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Upgrade Reviews

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  • Financial relationships do not influence whether we publish a consumer review.

About Upgrade

Upgrade is an online and mobile banking solution that offers personal loans, credit cards and deposit accounts. With Upgrade, customers can combine online and mobile banking with affordable loans and cards, high-yield savings accounts and rewards checking accounts. Customers also benefit from free credit monitoring, alerts and credit education tools. Upgrade’s fully online service offers fast transactions, a simple approval process and easy banking.

Visit www.upgrade.com/personal-loans
Pros
  • Fast approvals
  • Loans up to $50,000
  • 4.02% APY on savings accounts
  • Same-day transfers up to $100,000
Cons
  • $10 late fee on loans
  • High origination fee

Upgrade Reviews

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    Page 2 Reviews 35 - 75
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    Punctuality & SpeedRates

    Reviewed Aug. 28, 2026

    We have used Upgrade under its former iterations. It has always been easy to enroll and get really good deals in terms of interest rates. The reason I don't give it a 5 Star is because I think our previous record and credit rating should have enabled us to get an even better rate. Due to my dissapointment I might go a different route if I again have the need to borrow quickly.

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    Punctuality & Speed

    Reviewed Aug. 26, 2026

    The only thing was the high fee...Everything else was easy and fast.

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    Punctuality & Speed

    Reviewed Aug. 25, 2026

    Everything was simple and fast. Got the money in one business day.

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    Punctuality & Speed

    Reviewed Aug. 25, 2026

    Love it was easy to get and an easy process. Very fast transferring money. Wish the originating fee was a little lower, but overall would use again.

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Aug. 21, 2026

    I needed help right away and I got a quick response. My loan came through.

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    Staff

    Reviewed Aug. 19, 2026

    Great Experience! Very professional and provided information thoroughly.

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    Punctuality & SpeedBilling

    Reviewed Aug. 18, 2026

    Upgrade made this experience for me quick and easy and now all credit card debit is paid off and I only get one bill a month.

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    Punctuality & Speed

    Reviewed Aug. 18, 2026

    Quick approval! Fast delivery. I would definitely recommend!

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    Punctuality & SpeedLoan Process

    Reviewed Aug. 17, 2026

    Real fast loan and everything pays off real fast. Good job.

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    Staff

    Reviewed Aug. 17, 2026

    I am appreciative of how easy the process was, and how encouraging and supportive the team at Upgrade is in helping their customers.

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    Loan Process

    Reviewed Aug. 16, 2026

    I have two separate loans with Upgrade. The process was simple and my funds were sent within a few days.

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    PriceBillingLoan Process

    Reviewed Aug. 16, 2026

    My back was against a wall. I had been careless with my credit card and had been spinning my wheels on my auto loan because my APR kept me stagnant even though I never missed a payment. Thanks to Upgrade, I was able to combine those two and I actually pay a lower amount than if I hadn't taken a loan with them. I'm paying things off faster for less money each month. Aside from winning the lottery, it doesn't get any better than that! I consider myself very blessed to have this opportunity to get back on track. Thank you Upgrade for the faith in me.

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    Loan Process

    Reviewed Aug. 16, 2026

    Very good loan company. Will use their services again.

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    Loan Process

    Reviewed Aug. 16, 2026

    I love the easiness of working with them. They approved my loan and gave it to me within 2 days.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 15, 2026

    Amazing team, answered all of my questions! Funds were available in 1 business day! Fast, effective, and great customer service! I’ll most definitely keep using them!

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    Punctuality & SpeedLoan ProcessRates

    Reviewed Aug. 12, 2026

    The loan process is fast and easy. High origination fees and High interest rates take off 1 star.

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    StaffBillingLoan Process

    Reviewed Aug. 11, 2026

    While I appreciated Upgrade for offering my loan, I felt my loan could have been more. So far, I've been able to take care of my bills, and I am happy.

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    MaintenanceLoan Process

    Reviewed Aug. 10, 2026

    Very easy experience. I've used them before for several short term loans to perform home maintenance.

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    Staff

    Reviewed Aug. 8, 2026

    Very easy. Very helpful. Came just in time with no issues.

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    Punctuality & Speed

    Reviewed Aug. 8, 2026

    Easy process and super fast. It was a super easy process to apply and get funding.

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    Punctuality & Speed

    Reviewed Aug. 8, 2026

    Fast and convenient. They do exactly what they promise.

