at all times. The quality of the food was excellent and it was priced reasonably.

Been here about 1 hr haven't received food yet. We did get an appetizer took half hour. No plates. Then when the waitress came to the table didn't ask, just picked up our appetizer when we not finished eating. I had tell her we were still eating. At times not even one staff member on the floor. She came to table about 1 15 mins into our visit and just said "I put the order in, it's just taking long." Just doesn't even wait for answer or anything. She just says weird comments we didn't ask her for. Still waiting for food now time into visit. We ended up walking out.

I called the 5th Street Reading Pennsylvania Applebee’s for my weekly order of 50 wings. Was told after being put on hold for at least 20 minutes and then having 3 different people came on and put me back on hold that their new bone-in wings for some reason have changed their recipe (add gluten) toxic poison to people with celiac disease... for people who don't understand how severe gluten allergies are, I hope you experience a severe reaction yourself so you would understand that there are so few food items that we can eat. Why did you have to change the bone in wings at your reading pa 5th st restaurant? I'm very sad and a bit mad that you made a poor thought out decision to change the recipe...I have been writing wonderful letters in raving about how i finally found a restaurant that made gluten free bone in wings w/out having to add gluten on them.

We went to Applebee's in Grants Pass Oregon. I ordered shrimp and pasta for my son. The pasta was terrible. I informed the waitress that it was terrible and wanted to order my son something else. I ordered shrimp and steak medium rare. When I cut into the steak it was basically raw. I told the waitress that I wanted to see the what I believe was the floor manager that came by and told me they were sorry the pasta was bad. The floor manager came to my table and saw that the steak was raw and full of gristle and apologized.

The food was cold. The price was high. Order 2 for 20. I received about 15 chips with my dip. Very disappointed, will not be going back. Also didn't get what I order.

Wait was 30 mins with half the tables empty. Seated for 15 mins without server, drinks or any form of communication!!! McDonald's has better service. Left and went to another restaurant.

Applebees main street summerville, SC - Went with wife to Applebee's to watch the Super Bowl game. Not the first time I've been here. I stop coming because they premix some of their drinks for happy hour and they taste nothing like what the drink should be. Figure I give them another chance and went on Super Bowl Sunday thinking the place would be packed and some good specials. Walked in, the place was almost vacant, no more then 20 people. Asked the waiter what the specials were. Was informed that they had none. Asked about happy hour. None. We were going to order dinner and drinks but after that we ordered to beers $11.00 and a sampler $11.00. All total $25.00 + ate quickly and left.

Was seated in a timely manner, waitress came over and took out drink order and appetizer order then she didn't come back for 30 minutes. Waitress came back, took our food order, waited another 30 minutes, still no appetizer so we drank our sweet tea and left.

2.29 for hot water is a little high for price. We did not have tea just hot water with lemon. Service was good and food was good so we left a nice tip but will be more careful about ordering water again.

Extremely poor food. The bread was atrocious. I think a piece of bread with butter with your steak is not too much to ask for, even Danny's provides that more.

Today I have visit Applebee's restaurant Grill with my children for a family dinner. We place the order for entrees. It started ok, 16 min later Melissa ** came back to place the main order, no services for drinks was provided. 7 min later main food came out. The rice was not fresh, some of the other orders was wrong, the food was cold except one plate. I complain to Francisco the Manager that the order was not fresh and cold and I was not going to wait any longer, the food was untouch. I was forced to pay for it and I can't take it home. I was never offer by the manager the full order.

Went to the Applebee's in Great Falls, MT & while the food was good the service wasn't. We had four different waitresses rather than having one who seats us and one who serves us. Our original waitress was hardly around. Brought our receipt before we were even halfway into the meal. Pushy in my opinion. Also side note I was unimpressed with the fact that she nearly sat down with us to take out order.

I came in at 11:00am on Jan.13.2015. No customers were inside but pick ups were in and out. I sat at the dine in table for more than 30 mins for someone to take my order. You had staff standing around talking. I will not recommend the union location in Memphis tn to anyone. They need new management because he didn't communicate with his employees.

