
Upgrade Reviews
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About Upgrade
Upgrade is an online and mobile banking solution that offers personal loans, credit cards and deposit accounts. With Upgrade, customers can combine online and mobile banking with affordable loans and cards, high-yield savings accounts and rewards checking accounts. Customers also benefit from free credit monitoring, alerts and credit education tools. Upgrade’s fully online service offers fast transactions, a simple approval process and easy banking.
Visit www.upgrade.com/personal-loans- Fast approvals
- Loans up to $50,000
- 4.02% APY on savings accounts
- Same-day transfers up to $100,000
- $10 late fee on loans
- High origination fee
Upgrade Reviews
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Reviewed Aug. 8, 2026
Fast and convenient. They do exactly what they promise.

Reviewed Aug. 8, 2026
Application process not accommodating to elderly people, lacking instructions and the document upload process is unclear and difficult to complete on a laptop or pc where scanned images cannot be used. Had to use a cell phone to upload some documents. Otherwise, the people were great. They were personable, timely and professional during each stage. Had a few technical difficulties but I’d recommend Upgrade.

Reviewed Aug. 7, 2026
I was approved by Upgrade quickly. The representative I talked to was very pleasant, helpful and professional.

Reviewed Aug. 4, 2026
Ease of application. Fast funding!! This was the fastest I have had my bills paid and mine deposited.

Reviewed July 29, 2026
I had a great experience with this UPGRADE. The application process was quick and easy, everything was explained clearly, and I received my loan faster than expected. I would definitely recommend them to anyone looking for reliable financial assistance.
Reviewed July 28, 2026
I was just approved for my second loan with Upgrade where I have experienced quick approvals; however, I want to highlight a couple situations in their approval policy that has left me baffled. The first loan I applied for was under $2K which was paid off pretty quickly, but before paying it off, I needed a larger loan to complete a landscape project. During this time, I received a "pre-approval for $45" from Upgrade but was denied because I had not paid off my first loan. When I asked why send me a pre-approval and deny me credit, Upgrade cited that I could not have two existing loans with them. I was able to get the loan I needed through American Express, problem solved.
I paid off the first Upgrade loan early as I had intended. So last week I applied for a smaller loan with Upgraded and this time, I received a phone call from a representative to confirm if I was recently approved from a new loan from American Express, to which I stated yes. She then stated that Upgrade could not approve me for the loan because the new loan account was not yet reflected on my credit report and was unable to provide any additional explanation as to why.
My initial thought was, if you are able to see the new account, why the need to call and ask. I asked to escalate the call to a supervisor, who was very polite and confirmed that the new account was in fact reflecting on my credit report and quickly recommended my approval. I received a deposit within 3 days. The brevity of review is very light, considering the positive outcome. I would recommend Upgrade to discover a strategy to be more transparent in their approval criteria as it relates to my experiences. The outcome could have been better.

Reviewed July 28, 2026
I recently used Upgrade to consolidate my credit card debt, and the whole process was incredibly easy. From applying to getting funded, everything was quick and straightforward. Their rates were competitive compared to other debt consolidation lenders and definitely better than the interest rates on my credit cards. One thing I really liked was that they paid off my credit cards electronically instead of mailing paper checks like many traditional lenders. That made the process much faster and more convenient. Overall, I had a great experience with Upgrade. I would definitely use them again in the future and would recommend them to anyone looking to consolidate their debt.
Reviewed July 28, 2026
I have really received a awesome financial experience with Upgrade from travel to medical. Thanks, Upgrade for being there when I really needed you. I will never let you down. ❤️🙏🏾
Reviewed July 27, 2026
Very easy and seamless process. Great customer service and fast turnaround time would definitely recommend.

Reviewed July 27, 2026
Upgrade is one of my emergency cards, I count on them when things get crazy, so I wanted a loan. There was no problem getting a loan from upgrade, fast, efficient and reasonable, thank you Upgrade for always having my back. Don. B.

Reviewed July 27, 2026
I have been working hard to better my credit, along the way I found Upgrade. They have been exceptional for my personal loan needs and met my expectations. I am super happy with them and my experience with them.

Reviewed July 24, 2026
I needed to purchase something I dearly wanted but did not have the resources. Upgrade gave me a loan and got it to me fast. Thanks, Upgrade. Highly recommended.
Reviewed July 23, 2026
From start to finish everything was very easy and as long as you submit everything needed when requested you can have your loan in your bank account within 24 hours. I know I did.
Reviewed July 21, 2026
This was the fastest loan process that I have been involved in. From application to funds in my account was 3 working days.
Reviewed July 21, 2026
Super fast processing, less than one day, lowest rate of all possible loans available.

