Walmart MoneyCard Reviews

On 12/13/14, I called into Wal-Mart Moneycard Customer Service to report an un-authorized transaction in the amount of $750. When speaking to the representative, they informed me that in order to protect the rest of the funds in my account, they have de-activated the card I possessed and would be sending me a replacement card and submitting a dispute claim to corporate (Green Dot Bank) for review. They stated that it would take 10 business days for processing. They asked if I would like to have the replacement card FedEx'd to me for a charge of $15. Of course I agreed, as I had bills pending and needed access to my money.

I have direct deposit with work and we got paid 12/17/14. It is now 12/22/14 and still didn't get my money yet. Am living in motel and have to pay today or get out. I have two sons that are living with me and going to have to sleep in my car because this card is the worst thing I ever did so please don't get it because Wal-Mart don't care. Everyone else got their money the next day so I know it is because of Wal-Mart money card.

My cell phone company took a 100.00 too much off my walmart MoneyCard. They agreed to put the money back on my card within 24 to 48 hrs. When the money did not appear back on my card I called the MoneyCard and I was told it would be 10 days for it to get back on my card. I'm sure the person I was speaking to had NO idea what I was asking. In the meantime I'm still waiting for my 100.00 to get back on my card. It's in walmart limbo.

I call Wal-Mart money card on 11/14/2014 and ask to cancel my card and send me a replacement because someone used my card number online. So they cancel my card. 12/03/2014 my disability check goes into my account and I've still haven't received a new card, so I call them and they don't remember me ordering a new card so now I got to wait another 2 weeks for a new card now. 12/18/2014 still no card. I call them and now they say I can pay to have a new card FedEx to me. So now I haven't had access to my account for over a month and now I have to pay for another card and pay to have it delivered. How do I explain that to my 7 grandkids on Christmas? I've had a card for around 3 years and have noticed a few times charges not being right online and they fixed it. But the service they have now refuses to let you talk to anyone else. Also most of them don't speak very good English. STAY AWAY from any Wal-Mart services. They think they’re too big for reproach. If there was/is any legal action I can take I would.

A week before Christmas! Everything was fine. Then I went to use the card for a purchase. And the card was denied. I went to the atm and was still denied. So I called the customer service and found that they blocked the card. They refused to UNblocked card. Even though they said why. They still refused to unblock the card. Leaving me stranded on the road with no money to get by. And now my employer is firing me because I have to have a direct deposit account to get paid. So a very black Christmas is passing by. So thank you Wal-Mart for being the ones who murdering Christmas. Taking my job and stranding me on the road with no money to survive.

I got MoneyCard to use while traveling, and for online shopping. Last week the card was used to cover my hotel stay deposit, HUGE mistake! The hotel has released their hold on funds, days ago... yet WalMart will not refund my money for 10 business days. Customer service was horrific, no help at all and scripted responses to all my questions. I'll be canceling this card, as soon as the 2-week long refund is issued. WalMart stalls the refunds, in order to accrue interest on customers’ $$$$, this is just ridiculous!

I noticed in my statements that Apple iTunes have been taking money out of my account. At first, I didn't bother with it because it would be $0.99 here and there, but it was becoming a monthly thing, and I saw on one statement that someone from New York had used my card. I live in SAN DIEGO CALIFORNIA!!! How was that possible? The only people that have my information is me and my husband, so I placed a complaint and I got a letter say they are going to refund everything that was unauthorized. Why is there money being taken out if it's unauthorized?????? I am so mad!!!

My son purchased a Walmart money card to receive a security deposit from a campsite he was renting. The RV park put the deposit of $750.26 onto his card and when he sent to use it he was told there was a block on the card and he would have to get the original receipt for the transaction. He was able to obtain the receipt and it was sent and verified by the foreign representative that it was received and they would be able to use the card after one business day. Well that was 15 days ago and still unable to use the card. He was told that they would have to call the RV park and verify that they put the money on the card and would have to wait one business day. The next day called the customer service number once again and was told the number that was provided for the park was wrong but my son called the number three times and got through every time. We have realized Walmart or green dot has never tried to call the "merchant" as they refer to them and it is looking like they have scammed my son put off his hard earned money. This company is a joke and I will never use this product again. Seriously considering shopping at stores other than Walmart since they put their name on these useless cards and then do not even provide help when needed. I will continue to call this customer service number every day until my son receives his money but buyer beware. This is a scam and you will be out of your hard earned money!!! DO NOT BUY THESE CARDS!!!

I just recently tried to order my son's Christmas present online and the order did not go through because of insufficient funds due to a change in shipping tax, so I was going to go out and add more money to my card when I noticed that the initial $106 had not been put back on to my Walmart debit card. So I then contact the company I was ordering from along with the customer service number on the back of my Walmart Visa debit and came to find out that Walmart is holding my money they will not release it until the 24th of December. Mind you, all this took place on the 15th. My son being very, very ill in ICU and nobody knows if he's going to make it or not has only asked for one thing for Christmas. I am a single mom of 3 and I am unable to replace that $106 in time to order the shoes for him to have by Christmas and Walmart is unwilling to cooperate with the other company as far as authorization release. They are unwilling to help me in any way, shape, or form. All they keep doing is apologizing and that doesn't do my son any good.

Went to activate my card so I could get a permanent card in mail and they tell me my info is wrong and wouldn't give me a permanent card and says goodbye and ends the call. You people SUCK. WOULD NOT BUY ANOTHER ONE FROM YOU. You suck!!!

Tried to use the card to make a DirecTV payment. There was a negative of $3 so they were unable to take the payment. The $3 - caused a non payment of the bill which caused my service to be interrupted but DirecTV never took the money which caused DirecTV to making insufficient nonpayment. Now my money is just sitting somewhere and no one can give me an answer.

My wife uses a wal-mart money card. Her card was lost today so we had to call customer "service" to report it stolen. Let me just say that this was the absolute WORST experience that we have ever had with any company on the phone. I've had telemarketer calls with more knowledgeable people, hell I've had collection calls where the person on the other side was more polite and at least knew what they were doing. Long story short, after talking to two people for almost two hours (neither of which spoke or understood English very well) we were told that the card was cancelled and we had to wait around 2 weeks for a new card to arrive! 2 weeks is a long time to wait when your check was just direct deposited the day before and now you don't have access to it. We were told that there is no way to get our money other than to wait for the new card to come in. When we asked to speak with a supervisor, we were told that there were none available at night and that they were all we could get. Such horrible service from a company that deals with people's money!

On November 30, I went to Birmingham to drop off my step daughter. I tried to get gas at a gas station on my way back home and my Walmart Money Card would not allow me to get gas. I went inside and was told they were "out of gas". The transaction was cancelled at the pump, but my funds were still being held on the account. I contacted Walmart Money Card on 12/1/14 and they informed me the funds will be available on 12/9/14. Well it is 12/12/14 and my funds are not available. My paycheck is deposited to this card and I don't have access to any of my funds.

I called customer service asked to speak to a supervisor & was told by rep. she was the supervisor that would be help. I got no help & was disrespected. Wrote 2 letters w/ no response.

My card had been (lost or stolen). And I called customer support for a new card, or even to have my balance transferred and they couldn't help me either way. So to all the other customers out there you cannot transfer or have a replacement card over-nighted AT ALL. (BEWARE)

I called them in October 2014 to make sure my info was up to date & that they were sending my renewal card. They said I should receive it by November 20, 2014. Well that date has come & gone & still no renewal card. I called them & they told me that there was some confusion on where to send it, even after I had updated my information & they wanted me to pay to get my money off the card, after I had just gotten paid the week before and paid to get my check cashed at walmart & I refused. The lady on the other end of the phone said, "well, the only way to get you another card is to turn the card you have off and to send you another card. BUT you won't receive it until December 12!" Seriously, this is how I pay my bills and they can't get one fast enough to me until December 12?!

I attempted to fill my gas tank at Wal-Mart Neighborhood Market on Regional Airport Rd. in Bentonville Arkansas. My Wal-Mart/Green Dot Money card was charged $100.00 deposit but no gas would pump. I tried a second time. My Wal-Mart/Green Dot Money card was charged another $100.00 deposit and I was able to get $1.70 in gas then the pump shut off. Not realizing $200.00 had been deducted from my Wal-Mart/Green Dot Money card, I decided to go to Wal-Mart on Walton Blvd to use their pumps, having had only good experiences with them in the past… This time the pump did not come on and I got a message showing my Wal-Mart/Green Dot Money card is invalid.

So the only complaint I truly have is that there is a $400 daily withdrawal from an ATM. Purchasing over this amount at a store is not a problem. Moved to my new place and it took me 4 days to withdraw the amount I needed to pay my rent and security deposit. Fix this and it will be 10 stars.

Last Friday 11/21 I was overcharged for a cell phone bill from Sprint 740. Sprint admitted fault and credited back the full amount and gave me the authentication code. I re-set up a payment with Sprint for the following Monday for the correct amount of 300. It is now 11/29 my Funds are still not returned. My cell phone is now shut off and 15 calls to horrible money card customer service with the same answer - My funds will not be available until 12/2. I know credits take a 24 to 72 business day hours. These people do not care about the people that only make it paycheck to paycheck.

Payroll not loaded and it's thanksgiving. I spoke with other workers and their money was in their bank account. Walmart told me to check with my employer. Not good at all and now I don't have money!!

I bought the walmart card for direct deposit. I received my personalized card in the mail in about a week. But after I activated it, I was unable to use my card. Said my information was wrong. I tried contacting the number on the back of the card with no help. I even tried online and when it asked for my 3 digit number on the back of the card, it told me the number was wrong. How is that exceed possible? I now have a card with over 40 dollars on it that I can't use. I hope this catches the right persons attention and I can actually get this issue resolved so I can use my money.

I bought a Walmart Money Card and ordered one for my daughter who lives in another city. I load money on the card for my daughter. I've had this card for 2 years. I tried to load it today and couldn't so I called customer service. They told me that due to "unusual" reload activity, they have cancelled my card and I could no longer use it or apply for any other cards at walmart. I asked her to tell me what the unusual activity was because I load money from my bank card and if something was compromised I needed to know. She would not tell me. I did not do anything any different than I have for 2 years. So basically they cancelled my card because I loaded money to it. Ha Ha - What a bunch of frigging idiots. They really need to get out of the business of pretending to know what the hell they are doing.

Tried to use the card for three different transactions, all were declined. First was a payment to oversea account which was declined. After contacting company, was told can't send money out of the country. Second, was trying to use atm to retrieve money and once again, declined. Last but not least, tried to pay a bill that is in the country and once again, declined.

I put a good amount of money on a Wal-Mart money card and as I attempted to use this card I was starting to get denials, and I knew something was wrong because there was loads of money on the card. I called the helpdesk and they told me they put a hold on it to verify the purchase which was a little over $200, they said it was a hold until they're just like could reach me and verify the purchase. Well this is embarrassing in the store, but I got it mainly for online, they supposedly unlocked it, tried it again, same problem! This went on forever, no exaggeration, I've called them at least 8 times to rectify this, to this day I still have money on hold on this card with a lot of inept people who have no idea what they're doing or talking about!!

I came across your articles from last September about walmart moneycards being hacked and the money spent at Targets in NY. I found this due to the fact this happened to me on 11/13/14. That was the day my paycheck is direct deposited onto my walmart money card. I had over $1200 on the card as of 8AM. I took my son to the doctors and stopped at walgreens on the way home to get my son medicine. My card got declined at walgreens. I went out to the car and checked my walmart money card account online and it said I had a $0 balance. The last charge was $950 at a Target in the bronx NY. They took every last cent I had on my card which was all of my money. I called Walmart and was told they cannot do anything until the debit posts which could take 10 days. The debit posted on 11/15/14. I then had to fill out a dispute form and wait for a letter in the mail.

Fix machine - I was told it was broken but I can get cash at regular, which did and was charged 3. Sherman WM is the only place there is an ATM for me to use within a 25 mile radius. Something always upsets me there. I think I'm going to be changing my supermarket to Winco with me.

I made a purchase at a furniture store back in April. I purchased over $5,000 for three rooms. I paid cash for most of it but for some of it, I used my Walmart money card. The total purchase on the Walmart money card was $1,386 and I had issues with one of the rooms furniture so the store returned it but said they had to put it back on the Walmart money card because the return was only for $744.09 and I spent more than that with the card. I was okay with that. They told me I'd have the money back on the card in three days. I checked my account, the money showed it was there but when I went to use the card, it declined. I contacted Walmart, they told me there was a block on it.