First, if you want to eat or have some cocktails, you would like to go to clean place. This place got a guy, I remember his name is Chris, he was a bartender. He just did it. I would say if you don't want to go to the hospital, just keep driving to any other place. Good luck.

The wait time was ridiculous for the food that was served. We waited almost an hour for fish, fries and the cheese penne pasta. The fish tasted like frozen fish from walmart. The pasta was room temp when I finally did get it. The waitress told me to be careful cause it was very hot. What a joke. The prices are overpriced for the quality of the food. I might as well as went to walmart and bought their fish out of a box and would of saved me 60 dollars. Service and food could of been so much better. We will never return to an Applebee's ever again.

Just got back from having a delicious dinner. However, when I received the check I was shocked. I asked the waitress for a GLASS of house wine MERLOT. She brought it to me and it was a glass and a small carafe, together 2 glasses. So I questioned her and she told me this is how it is served. So I asked her, "so it is Happy hour, 2 for one?" She said yes. Maybe I should have asked how much it was which I didn't. Not expecting to see a charge for 8.99 on my bill, she offered to change the bill, but that she would have to pay for it out of her own pocket, this I did not want. So I paid the $71.00 bill. However I still feel she should have explained it better. All I wanted was 1 glass, which in a nice way I made very clear. She should have told me that if all I wanted was 1 glass, I could have ordered a name brand.

The Stockbridge GA location on HWY 138 refused to even come take my drink order after sitting for 10 minutes even though 4 black employees sat at the back register less than 10 feet away, but the black people I noticed got served. BUT NOT THE WHITE MAN.

Disgraceful, they have changed TV providers to Time Warner. No Dallas Stars Hockey as it was on Fox Sport HD+. LAST night, Time Warner does not carry that channel. This also means no Friday night Rangers baseball in the summer.

Restaurant not busy. Waitress took order and we never saw her again. The food was slow to come, cold, dry, and did not match the menu. The all-in burger was a dry, flat patty including "nothing" A total fraud. The endless fries is a meaningless concept because no one would take the order. This was the Airport Blvd branch in Mobile Alabama.

I went to Applebee's with my grandparents and their foster children, and after the experience, I won't be coming back anytime soon. The burger that I ordered was tough as leather, and I had to wait an entire hour for it. It had none of the stuff is ordered on it, even though I told the waitress what I wanted on it three times. This waitress was one of the rudest people I've met. She was totally rude to me and my grandparents, but was very flirty to the foster kids, who are in high school already. Once we were done, I saw my grandparents leave a very bad tip for our waitress. We left grumbling, and a day later I got sick from that stupid burger.

Applebee's in Castleland, IN - Terrible service. The manager is racist and refused my husband and me service.

Morse Rd. @ Easton, Cols, Oh. Husband & I seated at bar after shopping at nearby Best Buy. Our bartender was Nina. We were not greeted upon entering, nor when seated at bar. It was approx. 3:30pm on a Tues. There were 8 tables of customers. There was a table in bar area, right behind us, where 4 servers were seated/standing. They blocked the way to the bathroom. As I walked thru them I received not a single smile, effort to move, or an "excuse me" for them being in my way. I returned to my seat and this is what I heard behind me. "I may need to do some of that," made a sniffing sound, "b/c I'm not feeling it tonite. And I'm not drinking now, that's why I'm outta it." Red Bull cans and a bottle of Sprite were on their table. There were a total of 4 servers on their cell phones, around the table, standing in the way of the restroom.

Love the place. Good price, nice service. But would really love the place if the little gadget at the table had a few games for free. It's the perfect thing for kiddos to keep busy so the adults can enjoy dinner. Don't think it would kill ya to have some free games for kids.

Applebee's on Iron Bridge Chester 23831, food was good but the waitress ** was awful and rude and she took at least ten minutes to greet us and take our drink order. All we wanted was a nice and not so stressful evening and we definitely did not!

Leftover steak served, one hour wait and no compliments... Overcharging as well.