Reviewed July 16, 2026
Have newly been picked up by Upgrade. Messed up something where I got 2 loans instead of one. It was called a consolidation loan and was applied to two of my credit cards. Upgrade was helpful in telling me how to get it returned by those cards. One card would not do it and kept it as a payment. The other is processing it now. But Upgrade does not take credit card payment or it would have let me pay it back from those cards. That bothered me a lot. Otherwise, I have no issue with Uprade or their service.
Reviewed July 14, 2026
Outstanding Service & Rates. I thought it was an easy process. Great work. Really appreciate. Upgrade. Thanks.
Reviewed July 13, 2026
I am so glad I found out about Upgrade! I needed airline tickets in a pinch. I was able to get them using their website with very little trouble. The website is easy to navigate, the application process is effortless with quick approval. Upgrade really comes through when you need it.

Reviewed July 13, 2026
It’s super easy and fast. This is my second time using upgrade! I’ve never had any issues and I would recommend to anyone that is looking around at different places.
Reviewed July 13, 2026
The process was beyond simple and deposited quickly. I used twice already and was extremely pleased. One time for a cruise and the other to get out of debt and purchase airline tickets.

Reviewed July 12, 2026
Great experience with Upgrade. I am a repeat customer and refer them to anyone seeking financial services.
Reviewed July 12, 2026
Am a repeat customer of Upgrade, and they continue to impress me. Just make your payments on time and be responsible, and they will take care of you.
Reviewed July 11, 2026
The application process was straightforward, and the competitive rates were impressive. The seamless application and funding process were particularly noteworthy. I have tried other lenders to compare customer experiences, and Upgrade stands out as the best. I wholeheartedly recommend Upgrade
Reviewed July 11, 2026
The process was seamless, approved in no time and awaited funds were deposited quickly. APR can be a little high, but all in all, I have had no problems and I'm always satisfied.
Reviewed July 10, 2026
It was easy and quick. When I speak to someone they are very professional and friendly.

Reviewed July 8, 2026
I am still in the process but I had applied with a different company who sent my information to every payday loan institution in America. Within hours all my passwords and information were compromised. I spoke with an employee who called me and almost cussed him out until he said a few key words that I knew he was not a scam. I told him what had happened and he told me exactly what to do. I have spent 3 days trying to fix what one mail flyer did. Thank you Upgrade. I am hopeful to have a long lasting relationship.

Reviewed July 7, 2026
The loan process was easy and fast. The funds were available in my account in two days. This was a stress-free process. I highly recommend going to Upgrade first for all your loan needs.
Reviewed July 7, 2026
Upgrade fast response made it easy to consolidate my credit card debt into one payment. I like the convenience of applying online, and having all documents available online as well. I would recommend them to anyone looking to consolidate and streamline multiple debts.
Reviewed July 6, 2026
We've used Upgrade twice so far for home improvement loans. It couldn't be faster or simpler. The money was in our account the next day.

Reviewed July 5, 2026
Quick and responsive in a time of need. Much appreciate the experience and professionalism.
Reviewed June 29, 2026
They are easy to work with and very customer-oriented.
Reviewed June 27, 2026
Best company ever, fast approval, deposit and excellent customer service.

Reviewed June 27, 2026
I am a repeat customer of Upgrade, and they continue to impress me. I recently took out a personal loan and was approved quickly. Just a couple of days later, they reached out and offered an opportunity to refinance my auto loan. As a first-timer to auto refinancing, I was a bit unsure of what to expect, but the entire process turned out to be incredibly simple and straightforward. Why They Stand Out:
Clear Communication: They take the extra time and attention needed to make sure you fully understand what is being asked of you as a customer, and exactly what is needed on their end.
If you want a seamless financial process backed by a team that actually cares about clear communication, Upgrade is the way to go!
Reviewed June 24, 2026
This was a quick, efficient way to get a loan. I was pleased with the service and rates.
Reviewed June 22, 2026
I was happy to be receiving a $10,000 loan but what I wasn’t happy about was not seeing the full amount in my checking account. That’s my fault not theirs, but that high fee will definitely encourage me not to come back.
Reviewed June 22, 2026
Very quick on responses and approval. 2 days I was taken care of. Thanks.
Reviewed June 20, 2026
Well everything was seamlessly. I've been a Upgrade customer for years with the credit card. The loan section is really good too. Other than the origination fee everything else is good.

Reviewed June 20, 2026
Thank you for giving me a chance on all the other loan places denied me. Thank you also for being fast, efficient and customer service was great as well.
Reviewed June 20, 2026
Very easy to apply, had no problems whatsoever! Great to work with and approval was quick, it took only a few days to apply my loan request.

Reviewed June 19, 2026
We needed to get things together quickly, and Upgrade helped us tremendously!! We are so appreciative! Thank you. ❤️

Reviewed June 19, 2026
This is the first time with Upgrade, and I have to honestly say, I absolutely love it. From start to finish, while financing my HVAC system, it was quick and simple. Great staff.
Reviewed June 16, 2026
Quick and easy process, funds available fast. Definitely will be using their services again.

