Applebee's Neighborhood Grill & Bar Reviews

I order a wonton taco. It wasn't good at all. It wasn't even real chicken. I wasted my money.. My son ordered a chicken tenders platter. It didn't look good. But he's a child. I will never eat from there again.

Tonight we ordered appetizers that took over 20 minutes to get then when we did get them they were cold. It took another 15 minutes for a manager to come to us to finally decide to offer us free desserts for the inconvenience and it dawned on 10 minutes later to try to replace the appetizer dish. All this is going on whilw we’re still waiting for the food we ordered over 45 minutes ago. When that order was received, my burger was over seasoned. My burger was a well-done burger when I ordered a medium rare. There is poor communication I believe between the wait staff in the kitchen. I also believe management is poor leadership and running the shift.

I recently visited this restaurant to taste the dishes they serve here. The restaurant's ambiance is quite pleasing, with its elegant décor and comfortable seating. The menu is really good, offering a range of dishes. Great food, beautiful ambience and amazing hospitality. Really liked the food. So far the best place. Really happy!!!

On Monday, February 19, 2024, my husband, two grandchildren, and myself had decided to take our grandkids out for lunch. So the pick was to go to our local Applebee's, which is located in Salem, Va. We have been there many times before, and have always been pretty well satisfied with the hospitality, service, food. Basically the whole gitty-up experience had been great with no complaints. I guess that is why I felt the need to reach out to let it be known, what my family and I had witnessed.

Absolutely terrible experience. My fiancé and I ordered food for takeout. I go to the car side to pick it up and they messed up a simple order. I then proceeded to wait another 35 minutes for my order! 4 people came and picked up their food and left since I arrived. Absolutely awful! They have lost my business.

Singularly the worst meals we’ve had in a long time. Ordered the Bourbon Street chicken and shrimp duo for $32. Three chicken strips covered in a sickly sweet sauce and an Alfredo sauce over noodles that was supposed to contain shrimp. None were found. The duo was a steak with mashed potatoes and broccoli - steak was dry and lukewarm while the potatoes and broccoli were cold. Noted to waiter about conditions and got ‘Gee, I’m sorry’ but nothing done. Manager was equally useless. Arrived home to nausea.

We went there to celebrate a birthday. It took them over an hour to get our food.. The drinks took just as long. We tried to be patient because there was a crowd but after finally getting our drinks and food we had to send some back, The chicken was burned and dry and to make it worse the manager did give us a replacement but based on the time spent there we took it home.. Worse mistake because the replacement was also bad.. Worse experience and my daughter did not get to enjoy her drink or food.. Avoid this place... Very low expectations.

I was on 2 of my computers for the noon time chance to purchase the date night card for $200.00. A few minutes prior to 12:00 pm both computers Applebee's Date Night home pages went blank and a notification came up on a blank page saying I was not authorized. It would be impossible for anyone to have a opportunity to purchase the card at 12:00 when the window closed before 12:00. I enjoyed eating at Applebee's often but I won't eat there ever again. This scam shows me what kind of company they really are and consumers don't need any more grief.

I went there to have lunch with my grandson and his fiance. We all had the advertised $13.99 combos but they're not priced as advertised. They were regular priced $19.99, $16.99 and $21.99. False advertising.

Went to Applebee's Fall River,ma. Arrived and parked car side parking. Order was for 11:19. @11:30 I entered the restaurant after waiting. I stood at the bar where you get takeout and was ignored for 20 min. Finally received my order only to get home to a pink burger that was half raw and loaded with flat-top crud. 'Twas the worst burger I ever had not to mention everything was cold and needed to be reheated. The fries were old now that the order sat there 30 min before being handed to me and they have the nerve to ask for a tip for this service.

I had a wonderful experience here. My food was delicious, service was fast and great. My drinks were a little off but they were ok. I had a great time With family. Will definitely be back soon. Thank you so much.

Jersey was my server. She is very pleasant, happy, funny and sneaky. She gets into my head and gets me to try new things but she is never wrong. I love everything she recommends. She's friendly and makes me feel comfortable at at ease.

Our last 3 delivery orders from the Longview, WA location have been awful. The first was missing an entree. The third was missing an entree. All had overcooked items. Then made 3 calls and waited a month for credit on the first order. Used that credit on the third order and am now waiting for credit on it.

We went and waited for our order for about 35 min. The waitress said sorry the computer was off. Waited about another 30 minutes. Got the drink and food finally. It was cold. And my friend found a hair. Overall paid almost 90$ for a very long and bad service. Never got such a bad situation. Won’t go back.

If I could give no stars I would. I recently had a terrible experience at this Applebees. My family and I visited this Applebees location for lunch, we had a large party so we called in advance to see if we needed to make a reservation the Hostess (Allison) told us that we did not need to make a reservation we could just walk in because they were not busy. We arrived about 10 min after the phone call because we were at the AMC Fresh Meadows theater.

On Mother's Day May 14, 2023 approx. 4:30 PM. At 4:40 PM we were the only customers at the bar and all high-tops were empty. We ordered our drinks and received them. Then Sue came on and we ordered (1) appetizer, and placed our orders of a crispy chicken oriental salad and a order of boneless HOT wings and (1) order of onion rings. 45 minutes later after (3) customers at the bar and (3) full high tops had been served apps. drinks and their meals we asked where are (2) orders were and Sue said that's where the kitchen was behind on salads and fried foods. Other customers around us had received their orders which consisted of fried items with fried dinners. AS we were ready to leave, our order came out. The boneless chicken was congealed and not spicy hot. Very disappointed in our Mother's day Meal. Will not be returning any time soon.

Had a great experience here and would recommend them to friends and family as well. The food was great and came out quickly and the staff was excellent towards us as well. Will be back soon again and highly recommended.

Syd and Kenz are freaking great! I come to Applebee's every thursday not just for the great food and killer prices but for the atmosphere that these ladies make. 10/10 best applebees and best girls around town.

I enjoyed my appetizer but my main dish was too spicy for me so they took it off my receipt. I found that was so nice and they went above and beyond the great service. I would go there again and tell all of my friends of how I was treated with great service and respect. I did enjoy being there. I do thank you for all of your hard work and how polite they were to me.

I ordered dinner at about 2:00 in the afternoon on a Saturday. Had to pick it up at 3:20. I was there early. I live 10 minutes away. The food came out in 10 minutes late. I specifically asked for no lettuce on on my chicken sandwich. It was covered in lettuce. My boyfriend ordered a mushroom burger. The cheese was cold to the point where it wasn't white anymore and it had the grayish look from sitting out so long. My nachos had nothing on them at least not to what the picture looks like. I have a picture to follow as well.

It was my very first time being there. The waitress & her service was absolutely amazing. But we waited two hours for our food, Customers kept walking because it was taking too long. The chicken sandwich bun was hard as a rock and my appetizer chicken was cold.

Will never go to any of their restaurants again. We had dinner at Applebee's (Hamilton Blvd, Trexlertown Pa). We explained to our server that my wife has a SEVERE dairy allergy. We were assured that there was no dairy of any kind in her order (Tenders). My wife was sick before we even got home and stayed that way for 2 days. A shame too. I used to like it there.

A TV AD BY APPLEBEE'S expresses “Great Sizleling” dishes at $10,99. Well, do not be taken by this AD, went to dinner with my wife, there are the main menus and a separate menu promoting the SIZLELING price at $10,99, unfortunately, if you are not careful, when you open this menu, in Bold Red lettering there is ONLY ONE ITEM at $10.99, of a total of seven entrees. Unfortunately, the other entrees are from $22.49 and up $23.99.

Applebee's is so nasty and underaged they should really close down. I ordered a plate. A straight old trash. The food quality is so bad. It smells horrible like they are warming up frozen food. Not fresh food. Don't waste your money here.