Loaded money on my Walmart card and bought an item from there using my money card. The next day when I returned the item and made to pay another fee for putting the money back on my card. In short it cost me $6 dollars total for using my card at the issuing store. When I return an item elsewhere, I'm not charged $3 to reverse a charge on a returned item. Why at Walmart? The manager Mike said it was my fault the cashier didn't reverse my transaction... "I didn't tell her how to reverse the transaction on my money card" I lost my money, and won't so there again... I will file this complaint with the BBB. Employees should know their job!

After bank issued credit card compromised, loaded hundreds on Walmart card to use during travel to Australia. Unusable abroad including at big W which is a subsidiary of Walmart USA. Upon return to USA, used to reserve hotel for one night in Denver, Co. Paid cash upon checkout. Guess what? Yep. Money's gone. Hotel assures it was credited back to card. Walmart refund system a joke. After reading about others experienced with this card, thankful only lost a hundred dollars and not more.

UNHAPPY CUSTOMER OF 5 yrs..Twice my card was compromised by outside hacking.. The process to get your MONEY BACK is ridiculously LONG and STRESSFUL for the Card Holder.. I've been waiting for 8 days for my funds to be redeposited to my NEW CARD.. and was told now there will be another 10-14 day for MY MONEY.. because I Have to fill out another dispute.. I DID THAT 8 days ago!!!!! I will NEVER DEAL WITH YOUR COMPANY AGAIN.. I'm a VICTIM AGAIN!!!! I will be sure to let everyone I know!

It is Veteran's Day and 24 hours late being uploaded to my card. I called the number on the back and got a woman blaming my employer. Well, what she doesn't seem to understand is that all other non-Walmart Card employees have their money, this is a new financial company that handles our pay checks and it's an odd coincidence that a second company would not load up our money on a holiday. It's happened every holiday for the past three years like clockwork. Normally I have no issues with Walmart Moneycard, but when you need your money, you better hope that you don't need it on a holiday that you get paid on.

Someone compromised my money card charging $285 to an ATM in Miami. They had my card number and PIN without the card or my knowledge. The full amount was returned. That makes it a pleasure doing business with you. Thank you so much.

Like many others, I purchased a Walmart money card for a short-term payment. When I went online (after making a transaction), I noticed that my email address and local address were totally wrong. I called and spoke to a call center from another country, and the person supposedly fixed the address. That person transferred me to another department to request a new card. Mind you, I had $120 in my account and a pending transaction of $99.00. The lady reassured me 3 times that the pending transaction would go through and to expect my new card with my $20 balance around 10 days from that date. Well, I still haven't seen a card AND my transaction had been cancelled. Walmart, get out of this business. Stick to groceries and housewares.

I have been dealing with this battle for two long weeks! I have had the Walmart's prepaid debit visa Money Card for about six months. Other than some basic expenses, I trusted Walmart to make my car payment. I have been going through some tough times, and being late to your car company is stressful enough. I went to Walmart after work Monday the 27th, and deposited a total of $1,200.00. I was told by the CS, that I could only deposit $1000.00 at a time, so I did it in two transactions. Later that night, I sent $800.00 to Nissan Financial through their payment financial company Bill Matrix. It's bad enough they charge me $12.95 per transaction every month. After I posted the transaction, it was rejected by my institute. I didn't understand why? I had the funds in there?!?! I even called Money card and they verified my funds. They told me to try it after 10 pm PST, since their system will be done with their updates by then. I tried to post a payment again, and even tried several times after. Declined. I called Money Card back and still couldn't get any answers.

My funds were electronically taken from my card. There was one atm withdrawal and the other six transactions were purchases. This happened shortly after I got my veterans benefits directly deposited onto my Walmart money card on October 31, 2014. I contacted Walmart about this and they said they could not start their investigation and dispute of transactions til the amount were posted by the merchants. This is absolutely ridiculous. I live in California and these transactions were in Houston, Texas. They told me that it could take up to 10 business days to post and then they would have me file the dispute. As soon as I receive my money back on my new account I will close it and never use this company again.

I wish I knew about this site a couple of years ago with my dissatisfaction with Wal-Mart money card. I have one card and I wrote info down and keep hidden in house so wife can pay bills online while I'm at work. Went to grocery store to get food and such knowing there was $400.00 on card and total came to $246.53. It was declined. Thinking it was a mistake I had them run card again, something happened. I came home and called number on back of card. First I got no one for several days. Finally someone called and they spoke broken English. Told me my money was frozen to pay $360.00 to a credit card I don't own. After a few hours of investigate I found out stepson used my card to pay his credit card. They said they would send dispute papers in mail and you only have 8 days to receive, fill out and send back.

I accidentally left my card at Walmart, with a cashier. I returned and of course she said she didn't have it. Anyway I quickly canceled the card. My problem is not the automated phone service, it's the actual live people you talk to. No one speaks proper ENGLISH! I misplaced my card Sept 25 to this day, I don't have card or my $919.00.... Today is Nov 2..... I have call at least 10 or 12 times saying something wrong. I have given my complete address every time, my apt # is Q11.... Q as in Queen or Quebec. 6 different times, they said 211, no I said Q11 as Queen or Quebec. Every time, they tell me 7 to 10 business days, that has not arrived yet. Nothing against FOREIGNERS! But walmart MUST hire proper ENGLISH speaking reps...... Me, unlike my neighbor, he would have gone up to our local Walmart, and it wouldn't have been pretty! He would have definitely made the 6pm news!

I purchased on Ebay and had a seller refund the transaction. When I did not see the refund on my card I called customer support WalMart Money Card and was told I would get the refund by the 11th of November. Today is the 31st October. I have never had these problems with Amex Serve Prepaid. I will start having my direct deposits going to Amex instead and ditching this WalMart Money Card. Not only does the Serve card not charge monthly fees but when you call for support you get someone you can understand and who is actually located in the US. Whenever I have had a refunded transaction I was able to call support and ask them to release the hold for said payment. Between WalMart and PayPal these two sit on your money trying to maximize profits on your time. Forget that, I am done with these people.

On October 23 I went into Walmart and loaded $700.00 onto my Walmart money card. I then proceeded to order a flat screen television and an HDMI cord. The order was canceled by Walmart.com but the $616.11 was taken off and still not back on.

I purchased a Premier visa card from Walmart last week only because it does not charge a reload fee like all the other cards on hand. Within a week I received my personal card with my name on it. I went to activate it and notice my name was spelled wrong and could not activate the card. The person I spoke to who I wish could speak ENGLISH, was of no help and hung up on me while putting me on hold. I called back 5 times to try and settle this situation. I was informed I had to reopen a new card "which I did" put all my money on this card. I tried to activate it and was informed I could use it for purchases, no cash back which I understand but was not allowed to load any money on to it. I was not allowed to transfer my money from the old card onto the new card, why I don't know. They wouldn't even listen to all my questions and did not deactivate old card since first card was a temporary one. I still yet had all my questions answered by experienced people who can understand English.

I went into walmart about 2 days ago to get a prepaid Preferred walmart money card to keep adding money from each paycheck so I can save up for a vehicle. Well I added 160$ that day, activated my temporary card, and then checked my balance 20 minutes later and the 160 was on there. I went online today though, and guess what?? If you guessed my balance said 0.00 you are 100% correct. I started flipping out and I called a customer service rep to see what the issue was. After being on hold for 15 minutes, someone that never attended english classes answered the phone and I told her about the situation and asked what the hell is going on?? She told me after any transaction, they put your card on hold for 7-10 business days for an investigation??? What the hell is that?

I opened a Walmart card to be able to pay for a surgery and I don't have a bank account so it seemed perfect. I could get the Walmart card and pay with that - it was not at all what I expected! My surgery cost $6,400 - it said on the Walmart card I could reload a thousand dollars at a time but the balance on my card could not exceed $7,500 so there shouldn't have been a problem HOWEVER I get a email saying they temporarily locked my card and I needed to call them so I do just that. He informs me that due to my "unusual" reloads that they will take the lock off so I can spend the rest of my money but I can't reload the card nor will I be able to open another card account with them! I'm totally confused. I was following what they were saying, I could and couldn't do but my activity is unusual? When I stated I was paying for a surgery all he could say is sorry he wouldn't let me speak to anyone else but he was very unprofessional and just not helpful at all! I don't understand why they are getting by with doing this to so many people.

Currently I'm unemployed and through my state I have direct deposit allowed for my unemployment benefits. I didn't have ANY type of bank account until yesterday after this happened to me. I am a Type 1 diabetic and was going to purchase my insulin and supplies, which if any of you know a diabetic you know they need insulin to LIVE. I always check my balance to see how much money I will have left until my next unemployment check and when I did I noticed I only had 10.51 left on my card. Now I have been using Walmart's prepaid card since they were with GE capital bank, which btw helped me out a hell of a lot more than this Green Dot crap. I had identity theft once last year. Someone got somehow got my card information and made a hotel stay in Oregon. I have since received a new card after that incident.

I purchased a money card for my husband as a way of giving him money while he was away. I ordered his personalized card right away; it never came. It has been 60 days and still no personalized card. He loaded 411.00 on his card to pay bills and cannot use this money nor take the money off of the card and the Walmart customer service number does not have corporate people that take customer calls to remedy the situation. Now they want to cancel this card and send him a new one, which gives us no access to our money for another 7-10 business days. This card is fraudulent, they keep your money, send no card, and will not allow you to take your money off of the card.

I used the card fully within the allowed deposit/withdrawal limits. Nowhere in the agreement is it stated where money cannot be withdrawn from an ATM; in fact, it tells me where I can go to specifically withdraw cash from their network of ATMs. My account was soon blocked from any more deposits, but they allowed me to spend the remaining money I had in my account.

I open a Walmart money card account for my son that's in his 1st year of college. He lost his wallet and I called to report it and canceled the card. I discovered his card had been used at a gas station. Walmart money card gave me back the money and a new card, but wrote a letter saying that he can only spend what's left, cannot reload the new card nor open up another account with them. I tried calling them up but never got to speak to a live person only an automated system. Left Confused.

Becoming frustrated with the typical fees associated with Banking checking/savings accounts, I elected to close my accounts in order to open a Wal-Mart money card. My direct Deposit goes directly on the card. I am not charged the excessive fees associated with typical Banks. If I don't have the money on the card, I simply cannot use my card. Everything aside from the often poor customer service related to a language barrier & absence of any form of customer satisfaction provided, Honestly, I chalked it up to the fact that if Customer Satisfaction isn't free. If I want this service, I must PAY a Bank fees in order to receive it. That being said, I began to realize that when items purchased were returned and the reimbursement being placed back on my card, that these fees were NEVER added back. This has happened enough times for me to initially be told the process takes Wal-Mart up to 10 business days to add the money back. Even though the originating store released the reimbursement immediately.

I have a Walmart money card and I only use it for work, study. As soon as I got my check from school they put a hold on my account saying somebody messed with their system - open up another account and got some money from them. When the card that I have has no overdraft you only can spend the money you put on there. They told me to wait 30 days and it’s been 30 days now. I still have no money for books, insurance, for me to play basketball, eat or pay my rent. Now they telling me to wait 30 more days. My life is over because of Walmart.

I've had my Walmart Money Card for several years and have my paycheck direct deposited into my account. I used my card last night for two transactions one as a Visa Card and two for an ATM withdrawal at a local Rutters Convenience Store. Today I tried to buy groceries and my card was declined. Called the customer service on the back of the card and discovered unauthorized ATM withdrawals TODAY from Jamaica, New York. I cancelled my card immediately and was told that an investigation has to take place and IF I'm found not negligent that I MIGHT get my money back by October 8th. That is 10 days away! I was completely wiped out financially. I'm not a rich person, as a matter of fact I live week to week and this scumbag has left my family without food until I get my money back. How did this happen?

Missing my debit card since September 2nd. They said would receive it 3-5 days. Spoke with them yesterday - still no card no tracking info. I feel that really don't care.

I got this card to travel in Canada and manage my travel budget. I called before I left to confirm the card could be used in Canada and was told yes. Absolutely none of my charges have gone through. I've called after every decline and I'm told my card is active but the vendor is not approved. A complete fiasco for me. I will empty the card upon my return home and never use Walmart for anything moving forward.

I placed an order with Papa John's pizza, 2 transactions did not go through but it showed in my account as they took the money. Called Wal-Mart Moneycard to dispute this transaction. They did not call corporate, they called the store who does that. So I called corporate myself and they explained it was Walmart who had to return the money to my account. And Walmart cancelled the dispute and told me they were not giving my money back to me. I am disturbed by this. I lost 135 dollars total. When I called on several occasions, I was told the money was going to be reversed back to my account on Sept 17th 2014. Nothing at all. Again money gone. Such a shame how customer service treat their clients. I will never ever use a Walmart money card and will cancel my kids cards as well.