Reviewed June 15, 2026
Extremely fast and easy process! And by far the absolute best rate I was offered.
Reviewed June 15, 2026
This is one of the most convenient, fast ways to get a loan. I would do it again in the future. The process is amicable for the times we’re in. I would refer with 5 stars. Thank you.
Reviewed June 14, 2026
I have come here twice for loans and everything was fast and simple. The app is easy to use and straightforward. I probably could’ve gotten a lower rate with my bank but I didn’t even check. I have dealt here before and pleased with how everything went.
Reviewed June 14, 2026
I've gotta give it to Upgrade, they have one important tool in their loan approval process that all other banks need to include in their lender process. It's flawless, it's genius and it does give the lender and instant look at you as a potential borrower. Upgrade asks to have access to your bank account, once in your bank account, they can see all your highs (I deposited over $22,000.00 this past month,) and verify any lows it they exist. One last important point, Merrick Bank is a low-end lender for high-risk borrowers, 24-hours before Upgrade approved me, Merrick Bank denied me off a soft pull of credit report.
So, I instantly sent them a message giving them the one tool they are missing in their loan approval algorithm processes, they need to get access to the borrower bank account. Upgrade approved me within 30-45 seconds after accessing my bank account. So, anyone thinking about getting a loan, keep a clean bank account and maintain positive growths. Give Upgrade a chance and I am sure it will work out for you as it did for myself.
Reviewed June 12, 2026
Excellent customer service, clear and concise without the unnecessary roundabout.
Reviewed June 9, 2026
Every other source denied me. Upgrade approved me in minutes and I finally have a plan to get debt free!

Reviewed June 3, 2026
I wanted to consolidate some credit card debt. After completing the request, I was approved and received my funds in a total of two days from start to finish. Totally painless process.

Reviewed May 27, 2026
I found Upgrade while looking for something else. After reading up on it, I decided to give it a try. The process was easy and to the point with lightning-fast response. Customer service was excellent and made the experience enjoyable. My new go-to.
Reviewed May 26, 2026
Upgrade is a very good company for fast cash in case of emergency. They are flexible, they have various types of loans to fit your needs, highly recommend this company. 2026 cash in hand.
Reviewed May 25, 2026
Quick and easy. Applied and funds were in my account the next day.
Reviewed May 25, 2026
As a customer, my new loan was processed quickly and efficiently. Good customers are in a trusted hand with Upgrade.

Reviewed May 17, 2026
Quick response and funding. Great to work with the reps.

Reviewed May 16, 2026
I’ve used Upgrade several times and have always had a smooth experience. Fast process, clear communication, and easy account management. Funding was straightforward and reliable each time. Overall, a solid lending experience.
Reviewed May 12, 2026
When I applied for the loan, I was really surprised how quickly things got approved and mostly, how quickly the funds were transferred. I would certainly recommend to family and friend. It certainly didn't disappoint. This is the one loan offered that was worth trying.
Reviewed May 11, 2026
Was sent a pre-approved up to 25k when I went online and was offered 1k. So in my mind this is a scam company. If you send out an offer and then don't and won't match you're a scam. Horrible company.
Reviewed May 11, 2026
I was approved on Thursday and funded by Monday. Easy process. Fees are high and interest rate is not the best, but I plan on paying it off quickly. Very upfront. Be careful in selecting the option to consolidate because many of the credit card companies don't accept their payoffs.
Reviewed May 10, 2026
Fast! Easy! Extremely helpful! It is helping my family in a time of need until funds become readily available.
Reviewed May 6, 2026
The process was fast and easy. I think it took less than maybe 1 hour for my approval. The funds was deposited into my account the next day, the payments and terms are very reasonable. Affordable, and this is a credit builder for me as well.
Reviewed May 5, 2026
Needed a loan at the last minute and decided to take an offer from Upgrade. I figured "what do I have to lose." Submitted my request and a day or so later my request was approved and the funds were in my account. I was real pleased on how easy and effortless it was. Compared to walking and waiting at a local bank, etc. This is way faster. I would do it all over again and appreciate the fact that Upgrade was there to help me out!
Reviewed May 5, 2026
Other than high origination fee, the experience from application being easy to deposit into bank account is fast, with every detail provided with utmost transparency.
Reviewed May 4, 2026
Very easy process. No headache. Little higher interest rate than I expected but doable.