Ordered over $30 in food. Attempted to use my ticket, with all the correct information, to sign up for my free movie ticket online. Received an error every times, as if my receipt had already been used. I wonder which staff member got a free movie. Emailed the support through their link, but never got a response. Yes it is only a $15 movie ticket, but it's about standing behind your product and customer service, which I did not experience either. Next time I will cash it in before I leave the restaurant, or just skip Applebee's all together.

I’m in Maine on a travel contract from March 15 2022 til June. I’m staying in a hotel. I’m over 1500 miles from my family to take care of strangers I don’t know; as a mixed race; but have a chocolate complexion which I go to Applebee's at least 2x a wk to eat and take a Togo plate to work since I work 5:30p to 6am. Today I sat in there. The waiter pass me by 4x, went to everyone around me, ask if they needed anything else, went, did everything in his job except stop and even ask me if I needed a drink or if I’m ready to order. Not once. I kept watching my time on my phone. After 20 mins I went to bar and tell the lady he never once stop and acknowledge me once in the 4x he passed by.

I haven't been to Applebee's since they did menu change and I can say I wouldn't recommend any part of the experience. They no longer have much options. I ordered a shrimp bowl and the shrimp was unedible due to the amount of Cajun spice on it after asking for very light spice. My husband ordered a burger and spend night in bathroom. I highly recommend not wasting your money to leave hungry and sick. Food is not good at all.

They stole $40 bucks from us and won't it back. We haven't been in Applebee's in 8 yrs. Sorry ** place to steal money from you. Don't use a credit card as they will steal money from you and say it was approved over the phone and how is that possible?

Went to dinner with my wife. Today 1,2,21 at 6.19 pm, try to order appetizers, and weren't available, so we order our food, and got lemon chicken and the chicken was hard as rock, and we ordered shrimp and chicken and again bad chicken, the waitress didn't even came back to ask if everything was OK or to get us refills on our drinks tea. By the way, the food portion for the price we paid ain't worth it, we could gone to McDonald's and get a better meal, well we would think about going back to this restaurant that's for sure, The receipt # is **. 1 2 22. 6.16pm table 54. Restaurant # 8466.

The chicken here, the quality. Not good. I ask for very, very well done chicken. I pay for it. They can't when get it crispy. Not chicken. No way, rubberish too soft. I hope they hire people that listen to the customers. Eventually they are going down in service. Very disappointed.

2 curbside orders were placed at the Applebees on Hwy 138 in Stockbridge, Ga on Nov. 13th. When the time arrived for our orders to be ready, we had to call in for someone to bring out our order although we selected and were parked in curbside. I did not receive an item in my order and I contacted managers for about 4 days to get a resolution. 2 different managers informed the a gift card or refund would be provided. It is over 3 weeks later and I have received nothing. Not a replacement for the missing food item, not a refund/ gift card. I also contacted Applebees customer relations for days and still have received no resolution. Do not solicit the Applebees on Hwy 138 in stockbridge, Ga. They falsely advertise curbside pickup, they don't give you the items that you paid for, they lie and say that they are providing resolution and do nothing about it, and they take your money.

I ordered our dinner from Applebee's today. The food was terrible. First of all, the chicken was dry and hard as cardboard. It was cold inside. We ordered cheeseburger. The beef was still pink inside (not fully cooked). We have to throw that away afraid of getting sick from eating it. The portion size was like kid size menu but it was charged full price. I had bad experience with Applebee's before and thought I would give it another chance this time. It was a big mistake!!!! Waste of money and time and ruin my dinner.

I have been ordering the Oriental Chicken Salad with fried chicken for at least 10 years. It is always the same and I love it. Today, I ordered it and the chicken was completely different. It was heavily breaded and too salty. I have always been happy with Applebee's in general, but I wish you would go back to the other chicken.

I had just got off work. Decided I would get dinner at Applebee’s Alcoa Tennessee Alcoa Highway. I am a diabetic and being a nurse and being with patients all day you kinda forget about eating and tending to your own needs. I pulled up at the curbside to go. I started feeling my blood sugars was really low. The curbside girl Van comes out to get my card and looks at me and immediately ask was I ok. I looked at her and said my blood sugars are low but I’ll be fine. I must have looked like I was going to pass out and she runs inside brings me cup of Coke, stands there with me for a couple of minutes.

Waited 29 minutes for food after ordering. Waitress was nonexistent throughout meal. Drink was empty, no refill offered. Waited 21 mins for check, had to ask waitress passing by for to go box. Never again!

I used to enjoy going to Applebee's...not anymore! None of the food had any flavor....the only good part of our visit was our waitress who was great and the food was cooked properly...but had no flavor at all! I paid almost $60 plus tip (over 20 percent because it wasn't the waitresses fault) for food that we didn't even finish! I will probably never go back.

I ordered the rib eye medium rare. It was cooked medium rare, but it was full of grizzle and fat with little flavor. I’ve eaten roast beef that was more tender and flavorful. I had to spit many bites into my napkin, they were inedible. I paid $20 for that! I wish I would have known I could add onions and mushrooms. It would have made it much more palatable.

My dad, daughter and I always go out to eat. It’s kind of our thing, & Applebee's is our thing… (I know it’s pretty mediocre but yea.) Anyway we walked in and it was a group of associates standing at the entrance, had to be at least 7/8 associates. NOT ONE PERSON ACKNOWLEDGED US. And on top of that they looked at us and didn’t say hi and continued their conversation like we wasn’t standing there. I cannot.

Stopped in yesterday early evening for dinner with my brother and his wife. The restaurant was not at all busy but the traffic seemed steady. We waited 9 minutes before our presence was acknowledged by a server. I ordered fish and chips and was immediately informed there was no tartar sauce. I said if mayo was available it would suffice. My brother ordered shrimp and my sister-in-law ordered a salad. The food arrived 17 minutes later. Silverware was not delivered with the meal and we waited another 6 inured for that. My sister-in-law was supposed to get a bread stock, but it never arrived. I never got the mayo either.. I had to go to another table for ketchup and mustard. We were never offered a refill on our beverages. In fact the server never stopped at our table to ask whether everything was ok.

Mediocre at best. I've eaten there 3 times, really bad experience each time. Small portions, meat was dry and overcooked (very thin 8 oz steaks), and everything was so over-salted it was nearly inedible. Some people seem to like this! Go figure.

I've given them a chance a couple of times a year over the years. The food is ALWAYS horrible!!! I mean eating dog food would taste better. Have NEVER had a good experience there. In the restaurant, called ahead of time, have tried all types of service and none of it is good! I still leave a decent tip although I wonder why after the fact! I'm done and will not waste my money on that garbage again!

I had a very interesting situation at Applebee's Staten Island Mall last Sunday 3/28/21. My bill came out to $35, we left a cash tip at the table. When I got home after we paid on my credit card, I was hit with a charge of $40.90. The manager told us erroneously that it was VISA who tacked on the addition as part of the 20% tip. I clearly lined out the tip area on the receipt that I signed for $35. Why I was charged an additional $5.90 is beyond me. So please be careful if you pay your bill with a credit card at Applebee's...

Tried taking my family there 3/26/2021. Was told they couldn’t accommodate a party of 5. But they had an entire row of empty tables. On 3/27/2021 we called ahead and we was told they could accommodate our group of 6 and a baby seat. We get there. Same hostess as the night before and she goes well that employee is being reprimanded for saying that and it will be 1-2 hours before they could seat us. Again she was very rude and hateful. We will not be returning to Applebee’s 4733 s. Yale, Tulsa Oklahoma.

Our meal for our date night was so disappointing. Appetizer is not supposed to be the best part. 2 drinks 2 bourbon chicken sucked. Said something but guess it is the norm. Used to eat here on regular basis. NOT NOW. Frankfort, KY.