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    Customer ServiceStaff

    Reviewed Aug. 8, 2026

    Application process not accommodating to elderly people, lacking instructions and the document upload process is unclear and difficult to complete on a laptop or pc where scanned images cannot be used. Had to use a cell phone to upload some documents. Otherwise, the people were great. They were personable, timely and professional during each stage. Had a few technical difficulties but I’d recommend Upgrade.

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    Punctuality & SpeedStaff

    Reviewed Aug. 7, 2026

    I was approved by Upgrade quickly. The representative I talked to was very pleasant, helpful and professional.

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    Punctuality & SpeedBilling

    Reviewed Aug. 4, 2026

    Ease of application. Fast funding!! This was the fastest I have had my bills paid and mine deposited.

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    Punctuality & SpeedLoan Process

    Reviewed July 29, 2026

    I had a great experience with this UPGRADE. The application process was quick and easy, everything was explained clearly, and I received my loan faster than expected. I would definitely recommend them to anyone looking for reliable financial assistance.

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    Reviewed July 28, 2026

    I have really received a awesome financial experience with Upgrade from travel to medical. Thanks, Upgrade for being there when I really needed you. I will never let you down. ❤️🙏🏾

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    Customer ServicePunctuality & Speed

    Reviewed July 27, 2026

    Very easy and seamless process. Great customer service and fast turnaround time would definitely recommend.

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    Punctuality & SpeedLoan Process

    Reviewed July 27, 2026

    Upgrade is one of my emergency cards, I count on them when things get crazy, so I wanted a loan. There was no problem getting a loan from upgrade, fast, efficient and reasonable, thank you Upgrade for always having my back. Don. B.

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    Loan Process

    Reviewed July 27, 2026

    I have been working hard to better my credit, along the way I found Upgrade. They have been exceptional for my personal loan needs and met my expectations. I am super happy with them and my experience with them.

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    Punctuality & SpeedLoan Process

    Reviewed July 24, 2026

    I needed to purchase something I dearly wanted but did not have the resources. Upgrade gave me a loan and got it to me fast. Thanks, Upgrade. Highly recommended.

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    Loan Process

    Reviewed July 23, 2026

    From start to finish everything was very easy and as long as you submit everything needed when requested you can have your loan in your bank account within 24 hours. I know I did.

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    Loan Process

    Reviewed July 21, 2026

    This was the fastest loan process that I have been involved in. From application to funds in my account was 3 working days.

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    Punctuality & SpeedLoan ProcessRates

    Reviewed July 21, 2026

    Super fast processing, less than one day, lowest rate of all possible loans available.

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    Customer ServiceStaffBillingLoan Process

    Reviewed July 16, 2026

    Have newly been picked up by Upgrade. Messed up something where I got 2 loans instead of one. It was called a consolidation loan and was applied to two of my credit cards. Upgrade was helpful in telling me how to get it returned by those cards. One card would not do it and kept it as a payment. The other is processing it now. But Upgrade does not take credit card payment or it would have let me pay it back from those cards. That bothered me a lot. Otherwise, I have no issue with Uprade or their service.

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    StaffRates

    Reviewed July 14, 2026

    Outstanding Service & Rates. I thought it was an easy process. Great work. Really appreciate. Upgrade. Thanks.

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    Punctuality & SpeedOnline & AppEase of Use

    Reviewed July 13, 2026

    I am so glad I found out about Upgrade! I needed airline tickets in a pinch. I was able to get them using their website with very little trouble. The website is easy to navigate, the application process is effortless with quick approval. Upgrade really comes through when you need it.

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    Punctuality & Speed

    Reviewed July 13, 2026

    It’s super easy and fast. This is my second time using upgrade! I’ve never had any issues and I would recommend to anyone that is looking around at different places.

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    Punctuality & Speed

    Reviewed July 13, 2026

    The process was beyond simple and deposited quickly. I used twice already and was extremely pleased. One time for a cruise and the other to get out of debt and purchase airline tickets.

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    Reviewed July 12, 2026

    Great experience with Upgrade. I am a repeat customer and refer them to anyone seeking financial services.

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    StaffBilling

    Reviewed July 12, 2026

    Am a repeat customer of Upgrade, and they continue to impress me. Just make your payments on time and be responsible, and they will take care of you.

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    Upgrade Company Information

    Company Name:
    Upgrade
    Website:
    www.upgrade.com