Reviewed May 2, 2026
I have taken out two loans with Upgrade and they have been fast and easy. I love them. They have been very helpful when I need them!!!!
Reviewed May 2, 2026
Upgrade made the whole process fast, easy, and uncomplicated. I am very happy with the results and appreciate the help that Upgrade provided. I will definitely recommend Upgrade to everyone I know.
Reviewed April 27, 2026
I do not think I have ever been so pleased as I am with the process of obtaining a consolidation loan in my life. This was experience I have ever had when it comes to banking. So efficient. I cannot recommend enough. I will continue to work with Upgrade from here on out.
Reviewed April 26, 2026
I have used Upgrade for almost 4 years. The process is easy and simple. The only con is the origination fees are high. Otherwise they are great.
Reviewed April 26, 2026
Was a little skeptical at first and was unsure if this was the right way to go as far as a loan, but after filling everything out I felt more comfortable with the procedure. Very convenient and looking forward to future business with them if needed.
Reviewed April 25, 2026
This was a very simple and quick approval. I was provided with updates and instructions. I really enjoyed this process. Thanks.
Reviewed April 25, 2026
Very easy and clear process. Fast approval and funding. I would definitely recommend
Reviewed April 24, 2026
I applied for a personal loan, it was very easy and fast. I was approved on Friday and received my money on Monday; the next business day. I had a few questions and the live chat was quick to answer and if they weren't sure they connected me to who I needed to speak to. Thank you all, you rock!
Reviewed April 20, 2026
So easy, so efficient, no hidden fees.. All transparent..
Reviewed April 19, 2026
Very easy process and fast response, I used Upgrade for airline tickets and personal loan, very good experience.
Reviewed April 19, 2026
I was approved within a few hours after applying and it took about another day or so to get my money. I'm so glad I came across Upgrade!! I am currently shredding all my credit cards so I'm not tempted to use them.
Reviewed April 15, 2026
I would absolutely recommend anyone who is looking for a fair, easy and smart loan process. It literally take only minutes to complete the application and your money is in the bank within 24 hours.. I am extreme happy with the interest rate and the amount to pay back.

Reviewed April 13, 2026
Upgrade got me a Business Loan and approved in a few minutes at a responsible rate. The funds were in my bank account within 24 hours. Very smooth. Thank you Upgrade.
Reviewed April 11, 2026
Quick, seamless process. Highly recommend Upgrade!

Reviewed April 9, 2026
Excellent and smooth service. Processing time was within 48hrs and from approval to disbursement within a week altogether. Reasonable rates and great discount offers. I couldn't be more pleased to work through Upgrade. It solved several issues I had due to the multiple government shutdowns. Thank you for making a positive impact for my situation.

Reviewed April 6, 2026
I applied & was approved right away. Was fast & easy.
Reviewed April 4, 2026
Very helpful and easy to navigate through the process. This is amazing company that assist you along the way.

Reviewed March 31, 2026
Used them a few years back. It was quick and easy, so I used them again recently. Unfortunately interest rates are a little more but, their process is so easy. Great experience all around.
Reviewed March 25, 2026
The whole process to get approved was quick and seamless. The communication when I had questions, customer service was very quick to respond. The turnaround time once I was approved was one business day, which was very convenient.
Reviewed March 22, 2026
I got my loan in a short period of time. The Rate and origination fee is reasonable. I don't know what else I could say except that I had a very pleasurable experience in obtaining this loan. A++ transaction.
Reviewed March 21, 2026
I won't complain about rates, time to process, or credit hit, but internal services and customer service are very questionable. When I got my auto finance I was promised no penalties and ease of extra payments. So far ease is the farthest from the process. They do not allow you by yourself to go online and make extra payments that differ from the amount you set. You can set an increased amount on a specific day, but even when you are ahead, they do not allow any kind of additional payments without waiting through a long hold time for customer service. Then the person you get may not be allowed to process your request. I spoke with a young lady that claimed to be a loan manager and assured me this was not their policy, and it would be reported to IT and resolved quickly. Over a month ago, and so far absolutely nothing. They need to be investigated.

Reviewed March 20, 2026
Fast loan process. Huge Origination fee if you can stomach it. If you ever actually need help, when you find their hidden phone number, it will be a call center in India with a long hold time and answers repeated 3x times until they can be understood. If you ask for a supervisor, it will be another rep from the Indian call center. Beware. AI would be a better call center option at this point.

Reviewed March 18, 2026
I now currently have two separate loans through Upgrade. Their process is easy to navigate through. They were able to match the total payment amounts from multiple credit cards. But now instead of an unknown amount of years for repayment. I will be able to pay back what I owe in five years. Meaning a total savings on interest. Let alone peace of mind. As always I appreciate Upgrade and will definitely be recommending them.
Reviewed March 16, 2026
I took out a home improvement loan. I called today 3/16/2026 and I ask if I can pay extra on the principal, and I was told that I could not. This company is forcing me to stay in this loan for the full duration. The only way I can see paying off this loan earlier is if I make additional payments. I advise anyone looking for any type of loan to not do business with this company.