Purchased the Two for 22 deal on that being 26 and some change. The spinach and artichoke dip for an appetizer was watery. Barely had any taste. The first entrée was the Four Cheese Penne Pasta With Chicken. Where is the cheese? I could’ve just cooked plain pasta and eating it and it wouldn’t taste the same. The second entrée was a Oriental Chicken Salad With Crispy Chicken. The lettuce was wilted. Brown on the edges.

We were celebrating our Anniversary. We ordered drinks. My water glass was dirty. I could see it looked like it hadn't been washed, inside and out. Before I could ask for a clean glass while we were waiting on our food I saw something out of the corner of my eye. I turned and it was a mouse! I got up. My husband got up proceeding to the door. The waiter was coming with our food. I told him we're sorry but there is a mouse and we're out of here. We left!

Today, July 26, 2020 I picked up an order from Applebee's Restaurant on 28th Street, Kentwood, MI. I waited far too long for the disgusting food I got. The ribs were apparently left over from a week or so ago, as they were black on the back, and the meat was tougher than rawhide. A small side note, why do they choose to put the "hand wipe packets" in with the ribs. They were the most sauce covered item in the container. I won't be going back. The service keeps getting worse. Clearly management no longer cares about quality.

Had to wait 45 minutes at front with 5 waitresses standing at front desk. Was told they were waiting on a waitress. Finally got to table and waited another 15 minutes for food. They brought it out one meal at a time. Finally got everyone’s food out and had no eating utensils. Got utensils and was asked if we wanted a napkin. Food was cold by the time everyone’s food came out. Had to ask for salt and pepper. On top of all this waitress was wearing mask under her chin. Music was so loud you couldn’t hear yourself think. Asked to have it turned down and they said they couldn’t. All this is true. At the Applebee’s on Windsor Spring Rd Augusta Ga.

I appreciate the food when my order is made correctly. I ordered an 8 ounce steak and looked to be 6. I received onions and wanted mushrooms only. I am disappointed in the service of the curbside service. I will truly appreciate if this is addressed properly.

Young lady behind the bar (dark hair and glasses) came to our table and asked us for our drink order. My husband received his iced tea and water. After about 15 minutes I asked if my drink was coming and her flippant response was "It's coming. You need to wait". Another 15 minutes goes by and I asked again with the response, "You need to wait". I will never eat there again even though it had been my favorite place. Drink specials are great, as is the food. After a hand count of about 10 people total so she was not that busy. One bad apple spoils the rest.

Today, to be more exact an hour ago I ate with my wife at this Applebee's Restaurant located in Doral FL. We ordered the two course offer for $ 26.00 including a ticket. We ordered Alfredo Pasta With Broccoli and an Oriental Salad, when the food arrived, the pasta was good, but the salad was a disaster. After stirring it, I started eating it after finding about 3 bites, which was pure topping of crispy sticks and I felt in my mouth that the only thing I ate was that. I made the comment to the waiter and asked to change the salad and please bring it with the separate topping. He told me he would call the manager, which never happened. After 10 minutes he took my dinner to bring me the same plate making it clear that he was giving me a plate of new salad completely scrambled.

I went to Applebee’s after getting my teeth cleaned yesterday around 8pm 1/24/20 and my wife I ordered our food as usual like any restaurant. First off I should say the minute I walked in the door we saw straw wrappers and paper all over the floor so I already sensed something was up but I just ignored it and figured a party had just left. Anyways so my wife ordered a bacon cheeseburger and I ordered the 8oz sirloin steak, garlic mash potatoes and broccoli topped with grilled shrimp. Sounded tasty to me. So my wife got her burger and fries and it all was ok but not great.

Tonight my parents and I went to your restaurant located in North Spokane Washington. We got there about 5:30-ish and waited for a table. We placed our drink and food order with the server by the name of Amber. As we waited we chatted and discussed the day's events. It had been about 20 minutes and still no service. A short time later my mother's salad arrived and then our Spinach-Artichoke dip about 10 minutes later. We are at about 30 minutes in to our order. Other guests have received their food and are eating.

My son was in to visit for Christmas, from California, so he took me there to have dinner. They only had 2 different steaks, and mine was overdone, and could hardly chew it. They had no baked potatoes, so ordered fries that had pepper on them. My son ordered bbq ribettes; supposedly boneless. But did have bones, and slaw that he asked for certain dressing, and got none. I wasn't offered bread and I asked about it, and just got regular sliced bread. Also ordered coffee, and it took 30 minutes to get. One last thing, the waitress was someone that just kept apologizing. But never did anything about the problems.

I went to Applebee's on 12/11/2019. Went to pick up my order. When I was checking my order noticed that they put the garlic bread in top of the pasta. I ask the waitress if I could get a fresh breadstick beachside. By the time I bring my mom the food the breadstick is going to be really bad and saggy. The waitress said, "Ok here I give you the paper glass put that bread in this glass and I will give you another one!" I am like really? I have to put my hands on somebody else food. I don’t think so. She said then is going to be a dollar something. I don’t remember exactly how much because she got me so mad. Then the manager came in the rudest non customer service skills whatsoever.

It’s sad when you order and go pick it up and it’s missing the side and bacon. I ordered the chicken bacon cheddar with broccoli. No broccoli and no bacon hence it’s called “ chicken bacon”. What gets me is the person checking the food. Obviously my order wasn’t checked. Call the restaurant and spoke with the manager Jeff. He was rude until I demanded some of my money back. I won’t be wasting my gas and time to go to this Applebee’s again. I took a picture but not sure how to upload it.

I had the worst experience at an Applebee's ever. It's been a while since we've eaten at Applebee's. When we entered they weren't busy. Very few people there. Had to long wait to be seated, even though 2 girls were talking at the bar. Just let us stand there, so we just picked a table and seated ourselves. Waiter said he wasn't sure that he could serve us since he was busy. He had 3 other tables at the time. REALLY. Once we finally got to order our lunch, it seemed to take the food forever to get there, not 12 mins as advertised. Food was cold, not hot. Had to ask for more sauce on my 3 cheese penne because it hardly had any and tasted like wet noodles. Husband's burger came with about 12 fries, OMgosh, and my mother's chicken was hot but her pasta was cold. She took hers home then gave it to me. Said she would never order it again. Probably will never go back to Marion Il applebee's ever.

Visited the Applebee's in York Pa on Sunday Nov 10th with my family. And boy have things changed. (For the worst) In the past the food was quite good with excellent service. Now It took approximately 12 minutes to be waited on with a waitress who seemed not concerned about us. The three steaks were virtually not done. Red. We ordered well done. The green beans were cold. The waitress never checked on us to inquire about our food or a coffee refill. Interesting on Sundays the place was usually crowded in the past. Today it was virtually empty. I wonder why? I don't believe we shall be returning to this establishment.

My grandson and I went to Applebee’s yesterday for lunch. When I asked for a specific booth, the hostess said she would have to ask the waitress. She came back and said it was fine. We were there approximately 10 minutes and no one ever came to our table. It almost looked like the waitress was deliberately avoiding us. We left the restaurant without anyone really caring. Don’t plan on ever returning. FYI if you want to know how the restaurants are doing, go to Chemung County Food Inspections. It will help you decide where it is safe to eat.

Today I went to Applebee’s for takeout and I was very unhappy when I got home. My onion rings tasted terrible. They were cooked in old grease and you could really taste it. Also my barbeque wings tasted the same way. When I have gotten them in the past they were always good. But today’s were awful.

I ordered from a mix and match type menu. I ended up ordering the French Onion Soup and the spicy honey tenders. What a joke for the price!!! I'd rather spend $10 at McDonald's! It was like eating off the kids menu!!! I could count how many fries I got on 3 hands. Those were at least fresh. The onion soup was almost passable. I took 2 bites of the smallest and driest frozen fried chicken tenders. Quality is not there and you should be ashamed of yourselves for your portion size! Over Priced!!! I'll never be back. Like I said ~ I'd rather spend my money at McDonald's or a local small business. Good Luck!

