Is Upstart legit?
Founded in 2012, Upstart is an online personal loan lender that uses artificial intelligence (AI) to help people, even those with bad credit, obtain loans. Loans are available for a variety of purposes, including debt consolidation.
- 797 Reviews analyzed
- 3/2/23 Verified not a scam
What is Upstart?
Upstart is an online lending platform offering personal loans, auto loan refinancing and debt consolidation loans. It uses AI to inform its loan decisions, evaluating more factors than just credit score, opening up its loans to those with poor credit. Personal loan amounts range from $1,000 to $50,000. Upstart has no prepayment penalty and can provide fast funding.
What consumers say about Upstart
Customers praised factors including the ease and speed of the loan process, customer service and competitive rates.
ConsumerAffairs currently has a limited number of reviews from its readers for Upstart.
» MORE: Verified Upstart reviews
|Review about||Loan process||Customer service||Speed of process|
Is Upstart a scam?
Upstart is an AI-assisted online lending platform offering personal loans to borrowers with all credit scores and has overall favorable reviews from customers. Before taking out a loan with Upstart, make sure you carefully and thoroughly review all loan terms and conditions.
Although Upstart is not reported to be a scam, the Consumer Finance Protection Bureau (CFPB) issued two no-action letters, one in 2017 and one in 2020. No-action letters give companies special regulatory privileges related to specific matters and the issuing agency agrees not to take legal action for violations. These no-action letters were in regard to Upstart’s AI lending practices and were terminated in 2022.
Additionally, in March 2023, Upstart’s primary banking partner, Silicon Valley Bank, failed. However, its personal loan lending did not appear to be affected.
|Age of business||11 years|
|Headquarters||Upstart Operations Dept., P.O. Box 1503, San Carlos, CA 94070|
|Phone Number(s)||(650) 204-1000 (local) or 1-855-438-8778 (toll-free)|
|Is website secure||Yes|
|Forms of contact available||Phone, email, mail|
|Trade organization membership||—|
|States of operation||46 states and Washington D.C.|
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