Vanderbilt Mortgage Reviews

The home loan process experience at Vanderbilt Mortgage has been good. The representatives I worked with were very helpful and they answered all my questions like they were supposed to. We were never on hold and before they were finalizing everything, they would keep us in touch. When we did the closing, they answered all our questions so they were pretty fair about everything, and their expectations. I’m happy with their interest rate. Easy payment process, I just call it in with my checking account although the entire process took a month. They’re good. They’re professional and I’m satisfied with their services.

Overall experience with the home loan process with Vanderbilt was good. Aside from the interest rate is a little high, I had no problem with the financing and everything else was okay. I gave all my information and they did the rest of it. Didn’t take long to get approved and only took about a week. They were very courteous and no problem at all.

I had good dealings with Vanderbilt Mortgage and the loan process went very smooth. They worked with me in every kind of way that they could. We had a little issue with the carpet. And they came right out, replaced it and did everything they were supposed to do. I've been recommending them to a few people.

Our experience with Vanderbilt was good. We went to Vanderbilt first and then we reviewed a couple other companies, and then we went back to them. We’re satisfied with them. The home loan process took us a long time. Their representatives were courteous and helpful, though.

The loan process with Vanderbilt Mortgage was done remotely and everything went smoothly. My credit was good and my payment is $1030 a month, which is reasonable and way within my means. Their reps were great and were really easy to work with. And there's no problem in getting the same process. Everything was really kosher. However, I may refinance in the future and use my VA benefits to knock down about 3% interest since I only took a loan of the house. I own everything else like the property, the shop. It's all one acre. So, I got to have equity with the profit I would gain once I get my landscaping redone because they tore up the place in around here.

The young lady that was handling my paperwork was on point. She kept me informed and told me what she needed. My loan officer also worked everything out and made sure I got what I needed. Vanderbilt was easier to use because they were familiar with the dos and don’ts for the type of house that I was installing. There are some lenders that don’t do it for pre-fab or manufactured homes and they did. They made the process very easy. But the interest rate I’m gonna try to get lowered. My experience was pleasant and great. I couldn’t ask for a better experience.

The home loan process with Vanderbilt Mortgage was dragged out. Their reps were friendly and seemed to want to help but every time I turned around, I had to get something else because they didn't tell me everything at first. We started it at the end of September. We were having to move out of our place by December 1st and were supposed to be closing in our house by Thanksgiving. But it ended up being a month later because they kept coming up with something else we had to produce. They knew about it 'cause we had told them several times. I even offered to pay more of the overnight fees or whatever I had to do. It pissed us off because we had to live with my mom and dad for a month. And I'm 40 years old. It was ridiculous.

My wife and I have both come out of bankruptcy. She had lost her home to a previous divorce five years prior to that. I did, too, so we were getting our credit reestablished. We have tried for two years with different places and Vanderbilt took a chance on us. We like the idea that we’re able to pay a little more on our payment when we’re able to and they’ve worked with us well. We enjoyed them helping us out. We’ve just settled in our home and we’ve been in it for four months now. We were blessed with Vanderbilt and we’re happy with the home.

Vanderbilt Mortgage was set up through our realtor. Their reps were all very helpful. Everyone was very cooperative when they did things for us. The overall loan process took a couple days because we had some issues, but that wasn’t a long process at all. It was a very smooth transition and we got excellent service. We never had any problems. We’re also happy with their interest rate. I’ve made our payments online. I would prefer to be able to use my debit card, but it only gives me the option to do a check which often seems to take three or four days to clear. Another thing about using online is I'd like to pay additional towards the principal and it doesn’t give you that option.

Everything was explained ahead of time and there were no surprises. Vanderbilt's reps were excellent. The experience has been great and I would recommend Vanderbilt Mortgage to anybody.

Vanderbilt Mortgage was very thorough in letting me know what I needed to do to secure the loan. They worked with the mobile home people who I was getting the trailer from. Then, they got back to us and let us know what our status was when we were trying to purchase a home and even after that, they had follow up calls. The entire process just took about 90 days. Also, whenever I had any problem since I got the home, they were very fast at repairing and sending out their technicians.

The home loan process with Vanderbilt was stressful. I know everybody who needs to buy a house is like that. Everybody tells me the same thing and they want this and that and you have to go through so many steps. I wasn't working at the time because where I worked went out of business. I also had just gotten back from a vacation and I hadn't had the time to go look for a job. But my credit was excellent. They checked it and it went through okay. But it kept going back and forth. I had to have papers they didn't have. They tell you all that they need and you think you have everything ready. You give it all but then you have to have more, over and over again. It took us two months to do it and that was too long. I should have made sure I had my job back first before I even did it. It would have been 10 times easier and I wouldn't have to go through so much stress.

We had a deed issue somewhere down the line. We got a quote from a couple of other and Vanderbilt were the best out of the three. The home loan process went pretty smooth. The salesman pretty much handled everything. I had to provide him with the documents for the mortgage like tax, income, mail proof, proof of income (my wife has disability), W-2s, 1099s and they pretty much did the rest of it. Vanderbilt is also a little bit quicker in getting it approved than the other ones I had before this. From the pre-approval until closing was a couple of weeks. We just did a home-only loan and we didn’t have the deed work and all that to go with it. Payments is also auto online.

The home loan process with Vanderbilt Mortgage was easy. They did everything and we just had to turn in what we needed to. The process was time-consuming but there was a lot of stuff that goes into it so it was understandable. It took a little while but the approval was in a couple of days. Everyone we worked with was nice and informative. However, the loan is a new construction and considering how young we are, the interest rates are hard and awful. I wish they would be a little better but I don't think that's exactly their fault.

My experience with Vanderbilt was fine. They seemed like the right company to go with and so I went with them. The process of getting accepted for the mortgage wasn't long and everything went without any hitches.

My home loan with Vanderbilt went through sooner than when I thought it would go through. It took about 4 weeks, which wasn't long, not when you put $3,000 down for it. I'm satisfied with them and my new home. I got a mortgage for 30 years but I'm thinking of paying it off in 30 to 36 months. Closing the loan was all done on a screen and the rep who took my loan was really nice. If I had problems and I'd call him, he would call me right back. I thought I could I get my home through the real estate and banks to finance companies and Vanderbilt is better by far than them.