I am never the one to do this. But, here I go. My boyfriend and I just got back from Lexington KY where our son was born. WE had an appointment there. We came back to Ashland which is our home. We went to our local place we love to eat. As we are seated we ask for the most helpful server. He moves us table, as we are gathering our belongings no one is around us besides the server we requested and a lady who has short hair tattoos, and a bandaid on the side of her face is where I guess her eyebrow is done.

When I shut you down, You're Out. I give you a chance to change it, but only one chance. I'll make it short and to the point. The Bartender clipped my Friend for about 30.00. (Never Pay Cash in Here.) Didn't even say they were sorry. Not a care in the world about their customer. On top of that I go in a day later to get something to eat and tell the manager about how they did my friend, and by mistake, leave a stamped envelope on the table and left. Called back, and asked them if they would kindly put that letter in their outgoing mail, and what do think. They said they saw it, but threw it in the trash. Not sorry with that either. THAT WAS THE LAST TIME THEY EVER GET A CHANCE TO TREAT ME OR MY FRIENDS THAT WAY EVER AGAIN. COUNT ON IT..! I gotta give it to them though, They have nerves of Steel. No more for me anywhere they are. One System can and does ruin it for all The rest. SHAME.

Bartender spits and licks cups of customers who do not tip. When management was told of such an offense, they said she has working there for a long time, oh well. This was very disturbing to know. I will not be dining at the Thorndale Applebees again.

I did an online order for Applebee's curbside service. First, we were told it is ready at 12:15pm. Then we got there on time and had to wait about 30 minutes. Then when we ate the food, the steak was undercooked and should have been well done and coleslaw had no sauce, very dry! I gave them a 2 instead of 1 because the ribs were good and plentiful.

First you should know we have in the past thought of Applebee's as one of our favorite places to eat! On Sunday July 14 we got to Applebee's at 12:15 and there were only 12 people in the restaurant, there was food on my seat I cleaned off, our waiter came right away and brought our drinks, took our order. We waited and waited for the salads. Finally asked another waitress to check for us. We got the salads right away but no silverware so we got another waiter to get us silverware. We ate the salads. Customers were starting to arrive 3 parties to be exact in our area. They were all served beverages, appetizers etc and we still had no entrees. When these folks were served their main courses we asked and were told ours should be up soon as they were really busy in the kitchen.

I would love to give this place nothing, but it makes you give anyone at least one star. We have been to this location multiple times and have had okay service. Today we went to Crapalbees for a late lunch early dinner. The restaurant was dead and I counted 17 tables including the bar area that had customers. Meaning that it’s not busy! Believe I have the time because we waited 5 minutes to be seated. Then once we were sat it took over 15 minutes until the time we left the restaurant. During this 15 minutes not one person approached us or said anything.

Service fine, way too noisy for my tastes. Ordered their steak. Cooked medium rare, but it required minutes to chew each bite. Not Prime meat. Mashed potatoes mediocre. Green beans overcooked. Asked for for Black Bacardi, none. Cooking just above McDonald's.

***Terrible Managerial Experience**** I stopped in for lunch to get a light lunch. There was a new waitress there. She took my drink and lunch order. I wanted the lunch special classic + signature. The new waitress entered my order wrong and they brought out full order portions. Not thinking anything was off, I ate my lunch but couldn't finish the food. It was a little over half left that was uneaten, so I asked for a boxes. When the new waitress brought me the pay slip, it was about $30. I was like wait it should be about $15 with drinks given the lunch special.

We visited the Auburn, MA Applebee's last night only to find that the menu has changed yet again. Our favorite meal was no longer included in the two-for-$ menu. Looking at the menu we found that everything was now more expensive. My husband asked the waitress if the haddock was fresh or frozen. She said fresh for sure. It was not. He was unhappy with his meal. The service was not very good. When we finished nobody brought the check or helped us with the stupid computer to pay our bill. Applebee's is no longer our favorite restaurant and we probably will not go there again because of constantly changing menus, higher prices on everything, and poor service.

Ate at the Applebee's off Lenoire Ave in Jacksonville, Fl tonight. Ordered nachos. They usually have sour cream and cheddar cheese. This had disgusting queso sauce and American cheese. Ordered a Lagunitas IPA from the only drink menu. Had it listed for $4.69 but got charged for $7.29. When I asked was told the lower price was only for cans and bottles not for the draft... But there were no draft charges listed. They gave me the lower price because there were no cans for the IPA. Disgusting and deceptive. What a winning recipe for a restaurant food chain! I'll never eat at another Applebee's as long as I live.

Ate at the one at Lakeview PKWY Suffolk VA ,ordered a top sirloin fries and house salad. Waited a long time and the steak came before the salad. Fries were cold, steak had a bad spot you couldn’t chew. Bartender could of cared less. I ask her if the salad should come first she said "yea", but I don't know what is going on. Didn't come back until I was done then asked if everything was alright.

There for lunch today. Ordered the $7.99 soup and salad. Salad was fine. The tomato bisque very thick with 4 gummy croutons which I removed. This left me 5 spoonful of soup. Asked the waitress and also the manager about the quantity of soup. They said Applebee’s rule now is 5 ozs of soup Per serving. Ridiculous. Applebee’s has so lowered their standards over the last few years I’ve been going there. The soup today was the last straw.... Won’t be going back again.

We had dinner last night at Applebee's for our grandson's graduation. I ordered the baby backed ribs with honey BBQ sauce and a baked potato loaded. The description of the ribs was that they were juicy and tender, falling off the bones. However, the ribs were overcooked and tough, the sauce was spicy and not honey bbq. The baked potato was not completely done. The toppings were non-existent. Just a spoon of sour cream, a few crumbs of bacon, less than a teaspoon of cheese and no butter that I could see. All toppings were dumped on the end of the potato and very unattractive.

Was having lunch with my family when all of a sudden the staff started arguing with each other. The whole restaurant heard it. The only 2 people that keep it professional were our server Jeremy and the hostess Breha. Don't think I will be back again.

We used to LOVE Applebee's. They seem to be going downhill. Their specials and up sales aren't really that great... I used to love their 4 cheese mac and cheese with chicken tenders dinner. It used to actually taste like mac and cheese. Now it just tastes like a tangy gravy with absolutely no cheese taste. I'm confused on why they changed it. It is at multiple stores, not just a one-time thing. Their 2 for 10.99 app special is also not what you would think. We ordered the boneless chicken wings and it comes with 4 of them. Not really enough for 4 people at a table. I get the saving $ but seriously. Service is usually great but, but last night was a disaster. My husband and I both drove away last night saying that Applebee's is no longer our favorite.

I've gone to this Applebee's for curbside service several times and I never seem to learn my lesson. Every time we do curbside there are problems. But you wouldn't expect it on Mother's Day. Spent over $100 on to go and I got the Double-Glazed Baby Back Ribs with Honey BBQ sauce. Well when I got my food, my ribs were burnt almost to a crisp and they gave me spicy Texas BBQ sauce.

Applebee's $1 drinks of the month suck. I was just there. Had 6 of these, and did not even get a buzz. The bartender was cool though, and gave me 2 more on him and he poured a a lot of extra alcohol in them. Word to the wise - don't order their $1 special drinks, it was all sour mix and no alcohol!!! It is all premixed for the drink of the month and a total ripoff to the fullest!!!

We went to Applebee’s and our waitress ignored us for a half hour and the people around us were served and LEFT and we were still waiting and only... only!!!! When my mom said she wasn’t going to tip her because her service was so bad did she finally appear and acknowledge us.

Ordered the best steak. Had to send back it was bleeding and ordered it medium. It was almost too tough to cut. Server was late with everything and not pleasant. My wife ordered the salmon which was ok. Had to wait too long for food.

