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Reach Financial Reviews

Formerly Liberty Lending

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About Reach Financial

Reach Financial offers personal loans to help you refinance credit card debt or consolidate debts from various creditors. You can check your rate on a loan from $3,500 to $40,000 with no effect on your credit score, then customize your loan terms. Other benefits include monthly access to your credit score, the ability to pause your payment for up to 90 days and U.S.-based customer service.

Pros
  • Customizable loan terms
  • Free credit score monthly
  • Payment pause up to 90 days
  • Cash bonuses for paying on time
Cons
  • Limited uses for loans
  • No weekend phone support

What is Reach Financial?

Reach Financial’s goal is to help customers pay off debt faster. It provides personal unsecured loans for refinancing credit card debt and consolidating debt. Reach Financial claims its customers have paid off a total of $1 billion in debt while also raising their credit scores an average of 50 points over three months by making on-time payments.

Reach Financial loans are issued by either Pathward National Association or FinWise Bank. Reach Financial is based in New York City and offers customer support by phone Monday through Friday.

How does Reach Financial work?

You can get started with Reach Financial by checking your rate online:

  1. Choose a loan amount between $3,500 and $40,000. Select your loan purpose: consolidating debt or refinancing credit card debt.
  2. Fill out identifying information, including your name, email address, phone number, date of birth and address. You also need to provide your gross annual income, type and length of employment and monthly housing payment.
  3. Once you have submitted the required information, you’ll see your rate in minutes. Reach Financial runs a soft credit check, so your credit score won’t be affected. From there, you can customize your loan terms before officially applying for a loan. You’ll choose a payoff strategy during the process, which includes the loan balances you want to consolidate or refinance.

Your loan comes with other benefits, like free monthly credit score updates and even cash bonuses for paying on time. If you’re struggling to meet a payment deadline, you may be able to pause your payments for up to 90 days by submitting a hardship request. Your loan will continue to accrue interest during this period.

Reach Financial rates

Reach Financial’s fixed annual percentage rates (APR) range from 5.99% to 35.99% at the time of publishing. The rate you get depends on your credit history, loan amount and term length. Reach Financial charges an origination fee from 0% to 8%. The best way to find out your rate is to check it on the website; it takes minutes and doesn’t affect your credit score.

Reach Financial FAQ

Does Reach Financial affect my credit?

Checking your rate from Reach Financial doesn't affect your credit. Typically, a lender only does a hard credit pull once you formally apply for a loan. This can lower your score by several points.

Can you refinance with Reach Financial?

Reach Financial offers debt consolidation loans and loans that help you refinance your credit card debt.

How much money can I borrow from Reach Financial?

You can borrow between $3,500 and $40,000 from Reach Financial.

How long does it take to get a loan from Reach Financial?

It takes around 48 hours after loan approval for a creditor to receive the loan funds, according to Reach Financial.

Is Reach Financial legit?

Reach Financial is a legitimate company that has helped borrowers pay off hundreds of millions of dollars in debt. Loans are funded by two FDIC-insured banks. The company offers several good features, including monthly credit score updates and payment pauses. However, unlike with many other lenders, you can only use its personal loans to pay off debt. If you're looking for a debt consolidation loan or a credit card refinancing loan, we suggest getting a rate quote from Reach Financial and comparing it with other offers.

Reach Financial Reviews

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    How do I know I can trust these reviews about Reach Financial?
    • 4,677,304 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Customer ServicePunctuality & SpeedLoan ProcessRates

    Reviewed April 25, 2025

    Wouldn't recommend. My opinion this is an unhealthy alliance between National Debt Relief and this overpriced lender. If you're in debt management and cannot make payments, seek an attorney's advice instead of this lender. Don't give into the pressure sale of this lipstick on a pig. First of all, the interest rate offered was terrible and worse than my current lender or cc companies. Second, they basically showed on paper that I was restarting my payment plan structure with longer terms vs what I was currently. Third the payments were higher than what I'm currently paying.