Reviewed March 13, 2026
Getting a loan to pay off my credit card debt turned out to be one of the easiest financial decisions I’ve ever made. The entire process was simple and straightforward from start to finish. The application was quick to complete, and the instructions were clear, which made it easy to understand exactly what information was needed. I didn’t feel overwhelmed or confused at any point during the process.
One of the things that stood out the most was how fast everything moved. After submitting my application, the approval process didn’t take long at all. I was notified quickly that my loan had been approved, which immediately gave me a sense of relief. Instead of waiting days or weeks like I expected, the funds were deposited directly into my account the very next day.
Having access to the money so quickly allowed me to pay off my credit card balances right away. It took a huge weight off my shoulders and helped simplify my finances by replacing multiple payments with just one. Overall, the experience was smooth, fast, and stress-free, and it made managing my debt much more manageable.

Reviewed March 11, 2026
Definitely a ten out of ten service especially if you need the funds quickly. Funds are deposited usually the next day after approval. High interest rates. Will definitely be using in the future if needed.

Reviewed March 10, 2026
Upgrade made the loan process quick and easy. I am a return customer so a lot of the approval process was already done. It makes it so much easier dealing with someone who knows you vs. someone who interrogates you.

Reviewed March 4, 2026
Just want to share my experience with Upgrade regarding unauthorized transactions. They are the worst bank EVER to handle such matters. They will lie and misguide you to not take any responsibility whatsoever. They have an employee, named Xavier, who always answers the phone and he is as dumb as a bag of rocks. I definitely would NOT recommend this bank to anyone. They have the worst customer service when it comes to a serious situation such as "unauthorized merchants" taking your money. Be careful!.
Reviewed March 2, 2026
Very easy for the whole process, just a few minutes online to get approved and that's it!! Very pleased and would highly recommend! getting your money deposited into account was very fast...in account the next day.
Reviewed Feb. 28, 2026
Upgrade is the best place to get assistance. Have your documents, upload them, and the money is yours in less than 3 days. Also, be reminded all payments must be automatically deducted from your account. It helps me because I don't have to worry about forgetting to pay. Thank you guys for all your help!
Reviewed Feb. 27, 2026
DO NOT USE UPGRADE. I used Upgrade to purchase airline tickets on Air Canada. Loan was paid in full November 2025. We canceled our airlines tickets February 18, 2026 and Air Canada emailed that we should receive a full refund via original payment. Air Canada refunded Upgrade on February 19th as noted on my Upgrade account. Upgrade policy states it will refund money within 10 days. I contacted Upgrade on February 27th, 2026, asking about my refund expecting it to go back on my bank debit card (original form of payment). The representative, Joshua, told me they could not refund back to my debit card. He said I needed to add (link) my bank account to Upgrade to receive the refund OR they could mail a CHECK, but it would take 4 to 6 weeks!
I asked Joshua for an email conformation regarding the refund. He said they don't email confirmations but made a note on my account. I did not want to share ALL banking information with Upgrade, so I asked for a refund CHECK. Now, I have to wait 4 to 6 weeks to receive my check for $1863.34. I have never had a refund take this long from other payment systems. Had I not reached out, the refund would have never been processed.

Reviewed Feb. 22, 2026
Upgrade offered me the best rate and loan options. Requesting a loan was simple and the approval process was smooth and easy. I am grateful for their expediency.
Reviewed Feb. 22, 2026
I am a very cautious and skeptical person. So when this process was so fast and so easy I thought it was a scam. But to my delight, it was not a scam. I was approved and funds came in as promised. They did what they said they were gonna do and it was just a no hassle experience. I wish I found this sooner. I would highly recommend this to the people who desperately need help. IT REALLY WORKS FAST AND EASY.
Reviewed Feb. 19, 2026
Outstanding experience overall. I applied for a loan with this bank and wasn't sure what to think because this bank lack actual physical branches. And there's no actual human experience but lo and behold it was fast and easy without someone lecturing you about how much debt you accumulated. Also you can set up a checking and savings account and fund it several ways. So far the two neo banks doing this I know of is Upgrade and Upstart. This may be the wave of future banking.
Reviewed Feb. 17, 2026
Didn't expect to be approved for the amount I receive. Application easy to complete, answer quick and transferring funds even quicker. So happy to try and get an awesome results.