I am very disappointed in the way my situation was handle. My card was deactivated without your company making sure I had a new card available. I had to deactivate my account because I see no good point in having an account where I have no access to my money.

Temp card worked fine for a couple of online purchases. Received the personalized cards, tried using them at several different merchants...declined. Transaction history for the card said it was a "security block" on the card. Customer service was not only completely useless (every agent just repeated that there's no block on the card), but several were outright rude, transferred me without consent, interrupted me, etc. 2 hours on the phone got me nowhere. Can't access the $22 on the card now... best I might be able to do is attempt to withdraw $10 from an atm and chalk the last few bucks up as a loss. Then take this card, throw it away and go with ANY other prepaid card, because this one sucks, point blank. DO NOT WASTE YOUR MONEY. I'm filing a complaint every way I can because this is a total rip off.

I used my Walmart Money card to make a payment on something I bought, with a reputable company. I decided to make 2 payments. When I called They had no records of it. So I'm out of money and have to make another extra payment. I trusted the card service. I feel like someone ripped my money off. I kept a record but they can't! Don't trust to use it again. This was the first time I ever used one. I guess they saw me coming. Temporary card they give you is not secured! Never again! How can they do anything - it's no RECORD!

I have always made my Walmart credit card payment on time. I have made payments on the exact payment due date of the 26th of the month either online or in person at a local Walmart, other times way before then. But this morning when I went online to see if the payment had been received, it showed that the payment was made but I was charged a late fee. Never before have I ever been charged a late payment fee ahead of time. I don't know if this is because Walmart now uses Synchronicity Bank instead of GE Capital Bank and that this is Synchronicity Bank's policy or not, but it if this is how they are going to treat their customers, it is better to pay off Walmart credit card debt as soon as possible. But if you are like me, poor and barely making end meet, it is very hard to pay off entire debts. I have other issues like feeding my family, clothing them, pay rent, utilities, gas money for my vehicle which is over seventeen years old - you get it. This the first time that a bank charges late fees ahead of time which I think that it is another corrupted way to make extra money.

On the morning of August 26, 2014, I was informed by automated message via the customer service line that my card/account has been closed, and all associated services (i.e., direct deposit) must be terminated. The card will not accept cash loads, and that I am ineligible to establish another account with this company in the future. Attempt to speak with a specialist were blocked through normal channels, and I had to select the "report a card lost or stolen" option in order to speak with a customer service representative. This representative informed me that my account had been terminated due to my possession of multiple cards.

I was trying to activate a new phone with Straight Talk. I had to purchase a network access code from Straight Talk to get my type of phone activated. I tried to purchase the code over the phone with a Straight Talk agent after he got my serial number from my phone and my Walmart money card information. He then said his system wouldn't process the transaction and I had to do the purchase online. I then tried to purchase the code online. It said "your card has been charged" and showed a button that said activate. After I clicked the button to activate, nothing happened. I didn't get the code or even a confirmation number.

I placed $100 in my Walmart money card account and immediately it would not activate. Not then, not a year later, or even later than that. I sent it back to Walmart and after a couple of months received a new one with many fees having reduced my balance to $25. I am going to WM tonight and take back what's left and then destroy this card. Last time WM. Last time.

I decided to purchase a Walmart Money Card to avoid using my debit card to purchase a computer program online. I have had bad experiences with this in the past and I figured this would be a safer way to do this. After trying to purchase the program and being denied several times, I tried to contact customer support, which automatically sent me a permanent card. Upon trying to active the new card, it would not allow me and I contacted customer support. The customer service rep told me my account was blocked due to unusual activity and the only way to unblock the account was to fax in a copy of my driver's license and SS card. After telling her that I was not faxing in a copy of my ss card and asking if there was any other way, she only repeated her answer. I asked to speak with her manager and she said she was a manager. When I asked to speak to her superior she responded that she was unable to transfer my call.

I have had Walmart MoneyCard for over 5 yrs now and never had any huge problems until today! I was in an emergency situation and tried using my card and it was declined. My sick son and I were stranded for hours in 105 degree heat due to this. This evening, I called customer service after verifying online that I in fact had plenty of funds (MY MONEY) in my acct. First off, the outsourced Philippines-based company answering the phones are rude, incompetent and cannot speak English that I can understand fully. What I did understand is that my card was blocked because of a suspicious credit from Paypal.

I've had a permanent Walmart Moneycard for the better part of three years now. Mostly, it was used to purchase gas, at the onsite Murphy's USA pumps, as it saves an additional 0.15/gal. I've always reloaded the card at Walmart, at either a register, or at their Money Center. I've NEVER had an issue with it, until just the the other day. Upon attempting to purchase gas, I was told my card was declined. So, I paid with cash and went on my way. When I got home, I called the customer service number. After entering the pertinent information, the recording told me my card had been cancelled and I would be unable to reload the card OR even purchase a new one. I was able to unlock the remaining money on the account (after all, it's MY money, right??). Do you all realize just how prevalent the GreenDot cards are?!

I purchased a temporary money card with the understanding that my permanent card would arrive in the mail. I went through the registration process online and was able to print out a deposit form to give to my employer in order for my direct deposit to be put on the card. When payday arrived, my money was not available on my card and when I called customer service, I was told that my direct deposit was returned to my employer. I was told to wait 2-3 business days and my employer would have the money returned to them. FOUR DAYS later and my employer still hasn't received my rejected direct deposit back and the folks at customer service refuse to assist me in locating my paycheck. DO NOT, DO NOT, DO NOT purchase this card!!!!!!

I purchased this card although I already had one with a check cashing facility because the fees were so minimal. Before buying & loading the card, I spoke with 5 Walmart employees, including a manager to make sure I understood what I was buying. I was assured that all the information stated on the card's packaging was accurate and that being a product of Walmart, it was more reliable than the other cards available. So I bought it and loaded $150 on the card. The main reason I chose the card I did (the most expensive of the choices, all Walmart brand) was because it was the only one that had the ability to shop & pay bills online. I had bills due that day and was told by the employees (based on the information that they had from thoroughly examining the card) that I could use the card that day to pay my bills online. I loaded all my money onto the card, went home, and tried to pay my bills.

I bought one of these in preparation of going to a concert, not wanting to carry around large amounts of cash but still wanting to withdraw some. Little did I know, however, that you need to provide them with your social security number and in order to withdraw money you must be at least 18. None of this information is presented to you before you actually BUY the card. Because I wasn't 18, I am now stuck with the temporary card that I am unable to withdraw money with. So be warned, for a LARGE NUMBER OF REASONS YOU MAY BE STUCK WITH THE TEMPORARY CARD, UNABLE TO WITHDRAW CASH WITH. This is especially scary after reading so many stories of user's accounts being frozen, money not going through, because I would want to take my money out of that card ASAP.

Got a card at Walmart for direct deposit. I heard my paycheck would be a day early. That's the only reason I purchased it. I already have two separate accounts I could have used. I use Woodforest and Wells Fargo.. waste of time. I guess if they approve one out of ten.. just a money racket I think. Glad I found out early on and stick with a real bank.

Alright, so my fiance has a Walmart card that his dad deposits $100 into every week, and we have never had an issue until 2 months ago. First off, they spelled his name wrong on the card. "erian" instead of Brian, and couldn't get it fixed. Then our roommate took the card to SAC bank to withdraw money but left it in the ATM. Brian went to go get it, but because the card name and his name didn't match because of the company error, they shredded it! So he ordered a new card. 7-30 business days. That was in June, it is now almost the middle of August. I don't know what to do but don't use this company.

Don't buy these cards or you'll have nothing but trouble with them!!! You can't pay certain bills with the temporary card only, with the original card they send out, which they say takes 7 to 10 days, which the cards never arrive. And once you call them for new cards, they put a lock on the temporary card that you have. And there goes the money you had in that card 'cause you won't be able to use it until you get another new card which will take 7 to 10 days to come, which they don't arrive. So now you're stuck without being able to use these ** cards or take your money out. WALMART IS SCAMMING THE PEOPLE WHO BUY THESE USELESS CARDS. I BELIEVE IT'S DONE SO THE BANKS CAN USE THE MONEY THAT'S HELD UP IN THE ACCOUNTS FOR THEIR OWN PURPOSE. WE ALL NEED TO SLAP A CLASS ACTION SUIT!!!!!!!

I was paid for business services by someone handing me one of these cards. It seemed simple enough. He had the card, still in the package, and a receipt from Walmart. He had paid the amount of money he owed me, as well as the fee for the card. I tried to return it to Walmart for a refund. No soap. I was told that I had to activate the card in order to get the money. By that time, only a few days or so, a "service fee" had been charged. I went online and activated the card, only to find out that I could not withdraw cash, but I could only use the card to pay for stuff. I needed the cash for the business, not money for materials!

They keep putting our card on hold & have lost $2200 in a matter of 3 days telling me my account has a zero balance.

I've been using this card for a few years and had been having a decent experience until a few months ago. My son's father pays me child support with a Green Dot card and I put it on my money card each month. So he sent me the number for the Money Pak and I called the automated number to add it because that's the only option to add the Money Pak. So I put in my 16 digit card number then the Money Pak. The automated system said, "We will be adding $200 to the card number ending in **" and it had the correct last 4 digits. So I proceeded. Finished the process and hung up. After a few minutes the money didn't show up so I called customer service. First off every person is foreign and barely speaks English. Next the automated system will tell you the reps have the same information as the website... then why do they even have reps?!?!? Aren't they supposed to be able to help us?

I had purchased a Walmart money card and put money on it to buy some items online and I went to activate it online. I was on my lunch break and needed the cash so I decided that I was going to just call and activate it so I did. When I did this the lady didn't tell me that I wasn't going to get an actual card in the mail and it turns out that I didn't get verification of who I was, so my card is only temporary. So I called customer support and I got so mad because the lady said that since I can't get verified for my first and last name and social that I can't receive an actual card.

WARNING! To good hardworking people, DO NOT USE THIS CARD COMPANY! Customer service is non-existent. I was foolish enough to use them for direct deposit and now sitting in 105-degree weather, stranded with my daughter, thanks to this company. All because they do not do what they tell you. Then when you call them, they act like idk. Oh well. Good luck trying to speak to a supervisor. Waste of your time and money.

Just posting a heads up that you cannot use the Walmart Money Card for credit or debit purchases or for ATM transactions in Canada. Otherwise, I have been fairly happy with the card and with the bill pay services. I just have to remember I can't use it in Canada. I am guessing you can't use it anywhere outside the US.

I loaded over a thousand dollars on my Walmart card on July 11, 2014 and on July 12, 2014 I tried to use my card and the clerk told me that my card was declined because I had reached my limit for the day. So I called my card and come to find out I also had over 1000 dollars missing from my account. I spoke to customer service and they placed a lock on my account and told me that they were going to send me a new card which will take 5 to 7 days and that I will not be able to dispute the charges until they had cleared my account which will not clear until the 22nd of July. I got my new card 5 days later and as of now July 19, 2014 I am still awaiting the charges to clear.

Last month, went to check my balance on my card to pay my bills. Some fake operators with a fake company wouldn't tell me my balance unless they wanted me to sign up for a wal-mart gift card. I said no, I was only interested in checking my balance. So they kept pursuing the issue. They promised 7-10 they would send my gift card. Talking so fast so you couldn't understand. Send another operator to do a recording, I promise it's only a couple of dollars. Confirm your answer, got it or no. Oh they got it, alright. My money. I called Green Dot a few minutes ago, they act like they have no knowledge of it so they hesitated a minute. I said why are they on your company phone number making promises they can't keep. Oh miss, what you are dealing with is a scam. So I said I can't dispute it or anything, no, can't do anything. Didn't say sorry or anything. How dare a multibillion or million dollar business get wrapped up in a scam. That's just dirty schemes and dirty money and dirty greedy people. Taking money from people, not promising the service they are suppose to be getting. Wasting people's time and their hard earned money. Crooked hands and a cheating pair of false scales don't add up.

Hello everyone. Sorry, you guys are going through this as well as I. It also started for me in May of 2014... I made a payment for May, it didn't post. Once it did, they said it was late and they cut my credit limit by the couple oh hundred that I had just made. When I called customer service just like you guys, I got the runaround with reps that you could barely understand then in July of 2014, made my payment, they again held it without adding it to my credit limit. When I called and asked about why they were holding my 300$ payment, he also told me it was for my own good and something about security purposes. It will post to the credit limit in up to 21 days which will total 30 days from date made.

