Applebee's Neighborhood Grill & Bar

Applebee's Neighborhood Grill & Bar Reviews

About Applebee's Neighborhood Grill & Bar

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Applebee's Neighborhood Grill & Bar has operated a chain of casual dining restaurants since 1980. The menu features American cuisine, including burgers, steaks, salads and appetizers. Applebee's offers a family-friendly dining experience with neighborhood-inspired themes and community engagement across its numerous locations.

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Applebee's Neighborhood Grill & Bar Reviews

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    How do I know I can trust these reviews about Applebees?
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10

    Reviewed Jan. 13, 2025

    Applebee's Big Clucking Chicken Sandwich advertise as the best chicken sandwich in town.. Double-Glazed Baby Back Ribs Full rack of ribs slow-cooked to fall-off-the-bone tenderness. I went to Applebee's on 1300 Corporate Drive, Westbury, NY 11590. The first time I went was the day after Christmas and it was so packed I walked out, went back the next day determine to get that big clucking chicken. I order the BCC AND RIBS. What I got was a huge piece of breaded tasteless chicken breast, not even salt. The ribs were charred dried bones with sauce (literally dried bones no meat!). I wanted to leave a good review, but the food rated a 0. Truly disappointed with Applebee's on Corporate Drive, I expected the quality of food to be much better than what was serve based on its location. I sent this complaint to corporate request my money back. Have not heard anything regarding this complaint.

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    CoverageStaff

    Reviewed Dec. 21, 2024

    Applebee's Crestview Hills, KY. My husband and I went to dinner together for the first time in a long time because we are parents of four children. I now understand while their parking lot was empty and everyone else was on a wait. I am not one to typically complain as I was a server for 20 years and really don’t have a problem cutting some slack. I had a waitress name Fresley, who continued to blame everything on everyone else and would not take responsibility for herself as a waitress. I had to ask for my glass of wine twice after my husband already had been through a refill of his Pepsi.

    I explained as I ordered a gluten sensitive item that I have celiac disease and to please let the kitchen know. We ordered and received our food first and had to ask for our salad salads because she was so unaware that we got them… When she finally sent her “helper” who was supposed to be at the front seating people, I received my salad, which had croutons on it. The server never wrote a thing down. I get my food and there is a long blonde hair in it. To make things worse, “helper” came over and apologized that it had to be her hair!!!! Are you serious? You don’t even have blonde hair!!!

    There were tables open everywhere and still the server blamed everyone else except her own poor performance. I asked for my second glass of wine because at this point, I couldn’t eat any of my food, I didn’t even get that. I had to ask for it again and she acted like she was the first time she ever heard of it…. I actually worked for Applebee’s for a few years, totally unacceptable! Oh, and I forgot this part… if it couldn’t be any worse… she delivered my husband’s fries to another table because I watched her do it, she left that table and then returned, grabbed the fries and brought them straight to us. DISGUSTING!!! As I’m watching my husband, eat his dry ** ribs that look like they sat for 15 minutes in the window, I noticed, as I looked directly to my right, the nasty windows covered in dead stink bugs. I left you a nice picture below. DO BETTER OR SHUT DOWN!!!!

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      Customer Service

      Reviewed Dec. 8, 2024

      I ordered a medium rare steak with mashed potatoes and broccoli online. I DIDN'T RECEIVED what I ordered, so I called Applebee`s and the lady said that she would send me a coupon in the mail for $26. That was on November 27,2024. I'm still waiting for my coupon.

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      Reviewed Nov. 25, 2024

      My family had a surprise bday party for me at Applebees in Ottumwa yesterday. I ordered med-well steak. I had to send it back 3 times. The steak had an overload of seasoning. Drinks and service was great.

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      Reviewed Nov. 18, 2024

      Ordered shrimp Caesar (full salad). They must have run out of lettuce. It was the most pitiful salad! Wasted my money! Looked like a toddler made it! Paid extra for extra dressing. Didn’t have enough salad to use even half of one dressing!! Awful, awful!! Won’t be back to Applebees in Decatur Al

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      Reviewed Nov. 17, 2024

      I decided to order some Applebee's for delivery. It's been a while. Well now I know why I stop. Chicken straps were dark brown looked and tasted old. And I get 2 ribs and fries for $12. Everything was cold to touch. Never again. Honey mustard tasted bad and smelled too. Barely any salad.