Reviewed Feb. 16, 2026
I am hoping this review will be able to reach everyone in time before you decide to go with this company, Upgrade for any type of loan. I made a consolidation loan with Upgrade to of course consolidate all my credit cards. After reading some of the reviews, I was convinced this was the company to get my loan, so I did. Getting the loan was effortless, and very easy with excellent customer service to bait you in. However, if you are asking for temporary hardship, they will not help you or listen to your concerns. They instead let a computer generate what you should be paying. I had never had any issues with paying what I had borrowed, and I am always making sure my payment has gone through.
I was enrolled in autopay to make sure my payments are never late. It is very disappointing when this company does not show the same courtesy for customers who have never defaulted on their loan, when in a hardship. I have been out of a job for over a month and have no type of income coming in due to my job on an endless strike. Being on strike also prevents me from applying for unemployment, and I have been dipping into my savings to pay my most essential bills such as my mortgage, insurances, car, utilities, food, children's education and so forth. I have been looking for temporary positions, but have had no such luck getting any. Asking for temporary hardship was even difficult for me to do.
After telling them my situation, they told me that I was to pay an amount that was generated by their computer system, which I still could not afford to pay but was told I had no other choices. They lowered my payment to an amount that I still could not afford to make due to my hardship, and interest rates remain the same, while the rest of what I don't pay will accumulate even higher interest rates. My second option was to call back if I am not able to pay to see if they can offer me better options after defaulting on my loan. The whole reason of calling them ahead of time to report my loss of income was to avoid any negative outcomes to my score, and to my loan.
However, the unrealistic choice given to me as a hardship aid feels like they really want me to default on my loan. As of right now, the hardship assistance they gave me was not something I could manage with my loss of income, but it was the only program they can offer. I have never been in this type of situation and will never wish this upon anyone. I am not a person who does not pay bills, I have good credit score, and very faithful to paying my bills. Unfortunately, hard times, is not something I can control, and now that I am in hardship, I have never felt so helpless. I know now not to ever go with Upgrade ever again or any who does not care for their customers in temporary hard times.
If you have read this so far, make sure you go with a different company, and ask for their hardship programs, and their rates if ever you default on a loan. This company is aiming to make more money from my hardship and that is very sad. They want me to default on my loan so my rates will increase, giving them more money. Please do not choose this as your loan company. Upgrade does not even deserve 1 star. Do your research and go for a different company worthy of faithful paying customers.
Reviewed Feb. 9, 2026
I can honestly say that Upgrade has been here for me when I've needed them. Rather it was for bill consolidation, vacation or for an unexpected emergency like I recently had. The time and professionalism from the staff was great and everything that I requested was delivered Right On Time..Thanks

Reviewed Feb. 7, 2026
The process of getting a loan is really quick and easy. Loan amount transferred immediately. Automatic repayment makes it very convenient. Great loan options.
Reviewed Feb. 4, 2026
The process was simple and easy. I applied for a loan to pay off my credit cards. You will have to upload your recent bank statement as well as your driver's license or ID card. The credit bureau they use is Transunion. Once I finish the application and followed steps that was given to upload my documents, I received an email a few hours later and said, "You're approved." The monthly payments that I have to pay are reasonable. I only requested what I needed to pay my credit card debt off. Thank you Upgrade.
Reviewed Feb. 2, 2026
Happy to report that with Upgrade's help, my husband and I are almost 100% debt free! We were not aware that upgrade could assist us in our current financial situation. Thank you Upgrade!

Reviewed Jan. 31, 2026
Quite, amazing! If up need cash for your self and to pay off credit cards card, definitely the way to go. Received funds. And paid off CC, in days of applying. Great financial resource.
Reviewed Jan. 28, 2026
I’m very satisfied with Upgrade. From the beginning, everything was fast, transparent, and easy to understand. The financing was approved without any complications, and I was able to complete everything from my phone. I definitely recommend it! Thank you!

Reviewed Jan. 26, 2026
Upgrade representatives were very helpful during the process for Debt Consolidation loan. Had no issues online use, which was very easy and direct. Upgrade has offered help in my resolution to lowering my debt where my bank could not offer.

Reviewed Jan. 25, 2026
I served 25 years in the military. This was faster and easier than registering a car! Excellent rate and professional personnel who made this the best borrowing experience ever. I wouldn't hesitate to recommend them to family and friends.

Reviewed Jan. 25, 2026
I have used Upgrade for 4 loans now and the experience continues to impress me. Straightforward, fair, and expedient during the setup process, and good tech to easily track progress and get access to information through the term. I appreciate doing business with them.

Reviewed Jan. 25, 2026
Never knew getting a loan was so easy. I was approved on the 1st try, and the computer approved me without talking to a person. Had my money the next business day after the holiday. I will use Upgrade again once I pay this loan off.

Reviewed Jan. 23, 2026
Quick and easy process. Very straightforward. Interest rates are high right now in the country so if your credit is not good, expect that. Origination fee can hurt a little, but overall, you're getting a good bang for your buck.
Reviewed Jan. 21, 2026
Waste no time helping you. APR a little high but they are such a wonderful help, took care of my problems as fast as you put in for the loan. Help me with some kind of relief to have less stress, and have referred a few people to apply.
Reviewed Jan. 20, 2026
These folks are efficient and fair. I've had nothing but good experience with Upgrade. I've had personal loans with them. I've had a credit card, checking, savings. Better value than my previous Bank.