I've had a Walmart money card for 5 years now. 2 years ago, my card was stolen and I reported it in and FedEx me a card, no problem. Now on June 30th, I reported my card missing. It is now July 18th and I still haven't received the placement card. My paycheck is on this card, I don't understand the delay. When I called, all I do all I get is press 1, press 2, press 3. When I finally reached a person, they cannot give me a corporate number. I have to set up an appointment for someone from corporate to call me. l've set up two appointments for corporate to call. I set 2 different appointment to call and no one has called yet. I'm in dire straits, I owe everybody. It's summertime, vacation time, anniversary time and I have no money. I am at wit's end, I don't know what to do. I literally hate this company.

I purchased a Walmart Money Card at my local Walmart store and loaded the card just to find out that I couldn't withdraw money from my card when I needed it the most. There's nowhere on the package saying that you can't withdraw your money from the card and when I called the customer service, they weren't good at all in helping me with the situation which ticked me off about it. So I suggest that they print the FACT outside of the package in the near future which I also doubt they will do. Oh well, now I have to wait 2 weeks before I can get my hard earned money. This card will be going into the garbage. I hope this help someone from buying this darn card.

Up until May 31st, 2014, Walmart Moneycard gave me no problems. I had money deposited with no worries, never had my account info stolen, none of that. I lost my card at the movies on the 31st and asked for a replacement. The rep told me 7-10 business days and the expected date of arrival. I figured I was going to be ok and that was around the same time of payday. Long story short, it is now July and I still haven't received my car. Lies have been told and a rep's "guarantee" has left me to be broke for a month and a half. Thanks to my boyfriend and family and a side hustle, I was able to have money in my pocket but now I have over $1400 that I can't use until I receive a card that I'm sure they've never sent out. So beyond pissed.

On June 27th 2014, I decided to give the Wal-Mart Green Dot card a try. I had just got paid and went ahead and put approximately $400.00 on the temporary card and bought several other items totaling about $200 and paid cash. I used the temporary card here and there for gas and other small purchases until my personalized card arrived the fifth of July. I activated it, used it several times, and everything seemed ok. Well, it's bill time, and I went ahead and paid most of the bills with my card I have been using for a while, saving the last for my new Green dot card. Long story short, I returned some purchases to Wal-Mart and when the exchange was almost complete I asked if they could put the approximately $180 on my new personalized card as I was getting ready to transition my direct deposit paycheck to this card. Anyway, the lady at customer service said no problem and put the funds onto my Green dot card, saying the funds should be available in about fifteen minutes.

OMG.... I have been back and forth trying to locate a direct deposit!! All numbers are correct. BofA says they released the funds. Walmart Money says they don't have the funds. "WHERE IS IT?!!!" The GreenDot has negotiated a deal with Walmart. Their Pasadena office doesn't answer the phone (656) 765-2000. Their PROVO, UTAH location has no answers (801) 344-7020 and I'm forced into dealing with IDK from the Philippine call center. WHERE IS MY MONEY? I have $3.50 cents. It's July 3rd, 2014 and all banks will be closed tomorrow including my corporate office... Please somebody from corporate WALMART investigate this mess. I was told 1 hour for the transfer to be complete and the professionals are telling me IDK - what is this? What happens to my money when it is released to Green Dot Corp? I have a right to know as everybody should.

I have been waiting for my income tax refund from the IRS since Jan. I received notification that my refund would be deposited to my account on June 24th. I checked on the 24th, 25th and 26th still nothing. I started to get nervous as rent, bills and other financial responsibilities were coming due. Oh like paying for my wedding dress and other wedding expenses. I looked online and saw all complaints how other peoples refunds were being returned. I called the money card phone number and listened to the recent purchases and denials. And wouldn't you know my refund of 1,800 was declined and was being sent back to the IRS. The recording said that I can contact the IRS in 2 business days. I was furious when I called later to speak with a supervisor all she had to say was that because it isn't tax season that they couldn't accept the deposit.

WHATEVER YOU DO, DO NOT PUT MONEY ON A WAL-MART MONEY CARD! Someone somehow stole my card # and charged almost $700 to Wonderland Canada Amusement Parks and wiped out my account! After speaking with about 15 different idiots that barely spoke English at Wal-Mart Money Card, they informed me that it does not matter what name or billing address is used to make online purchases as long as the card # is correct and there is sufficient money to cover the purchase!

I've used this card for 5 years with no problem. Two days ago, I stopped at the market for a few things, and the card was declined, although I have 886.00 on it. It doesn't expire until 3/2015. I called Customer Service in India and was told a security block was put on my card for my own safety, and a new card was mailed in April - 2 months ago. I said I have been using the card all along through the end of June with no problem. The guy said I had to wait 7-10 days before a new card was issued to access my money. I am broke!

I have been a loyal customer of the Walmart Green Dot money card for approximately 5+ years. The particular cards I held were called the "Student Pack." The cards were sold to me under the premise of being an inexpensive alternative to Western Union & MoneyGram. I was the primary on the account and my mother, who lives in Georgia, was the other card holder. The cards proved to be much more cost efficient money transfer methods, as well as a level of financial security for my mother and I. We found that by loading the card and paying bills from the cards, we limited the exposure of our primary bank accounts. The cards had become a necessity to our financial security as well.

I bought and loaded a Walmart Green Dot card today with 300 dollars. After I activated it, I went to pay for my car. It was declined 5 times. Well those 5 times cost me $7.95 each. When I called customer service, they said you can only make purchases with the card at Walmart. Once the card with my name on it, I can use it other places but not bill pay. What kind of scam are they running screwing people out of money? I will boycott Walmart from here on out. No more shopping there and I will do everything in my power to make sure people know they are a rip off.

My card expired while relocating to another state, card was declined. New card was sent to the old address and I did not have a forwarding address as of yet. I called them and they told me there was no way of accessing my funds (e.g., corporate office or location nearest with proof of identification). They said it would take seven to ten business days to get a new card (bummer). "I'll deal with it and cope for the meanwhile". I ordered a new card. Called 14 business days later and they had no record of me ever calling in and ordering a new card! I decided to close my account and wait another 9-12 business days to receive a "refund check" for my money... They would not give any confirmation number or name to hold responsible for experience!

I had purchased an item twice on eBay for an ASUS RT-AC66u. When I purchased the item, it did not go through, so I did it again. Stupid mistake on my part. I called all parties involved to get this straightened up. Not a problem with all others, except Walmart money card. It takes them 10 business days to get your money back in the account. I get up in the morning checking the account. The money was in there. Went on my way, but when I get home it was gone. When you call, no one knows what's going on. Please, learn from others and stay away from Walmart Money Card. THEY DO NOT CARE! I think they should change some things before I go through them again or at all.

I purchased a Walmart money card from Walmart and when I tried to activate the card, I received a message that the card number and the security code did not match. When I called customer service, they told me the card number I was given didn't exist in their system. I went back to the Walmart store I purchased the card for and they notified me that the card was scanned correctly and activated. They told me to call customer service again and request a refund that I would receive in 24 hours. I called and emailed customer service and received an email back saying my case was CLOSED!! I call and told them my case cannot be closed because the card still doesn't work and they still have my money. The supervisor told me I need to email them a copy of the card (front and back) along with the receipt and ref number and they will review it... taking 5-7 business days.

My son works in another State in remote areas. I help him manage his money and the best way we could come up with for his paychecks to deposit was with the Walmart money card. It's been much trouble dealing with it. The biggest problem is that he broke the card. I called and ordered a new one, but with the same account number. It takes 7-10 days for a new one to arrive and when it finally did arrive, it would not activate! When I finally got through to the Spanglish speaking rep, after going through about 7 steps of automation, I found out that when you order a "NEW/Replacement" Card that the current account number is cancelled.

I was paid today. I went and pumped some gas. After that I went to work. When I got to work I tried to pay some bills and it said I had insufficient funds. I called the customer service line and it said I made a withdrawal totaling the amount left on my card. I called the company and they said someone from Great Britain has access to my account and used all of the money and that I would have to wait till it hit to file the complaint. Also they said it's gonna take 10 to 30 days for me to get my money back. Mind you, I have bills to pay, I need gas to get back and forth to work. This is really not right. They need better protection on the products they sell. Oh and no I did not use this card to make online purchases. I did not answer Mr ** that always send those emails. But somehow they still got access to my money. Damn them.

I went to the store to get a gallon of milk. It was June 3 (yesterday) and my SS check gets deposited on the early AM hours on each 3rd of the month. But I had money on the card prior to the auto deposit was to post. I went to pay for the milk and the card declined - saying call main office… Contact main office. While standing there, I received my daily txt update I receive from Walmart on my phone, and I turned the screen to show the clerk. She cancelled and tried again and it again declined with call contact card co.

I used to have a large amount on my card. I would get direct deposits from work to it because I traveled a lot. I would have $4k-$5k. You're supposed to be able to get tax returns to this thing. Now there is a daily limit of $2999 you can put on it? You have to dig on their website to find this info. Try to get customer service: someone with broken spanglish will answer. I used this card for years except for the past year due to a serious health issue. It's almost comical after dealing with the VA and SSDI to go through this.

I purchased a money card from Walmart to order some clothes off of line for my daughter. I deposited my entire work check on it. I activated, answered security questions, made a pin code and picked up food later on that night. The next day, I found out it was locked. I was then told when I dialed the number on the back that I couldn't answer the security questions and that I had to fax a copy of my ID and social security card. The first day, the fax number didn't work. The next day, I was given another fax number. It didn't work. When I asked for a supervisor she then said she was a supervisor and I asked for a corporate number. She said she couldn't give it to me. I contacted Walmart and they gave it to me. I called someone and then found out I had to fax my info with an assigned case number so I did and now this is week two and now they keep saying they didn't receive it. What do I do?

I bought a money card on May 6th. When I got the new one in the mail, I could not activate it because the temporary card and the new one had two different expiration dates. I thought when I got the card, everything would be alright. I can use the temporary card for purchases but not to draw money out of ATMs.

I so wish I had done this earlier. I lost half my hard-earned income due to whatever this problem is two years ago. I made the mistake of purchasing multiple blue Walmart cards in hope that the money I earned would have been safe. To my dismay it was the complete opposite and I'm beginning to learn that I am not alone. :/ It started when I defaulted on my bank accounts with chase and Wells Fargo. I had overdrawn my accounts by $60 and my debt began to grow. Eventually my accounts closed and my credit score lowered. So for years I could not open another bank account. I decided to try using gift cards and prepaid cards to hold my money due to being robbed for a couple thousand dollars several times. I know it was stupid of me to carry so much but what was I supposed to do if my bank accounts were not allowed to open and as I started working again which was the reason I had to close my accounts anyways due to losing my job?

I purchased the Wal-Mart money card to have a portion of my paycheck deposited and the card to be used online. My second day of activating the card it was declined at the grocery store and the gas station making me look like a homeless letch. I called customer service and they told me they were having difficulty with the AT&T network, but the problem had been resolved. The next day I called customer service just to verify that my balance was up to date and that the card was working. They assured me it was, but it was declined at the restaurant where I had taken clients out to eat.

My direct deposit hit on 05/07/2014, I haven't had access to withdraw any funds. They said it's a glitch in the system. You can't get through on the customer service line because it's busy or says you dialed the wrong number. When I did speak to a rep, she advised me that he will be fixed in 2-4 hours. But I can do online transactions. I told her I need to get money out to pay bills and put gas in my car. It's now 6 hours later and I still don't have access to my funds. Believe me when I say I have already changed my direct deposit on this account.

I went to the pharmacy to pick up my medications today. Ran my card and no way! Can't get my medications! My entire paycheck has been loaded on my card and it shows that it is there, but my card will not work. Can't call customer service either, line just goes to a fast busy or else dead air. I am so inconvenienced!

Had a direct deposit of almost $2K and attempted to use the card at a store the next day. My transaction was declined. Tried at another store, declined. Called customer service & was on hold 30 minutes for them to tell me their system was down and to wait 2 hours! Ridiculous!!

I purchased the Walmart Money card over a year ago to assist me in paying online bills, etc. However, I did not realize (or receive notice) that my card had expired last month. I went to Walmart and uploaded $260 onto the card (before noticing it was expired, of course) - had no issues with them taking the money. BUT... when I got home to pay my electric bill - NO GOOD! I tried to withdraw the money... NO GOOD! Due to the card being expired!! HOW CAN THEY TAKE YOUR MONEY on an expired card that you can't spend??!! I understand it was my bad for putting the money on the expired card - but don't you think if it's not going to allow you to USE the card... that it shouldn't allow you to upload more funds?? Now, I am stuck! Any suggestion on what to do? Other than wait and call Customer Service in the morning? My lights are due off at 7 am if it's not paid!!! UGH!