Personal injury within Applebee's in McDonough Ga - I entered the restaurant and waited to be seated. No hostess was available so I went to go to the bar area to wait for my friend to arrive. I held on to the railing and started to step down the two stairs. It was a bright sunny day and the restaurant lighting was very low. I could not see where the edge of the stair ended. My heel caught the edge of the top step and I fell to the floor. My right leg was scraped and bleeding from the knee to my ankle. Two customers at the bar came to help me and helped me to a table and chair. When an employee did come over I had to ask for napkins to clean up the blood and ask for ice to slow the bleeding / swelling. I had also seriously hurt my right foot but due to the pain from my leg I didn't notice it until I had gone home and tried to get out of the car. I could not walk on that foot. IT HAD TURNED BLACK & BLUE & swollen severely.

There was a new server. We waited half an hour for drinks. We ordered food and it took an hour to get to our table. Then they gave us plastic silverware. They also took a while to give our checks back and we didn't have good food. They got mad when there was something wrong. All 15 of my friends including myself have food poisoning. I wouldn't recommend Applebee's!

We went to Applebee's in East Green Bush NY on 9/4/14. It was my first time there. We were not offered the senior citizen discount. The fries were cold and the spicy fries were just regular fries with a seasoning powder sprinkled on. Portion's small for the money.

We took Sara our 21 year old and her two friends for both of their birthdays last Sunday and the waitress told us that we could not stay long as the manager doesn't allow it. And she rushed us so fast and Sara's friend ordered dinner and it ran late and the manager and employees bought the cake out and rushed us out so fast. We were rushed for our service and was told we could not take our time. And we were waiting for more people to arrive at the Graceland mall Applebee's and it was wrong and embarrassing and the food was cold also. The man who takes out orders also rushed us fast also and we would never go back there.

Our waitress was very rude and acted like she was too busy to wait on us. She spent most of her time talking to some people she knew that were there. Our food took forever to get to our table. My wife ordered a cup of french onion soup. It finally came as we were about finished eating. She found a piece of a pot scrubber in the soup. The manager came out and said he would take care of it. The waitress brought our ticket and it still had the soup on it. The manager finally came back and fixed our ticket. I will not go there again.

On 6/3/14 a friend and I met at Applebee's to have dinner. The service was way below unacceptable from the server, cook and management staff. I order a 2.99 Margarita that was advertised on display. I ask the waitress if I could make it flavored. She replied "yes". When the ticket was placed on the table I notice I was charged 8.99 for the drink plus .40 for the flavor. I then advised my waitress of the charge. She stated ok I will get it changed. The waitress never came back. Instead the change of shift manager came over and explained that she gave me a different Margarita and because I consumed it he couldn't do anything about it. I then explain to him that I did ask for strawberry and they charge me for that which I didn't have a problem but I do have a problem with paying the 8.99 instead of the 2.99 because she brought me a different kind of Margarita.

I took my mother to Applebee's for dinner. We had an appetizer and drinks and we both had the Vidalia steak 9oz she said hers was very tender and mine was like leather. I cut 2 pieces off the one end and one of the other and the waitress came over and asked how everything was and I said my steak was extremely tough she asked if I would like another I said no I just would not order that again. I was still chewing the same bite the whole time that she was there, then the manager came over and said "Let me get you another steak, we sometimes have a tough one". I said Ok and off she went. She brought another steak I was eating it and it was super tender I said to my mother this is so tender it does not even feel like steak.

I visited Applebee's last night 5-17-2014 with some friends for a 21st get together. I had forgot my ID so did not order a drink. I did however take a sip of my friend's drink to see how it tasted. My table was then greeted by the bartender soon after. She came over and started yelling at me telling me if I take one more drink that it would be taken from the table and so forth. I could not believe the way the situation was handled! I work in the restaurant business and there is a way to handle a situation like this and a way not to.