    I suggest if your debt management company is suggesting these guys hang up on them. My "consolidation review" with my debt company quickly transitioned into well if you want a house better I recommend this loan company. Which seems odd to begin with. The lender offered horrible terms with 22% interest over a 64-month term. If you have no other outs and must consider their loan I highly recommend discussing with counsel before signing any of it. I didn't accept their lending offer and choosing instead to continue with my debt management company's current plan. In my opinion from my recent experience Reach's offer and behavior is predatory lending.

    Thanks for your vote!
    Reach Financial
    Response from Reach Financial

    Thank you for your feedback and were sorry to hear that you were disappointed with the loan offer. We understand how tough financial situations can be, and we want to clarify how our loan is designed to help.

    Our Express Settlement loan complements the Debt Settlement Program by providing the funds needed to settle debts quickly, helping you graduate from the program in approximately 90 days. It also helps to potentially eliminate collection calls, reduce legal risks, and start rebuilding a positive payment history with the credit bureaus.

    The loan uses a simple interest structure unlike credit cards that charge compounding interest. The interest is only calculated on the principal balance, not on previous interest, which helps save you money.

    We understand that every customer’s situation is unique, and we always strive to provide the most beneficial solution for each individual. We welcome the opportunity to speak to you in greater detail and address your concerns. Please feel free to contact us between 8:00 AM to 8:00 PM EST Monday through Friday, our phone number is 800-606-8200 and ask to speak with Kyle. We look forward to assisting you.

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      Reviewed Feb. 10, 2025

      No good. They want your birth certificate and passport. I don’t travel. I love my country. I told them to withdraw the application and I’ll take my business elsewhere. I’m working getting the hard inquiries remove from this fraudulent company.

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      Reach Financial
      Response from Reach Financial

      Thank you for sharing your experience with us. We are sorry to hear that you were disappointed with the application process and welcome the opportunity to address your concerns.

      After the application was submitted it still needed to be reviewed by our verification department to be decisioned. As part of this process, we may request additional documentation to meet our underwriting guidelines.

      We welcome the opportunity to speak to you in greater detail and address your concerns. Please feel free to contact us between 8:00 AM to 8:00 PM EST Monday through Friday, our phone number is 800-606-8200 and ask to speak with Kyle. We look forward to assisting you.

      Customer ServiceStaffLoan ProcessRates

      Reviewed Nov. 18, 2024

      I was directed to Reach through another debt consolidation company. While talking to the representative from Reach, he assured me that both of my creditors would be taken care of with the loan that I would be receiving. Two creditors is all that I have, totalling about 25k. As we talked more, he got information from me and informed me of my monthly payment and the total months that I would be paying if I did the consolidation. I told him everything sounded good and I would like to go ahead with the loan. He started sending me different papers to sign and the loan quickly was approved at a pretty high interest rate of 28%. I thought that it was rather high considering my credit score was around 750, but went forward with it anyways. I thought paying one creditor would be better than two.

      I was a "silly rabbit" with this loan as it turns out. The representative did not give me all the information regarding the loan, such as origination fees. The whole time we talked he never mentioned it. He also did not tell me the loan was approved for less than what was originally stated. I know that I should have been more careful before signing documents that were sent. I knew better. I should have had something in writing to verify what the representative was saying. I was also told that this would be payable in 24 months. After the loan was approved, it came back as 48 months to pay it off. The only thing that I was told that was correct was the monthly payment, sort of.

      It took about 2 weeks to pay the creditors after the "consolidation". The real trick was that there was no consolidation. I found out after making my first payment that one of the creditors had not been paid off. I came for debt consolidation, but there was no consolidation going on here. They only approved enough to pay one creditor and gave the other one 3k, which means that that creditor is still looking to be paid monthly. My payment to Reach is now almost $200 dollars more than what I was giving the creditor that they paid off.