We live in Utah and had planned a trip to Disneyland - so ALL of our money was on our Walmart Money Card. We made it down to California and the first day in the park - our card declined when purchasing food but the balance said we still had over $2000 so we called the number and they said our card had been frozen for fraud protection because it was used in multiple states. We told them we are in California and had made purchases in Utah, Nevada and California and that was it - so they unfroze our card and we tried to pay for our meal again and it declined again.

My wife and I have had our Walmart Money card for about 5 years now. Up until she retired her teacher's salary was put on it by direct deposit every month. When she retired, she had her Teacher's Retirement put on it by direct deposit. On March 26 we put $100 on the card at the store and bought some groceries and paid for my yahoo website. On the 28th, My wife tried to use it at Sonic to get a $3.00 burrito and found that she couldn't even though the account said that we had $23.00 on the account. She tried to use it later at the store thinking that maybe it was just Sonic's machine, but still was unable to use it.

Walmart.com offering in partnership with GE a credit card. I have applied by the check-out and been accepted. Received a letter saying that my credit line could be used at same day, but it is not TRUE. On the Walmart.com check-out asks for 3 digits on the back of the card which I don't have. Spent more than 2 hours in total with call center representative as well as with supervisor and no solution had presented unless a $25 credit on next purchase over than $75 which is exactly was in the offer... This is very disappointed. How could a big organization like Walmart and also GE Financing could offer something that is not TRUE??? In case you are thinking to apply for this credit card online, be aware that you will not be able to use.... Better use other type of payments.

My paycheck was deposited to my card today and when I went to use it at a store, it was declined. Called to check my balance and it was $0. I called customer support who wanted to verify my last transactions. The last two were for $1061 and $463 to Target in Mount Vernon, NY (I am in Utah). I literally cried!! Of course, I am 12 days away from giving birth so it's hormones too but that was everything in my account! They said since it's "pending" I will have to wait a week to get it resolved! What the heck?? Asked them if they have any kind of policy about fraudulent charges and apparently they don't! I went home and looked on my account transaction and was shocked to find out there were 14 total fraudulent activities! Not just withdrawals but deposits too...all today! There were 6 very large deposits (between $300-$1600) and the same amounts were debits at hotels and chalets and other places all over the US (AK, CA, MO, AR, NY, AL, TX). I don't know what is going on but the best Walmart could do was close the account and send me a new card. I will be going back to a real bank from now on! No more Walmart Cards for me!! Forget this!!

Went to use my card for a small purchase, but the charge was declined. Checked my balance via the customer service # on back of the card, it was $0. Pulled up the transaction history Online and noticed there were 47 unauthorized charges made totaling $4100, all PENDING. Immediately notified the out-sourced, script reading "customer service" department of the fraudulent activity. Told they would close that account and issue a new card (7-10 BUSINESS days to receive), and provide a transaction dispute form to dispute the charges (AFTER THE CHARGES POST)! Waited 7+ days for the pending charges to post and finally was able to dispute the charges. Told "investigation" would take 10 BUSINESS days to conduct. Mind you, I have no money and the new card still had not arrived in the mail.

Recently someone used my card in another state. All I had to do was report the card number as stolen (they gave me a case number for the dispute) and fill out the dispute form found on their website. Once I faxed the form and in 10 days they verified that it was indeed stolen and refunded me my whole $789.16. I see a lot of complaints about stolen money on cards and I think y'all should try and do the dispute like I did. It worked out fine in my favor.

We live in Texas and on March 14, 2014 we tried to pay our rent and other bills and were declined. We checked our account and someone in Orlando, FL had used our card at 3 different CVS pharmacies! They got $698.44 in transactions!!! I have contacted Walmart customer support and they are no help!! I keep getting the run around and on you need to do this now do this and we understand crap!! I actually contacted CVS corporate myself and they were more helpful than Walmart!!! Unfortunately they need Walmart to contact them in order to get my refund. But trying to get Walmart to do anything or even speak clear English is IMPOSSIBLE!!!!! I wrote my local news station after reading these reviews because it seems Walmart is aware of these account hacking and they are not warning the consumer! Total BS!!! I am now switching to a Chase prepaid card that is protected by chase bank and they assured me this type of situation would not happen there! Had I known Chase bank offered this same type of prepaid card except with free ATMs and better protection, I would have done this a long time ago! Screw you Walmart!

I bought a Walmart money card. The blue one for $3. I called customer service up to add my fiance to my account. A customer service lady walked me through the process and everything was successful. My fiance used my account info for his tax refund. It was direct deposited on Feb 26th, 2014. I called my card and it said they have received the refund but it was sent back cause the info didn't match. I immediately called and they said it was because the card was in my name and tax refund was in his. I told them that I added him to my account and she said there was no record of this ever happening. She said it will take 2 business days for IRS to receive it. Its been 3 weeks and IRS stills says they do not have it. I called Walmart back and they said to get a tracking number from IRS so they can track and do a investigation and call back. My fiancee called IRS and they said they don't have a tracking numbers.. So finally the IRS said they will put a trace on it and still nothing. Walmart says it's out of their control. Walmart money card is a money scam ran by people in India... I mean if Walmart doesn't have it and IRS doesn't have it, then where is it? Neither place has no idea where it is... Warning: do not get a Walmart money card... Try Account Now. I've never had a problem out of that one.

This card was purchased for an international trip for a teenager with the high school band. Nowhere on the outside of the package say that you have to be 18 or over to use & that it takes 7-10 days to get an actual card to be used internationally. Then try to get the money back! Card company told me it would take 2 weeks & I said it wasn't acceptable. They sent me back to Walmart who laughed me out of the store.

Please help, somebody use my Walmart money card in Florida, I live in Oklahoma. They use all my money, since I get all my check deposited in that card. I called Walmart customer service and they told me I have to wait until the transactions are paid. How is that going to happen if I did not authorized this transactions at some Winnie Dixie's in Florida. Please somebody help me what should I do. Is about $600.

I put cash on my Walmart cash card. I needed cash on a weekend for an unexpected event beyond my control. I went to an ATM and was denied my cash. I guess Walmart can take your money and keep it at their own option. I called the number on the back of my card, and they're closed on the weekend. The call center directed me to the internet where I was instructed to download something to even get into the website. After the download, the website would not give me access to my account. It just kept turning red. I will gracefully bow out of the cash card Walmart scam has going to keep my hard earned cash. From this day forward I will never step foot into Walmart again. They just made a TARGET SHOPPER out of me!!!

On 3/11/2014, I attempted to pay for time only to get declined several times. I looked up my account on my phone only to be shocked to see that nearly $2200.00 had been pending on my card. I immediately called the company and when I finally got a service agent on the phone, he responded, "We have been awaiting your call. We had noticed some unusual activity on your card and closed the account. We can issue you a new card and it will take 10-14 business days to arrive or you can get it in 3-5 business day for $20." (Well I needed my card so I opted for the 3-5 business days.)

Well long story short, I went to go pay my car insurance and my card was declined. So I check my account and it was 400 and semi dollars taken off my account but what that doesn't make any sense. So when I call they don't have to wait till March 11 in order to see when and where the transaction was placed an ATM WITHDRAWAL was taken out in United Kingdom Royal Bank London. I live in United States; I've never been there in my life. I have to get a dispute form now in order to try and get my money back so they can investigate it but it says him online that Walmart system was compromised. So why do I have to fill out a dispute form when it's on their end it's their fault. Now Walmart is the worst, don't ever get this card in your life!!!!

I have had this card for 6 years with no incident until 7 March. Charges started showing up for "Coach USA" out of NJ. I check my account daily when I saw the first transactions. I contacted the number given and they said they would dispute and reverse the charges. I had already paid some bills with the card which were still pending. I asked what would happen with those if I cancelled the card and was assured those transactions would go through and only the disputed ones would be taken off. The next day more disputed transactions showed up even though the card was already reported as compromised.

Walmart Money Card Green Dot does NOT protect your money... Everyone should be aware. I made a deposit of $500.00 paid $3.00 to have it put on my Walmart Visa card and today got it all taken away from a lot of unknown locations ending with balance coming from a Target in New York and I live in IL. However Walmart Visa will NOT help me. They advised me I cannot even dispute the charge until the 15th because it is in a pending status then I have to give them 10 business day to investigate. However I tried to use my card today knowing I had just made deposit and my $89.95 charge was declined. They have told me their policy doesn't allow me to dispute a charge that is pending which the charge at Target in New York at 2:00PM EST is still pending so that cannot stop it but they stopped my charge at 2:30 PM CST.

I found out on a Sunday that someone had cleaned out my Walmart Money Card and immediately reported it. It took me 5 calls and I was redirected up to 4 times on 4 of these calls. I could see on my account that the transactions were still pending, but was told by Green Dot Bank that there was nothing they could do! I was supposed to wait 10 days then call back and dispute the transactions. Most of people that I talked to did NOT understand my requests for information (about my own account) or DENIED them. The people I talked to were also non-caring and did not listen to what I was saying, they just repeated over and over the same thing as if they were reading from a script. I was also told that I would not get my money back and file a police report. My advice: DO NOT PUT ANY MONEY ON A WALMART CARD. Green Dot Bank should be ashamed as to how they treat their customers!

Wednesday, March 5 over $400 was taken off my Walmart prepaid Visa. The purchases were made in Valley Stream, New York! I live in Texas! I called the 877 # listed on Walmart Money Card's website. I was told my card had already been deactivated by Walmart, but not before the thieves had used it four times at a Target and one time at a gas station. Walmart is working with me to get my money back. But I agree that Walmart should have issued new cards to their card holders or at least sent notices out letting their card holders know that their system had been compromised.

I am livid!!! My card worked fine while using it for the first few months. I have another card which I have used direct deposit on for over a year. I listened to all the ads saying have your tax refund added to your Walmart Money Card. I wish I had never done this. Even though your name and Social Security Number have to match in order for you to even apply for one of these cards, once I had the largest amount ever on a Walmart card from my tax refund on it, it instantly locked. The time I have been trying to get it unlocked, I would have been better off getting a paper check.

Don't ever get a Walmart money card. They have the worst customer service agents in India..I have been fighting with them to get my money back. All it takes is one phone call in their end but all they can say.."I'm sorry for your convenience, I understand, I know how you feel." I told the lazy no good specialist I don't care what she was taught during customer service training, she sounded like a broken record and I'm tired of her not knowing what she is doing.

February 8th, 2014, I purchased a Walmart money card at my local Walmart. The card cost $5 and I deposited $50 on to the card to pay a bill. My first attempt to activate the card I was using my mobile smartphone. I receive the error message that I needed to be using a computer. And then went to a desktop computer, attempted it and receive several more error messages. I contacted the number on the back of my card. You must enter your card number before you could go farther with anything or directed anywhere. When I enter my card number, it always give me the voice recording stating that I must go online to activate my card and it hangs up.

My husband and I have used a Walmart Money Card for years. Now, come to find out, their money card system has been compromised. Several cards have been hit, and ours was one of them. When we first noticed, we were missing about $800. We called the customer support, and the Indian woman we spoke to said that the transaction hadn't gone through yet, so there was nothing we could do. We told her that it better not go through, because we were not authorizing it. She said the card numbers had probably got crossed, and somebody else had charged that money to their card, but it came off of ours...which doesn't even make sense. She suggested that we take the rest of the money off our card and have it cut off.

I have used Walmart money cards for quite a few months. We've had a bad year, I contracted some parasite that made my hair fall out (yup, I know sound sexy don't I). Well-being that I was a kitchen supervisor, I’ve lost my job. There is no cure for this hmm. Well I was looking forward to my tax refund. I put my car in the shop with the intention of paying the bill with my refund that had been deposited on my Walmart money card. I was shocked when it was declined. I called (what is amusingly called customer service). The answer I was given, “We have to review your acct. It will be blocked for 10 working days.” When I ask why, all I get is they are reviewing my acct. I went to Walmart here and spoke to the manager he also thought that sounded strange. The shop where my car was being repaired is charging me 5$ a day that it sits there repaired and not aid.

So I bought a Walmart Visa card. Been using it for almost 3 months now. I have never had a problem with it until I had my tax refund deposited on it, then all of a sudden I have no access to my money. I call the number on the back of the card. They started with the security questions. Before they were done they hung up so I call back. They tell me they can't take the block off because I failed the security questions. Bull crap, you hung up. So they tell me to send a copy of my ID and SS number. I called the attorney general for advice. He says do not do that so in turn I still have no access to my money. Please whatever you do do not buy this card!!! Walmart who sells the card, their name right on it, won't even help. So now I am stuck!!! PLEASE DO NOT BUY THE WALMART VISA!!!!!

