Applebee's Neighborhood Grill & Bar

Applebee's Neighborhood Grill & Bar Reviews

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Overall Rating
3.1 out of 5
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About Applebee's Neighborhood Grill & Bar

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Applebee's Neighborhood Grill & Bar Reviews

ConsumerAffairs has collected 292 reviews and 1,660 ratings.

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Page 1 Reviews 0 - 5
Punctuality & Speed

Reviewed Oct. 25, 2023

I had a wonderful experience here. My food was delicious, service was fast and great. My drinks were a little off but they were ok. I had a great time With family. Will definitely be back soon. Thank you so much.

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Reviewed Oct. 18, 2023

Jersey was my server. She is very pleasant, happy, funny and sneaky. She gets into my head and gets me to try new things but she is never wrong. I love everything she recommends. She's friendly and makes me feel comfortable at at ease.

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    Punctuality & SpeedStaff

    Reviewed April 21, 2023

    Had a great experience here and would recommend them to friends and family as well. The food was great and came out quickly and the staff was excellent towards us as well. Will be back soon again and highly recommended.

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    Reviewed April 20, 2023

    Syd and Kenz are freaking great! I come to Applebee's every thursday not just for the great food and killer prices but for the atmosphere that these ladies make. 10/10 best applebees and best girls around town.

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    Reviewed March 10, 2023

    I enjoyed my appetizer but my main dish was too spicy for me so they took it off my receipt. I found that was so nice and they went above and beyond the great service. I would go there again and tell all of my friends of how I was treated with great service and respect. I did enjoy being there. I do thank you for all of your hard work and how polite they were to me.

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    Sales & Marketing

    Reviewed Dec. 4, 2023

    I went there to have lunch with my grandson and his fiance. We all had the advertised $13.99 combos but they're not priced as advertised. They were regular priced $19.99, $16.99 and $21.99. False advertising.

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    Reviewed Dec. 1, 2023

    Went to Applebee's Fall River,ma. Arrived and parked car side parking. Order was for 11:19. @11:30 I entered the restaurant after waiting. I stood at the bar where you get takeout and was ignored for 20 min. Finally received my order only to get home to a pink burger that was half raw and loaded with flat-top crud. 'Twas the worst burger I ever had not to mention everything was cold and needed to be reheated. The fries were old now that the order sat there 30 min before being handed to me and they have the nerve to ask for a tip for this service.

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    Customer Service

    Reviewed Sept. 22, 2023

    Our last 3 delivery orders from the Longview, WA location have been awful. The first was missing an entree. The third was missing an entree. All had overcooked items. Then made 3 calls and waited a month for credit on the first order. Used that credit on the third order and am now waiting for credit on it.

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    Reviewed Aug. 21, 2023

    We went and waited for our order for about 35 min. The waitress said sorry the computer was off. Waited about another 30 minutes. Got the drink and food finally. It was cold. And my friend found a hair. Overall paid almost 90$ for a very long and bad service. Never got such a bad situation. Won’t go back.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 29, 2023

    If I could give no stars I would. I recently had a terrible experience at this Applebees. My family and I visited this Applebees location for lunch, we had a large party so we called in advance to see if we needed to make a reservation the Hostess (Allison) told us that we did not need to make a reservation we could just walk in because they were not busy. We arrived about 10 min after the phone call because we were at the AMC Fresh Meadows theater.

    Once we arrived Allison told us to have a seat they were waiting for one family to leave so that they could push the tables together to accommodate us. We ended up waiting over a hour and 30 minutes to be seated. We went back to Allison several times for updates. Each time she said it should be about 10 to 15 minutes they were just cleaning the table off. Allison was very rude and disgusting. We eventually had to speak with a manager and all he could do was apologize but long story short I will not be returning to this Applebees. It was a terrible experience and their Hostess there Allison has terrible customer service skills.

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