I order the 6 oz sirloin & added mushrooms. I received 4 mini almost microscopic mushrooms on my steak. I ordered on-line along with the potato soup that was so greasy & disgusting... I couldn't even attempt to eat my steak as my appetite was totally turned off. If a customer is paying extra, make it worth their while. I'm sure they are canned mushrooms, isn't that expensive. If I could tell that they are mushrooms, I'd be able to say if they are fresh or canned. I will not be returning as the past few experiences have been not so well. Food presentation is completely unappealing. Plates are dirty on the rim, you can't take a second & take a towel & clean the plate. I worked in the industry for quite a few & your establishment is unacceptable. Do not insult me with a gift card as that is a total waste of my time.

Last two visits to Applebee's (different restaurants) was the last straw. Rotten lettuce on salad. Waitress said she would let the kitchen know, but did not offer to replace with something else. I honestly did not know that so many others have had their own issues with the chain. We will probably NEVER eat in an Applebee's again.

I was there today for lunch. I ordered a sirloin steak, medium rare. When I receive my meal it was well done. I had sent back to the kitchen and they brought me another one, and it was seared on the outside and raw on the inside. The third time around they finally got it right. One would think that a cook in a professional kitchen would’ve heard of a food thermometer.

The worst experience as a first time food consumer at Applebee’s. First off we ask for a sling for our 7 month old guest who was with it. The ** waiter was too lazy to bring us one so he adjusted the table to fit the car seat. We ordered our drinks and only ** got one and had to wait ten to fifteen minutes for the other one. After waiting about half an hour we finally get our fried looking ** up steak and vegetables that looked like they were burnt to a ** crisp with a melted totally runny all the way melted sour creamed bake potato that look like a bird ** on it. Seriously, how long was it sitting there that the sour cream melted on it?

We got to Applebee's hoping for a fun time with the family. We had never been to this Applebee's and thought we would give it a shot. There are two vegetarians in our family and hoped we would at least find some mac and cheese or breadsticks. We looked over the menu and thankfully saw some mac and cheese (there was also mozzarella sticks and some breadsticks. Those were quite good...). We got the mozzarella sticks first and hoped for the same deliciousness for the rest of our dinner, soon after we ordered a potato soup and hoped for a nice big bowl to share. We got the bowl and it was 5 bites (no exaggeration) and I quote "not the best I've had. Not worth the 5 dollars".

I went to lunch with friends and the service was bad. We order the hurricanes and it was clear, the waiter made all kinds of excuses about why it was like that. Then my husband ordered a beer and the waiter said they were out because it was a busy weekend and they had it on the menu. Too many excuses were given to us. We ordered some appetizers and the waiter dropped one of the cheese sticks and said he would bring out another one, 2 of our friends seen him go to the bars stood there a few minutes and then grabbed a plate and put the same cheese stick that he dropped on the plate. We had to get the manager because that was over the top. I have never had a problem before this incident. Now I will never go back.

We recently had lunch at Applebee's and decided to go for the AYCE Double Crunch Shrimp, Riblets and Chicken Tenders. We were quite disappointed with the Double Crunch Shrimp. The shrimp were smaller, had a different coating, and weren't butterflied like they use to be. I'm guessing maybe they changed their ingredients since the last time we had the shrimp. Definitely won't be having that dish again.

Applebee’s are on the list for senior discounts on both AARP and Discount for senior clubs. You will not be given a discount. What you will get is untruth as to why it’s not usable & a letter from corporate coming off rude stating next time ask for the Golden Discount and call before to make sure the Golden Discount is available. I will continue to go to Denny’s and Chili’s. They will gladly give me a discount meal with no problem.

We ordered and waited and waited for our food. We ordered coffee and never offered a refill. I ordered traditional wings and soup. The wings that came were boneless and cold. The soup was cold. My wife ordered tacos that were cold. I informed the wait staff and asked for a to go bowl and container so I could take the food home to microwave it. We now waited for the to go containers. They finally came and I left to go home to heat my food so I could eat. My wife waited another fifteen minutes to get the check. We never saw management. We were never offered a discount or apology. This was suppose to be a family celebration that was ruined. People all around us were complaining.

Applebee's Davenport Iowa. Increasing smaller portions, and increasingly longer waits. Waste of time. Next time anyone suggests going to Applebee's, I will give my straight up opinion, then promptly go anywhere else. Avoid. Avoid. Avoid.

We just had a meal at Applebee's in Wilson, NC. My wife ordered a salad with grilled chicken. The salad was just lettuce. 2 croutons and chicken. It did not have any of the ingredients listed on the menu and the chicken tasted like it was cooked with salmon. I ordered the stuffed rigatoni in meat sauce. The meat sauce was burned and the rigatoni was dried and brittle except where the "so called" sauce was covering it. The breadstick that comes with it was very hard. It was evidently cooked in a microwave. This was my first and last visit to the Applebee's. I have been in other Applebee's and the food was much better.

I am a Vietnam era veteran who serve proudly and honorably in the United States Army Military Police Corps during Vietnam. I'm trying, and I mean trying to survive on a social security disability paycheck. I don't have a car. This year Veterans Day falls on a Sunday. I live in Pocatello Idaho. The buses do not run on Sundays. I called the local Applebee's and wanted to make sure that they're having their Veterans Day free menu on the 11th, Sunday. They said they were. They said it was corporate decision. So I called the corporate office.

We sat and waited 2 hours for our appetizers, then 2 of the people at our table received their salad. The other 4 had to wait. Finally when they served the other 4 we complained about our appetizers. Received them 15 minutes later. We sat for a minimum of 17 minutes (and yes I timed it) to get refills on soda. Alcohol was longer. Our food was served to a table next to us, after they started to eat it we at both tables realized it was our table's and they said it was cold anyway. The waiter came around 20 minutes after that to check on their table and took the plates into the back and warmed them up and served the exact same plates to us! Most dishonest manager ever! He blamed the bad service and the wait for only our table others came and gone while we sat, on the fact 2 kitchen staff was sick.

Kerstin was great! She attended to our needs. She informed us of the day’s special. She frequently checked on us to ensure we were having an awesome time. She also answered all of our questions. Great job.

We go to Applebee’s about once a week and I’m a very picky eater, there’s only two things I’ll eat on the entire menu and one of them is on the 2 for 25$. We love that deal. Anyways I always get the oriental salad. It used to an amazing salad. Always way too much to eat. Brought home a container for the next day. The last two times I purchased this salad it was truly terrible small portion of lettuce and what you could find tasty a bit moldy... I’m done. No more Applebee’s for my family!!! Sorry Applebee’s. You screwed us over twice. We will never eat in there again...

The family went out to Applebee’s and we all got chicken sandwich. My wife ate half of hers and when she got to the middle the chicken was raw. Not undercooked completely raw and had blood in it. Disgusting. Do not eat there.

Took family to Applebee's for a dinner, staff was rude and questioned why my son would only have a appetizer for a meal? He ate earlier in the evening and wasn't that hungry but was still questioned why he wasn't getting a meal. I finally said, "He doesn't have to explain. This isn't court." Then proceeded to ask me how I like my bacon. Well let me see... Cooked! It is a pork product. Worst customer service we ever had. She basically took our order and left. It took almost 45 min for food and it was lousy. This place won't get my dollar again.

Poor customer Service. Me and my daughter went to dinner at the local Applebee's near our home in West Allis Wisconsin at 2865 S. 108th St. in West Allis, Wisconsin. Graduation Weekend, the evening of June 8, 2018, at 8 pm. My Daughter who has a learning disability ordered an appetizer, was confused about the price of the appetizer and wanted to return the appetizer after paying for it with her credit card, only to be treated poorly and embarrassed by the manager on duty, **. Not only was he rude, he smacked his hand down on her to go order and told her because she used a credit card there was nothing he could do about it, threw his hands up, and walked away. Needless to say my daughter was pretty disappointed, that pretty much ruined our experience and we don't think we'll ever visit that restaurant again.