My brother deposited his IRS refund directly to my card, using card and routing number I gave him permission to use. Feb.18th two days later my card was repeatedly declined. I was concerned that I had been scammed, ripped off, that someone stole the money. Calling the number on the back of the card I was told that I must take a identity quiz with my brother, then I must fax a copy of my picture IS, SS, so I did that yesterday. Today they said it was too blurry, send it again and it will take 10 business days! I have done all they have told me to do. The biggest problem is they are holding money that he needs now, we have spoke to no one just I'm so sorrys. He's going to jail because we don't have the money. They want another fax before they act. They said nothing when we spoke yesterday other than that they had received it and I will in two days.

I never signed up for this Walmart MoneyCard and have no idea how they got my information. It was an actual credit card that just needed an activation. It says "we're thrilled you've joined the Walmary MoneyCard family" and I am baffled because I did no such thing!

Card was hacked for $2000 at a bunch of Winn Dixies in Miami, FL on 2/14/14. Waiting on my dispute claims to have my money returned. I have read that there are others who were hacked at this same location at the same date. I think the FBI should get involved as there is obviously a money scam happening here.

Well Feb I got my income tax. I use my card five times, went to do some work on my car. After spending $307.00 my card would not work. Keep it short, they took my car. I went to jail then my three boys with to DHS. Still have not got my car and got out of jail 7 days later get my kids back on Monday so please everyone, don't use these cards. They are taking our money people. Still have not got my money.

So this morning I was very pleased to see KY tax refund had been deposited on my new Walmart money card, finally I could take care of some things, one being getting my driver's license reinstated. I was able to use my card at a gas station and then again to withdraw $200 from an ATM to go pay for my insurance. After this, My 70 year old mother in law drove me 97 miles to go pay the reinstatement fee, only to get there and have my card denied. I immediately called the number on the back of the card and was told there was a block on my card because they needed further information to verify my identity. The rep asked me 3 security questions to which I answered all correctly and was told the block should be off in about 10 minutes.

My Husband and I have had the Walmart money card for over three years and in recent years had our income tax refund check deposited to our account. Well over $3000.00. This year it was over $10,000.00. I had called the IRS to try to stop the deposit of it and get issued a paper check but it was too late once I learned there was a limit and they told me to call the Walmart money card and ask to have the limit raised for a few days. I called and the first time I asked for a supervisor, all I heard was click, can you believe that, ask for a Supervisor and you get hung up on. I called back and spoke to a supervisor, got told we are sorry we can't do that, blah blah blah. I asked to speak to someone higher and she said I would have to talk to Corporate office and I asked for the number and she said she could not give it out. I will say their reps get a neglect 5 stars in service.

So I've been reading and I'm not the only one with this story. I have a pre paid walmart money card and every penny I have to my name was on that card $2300 to be exact. Someone hacked my account and took it all using Target in NY. I see a lot of people on here who have had the same problem and the fact that no one speaks a bit of English, well it's frustrating. I want to know if any of these people have gotten their money back because I will pursue this through court. You better believe this, I have very detailed documentation from my police department. I will not stand for this and I will dedicate all my waking hours to get this matter resolved and my MONEY BACK.

I had a direct deposit onto my card on February 6, 2014 and on February 7th my account was completely drained at a Winn Dixie in Miami, Florida and I live in Wisconsin. I canceled my card online while at work and when I got home called the customer service number listed on the back of the card and can no longer get past the automated options. The only number I can find on the website is the same one on the card, so I cannot even talk to a representative. I had called on December 20th to request a new card number because of the Target breach, but never received it. When I have gotten through to customer service in the past, there is absolutely NO service being provided. They do not speak English well and have scripted answers and that is all you get. They seem to never be able to help at all. I have sent my dispute forms and am just waiting to hear from them. Worst customer service I have ever experienced.

I reported my money card lost on 1/31. I opted for the 7-10 business day method. On 2/7 I called to check the status of my card. I was informed that there was no record of my reporting the card lost. This was very frustrating because I had an electric bill due and this was my payday and my check was direct deposit. I had no cash, no gas, and my groceries were limited. Luckily I have family to help me. I proceed to re-request my card on the 7th and request FedEx rush delivery and paid the 20 dollars. I called twice daily every day to get the tracking starting on the second business day. Each time I was told that they did not have the information but assured me that it was sent.

I purchased the Walmart Money Card Jan. 19, 2014 and I called and got it activated on Jan. 21, 2014 and the card was supposedly mailed on Jan. 23, 2014. Automated system said that card should arrive Jan. 31, 2014 which was the day of my direct deposit on my job. I've called repeatedly since Jan. 31, and customer service kept telling me to wait a couple more days and if I hadn't received permanent card to call back. Yesterday, 2-10-14, no card so I called to report card not received and I was informed that I had two options: (1) Wait on a replacement card 7-10 days or (2) Can get it by FedEx which would require them to debit $19.99 from my account.

This card, these people are smoke & mirrors. No one speaks proper English, your money will be stolen in a NY minute. The game they play is wait ten business for items you never authorized, to post, in order for you to dispute! Walmart should be ashamed into the synagogues. This type of practice is totally absurd, and unethical. I'm not sure when they will get fined and charged, in the interim, be careful, and do not use their services.

After reading all of these complaints, I see that I am not alone in the Walmart MoneyCard money problems. I have had my card since 2009 and never had any problems until today. I was on my lunch break with a co-worker and when I went to pay my card was declined! I thought maybe it was just an error when the cashier slide it. He attempted to slide it again, and to my shock it was declined once again. Needless to say I had to pay by other means. I stepped outside immediately and called the number on the back of my card.

I have my payroll deposited on my card on Feb 17th, there were 4 charges to home depot in Florida. I live in Missouri. That day I was in surgery no way I could have made those charges. I called Walmart customer service got the big runaround. I had to make several calls. They will disconnect you and also just give you the wrong information. I faxed a dispute letter which they have received and I'm still waiting for a resolution. I know that this same exact thing is happening to others and this is a big scam by Walmart. I will never go back to their stores ever again.

On December 5, 2013 my son and I both purchased a Walmart Moneycard. In 7-10 business days he received his but as of February 3, 2014 I still have not received my personalized card. I have been on the phone with Walmart every 11 business days only to be told the first 3 times that my card was not able to be delivered to my address. I have had no problems receiving any other mail or packages at this address. On January 16, 2014, I called yet again and spoke with a supervisor who told me the FedEx rush delivery fee would be waived and I would receive my card in 3 days.

So we use a Walmart prepaid visa to pay all our bills and this past week found out they cancelled our account and said we would never be able to have another account. After a week of trying to get thru to a real person, I was able to talk to someone from India who told me that we were blocked because we load too much money on our card and it looks like suspicious activity. Really? I tried to get her to go more in depth with an explanation and she just kept repeating herself over again. I finally cussed her and hung up. So it's now suspicious activity to load too much money on a prepaid card. Imagine that. Not to mention we were never contacted. We found out by going to the grocery store and having our card declined, even though there was money on there. Very embarrassing. We have had this card for years. Needless to say, this is a very unethical company.

I purchased the card at Wal-Mart to use for my Microsoft Apps purchases. I had to go through a ridiculous online setup process asking for all sorts of personal information - including my social security number. After doing so I got an email saying the account is set up and ready to use. Microsoft declined the card. When I called them they said the account is no good and I should call Wal-Mart. When I called Walmart, they said it's because the card is a temporary card and they will send me the permanent card. I waited a month and never received it.

I was trying to activate my card. Evidently the woman was foreign. I had trouble understanding what she was saying or asking. I asked her if I could possibly get someone else on the phone. I was also asked to verify my sister-in-law's birthday. How many people would know that. I've been divorced for ten years. I didn't have a clue. She told me if I didn't answer it she would have to deny me. At that point I felt like someone else had used my name or identity. I would have not used that as a security question because I don't know my sister in-law's birthday. I was also told that I could only get a temporary card because I couldn't answer her questions. Her questions weren't clear and didn't make sense to me. I was angered because when I think of Walmart, I think of this big company that is successful based on everyday People like me. I know the person I was speaking with was from some third world company just for cheap labor. This is a slap in the face to those in America who don't have jobs. Walmart makes money off of everyday people and when we come to them we get a slap in the face that makes us feel less than human. It's been a long time since I felt so low, insulted and humiliated. It is hard to go back in Walmart. I rather pay a little more at another store, at least I will have my pride and dignity.

The very same thing happened to me that seems to be happening to everyone else. This is the 3rd time that I have had my account hacked and my money stolen from me! I was paying for groceries at the grocery store when I found out I had been hacked. The thieves only left me $4.63 to pay for my $111.00 worth of groceries, of which I had to put everything back. Walmart has once again given me the runaround about some 10 days BS after the charges post. I don't understand why they can't decline the charges since they are only pending at this time.

I spoke with Leanna a person with an Asian/India Accent. She stated we blocked your card because you made too many transactions on it (well yeah I like to buy things hello). She would not give me any information or send me any information as to why? I told her I have 4 dollars and change on there, I would like that back. She told me to get another provider, that I'm blocked out of Walmart forever which means I can't transact or purchase another Walmart card. I do want to put a suit to this company for Neglecting me, Discriminating against me, Defamation of my character.

My Walmart Money Card was compromised Saturday, January 18. I thought that maybe I would be spared from any problems because I normally don't carry a big balance on my card. As it turned out, my husband and I were both paid this past weekend so there was several hundred dollars in the Walmart account.

So I started a new job last year and decided to try using direct deposit on my money card instead of my checking account. Such a bad idea! First of all, I didn't read the fine print, assuming it was there. You can only withdraw $400 a day. Well, I like to pay all my bills at one time and things like my house note or my children's tuition, charge extra fees for using credit/debit cards so I need to be able to get the cash. But that I wouldn't chalk up to incompetence, just didn't fit my needs.

Ok so I started using a Walmart money card for a couple of months because I thought this was a safe and convenient way of paying my bills and other basic uses.... All of a sudden I get moneypak to reload my card when I tried reloading it ..... I got transferred to a customer service rep. They told me they were going to block my card.. also that I couldn't reload no more money and on top of that I couldn't withdraw my money I had left... Besides that they told me I could not get another card with them.. Anyway I asked them why were they doing this but they said they couldn't give me no information and that they cannot pinpoint or explain the reason to this because it was "confidential". I mean this doesn't make any sense to me.. I have the right to know because the money is mine and not theirs.. So after they had said to me that I couldn't withdraw money I went to a Walmart atm and withdrew my money with no problem at all... This means those walmart representatives lied to me..

I've tried various reloadable cards and this Green Dot/WMMC is ridiculous. I had a Green Dot card for a little over a year. I monitor my account very closely. I am still young, so I do not want to go out and apply for a credit card and get caught up with the long term effects of an actual credit card. So, since I do monitor everything I buy, how much I had to begin with, how much I have after the transaction was made, I know exactly how much money I have at all times. I spend quiet a bit of money on small things here and there that add up to be a lot. So through out the night, there would be issues with the system, making my account balance 0.

I purchased the Walmart to save money on transaction fees, loading fees... I used the card a few times and my card was blocked where I couldn't load anymore money or have access to the personalized card. I never record my card in the mail. After waiting two weeks I called the customer service. They told me they had been monitoring every transaction. At this point I got very upset because in order to activate the card they ask for all types of personal information. I feel like a prepaid card should not have to be exposed to so much private information. It's almost like the FBI was watching my every move. They ask for way too much private information for such personal and break my rights of freedom and free will to use the card for whatever I want. I suggest anyone using this useless card to rip it to shreds because the card company is monitoring and invading people's private information as well as use of the card and transactions. I've had plenty cards and they do not ask for your social security number, family information. It was almost like some type of martial law that is related to the new world order. Get rid of the Walmart card - they are completely conducting illegal monitoring or our rights and freedoms.

I put $1,000 on 2 prepaid Walmart cards. I bought 2 cards and put $500 on each. I put the money on them, and called and activated both cards yesterday at 3 pm. Today is CHRISTMAS EVE, it's 6 pm. It's supposed to take 10 minutes MAXIMUM for the money to load. It is over 24 hours later and my cards still are not working.

We purchased a MoneyCard for our son to go to summer camp. Thereafter, we attempted to get a refund of the residual money on the card. To do so, we had to activate the card but were unsuccessful in doing so, both on the website and the phone system. It is very difficult to reach a human through the automated phone system. After three calls and selecting various phone options, I stumbled upon a human. I requested that the balance be returned via check. The automated phone message informed me that the call would be recorded for "training and quality assurance" and stated that there would be a service questionnaire at the conclusion of the call. The first person was not able to help.