I have a rare stomach condition that allows me to eat very little by mouth as I have a feeding tube as well. When I am able to eat, all I want is Fiesta lime chicken from Curbside. My husband has been known to grab me my favorite chicken up to 4 times a week for one meal or another. It is very close to our home in Noblesville, Indiana. I started getting nasty leather like chicken with no fiesta sauce just nasty scabby looking cheese. It didn't happen every time so I thought once it happened again, I would call and let the manager know that maybe that cook needed to be shown how to cook it. The manager was huffy and offered a gift card.

Here is one to the person that claimed Applebee's favors WHITE families. We are "white" and I can tell you here in Georgia it's a different story. While the "black" waitress (for those that care so much about color) offered other guests ("black" as well) free and half price appetizers to make up for mistakes she made, we got nothing. Can I say I have been discriminated against now or do I have to suck it up since I am white? People need to stop playing the racism card for everything. It's annoying.

I got an email to go to Applebee's Guest Experience Survey. So being a customer, I did and boy was I railroaded into looking at page after page of junk sales ads. It seems Applebee's is linked to some shady outfit called "Jump to Nation". I contacted Applebee's to complain and they said "they were sorry but it was not them doing it". So I asked the rep if he can deny Applebee's is using this "Jumptonation". I will continue being a customer. I never got a response any further once I asked him to deny the connection. That tells me they ARE connected and therefore I cannot eat at Applebee's any longer, since their rep lied to me by omission.

Upon arrival, no one was around to greet us, but eventually greeted by a very nice hostess. We were seated and after about 15 minutes of waiting, our racist waitress appeared. She did not as much, greet us; and when we asked if our receipts could be separated, did not answer us, did not give us a chance to explain how we wanted the checks separated, and proceeded to take our drink orders. She looked extremely disgusted that she had to take care of us. Everything from her countenance to how she spoke to us revealed she did not want to take care of us.

My name is Shawnee **, and I dine at Applebee’s most Fridays of the month. I'm writing in reference to a robbery Saturday morning, about 1:00am in the Applebee’s parking lot. I'm hurt, devastated, panic stricken, angry, frightened, anxious, etc. I feel violated! While walking to my friend’s car, four gunmen ran up to us pointing guns and demanding our purses. They were given what they demanded. There was no security outside of Applebee’s parking lot. As a citizen and paying customer, I feel abused and used as well. On several occasions, I've been overcharged by bartender Chris. The night speaking, I was overcharged as well. The manager on duty took care of the bill. I'm afraid to go outside of my house. I'm frightened when I pass Applebee’s going home.

I have been eating at Applebee’s for years. Normally, the food is good and at a good price. During a certain time of the year I eat, I did eat at Applebee’s once a week. Today, 3/4/13, I got a steak from them. The steak I got could have been used to fix my shoes. It was as tough as leather. I could not believe how tough it was. What has happened to Applebee’s? They have lost a good customer.

I went to Applebee's in Jenkintown, PA on 05-07-12 as part of a fundraiser for my school. I ordered a cheeseburger and I wanted it well done. The burger was pink inside and the fries that came with the burger were cold. My grandmother ordered a burger as well and it fell apart when she picked it up as if someone poured water on it. My grandfather ordered ribs.

I went to the Applebee's on Memorial Dr. in Decatur on 01/27/2012, Friday night. Take out, I ordered the under 500 calories steak and shrimp, and the chicken and mushroom with potatoes. First, I waited a very long time for the food. The cashier kept apologizing saying they were fine, but when the food finally came, the shrimp looked like a kid's meal. The shrimp looked like salad shrimp and the steak looked like a piece of chicken, and OMG the chicken, the mushrooms on top I could not tell what they were. It looked more like burnt cheese and it was burnt as well. There were only three potatoes in the box.

I walked into Applebee's for dinner, this was after 6:00PM. No customers, staff outside at a staff meeting. A young man greeted us, we chose to sit at the bar. I ordered a glass of red wine. All they had was a cheap house red wine, Gallo Rossi. My husband ordered a club sandwich, I ordered a side Caesar salad. No staff around who took our order, the women who was conducting the staff meeting outside and then she had to ask someone else about my wine. My fiance's club sandwich consisted of Texas toast bread, fried baloney, beacon, melted cheap yellow cheese, lettuce, tomato. No one asked if we were okay the whole time we were there. They had a serviceman working on the computers in the bar, a total of 5 costumers while we were there.