      I tried to get consolidation to help with debt but ended up with more after dealing with them. I can't afford an extra $200 as month or I probably would not have contacted them. I keep talking to customer service reps to try to get them to see that no consolidation occurred with this loan. I always get the answer, "Everything is finalized now, and we can't change the payment or do anything about the loan". This was a bad loan, and nobody seems to see it. I started with two creditors and still have two creditors, but one of them is now Reach, wanting bigger monthly payments than I can afford. I guess my credit score is about to take a nosedive. I will pay what I can afford, which is not what they want. I guess something is better than nothing.

      If getting a loan through them inquire about origination fees and any other fees before signing. Make sure what you are signing for is the amount needed to satisfy creditors and make sure that you have it in writing before signing anything. I rushed into this trying to settle debts. Take your time. Don't be fooled like me. This has been a miserable experience. The only thing that I have offered is forbearance, which is pretty much useless. Pay pushed back until later. Ideally, I would have liked for someone to revisit the loan and see that it's useless. No benefit to me at all. This is all true and I am a current customer.

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      Reach Financial
      Response from Reach Financial

      Thank you for taking the time to share your experience, and we’re truly sorry to hear that it left you feeling disappointed.

      With our consolidation loan, customers do have the ability to adjust both the amounts allocated to their creditors, the repayment term before submitting the application and the origination fee is displayed on the Truth in Lending Disclosure. This is part of our effort to provide flexibility and transparency during the application process.

      The loan uses a simple interest structure unlike credit cards that charge compounding interest. The interest is only calculated on the principal balance, not on previous interest, which helps save you money.

      We welcome the opportunity to speak to you in greater detail and address your concerns. Please feel free to contact us between 8:00 AM to 8:00 PM EST Monday through Friday, our phone number is 800-606-8200 and ask to speak with Kyle. We look forward to assisting you.

      Customer ServiceLoan ProcessRates

      Reviewed Oct. 11, 2024

      Customer service is in India, where a man (when I questioned whether it was necessary to do the loan at all) shamed me, blamed me for the debt because I am a woman, and asked if it was fair to my husband to not do this loan. Then, they wouldn't give us the interest rate before us signing, which ended up being almost 26%. I regret working with this company, 100%. I also suspect they have an unethical relationship with National Debt Relief - just based on how all the sudden it was impossible to get more than 18% debt reduction after we signed for the consolidation loan. Just don't. I don't know where these good reviews come from because there is no way.

      Thanks for your vote!
      Reach Financial
      Response from Reach Financial

      Thank you for sharing your experience and we sincerely apologize for the dissatisfaction you experienced.

      We want to assure you that all of our customer-facing teams are 100% U.S. based, and we welcome the opportunity to investigate your concerns further. Please feel free to contact us between 8:00 AM to 8:00 PM EST Monday through Friday, our phone number is 800-606-8200 and ask to speak with Kyle. We look forward to assisting you.

      Reviewed May 12, 2024

      I found this company through a credit score site that preapproved me with my credit score and was amazed how fast everything went through..I was hesitant at first in going through this company until I researched it more and seen a lot of good reviews. Thank you Reach for helping me!

      Thanks for your vote!
      Reach Financial
      Response from Reach Financial

      Thank you for sharing your positive experience with us! We're delighted to hear that you found everything moved swiftly and you benefitted from researching fellow reviews. It's always rewarding to know that we could ease your hesitations and fulfill your needs successfully. Your kind words inspire us to continue delivering great service. Thank you for choosing Reach!

      Verified purchase
      Online & AppStaffLoan ProcessTransparency

      Reviewed July 29, 2023

      Having Reach Financial consolidate your loans into one, which was initially what I wanted to do, was a blessing. And with the low price, it was very nice. It was a no-brainer. The application process was very simple and the reps were very helpful and flexible. They told me what the process was and it took 90 days for everything to transfer over to Reach Financial. But it was immediate. There wasn't much for me to do. What they said would happen, happened. The reps were very transparent, clear, knowledgeable and personable. If I had a question, they answered it. If they didn't know, they got someone who did. It was a very pleasant experience.