I’m very satisfied with Vanderbilt Mortgage and I haven’t had any problems with the home loan process.The representatives seemed to be very good at what they do. It was super easy because they explained everything as they went along. We went through the long process in 30 or 45 minutes. If we’ve had a question, they’ve been willing to answer it. It was perfect but we could use a little work with the interest rate.

A friend went and looked at trailers. Though they didn’t buy, they told a couple of people to go look at them. We went in, talked and finally came to an agreement. Everything went well and they got us in with Vanderbilt. During the loan process, we went through all my credit to see what I owe, sat down and figured out what and how much I could pay with the money I was making. The whole process took about two months. If something came up, we go over it again. They made sure everything was good, neat and clear, that’s what I was pleased with. They really worked with me. If I couldn’t get no one, they will always call me back. I never had a problem with them.

Vanderbilt called me and let me know that I was approved for my home loan. I was happy with the interest rate. It was a little bit better than what I was expecting. I've made payments and dealt with them on the phone. That has been very pleasant. They've been really courteous and helpful. So far, they've been great.

The home loan process went okay. Except we didn’t know what to do as far as with the tax from the county. We did a complaint on the Vanderbilt representative that we’ve worked with because we were charged $1,000. They broke the module before getting in touch with the county and we had to pay $1,060. We were penalized. We weren’t responsible because when we first went in, that was the main thing that we told them. We didn’t want to have anything to do with getting tax from the county for the module. We wanted them to do everything and that’s what they agreed with but at the end of the day, it didn’t happen.

Home loan process experience with Vanderbilt was good. A little slow, but other than that it was pretty good. Their representatives were good, helpful and answered all my questions through the whole process.

The process started when I had the interest in the home that I had located. Signing up and getting approved were all done through Clayton Homes which is where I got the house from. And because of my credit, Vanderbilt was the only one that would accept me. The rep from Vanderbilt was very easy and I didn't have any problems. If I had questions, he answered it. There were a couple of questions I had that I didn't always get the answer from the person actually assigned to my case, but I did get an answer. They were very helpful.

Vanderbilt was very professional and patient. They worked with me to get my loan approved and whenever I call them and if it goes to their voicemail, they are prompt to call me back. I've worked with different people throughout the process and they knew what the situation was. I had informed all of them what was going on. They did what I wanted them to do and they were very understanding. So I am very happy. I love them and have recommended them.

It went smoothly and there were no unexpected surprises. It was an FHA loan so it took a little bit longer. The interest rate was great and the representatives were also good. They were appropriate, very polite, respectful and helpful. But there was one redundancy, sometimes I’ve sent in the information and they would request it again. I will go ahead and resend it because I don’t know if they lost it, it just didn’t get there or the error was my fault. It happened twice. And I would deal with two or three different people. One person would be assigned as my loan officer and then I’d get another one and then another one. They’re saying the same and do repeat what was sort of bouncing back and forth. I don’t like that. Now, I didn’t care too much for it because one may not be aware of the information I gave to the other one. I like just dealing with one person but in a big organization, I don’t even know if that’s possible.

Been working with Clayton homes and Vanderbilt. Was approved for the (mobile home) loan about to close and they kept wanting more and more information we had already gave them several times. Well now that work has slowed down some our checks isn't quite as much but we had already been approved. Now they denied us saying our income isn't high enough. This has not been a good experience at all. We have already forked out a couple thousand dollars for different stuff like perk test, surveying the land, etc just for them to refuse us now. What poor service. I would NOT recommend them at all. THEY SUCK.

The experience I had during the home loan process at Vanderbilt was not the best. The sales guy was great, but the manager at the store was extremely rude and hard to get along with throughout the whole process. He's also the one who orders out the contractors to do stuff for the deck, the plumbing and electrical, and there's stuff that hasn't even been done to our house yet. I haven't even gotten our loans fixed for three and a half months. Now, we're looking to try to get the process through our home bank.

I was looking at homes and told that mortgage to be paid in homes was alright. I used Vanderbilt Mortgage. I liked their process as there was no paperwork and everything went to computers. Their representatives were very nice and explained everything really well. I found the mobile home I liked with the price range that I would like to spend. They ran my credit, saw everything was good and we got things started. It went smoothly for me.

We’re first time home buyers and when we got our home from Clayton Homes, we used Vanderbilt Mortgage. What I liked the best about Vanderbilt is that it wasn’t an automated process. We've talked to them several times and they’ve been polite. I’ve had a lot of questions since I’m a new owner, but they’ve been quick to answer and not put me on hold. If they didn’t know the answers, they found somebody that did. They were also upfront with all the information I needed. When I got the loan processed, there was a lot of paperwork but that part has been great. They have been very professional and helpful.

We've had our mortgage with Vanderbilt since October. When we started the process to try to buy our home, it took a year to get everything down. That was the Clayton manager Jamie's fault more than the mortgage company because they were trying to add $30,000 of land improvement onto our loan. We could only get a certain type of loan, and it only allowed for $15,000 worth of land improvement so it wasn’t the best deal we ever got.

Everything went pretty smoothly with Vanderbilt Mortgage. Their loan process wasn't hard and our salesman as well as everyone in his office were great. We can call and they help in any way they can. We had an issue last week and they were all on it.

My experience with Vanderbilt Mortgage and Finance was a long process. I started the process in July and didn't get in until December. I had all of my paperwork but the title service took a while. Then they had to do something over again because something was incorrect and they had to fix it. Nevertheless, my interactions with their representatives are a 10 out of 10. They kept me updated the whole time. My interest rates could have been better, but it was based off my credit.

Our home loan process with Vanderbilt was easy. We needed a VA loan before that and it was a little more complicated because there was more paperwork. With Vanderbilt, I filled out the application and that was it. We went in and signed the papers, so it was pretty simple. It took us three months to get approved but it was more of our schedule because where we bought the house from was two hours away. Vanderbilt was ready in a month which wasn’t very long. The interest rate is high in my opinion, but other than that, it’s all right.

I was buying a new home, and Vanderbilt Mortgage was one of the options that the trailer company, Clayton Homes, had. The representatives from Vanderbilt made everything smooth and easy in signing for the loan. They took care of everything, talked and walked me through the process. They were nice and professional.