I have a Walmart money card. My son had gotten a refund from the IRS (he's 14) and so we had it put onto my card. Well the day after he got the money Walmart decide to put a hold on the money. We cannot touch the money. I have called and tried to talk to someone to get this figured out. But everyone I talk to barely speaks English. Now they want me to fax them a copy of my son’s government ID. He doesn't have one. This is a freaking nightmare. I can't talk to anyone and get a straight answer. They keep telling me it’s because of fraud. The refund is issued from the IRS. I just want access to the money. Never in my life have I had so much problems with a company. No one should ever use their cards. You will regret it.

I have a Walmart Money Card Visa for use making online purchases. I loaded funds onto my Walmart Visa using online bank transfer (via bank debit card), and received an email from Walmart money card services that the funds were loaded successfully and were available. Online bank statement also confirms that funds were deducted from checking account, and a call to Vesta (the company that makes the transfers between the bank and Visa) confirmed the transfer. However, funds ARE NOT available. Again, an email from Walmart confirms that funds are available, yet they are not, purchases are being declined and my Money Card account online shows NO FUNDS available - EVEN THOUGH an email from Walmart confirmed that the funds were loaded and are available. Come on, Walmart, get it together!

My Moneycard account was blocked by Walmart, because of "excessive use" during the Christmas season. I do not understand how this process has to be 10 days before I can get a refund? I'm a veteran, who's unemployed and is a full-time student, who really DEPENDS on my VA (direct deposit) to be there, so not to become HOMELESS. I may starve by then and not have any heat or even Christmas this year, thanks to Walmart's Moneycard compliance office.

Went out of the country for Thanksgiving weekend. Walmart in its infinite wisdom decided to suspend all financial transactions to the country I was in for everyone due to fraud issues. Was unable to even make an in-bank withdrawal or use an ATM. Was stuck without funds or being able to eat for days. Called Walmart numerous times, initially I was given some bogus answers about it couldn't be used out of the country (LIE, I have traveled using this card numerous times), then I was told it couldn't be used due to a pending charge from BK from the day prior (MORON, Seriously a $7 charge keeps me from $325? ).

I recently tried to use my Walmart MoneyCard to purchase bicycles for my kids for Christmas. Somehow the transaction would not go through and I was okay with that. But then I looked at my account online and noticed that I had a charge pending on my account for the amount of the bikes. I called the company that I was attempting to purchase the bikes from and they told me that I would have to wait until my bank released the hold. They informed me that if I called, the bank would be able to release back to me immediately. HOWEVER, when I called Walmart Money Card they told I had to wait 10 DAYS for my money to be available again but that I would not be able to use it until the 11th day. WTF!!! This is completely absurd and once I get my money back, I will NEVER use a Walmart Card again.

DO NOT EVER, UNDER ANY CIRCUMSTANCE, USE THE WALMART MONEYCARD. They have poor customer service and many of the people you speak with can't even speak or understand English. They allowed someone to use my debit card money to withdraw money from an ATM in Miami, FL. I found out about it within just a few hours and called and they accused me of trying to cheat them. I live in Washington State for Pete's sake. How could I make that withdrawal in Florida and then attempt to use the card a few hours later clear across the country? Since then, it has been 11 days and they still have not refunded my money. They say it will be December 6th now. I have been lied to at every phone call I have made and am extremely upset and unhappy with them. I can tell you that as soon as I get the refund on my new card, I will activate it only long enough to withdraw the money and close the account. They are unprofessional and lie at every turn. Their paperwork says they will make a refund immediately but obviously they do not. It looks like I will be lucky if I ever get the money back. If it's not there the date they say, I WILL sue them. DON'T USE THEM. They are a ripoff!

Do not buy one of these under any circumstances. I don't know how they legally get away with this but I bought a card by mistake thinking it was a gift card and it never worked. (That is an entire other complaint in itself. I believe their placement and advertisement does this on purpose.) I furnished a receipt, wrote four letters and they still refused to refund me my cash. They absolutely refused a refund. You can't get through to an American agent. Their customer service is the worse I have ever had ever and I really believe it is a scam. I guess it takes awhile for legal complaints to get resolved. I reported them to all appropriate agencies and am waiting to hear back on a lawsuit. If your employer tries to give you one of these as your paycheck, you have the right to refuse it and I would.

Got these cards to use for grocery cards at our group homes so they don't have a lot of cash in the homes. I have had nothing but problems with loading them doing a bank to bank transfer using the clients bank cards. I can use the bank card just fine for a few months, then it comes up with that it was denied. When I call in to the number given when it doesn't load, they are rude and the only answer they can give me is that the bank says the bank card I'm trying to use is the wrong address. Which isn't true, because when I call the bank they say there is no problem with it. I don't understand how I can use the same card over and over again with the information saved on the Wal-Mart card site, then one time it's the wrong address. Of course they put a hold on the funds in the bank account and it generally takes 2-3 days for them to release it. If they are not going to let me put the funds on with that particular bank card then they shouldn't be holding the funds. This has happened on several different accounts, numerous times. I'm very displeased with these cards. I'm looking around for other cards and plan on cancelling these. Tired of paying $3 a month plus the $2.95 fee for reloading each time if you can even get it to that. RIPOFF!!!

I have used this card for over a year and it has been NOTHING but problem after problem. I had my direct deposit sent to this card and would use it for gas, grocery what have you but, one day, I attempted to make a purchase at a Kroger for 12.46 and my card was declined. I tried again. DECLINED. I then had the clerk hold my things while I checked my balance at the atm... Well, lo and behold, I had OVER $800 on my account! What I ended up doing was getting 40.00 out my account in cash then making my purchase!!! HOW EMBARRASSING!!! This has also happened at the gas station when I was on E trying to get to work... Except I couldn't get the money out the atm either. I waited until the next day and AGAIN, way over 500.00 more than enough to fill up a tank with. I HAVE HAD ENOUGH with this card! It’s not reliable nor accurate. Please choose another form of prepay or you will regret it. By the way, customer service is ALL overseas reading a script. DON’T WASTE YOUR TIME!

After using my MoneyCard to pay the initial payment on an item at QVC, I cancelled the item. The item was completely erased from my Walmart money card, with the 490.80 not refunded. I filed a complaint with the BBB, but the money was gone. I know the MoneyCard reps are mostly islanders. Maybe that is why we have these horrible typhoons with massive casualties. The money was stolen, gone in thin air, as the saying goes.

Someone, somewhere charged approx. $493 on my Walmart card. I immediately got on the phone and the company agreed to refund to my account the full amount. HOWEVER - Walmart placed a hold on the account. They said they do not accept refunds. But they did accept it!! They won't return the money to me or to the company that issued it. If they would, the company would issue a check. So now I am in nowhere land and all the Christmas money I have been saving is locked up at Walmart. They have informed me that they would keep it indefinitely. What now?

I stayed at Hotel from 10/25/2013 to 10/27/2013. There was on error on my account where a hold was placed on my account for $79.95 but when I asked them to assist me in resolving it, I received no assisting. I was told I had to wait 10 days. This is the 4th of November, still no funds and hold is still on my account. Come this Friday I will be ending my services with Walmart money card and I will advise everyone else to end their relationship as they do not care about the customer.

When I called to check the balance on our Wal-Mart money card MasterCard, I discovered that our account was overdrawn $54.41. I was confused as to how our account was overdrawn when it's supposed to be a pre-paid debit card. So I called customer service and was informed that a transaction had been charged twice and I should contact the business that had started the transaction.

I bought this as a gift for someone and even though it was going to only be used one time, I still had to set up the card (however, when I was completed with the set up, it stated that they could not finish the set up because it was a temporary card). Also, there are no prompts saying you can skip the set-up process and talk to a live person since it is a temporary/gift card. The set up took at least 10 minutes the second time I tried and setting it up online did not work. I had to pause my set-up and when I called back, it did not save any of my information so I restarted the process again (adding another 10 minutes). It will ask for your social security number; however, you do not have to give it if you are not planning on reloading the card or using it at the ATM.

I made a $997.00 cash deposit to my Walmart MoneyCard I obtained from a loan I had obtained at a cash store to purchase winter clothing. When I went to purchase my winter clothing, the card was declined. I made a trip to the Walmart store customer service center to find out why my card was being declined. I learned that several purchases were made at a Target store using my card information following my cash deposit. I have disputed this with Walmart MoneyCard's dispute resolution center but have been told it can take up to 10 days for them to investigate and then I may or may not receive a refund, or they may elect to continue investigating it.

After having a family Wal-Mart money card for several years, I bought a second one as I had an automatic debit on the first one that I wanted discontinued (Getting that done through Wal-Mart was impossible). Upon registering the second card, I got a message that my personal info couldn't be verified...Funny, my personal info has been the same for 50 years. I called and spoke to 2 CS reps then to a supervisor. None of them could tell me ANYTHING. Then go to Wal-Mart to load money on the original card, guess what...the card is blocked. Called again, spoke to a supervisor. He said due to suspicious activity, the card was blocked and I could never get another Wal-Mart card!

Walmart and GE Capital, as Discover Card keep hassling me despite the dispute letter I faxed and mailed to them regarding purchases that were defective. The store cannot help because they changed their return policy after I had purchased them last year. I do not think they can sell something, have a stated return policy, and down the road after it shows to be defective not take it back on return. The finance company GE will not coordinate with Walmart on the issue and I am caught in the middle. Both do not care about my business. I am disabled and cannot always spend hours trying to get them to reverse the charge. Walmart has gone down downhill and I think through tweets and Facebook should be boycotted in the way they treat their customers. I wrote them a cease and desist letter but they keep on calling and harassing me.

As usual made a mistake and purchase a Wal-Mart MoneyCard which is the same owners as the Green Dot Card which ripped off my funds last year of over $300.00. This time it was a minimum amount of $30.00. I complete an online transaction with Troy State University and showed an error code. Upon contacting Troy State they assured me that this transaction had been reversed immediately into my account.

In July, I tried to order a product called Skinny Fiber from Amazon.com. I used a prepaid Walmart card. I never received any product from Amazon. When I called Walmart, they assured me I would get my money back but they lied. I work hard for my money. I want to know what I can do. Who else should I seek to get my money back?

I've used just about every prepaid/secured card there is. I'm actually very responsible financially, and I do have a "real" bank account. Though, I mostly use these prepaid debit cards for shopping online for safety purposes (I load only what I plan on spending shopping). So far, Walmart MoneyCard is the worst of them. You can pretty much expect, with any prepaid cards, a service that is mediocre at best.. Walmart MoneyCard is absolute junk though. Hidden fees. Lots of them. Your direct deposit takes absolutely forever to post, if you ever use it for that (most bank direct deposits go through early or at least at midnight on payday. Not Walmart MoneyCard. They can take all day, even if your money was deposited early. They'll hold onto it until they feel like letting you have it).

I have used a Wal-Mart Money Card for years in order to pay bills or make purchases online. For the most part, I have been satisfied with the function of the card, but have recently encountered an area where the card and the "customer support" behind it has fallen painfully short. My wife is from England. When she came stateside, I got her a Money Card to use for her purchases. She has a bank account back home, and she wanted to use the account and routing information provided on the Money Card website to do a bank transfer and put some cash on her card. She called her bank (Lloyd's) and took care of the transfer from there. The money left her account as well as her bank's fees. The transaction was supposed to take 1-3 business days, and after about a week without seeing the funds on the Money Card, we began to worry.

I just got paid Friday and deposited most of my check on my Walmart money card. Bought a few groceries with the card, went home and paid my Sprint bill. All was well. The next day on the way to the park, I stopped at the Walmart neighborhood market to pick up some things for the grill. At check out my card was declined. Those Walmart registers don't always work so I just paid cash and was on my way. Once we were at the park and all set up sitting back and relaxing, I thought I would check my account on my phone. After signing in, I saw a balance of zero. I thought what the hell? I checked my transactions and saw the swipe reload, groceries, Sprint and three charges from Target. A 400+ a 300+ and a 100+ adding up to $900.

I have had a Walmart money card in Sacramento, California for the past 7 years what's my paycheck is deposited on every two weeks. This past Friday I use my card to Starbucks early Friday morning. By the time I went to pay for my lunch my whole account was wiped clean. After calling Walmart they say that somebody in New York, New York use it at a Target when clearly I'm in Sacramento, California. They say I can file a claim but it's going to take probably 45 days to get my 1500 dollars back.

