Applebee's Neighborhood Grill & Bar Reviews

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About Applebee's Neighborhood Grill & Bar

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Applebee's Neighborhood Grill & Bar has operated a chain of casual dining restaurants since 1980. The menu features American cuisine, including burgers, steaks, salads and appetizers. Applebee's offers a family-friendly dining experience with neighborhood-inspired themes and community engagement across its numerous locations.

Pros
  • Good value for money
Cons
  • Long wait times for service

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Applebee's Neighborhood Grill & Bar Reviews

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    Page 1 Reviews 0 - 7
    Staff

    Reviewed April 21, 2026

    AJ is always awesome, makes the best drinks and gives excellent service!

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    Reviewed April 12, 2026

    We came in for lunch and had the best experience. Taylor made sure everything was perfect. We really enjoyed the whiskey burger. Thanks Taylor. You are one of the best servers we had in a long time.

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      PriceRatesHonesty & Transparency

      Reviewed March 15, 2026

      The menu and pictures and pricing are very misleading. The specials for a limited time only are 1199 online on the front page of the menus that are 1199 but when you open the menu, one of them is 1599, very misleading.

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      Refunds & Payouts

      Reviewed May 21, 2026

      When I pulled up in the parking lot it was only 4 cars. I should’ve left. But didn’t. The food was awful. I never tasted anything like this and not to mention my grandson threw up and my stomach started hurting and the manager said I still had to pay for the endless meal special. SMH. The only reason why I paid because I was trying to hurry up and leave due to my baby getting sick.

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      Punctuality & SpeedStaff

      Reviewed May 17, 2026

      Hard as overcooked ribs, took two hours for meal super slow, manager no help with excusitis, eating our food decided to pay before finished as taking so long in everyway and not that busy, we were not done eating Siera grabbed food plate without asking and took off with it. When said not done she said though done, we said not even half eaten, she did not service properly beverages had to continually ask, never taken two hours for a meal. She said it was cooked in 20 minutes then what took her so long to get to table and in brought to table one by one. Her comment was, "I brought it as cooked out." Comment a waitress then addresses issue with kitchen or her boss she said is manager, please go here often. Worst experience ever and excusitis is unacceptable. Fries didn't arrive with meal, burnt/hard ribs, just overall bad and we never complain and go at least 6-8 times a month.

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      Reviewed May 5, 2026

      I order online and pick up in store. My order is rarely prepared correctly; there's always something wrong with the order.

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      Refunds & Payouts

      Reviewed April 23, 2026

      I have dined and ordered food to go from Applebee's in Monroeville, Pa. twice and each time our orders were wrong. Either an item was missing or the food was not prepared correctly. Twice they were to send gift cards and they never did! It's the principle of it all, if the customer is not happy, the restaurant is supposed to appease the customer to make it right. I will NEVER go back to this place because they are not true to their word!

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      Customer ServiceRefunds & PayoutsStaffBilling

      Reviewed March 2, 2026

      On Sunday, March 1st my husband and I drove to Applebee's on Curlew Rd and US 19. We arrived just as they opened. I think we were the first customers there that day. Because the place was closed all night there was a dank smell in the entire restaurant. I wanted to leave but my husband reluctantly wanted to stay. So we stayed and ordered an appetizer, then ordered our meal. The waitress served us our meals and we began to eat. Besides half of my food being cold and tasting like it was microwaved, my husband found a long dark hair that was cooked in the bacon of his burger. We both immediately stopped eating and informed the waitress. When she came to our table she could see that the hair was cooked with the bacon in his burger. It wasn't even as though a hair had fallen in his food, but it was actually cooked in with the food. The waitress took the plate then returned to our table and said we didn't have to pay for his meal.

      I guess she expected me to continue eating my meal, given the situation I WAS NOT. We then had to flag her down to get the check so that we could leave and go somewhere else to eat. Before coming back to the table with the bill, she said she had to sort out bill. I guess because I ate 2 bites of my meal before this whole episode occurred. She then returned to our table again. She said we did not have to pay for any of the meal given what just happened. I was so shocked that the manager of the restaurant DID NOT come to our table to apologize or to address the situation.

      The manager had no concern with the fact that the cooks were serving up HAIR in the menu. It was disgusting, appalling and RUDE. Shame on Applebee's for letting something like this happen. The employment of their staff and cleanliness of the restaurant should be number one priority. Shame on the cook. Shame on the manager. Shame on Applebee's for letting this happen. I will never eat at another Applebee's ever again.

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      Punctuality & Speed

      Reviewed Jan. 20, 2026

      They were so slow bringing out our meal and the waitress didn't apologize but only said, "We are very today." There were empty tables and didn't appear to be that busy. Food was ok but not that great.

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      Punctuality & SpeedStaff

      Reviewed Jan. 17, 2026

      I visited the New Applebee's in Hillsboro, Texas 1/17/2026. Me and my sister both ordered wonton tacos, which is what we always order at any Applebee's. These tacos were the worst we've ever had. Too salty, no sauce and a bit too spicy. My sister and I decided to go somewhere else, but before we left the manager asked did we want to take the redo with us as it has already been started, and she wanted to make it right. She was very nice and even gave us extra sauce...again too salty, no sauce on the tacos and a bit spicy. I like a little spice, but the salt and the spice overrode the taste of everything. I was VERY disappointed, because these are my favorite thing that Applebee's has on the menu.

      The waiter was nice and all staff that we had interaction with were also, but they are going to need to get the right. I watched the wait staff delivering orders and I noticed that the butter on the pancakes was not melting as they brought them to the table. I was a waitress for many years and I know food service. The food was not hot. Applebee's and IHOP are combined in Hillsboro, Texas. Applebee's part just opened about a month ago. They are falling short in the food department. The staff and manager were very friendly and tried to make it right but the taste of the food and the food being hot when brought to the table is going to kill the business.

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      Applebee's Neighborhood Grill & Bar Company Information

      Company Name:
      Applebees
      Website:
      order.carsidetogo.com