My experience with Vanderbilt was a weird situation but it wasn't their fault. Oakwood in Clayton botched a lot of steps. Despite this, my experience with Vanderbilt's representatives was good. However, it was also limited and I only talked to them once or twice because I was frustrated at the time. Their reps were asking questions because they couldn't understand why Oakwood had paid our first two payments because they were billing us and the house was still on wheels and tires. They couldn't understand why the house wasn't set. Also, I didn't have a chance to ask them questions. Moreover, they weren't able to let me know what was going on in order to explain everything. It was a mess following on the schedule of Clayton and being so far away from them, they should've transferred it to a closer dealership instead of trying to hold onto it and make it work.

I had a great experience with Vanderbilt. I got my internet set up so I did everything online. They kept me updated on everything and the rates that I got were really good. Better than what I thought they were gonna be. My approval was quick and all my payments are directly done online, too, so I don't have to call or drive anywhere. And I liked that the closing was done before I had to deal with the whole lending process and the house as well. It was a painless experience. I was very happy with the way it went.

My mother-in-law used Vanderbilt Mortgage before. We had taken over her house and are still paying the bill, and when I dealt with them on her end, we never had a problem with the company. That's why we went by them. We were buying our first home, a mobile. The little hiccups we had with income was with my husband’s company and didn't have anything to do with Vanderbilt. They got us approved very quickly after all the information was given to them. This is only our second month but everything's been good so far. The process and financing went smoothly. Their staff members were very helpful, informative and let us know everything. Vanderbilt Mortgage is a good finance company.

I was looking online and I was talking about a house with 21st Mortgage and they put me off several times. So I started talking to Vanderbilt Mortgage a little bit more and ended up going with one of the houses they had here. Some parts of the application process was a little bit difficult because of the fact that I'm in Wyoming. Everything we did was through emails, phone or fax so it's not easy to communicate. But everyone that I worked with was really good about contacting me. Whenever I call, they would always answer or if I had to leave a message, they'd call me right back. It also took a couple of months to finish but that wasn't on Vanderbilt. A lot of that was on my side of things because I was still hooking up utilities like the septic and electricity before we could close and move the house. But overall, it was pretty good. I would recommend anyone to go through them.

The company where I bought the trailer finances with Vanderbilt Mortage. I had my wife on the mortgage but they called me, kept me informed and sent me letters for the updates. Their reps were courteous. The interest rates that came along with the mortgage was fair. It came with home insurance, too, which is good, though I haven't had to use it yet.

Vanderbilt has been good and wonderful to me. Their reps are very sweet. I've lost my home and it was confusing at first but they worked with me. They're a really, really good company.

My experience with Vanderbilt has been great and I'm thankful. The sales people have been terrible, but the Vanderbilt side’s been great. Their reps were good and they always called. I had problems with the sales people when I was buying it down in Crestview but Vanderbilt came through, pulled it together and helped me out quite a bit, and I really appreciated that. I would recommend Vanderbilt.

I signed the paperwork with Vanderbilt Mortgage and everything took time. There were my issue and their issue of getting all the permits and trying to get help getting everything 'cause I've never done it before. I had a lot of questions and their rep, Tony, tried to answer them as well as he could and we had good interactions. The interest rate wasn’t bad for a new construction loan too and the mortgage was for 30 years. The whole process took over a year, though. A big part of it was the county that I live in then trying to get all the contractors lined up and there was the finished part. But both Vanderbilt and I stuck it out and it worked out really good at the end.

Our experience with Vanderbilt for our home loan process was very good, however, we didn't get what we thought we were gonna get because we didn't turn the updated paperwork in. We also had a great experience with their representatives.

The process at Vanderbilt was easy. I just felt it took a long time, but it’s all probably the paperwork. Other than that, everything worked out smoothly.

The home loan process with Vanderbilt Mortgage went smoothly and they answered any questions I had. I'm in the process of trying to change my draft date because I'm not happy with the way it's falling. They draft on the 12th and send out their statement on the 10th so it looks like I'm owing that month and the month ahead and I don't like that. I sent them two emails and they will not write. So, I sent a letter. I wished they had explained it to me that I should have it further in the month and I would’ve went ahead and said we’ll take at the 5th. Every time I'd call them, they'd say it's fine and they already drafted it but I've already got the letter. Maybe I've got it straightened out.

My husband and I got a mobile home financed through Vanderbilt Mortgage. There were few issues with the deed and getting a title work. But when everything came in, it was approved then we had a closing. The reps were very helpful when I had questions. However, I think the interest rates were extremely high and that's because the home is not just a regular one. Also, my husband and I have always been particular about paying the bills on time and sometimes we don't get them early in the month. I hope there's a way that those be mailed in and sent on the 1st of the month so we don't have to worry about the payments. Other than that, everything worked out smoothly.

The only thing that threw me for a loop is that when you first submit all the requirements they say, “You pre-qualify.” It gets your hopes up. Then they will say, “Well, you don’t make enough.” After going through a lot of stuff I then had to obtain a co-signer. But other than that it was easy. They were real helpful, kind and nice. I would recommend.

We were looking for a mobile home to put on our land. We went to Clayton Homes and they put us up with Vanderbilt. The application process was easy. However, I had a little few problems but we worked them out. I had to pay off my land before Vanderbilt would put me a mobile home but we did that. Also, the reps were fine and easy to work with. I would like to see if I can change my due date on my loan.

I used Vanderbilt to try working stuff out. The process took eight days and everybody was very nice.

Got a home loan through Vanderbilt and process took two weeks. It was pretty quick and fairly simple, and their reps seem to be alright. But I could have had a better rate from them if I shopped around. Although it came with a home insurance for the term of the loan. The only thing that's concerned me is that they haven't sent me a white title yet, although I haven't called them back yet on that. They've told me I had to register with the tax place and without a title, it was going to be hard to do.

I haven't been with Vanderbilt long. So far, I've made three payments with them and they’ve been easy to work with. They really looked after me when I bought the place. They kept in contact with me and have done me right the whole time. I had a little money that’s been donated to me because my place burnt down. That’s the reason I even had to buy another place. I had no insurance so that killed me. I had some churches and contractors that we worked for who all took up money and got me about $5,800 which I took and paid down on my new place.