I arrive at the restaurant at 10:30 PM. I place my order drinks and food. It's now 10:45 PM. We have not received any drinks. The waiter kept say she waiting on the Bar. 10:55 pm No Food or Drinks. The party that sat down after us now have their Food and Drinks. It's Now 11:15 pm. Nothing from our waiter at this time. Another waitress walk past and said, "Ya'll still don't have ya'll Drinks and Food?" We said, "No!!!" 11:20 PM I spoke with the Manager Nadia. She was very Rude, Loud and Ask Me, "What do you want me"!! I stated, "I want this service to be look in to and how my service was." I NEVER RECEIVED MY FOOD or Apologize for the Poor service when should have been upset and Rude. She was yelling at me.

Went to Applebee's against my better judgement. Our server doesn't even ask us for drinks until we were waiting for 10 minutes. Initial order was wrong and had to be sent back. Fries were dry and burger was way too salty. And the worst part? I wake up the next day with a terrible stomach flu. I must have puked up 15 times! I normally don't have any issues eating out but this experience was so bad I had to report it!

Let me start by saying the service was great! The food on the other hand was terrible! I had the potato soup which wasn’t all that good, barely had any potatoes in it. It also wasn’t a big portion. I also got a Caesar salad which was good, but a very small serving as well. My husband got the shrimp stir fry and he said it tasted like a frozen meal. What a waste of our money which was also expensive for what we got!

I used to love coming here, but my last 2 visits have been everything short of great. Tonight we waited 45 minutes for an appetizer, & when we got our food it was cold & we didn’t get the complete order. We waited an extra 15 minutes for the rest of our order. We didn’t get refills the entire evening. Disappointed as this is one of the few “sit down” restaurants in this town. Our server was very nice, but the overall service was not good.

We ordered a burger medium (told it would be pink), potato soup, French onion soup, pretzels and cheese. The server took our order and didn't come back till after we had a problem and then was gone till we were out of tea and ready to go. The burger was well done. Potato soup was just cheese no potato, the pretzel was overcooked and had no salt on it. Very unsatisfied. When we told them about the potato soup with no potatoes we were told that,s the way it comes.

Went for a couple of drinks with my girlfriend and had the worst service ever. We sat at the bar and didn't even get recognized until after 10 minutes. Worst part about it was they wasn't busy at all and she walked back and forth in front of us like we wasn't even there.

When I arrived at the establishment, I immediately was unhappy with the service. I had to wait two hours for a ** table. Then when I was seated, I got my food and it was colder than an iceberg. These ** is wild as hell. I am never returning. Do better sis.

3 women went to lunch at the 44th St Applebee's. We all had gift cards. One had somehow not been made active. The GM manager Tony took totally handled the matter so professionally and with great care. The wonderful servicer Jenn was so caring also. Thanks for a really great lunch.

Me and my husband went to Applebee's in St. Joseph location for our first anniversary and it was literally the worst mistake. We orders the 2 for $25 deal, and got wings for appetizer which were amazing BTW. But that's the only thing that was even good. I had finished my bring before the appetizer had been brought out, our server noticed that if I needed a refill and went to get a new one. I wait at least 30 minutes for another drink. She brought my new drink ALONG with the food we order by that time, which was the half rib with fries and garlic mashed potatoes. (It wasn't busy at all by the way) My husband ordered the four cheese noodles with seasoned chicken tenders.

There was a commercial about riblets being back. I went there for dinner for my 44 wedding anniversary. No riblets at 7:30pm. Order tenders basket. My wife order a steak tendera was 4 to order very small cut. My food was served. My wife about 15 minutes later. When we enter restaurant 25 mins. wait with plenty of empty tables. Never seen manager or asst. No meet and greet. Lanes Ave location Jacksonville, FL Feb. 02, 2017. No receipt given. Paid in cash. I use to be in restaurant management. Can use lot of improvement.

Inside, the menu is good, along with service. It's clean and reasonably quiet. Outside, their car side delivery is great, fast and convenient... Just call it in and pull into the designated area and it's brought out to you.

Visited Applebee's during Birthday dinner. Ordered steak on menu 15.99. No size specifications. Server placed burnt stuck to pan juices and 2 small strips of some kind of meat. I asked for manager he came and said “I don’t see anything wrong with it, it looks like 6 inches”. Left the table, came back later and said ”So you never touched it at all”. I said “Nope”. He credited the ticket. I sit there 3 hours with family with no dinner because he refused to take it back and I wasn’t putting that trash in my mouth.

Ok y'all don't ever eat at the Applebee's on Charleston and Decatur Blvd. I asked for a medium rare steak and they brought me a rare one. So I told the waitress and the manager brought the same exact steak back. All they did was throw it on the grill for a few more minutes. Correct me if I'm wrong but isn't that a health code violation?

I went to have dinner one year ago with my husband at Applebee's, he ordered steak and after finishing it he felt sick all the night. He had nausea and spasms so he decided not to go to Applebees again but the last Halloween I decided to go to have dinner there and I hardly convinced him to go, we had the appetizer first and then l ordered pasta with chicken it was cold and even before finishing it I felt sick and had the same feeling my husband had before!! So this time I decided never to be back again. It was just a scary experience that was suitable for a Halloween day!

Waitress took my order; America burger. She quickly ask how I like my meat, while looking away I said "well done". She walked away. I said wait I want chili cheese on my fries, response ok. Food came. I took a bite into a medium rare burger. I only ate the edges because I had not ate in 5 hours.

Service good. Food was the worst I ever had. From the salad to the burger and don't forget the nasty fries. No words can describe the nasty tasting food I got from Applebee's Spokane Wa. Don't waste your time or money!!!

I came to town here in Lodi California. My sister and I decided to have dinner at Applebee's and with it being busy Saturday night we decided to seat ourselves in the bar, service was really slow! Food wasn't hot and steak was not that great and bar drinks were kool aid drinks, couldn't taste any liquor at all, and menu price was $5.99 but got charged $7.99 on both drinks and Applebee's would not adjust price so I told them I wouldn't be back and they were fine with that.

Our server never asked about how we wanted our food cooked so my daughter called her back. I told her to make it well well done. I'm ok with it being burnt. My meat wasn't even fully cooked. Outside was a light brown but when I looked inside 85% of the center was still red. Also the menu didn't say onions on it because I don't eat them and yet they were on my meat.

From actually visiting an Applebee’s in Bell Garden, CA and calling customer service relations; my experience with Applebee’s by far the worst in my life. Anthony at the restaurant has poor service, he’s rude and sarcastic! Mariah at human relations needs to learn what it means to have sympathy and understand situations as they may all not be the same. Know I have to wait to speak to the owners, where in the world is this okay?! Applebee’s human relations said it’s up to the franchised owners discretion on a refund. I will never visit any location and will make sure all my friends and family hear about all this negative feedback and my unpleasant experiences, yes experiences!

Hello. I visited the Applebee's in La Vale, Maryland Sunday Oct 15th around 2-3 pm. I ordered ribs. When they arrived I noticed that they were very dry, so I turned them over to find a dirty plastic cup top. It was a large white plastic top. It appeared that the ribs were taken out of the trash. The ribs were not hot but smothered in barbecue sauce. My Fiancée salad appeared to have pinkish toilet paper in it. I told the manager but she just relieved us of paying the bill. I was nauseated and shocked. I felt like that manager should have gotten to the bottom of how these items got into our food. Applebee's was one of my fiancée's favorite restaurant but not anymore.

We went as a family, to the Applebee's in Medford Oregon. There were 4 adults and 3 kids. The mozzarella sticks were cold, and the chicken in one dish was like rubber, so we sent it back. Another dish was pasta that was almost hard, and so spicy that it was inedible. Two of us ordered hamburgers which were ok, but because the chicken dish was so bad, my daughter sent it back and asked for a hamburger with a fried egg on it as a replacement. When it arrived, it was a barbeque burger, but she ate it anyway because by this time we had been there an hour with 3 kids. All in all it was very far below expectations, and it seems like a trend for this location. We won't be going back any time soon, and if we do, we will order something that's hard to mess up, like a salad.

