Applebee's Neighborhood Grill & Bar Reviews

I ordered fish and fries with a salad through DoorDash because I didn’t have a car to pick up the order. When it arrived, I opened it up to find the salad, but instead of fish and fries, there were ribs. There were no fries at all with the ribs. I called the restaurant to explain the issue and mentioned that I didn’t have a car. However, I was told that they couldn’t help me because it was a DoorDash issue. I insisted that this was their problem, not DoorDash’s, and I expected my fish and fries to be delivered. They suggested I place the order again through DoorDash, but I explained that I would have to pay for another fish dinner. I am on Social Security and was not paying for a meal twice. As a result, I will not be ordering from them again and will inform my friends about this experience.

Me and my family went in the location at east town to eat, we got seated and ordered then waited over a hour for our food that never came. Watched other people come in eat and leave while we were waiting on our food, that came in after us. Ended up getting the bill for our drinks and left.

This is the 2nd time this month that the Bloomsburg, PA Applebee's messed up our takeout order. Last time they forgot to put my French onion soup in the bag. This time they gave my wife only steak and potatoes with her entree and forgot to give us the vegetable. I got the prime rib dipping sandwich, and they gave me about 1/3 cup of au jus dip instead, which wasn't even enough to dip half the sandwich. For the ridiculous price we paid and what we got, we are done going to Applebee's for the foreseeable future. Forget the curbside pickup. They don't bring it out. You have to go inside every time. Pathetic service.

Been going into Applebee's since 2015. Never really had an issue with bartenders or waitresses. It was always a good bang for the buck! Kim and Joe have always been accommodating in their leadership along with Kayla and other barmaids.

We had Tyler at Bloomsburg, Pa Applebee's & was not satisfied with service & how he waited on the family. Wouldn't want him as a waiter again.

When I pulled up in the parking lot it was only 4 cars. I should’ve left. But didn’t. The food was awful. I never tasted anything like this and not to mention my grandson threw up and my stomach started hurting and the manager said I still had to pay for the endless meal special. SMH. The only reason why I paid because I was trying to hurry up and leave due to my baby getting sick.

Hard as overcooked ribs, took two hours for meal super slow, manager no help with excusitis, eating our food decided to pay before finished as taking so long in everyway and not that busy, we were not done eating Siera grabbed food plate without asking and took off with it. When said not done she said though done, we said not even half eaten, she did not service properly beverages had to continually ask, never taken two hours for a meal. She said it was cooked in 20 minutes then what took her so long to get to table and in brought to table one by one. Her comment was, "I brought it as cooked out." Comment a waitress then addresses issue with kitchen or her boss she said is manager, please go here often. Worst experience ever and excusitis is unacceptable. Fries didn't arrive with meal, burnt/hard ribs, just overall bad and we never complain and go at least 6-8 times a month.

I order online and pick up in store. My order is rarely prepared correctly; there's always something wrong with the order.

I have dined and ordered food to go from Applebee's in Monroeville, Pa. twice and each time our orders were wrong. Either an item was missing or the food was not prepared correctly. Twice they were to send gift cards and they never did! It's the principle of it all, if the customer is not happy, the restaurant is supposed to appease the customer to make it right. I will NEVER go back to this place because they are not true to their word!

AJ is always awesome, makes the best drinks and gives excellent service!

We came in for lunch and had the best experience. Taylor made sure everything was perfect. We really enjoyed the whiskey burger. Thanks Taylor. You are one of the best servers we had in a long time.

The menu and pictures and pricing are very misleading. The specials for a limited time only are 1199 online on the front page of the menus that are 1199 but when you open the menu, one of them is 1599, very misleading.

On Sunday, March 1st my husband and I drove to Applebee's on Curlew Rd and US 19. We arrived just as they opened. I think we were the first customers there that day. Because the place was closed all night there was a dank smell in the entire restaurant. I wanted to leave but my husband reluctantly wanted to stay. So we stayed and ordered an appetizer, then ordered our meal. The waitress served us our meals and we began to eat. Besides half of my food being cold and tasting like it was microwaved, my husband found a long dark hair that was cooked in the bacon of his burger. We both immediately stopped eating and informed the waitress. When she came to our table she could see that the hair was cooked with the bacon in his burger. It wasn't even as though a hair had fallen in his food, but it was actually cooked in with the food. The waitress took the plate then returned to our table and said we didn't have to pay for his meal.