The Applebee’s in the Bronx on Fordham plaza needs new workers and new cooks because the food there is no good, and they are always running out of food. The food is sometimes dry, especially "wonton tacos chicken." They come dry and sometimes it will come to you burn. As for the waitresses, they play around a lot and they curse at each other. It's sad. The guys talk about what they are going to do when it's time to go home in front of every table, like who wants to hear that. The waitresses keep talking and making jokes. And they try to include the customers. We come there to eat, to feel relaxed, but that's not happening there. The food takes forever to come, especially the drinks! Now, there is this big problem there. The light keeps turning off and on and all the workers there will start to laugh. They are to ghetto there. No one there is serious. This happens most of the time I go. It's about time I let you know.

Having eaten at Applebees Bayshore, Glendale, Wisconsin, we were a party of 6 with a total dinner and beverage bill of $71.23. A tip of 15% was added and a tax of $5.00. Clearly, the tax was wrong. When I asked the manager, he explained the computer is programed to add tax.

I went into Applebee’s and met Matt the manager. He is a racist, rude, and mean man. He talked, no yelled at the employees and flirted with my daughter who is under the age of 16. He sat next to our table and was rude to the employees. Just because you have a position of authority, it doesn’t give you the right being mean to people. Then when I told him our food was taking too long, he walked away. I hope you strongly talk to him about his behavior or next time I will.

I ordered a mild chicken wings and I got spicy. I ordered medium stake and got well done. I waited for a while for my food. The food did not taste good at all. The only reason I came here was because of their 2 for $20 special which was all chicken--portions are mediocre! I will think again before I go back to Applebee's. This is already the second time that I had problems both in different locations so there must be something about this franchise.

I went there on a Thursday with my brother. The waitress was dressed inappropriately. Her top revealed so much cleavage that it offended me and made me uncomfortable. She kept giving my brother refills of soda and never once asked me for a refill. When she gave us our plates she laid mine down on the table and leaned into my brother to place his down. Of course my brother had to move back because the waitress made it very clear to give him an eyeful of her cleavage. As if she wanted to get a good tip from him.

I do appreciate the honor of working for you guys at Applebees. I was or am in the process of being terminated by Cliff ** for reasons unknown and totally biased. I feel regardless of the outcome, you should at least be aware of what is happening. When we all got the letter about Anthony ** going ill and getting operated on and the whole Applemetro staff coming to his aid, I was the first to reach out to him as I was going through recovery and you were gracious enough to assure me my job back.

I have been working with Applebee’s since 9/9/2010 and not once have had a break! I got writing up on a final notice because I had a comp. of $130.00 when they only gave me 4 days of training. There are also employees working there that are under age, bar tending with no license. I have physical bruises on my feet showing that I work on my feet from 4-2 am with no breaks! There are also sexual harassments going on that the managers just ignore. On both left and right feet, there are bruises. I lost toe nails. I and other females have been touched without consent!

On 1/23/10 approximately 6:05pm, myself and 2 other co-workers walked into the establishment, gave our names to the matron so we could wait to be seated. The matron expressed it would be about 15 minutes to be seated. On our lunch hour of course we noticed seats at the bar and asked if we could sit there instead of waiting 15 minutes. The matron said yes. So we went to sit at the bar.

My niece crawled under the table to get a crayon and came up with 5 ants on her hand, and was bitten! The manager took care of the meal but FAILED to fill out an incident report!

Went to dinner with parents and husband on 1/3/04. Service was very poor. They took our food to about 5 different tables asking "Did you order this?". Then the took it back to the kitchen for about 5 minutes. When they returned, my food was cold. My dad's bread came after he had eaten his meal. My mom's food came and was incoreect. They corrected the order and her food came after everyone had finished eating. We asked for the manager. She came and stated that this was not her usual store. She said that from waht she could see, the staff had a "lack of training" She was very rude, but offered us a 15% discount.