My experience with Vanderbilt has been nothing but great. They came with the best offer compared to other companies and everything went smooth as silk. The major thing for me was that they had no surprises and everything they told us came through right down the line. They told us how this step would lead to that step. It was really an outstanding experience.

We picked out our home and then we got approved by Vanderbilt Mortgage. Their rep was great. He answered all the questions that I asked and the process all went well.

Vanderbilt Mortgage was highly recommended by Clayton Homes. They are the first home financing company we've ever used and the process was really simple and the reps were very informative, as well. They all answered any questions that I had. And if they couldn't, they would transfer me to a department that could. Also, they always returned my calls if I left messages. I was late on my first payment and they all worked with me and that was awesome. Vanderbilt is a great company to be with. However, I wish the interest rates on my mortgage were lower. But so far, the insurance coverage included with the mortgage has been good and I think it's gonna work for us. They all did a good job.

Everything went okay with Vanderbilt Mortgage. The rate was pretty good and it was pretty low. They kept me updated with everything that was going on and I'm not having any problems with paying it. The only thing is that it took a long while to get it approved and get everything taken care of. They kept asking me for documents and it was almost 10 months. It was kind of overwhelming. They also kept changing up people. It was the process that was pretty difficult but financially everything worked out really good.

I used to have a house financed by Vanderbilt that I paid off years ago. My mother also used their services and it was pretty fair. However, she is on a fixed income and they needed to get a payment now. But other than that, we like it.

Application at Vanderbilt Mortgage was good but it takes too long to get someone to call you back. When you're in the process of figuring out what you're going to do and you have questions, you could call someone at 8:00 AM, but not get a call back until 6:00 PM or the next morning. I don't doubt that they're busy but 8 to 10 hours between phone calls is not to my liking. Also, I can never get the mortgage lady on the phone without leaving a voicemail or email saying "Hey, can you call me back?". One time, I called her around 9:00 AM and she called me back around 2:00 PM.

We were purchasing or financing our home and we were looking around, trying out banks, shopping around and they weren't giving us the deals we are really wanting to finance. My wife and I are still a young couple and we just wanted to move out of our apartment and get some place bigger. But they just weren't contributing to us like adults. They're still treating us like we were 18 even though I'm 25 and she's 23. Then, Clayton Homes who sold us this house mentioned Vanderbilt to us. They said Vanderbilt's great and they're always the best for the customers. From there, Vanderbilt gave us a great deal and great financing and we were sold.

Vanderbilt Mortgage is a good company and it was very nice dealing with them.

It has been 120% great working with their representatives. They have answered every question I had. I also call them every month to make sure they got their payment. The whole thing didn’t take long. It didn’t even take a month for us from deciding on buying the house, to setting things up and then to close on the house. The whole experience was just A-plus!

The reps were very courteous. I've been sending my payment in a little early, so it’d get there on time because the mail sometimes get all screwed up. And they're trying to get the automatic withdrawal set up, so I won't have to keep writing so many checks. I'm satisfied with my interest rates right now, and recommend all of my friends to go to Vanderbilt.

The process with Vanderbilt was very fast plus it's easy to contact their reps if I have any questions.

I had a really good experience with Vanderbilt Mortgage. The gentleman that got me for the screening information process loan was really nice and very good in the way he asked for the information. They’ve been pleasant and I would definitely recommend them.

Vanderbilt Mortgage had lower interest rates and the one I got was great. The experience with their rep was straightforward and all to the point that led us in the direction of picking. The home loan process was simple and in about a couple of months, they approved me. My mortgage has insurance coverage and I really like it and I auto renew it. Making a payment on the mortgage is very easy too and I'm very satisfied with my overall experience with Vanderbilt so far.

I went through Ocwen Homes and they got in touch with Vanderbilt. The lady rep called and told me I was approved and we went from there. We had another great rep who I am able to call with anything I needed. Everything was awesome.

I found out about Vanderbilt through my parents who goes to them too for their house. Their home loan process was quite simple and a lot easier than I thought it was gonna be. They asked me a few questions, told me how to write some stuff on a paper and explain stuff on my credit card. Then, the next thing I know, I got approved. Also, their rep was pretty nice and I can understand what she was saying.

My trailer's getting old so we found another trailer park and I bought a new trailer through Vanderbilt. The reps were really good to me. Once we got started, I knew it was gonna take a little while. I went ahead and got this lot, put a down payment on this lot and on the trailer so they can hold it, and everything worked out. I can hardly hear most people since I have a hearing problem in one ear, but their reps were clear-talking and I could hear them on the phone. They work with you so you'll be able to afford the payment, and that's what I like. Overall everybody should go through Vanderbilt. They’re a great finance company.

My husband doesn’t have great credit, so we didn’t qualify to a lot of the mortgage companies and the rates were high. Vanderbilt was the first one to give us a chance and I'm so glad they did. The reps were all very informative and explained all the processes. Even with the stuff we might not like, they were still very open and upfront about it. They always return my calls. I hate the fact that they won’t refinance us after a while, but other than that, I can’t say anything negative about Vanderbilt or any other processes we went through.

We were trying to buy some land and Vanderbilt Mortgage owned the land so we bought it and that was our first purchase from them. Then, we were looking for a home on the internet and we found a home Vanderbilt Mortgage was the one that was selling the home. We were satisfied with our first purchase so, when we found a home that we liked and found out they were the mortgage company, we wanted to go ahead buy that home from them. They were really good when we were dealing with them going through the process and they took care of everything. Also, they were all nice and kind and we didn't have any problem with any of them. The closing didn't take a long time and everything was done before a 30-day period. We were satisfied with them.

I got the loan application from Clayton Homes, filled it out, then Clayton submitted it to Vanderbilt on my behalf on a Thursday, and Vanderbilt approved this work and I got the offer from Vanderbilt on Tuesday. Some of their reps I spoke to were really nice and helpful. Our mortgage included the house, the insurance, and property taxes. I'm happy with the insurance coverage as it's probably more than what I would have gotten if I had gone somewhere else. I renew it every year though the interest rates could be better. But overall, Vanderbilt has great and fast service.