They were so slow bringing out our meal and the waitress didn't apologize but only said, "We are very today." There were empty tables and didn't appear to be that busy. Food was ok but not that great.

I visited the New Applebee's in Hillsboro, Texas 1/17/2026. Me and my sister both ordered wonton tacos, which is what we always order at any Applebee's. These tacos were the worst we've ever had. Too salty, no sauce and a bit too spicy. My sister and I decided to go somewhere else, but before we left the manager asked did we want to take the redo with us as it has already been started, and she wanted to make it right. She was very nice and even gave us extra sauce...again too salty, no sauce on the tacos and a bit spicy. I like a little spice, but the salt and the spice overrode the taste of everything. I was VERY disappointed, because these are my favorite thing that Applebee's has on the menu.

Applebee's 7515 Goodman Road my waitress Tanisha A, was awesome. And her customer service was above and expected. She was very nice and sweet. We will definitely be back. Ask for Tenisha, she's the best

We went to the Applebee's in Moncks Corner, SC. The service was absolutely horrible. We had to wait 30 minutes for our drinks & to order our food. And almost an hour to get our food. The bartenders were too busy talking with each other to make the drinks. Our waiter did not check in us often. The kitchen was ridiculously slow. The food was mediocre. At the time only 4 tables were occupied. It was not busy enough to cause such horrible service. We will never come here again.

Never buy promotions gift card, I bought first 50 dollar with 2 gift card promotion, perfect no problem and bought second 50 dollars card with one gift card and never send link for one gift card promotion. Please don't buy.

Served RAW steak. Applebee's in Statesville needs more ceo meetings and inspectors. Bad food, bad crew. Saw a roach crawling up the bar wall. Cooks not wearing hair nets including managers who deliver food.

I ordered via DoorDash. The order was for the Prime Rib Sandwich and Cole slaw. The sandwich was greasy and the meat was prepacked strips of some tough beef. It did not come with utensils, au jus ( which comes with the sandwich) or napkins. The cole slaw was about two tablespoons full in a small To go container. I was very disappointed. I've ordered from there before and been very satisfied with the quality and portion sizes of my meal, but if this is what they're offering now, I'm going to pass from now on. It costs too much to settle for inferior food, portions and service.

I had dinner at Applebee’s on 6 December. Within 15 minutes of eating the food I was in Applebee’s bathroom, throwing it up. I was very sick the next day and all through. The steak was spoiled. I am now suffering from sore ribs from being sick to my stomach so much going into the third day. The food it doesn’t appear to be stored properly.

Omg, this manager at Applebee's is the best. My order with Doordash got totally messed up. I got the wrong order 😒 and called the girl at Doordash and she told me she delivered the bag that they gave her at Applebee's. However she knew exactly what I ordered. This order was $22.77 and my order was over $65.00. A long story short I called Doordash and they said they would contact Applebee's and they would get back to me. Then I called the restaurant and talked to the manager and she said Doordash never called her. This manager LACY **. was the best manager this restaurant has!! She listened and carried and went out of her way to get somebody to bring my order to me. If she is not the restaurant manager, she needs to be. Again her name is LACY **. Simply the best!

There is an October 2025 tv advertisement that suggests a full bowl of soup with their grill cheese burger. It is very good. But even after politely complaining that the bowl is only 33% full, I continually am answered "that's all we are told to give to the customer". Stating less than half a bowl is the protocol. I only received 25% of a bowl the 3rd time I ordered it & a paltry 1/8 of a bowl the 4th time. I have spoken to 3 different employees at 2 different locations across 4 orders. The tv commercial does not represent the product in volume. I know how trivial this is. Just feel slighted. No matter the number of attempts.

We walked out of the Applebee’s in Maysville today it smelt like ass. It was horrible. They represent your brand so sad. Someone needs to do something about this. It’s pretty sad when you walk through the door. Knock you over. He’s horrible. Somebody needs to come check it out.

Went to dinner October 12 at around 7 pm with my husband and we sat outside patio. We sat there for about 20 minutes and the bartender never acknowledge us. Kept helping the other customers that kept coming in after us. Then she finally came to ask my husband what we wanted. He told her what he wanted. I asked for a sweet tea. 30 minutes still waiting for my tea and we got no menus. Finally the manager came and apologized for the long wait. That they were really busy so we just said no thank you and we left. I want to point out that the bartender was very rude and was saying nasty comment like bye bye goodnight.