Went to Seymour Indiana restaurant. The food was terrible. It was cold. The service was also terrible. This is the third time we had stopped travelling at this restaurant and we have had bad service all three times. Never happen again.

Great service. Friendly people. Prompt service. Reasonable pricing. All around experience is always good. Parking can be a problem at times. You may have to park across the street. Restrooms are keep clean.

Went for dinner. Waited while the waiter was outside smoking. Eventually he showed up. Took my order and came back very late. Finally got my food, and on my first drink with it almost empty. He went back out for smoke break again. I had to go to bar for another drink. While at the Bar 5 feet over, they took my food and cleaned the table. I sat back down and the lady continued to walk away. Slightly amazed at this point. Then waiter asked about me needing anything. I did let him know his service was not great. Got a manager and let her know how his service was terrible. She did not like my attitude and immediately pointed out she was a lady and I need to be nicer. She did not want to hear one word about his service. She asked if I needed my check and got it. Glad to see they like to avoid complaints. Applebee's at 39139 Farwell Drive, Fremont, CA 94537.

Service is always impeccable. The staff we have had at most restaurants is always well trained and helpful. But the decision of the FRANCHISE for the MIDWEST is beyond the pale. They have decided to destroy menu items that I have enjoyed for years. The Bourbon Street Steak and the Bourbon Street Chicken and Shrimp are no longer palatable. As are the Blondie Brownies. All restaurants in the Midwest have had their sizzler plates removed from the premises and are not allowed to use them for fear that someone will get hurt on them. This is completely ridiculous as there is a warning given each time the server places the dish before the diner.

Horrible Applebee's service at my once favorite restaurant. Waited 30 minutes for someone to acknowledge my existence in the restaurant, looked around and saw most staff goofing off and paying no attention to me.

My family and I would go to Applebee's, but on June 21, 2017, we were disrespected and treated poorly. The manager ** shouted at us and refused to give his business card. He was talking to another table about us. He yelled at me and told me to leave the restaurant if we did not like this restaurant. I was a customer regularly and the servers know us. I need this manager to be reviewed and he has bad attitude. He shouted out loud towards us and told us we could not ask for business card. The manager must respect a customer and ** did not do this. I want this incident to be reviewed and I will not be going here again and I will not recommend anyone else to go here. The address of this incident is 555 Saratoga Ave. San Jose, CA 95129.

Have always liked Applebee's before, but if this was my first time there, it would be my last. Took a really long time, at least 45 minutes to get our food, and then the French fries were not hot, and the fish was really, really greasy. Had to ask for extra napkins so I could blot the fish to remove some of the grease. Very unappealing. Also, I think they should bring the RIBLETS back! Big loss for me when they took those off the menu.

When I went to this Applebee's at 1776 Eastchester Rd, Bx, NY, 10461 I ordered 6 things. I was wondering why it cost so much but when I got home I realized why they didn't give me the regular menu, therefore, I didn't get the option to order 2 for $20 or 2 for $26. I contacted Applebee's corporate headquarters around 10 times and was ASSURED each time that somebody would contact me and nobody didn't. I took them to small claims court. They didn't show up and I still lost the case. NEVER EVER WILL I PATRONIZE OR GO TO ANY APPLEBEE'S ANYWHERE EVER AGAIN. I don't do business with companies who don't care about their customers! This is one of the main reasons why so many business are going out of business. They do give a darn about their customers. And as for Applebee's their selection now for 2 for 20/$2 for $26 is only chicken which I don't eat. They don't even offer steak on that menu now. Cheap buzzards!

My husband and I went to Applebee's in Appleton, WI for a date night. Our waiter was horrible. He didn't even pay attention to us at all. Kept going up to the bar where his friends were. Never asked us how our food is. We had to ask the hostess for refills on our drinks and another staff for a1 my husband asked for when our food was brought out. I probably won't be going there again. The hostess should of been our waiter and got the tip because he did everything for us.

My husband & I went to the Applebees in Olean/Allegany, NY on Sunday 3/5/17. We arrived at the restaurant about 3:50. There was a group of people who just walked in the door in front of us, so there was a delay in seating us. Eventually the waitress came by and said she would be with us as soon as she could. She said her name was Missy. Right away we noticed she had an attitude when she finally came back to our table 10 minutes later asking for our drink order. I asked if I could ask her a question, but she was obviously put off because she wanted our drink order. By this time it was 4:10.

The worst service ever. I want them to close this restaurant down. The manager garbage the servers are trash. It took us thirty minutes to make a drink order. The manager Oniko have has a terrible disposition and a bad attitude when it comes to customer complaints. When my food finally came it was burnt.

Lovely waitress. Removed the annoying electronic box from the table. Drinks and appetizers really excellent. We were enjoying the evening. Did a 2 for 25 meal. The sirloin stir fry was 90% rice and crispy noodles. I couldn't believe how few veggies were in there. My wife ordered fish and fries. The fish had a solid core of frozen, glassy fish in the middle. We asked for a replacement cooked and they came back with another piece of fish - also still frozen solid in the middle. They didn't charge us for the fish meal. The waitress was so apologetic, we tipped her well. But the meals were just not worth the price they charge for them. Cheap stuff thrown together by amateur cooks who don't know what they are doing. So we are done with Applebee's now. My only reason to go back would be to tell the waitress to get a job at a better restaurant. She was really good and wasted in that pitiful place.

Waitress brought us our drinks, we asked for straws, we were informed we had to wait till they roll silverware to get straws. Waitress said the dishwasher was lacking in Washing dishes. We waited 30 mins for them. And the whole time we could see the silverware sitting there waiting to be rolled. Waitress came to ask if we were ready to order, I said yes, and she then rolls her eyes at me. She kept forgetting what our drink order was. So it took 15 mins to even get our drinks, another 30 mins to wait for straws. The waitress had no customer service skills at all. We were very unhappy with our visit. And no manager was to be found to make a complaint. This is at the Temple, TX location. Her name is April.

I can't remember the exact name of the Asian salad served in the 2 for $20 menu but I was unable to eat most of it. When I order a salad, I expect fresh and healthy ingredients. Instead, most of the salad consisted of thin Asian noodles and chicken surrounded with way too much breading. A disappointment.

Applebees in Jacksonville NC - We had a server today Jessica. She was at the bar. She didn't even introduce herself. She just came over. They were not busy at all as we came around 1:30, the lady at the bar was our server and only had a couple as her table. She took about 10 minutes of us sitting there before she even came to ask what we wanted to drink, we didn't want to wait so we ordered our appetizer through the little tablet on the table. She came over grabbed our drinks after waiting 10 mins and then didn't even bring our appetizer to us or check on us after that until we clicked on the tablet for our check.

We visited Applebee’s in Hickory, NC on Dec 31, 2016 for supper at approximately 8:45 pm. Ordered large appetizer plate and both of us ordered bourbon street chicken and shrimp with spinach and artichoke dip as our addition appetizer. The appetizer came out and just had started eating them when our main course arrived within 3 or 4 minutes. This never happened before. It always takes time for them to cook chicken. We noticed the cast iron plates were not sizzling like normally are. They were just barely warm. I even touched mine and told my wife I could touch it. The butter wasn't melted and runny but coagulated on the plate where it is normally on the shrimp. Shouldn't have eaten it but we ate our appetizer and ate a little of our chicken and it was dried out and I ate all my shrimp. BAD MISTAKE!! We took our leftovers home and put in the fridge. By that night I had made 4 trips to the bathroom with diarrhea and the next day I was throwing up.