Reviewed Jan. 20, 2026
When my credit took a hit after a divorce, one of the only lenders that would work with me was Upgrade. They gave fair terms and really saved me when other lenders wouldn't. I hope I won't need them again when I'm back on my feet financially, but it's nice knowing they're there. I can't recommend them enough.
Reviewed Jan. 17, 2026
This was the easiest transaction to request and receive funds. Simple & understandable documents. Presentation of offers explained individually for you to make the best decision for your situation. Benefits of a better rate if you choose auto pay. This is my 2nd loan with Upgrade, always a pleasure.
Reviewed Jan. 14, 2026
Upgrade has helped us rebuild our credit. They provided us with credit cards and loans at very reasonable rates even after having gone through a Chapter 7 a few years ago. We have 2 credit cards and a personal loan with them at rates that no local bank or major bank credit card rate could even come close to.
Reviewed Jan. 4, 2026
The whole experience was fast and simple. Got my money a couple of days later. Would let my family and friends know that upgrade is the place for a loan. The process was quick and simple. Could not ask for more.

Reviewed Jan. 4, 2026
This is my second time using Upgrade and the second time getting approved for the amount of money I needed when I got denied by others and the interest rate wasn’t sky high. I have a good credit score but my debt-to-income ratio looks bad. I have two major loans on my credit report that I signed as a co-owner for my children but they pay the bill but loan companies don’t give you a chance to explain that. My payments are on time, which also isn’t considered by loan companies but Upgrade came through both times. I highly recommend!
Reviewed Dec. 29, 2025
Upgrade was the easiest to apply for a loan at and quicker getting the funds send out. Straight forward without all of the junk you mumbo jumbo you usually get. I would recommend upgrade to anyone looking for a personal loan.
Reviewed Dec. 28, 2025
Very fast and seamless process! I first used Upgrade a few years ago. So this time around I already had an account on file. Took me maybe 5-10 minutes to apply and was approved within 30 minutes. Funded the next morning. Less than 24 hours.

Reviewed Dec. 28, 2025
Upgrade made me feel better and secure in helping me address some financial challenges. The app and website made it easy. No contact with customer service because of the website. Over the past 2 years of trying upgrade has definitely helped me formulate a financial plan. My first purchase of assistance was buying airline tickets and having the option to pay over time. Having great options and maintaining payments has been the greatest benefit.

Reviewed Dec. 24, 2025
Got our loan very quickly without any trouble at all! They were very helpful through the process. Anytime I had questions, they were quickly answered and we had our money very quickly. Would definitely recommend!
Reviewed Dec. 24, 2025
This was the easiest process I've ever had with getting a loan! The process was quick and easy and the money was in my account the very next day!! I applied late evening and it was immediately approved and funded.
Reviewed Dec. 23, 2025
I had used Upgrade in the past and was satisfied with the results. Upgrade gave me a timely response to my dilemma with high interest credit card debt. I appreciate the company's timeliness and helping me in my time of need.

Reviewed Dec. 22, 2025
The whole process was easy and with Upgrade paying the creditors added to the ease of the process. I highly recommend Upgrade as a means to resolving a person's debt problems. You will not be sorry in contacting them.
Reviewed Dec. 22, 2025
This is my second loan with Upgrade, and I'm grateful. I found them. They helped quickly. The whole process was very easy and quick. From start to approval took only a few minutes, and the money was in my bank account the next day. Thank you, Upgrade.
Reviewed Dec. 21, 2025
The process was very easy and the assistance provided was great hands down. The process was short and it was a life saver. And once my application was reviewed and approved my loan amount deposited promptly. The auto payment was also relatively easy to setup. I couldn’t support a better loan option better than UPGRADE.

Reviewed Dec. 20, 2025
It already sucks to need to borrow, but Upgrade made it really simple. I appreciate the help, because sometimes you need a little help. Times get tough and you want to stay on top of your responsibilities. Thanks, Upgrade. I would definitely recommend.

Reviewed Dec. 17, 2025
Upgrade is an awesome place for a loan, interest rate is amazing and it doesn't take a long time for your approval. I definitely recommend UPGRADE 100000%. Way to go and I'm happy. 😊 Will definitely be back whenever is necessary. Thank you UPGRADE. 😊
Reviewed Dec. 16, 2025
Amazing. Received a super fast approval, immediate funding, and all at a low interest rate. Better than dealing with a bank. Had prior experience with Upgrade when I took advantage of an interest free offer from a cruise line. Decided to try them for a personal debt consolidation loan. Upgrade is amazing