Slow serves, order was wrong, no spoons for ice cream, sewage backing up in ladies' bathroom. Manager would not come when asked because she rubbing on a customer at bar. Gen manager don't seem to care with phone call. Acted like it was my fault worst 130.00 I spent. Will be calling board of health. Bradly location.

Went there last night. Had few drinks. Ordered my food to go. Got home, found my beer cheese was not in my bags. Called the store to tell bartender and she got pissed 'cause I call. Told me that it wasn't her job to check order, that that's the cooks job. Was very shocked at how she talked to me. I know I can't be the only one she has don this to. Thanks for listening.

A wonderful experience. I took an elderly friend there and I also needed an ADA friendly place. The booth tables move which is a plus for a larger person. The service was friendly and fast. The food was wonderful and the price was right. We got the 2 for 25 and it was a great deal. I had to make some substitutions due to a special diet and they were very accommodating. It was a great experience.

If I could give 0 stars I would. Went in to place a to go order and there was 4 employees sitting in the bar area so I’m standing there for 10 minutes and nobody comes and was told those 4 employees were done working. I understand that but come on somebody could of said, "Hey she will be right with you", or go get someone, and what makes it so bad is that there was a manager sitting there also. Not good for service.

We had bad experience year ago so decided to try again. Two of three of us sick before we left. Food not cooked well, almost raw. Got sick there and barely made it home. This was one of the worst restaurant experiences I have ever had.

Paying for an online order with Applebee's sucks! I lost track, but I had to give up on the online ordering a few times. The ordering was ok, but when it came time to pay was the problem. It was ok in the past, but it changed over the past few years. I complained and received apologies, but convenience paying online sucks. Giving up on online ordering with Applebee's. :(

I travel extensively and will not stop at Applebee’s due to the way they serve a margarita. It is served straight-up in a martini glass…terrible! Send corporate F&B to Margarita School, simple solution!

We started going to our Salisbury, Md restaurant again recently. I have to say it has changed for the better. Their staff, Vince in particular, were efficient and thorough in their service. The meal arrived quickly, was hot and well presented. What used to be a restaurant that kept running out of "sides" is not like that any more. What I can say now is, try them again for the first time. You won't be sorry.

DO NOT EAT AT THIS APPLEBEE'S. Food was the worst ever. A year ago I said never again..but my 3 friends said let's try it one more time. NOPE AND NOPE. LAST CHANCE. I ordered the BBQ chicken nuggets appetizer (batter so thick we couldn't even cut the. In half) Ordered Salmon with potatoes and broccoli. Mash potatoes instant and so rubbery I could cut them with a knife. Asked for some butter to try and help them taste better. Took waitress a really long time to get them because she said she had to go clear back to the freezer and slice some off. Yep frozen butter for cold rubbery potatoes and cold broccoli. Salmon was over cook and dried out.

Andy from Edinburg Texas Applebee's was an awesome server. Greeted us right away and was very friendly and his energy was uplifting. He constantly kept checking up on us. Great service. Great Example to others. It’s difficult to find good service these days. Please reward him.

Have been going to Applebee’s for years and always got good portions, but the last few times the prices have went up drastically and the portions have been really suffering for size, just had a salad and went away hungry, I see why they come around and ask if you want a dessert.

Ordered food from the Cedar Rapids location on Edgewood and found a 4 inch long piece of hair in my entree. Recommend customer check their food before consumption. Wearing hairnets is probably not part of the cooking process. Foul!!!

Wooster Applebees is not good Wadsworth. Went to twice in 2 was. First time everything was so good. Went back. Got exactly the same thing bourbon choc with potatoes. Didn’t taste same. Mango smoothie gross like water. Maybe it’s the cook idk but ruined my first time there.

Folsom PA: We've ordered for pick up from here before with mixed results, but this was the worse. I was there at the exact time they said it would be ready, so the food was not languishing under the heat lamp. Our takeout order for 2 hamburgers was sealed in a plastic cam shell. They must have sealed the top right after putting the burgers and fries in it because the fries were limp and the burger so slippery with moisture I could not hold on to it. The other burger and fries were just as soggy but on this one, the all the toppings were BELOW the burger and not on it. A huge disappointing mess.

My girlfriend and I ate lunch at the pines location. We both got sick from the fish and chips. We are not going to eat there anymore. The food was horrible. Manager was rude and didn't want to fix the problem