I am very irate. I have had my Walmart money card for almost a year now. A few weeks back, I noticed a few hotel purchases in another country. I then called customer service to let them know. They were not helpful at all. They documented that in my account and said that the money was never taken from my account. Now I thought everything would be ok. But, I thought wrong. On 09-09-2013, I woke up to check my account and the balance was $1.41 and I had just gotten paid the day before. There were 5 purchases from a Target store in New York. I then called them back to dispute these bogus purchases. They said they will dispute them and be credited back to me. Now I am waiting for them to send me a new card so I can get the amount owed to me then I am closing my account. Thanks to all the recent comments. I will not let this happen to me again. They are being hacked.

I was a Walmart MasterCard customer (until recently). Almost 45 days back, I made a cash payment towards my MasterCard at one of their branch locations. I checked my online account a few days later and it showed "payment received - Thank you" - $250, a week or so later when I checked my online account again, it showed me "Payment reversal - $250". I called customer service and he had no clue to why this happened. He said he will let the supervisor know and ask him to call me with the answer, after noting all my contact information. A few days went by, I still didn't receive any calls from Walmart. Hence I called them back to check, and this time a lady tells me, "If you want to solve your problem, you have to go back to the branch, because it's their problem." I was really frustrated with this answer and their attitude. Now this becomes my problem, not theirs anymore...

I had my direct deposit set up to receive my funds on my temporary card until I receive my personalized card in the mail which I ended up never receiving so then I called them and they told me my temporary card is no longer available and they will be sending out a new personalized card since I didn't receive the first one. They said it would be there by a certain date which was August 30th. This was already over a month that I had been waiting for the first one to arrive so now I had to wait for another. Well August 30th came and I never received the card. I called once again letting them know I hadn't received it and that I needed my money now. I told them I wanted to close my account and somehow go to a Wal-Mart store and get my money out or have it transferred to my boyfriend account with a different bank. They said that wasn't possible & I would have to wait another 8 days.

Walmart's system in Missouri was hacked. Some man in Brooklyn New York got my Walmart card number and made a duplicate card through Walmart's system. That man stole every penny I had on my card and Walmart allowed it to happen. He spent MY money that I earned at a Target in Brooklyn New York. It gets better, though; Target will not give my money back because he got away with their merchandise. When I called Walmart, I explained to them that the money on that card was all I had for another month. I asked them if they could give me a voucher for food, or drinks. They said NO! THIS IS NOT RIGHT!! I was told that Target has the man who did this to me on video surveillance. If that is true, then why haven't I gotten my money back? Why am I suffering when it is more than evident that I didn't do this? I have NOTHING, thanks to this man, and Walmart for allowing this to happen. So now, I do what? Sit here and wait for God only knows how long until they decide to give my money back? I can NOT do that. I may lose everything I have and all Walmart has to say is "Wait until the posted date" ? This is unacceptable. Thank you Walmart for "guaranteeing" my money.

I do not recommend ANYONE to use Walmart money card. It is a scam!!! I loaded money supposedly too many times and became suspicious. To get an answer out of anyone as to "Why" was not possible. When I asked for the department that handles that type of decision making, they stated that there was no number for them. I guess BIG CORPORATIONS like Walmart don't have to think of the little guys. They get to pick and choose who they want to help. I can never get a Walmart money card again they said. If anyone was able to get through to someone with some luck and got a number, I would like it so that I may see what I did to make them look "Suspicious".

I have used Walmart Money Card about 2 years. I use my card to pay bills grocery, never anything illegal. I have just started direct deposit from my job, which was good, that way I didn't have to put money on my card to pay my bills until 08/17/13 when I tried to get money at an ATM and it was declined. I didn't think nothing about it I just thought the machine was down. Until my daughter had gotten a MoneyPak card to send me some money, when I called to load it a lady came on the phone and told me my card had been blocked on Friday, and that I couldn't load the MoneyPak nor could I take my money off, and to call them back on the 28th.

I have had the card for about a year and a half, maybe longer, it was recommended to me by Walmart money center in order to save money b/c my ex-husband was sending me money to help raise our children due to the fact that we live in different states. I received two reloads a week, on the same days for the same amount and used the card mainly at Walmart for groceries and gas and sometimes took cash off to pay a bill or would pay it online. My card was due to expire at the end of this month and woke up this morning to find my card was being declined, when I called to inquire I was told that a security block had been put on my card, and not only would I no longer be able to use it, I have been flagged and will no longer be able to use ANY GREEN DOT CARD PERIOD FOR THE REST OF MY LIFE!!!

I've had a MoneyCard for at least 4 years. I have been consistently swindled and outright lied to about this card and today is the final time. I typically use this card to take care of bills (at least the ones that qualify) or to make online purchases. I had a pressing $300 payment which needed to be made. I left my house at 4am to upload my MoneyCard at a Walmart store. Gladly they took my funds. When I returned home I immediately went online to make my payment.

I called to have my debit card replaced and I was told it would take 2 weeks to get the replacement--the lady was just flat out rude and said it would take $20 just to get a new card, seriously? I don't even have good benefits with this junk card. I have to go to Walmart just to withdraw money, pathetic! She said I have benefits. What benefits?! Then she said, "What else do you need Mr. **?" with a lazy tone. Garbage service. I'm leaving this crap once I get my money out.

DO NOT DO IT!!!!!!! I have had soooo many problems with these people, it’s not even funny. Latest quagmire: One of their employees reported my card lost/stolen in error and they cancelled my card. I called to have the problem fixed and they tell me it’s nothing they can do. They have already mailed a new card out. I have to wait 2 weeks in order to get it in the mail and access my funds. This happened one day after my paycheck was direct deposited on the card. I told them I need to buy groceries to feed my children, and I need to put gas in my car to get to work, so I cannot wait 2 weeks. They say they cannot transfer the funds to a bank account, only another Wal-Mart card. They tell me the only thing they can do is if I buy another card, and deposit more money onto it so it can be activated, then they can transfer the funds.

I am preparing to do business with a monolith that has a history of charging for services not provided. No way was I going to give them my "real" credit card. So I shopped around and decided to get a Walmart MoneyCard, which I would fund with specific amounts, and thereby prohibit the monolith company from having direct access to either my bank account or credit cards. Guess what? When I went to activate the Walmart MoneyCard, I put in all my information, added the Code that was shown on the page and kept receiving an error message saying to try again. I then received a message telling me that I had to call to complete the transaction. I called. They told me that I could not have the card. AND that I could never have a card with their company. Ever. My credit score is over 800. And they treated me as though I were a criminal. These people are revolting. Do not get involved with them. P.S. Has anyone had a good experience with any other secured credit card? If so please post the name of that company. I am in need of a new card.

After activating my card, I drove ten miles to the nearest Murphy's only to find that the pump would not accept my card. When I told Wal-mart to just give me a refund since their card didn't work and the three dollar fee was more than I would save going to them instead of Fuel Depot, they refused.

I was double charged on a transaction and when I called Walmart MoneyCard to dispute, they asked me to contact the processing company that made the mistake, so I did... The processing company acknowledged they double charged me and they reversed the charges back into my account. I called MoneyCard customer service and dispute department more than 11 times after that and they never released my money that was refunded back from the processing company. They asked me to provide proof, so I called the processing company and they faxed the refund letter to Walmart along with the case number, transaction number and trace number.

After using many other numbers that seemed not to have the ability to let me speak to a real person, I called the customer service number of 866-871-2415 (found it in another review). Other numbers were only interested in activating the card and to speak to a real person, the card number was required. Did get to talk to a person and was able to get across that I bought the card by mistake, did not want to activate it and wanted a refund. With no difficulty, she told me what to do, asked for the card number (I hesitated to open the package, but it was necessary to get the number) and my mailing address. She said that I would get a check in the mail in 9-12 business days. I got basically the same story from an email request that I sent in from the web page. We will see if it arrives.

I entrusted this company with my money. Twice now, they have violated that trust by allowing someone to steal my money. The first time this happened, it was $75.00. Not a huge sum, but enough. I got the morning text message that I had $3.00 left. I looked at the transaction history and saw purchases from Dubai, Germany, and India. It was $10.00 here, $20.00 there. I called to report this identity theft. I was panicked because direct deposit was three days away, and my full check might have been at risk. I was assured once the charges cleared that I could call back to be compensated. That's all. I did so, to be told I would have to visit the website and print a form and fax it to them. I was starting to get agitated. I started jumping through hoops. The website is terrible - not at all user-friendly. I finally spoke to someone who was empowered to reverse the charges.

I purchased a Walmart money card. They are supposed to be easy, convenient, and you control your spending. I went home and activated it, and was told that I would not be getting a permanent card. I was told that the information that I entered didn't match their National Database. I already had a money card with Walmart. It was about to expire, and they didn't send me out a new one. So I got this new card where I purchased my previous one.

For over a year, I always had trouble logging in to check my balance and always have to do it 4 or 5 times. I answered all the questions and still keep getting hassled. When my Bf would put money on it, it would take him up to an hour to do so. It shouldn't be this much problem to log in with the right info. Also it also seemed money would be missing. So I will be dropping them because I think I've put up with enough hassle with it. No one should have to go through that just to check their balance or have money added.

I have been utterly confused when paying my Walmart credit card, and finally discovered that if you did not pay them within their set billing period, or paid them twice, trying to get ahead, they would not credit your account with a payment, only with a reduction of the balance. So, for example, I wanted to get ahead on my payments so that I could go away on a trip and not worry about it. Well, that was a mistake. I paid $150 in November after the due date by a few days in order to cover December, but they only credited my balance and refused to put the money towards the December payment.

After receiving a $10 credit back, I tried to use it at the cash register to no avail. Then I tried to cash it at Customer Service, a $3.00 charge. What a joke! Thanks, Walmart.

My sister puts all her disability check on the money card (no banks near her). Recently, it was hacked and her last $500 was taken. Wal-Mart does not replace the money even though they agree it was a fraud. It's your money not theirs and they don't care. She is alone in NM with no fuel to cook or heat for her trailer and no gas. What kind of a deal is this?

The ATM at my local Walmart has been out of order for months. That's the only way I don't have to pay a withdraw fee. So for months, I've had to pay $5 every time I withdraw money from another ATM.

On March 19, 2013 I made a payment to my Walmart credit account in the amount of $57.00. My checking account was charged twice for this amount. On March 19, 2013 I contacted Walmart's customer service department and I was informed that one of the charges should drop off of my account within 48 hours. When one of the charges did not drop off of my account, I contacted them once again on March 21, 2013. I was told I would be issued a refund check because they could not refund my account automatically and it would be delivered within 7-10 business days. I never received a check.

Walmart Money Card has many security breaches. If you are robbed and have all your identity, thieves can easily get a new pin and steal your money. If you are left stranded as I was or aren't aware your information is missing, your pin can be changed and your account emptied because they fail to require identification for large merchandise purchases. They will not attempt to review the video of the illegal transaction and an obvious unauthorized use of the card. They just tell you the transactions were authorized. There are many better cards that make you answer security questions before issuing a new pin. I urge you to check their security before using them. You'll be at risk if you don't.

I went to the bank this morning to withdraw money from my account and wasn’t able to get my money out. It said I had insufficient funds. I had no auto pay coming out of my account. When I check my account online, I have seen some charges that I didn’t do. When I called and spoke to someone, they told me the charges were from Mexico. I don’t know anyone in Mexico nor have I ever bought anything from Mexico. They told me there was nothing they could do for me. The charges were still pending and they wouldn’t cancel the charges. I will never use Walmart money card again. I think they give our info out to these people. How else would they get it? Walmart is so un-American to have people from another country handle our concerns with no resolution. I have my paychecks deposited to this card and the money they took from it was the money I used to pay bills and they are saying that there’s nothing they can do about it.

I wrote a review earlier and now, I have more to add to this. I never did get my permanent card, but since I needed one and since they told me that if I get another new one, then I could use it. This time, instead of going to my local Wal-Mart store, I ordered one online so I wouldn't have to spend another $3 purchasing another card. So I got my card in the mail and it's a permanent card with my name on it. I tried to activate it online and couldn't. I had to call the activation number. I did and they couldn't activate it and gave me another number to call (all of this was automated). After going around and around in their automated service and being disconnected over and over, out of frustration I punched a bunch of random numbers into the system and got a real person who told me that the card had a block on it. They transferred me to yet another department where the automated system said I had a 20-minute wait. That 20-minute wait lasted for a little over an hour!

I obtained a Walmart credit card several years ago to take advantage of the interest-free purchases of large ticket items. Most items (phones, TVs, security cameras) were with 12 months no interest. I usually pay them off within 6 months. With almost every statement I received, I was charged interest and had to call Customer Service to have the interest removed. In 2012, my checkbook that also contained my Walmart credit card was stolen. I called and reported the theft but over $1,400 had been charged at the local store in Eden, NC. They have cameras but obviously cannot determine who used the card or why no identification was required.