The first time that we had Vanderbilt was when we bought our home back in the early 2000’s. We went with another bank for the refinance then they sold our mortgage to another bank. And that never happened with Vanderbilt that’s why we always wanted to go back to them and we currently have two mortgages with them. We bought my wife's trailer first and that's under her name. Normally, people don’t like mortgage companies. But, we liked Vanderbilt so well that we just stuck with them on the second mortgage which is under my name. We were given two choices of creditors but we picked Vanderbilt so when the other people called, we turned them down because we’d rather wait for Vanderbilt. Everybody’s treated us well at Vanderbilt and we’ve had no problems with any of the reps. Anything that I had asked or had any questions about, they answered quite well. I would highly recommend Vanderbilt for anybody if they want to do a mortgage.

We got a mobile home financed through Vanderbilt. They did real good and I was satisfied with the way things went and with payments.

It was my first time buying a home. I ended up in the hospital during the process, but Nick from Vanderbilt stuck with me and called to let me know what’s going on and asked how I was doing. He always answered and called me back or left voicemails. He was really fantastic. My most recent conversation with Vanderbilt was when my house got broken into a couple of days ago. They were quick to help me with that and they're fixing it now. They are very friendly to work with. I love Vanderbilt all the way around.

The home loan process with Vanderbilt was great. They helped me get my first house and when I used them again to get my second house, their process was a lot easier. The reps were all helpful and answered all my questions.

The application process at Vanderbilt was all pretty easy. My application went smoothly and the representatives were good, easy to contact and to talk to. I would recommend Vanderbilt.

Vanderbilt Mortgage has been really good to us. Everything went well when we applied for the loan. Everybody who we spoke with was good, too. I was never dissatisfied and we try to pay our payments before the due date. I would recommend them.

Vanderbilt’s very nice. I like them. I’m an ex-banker and loan officer so to me, it was just like anything that I would’ve done. The process was very streamlined and I didn’t see any bumps in the road. They didn’t have any mistakes, did everything the way they’re supposed to and didn’t take a lot of time. One of the ladies even called me before we had our closing, and then one of the guys came and did the closing. So, I’ve already been pre-warned how everything was going to be before he even got there. And they were both very nice, pleasant and knew what they were doing.

I had broken up with the father of my child so I had to get a place of my own. I found a trailer and told Vanderbilt that I would get it if I could get it before winter. When I put my paperwork in, it took about a week to get approved. Then after that, the process went fast and I got in before winter. The girl I worked with and the one I bought the trailer with was real helpful and nice. One of the doors was not put right so there’s just a few things that they still have to go touch up, but overall it was a good experience.

Vanderbilt Mortgage is super. They were very helpful with everything, and everybody there was great and really good to me. They called me back when they were out to lunch or elsewhere, and I had to leave a message, and they called me right back. They're all doing super jobs and should keep the good work up. The representatives were wonderful and answered my questions all the time. I would recommend Vanderbilt to anybody.

The lady at the home center set us up with Vanderbilt. And I really enjoyed dealing with them because every step of the way they let me know what was going on either by mail or phone. And I would receive it in writing as well. For me, it's a big deal when you can back your words up with paper. If I had a question, they would explain it to me to where I could understand it. That was awesome. Everybody was really nice at Vanderbilt. This is the second home I've purchased in my life and Vanderbilt has been the best mortgage company that I've dealt with so far. I definitely recommend them.

When we first applied for a loan, it was for a Mead mobile home and they wanted a big down payment but we didn’t have it. There were some issues and it was just one thing after another, but we were working with Taylor Sales and Mortgage company. So when they came up for that they had a repo brought in, we went down and looked at that and then I called and told Vanderbilt that we were interested in it and everything went straight through. And it was perfect.

Vanderbilt was the first company we went to and they were the most helpful. We got all the paperwork turned in and within a couple of days, we heard back, and everything moved quickly after that. We got approved within a week. The rate and terms seemed pretty reasonable to us considering what everything else was. It was all a very positive experience. The representative had answered every question we had and was extremely helpful with anything we needed or wanted to know about. We really appreciate that. We have recommended them to a couple of people.

I heard about Vanderbilt Mortgage from my daughter and they seemed like they would work with me better than the others. And they worked great with me. I signed the papers on August 26th and they pushed my payment back because I didn't have my trailer until the end of November. Their reps were always helpful. When I couldn't find out anything from the place where I bought the mobile home, they would get in contact with them and find out for me. I'm also satisfied with my mortgage rate and terms. I thought my payments would have been higher than what they are and I'm really satisfied that they got them under what I would have liked.

One of my friends recommended Vanderbilt Mortgage and it was also one of the options where we could finance the home that we bought. Everything went real smooth and the reps were very good. It was easy to get in contact with them and they're very easy to deal with. The process took about three weeks, and I'm very happy with everything.

I heard about Vanderbilt from Clayton Homes when I purchased the house. They offered a deal so I financed with them. They were mostly waiting on me to get affirmation when they give out the price I wanted and be comfortable with. They worked with me and it was great. When I talked to the reps, they answered my questions and they told me what I wanted to know immediately. Everybody was polite and straightforward. I wish the rates could be lower but I have no room to complain so I feel great about it. Everything ended up being fine.

My mother went through with Vanderbilt. And they were the only one that would help us. The rate and terms we were given were fair and I'm paying less than what I was paying then.

The gentleman whom we got the trailer from told us about Vanderbilt. My son took care of everything for me as I was out of town. I had to come back in for a few days to sign some papers. Every now and then, they'd call and I'd talk to them, but not very often. We'll be making our first payment next month. The rate must be pretty good because my son liked it. I would recommend them.

We bought our first home from someone and they already had their financing through Vanderbilt so we refinanced it through them. The reps we worked with were great. We like them and we kept using them. I am very pleased with Vanderbilt.

My dad had a loan through Vanderbilt and they had lower and better rates than other finance companies. The process was quick and fast and their reps were very nice. The experience was awesome and I'd recommend them.

My loan process with them was very pleasant and done quite quickly. They're very professional, patient and very helpful. They answered all the questions we had. Vanderbilt was very good dealing with. We had no problem at all with it and it was a pleasant experience.