My family were going out to eat after church - Applebee's happened to be our choice. The first 10 minutes were fine (even though they were taking a while just to get our drinks) until the food came. It was first the appetizers then the main course. My father, mother and I had ordered steaks (All Well-Done) - two with baked potatoes and one with mashed. They all were ordered with a side of broccoli. The waitress comes with the first plate of food which was a well-done steak with mashed potatoes and a side of you guessed it... FRIES! Of course my father complained and asked for broccoli, but they refused to take the plate back and replace the fries - instead they brought a side of broccoli on a separate plate. The other two plates were my mom's and I. Mine was fine, my mom was brought a rare! No big deal. My mom called the waitress back to take the food and get it cooked to well-done.

My son placed a curbside order on Tuesday November 29, 2016 at the Elmont, NY location and when he brought it home it was horrible... Unfortunately this is not the first, second or third time but it will definitely be the last. I guess your question would be "why do you go back". Well, we try to give them the benefit of the doubt but that proved to be a mistake.

Not a fan of Applebee's but was in the neighborhood and decided to give them another go at making something good to eat. Disappointed yet again and I doubt I will ever return. I'm not one for sending food back and I didn't this time either but should have. I ordered the sirloin as well as did my husband. I ordered mine as rare as humanly possible or "blue rare" because I know sirloin can be extremely tough if cooked more than that. Came to the table medium well... toughest steak I ever ate and left most of it on the plate along with the gristle and fat.

This happened at the store 133 address: 10601 County Line Road, Spring Hill Fl 34609, where the general manager is **. My family and I went to have dinner, we were a group of 9 people with 4 little children, between 1 and 10 years old. First the waitress brought our drinks 15 min. after we ordered them, then the food came at 5 different times, 1st 2 grown ups, then 3 grown ups and the latest to have their meals were the children, YES THE CHILDREN. Of course other tables with American people got their food 1st, despite that they arrived after we did. On my group of people there was only one American guy, so of course they served my table last. This attention at this restaurant No. 133 is terrible for Hispanic people, I don't know what happens with other international ones.

I and guest went to Applebee's for dinner. I got death sick on their sour cream and started throwing up before we left the rest. We told the waitress and got sick from the food and they did nothing and we still had to pay for the food even then I couldn't eat because it was bad. The only thing I throw up was the sour cream. I called the next day to the manager and she did nothing to refund our money for food we couldn't eat. Very bad customer service.

My wife & I attempted to take our family out to dinner, so that we could celebrate our granddaughter's 5th birthday together. We arrived at 6:40 pm & I text my daughter at 6:53 pm to let her know where our table was. They arrived within 3 min & the kind waitress took everyone's order 3 min later. The drinks arrived quickly. The appetizers arrived 25 minutes later, along with one of the granddaughter's meals. My daughter's shrimp meal arrived 5 minutes later. My wife's shrimp meal arrived 5 minutes after that, but it was incorrect & returned (never corrected). At 7:55 pm the waitress said that our food was almost ready & would be there shortly. I told her that we had ordered an hour earlier & that it was time to speak with a manager.

I placed an order at the Maysville, KY location yesterday. I was working in Lexington, KY and heading home to West Union, OH. Maysville is midway between there. I have ordered here many times. I placed an order from my phone. I ordered for a later time due to driving time. I estimated a 6:00 pm pickup. I arrived at 6:21 pm and went inside and let them know I had a to go order. I was told it wasn't there. After about 10-15 minutes of confusion between the young employees running back and forth talking among themselves, a manager came to me and said he had cancelled my order. I asked him why he'd do that. He said they received a call to cancel the last order that was placed. I asked why they'd do that without asking for a name, number or the order confirmation number and just cancel someone's order. He kept making one excuse after another then said, "My bartender told me she did get the confirmation number so I cancelled it."

I only came to Applebee's to order the Blondie Brownie. It took a long time to get it. When I did get it I see they don't use the sizzler anymore. The Brownie was cold from the brownie to the sauce. My God Daughter and I sent it back. The manager did come over to hear what the problem was. It was sent back out, but took a while to receive it. It was fine until you got halfway through it. It became so hard that it was crunch and you could no longer cut it. You had to pick it up and bite it while listening to the extra crunch sound. I assume the cook overheated it too long. Maybe, that's what we get for complaining. We decided that this was a waste of money. We went out our way to enjoy this which, we always bragged about to other people. This was a terrible experience when you're in the mood for dessert.

I was at the Hiram, GA location on 9/24/16. We waited an hour for our food, the waiting staff told us the cooks walked out and quit. So the other employees from the waiting staff was cooking the food. By Saturday night the food poisoning hit me. I've called the corporate office only to get blown off and told that someone would call me. I've called the franchise company Neighborhood food group only to get voice mail. It's been 4 days and not a soul has called me back. So being sick for 4 1/2 days and being blown off. I went to the doctor and got it confirmed that I have food poisoning. So these employees that were cooking were probably not trained in how to get the food cooked correctly let alone to the correct temperature.

I would give it negative stars if it was possible. Had a rude manager experience. Wrote a complaint to corporate. Was told I would get a call. Never received a call. It's been about a week now. I had to reach out to an area manager who was also very rude. And then the manager I filed a complaint on called my job and tried to get me in trouble because I filed a complaint against him. I have lived in Gainesville almost my entire life. Used to be a dedicated patron of Applebee's. However after the all around lake of respect and honesty from this company and the way they treat their customers I will be telling all of my friends and family in Gainesville Ocala at UF and the military bases to NEVER EVER go to Applebee's!!!

On Monday September 12th, 2016 I went to the Applebee's in Lino Lakes. I was looking forward to a healthy Chef or Cobb Salad. All Applebee's had was 4 trendy salads: Thai Shrimp Salad, Fiesta Chicken Chopped Salad, Grilled Chicken Caesar Salad, Oriental Chicken Salad. I complained to the manager and she did not even know what a chef salad was. However to her credit, after I gave her a description of what a chef salad was, she had the kitchen did prepare me a passable chef salad. I will not be going back to the Applebee's again and urge everyone to boycott this look a like chain. Support your local restaurant like Bistro La Roux, Matthews, Apple Garden or Anne's.

I had just sent in a statement about their mix/match lunches. They have A LOT of CHICKEN on there. When I was there I had asked waitress if I could substitute something and was told no... A plain salad over a chicken one would have been nice and probably cheaper for Applebee's. I contacted AB and the reply sent was automatic and said they will contact you in 3-5 business days. I got nothing!

I hate to even say this about Applebee's on Harding Place in Nashville Tennessee but my husband and I went there this Saturday, 4th September, the waiter took our drink order and brought the drinks back with no problem then we ordered our food. When the food was brought to us my husband's chicken was burnt, my daughter's steak was overcooked. She has to have it medium and it came back hard as a rock. We had them both sent back. When my husband got his chicken it actually made him so sick that he had to go to the bathroom and throw up. The service was so bad we will never go back there again.

We took a friend out to eat at the Southtown Applebee's in Bloomington, MN. The appetizers were good. However, the food was something else. My entrée came out five minutes before the other two in our party. So I had to wait for them. In the meanwhile my food was getting cold. I ordered my steak medium. When I cut into it, it was well done. The food presentation was terrible! I ordered a side of macaroni and cheese and a side of fries. It looked like they had just dumped everything on the plate. The steak was underneath the fries which were underneath the mac and cheese. My wife ordered baked potato with her steak. The baked potato was so cold it wouldn't even soften the butter, let alone melt it.

During the last four weeks I have been at Applebee's restaurants in Green Bay, Manitowoc and Sheboygan, WI. At all three establishments the credit card scanners had very dirty screens that were smudged and full of fingerprints. I think these screens should be wiped clean as each table is cleared to prevent the spread of illness and germs. There were small pieces of food and bread crumbs on the bases of these scanners. At the Manitowoc restaurant only two forks were wrapped in the napkin. When my daughter and I were served our dinners with chicken we had to ask for knives. Our server brought one knife and we had to ask for a second one.