Reviewed Dec. 15, 2025
It takes tooo long after been approved to get email ...Loan approved over 3 weeks...Supposed loan escalated and still no response. 😑 Ask by a representative if I wanted to cancel the loan at the end of my last inquiry...and still no response.
Reviewed Dec. 14, 2025
My experience with Upgrade has been very positive. After paying off a small loan with them I applied for a consolidation loan and the process was smooth. I feel comfortable saying they are a trustworthy company.
Reviewed Dec. 13, 2025
They were able to give me a personal loan without much hassle. It was very easy, quick, and smooth. The funds were deposited in my account the next day. The app is easy to use also and walked me through every step.
Reviewed Dec. 11, 2025
Constantly asking for the same information. Slow to pay toward credit cards. Some agents more knowledgeable than others. I was told three times we have everything and then to have to recertify the same thing again and again. Very frustrating.
Reviewed Dec. 9, 2025
I have had 3 loans and not one issue. No judgment from them and no issues when I paid two off early. They have helped me out when I really needed to consolidate my credit. Highly recommended, I have told others about this company and they have all had great experiences. It’s nice to know that a company can help when you need to make financial decisions easier.
Reviewed Dec. 9, 2025
I’ve used Upgrade several times now, and every experience has been smooth and reliable. The app is easy to navigate, everything moves quickly—from applications to approvals—and they’re upfront about fees and terms, which I really appreciate. Anytime I had a question, their support team was quick to help. Overall, it’s been a consistently solid service, and one I genuinely recommend.
Reviewed Dec. 9, 2025
Very fast and quick with any response or questions you have. Very transparent with any fees associated with the loan. I love the options that I had and how I could see exactly what my monthly payment would be. The money was delivered promptly and would definitely recommend to anyone needing to pay off credit card debt. Thanks again upgrade for helping me out.
Reviewed Dec. 9, 2025
I had good help and understanding of the loan. When I needed help they walked me through it. Had a li'l problem. They help me solve it. Not only did they help me with the loan they help me with flights when I can’t afford to pay upfront.
Reviewed Dec. 8, 2025
The process was quick and efficient. Start to finish was roughly 2 days. Origination fee, roughly 5% is painful. I guess that offsets the lower interest dates. Funds were processed and received quickly.
Reviewed Dec. 6, 2025
Absolutely amazing! The Loan process was easy, and the funds were deposited in record time. Great interest rates and automatic monthly payment deductions from my checking account is a great feature allowing me to never worry about servicing my loan account.
Reviewed Dec. 6, 2025
Upgrade makes the loan process super fast and easy in just a few clicks. I was approved and received the funds in a matter of days. I opted to pay a credit card and they too received the payment quickly.

Reviewed Dec. 1, 2025
Upgrade was quick and responsive to my loan needs. Everything went smoothly and I received the funds very quickly. I didn't have to worry about anything. I highly recommend Upgrade for your personal loan needs. Thanks Upgrade for this excellent product.

Reviewed Nov. 29, 2025
This is my second time using Upgrade. Their portal is easy to navigate. Process is also easy, and fast. They respond in timely manner and are very professional. I would recommend Upgrade for anyone who needs a small loan quickly.
Reviewed Nov. 22, 2025
Upgrade did not penalize me for some things out of my control such as getting laid off after being with a company for 30 years. They were able to see my recent integrity in paying my bills and rewarded me accordingly. I love being a part of this company.
Reviewed Nov. 22, 2025
This is my third loan with Upgrade. They make the process very easy and they are both fast and efficient. I paid off my first loan early, auto pay is the perfect set up for repayment. The whole process was seamless.

Reviewed Nov. 22, 2025
I LOVE UPGRADE. IT HELP ME TO GET MY PROBLEMS SOLVED. IS A GOOD COMPANY TO DEAL WITH. THANKS upgrade. Keep up, you're doing a great job helping people out. I recommend upgrade to anybody to work with this company
Reviewed Nov. 21, 2025
The loan process was very painless, the fact that the whole process is online and as fast as a few minutes to be approved is wonderful! I applied on Friday night and on Monday morning the funds were in my bank account.
Reviewed Nov. 19, 2025
Fast and quick approvals, Bad credit. Ok. Just make sure you have a direct deposit with your job and almost instant approval. It took ABOUT 24 hours to GET FUNDED. 100% online. You do not have to speak to anyone. Once you have paid it off they can give you another loan. Quick and easy!!
Reviewed Nov. 17, 2025
I will admit the loan was very quick, too good to be true and it was, I borrow 10,000 but was only given 9000 with 6 years to pay back at double what I was given so I gave it back, I thought this company was good but to many like me who credit score is average I felt like I was taken advantage of, they’ll lend me the money but at a high cost.
Reviewed Nov. 17, 2025
My rating of 5 stars is based on my experience applying for a personal loan, with the uncertainty of the hidden knowledge needed. I liked the fact that Upgrade provided a variety of financial options, and found the option that suited my budget to maintain creditworthiness. I pondered applying for a loan for a very long time. Upgrade gave me the confidence to pursue raising my credit score and paying one creditor vs. ten w/ high interest rates that will take me longer to pay off.
Reviewed Nov. 15, 2025
Simple and easy to get approved for a loan. When speaking to a representative on the phone she was very polite and professional. The phone call was also simple and didn’t take long. It was easy to get my verification done easily and fast. Thank you Upgrade.
Upgrade Company Information
- Company Name:
- Upgrade
- Website:
- www.upgrade.com