I lost a house in '99 from the flood and the mortgage went to 21st Mortgage. After I got my house paid for, I asked if they would finance another home for me and they wouldn't. I've heard good stuff about Vanderbilt and they didn't give me any hassle so that's why I chose them to finance my house. They're good with financing and I like the interest rate. They took my old house for trade-in and they allowed me $8,000 for that. I had to turn around and pay $2,000 some more down on this house and they financed the rest. I'm on a fixed income and I wanted to work where I could've lowered the payments a little bit but the rep told me that's what I had to pay.

I had a nice experience with Vanderbilt Mortgage. The representatives were accommodating, organized, and explained everything well. The process was also easy to follow and get set up. It didn't take that long either. Everything was pretty good.

Our home loan process with Vanderbilt Mortgage was easy. They were knowledgeable and answered all our questions and the entire process only took three weeks. I make my payments on the website. I wish it had an app though. I'd definitely recommend them.

One of the things that Vanderbilt offered was a land in lieu of a down payment and we had the land. We did the mortgage with them and they were very good and very fast. They were a little hard to get a hold of sometimes, but they answered my questions well whenever I did reach them. I would recommend Vanderbilt.

The finance rep from Vanderbilt was excellent and he went out and beyond. I went to another location and he closed the deal for the sale. He knew his job and he explained as far as figures and everything down to the wire. I will be happier if I can have a lower interest rate, but I'm okay with it. I had a good experience overall and I will recommend people to them.

Vanderbilt was very prompt in responding to my application and getting the information. They got back to me and let me know where everything was in the process. They did an excellent job. Their rep was very responsive and answered all my questions. He knew exactly what he needed. The process was a little bit complicated for me because I was going through a divorce and had to get my name off of my other mortgage so I had to send additional information, but it was known upfront that that was needed. Moreover, I would have loved for the interest rate to be even lower than what he got for me. But I understood because it's a mobile home and I didn’t want to put the property up since it would take longer. Overall, it went very well and I was very pleased.

The loan process with Vanderbilt Mortgage was quick and simple. It was easy from start to finish. If I had any questions, their rep was there and he would answer them with no problems. It was really pleasant. I was told what to expect upfront and the process that it was going to happen. They’ve been great and I'm very happy. I’ve recommended Vanderbilt Mortgage to other people.

I have been working with Clayton Homes for almost a year, waiting on the property, but the actual loan process with Vanderbilt went very quickly. Vanderbilt automatically withdraw from my checking account and it's really great because I don't have to worry about being late. They also take care of the escrow account, insurance, and land taxes. I've no problems whatsoever and I couldn't ask for anything better.

The loan process seemed like I had to jump through a lot of hoops but it was all right. Also, the reps always tried to figure out answers to any questions I had every time I called them. We had good contact and they responded if I left a message.

I am happy with Vanderbilt Mortgage. Their staff were all pretty good and the whole financing process was all right for me.

Vanderbilt worked with me while I was paying some of the total that was on the house. The rep was wonderful and she answered my calls. The only complaint I had was that they changed my address on my closing documents and I don’t even know where they got the address from. It messed up a bunch of legal documents so I had to go back and fix all of that. Other than that, everything went just as planned.

The reps at Vanderbilt were definitely friendly and I was able to call them anytime I had any questions. They were very helpful and they made sure I had all the paperwork I needed to have turned in. Closing the deal was pretty quick and it didn't take very long at all.

There have been no issues and everything was smooth with Vanderbilt. Their representative was very good. He was able to explain the process answered any questions I had. Also, I have dealt with them before.

I'm very happy with the interest rate I got at Vanderbilt. They were very considerate and helpful. However, we had an issue with the appraiser and it slowed everything down. They lied and said they could not get an appraiser on everything, and then a week later the appraiser showed up. He said he forgot to take the pictures and have it done in the next day. It was nearly another three weeks before we got everything finished and it took us a couple of months to get it all done. Everything else went pretty good.

They gave me a seven percent interest rate and that is alright but I'd like it to be lower. The process was very easy. I did it on the phone and the representative was very friendly and courteous. It was all good.

When we went to buy our mobile home Vanderbilt was on the list of 10, so we picked them out. The overall process was fast and they were really nice, friendly and helpful when we first made contact with them. We love Vanderbilt and would recommend them to a friend.

I've been with Vanderbilt for two months and I'm satisfied with them. Their representatives were friendly and knowledgeable. They worked with me and helped me out if I had any questions. They were really nice. The paperwork wasn't too bad and I am most definitely happy with the interest rate.

Anna was real easy to work with. It’s easy to interact with whoever I talked to at Vanderbilt. They’ve been very friendly and even when I talked to customer service to get things set up, they walked me through the process and didn’t make me jump through a bunch of websites and things. It was really easy, quick, and painless. I'd recommend them.

We've been working with Vanderbilt Mortgage for a few months, since we got the trailer. Their customer service reps were nice. They called and I have no complaints. I'd recommend Vanderbilt if somebody wants to borrow.

The mobile home was custom built, so we didn't get it for six weeks but the papers were signed and everything was done way before the home was even delivered. Everything was done very quickly and everybody was extremely helpful. They kept constant contact with me, letting me know what was going on. If I had any questions, they answered them before I could ask them. So, it was a very efficient and smooth process, and I would definitely recommend Vanderbilt.

Signing up with Vanderbilt Mortgage wasn't hard at all, but it took a year to get the mortgage. I had a couple of liens on my property where I got a divorce, and my husband didn't pay the bills and they've done that for me. They had ran an ad in the paper. Then, I was in and out of the hospital and everything. So, it was just a big mess. Despite that, though, they're a good company and I'd recommend them.

The loan processing with Vanderbilt was long but it worked out so I'm happy. The interest rate's fine as well. However, I got a letter from them just recently saying it was going up from $512 to $524. I wasn't sure exactly on that and have to call them to find out.

Vanderbilt Mortgage is the first company that got me financed. They were easy to get in touch with and everything went smooth. Their staff are friendly and eager to help. I'll recommend them.

The customer service reps from Vanderbilt Mortgage were excellent. I'm pleased with the rate they gave me. We learned about them through one of the mobile home dealers and have been working with them for the last eight months.

So far, I've had a fine experience with Vanderbilt which I heard the first time through my daughter and son-in-law. The home loan process, interest rate, and representatives were all good.