      Working with Reach helped me get to my goal to be debt free. It's not stressful, which is wonderful. They laid it out and didn't overwhelm you with a whole lot of information, like spam mail. It's very personal to me as well because when I went through National Debt Relief, I was very upset with myself. This is something that you don't want to do or have to happen but it did. But there was a solution and with Reach Financial, they took all of that stress away. I had a loan to pay for those creditors and get everything all done in one swoop, and it took a lot of stress when that happened.

      Thanks for your vote!
      Reach Financial
      Response from Reach Financial

      Thank you so much for sharing such a delightful and detailed review of your experience with Reach Financial! We are thrilled to hear that our loan consolidation service helped you along your path to becoming debt-free without adding to your stress. It's wonderful to know that our team could provide a personal touch, clarity, and effective solutions during every step of the process. We are grateful for your trust and look forward to continuing to assist you whenever needed!

      Verified purchase
      Rates

      Reviewed July 29, 2023

      I like the rates with Reach Financial. It was also easy to understand how to fill the application out.

      Thanks for your vote!
      Reach Financial
      Response from Reach Financial

      Thank you for sharing your positive experience with Reach Financial. We’re delighted to hear that you found our rates favorable and the application process easy to navigate. Providing clarity and simplicity in our services is important to us, and we're thrilled it contributed to an excellent experience for you. If you have any further questions or need assistance in the future, feel free to reach out. We appreciate the opportunity to serve you!

      Verified purchase

      Reviewed July 17, 2023

      A lot of the application was done electronically. So, once everything got submitted, I received a noticed that really outlined the summary as well as some of the information that they would be leveraging. Also, the customization was user-friendly to where I could select how I wanted to distribute different resources. Once I was ready, I was able to execute digitally and everything was smooth. But I wanted to have additional funds allocated and the information that I was given was that it was just not available at the time. I would have liked a little bit more clarification on how I could have additional resources approved because if I wanted to revisit that, I could absolutely do that as opposed to having a hard line in the sand saying, "No, this is what it is."

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      Reach Financial
      Response from Reach Financial

      Thank you for sharing your detailed experience with us. We're pleased to hear that you found our application process user-friendly and efficient. However, we apologize for any confusion regarding the allocation of additional funds. We understand that clear communication is vital and would like an opportunity to provide further clarification. Please feel free to reach out so we can discuss your options and ensure you have all the information you need. Your satisfaction and peace of mind are important to us, and we're here to assist in any way possible.

      Verified purchase
      Customer ServicePunctuality & SpeedStaffLoan Process

      Reviewed July 16, 2023

      I was going through National Debt Relief and they said I had done so well, making on-time payments and it was a good opportunity for me to get the debt settled a lot faster with a loan through Reach Financial. I had a few questions and the rep answered all of them. I didn't initiate this myself so, I was a little unsure. But he went through everything with me and was very patient. So, the application process was easy and the customer service was great. The turnaround was a day or two before I got the first settlement and that was fast. Five days later, I got another one. So, Reach appears to settle quickly. I haven't got my first payment through them yet and they said it might be slightly higher than what I'm paying but somewhat comparable. At least the settlements are done and it's not putting me so much in the hole where I'm going backwards of having to pay so much money. It's been a great experience so far.

      Thanks for your vote!
      Reach Financial
      Response from Reach Financial

      Thank you for sharing your experience with us! We're thrilled to hear that the transition to Reach Financial's services was smooth and that our team was able to assist you effectively. It's wonderful to know that the process was quick and our customer service met your expectations. We appreciate your kind words and confidence in us. Thank you for choosing Reach Financial!

      Verified purchase
      Staff

      Reviewed July 16, 2023

      They were very informative, helpful, and kind. They were pretty good. Reach settled our debt.

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      Reach Financial
      Response from Reach Financial

      Thank you very much for taking the time to share your kind words! We're delighted to know our team was informative, helpful, and able to meet your needs. It’s great to hear that you had such a fantastic experience. If there's anything more we can do for you, please reach out. Your satisfaction is our highest reward!

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      Reach Financial Company Information

      Company Name:
      Reach Financial
      Website:
      www.reach.com