Upstart Auto Refinance Reviews

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Edited by: Sally Jones

About Upstart Auto Refinance

Upstart is an online lending platform that offers auto refinance loans to help car owners save money. The approval process takes one to two weeks, with Upstart paying off your existing loan and updating car title information. You can check your rate without any hit to your credit score. Upstart auto refinance loans are available in all states except Iowa, Maryland, Nevada and West Virginia.

Pros
  • Flexible loan amounts
  • No origination fee
  • Terms from 24 to 84 months
Cons
  • Not available in Iowa, Maryland, Nevada and West Virginia

What is Upstart auto refinance?

Upstart is a digital lending platform focused on improving borrowers’ access to credit by looking beyond applicants’ credit scores. It partners with lenders to offer personal loans and auto refinance loans. You can check your custom auto refinance rate in minutes with no effect on your credit and apply for a loan starting at $9,000. If you’re approved, Upstart pays off your current auto loan, updates the title and initiates your repayment period, which lasts from 24 to 84 months.

Upstart was started by former Google employees in 2012 and has assisted over 2.1 million people, according to the company. It's based in San Mateo, California, and offers auto refinance loans in all states except Iowa, Maryland, Nevada and West Virginia.

How does Upstart auto refinance work?

Begin the process with Upstart by checking your rate. Upstart does a soft credit inquiry, which won’t affect your credit score. If you accept your rate and move forward with an application, Upstart does a hard credit inquiry.

Upstart does have some requirements for vehicle refinancing:

  • Your vehicle must be less than 10 years old.
  • Your vehicle must have fewer than 140,000 miles.
  • Your current loan balance must be between $9,000 and $60,000.
  • Your current loan needs to be at least one month old.

You'll also need a copy of your vehicle registration, proof of car insurance, a co-owner consent form (if applicable) and proof of an open claim or second lien resolution.

It takes one to two weeks for Upstart to verify details and approve your loan. Upstart then pays off your current loan and handles changes to the title.

Your first loan payment to Upstart is due around 30 days from the loan origination date. You can set up autopay or make a one-time payment using the online dashboard. You can also send payments via check, and Upstart allows you to split your monthly payment into two or more installments.

Upstart auto refinance rates

Upstart states the maximum annual percentage rate on its auto refinance loans is 17.99%. All loans have a fixed interest rate. The range of rates varies by state, according to the company, with individual rates based on credit history, income, work experience, education and other factors. The average Upstart five-year auto refinance loan of $20,000 has an APR of 10.56%.

Upstart doesn’t charge any application, origination or prepayment fees; it only charges a fee in the event of vehicle repossession.

Upstart auto refinance FAQ

Where is Upstart auto refinance available?

Upstart auto loan refinancing is available in 46 states. It is not available in Iowa, Maryland, Nevada or West Virginia.

Is my car eligible to refinance with Upstart?

The vehicle has to be less than 10 years old and have fewer than 140,000 miles on it, and the existing loan balance must be between $9,000 and $60,000. Additionally, the current loan must be at least one month old.

How long does it take to refinance a car with Upstart?

It takes about one to two weeks for Upstart to verify details, including vehicle registration and insurance coverage, and make sure your current loan is paid off.

What documents do I need to refinance a car with Upstart?

Be prepared to upload proof of insurance, a copy of the vehicle registration, a co-owner consent form (if applicable) and proof of open claim or second lien resolution.

Does Upstart auto refinance hurt my credit?

Checking your rate does not affect your credit score. If you decide to continue with your application and accept a loan, there will be a hard credit inquiry that affects your score.

Still have questions?

Is Upstart auto refinance legit?

Refinancing an auto loan through Upstart could help you save money by lowering your APR or reducing your monthly car payment. It doesn’t hurt your credit score to check your rate and see your offer. Still, we recommend comparing Upstart with at least several other lending companies, including online lenders and local banks and credit unions, to find the auto refinance loan that’s most financially beneficial for you.

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Upstart Auto Refinance Reviews

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    PriceStaffBillingLoan Process

    Reviewed June 23, 2025

    First, it seems like a great place to get a Car Loan. If you ever fall on hard times and you want Grace they make it seem like they are gonna help but then they charge you out the rear to help you. And then there's fees and penalties and it all adds up so try to make it where you can't make your payment.. Read the fine print. The goal seems as if it's to raise your payment so that you can't make that payment and then or forfeit whatever it is you got the loan for. That is an assumption. When you make a payment, it is not come out of your account immediately. It takes up to seven days. So if you have other bills that are gonna be drafted, make sure you know when and what you have coming out because this is how they stick it to you with fees and penalties.

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    Staff

    Reviewed Dec. 2, 2022

    Upstart is one of the best experiences I’ve ever had when dealing with financing of a vehicle. This company goes above and beyond for their customers! They are extremely patient and are willing to help you understand the process. They saved me during a hardship I was having and I am beyond grateful for Upstart. Thank you!

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      Customer Service

      Reviewed Nov. 25, 2022

      I did a car refinance and the process was really easy and good. I called them about questions, and they always had answers.

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      Punctuality & SpeedRates

      Reviewed Nov. 23, 2022

      Upstart was offering the best rate. The lending process was all done online. I had to complete an application and submit the necessary documents. They said they’d mail the check. The application process didn’t take long at all. The whole experience was quick, seamless, and modern.