They make Bank of America look good. Took over my mortgage - I didn't choose these idiots. Sent me all kinds of garbage that I had to do this, do that direct withdrawal etc. No grace period which I had even back with Bank of America, yes Boa. Can only schedule payment for due date or earlier on their "website." They want to charge you for absolutely everything - everything! Didn't pay my property taxes - claimed "they just got the bill." The guy who I talked to played dumb he acted like it was my fault!!! These clowns had almost $4,000 of my tax money that they were holding on to. Will probably try to charge me for that too. I had to call and 'email' until they finally paid - I had to check with the town.

The loan process took quite a while because I was slow in getting my paperwork together because I had knee surgery. It took me a while to get my end altogether but once I got it altogether, Vanderbilt was pretty fast. The interest rate could be lower but it's okay. Every time I called over, I didn't get a machine, and got a person, so it was good as I hate talking to machines. I would recommend them anytime, and use them again if need be.

Vanderbilt's home loan process was organized and they did a good job handling finances. I thought it would take longer but it was quite fast and we are grateful for them. We had passed by Clayton Homes on our way to doctor's appointments and always wanted to go there and see their homes. We really liked their homes and they were the ones that told us about Vanderbilt. They said that Vanderbilt helps everybody out. I would recommend Vanderbilt Mortgage.

The service reps at Vanderbilt have been very pleasant. When we inquired about a home loan, they told us the ones that they deal with. The rate was really good, although I thought I might get a lower one. But it was better than what I have had in the past, so I was pretty happy with it. It's been a good experience and I would recommend them.

We learned about Vanderbilt through the trailer lot that we bought our trailer house through. The home loan process with Vanderbilt was really good. It went through pretty quickly. We got the approval in two days. Everything went through really well. They were very helpful and updated me completely with everything and kept me well-informed. I didn't even have to give them anything. They went and got the tax returns and all of it for us. Their website could be a little easier to maneuver to pay my mortgage. But other than that, it's all good.

I'm happy with Vanderbilt Mortgage. The loan process went really easy and smooth. It's easy to communicate or get a hold of them throughout the process. I go online to pay the monthly mortgage payments. However, we are not really happy with the interest rate. It was a construction loan and not the regular real estate loan, so the interest rate is a little higher than usual. We are hoping to refinance in two years if we can. But I would still recommend them to a friend.

Vanderbilt is easy to deal with. The process went easily. I pay over the phone but I didn't set the account up correctly the first time. But after I got it set up, I just push a number to pay and it's done. I would have liked the interest rate a bit lower but from what everybody else had told me, Vanderbilt's is the best I could get. The only problem was going through the whole process of getting to them as it was all automated stuff before I could get in contact with somebody I could talk to.

When I went to buy a house, Vanderbilt was the one who approved my loan. I've been with them for a couple of months and they've been good. My loan specialist named Laura has been very pleasant. They don't aggravate me with anything. I didn't like the rate but other companies offer similar rate and a couple of buddies of mine said the rate I got is 99% likely what one gets when buying a mobile, modular or manufactured home.

I had a nice experience with Vanderbilt. Everything was fine and I was very comfortable with their representatives.

Everything was okay during the home loan process with Vanderbilt Mortgage. They were good to me, however, they kept wanting more and more information on stuff that I already gave. That might have been on someone else’s part and not Vanderbilt, but it was a lot of paperwork. Other than that, I’m very pleased and the ones that I called at Vanderbilt to get answers have been really polite and got back with me. If they didn’t know the answer then they’ll ask someone else.

Everyone I've dealt with from Vanderbilt Mortgage was informative and very courteous. Even when it came down to me signing my final paper, they were very informative and professional. I appreciate the services that they gave me. They were easy to contact and stayed in touch with me throughout the loan process. I am happy with my interest rate and excited about the opportunity I was given. I have recommended them to a couple of people.

We had our first home with Vanderbilt and since we had already established with them, I would rather instead go with them instead of trying to go to any other finance company. They sent us a paper every chance they got and let us know the amounts and what we needed to do with them. We were very satisfied and so far, we're still pleased with them. We will recommend Vanderbilt to someone.

We have been working with Vanderbilt for the last six months and have had a good experience. Their customer service was very good too. The rate could have been better, but it was okay. My husband's father had gone through them, as well.

Vanderbilt Mortgage was recommended to me by the seller. Their reps were knowledgeable, respectful, courteous, and they easily conveyed to me the process of how it was going to work. They even advocated for me. As a matter of fact, the buyer had failed to tell them that I had a down payment on the home and there was another discrepancy that if it hadn't been for Vanderbilt, I wouldn't have recovered it. But, I wasn't really happy with the interest rate when I was told in the beginning of looking for a home to buy, but that didn't come to be, so I ended up buying the home and I'm making the payments now. Though I wish someone had told me about disability and life insurance or had been offered in the options. Other than that, I would highly suggest them to anyone.

When I went and vied for my house, I was told that Vanderbilt would finance it through. I could get cheaper finance rate because of what we'd put down. There was around $33,000 or $34,000 left on my house once I have put $50,000 down. My daughter called them and got everything set up. I'm on Social Security and I get my check on the third Wednesday of every month, but Vanderbilt said my payment would be coming out the first and everything. So, we had it set up where the succeeding month is paid in advance. We've only had it for about four months, but I'm satisfied with the way it's set up and I'm very happy with with the interest rates.

Vanderbilt had good rates and looked like they were going to be fair with us. They told us they'd get us a good mortgage and we said, "Okay go for it." The process took just a few days and things have been great so far. The interest rate's pretty good but if they lower it, then it's fine.

I heard about Vanderbilt Mortgage through the trailer company I bought my trailer from in Fletcher's Oakwood Homes, and I used them to finance the trailer. Vanderbilt lent me the money and I made my third payment last month. I have no problems with the customer service representative too. Everything's been going smooth and they haven't bothered me but I wish their rate was cheaper.

I found out about Vanderbilt Mortgage through our mortgage company. We dealt with my bill, and when we got ready to go, it was done. They were easy to contact and quick to respond. Vanderbilt Mortgage was really nice, and the experience was super.