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      Reviewed Nov. 16, 2024

      I have been to Applebee's many times and loved it. This time not so much. I usually order the salmon which is delicious and take leftovers home. This time the serving was the size of my thumb and had no seasoning at all. The broccoli side was perfectly cooked but small portion and the mashed potatoes were chunky. I will not go back.

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      Customer ServiceStaff

      Reviewed Nov. 11, 2024

      I would like to say in October 2024 of approximately last week I visited an Applebee's out at 4917 Dixie Highway in Louisville Ky and ** was our Host, Waitress and she was doing the online ordering at the same darn time. I walked in with a gentleman and he and I and another guest was served within minutes. Again she was the only one on floor. Once we all were seated I notice 4 guests ….2 at each table was already there. Apparently she took care of them as well. We all were satisfied but a gentleman walked in and was very rude after he found out that the bar was no longer opened and decided to get an order to go. She did assist him but he kept asking questions plus she was taking care of already 8 people. This customer got so rude and indignant with her it made us uncomfortable but we all stayed because we wanted to make sure Ms. ** was protected.

      For one thing she tried to go to back but evidently the manager was on the phone and they only had the cook and another employee not able to come to help her. I commend her on trying to make the situation stable but he insulted her and began to treat her badly. The situation did not escalate further but she had every right to go into defense mode and I’m glad she did not get hurt. I understand the new franchiser did not get the liquor license but that’s no reason to take anger out on this productive and caring young lady.

      I had not been out in a while and she made all of us feel good and the food was tasty and good as I remembered. I give her an A plus for handling the situation as she did but he could have done something bad to her but I prayed and we would have tried to call police or try to keep her from harm. Her and the manager had some words but like she said he could have done something horrible to her. I hope she was not fired or reprimanded because he could have stopped before it went that far. Good Lord the other gentleman didn’t get that mad because bar was closed down.

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      Staff

      Reviewed Nov. 4, 2024

      Went into the Applebee's in Greenwood, SC. Went to the bar. I sat there for 5 minutes. No bartender, no big deal. After 5 minutes she came into the bar work area. Never acknowledged I was there. 3 minutes later 2 ** females and 1 **male came and sat at the bar. Bartender (** female) immediately ran over to them and began taking their orders for drinks.... REALLY??? I guess Greenwood, SC is racist to ** Males!! I left!

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      Customer ServiceStaff

      Reviewed Oct. 11, 2024

      On 10/10/24 at approx 12:57 or little before myself and family visit the Applebee's establishment located at 2071 West Eight Mile Rd, Detroit Mi 48203. I see there's a different address from the check 2111 8 Mile Rd. I want to express that we are very dissatisfied in the service of the food. The waitress we had not problem with; but whomever the cook is NEEDS TO BE FIRED, OR GO BACK TO SCHOOL LEARN HOW TO COOK PERIOD, AND I WILL TELL THAT TO HIS FACE. PERIOD. The food was very distasteful, not hot, and it was dry, it seems like it was re-cook and sat out for a long while. The host that sat us at our table should know how to handle drinks after touching menus. DON'T TOUCH THE RIM. Now I know I may not hear from no one which is fine. Nevertheless we have to let people know how this location operates.

      I hate to say this as an African American maybe this location was just built for the **, none class people, because it seems to me there was no integrity, morals, standards, when it came to who cook the food. Maybe he/she is addlepated. I must ask why people don't take pride into what they are doing. (Think on this, if YOU and your family goes a restaurant you would/expect your food to be right.) The employees represent management and seeing how the food is, lets me know how the manager is. As stated I don't expect a call back, heck why should I? It's in Detroit.LOL. I should've knew better than to take my family there, but wanted to give a chance.

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      Applebee's Neighborhood Grill & Bar Company Information

      Company Name:
      Applebees
      Website:
      order.carsidetogo.com