Applebee's Neighborhood Grill & Bar

Applebee's Neighborhood Grill & Bar Reviews

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Applebee's Neighborhood Grill & Bar Reviews

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    How do I know I can trust these reviews about Applebees?
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    Page 1 Reviews 0 - 6

    Reviewed March 8, 2024

    I recently visited this restaurant to taste the dishes they serve here. The restaurant's ambiance is quite pleasing, with its elegant décor and comfortable seating. The menu is really good, offering a range of dishes. Great food, beautiful ambience and amazing hospitality. Really liked the food. So far the best place. Really happy!!!

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    Staff

    Reviewed Feb. 19, 2024

    On Monday, February 19, 2024, my husband, two grandchildren, and myself had decided to take our grandkids out for lunch. So the pick was to go to our local Applebee's, which is located in Salem, Va. We have been there many times before, and have always been pretty well satisfied with the hospitality, service, food. Basically the whole gitty-up experience had been great with no complaints. I guess that is why I felt the need to reach out to let it be known, what my family and I had witnessed.

    While having our lunch served by our very kind and sweet waitress, I had noticed a few of the staff members of Applebee's being treated and spoken to in a unprofessional and not very kind type of manner by a manager. I believe if you want a productive and successful staff to help a good business strive, the employees should be treated with respect, equality, and and a professionally secured work environment.

    This manager that had displayed such awful character and bad mannerisms name is Mike. No one had name tags so before our departure, I had asked our waitress what exactly his name was. She had said his name was Mike, but could not remember exactly what his last name was. I have never written a review before but from what I had saw, I felt it to be absolutely necessary to do so. I truly hope that this person will be addressed and held accountable for his unprofessional behavior to others in the work place. I have a hard time understanding of how in the world someone of such bad character had ever been placed in a position of management.

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      Punctuality & Speed

      Reviewed Oct. 25, 2023

      I had a wonderful experience here. My food was delicious, service was fast and great. My drinks were a little off but they were ok. I had a great time With family. Will definitely be back soon. Thank you so much.

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      Staff

      Reviewed Oct. 18, 2023

      Jersey was my server. She is very pleasant, happy, funny and sneaky. She gets into my head and gets me to try new things but she is never wrong. I love everything she recommends. She's friendly and makes me feel comfortable at at ease.

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      Customer ServiceStaff

      Reviewed Oct. 11, 2024

      On 10/10/24 at approx 12:57 or little before myself and family visit the Applebee's establishment located at 2071 West Eight Mile Rd, Detroit Mi 48203. I see there's a different address from the check 2111 8 Mile Rd. I want to express that we are very dissatisfied in the service of the food. The waitress we had not problem with; but whomever the cook is NEEDS TO BE FIRED, OR GO BACK TO SCHOOL LEARN HOW TO COOK PERIOD, AND I WILL TELL THAT TO HIS FACE. PERIOD. The food was very distasteful, not hot, and it was dry, it seems like it was re-cook and sat out for a long while. The host that sat us at our table should know how to handle drinks after touching menus. DON'T TOUCH THE RIM. Now I know I may not hear from no one which is fine. Nevertheless we have to let people know how this location operates.

      I hate to say this as an African American maybe this location was just built for the **, none class people, because it seems to me there was no integrity, morals, standards, when it came to who cook the food. Maybe he/she is addlepated. I must ask why people don't take pride into what they are doing. (Think on this, if YOU and your family goes a restaurant you would/expect your food to be right.) The employees represent management and seeing how the food is, lets me know how the manager is. As stated I don't expect a call back, heck why should I? It's in Detroit.LOL. I should've knew better than to take my family there, but wanted to give a chance.

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      Staff

      Reviewed Sept. 26, 2024

      LOL! There is an Applebee's on Maysville Road, by Meijer. You go in the bathroom, no paper towels in the holders, they just leave a roll on the sink counter. Same with the toilet, the huge roll sits on the baby changing station when it could easily be put in the holder. The toilet is trashed, paper on the floor, even rubber gloves one time. And, I was sitting at the bar last night and heard an employee say that when he was mopping a few nights before, that there were ants down at the bottom of the bar.

      Then there is the restaurant part, lol. They are out of everything there too. Out of napkins, drinks, a lot of food items. I was in there last night, I saw at least ten people walk out because their food took too long. The group of three women waited an hour and a half for their food and finally told them that they were leaving. Meanwhile, the district manager comes in, doesn't help at all, but goes back to kitchen, tells the cooks that they are very lazy. So two cooks leave, leaving them with one cook that is new to the job. Lazy workers, always calling off work, when they do show up, they are whing about working, lazy, and not doing their job, especially cleaning. I just go in there to drink a few beers. I would not dare eat there because of how long it takes for food, and how unsanitary the place is. All of last night, I never saw the bartender clean the bar counter after people left, lol. I think I go in there for the laughs.

      I have never seen a restaurant that is managed so badly! And I mean the management up higher. They were bought up by people from Texas and every since then, the place has gone down. They act like they don't care about service, workers, or if the place closes down completely. All the management does is blame the workers for everything, they never have restaurant meetings, because they say that they don't want to pay them during the meeting. I remember when you could hardly get a seat in that restaurant, it was so packed! It is just a matter of time before it closes.

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      Punctuality & Speed

      Reviewed Aug. 25, 2024

      One star is too much for our experience. It started out ok, we were seated fairly quickly, but that's the only good thing about it. We apparently had come during shift change and sat there for 30 minutes without being acknowledged. Finally, I had to get up and tell the host that we wanted to be moved to a server who wanted to wait on us. After finally being waited on, we ordered all you can eat wings, shrimp, and riblets. Don't bother. It took around another 30 minutes for the food to come out so my husband requested the second round when the first round came. When the food arrived, about 20 minutes later, it was just a small saucer with some food on it, not impressive. Husband then order riblets....They brought out 1 riblet on a saucer. Ridiculous! I understand why 90% of the Applebee's have closed in Tennessee. I will never go back.

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      Staff

      Reviewed Aug. 20, 2024

      I went in with my boys for dinner around 7:45. They told me to wait about 5 minutes, but when I told the waitress that I had been waiting for over 20 minutes, they said they were too busy. It wasn't busy at all. What's even funnier is that they gave the ** couples who came in after us a seat right away. This is blatant racism. I couldn't even imagine it. Even though we were about to leave, they just stared at us and no one even apologized or offered us a seat. I felt really bad.

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      Price

      Reviewed Aug. 15, 2024

      New policy. they charge customers for using credit cards. They don't tell the customer this. The customer shows their loyalty and Applebee's does this. There is a little note on this at the bottom of the tag. They should tell the customers of this shady policy. I know things are good at Apple Bees and I can turn my loyalties to other places.

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      Price

      Reviewed Aug. 7, 2024

      How cheap can you get with a Chicken Garden Salad? I can't believe I paid 13.99 for that! Ordered a Sundae for my granddaughter, who did not know what a Sundae was, she still doesn't! I think I will be going elsewhere for meals.

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      Applebee's Neighborhood Grill & Bar Company Information

      Company Name:
      Applebees
      Website:
      order.carsidetogo.com