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      Loan Process

      Reviewed Nov. 18, 2022

      I was able to get a loan easily with Upstart. They look at other factors such as income, other than just credit score. The process was completed in a couple of days and the techs were very cooperative. People should give them a try if they can't get a loan any place else.

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      Reviewed Nov. 18, 2022

      This process was super simple and Upstart made the process seamless. At Any time I could login and see what was going on with my application. That was the best part. When I needed to speak to a person they were easy to reach and made certain I was happy with the resolution.

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      Punctuality & SpeedOnline & AppBillingEase of UseLoan Process

      Reviewed Nov. 18, 2022

      It was easy to navigate through the online app to apply for my auto loan. Application was processed very quickly. Even though I have very poor credit I was still approved for the auto loan with a lower payment than I had.

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      Punctuality & SpeedStaffRates

      Reviewed Nov. 16, 2022

      Great experience with this company. They are all about taking care of people who need help. Was quick and efficient. Thank you very much Upstart for working with me on refinance and saving money and getting a better rate. Would highly recommend.

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      Punctuality & SpeedBilling

      Reviewed Nov. 16, 2022

      I'm happy with your company, but you could learn to bend a little bit. First of all I came to your company under the impression that I wouldn't have to make my first payment for 2 months once approved, not once you sent the payment to my previous lender then my payment would be due the next month. I asked why they weren't honoring their letter that was sent to me. I didn't get a good answer. Then I asked for my due date to be moved 11 days later and still not a good answer.

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      BillingLoan Process

      Reviewed Nov. 16, 2022

      The entire process was so easy. I applied and was approved and my payments went down by 80 a month. And the length of my loan was exactly the same as my previous loan. I highly recommend Upstart for refinancing. They saved me a lot of money over the course of my loan. I will definitely use them again.

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      Customer ServiceOnline & AppStaffEase of Use

      Reviewed Nov. 15, 2022

      I have always had good experiences so far. Every time I need to speak to someone on the phone, regardless of what it is, the person is very nice and helpful. They direct me to where I need to go to get help if they cannot help me. The website is very easy to use and Upstart has helped me out tremendously!

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      Punctuality & SpeedStaffLoan ProcessRates

      Reviewed Nov. 15, 2022

      Upstart was great. My loan went though quickly and they were very helpful. Hope they will be able to help me with my other car so I can get a better interest rate. I will be letting everyone know about Upstart.

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      Customer ServicePunctuality & SpeedRefunds & PayoutsStaffBilling

      Reviewed Nov. 15, 2022

      My car payment was deducted from my checking account on November 2, 2022 but you have not received it by this week and were dunning me for it. I verified with my bank that the payment was made but the check has not been cashed; hence we have stopped payment of that check and will be issuing a new check today. After talking to 4 different Upstart agents, the late fee was finally deducted but the first three times I called, I was transferred to someone else and the call was disconnected.

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      Customer ServicePunctuality & SpeedStaffBillingLoan ProcessTimeliness

      Reviewed Nov. 15, 2022

      Amazing experience overall! From initial soft pull to finalizing loan documents. Check payment went out as expected, original received payment in a matter of few days, loan reported closed the next day. Upstart representative were knowledgeable and provided quick responses to emails.

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      Loan Process

      Reviewed Nov. 15, 2022

      I just refinanced my truck with Upstart. It was easy. The people were great and I highly recommend going through Upstart for your next vehicle for loan. It was easy to do. No hassles and no aggravation, thank you Upstart. Douglas **

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      Customer ServiceStaff

      Reviewed Nov. 15, 2022

      While the payoff portion of my refinance seemed to go smoothly at first, the company who was holding my car note did not receive the payoff check from Upstart. Thankfully, I was keeping an eye on it and reached out for help before my account was debited twice. There were several communications back and forth between Upstart, the other company, and me, and we finally got it resolved. Even though the process wasn't easy-breezy, Upstart was very communicative and responsive to me, which I appreciate.

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      Punctuality & SpeedRefunds & PayoutsBilling

      Reviewed Nov. 15, 2022

      I get approved quick, no out of pocket money, fast and easy to apply, bring car payment down a lot. Provides payment easy to pay out of account, didn't have to do anything. They did it for me. All I had to do was read and signed.

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      Customer ServicePricePunctuality & SpeedStaffBillingLoan ProcessRates

      Reviewed Nov. 15, 2022

      Upstart is easy to work with. The process is quick and you get a response in a timely manner. Their customer service is excellent, caring, and friendly. I will recommend them to anyone for any reason a loan is needed. Payments are at affordable prices.

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      Customer ServiceStaffRates

      Reviewed Nov. 15, 2022

      The entire process was seamless and super simple. Every time I call up the representative is super friendly and goes the extra mile to make sure my situation is resolved to its entirety. Not to mention that Upstart not only lowered my rate they were able to cut my interest in half saving me over $100 a month.

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      StaffRates

      Reviewed Nov. 15, 2022

      I am happy with the overall ease of the process. I am disappointed in the interest percentage. You are helping build credit while raping my wallet. But, I needed the refinance, so beggars can't be choosers. Hopefully this will put my credit where it needs to be, to avoid those high rates.

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      Upstart Auto Refinance Company Information

      Company Name:
      Upstart auto refinance
      Website:
      www.upstart.com