Vanderbilt is one of the best companies I've ever dealt with for getting loans. It's been the most simple task for me and a good experience. The paperwork was submitted and they called me up to tell me I was approved for the loan. Everything is held into place and I didn't have hardly anything to do except sign papers. They stayed in contact with me every time. It took a little longer because I was making changes so they had to redo the paperwork three times on the loan part. But everything went quick and smooth. They called me back the next day with the new paperwork and was ready. I couldn't ask for a better company because they've done me a great job so far.

I heard about Vanderbilt years ago. When we were filling out the application for Clayton Homes, they said that Vanderbilt Mortgage was the one that they go through, so that was the one that I chose. The interest rate is okay. I have a contact number and when my dad gets his check, we make the payments online. It’s pretty easy to get in contact with somebody if I need to. If I can’t get somebody right away, they call me back normally within an hour or two.

The mortgage process with Vanderbilt was pretty easy. I had no problem contacting anybody. I first went through a company called Cunningham Financial but they said my credit score wasn't high enough for their approval. But I'm happy with Vanderbilt. We've had a mortgage before and it seemed like there wasn't much involved this time as it was the first time. Vanderbilt handled a whole lot of stuff for me.

Fell 2 mo behind on mortgage, my fault. I sent a payment and shorted it 4.50. So next month when I had my bank send payment that's what they sent. I wasn't clear and change it back to the 650.00 that it is, so I fell 1 mo. behind. They are so nasty, I've called and tried to explain and even asked for help from those agencies but because I didn't do a land home package they won't help. I put 25,000.00 down. If they think I'm going to let them get my home they're nuts. But there is no reason to be so rude about it and call every day!!!

I've never purchased a brand new home so doing a home loan with Vanderbilt Mortgage was a learning experience. They helped me figure out what my payments were on certain due dates - payment-wise and insurance-wise. It was a lot to be thrown at me at one time and if I had a question, I had no problem calling and getting in contact with them. If they weren't there, they would call me back.

When we bought the mobile home, Vanderbilt Mortgage was the one they used. We've been working with Vanderbilt for three months and everything has been very good, so far. Everything is also fine about the rate.

This is my second time doing the home loan and it went smooth for me. Vanderbilt was very timely. Every time I tried to have any contact with them, I had no problem getting somebody to help me. They were quick to respond and very clear about any information they needed, criteria I had to meet and different things that they needed me to do to help qualify for the loan and make the loan possible. They were very helpful. It was touch-and-go for a little bit but they helped me through the process. Any questions I had, they were able to answer and were very friendly. It was an excellent experience.

We were looking at buying a modular or manufactured home for our property out in the country and went to different places in the area looking at the housing. Vanderbilt was one of the mortgage lenders that they use and given our financial background, we were told that they were probably the best one to use. There were some difficulty in scheduling appointments and we had to wait for things to come in. There was some disorganization and lack of communication between the mobile home sellers and Vanderbilt. I already recognized that part of the communication problem is definitely with people we bought the mobile home from. And so I don't know how much it could be attributed back to Vanderbilt. We have to close almost four and a half weeks later than we wanted to. The house was sitting there on the lot and it was just ridiculous.

My home loan process with Vanderbilt Mortgage really went well. This was my first time buying a home and they were easy to contact. I was a very happy and satisfied customer, and I will recommend them to someone else.

The people that we bought our trailer from told us about Vanderbilt. When signing up with them, all I did was show up, sign the papers and set the house up. So far, they have been fine, and so with the loan.

Everything's been good with Vanderbilt Mortage except a few things weren’t done while they were supposed to have been. My account was supposed to have been set up for bi-weekly automatic draft payments and this was back in September when I purchased the home. I had to call and make every payment. I've talked to about 10 or 12 different people and always got the same answer which was they'd look into it but this still hasn't been done. But the reps have been really nice and the loan process, which includes the paperwork, was really good.

My parents bought a home from Clayton Homes and they used the same bank so they recommended Vanderbilt Mortgage. I didn't have any problem getting approved for the mobile home and it was fast and easy enough. Vanderbilt always answered all my questions and sent me letters telling me everything that I needed to know. They would call me to make sure everything was okay. To make payments, I call their bank, gave them my account number and routing number so they can take out the money out of my bank account. They asked me how much I wanted to pay each month and that was it. However, the interest rate was high probably because it was my first time buying something. Hopefully I can refinance my home and have a better interest. Other than that, I'm happy with them. They gave me the opportunity to buy a new home. I would recommend them to someone else.

Vanderbilt Mortgage took payments I already sent in and they are still not finished with my trailer. I've called up and they said they'd fix it but they haven't come out yet. I couldn't tell anymore the number of times I've called them. I am very dissatisfied. I'm ready to go up there and tell them to come and get my trailer. They told me that they would do everything they promised but they had done nothing. The molding inside my house is popping off the walls. I accidentally broke it, but it ain't worth two cents. They didn't even put my steps up, they just threw them on the ground. I had to get another man to come out and put my steps up for me. I fell backwards off of them the day before yesterday as they're wobbly. I thought about getting a lawyer. If I fell backwards, they would have to pay my hospital bill.

I went to Vanderbilt to get a home. The loan process was easy. I'm happy with the interest rate so far, and the people were easy to get a hold of during the whole process.

I’d used Vanderbilt Mortgage a long time ago and my wife used them a couple of times too. The process was a little drawn out but they got that fixed up. It was pretty much not Vanderbilt but it was the trading companies. I make my payments to Vanderbilt Mortgage by check and it's pretty simple.

Vanderbilt offered me a 20 year finance loan. They seemed to be more connected with Clayton than the other ones were so we went with them. The lady that did our loan treated us like they know us. She even asked how our pregnancy was going so they didn't just care about the money. A lot of times, I would call in whenever things would happen, and she would call me. They were really helpful and knew what they were doing.

I was told about Vanderbilt Mortgage through the mobile home company that we got our trailer through. Everything with the loan process went smoothly. It was easy to get ahold of them. Randy was really great with us. He kept me on top of everything that was going on. I really liked him. I would definitely recommend Vanderbilt Mortgage.

I'm a satisfied customer. Vanderbilt was very helpful and communicative. They called me and let me know everything was working in progress. The representative helped me out a lot with the online process and setting up my mortgage payments. He showed me how to do it on the phone and walked me through it. As soon as I was told Vanderbilt was going to look upon my request on the loan, they set an appointment and finished it fast. Everything opened and closed real quick. Everything was great.